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Our clients realize welcoming tenants, guests and vendors is as important as how the property is kept presentable and safe. To provide this, Planned Lifestyle Services (PLS) is hiring motivated, courteous and knowledgeable Front Desk Associates and Doormen to ensure the best experience and related services are provided and available to all. Primary Job Responsibilities: - Greet, announce, and provide direction to tenants, guests, and vendors upon entering the building. - Develop and maintain relationships with tenants to provide individualized and unique experiences based on their personalities, lifestyles, needs, and expectations including: - Scheduling reservations and appointments at restaurants, businesses, hotels, and entertainment venues. - Planning and organizing on-site events. - Provide direction, referrals and helps access local entertainment, dining, retail shopping, sporting events, tourist attractions and car services. - Document, secure and track mail, deliveries, and vendor services at designated areas. - Answer telephones, monitor lobby as well as maintain and control keys & access cards. Requirements: - 3+ years of concierge or Front Desk experience. - Desire and passion to provide a warm and welcoming hello to everyone. - Excellent written and verbal communication and basic computer skills. - Knowledge of local attractions and establishments. - Polite, friendly, self-assured and able to multitask with good time-management. - Ability to lift up to 50lbs when needed. Benefits - Full-time employees (defined as working 30 or more hours per week) are eligible for medical, dental, vision and other ancillary benefits. - All employees (full-time and part-time) are eligible to participate in the company’s 401K which has an employer match.
Job Title: Crepes Maker Location: Bora Bora Smoothie Cafe - Staten Island Richmond ave( bull head) / Hylan blvd Position Type: Full-Time/Part-Time About Us: At Bora Bora Smoothie Cafe - Staten Island Richmond ave , we specialize in crafting delicious and beautifully presented crepes that delight our customers. We’re dedicated to using high-quality ingredients and providing a warm, welcoming atmosphere for our guests. Role Overview: As a Crepes Maker, you will be responsible for preparing a variety of sweet and savory crepes to order. Your expertise and creativity will help us deliver exceptional dishes that enhance our menu and attract new customers. Key Responsibilities: Crepe Preparation: Prepare and cook crepes according to our recipes and presentation guidelines. Ensure each crepe meets our quality standards for taste and appearance. Customer Interaction: Take orders and interact with customers to understand their preferences and special requests. Provide recommendations and answer questions about the menu. Menu Development: Assist in developing new crepe recipes and seasonal specials. Experiment with flavors and ingredients to keep our menu exciting and innovative. Quality Control: Monitor the quality and consistency of crepes. Make adjustments to cooking techniques and recipes as needed. Sanitation and Safety: Maintain a clean and organized kitchen area. Follow all food safety and hygiene procedures to ensure a safe working environment. Inventory Management: Keep track of ingredient levels and assist with ordering supplies. Ensure proper storage and handling of ingredients. Qualifications: Previous experience as a crepe maker or in a similar role is preferred but not required. Strong passion for cooking and attention to detail. Excellent customer service skills and the ability to work well in a team. Ability to handle a fast-paced environment and multitask effectively. Flexibility to work various shifts, including weekends and holidays.
We're seeking Seasonal Guest Service Agents. About You: This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System. About the Opportunity: Seasonal Guest Service Agents are our eyes, ears, and friendly faces on the ground at each of our terminal locations. Agents will act as ticket agents, customer service representatives, concessionaire and ambassador to the many passengers exploring the unique neighborhoods that Citywide serves. They are responsible for selling tickets, answering questions, and managing queues. Part-time Seasonal hourly rate of $17.56. Weekends and holidays a must. Essential Duties & Responsibilities: - Ensuring all passengers have a pleasant experience and are informed about the different ways to purchase tickets (either via Ticket Vending Machines, our Mobile App, or through Guest Service Agents). - Must be able to handle money and tickets accurately and responsibly and effectively handle cash and credit card sales in high volume and quick-paced environment. - Responsible for accurate cash counts and deposits. - Promote the Mobile Ticketing App. - Act as ambassador who promotes all things ferry. - Knowing and communicating information about the ferry service, including rules, regulations, and basic knowledge about the neighborhood where assigned. - Most positions require working alone, but some may require working with a partner. - Contacting managers with information regarding any major ferry delays, incidents, or passenger complaints. Including filing reports with your Supervisor regarding any ADA/Discrimination complaints from passengers. - Set up and break down of ticketing cash drawer, filling out paperwork related to ticket sales. - Communicating with other guest service agents in other locations regarding vessel delays or other information. - Constantly and consistently making proactive announcements to passengers between departures. - Maintaining a manageable queue for waiting passengers. Keep the queueing area organized, clean and clear. - Assisting customers when boarding the vessel in order to ensure that they have correct tickets and are aware of the direction they will be traveling on each vessel. - Manning the ticket window or location during hours of operation. Agents are not permitted to leave their