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Req ID: 338806 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a CTERA Remote File Service Engineer to join our team in Austin, Texas (US-TX), United States (US). **Must be a US citizen or Green card holder to proceed with applying. Please also know a an FBI CJIS Background check is administered every 12 months. Overview: We are seeking an experienced and proactive engineer to provide support for our CTERA Remote File Service deployed in customer locations and synchronized with AWS. This role is responsible for the comprehensive support and administration of the CTERA Remote File Portal Application and database, hosted on AWS storage, as well as supporting CTERA edge devices located across multiple on-premises locations. You will ensure seamless connectivity and reliable remote file access for end users, troubleshooting issues across cloud and on-prem infrastructure. This engineer must also be capabile of designing and implementing a migration of CTERA to Azure Files Key Responsibilities: • CTERA/AWS Cloud Support:, • Administer and support the CTERA Remote File Portal Application and its associated database hosted on AWS EC2 instances, • Manage and monitor AWS EBS volumes, EC2 instances, and S3 storage integrated with the CTERA solution, • Conduct regular maintenance, upgrades, backups, and patching of the application and database, • Perform AWS resource optimization and security hardening as required, • CTERA Edge Device Support:, • Provide operational support for CTERA edge devices deployed in multiple on-premises environments, • Facilitate and troubleshoot file synchronization, caching, and remote access issues between edge devices and AWS cloud storage, • Monitor health, connectivity, and performance of edge devices, performing remote or onsite intervention when needed, • Support onboarding and configuration of new edge devices for end users, • Connectivity & Network Support:, • Ensure stable and secure connections between edge devices and AWS cloud via public internet and dedicated connections such as MPLS, • Troubleshoot network issues affecting file access and synchronization, • Collaborate with network teams to resolve latency, throughput, or configuration challenges, • End User Support:, • Act as point of contact for end users and IT teams for queries or problems related to remote file access, • Provide resolution to tickets involving both cloud and edge device services, • Document common issues and resolutions, maintaining updated runbooks and user guides, • Monitoring, Reporting, & Documentation:, • Implement monitoring for cloud resources, application metrics, and edge device status, • Generate reports on service performance, file access metrics, incident response, and usage, • Maintain thorough documentation for configuration, processes, troubleshooting steps, and incident history, • CTERA to Azure Files migration design, • Act as the lead designer of a migration architecture to migrate CTERA files to Azure Files, • Document the technical architecture design for consumption by Cloud Engineers and architects, • 6+ years hands-on experience with AWS or Azure services, • Must have CTERA Enterprise File Services (Cloud and Edge devices) experience, • Familiarity with remote file access, synchronization, and cloud-to-edge file gateway architectures, • Experience managing and troubleshooting hybrid network connections (Internet, VPNs, MPLS), • Experience with monitoring tools, ticketing systems, and documentation best practices, • Certification in AWS or Azure Cloud: such as Microsoft Certified: Azure Fundamentals (AZ-900), Azure Administrator Associate (AZ-104),AWS Certified Cloud Practitioner, Associate AWS Certified Solutions Architect Highly Preferred Skills and Expectations: • AWS/ Azure Certified Solutions Architect, • Experience with enterprise storage platforms and file services, • Prior experience supporting distributed teams or multi-site infrastructure, • Strong problem-solving skills and customer-oriented attitude, • Bachelor's degree in Computer Science, Information Technology, or a related field. #LI-MIWS #INDICS About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, . NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Key Responsibilities Automate deployment and operations of large-scale RDMA Ethernet fabrics across data centers Build frameworks using Ansible and Python for network provisioning and validation Develop telemetry pipelines for real-time network health and performance metrics Required Qualificat

Key Responsibilities: Support and optimize cloud-based network infrastructures through engineering, administration, troubleshooting, and strategic planning Monitor network performance and availability across cloud platforms using tools such as Azure Network Watcher, CloudWatch, or SolarWinds Des

Job Title: Field Test Engineer Location: Austin, Texas 78753 Duration: 7+ Months with possible extension Job Description: Required Skills: • Experience in Handset testing, commercial OEM or devices in Field / Lab Environment across 5G/4G/3G operators, • Experience in drive testing in the field on-site and ability to debug/troubleshoot/analyze basic device / OTA issues (camping, provisioning) between the device and the network, • Experience in testing, debugging, and familiarity with the Android OS, • Experience using QC tools like QXDM, QCAT, PCAT, etc, • Understanding of software development and testing concepts for wireless handsets for various air interface standards – 5G (SA, NSA, mmW, NRDC), LTE Must Have: • Experience in Handset testing, commercial OEM or devices in Field / Lab Environment across 5G/4G/3G operators, • Experience in drive testing in the field on-site and ability to debug/troubleshoot/analyze basic device / OTA issues (camping, provisioning) between the device and the network., • Experience in testing, debugging, and familiarity with Android OS Excellent written and verbal communication skills Required Education: • Bachelor’s degree in engineering or electrical engineering with 2 years of work experience, OR Masters Degree in Engineering or Electrical Engineering Preferred Skills/Education: • Experience with Stability Testing, • Experience with air interface performance analysis, characterization, and optimization, • Experience with test planning/test case development, • Understanding of Physical/MAC layers and Call Processing concepts, • Exposure to programming in C, Perl, and Shell Scripting is a plus Enterprise Solutions Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Xcelligen Inc is seeking a Systems Analyst 3 – Network Architect to support the TEDS project, responsible for designing and implementing secure, scalable, and resilient hybrid cloud network architectures. The candidate will work closely with cloud, security, and infrastructure teams to integrate on-premises data center networks with AWS cloud services while ensuring compliance, governance, and high availability. The role involves analyzing business and technical requirements, developing network architecture solutions, performing feasibility and cost/benefit analysis, and ensuring network designs align with enterprise architecture standards. All work products will be considered works made for hire and subject to Texas state background checks. Education Qualification Required • Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field, • AWS & Hybrid Network Architecture, • BGP, OSPF, Routing & Network Segmentation, • VPN, Direct Connect, Transit Gateway, • Network Security, Encryption & Compliance, • High Availability & Disaster Recovery Design, • Terraform & Ansible (Network Automation), • Multi-Cloud Networking (Azure/GCP), • Zero Trust & SD-WAN Concepts, • Network Monitoring (CloudWatch, NetFlow, Prometheus), • AWS Advanced Networking – Specialty, • Cisco CCNP / CCIE, • Azure Network Engineer Associate

About the Role We are seeking a hands-on Content Engineer to help architect and build a next-generation technical enablement and certification ecosystem. This role plays a critical part in developing a scalable, component-based, multi-channel content framework that powers precise, personalized, and dynamic learning experiences for technical professionals. You will collaborate closely with partners across content strategy, subject matter expertise, and engineering to apply intelligent content practices that elevate our training programs, technical enablement, and assessment capabilities. What You’ll Do Content Modeling & Transformation • Apply and populate structured content models for technical enablement assets—including learning objectives, conceptual modules, procedures, and assessments., • Work within established schemas, taxonomies, and metadata frameworks to ensure content is accurately tagged and easily retrievable., • Prepare and load content into core delivery platforms to enable dynamic, intelligent learning experiences., • Validate content quality using established standards, rules, and automation pipelines., • Use scripting and command-line tools to build, maintain, and refine publishing and automation workflows., • Partner with content strategists, SMEs, engineering teams, and program managers to support content systems, authoring tools, and publishing workflows., • Serve as a technical resource for structured authoring and content modeling best practices., • Work closely with AI and learning innovation teams to prepare structured assets that support adaptive learning and personalized study experiences. Minimum Qualifications • 3–5 years of experience in content engineering, information architecture, or a related technical role., • Proven experience with component-based content models and schemas., • Strong understanding of taxonomy and metadata management., • Experience with API-driven content delivery and proficiency with command-line interfaces., • Familiarity with modern learning technology stacks., • Excellent communication skills and the ability to work in highly collaborative environments., • Demonstrated ability to translate complex technical information into structured content systems., • Exceptional attention to detail and commitment to high-quality user experiences., • Bachelor’s degree in Computer Science, Technical Communication, Information Science, or equivalent experience. Preferred Qualifications • Experience in technical training, professional certification, or corporate enablement., • Understanding of enterprise-scale device or platform ecosystems., • Scripting skills for automation and workflow tooling., • Experience with localization pipelines and translation systems., • Familiarity with advanced search, personalization, or adaptive learning platforms. Start Date: This is an upcoming opportunity that will start in early 2026 Duration: 6-month contract, with potential renewal for up to 18 months Hours: 40 hours per week • Core hours are Mo-Fr 9 a.m. to 5 p.m. On-site work Tu/We/Th and remote work Mo/Fr The pay range for this is $60.00 to $65.00 per hour on a W2 basis. Individual pay is determined by a number of factors, including but not limited to skill set, depth of experience, relevant education, certifications and specific work location. Clarity Consultants is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, orientation, gender identity, disability or protected veteran status. About Us: Clarity Consultants helps you take Talent Development objectives from vision to reality. Our elite L&D consultants deliver game-changing strategies and training. The world’s most forward-thinking companies trust Clarity to design, develop, and deploy learning programs that create more engaged and future-ready employees. For over 30 years, we’ve provided consulting talent for every element of learning and talent development including Needs Assessments, Learning Strategy & Planning, Instructional Design & eLearning Development, Training Facilitation & Delivery, Learning Technology Strategy & Support, Organizational Development & Change Management. If the above opportunity is not a good fit for you and you are a learning and development or creative professional, visit to join our talent network. Follow Us for tips, trends, and industry insights: LinkedIn: Blog: Twitter: Facebook:

