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Job Description About Rising Ground: Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 25,000 individuals. We do this through 50 programs in 70 locations throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported people but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn. Job Summary: Responsible for making clients feel comfortable in our offices/clinics. The Administrative Assistant greets clients and answers the telephone, providing customer services to clients and referral sources. The AA also completes billing and scheduling functions including creating daily appointments and future and encounter forms for clients, tracking their appointments and documentation of insurance. Job Responsibilities: · Communication important client/staff information via email to staff and supervisor(s) in a timely manner · Answer phones in the clinic. Complete initial phone screening for perspective clients · Enter and tract demographics information on Electronic Medical Record System (EMR) · Enter and maintain psychiatrist schedules in the EMR system. · Get insurances authorization for new clients, keep tract of the needs to get authorizations for existing clients · Keep tract of client's mode of Communcation with the doctor (virtual or phone or in person) as per OMH regulations. · Track incoming and outgoing information to make sure they meet HIPAA regulations. · All mailing, faxing, emailing, Monthly calls to clients on our waitlist. Collect and document co-payments. · Set up HIPAA safe Webex calls wo the doctor. Make sure there are always PPE supplies (covid 19) available in the office for clients. Qualifications: · Must Have a High School diploma/GED have required. · 1-2 years of office experience. · Bilingual (Spanish) LOCATION IS 9114 Merrick BLVD in QUEENS · Excellent customer services communication and organizational skills required. · Competence using Microsoft Office software is required. · Experience working at a medical/ mental health clinic, strongly preferred. · Knowledge of using electronic medical records is highly desired. Supervisory Responsibility No. Work Environment: It must be clean, clear of clutter and Oder's. Calm and welcoming. All HIPAA Position Type/Expected Hours of Work: Administrative/ 1pm to 9pm 5 days a week. Travel (if required): Yes, to other clinics. Physical Requirements: Filing, unpacking office supplies, Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT It is the policy of Rising Ground that the Agency complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment. Tuesday-Friday 1pm to 9pm Saturday 9am to 5pm 9114 Merrick Blvd

Job Description In the Assistant Director (RN) role, you will serve as clinical support and backup to the Director for all independent external appeals activities. You will assist with management of day-to-day operations of all client products, including administrative denials, medical necessity review, claims reviews, and DRG review. The Assistant Director (RN) will provide training and development for review activities to internal staff. Duties include but are not limited to: • With Director supervision, responsible for overseeing and tracking compliance with various health care rules, jurisdictional laws/regulations, and contract requirements. Audits compliance and responds to any detected risks or problems and, with Director input, determines appropriate action to prevent any recurrence of issues., • Direct supervisory staff including clinical, nurses, coders, and support staff performing review activities. Participate in negotiations with providers, as necessary. Respond to clinical and procedural questions and coordinate any revisions of Departmental processes and procedures., • Assist in oversight of operations, including report production. Manage the implementation of technical changes to review programs based on client needs and regulatory changes., • Responsible for maintaining the network of nurse and physician reviewers. Monitor timing and savings, as well as oversee the quality of the product(s)., • Train staff and monitor their performance., • Provide backup and coverage for the Director with Assistant VP assistance., • Assist with new product development, marketing, and business development. Qualifications: • Excellent interpersonal skills., • Highly organized with strong time management skills., • Excellent communication skills (written and verbal) with the proven ability to successfully direct both professional and support staff and work with governmental agencies, providers and clients., • Excellent supervisory/management skills with the ability to set work schedules, identify problems and formulate solutions., • Familiarity with computer system support to assure client satisfaction., • New York Licensed Registered Nurse and a graduate of an approved registered, professional nurses’ training program, required., • A bachelor’s degree in nursing or related discipline, required. The salary range and/or hourly rate listed does not include other forms of compensation or benefits. IPRO is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or military status.