assigned location without approval from a Supervisor. - Selling ferry tickets via cash or credit card. - Selling on-board concessions. Managing inventory onboard the vessels. This requires setting up your concessions area by putting out all shelves and products and keeping shelves stocked at all times. This also requires the concessions area to be setup with an alcohol display. - Checking product quality by monitoring expiration dates and reporting any expired or damaged products to your Supervisor. - This position may require the ability to stand for long periods of time and work outdoors in all weather conditions. Guest Service agents are not permitted to utilize passenger seating areas or tables for personal use. - Guest Service agents will assist in training new hires as needed for upland and concessions shifts. - Demonstrate RESPECT Values with internal and external guests. - Hold yourself and all employees accountable to the Environmental, Safety, Security and Quality Respect and SMS systems of the organization and work to support the HSSQE team to implement such systems, plans and control of records and documentation. - Understand and follow all RESPECT procedures that relate to your job duties. - Work with a “safety-first” attitude. - Minimize your impact on the environment when at work. - Treat our customers with RESPECT at all times. - Accurately complete all documentation including payroll, time sheets, revenue reports, paperwork, and invoices on a timely basis. - Know and understand internal policy and external regulatory requirements that relate to your position and department. - Other Duties as assigned Requirements & Qualifications: - Position requires working on the Brooklyn, Queens, and Manhattan waterfront. - Previous experience in ferry, transit, hospitality, or attraction industry preferred. - Experience working in customer service, retail, or visitor services a plus. - Standing, bending, stooping, and lifting weights up to and including 60 lbs. may be required. - A hospitable service atmosphere must be projected at all times. - Ability to work weekends and holidays is a must. - Must be 18 years of age
We are seeking a skilled and personable bartender with at least 3-years of experience to join our team. The ideal candidate has worked in both upscale dining and local bar settings, blending expert mixology with a warm, welcoming presence. We are open to meeting all candidates who possess solid experience and who have strong customer service skills. Responsibilities: • Craft and Serve High-Quality Beverages • Prepare and serve classic and contemporary cocktails with expert technique and presentation. • Collaborate with management in curating a seasonal drinks menu that aligns with the venue’s aesthetic and seasonal ingredients. • Provide recommendations on wine, beer, and spirits to enhance the guest experience. • Deliver Exceptional Customer Service. • Engage with guests in a professional, friendly, and approachable manner. • Anticipate customer needs, offer suggestions, and personalize the experience when appropriate. • Handle special requests and dietary restrictions with attention to detail. • Maintain an Efficient and Organized Bar. • Keep the bar clean, stocked, and organized throughout service. • Ensure garnishes, syrups, and mixers are prepped and replenished as needed. • Follow proper sanitation and hygiene protocols, maintaining compliance with local health regulations. • Collaborate with all Team members and work closely with the kitchen and waitstaff to ensure smooth service flow. • Assist with training and mentoring junior bar staff when necessary. • Manage Bar Operations, accurately process payments, manage tabs, and handle cash or credit transactions. • Monitor and control inventory, assisting in ordering and restocking supplies. • Enforce responsible alcohol service, ensuring compliance with state laws and company policies. Requirements: • 3+ years of bartending experience in either upscale casual/modern casual or casual/local bar environments. • Strong mixology skills, with the ability to craft classic and signature cocktails with precision and creativity. • Robust knowledge of spirits, wine, and beer, including food and beverage pairings. • Exceptional customer service and hospitality skills, with a warm and engaging personality. • Ability to work efficiently in a fast-paced environment, handling multiple orders and engaging with guests simultaneously. • Strong cash handling and POS system experience, ensuring accuracy in transactions. • Experience in inventory management, including ordering, stock rotation, and minimizing waste. • Ability to follow and enforce alcohol service laws and responsible beverage service practices. • Strong teamwork and communication skills, working collaboratively with servers, kitchen staff, and management. • Commitment to cleanliness and safety, adhering to all health and sanitation standards. • A passion for mixology, hospitality, and creating memorable guest experiences. Speaking multiple languages and familiarity with Italian Culture and food is a plus. Why Join Us? • We are a long-established, well-known UES Italian restaurant that is both a dining destination for influencers as well a beloved local restaurant specializing in Northern Italian cuisine • Our bar seats 15 and has a long-established group of regulars, which translates into a steady payday for both you and the restaurant • Our restaurant seats 80, with at least two seatings on the busiest evenings. We also have a robust lunch crowd on most afternoons. • We maintain a dynamic, high-end, yet welcoming atmosphere for our guests • We are a family of Servers, Bussers, Runners, Bartenders, Managers, and an exceptionally talented kitchen staff. Come and join our passionate and professional team • Competitive pay and generous tips If you genuinely love mixology, possess exceptional hospitality skills, and thrive in upscale and local bar settings, where the pace can go from slow to standing room only within a span of 20-minutes we’d love to hear from you!
