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Job Title: Customer Service & Operations Associate $16-18 Hourly Full time and part time shifts available Location: Coney Island Job Summary: As a Customer Service & Operations Associate at our dry cleaning and laundry store, you will be the primary point of contact for customers, managing their orders and ensuring a smooth and efficient experience. You’ll handle customer inquiries, process orders, manage transactions, and ensure that all operations flow seamlessly between customers and the backend services of the store. Key Responsibilities: • Customer Interaction: Serve as the first point of contact for customers, greeting them promptly and assisting with service inquiries. Provide recommendations based on customer needs and preferences. • Order Management: Take in laundry and dry cleaning orders, clearly noting customer instructions, and ensure accurate entry into our order management system. • Billing & Payment: Process payments (cash, credit, or debit) for all services rendered, ensuring all charges are correct and providing receipts as necessary. • Order Fulfillment Coordination: Track and manage customer orders from drop-off to pickup, ensuring timely completion and quality control of finished garments. • Customer Support: Address customer concerns, complaints, or inquiries, providing solutions or escalating issues as needed to management. • Inventory & Supply Management: Assist in the monitoring of store supplies (e.g., laundry products, packaging materials) and ensure adequate stock levels are maintained. • Store Organization: Maintain an organized, clean, and customer-friendly environment, ensuring all orders are properly tagged, sorted, and stored. • Communication & Scheduling: Assist in scheduling deliveries, pickups, or any special arrangements as needed for customers. • Promotions & Customer Engagement: Inform customers about special deals, promotions, or loyalty programs, while actively working to enhance the customer experience and increase store sales. Requirements: • Experience: Previous customer service experience in retail, hospitality, or a similar service industry is preferred. • Skills: Strong verbal communication, active listening, and problem-solving abilities. Basic computer skills required, especially in using point-of-sale (POS) systems and order management software. • Organization: Detail-oriented with a focus on accuracy in order handling and customer records. • Physical Requirements: Ability to stand for extended periods and handle lightweight laundry items. Must be able to move between the customer service area and the back end of the store efficiently. • Flexibility: Availability to work shifts that may include evenings and weekends, based on store hours. Key Attributes: • Excellent interpersonal skills with a friendly, positive attitude. • Ability to handle a fast-paced environment with ease. • Strong multitasking abilities and time management skills. • Proactive in identifying issues and offering solutions.

We are seeking a dedicated and detail-oriented Order Processor to join our team at our retail store in Queen, New York. The ideal candidate will be responsible for managing customer orders, printing shipping labels from the WordPress backend, and packing orders for shipment. The role requires experience in e-commerce order processing and familiarity with WordPress-based systems. The Order Processor will play a crucial role in ensuring timely and accurate order fulfillment, maintaining the flow of operations, and providing exceptional service to our customers. Key Responsibilities: Order Processing: Review and process incoming orders via our e-commerce platform (WordPress-based). Ensure all order details (products, quantities, shipping addresses, etc.) are accurate. Communicate with the customer service team to resolve any order discrepancies. Label Printing: Access and print shipping labels through the WordPress backend (knowledge of WooCommerce, Amazon, Walmart is a plus). Ensure labels are accurate and match the order details. Organize and attach the correct shipping labels to each package. Packing Orders: Pack orders securely and efficiently, ensuring all items are carefully handled and protected during transit. Select the appropriate packaging materials and boxes for each order. Prepare and organize orders for shipment by using the correct shipping carrier and service. Inventory Management: Track inventory levels and communicate with the team if items are low or out of stock. Assist in maintaining accurate inventory records. Customer Service Support: Respond to any shipping or order-related inquiries from customers promptly and professionally. Ensure all orders are shipped out on time, meeting customer expectations. Order Tracking: Monitor the shipment status of orders and provide tracking information to customers as needed. Follow up on any shipping delays or issues with the shipping carrier. Qualifications: Previous experience in order processing, shipping, or related fields, preferably within a retail or e-commerce environment. Strong experience with WordPress (WooCommerce) for managing and processing orders. Ability to print and manage shipping labels through WordPress backend. Detail-oriented with strong organizational skills and the ability to manage multiple orders at once. Basic knowledge of inventory management practices. Ability to work in a fast-paced environment and meet deadlines. Excellent communication skills, both written and verbal. Must be able to lift and move packages as needed. Experience with shipping carriers (USPS, UPS, FedEx) and basic shipping procedures is a plus. High school diploma or equivalent required; additional certification or training in logistics or e-commerce is a plus. IMPORTANT: -Needs to have Driver's License -Need to lift Package Boxes

