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Job Description Administrative & Customer Support Specialist – Full Time Pay: $21.00 – $25.00/hour (based on experience) Location: In-person only - 1770 Erie Blvd W, Syracuse, NY 13204 Schedule: Monday - Friday 9:00 AM – 5:30 PM Overview: Mr. Rooter Plumbing is looking for a proactive, detail-driven Administrative & Customer Support Specialist to be the central hub of our daily operations. This position blends customer interaction, administrative coordination, and operational support—helping ensure our plumbing services run seamlessly from the first call to job completion. If you thrive in a fast-paced, team-focused environment, enjoy problem-solving, and want a role where your ideas for efficiency and service improvements are valued, we’d love to have you on our team. Key Responsibilities: Customer Experience & Service Coordination • Manage incoming calls, emails, chats, and leads with professionalism and warmth., • Schedule and dispatch plumbing jobs, ensuring prompt service and a smooth workflow for both customers and technicians., • Maintain proactive communication with customers from start to finish, addressing concerns and ensuring a positive experience., • Monitor and respond to customer reviews and online inquiries, resolving issues in a timely and neutral manner. Operational & Process Management • Oversee daily office and scheduling operations, ensuring efficiency and accuracy in every step., • Track performance metrics such as call volume, response times, and customer satisfaction, identifying opportunities for improvement., • Recommend and help implement process changes to streamline operations and improve service quality., • Assist management with reporting and data analysis for ongoing performance evaluation. Administrative & Office Support • Maintain accurate customer records, service details, and billing documentation., • Process invoices and payments promptly and accurately., • Handle general administrative tasks such as data entry, document organization, meeting scheduling, and service order processing. Team Collaboration & Communication • Work closely with technicians, managers, and support staff to keep jobs on track and resolve issues quickly., • Share operational updates with the team and contribute to a positive, solution-focused workplace., • Support team development by recognizing contributions and helping foster a collaborative culture. Qualifications: • High school diploma or equivalent required; Associate’s or Bachelor’s degree in Business Administration or related field preferred., • 2+ years of administrative, scheduling, or operations support experience; Plumbing, trades, or construction industry a plus., • Excellent customer service skills, with strong verbal and written communication abilities, and a professional demeanor., • Proficiency with Apple products, including Mac desktops and iPads, • Adept at handling phone calls, scheduling, and utilizing customer management systems and modern office software with ease., • Quickbooks Online experience preferred., • Excellent organizational, interpersonal, and time management skills., • Ability to multi-task and prioritize workload in a fast-moving environment., • Ability to learn quickly and to work both independently and collaboratively., • Must be flexible, adaptable, and able to maintain a sense of humor under pressure., • Attentive to detail, quality-focused, flexible and deadline-oriented., • Previous HR and payroll experience highly preferred., • Must be able to lift up to 35 lbs., • Valid driver’s license and reliable transportation required. Why You’ll Love Working Here: You’ll be an essential part of a small, tight-knit office team at a family-owned plumbing company. Your role directly supports our success—every job you book, process you improve, and customer you help contributes to keeping our business thriving and growing! You won’t just be answering phones—you’ll be involved in nearly every aspect of our day-to-day operations, making a real impact for our team and our customers. How We Take Care of Our Team Members: • Paid Training – Comprehensive onboarding to help you grow in your role, • Top Technology – Easy-to-use software and tools for better customer interaction, • Health Insurance – BCBS low-deductible plan, 50/50 split for first year, fully covered thereafter, • Dental, Vision, and Life Insurance – Available after 60 days (voluntary), • 401K Plan – Eligibility after 90 days, • Paid Time Off – Vacation, sick time, and 6 paid holidays per year, • Positive Culture – Team-oriented environment where collaboration and humor are encouraged Ready to Join the Mr. Rooter Plumbing Team? If you meet the qualifications and are excited about joining a team that values professionalism, customer service, and continuous improvement, we’d love to hear from you! Please submit your resume highlighting your relevant experience and make sure you take and pass the typing test (you get 5 attempts). We’re excited to learn more about you!

