Assistant Director of Employment and Transitions Supports
hace 2 días
Fort Wayne
Job Description Assistant Director of Employment & Transitions Supports Location: Fort Wayne, IN Pay: $52,748 - $71,392 Shift: Monday - Friday 8a-5p Flex Job Summary: The Assistant Director of Employment and Transition Supports provides operational leadership and oversight for all individualized employment support services and school-based transition programming, ensuring high-quality, person-centered outcomes across the employment continuum. This role empowers individuals to build skills, explore career and postsecondary pathways, gain real-world experience, achieve competitive employment, and sustain long-term success in the workforce. The Assistant Director ensures services operate in full compliance with regulatory expectations, align with division goals, and integrate seamlessly with agency systems. In partnership with the Director of Employment Services, this position drives excellence in service delivery, staff development, regulatory compliance, and measurable participant outcomes. Primary Responsibilities • Regulatory Compliance and Quality Assurance, • Ensure full compliance with all applicable federal, state, and local regulations, including CARF standards, Vocational Rehabilitation requirements, Medicaid Waiver guidelines, and all related agency policies and funding rules., • Monitor and communicate changes in funding guidance, audit requirements, and employment regulations., • Maintain documentation systems that meet audit, accreditation, and internal quality standards., • Facilitate quality assurance processes to verify service fidelity., • Develop and support continuous improvement initiatives aligned with division and network expectations., • Operational Leadership, • Provide daily leadership and oversight for all individualized employment and transition services., • Support individuals in strengthening essential skills needed for workplace readiness and long-term success., • Ensure services promote exploration of career pathways and postsecondary opportunities., • Oversee the coordination of real-world and work-based learning experiences., • Guide the delivery of individualized supports that help participants obtain competitive integrated employment., • Ensure ongoing services that promote job retention, workplace stability, and long-term employment success., • Ensure services are delivered consistently across sites, following network standards, best practices, and funder guidance., • Support program integration across the service continuum, ensuring seamless pathways from school-based transition to community employment and follow-along supports., • Identify service gaps, workflow challenges, and barriers, and implement solutions to maximize efficiency and participant success., • Leadership and Staff Development, • Supervise and develop staff responsible for individualized employment and transition support services., • Provide coaching, mentorship, and support for emerging leaders and staff., • Oversee training related to service delivery, best practice fidelity, documentation standards, and person-centered planning., • Maintain staffing patterns that ensure timely service provision and fiscal responsibility., • Promote a culture of professionalism, accountability, and continuous skill development., • Program Performance & Data Management, • Track and analyze key metrics related to employment and transition services., • Identify trends, areas of underperformance, and opportunities for improvement., • Prepare reports for the Director of Employment Services to support strategic planning and decision-making., • Oversee accurate and timely entry of service data into agency systems., • Fiscal Stewardship, • Assist with developing and managing budgets and cost centers associated with individualized employment and transition services., • Monitor revenue, billing accuracy, staffing utilization, and resource allocation., • Ensure maximization of funding resources while maintaining compliance and program quality., • Support timely and appropriate spending of grant funds tied to employment support projects., • Implement corrective actions for program areas not meeting financial or productivity targets., • Community and Stakeholder Engagement, • Represent employment and transition services in community forums, partnership meetings, and collaborative initiatives., • Build and maintain strong relationships with VR offices, schools, employers, workforce partners, and community organizations to expand inclusive employment opportunities., • Support the development and expansion of real-world and work-based learning opportunities aligned with regional labor market needs., • Strategic Alignment and Network Collaboration, • Serve as the operational partner to the Director of Employment Services in implementing division strategy., • Ensure employment support services align with agency and network initiatives, expectations, and priorities., • Participate in planning related to innovation, data systems, program development, and cross-agency collaboration., • Provide input on policy development, workflow efficiency, and service expansion opportunities. Qualifications • Demonstrated experience in employment supports, transition services, Vocational Rehabilitation, or related human services fields required., • Minimum of two (2) years of supervisory or program leadership experience required., • Strong knowledge of individualized employment supports, career exploration, work-based learning, and school-to-work transition practices., • Proven ability to lead and develop diverse teams, oversee effective workflows, use data to inform decision-making, and ensure high-quality, person-centered service delivery., • Knowledge of Vocational Rehabilitation requirements, Medicaid Waiver Extended Services, and State Line funding required., • Strong written and verbal communication skills with proven ability to build and maintain effective partnerships with community stakeholders, funders, and internal teams., • Proficiency in Microsoft Office Suite and agency documentation systems required., • Valid driver’s license, insurable driving record, and ability to travel., • Must successfully complete all background checks, reference verifications, and agency-mandated training requirements., • Demonstrated professionalism, confidentiality, and alignment with agency mission and values. Working Conditions • This position operates in a dynamic, fast-paced environment requiring flexibility, problem-solving, and close coordination across individualized employment and transition support services., • The role is primarily based in an office setting, with frequent travel to community locations, schools, employer sites, partner agencies, and program offices across northeast Indiana., • Occasional out-of-town or overnight travel may be required for meetings, trainings, or conferences., • Standard business hours apply; however, flexibility is expected to support early mornings, evenings, or occasional weekends based on program or participant needs., • Hybrid work may be permitted for administrative or planning duties when appropriate and with supervisor approval., • The role requires regular computer use, participation in virtual meetings, and use of agency-approved digital communication tools and documentation systems., • The Assistant Director must be able to sit or stand for extended periods, drive frequently, and travel between multiple sites., • Occasional lifting of up to 25 pounds (files, equipment, training materials) may be required., • Medical, Dental, and Vision Insurance, • Company-paid Life Insurance and Long-Term Disability, • Voluntary Life Insurance, • Employee Assistance Program (EAP), • Retirement Plan, • Vacation, Sick and Personal Time, • Employee referral bonus, • Holiday pay, • Flexible scheduling, • Paid training and continued education opportunities, • Advancement opportunities This position requires regular in-county travel, public speaking, and occasional evening or weekend work. Work is primarily in-office or in the field within Wood County, with some virtual meetings. Independent work is expected, with flexibility to adapt to community needs and organizational priorities. Occasional travel to corporate office is expected. Occasional lifting may be required. Additional Info: Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant.