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  • Dining Room Manager
    Dining Room Manager
    5 hours ago
    Full-time
    Design District, Dallas

    The Mavericks Performance & Training Center serves as the primary training, practice, performance, and hospitality facility for the Dallas Mavericks NBA organization. Designed to support elite athletic performance and world-class hospitality operations, the facility combines premium amenities, elevated food and beverage experiences, and a culture centered on professionalism, teamwork, discipline, and excellence. The hospitality operation supports players, coaches, executives, corporate partners, VIP guests, and special events throughout the year. Operating in a dynamic, high-performance environment, the Mavericks Performance & Training Center seeks hospitality professionals who are passionate about service excellence, operational execution, and creating exceptional guest experiences within a professional sports environment. This is a unique opportunity to join one of the most respected organizations in professional basketball and contribute to a hospitality operation designed to reflect the same standards of preparation, consistency, and excellence that define the Dallas Mavericks organization. Position Summary The Dining Room Manager is responsible for overseeing the daily execution of hospitality and dining room operations while ensuring exceptional guest experiences, service consistency, and operational excellence throughout the Mavericks Performance & Training Center. This role is highly visible and requires a hands-on leader who thrives in guest-facing environments, leads from the floor, develops hospitality professionals, and consistently maintains elevated service standards. The Dining Room Manager serves as a key operational leader supporting executive dining, player hospitality, VIP functions, corporate meetings, special events, and daily food and beverage operations. The ideal candidate possesses strong hospitality instincts, exceptional organizational skills, leadership capabilities, and a passion for creating memorable experiences through service excellence. Core Responsibilities: Guest Experience & Hospitality Excellence • Lead daily dining room operations with a relentless focus on hospitality and guest satisfaction., • Maintain a highly visible presence in guest-facing areas throughout service periods., • Ensure all guests receive attentive, professional, and personalized service., • Build relationships with players, coaches, executives, VIP guests, corporate partners, and facility visitors., • Address guest concerns promptly and professionally while implementing effective service recovery strategies., • Continuously evaluate and improve the guest experience across all hospitality touchpoints., • Support hospitality operations for executive dining, VIP functions, corporate events, and special activations. Dining Room Operations Leadership • Oversee daily dining room operations and service execution., • Manage dining room flow, seating strategies, reservations, and service pacing., • Ensure proper staffing deployment and operational readiness throughout each shift., • Maintain exceptional standards of cleanliness, organization, and presentation throughout all guest-facing areas., • Collaborate closely with culinary and beverage leadership to ensure seamless execution., • Ensure all opening, closing, and side-work procedures are completed according to standards., • Monitor service standards and guest interactions to ensure consistency and professionalism. Leadership & Team Development • Recruit, train, coach, and develop front-of-house team members., • Conduct pre-shift meetings, service briefings, and ongoing hospitality training., • Provide real-time coaching and constructive feedback to team members., • Foster a culture of accountability, professionalism, teamwork, and continuous improvement., • Monitor employee performance and support corrective coaching initiatives when necessary., • Ensure team members consistently adhere to appearance, grooming, punctuality, and service standards. Operational Excellence & Financial Performance • Support labor management initiatives and staffing efficiency., • Monitor service metrics, guest satisfaction scores, and operational KPIs., • Assist in managing operating expenses and cost-control initiatives., • Support inventory controls and beverage management programs., • Identify opportunities to improve operational efficiency and guest satisfaction., • Assist hospitality leadership with special projects and operational initiatives. Compliance, Safety & Risk Management • Ensure compliance with all food safety, alcohol service, workplace safety, and sanitation standards., • Maintain a safe, clean, and organized environment for guests and team members., • Support incident reporting, risk mitigation, and safety initiatives., • Ensure compliance with company policies, procedures, and operational standards. Qualifications & Experience Required Qualifications • Minimum 3–5 years of hospitality management experience in high-volume operations., • Proven leadership experience managing front-of-house teams., • Strong knowledge of hospitality operations, guest service, and dining room management., • Exceptional communication, interpersonal, and organizational skills., • Demonstrated ability to lead effectively in