Patient intake jobs in New York, New York - Page 5Crear alertas

Job Description PRIMARY PURPOSE Assist physicians and/or advanced practitioners in patient diagnosis by performing patient intake, specimen collection, and other lab and testing services. Promote operational efficiency and patient satisfaction through execution of clinical and administrative duties. Collaborate with clinical team members to provide the highest quality of patient care possible. ESSENTIAL JOB DUTIES Primarily accountable for specific functions and results. Ranked by descending order of importance. Not exhaustive and subject to change as necessary RANKESSENTIAL FUNCTION DESCRIPTIONClinical Responsibilities Approximately 70% • Using our WOWs, obtain patient vitals, physical stats, and medical history for each patient visit., • Perform phlebotomy and EKG as needed., • Execute lab & procedure orders, including completing appropriate forms, collecting and preparing specimens, and conducting point-of-care testing., • Retrieve laboratory and ancillary test results for review by provider., • Assist provider with setup of medical procedures, as needed/directed by provider., • Document all clinical services performed in the EMR accurately and completely., • Direct patient throughput and flow in the back office, ensuring patients are roomed, examined, and discharged timely and in an organized fashion.Administrative Responsibilities Approximately 10% • Organize medical supplies at the MA station and in exam rooms, according to company best practice, restocking rooms as needed., • Ensure the cleanliness and appearance of exam rooms for patients., • Complete daily procedure checklists., • Maintain 100% compliance with company trainings and policies., • Welcome new team members and provide support, as needed., • Engage in local marketing and marketing events, as needed. Approximately 20% • Assist with scribe duties such as:, • Assist providers with diagnostic test ordering., • Assist providers with basic patient care and setup of medical procedures., • Under provider guidance, communicate with patients, pharmacies, and labs., • Document patient follow-up needs, completed forms, and communication notes, • Track completion of non-clinical tasks discussed during the visit (e.g., referrals to outside services, educational materials provided), • Assist with maintaining accurate and updated charts for compliance and operational efficiency, • Collaborate with clinical staff to streamline documentation processes without recording medical diagnoses or provider assessments, • Assist with Patient Care Coordinator Duties:, • Greet patients upon entering the center., • Register patients for visits carefully and efficiently., • Verify patient insurance and collect patient payments accurately., • Answer and route phone calls, taking and delivering messages as needed., • Respond to and resolve patient questions and issues, as needed., • Document patient information in the EMR accurately and completely., • Direct patient throughput and flow in the waiting area, engaging in patient service recovery, as needed., • Additional responsibilities as assigned. Powered by JazzHR 4y8Jy2s7Qd

Job Description Sollis Health is looking for a passionate, customer service and hospitality-driven, Front Desk Coordinator to play an important role in our member's experience as the first person they interact with when they come into our concierge clinics. You will be a first impression ambassador creating a memorable experience as you take patients through our intake and checkout process. Full Time - 7:30a-7:30p 2x days per week (Tues/Wed) and rotating every other weekend - 36 hours/week Responsibilities • Greeting members/patients in a warm and friendly manner as they enter our clinics ensuring they receive a high-level of customer service., • Access patient accounts through our EMR to include scheduling appointments, patient intake, registration updates, scanning documents, and daily schedule reconciliation., • Enter membership leads and patient demographics into Salesforce., • Schedule follow up appointments for medical evaluations, vaccinations and house calls as appropriate., • Address any member questions or concerns in a timely manner and escalate them as needed., • Answer the Sollis medical hotline as needed and direct patients to the appropriate team members for their medical care, billing questions or other needs, • Keep the office space and the entire clinic clean and presentable meeting Sollis brand standards., • Distribute mail and facilitate mailing items to members and signing for packages on occasion., • Check inventory, ensuring rooms have adequate supplies, restocking where needed and partnering with the inventory coordinator to order more supplies as needed., • Perform related duties as required. Experience We believe extraordinary people come from a variety of backgrounds, but ideally, we would expect that you have: • High School degree or equivalent required, • 1-2 years of previous hospitality and/or medical office experience strongly preferred, • Excellent administrative background, especially in managing customers on the phone, • Ability to efficiently execute (and often improve) established office routines and policies. Skills To be successful in this role, candidates will demonstrate the following: • Exceptional organizational and attention to detail., • Excellent communication skills and the ability to work cross-functionally among departments and teams., • Tech-savvy with the ability to learn new technology quickly., • Ability to think and work independently, effectively, and efficiently as if running your own business unit, • Ambitious, strong work ethic, and open to new ideas Compensation Range: $26-$30 per hour This is the range of pay for New York City candidates only. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of this location. Furthermore, actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc. About Sollis Health Sollis Health is the first and only medical membership that's on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms. Our members never wonder if it's a "real" emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that's all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.

Job DescriptionCompany Description Named City and State's Top Place to Work in NY (2025) — Join a mission-driven mental health leader serving 15,000+ clients each month! Celebrating over 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) is a leader in community mental health, serving over 15,000 clients each month across four locations. We operate the largest mental health clinic in New York State and are committed to innovation and caring for the community through both in-person and telehealth services. NYPCC is proud to be certified as a Platinum Bell Seal organization by Mental Health America — the highest distinction for workplace mental health. We were also named one of the Top Places to Work in New York in 2025, reflecting our commitment to supporting, valuing, and investing in our dedicated team through competitive compensation, excellent benefits, and a mission-driven culture. Why Work at NYPCC: • We Pay Down Your Student Loans!, • Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%, • Paid Time Off and Company Paid Holidays, • Annual Rate Increases, • 403B Retirement Plan with Match!, • Professional Development through NYPCC Academy, • Amazing Workplace CultureJob Description The Front Desk Receptionist performs routine clerical and administrative work in answering telephones, assisting clients and visitors, providing assistance, crucial support to prescribers, clinical reporting and scheduling. • Greet and welcome clients and visitors directing them appropriately upon arrival, • Check clients in and out on electronic health record system, • Answer phones, take messages, and transfer calls as needed, • Perform general office duties inclusive but not limited to scanning, faxing, and making copies, • Schedule appointments for clients and conduct outreach as determined by management, • Assist with processing referrals and intake related scheduling appointments for clients, • Provide prescribers with both in-person and virtual support., • Assist prescribers and other staff to ensure efficient scheduling, • Provide daily scheduling outreach and regularly submit summary reporting data, • Processing of prior authorizations and obtain the required approval for medications, • Facilitate Medical Records requests in compliance with state regulatory guidelines, • Electronically store, accurately record patient information into EMR system, • Provide support to all interdisciplinary teams, including clinical and medical staff, • Maintain confidentiality, ensuring to safeguard PHI as well as related documents in compliance with HIPAA regulations, • Assist with opening and securely closing the clinic when required, • Perform other duties as assigned by Senior Clerical Staff, Management, Program Administration and Leadership, • Perform other duties based on operational needs to provide a positive client experience Qualifications, • Bilingual; fluent in English and Spanish, • High School Diploma or equivalent, • 1-2 years of reception experience in a fast-paced office, preferably in medical or community mental health office, • Exceptional customer service skills, • Ability to maintain self-care and cope with mental and emotional stress related to the position, function independently, and have flexibility, consistency, and professionalism, • Ability to multi-task with attention to detail, • Works well in a team setting, • Able to work well in a fast-paced environment, • Proficient in Microsoft SharePoint, Office, Outlook, Word, Excel, and PowerPoint, • Working knowledge of MS TEAMS video meeting platform, • Ability to perform with versatility and tact in an evolving work environment of a mental healthcare facility, • Maintains a positive attitude and is friendly, upbeat, and has a great “can do” personality, • Passionate about NYPCC’s mission and values Additional Information Salary: $19.00- $20.00 per hour Compensation will commensurate with experience and qualifications.

