Office supervisor jobs in North Bergen, New Jersey - Page 2Crear alertas

INTERFAITH CENTER OF NEW YORK INC (ICNY) JOB DESCRIPTION: Operations Manager The Interfaith Center of New York (ICNY) works to overcome prejudice, violence, and misunderstanding by activating the power of the city’s grassroots religious and civic leaders and their communities. Our goal is to create understanding and respect among the city’s immigrant and grassroots religious leaders and their communities, as well as to encourage civic participation. Together, we address the city’s shared social concerns. For further information, go to . Job Summary Skills and Experience: The Operations Manager should have experience in office management/administration. He/she/they should have the ability to manage multiple assignments under deadlines, take direction from supervisor and senior colleagues alike, take independent action/initiative when appropriate, and be comfortable working in a small office environment. The ideal candidate should have strong organizational and editing skills, a strong working knowledge of Microsoft Office (Word, Outlook, SharePoint, and Excel), familiarity with Salsa or similar CRM database solutions, familiarity with social media platforms and other online systems/platforms (design platforms like Adobe/Canva would be a plus), familiarity with managing and troubleshooting software and computer equipment and experience interacting with technology providers, experience assisting departments such as finance and HR, as well as experience with sending large mailings and dealing with vendors. Reliability, attention to detail, ability to work effectively under deadline pressure, and a deep respect for religious/cultural diversity are all a must. This position reports to the Director of Development. The job description is below, and the candidate will be asked to review existing processes for the purpose of suggesting improvements and implementing changes for the benefit of the role and the organization. Hours: Full-time, 40 hrs/wk, Monday - Thursday in office, Friday option to be remote Salary: 54,000 – 58,000 Start Date: January 5, 2026 Benefits: Medical and Dental Operations Manager Job Description (i) Act as first point of contact for organization, e.g. offer reception duties such as answering the phone, welcoming guests, keep public areas guest-ready, and replying to public’s request for information (ii) Oversee annual audit by acting as liaison to accounting consultant, staff, and auditors (iii) Identify and implement ways to improve systems including communications -internal and external, data collection and tabulation, and general office flow (iv) Improve organizational database use and capacity (v) Use social media and eblasts to increase engagement and volume of engagers/subscribers (vi) Create and update a rapid response/text blast for our migrant advocacy work (vii) Oversee re-grants to include soliciting reports and organizing invoicing and payments (viii) Maintain vendor relationships e.g. water fountain provider, printer company, landlord (ix) Track and update office inventory, place orders as needed for day-to-day needs and events e.g. conferences or meetings (x) Facilitate staff meetings and send reminders in follow up (xi) Maintain and update website (e.g. adding and removing events, adding sliders and popups, updating the news sections and changes e.g. board and staff additions (xii) Create monthly newsletters (listing of events with images) and one-off eblasts for fundraising, ICNY events, or rapid responses and pertinent announcements using Salsa HQ (xiii) Coordinate and update staff calendar (xiv) Monitor mailboxes on site and at post office (xv) Maintain insurance policies (e.g. board, health) and stay up to date with NY State Laws (xvi) Monitor expenses and create outgoing payments/reimbursements using online banking (xvii) Post on social media channels and monitor for reposts, replies, or other actions as needed (xviii) Record and track incoming donations (in Salsa CRM), create and file acknowledgement letters in collaboration with ED or DD, pending level of gifts received. (xix) Reserve meeting rooms, organize catering, and oversee printed materials for meetings/events including four board meetings per year (xx) Onboard and off-board interns and employees as needed e.g. server access, handbook (xxi) Assist with 600+-piece mailings 2x a year for year-end Appeal and mid-year Gala (xxii) Attend events at times after hours or offsite to help with check in and on-site coordination (xxiii) Take on occasional projects(past examples include overseeing the website’s redesign with outside consultants, helping with a database update, and moving items out of a storage unit) The ideal candidate will possess a combination of skills, experience, and passion in the following areas: • Experience in office management/administration and project management, • Outstanding organizational skills for both big picture planning and small details, • Strong working knowledge of Microsoft Office is essential, • Strong working knowledge of Salsa or similar database solutions, • Familiarity with social media platforms and online systems, • Familiarity with managing and troubleshooting software and computer equipment and experience interacting with technology providers, • Familiarity with design applications like Adobe and Canva preferred, • Strong interpersonal skills and a good sense of humor -- comfortable working in a small office environment, and managing relationships with vendors, • Effective multi-tasker -- able to manage multiple priorities under deadlines, • Able to take direction from supervisor and senior colleagues, and take independent action/initiative when appropriate, • Reliability, attention to detail, consistent follow-through on commitments, and an ability to work effectively under deadline pressure, • Deep respect for religious/cultural diversity To apply send a current resume and cover letter to with “Office Manager” in the subject line of your email. Applications must include a cover letter as an attachment for consideration.

OATH's Clerk's Office seeks to hire one Bounty Unit Clerk to work under the direction of the PPU Manager and the Bounty Unit Supervisor. Assist with training staff and implementing Bounty Processing policies and procedures. Make decisions regarding Bounty Processing eligibility.

As we are a growing start-up company, there will be a lot of future opportunity for growth both in the field (General Manager, District Manager, etc) and at our corporate office. We are looking for seasoned Shift Supervisor/Assistant Manager candidates who can bring their previous experience and add

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Responsibilities Reporting to the Director of Social Services/Social Services Supervisor, the Case Manager provides and documents clinical and case management services for assigned clients. • Provides comprehensive case management services for assigned clients, including but not limited to crisis intervention, advocacy, assistance in problem-solving, assessment, conflict resolution, entitlements, training on daily living skills, and referrals., • Assesses client needs and develops service plans and client objectives to achieve self-sufficiency., • Conducts field work, including but not limited to home visits, escorting clients to appointments, and outreach., • Monitors client medication as required., • Maintains and submits all necessary documents and reports as required by Urban Pathways, regulatory, and funding agency policies, procedures, and regulations., • Attends staff meetings, training, and supervisory sessions as required., • Develops and maintains relationships with community services and resources., • A bachelor’s degree is required. A bachelor’s degree in social work or another related field is preferred., • Minimum one year of clinical, individual, or group counseling experience with persons living with a mental health condition, formerly homeless people preferred., • Strong computer skills and knowledge of Microsoft Office (e.g., Word, Outlook, Excel, etc.)., • Strong interpersonal skills and the ability to work as part of a team., • Strong written and verbal communication skills., • Familiarity with online chart record databases such as AWARDS is a plus., • Bilingual English or Spanish is a plus., • Required to work a flexible schedule, including weekends, holidays, and evenings., • A clean driving record is a plus. Urban Pathways offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description Job Title: Case Coordinator, Bronx SRP Job Summary: CASES (Center for Alternative Sentencing and Employment Services) is currently seeking a Case Coordinator for our Bronx Pretrial Services team. Rapidly after release into the Supervised Release Program (SRP), the Case Coordinator conducts Supervision Introduction/Orientation meetings with new participants to review supervision conditions required under the supervision plan. In this role, you will help participants comply with their supervision appointments and court appearances during their legal case's pendency. You will also conduct ongoing service need assessments with participants and develop collaborative service plans addressing identified needs and goals. You will ensure participants receive services that are strengths-based, gender-specific, and culturally sensitive while adhering to the core principles of risk, need and responsivity to reduce recidivism, increase engagement in community treatment services and support participants to achieve their self-identified goals for treatment, recovery, rehabilitation, and crime-free community integration. CASES’ Supervised Release Program (SRP) annually diverts 5,500 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services. This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements. This position is based in our Bronx Community Office and fieldwork in the larger NYC community as needed to assist participants. Salary: The salary for the Case Coordinator role is $59,410.00 per year. Shift Hours: The Case Coordinator position is full-time, Monday through Friday from 9:00 am to 5:00 pm. Location Address: 424 East 147 Street, 1st Floor, Bronx, New York, 10455 and fieldwork in the larger NYC community as needed to assist participants. Workplace Flexibility: Hybrid, Applicant will have one remote day per week after successfully completing the orientation period. What you will be doing: • Provide supervision and community-based services to a caseload of pretrial participants., • Rapidly (within 24-48 hours of release) conduct Supervision., • Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant’s supervision plan., • Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants’ successful completion of mandated supervision appointments and court appearances during the pendency of their legal case., • Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests., • On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment., • Link participants to treatment based on their eligibility, preferences and needs and provide escort to community services., • Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor., • Any other duties as required by the Program Director and other supervisory staff. What we are looking for: • Bachelor’s degree with a minimum of 1-2 years of experience, or alternative an associate's degree with a minimum of three years' experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system., • Extensive knowledge of community treatment, support services and resources, • Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days, • 12 Paid Holidays per year., • Retirement 403(b) Competitive matching up to 6%., • Employee Referral Program Our Values At CASES, we like to move with PURPOSE, which reflects our values: PEOPLE| Hold people’s stories with dignity UNITY| Commit to a shared mission RESPECT| Celebrate the strength of diversity PROGRESS| Always work to improve OPTIMIZE| Make the best use of resources SOLUTIONS| Work together to solve problems EMPATHY| Seek to understand others Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday through Friday from 9am to 5pm ET. 35 hours per week excluding breaks.

Job DescriptionLittle Flower Children and Family Services of New York is a nonprofit organization that has worked to improve the well-being of children, youth, families, and people with developmental disabilities across New York City and Long Island since 1929. Our staff of more than 500 provides prevention services, foster care, residential treatment care, adoption services, medical and mental health services, and programs and services for individuals with developmental disabilities. A career with Little Flower can be rewarding in so many ways. We are looking for conscientious and caring people who are ready to commit to the work of strengthening families and supporting the well-being of children and adults with developmental disabilities. If you’re looking for a career where you can truly make a difference, we hope you will consider joining our team. Summary Job Description: Performs professional-level casework duties in providing services for children, biological, and foster parents or planning resources under the care of the agency; performs related work as required in providing permanency planning to expedite the safe discharge of children from the foster care system. Performs both field and office work in handling a caseload for the agency. Depending on the area of assignment, the employee may be required to use his or her own vehicle in carrying out field assignments. Work involves gathering information and providing services to meet clients' needs, focusing on permanency planning; dealing with governmental and community agencies; counseling individuals, and transmitting information on cases through the completion of agency and governmental documents. Work is reviewed through conferences with a Casework Supervisor. Principle Responsibilities: • Investigates cases referred to the agency to determine need and proper method of care; interviews the individual, the family, community and governmental agency personnel, and any other resource person who might provide information necessary for a proper psycho-social diagnostic evaluation and the preparation of a treatment plan; works with other divisions of the agency to evaluate the progress of cases and to carry out the treatment plan., • Works with public welfare agencies; the courts, and others to assist individuals with financial, legal, medical, and personal problems., • Attends periodic staff conferences; confers with supervisors weekly and as needed; prepares dictation, reports, and correspondence on assigned cases and maintains records of the status of each case through established channels., • Expected to respond to case emergencies after hours or on weekends., • All progress notes and FASP will be recorded online in Connections by the caseworker., • Every action or event must be recorded by the caseworker no later than 72 hours after the action or event and must be forwarded to the immediate supervisor for review. Actions/events include, but are not limited to: 72 Hour Conference; 30 Day Conference; Birth Parent/Child Contact; Birth Parent/Caseworker Contact; Child Care Worker/Caseworker Contact (RTC); Collateral i.e.: DLS Attorney, Law Guardian, Therapist; ACS Caseworker/Child Contact; Sibling Visit; Caseworker/Discharge Resource Contact-Non Birth Parent; Foster Home Visit; Caseworker/Foster Parent Contact; School Contact; Theme of the Month; Service Plan Review; Court Appearance; Case Conference (Internal or with ACS), • The supervisor must review the progress notes, to determine clarity, no later than 5 days after it was received from the worker. If acceptable, the supervisor will approve the progress note and it becomes final. If the progress note is not clear, the supervisor must meet with the caseworker. The caseworker must make the necessary corrections and return the corrected progress note to the supervisor for further review. The corrections must be submitted to the Supervisor, no later than 3 days after the supervisor requested the corrections. The supervisor must review the corrected progress note no later than 3 days after it is received., • When a caseworker is going on vacation, progress notes for all events must be submitted to supervisor by 5:00 PM, 2 weekdays before vacation begins., • The Director will monitor the timeliness of progress notes and the review process., • Caseworkers, Supervisors, Directors, and Secretaries will attend all mandated trainings regarding case recording., • Supervisors will schedule weekly conferences with caseworkers to specifically discuss each case and to review caseworkers’ interventions Qualifications: • Good knowledge of the principles and practices of social casework., • Good knowledge of the laws, rules, and regulations governing the care and treatment of children., • Experience related to services to families and children, preferably medical or child welfare related, • Excellent written and verbal communication skills in order to effectively provide direction and counseling to clients and maintain all required documentation., • Ability to establish effective working relationships with clients, relatives, and other individuals and to obtain and verify information needed through interviews and investigation., • Ability to prepare clear, accurate, and comprehensive case records and to reach logical conclusions based on pertinent regulations and information. Minimum Requirements: • Graduation from an accredited college or university with a Bachelor’s degree in social work or a related field (Human Services, Psychology, or Sociology)., • A valid NYS Driver’s License if using personal vehicle or agency vehicle to drive on agency business. Travel Requirements: This position is in Brooklyn, NY with some travel to other boroughs.

Job Description Summary: Safe Horizon’s Family Focused Program provides comprehensive trauma-informed client-centered services to families who are affected by intimate partner violence and are involved in the child welfare system. Our goal is help those who have experienced physical, emotional or other forms of abuse to establish long-term safety and healing from the effects of trauma. Safe Horizon uses a client centered, trauma informed, anti-oppressive approach to supporting clients. Responsibilities: The Senior Therapeutic Case Planner provides both practical advocacy services and support to domestic violence survivors, their children and the person causing harm (separately). Duties may include the following: • Administer trauma screenings and trauma assessments to children, survivors of domestic violence and/or persons causing harm in intimate partner relationships;, • Provide evidence-based trauma-focused treatment through individual, dyadic, and group models, • Conduct ACS Domestic Violence Screening Tool and complete program intake in collaboration with SWF Trauma Counselors, • Provide services including crisis intervention, supportive counseling, and ongoing safety assessments and re-assessments;, • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Provide crisis intervention and short-term counseling for survivors of domestic violence, • Deliver high quality case planning and practical services to children and families including assistance with obtaining services including, but not limited to: safe housing, public benefits, emergency financial assistance, educational services, legal advocacy and representation, and other needed services, • Commit to developing practice skills in accordance to Safe Horizon’s client centered, trauma informed, anti-racist approach, • Engage in safety assessment and risk management dialogues with clients to safety plan, • Conducting home, office, and school visits with clients and their families., • Provides emergency assistance including transportation, food vouchers, financial assistance, emergency cell phones, and lock replacement, • Work closely with the Administration for Children’s Services’ Family Service Unit (FSU) and Family Court Legal Services (FCLS), and participate in family court hearings, • Accompany clients to appointments related to accessing services such public assistance and other entitlements, • Participate and support clients in family team conferences, • Maintain clear, concise, and timely documentation with all relevant client information including data entry into a computerized record keeping system, • Participate in the service team of clinician and case planners responsible to maintain a mixed caseload of families (including survivors and their children and persons causing harm), • Implement strategies for addressing vicarious trauma, • Complete required documentation in a timely manner utilizing the computer, such as progress notes in Connections and contacts in PROMIS., • Perform intake and case management functions, including crisis response services, as required., • Facilitate therapeutic groups, • Support the Clinical Supervisor with coverage for the team, • Support new staff with onboarding and becoming acclimated with the program, • Combined Three years of experience working with victims of domestic violence and / or child welfare, • Training and experience in case management and/or working with survivors of domestic violence or persons causing harm in a trauma-informed setting;, • Sensitivity towards and understanding of victimization, especially the experience of survivors of domestic violence and all members of their families including the person causing harm in the family;, • Basic understanding of the child welfare system and preventive, • Strong communication and organizational skills;, • Excellent interpersonal skills, be assertive and well organized;, • Ability to work under pressure in a calm and reassuring manner;, • Demonstrate the ability to work independently and also work on a team with an appreciation of different points of view, • Ability to work evenings as needed and maintain a flexible work schedule, • Basic understanding of computer and systems for managing case records, • Strong oral and written communication skills AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $29.40 - $34.61 per hour Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs, Office of Victims Services compensation, and relocation assistance., • Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs., • Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy., • Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills., • Maintains thorough and accurate case records and statistics in web-based case management system., • Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics., • Safe Horizon staff., • District Attorney’s Office., • NYPD., • Office of Victim Services., • ACS., • NYCHA and Section 8 staff. Required: • Must be sensitive towards and understanding of victimization., • Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse., • Must be willing to participate in a learning community., • Must be organized, detail oriented and solution focused., • Must demonstrate the ability to work independently and be resourceful., • Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better)., • Must be a team player., • Possess strong communication and organizational skills., • Excellent interpersonal skills. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.62 - $26.58 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job DescriptionSalary: $58,000-$62,000 THE NEIGHBORHOOD SELF HELP BY OLDER PERSONS PROJECT, INC. 975 KELLY STREET SUITE 401 BRONX, NEW YORK 10459-3477 Tel: (718) 542-0006 Email: Job Title: Intake Worker - Elder Justice Program Supervisor: Program Director Job Status: Full Time / 35hrs per week Job Location: Hybrid, (2-3 days in office) Salary Range: $58,000- $62,000 - Non-Exempt Neighborhood Self Help by Older Persons Projects (SHOPP)is a dynamic and innovative non-profit organization that supports older adults, caregivers, and individuals with disabilities. SHOPP offers 12 essential programs, including CCNP (Community Care Network Program), 4 Older Adult Centers (Casa Boricua, Leon, Soundview, and Guess), NORC (Naturally Occurring Retirement Communities), Pop Up Caf, Case Management with Friendly Visiting, Elder Justice, Caregiver Support Program, and NY Connects. SHOPPsmissionis to enhance the strength and resilience of individuals, regardless of age or ability, through innovative programs and support services. The Neighborhood SHOPP Violence Intervention and Prevention (VIP) Program focuses on alleviating the effects of domestic violence and prevent victimization to older Bronx and Manhattan community district 12 residents. We believe that older adults should be in a safe environment and be able to recognize and deal appropriately with threatening situations to minimize risk to themselves. The Elder Justice Intake Worker will report directly to the Elder Justice Program Director and/or Assistant Director. The position requires a Bachelors Degree in Social Work or a related field with a minimum of 1-2 years of experience working in a social service/non-profit setting. Knowledge of domestic violence and/or older adult community-based services is preferred. In addition, the candidate must be comfortable with public speaking, reporting to alternate sites, multi-tasking, team building, critical thinking, empathy, time management, cultural competency, and knowledge of using Microsoft office applications while working in a hybrid operation. Job Description: With a Hybrid work schedule, the Elder Justice Intake Worker is specifically responsible for the following: • Determine preliminary eligibility and complete intake along with preliminary assessments on victims seeking information, support, and services;, • Initiate Supportive Counseling at time of Intake for self-referrals;, • Provide information and referral to victims or professionals of other internal/external programs;, • Assist social workers with follow-up calls for telephone reassurance;, • Support training peers/interns;, • Provide Program Director/Assisted Director with completed intake and screening reports;, • Complete and Monitor CD tracker and Referral Link;, • Maintain complete and well-written client case records;, • Complete various worker logs, performance target outcome tracking, and statistical reports in a timely manner amongst other administrative requirements as assigned by a supervisor;, • Involvement in a supervisory relationship with the PD/AD and accept peer-to-peer supervision;, • Coordinate and collaborate with other agencies such as Adult Protective Services, NYPD, the Bronx/Manhattan District Attorney's Office, NYC Aging Elderly Justice Services to ensure that victims are provided with timely and effective intervention;, • Adhere to NYC Aging and other relevant government guidelines, regulations, procedures, and compliance expectations;, • Assist with annual outreach plan to promote Elder Justice program and other SHOPP services in the community, social media, community boards, etc.;, • Conduct Elder Abuse Community Prevention workshops and presentations when needed as a back-up to the team;, • Identify and maintain collaborative relationships in Elder Justice network;, • Coordinate and collaborate with Outreach worker to develop innovative program promotion ideas, etc.;, • Participate in events/conferences during off-hours (after 5 pm) or assist with tabling during community fairs during weekends when needed;, • Attend periodic City Council meetings during off hours as assigned;, • Report to assigned alternative office location as assigned by supervisor;, • Attend periodic training and skill development workshops;, • Participate in SHOPP staff training programs, staff meetings, and other meetings as assigned;, • Perform other tasks as assigned by the Supervisor. Background Check Notice: All offers of employment are contingent upon the successful completion of a background check. SHOPP is an equal-opportunity employer that fosters a diverse, inclusive, and respectful workplace. Incentive Benefits: Commuter Benefits, Dental Insurance, Employee Discount, Flexible Spending Account, Health Insurance, Life Insurance, Paid Time Off,403(b) Retirement Plan, Vision insurance. To apply for this position, email your resume and cover letter to: ATTN: Tynisha Rodriguez - Chief Program Officer EQUAL OPPORTUNITY EMPLOYER

Job Description Title: Case Manager - Asylum Shelter Location: TBD Pay Range: $24.72 per hour (effectively $45,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: We are looking for a compassionate and dedicated Asylum Shelter Case Manager to join our team, providing essential support to individuals seeking asylum. In this role, you will offer comprehensive, person-centered, and strengths-based services to a caseload of approximately 20-25 asylum-seeking clients. Your primary objective is to empower these individuals, helping them navigate the complexities of the asylum process while fostering a sense of belonging within the community. Collaboration with colleagues is crucial to meet the unique needs of your caseload and achieve NAICA's core purpose, values, and vision. Asylum shelters are exempt from DHS housing placement performance measures. Primary Job Responsibilities/Duties: The Asylum Seeker Case Manager's role encompasses, but is not limited to: • Conducting initial intake assessments with a focus on addressing critical needs specific to asylum seekers., • Utilizing assessment tools, such as CARES, tailored to identify support service requirements unique to the asylum-seeking population, and making immediate referrals., • Providing orientation to clients about the shelter program, the asylum process, and the potential consequences., • Developing Individualized Living Plans (ILPs) in close collaboration with other Social Service providers, ensuring tailored support services that align with the asylum journey., • Assisting clients in understanding and accessing the asylum process and related resources., • Completing psycho-social assessments within the first 30 days of intake, with sensitivity to the asylum-seeking experience., • Monitoring and tracking client progress, addressing the specific challenges faced by asylum seekers., • Empowering clients to actively participate in their own asylum planning and goal setting., • Conducting regular meetings with clients (weekly/bi-weekly or as needed) to address their unique circumstances and emotional needs., • Collaborating with legal and advocacy organizations to ensure clients receive necessary support during their asylum proceedings., • Referring clients to relevant organizations specializing in asylum-related legal assistance., • Connecting clients with culturally sensitive resources to aid in their adjustment and integration into the community., • Maintaining thorough client files, documenting conversations, warnings, and progress reports while preserving the utmost confidentiality., • Reporting critical incidents immediately to the Site Director/Director of Social Services., • Establishing strong partnerships with asylum-focused community organizations to facilitate referrals and support services., • Escorting clients to asylum-related appointments and hearings, providing emotional support throughout the process., • Facilitating suitable housing placements and connecting clients with culturally competent housing resources., • Ensuring that case notes are completed within 24 hours after client meetings., • Offering support as a substitute for other staff when needed., • Performing general clerical duties. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or a related field., • Associate degree in human services or a related field with a minimum of 2 years of direct social service experience., • High School Diploma/General Equivalent Diploma with a minimum of 4+ years of direct social service experience., • Exceptional interpersonal skills, with the ability to balance compassion and firmness while respecting the unique experiences of asylum seekers., • Proficiency in navigating asylum-specific community resources and understanding the complexities of the asylum process., • Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening., • Capacity to remain composed in crisis situations., • Demonstrated ability to collaborate effectively with diverse groups., • Proven capability to manage multiple tasks efficiently under pressure., • Outstanding organizational skills, attention to detail, and efficiency., • Possessing maturity, integrity, and sound judgment., • Bilingual (Spanish, French, Creole, or other languages) preferred., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description Title: Case Manager Location: TBD Pay Range: $24.37 - $26.37 per hour (effectively $45,000 - $48,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: We are seeking a compassionate and dedicated Case Manager to join our team. The successful candidate will provide a comprehensive range of on-site, person-centered, and strengths-based services to a caseload of approximately 20-25 clients. Your primary objective will be to empower individuals to lead fulfilling lives within the community. As a Case Manager, you will play a pivotal role in client counseling, intakes, case management, and providing essential aftercare services. Collaborating with colleagues is key to meeting the diverse needs of your caseload and achieving program success while aligning with NAICA's core purpose, values, and vision. Primary Job Responsibilities/Duties: The Case Manager's role encompasses, but is not limited to: • Conducting initial intake assessments and promptly addressing critical needs., • Utilizing assessment tools, such as CARES, to identify support service requirements and make immediate referrals., • Orienting clients to the shelter program, its requirements, and potential consequences., • Developing Independent Living Plans (ILPs) in coordination with other Social Service providers, ensuring the delivery of comprehensive support services., • Assisting non-working clients in accessing Public Assistance., • Completing psycho-social assessments within the first 30 days of intake., • Monitoring and tracking client progress., • Empowering clients to actively participate in their own planning and goal setting., • Conducting regular meetings with clients (weekly/bi-weekly or as needed).Referring clients for job development opportunities if appropriate., • Connecting clients with suitable resources to help them achieve their goals., • Meeting with clients to address challenges, successes, and strengthen their capacity for long-term self-sufficiency., • Maintaining thorough client files, documenting conversations, warnings, and progress reports, while preserving confidentiality., • Reporting critical incidents immediately to the Site Director/Director of Social Services., • Collaborating closely with other Housing Specialists and Employment staff to identify client readiness for employment and housing., • Treating all clients, visitors, and employees with kindness, respect, and dignity., • Serving as an advocate for clients when necessary., • Providing periodic case management and counseling, extending one year beyond the client's departure., • Establishing and nurturing connections with other programs and units within the organization to facilitate inter-agency referrals., • Escorting clients to housing viewings, DHS or HRA appointments as required., • Facilitating suitable housing placements for clients., • Ensuring that case notes are completed within 24 hours after client meetings., • Offering support as a substitute for other staff when needed., • Performing general clerical duties. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or a related field with at least 2 years of direct social service experience., • Associate degree in human services or a related field with a minimum of 4 years of direct social service experience., • High School Diploma/General Equivalent Diploma with a minimum of 8 years of direct social service experience., • Exceptional interpersonal skills, with the ability to balance compassion and firmness while always maintaining confidentiality., • Proficiency in navigating community resources., • Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening., • Capacity to remain composed in crisis situations., • Demonstrated ability to collaborate effectively with diverse groups., • Proven capability to manage multiple tasks efficiently under pressure., • Outstanding organizational skills, attention to detail, and efficiency., • Possessing maturity, integrity, and sound judgment., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. BronxWorks is hiring Case Managers for the Homeless Outreach Team. We have provided homeless outreach in the Bronx via contracts with the NYC Department of Homeless Services since 1995 and, more recently, via the New York State Department of Health. Our outreach teams provide mobile case management services to a caseload of over 400 chronically street homeless adults, with the ultimate goal of ending their homelessness. RESPONSIBILITIES • Independently manage a caseload., • Conduct comprehensive intake assessments., • Conduct regular field visits to engage and build rapport with chronically homeless individuals., • Work with clients to develop goals and service plans., • Provide referrals and direct assistance to support clients applying and/or attending appointments for: mental health services, medical care, substance treatment, vital documents, benefits, legal/immigration services, and permanent housing., • Document all interactions with or on behalf of clients; monitor and document client progress toward service plan goals., • Maintain familiarity with social services and resources available both on-site and in the community., • Coordinate client care with other service providers; attend regular case conferences with clients and other service providers, as required., • Attend regular supervision sessions with direct supervisor., • Drive agency vehicle to and from client locations and appointments., • Bachelor’s degree in social work or a related field of study., • Candidate must have a valid driver’s license which has been held for at least 1 year; in the last 3 years, candidate must have obtained no more than 3 license violation points., • One-year of case management or related work experience preferred., • Ability to engage and build rapport with populations with high support needs., • Strong oral and written communication skills., • Detail-oriented and resourceful with strong time management and organizational skills., • Proficiency in Microsoft Office suite and other standard business technology., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time, • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork, • Ability to bend and retrieve objects and/or documents, • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation, • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact . #INDMID

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Join a community-driven team supporting individuals and families in accessing public benefits, resources, and information. As a team member, you'll help guide clients through essential services that improve economic stability and well-being. Your work will make a meaningful impact across programs focused on health, housing, social services, and more. Be part of a team creating real change in the Bronx community. RESPONSIBILITIES • Support families in maintaining permanent housing through regular one on one meetings which may include home visits and ongoing engagement., • Assess, identify and address early signs of housing instability to prevent eviction and housing loss., • Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up., • Monitor and document client progress toward service plan goals., • Document all interactions, timely, with, or on behalf of, clients in respective database., • Maintain familiarity with program resources available on- and off-site., • Coordinate client services with other social service, mental health, medical, employment, educational, childcare and other providers., • Complete program reports on a monthly basis, or more frequently as required., • Act as program contact person for inquiries concerning clients., • Provide collaboration and support with securing benefits, especially as it relates to access to benefits services and eviction prevention efforts., • Report to, and meet with, supervisor on a monthly basis., • Assist with community events as needed and serve as a liaison with community vendors., • Bachelor’s degree preferred or High School Diploma/GED with 1 year Case Management experience working with formally homeless individuals., • Experience using Access HRA and securing HRA entitlements and benefits preferred., • Strong oral and written communication, time management and organizational skills are necessary., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .

Job DescriptionFamily Engagement Facilitator (FEF) Assigned Borough: Staten Island Supervisor: Director of Community Support & Outreach and Staten Island FACE Center JOB SUMMARY INCLUDEnyc’s Family Engagement Facilitator (FEF) focuses on educational system change and requires an understanding of disability policies and special education, as well as effective family engagement and inclusive educational environments. The FEF co-leads the Family and Community Engagement (FACE) Center project for Staten Island and works with the team's other FEFs and Resource and Referral Specialists (RRSs). The FEF collaborates with external partners to develop and deliver technical assistance, training, and coaching to various stakeholders in the special education and disability community, with a focus on enhancing family engagement capacity to improve educational outcomes for children with disabilities. Stakeholders can include families, school administrators and educators, community groups, and professionals working with children with disabilities. Children’s age groups may span early childhood and school-age ranges, but the position will primarily focus on school-age. For bilingual FEF roles, it is expected that approximately 20%-25% of family engagement outreach activities will be in a language other than American English. KEY RESPONSIBILITIES Project Management ● Serve as a dedicated borough lead for the NYS Education Department Office of Special Education (NYSED OSE) FACE Center, focusing on early childhood or school-age groups. ● Serve as a member of the NYSED OSE Educational Partnership Regional Level Team (RLT) and possibly other teams or workgroups, such as the Partnership Implementation Team (PIT), ensuring the family engagement perspective is factored into the collaboration activities while effectively partnering with teams from NYSED and NYC Public Schools. ● Provide expertise in research-based family engagement principles, leading educational organization (EO) implementation teams, including EO leaders, in strategic family engagement planning to meet their student outcomes and organizational goals. ● Participate in the development of targeted skills groups and support plans in collaboration with NYSED Regional Partnership Centers (RPCs) and Technical Assistance Partnerships (TAPs). ● Collaborate with the RPC to conduct needs assessments with identified educational organizations (EOs) to inform the development of educational programs. ● Work with TAPs to determine the professional development needs of the FACE Center. ● Partner with the borough’s other FEF to ensure alignment across the borough’s FACE Center team. ● Mentor, train, and support new FEFs and RRSs as needed. ● Support other FACE Center activities as needed. Training & Technical Assistance ● Using NYSED's systematized process, provide targeted, discipline-specific professional development and technical assistance to various stakeholders, including families, EO staff, community groups, etc. ● Develop individualized EO family engagement training and coaching plans that utilize identified frameworks aligned with support plans and targeted skills group goals and objectives. ● Provide technical assistance to individual families and professionals seeking support and guidance by clarifying issues, addressing barriers, offering information, and supporting the person(s) in determining a course of action. ● Collaborate with regional partners, including school leaders, staff, and educational administrators, to provide capacity-building focused on family and community engagement in schools and other educational organizations. ● Cultivate and maintain school and community-based partnerships. ● Participate in OSE-required meetings, training, and professional learning. Information and Resource Management ● Research, identify, and provide information and resources for youth, families, and professionals. ● Collect and analyze data from FACE Center activities to evaluate effectiveness. ● Track and report program data as required, ensuring accurate and complete information across multiple platforms. REQUIRED QUALIFICATIONS ● Master’s degree in education, social work, or related fields (required as per NYSED contract). ● At least 4+ years of experience providing professional development and/or technical assistance. ● Knowledge of the special education landscape in NYC and familiarity with NYC public schools, with experience working in one or more of the five boroughs. ● Experience with educational program design and/or adult learning. ● Experience in family engagement and awareness of family perspectives in educational systems. ● Ability to manage complex projects with multiple deliverables and stakeholders. ● Skill in navigating different perspectives, needs, and challenges when working with multiple stakeholders. ● Strong written and verbal communication skills; written and verbal fluency in English required; bilingual fluency preferred. ● Strong organizational and multitasking skills with a focus on quality and continuous improvement. ● Proficiency with Microsoft Office (including Word, Excel, PowerPoint), Google Apps for Business (including Gmail, Docs, Drive, Calendar), and Salesforce (preferred). ● Willingness and ability to travel intra-day across New York City and work occasional evenings and weekends to deliver in-person services. ● Commitment to INCLUDEnyc’s mission of building positive outcomes for young New Yorkers with disabilities. ● This position will require travel to Staten Island a minimum of three days per week. SALARY AND BENEFITS This position is a union position (OPEIU, Local 153) and, as such, compensation and benefits are subject to the terms of the collective bargaining agreement. The current base salary for this position is $70,000. INCLUDEnyc offers a comprehensive benefits package including health & wellness benefits, commuter benefits, 403(b) plan with employer matching, and generous paid time off. TO APPLY Please submit a cover letter and resume with your application. Powered by JazzHR 2VmehdaQbJ

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. Our family shelters are safe, welcoming spaces where families can stay temporarily while they work toward long-term stability. Program staff provide compassionate support, life-enhancing services, and community-based resources to help empower each family. Together, we guide families on their journey back to independence and into permanent housing. RESPONSIBILITIES Case Management, Documentation and Assessments • Complete intake within 24 hours of client arrival, • Document case notes within 48 hours of client contact., • Document unit inspection notes within 48 hours of inspection., • Create and maintain audit ready client records on every client on the case load. Including regular filing of the case record to ensure it is accurate and up to date., • Completion of ILP’s for every client on the caseload either weekly or bi-weekly., • Conduct weekly, bi-weekly inspections of client units, address concerns and document interactions., • Refer, advocate, coordinate services and counsel clients as needed., • Ability to properly assess and address client concerns., • Conduct outreach consistently, • Demonstrate ability to establish rapport, gain trust and provide follow-up. Reporting & Administration, • Complete monthly reports and additional reports as assigned., • Report to and meet with Supervisor monthly., • Perform other duties as assigned by the manager., • Participate in both internal and external training., • Complete annual certifications (Mental Health, Mandated reporter), • Bachelor’s degree in social work or another related field of study., • A minimum of one year of experience in a related position, • Bilingual language skills are preferred., • An engaging personality and detailed orientated skills are essential., • Strong oral and written communication, time management, and organizational skills are necessary., • Ability to use a computer for prolonged periods, • Ability to occasionally lift and/or move up to 10 pounds, • Ability to stand, walk, or sit for long periods of time, • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork, • Ability to bend and retrieve objects and/or documents, • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation, • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .

Job Description Job Title: Clinical Case Coordinator Job Summary: CASES is currently seeking a highly organized and detail-oriented Clinical Case Coordinator for our Pretrial Services Case Management Team. Rapidly after release into the program, the Clinical Case Coordinator conducts Supervision Introduction/Orientation meetings with new participants to review supervision conditions that will be required under the supervision plan. The Clinical Case Coordinator assists participants to comply with supervision appointments and court appearances during the pendency of their legal case. In this role, you will conduct ongoing service need assessments with participants and develop collaborative service plans addressing identified needs and goals. You will ensure participants receive services that are strengths-based, gender-specific, and culturally sensitive while adhering to the core principles of risk, need and responsivity to reduce recidivism. The goal is to increase engagement in community treatment services and support participants to achieve their self-identified goals for treatment, recovery, rehabilitation, and crime-free community integration. This position is based in our Bronx Community Office and fieldwork in the larger NYC community as needed to assist participants. The ideal candidate for this position will possess excellent organizational skills, effective communication abilities, and the capacity to prioritize tasks efficiently. CASES’ Supervised Release Program (SRP) annually diverts 7,500 people otherwise facing pretrial detention at Rikers Island to community-based supervision and support services. Program participants include youth and young adults, people with substance use disorders and mental illnesses, and individuals who are homeless. SRP participants have not been found guilty of a crime and are not mandated to engage in treatment or other services. This requires staff to tactfully deliver approaches to help participants tap into their intrinsic motivation to leverage their strengths and skills for meaningful life improvements while fulfilling all court requirements. Salary: The salary for the Clinical Case Coordinator role is $69,010 per year. Shift Hours: The Clinical Case Coordinator is working Monday through Friday from 9:00 am to 5:00 pm. Location Address: 424 East 147th Street, Bronx, N.Y. 10455 Workplace Flexibility: Hybrid: Staff may work remotely one day per week after successfully demonstrating an understanding of their job responsibilities following the first 30 days of onboarding. What you will be doing: • Provide supervision and community-based services to a caseload of pretrial participants., • Rapidly (within 24-48 hours of release) conduct Supervision Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant’s supervision plan., • Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants’ successful completion of mandated supervision appointments and court appearances during the pendency of their legal case., • Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests., • On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment., • Link participants to treatment based on their eligibility, preferences and needs and provide escort to community services., • Maintain collaborative relationships with community providers (supported housing providers, Health Homes, care management programs, addiction treatment and mental health providers, peer-run providers, education, vocational. training and employment services providers, legal services providers, medical care providers, and family providers)., • Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor. What we are looking for: • Master’s degree in social work, Mental Health Counseling or comparable professional degree., • Minimum of three years’ experience working in human services with individuals with substance use disorders, co-occurring mental health and substance use disorders and involvement in the criminal justice system., • Extensive knowledge of community treatment, support services and resources, • Knowledge of the criminal justice system, court processes and alternative to detention/incarceration services, • Experience using databases such as Salesforce, • NYS Licensure preferred CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: • Medical, • Dental, • Vision, • Vacation and Paid Time Off – starting at 25 days, • 12 Paid Holidays per year., • Retirement 403(b) Competitive matching up to 6%., • Employee Referral Program Our Values At CASES, we like to move with PURPOSE, which reflects our values: PEOPLE| Hold people’s stories with dignity UNITY| Commit to a shared mission RESPECT| Celebrate the strength of diversity PROGRESS| Always work to improve OPTIMIZE| Make the best use of resources SOLUTIONS| Work together to solve problems EMPATHY| Seek to understand others Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday - Friday, from 9am to 5pm 35 hours per week excluding breaks.

Job DescriptionSalary: 50-52K Founded in 1895, Hudson Guilds mission is to create and sustain a strong, effective community that acknowledges & responds to the potential, achievements & interdependence of its diverse members. Rooted in and primarily focused on Chelsea and the west side of Manhattan, we seek to empower all individuals and families to achieve their highest potential, while maintaining a priority focus on those in economic need.Our bedrock programs education, nutrition, counseling, work readiness, art help youth, older adults & families make progress on their goals, and keep our neighborhood strong. Learn more at HudsonGuild.org. Hudson Guild is seeking a passionate Bilingual Case Manager for our Naturally Occurring Retirement Community (NORC) program. We are seeking an individual who is organized, caring and has a respect for diversity, including culture, ethnicity and sexual orientation. POSITION OVERVIEW: Under the supervision of the Assistant Director, the Bilingual Case Manager will provide case management assistance and must possess strong working knowledge of government entitlement and social services systems. REQUIRED QUALIFICATIONS:Bachelors degree in human services, Social Work or other related field; 1 to 2 years experience in the health and human service field, including services in long-term services and supports. Knowledge of resource and benefit programs, excellent organizational, communication, outreach, and advocacy skills and the ability to work as a team. Flexibility to work some evening hours and weekends. The Bilingual Case Managermust have proficiency in Google Suites, Microsoft Office and the ability to build reports and analyze data. He/She/They must possess excellent time management, attention to detail, organizational and communication skills and maintain the integrity of the organization at all times. RESPONSIBILITIES: * Provide services ranging from concrete services (benefits and entitlements), to case assistance and case management, group programming, advocacy, resources and referrals * Conduct intakes, screenings and needs assessments as assigned * Facilitate support groups as assigned by supervisor * Assist participants with case management and assistance needs * Provide information and make referrals/provide linkages to other appropriate services * Maintain, and complete timely case records for all participants in "STARS" Peerplace database including progress notes, case contacts and all case summaries, and produce monthly reports * Comply with all funder service standards and contract requirements * Participate in case presentations, staff meetings, field visits and regular training * Submit work schedules and statistics in a timely manner as required * Keep supervisor abreast on an ongoing basis and in supervisory meetings of outstanding work priorities * Participate in community-building activities sponsored by program and agency and encourage participants to support these activities * Willingness to work a flexible schedule, including some weekend and/or evening hours as necessary * Be available to work on either Thanksgiving Day or Christmas Day, to be decided in consultation with the Director, as well as other holidays and special events as necessary * Be aware of programmatic targets and goals and work towards these in all activities provided to participants * Engage in professional development and apply learned knowledge towards using evidence-based best practices * Engage in data analysis processes conducted by the Evaluation and Quality team to determine strengths and areas for improvement and follow action steps in the Continuous Quality Improvement (CQI) process * Maintain cooperative, supportive relationships with Hartley House and Hudson Guild and programs/employees * Perform other tasks as assigned WORKING CONDITIONS: Typical office setting that will require travel between office and clients home, and possible multiple sites consistent with a community center environment. PHYSICAL REQUIREMENTS: Position requires frequent communication with participants, management, and staff. Remain in a stationary position, as well as operate a computer and other office machinery, such as phone and copy machine. Occasionally lift up to 20 lbs. As a full time employee at Hudson Guild, you will be eligible for: • 24 Vacation Days, • 1 Floating Holiday, • 12 Sick Days, • Medical, Dental and Vision Insurance, • 403b Plan Hudson Guild is an Equal Opportunity Employer.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. HomeBase- is a CAMBA program that provides case management and essential services to those at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Homelessness Prevention Initiative (HomeBase) is a CAMBA program that provides case management and essential services to at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Case Manager Reports To: Program Supervisor Location: 1117 Eastern Parkway, Brooklyn, NY 11213 What The Case Manager Does: • Prescreen clients over the telephone for eligibility and may schedule intake appointments., • Conduct initial intake or assessment of clients and clients' families and/or periodic reassessments., • Review all documentation establishing clients' eligibility for program and make file copies., • Assist clients in completing all CAMBA intake applications and forms., • Refer clients to appropriate services both within and outside CAMBA., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Evaluate actual living conditions of clients through home visits/ inspections., • Prepare marketing materials for the program., • Input client data and client progress information into automated database., • Reach out and market the program to the community in order to recruit clients., • Create and maintain client files, hard copy and electronic., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area)., • Meet daily/ weekly/ monthly goals and tasks as assigned and according to funder guidelines., • Complete and submit subsidy applications and requests for financial assistance., • Bachelor's degree (e. g., B.A., B.S.W.) and two years of relevant experience, or, • Proficiency in Microsoft Office (Excel, Word, Outlook), • Excellent writing skills, with the ability to draft assessments, service plans, progress notes, weekly reports, and general client-related correspondence., • Excellent communication skills, with the ability to effectively present information and respond to questions from supervisors, clients, funders, other organizations, and the general public., • Ability to apply basic mathematical concepts, such as fractions, decimals and percentages, to practical situations., • Strong problem-solving skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions., • Willingness to learn and adapt., • Proficiency in a language other than English (e.g., Haitian/Creole, French, Spanish, Russian, etc.) Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR JGWDawjBSi