Job Description Save lives, from the workplace to anyplace. The National Safety Council is America’s leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. We are currently looking for a Customer Service Representative to join us in our mission to save lives and prevent injuries. Position Highlights: Responsible for providing quality customer service to various parties including students, instructors, and other stakeholders. Interact directly with individuals who are enrolled in NSC courses by registering their information and processing credit card payments over the phone. Also responsible for entering student and class records into the system to ensure accurate reporting. Scope / Accountabilities • State Programs, Traffic Court Programs, • Effectively conduct inbound customer service calls from multiple program queues meeting defined performance metrics, quality and customer satisfaction standards, and satisfying all program regulatory requirements., • Use call flows, reference materials, and program training to identify issues, apply problem-solving skills, and appropriately handle customer inquiries., • Apply empathy, listening, and service techniques to defuse situations and avoid call escalation., • Provide specific and unique program/schedule information accurately to customers., • Efficiently communicate through chat and email to research and resolve enrollment/completion issues., • Accurately input student data and process live credit card payments while maintaining PII and PCI compliance., • Clearly and concisely document customer interactions with account notes in business systems., • Respond to customer messages; place outbound calls to customers to answer general questions, complete registration, or process other routine transactions., • Consistently promote self-service options and customer engagement to meet team goals., • Proactively and swiftly communicate repetitive or widespread customer concerns to management for resolution., • Promptly process returned mail-in business systems to reduce costs associated with outdated address data., • High school diploma and at least 2 years of relevant customer service or call center experience., • Strong customer service and team orientation., • Data entry accuracy and integrity., • Bilingual (English/Spanish/Portuguese) a must., • Bachelor's degree preferred., • Experience with Microsoft Office is a plus., • Hourly rate - $19.50/hr NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following: • At least 20 PTO days accrued 1st year and 11 paid holidays, • Flexible work arrangements, • Comprehensive medical, dental, vision, and life insurance plans, • Flex spending accounts for medical and dependent care, • 403(b) & Roth 403(b) with employer match up to 6%, • Reimbursable training, • Student loan pay-down, • Dress for your day Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way! NSC is an equal-opportunity employer. Powered by JazzHR 3GmsgPrRoV

Administrative Assistant / Remote] - Anywhere in U.Up to $20 per hour / Benefits - As a Professional Data Entry Keyer you'll: Read customer and shipping orders submitted in person, via the print catalog and online; Key data into specific Microsoft Excel fields (much of the work for the online orders

As a Online Data Entry Specialist, you will be responsible for inputting and maintaining data accurately from home, including: input data accurately into company systems from home.