Job DescriptionBenefits: • 401(k), • Bonus based on performance, • Employee discounts, • Paid time off Our work environment includes: • Modern office setting, • Paid lunch breaks, • Great coworkersOverview: We are seeking a highly organized and detail-oriented person to join our team. You will be responsible for overseeing the day-to-day operations of our dental office, ensuring smooth workflow and efficient processes. This position requires strong managerial skills, as well as superior knowledge of Dentrix and dental office procedures. Please be able to work with other staffers to do the most to be as productive as possible at their positions. Duties: • Greet all patients as they arrive at our office, insuring that they have all of the necessary intake materials completed., • Answer phones and help answering patient questions related to our practice and the dental care they want and need., • Work with patient's insurance to find their available benefits and help maximize them., • Help to develop and implement office policies and procedures to ensure efficient operations, • Oversee dental management activities, including coordinating with healthcare providers and insurance companies, • Maintain accurate records and documentation related to patient care, billing, and insurance claims Requirements: • Previous experience in dental office is required, • Proficiency in using Dentrix management software systems is required., • Strong organizational skills with the ability to multitask and prioritize tasks effectively, • Excellent communication and interpersonal skills, • Detail-oriented with a high level of accuracy in record keeping, • Ability to work independently as well as part of a team We offer competitive compensation and benefits. Join our team today and contribute to providing exceptional dental services to our patients. • You must have a car to commute to this office., • Please apply only if this office is within a 45 minute drive from your home. Danoff Dental & Associates 4933 Little Neck Parkway Little Neck, NY 11362

Job DescriptionSalary: $20/hour About Us: Tribeca Pediatrics was founded by Dr. Michel Cohen, in 1994, and has grown into New York City's largest and most respected primary care pediatric practice. With over 50 locations in vibrant neighborhoods throughout the New York City metro area and New Jersey, our incredible team of pediatricians, nurse practitioners, and clinical support staff practices a unique philosophy that embraces low intervention and thoughtful medicine while delivering the highest quality of service and care. About the Role: Our Medical Assistants provide direct patient care to children in a clinical setting. They team up with our pediatricians to provide a high level of service and care. Expectations include the following: • Maintain a friendly, supportive, and professional demeanor with patients and colleagues, • Patient intake, charting, and documentation in our electronic medical records system, • Measure vitals, perform in-office tests and surveys, send out labs, • Assist with vaccine administrations, • Schedule appointments, • Welcome patients, take on front desk responsibilities, • Maintain vaccine and supply inventories, • Exceptional customer service skills, • Previous experience in the medical field preferred (pre-med & CMA new grads also welcome), • Time management skills and ability to multitask, • Flexible scheduling availability, • Must be able to provide proof of vaccination against Hep B, Tdap, and MMR Compensation and Benefits: Medical Assistants start at $20/hour for their first year with us! We conduct our own in-house Medical Assistant training (3-4 weeks long), which is fully covered at your hired pay rate. • Additional monthly incentive bonuses tied to productivity, utilization, and attendance offered, • Potential assignment as a trainer after 90 day review, training bonus offered, • Annual evaluations with compensation increases, • Opportunity for upward mobility and promotion within the company Paid Time Off: Full-time employees accrue 10.67 hours per month (approximately 16 PTO days per year) Health, Dental, and Vision Benefits: Full time employees are eligible to participate in the health, dental, and vision insurance plans after 90 days of service. The base level plans are covered 100% by the company. Other level plans include a subsidy from the company. Additional Benefits: Additional benefits include entirely subsidized (read: free to you!) gym memberships at your choice of NY Sports Club, Blink Fitness, and LA Fitness. As well as others that include: an HSA plan, pet insurance, commuter benefits, voluntary supplemental insurances for Hospital Indemnity, Cancer, and Accidents, Voluntary Short-Term Disability Insurance, and Voluntary Life and AD&D. 401k and Profit Share: After 90 days, you will be eligible for participation and contribute to our 401(k) plan, administered via Principal. After your first year of employment, Tribeca Pediatrics will make an annual Safe Harbor contribution of 3% of your compensation. Eligible employees will also receive a profit share contribution. *

