About Common Hours… Common Hours is our second location where our first shop is in SOHO, Manhattan with the different name. Common Hours is located on 35 W 35th Street in Manhattan and we expect open by beginning of beginning of August. We will need many hands from training baristas to coffee professionals. What we look for is not one’s coffee skills but the skills that are harder to train and those are kindness, honesty, and openness. If you think you have these ‘hard-to-train’ skillsets already, please apply to the positions at common hours with no hesitation. We look forward to meeting with you soon! Assistant Manager As the Assistant Manager, you will support the daily operations of the coffee shop and help maintain the highest standards of customer service, product quality, and team performance. You will work closely with the Manager to lead and motivate the team, ensure operational efficiency, and uphold the shop’s brand and values. Key Responsibilities: Team Leadership: Assist in training, supervising, and scheduling baristas and staff to ensure smooth shift operations and a positive team environment. Customer Experience: Model and promote exceptional customer service, resolving issues promptly and professionally to maintain guest satisfaction and loyalty. Quality Control: Ensure consistency and excellence in coffee preparation, presentation, and overall product quality. Inventory & Ordering: Monitor inventory levels and assist in ordering supplies, coffee, and equipment while minimizing waste and managing costs. Operational Support: Oversee opening and closing procedures, cleanliness, equipment maintenance, and compliance with health and safety standards. Sales & Reporting: Assist with daily sales tracking, cash handling, and end-of-day reporting. Problem Solving: Act as a point of contact for shift-related challenges and support staff in real-time decision-making. Requirements New York City Food protection certificate (DOH card) 2+ years’ experience in a customer service leadership position Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) Availability to work between 7 am and 5:00 pm You must be authorized to work in the U.S Benefits and Perks $6,5000-$70,000 a year (Hourly Payment option is available) Paid sick time Paid vacation time Commuters benefit Barista As a Barista in common hours, you play a key role in delivering a memorable coffee experience through precision, care, and hospitality. You’re responsible for crafting high-quality beverages, maintaining a welcoming environment, and supporting daily shop operations. Key Responsibilities: Coffee Preparation: Skillfully prepare espresso-based and brewed coffee drinks using manual and automated methods (e.g., espresso machine, pour-over, AeroPress, etc.). Customer Service: Provide warm, attentive, and knowledgeable service; guide guests through the menu and make recommendations based on taste and preference. Consistency & Quality: Follow recipes, dialing in espresso, and adjusting grind size or extraction to maintain taste and presentation standards. Cleanliness & Organization: Maintain a clean and organized workspace, including bar, machines, and dining area; adhere to sanitation and food safety standards. Product Knowledge: Stay informed about coffee origins, roast profiles, and brewing methods; participate in tastings and trainings to improve knowledge. Team Collaboration: Work efficiently with team members during busy hours; assist with restocking, dishes, and shift change tasks as needed. Cash Handling: Operate the POS system accurately for order entry and payment processing. Requirements Able to lift 25+ lbs, and to stand for long periods of time Availability that meets the needs of our cafes Full Time: 30-40 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday) Availability to work between 7 am and 5:00 pm You must be authorized to work in the U.S Benefits and Perks $17~1$18 per hour plus tips Paid sick time Paid vacation time Commuters benefit
What is a Direct Support Professional? The Direct Support Professional (DSP) is responsible for implementing person-centered services for each individual. This includes ensuring implementation of the individuals services, goals, and outcomes in relation to program-based and community inclusion activities. In addition, the Direct Support Professional is solely responsible for the individual's overall physical and emotional well-being. You would be responsible for: - Under supervision, provide support and services which involve advocating for, encouraging, guiding, and teaching individuals in expressing personal choice, ensuring community integration, assisting individuals with personal hygiene care, toileting, lifts and transfers, dining, dressing, and meal preparation. - You would help individuals to participate in games and recreational programs; coach and encourage individuals to develop daily living skills; and provide a clean, safe, and comfortable environment. - You would collaborate with other staff to implement and record care plans and, in accordance with special instructions, you may administer medication. These positions are physically demanding. - You would need to be prepared to act to ensure the health and safety of individuals in emergency situations. - You will participate in staff meetings, in-service training and on-site workshops as required for professional growth and development. Attending external training and workshops in the direction of direct supervisor or program management. Maintain certification in *AMAP, CPR, First Aid and SCIP, as required. - You must be able to stand for extended periods of time, bend, stretch, and lift bedridden and/or incapacitated individuals. - You will help to promote and support the inclusion of individuals in their community according to their unique needs, interests, and desires. Model and encourage interaction between individuals and community members. Help foster individuals’ personal growth by assisting in forming and maintaining friendships with neighbors, co-workers, and peers. - You will help with transporting individuals or assist them in taking public transportation. - You will assist in maintaining positive communications with family members, advocates, and service providers as per program needs. To learn more about what direct support professionals do on the job every day. Qualifications You are a good fit if you have: - High school diploma, GED, CNA (Certified Nursing Assistant certification) or possess a Direct Support Professional (DSP) certificate from an accredited public or private organization. - One year or more work experience with individuals with developmental disabilities preferred. - Excellent written, communication and mathematical skills. - Valid NYS driver license preferred but not required. - A flexible work schedule. Benefits: What we offer once YOU join our growing family: At HeartShare we offer a comprehensive benefit package based on full-time/part-time status. You can expect: - Paid time off (holidays, calendar, sick and personal) - Professional development opportunities - Team environment - Medical and dental benefits - Employer-paid life insurance - Optional insurance (life, disability, etc.) - 403(B) retirement plans - Flexible spending account (dependent care, medical, parking, and transit) - Employee assistance program HeartShare is an Equal Opportunity Employer (EOE). About HeartShare Who WE ARE: For over one hundred years, HeartShare has dedicated itself to improving the lives of people needing special services and support. The HeartShare team, now 2,100 employees and growing, helps individuals develop to their fullest potential and lead meaningful and enriched lives. To learn more about HeartShare, please to apply