Identify and prioritize critical businessfunctions in collaboration with organizational stakeholders by performingsecurity reviews, identifying gaps in security architecture, and developingsecurity risk management plans and system security plans. Work involvesprotecting cybersecurity cloud assets an

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow's energy challenges while learning new skills and growing your career. ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future. Provides support for Energy Management Systems (EMS) power systems applications portfolio such as Power Flow, State Estimator, Contingency Analysis, Load Frequency Control, Dynamic Stability Analysis, Load Forecasting, Operator Training Simulator (OTS) etc. Actively involved in the design, development, testing, validation and implementation of modifications and enhancements to EMS applications. This position will report to the Supervisor/Manager of Grid & Market Solutions (GMS) Applications Engineering - Grid. JOB DUTIES • Understands and apply principles, theories and concepts related to the profession and ERCOT's culture., • Exercises judgment within defined procedures and practices to determine appropriate action., • Impact is generally limited to specific assignments or projects., • May respond to inquiries and/or provide assistance and/or guidance to lower-level workers.ADDITIONAL JOB DUTIES, • Serves as the technical Subject Matter Expert for the department, • Serves as a Technical Lead for EMS portfolio projects and drives the implementation from incubation to go-live., • Make independent decisions except in instances of unusually complex application scenarios, • Works on the most complex application issues where analysis of situations requires an in-depth evaluation of variable factors, • Works with database administrators and infrastructure teams on complex EMS application issues triggered from server/network/storage/database components, • Test Non-Functional requirements of EMS application changes and coordinates with database/infrastructure teams to perform the tests, • Fosters and leverages strong working relationships with other internal departments, • Lends professional expertise to guide projects and help teammates assigned by manager, • Demonstrates skills as an expert user of power system software applications and tools, spreadsheet programs, and database programs, • Maintains knowledge of emerging trends and industry best practices, • Works under the direction of a senior level engineer or supervisor/manager to complete departmental goals and assignments., • Performs all work according to applicable rules and regulations including regulatory requirements and organization policies and procedures., • Member of the 24/7 EMS Applications Engineering support on call team and supports, troubleshoot EMS applications and system on call issues., • Assists in the proactive enhancements, improvements and issue remediation., • Coordinate application set up and testing with TDSPs, QSEs, LSEs, REs as appropriate., • Performs EMS network model load testing on periodic basis and updates the model data in real-time based on established procedures., • Design and Test EMS Interfaces and Web & Client/Server applications changes., • Verify and support EMS applications during system site failovers, server/system/database upgrades and patching, • Supports the execution of Disaster Recovery Drills and business continuity procedures, • Maintain, troubleshoot and repair EMS and OTS applications and interfaces, and escalate as appropriate, • May provide on the job training or help oversee the work of other engineers/analysts, • Act as a consultant, representative and subject matter expert in project and activities that affect the EMS and OTS environments and applications as appropriate, • Participates in multifunctional teams to obtain input, address comments and provide application support, • Represents the EMS Applications Engineering Team at interdepartmental and Stakeholder meeting, • Provides on the job training or helps oversee the work of other engineers/analysts, • May act as mentor and advisor to less experienced engineers/analysts, • Works independently on assignments and projects, • Participate in multifunctional teams to perform studies, • Assists in developing tools, processes and procedures that enhance system reliability and departmental/organizational efficiencies, • Participates with other ERCOT departments to select and implement system changes as neededREQUIRED EXPERIENCE, • Requires a minimum of 5 years' job-related work experience in excess of degree requirementsSalary and level will be based on overall experience as determined by ERCOT. PREFERRED EXPERIENCE - All Levels • Experience with GE or any EMS vendors suite of EMS applications, • Experience with Data Historians such as OSIsoft PI, • Experience with programming languages such as FORTRAN, C, C++, Java & Perl., • Experience with PL/SQLEDUCATION, • Bachelor's Degree: Electrical Engineering, Computer Engineering, Computer Science or related field (Required), • Master's Degree: Electrical Engineering, Computer Engineering, Computer Science or related field (Preferred), • or a combination of education and experience that provides equivalent knowledge to a major in such fields is requiredWORK LOCATION - Taylor, TX:, • Employees will be required to be on-site in Taylor, TX at a minimum of 2 days per week, or more, as needed based on the business needs as determined by management, • On-site schedules are flexible or may be rotated based on business needs as determined by the Manager, • Remote work is required to be performed from your Texas residence., • Employees may opt to work on-site more than required or 100% of the timeThe foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time. #LI-Hybrid, #LI-MH1 ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law. Expected Salary Range: $109,165 - $185,571

Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. Amazon values diverse experiences. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Enterprise Technology - Infrastructure. Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state. The University of Texas at Austin and Enterprise Technology provide an outstanding benefits pack

Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. If you have visited our website in search of information on employment

The Lead Systems Engineer is responsible for design, analysis, configuration and maintenance of complex systems software solutions in a virtual environment, based on a thorough knowledge of systems engineering and programming concepts and techniques. Systems software engineering/programming is a spe

Position Name : Network Engineer. The network engineer programs and troubleshoots network equipment from routers, switches, Dslam, and nano beams equipment. The network engineer also monitors the circuits daily to check for anomalies that may cause outages.

We are seeking a skilled Senior Software Development Engineer with a focus on developing complex systems in C/C++. Experience with Network Communication Protocols, Shell Scripting (tcsh, csh, bash), software development tools like Git/Clearcase, software debuggers, and using embedded RTOSs (e. Exper

Provides a broad set of guidance to technical and senior technical members of staff.

Role: VRA Engineer (Not Just VM Ware).The candidate will have experience with automation and orchestration related to VRA including the following requirements:.Familiar with VMWare Orchestrator and workflows including orchestration concepts, network virtualization, and storage and vSAN solutions.Exp

Meta is seeking an Supply Chain Operations Engineer to join the Infrastructure Supply Chain and Engineering team to focus on operations optimization for all of Meta's infrastructure (Servers, Data Centers, Network) supply chain. This role is very cross-functional and provides an opportunity to work

Highly motivated, skilled, and experienced Senior Network Engineer (Design Focus) with a strong security experience to play a crucial role in the design, development, and implementation of Texas Workforce Commission's (TWC) data network infrastructure.