Job DescriptionSalary: $20/hour About Us: Tribeca Pediatrics was founded by Dr. Michel Cohen, in 1994, and has grown into New York City's largest and most respected primary care pediatric practice. With over 50 locations in vibrant neighborhoods throughout the New York City metro area and New Jersey, our incredible team of pediatricians, nurse practitioners, and clinical support staff practices a unique philosophy that embraces low intervention and thoughtful medicine while delivering the highest quality of service and care. About the Role: Our Medical Assistants provide direct patient care to children in a clinical setting. They team up with our pediatricians to provide a high level of service and care. Expectations include the following: • Maintain a friendly, supportive, and professional demeanor with patients and colleagues, • Patient intake, charting, and documentation in our electronic medical records system, • Measure vitals, perform in-office tests and surveys, send out labs, • Assist with vaccine administrations, • Schedule appointments, • Welcome patients, take on front desk responsibilities, • Maintain vaccine and supply inventories, • Exceptional customer service skills, • Previous experience in the medical field preferred (pre-med & CMA new grads also welcome), • Time management skills and ability to multitask, • Flexible scheduling availability, • Must be able to provide proof of vaccination against Hep B, Tdap, and MMR Compensation and Benefits: Medical Assistants start at $20/hour for their first year with us! We conduct our own in-house Medical Assistant training (3-4 weeks long), which is fully covered at your hired pay rate. • Additional monthly incentive bonuses tied to productivity, utilization, and attendance offered, • Potential assignment as a trainer after 90 day review, training bonus offered, • Annual evaluations with compensation increases Full-time employees accrue 10.67 hours per month (approximately 16 PTO days per year) Health, Dental, and Vision Benefits: Full time employees are eligible to participate in the health, dental, and vision insurance plans after 90 days of service. The base level plans are covered 100% by the company. Other level plans include a subsidy from the company. Additional Benefits: Additional benefits include entirely subsidized (read: free to you!) gym memberships at your choice of NY Sports Club, Blink Fitness, and LA Fitness. As well as others that include: an HSA plan, pet insurance, commuter benefits, voluntary supplemental insurances for Hospital Indemnity, Cancer, and Accidents, Voluntary Short-Term Disability Insurance, and Voluntary Life and AD&D. 401k and Profit Share: After 90 days, you will be eligible for participation and contribute to our 401(k) plan, administered via Principal. After your first year of employment, Tribeca Pediatrics will make an annual Safe Harbor contribution of 3% of your compensation. Eligible employees will also receive a profit share contribution. *

Job Description Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America's physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care. Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialties—from serving unhoused communities in Los Angeles to ride-share drivers in New York. Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido's $60M Series B. More info at Akidolabs.com. The Opportunity Akido is seeking a Medical Assistant (MA) or Patient Care Technician (PCT) to join our care team supporting rideshare and gig economy workers in New York City. Reporting to the Director of Clinical Operations, this role is at the heart of our mission to deliver holistic, community-based care to underserved populations. You'll play a vital role in shaping a new model of healthcare—combining clinical support, patient advocacy, and community outreach. This is a fast-paced, start-up environment where you'll help innovate how care is delivered and make a direct impact on patients' lives. What You'll Do * Assist with patient scheduling, intake, registration, and collection of vitals. * Support providers with exams, procedures, and basic care within scope of practice. * Deliver a warm, welcoming, and dignified patient experience. * Act as a healthcare advocate, ensuring patients understand their care plans and have access to resources. * Provide follow-up support, helping patients schedule appointments and navigate the healthcare system. * Use and provide feedback on EHR and digital patient management tools. * Test and implement new technologies to improve care delivery and workflows. * Travel across NYC's five boroughs with the mobile clinic to bring care directly to patients. * Maintain a safe, organized, and stocked mobile clinic environment. * Engage in outreach efforts at community events, building trust and awareness. * Collaborate with social workers, health navigators, and other care team members to deliver wraparound support. * Collect patient feedback and contribute to reporting to strengthen program impact. Who You Are Required * High School Diploma or GED. * Certified Clinical Medical Assistant with Certified Phlebotomy Certificate OR certified Patient Care Technician. * Active New York State driver's license. * Up-to-date required vaccines for healthcare personnel. * Fluent in conversational and medical Spanish. * Comfortable using EHR systems, telehealth platforms, and digital tools. * Strong communicator with a proven track record as a punctual, flexible, collaborative team player. Preferred * 3 years of experience in the medical field. * Additional clinical experience (e.g., EMT, CNA, nursing student, medical student, or clinical scribe). * Familiarity with insurance reimbursement and billing. Benefits * Health benefits including medical, dental, and vision * 401K * Long-term disability * Life insurance * Paid Leave Program Location & Specialties Hiring: This is a hybrid role with with regular travel across all five boroughs of NYC. You'll work in varied environments—including clinic headquarters, mobile clinics, community organizations, and patient homes. Flexibility is important, as this position may involve nontraditional hours, including early mornings, evenings, or weekends. Physical Demands: This hybrid role involves both sedentary and active work. You will spend time sitting at clinic headquarters or using mobile technology for administrative tasks, as well as walking, standing, and carrying supplies when traveling between mobile clinics, community organizations, and patient homes across all five boroughs of NYC. The position may require lifting or moving light to moderate objects and setting up clinic equipment. Compensation $55,000 – $68,000 Akido Labs, Inc. is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

Job DescriptionSalary: $20/hour About Us: Tribeca Pediatrics was founded by Dr. Michel Cohen, in 1994, and has grown into New York City's largest and most respected primary care pediatric practice. With over 50 locations in vibrant neighborhoods throughout the New York City metro area and New Jersey, our incredible team of pediatricians, nurse practitioners, and clinical support staff practices a unique philosophy that embraces low intervention and thoughtful medicine while delivering the highest quality of service and care. About the Role: Our Medical Assistants provide direct patient care to children in a clinical setting. They team up with our pediatricians to provide a high level of service and care. Expectations include the following: • Maintain a friendly, supportive, and professional demeanor with patients and colleagues, • Patient intake, charting, and documentation in our electronic medical records system, • Measure vitals, perform in-office tests and surveys, send out labs, • Assist with vaccine administrations, • Schedule appointments, • Welcome patients, take on front desk responsibilities, • Maintain vaccine and supply inventories, • Adhere to practice policies around HIPAA compliance and staff and patient safety About You: • Exceptional customer service skills, • Previous experience in the medical field preferred (pre-med & CMA new grads also welcome), • Time management skills and ability to multitask, • Flexible scheduling availability, • Must be able to provide proof of vaccination against Hep B, Tdap, and MMR Compensation and Benefits: Medical Assistants start at $20/hour for their first year with us! We conduct our own in-house Medical Assistant training (3-4 weeks long), which is fully covered at your hired pay rate. • Additional monthly incentive bonuses tied to productivity, utilization, and attendance offered, • Potential assignment as a trainer after 90 day review, training bonus offered, • Annual evaluations with compensation increases, • Opportunity for upward mobility and promotion within the company Paid Time Off: Full-time employees accrue 10.67 hours per month (approximately 16 PTO days per year) Health, Dental, and Vision Benefits:Full time employees are eligible to participate in the health, dental, and vision insurance plans after 90 days of service. The base level plans are covered 100% by the company. Other level plans include a subsidy from the company. Additional Benefits: Additional benefits include entirely subsidized (read: free to you!) gym memberships at your choice of NY Sports Club, Blink Fitness, and LA Fitness. As well as others that include: an HSA plan, pet insurance, commuter benefits, voluntary supplemental insurances for Hospital Indemnity, Cancer, and Accidents, Voluntary Short-Term Disability Insurance, and Voluntary Life and AD&D. 401k and Profit Share: After 90 days, you will be eligible for participation and contribute to our 401(k) plan, administered via Principal. After your first year of employment, Tribeca Pediatrics will make an annual Safe Harbor contribution of 3% of your compensation. Eligible employees will also receive a profit share contribution. *