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. CAMBA’s Evergreen Family Residence is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe and drug-free facility. It provides comprehensive case management services to 51 families in a transitional residence program for homeless families. The five story facility has rooms for various sizes, common areas and provides on-site security and socials services to stabilize their conditions in order to successfully transition into permanent housing. Position: Case Manager Reports To: Case Manager Supervisor Location: 1144 Evergreen Avenue, Bronx, NY 10468 What The Case Manager Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Establish and maintain professional relationships with clients’ and client confidentiality in order to engage them in case management services., • Review all documentation establishing clients' eligibility for program and make file copies., • Create and maintain client files., • Input client data and client progress information into CARES database., • Conduct initial intake and psycho-social assessment of clients and clients' families' needs and periodic re-assessments., • In collaboration with clients, prepare initial and periodic revisions of independent living plans including short-term and long-term client goals., • Assist clients in attaining their goals by identifying and locating community resources for clients., • Refer clients to permanent housing opportunities and appropriate services both within and outside CAMBA., • Schedule appointments for clients with referral organizations., • Escort clients to appointments (i.e.-housing, entitlements, educational, medical, social service, etc.)., • Assist clients in completing applications for benefits and entitlements, and/or process applications on clients' behalf., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Act as client liaison/client advocate with outside organizations regarding such matters as education, healthcare, housing, legal issues, etc., • Provide all required information for weekly/monthly/quarterly/annual reports., • May recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area)., • May follow-up with clients for a period of time after successful completion of their primary goals to assure client stability., • May complete Relocation Case Review (RCS) for referral for aftercare services., • May prepare marketing materials for the program., • May prescreen clients over the telephone for eligibility and may schedule intake appointments. • Bachelor's degree (e.g., B.A., B.S.W.) or, • Four years of relevant experience, or, • Associate's and two years equivalent experience. Preferred Qualifications: • Bi-lingual English & Spanish Pre/Post Employment Family Pre and/or Post Employment Requirements: • The ability to obtain and maintain the following clearances throughout the duration of employment • New York State Division of Criminal Justice Services (DCJS), • State Central Registry (SCR), • Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL)• Proof of negative results from TB test Single Pre and/or Post Employment Requirements: Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR xhnwxFt9IT

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. HomeBase- is a CAMBA program that provides case management and essential services to those at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Homelessness Prevention Initiative (HomeBase) is a CAMBA program that provides case management and essential services to at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Case Manager Reports To: Program Supervisor Location: 209 Bay Street Staten Island, NY 10301 What The Case Manager Does: • Prescreen clients over the telephone for eligibility and may schedule intake appointments., • Conduct initial intake or assessment of clients and clients' families and/or periodic reassessments., • Review all documentation establishing clients' eligibility for program and make file copies., • Assist clients in completing all CAMBA intake applications and forms., • Refer clients to appropriate services both within and outside CAMBA., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Evaluate actual living conditions of clients through home visits/ inspections., • Prepare marketing materials for the program., • Input client data and client progress information into automated database., • Reach out and market the program to the community in order to recruit clients., • Create and maintain client files, hard copy and electronic., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area)., • Meet daily/ weekly/ monthly goals and tasks as assigned and according to funder guidelines., • Complete and submit subsidy applications and requests for financial assistance., • Bachelor's degree (e. g., B.A., B.S.W.) and two years of relevant experience, or, • Proficiency in Microsoft Office (Excel, Word, Outlook), • Excellent writing skills, with the ability to draft assessments, service plans, progress notes, weekly reports, and general client-related correspondence., • Excellent communication skills, with the ability to effectively present information and respond to questions from supervisors, clients, funders, other organizations, and the general public., • Ability to apply basic mathematical concepts, such as fractions, decimals and percentages, to practical situations., • Strong problem-solving skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions., • Willingness to learn and adapt., • Proficiency in a language other than English (e.g., Haitian/Creole, French, Spanish, Russian, etc.), • Familiarity with HRA benefits, NYC housing programs, and community resources. Compensation: $48,410-$52,530 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR XN4XWuFynE

Job Description Job Title: Family Specialist Classification: Non-Exempt Status: Full-time, 9AM-5PM (hours may vary) Reports to: Senior Program Director Location: Mott Haven Section, Bronx, New York Salary: $27.47 - $32.96 Objective: The Family Specialist has the lead responsibility for integrating family goals and services with the tasks of all team members and for providing family psychoeducation individually and in groups. They are also responsible for assisting with the planning, organizing and enrollment into education services for children living with their parents in residential sites. The Family Specialist must have the ability to develop trusting relationships with knowledge of child development and also assist parents with locating supportive resources for the families and coordinating educational opportunities for their children. The Family Specialist will work as a member of an interdisciplinary team in supportive housing serving individuals impacted by chronic medical conditions including HIV and AIDS as well as serious mental illness and substance abuse disorder. Position Type: This is a full-time position with a variable schedule based on the needs of clients. This will involve flexible evening hours. Lantern staff may be asked to change work schedule and hours depending on the operational needs of the site and the agency. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • In coordination with the Senior Case Manager, ensure families have access to high quality community health, mental health and substance use services., • Build partnerships with parents and families to ensure that children receive well matched educational services as well as any needed support or intervention services., • Assist with the transition of children to Pre-K, Kindergarten, Middle School and High School and help parents with completing the school application process., • Support families through the application process for college-bound youth or those seeking vocational or trade training., • Attend school meetings such as IEP and parent teacher night when needed., • Design and implement workshops for parents including those that develop parenting skills, promote better relationships and empower families to participate as active members of the community., • Participates in community initiatives to develop and maintain relationships and identify families for participation., • Participate in meetings with social services staff to coordinate services and generate ideas to support families and their children., • Attend trainings and staff meetings, as required., • Document all client work in confidential electronic records., • Complete reports as directed by supervisor., • Perform other job-related duties, as assigned. Required Education and Experience: • Bachelor's degree from an accredited school with a minimum of 2 years' experience providing education or social services to families is required., • Experience working for the New York City Department of Education or Educational Programs preferred., • Experience advocating for families., • Must have strong interpersonal and communication skills, including excellent writing ability, demonstrated organizational skills and the ability to perform complex tasks with limited supervision., • Must have strong computer skills in Microsoft Office & Zoom., • Preferred. Knowledge of HIV/AIDS, mental health, substance use or chronically homelessness, • Preferred. Some knowledge and experience in working with early childhood mental health and adult disability services. Work Environment: This job operates in a supportive housing site and works with a population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/ or kneel. Occasionally the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities. Lantern welcomes individuals of all backgrounds and experiences regardless of race, ethnicity, national origin, color, sex, sexual orientation, gender identity or expression, age, marital status, political belief, pregnancy, religion, immigration status, veteran status, class, creed, mental or physical disability, and any other characteristic protected by federal, state, and local law.

Job Description Title: Senior Case Manager Location: TBD Pay Range: $30.21 per hour (effectively $55,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: The Senior Case Manager plays a pivotal role in overseeing the comprehensive operations of our program, collaborating closely with the Case Manager Supervisor. This entails planning, development, implementation, monitoring, evaluation, and continuous enhancement of procedures. The Senior Case Manager will provide daily supervision and guidance to the Housing Specialist, Employment Specialist, and Intake Specialist, ensuring seamless coordination under the guidance of the Case Manager Supervisor. Primary Job Responsibilities/Duties: The Senior Case Manager will be responsible for, but not limited to: • Ensure strict adherence to organizational policies and procedures, with a focus on effective conflict resolution., • Accompany clients to housing viewings, HRA appointments, and facilitate check pickups from DHS or HRA., • Collaborate with the Housing Specialist to prepare and submit housing packets and applications., • Participate actively in shaping departmental goals, objectives, policies, and procedures, offering insightful recommendations for improvements., • Assist the Case Manager Supervisor in guiding a team of case managers in crafting independent living plans, discharge plans, and post-care programs., • Provide direct supervision, monitoring, and evaluation of team members, ensuring proficient execution of daily, weekly, and periodic tasks., • Deliver crisis intervention and emergency services as the need arises., • Oversee case managers to ensure the provision or arrangement of all necessary and appropriate services, including housing, employment, and therapeutic placements, verified through thorough chart audits., • Conduct monthly chart audits and diligently follow up to ensure compliance with OTDA, DHS, and NAICA regulations., • Maintain accurate and organized supervisory case notes, referrals, and associated documentation., • Tackle facility-related challenges diplomatically and facilitate conflict resolution., • Generate timely and comprehensive progress reports on a weekly, monthly, quarterly, and annual basis., • Collaborate with external agencies and individuals concerning resident records, rights, and responsibilities., • Plan and execute community outreach initiatives and related activities., • Act as a liaison and representative for engagement with community organizations, as needed., • Review and assess initial intake and assessments for clients., • Manage a caseload of clients based on the census., • Review and approve work and dorm passes for clients., • Contribute actively to case conferencing and client review processes., • Provide ongoing case management and counseling, extending up to one year beyond client departure. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or related field with a minimum of 2 years of direct social service experience., • Associate degree in human services or related field with a minimum of 4 years of direct social service experience., • High School Diploma/General Equivalent Diploma with 8 or more years of direct social service experience., • Excellent understanding of the challenges faced by homeless and special needs populations., • Expertise in case work and case management methodologies., • Demonstrated commitment to the mission of NAICA, Inc., • Proven ability to collaborate effectively with diverse groups., • Strong organizational acumen, meticulous attention to detail, and operational efficiency., • Display of maturity, integrity, and sound judgment., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description Senior Case Manager - Brooklyn Criminal Court Summary: The Senior Case Manager provides direct assistance, either in-person or telephonically, to victims of crime and abuse, specializing in working with survivors of intimate partner and family violence (includes sexual assault and families of homicide victims). The Senior Case Manager will provide services to victims of crime and abuse. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Conducts client centered safety assessment and risk management planning;, • Provides crisis intervention and direct assistance to victims of crime and abuse; develop creative solutions reflecting clients’ unique needs in collaboration with client, • Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs; Office of Victims Services compensation, and relocation assistance;, • Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs;, • Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy;, • Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills;, • Maintains thorough and accurate case records and statistics in web-based case management system;, • Collects client data, tests new interventions and tracks outcome;, • Participates in staff meetings, individual and group supervision, community meetings and relevant trainings and seminars;, • Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics;, • Works collaboratively with other Safe Horizon programs to facilitate linkages for clients;, • Safe Horizon staff, • Criminal justice personnel, • District Attorney’s Office, • NYPD, • Office of Victim Services, • ACS, • NYCHA and Section 8 staff Knowledge and Skills: • Must be sensitive towards and understanding of victimization;, • Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse;, • Must be willing to participate in a learning community;, • Must be well organized and detail oriented;, • Must demonstrate the ability to work independently and be resourceful;, • Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better);, • Must be a team player;, • Possess strong communication and organizational skills;, • Excellent interpersonal skills – must have the ability to be assertive; and, • At least three years of prior direct service experience in a social service setting is required – Or- a minimum of two years of case management experience at Safe Horizon is preferred. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Join our team of case managers responsible for assisting residents with accessing benefits, health and wellness activities and additional services to stabilize their housing within formerly managed NYCHA housing who are under the Permanent Affordability Commitment Together (PACT) initiative. The PACT initiative is part of the Next Generation NYCHA strategic plan, preserving the affordability of residents’ homes while accessing new resources to make long-overdue repairs. Join us and work to improve the overall financial and health of residents to ensure they remain housed within vibrant communities. RESPONSIBILITIES • Assist with the outreach and engagement of community members in the Sack Wern PACT-RAD development., • Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up., • Manage a case load., • Monitor and document client progress toward service plan goals., • Document all interactions with, or on behalf of, clients., • Maintain familiarity with program resources available on- and off-site., • Coordinate client services with other social service, mental health, medical, employment, educational, childcare and other providers., • Complete program reports on a monthly basis, or more frequently as required., • Act as program contact person for inquiries concerning clients., • Provide collaboration and support with securing benefits, especially as it relates to access to benefits services and eviction prevention efforts., • Report to, and meet with, supervisor on a monthly basis., • Conduct home visits and other field work, as required., • Coordinate and facilitate monthly activities that fit the needs of the PACT-RAD community., • Perform additional administrative duties as assigned., • Bachelor’s degree with case management experience., • Experience using Access HRA and securing HRA entitlements and benefits preferred., • Mental health background preferred., • Crisis prevention and mental health first aid training is required within first 6 month., • Strong oral and written communication, time management and organizational skills are necessary., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact . #INDMID

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. BronxWorks has provided homeless outreach in the Bronx via contracts with the NYC Department of Homeless Services since 1995. Our Stebbins Stabilization bed program provides transitional housing and case management services to a caseload of 64 chronically street homeless adults, with the ultimate goal of ending their homelessness. RESPONSIBILITIES • Support the training and supervision of new and/or junior staff members., • Maintain familiarity with social services and resources available both on-site and in the community, and facilitate the sharing of these resources and information amongst staff., • Support scheduling and admin for twice-weekly contracted psychiatric services., • Oversee program functions in a supervisor’s absence, as assigned., • Independently manage a caseload Conduct comprehensive intake assessments., • Work with clients to develop goals and service plans, provide referrals and direct assistance to support clients applying and/or attending appointments for: mental health services, medical care, substance treatment, vital documents, benefits, legal/immigration services, and permanent housing., • Document all interactions with or on behalf of clients; monitor and document client progress toward service plan goals., • Coordinate client care with other service providers; attend regular case conferences with clients and other service providers, as required; support program leadership with concerns and inquiries received from other service providers., • Attend regular supervision sessions with direct supervisor., • Drive agency vehicle to and from client locations and appointments., • Bachelor’s degree in social work or a related field of study., • Four years of related work experience., • Ability to engage and build rapport with populations with high support needs., • Strong oral and written communication skills., • Detail-oriented and resourceful with strong time management and organizational skills., • Proficiency in Microsoft Office suite and other standard business technology., • Bilingual/multilingual preferred, but not required., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work., • TB Test required within the first 120 days of employment BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. HomeBase provides case management and essential services to at-risk individuals and families to prevent homelessness. Individuals and families receive services that will help overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Case Manager Reports To: Program Supervisor Location: 2244 Church Ave, Brooklyn, NY 11226 What The Case Manager Does: • Prescreen clients for eligibility and schedule intake appointments., • Review all documentation establishing clients' eligibility, conduct initial intake or assessment of clients and clients' families, and conduct periodic reassessments., • Input client data and client progress information into automated database., • Review and complete all CAMBA intake forms with the client., • Refer clients to appropriate services based on their needs., • Answer incoming calls and check voicemails daily on both desktop and work cell phones, responding to messages within 48 hours, and ensure emails are read and replied to within 48 hours., • Report to work daily with fully charged provided cell phone for multifactor authentication., • Conduct home visits and inspections for any open HomeBase case; not limited to assigned cases only. Evaluate living conditions and/or conduct inspections as per DHS/DSS/HRA standards., • Create and maintain client files, both hard copy and electronic., • Develop service plans with the clients tailored to their needs and provide ongoing follow-up to support them in achieving their goals by monitoring clients' progress (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits. Document client progress via detailed progress notes., • Evaluate and recommend closing of cases in which clients: (a) have achieved stability, (b) have not demonstrated a willingness to participate (lost-to-service), or (c) have reached the allotted time of services 120 EAF/90 ESG without recertification or has become ineligible for services (e.g. exceed income guidelines)., • Meet daily, weekly, and monthly goals and tasks as assigned and in accordance with the funder guidelines., • Complete and submit subsidy applications and requests for financial assistance., • Provide all required information for weekly, monthly, quarterly, and annual reports., • Act as client liaison/client advocate with outside organizations regarding matters such as education, healthcare, housing, legal issues, etc., • Assist clients in completing applications for benefits and entitlements, and process applications on clients' behalf (e.g., Access HRA, Housing Connect, DRIE, SCRIE)., • Escort clients to appointments (e.g., social services, healthcare, etc.) as needed., • Other duties as assigned. Minimum Education/Experience Required: • Bachelor's degree (e. g., B.A., B.S.W.) and two years of relevant experience, or • Proficiency in Microsoft Office (Excel, Word, Outlook), • Excellent writing skills, with the ability to draft assessments, service plans, progress notes, weekly reports, and general client-related correspondence., • Excellent communication skills, with the ability to effectively present information and respond to questions from supervisors, clients, funders, other organizations, and the general public., • Ability to apply basic mathematical concepts, such as fractions, decimals and percentages, to practical situations., • Strong problem-solving skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions., • Willingness to learn and adapt. Compensation: $48,410.00 - $52,530.00 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. 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Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. BronxWorks has provided homeless outreach in the Bronx via contracts with the NYC Department of Homeless Services since 1995. Our outreach team provides mobile case management services to a caseload of over 400 chronically street homeless adults, with the ultimate goal of ending their homelessness. RESPONSIBILITIES • Maintain familiarity with social services and resources available both on-site and in the community, and facilitate the sharing of these resources and information amongst staff., • Support scheduling and admin for twice-weekly contracted psychiatric services., • Independently manage a caseload Conduct comprehensive intake assessments., • Work with clients to develop goals and service plans, provide referrals and direct assistance to support clients applying and/or attending appointments for: mental health services, medical care, substance treatment, vital documents, benefits, legal/immigration services, and permanent housing., • Document all interactions with or on behalf of clients; monitor and document client progress toward service plan goals., • Coordinate client care with other service providers; attend regular case conferences with clients and other service providers, as required; support program leadership with concerns and inquiries received from other service providers., • Attend regular supervision sessions with direct supervisor., • Drive agency vehicle to and from client locations and appointments., • Bachelor’s degree in social work or a related field of study., • Four years of related work experience., • Ability to engage and build rapport with populations with high support needs., • Strong oral and written communication skills., • Detail-oriented and resourceful with strong time management and organizational skills., • Proficiency in Microsoft Office suite and other standard business technology., • Bilingual/multilingual preferred, but not required., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .

Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs, Office of Victims Services compensation, and relocation assistance., • Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs., • Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy., • Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills., • Maintains thorough and accurate case records and statistics in web-based case management system., • Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics., • Safe Horizon staff., • District Attorney’s Office., • NYPD., • Office of Victim Services., • ACS., • NYCHA and Section 8 staff. Required: • Must be sensitive towards and understanding of victimization., • Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse., • Must be willing to participate in a learning community., • Must be organized, detail oriented and solution focused., • Must demonstrate the ability to work independently and be resourceful., • Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better)., • Must be a team player., • Possess strong communication and organizational skills., • Excellent interpersonal skills. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.62 - 26.58 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Job title: Case Manager Reports to: Director of Social Services FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: March 2021 POSITION SUMMARY: The Case Manager provides direct casework services to clients/residents. The essential functions of the job include, but are not limited to the duties listed in the job description. Employee may be required to carry out additional duties as assigned by Supervisor. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: 1. Arranges meetings with newly assigned clients to assess basic needs and develop a service plan., 2. Conducts a psychosocial assessment to determine the individual needs of the client., 3. Carries an assigned caseload of residents/clients., 4. Performs all concrete casework requirements and referrals., 5. Completes all required paperwork, case management notes, referral sheets, and statistical requirements on a timely basis., 6. Resolves client incident reports and complaint reports as required., 7. Participates in all required consumer hearings and discharges., 8. Tracks client progress, make periodic report of each case, and analyze results of service plans., 9. Develops and implements a treatment plan; tracks progress and evaluates outcomes., 10. Make referrals to the appropriate resources to address the individual needs of the residents; determine eligibility/entitlement for referrals or information., 11. Participates in weekly supervision meetings for case and administrative consultation., 12. Handles emergencies as they arise; arranging for medical care or other services., 13. Attends agency or professional group seminars for on-going development., 14. Attends staff meetings as requested., 15. Employee may be required to carry out additional duties as assigned by Supervisor ADDITIONAL JOB FUNCTIONS: 1. Adheres to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., 2. Maintain confidentiality and do not disclose information learned through the course of the job with people other than those who need to know including employee information, financial information, client information, etc. COMPETENCIES: To perform the job successfully, an individual demonstrates the following competencies. 1. Customer Service Orientation: Manages difficult or emotional situations with internal and external stakeholders; Responds promptly to customer needs; Responds to request for service and assistance. Maintains and communicates a positive “can do” attitude with internal and external stakeholders., 2. Problem Solving: Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Uses reason when dealing with emotional topics., 3. Systems Thinking: Demonstrates an ability to (a) see how organizational systems (e.g., internal/external conditions, processes, people) interact and influence each other, and (b) how these systems create and contribute to specific issues (e.g., high voluntary turnover) and strengths (e.g., strong customer focus)., 4. Planning / Organization: Prioritizes and plans work activities; Uses time efficiently: Plans for additional resources; Develops realistic action plans. Leverages tools to manage workflow and reprioritizes accordingly., 5. Service and Teamwork - Understands the needs and wants of the organization, customers, co-workers and supervisors in order to provide accurate, complete and timely service and to further the mission, values and goals of the organization., 6. Oral Communication: Speaks clearly and persuasively in positive or negative situations; listens and gets clarification., 7. Written Communication: Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information., 8. Ethics: Treats people with respect: Inspires the trust of others; Works with integrity and ethically; Upholds organizational values., 9. Dependability: Follows instructions; Responds to management direction; Takes responsibility for own actions; Keeps commitments., 10. Initiative: Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. A. Minimum Required Education & Experience: • Bachelor’s Degree in Social work or related field, • Certification in First Aid, CPR B. Preferred Education & Experience: • 2 years related experience., • Previous work experience with homeless population, MICA, or Veterans community C. Computer Skills: • Proficient in computer software programs (Word, Excel, Power Point, CARES, etc.) D. Language skills: • Excellent verbal and written communication skills. Reads and comprehends simple instructions, short correspondence, and memos; Writes simple correspondence; Presents information in one-on-one and small groups situations outside stakeholders, clients and other employees., • Bilingual is preferred GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: A. GENERAL WORKING HOURS: • Generally, this position is Monday through Friday. Rotating Weekends coverage may be required. B. WORKING FROM HOME: • Most essential functions of this job cannot be completed working from home. C. TRAVEL: • May be required to travel about 5% of the time to purchase items or to attend a training or go to the post office as needed. D. PHYSICAL REQUIREMENTS: 1. The physical activity for the Case Manager is: a. Climbing & Ambulating Stairs: Ascending or descending stairs and ramps using feet and legs and/or hands and arms. Must be able to walk up and down stairs (about 10 flights) in order to patrol stairways, respond to security incidents, and assist in the evacuation of clients during an emergency. Body agility is emphasized. The amount of climbing required exceeds that required for ordinary locomotion. b. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles. c. Kneeling: Bending legs at knee to come to a rest on knee or knees. d. Crouching: Bending the body downward and forward by bending leg and spine. e. Reaching. Extending hand(s) and arm(s) in any direction. f. Walking. Moving about on foot to accomplish tasks, and has an ability to navigate from one location to another. g. Standing: Remaining upright on the feet, particularly for sustained periods of time. h. Lifting. Must raise objects from a lower to a higher position or move objects horizontally from position to-to-position. i. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Ability to use computer tablet to write reports, notes and document compliance with patrol stops. j. Grasping: Applying pressure to an object with the fingers and palm. k. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly. l. Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound. m. Feeling. Must be able to perceive attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. Assesses potential safety threats, such as by exposure to chemicals and heat from malfunctioning equipment. 2. Physical requirements for the Case Manager: • Sedentary work: Exerting up to 10 pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, with walking and standing required only occasionally. 3. The visual acuity requirements for the Case Manager (including color, depth perception and field vision). • Required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, viewing a computer terminal; extensive reading; visual inspection to determine the accuracy, neatness, and thoroughness of the work. 4. The Case Manager will be subject to the following conditions in this position: • The worker is subject to inside environmental conditions, protected from weather conditions but not necessarily from temperature changes. The physical demands described here are representative of those that must be met by an employee to successfully perform the Essential Functions. Reasonable accommodations may be made upon an employee’s request. This Job Description is not intended, and should not be construed, to be an exhaustive list of all Job Functions, Competencies, Skills and Work Environment/Conditions associated with this job. It is meant to be an accurate reflection of principal job elements useful for recruiting and selecting employees, assigning work and evaluating performance. Additional responsibilities may be assigned, and management retains the right to change this Job Description at any time. Acceptance of this Job Description does not constitute an employment agreement or contract. The Company is an at-will employer and reserves the right to terminate employment for any reason or no reason, with or without notice to the employee. JOB DESCRIPTION ACKNOWLEDGEMENT AND ACCEPTANCE Employee Signature Date Supervisor’s Signature Date