An engineer must be driven and proactive with the ability to problem-solve, communicate, participate in diverse project teams from a technical perspective, and interface effectively with customers, vendor partners, and colleagues. Maintain professional and technical knowledge by attending educationa

Associate Team Lead TECHM-JOB-28961.Linux IT Support engineer role.Taylor TX / Austin, TX require limited travel to other sites.Familiar and experience with Linux OS - a must.Familiar and experience with Virtualizations.Familiar with Network switches and Firewall - Strong advantage.Familiar with cen

Software Engineer Embedded/Network Systems II (Full Time) - United States. Join the team as a Software Engineer Embedded/Network Systems II (Full Time) in the United States at Cisco. Your work develops and maintains critical software and tools that ensure hardware compatibility, network performance,

A company is looking for a VoIP Network Engineer to design and build core voice services and integrate them with their platforms.Key Responsibilities Develop and maintain the architectural framework for telecommunication systems ensuring availability, scalability, reliability, and security Design

A company is looking for a SME Sr DC Network Engineer - DMVPN & Data Center Migration.Key Responsibilities Plan and execute DMVPN overlay migrations from Cisco to Arista infrastructure Coordinate migration activities across multiple clinic sites in alignment with the data center migration timelin

A company is looking for a CLEARED Network Engineer to support a government consulting project for the Coast Guard.Key Responsibilities Design and implement Cisco SD-WAN architectures Configure and optimize Cisco networking equipment Implement security measures aligned with DoD standards and sup

Our team is responsible for network design, deployment, and operations for Meta's global engineering labs where we support multiple engineering teams. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience. Meta's Network and Infrast

As the Senior Network Engineer, you will partner with our team to work on several projects including upgrading our networks at our campus. Several years of Network Engineering Experience.

Amazon Leo is Amazon's low Earth orbit satellite network. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity. As a software development engineer you will be respons

Identify and prioritize critical business functions in collaboration with organizational stakeholders by performing security reviews, identifying gaps in security architecture, and developing security risk management plans and system security plans. Work involves protecting cybersecurity cloud asset

Where the situation warrants it, make suggestions for more general improvements that involve multiple product components, not just the traffic parser. This position is for a senior software engineer. Humility matters to everyone on the engineering team in Arista NDR and we accept the sobering realit

You bring a disciplined engineering approach and a strong sense of ownership to complex design challenges. The engineer will work with cross-functional teams to design and implement a full power delivery network, model and validate PDN impedance and droop targets, and verify power supply integrity u

Are you passionate about cybersecurity? Does engineering and securing high criticality automation systems excite you? Are you interested in taking your career in engineering and securing industrial control systems to the next level with one of the largest technology and engineering firms in the worl

This role is for a Network Development Engineer (NDE) in the network design and development organization.Your focus will be on the architecture and support of cutting-edge datacenter network fabrics and systems.You will leverage deep level understanding of networking at the protocol level, coupled w

The Global Physical Security (GPS) System Team oversees physical security technology across Oracle and OCI data centers worldwide.We are seeking a highly experienced Network Planning Engineer to lead the design, delivery, and optimization of critical network infrastructure for Physical Security Syst

Certification as a Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Design Expert (CCDE).

Job Description Customer Experience Team Member II ZP Better Together, LLC is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video relay service and video remote interpreting, the Company delivers a wide array of options designed to meet the unique communication needs of its customers. Please view our website: ZP Better Together, LLC' vision is to provide high-quality services with innovative products that break down communication barriers for its customers. We strive to change the game because we believe communication access is a right worthy of utmost respect and because every conversation matters. We are experiencing tremendous growth and are looking to add strong expertise to our world-class teams! Customer Experience Team Member II Responsibilities: • Assisting, verifying, and validating new and current customer’s required documentation for the Telecommunication Relay Services User Registration Database (TRSURD)., • Preparing, Review, and perform redaction of the TRSURD documentation before the submission to the TRSURD Administrator., • Uses knowledge of H.323, SIP to support home-based users and small businesses environment., • Test and evaluates network configurations to eliminate problems and make improvements., • Assist customers with connectivity issues, • Advise customers on how best to use the products or services provided., • Use technical skills to demonstrate to potential customers how and why product/services suit the end user’s needs better than competitor’s products, • Using a “consultative” style to focus on customer’s/client’s particular environment and show how it best be configured for the products and services, • Help the customer solve any problems that arise during product installation., • Proficient with all videophone on the market for the deaf, • Support sales engineer with testing and documentation, • Research patterns of common issues out in the field, • Support our outreach representative out in the field, • Installing as needed where an outreach installer may not be available, • Provide top level technical support for all inbound callers, • Resolve complex network, router and firewall support, • Keep abreast of current video and technology trends, • Support of Cisco products-routers, audio, and video devices., • Knowledge and ability to use American Sign Language (ASL) and Knowledge of Internet Video technology is a must., • Bachelor’s degree in Information Technology or equivalent experience, • Ability to install, configure, operate, and troubleshoot majority of home-based routers, • Working knowledge of appropriate network technology and network applications such as TCP/IP, • Two plus years of related experience with customer care, • Customer-facing communication skills, • Must be willing to work at nights and weekends., • Knowledge of P, Cisco, and MAC platforms, • Industry knowledge of firewalls, routers, switches, • Two plus years of technical troubleshooting experience with an emphasis on customer satisfaction, • Video conferencing technical knowledge ( h.323, SIP, h.264 ), • A+ Certification a plus, • Excellent presentation skills, • Excellent writing and grammar skills Work environment: Employees may experience the following physical demands for extended periods of time: • Sitting, standing and walking (95-100%), • Keyboarding (40-60%), • Viewing computer monitor, videophone, and cell phone (40-60%), • Lifting computers and other equipment., • Position may require some travel. Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors. ZP Better Together, LLC is an Equal Opportunity Employer. Principals Only

Job Description DNSFilter's mission is to protect our customers and partners with products they love to use! We are revolutionizing network security by providing fast, accurate, and reliable threat protection and content filtering. We're a rapidly growing company dedicated to creating a safer internet for businesses and organizations worldwide. Leveraging AI-driven threat intelligence, DNSFilter empowers our customers to proactively block threats before they impact their networks. We foster a collaborative, innovative, and results-oriented culture where every team member contributes to our mission of making the internet safer. As we continue our product-fueled growth by adding new features and broadening our solution to meet the needs of the global market, it's clear there's a missing piece. That's where you come in! We are seeking a highly motivated and experienced Senior Enterprise Security Engineer to join our rapidly growing team. As a key member of our security organization, you will play a critical role in designing, implementing, and maintaining the security posture of our enterprise infrastructure. You will be responsible for ensuring the confidentiality, integrity, and availability of our systems and data in a fast-paced and evolving environment. This role requires a strong understanding of security best practices, a passion for technology, and a proactive approach to problem-solving. This is a full-time remote position open to candidates in the United States and Canada. We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If you feel like this job is for you, please apply. We believe diversity of experience and skills, including transferable skills, combined with passion, is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions! In this role you will: • Collaborate cross-functionally to design pragmatic security solutions that balance business needs with risk management, • Implement and maintain security controls for corporate infrastructure (endpoints, SaaS applications, data loss prevention), • Develop security policies, standards, and procedures, • Respond to security incidents and conduct forensic investigations, • Monitor emerging threats and maintain current security knowledge, • 5+ years in enterprise security engineering in a SaaS organization/s, • Deep knowledge of security fundamentals and industry best practices, • Hands-on experience with: firewalls, IDS/IPS, endpoint security, SSO, and SIEM platforms, • Proficiency in Python or Bash for security automation, • Strong communication skills with technical and non-technical stakeholders, • Self-directed with the ability to thrive in fast-paced SaaS startup environments, • Bachelor's degree in Computer Science, Cybersecurity, or related field or equivalent experience, • Container security and Kubernetes experience, • Pathway to promotion to additional organizational positions and responsibilities based upon results and performance, not just time in the chair. You help us grow, and we will help you grow., • Passionate and intelligent colleagues who work hard and have a good time doing it, • Paid company-wide week off at the end of each year, • Flexible Vacation Policy, • Awesome company swag, • Full medical, dental, and vision benefits for US, UK, and Canada-based employees, • Full short-term disability and life benefits; available long-term disability, • Retirement savings account options with vested company matching for qualifying employees DNSFilter participates in the E-Verify program. At DNSFilter, we utilize sophisticated software and tools to identify and eliminate Deepfake candidates. This approach helps us maintain the integrity of our hiring process, ensuring that we select the most qualified and genuine individuals to join our team. U.S. hiring salary range$130,000—$150,000 USD