Job Description: Live Show Sales Host and Fulfillment Specialist Position Overview: We are seeking a responsible and enthusiastic individual to join our team as a Live Show Sales Host and Fulfillment Specialist. This role involves hosting live sales shows for apparel, shoes, and accessories, as well as preparing and packaging items sold during the show for shipping. If you have excellent communication skills, attention to detail, and a passion for high-end merchandise, this opportunity is for you! Key Responsibilities: 1. Live Sales Shows (Approx. 4 Hours Per Shift) 2. • Host dynamic and engaging live shows featuring our apparel, shoes, and accessories. 3. • Present merchandise in an informative and appealing way, highlighting key features and special promotions. 4. • Interact with viewers in real-time, answering questions and creating a fun and interactive shopping experience. 5. • Ensure smooth and professional execution of the live stream. 6. Order Fulfillment (Approx. 4 Hours Per Shift) 7. • Prepare items sold during the live show for shipping. 8. • Carefully package each item to ensure safe delivery to customers. 9. • Organize and label packages to streamline the shipping process. 10. • Maintain an accurate record of orders processed and packed. Schedule: • Hours: 10:00 AM - 6:00 PM • Days: Monday, Wednesday, and Thursday/Friday (Exact days to be confirmed). Compensation: • $15/hour- up to $20/hour (depending on the performance) , paid at the end of each month. • A two-week trial period to assess performance and fit. • Additional compensation in high-end merchandise, ensuring every team member feels valued and appreciated. Requirements: • Must be responsible, dependable, and detail-oriented. • Comfortable hosting live shows and interacting with an online audience. • Strong organizational skills to efficiently prepare and package orders. • Prior experience in retail, sales, or hosting is a plus but not required. • Friendly, professional, and enthusiastic personality. What We Offer: • Competitive hourly pay with additional compensation in high-end merchandise. • A supportive and positive work environment. • An opportunity to work with a fast-growing business and be part of a vibrant team. If this sounds like the perfect fit for you, we’d love to hear from you! Apply now to join our team and be a part of our exciting live sales operations.

Requirements: - Proficiency in computers (PC and Mac) - Proficiency in Shipstation and Shopify preferred - Be able to problem solve and collaborate with team members in different departments - Be comfortable working in temperatures between 50 F and 90 F, depending on weather, as well in a noisy environment - Be available 5 or 6 days a week (Monday through Saturday) - Be able to carry at least 30 lb., stand/walk for up to 10 hours/day, and regularly bend, lift, stretch, and reach below the waist/above the head - Speak English, Spanish, or both - Adhere to company policies regarding presentation, cleanliness, timeliness, and professionalism Job Description: - Oversee order fulfillment for eCommerce customer orders, ensure accuracy of everything leaving the facility - Supervise the packing team, delegate responsibilities between team members as necessary - Coordinate with other team leads to ensure that all customer and corporate orders are fulfilled and shipped - Train employees on company policies and product standards; set warehouse and team goals in collaboration with management - Ensure a safe, clean, and positive environment for all team members - Oversee opening and closing of warehouse daily operations - Perform general housekeeping duties, including removing trash and cardboard from the work area Salary: $25/hour

Job Summary We are seeking a detail-oriented and motivated Warehouse Associate to join our dynamic team. The ideal candidate will have a strong understanding of warehousing and order fulfillment processes. This role is essential in ensuring that both our retail and online sales operations are efficient and effective. This position requires physical stamina and the ability to work in a fast-paced environment. Responsibilities - Receive, inspect, and stock incoming shipments accurately. - Familiarity with order fulfillment processes, including picking and packing techniques. - Strong attention to detail with a focus on quality control throughout the shipping process. - Conduct regular inventory counts and assist with inventory control processes. - Collaborate with team members to meet daily operational goals. - Assist in heavy lifting tasks as required, ensuring safety protocols are followed. - Excellent organizational skills and the ability to manage multiple tasks effectively. - Strong communication skills to liaise between various departments involved. - A passion for candy! Experience - Operating pallet jacks and other warehouse equipment safely and efficiently. - Picking and packing orders according to specifications, ensuring accuracy in order fulfillment. - Ability to perform heavy lifting (up to 50 pounds) regularly throughout the shift. - Maintaining an organized and clean warehouse environment. - MUST have experience driving a Cargo Van!

We are seeking a dedicated and detail-oriented Food Packer to join our team at Mr. Broadway. The ideal candidate will be responsible for reading and fulfilling order tickets, dispatching drivers, ensuring food quality and timely delivery, and coordinating with various prep stations and the front desk. Key Responsibilities: - Read and understand order tickets accurately. - Pack food orders efficiently and accurately according to ticket specifications. - Ensure food quality by inspecting items before packing. - Maintain cleanliness and organization in the packing area. - Dispatch orders and drivers in a timely manner to ensure on-time deliveries. - Coordinate with kitchen prep stations to ensure timely preparation of food items. - Communicate effectively with the front desk team to manage order flow. - Stocking of all necessary food items at the station, keeping inventory levels optimal for smooth operation. Qualifications: - Previous experience in a similar role, preferably in a restaurant or food service environment. - Strong attention to detail and ability to work efficiently under pressure. - Excellent communication and interpersonal skills. - Ability to multitask and prioritize tasks effectively. - Familiarity with food safety and hygiene standards. - Flexible schedule, including evenings and weekends. - Physical ability to stand for extended periods and lift heavy objects

Job Summary: The Picker/Packer & Returns Specialist will be responsible for accurately picking and packing orders, as well as receiving and testing returned items. This role is essential for ensuring that our customers receive their products on time and that any returned items are assessed and processed efficiently. Picking and Packing: Order Fulfillment: Accurately pick items from inventory based on order specifications and prepare them for shipping. Packing: Safely pack items using appropriate materials, ensuring they are secure and ready for transit. Labeling: Create and affix shipping labels and documentation to outgoing packages, ensuring accuracy. Returns Management: Receiving Returns: Inspect and receive returned items from customers, ensuring all returned products are logged accurately. Testing Products: Conduct thorough testing of returned items to assess functionality and determine if they can be restocked or require further action. Documentation: Maintain detailed records of returned items, including reasons for return and testing outcomes.

We are on the hunt for an experienced line cook to join our talented team and help prepare meals according to our standard recipes. In this position, your principal goal will be to prepare high-quality meals that meet the chef’s exact specifications. This position is customer facing and you will be taking orders and fulfilling them. The ideal candidate is high energy, friendly, and loves engaging with customers. You will be responsible for setting up the prep station, stocking inventory, and maintaining sanitation standards. To be successful in this role, the ideal candidate will possess excellent communication and multi-tasking skills. Ultimately, you will play an essential role in contributing to our customer satisfaction and restaurant growth. Line Cook Responsibilities: Ensuring the preparation station and the kitchen are set up and stocked. Preparing simple components of each dish on the menu by chopping vegetables, cutting meat, and preparing sauces. Reporting to the executive chef and following instructions. Making sure food preparation and storage areas meet health and safety standards. Cleaning prep areas and taking care of leftovers. Stocking inventory and supplies. Cooking menu items with the support of the kitchen staff.