Job Description AFTERCARE BEHAVIORAL HEALTH SPECIALIST INTENSIVE CASE MANAGEMENT- Extended Aftercare QUEENS SUPERVISED RELEASE POSTED: 12/5/2025 Join our team of professionals seeking to improve the experience of justice involved individuals in the NYC Courts! ABOUT CJA The New York City Criminal Justice Agency (CJA) is a not-for-profit service and research organization that operates in partnership with the New York City Mayor's Office of Criminal Justice. CJA is the City's main pretrial services agency, combining operations, pilot projects, and research under one roof. CJA utilizes procedural justice practices to provide pretrial services to over 100,000 people arrested annually in New York City. Information collected about these arrestees and subsequent case processing is maintained in the agency's internal and externally shared database systems, which are used to conduct descriptive and evaluation research on arrestee characteristics, case processing and court outcomes, and on issues and potential reforms to criminal justice policy in New York City. CJA's programs operate in the criminal courts and detention facilities 24 hours a day, seven days a week within the 5 boroughs of NYC, employing over 300 employees, citywide. POSITION SUMMARY Reporting to the Clinical Supervisor, the Behavioral Health Specialist will provide hybrid office and community-based support for clients who met the eligibility criteria of high-risk and high needs and require a support team to meet with them where they are at regardless of their location in NYC. The Behavioral Health Specialist is an integral part of the Clinical Services Department with Queens Supervised Release, which strives to support clients in improving behavioral health, promotes recovery and rehabilitation, and provides the highest quality care and support in a responsive and effective manner to high-risk and high needs clients who can be served in the community by creating new opportunities for success. The ICM Extended aftercare pilot provided ongoing, voluntary case management, referrals and support services once the active Supervised Release Program matter is closed. PRIMARY RESPONSIBILITIES • Conduct community-based biopsychosocial assessments, addressing substance use, mental health, housing, medical, and legal needs throughout the five boroughs of New York City., • Provide individualized, evidence-based interventions (e.g., CBT, crisis intervention, emotion regulation) to support stabilization and recovery., • Develop and implement integrated treatment/action plans covering behavioral health, housing, employment, education, and recovery goals., • Maintain persistent engagement and observation to monitor client progress and adjust care plans as needed., • Utilize diverse outreach and motivation methods to reestablish and maintain client engagement., • Advocate for clients and coordinate with families, support networks, and external providers to promote treatment adherence and positive outcomes., • Connect clients to medical care, entitlements, vocational services, housing resources, and life skills training., • Facilitate individual and group sessions using CBT and other evidence-based models., • Deliver services in a strengths-based, trauma-informed, and culturally sensitive manner., • Document assessments and maintain accurate progress notes in compliance with best practices., • Use motivational interviewing and goal-based interventions to support behavioral change, recovery, and independent living., • Reinforce client self-efficacy by recognizing progress and encouraging continued positive change., • Guide clients through treatment plans and behavior change processes with consistent support and monitoring., • Facilitate access to medical care, entitlements, and integrated physical and mental health services., • Link clients to employment support, vocational training, life skills programs, and housing resources., • Coordinate with hospitals, shelters, and community partners to ensure continuity of care., • Assist with scheduling, documentation (e.g., 2010e forms), and accompany clients to appointments as needed., • Identify and address service gaps by leveraging partnerships across behavioral health, substance use, and housing systems., • Provide warm handoffs and joint visits to promote smooth transitions to longer-term services., • Ability to work intensively with clients using goal-based interventions to create behavioral changes., • Support the client's self-efficacy by reinforcing their power to make the changes that they want., • Guide client through the treatment plan and behavior change process; recognize/acknowledge the positive changes that are made and continue encouraging behavioral changes along the way., • Communicate respectfully and effectively with multidisciplinary teams and diverse client populations., • Participate in team meetings and case conferences to align goals and ensure coordinated, client-centered care., • Coordinate informed referrals and resource navigation in partnership with community organizations and multidisciplinary teams to ensure clients and their support networks access appropriate services and sustained care., • Collaborate with staff across diverse identities, experiences, and disciplines, fostering respect and inclusion to promote better client outcomes. REQUIRED QUALIFICATIONS • Bachelor's Degree required and minimum of two years' experience working with clients who have needs in the areas of mental health, substance use, trauma, violence risk, homelessness, frequent psychiatric hospitalizations, and criminal justice involvement., • Alternate Requirement: Candidates without a Bachelor's Degree must have 5 years' experience working with clients who have needs in the areas of mental health, substance use, trauma, violence risk, homelessness, frequent psychiatric hospitalizations, and criminal justice involvement plus a CASAC., • Experience in a multidisciplinary setting and field-based clinical work that includes knowledge or established relationships with Queens based community organizations and social services., • Strong commitment to social justice and CJA's mission and core values., • Certifications as CASAC, CASAC-T, or other SU or MH certifications preferred (i.e., certified professional counselor, certified alcohol, and drug counselor (ADC) or behavioral health certificate., • Individuals with lived experience in recovery from a mental health condition, substance use disorder, or both, or experience with homelessness or the NYC shelter system, or the criminal legal system, are encouraged to apply., • Ability to support the development and implementation of standard operating procedures; suggesting improvements or modifications as needed. Organization and Critical Thinking Skills • Highly organized with the ability to prioritize and balance multiple tasks and work effectively in a deadline-driven environment., • Must be able to work independently and carry out directives with minimal supervision., • Approaches daily work with a solution-driven attitude and a willingness to take a hands-on approach to resolving challenges., • Uses critical thinking, common sense, and creativity to find solutions and alternative options., • Demonstrated ability to handle client engagement, feedback, questions and complaints with tact and professionalism., • Interacts with a confident and approachable demeanor, seeking to break down barriers to connecting with clients., • Clear and concise written communications designed to inform or instruct clients, partners and colleagues. Hours: M-W-F 9-5 and Tues/Thurs12-8 This is a visible role with direct client-facing responsibilities engaging with clients, staff, and other stakeholders. The successful candidate will possess the required qualifications and skills, and the ability to work in person 5 days a week. • To provide optimal coverage for client engagement, regularly scheduled workweeks will include weekends and night shifts., • Flex hours will be occasionally required to perform client visits either in their homes, or at community-based locations. LOCATION: QUEENS, NY SALARY: $74,489.64 • Internal applicants must be 1 year in their current role and in good standing (no disciplinary action within the last 90 days) in order to apply. CJA VALUES Each employee at CJA is guided by these values in our work: • Commitment: We are committed to being active partners in criminal justice reform through initiatives and creative problem-solving that evaluates different methods and strategies for alternatives to detention., • Fairness: We are guided by fairness and the presumption of innocence for those who are detained and work with integrity and without bias to protect the privacy and interest of court-involved people and their families. Only those candidates being considered will be contacted. CJA is seeking applicants who pursue professional development pathways by participating in educational opportunities, reading professional publications, maintaining professional networks, and engaging with professional associations. The New York City Criminal Justice Agency is an Equal Opportunity Employer CJA is committed to creating a diverse work environment and is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Job Description Position Summary: The Home+ Case Manager plays a vital role in providing trauma-informed, survivor-centered case management for individuals impacted by IPV and GBV. This position supports survivors in navigating complex systems including housing, financial resources, legal services, and safety planning to empower them to remain safely housed or transition to stable housing. We are seeking a passionate advocate who is deeply committed to social justice, anti-oppressive practices, and healing-centered engagement. The ideal candidate will approach their work through a racial, economic, and gender justice lens, recognizing the structural barriers that impact survivors' ability to access safety and stability. The position will report to our Rising Ground hub in Harlem, Manhattan. This position may require candidate to occasionally work from Manhattan Family Justice Center. What You’ll Do · Provide compassionate, survivor-centered case management to a caseload of 25-30 clients at any given time and serve at least 100 clients annually. · Conduct comprehensive intake assessments, identifying each client’s safety, housing, and financial needs. · Develop individualized service plans rooted in client autonomy, self-determination, and harm reduction. · Support survivors in navigating housing-related challenges, including public assistance applications, relocation planning, and financial aid. · Provide crisis intervention, emotional support, and safety planning, ensuring services are trauma-informed and culturally responsive. · Advocate for survivors in interactions with landlords, public assistance programs, healthcare systems, and legal services. · Facilitate access to flexible funding for housing stabilization, emergency needs, and economic empowerment. · Assist survivors in accessing the Office of Victims’ Services (OVS) compensation program and other financial assistance resources. · Connect clients to community-based organizations for legal advocacy, financial literacy, employment support, and mental health services. · Develop and maintain strong referral pathways to ensure clients have access to a broad range of housing, legal, and economic support services. · Engage in community outreach to increase awareness of Home+ services, especially among underserved survivors, including BIPOC, LGBTQ+, immigrant, and justice-involved individuals. · Advocate for systemic change by addressing structural barriers that disproportionately impact survivors from marginalized communities. · Work collaboratively with city agencies, grassroots organizations, and social justice groups to improve access to survivor-centered resources. · Maintain accurate and confidential client records in compliance with HIPAA, VAWA, and other relevant privacy laws. · Document client interactions, financial assistance allocations, and service outcomes in the program’s case management system. · Regularly assess program impact and participate in continuous quality improvement efforts to enhance service delivery. · Work closely with the Home+ Coordinator and Program Supervisor to ensure that survivors receive holistic and culturally relevant support. · Participate in weekly supervision, case conferences, and training sessions focused on trauma-informed care, restorative justice, and anti-oppressive practice. Qualifications · Bachelor’s degree in social work, psychology, human services, or related field preferred (Master’s degree a plus). · At least two (2) years of experience providing case management, advocacy, or direct services to survivors of trauma, violence, or systemic oppression. · Deep understanding of the intersections of domestic violence, gender-based violence, housing instability, economic justice, and systemic oppression. · Experience working with diverse populations, including BIPOC, LGBTQ+, immigrant, and justice-involved communities. · Strong knowledge of NYC housing systems, public benefits, emergency financial assistance programs, and legal advocacy resources. · Commitment to anti-oppressive, harm reduction, and restorative justice approaches. · Ability to work independently and collaboratively within a team and across disciplines. · Excellent organizational, communication, and crisis intervention skills. · Bilingual (Spanish, Mandarin, Haitian Creole, or another language) preferred. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility No Work Environment: · Hybrid (in-office and remote) with flexibility to meet clients in community settings or conduct virtual support sessions. · Ability to travel within the assigned borough to engage with survivors and community partners. Position Type/Expected Hours of Work: · Full-time position (35 hours per week), Monday–Friday, 9 AM–5 PM. · Flexibility to work evenings and weekends as needed to accommodate survivors’ schedules. Additional Requirements: · Authorized to work in the U.S. · Ability to work in-person in Harlem, Manhattan, NYC for at least 3 days or more per week. · Ability to travel to other Rising Ground sites (if required) Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description Title: Case Manager Report to: Program Supervisor Status: Full Time Compensation: $27.47 an hour Non-Exempt Work Schedule: Monday - Friday 9 AM - 5 PM Office Location: Brooklyn, NY 11208 Organization Overview: HousingPlus is a value driven nonprofit organization focused on assisting women in building community and transforming their lives. HousingPlus is actively seeking to provide support, training and opportunities that foster growth and well-being for its staff as well as the women we serve. The mission of HousingPlus is to provide permanent, affordable housing and comprehensive services to women, including women with children, and gender expansive people to support them in overcoming poverty, homelessness, addiction, trauma and the effects of incarceration, in order to build lives of stability, and to define and realize goals for themselves and their families. Since its beginning in 2002, HousingPlus has worked to address the lack of housing and services for women who have historically been underserved and marginalized, especially women impacted by the criminal justice system, and for the past 10 years, also female Veterans. Over the next three years, HousingPlus' programs will continue to grow, along with its commitment to serving vulnerable populations. Please consider joining a team committed to building brighter futures for all! Please visit our website for more information regarding our organization: . Please do not call or email HousingPlus regarding the status of your application Position Summary: The case manager will work in our congregate or scattered site supportive housing program(s) in Brooklyn for women and women with children who have experienced chronic homelessness, mental illness substance use disorder or a disabling medical condition. The Case Manager will carry a caseload of individuals, families, or a combination of both and will deliver services to support the goals of housing stability, family stabilization, independent living, and financial security. Duties/Responsibilities: • Conduct initial intakes and assessments and annual assessments as required., • Develop initial Individual Service Plan (ISP) including relapse prevention plans with all caseload tenants. Conduct quarterly ISP reviews and annual ISP updates with caseload tenants as required., • Provide case management, counseling sessions and support services as required., • Refer tenants to other agencies, community service providers and resources as needed. Collaborate with providers to ensure compliance., • Escort tenants to appointments as needed., • Assist families and/or individuals with achieving goals of self-sufficiency and independent living., • Work with individual and/or the entire family to improve family functioning., • Maintain/update case notes and other data in AWARDS database as required. Document all interactions with tenants in AWARDS within 72 hours., • Ensure progress notes provide accurate and detailed notes on needs, challenges and barriers, and progress and successes for all family members., • Maintain tenant case files that are organized and easy to navigate., • Ensure case files include AWARDS and supporting documentation for all family members as required., • Maintain housing goal of zero rental arrears for each family and/or individuals. • Provide emergency and crisis interventions., • Conduct monthly home visits as required for entire caseload., • Attend program meetings, agency-wide meetings, and staff training., • Perform program objectives in accordance with HousingPlus and government funder policies and procedures., • Ability to work onsite 5 days per week, • English/Spanish speaking preferred, not required., • Experience working with veterans preferred, not required., • Ability to work as a team member., • Familiarity with Human Resource Administration (HRA) policy and procedures., • Excellent organizational, interpersonal communication, and writing skills., • Proficient computer skills including Microsoft applications (Outlook, Work, Excel, PowerPoint) and Google Suite. Must possess the ability to format and work within spreadsheets and Word Documents. Experience using case management databases preferred., • Must be able to walk a minimum distance of 4 city blocks and climb a minimum of three flights of stairs., • Bachelor's in Human Services or related field, • Prolonged periods of sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times. Benefits: • Medical, Dental, Vision, Flexible Spending Account, Commuter Benefits, • 403B Matching, • Supplemental Insurance at your discretion, • Access to discounted entertainment benefits

Job DescriptionDescription: Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Provide on-going training and personal assistance to Community Habilitation participants with disabilities with the intent of promoting independence and community inclusion. Work with minimal supervision, provide training, role modeling, structured routines and specialized assistance as outlined in each participant’s habilitation plan. As much as possible, routines will be individualized, based on the participant’s choice of activities and aimed at empowerment and inclusion in the community. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Community Habilitation Specialist will include but are not limited to the following: • Adhere to ethical principles including the agency’s mission statement and the standards of conduct., • Provide support to participant in choosing and participating in a variety of meaningful recreational, vocational, and daily living skills activities based on participant desires, parameters of the program, and their individualized community habilitation plan., • Assess the interests, abilities, strengths and limitations of the people we support., • Follow dietary guidelines as directed in habilitation plan., • Provide personal care consistent with participants skill level and as outlined in the habilitation plan (including bathing, grooming, toileting, dressing, laundry, etc.)., • Demonstrate sensitivity and responsiveness to the people we support., • Work with supervisors and co-workers to meet program needs., • Develop an appropriate rapport and work effectively with the circle of support of the people we support., • Keep written and verbal information shared with team members regarding a participant confidential in accordance with HIPPA regulations., • Work with other service providers within the community in a professional manner., • Participate in regular staff meetings and required trainings., • Carry out responsibilities as assigned by the program manager (i.e., doctor’s appointments, religious observances, banking, budgeting, session notes, goal plans, etc.)., • Utilize pro-active approach to avert crisis situations., • Utilize on-call supervisor to receive instruction and report emergency situations., • Provide opportunity and advocacy in the areas of continuing education, technology access, communication systems and emotional well-being., • Research community resources and provide linkage to increase inclusion within the community of the people we support., • Foster independence and autonomy., • Other duties as assigned. Requirements: QUALIFICATIONS To perform this job successfully, an incumbent must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to read, write and speak English., • Computer literacy at a level that will accommodate training in and utilization of Electronic Medical Record software., • Ability to implement a prompting hierarchy and write observant and detailed notes for each session performed by employee., • Flexible schedule to meet participants needs., • Willing to travel to the homes of the people we support or meet them in the community., • Successful completion of required in-service training., • Must participate and meet established requirements in a date base check through the Division of Criminal Justice Services as defined by the State of New York, Office of People with Developmental Disabilities, and Chapter 575 of the Laws of 2004., • Must participate in successful database checks through the State Central Registry of Child Abuse and Maltreatment, HHS Office of Inspector General, Excluded Parties List System, New York Office of Medicaid Inspector General and Specially Designated Nationals. EDUCATION and/or EXPERIENCE • High school diploma required., • Some college and experience working with people with disabilities preferred. COMPENSATION: $20.25/hour (after probation) + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels.

Job Description Title of Position: Entitlement Specialist FLSA Status: Non-exempt Department: Transitional Salary: $26.23 per hour Reports to: Program Director Positions reporting to this position: N/A Purpose of the position: The Entitlement Specialist is responsible for providing direct service to clients at Win West. The Entitlement Specialist will act as a liaison between the client and governmental agencies. The Entitlement Specialist will provide guidance and assistance through the application submission process and ensure there is necessary follow up to obtain entitlement support. The Entitlement Specialist is require to facilitate regular group meetings. Responsibilities: • Must screen all clients to assess their eligibility for both private and/or governmental benefits., • Assist the client in completing all applications necessary to apply, appeal and maintain governmental and/or private benefits., • Escort clients to HRA, Social Security and all governmental agencies as necessary, • Maintain and encourage confidentiality with respect to HIPPA Laws., • Prepare clients for rehousing options through financial education., • Maintain all client records including using WIN’s proprietary system and CARES, • Facilitate weekly group meetings, • Prepare all mandated reporting as required by supervisor, contract agency and funding agency, • Other special projects and responsibilities, as needs. Essential Functions: • Must be able to ascend/descend stairs in the assigned building., • Must be able to escort clients to appointments including apartment viewings and on public transportation, as needed., • Must manage time well and maintain all data and records for large case loads Qualifications: • B.A. in Human Services or related field, • Experience with entitlement systems and processes, • Excellent organizational, verbal and written communication skills, • Experience working with the mental health population, • Solid computer skills required, including Microsoft Office suite and Outlook • Leadership: Embodies Win’s Core Values and understands client needs are staff’s priority. Acts with a high degree of professionalism and has a good work ethic., • Facilitating Change: Willingly learns new approaches, methods, or technologies to improve client outcomes. Develops and meets challenging but achievable goals with clients’ wellbeing in mind., • Managing Performance: Interacts respectfully with clients and co-workers. Avoids conflict effectively. • Applying and Developing Expertise: Works diligently in the best interest of the clients. Maintains appropriate boundaries when working with clients. • Communicating and Collaborating: Works collaboratively; relies on and supports team in achieving results. Communicates urgent priorities effectively. Values the full spectrum of diversity and inclusion for peers and clients. WIN’S DIVERSITY, EQUITY & INCLUSION HIRING COMMITMENT Our most effective service to our community comes from a diverse mix of minds, backgrounds and experience. As a result, we are committed to cultivating an inclusive work environment. Win actively seeks a diverse applicant pool and encourages candidates of all backgrounds to apply. We provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA’s School-Based Early Support Program is a collaborative initiative with ACS designed to empower families and promote children's well-being within the school environment. This program offers a range of services and supports directly accessible to families through partnerships with local schools. Position: Case Planner Reports To: Supervisor II Location: 955 Flatbush Ave 4th Floor What The Case Planner Does: Family Support and Advocacy: • Conducts outreach activities to engage families, including those who self-refer, and discuss program offerings and expectations. This outreach prioritizes referrals from partner schools, encompassing educators, support staff, and school-based service providers (health and mental health clinics, after-school programs, community school lead organizations, etc.), and extends to the broader community-based organizations (CBOs) and internal CAMBA programs to ensure a holistic approach to family support., • Collaborates with referral sources, including schools (educators, support staff, and school-based service providers) and CBOs, to gain a comprehensive understanding of each family's unique strengths, needs, and priorities, ensuring a good program fit. In this collaboration, informed consent for information sharing is secured from families to facilitate service delivery., • Builds trusting relationships with clients while maintaining confidentiality., • Develops client goals, service plans, and tracks progress., • Acts as a client advocate with schools, healthcare providers, and others., • Empowers clients to overcome challenges and achieve self-sufficiency., • Connects clients with essential resources and entitlements., • Monitors client progress and updates plans as needed., • May facilitate support groups and events. As a mandated reporter in New York State, prioritizes the safety and well-being of children. This includes: * • Assessing children's safety through observations, interactions, and collaboration with families and school staff., • Promoting children's well-being by fostering a supportive environment, identifying and addressing risk factors, and connecting families to appropriate resources., • Implementing safety interventions and/or services as needed, in collaboration with families and professionals, to keep children safely at home in their communities., • Fulfills all mandated reporter requirements, including:, • Collaboration with ACS staff to report suspected child abuse or neglect and provide relevant information., • Regular communication with other school-based staff (e.g., teachers, counselors, nurses) to share concerns and coordinate child safety efforts., • Manages a caseload of 12 clients effectively., • Maintains accurate documentation (FASP reports, databases)., • Prepares reports and participates in program evaluation., • Recommends case closure based on guidelines. Conducts frequent and regular casework contact with families, adhering to ACS standards. This includes: * • At least monthly contact with all children living in the home., • For families without a CPS history: at least one home visit every three months, supplemented by contacts at schools or community locations convenient for families., • Builds relationships with families from diverse backgrounds., • Identifies at-risk families with school teams., • Educates school staff about the program and target population., • Provides School-Based Early Support services to families for an expected duration averaging 6-12 months. These services are designed to address challenges and promote a healthy family environment that supports children's success in school., • May co-plan and execute school-based offerings in collaboration with the School Outreach Liaison to develop programs, identify needs, and integrate with school plans., • Collaborates effectively with program staff, supervisors, and external partners., • Participates in weekly supervision with Program Supervisor to discuss casework, professional development, and program updates., • Maintains a professional demeanor at all times, demonstrating courtesy, respect, and empathy in interactions with clients, colleagues, and stakeholders., • Presents a professional appearance that aligns with the program's image and fosters trust., • Minimum of two years of experience working with families and children in a community setting., • Strong interpersonal and communication skills, with the ability to convey respect, compassion, and empathy to clients., • Exceptional writing skills for clear, concise, and professional documentation, reports, and communication with various stakeholders., • Excellent organizational skills and ability to prioritize tasks., • Proficiency in Microsoft Office Suite., • Working knowledge of relevant databases and case management systems (a plus)., • Commitment to cultural competency and anti-oppressive practice., • Strong understanding of student support services, including IEPs, 504 plans, and SEL programs. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR 8GciTPBj9A

