¿Eres empresa? Contrata order fulfilment candidatos en New York, NY
As a Customer Service Advisor and Administrator, you will be an integral member of an award-winning Customer Service department that demonstrates prides and passion for delivering outstanding service in an ever-changing industry. In the Customer Service Advisor & Admin position, you will be responsible for ensuring that you are supporting our customers queries proactively and professionally both verbally and through administration interactions in agreement with our Service Excellence requirements alongside our business key performance indicators. There will be a strong focus on first time resolution and excellent customer service. You will be working with a team of several other CSAAs across the states. The role will involve: Providing helpdesk/order fulfilment style support and advice via email and telephone, to our customers. Navigating Beulah Logistics systems and with a strong understanding of processes Providing excellent customer service Liaising with relevant data providers for all search queries to ensure the smooth running of the search ordering process. Investigating and offering a timely response to customer enquiries and requirements. Taking ownership of queries and actions appropriately. Ensuring customer queries are dealt with and actioned on a regular basis in accordance with the Helpdesk KPI’s. To work towards providing the highest standard of service in all interactions with customers, receiving consistent Level 2 Service Excellence scores. You will need to be proactive and self-motivated with excellent communication skills, both verbal and written. You will also have strong attention to detail with customer service at your core. You will also be committed to progressing your own learning and development. You will also have/be: Ability to work well under pressure and multi-task when required. Able to communicate effectively with customers by telephone and email. Able to work against performance targets surrounding quality and productivity. Ability to be extremely organised and have excellent attention to detail. Able to work flexibly, as a team as well as on your own to meet deadlines and targets. Ability to learn quickly and work within clearly defined processes but use own initiative when needed. Strong problem-solving skills with the desire to provide superior service. Computer experience including Teams, Word, Excel and Outlook. What it's like to work at Beulah Logistics: If you want to be part of a dynamic, fast-growing company, Beulah Logistics ticks all the boxes. We encourage passion, ambition and collaboration, both in our performance as a team and individually. New ideas are encouraged. We are the market leader in conveyancing products and services and constantly expanding into new sectors, creating fantastic opportunities for positive, team-orientated and self-motivated people.
PLEASE READ BEFORE APPLYING!!!! We are looking for enthusiastic and energetic candidates that must be able to work in a team. You must be responsible and come on time for your shifts. You will be handling sensitive and precise information, which requires focus and responsible manners. We are searching for someone who is looking for a full time opportunity and is reliable to work around our schedules. Your responsibilities will be: Follow sales, record sales, coordinate runners and sales agents, cover front desk when needed, answer phone calls, respond to emails, you will be fulfilling orders, picking up deliveries. Being able to coordinate with our team is a must and it is very important that you can follow directions given to you. If you have theater experience and front desk experience is a plus. NDA will be signed! Job Type: Full-time Pay: $18.00 per hour
We are seeking a reliable and customer-focused Deli Cashier to join our team. The ideal candidate will be proficient in handling the point-of-sale (POS) system, preparing beverages such as coffees, juices, and smoothies, and assembling Acai bowls. This role also includes packaging online delivery orders and ensuring all kitchen orders are tracked and fulfilled accurately. Strong communication skills, both with customers and team members, are essential for this position. Key Responsibilities: Prepare and serve coffee, juices, smoothies, and Acai bowls with precision and attention to detail. Operate the POS system efficiently, processing transactions and managing customer orders. Communicate effectively with customers to ensure a positive experience and provide information about menu items. Work collaboratively with kitchen staff to keep track of and coordinate incoming and outgoing orders. Package online delivery orders with care and accuracy, ensuring all items are prepared and packaged according to specifications. Maintain a clean and organized work area, adhering to safety and sanitation standards. Assist in restocking supplies and ingredients as needed. Handle customer inquiries, resolve any concerns, and ensure customer satisfaction. Monitor and manage the flow of orders from the kitchen to ensure timely fulfillment. Requirements: Proven experience as a cashier or in a customer-facing role, preferably in a deli or food service environment. Strong knowledge of operating POS systems and handling cash transactions. Ability to prepare and serve coffee, juices, smoothies, and Acai bowls. Excellent communication skills and a friendly, approachable demeanor. Strong attention to detail and the ability to multitask in a fast-paced environment. Ability to work well both independently and as part of a team. Availability to work flexible hours, including weekends and holidays. If you're passionate about providing great customer service, are enthusiastic about food and beverages, and enjoy working in a dynamic environment, we encourage you to apply for this position!