fast-paced environments., • Strong problem-solving and decision-making abilities., • Flexible schedule including evenings, weekends, holidays, and special events. Preferred Qualifications • Experience in professional sports, hospitality, luxury hotels, private clubs, or premium venues., • Fine dining or elevated hospitality experience., • Experience supporting executive, VIP, and corporate clientele., • Wine, spirits, or beverage knowledge., • Experience with reservation systems, POS systems, and hospitality technology platforms. Leadership Competencies • Guest-Centric Leadership, • Hospitality Excellence, • Team Development & Coaching, • Communication Excellence, • Accountability, • Operational Discipline, • Emotional Intelligence, • Problem Solving, • Adaptability & Resilience, • Conflict Resolution, • Attention to Detail, • Professionalism Work Environment & Physical Requirements • Fast-paced hospitality and professional sports environment., • Extended periods of standing and walking throughout the facility., • Frequent interaction with guests, executives, players, corporate partners, and team members., • Ability to occasionally lift and carry up to 25 pounds., • Ability to work evenings, weekends, holidays, and special events as business needs require., • Reasonable accommodations may be made to enable qualified individuals to perform essential job functions. Why Join Mavericks Performance & Training Center The Dining Room Manager role offers the opportunity to lead hospitality operations within one of the most unique and dynamic environments in professional sports. This position provides direct interaction with elite athletes, executives, VIP guests, and corporate partners while helping shape the hospitality culture of the Dallas Mavericks organization. The successful candidate will join a culture committed to excellence, professionalism, teamwork, and continuous improvement, while contributing to world-class hospitality experiences that reflect the Dallas Mavericks' standards and values.

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  • Line Cook
    Line Cook
    5 hours ago
    Full-time
    Design District, Dallas

    The Mavericks Performance & Training Center serves as the primary training, practice, performance, and hospitality facility for the Dallas Mavericks NBA organization. Designed to support elite athletic performance and world-class hospitality operations, the facility combines premium amenities, elevated food and beverage experiences, and a culture centered on professionalism, teamwork, discipline, and excellence. The hospitality operation supports players, coaches, executives, corporate partners, VIP guests, and special events throughout the year. Operating in a dynamic, high-performance environment, the Mavericks Performance & Training Center seeks culinary professionals who are passionate about food, hospitality, and delivering exceptional experiences through consistency and execution. This is a unique opportunity to join one of the most respected organizations in professional basketball and contribute to a culinary operation that reflects the same standards of preparation, discipline, and excellence that define the Dallas Mavericks organization. Position Summary The Line Cook is responsible for preparing and executing menu items according to established recipes, production standards, and presentation guidelines. This role plays a critical part in maintaining food quality, consistency, and operational efficiency throughout all hospitality and culinary operations within the Mavericks Performance & Training Center. The ideal candidate is a highly motivated culinary professional who thrives in a fast-paced environment, demonstrates strong attention to detail, and possesses the discipline required to consistently execute at a high level. This position supports player dining, executive dining, VIP hospitality, corporate events, and daily food service operations. Core Responsibilities: Food Preparation & Culinary Execution • Prepare and cook menu items according to established recipes, standards, and production guidelines., • Execute all assigned station responsibilities while maintaining quality, consistency, and presentation standards., • Ensure proper preparation, cooking temperatures, portioning, and plating techniques., • Assist with daily mise en place, prep production, and station setup., • Maintain speed, organization, and accuracy during service periods., • Execute food orders efficiently while maintaining quality standards., • Support culinary leadership in delivering exceptional food experiences across all hospitality programs. Station Management & Operational Readiness • Maintain a clean, organized, and fully stocked workstation., • Ensure all equipment, tools, and supplies are properly maintained and operational., • Monitor product levels and communicate inventory needs to culinary leadership., • Follow all opening, closing, and side-work procedures., • Properly label, date, rotate, and store all food products according to company standards., • Assist with receiving and storing deliveries as required. Food Safety & Sanitation • Adhere to all food safety, sanitation, and health department regulations., • Maintain proper food handling, storage, labeling, and temperature control procedures., • Ensure cleanliness and sanitation of workstations, equipment, and production areas., • Follow