Introduction Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. Overview About the INVEST Program Are you a recent college graduate looking for a long-term, stable, innovative and exciting career that helps make a meaningful difference and supports people through challenges? At Gallagher Bassett, we proudly serve many of the Fortune 500’s most respected employers, as well as the world’s largest insurance carriers, captive managers, and risk-bearing entities. Our reputation for excellence is built on decades of industry leadership, innovation, and unwavering commitment to delivering superior outcomes. As a member of the GB team, you will be part of an elite organization trusted to manage complex claims portfolios and uphold the highest standards of service and integrity in the industry. The Emerging Talent INVEST Program (ETIP) – Guardian Pathway is a 9-month paid, fully remote, entry-level immersive learning experience, designed for recent college graduates to gain real-world exposure, personalized coaching and mentorship and a clear, long-term career path in one of U.S. best industries. Gallagher Bassett’s ETIP is a transformative journey designed to cultivate the next generation of professionals in the risk management and insurance industry. This program, which stands for Industry Navigation, Values, Education, Skills, and Training, offers a unique blend of advanced education, hands-on experience, and guided mentorship. Participants will navigate the complexities of claims and risk management, uphold strong values of service excellence and professionalism, and gain foundational knowledge in commercial insurance principles. With structured training modules and real-business exposure, the INVEST program is more than just a job—it's a launching pad for a dynamic and meaningful career in risk management and insurance industry. As part of the INVEST Program — which stands for Industry Navigation, Values, Education, Skills, and Training — colleagues will: -Navigate the intricacies of the claims and risk management industry through advanced education, self-study, hands-on experience and guided mentorship. -Uphold the Gallagher Way--the shared values which are the rock foundation of the company and our culture. -Gain foundational Education in commercial insurance principles, workers’ compensation claims management best practices, client service excellence, regulatory compliance, medical practices, litigation management, subrogation and settlement negotiations -Develop and refine key Skills in communication, business, management, conflict resolution, negotiation, investigation, documentation excellence, cross functional communication, and analysis. Complete structured Training designed to prepare program participants for a long-term career in a growing organization focused on serving largest global employers Program Highlights • 9-months, paid, fully remote learning track, • Virtual classroom, peer shadowing, simulations, case studies, and hands-on experience, • Fully remote (this Workers Compensation candidates must physically reside in states specified although the role is remote), • Interactive sessions, one-on-one mentorship, collaborative projects, exposure to wide variety of industries, clients, and knowledge material, • Fully paid licensing and advance education opportunities What will you do? Over the course of this 9-month program you will be partnered with a team of peers and experienced Training Specialists that will create a supportive learning environment designed to position you for successful program completion. You will alternate between self-study modules, virtual classroom-style learning, guided training modules, and hands-on application of the knowledge gained. Over the course of the program, you will progressively increase your hands-on experience to immerse yourself into the world of claims management and client service excellence under the mentorship of the program mentors and training leaders. The program is designed to offer consistent and repeated opportunities to develop, grow and practice your knowledge, advance your education via licensing studies, and help you gain confidence in the unique and highly specialized field of commercial claims handling for world’s largest employers and insurance carriers. What can you expect? • Participate in Structured Learning: Actively engage in the first phase of the INVEST Program, which includes instructor-led sessions, online modules, job shadowing, and mentorship focused on foundational insurance knowledge, claims operations, and state-specific workers’ compensation regulations., • Shadow Claims Experts: Observe experienced claims professionals and learn best practices in managing lost time (indemnity) workers’ compensation claims., • Practice in a Simulated Environment ("Sandbox"): Apply newly learned concepts in a controlled, simulated claims environment designed to mimic real-world scenarios. The sandbox allows colleagues to practice making decisions, inputting data, and managing mock claims without risk, helping build confidence before handling actual cases., • Complete Program Milestones: Achieve key learning objectives and performance checkpoints as you build technical knowledge and professional skills essential for a successful claims career., • Collaborate and Network: Engage with peers, mentors, and cross-functional teams to deepen understanding of the claims process and build professional relationships within the organization., • Gradual Claim Ownership: Begin handling new workers’ compensation claims starting in Week 3 of the program. Claim assignments will begin at an incremental, supportive pace, with inventory gradually increasing as confidence and competency develop., • Support Claims Management: Take ownership of an evolving portfolio of indemnity claims under close supervision. Begin applying program training to real-world scenarios, including benefit calculations, wage loss evaluations, and return-to-work considerations., • Claims Analysis and Learning: Continue developing skills in analyzing medical documentation, regulatory guidelines, state-specific regulations, and supplemental case materials to determine claim strategy, financial exposure and potential next steps., • Stakeholder Communication: Engage in professional communication and strategy development with clients; provide support and empathy to the injured employees; secure key details from medical providers and other key stakeholders to support collaborative, outcome-focused, and empathetic claims handling. Education: Bachelor’s degree or 4-year degree from an accredited institution preferred. Attributes: • Active listening skills, • Problem-solving mindset, • Adaptable to changes in procedures and technology, • Computer literacy, including strong familiarity with M365 products (e.g. Outlook, Word, and basic Excel and PPT), • Strong verbal and written communication skills, • Strong time management and ability to multi-task, • Detail-oriented, • Curious, learning-focused mindset #GBTopJob #remote #LI-KD1 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Administrative Assistant - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Administrative Assistant experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Data Entry Clerk - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Data Entry Clerk experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • High school diploma or it’s equivalent, • $75-$150 (per 1 hour session) If you are a data entry clerk, admin assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call centre employee or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Call Center Representative Agent - Remote Work From Home Focus Group Panelist - Full Time / Part Time Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Phone Interviews. With most of our paid focus group studies, you have the option to participate online or in-person. This is a great way to earn additional income from the comfort of your home. We need participants on the following topics: • Child Related (individuals with children 18 yrs or younger), • Cell Phones (Apple, Android, or Windows...Prepaid or Contract), • Entertainment (TV shows, movies, and video games), • Food (If you buy fast food, casual dining, or upscale dining), • Sports (Casual viewers and die-hard fans), • Electronics (Tell us which devices you prefer and why), • Pets (Animal lovers needed! Dogs, cats, and other pets), • Automobiles (Do you own, make payments, or lease your vehicle?), • Show up at least 10 minutes prior to discussion start time., • Participate by completing written and oral instructions., • Complete written survey provided for each panel., • MUST actually use products and/or services, if provided. Then be ready to discuss PRIOR to meeting date., • Must have either a smart phone with working camera or webcam on desktop/laptop., • Must have access to a reliable internet connection, • Desire to fully participate in one or several of the above topics, • Ability to read, understand, and follow oral and written instructions., • Call Center Representative Agent experience is not necessary but helpful, • Flexibility to take part in discussions online or in-person., • No commute needed if you choose to work from home., • No minimum hours. You can do this part-time or full-time, • Enjoy free samples from our sponsors and partners in exchange for your honest feedback of their products., • You get to review and use new products or services before they are launched to the public., • $75-$150 (per 1 hour session) If you are a data entry clerk, administrative assistant, receptionist, warehouse or factory worker, driver, medical assistant, nurse, call center representative, call center agent or anyone who is looking for a flexible part time remote work from home job, this is a great position to supplement your income.