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. HomeBase- is a CAMBA program that provides case management and essential services to those at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Homelessness Prevention Initiative (HomeBase) is a CAMBA program that provides case management and essential services to at-risk individuals and families in Brooklyn and Staten Island to prevent homelessness. Individuals and families receive services that help them overcome problems with public benefits, housing, education, health care and other issues that could impede their ability to maintain stable households. Position: Case Manager Reports To: Program Supervisor Location: 1958 Fulton Street Brooklyn, NY 11233 What The Case Manager Does: • Prescreen clients over the telephone for eligibility and may schedule intake appointments., • Conduct initial intake or assessment of clients and clients' families and/or periodic reassessments., • Review all documentation establishing clients' eligibility for program and make file copies., • Assist clients in completing all CAMBA intake applications and forms., • Refer clients to appropriate services both within and outside CAMBA., • Follow-up with clients and with referral organizations regarding client contact and progress with referral organization., • Evaluate actual living conditions of clients through home visits/ inspections., • Prepare marketing materials for the program., • Input client data and client progress information into automated database., • Reach out and market the program to the community in order to recruit clients., • Create and maintain client files, hard copy and electronic., • Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward self-sufficiency., • Recommend and implement strategies to persuade clients to participate more fully in this process., • Monitor clients' progress toward their goals (dates achieved) via regularly scheduled telephone contact and/or face-to-face home and office visits, and document via progress notes., • Recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or, (b) have not demonstrated a willingness to participate in the process (lost-to-service); or, (c) have become ineligible for services (e.g. moved out of area)., • Meet daily/ weekly/ monthly goals and tasks as assigned and according to funder guidelines., • Complete and submit subsidy applications and requests for financial assistance., • Bachelor's degree (e. g., B.A., B.S.W.) and two years of relevant experience, or, • Proficiency in Microsoft Office (Excel, Word, Outlook), • Excellent writing skills, with the ability to draft assessments, service plans, progress notes, weekly reports, and general client-related correspondence., • Excellent communication skills, with the ability to effectively present information and respond to questions from supervisors, clients, funders, other organizations, and the general public., • Ability to apply basic mathematical concepts, such as fractions, decimals and percentages, to practical situations., • Strong problem-solving skills, with the ability to define problems, collect data, establish facts, and draw valid conclusions., • Willingness to learn and adapt., • Proficiency in a language other than English (e.g., Haitian/Creole, French, Spanish, Russian, etc.), • Familiarity with HRA benefits, NYC housing programs, and community resources. Compensation: $48,410-$52,530 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR xKasaUg0bo

Job Description We are looking for a dynamic and compassionate Case Planner to join our team. In this role you will work towards timely permanency planning for children and youth in foster care. Reports to: Foster Care Supervisor Location: 7 West Burnside Avenue, Bronx, New York 10453 Hours: 35 Hours / Week; Non-Exempt - Position requires in office hours and field visits. Hybrid schedules are based on program needs and leadership discretion. Salary Range: 50k-55K based on relevant experience and education. Major Duties: • Assess and monitor for safety and risk., • Establish immediate contact with families of the children who are placed into our care, and with their foster families., • Conduct required casework contacts with the child, parent, foster parent and collateral contacts (schools, service providers, medical personnel, mental health practitioners, and substance abuse counselors). Make assessment-based referrals as necessary to meet the needs of the child and/or parent., • Visit family and child, as often as mandated and/or necessary to gather social history, to assess family strengths and concerns, and to assess existing problems in relation to the reason for placement., • Coordinate and supervise all visits between the family and child along with separate sibling visits., • Share responsibilities with agency team for the permanency planning of each child., • Locate resources and make referrals to any resource that would provide aid to the family and child., • Evaluate child’s adjustment in foster home and monitor educational and behavioral performance at home and in school., • Monitor foster parents in terms of their ability to meet the needs of the child in their home, and make recommendations regarding future use of the home, in conjunction with the Home finding Department., • Adherence to the KEEP (Keeping Foster and Kinship Parents Supported and Trained), PTC (Parenting Through Change) and YDSC (Youth Development Skills Coaching) manuals., • Make efficient and creative use of training manuals., • Capacity to work within the fidelity guidelines of the KEEP/PTC interventions while delivering the material in the manner that appeals to the needs of individual parents and youth., • Support and counsel foster parents in their efforts to care for the child and include them in the development of the goals and tasks., • Keep case records up to date within agency standards and complete all necessary ACS/Agency documentation including FASPs, Progress notes, Permanency Hearing reports and all other reports necessary to fulfill the function of the work., • Make all court appearances and testimony including permanency hearings., • Participate in Family Team Conferences, including but not limited to the placement preservation, reunification/discharge, goal changes and permanency planning conferences. Attend all necessary meetings, functions, workshop, etc. as required by the agency., • Keep case records up to date within agency standards and complete all necessary ACS/Agency documentation including FASPs, Progress notes, Permanency Hearing reports and all other reports necessary to fulfill the function of the work., • Progress notes are to be completed and submitted preferably within one day of the event but no later than the end of the given week of the event., • FASP and Permanency Hearing Report will be submitted on the internal date for review provided by the agency's compliance department., • Collaborate closely with team members., • Conduct Group facilitation of Keep and PTC groups with parents and foster parents., • Ability to enhance communication among parent group members to promote skill development and social networking., • Review KEEP/PTC feedback and practice strategies with families., • Collaborate closely with Youth Skill Trainers, monitor their interactions with youth., • Documents according to developer’s standards, each interaction and visit., • Effectively use and practice the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care, when applicable, in the department/program to create a non-violent and trauma-sensitive culture., • Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma-sensitive culture., • Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment, • Utilize Solution Based Casework in casework practice., • Implement Solution Based Casework model of casework practice within the department/program., • Implement and integrate the principles and procedures of Solution Based Casework: assessment, family and individual level outcomes, action plans and documentation and celebration., • Actively participate in case consultation, continued SBC training and the SBC certification process., • Bachelor’s Degree in related field required;, • MSW or at least one year related experience preferred., • Must be able to establish working relationships with clients in need of counseling and supportive services., • Must be able to effectively engage parents., • Ability to apply theory of change., • Willingness to facilitate groups with parents and foster parents., • Ability to work cooperatively with their agency supervisor(s), KEEP, PTC, and YDSC consultants, ACS and other team members., • Excellent written and verbal skills necessary., • Bilingual English/Spanish preferred., • Some evenings may be required Good Shepherd Services is committed to providing an inclusive and welcoming environment for all members of our staff, participants, volunteers, subcontractors, and vendors. We do not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of our activities or operations. These activities include, but are not limited to, hiring and termination of staff, selection of volunteers and vendors, and provision of services. We are committed to providing a workplace that is accessible and accommodating to employees with disabilities. As part of our commitment to providing a barrier-free recruitment and selection process, we will provide reasonable accommodations upon request for candidates with disabilities. If you require any accommodations to participate in the hiring process, please inform us of your needs in advance. We value diversity and inclusivity in our workplace and encourage applicants of all abilities to apply.

Job Description Job Title: Case Manager Supervisor Reports to: Director of Social Services Department: Social Services Benefits: Sick & Safe Leave, Vacation, PTO, medical, dental, vision, 401K FLSA Status: Non-Exempt Location: East Elmhurst, NY Program: Ditmars Manor JOB OVERVIEW Since 2016 Midway Living, Inc. ("Midway") has been a catalyst for transformative change in the lives of homeless families, empowering them to discover their inherent strengths and to chart a path out of homelessness, allowing them to redefine their narratives and lead lives of purpose. Under general supervision, the case manager supervisor plays a pivotal role in ensuring the smooth day-to-day operation and coordination of program-related staff and services. This position is responsible for overseeing and supporting the case management team to achieve program goals, targets, and performance outcomes effectively and efficiently. The role may require availability during early evening hours and occasional weekends. EXPECTATIONS OF ALL EMPLOYEES The employee is expected to exemplify Midway Living’s policies and procedures with steadfast dedication, serving as a model of compliance within and beyond the organization. They embody the values and standards of Midway Living, setting an example for colleagues. With a meticulous approach to managing their workload, tasks are consistently completed promptly and efficiently. The employee demonstrates exemplary attendance and reliability, consistently arriving on time and rarely missing work, ensuring assignments are carried out with timeliness, accuracy, and thoroughness. Effective communication, both verbal and written, defines their interactions with superiors, colleagues, and external parties. They prioritize building and nurturing relationships, fostering productive collaborations with superiors and colleagues while maintaining professionalism and constructive engagement. ESSENTIAL JOB FUNCTIONS • Directly supervise case management staff, providing ongoing guidance, coaching, and performance management., • Maintain effective communication with clients, staff, and peers to ensure smooth program operations., • Uphold professional relationships with clients and maintain strict confidentiality., • Plan, organize, and optimize program activities to meet contractual goals and performance targets., • Develop and implement program content in collaboration with staff and management., • Troubleshoot client and staff program issues, making decisions aligned with program policies and procedures., • Oversee and improve staff performance through feedback, training, and regular supervision sessions., • Address resistance to change among clients, staff, and supervisors/funders effectively., • Administer constructive feedback, in accordance with organizational policies., • Monitor clients' progress toward goals, documenting achievements and milestones., • Review and ensure accuracy, completeness, and clarity of all client progress documentation., • Review, correct, and sign service plans and recertifications on a regular basis., • Conduct regular chart audits of client files to ensure compliance and quality of services., • Add supervisory notes to CARES and Midway Living portals., • Lead and participate in administrative and staff meetings as required., • Provide necessary information for weekly, monthly, quarterly, semester, and annual reports to management., • Regularly update progress on the Midway Living portal., • Perform other related tasks as requested. EDUCATION & EXPERIENCE • Master’s degree in social work and a minimum of three years’ experience, • Knowledge of Homeless Population, • Compatible Philosophy with Midway Living QUALIFICATIONS & PREFERRED SKILLS • Strong interpersonal skills, • Excellent Oral and Written Communication Skills, • Effective organizer and communicator, • Proficient in Microsoft Office Suite, • Ability to adapt to new software applications, • Capable of working independently or collaboratively

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. The Jerome Avenue Men’s Shelter (JAMS) provides beds to 200 men with mental illness who are experiencing homelessness. The site offers an array of social services, such as housing case management (including assistance with benefits and gathering vital documents), programming to address mental health and substance abuse issues, meals, and activities. The site has an on-site clinic that can provide primary care and psychiatric services. Residents can remain at the shelter until placed into permanent housing, ideally within nine months of receiving services. RESPONSIBILITIES • Provide direct services to clients, including completing psychosocial assessments, service plan development, referrals, advocacy, assist with entitlements and benefits, Housing, and follow-up., • Manage a case load of 25 clients · Submit HRA 2010Es and/or HHA applications for clients on caseload., • Monitor and document client progress toward service plan goals., • Document all interactions with, or on behalf of, clients., • Maintain familiarity with program resources available on- and off-site., • Coordinate client services with other social service, mental health, medical, employment, educational, and other providers., • Conduct regular case conferences with clients and service providers as required., • Complete program reports on a monthly basis, or more frequently as required., • Act as program contact person for inquiries concerning clients., • Report to, and meet with, supervisor on a monthly basis., • Conduct home visits and other field work, as required., • Perform additional administrative duties as assigned., • Perform additional administrative duties as assigned. QUALIFICATIONS • Bachelor’s Degree required., • A valid driver’s license from state of residence with less than 3 violation points in the last 3 years is preferred., • Bilingual in English – Spanish is preferred., • Evening hours are required., • Someone with CASAC is also preferred., • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention Join a community-driven team supporting individuals and families in accessing public benefits, resources, and information. As a team member, you'll help guide clients through essential services that improve economic stability and well-being. Your work will make a meaningful impact across programs focused on health, housing, social services, and more. Be part of a team creating real change in the Bronx community. RESPONSIBILITIES * Assist with the outreach and engagement of community members in the Sack Wern PACT-RAD development * Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up * Manage a case load * Monitor and document client progress toward service plan goals * Document all interactions with, or on behalf of, clients * Maintain familiarity with program resources available on- and off-site * Coordinate client services with other social service, mental health, medical, employment, educational, childcare and other providers * Complete program reports on a monthly basis, or more frequently as required * Act as program contact person for inquiries concerning clients * Provide collaboration and support with securing benefits, especially as it relates to access to benefits services and eviction prevention efforts * Report to, and meet with, supervisor on a monthly basis * Conduct home visits and other field work, as required * Coordinate and facilitate monthly activities that fit the needs of the PACT-RAD community * Perform additional administrative duties as assigned * Assist with community events as needed and serve as a liaison with community vendors QUALIFICATIONS • Bachelor’s degree with case management experience, • Experience using Access HRA and securing HRA entitlements and benefits preferred, • Mental health background preferred, • Crisis prevention and mental health first aid training is required within first 6 month, • Strong oral and written communication, time management and organizational skills are necessary., • Proficiency in Microsoft Office suite and other standard business technology is required. PHYSICAL REQUIREMENTS • Ability to use a computer for prolonged periods, • Ability to occasionally lift and/or move up to 10 pounds, • Ability to stand, walk, or sit for long periods of time, • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork, • Ability to bend and retrieve objects and/or documents, • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation #INDMID

