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Job Description Position Information Job Title: Medical Transcription & Workers' Compensation Documentation Specialist Department: Clinical Operations / Workers' Compensation Documentation/Medical Records Reports To: Medical Director Employment Type: Full-Time (no overtime), Direct Hire, Onsite Primary Work Location: Lakewood, California (Also Supports Satellite Clinic Locations) Position Summary The Medical Transcription and Workers' Compensation Documentation Specialist supports providers by ensuring accurate, timely clinical documentation and real-time authorization processing. This role is responsible for preparing and submitting Requests for Authorization (RFAs), transcribing clinical and procedural documentation, and maintaining accurate EMR records to support patient care, regulatory compliance, and revenue cycle efficiency. The position supports documentation workflows for the main office and satellite clinic locations, ensuring consistent documentation quality and authorization processing across all practice sites. Essential Duties and Responsibilities Department of Workers' Compensation (DWC) Documentation & RFA Processing (Primary Focus) Prepare and submit Department of Workers' Compensation (DWC) Requests for Authorization (RFA) in real time or same day when clinically appropriate. · Review documentation for completeness before submission. · Support documentation preparation for UR and IMR appeals when needed. · Assist with authorization documentation workflow for central and satellite clinic locations. Medical Transcription & Report Entry · Transcribe physician dictation for progress notes, procedure notes, medical-legal reports, and in-house procedural documentation. · Enter finalized reports into the EMR (MediTab - Microsoft Office-based) and patient chart. · Edit speech recognition drafts to ensure accuracy and completeness. · Maintain consistency in formatting and medical-legal documentation standards. · Support documentation needs across multiple clinic locations as assigned. EMR Data Entry & Documentation Support · Verify Workers' Compensation claim details, including claim numbers, adjuster contact information, date of injury, and employer/carrier information. · Upload and organize supporting clinical documentation and prior records. · Enter new patient demographic and case information into the EMR. *(Not a priority duty – assist only as needed and requested.) * Interdepartmental Collaboration · Work closely with the Workers' Compensation Coordinator, authorization teams, and medical records to ensure timely and accurate submission of RFAs and clinical documentation. · Collaborate regularly with the Medical Director, physicians, and advanced practice providers to support real-time documentation workflow. · Provide limited internal data entry support for referral processing functions during staffing coverage periods, as assigned. · Support internal documentation workflows to ensure complete case records for authorization and clinical decision-making. Compliance and Confidentiality · Maintain strict HIPAA compliance. · Ensure documentation meets California Workers' Compensation regulatory standards. · Maintain confidentiality of sensitive medical-legal documentation. Required Qualifications · Working knowledge of the California Department of Workers' Compensation (DWC) workflow · RFA documentation standards Clinical Knowledge · Pain management and Basic medical terminology. · In-office / in-house procedural documentation familiarity. Technical Skills · EMR data entry experience. · Microsoft Office or equivalent documentation tools. Core Competencies · Advanced grammar, spelling, and editing proficiency. · Strong attention to detail in medical-legal documentation. · Ability to work efficiently in real-time clinical workflow. · Strong organizational and prioritization skills. Professional Expectations · Demonstrate strong interpersonal communication skills across clinical and administrative teams. · Maintain professionalism, discretion, and emotional intelligence in high-accountability environments. · Demonstrate maturity, reliability, and sound judgment. · Lead by example through attention to detail, accountability, and teamwork. Preferred Experience · Pain management, orthopedic, or interventional specialty experience. · In-office procedural documentation experience. · Medical-legal transcription experience. · Workers' Compensation payer workflow familiarity. Work Environment · Primary work location: Lakewood, California. · Supports documentation workflows for satellite clinic locations within the practice network. · Onsite clinic-based role supporting multi-provider and multi-site documentation workflow. · High-volume Workers' Compensation and procedural documentation environment. · Deadline-driven authorization and documentation workflow. · Training provided · Flexible schedule can be accommodated as needed and the employer's designee notified in advance, as long as the employee displays consistency with workload output, is reliable, and works on site. The standard workday is Monday–Friday from 9 A.M. to 5 P.M., an 8-hour day/40-hour workweek. No overtime. Paid Biweekly. Hourly Iris Recognition Time Clock and Online/Mobile Access. · While collaborating with colleagues, the candidate will be working independently and will be provided a quiet work environment for productivity efforts. Background music/headphones/earbuds allowed. Not visuals like TV, or app features like YouTube, or Netflix running in the background or on personal electronic devices. Role Scope Clarifier This role is primarily focused on medical transcript workers' Compensation documentation and support for authorization workflows. Limited data entry assistance for referral processing may be assigned during staffing coverage needs. · While collaborating with colleagues, the candidate will be working independently, provided a quiet work environment for productivity efforts. Business Impact · Supports authorization approval timelines. · Improves claim processing efficiency. · Supports legal defensibility of treatment plans. · Supports patient access to medically necessary care. Benefits · 5 Days of Automatic sick time upon the first day of employment. · Vacation time frontloaded after 1 year of employment. 5 days on 1st anniversary, 10 days on 3rd anniversary, and 15 days after the 5th anniversary of employment. 15 days are automatically frontloaded at the start of every new calendar year. No carryover, as any remaining benefited time gets paid out on the last payday of the calendar year to the employee. Sick time is not applicable if the employee separates/terminated from the employer before that. · CalSavers Savings Plan Enrollment – Begins at 5% with the option to change deduction percentage or opt out. · California Choice Medical Plan Options – Option to buy up from employer-sponsored offerings at the lowest offered tier. · ChoiceBuilder Optional Vision - VSP/Dental – DMO/DPO Options/Discounted Acupuncture & Chiropractic Care 15K Employer-Sponsored Life Insurance Policy is automatically provided · Aflac – Secondary Voluntary Insurance: Hospital Advantage Plan, Accident Indemnity, Cancer Care, Vision Now, Specified Event, Dental, Hospital Indemnity, and Short-Term Disability. · Hourly rate negotiable DOE Company DescriptionCandidates who provide a Cover Letter, Complete Resume, and References/Letter of Recommendation(s) will be prioritized.Candidates who provide a Cover Letter, Complete Resume, and References/Letter of Recommendation(s) will be prioritized.

Start strong with Netflix Customer Service Representative (Remote) and help us make every day count.

Join our growing team as a Netflix Content Tagger to categorize and tag streaming content for improved recommendations.

Make an impact in the role of Netflix Data Analyst to analyze viewer data to guide content decisions.

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