Staff Today is seeking a CNA for a local contract job in New York, New York. Job Description & Requirements • Specialty: CNA, • Discipline: CNA, • Duration: 13 weeks, • 40 hours per week, • Shift: 8 hours, days, • Employment Type: Local Contract Health Advocates Network is currently seeking an Certified Nursing Assistant to work at a facility in New York, NY. These are registry positions with our company. $100 Sign-On Bonus Pay Rate: $22 / hour *W2 Shift details: Carries out routine tasks and procedures such as Activities of Daily Living. Measures and records temperatures, pulses, respiration, blood pressure, heights, weights, intake and output and others as determined by policy. Reports observations and pertinent communications with patients to the nurse in a timely manner. Prepares patients for meals and assists when indicated. Assists with lifting, positioning, moving, and ambulating patients. Prepares patient for transport by wheelchair, stretcher, or on foot as directed by the nurse. Assists with patient examinations; for example, physical exam. Maintains patient safety, privacy and confidentiality at all times. Provides attention to patients requiring constant observation. CNA Certification. Benefits: -Medical -Dental -Vision -Term Life -Short-Term Disability Coverage -401K About Staff Today At Staff Today we believe that successful organizations are a product of experienced and talented employees. We have upheld this belief in all our recruiting and management functions, resulting in Staff Today being one of the largest staffing companies in the United States.

Job DescriptionOur growing behavioral health clinic in Yonkers is looking for a reliable, organized, and people-centered Office Manager to help keep our day-to-day operations running smoothly. This role is ideal for someone who enjoys wearing many hats and being the backbone of a compassionate clinical team. Work Schedule * Monday through Friday Requirements * What This Role Involves: * Overseeing daily front-office operations and clinic flow * Serving as a point of contact for patients, providers, and staff * Managing scheduling, phones, and patient inquiries with professionalism and warmth * Coordinating intake paperwork, insurance verification, and basic billing support * Supporting providers with administrative needs * Maintaining accurate records and ensuring HIPAA compliance * Assisting with staff coordination, onboarding logistics, and general office organization What We’re Looking For: * Prior experience in a medical or behavioral health office preferred * Strong organizational and multitasking skills * Comfortable working with EHR systems and basic billing processes * Excellent communication and interpersonal skills * Calm, professional, and compassionate demeanor * Ability to work independently while supporting a team Qualifications * Bilingual English & Spanish (Required) * 1 year of front office, receptionist, or secretarial experience (Required) * Experience working in a medical office or healthcare setting (Preferred) * Strong verbal and written communication skills * Excellent organizational skills and attention to detail * Ability to multitask in a fast-paced environment * Proficiency with basic computer applications a plus Benefits We offer a comprehensive benefits package, including: * Health Insurance * Paid Time Off (PTO) * 401(k) with Employer Match * Additional benefits discussed during interview * Meaningful work serving the mental health needs of the community * Supportive, mission-driven environment

\n\n\n\n\n Distinguishing Features of the Class: Under the supervision of a Registered Professional Nurse, an Intermediate Nursing Aide provides direct patient care to an assigned group of patients, prepares patients for treatment and procedures, and assists in the general care of patients. This position differs from Patient Care Technician in that the duties of this position do not include specialized unit competencies. Supervision is not typically a responsibility of this position, but may provide leadership for lower level staff or act as preceptor for new staff. Does related work as required. \n\n \n\n Examples of Work: (Illustrative Only) \n\n \n\n Provides care for assigned group of patients as described in individualized care plans and directed by a Registered Professional Nurse; \n\n \n\n Provides end of shift, face to face hand-off to incoming nursing aide; \n\n \n\n Reports to supervising nurse when duties are not able to be completed on the shift so that additional support can be arranged and the assignment completed prior to the next shift; \n\n \n\n Observes, records and reports general condition of patient; \n\n \n\n Identifies significant changes in patients clinical status, such as increased confusion, restlessness or lethargy or decreased response, and communicates to appropriate member(s) of the treatment team; \n\n \n\n Performs non-sterile dressing changes, as directed by a Registered Professional Nurse; \n\n \n\n Meets patient need for comfort and safety by providing orientation, including maintaining time-appropriate lighting, providing orienting stimuli such as clock, TV, and newspaper, and providing eyeglasses and hearing aids, as needed; \n\n \n\n Assists with patients nutritional and hydration needs, including setting up meal trays, feeding patient, filling out menu, providing supplemental nutrition as ordered by medical staff; \n\n \n\n Assists in patient admission by making sure the room is ready, welcoming patient to unit, and assisting with transfer and settling of patient into their room; \n\n \n\n Assists in patient discharge by assisting patient with gathering their belongings and removing any medical equipment at the direction of the supervising nurse; \n\n \n\n Obtains vital signs and weights, collects specimens and finger sticks, records all results in the EMR and immediately notifies the nurse of abnormal results; \n\n \n\n Maintains intake/output documentation, including emptying of urinal/foley, colostomy/ostomy, suction canisters, and meal/fluid intake; \n\n \n\n Assists patients with meals, sleeping and hygiene needs, such as bathing, shaving, shampooing and oral and denture care, and activities of daily living including dressing, ambulating, toileting and safe transfer techniques as directed by the supervising nurse; \n\n \n\n Assists Registered Professional Nurse with turning patients every 2 hours; \n\n \n\n Responds to intercom requests and obtains needed services from nurses, physicians, or other hospital personnel when necessary; \n\n \n\n Implements nursing safety interventions or the use of protective devices and equipment that maintain the safety of patients who have been identified as at risk for preventable injury; \n\n \n\n Transports patients to and from tests, procedures or therapeutic activities; \n\n \n\n Maintains and restocks nursing servers during each shift; \n\n \n\n Complies with hospital policies and procedures to ensure that patients equipment, supplies and personal belongings are protected; \n\n \n\n Participates in classes, patient-centered conferences, workshops, in-service programs and unit and departmental meetings, as directed. \n\n \n\n Full Performance Knowledge, Skills, Abilities and Attributes: Good knowledge of accepted standards of caring for and comforting the sick, disabled, injured or others requiring mental health or personal assistance; skill in customer service as it relates to the delivery of care; ability to prioritize the delivery of patient care using time and resources efficiently; ability to maintain good interpersonal relationships with patients, co-workers and all members of the healthcare team; ability to handle individual and critical situations in an effective manner; ability to maintain personal composure when unit priorities quickly change; ability to follow oral and written instructions as well as communicating patient information both verbally and in writing; computer literacy sufficient to perform the duties of the positon; good judgment; tact; initiative; positive attitude; neatness; physical condition commensurate with the demands of the position. \n\n \n\n Minimum Acceptable Training and Experience: Either: (a) certification as a Nurse Aide or Home Health Aide by the New York State Department of Health; (b) completion of an approved Nurse Aide or related patient care course; (c) completion of Medical-Surgical Nursing I and II or equivalent from an accredited Licensed Practical or Registered Nurse school; or (d) one year of patient care experience. \n\n \n\n Special Requirement: BLS or CPR certification by the American Heart Association or American Red Cross must be obtained within 90 days of employment and maintained throughout subsequent employment in this title. \n\n \n\n\n\n\n

