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  • Fountain Worker
    Fountain Worker
    3 hours ago
    Full-time
    Orlando

    Gordon Ramsay Fish Chips Icon is more than just a fast-casual restaurant---it's a high-energy, guest-focused experience inspired by Michelin-starred Chef Gordon Ramsay's passion for excellence, hospitality, and bold flavors. Located in the heart of Orlando, we serve the best of the classic British staple with a modern twist, offering guests a fun, vibrant atmosphere and outstanding food quality. We are looking for enthusiastic, team-oriented individuals who thrive in a fast-paced environment and take pride in delivering exceptional service and delicious food. Key Attributes • Passion for delivering memorable guest experiences, • Positive attitude and strong team-player mentality, • Ability to work in a high-volume, fast-paced environment, • Excellent communication and interpersonal skills, • Commitment to maintaining cleanliness, organization, and safety standards Key Accountabilities • Provide warm, friendly, and efficient service to every guest, • Prepare and serve food according to Gordon Ramsay standards for quality, taste, and presentation, • Maintain cleanliness and organization of work areas in line with health and safety requirements, • Operate kitchen and service equipment safely and effectively, • Assist with prep, restocking, and inventory management as needed, • Follow opening, closing, and side work procedures consistently, • Support the team across various stations to ensure smooth operations What's in it for you • Competitive hourly pay, • Flexible scheduling, • Opportunities for growth and development within a global restaurant group, • Fun, energetic, and supportive work environment If you're ready to bring your energy, passion, and commitment to excellence to a brand recognized worldwide, apply today to join the Gordon Ramsay Fish \& Chips Icon -- Orlando team. We receive a high volume of applications and will contact only those moving forward in the process. At Gordon Ramsay Restaurants, we are proud to be an inclusive employer. We strive to create an environment where everyone can thrive. We value diversity in all its forms and are committed to placing equality, inclusion, and individuality at the heart of everything we do.

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  • Field Training Manager
    Field Training Manager
    2 days ago
    Full-time
    Orlando

    Field Training Manager Steak 'n Shake \| Franchisee Position Overview Steak 'n Shake is seeking a high-impact Field Training Manager (FTM) to elevate performance across franchisee restaurants. Reporting to the VP of Training and collaborating with multi-unit field leadership, this leader will drive training excellence, strengthen multi-unit capability, and ensure disciplined restaurant certification standards across assigned markets. This role is a visible, performance-focused position that directly influences operational results and builds the future bench of Steak 'n Shake leadership. Key Responsibilities 1. Lead Market-Based Training Execution • Plan, deliver, and evaluate training for new product launches and non-product initiatives across franchise and company markets., • Execute special projects and field tests while ensuring consistent brand standards and operational excellence., • Measure training effectiveness and adjust delivery to maximize performance outcomes. 2. Coach \& Develop Restaurant Leadership • Conduct structured restaurant assessments and lead "development days" with Franchisees., • Diagnose operational gaps, measure performance drivers, and provide actionable coaching and feedback., • Recommend and implement targeted development plans to build leadership bench strength and improve restaurant results., • Partner with Franchise Business Advisors (FBAs) and leaders to elevate management capability. 3. Facilitate Instructor-Led Training • Facilitate 2--3 training classes per month (approximately 27 annually) in assigned franchisee markets., • Teach core operational, leadership, and performance curriculum aligned with company strategy., • Receive recommendations from field leadership on training needs and provide live support., • Teach and oversee food safety training certification at the restaurant level 4. Manage Training Restaurant Certification Standards • Oversee and ensure disciplined execution of the training restaurant certification process., • Audit, assess, and validate training restaurants to maintain consistent, high-performance standards., • Strengthen organizational performance through structured certification oversight., • Visit high-performing restaurants and develop them into certified training restaurants, • Partner with existing certified training restaurants to audit and coach training best practices 5. Support New Restaurant Openings • Lead and support Franchisee onboarding., • Develop follow-up plans to ensure training initiatives translate into sustained operational performance. Required Qualifications • 5--7 years of progressive restaurant operations experience required., • Minimum 2 years of multi-unit training leadership experience required., • Proven experience leading restaurant training initiatives, coaching managers, and driving measurable operational improvements., • Demonstrated ability to assess performance, analyze data, and implement structured improvement plans., • Strong facilitation and presentation skills with experience teaching or leading structured training programs., • Ability to travel within assigned domestic markets (estimated 50--70% travel depending on market needs). Preferred Qualifications • 8+ years of restaurant operations experience in a multi-unit or franchise environment., • Prior experience in franchise systems, • Experience facilitating formal leadership development or corporate training programs., • Experience supporting new restaurant openings and certification processes., • Bilingual capabilities (Spanish preferred). Why Steak 'n Shake? At Steak 'n Shake, we are building a high-performance franchise system grounded in operational excellence, leadership development, and disciplined standards. The Field Training Manager plays a critical role in shaping the future of our franchisee model and strengthening restaurant leadership across markets. This position serves as a direct bench for Franchise Business Advisor and other operations or training leadership roles --- offering strong career growth for ambitious leaders ready to make an impact. #CORP7080

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