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Job Description Guest Service Advisor (GSA) (Full-Time, Non-Exempt) Don’t just work for a company… Be a Part of a Team At Lube X-press we pride ourselves on providing a positive, vibrate, educational experience for our team members and guests alike. Whether you’re looking for a part-time job with flexible hours because of school or a full-time career with excellent advancement potential, we’re the right fit for you. With a rigorous training program, growth pathway, transparent performance evaluation process, and core values, we’re committed to helping you reach every milestone in your career. In turn, we ask you to treat our guests with respect and care for their vehicles like your own. At Lube X-press, we are proud to state we have a 71 Employee Net Promoter Score. This is the best in the industry and comparable to the likes of Fortune 500 companies such as Starbucks, Amazon, and Netflix. What’s Expected As a GSA, you will provide efficient guest services as the leader of the Lube X-press 3-Man process to ensure the Lube X-press Brand Standard is delivered consistently to our guests. • Evaluate customers’ needs, working quickly and efficiently, • Contribute to a fun team atmosphere, • Master products, services, and company knowledge, • Extensive knowledge of our (POS) system to include but not limited to generating product and services recommendations based on year, make, model, and current mileage of guest’s vehicle., • Deliver high-quality guest services to include greeting, presentation of vehicle recommendations, and cashing out the guest for all products and services on the invoice., • Perform automotive preventive maintenance such as changing oil, checking and refilling other vehicle fluids, replacing filters, and inspecting and replacing lights and wipers, • Maintain maintenance of the shop and surrounding area while prioritizing safety. What’s Required • Active Valid Driver’s License, • You are friendly and ready to work as part of a customer-focused team, • Have an eagerness to learn, • You can occasionally lift to 50 pounds, • Ability to operate all shop equipment required to conduct all inspections, services, and courtesies within the Lube X-press product and service offering, • Can stand for extended periods of time and climb stairs, • English fluency in reading, writing, and speaking Benefits Matter • Competitive weekly pay & flexible work schedule, • On-the-job training, • Company provided uniforms and tools, • We promote from within– a commitment we are passionate about, • Paid time off and holidays*, • Incentives, Team Member of the Quarter, Milestone Celebrations, • Medical, Dental, Vision, Life insurance, Short-Term Disability, 401(k) with company match up to 5%.

Job Description Store Manager (Full-Time, Exempt) Don’t just work for a company… Be a Part of a Team At Lube X-press we pride ourselves on providing a positive, vibrate, educational experience for our team members and guests alike. Whether you’re looking for a part-time job with flexible hours because of school or a full-time career with excellent advancement potential, we’re the right fit for you. With a rigorous training program, growth pathway, transparent performance evaluation process, and core values, we’re committed to helping you reach every milestone in your career. In turn, we ask you to treat our guests with respect and care for their vehicles like your own. At Lube X-press, we are proud to state we have a 71 Employee Net Promoter Score. This is best in the industry and comparable to the likes of Fortune 500 companies such as Starbucks, Amazon, and Netflix. What’s Expected As a Store Manager, you are responsible for overseeing, evaluating, and directing the activities of the shop. The Team Manager should have a proven track record of team motivation and displaying excellent interpersonal skills to build relationships with both the team and with guests. The Shop Manager monitors sales and controllable costs, enforces staffing, policies, and procedures, meets sales targets and new product rollouts. The Store Manager monitors and supervises a team of Lube Technicians, Guest Experience Providers (GXP, Team Leads and Assistant Store Managers to meet the Lube X-press Key Performance Indicators (KPIs) and ensure the Lube X-press Brand Standard is delivered consistently to our guests. The Shop Manager collaborates with the District Manager and the Director of Operations to increase sales volume and regularly audits the shop to preserve consistent company brand standards. • Evaluate customers’ needs, working quickly and efficiently., • Contribute to a fun team atmosphere., • Master products, services, and company knowledge, • Extensive knowledge of our (POS) system including but not limited to generating product and service recommendations based on year, make, model, and current mileage of guest’s vehicle., • Deliver high-quality guest services to include greeting, presentation of vehicle recommendations, and cashing out the gust for all products and services on the invoice., • Complete classroom training, computer-based training, and on-the-job training within assigned timeframes., • Adhere to and enforce all policies and company standards., • Perform supervisory functions to include but are not limited to scheduling, performance appraisals, coaching, and development., • Maintain maintenance of the shop and surrounding area while prioritizing safety. What’s Required • Active Valid Driver’s License, • 1-3 Years in Leadership Role Preferred, • You are friendly and ready to work as part of a customer-focused team., • Have an eagerness to learn., • You can occasionally lift up to 50 pounds., • Ability to operate all shop equipment required to conduct all inspections, services, and courtesies within the Lube X-press product and service offering., • Can stand for extended periods and climb stairs., • On-the-job training, • Company provided uniforms and tools., • Paid time off and holidays*, • Incentives, Team Member of the Quarter, Milestone Celebrations, • Medical, Dental, Vision, Life insurance, Short-Term Disability, 401(k) with company match up to 5%.

Job Description Assistant Store Manager (Exempt) Don’t just work for a company… Be a Part of a Team At Lube X-press we pride ourselves on providing a positive, vibrate, educational experience for our team members and guests alike. Whether you’re looking for a part-time job with flexible hours because of school or a full-time career with excellent advancement potential, we’re the right fit for you. With a rigorous training program, growth pathway, transparent performance evaluation process, and core values, we’re committed to helping you reach every milestone in your career. In turn, we ask you to treat our guests with respect and care for their vehicles like your own. At Lube X-press, we are proud to state we have a 71 Employee Net Promoter Score. This is the best in the industry and comparable to the likes of Fortune 500 companies such as Starbucks, Amazon, and Netflix. What’s Expected As an Assistant Manager, you are responsible for monitoring and supervising a team of Lube Technicians, Guest Experience Providers (GXP), and Team Leads to meet the Lube X-press Key Performance Indicators (KPIs) and ensure the Lube X-press Brand Standard is delivered consistently to our guests. The Team Lead should have a proven track record of team motivation and displaying excellent interpersonal skills to build quality relationships with team members and guests. The Team Lead is also responsible for supporting the Store Manager with guidance, instruction, training, and leadership to maximize the team’s potential. • Evaluate customers’ needs, working quickly and efficiently., • Contribute to a fun team atmosphere., • Master products, services, and company knowledge, • Extensive knowledge of our (POS) system to include but not limited to generating product and services recommendations based on year, make, model, and current mileage of guest’s vehicle., • Deliver high-quality guest services to include greeting, presentation of vehicle recommendations, and cashing out the gust for all products and services on the invoice., • Complete classroom training, computer-based training, and on-the-job training within assigned timeframes., • In the absence of the Team Manager, the Team Lead is expected to be the Manager on Duty (MOD) and adhere to the brand standard with open/closing procedures, training, scheduling, deposits, analytics, ordering, reporting., • Maintain maintenance of the shop and surrounding area while prioritizing safety. What’s Required • Active Valid Driver’s License, • You are friendly and ready to work as part of a customer-focused team., • Have an eagerness to learn!, • You can occasionally lift to 50 pounds., • Ability to operate all shop equipment required to conduct all inspections, services, and courtesies within the Lube X-press product and service offering., • Can stand for extended periods of time and climb stairs., • English fluency in reading, writing, and speaking. Benefits Matter • On-the-job training, • Company provided uniforms and tools., • Paid time off and holidays*, • Incentives, Team Member of the Quarter, Milestone Celebrations, • Medical, Dental, Vision, Life insurance, Short-Term Disability, 401(k) with company match up to 5%.

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