Job Description ACCOUNT MANAGER, Account Services Department (This role will be based out of our Syracuse, New York office) The Account Manager helps manage and support the agency’s relationship with the client by helping to develop marketing strategies and plans. They have the ability to clearly communicate client objectives to the internal teams and are responsible for monitoring the workflow of all projects including managing work for client presentations and proposals. Expectations: Solutions provider. Become a client expert. Be a project expert. Contribute to ideation. Ensure clients are delivering what we need to make the idea & project successful (Briefs, reviews, approvals, etc.) Ensure flawless execution using agency resources and set processes. Responsibilities: • Work with agency teams/SMEs to develop marketing strategies and tactics that ladder directly to client objectives., • Exercise discretion and independent judgment with respect to possible courses of action and make appropriate decisions or recommendations., • Disseminate all client briefs & directives along with corresponding Click Up tasks to ensure deadlines are met., • Conduct & organize meetings that provide solid strategy, direction & resources for the agency SME teams., • Provide an accurate record of all decisions made in meetings and ensure the individuals follow through to completion. Provide regular updates., • Develop project budgets/ estimates as needed., • Manage the overall development and execution of assigned plans and programs- including internal creative process from brainstorming through production and delivery., • Organize and lead weekly status meetings for all active projects., • Obtain client approval for all creative materials., • Serve as the primary day-to-day contact with client/s on assigned projects., • Identify new growth opportunities to increase the level of service provided to assigned client/s., • Maintain a dependable system of communication with client, ensuring that information flows between client and agency on an appropriate, timely and regular basis., • Troubleshoot issues relating to specific jobs and coordinate with the account supervisor as needed., • Produce and present client-ready decks and reports for meetings and presentations., • Keep PHG leadership teams aware of all successes and challenges associated with assigned clients., • Maintain a solid understanding of the client’s business objectives, marketing objectives and competitive landscape., • 3+ years of agency experience in an account management role, • Bachelor’s degree in advertising, marketing, business or related degree required, • Strong understanding of advertising and marketing disciplines, advertising and sales promotion programs, media advertising, direct mail, trade shows, public relations, point-of-purchase and online advertising strategies, • Computer proficiency including word processing, data entry, spreadsheets and generating reports using standard software applications, • Ability to communicate effectively, both orally and in writing, • Ability to read, write, analyze and interpret general business periodicals and professional journals, • Ability to write reports and business correspondence, • Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public, • Ability to analyze and solve problems, • Excellent organizational skills, • Excellent attention to detail The short answer? We're looking to keep a good thing going. An independently owned full-service marketing agency, Pinckney Hugo Group has grown consistently over the past 20 or so years. We've created bigger and better work, added to our capabilities and expanded to serve a wider range of regional, national and international clients. It's all happened because we've been able to bring in incredibly talented and dedicated people to help build something special. And because we don't plan on slowing down anytime soon, we're posting career opportunities like this one. WHY PHG? For starters, you'll have the chance to work on some of the biggest brands and most exciting projects in the world — all from right here in Upstate New York, and in some cases, from the comfort of your home. You'll be challenged, but you'll never be on your own. What we offer takes a full team. And we're just that — a team. A group of complementary talents that, when unleashed together, can do anything we set our minds to. Some of our comprehensive and competitive benefits include: • Hybrid work – split your week between working in our office or at home, • Generous PTO policy, including flex time, • Paid parental leave, • Medical, vision, dental benefits, • Resources for savings and investments such as our 401(k) plan with company match, • Company-sponsored events and swag, • Dog friendly work environment OUR HIRING PHILOSOPHY At Pinckney Hugo Group, we believe that diversity improves our agency and helps us to better serve our clients by offering different views, perspectives and experiences. We are committed to creating a diverse environment and team, and aspire to better reflect the brands and people we serve. We strongly encourage people of color, members of the LGBTQAI+ community, people with disabilities and other underrepresented groups to apply to join our team. No matter who you are, you'll find opportunity here. We'll empower you to work on amazing brands with incredible teams, all while giving you the space you need to make this time whatever you want it to be. Apply today and explore all the ways you can grow with us. You'll be glad you did — and we will too. We'd like to know more about you and why you're interested in PHG. Please be sure to include a cover letter with your resume submission. Powered by JazzHR Nf9EUAbhwS

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As a Online Data Entry Specialist, you will be responsible for inputting and maintaining data accurately from home, including: input data accurately into company systems from home.

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