Job Description • Please note that this is for an upcoming position. We are, however, accepting applications for this anticipated need. If you are interested in joining The Building People, we encourage you to APPLY TODAY! The Building People, LLC, has a position open for a full-time Senior Building Controls Technician to provide services related to the expansion, upgrade or replacement of building automation hardware and software for smart building infrastructure. The position will work independently to meet project requirements with limited supervision. The programmer will be responsible for programming, configuring, and testing of Direct Digital Control (DDC) building automation and control systems. Responsibilities/Duties • Design and engineer control system hardware and software programming based on project plans, specifications, and other contract documents, • Ability to program projects with various levels of complexity, • Capable of performing network troubleshooting, database troubleshooting and repair programming, • Collaborates with the engineering team on the system configuration, network and software requirements, graphics, programming, and sequences of operations, • Develop and configure the sequence of operations, programming, graphics, database, network, and integrations into third party systems, • Maintains accurate and thorough project documentation and redlines, • Provides owner training as required by the project, • Executes system commissioning and functional testing, • Assist in installation of control hardware, • Startup and commission new hardware installations, • Provide project management assistance on projects as required, interfacing directly to customers, • Supervise sub-contractors and suppliers as needed Required Skills * Excellent verbal and written communication skills * Proficient in Microsoft Office Suite or related software * Programming skills * Strong analytical skills * Strong interactive and communication skills * Strong troubleshooting skills * Experience with electronics and basic electrical circuits * Thorough understanding of and ability to use appropriate tools * Excellent customer service and ability to work well with others * Knowledge of DDC Control Theory and Applications as related to HVAC equipment * Strong knowledge of common DDC communications protocols such as but not limited to BACnet, LON, Modbus, etc. Required Experience/Education * At least 3 years of experience with programming, startup and commissioning of control systems * Niagara N4 certification * Experience with multiple manufacturers of controls a plus * Technical knowledge with installation of controls equipment and ancillary devices Physical Requirements * Physically able to climb overhead or crawl under spaces to complete jobs. * Must be willing to work at heights. * Must be able to lift up to 35 pounds at times.

Job Description Job Title: Drafter Job Description We are seeking a dedicated Drafter to collaborate with engineering staff in the preparation, editing, and execution of design documentation. This role is crucial for generating technical documents, verifying their accuracy, and preparing first drafts of change orders for engineering review and submittal. The role demands a proactive individual ready to enhance productivity with minimal adjustment time. Responsibilities • Collaborate with engineering staff to prepare and edit design documentation., • Generate accurate technical documents and verify their accuracy., • Prepare first drafts of change orders for engineering review and submittal., • Conduct data entry and correction in software systems., • Perform high-level data analysis using pivot tables., • Create assembly drawings using SolidWorks models and coordinate with the engineering manager., • Proficiency in SolidWorks or other CAD software, • Experience with GD&T Y14.5 standards., • Expertise in PLM systems such as Teamcenter and Arena., • Ability to provide detailed sample work with GD&T, measurements, and redlines., • Open to fresh graduates with an Associate's degree., • Preferred 2+ years of experience with an Associate's degree. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Austin,TX. Application Deadline This position is anticipated to close on Jan 19, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email for other accommodation options.

Job DescriptionCompany Description We are pausing travoom to focus on oleolesport.com OleOle is developing a completely free social network and messaging platform for football (Soccer), sports first super app. The primary revenue model will be gambling focused on in match play. A completely different model than the existing leaders , we are using the Stake.com blockchain strategy. ecoomerce similar to WeChat will also drive significant revenue. we intend to operate our own crypto marketplace are own NFT marketplace not to mention the mini program marketplace. Lots of good technology out there owned by startups that are out of cash and lack enough users to make it on their own. OleOle Who We Are OleOle is building a decentralized social network and messaging platform for global football fans — think Twitter + WhatsApp + TikTok + theScore + WeChat, built natively using Rust, WebAssembly, and blockchain-compatible architecture. Our mission is to disrupt the global sports ecosystem by empowering fans, clubs, and brands to connect, transact, and create — all without middlemen. From football content to commerce, ticketing, gaming, NFTs, and crypto betting — we’re building a super app for sports. This is a once-in-a-lifetime opportunity to be a founding engineer at a startup aiming to reshape how sports communities engage digitally — from the Champions League to the World Cup. What we do... oleolesport.com empowers people to identify football experience and without any search requirements, simply presents the traveler with vetted components necessary to bring the trip to life -- tickets, lodging, flights and beyond. And we are building a football super app. Why we are better... oleolesport.com’s searchless travel approach means a soccer/football experience can be discovered, planned and purchased in a matter of minutes without the endless search-driven lunacy and inefficiency that comes with all travel planning. There isnt a sports social network, oh some claim to be however they lack even the slightest understanding of network platforms. Job Description What We’re Looking For About the Role We’re looking for an experienced Rust developer to join our core engineering team building high-performance backend services. You’ll work on scalable APIs, data pipelines, and video-processing infrastructure, helping us deliver a cutting-edge platform for millions of users. What You’ll Work On * Backend services in Rust (non-blockchain; token experience a plus) * Designing and implementing APIs (REST and/or GraphQL) * Building and maintaining PostgreSQL data stores * Deploying and scaling systems on AWS * Participating in the full Software Development Lifecycle (SDLC): requirements, design, coding, testing (unit, integration, end-to-end), and release * Optional projects: ETL/ELT data pipelines, large-scale video processing/storage/serving on AWS Must-Have Qualifications * 3–5+ years of professional software engineering experience * Strong production Rust skills (not just hobby projects) * Solid understanding of REST and GraphQL (able to explain trade-offs) * PostgreSQL experience * Familiarity with AWS services (EC2, S3, RDS, etc.) * Experience with agile or scrum workflows and multiple types of testing Nice-to-Have Extras * Rust + GraphQL experience (substantial bonus) * ETL/ELT pipeline development * Experience processing, storing, or serving large volumes of video content on AWS About the Role We’re looking for an experienced Rust developer to join our core engineering team building high-performance backend services. You’ll work on scalable APIs, data pipelines, and video-processing infrastructure, helping us deliver a cutting-edge platform for millions of users. What You’ll Work On * Backend services in Rust (non-blockchain; token experience a plus) * Designing and implementing APIs (REST and/or GraphQL) * Building and maintaining PostgreSQL data stores * Deploying and scaling systems on AWS * Must-Have Qualifications * 2–4+ years of professional software engineering experience * Strong production Rust skills (not just hobby projects) * Solid understanding of REST and GraphQL (able to explain trade-offs) * PostgreSQL experience * Familiarity with AWS services (EC2, S3, RDS, etc.) * Experience with agile or scrum workflows and multiple types of testing * Nice-to-Have Extras * Rust + GraphQL experience (substantial bonus) * ETL/ELT pipeline development * Experience processing, storing, or serving large volumes of video content on AWS * * Participating in the full Software Development Lifecycle (SDLC): requirements, design, coding, testing (unit, integration, end-to-end), and release * Optional projects: ETL/ELT data pipelines, large-scale video processing/storage/serving on AWS What You’ll Be Building You’ll lay the foundation for an ambitious native Rust platform that includes: • A decentralized social graph with public profiles, clubs, and messaging, • Real-time chat and video sharing (similar to WhatsApp and TikTok), • A blockchain-integrated, no-fee marketplace with cashback in OleOle tokens, • A multilingual content engine with AI translation into 200 languages, • Authentication and user identity (phone-based and wallet-based), • Token-based rewards system, • API architecture for mobile and web frontends, • Messaging and real-time communication (event streams, sockets) This isn’t a basic MVP — OleOle is aiming to be the dominant global platform for sports fans: • Supporting over 200 countries, 20,000 professional teams, and millions of fans, • Disrupting the ticketing, media, betting, content, and e-commerce industries — across football, basketball, and beyond, • Backed by exclusive partnerships with federations like the Asian Football Confederation, and expansion plans into Latin America, Europe, and Asia Qualifications Qualifications Your Background • 7-10+ years of software engineering experience (preferably at early-stage startups or high-growth platforms), • 4+ years of experience working in Rust in production environments, ideally on scalable web or blockchain-native backends, • Strong experience designing modern, scalable backend architectures from scratch — including authentication, real-time messaging, microservices, APIs, caching, and database design, • Proficiency with Rust frameworks like Actix, Axum, Tokio, or Rocket, • Experience with WebAssembly, gRPC, or GraphQL is a plus, • Passion for decentralization, crypto, Web3, and building products that empower users, • Comfortable working without product managers, defining scope, and leading engineering direction Additional Information Solutions not problems . • Creative problem solver who can courageously propose and support new ideas to our organization. Not interested in best practices, lets build something better!, • Ability to adapt. An ideal candidate will welcome the opportunity to solve a broad range of problems using a wide array of technologies., • Comfortable with ambiguity, shifting priorities and general growing pains of an early-stage technology company, • An exceptional entrepreneurial judgment that fosters independence over micro-management, • Understanding of football and international sports a huge plus We are offering: • Founding engineer-level equity and token allocation, • Deferred salary until funding is secured, • All current team members are working on a deferred compensation basis — we lost our funding two months ago and made the decision to build while we raise. This comes with real risk. Closing funding could take two months or it could take five — but we’re committed to this vision and we’re looking for someone who’s equally passionate and resilient., • Long-term ownership and technical leadership, • A mission-driven, elite team with deep experience in sports, media, crypto, and startups You’ll be one of the first engineers — which means maximum influence and upside. Ole Ole is located in beautiful Austin Texas, however, this role requires some travel we are privately held and rapidly growing!

