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Job Description ???? Planning Ahead: Internship Opportunities for Summer 2026 – Get Started Early! Position Summary: The Social Work Intern provides essential support to the Concierge Care Coordination (C3) Department by assisting with care management operations and member engagement activities. Responsibilities include documenting and tracking all incoming care management referrals from multiple sources and conducting initial outreach to members for completion of Health Risk Assessments (HRA). The intern facilitates appropriate referrals to health, behavioral health, and community-based social services to address and reduce barriers to care. Additionally, the intern distributes educational and program materials, ensures maintenance of all required legal documentation in accordance with contractual and regulatory standards, and supports care coordination tasks such as scheduling member appointments, tracking provider documentation, and maintaining accurate records within designated systems. Essential Duties and Responsibilities: • Maintains confidentiality and upholds enrollee rights and responsibilities, ensuring all interactions adhere to HIPAA and CCP privacy standards., • Reviews and analyzes available data sources to identify appropriate candidates for completion of Health Risk Assessments (HRA)., • Conducts initial outreach to identified memberswho meet criteria for targeted populations., • Researches and verifies enrollee contact information to improve successful engagement, • Performs comprehensive outreach efforts via telephone, text message, email, and/or mail — with a minimum of three (3) documented attempts within 60 days, conducted at varying times and days to maximize member contact., • Completes Social Work (Social Determinants of Health – SDOH) Assessments and Treatment Plans, ensuring documentation aligns with clinical and regulatory standards., • Conducts bio-psychosocial assessments to guide individualized interventions aimed at reducing Potentially Preventable Events (PPEs)., • Formulates and implements holistic care plans that address medical, behavioral, and social determinants impacting member well-being., • For enrollees residing in a Nursing facility, the intern assists with obtaining compliance documentation and monitors the appropriateness of placement and Level of Care for enrollees residing in SNFs., • Facilitates referrals to health and community resourcesto promote medical and psychosocial stability, following a closed-loop process ensuring enrollees receive needed resources, including but not limited to:, • Behavioral health therapy, • Food and nutrition resources, • Financial assistance programs, • Case management and long-term care services, • Pregnancy and family support resources, • Collaborates with healthcare facilities, providers, and government entities to facilitate access to essential benefits and improve enrollee functioning and quality of life., • Develops and maintains relationships with key community resource agencies to enhance coordination and referral outcomes., • Educates and engages members by explaining the Concierge Care Coordination (C3) Program and encouraging participation in appropriate services., • Supports implementation of CCP initiatives and programs by helping enrollees navigate the healthcare system and linking them to appropriate resources or care management programs., • Identifies eligible members for CCP Healthy Behavior Programs, explains available options and facilitates referrals accordingly., • Monitors and addresses gaps in care for assigned populations, ensuring timely interventions and coordination with the care management team., • Assists enrollees with appointment scheduling, transportation arrangements, and removal of other barriers to care to promote continuity and access., • Maintains complete and accurate enrollee records in accordance with contractual and regulatory documentation standards, ensuring files are “audit ready” at all times., • Provides health education and guidance, supporting members in reviewing, understanding, and discussing their care plans and health information with providers in a manner appropriate to their language, literacy, and comprehension level., • Participates in internal and external community outreach, health promotion, and education activities that support CCP’s mission and enhance member engagement. This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management. Qualifications: • Must be currently enrolled in an accredited college or university program, pursuing a degree in Social Work, Psychology, Counseling, Human Services, or a related field. Adaptability and Flexibility: • Exceptional oral and written communication, with the ability to clearly explain complex concepts to members, providers, and colleagues., • Highly organized with the ability to manage multiple tasks and competing priorities., • Skilled in motivational interviewing techniques and adult learning principles to engage members in care programs., • Strong analytical ability to interpret safety rules, procedural manuals, and operating guidelines., • Ability to work effectively with diverse populations, demonstrating cultural humility and awareness of social determinants of health (SDOH)., • Knowledge of and adherence to HIPAA and other privacy standards., • Comfortable learning and adapting to new health IT systems, portals, and reporting tools., • Ability to assess competing tasks and prioritize work to meet contractual and regulatory deadlines., • Skill in managing difficult conversations with members, families, or providers using de-escalation techniques., • Willingness to participate in ongoing training, quality improvement projects, and process development. Community Care Plan is currently following a hybrid work schedule. The company reserves the right to change the work schedules based on the company needs. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, and sit. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 15 pounds. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic, travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. We are an equal opportunity employer who recruits, employs, trains, compensates and promotes regardless of age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion.

Job Description Manufacturer's HVAC Field Service Tech II -Tampa, FL - $2,000 Sign-On Bonus TIRED OF BEING IN ATTICS? TIRED OF BEING ON CALL? Keep reading….. COMPANY: AquaCal AutoPilot Inc. REPORTS TO: Field Service Technician Supervisor FLSA: Non-Exempt HOURS: Full-time Position Summary Are you an HVAC Technician that wants guaranteed hours every week regardless of the weather? Would you rather be working with the industry’s best pool/spa heat pumps next to someone’s pool, instead of climbing into an attic? Do you want to be in a position that will grow your career with no sales and no “on call” required? As a Manufacturer’s HVAC Field Service Tech with AquaCal AutoPilot, you will be servicing our swimming pool heat pumps and be brand ambassadors by supporting our residential and commercial sites. We value a healthy work-personal life balance. You will work a Monday through Friday schedule, with no mandatory weekends, which allows you to spend time with your family and friends. Key Responsibilities: • Receive service calls electronically and travel in a company owned vehicle to job sites, • Maintain service parts stock on the truck, • Interact with our dealer network and homeowners for win-win solutions, • Maintain vehicle maintenance within factory requirements, • Attend conventions and sales trainings to represent the department, • Complete travel for service support in various regions of the country throughout the year, as needed, • Alert your Lead of any issues from the field needing immediate quality attention, • Attend technical and leadership trainings, as scheduled, • Positive, enthusiastic, and flexible attitude, • Advanced diagnostic skills and ability to use meters and gauges, • Trained in the use of recovery machine and vac pump, • High comprehension of super heat and sub-cooling, • Proficient at brazing and soldering using 15% and 45% brazing rod and 8% soft solder, • Associate degree or equivalent from two-year college or HVAC technical school AND 3+ years of field service-related experience and/or training OR equivalent combination of education and experience., • Clean driver’s license, • HVAC Certification, • CPO Certification, course provided after hire, • Refrigerant Handling Certification, • Ability to read and speak Spanish is a plus!, • Physical Requirements:, • Kneel for long periods of time, • Twist and bend at the hips, • Lift up to 100 pounds, • Withstand hot and humid weather conditions for prolonged periods of time, • Must be able to maintain core strength to grab service supplies and materials out of service vehicle multiple time’s daily, • Participation in the Team Horner Employee Stock Ownership Plan, • Tuition reimbursement, • Ongoing industry training, • Yearly performance and long service awards and events, • Paid time off: Holiday, Vacation and Personal, • Health, dental and vision insurance offered, • Short/Long term disability insurance offered, • 401K and Roth offered, • Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities and classes, stand-up desks and many other great incentives, • Positive and friendly work environment Team Horner is an Equal Opportunity Employer and encourages growth and opportunity for all. We are a Drug-free Workplace. #INDSJ