all workplace safety procedures and operational guidelines., • Participate in daily and weekly cleaning responsibilities. Teamwork & Professionalism • Work collaboratively with culinary team members and hospitality operations staff., • Demonstrate professionalism, reliability, and a positive attitude at all times., • Accept coaching and feedback from culinary leadership., • Support fellow team members during service and production periods., • Contribute to a culture of teamwork, accountability, and continuous improvement., • Maintain professional appearance and adhere to grooming standards. Guest Experience Support • Understand the importance of food quality in delivering exceptional hospitality experiences., • Execute menu items with consistency and attention to detail., • Support culinary operations for players, coaches, executives, VIP guests, and special events., • Take pride in producing food that reflects the standards and reputation of the Dallas Mavericks organization. Qualifications & Experience Required Qualifications • Minimum 1–3 years of culinary experience in a restaurant, hotel, catering, private club, or hospitality environment., • Basic understanding of cooking techniques, food preparation, and kitchen operations., • Ability to follow recipes and production standards consistently., • Strong work ethic and willingness to learn., • Ability to work efficiently in a fast-paced environment., • Strong organizational and time-management skills., • Ability to communicate effectively and work as part of a team., • Food Handler Certification required or ability to obtain upon hire. Preferred Qualifications • Experience in high-volume hospitality operations., • Culinary school training or formal culinary education., • Experience supporting catering, banquet, sports hospitality, or premium dining operations., • Knowledge of multiple cooking stations including grill, sauté, pantry, and production. Core Competencies • Culinary Fundamentals, • Attention to Detail, • Teamwork & Collaboration, • Time Management, • Organization, • Accountability, • Adaptability, • Professionalism, • Food Safety Awareness, • Sense of Urgency Work Environment & Physical Requirements • Fast-paced culinary and professional sports environment., • Extended periods of standing and walking., • Frequent exposure to kitchen equipment, hot surfaces, refrigeration, and production areas., • Ability to lift and carry up to 50 pounds., • Frequent bending, reaching, pushing, pulling, and repetitive motions., • Ability to work evenings, weekends, holidays, and special events as business demands require., • Reasonable accommodations may be made to enable qualified individuals to perform essential job functions. Why Join Mavericks Performance & Training Center The Line Cook role offers an opportunity to work within one of the most unique culinary operations in professional sports. Team members gain exposure to high-level hospitality operations, premium food service, executive dining, player dining, and special event execution while working alongside experienced culinary professionals. The successful candidate will join a culture committed to excellence, teamwork, discipline, and continuous improvement while building valuable culinary experience within the Dallas Mavericks organization.

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  • Dining Room Manager
    Dining Room Manager
    5 hours ago
    Full-time
    Design District, Dallas

    The Mavericks Performance & Training Center serves as the primary training, practice, performance, and hospitality facility for the Dallas Mavericks NBA organization. Designed to support elite athletic performance and world-class hospitality operations, the facility combines premium amenities, elevated food and beverage experiences, and a culture centered on professionalism, teamwork, discipline, and excellence. The hospitality operation supports players, coaches, executives, corporate partners, VIP guests, and special events throughout the year. Operating in a dynamic, high-performance environment, the Mavericks Performance & Training Center seeks hospitality professionals who are passionate about service excellence, operational execution, and creating exceptional guest experiences within a professional sports environment. This is a unique opportunity to join one of the most respected organizations in professional basketball and contribute to a hospitality operation designed to reflect the same standards of preparation, consistency, and excellence that define the Dallas Mavericks organization. Position Summary The Dining Room Manager is responsible for overseeing the daily execution of hospitality and dining room operations while ensuring exceptional guest experiences, service consistency, and operational excellence throughout the Mavericks Performance & Training Center. This role is highly visible and requires a hands-on leader who thrives in guest-facing environments, leads from the floor, develops hospitality professionals, and consistently maintains elevated service standards. The Dining Room Manager serves as a key operational leader supporting executive dining, player hospitality, VIP functions, corporate meetings, special events, and daily food and beverage operations. The ideal candidate possesses strong hospitality instincts, exceptional organizational skills, leadership capabilities, and