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Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit Funds is growing, and we’re currently seeking mission-driven Benefit Specialists (Member Services Representatives) to join our team. We offer: Competitive Salary coupled with a great work/life balance Prime Location - Flatiron District in Manhattan (NYC) Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan Pension Benefit that includes monthly employer contributions Retirement Benefit that includes 3% 401K employer contributions Professional Coverage/Reimbursement includes Tuition Reimbursement Program Paid Time Off including vacation, personal, and sick days Federal Paid Holidays – Up to 11 days off with pay And more... Mission-driven, internal job growth opportunities Annual Salary Clarification: Non-Bilingual: $50,926.57; Bilingual: $53,063.84 - Per Collective Bargaining Agreement (CBA) FLSA Status: Non-Exempt (Eligible for OT per business needs) Work Hours: 35 Total (Available shifts Monday-Friday 8:30am-6:00pm) About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. For 2023 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Through this technology investment, we have gathered and analyzed thousands of data insights to influence health insurance legislation and propose new health policy. Our efforts have galvanized many leaders and the consensus is there is plenty more work to be done. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, works as a Benefits Specialist for the Member Services Call Center or Welcome Center to assist participants with information for all the benefits offered by the Fund. Essential Duties and Responsibilities: Collecting and analyzing data/information to resolve a problem in real time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Displayed proficiency in all processing systems: eligibility process, Health benefits and system, COOL/V3/DYNAMICS system, CRM/WF and vendor systems Displayed proficiency in all Funds (Health, Pension, Legal, SRSP, Shortman). Handling of inquiries through vendors, Medical, Optical, Pharmacy, Dental and Employee Assistance. Follow workflows to resolve participant questions. Representatives analyze and interpret customer phone and written correspondence. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. These inquiries will involve customer complaints or inquiries on eligibility, enrollment, benefits and claims, and Pension related issues. Operating computers with multiple information screens to research and resolve customer inquiries on line. Representatives ensure that all processing meets or exceeds MSR Quality measurement objective and performance standards, including, but not limited to, handling and documentation. Ability to effectively communicate to Participants. Perform any other relevant, related or pertinent work or duties as requested or assigned. Qualifications: To perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. As well, the candidate must be free of any disciplinary actions. Technical Skills: Strong computer skills. Detailed knowledge of benefits as displayed in training and determined through subject matter exams utilizing OneView, vendor systems, COOL/V3/DYNAMICS and CRM processing system. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, Windows and Outlook applications. Strong analytical, problem solving and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask. Various work schedules available. Interpersonal Skills: Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in fast-paced work environment. Excellent listening skills. Detail oriented with excellent organization and communication skills. Experience working directly with customers. Education and/or Experience: High School diploma, some college preferred; Health Care, Employee Benefits and/or Customer Service experience are strongly preferred. Bilingual Language Skills: Fluent in multiple languages is a plus, but not required. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None
Boggi Milano is an Italian brand with over 200 stores across 50 countries. We are committed to ambitious goals, driven by innovation, sustainability, and quality. Through the use of cutting-edge high-performance materials, our brand continues to evolve. At Boggi Milano, we recognize that our people are essential to our growth, and we seek individuals who are excited to contribute to our ongoing success. Your Opportunity The Runner/Stock Associate plays a critical role in supporting store operations by ensuring merchandise is efficiently received, organized, and restocked on the sales floor. This position is essential to the smooth operation of the store, helping maintain visual standards, stock accuracy, and timely product availability to support sales efforts. Benefits Package: Job Status: Full time/Non-exempt 1-2 years of experience: base hourly: $18.00–$20.00/HR 2-3 years of experience: base hourly: $20.50–$22.50/HR Health, Dental, Vision, 401(K) PTO and Sick Time Employee Discounts Professional and Career Development How You Will Contribute Back of House & Stock Operations – 70% Receive and