Fire safety Tactics is committed to providing exceptional security service with a focus in hospitality/customer service. As a security guard, your responsibilities include but are not limited to: patrolling designated areas, monitoring surveillance systems, enforcing security protocols, spotting suspicious behavior, managing access to the property, responding to incidents, and reporting any irregularities to the relevant authorities. Essentially, you serve as a visible deterrent to crime by maintaining a vigilant presence and safeguarding both the property and its personnel. Patrolling premises: Regularly walking around the property to check for potential security breaches, unauthorized access, or suspicious activity. Access control: Checking identification of visitors and employees, verifying authorized entry, and denying access to unauthorized individuals. Surveillance monitoring: Actively observing security cameras and other monitoring systems to identify potential threats. Incident reporting: Documenting any suspicious activity, property damage, or security breaches and reporting them to the appropriate authorities. Responding to emergencies: Taking immediate action to address emergencies like fires, medical situations, or active threats, coordinating with emergency services when necessary. Enforcing rules and regulations: Ensuring compliance with company policies and local laws regarding security procedures. Maintaining logs: Keeping detailed records of activities, visitor information, and incidents that occur on the premises. Required skills for a security guard: Observational skills: Ability to attentively monitor surroundings and identify potential threats. Alertness and vigilance: Maintaining focus and awareness during long periods of observation. Communication skills: Clear and concise reporting of incidents and ability to interact with visitors and staff. Physical fitness: Ability to patrol large areas on foot and respond quickly to situations. Decision-making skills: Assessing situations and taking appropriate action based on security protocols. Customer Service Customer service typically involves acting as the primary point of contact for customers, addressing their inquiries and concerns promptly and professionally, providing information, resolving issues effectively, and maintaining positive customer relationships, while adhering to company policies and procedures to ensure customer satisfaction. Required skills: Excellent communication skills: Active listening, clear and concise verbal and written communication Problem-solving skills: Ability to analyze customer issues, identify solutions, and implement them effectively Customer focus: Prioritizing customer satisfaction and building positive relationships Adaptability: Ability to handle diverse customer inquiries and situations with patience and flexibility
Prescription Processing: Receive and verify prescriptions from doctors or patients. Accurately interpret prescription orders, including medication dosage, strength, and directions. Prepare and label medications according to prescription orders. Ensure the correct drug, dosage, and instructions are provided. Medication Dispensing: Assist in the preparation of medication by counting, measuring, and mixing medications. Dispense prescribed medications to patients. Ensure the right medication is provided to the right patient. Inventory Management: Monitor and maintain inventory levels of medications and supplies. Order and stock medications as necessary. Check for expired medications and ensure proper disposal when required. Customer Service: Provide excellent customer service by answering patient inquiries and addressing concerns. Explain proper medication usage, dosage, and potential side effects to patients. Assist patients in understanding prescription refills, insurance matters, or general pharmacy policies. Medication Preparation and Compounding: Prepare customized medications (e.g., creams, ointments, solutions) when required. Follow strict guidelines for compounding sterile and non-sterile medications. Record Keeping and Documentation: Maintain accurate and up-to-date patient medication records. Document prescription orders, refills, and patient consultations. Ensure confidentiality of patient information according to HIPAA regulations. Quality Control: Double-check prescriptions for accuracy and completeness. Ensure medications are properly stored, following safety protocols. Participate in routine audits or checks to maintain compliance with legal and regulatory standards. Collaboration with Pharmacists and Healthcare Professionals: Work under the supervision of licensed pharmacists to ensure proper patient care. Communicate with doctors or other healthcare professionals regarding prescription clarifications or medication interactions. Insurance and Billing: Process insurance claims and verify patient insurance information. Assist patients in understanding prescription coverage and any out-of-pocket costs. Maintaining Pharmacy Equipment: Ensure all pharmacy equipment is functioning properly, including pill counters, label printers, and compounding tools. Pharmacy technicians play an essential role in supporting pharmacists and ensuring that patients receive the correct medication and care.