Job DescriptionSaronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations for the Department of Defense (DoD) through autonomous and intelligent platforms. Job OverviewSaronic Security is seeking a Detection Engineer on our Security Platform Engineering (SPE) team. You’ll design and develop high-fidelity detection content, automation playbooks, and data pipelines that empower our SOC to detect and respond to threats rapidly.Responsibilities • Drive detection-engineering efforts by designing, testing, and tuning use cases, analytic queries, and signatures to uncover malicious behavior across all telemetry sources, • Design and maintain detection rules and analytic queries across endpoint, cloud, network, and DLP telemetry, • Build and operate pipelines to ingest, normalize, enrich, and manage security telemetry at scale, • Develop and manage automated response playbooks in our SOAR platform to accelerate containment, • Embed SOC feedback and threat intelligence into detection logic and security controls, • Collaborate with SOC analysts, threat intelligence, and GRC teams to identify gaps and drive enhancements, • Participate in incident reviews, capture lessons learned, and continuously refine detection and response processesQualifications, • Bachelor’s degree in Computer Science, Information Security, or a related field (or equivalent experience), • 3+ years of hands-on experience in detection engineering, security automation, or a similar role, • Hands-on experience coding in Python, PowerShell, Go, or Rust, • Experience with SIEM and SOAR platforms, and familiarity with endpoint, cloud, network, and DLP telemetry sources, • Strong understanding of data engineering concepts (ETL pipelines, data modeling, indexing), • Excellent written and verbal communication skills; able to author clear technical documentation and runbooksBenefits, • Medical Insurance: Comprehensive health insurance plans covering a range of services, • Saronic pays 100% of the premium for employees and 80% for dependents, • Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care, • Saronic pays 99% of the premium for employees and 80% for dependents, • Time Off: Generous PTO and Holidays, • Parental Leave: Paid maternity and paternity leave to support new parents, • Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses, • Retirement Plan: 401(k) plan, • Stock Options: Equity options to give employees a stake in the company’s success, • Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage, • Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office Physical Demands, • Prolonged periods of sitting at a desk and working on a computer., • Occasional standing and walking within the office., • Manual dexterity to operate a computer keyboard, mouse, and other office equipment., • Visual acuity to read screens, documents, and reports., • Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies., • Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages). This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3). Benefits:Medical Insurance: Comprehensive health insurance plans covering a range of servicesSaronic pays 100% of the premium for employees and 80% for dependentsDental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision careSaronic pays 100% of the premium under the basic plan for employees and 80% for dependentsTime Off: Generous PTO and HolidaysParental Leave: Paid maternity and paternity leave to support new parentsCompetitive Salary: Industry-standard salaries with opportunities for performance-based bonusesRetirement Plan: 401(k) planStock Options: Equity options to give employees a stake in the company’s successLife and Disability Insurance: Basic life insurance and short- and long-term disability coveragePet Insurance: Discounted pet insurance options including 24/7 Telehealth helplineAdditional Perks: Free lunch benefit and unlimited free drinks and snacks in the office This role requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in 8 U.S.C. 1324b(a)(3). Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Job DescriptionCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa. Job Description Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms. The Opportunity: We are looking for dedicated, curious, and energetic Software Engineers who embrace solving complex challenges on a global scale. As a Visa Software Engineer, you will be an integral part of a multi-functional development team inventing, designing, building, and testing software products that reach a truly global customer base. While building components of innovative payment technology, you will get to see your efforts shaping the digital future of monetary transactions. The Work itself: · Responsible for the architecture, design, development, and implementation of software applications. · Evaluate and introduce technology tools and processes that enable Visa to develop products and solutions, to embrace business opportunities and or improve operational efficiency. · Develop and implement unified control center and monitoring tools to measure, monitor, and report on platform, data availability, utilization, capacity trend, and overall health metrics. · Formulate methods to enable consistent data loading and optimize data operations. · Monitor health of platforms, generate performance reports, and monitor and provide continuous improvements. · Ensure on-time delivery of projects, production support plans, and knowledge transfer for long-term supportability of upgrades, enhancements, and deployments. · Understand usage patterns and work load requirements of new projects. · Develop code and mentor junior developers to ensure deliverables are on time, within budget, and with good code quality. · Produce clear, comprehensive, and well-organized technical documentation to facilitate knowledge sharing across global teams. · Effectively operate as part of a globally distributed team, embracing diverse perspectives, time zones, and cultures to achieve organizational goals. Essential Functions: § Develops and designs moderately advanced architect solutions that are robust and scalable, considering integrations with other solutions across the internal technical ecosystem. § Provides domain expertise on the development of user documentation of solutions and implements standard processes in user documentation. § Plays a significant role in the development and delivery of new features within a product from end-to-end. § Take responsibility for the end-to-end lifecycle of platform products, including design, implementation, testing, deployment, monitoring, troubleshooting, and ongoing support. The Skills You Bring: § Energy and Experience: A growth mindset that is curious and passionate about technologies and enjoys challenging projects on a global scale § Challenge the Status Quo: Comfort in pushing the boundaries, hacking beyond traditional solutions § Language Expertise: Expertise in one or more general development languages (e.g., Java, Python, Javascript, Shell PowerShell scripting, Ansible Playbooks) § Builder: Experience building and deploying modern services and web applications with quality and scalability § Learner: Constant drive to learn new technologies such as Angular, React, Kubernetes, Docker, GENAI technologies etc. § Partnership: Experience collaborating with Product, Test, Dev-ops, and Agile, Scrum teams This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Qualifications Basic Qualifications 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience. Preferred Qualifications -6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD Multi-disciplinary skills and experience in ideation, software design, programming, debugging, and optimization. Experience of building REST based web services & web applications using Java and Spring framework, GoLang, AnglarJS Experience writing unit and integration test cases Solid understanding of Object-Oriented design and programming concepts 8+ years of software engineering experience. 2+ years of experience in technical leadership and mentoring roles. MS or BS in Computer Science or equivalent. -Responsible for the architecture, design, development, and implementation of software applications. -Evaluate and introduce technology tools and processes that enable Visa to develop products and solutions, embrace business opportunities, and improve operational efficiency. -Develop and implement unified control center and monitoring tools to measure, monitor, and report on platform data availability, utilization, capacity trends, and overall health metrics. -Formulate methods to enable consistent data loading and optimize data operations. -Monitor the health of platforms, generate performance reports, and provide continuous improvements. -Ensure on-time delivery of projects, production support plans, and knowledge transfer for the long-term supportability of upgrades, enhancements, and deployments. -Understand usage patterns and workload requirements of new projects. -Develop code and mentor junior developers to ensure deliverables are on time, within budget, and maintain good code quality. -Possess knowledge of and the ability to use database software (e.g., applications, web-based applications, information systems) to maintain, modify, and output data. -Have knowledge of systems integration processes where separately produced components or subsystems are combined, and their interaction problems are addressed. -Understand data structures, which consist of data organization, management, and storage formats, enabling efficient access and modifications. This includes a collection of data values, the relationships among them, and the functions or operations that can be applied to the data. -Experience in all phases of development - design, coding, testing, debugging, deployment, and monitoring of applications is highly preferred. -Security and Authentication standards and technologies, including OAuth. -Flow diagramming and articulating the design or understanding of the code flows. -Continuous Integration and Continuous Delivery (CI-CD) processes. -Flavors of GenAI: Experience and understanding of Generative AI technologies and their applications. -Agentic Framework: Understanding of the agentic framework and mindset for leveraging Generative AI. -Innovation: Ability to think creatively about how to apply GenAI to improve and innovate within the payment technology space. -Collaboration: Proven experience in working with cross-functional teams to integrate GenAI solutions into existing systems. -Network architecture, Load balancers, and Firewalls. Additional Information Work Hours: Varies upon the needs of the department. Travel Requirements: This position requires travel 5-10% of the time. Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code. U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 131,600.00 to 190,650.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

Job Description Life at Plume At Plume, we believe that technology isn't about moving faster, it's about making life's moments better. Which is why we've built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale. We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We're expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data. With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can't do it exceptionally well, we don't do it. It's how we've assembled a team of world-class builders, thinkers, and doers. And it's how we're reinventing what's possible every day. Staff Customer Solutions Engineer Plume is seeking an experienced and highly motivated Staff Customer Solutions Engineer to join our dynamic team. As a key technical advisor, you'll work directly with Internet Service Providers (ISPs), acting as the bridge between their business needs and our cutting-edge solutions. You'll play a crucial role in the sales process, from initial discovery to successful deployment, ensuring our partners achieve maximum value from our products. This is a fantastic opportunity for a technically adept individual with a passion for networking, cloud, and AI who thrives in a customer-facing role. Primary Responsibilities • Technical Trusted Advisor: Engage with ISPs to deeply understand their technical and business requirements, and then effectively demonstrate how Plume's solutions can meet and exceed those needs., • Product Demos & Trials: Conduct compelling product demonstrations and manage complex proof-of-concept (PoC) and field trials, showcasing the tangible benefits of Plume's technology., • System Integration: Collaborate with our internal Customer Engineering, Product Management, and Operational teams to understand and deliver Plume's solutions within a customer's ecosystem. You'll work to integrate our solutions into their existing BSS/OSS, CRM, ticketing, and AI platforms using APIs and other integration methods., • Sales Enablement: Work closely with the sales organization to drive revenue, achieve sales quotas, and contribute to the overall growth of the business., • Presentations & Events: Prepare and deliver high-impact presentations, including Quarterly Business Reviews (QBRs), and represent Plume at industry events and conferences., • Product Development Input: Provide valuable feedback to our product and engineering teams based on customer requirements and market trends, helping to inform the development of new features and solutions., • Technical Support: Offer prompt local and remote technical support for PoCs, lab trials, and deployment ramp-ups, ensuring a smooth and successful customer journey., • Industry Expertise: Continuously research and stay up-to-date on the latest industry standards and emerging technologies in networking, cloud architectures, and AI.Experience & Qualifications, • Hands-on Technical Experience: Strong hands-on experience in the configuration and deployment of software and hardware, including Wi-Fi, networking equipment, and cloud services. A fundamental understanding of cloud architectures and AI principles is essential. Deep understanding and knowledge of Residential and SMB Gateways is a big plus., • ISP SaaS Experience: Proven experience working with ISPs to deploy large-scale SaaS network solutions to millions of endpoints., • Communication & Collaboration: A track record of developing and maintaining professional, cooperative relationships with all levels of staff and customers., • Networking & Cloud Certifications: Relevant certifications such as CWNA, CCNA, or AWS Solutions Architect are highly preferred., • Problem-Solving: Excellent analytical and problem-solving skills with the ability to troubleshoot complex technical issues in a fast-paced environment.Qualification Requirements, • Experience: 5+ years of related experience working with network, security, SaaS, and/or AI industries., • Education: A BS/BA degree in a relevant field or equivalent work experience., • Industry Knowledge: In-depth industry knowledge and a strong understanding of SDN and wireless technologies, solutions, and product offerings are preferred., • Communication Skills: Advanced written and oral communication skills. An employee's base salary and its position within the range may depend on a number of factors including job related knowledge, education, skills, experience and other business related considerations. Published ranges are provided in good faith at the time of posting. #RemoteWork #LI-Remote #WorkFromHome #RemoteJob #WFH About Plume As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world's largest such as Comcast, Charter, Liberty Global, and J:COM. Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume's software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture. Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.

Job Description Life at Plume At Plume, we believe that technology isn't about moving faster, it's about making life's moments better. Which is why we've built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale. We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We're expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data. With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can't do it exceptionally well, we don't do it. It's how we've assembled a team of world-class builders, thinkers, and doers. And it's how we're reinventing what's possible every day. Job Summary: Plume is seeking a hands-on, technically skilled Professional Services Engineer to implement Plume solutions for ISP customers. This role works directly with customers, partners, and cross-functional teams to configure, integrate, test, and validate solutions defined in the Statement of Work (SOW). The Professional Services Engineer also produces technical documentation, provides knowledge transfer and training, collaborates closely with Project Managers and Pre-Sales Architects, and ensures a smooth handoff to the Customer Success Team. The ideal candidate is a highly technical, customer-facing person that possesses deep problem-solving skills, excellent communication, and strong ownership of solution delivery. Primary Responsibilities: • Execute all technical components of the solution as defined in the SOW, • Configure, validate, and optimize Plume platform components for ISP deployments, • Integrate Plume solutions with customer systems including OSS/BSS, authentication, provisioning, and monitoring systems, • Conduct API-based integrations, data mapping, configuration scripting, and end-to-end functional validation, • Troubleshoot and resolve technical issues during installation, integration, and testing phases, • Serve as the primary technical resource during implementation, • Work directly with customer engineering, NOC, operations, and partner teams to ensure solution readiness and alignment, • Provide guidance and technical recommendations throughout the deployment lifecycle, • Communicate complex concepts clearly to technical and non-technical stakeholders, • Develop customer-specific implementation guides, configuration records, runbooks, and integration documentation, • Produce detailed as-built documentation for use by customers and internal teams, • Provide structured knowledge transfer sessions for customer technical teams, • Deliver light training on system operation, configuration workflows, and best practices, • Conduct system, integration, regression, and acceptance testing aligned to SOW requirements, • Validate end-to-end solution performance, data flows, and reliability prior to launch, • Create and execute test plans, tracking defects and ensuring resolution, • Ensure deployment quality meets or exceeds Plume standards, • Work with PreSales Architects to align solution design with implementation details, • Collaborate with Project/Program Managers on timelines, risks, issues, and technical dependencies, • Interface with Engineering, Support, and Customer Success teams for escalations, bug triage, or advanced troubleshooting, • Provide technical feedback to improve Plume's products, tools, and deployment processes, • Prepare all technical documentation required for Customer Success handoff, • Ensure customer environments are fully validated and stable before transition, • 5+ years of experience as a Professional Services Engineer, Implementation Engineer, Systems Engineer, Network Engineer, or similar technical role, • Strong technical skills with ISP environments including networking, Wi-Fi, routing, switching, cloud architecture, OSS/BSS, authentication, and provisioning systems, • Hands-on experience configuring and debugging network devices, CPE, or cloud-managed platforms, • Experience with APIs, JSON, scripting, and integration workflows, • Excellent communication and customer interaction skills, • Ability to produce detailed technical documentation and deliver training, • Wi-Fi and home network expertise, including wireless optimization and troubleshooting, • Experience with large-scale ISP deployments or partner ecosystem integrations., • Knowledge of Linux, command-line tooling, or automation frameworks, • Familiarity with cloud services, microservices, or distributed systems, • Experience with Plume's product ecosystem (OpenSync, HomePass, WorkPass, Haystack, etc.) is a strong plus, • High-quality, on-time technical implementation aligned with SOW requirements, • Clear and complete technical documentation delivered to customers and Customer Success, • High customer satisfaction with technical execution and knowledge transfer, • Low number of escalations during or after handoff, • Strong internal feedback from PreSales Architects, PMs, Engineering, and Customer Success An employee's base salary and its position within the range may depend on a number of factors including job related knowledge, education, skills, experience and other business related considerations. Published ranges are provided in good faith at the time of posting. #RemoteWork #LI-Remote #WorkFromHome #RemoteJob #WFH About Plume As the creator of the only open, hardware-independent, cloud-controlled experience platform for ISPs and their subscribers, Plume partners with over 400 ISP customers, including some of the world's largest such as Comcast, Charter, Liberty Global, and J:COM. Using OpenSync, the most widely supported open-source, silicon-to-cloud framework for smart spaces, Plume's software-defined network allows ISPs to decouple their service offerings from hardware and rapidly curate and deliver new services over a multi-vendor, open-platform architecture. Plume is an equal opportunity workplace that maintains a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, creed, religion, sex, national origin, age, physical or mental disability, sexual orientation, gender identity, marital status, pregnancy, childbirth or related individual conditions, medical conditions (as defined by state law), military or veteran status, or any other characteristic protected by federal, state or local law.