We are seeking a dedicated and detail-oriented Order Processor to join our team at our retail store in Queen, New York. The ideal candidate will be responsible for managing customer orders, printing shipping labels from the WordPress backend, and packing orders for shipment. The role requires experience in e-commerce order processing and familiarity with WordPress-based systems. The Order Processor will play a crucial role in ensuring timely and accurate order fulfillment, maintaining the flow of operations, and providing exceptional service to our customers. Key Responsibilities: Order Processing: Review and process incoming orders via our e-commerce platform (WordPress-based). Ensure all order details (products, quantities, shipping addresses, etc.) are accurate. Communicate with the customer service team to resolve any order discrepancies. Label Printing: Access and print shipping labels through the WordPress backend (knowledge of WooCommerce, Amazon, Walmart is a plus). Ensure labels are accurate and match the order details. Organize and attach the correct shipping labels to each package. Packing Orders: Pack orders securely and efficiently, ensuring all items are carefully handled and protected during transit. Select the appropriate packaging materials and boxes for each order. Prepare and organize orders for shipment by using the correct shipping carrier and service. Inventory Management: Track inventory levels and communicate with the team if items are low or out of stock. Assist in maintaining accurate inventory records. Customer Service Support: Respond to any shipping or order-related inquiries from customers promptly and professionally. Ensure all orders are shipped out on time, meeting customer expectations. Order Tracking: Monitor the shipment status of orders and provide tracking information to customers as needed. Follow up on any shipping delays or issues with the shipping carrier. Qualifications: Previous experience in order processing, shipping, or related fields, preferably within a retail or e-commerce environment. Strong experience with WordPress (WooCommerce) for managing and processing orders. Ability to print and manage shipping labels through WordPress backend. Detail-oriented with strong organizational skills and the ability to manage multiple orders at once. Basic knowledge of inventory management practices. Ability to work in a fast-paced environment and meet deadlines. Excellent communication skills, both written and verbal. Must be able to lift and move packages as needed. Experience with shipping carriers (USPS, UPS, FedEx) and basic shipping procedures is a plus. High school diploma or equivalent required; additional certification or training in logistics or e-commerce is a plus. IMPORTANT: -Needs to have Driver's License -Need to lift Package Boxes
We are searching for skilled, creative bakers who strive to provide excellent baked items and service in an efficient, professional manner. The baker will design, execute, and improve recipes, perform quality checks on ingredients and finished products, use icing, glazes, fillings, and decorations to enhance item presentation, and process orders from customers. You will also greet customers, answer questions, clean workstations and equipment, and perform other duties to ensure that customer needs are satisfied and the bakery is well-stocked and operating smoothly. To be a successful baker, you should be efficient and friendly with a focus on food quality and customer satisfaction. You should be organized, decisive, attentive, and possess a strong understanding of baking techniques. Baker Responsibilities: Designing and improving recipes. Measuring and combining ingredients and using mixers, blenders, heat sources, and other equipment to make baked goods, such as cookies, bread, cakes, etc. Decorating and displaying finished products. Testing ingredients and finished goods to ensure that each item meets food safety and quality controls. Greeting customers, answering questions, making recommendations, accepting orders and payments, and providing exceptional customer service. Keeping records relating to deliveries, inventory, and production levels. Taking client information and ensuring that deliveries are fulfilled accurately and on time. Cleaning and restocking workstations and ensuring that all equipment is sanitized and prepared for the next shift. Baker Requirements: High school diploma or equivalent. More education or experience may be preferred. Strong communication, time and resource management, and planning skills. Attention to detail, especially when performing quality inspections on ingredients and products. Basic math and computer skills. Willingness to work independently or with other team members to solve problems, plan schedules, fulfill orders, and create amazing baked goods. Flexibility to work around customer demands, including early morning, night, weekend, and holiday availability. Ability to work in a hot, hectic environment; stand, walk, bend, use hands and appliances; and lift heavy items for extended periods.
Greet customers, answer questions, and make recommendations Take orders and process payments Prepare desserts, such as ice cream, cookies, and cheesecakes Decorate and display desserts Maintain a clean and organized work area Follow health and safety guidelines Ensure online orders are fulfilled accurately and on time