Climbing Center Coordinator - Hoover Met Complex
hace 13 días
Birmingham
Job Description CLIMBING CENTER COORDINATOR - Hoover Met Complex Sports Facilities Management, LLC LOCATION: HOOVER, AL DEPARTMENT: CLIMBING CENTER REPORTS TO: GENERAL MANAGER or DIRECTOR of OPERATIONS STATUS: FULL-TIME (NON-EXEMPT) ABOUT THE COMPANY: Hoover Metropolitan Complex is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Hoover, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth. Hoover Metropolitan Complex is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun. SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us. POSITION SUMMARY: The Climbing Center Coordinator will be responsible for the day-to-day business operations and logistics of the Hoover Met Complex Climbing Center. PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: • Recruit, train, schedule and supervise part-time staff, • Train all Climbing Center staff on safety, systems, and procedures, • Provide supervision and work non-traditional hours (evenings, weekends, holidays, and during special events), • Greet all guests and complete check-in procedures, • Prepare, forecast, and monitor budget, • Responsible for processing payments and reporting, • Oversee the reporting of weekly sales reports and usage reports, • Effectively collaborate with Finance Manager on all aspects of the budget and adhere to approved budget, • Promote memberships, birthday parties, team building events, and special events, • Responsible for maintaining equipment in good working order, • Be knowledgeable about pricing, events offered, equipment, and all climbing structures, • Know and enforce the facility's safety policies and procedures, • Properly use facility software to effectively manage membership, programming, and space rental, • Maintain a clean and organized Climbing Center, • Track and report maintenance and cleaning issues, • Update operations manual as needed, • Ability to work productively with a wide variety of ages, • Flexible work schedule (e.g. nights, weekends, holidays), • Excellent communication skills, both verbal and written, • Must have excellent guest service skills, • Ability to maintain focus in a high-volume, fast-paced environment, • Must be detail-oriented and have outstanding organizational skills, • Prior experience supervising staff (preferred), • Ability to multi-task and prioritize, • Ability to remain calm and focused in demanding and challenging situations, • Commitment to the safety and well-being of others, • Must be 18 years of age or older, • Must be able to lift 40 pounds waist high, • Must be able to stand for long periods of time, • Must learn and demonstrate proficiency in all climbing equipment and procedures, • Must become proficient with computers, barcode scanners, webcams, and online waivers, • Must comply with all safety standards, • Facility has intermittent noise Job Posted by ApplicantPro