a passion for creating memorable experiences through service excellence. Core Responsibilities: Guest Experience & Hospitality Excellence • Lead daily dining room operations with a relentless focus on hospitality and guest satisfaction., • Maintain a highly visible presence in guest-facing areas throughout service periods., • Ensure all guests receive attentive, professional, and personalized service., • Build relationships with players, coaches, executives, VIP guests, corporate partners, and facility visitors., • Address guest concerns promptly and professionally while implementing effective service recovery strategies., • Continuously evaluate and improve the guest experience across all hospitality touchpoints., • Support hospitality operations for executive dining, VIP functions, corporate events, and special activations. Dining Room Operations Leadership • Oversee daily dining room operations and service execution., • Manage dining room flow, seating strategies, reservations, and service pacing., • Ensure proper staffing deployment and operational readiness throughout each shift., • Maintain exceptional standards of cleanliness, organization, and presentation throughout all guest-facing areas., • Collaborate closely with culinary and beverage leadership to ensure seamless execution., • Ensure all opening, closing, and side-work procedures are completed according to standards., • Monitor service standards and guest interactions to ensure consistency and professionalism. Leadership & Team Development • Recruit, train, coach, and develop front-of-house team members., • Conduct pre-shift meetings, service briefings, and ongoing hospitality training., • Provide real-time coaching and constructive feedback to team members., • Foster a culture of accountability, professionalism, teamwork, and continuous improvement., • Monitor employee performance and support corrective coaching initiatives when necessary., • Ensure team members consistently adhere to appearance, grooming, punctuality, and service standards. Operational Excellence & Financial Performance • Support labor management initiatives and staffing efficiency., • Monitor service metrics, guest satisfaction scores, and operational KPIs., • Assist in managing operating expenses and cost-control initiatives., • Support inventory controls and beverage management programs., • Identify opportunities to improve operational efficiency and guest satisfaction., • Assist hospitality leadership with special projects and operational initiatives. Compliance, Safety & Risk Management • Ensure compliance with all food safety, alcohol service, workplace safety, and sanitation standards., • Maintain a safe, clean, and organized environment for guests and team members., • Support incident reporting, risk mitigation, and safety initiatives., • Ensure compliance with company policies, procedures, and operational standards. Qualifications & Experience Required Qualifications • Minimum 3–5 years of hospitality management experience in high-volume operations., • Proven leadership experience managing front-of-house teams., • Strong knowledge of hospitality operations, guest service, and dining room management., • Exceptional communication, interpersonal, and organizational skills., • Demonstrated ability to lead effectively in fast-paced environments., • Strong problem-solving and decision-making abilities., • Flexible schedule including evenings, weekends, holidays, and special events. Preferred Qualifications • Experience in professional sports, hospitality, luxury hotels, private clubs, or premium venues., • Fine dining or elevated hospitality experience., • Experience supporting executive, VIP, and corporate clientele., • Wine, spirits, or beverage knowledge., • Experience with reservation systems, POS systems, and hospitality technology platforms. Leadership Competencies • Guest-Centric Leadership, • Hospitality Excellence, • Team Development & Coaching, • Communication Excellence, • Accountability, • Operational Discipline, • Emotional Intelligence, • Problem Solving, • Adaptability & Resilience, • Conflict Resolution, • Attention to Detail, • Professionalism Work Environment & Physical Requirements • Fast-paced hospitality and professional sports environment., • Extended periods of standing and walking throughout the facility., • Frequent interaction with guests, executives, players, corporate partners, and team members., • Ability to occasionally lift and carry up to 25 pounds., • Ability to work evenings, weekends, holidays, and special events as business needs require., • Reasonable accommodations may be made to enable qualified individuals to perform essential job functions. Why Join Mavericks Performance & Training Center The Dining Room Manager role offers the opportunity to lead hospitality operations within one of the most unique and dynamic environments in professional sports. This position provides direct interaction with elite athletes, executives, VIP guests, and corporate partners while helping shape the hospitality culture of the Dallas Mavericks organization. The successful candidate will join a culture committed to excellence, professionalism, teamwork, and continuous improvement, while contributing to world-class hospitality experiences that reflect the Dallas Mavericks' standards and values.

    Easy apply
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