Job DescriptionQuantiq specializes in high frequency derivatives trading in the largest markets worldwide. Our approach is rigorous and pragmatic, driven by technological expertise and analytics informed by real-world experience. We value employees who love to learn and have the tenacity, curiosity and willpower to contribute to our continuing success. We are a small but passionate team, dedicated to enhancing and refining our tried and true methods as we commit to our ongoing growth and performance. Quantiq runs considerable "in-house" infrastructure (IPA realm) consisting of 50-100 computers ranging from high performance servers and varied datacenter hardware (switches, FPGAs, fiber optic cabling), to desktop computers with dedicated GPUs and an array of monitors and peripherals across offices. We control the majority of the stack and create, maintain, update, and monitor a variety of systems to keep the companys trading running smoothly. Our hardware infrastructure operates entirely on Fedora Linux and incorporates significant first- and third-party software requiring occasional maintenance. This complete infrastructure has high uptime requirements to support our critical trading operations. Role Description: As a DevOps Engineer, youll be at the forefront of transforming and enhancing our infrastructure. You will collaborate with the Operations and Technical teams to improve our deployment pipelines, automate processes, and elevate our infrastructure. This position requires strong Linux expertise, automation skills, and a deep understanding of network configurations and performance tuning for low-latency applications. If the following resonates with you, we would love to welcome you to our team. Job Responsibilities: • Analyze current systems, identify gaps, and spearhead improvements to optimize performance and scalability, • Fine-tune Linux systems (kernel and user-space) to minimize latency and improve reliability, • Design and manage real-time, low-latency networking configurations, adjusting kernel parameters, IRQ affinities, and CPU pinning as necessary, • Implement automation solutions using scripting languages (e.g., Bash, Python), • Work with specialized hardware (FPGAs, custom network cards, high-frequency switches) to optimize latency in trading systems, • Develop and document backup procedures and failover strategies, conducting drills to improve failure tolerance, • 5+ years of experience in a DevOps, Systems Engineering, or related role, • Proven ability to build, optimize, and scale Linux-based infrastructure, • Excellent organizational skills and attention to detail in fast-paced environment, • Strong written and verbal communication skills, • Ability to respond to occasional off-hour emergencies, • Strong scripting and automation skills (Python, C++, Bash), • Exceptional capability debugging and solving complex issues related to both hardware, low level software, and networking, • Knowledge of network architecture, • Basic networking tool experience (ping, ifconfig, telnet, wireshark, nmcli), • Experience with the following technologies:, • Computer hardware (such as Supermicro and Dell Servers), • Networking hardware, • Fedora Linux, • FreeIPA, OpenLDAP, OpenVPN, • DNS, • ZFS, • Gitea, Zulip, • GRUB, PXE*Note: You are not expected to know every technology listed but experience in all is a plus Please Apply If: • You are a problem solver who wants to understand the intricacies of a complex system, • Youre a scripting pro who automates everything, • You know the thrill of building, breaking, and re-building CI/CD pipelines Attach the file in the "Cover Letter" section.

Job DescriptionCloud Systems Architect Employment Type: Full-Time, Mid-levelDepartment: Information Technology We are seeking a Cloud Systems Architect with experience with cloud infrastructure to engineer and support public, private and hybrid clouds. The ideal candidate will be proficient in a variety of cloud hosts including Amazon Web Services and Microsoft Azure at a minimum. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- The candidate will be knowledgeable of the most recent updates and developments and act as an advisor to our customer in reference to the cloud management strategies to be employed to take advantage of the benefits offered by cloud computing such as being able to function without any restrictions to the workload, initiate as many workstations as necessary per time period and pay only for what they actually use. - The candidate will also work with the IT Security team to manage and maintain cloud systems security of the data and network resources. - The candidate will also be responsible for engineering on customer premise applications and systems interconnected to cloud resources. - Designs and defines system architecture for new or existing complex computer systems. - Determines systems specifications, input/output processes, and working parameters for hardware/software compatibility and maintenance of system security. - Coordinates design of subsystems and integration of total system. Identifies, analyzes, and resolves program support deficiencies. - Develops and recommends corrective actions. - May provide technical guidance for database administrators and software developers. Qualifications:- Experience with and a complete understanding of the technology required for cloud computing.- Experience with the skills to migrate applications to the cloud.- Be able to build relationships between the customers and the team members.- The ability and the knowledge to integrate services and tools to any and all areas to be used such as networks and data processing.- The ability and the knowledge to implement security information and event management to keep the customer's assets safe.- Experience with meeting or exceeding the requirements of cloud provider service-level agreements Experience with AWS and Azure.- Knowledge of a multitude of programming languages including Python, PHP, Java, Node and Ruby on Rails.- Typically a Bachelor's Degree and 6 years work experience or equivalent experience. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: For more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionSaronic Technologies is a leader in revolutionizing defense autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations for the Department of Defense (DoD) through autonomous and intelligent platforms. Position OverviewSaronic Technologies is seeking a Senior Electrical Engineer specializing in Radio Frequency (RF) systems to join our Electrical Engineering – Advanced Development group. This role will focus on the research, evaluation, and integration of RF communications and sensing technologies - including radio transceivers, radar systems, antennas, and related electronics - supporting autonomous vessel networks and situational awareness. The ideal candidate has extensive experience in RF system design, testing, and benchmarking, with a strong foundation in wireless communications, spectrum management, and signal propagation in marine environments. This is a technically demanding, research-focused position with opportunities to influence system architecture and future platform capabilities.Key Responsibilities • Lead R&D efforts in RF communications, radar, and electronic sensing technologies for autonomous surface vessels., • Evaluate and benchmark RF hardware and subsystems, including radios, antennas, and signal processing modules across multiple frequency bands (VHF/UHF, L/S/C/X bands)., • Conduct trade studies and comparative analyses of commercial and military-grade RF solutions to inform system selection and integration strategies., • Design, prototype, and test RF systems and supporting electrical architectures, including cabling, shielding, and power interfaces., • Model and analyze RF propagation and link performance in maritime and littoral environments., • Collaborate cross-functionally with autonomy, software, and mechanical teams to ensure seamless integration of communication and sensing systems., • Develop test procedures, perform validation trials, and analyze system performance under operational and environmental conditions., • Author detailed R&D documentation, including technical reports, design specifications, and performance evaluations., • Mentor junior engineers and contribute to Saronic’s RF technology roadmap and internal knowledge base., • Support field testing and vessel trials, including setup and troubleshooting of communication and radar systems.Required Qualifications, • B.S. or M.S. in Electrical Engineering, RF Engineering, or related discipline., • 7+ years of professional experience in RF system design, testing, and integration -preferably in maritime, automotive, aerospace, or defense applications., • Deep understanding of RF theory, antenna design, and signal propagation, including real-world marine effects (multipath, reflection, attenuation)., • Hands-on experience with RF instrumentation (spectrum analyzers, network analyzers, signal generators, power meters, etc.)., • Proven ability to conduct trade studies and technology benchmarking for RF components and systems., • Familiarity with communications protocols such as Ethernet, CAN, and serial interfaces, and with wireless standards (LTE, SATCOM, mesh networking)., • Strong documentation and communication skills; able to translate test results into actionable design insights., • Ability to work effectively in both lab and field test environments (dockside, at-sea, and range conditions).Physical Requirements, • Prolonged periods of sitting at a desk and working on a computer., • Occasional standing and walking within the office., • Manual dexterity to operate a computer keyboard, mouse, and other office equipment., • Visual acuity to read screens, documents, and reports., • Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies., • Lifting and carrying items up to 20 pounds occasionally (e.g., office supplies, packages). Benefits, • Medical Insurance: Comprehensive health insurance plans covering a range of services, • Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care, • Saronic pays 100% of the premium for employees and 80% for dependents, • Time Off: Generous PTO and Holidays, • Parental Leave: Paid maternity and paternity leave to support new parents, • Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses, • Retirement Plan: 401(k) plan, • Stock Options: Equity options to give employees a stake in the company’s success, • Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage

Job DescriptionSummary: Three Phase is a professionally licensed Engineering & Systems Integration firm offering custom engineering solutions to meet and exceed industrial needs. We provide professional Engineered custom designs, full system integration and design & fabricate custom UL508A control panels. We are committed to providing a positive and healthy corporate culture, one that empowers employees and promotes the sharing of knowledge. At Three Phase you will have the opportunity to work with leading industrial companies, grow your engineering talents and work as a project lead. For more information visit . Job Description: The Controls Engineer is a mid-to-senior level position at Three Phase. Our projects typically involve the development of solutions using a variety of automation technologies and platforms. These technologies are deployed for the control of automated industrial process in data centers, water/wastewater, central plants, power plants, pharmaceutical, oil & gas, and chemical processing. You will be developing custom PLC/HMI assignments that include HMI design/development and PLC controls system design and development for projects of varying size and complexity. Our ideal candidate will have strong experience with a mix of PLCs, databases and/or other machine vision platforms. Job Location: The Controls Engineering position is remote work with office and client site visits. We would prefer this person to be based in the Dallas/Fort Worth area or Austin, TX area. Background and Work Experience: • Bachelor's degree in engineering, computer science, or related discipline, • Self-starter that exhibits a high level of initiative and resourcefulness, • 5+ years of related controls or automation engineering experience, • Knowledge of control systems integration project lifecycle and the application of electrical design, PLC ladder logic & HMI development and commissioning, • PLC programming experience with RSLogix 5000, Siemens and other PLC programming software, • SCADA experience with at least once of the following: RSView, FactoryTalk, Ignition, InTouch or System Platform, • Understanding of networking including: ethernet, Modbus, BACnet or other industrial protocols, • Highly proficient with computer technologies including but not limited to, Windows Operating Systems, Bluebeam, and the use of Microsoft Office, Word, Excel, and Outlook, • Excellent customer service and teamwork skills, • Design and implement client/server software for standalone client systems based on project specifications, • Work with clients to define user, network and data interfaces and create specifications based on client requirements, • Commission new solutions on client sites and find opportunities for improvement, • Characterize production and component tests; validate and verify system functionality, • Onsite system programming, debugging and testing, • Ensure work quality standards are met and maintained, • Provide and maintain engineering support for existing company installed systems, • Write documentation including project engineering notes, MOP's, SOO's, user manuals, FAT & commissioning documents and instructions, • Work with sales to provide input during quote preparation

Job DescriptionDescription: Who We Are Acumera is now Scale Computing! Scale Computing is a global leader in edge computing, hyperconverged infrastructure, and managed networking solutions. We deliver innovative, secure, and scalable technology that powers critical operations worldwide. We’re a growing company looking for motivated professionals to join our team! The Tier 2 Technical Customer Support Engineer plays a critical role in supporting our post-sales Scale Computing customers, because our number one goal is to make our customers exceptionally happy when they seek our support. We believe in best-ever experiences from the inside out - so this means we’re looking for an approachable, friendly candidate who will love their co-workers as much as we love them. A successful Tier 2 Support Engineer requires impeccable problem-solving, communication, and interpersonal skills, patience, a customer-friendly attitude, and the ability to work in a team environment. Our employees are intelligent, enthusiastic, entrepreneurial, and actively create the vision of Scale Computing. Unlike Tier 1 Support Engineers, Tier 2 Support Engineers will be required to work directly with multiple Scale Computing teams for complex issues, including Product and Engineering, and will be responsible for resolving cases directly from customers and those escalated from the Tier support team. Every member of our Support team will strive to maintain an above-industry average Net Promoter Score (NPS) and meet/exceed Team and Individual goals and Key Performance Indicators (KPIs) as established by Support Management. Bonus points for those who are obsessed with high customer satisfaction. Great candidates will look like this: • Enjoy troubleshooting and problem-solving analytically, • Understand customer needs and ensure clarity on the status of technical issues, • A team player who can work well within the team and collaborate cross-functionally, especially in a remote environment, • An excellent communicator, written and verbal, who is efficient and effective with customers and colleagues via web conferences, email, and in-person interactions, • A motivated self-starter who thrives on prioritization and follow-through, • Passionately creative in mindset and has the ability to adapt quickly to evolving business needsRequirements:Required skills/experience Strong understanding of virtualization technologies, networking, Linux CLI, Windows Administration, and storage technologies. • Demonstrated experience in handling both technical and customer escalations., • Project management experience preferred., • Excellent communication skills tailored to audiences at all levels, including C-suite executives, engineering, and other business support staff, • Complete Scale Computing’s Onboarding program and work with management to identify any gaps in the training plan, • Provide support for the Hyper-converged computing clusters for Scale Computing customers and partners., • Answer customer calls and respond to customer cases via all origins (email, chat, etc.) while delighting our customers with a friendly and helpful experience., • Advanced troubleshooting and problem-solving skills at the network and OS levels and the ability to identify Tier 1 knowledge and/or training gaps for coaching opportunities, • Escalate issues appropriately beyond the scope of Tier 2, as well as set customer expectations for follow-up (i.e. when to expect a follow-up contact and by whom), • Become a Subject Matter Expert in at least one of the following areas: Linux, Windows Server, Networking, Migration Tools, Performance, VMware, and other areas as defined., • Work on important Scale Computing Support Initiatives as assigned by Support Management. Effective time management skills are required to do this successfully., • Demonstrates consistent adherence to case management requirements and produces useful Knowledge Base artifacts/articles, • Participate in the on-call rotation as agreed by the Tier 1 & 2 Support team. When on-call, be prepared to address technical issues at all times, • Partner with our Services team for scheduled Service-related tasks, including installation of SC//Platform., • Provides excellent customer service to EVERY internal and external customer., • Understand technical needs of 3rd-party applications sold and supported by Scale Computing, • Stay up-to-date on new product features and updates, and proactively seek out additional resources and training to deepen understanding of the product. Group medical insurance. Casual dress code. Hybrid Work schedule Paid company holidays. Cab Facilities. Fully stocked snacks at office. Vibrant and Inclusive Workplace Atmosphere. Flexible work environment and an opportunity to grow as we grow. Scale Computing is an equal-opportunity employer. The final candidates will be subject to a pre-employment background check.