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  • District Production Manager (PA)
    District Production Manager (PA)
    4 days ago
    Full-time
    Philadelphia

    Reports to: Director of Food Production With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette's mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The District Production Manager is responsible for managing sanitation, monitoring packaging and all displays to ensure the best quality products are delivered to our customers. Under this role, you will keep the store's sanitation, displays and quality at the highest level. This candidate will be a key leader who focuses on educating and mentoring employees effectively to ensure customer satisfaction when they buy product from Paris Baguette. The ideal candidate will have a deep knowledge of food producing techniques, sanitation, and quality assurance to help achieve our mission to bring expertly crafted baked and brewed goods to our guests through a warm and welcoming bakery café experience. KNOWLEDGE AND RESPONSIBILITIES • Supervise the entire store staffs in a region, • Recruit and hire staff for any open position at stores, • Plan, direct, and manage time and schedule of production staffs of stores, • Train and educate employees on the importance of quality, sanitation and food producing techniques to ensure customer satisfaction., • Set purchasing planning, • Check and improve the process and facility, • Evaluate sanitary compliance by individual staff in factory/store, • Evaluate sanitary level in factory/store, • Check the local sanitation related law and regulation, and reflect this to the business rules/process, • Monitor the Health Inspection standards compliance, • Oversees and find the content unsuitable for the store sanitation, • Establishment of joint measures to improve the sanitary level with production field manager, • Assess the sanitary improvement activities and feedback, • Evaluate the quality of products produced in stores, • Improvements training, • Prepare a report on new product launching, • New product related training, • Periodical reports to the production team leader on a daily/weekly basis (staff/product/work activities, etc.), • Report products for defects, • Calculate and report the product cost, • Manage and report personnel expenses of production specialists, • Other duties may be assigned WHAT YOU NEED TO HAVE • Educational background as a Confectionery/Foods major (over 6 months courses in Culinary School)., • Minimum of 5 years of relevant experience (Bakery/Café experience preferred), • Knowledge on food producing processes, sanitation, and quality programs, • Knowledge on food producing techniques, food microbiology, and food sanitary safety practice and procedures, • Food Manufacturing Practices (GMP), HACCP Principles, ISO 9000, and baking related regulatory knowledge, • Skills in root cause analysis, problem solving, ability in applying technical principles to project management, • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette's Mission, Vision, Brand Values and Culture., • Love of travel! Ability to commute to all current Corporate and Franchise locations, as well as proposed openings. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

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  • Reservationist
    Reservationist
    26 days ago
    $30–$35 hourly
    Full-time
    Northeast Philadelphia, Philadelphia

    As a Reservationist at PHILADELPHIA TRUCK PARTS, you will be a vital link between our customers and our operations, managing appointments and ensuring a seamless experience for parts pick-ups and order coordination. You will play a crucial role in organizing our scheduling systems and communicating effectively with both customers and our internal teams to maintain efficiency and customer satisfaction. Key Responsibilities: • Manage and schedule customer appointments for parts collection or consultation, ensuring optimal use of time and resources., • Coordinate closely with warehouse and sales teams to confirm part availability and prepare orders for customer pick-up or dispatch., • Accurately record, update, and maintain reservation details within our scheduling system., • Communicate clearly and proactively with customers regarding their appointment status, any changes, and necessary preparations., • Address customer inquiries related to order scheduling, logistics, and parts availability., • Contribute to a high level of customer satisfaction through organized, responsive, and friendly service. Qualifications: • Proven experience in a customer service, administrative, or scheduling-focused role., • Exceptional organizational skills and meticulous attention to detail., • Excellent verbal and written communication abilities., • Proficiency in using scheduling software and standard office applications., • Ability to manage multiple tasks effectively in a dynamic and fast-paced environment., • A positive attitude and a genuine commitment to delivering outstanding customer service. This role is integral to our operations, helping us efficiently serve our clients in the heavy-duty truck and trailer parts industry. We offer a supportive work environment where your organizational skills will be highly valued and contribute directly to our success.

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