Detail/Wash Bay Lead
19 days ago
Fort Wayne
Job DescriptionAre you in search of a company that resonates with your proactive spirit and entrepreneurial mindset? Your search ends here with Premier Truck Rental!Company OverviewAt Premier Truck Rental (PTR), we provide customized commercial fleet rentals nationwide, helping businesses get the right trucks and equipment to get the job done. Headquartered in Fort Wayne, Indiana, PTR is a family-owned company built on a foundation of integrity, innovation, and exceptional service. We serve a wide range of industries—including construction, utilities, and infrastructure—by delivering high-quality, ready-to-work trucks and trailers tailored to each customer's needs. At PTR, we don't just rent trucks—we partner with our customers to drive efficiency and success on every job site. POSITION SUMMARY The Detail / Wash Bay Lead is responsible for overseeing the daily operations of the wash bay and detail department, ensuring high standards of cleanliness, safety, quality, and customer satisfaction. This role involves managing a team of wash bay and detail technicians, daily workload assignments, handling administrative tasks, managing vendor relations, and ensuring compliance with all safety regulations. The Wash / Detail Lead will coordinate vehicle movements, maintain inventory of cleaning supplies, and ensure high standards of vehicle presentation and safety while maintaining optimal productivity. LOCATION • Ensure consistent application of wash/detail procedures and safety practices., • Inspect completed units for cleanliness and readiness, ensuring PTR quality standards are met., • Address and correct deficiencies with technicians promptly and constructively., • Serve as the final quality gatekeeper prior to unit staging or delivery., • Monitor team productivity and identify opportunities for process improvement., • Minimize rework by improving initial detail accuracy and accountability., • Coordinate with other departments (e.g., Service, Body Shop, Rentals) to streamline workflow and reduce bottlenecks., • Act as a liaison between the detail team and leadership., • Maintain visibility on scheduling changes, wo, • kload shifts, or special unit requirements., • Lead pre-shift huddles or end-of-day recaps as needed., • Promote and enforce safe work habits, PPE use, and 5S practices in the wash/detail area., • Train and cross-train team members on best practices, process updates, and backup tasks., • Participate in or lead safety audits, equipment inspections, and incident reporting., • Manage and maintain inventory of cleaning supplies, tools, and equipment, ensuring timely replenishment., • Order and restock supplies as needed, prioritizing cost-effectiveness and ensuring optimal availability., • Enforce safety protocols and procedures to ensure a safe working environment for all team members., • Conduct regular safety training sessions and enforce compliance with company policies., • Identify operational improvements and implement solutions to enhance wash bay and detail technician efficiency and finished unit quality., • Develop and maintain standard operating procedures (SOPs) for wash bay and detail department operations., • Prepare and present regular reports on team performance, inventory usage, and operational metrics., • Maintain a 5S (Sort, Set, Shine, Standardize, Sustain) organized workspace, ensuring efficiency, cleanliness, and safety standards are consistently met., • Finalize quality work in the QO App and ensure all standards are met to make units rent-ready and escalate any findings to the supervisor immediately., • Ability to build and maintain good rapport with internal and external customers., • Flexibility and adaptability with the ability to work under pressure to meet deadlines in a fast-paced environment., • Strong team player who can collaborate effectively., • Willingness to receive and improve upon constructive feedback., • Must be able to work both in an indoor shop environment and outdoors. Prior automotive detailing leadership experience EMPLOYEE BENEFITS At Premier Truck Rental (PTR), we invest in our people by offering competitive benefits, wellness programs, and growth opportunities designed to support you both professionally and personally. Wellness & Fitness Take advantage of our on-site CrossFit-style gym, featuring a full-time personal trainer dedicated to helping you reach your fitness goals. Whether you're interested in group classes, virtual personal training, personalized workout plans, or nutrition coaching, we've got you covered. Exclusive Employee Perks Enjoy a variety of additional benefits designed to make life a little easier and more enjoyable: * PTR Swag & Uniform/Boot Allowance * On-site Micro-Markets stocked with snacks and essentials * Discounts on phone plans, supplier vehicles, mobile detailing, tools, and equipment * Additional partner and vendor discounts Performance Incentives (Commissions, Bonuses & Profit Sharing) At PTR, we believe in rewarding success. Certain roles offer commission structures, bonuses, or profit-sharing opportunities based on performance. Incentive eligibility varies by position, so be sure to ask your recruiter about the compensation opportunities available for your role. Comprehensive Benefits — Starting Day One ✔ Premium healthcare coverage (medical, dental, vision, mental health & virtual healthcare) ✔ 401(k) matching and long-term financial planning support ✔ Paid time off so you can recharge ✔ Life, accidental death, and disability coverage ✔ Ongoing learning and development opportunities Training, Growth & Recognition We partner with the Predictive Index behavioral assessment tool, which helps identify natural behavioral drives such as dominance, extraversion, patience, and formality. This tool supports hiring decisions, team development, and employee engagement throughout the entire employee lifecycle. Culture & Connection — More Than Just a Job At PTR, we don't just build relationships with our customers—we build them with each other. Our tech-forward, highly collaborative culture is rooted in our core values. Connect and engage through: ✔ PTR Field Days & Team Events ✔ The Extra Mile Recognition Program ✔ PTR Text Alerts & Open Communication Employment Classification Premier Truck Rental hires full-time, part-time, contractor, and intern positions depending on business needs. Benefits eligibility varies by employment classification. Contractors, interns, and part-time employees are not eligible for the full-time employee benefits package. Equal Opportunity Employer Premier Truck Rental is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law