Job Description JOB DEFINITION: Provide reception and front desk services to the ICSC under the supervision of the Assistant Office Manager. EDUCATIONAL REQUIREMENTS: High School diploma or its equivalent required. EXPERIENCE REQUIRED: Training in basic office skills, such as answering telephones, responding to general inquiries, computer entry and other office tasks. DUTIES AND RESPONSIBILITIES: • Greet and announce all visitors, alert appropriate personnel as required. Answer telephones, route all calls to the appropriate staff and take messages when requested., • Distribute and collect guest badges and maintain visitor log., • Inform the assist office manager of any supplies that are needed., • Accept and route all deliveries; alert Office Manager of deliveries., • Maintain the physical appearance of the lobby. Ensuring clients have places to sit and the area is well kept., • Data entry into the EHR and other programs as requested., • Identify and implement quality improvement trainings and activities as part of professional development goals, • Complete QI Training during onboarding and participate in QI refresher training as needed., • Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results., • Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines., • Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees. We offer an attractive and competitive benefits package for full time employees which includes but not limited to: • Medical, • Dental, • Vision, • $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit, • Flexible Spending Account, • 403(b) retirement plan, • Long Term and Short Term Disability, • Legal Plan, • Dependent Care Expense Account, • Life Insurance/Supplemental Life Insurance, • Pet Insurance, • HRA, • Training programs including a Mentorship program, • Employees may be eligible for Federal/Public Student Loan Forgiveness, • Career growth and Promotional opportunities If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553. CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services. • Awarded Newsday/Dan papers Top Long Island Work Place 2019-2024, 6 years in a row., • Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.

Job Description Who We Are Strong Children Wellness operates a dynamic network of primary care practices seamlessly integrated into community-based organizations that focus on children and families. Our trailblazing healthcare approach holistically addresses medical, behavioral, and social needs under one roof. Our pioneering 'reverse integration' model offers families a tailor-made, multidisciplinary care team dedicated to comprehensive physical, developmental, behavioral, and social care and wellbeing. Discover more about our innovative healthcare solutions at As an organization, we prioritize building teams that reflect the diversity of patients we serve and creating a work environment that emphasizes personal wellness, professional development, and team building. What You'll Do The Medical Office Coordinator/Medical Assistant will have a crucial role in ensuring the smooth operation of our Queens-based clinics. You will complete administrative tasks, coordinate patient services, manage office workflows and inventory, and provide medical assisting coverage to ensure we create an excellent experience for our patients. On a typical day, your responsibilities will include: • Efficiently handling varying phone call volumes, transitioning smoothly between peak and quieter periods, • Optimizing and managing daily administrative operations of the clinic, • Coordinating patient appointments, registration, and billing processes, • Overseeing the maintenance of facilities, office equipment, and technologies, • Ensuring confidential patient information is handled discretely and in compliance with privacy laws, • Coordinating with the team to deliver optimal patient care and service, • Assisting with inventory management and ordering office and medical supplies, • Preparing and maintaining reports and documentation, • Providing translation assistance for Spanish-speaking patients as needed, • Managing internal calendars (Google) and supporting the organization of team events, • Supporting the onboarding of new employees, • Providing medical assisting coverage during absences Who You Are You have a deep passion for supporting the community and are committed to making a positive impact, especially in underserved communities. You thrive in dynamic environments, approach challenges proactively with a growth-oriented mindset, and are always eager to learn and develop. People recognize you as someone who promotes a culture of inclusivity and positivity. Knowledge • Applied experience with office management procedures and billing, • Understanding of data entry and recordkeeping practices, • Awareness of compliance and regulatory requirements in a healthcare setting, • Excellent bilingual communication and interpersonal skills, • Strong critical thinking skills, able to identify underlying problems and develop effective solutions for our patients and team members, • Proficiency in MS Office, Google, or similar, • Ability to work independently and effectively within a team, • Prior experience supporting HR processes, including new hire orientation, maintaining employee records, benefits administration, and payroll, is a nice-to-have, but not required, • Availability to work onsite Monday - Friday, from 9am to 5pm (at Flushing and Jamaica locations), • Strong customer service orientation with a focus on providing empathetic patient care, • Ability to maintain confidentiality of sensitive patient information, • Capacity to work under pressure in a fast-paced, patient-facing environment, • Competence in managing multiple tasks with attention to detail What You’ll Have • Bilingual fluency in Spanish and English, • Proven experience as an office coordinator or in a similar role, preferably in a healthcare setting, • Higher education or certification in healthcare is desirable, but not required Why Choose Us • Empowerment and Impact: We value your input and autonomy to be able to make meaningful contributions, • Inclusive Culture: Work in an environment that celebrates diversity and is dedicated to your wellbeing (it’s in our name!), • Holistic Total Rewards: This role offers a salary range of $26.44 to $31.25/hour (annualized amount $55K to $65K), and we provide a comprehensive benefits package that includes medical, dental and vision insurance as well as paid time off Sign up for our newsletter for helpful tips, resources and information to keep our kids healthy and help them thrive!