Host & Hostess jobs in Fort Wayne, IndianaCreate job alerts

Job Description NOW HIRING / IMMEDIATELY HIRING: HOSTS / HOSTESSES • Part-time or full-time hours at a highly competitive rate of pay., • Comprehensive benefits program offered to all team members – including medical, dental, vision, life and disability insurance plus voluntary benefits., • Flexible scheduling to accommodate school, life and family., • Advancement Opportunities. The quality of our team is our best recipe. It takes more than high-quality ingredients and a flame grill to bring out that warm hospitality that Logan’s is known for. It takes the right kind of person. You know, the kind of person who’s never met a stranger. Someone with an outgoing personality, who treats everyone they meet like an old friend. If this sounds like you, then pull up a stool because opportunity and good times are calling. Your role is to be the best “first and last impression” to everyone passing through our doors. It is essential to our restaurants success as you contribute to delivering a perfectly crafted experience every time with pride to our guests! Your commitment to us: • “Set the stage” for an exceptional dining experience by guiding our guests safely and professionally through our dining room to their table while engaging in warm and friendly conversation, • Demonstrate genuine hospitality during every interaction whether it be over the ‘phone or in person. This may be in providing accurate wait times, directing guests to the restrooms, taking reservations, receiving to-go orders or answering questions., • Create positive first impressions that build loyalty in return guests, • Must be at least 16 years of age or must be 18 years of age or older if serving alcohol We are an Equal Opportunity / E-Verify Employer. This job description is not intended to be all-inclusive. As a SPB Hospitality Team Member you may be asked to perform additional related duties to meet ongoing needs.

Job Description Position Summary The Host is to adhere to the host service standards of the company while taking care of our Guests when answering phones, taking "to go" orders or opening door, greeting, directing flow of guests to waiting or bar areas, when seating and thanking when departing. Remember you are the guest's first impression. Everyone's FIRST (and last) responsibility is to ensure our guests have a great experience. Primary Responsibilities Including, but not limited to: • Courteously open door and greet all Guests immediately upon arrival, making all Guests feel welcome and appreciated through accommodating actions with a pleasant, genuine, and enthusiastic demeanor., • Thank guests as they depart and inquire about their experience - if the response is negative, immediately contact a manager to ensure every guest leaves happy., • Stay organized, think and act with purpose and a sense of urgency., • Knowledge of food and beverage menus and pricing, specials, and promotions, as well as host standards and procedures, garnishes, food portions, accompaniments, and proper sales procedures for To Go., • Must maintain cleanliness and organization of host station and assist with stocking, running food, and side work before, during and after each shift., • Assist management team in ensuring maximum profitability through daily operations., • Ensure compliance of established goals through direction and continual communication., • Responsible for seating Guests and controlling the flow of the restaurant., • Knowledge of the operation, maintenance, and cleaning procedures for any equipment used in the performance of your job., • Effective operation and use of the phone, intercom, paging, and headphone systems., • Thoroughly bus and clean tables, booths, and chairs; sort and roll silverware, and preset dining room tables., • Ensure that floors are clean and dry., • Responsible for assisting with any To Go items including ordering, packaging, and cash handling., • Liable and responsible for sales recorded on the register under your host number (i.e., all cash and credit transactions, claiming 100% of tips, maintaining and balancing their drawer and coupon redemption, etc.)., • Adhere to all current company policies and procedures (i.e., security/emergency procedures, Social Media Policy, etc.)., • Communicate openly and honestly with all team members and management during periodic team member meetings, pre-meal, pep talks, and reviews., • Must know and adhere to all regulations regarding Responsible Service of Alcohol in accordance with our policies and State laws., • Knowledge of company and in-store promotions, new product rollouts, and point of sale materials; all menu items and LTO food upgrade items, additions and/or changes., • Other duties as assigned.Position Qualifications, • High school diploma or general education degree (GED), • Must be able to hear, and read, write and speak English fluentlySkills & SpecificationsExperience/Training:, • Must complete the Host training phases for the Host position (including, but not limited to Responsible Service of Alcohol, GHS course and quiz, Allergy e-Class, watch Best in Class Service DVD, FOH Menu test, Host test, working with a Certified Trainer and complete the Independent Study Assignments of the training)., • Must possess all necessary technical skills required to effectively work in the FOH position.Required:, • Working knowledge and application of core company values, policies, and procedures., • Ability to exercise discretion and independent judgment with respect to challenging situations., • Basic computer knowledge of Front of House (FOH) systems., • Lead by positive example, acting in a professional, courteous manner at all times., • Excellent verbal and written communication skills., • R (Not Applicable) - Activity is rarely/not required in this position (0 – 2 hrs/month), • O (Occasionally) - Position requires this activity up to 33% of the time (0 – 2.5+ hrs/day), • F (Frequently) - Position requires this activity from 33% - 66% of the time (2.5 – 5.5+ hrs/day)

Job Description HOST/HOSTESS JOB DESCRIPTION Title: Host/Hostess Reports to: Manager on Duty SUMMARY OF POSITION: The first employee to interact with arriving guests as they enter Wings Etc. It is the function of the host/hostess to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the service from Wings Etc.by their exchange with the host/hostess. DUTIES & RESPONSIBILITIES: • Make sure all menus are wiped down, free of spots or stains, and complete., • Make sure entry doors are clean, free of debris and inviting., • Check with manager to assure there are no large or private parties you do not know about., • Greets guests, escorts them to their table, pull seat out for the ladies, and present menus., • Communicates to the server they have been sat., • Keep in constant contact with manager with wait list. Indicates to guest numbers of tables in front of them., • Keep an eye out that the dining room, entryway, bathrooms, and menus are kept clean throughout operations., • Say good-bye to all of the guests. Check to see that everything was wonderful., • Informs manager with every guest and if there was any kind of problem quickly get a manager., • May prepare beverages and expedite food orders., • Executes the outs checklist to Wings Etc. Standards, • Assists Servers/Bartenders in bussing of tables. QUALIFICATIONS: • Be able to work in a standing position for long periods of time., • Be able to reach, bend, stoop, and frequently lift up to 50 pounds.