process incoming shipments accurately and efficiently. Organize and maintain stockroom to ensure easy access and efficient space usage. Replenish merchandise on the sales floor as directed by store management and floor staff. Tag, sensor, and prepare merchandise for display or storage. Support inventory control processes, including stock counts and loss prevention efforts. Follow all operational procedures and company standards related to product handling and back-of-house organization. Sales Floor Support – 30% Act as a key point of contact for Sales Advisors, promptly retrieving requested items from the stockroom. Maintain awareness of inventory levels and communicate low stock or product issues to management. Maintaining cleanliness of the stock room, sales floor, and store Ensure that fitting rooms, shelves, and product displays are neat, clean, and fully stocked. Assist with store openings, closings, and floor moves as required. Support visual merchandising team in executing floor plans and product presentation guidelines. Job requirements Who You Are: Previous experience in a retail stock and/or runner position preferred. Strong organizational skills and ability to prioritize multiple tasks in a fast-paced environment. Team-oriented with a proactive, flexible attitude and a willingness to support wherever needed. Detail-oriented and reliable, with a strong work ethic. Able to lift 35 lbs. + and stand, run, or move for long periods of time. Fluent in English; other languages are a plus. High standards of professionalism in dress code, punctuality, and conduct. Legal authorization to work in the United States. Available to work weekends, holidays, and peak seasons as needed. Why work with Boggi Milano? Boggi Milano combines the best of Italian craftsmanship with innovative designs, offering employees the chance to represent a prestigious brand known for elegance and quality. At Boggi Milano, innovation is at the core. The brand leverages technical, high-performance materials to create products that meet the evolving demands of customers. Employees are part of a dynamic and growing company, with numerous new store openings and partnerships planned. Join an international workplace that values diversity, equity, and inclusion. Employees from different cultures and backgrounds collaborate harmoniously. Boggi Milano promotes work-life balance and fosters an environment that values employee well-being. Boggi Milano is in a phase of global expansion, creating exciting opportunities for employees to contribute to new projects and help shape the brand’s future. Boggi Milano is committed to protecting the privacy and personal information of our employees and customers. All personal data will be handled in accordance with applicable privacy laws and regulations, including the New York State Consumer Privacy Act and other relevant statutes Job Type: Full-time Pay: $18.00 - $22.42 per hour Expected hours: 32 – 40 per week Shift: Day shift Morning shift Work Location: In person
One Research Associate: We are seeking a diligent and detail-oriented candidate [currently enrolled in a Masters/Graduate degree program in data science or AI-engineering] to work on existing and or developing new foundation-AI models using CNNs [ensemble learning methods and multi-modal approaches] for performing image scene classifications, object detection and feature extraction. The candidate will work on full data life cycle projects focused on real-world issues and use multi-spectrum [Earth Observation] and multi-source datasets. The task involves computation tasks, heavy meticulous daily documentation/technical writing. The candidate must have elevated levels of proficiency in analyses, programming, neural networks, reporting, and passion for working with satellite datasets. This is an on-site part time role [15hrs. week] Two College (Research) Assistants: The job requires assisting the Director on various geospatial-AI projects for performing analytical tasks [Machine Learning, Deep Learning, and Multi-modal approaches by using Ensemble Learning methods] and submitting detailed technical reports and deliverables in a timely manner to assign cloud storage. The role also includes administrative and other tasks [administrative] that may be assigned by the Director. We will consider current undergraduates who are enrolled in related courses/majors [Data Science, and AI]. This is an on-site part time role [20hrs. week] Where: BGCCCI, Office of Academic Affairs, 330 Meister Hall, Bronx Community College, 2155, University Avenue, Bronx, New York-10453). Start Date: 6/1/2025 Other Criteria · Must have valid U.S. work visa to be eligible to apply. · Elevated level of skills in project task interpretation and skill sets · Capable of working independently or with minimal guidance and demonstrate elevated levels of engagement and proactiveness · Be result oriented · Be able to write detailed and accurate documentation that can be read by both technical and non-technical readers. · Possess an elevated level of passion for research, and possess qualities such as honesty, integrity, and diligence.