Join Our Compassionate & High-Energy Team! Are you the friendly face everyone loves to see first thing in the morning? Do you thrive in a fast-paced environment where compassion, efficiency, and attention to detail matter most? Our busy vascular surgeon office is looking for a Front Desk Receptionist who can bring professionalism, warmth, and organization to every patient interaction. Your Key Responsibilities: Answer multi-line phones with a smile Schedule and confirm patient appointments Scan and manage medical records accurately Greet patients and family members with care and kindness Check in patients efficiently and professionally Obtain insurance authorizations Communicate effectively with hospital staff What We are Looking For: A true team player with a positive attitude Detail-oriented and organized Able to multi-task without missing a beat Comfortable corresponding with hospitals and insurance providers Most importantly compassionate and welcoming to every patient If you’re ready to be the heartbeat of our front office and make a real difference in the lives of our patients, we want to hear from you! Apply today and help us care for our patients like family!
Job Title: Medical Office Receptionist (Bilingual English/Chinese) Location: LV Medical Associate PC Employment Type: Full-Time Job Summary: LV Medical Associate PC is seeking a friendly, organized, and bilingual Medical Office Receptionist (English/Chinese) to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing excellent customer service while efficiently managing front desk operations and supporting the daily workflow of the medical office. Key Responsibilities: - Greet and check in patients in a warm, professional manner - Answer phone calls, schedule appointments, and manage patient inquiries - Verify patient information and insurance coverage, and collect co-payments - Assist patients with registration forms and explain office procedures as needed - Maintain accurate patient records and update information in the electronic medical records (EMR) system - Communicate effectively with patients in both English and Chinese (Mandarin or Cantonese preferred) - Coordinate follow-up appointments, referrals, and diagnostic test scheduling - Handle incoming and outgoing correspondence, faxes, and emails - Support medical staff with administrative tasks to ensure efficient office operations - Adhere to HIPAA guidelines and maintain patient confidentiality at all times Qualifications: - High school diploma or equivalent required - Minimum 1 year of experience in a medical office or customer service role preferred - Must be fluent in both English and Chinese (Mandarin or Cantonese) - Excellent interpersonal, communication, and organizational skills - Familiarity with medical terminology and insurance verification a plus - Proficiency in Microsoft Office and EMR systems preferred - Professional, patient-centered, and team-oriented attitude