Under the direction of the Wound Care Center Clinical Nurse Manager/Clinical Coordinator, the Registered Nurse (RN) primarily provides patient care and handles intake and discharge processes for the Wound Care Center patients as scheduled. The position may also serve as a Case Manager to a group of

Job Description Company Overview: Health disparities among New Yorkers are large, persistent, and increasing. Public Health Solutions (PHS) exists to change that trajectory and support New Yorkers and their families in achieving optimal health and building pathways to reach their potential. As the largest public health nonprofit serving New York City, we improve health outcomes and help communities thrive by providing services directly to low-income families, supporting community-based organizations through our long-standing public-private partnerships, and bridging the gap between healthcare and community services. We focus on a wide range of public health issues including food and nutrition, health insurance, maternal and child health, tobacco control, and HIV/AIDS. Learn more about our work at healthsolutions.org. Program Description: In partnership with Stanford University, Public Health Solutions has been awarded a 5-year research grant from the Patient Centered Outcomes Research Institute (PCORI) focused on advancing maternal health equity. The goal of the CHIME study (Comparing Health Interventions for Maternal Equity) is to compare three different approaches to overcoming barriers to maternal healthy weight and chronic disease prevention. The community-based arm of the study will provide culturally relevant nutrition and physical activity and Health Coach support for pregnant and postpartum patients to improve maternal healthy weight in pregnancy and postpartum to prevent adverse maternal infant health outcomes. The Health Coach & Program Assistant will fulfill two roles at PHS, split about 60% of time in the health coach role and about 40% of the time in the Program Assistant role (time may shift depending on the needs of the program): • The CHIME Health Coach works directly with pregnant and postpartum CHIME participants to support healthy pregnancy and postpartum engagement and goal setting. We seek an experienced health coach and program assistant to: CHIME Health Coach: • Follow guidelines from the Health Coach Manual as it pertains to the role., • Regularly collaborates with program manager, study primary investigators (PIs), research coordinators, other team members, and nutrition/physical activity consultants to troubleshoot adverse events that may arise or discuss participants., • Provide health education and home visiting services to pregnant participants throughout pregnancy and through 12- months postpartum., • Facilitate curriculum-based group health education workshops and support enrolled participants in the CHIME study with maternal & child health resources in their community., • Responsible for working with participants on their nutrition, physical activity, and lifestyle goal setting, as well as a detailed social needs screening, assessment, and referral., • Meet with participants on a weekly or monthly basis (at their home, in the office, or in the community) and keep detailed notes on their progress and activities, providing in-person support, text-message resources, and referrals to community services., • Manage program-related documentation, including filing, record-keeping, and database entry., • Coordinate with PHS Central Office staff for CHIME supply ordering and inventory record keeping., • Keep workshop calendar up-to-date., • Lead the preparation for the physical activity workshop and any other CHIME health education-related workshops (i.e., set up equipment, materials, and space, etc.)., • Send reminders to participants in preparation for upcoming workshops/events. Salary: $52,000 Qualifications and Requirements: Required: • Live in the tristate area (NY, NJ, CT) and be willing to take public transportation or drive to home visits in NYC., • Bilingual in Spanish., • Demonstrated commitment to, and interest in learning more about maternal child health, systems approach to health equity, reproductive justice, racial justice, and community services in NYC., • Must be comfortable conducting home visits in diverse neighborhoods and settings throughout NYC (i.e., homes, public housing, shelters, community centers, etc.)., • Demonstrated experience in:, • Ability to multitask, stay organized, and prioritize tasks effectively., • Ability to manage deadlines and adjust to shifting priorities., • Performing administrative duties with speed and accuracy without immediate and constant supervision., • Preferred, Bachelor’s degree or equivalent in community/public health, social work, health coach, or related., • Preferred: Conducted community-based outreach, performed intake screenings, and connected community members to wraparound services/referrals., • Preferred: Facilitated workshops or presenting health information in an engaging way to diverse audiences., • Ability to communicate effectively both orally and in writing with an attention to detail and professionalism in all communications., • Demonstrated strong interpersonal skills and respectful interactions with community members looking for services., • Must be highly organized and detail-oriented., • Collaborative spirit, seeking out how to be most helpful to the team., • Must interact well with staff and clients alike and have an outgoing personality. Benefits: • Hybrid Work Schedule. (i.e., 4 days in-person/community and 1 day work from home). This is subject to change based on program needs., • Generous Paid Time Off and Holidays., • An attractive and comprehensive benefits package including Medical, Dental and Vision., • Flexible Spending Accounts and Commuter Benefits., • Company Paid Life Insurance and Disability Coverage., • 403 (b) + employer matching and discretionary company contributions., • College Savings Plan. PHS is proud to be an equal opportunity employer and encourages applications from women, people of color, persons with disabilities, LGBTQIA+ individuals, and veterans. 9:00am to 5:00pm 35 Hours per week

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Client Care Specialist opening in Brooklyn, NY, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Client Care Specialist is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Client Care Specialist job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Client Care Specialist position in Brooklyn, NY! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Client Care Specialist, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Client Care Specialist job opening! ResponsibilitiesClient Care Specialist job responsibilities include: • Handle patient scheduling, appointments, multi-phone line, • Gather new patient data; keep track of all patient referrals, • Disseminate information to patients; act as a go-between for patients and physicians, • Send and keep a log of all reports sent to doctors, • Collect all payments; insurance verification, • Collect/open mail; distribute mail to proper areas/people, • Send benefits paperwork to billing companies, • Handle all scheduling and ensuing communication, • Answer phones, act as a patient liaison, answer any questions from potential or current patients, • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations, • Collect new patient intake information; track all clinic referrals, • Fax reports to physicians; keep a log of incoming reports, • Verify Insurance and track insurance-covered visits; take copayments, • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company, • Communicate with the office manager and clinicians about scheduling/patient arrivalRequired SkillsClient Care Specialist required skills & qualifications include:, • High school diploma or equivalent, • Valid driver's license and reliable transportation, • Great communicator and multitasker, detail-oriented, • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain, • H.S. graduate or GED certificate, • Up-to-date DL and a dependable vehicle, • Excellent at handling details, communicating and multitasking, • Great demeanor, strong integrity and compassion

Job Description As a Client Services Representative (CSR) at the Animal Medical Center, duties will include but may not be limited to keeping accurate medical records, clerical work, client education, and support of the Director of Clinical Services, Client Services Managers, and other team members. This position requires practical knowledge of hospital procedures, policies and services; client and patient treatment protocols; data transcribing and word processing; and the standard procedures, records and terminology used in the veterinary hospital. CSRs work with the entire AMC team to promote a positive attitude and an environment of patient and client-centered service, continuous quality improvement, compliance with AAHA Standards and other statutory requirements. Essential Duties and Responsibilities: • Acknowledge and cheerfully greet all clients and visitors in a professional and timely fashion., • Proficiently register and check-in new and returning clients and patients and appropriately providing client with and process all forms and other paperwork required for intake and discharge of animals., • Appropriately triage emergency cases and send follow-up communication., • Schedule follow-up, reschedule, and cancel patient appointments using Cornerstone., • Handle all financial transactions and reconcile client files as needed – including auditing invoices prior to clients/patients discharging from the hospital; Reconcile the financial transactions each day – including end of day and end of month., • Offer alternative payment options to clients such as Care Credit and AMC payment plans. Terms for both options must be explained to client to ensure client is aware of all conditions and agreements., • Efficiently and appropriately communicate ongoing projects from shift to shift, co-worker to co-worker., • Appropriately assist patients in getting medications refilled., • Maintain the confidentiality, security, and physical safety of all patient medical records in addition to collecting, scanning, processing, maintaining, storing, timely retrieve, and distributing medical records., • Maintain the client services area and clinic reception area in accordance with safety and infection control guidelines., • Courteously accepting other job duties as assigned., • Conduct oneself in a confident and professional manner even when stressed and/or focused on individual tasks., • Must have basic knowledge of office procedures and machines., • Proficient knowledge and competency of MS Office (especially Outlook)., • Must possess excellent telephone skills and make a positive first impression on patients and visitors to the clinic., • College degree preferred but must have High School diploma or equivalent. Ability to read, write, and comprehend instruction, short correspondence, and memos in English. Must be able to effectively present information in one-on-one and small group situations to customers, clients, and other employees in person, telephone, and all forms of electronic communication. Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, decimals, and percents. Reasoning: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Schedules/Openings: • Sunday – Thursday 4pm-12amBenefits Package Includes, • Competitive salary, • Generous paid time off, • 50% discount on veterinary care, • Continuing education funds with rollover options, • 403(b) matching, • Comprehensive medical, dental, and vision coverage A Commitment to Lifelong Learning: Founded in 1910, the Schwarzman Animal Medical Center is the world's largest veterinary teaching hospital, offering compassionate, collaborative, and cutting-edge veterinary care. Our commitment to innovation has led to the creation of one of the most advanced veterinary facilities in the world. State-of-the-Art Facilities: AMC just completed a major expansion and renovation. This project transformed the hospital's entire 83,000-square-foot space into a state-of-the-art facility unlike any other. Highlights include: A brand-new full floor surgical center, 1.5 Tesla Philips MRI (the exclusive high field MRI for small animals in NYC), 64-slice spiral CT scanner, Electroencephalography (EEG), Elekta Versa HD Linear Accelerator, In-house Laboratory, Ultrasound, Echocardiogram, and Mobile Cone Beam CT A multidisciplinary team of 140+ veterinarians across 20+ specialties: With over 20 specialties and services under one roof, our departments frequently work together to deliver the highest quality of patient care in the veterinary field. Our dynamic array of specialists means that we are the go-to place for complex cases. A Hospital in the heart of NYC: AMC is located in Manhattan, surrounded by leading research and teaching institutions such as Cornell University College of Veterinary Medicine, Weill Cornell Medical School, and NYU. Collaborative research opportunities abound, and our strong focus on education ensures a rewarding career for those passionate about mentoring and advancing veterinary medicine.

