End User Computing Architect
1 day ago
Los Angeles
The End User Computing (EUC) Architect is the principal technical authority, visionary, and lead practitioner for the enterprise’s digital workspace ecosystem. This role provides high-level technical oversight and strategic direction while remaining deeply "hands-on" in the engineering and implementation of EUC systems. Rather than focusing on personnel management, the Architect is a working leader who establishes technical blueprints and then actively participates in the build, configuration, and deployment of resilient, secure, and performant workspace solutions. The Architect is responsible for the holistic lifecycle of the EUC stack improving legacy environments, steering complex platform transformations through direct technical execution, and continuously evolving the long-term roadmap. By championing vendor-agnostic design and personally developing automation-first workflows, the Architect ensures that the EUC infrastructure remains a dynamic business enabler capable of adapting to shifting market conditions and workforce requirements. Direct Responsibilities Enterprise Architecture & Hands-on Strategy • Long-Term Vision & Prototyping: Define the multi-year technology roadmap and lead hands-on Proof-of-Concept (POC) initiatives to validate emerging technologies., • Blueprint Development: Author and maintain the "North Star" reference architectures, personally configuring the core "gold-standard" templates that engineering teams leverage for global scale., • Vendor Ecosystem Evaluation: Conduct deep-dive technical evaluations of vendor platforms, performing the initial setup and "stress-testing" of new tools before enterprise-wide adoption., • Unified Endpoint Engineering: Develop and implement the global strategy for managing a heterogeneous device fleet (Windows, macOS, Mobile), including the hands-on configuration of modern management policies., • Experience Optimization: Personally build and tune telemetry sensors and observability dashboards to measure and improve the Digital Employee Experience (DEX)., • Application Delivery Execution: Design and package the initial delivery models for application layering or streaming, establishing the technical "recipe" for the broader engineering team to follow., • Transformation Execution: Act as the lead engineer for major platform shifts, participating directly in the build-out of new infrastructure tiers and the migration of complex workloads., • Migration Engineering: Develop the scripts and automated workflows required for moving workloads between environments with zero business disruption., • Legacy Stewardship: Perform deep-dive troubleshooting and stabilization of legacy stacks, serving as the Tier 4 technical escalation point for critical environment issues., • Elasticity Engineering: Develop and maintain the "Safety Valve" code and logic that triggers automated capacity scaling into public cloud resources., • Resilience Engineering: Build and test high-availability and disaster recovery (BCDR) configurations, personally conducting "Game Day" failure simulations to validate recovery times., • Zero-Trust Implementation: Partner with Security teams to personally configure modern authentication (MFA) and conditional access policies at the platform level., • Infrastructure-as-Code (IaC) Development: Write and maintain the CI/CD pipelines and IaC templates (e.g., Terraform, PowerShell, APIs) used for OS provisioning and configuration enforcement., • Living Documentation: Author Architectural Decision Records (ADRs) and technical runbooks that reflect the actual implemented state of the environment, ensuring a lack of "tribal knowledge." Key Performance Indicators (KPIs) Metric Target Outcome Architectural Integrity Percentage of engineering deployments that adhere to the Architect's established blueprints. Direct Execution Success Successful delivery of POCs and pilot environments within defined project timelines. Digital Experience Score Measurable improvement in login times, application latency, and system stability through hands-on tuning. Automation Coverage Percentage of infrastructure tasks transitioned from manual configuration to automated IaC pipelines. Standardization Level Reduction in technical debt and "one-off" configurations through enforced architectural standards. Success Profile • Lead Practitioner: A "Working Architect" with a proven track record of designing strategy and then personally executing the underlying technical builds., • Systems Thinker: A broad, hands-on understanding of how identity, networking, storage, and compute converge to deliver a modern user experience., • Advanced Automation Expert: Mastery of scripting and automation (APIs, PowerShell, Python) to solve architectural challenges through code rather than manual effort., • Experience: 8+ years (inclusive of 5+ years in enterprise-scale environments) specializing in End User Computing, VDI, and Desktop-as-a-Service (DaaS) ecosystems., • Platform Mastery: Advanced hands-on experience with enterprise virtualization platforms, cloud-pod architectures, and instant-clone technologies., • Endpoint Management: Proven expertise in Unified Endpoint Management (UEM) and Mobile Device Management (MDM) for secure remote access and device lifecycle management across Windows and macOS., • Application Delivery: Demonstrated experience with real-time application delivery, layering, and environment management tools., • Infrastructure Knowledge: Deep understanding of software-defined data centers (SDDC), hyperconverged infrastructure (HCI), and hybrid/multi-cloud workload orchestration., • Productivity & Public Cloud: Experience administering enterprise cloud productivity suites, including IAM roles, global policies, and service optimization within public cloud environments., • Identity & Access: Advanced knowledge of Identity Provider (IdP) administration, including SAML/OIDC integrations, Single Sign-On (SSO) configuration, and automated user lifecycle management., • Automation: Proficiency in modern deployment automation, image engineering best practices, and API-driven reporting.