Job Description MISSION STATEMENT Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent. POSITION OVERVIEW Under the supervision of the Promesa Community Residence Assistant Director and Shift Supervisor, the Community Residence Aide (CRA) has the responsibility of providing residents with the highest quality care within a therapeutic environment. The CRA is responsible for a wide range of daily living and supportive tasks. This individual must demonstrate the knowledge and skills needed to provide appropriate care based on the assigned unit. This CRA will adhere to all policies, procedures and regulations set forth by New York State Office of Mental Health and Acacia Network to ensure resident safety and program compliance. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities as defined by the ADA to perform the essential functions of the job. KEY ESSENTIAL FUNCTONS • Conduct intake assessment planning, service coordination, service provision, and discharge planning., • Provide assertiveness and self-advocacy training designed to promote residents’ ability to make life changes and increase self-awareness., • Assist residents with developing daily living skills., • Ensure seamless coordination between the program and primary health and clinical care teams., • Assist in record keeping, monitoring, storage and supervision associated with the self-administration of medication., • Manage incidents as needed while remaining calm and in compliance with the organization’s Incident Reporting Policy., • Assist with all mental health projects to meet the goals and objectives established by, and in accordance with, company policies, contracts and applicable laws and regulations., • Assist with skill development activities to help clients gain and utilize the skills necessary to undertake employment or pursue educational opportunity., • Assist in the development of social skills intended to diminish tendencies towards isolation and withdrawal., • Maintain and develop work-related knowledge and skills through continuous learning activities, attendance at in-services and workshops, industry seminars and conferences, speaker series, etc.…, • Provide services to address the following areas: dressing, personal hygiene, grooming, selection and/or preparation of food, cleaning and washing clothes, maintenance of environment, budgeting and money management., • Ensure restorative services occur in a timely manner., • Ensure compliant documentation in charts and all other programmatic areas., • Associate Degree or higher required., • Significant desire to work with people struggling with a mental illness and to help them improve their lives., • Three (3) years of experience in Human Services or Behavioral Health preferred., • Positive attitude with excellent customer service skills., • Ability to work well within a team and to contribute positively., • Excellent documentation skills, ability to meet deadlines, and follow protocol. Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally. As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Job Description The Unaccompanied Children Program provides long term and transitional residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government. Working in collaboration with the federal Office of Refugee Resettlement, ORR, our program provides a safe and nurturing environment for youth in a Basic Shelter program located at our licensed residential facilities as well as a Transitional Foster Care program in foster homes in the Bronx, Brooklyn, Queens and Westchester. In all programs, we provide therapeutic, medical and educational services, as well as other supports that youth need to achieve success through an array of strength-based and targeted interventions as we link them with family members and/or other sponsors in the United States. We want all children we support to move forward with their lives and thrive. About the Role The Case Manager Supervisor oversees the case managers to ensure the timely and safe reunification of the unaccompanied children in the program. What You’ll Do · Directly supervises case managers in the UC program · Ensures that case managers are in compliance with all mandates as required by ORR. · Works closely with Lead Unification Specialist (TPG) to ensure timely and safe reunification process for all minors in care abiding by ORR Field Guidance 24. · Provides weekly supervision to the case managers. · Review all cases before they are submitted to ORR for release · Facilitates team meetings and trainings · Completes ORR reports and tracking grids on a weekly basis Completes All Case Management Requirements for Children on Caseload: · Case management responsibilities include all necessary tasks as required by the Federal Office of Refugee Resettlement. · Develops and maintains contact with youth and their service providers for medical, social, educational, and other related service needs. · Performs discharge and release functions to ensure that each youth has a safe and appropriate discharge plan. · Ensures that children are represented at their court hearings and that information is provided to Catholic Charities of NY for their legal representation of the children. · Documents client contacts and other case required paperwork in an accurate and timely manner in MyEvolv and in accordance with regulations. · Ensure all ORR, OCFS, and Education mandates and requirements are consistently met. · Complete internal audits to ensure that the case files meet the requirements of standards set by OCFS and ORR. · Assist in facilitating training and shadowing for new case managers. · Works collaboratively with different teams and departments within the POH division and across the organization. · Participates and attends all required program related meetings and conferences. · Works effectively with other professionals in the field. · Maintains knowledge of issues affecting UC youth. · Supports and participates in the group interaction process. · Cover some evening and weekend hours as needed. · Performs other duties as assigned. Your Qualifications · Master’s degree in the behavioral sciences, human services or social services fields preferred or bachelor’s degree and at least 3 years progressive employment experience that demonstrates supervisory and case management experience. · Knowledge of child welfare and immigration related legislation · Excellent verbal, written communication and organizational skills are essential · Proficient in Microsoft Office suite · Bilingual (English/Spanish) a must Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility Yes Work Environment: Office Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday 9am- 5pm or 10am-6pm (4 days in office, 1 day remote) including assigned weekend coverage during the month (remote). After hours availability for case management needs support/follow up as necessary. The office is located in Bronx, NY. Additional Requirements: · Authorized to work in the U.S. · Ability to travel to other Rising Ground sites if required for meetings or trainings. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment. Monday through Friday 9am- 5pm or 10am-6pm (4 days in office, 1 day remote) including assigned weekend coverage during the month (remote). After hours availability for case management needs support/follow up as necessary. The office is located in Bronx, NY.

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Responsibilities Reporting to the Director of Social Services/Social Services Supervisor, the Senior Case Manager provides and documents clinical and case management services for clients. He/She coordinates medical and mental health assessments, medication management, and housing applications. • Provides information and guidance to case managers, client services and community resources., • Assigns caseload to case managers., • Provides support and guidance to case managers in the execution of all housing related tasks including, but not limited to preparation, coordination, and processing of 2010E applications, General Population applications, housing searches, review of housing applications prior to submission to DHS, and housing interviews., • Provides comprehensive case management services for assigned clients including but not limited to entitlements, housing, employment/education, vocational training, health, mental health treatment, and substance abuse services, and social and community integration., • Provides counseling and support to clients on an on-going basis including, but not limited to crisis intervention, training and support on daily living skills, assistance in problem solving, conflict resolution, and advocacy., • Conducts client intakes, assesses client needs, develops service plans and/or service referrals to achieve self-sufficiency., • Conducts field work including, but not limited to home visits, outreach, and escorting clients to appointments., • Monitors client medications and coordinates all required medical and mental health appointments for clients., • Generates program reports and oversees accuracy of client information in client database system(s)., • Liaises with funding agency, community organizations, and housing providers regarding all housing related services., • Facilitates client groups and staff training as required., • Supervises all incident reporting and other client activities to ensure proper documentation and data entry., • Maintains and submits all necessary documents and reports as required by Urban Pathways, regulatory and funding agency policies, procedures, and regulations., • Attends staff meetings, trainings, and supervisory sessions, as required., • Develops and maintains relationships with community services and resources., • Bachelor’s degree in Social Work or related field required., • Minimum two years of clinical, individual or group counseling experience preferred., • Experience with homeless, person living with mental health condition and substance abuse population preferred., • Knowledge of NYC housing subsidy programs, • Strong computer skills and knowledge of Microsoft Office (e.g. Word, Outlook, Excel, etc.), • Strong written and verbal communication skills., • Strong team building and coaching skills., • Strong problem-solving skills and resourcefulness., • Strong interpersonal skills and ability to work independently and in a team. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Purpose of the Position The Social Service Supervisor is responsible for ensuring Case Managers and Housing Coordinators working in shelters to provide quality services to single adults and families in accordance with all the Department of Homeless Services (DHS), the NYS Office of Temporary Disability Assistance (OTDA). Responsibilities • Supervise Case Managers and provide coaching, training, and staff development as needed., • Provide comprehensive case management including individual and group counseling services and other appropriate support services to clients in the absence of the Case Managers., • Manage the shelter’s multidisciplinary team and provide crisis intervention, oversee day-to-day case management services and ensure weekly case conferences., • Ensure all Case Managers conduct an initial needs assessment with new clients within 48 hours of arrival at the shelter and begin to develop an Individualized Living Plan (ILP)., • Ensure Case Managers are provided with orientation and training related to their responsibilities in maintaining the Uniform Client Chart., • Work with community service providers to ensure clients receive essential services including mandated substance abuse treatment and mental health services., • Attend regularly scheduled CARES training sessions to obtain DHS updates., • Develop and conduct client activities/workshops. Qualifications • MSW or a related degree required with 2-3 years of experience in family and/or single adult residential counseling services., • At least one year of supervisory experience is required., • Must be able to work with at-risk populations including domestic violence survivors, clients with medical and mental health issues, and the chronically homelessness. We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged. #HCN

DONOR SERVICES ASSOCIATE – TEMP Schedule: Monday through Friday, 8:30 am – 3:30 pm. Schedule may vary in that you might have to stay until 5pm or if they are closed for a holiday. Immediate Start - Mid-February 2026 Pay: $27/hr (temp) Location: – Manhattan, NY Job Summary: A Donor Services Associate is needed to assist the Donor Services Supervisor in gift processing, ensuring that gifts are categorized, tracked, and reported correctly. The associate should also provide timely and professional customer service to Donors and assist in all donor inquiries. Essential Job Functions: • Complete Daily Tasks Related to Gift Processing, • Import constituent data into the database, • Import gifts and update donors' biographical data, • Reconcile any gift discrepancies with the gift processing vendor, • Produce and post daily closing reports, • Support the Donor Services (DS) Supervisor in quality assurance and revenue reports, • Maintain a Trusting Relationship with Donors, • Answer donor calls promptly, providing a personalized response to their inquiries, • Proactively notify donors of returned checks, declined credit cards, etc, • When absent, arrange for calls to be answered promptly, • Assist with Gifts Receipting & the Monthly Giving Program, • Create and submit receipts and weekly Welcome Packets to gift processing vendor, • Draft communications and make phone calls to recurring donors to remind and alert them of lapses and changes, • Assist the Database Team with special projects as instructed by the Donor Services Supervisor and Database Manager., • Creating donor and gift reports for the Development team members under supervision, • Mass updates of donor records in the database, • Assist with the Honor/Memorial Program, • Exercise discretion in donor and personnel matters, and issues of confidentiality, • Coordinate and collaborate on projects with leaders of the Development Team, • Actively lead and participate in team meetings and team initiatives, • Provide a professional presence as a spokesperson and ambassador representing all aspects of our organization to staff, visitors, volunteers, donors, and external groups, • Seek opportunities for professional growth and maintain professional relationships with peers in other organizations., • Understands the organization's Statement of Faith and adheres to the Code of Conduct, • Bachelor's degree preferred or applicable experience, • Have at least two years of relevant work experience, • Experience with a customer relationship management system (Salesforce preferred), • High proficiency in Microsoft Office with a strong emphasis on Excel, • Demonstrate ability to multi-task, learn quickly, and exercise good judgment, • A high level of integrity that builds trust with internal and external stakeholders, • Have strong interpersonal and customer service skills, • Take direction, creatively problem-solve, and meet deadlines with excellence, • Work independently and collaboratively in a team environment, • Be an analytical process thinker with acute attention to detail, • Have excellent written and verbal communication skills, • Thrive in a fast-paced environment, • Be self-motivated, dependable, and punctual We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Seeking a bilingual English/Spanish Speaking Intensive Care Coordinator Position Summary: The Intensive Care Coordinator (ICC) provides assessment, care planning, and service coordination activities for eligible clients, with significant behavioral health, mental health, and/or medical needs. The ICC works closely with other health and social service providers to ensure comprehensive and appropriate care needs are met to stabilize participants, promoting access to health and wellness while reducing healthcare costs. Responsibilities: • Monitor progress of each client on an ongoing basis through delivery of face to face, escort, written, electronic and telephonic outreach/monitoring/collaboration and planning activities, in accordance with Health Home, DOH, OMH, and departmental guidelines., • Complete client-centered comprehensive functional assessments to identify the medical, behavioral health, and social needs/goals of each client., • Develop, adhere to, and document daily schedule of appointments; inform supervisor of scheduling conflicts or changes and maintain accurate record of daily activities.; participate in individual and group supervision as scheduled by the appointed supervisor., • Develop, review, and update written/electronic person centered care plans that are driven by functional assessment outcomes. Shared and develop/update care plan in partnership with the client and their Health Home network partners and collateral supports. Ensure that all Care Plans uphold the policy and procedure set forth by the department and Health Home., • Maintain an accurate caseload panel through prompt identification and response to cases appropriate for level of care changes including but not limited to discharge or transfer activities., • Maintain collaborative relationships with all service providers utilized in the care planning interventions, sharing/extracting regular status updates and participating in case conferences as needed (and as outlined in the policy and procedure of the department and lead Health Home providers) to monitor level of care and health status for all assigned members., • Promptly review and address any crisis situations that arise for any client with supervisory staff, service network and any involved legal entities., • Provide services to clients as needed to meet Care Plan objectives, including facilitating referrals to medical, behavioral health and social assistance entities; assisting with management of entitlements (Medicaid, SNAP benefits, SSI, etc.); assisting with securing stable housing; and arranging transportation and other services to support wellness and health care compliance., • Utilize Electronic Health/Medical Record system(s) of assigned Health Home and NADAP database tools to maintain documentation and all relevant treatment records, entering contact notes within the timeframe outlined in the Program Manual guidelines., • Performs other duties as assigned. Qualifications: • Bilingual Spanish speaker required., • Bachelor’s Degree in Social Work, Human Services or related field required, • Degree in social work, public health, or mental health counseling preferred with two years experience or a master's degree with one year experience. Hiring Criteria may change depending on standards of governing entity of target population (i.e. DOH, OMH, etc.), • Requires advanced knowledge of specialized or technical field or a thorough knowledge of the practices and techniques of a professional field. May require knowledge of policies and procedures, and the ability to determine a course of action based on these guidelines., • Caseloads may flex based on need and acuity of targeted population. Flexibility in caseload management required. COMPANY OVERVIEW This job is presented to you by TemPositions Office, a division of the TemPositions Group of Companies. Enjoy exceptional compensation, benefits, and a wealth of opportunities in all office related positions. To learn more about employment opportunities, visit our website at . We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

The Arraignment Victim Liaison (AVL) will be a member of the Office Crime Victims Advocate Bureau (CVAB) and the Special Victims Division and will report directly to the Arraignment Victim Liaison Supervisor (AVLS), under the overall authority of the Chief of CVAB. In furtherance of this mission, th

Quality Control Case Review Supervisor. Within AO, the Office of Quality Assurance & Fiscal Integrity conducts complex internal audits and quality control reviews to identify areas of programmatic deficiencies. OQA & FI is recruiting for (1) one Principal Administrative Associate to function as a Qu