Job Description About Amigo Amigo builds AI agents that deliver healthcare autonomously—AI doctors, AI nurses, and AI care coordinators. Our agents handle clinical workflows and patient engagement across the entire patient journey: pre-visit intake, triage, care navigation, post-visit care plans, side effect management, and medication adherence. Context-aware with memory across sessions and the ability to take clinical action. We own outcomes, not just delivery. For our customers, we're responsible for agent performance: clinical safety, continuous improvement, measurable patient outcomes. Agents operate autonomously within bounded clinical domains, with clear scope and handoff protocols. That scope expands as we validate performance across populations. We're fresh off our Series A from Tier 1 investors like General Catalyst, GSV Ventures, SVA, and CohoVC. Our work is validated with leading academic medical institutions. We're currently reaching 1M+ patient interactions every 90 days, and are on track to 10x this year. About this role As an Agent Deployment Strategist at Amigo, you'll work directly with healthcare organization customers to design and scale AI agent solutions that solve their highest-impact problems. You'll own the customer relationship from contract signature through expansion—responsible for ensuring customers successfully deploy, realize value, and scale their AI agent programs. You'll serve as the strategic partner and voice of the customer throughout their journey: from identifying opportunities and building business cases to measuring outcomes and expanding deployments. This role requires deep customer empathy combined with strategic thinking, business acumen, and the ability to translate complex organizational challenges into concrete AI solutions that deliver measurable ROI. This is not a traditional customer success role. You'll operate as a deployment strategist—embedding within customer organizations, mapping their systems and decision-making structures, and driving expansion across clinical, operational, and financial dimensions. What you'll do * Receive customers post-signature and collaborate with sales during handoff to understand initial use case commitments, success criteria, and customer expectations * Manage the full customer lifecycle from onboarding through expansion, ensuring customers achieve sustained value from Amigo * Partner with healthcare organizations to understand their workflows, pain points, organizational structures, and strategic priorities * Identify and prioritize high-impact expansion opportunities for AI agent deployment based on ROI potential, operational feasibility, and customer needs * Develop comprehensive deployment strategies including success metrics, implementation roadmaps, and stakeholder engagement plans * Build expansion business cases and ROI models for new use cases, quantifying realized value from existing deployments and identifying additional opportunities across clinical, operational, and financial dimensions * Work closely with Agent Engineers and Solutions Architects to translate customer requirements into agent specifications, ensuring solutions align with real-world constraints * Design and facilitate QBRs (Quarterly Business Reviews) that demonstrate value delivery, showcase outcomes, and identify expansion opportunities * Embed within customer organizations to map systems, processes, and decision-making structures—becoming a trusted advisor who understands their environment deeply * Monitor deployment performance against defined KPIs and work with customers to iterate and optimize agent configurations * Own customer health metrics, time-to-value, and expansion revenue for your portfolio * Serve as the voice of the customer internally, translating feedback into product insights and shaping platform roadmap priorities * Develop playbooks and frameworks that systematize deployment approaches across different healthcare use cases * Navigate complex healthcare stakeholder environments including clinical leadership, IT, operations, finance, and compliance teams What we're looking for * 4+ years of experience in customer-facing strategy, deployment, or implementation roles, ideally in healthcare technology, enterprise SaaS, or consulting * Demonstrated ability to build trusted relationships with senior stakeholders in complex organizations * Strong business acumen with experience building ROI models, analyzing unit economics, and quantifying operational impact * Strategic thinking skills—ability to see the big picture while managing detailed execution * Deep empathy and emotional intelligence to understand unstated customer needs and navigate organizational dynamics * Strong organizational and project management capabilities with ability to drive multiple concurrent deployments * Customer success and expansion mindset—you're energized by turning initial deployments into long-term strategic partnerships * Comfort with technology and product concepts—you don't write code, but you understand how AI systems work and can bridge technical and business discussions * Excellent communication skills for both executive presentations and operational workshops * Experience facilitating meetings, running QBRs, and driving cross-functional alignment * Analytical mindset with comfort in spreadsheets and data-driven decision making * Resourcefulness and problem-solving orientation—you figure out what needs to happen and make it happen Nice to have * Direct experience in healthcare delivery environments (clinical operations, hospital administration, health system strategy) * Background in management consulting, particularly with healthcare clients * Experience with AI/ML product implementations or digital transformation initiatives * Understanding of healthcare compliance requirements (HIPAA, quality reporting, accreditation standards) * Familiarity with clinical workflows and healthcare terminology * Experience with change management and organizational adoption strategies Benefits Health & Wellness * Comprehensive health, dental, and vision insurance * Mental health support and wellness coaching * Flexible wellness stipend for fitness, therapy, or personal growth * Daily catered lunch and dinner Growth & Development * Annual learning budget for courses, books, or conferences * Conference attendance budget for professional development * Development setup of your choice * Academic collaboration opportunities Compensation Range: $150K - $250K

Job DescriptionBenefits / Perks • Competitive Compensation, • Friendly & Supportive Work Environment, • Career Growth Opportunities Job Summary We are seeking a Front Desk / Patient Coordinator to join our Physical Therapy clinic. This role is the first point of contact for patients and plays a vital part in delivering an excellent patient experience. The ideal candidate is organized, personable, detail-oriented, and able to manage administrative responsibilities while maintaining a warm and professional environment. Responsibilities • Greet patients and visitors in a friendly, professional manner, • Schedule, confirm, and manage patient appointments, • Verify patient demographics, insurance information, and authorizations, • Answer phone calls, respond to inquiries, and route messages appropriately, • Collect co-pays, process payments, and provide receipts, • Maintain accurate patient records and documentation, • Coordinate with therapists and clinical staff to ensure smooth daily operations, • Manage intake forms, referrals, and insurance-related documentation, • Maintain a clean, organized, and welcoming front desk area Qualifications • High school diploma or equivalent (required); healthcare experience preferred, • Excellent communication and customer service skills, • Strong organizational and multitasking abilities, • Familiarity with medical office procedures and insurance verification, • Basic proficiency with Microsoft Office and electronic medical records (EMR) systems, • Ability to work efficiently in a fast-paced environment, • Positive attitude and professional demeanor

Job DescriptionDescription: The Patient representative (PR) acts as a greeter to patients entering Zufall Health Center as well answer the telephone, complete registration, and conduct intake as needed. The PR directs patients to the appropriate destination, answers questions, and explains processes, as well as reviews required documentation and checks eligibility. Most importantly, the PR supports the mission and vision of the Zufall Health Center. Essential Functions, Duties and Responsibilities • Consistently adheres to all departmental policies and procedures, • Conducts all aspects of job in a professional and ethical manner, • Works independently with little or no supervision but uses available resources for problem resolution as indicated by circumstances or need, • Completes assignments in a timely and efficient manner., • Maintains high level of confidentially., • Works collaboratively with team members to assure the optimal outcomes of care and service., • Utilizes departmental resources prudently and appropriately., • Uses communication methods which create and foster a positive image of the department, upholding the values of the Zufall Health Center., • Communicates appropriately both verbally and in writing; uses appropriate mechanisms for identifying and resolving work related issues., • Keeps manager or supervisor informed of work related issues at all times., • Performs additional duties as determined by supervisor. Specific Duties Interaction with Patients • Greets all visitors to the facility and directs them to their appropriate destination., • Greets patients and visitors in a prompt, pleasant, and helpful manner in person and on the telephone., • Answers the telephone and makes appointments or responds to inquiries., • Ensures that the patient brings all supporting documentation to visit., • Reminds patient of appointment time, documentation needed, immunization records for new patient pediatric appointments, and schedules and re-schedules appointments., • Explains processes and forms to patients as needed., • Conducts eligibility checks on insurances., • Collects payments from patients, enters the payment in eCW and prints receipts for patient. PR’s are responsible for the money they collect and ensuring that it is locked in the safe or locked drawer at their desk or in supervisor’s office at all times. Keys to drawers are never to be left in the open., • Communicates with the medical staff regarding patient’s visits., • Assists with printing out requisitions or other forms as needed., • As PR’s are in the public areas, they should present themselves always as professional and friendly, and act as a team player in all situations. They are responsible for keeping their personal areas and their surrounding public areas neat and clean and should routinely “straighten up” during the day., • Appearance of attire and possessions: PR’s should keep their “scrubs” that they wear in good condition, clean and neat. Only Zufall jackets are to be worn over scrubs. Wearing of personal sweaters or sweatshirts are not allowed. Only white T shirts are allowed under scrubs and clean sneakers are to be worn. No personal clothing or possessions are to be visible at their desk or on the back of the chair. This includes cell phones which should never be taken out, for any reason in an area where patients are allowed, regardless of whether or patients or visitors are present., • PR’s are hired as a PR I. They remain at this level during their initial training and after three months of employment are required to take an exam which covers all of the material that is required to perform their duties. It includes but is not limited to customer satisfaction, telephone encounters, refill processes, insurances, registration of patients, special population definitions, HIPAA, compliance and Zufall policies and procedures., • Maintains patients’ confidentiality in compliance with HIPAA and other federal, state and local regulations as stated in the ZHC policies and procedures manual., • Answers inquiries of patients and public in person or via telephone regarding regulations and services; when necessary, refers inquiries to appropriate person or department., • Reads, writes, speaks, understands, and communicates in English and Spanish sufficiently to perform the duties of this position. Requirements: • Has knowledge of computer software programs such as Microsoft Word, and electronic medical records., • Have excellent customer service skills., • Be able to work with very little supervision., • Be able to adapt quickly to unanticipated changes in work flow or work process, or frequent, • changes in insurances rules and coverage changes., • Be able to understand, carry out, and remember verbal and written instructions., • Bilingual English and Spanish required. Education, Training and Experience • High School diploma required; college credit or additional education in medical field or insurance and billing courses preferred, • Possess a current, unrestricted New Jersey operator license issued by the New Jersey Division of, • Motor Vehicles, or be able to efficiently and effectively use public transportation in order to be able to travel to other sites as needed., • Have minimum of 1 year experience in customer service field, and 1 year of experience in collecting money or billing and insurances., • Experience in a clinical/ambulatory care setting preferred

Job DescriptionDescription: The Account Coordinator serves as the key link between our respiratory care services and referral sources, including hospitals, physicians, and other healthcare providers. This role is responsible for building and maintaining strong relationships with clients, identifying new business opportunities, and ensuring seamless coordination of patient care services. The coordinator will collaborate closely with clinical and operational teams to support patient transitions, promote service offerings, and drive growth within the assigned territory. Job Type: Non-Exempt, Full-Time Job Location: Westville, NJ Requirements: • Active licensure as a Respiratory Care Practitioner in the applicable state, with a license in good standing (preferred), • Valid driver’s license and current automobile insurance, • Current CPR certification (preferred), • Minimum of 2 years’ experience in home respiratory care (preferred), • Experience in both adult and pediatric respiratory care (preferred), • Specialized training in mechanical home ventilation is highly desirable Job Responsibilities, included but not limited to: • Develop and maintain relationships with referral sources to generate new patient referrals and expand market presence, • Serve as the primary point of contact for physicians, discharge planners, case managers, and other healthcare professionals, • Educate referral sources on the company’s respiratory services, equipment, and patient care capabilities, • Collaborate with the patients, family members and PromptCare’ s Intake and Sales teams to facilitate patient discharge and coordination of care in the home, • Educates patients and their family members about their therapy and supplies, as well as performing effective respiratory services to patients to facilitate discharge to the home, • Identify and pursue new business opportunities within the assigned territory, • Track referral trends and provide regular reports to leadership, • Evaluates patient experiences for opportunities to improve customer satisfaction, • Provides patients and family members with timely and accurate information and takes appropriate corrective action regarding our services to ensure complete satisfaction, • The ability to initiate and develop good working relationships with patients and family members is essential, • Plans daily events to be as efficient as possible with time management (e.g., minimizes travel time by planning routes ahead of time), • Ability to properly triage problems in the field in accordance with company standards and other verbal and written training policies, • Follow proper procedures for accurate and timely documentation of patient concerns, and most importantly, take appropriate corrective actions, • Maintains strong knowledge of PromptCare’s Standard Operating Procedures (SOPs) and ensures that they are applied consistently, • Maintains compliance to all applicable laws, regulations and SOPs at all times, • Conducts activities with a mindset of delivering “white glove” service to the patients and family members, • Other duties assigned Physical Demands The physical requirements listed here indicate what an employee must meet to effectively perform this role's essential functions. The employee frequently needs to communicate verbally, listen attentively, and spend prolonged periods sitting at a desk and working on a computer. The role also requires lifting files, opening filing cabinets, and bending or standing as needed. Benefits & Perks: • Comprehensive Medical, Dental, and Vision Package, • 401(k) Plan with Company Match, • Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays, • Life Insurance: Standard coverage with optional enhancements, • Employee Assistance Program: Free counseling and coaching sessions, • Emotional Well-being and Work-Life Balance Resources, • Short & Long-Term Disability: Company-paid with optional supplements, • Accidental Death and Dismemberment Insurance, • FSA and HSA: Manage healthcare expenses, • Commuter Spending Programs, • Volunteer and Engagement Opportunities, • Employee Referral Bonuses The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity.

Job DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in West Caldwell, NJ, that is a perfect fit for you! As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you. This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today! Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in West Caldwell, NJ! We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth. Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities • Handle patient scheduling, appointments, multi-phone line, • Gather new patient data; keep track of all patient referrals, • Disseminate information to patients; act as a go-between for patients and physicians, • Send and keep a log of all reports sent to doctors, • Collect all payments; insurance verification, • Collect/open mail; distribute mail to proper areas/people, • Send benefits paperwork to billing companies, • Handle all scheduling and ensuing communication, • Answer phones, act as a patient liaison, answer any questions from potential or current patients, • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations, • Collect new patient intake information; track all clinic referrals, • Fax reports to physicians; keep a log of incoming reports, • Verify Insurance and track insurance-covered visits; take copayments, • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company, • Communicate with the office manager and clinicians about scheduling/patient arrival, • Monitor marketing campaigns and schedule appointments from leads generated, • Work on credentialing new clinical staff with Medicare and various insurance providers, • Develop and update content on social media outlets, • Update marketing content and provide regular feedback to marketing campaign providers, • Other administrative tasks as neededRequired Skills, • High school diploma, GED certificate or equivalent, • Valid driver's license and reliable transportation, • Great communicator and multitasker, detail-oriented, • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain, • Up-to-date DL and a dependable vehicle, • Experience with social media marketing, • EMR authorization and verification experience, • Medical reimbursements/billing, • Managing patient appointments and billing, • Managing marketing campaigns, • Processing medical credentialing

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Utilizes a right fax to obtain new patient referrals and medical records for new patients. Obtains all necessary and appropriate medical records for new patients, ensures documents saved become attached in the correct accounts, and documents all communication between the patient and/or record reques