THIS JOB POST IS FOR ALL OUR LOCATIONS! PLEASE ONLY APPLY TO ONE LOCATION* You may indicate your preferred location(s) during the interview process Xi'an Famous Foods is a well-known and respected restaurant group based in NYC serving specialty Chinese cuisine in a fast-casual format. Our Mission Statement: We strive to provide delicious, high quality, and authentic dishes of the historic city of Xi’an, China, based on proprietary family recipes, through outstanding hospitality. We will satiate cravings and promote appreciation of our unique cuisine and culture. We invite you to apply for a Store Associate position with our company! Responsibilities: - Providing great hospitality to all guests in the form of greeting guests, order taking, handing out orders, providing help as necessary - Performing cash handling duties with efficiency and accuracy - Prepare food in kitchen, always adhering to the recipes and standards of the company - Participating in managing inventory ordering and organization of the store - Maintaining cleanliness of stores and wares/equipment - Assist on tasks as requested by management in and around the store(s) Benefits: - $21/hr starting rate, paid training with fast, knowledge-based promotions resulting in wages range of $21-$24.50/hr! - On top of knowledge-based raises, automatic $1 rate increase every year for Associates in good-standing - Paid time off (on top of standard paid sick leave) - Affordable and comprehensive health/dental/vision/pet insurance - 401K plan - Free meal with every shift and additional 25% discount at our restaurants Requirements: - Able to provide proof of full COVID vaccination - Authorized to work in the U.S - Able to speak English - Able to understand and follow work rules and procedures - Able to follow directions from supervisors and perform work tasks assigned - Able to receive constructive criticism in a professional manner - Able to interact productively and professionally with co-workers - Able to report to work at scheduled times and to fulfill job requirements for the duration of shift or until relieved of duties - Able to maintain punctual attendance per company policy consistent with the ADA, FMLA and other federal, state and local standards - Able to work in various stations with various equipment, which all require the use of all limbs and the ability to see at close distance - Able to perform cash handling duties accurately, knowledge of the Toast POS system is a plus. - Able to lift and move at least 50 pounds - Able to work in a standing position for long periods of time - Able to work well under pressure and multitask - Able to work fast/expeditiously Job Types: Full-time, Part-time

Job Description: Mucho is a fast-growing brand that creates foods in between snacks and meals. The first product is a “meal bar,” a protein bar that doubles as a meal. Mucho Bars have 35g of protein, 2g of added sugar, and no artificial anything. It’s perfect for people who are bulking, busy, or on-the-go. We are seeking a part-time Field Sales Rep to sell our products to Convenience Stores in the Lower East Side/East Village neighborhoods. You’ll be collecting orders, selling to new retailers, and handling deliveries. We are looking for someone who has hustle and is dependable. If you have a competitive nature and are good at convincing other people, this role is for you. No previous experience is necessary. Familiarity with Lower Manhattan is a plus. If you are into fitness/health/nutrition, that helps too. Responsibilities: Sales Visit new retail leads Sell products to the owner/buyer Account Management: Add relevant notes about retail prospects on the CRM app Track sales data Get the store owner’s contact info Fulfillment Deliver products from local fulfillment center Merchandising Setting up stickers, displays, or signs in-store Ensuring products are the best placement in-store Benefits: ~$5,000/month OTE (Base + 25% commission on all sales) Bonuses based off sales performance Receive 1:1 sales training from the Founder Promotion within 6 months based on performance

Fashion Textile Merchandising candidate assists the team in product development and promotional efforts. The main duties include: - Textile Assortment - Inventory Management - Online Order Fulfillment - Digital and Social Media Marketing - Industry Research - Business Development - Online Research What you learn during the internship will boost your future career and give you invaluable knowledge: Textile Knowledge, Product Merchandising, Digital Marketing, Project Management, Business Management, and Networking.