Warehouse Shipping & Dock Supervisor
hace 22 horas
Congers
PowerPak is a top supplier of construction equipment, with multiple offices on the East & West coast of America. We are proud to be certified as a Great Place to Work, with 98% of team members stating they are proud to work for PowerPak! We are always looking for ways to put "People First". PowerPak is a company that strongly believes in Extreme Customer Service, Reliability and Transparency. We are here to keep Utility & Infrastructure workers safe & productive. This is a full time position from Congers New York. Hours are 2:00PM - 11:00PM, Monday through Friday. Annual salary range for this position is $68,000 - $72,000. Position Overview The Outbound Dock Supervisor is a key leadership role responsible for directing all outbound shipping dock operations, logistics coordination, fleet routing, and load execution during the afternoon/evening shift. This position ensures that every outbound shipment leaves accurately, on time, and in compliance with PowerPak’s operational and quality standards. The ideal candidate brings deep expertise in multi-modal freight (Parcel, LTL, FTL), fleet management, and hands-on dock supervision — with the academic foundation to drive continuous improvement across the outbound supply chain. Key Responsibilities Dock Leadership & Team Supervision • Own the outbound dock from 2:00 PM through end-of-shift, serving as the primary point of accountability for all dock activity, • Supervise, coach, and develop outbound fulfillment staff including pickers, packers, loaders, and dock associates, • Assign daily tasks, manage labor allocation, and monitor individual and team performance against shift KPIs, • Escalate staffing, equipment, or operational issues to Operations Management as needed Outbound Logistics Coordination • Coordinate all outbound shipment modes including Parcel (FedEx, UPS, USPS), LTL, and FTL freight, • Manage carrier relationships, schedule pickups, and resolve service failures or exceptions in real time, • Serve as the primary point of contact with third-party carriers and logistics partners during shift hours, • Monitor outbound shipment status and proactively communicate delays or changes to internal stakeholders, • Ensure accurate generation of all shipping documentation, BOLs, manifests, packing slips, and carrier labels Fleet Routing & Management • Build, optimize, and manage daily delivery routes for PowerPak's fleet of vans and trailers using routing software, • Oversee driver dispatch, pre-trip inspections, and hours-of-service compliance, • Coordinate vehicle maintenance scheduling with the Operations team to minimize fleet downtime, • Track and report fleet performance metrics including DIFOT, stop counts, and cost-per-delivery Loading Operations • Supervise and participate in the loading of fleet vans, trailers, and carrier pickups, ensuring proper weight distribution, load integrity, and route sequencing, • Enforce safe loading procedures and company standards for mixed-freight handling, • Direct forklift operators and dock associates to stage and load outbound freight efficiently, • Conduct pre-load audits to verify order accuracy, product condition, and labeling compliance before departure Inventory & Systems Management • Utilize NetSuite to manage outbound order flow, monitor inventory accuracy, and generate shipping reports, • Leverage WMS and RF scanners to confirm picks, validate loads, and maintain real-time inventory integrity, • Identify and resolve shipping discrepancies, short-ships, and order exceptions before close of shift, • Support cycle count programs and collaborate with the Inventory team on outbound-related variances Quality Control & Compliance • Ensure all outbound orders meet PowerPak quality and accuracy standards prior to shipment, • Enforce packaging, labeling, and documentation compliance across all shipment types, • Maintain a safe, organized, and OSHA-compliant dock environment, • Report and document incidents, near-misses, and equipment issues promptly Reporting & Continuous Improvement • Prepare and deliver end-of-shift operational reports covering shipment volumes, exceptions, route performance, and team productivity, • Identify and recommend process improvements across dock operations, routing efficiency, and carrier utilization, • Partner with Operations Management to develop and implement SOPs for outbound workflows, • Analyze shipping data trends to reduce costs, improve delivery accuracy, and enhance customer experience Qualifications • Bachelor’s degree in Operations Management, Supply Chain, Logistics, or a related field preferred, • Minimum 5 years of warehouse or distribution experience, with at least 2 years in a supervisory or lead capacity, • Demonstrated expertise in LTL, FTL, and Parcel shipping operations, • Proven experience managing fleet routing and driver dispatch using routing software, • WMS and RF scanner experience required; NetSuite experience strongly preferred, • Forklift certification required (sit-down counterbalance; reach truck a plus), • Experience with DOT/HOS regulations and fleet compliance, • Proficient in Microsoft Office (Excel, Outlook) and shipping/logistics platforms, • Valid driver’s license and reliable transportation, • Ability to lift up to 50 lbs frequently; must be able to work in a physically demanding dock environment, • Must meet all qualifications listed above to be considered for this position Skills & Attributes • Strong leadership presence with the ability to motivate and hold a team accountable in a fast-paced environment, • Exceptional organizational skills and the ability to manage multiple priorities simultaneously, • Analytical mindset — able to interpret shipping data and translate insights into operational action, • Clear and professional communicator, both verbal and written, across all levels of the organization, • Customer-first mentality aligned with PowerPak’s core values of Extreme Customer Service, Reliability, and Transparency, • Able to read, write, and communicate fluently in English, • High degree of personal accountability, punctuality, and attention to detail, • High school diploma or equivalent required; Bachelor’s degree as noted above PowerPak Perks • Great medical, dental & vision benefits, • 401(k) matching program, • Generous paid time off and holiday policies, • Team-first mindset, • Career growth opportunities We are Great Place to Work certified, with 98% of team members stating they are proud to work for PowerPak! We are always looking for ways to put "People First". To learn more, check out our Core Values here: