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Job Description We are seeking an Administrative Specialist to join our team! You will perform clerical and administrative functions in order to: drive company success, bring positive light on the Provision brand image, and provide top customer service to establish Provision Eyecare as the premier, full-service destination for high quality eye care. No prior experience in the eye care industry is required. You should be a very reliable and organized team player to be the point of reference for all queries, requests or issues and be an integral part of the company’s flow of operations. The ideal candidate would be proactive in professional development to advance in our company. The Admin Specialist performs clerical functions for patient billing, including verification of insurance information and resolution of problems to ensure a clean billing process. Follows up on accounts that require further evaluation. Works with others in a team environment, provide support in order to optimize workflow procedures in the office. You will assist technicians, doctors and other staff by supporting them with planning and distributing information accurately, and submitting timely communications to insurances. You should be very timely and reliable to be an integral part of the company’s flow of operations. Responsibilities • Maintains patient demographic information and data collection systems., • Data entry, • Coordinate with Scheduling and revision of appointment errors, • Verify insurance eligibility for both medical and vision insurances for upcoming appointments by utilizing online websites or by contacting the carriers directly., • Prepare and disseminate correspondence, memos and forms, • Review patient deductibles and/or copays and enter into the billing system and spreadsheets provided to the patient facing staff at all locations., • Support and facilitate the completion of regular reports, • Assist patient facing staff and call center staff in understanding carrier websites and verification of eligibility., • Enter insurance referrals as needed., • Document expenses and hand in reports, • Participates in development of organization procedures and update of forms and manuals., • Answers questions from patients, clerical staff and insurance companies., • Communicate and coordinate across insurances, vendors, other healthcare offices, and patients, • Submit clean claims, applications and other documentation to insurances and other companies we work with, • Greet and assist onsite guests with positive energy, • Answer inbound telephone calls professionally and positively, • Recall past clientele to boost appointment volume, • Assist patients with placing orders, tracking orders, • Assist with implementing positive feedback and outreach, • Develop and implement organized filing systems, • Perform all office tasks within their deadlines, • Monitor office supplies and replenish them, • Minimum of 1 year of relevant experience and/or training, or equivalent combination of education and experience, • Strong knowledge of administrative and clerical procedures., • Ability to work independently on assigned tasks, as well as to accept direction on given assignments., • Exhibit high level of quality through attention to detail and monitoring of work, must excel in multi-tasking and time management capability, • Excellent written and verbal communication skills, • Integrity and professionalism, • Proficiency in MS Office suite of software, HCFA forms, CMS forms, insurance language, • Proficient in computers and relevant software applications and practice management technology., • Possession of strong problem solving skills and sound judgment., • Bachelor's degree or 4+ years of experience, • Customer service experience, • Prior experience with insurances in a medical office

Job DescriptionThis position is responsible for the accurate and timely billing of ambulance transports while maintaining quality and productivity standards. This position is expected to determine diagnosis and levels of service, based on information provided on the Patient Care Report (PCR) and to accurately bill using the appropriate codes.As a Medical Billing Specialist you will: • Review as a second verification basic information for the patient, including name, address, date of birth, social security number, insurance information, ranking of insurance related to call; update as necessary., • Verify receipt of and update PCS information (if non-emergency and/or schedule trips) or payor's pre-authorization of services for the trip., • Verifies and updates service details, including pick-up and drop-off addresses, date and time, call type, response priority and transport priority., • Verifies the medical details and determine the appropriate service code, ICD-10 or condition codes for the patient's complaint(s)., • Verifies and updates the correct amount to charge for the services rendered, and the procedures administered., • Determines the correct procedure codes and modifiers you must use for the charges, as required by the payor being billed., • Reports any additional information needed., • Generate a claim for the trip on paper or in the correct electronic submission format-that includes all the necessary details, modifiers, indicators, condition codes, and documentation, and send to the primary payor(s)., • Assure HIPAA compliance with regards to billing practices., • Keeps track of all trips and claims., • Ensures ePCR's received is equal to the total trips for that day., • Maintains knowledge of all coding regulations, particularly as it relates to assigned state or payor., • Maintains files for all trips and medical documentation., • Continuously cross-trains in other function areas and supports office logisticsQualifications:, • Minimum of 1-year medical billing experience with an ambulance company (or similar practice or clinic)., • Ambulance/Medical billing certification or diploma preferred, • Certified Ambulance Coder (CAC) or Certified Professional Coder (CPC), • Excellent organizational skills and the ability to multi-task in a fast-paced environment, • Analytical - collects and researches data; uses intuition and experience to complement dataSkills:, • Excellent organizational skills and the ability to multi-task in a fast-paced environment., • Analytical - collects and researches data; uses intuition and experience to complement data., • Thorough knowledge of ambulance transport documentation., • Extensive knowledge of ICD-10 and Condition Codes., • Ability to collect for healthcare claims from Medicare/Medicaid, commercial insurance, contracted facilities, and individuals., • Understands Medicare and Medicaid regulations and guidelines., • Familiarity with Medicare, Medicaid, Coding, Private Pay, and insurance preferred., • Familiarity with medical terminology., • Ability to interpret EOB (Explanation of Benefits)., • Familiarity with Microsoft Office Suite (Excel, Word).Benefits:, • 401K, • Medical Insurance, • Dental, • Vision, • PTOWork Location:, • 43 River Road, Nutley, NJ, 07710 (Metro Ambulance Office)

Job DescriptionCompany Description About Patient Funding Alternatives (PFA) At Patient Funding Alternatives (PFA), we remove the barriers that keep Medicaid-eligible and medically underserved individuals from getting the care they deserve. We partner with hospitals and health systems across the country to help patients secure coverage through employer-sponsored insurance — simplifying the process, protecting patients, and strengthening hospital outcomes. As the only organization in the U.S. offering a full Premium Assistance Enrollment service supported by dedicated Patient Advocates within partner hospitals, we make access to coverage easier, faster, and more compassionate. PFA is growing rapidly nationwide, and our success is built on people who care deeply about helping others. We believe our employees are our most valuable resource, and we’re committed to maintaining a healthy work/life balance within a culture grounded in empathy, teamwork, and respect. If you’re passionate about guiding patients through complex healthcare systems, advocating for fairness, and making a measurable impact every day — PFA is where you belong. Job Description The Patient Advocate Specialist plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. This is a full-time, 5-day-per-week on-site role based at Cohen Children's Medical Center - Northwell Health, where you’ll work directly with patients and hospital partners.You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience—all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We’re looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy • Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program., • Assess family dynamics and adapt communication style to effectively meet their needs., • Obtain necessary authorizations and documentation from patients/families., • Foster trust with patients while maintaining appropriate professional boundaries., • Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details)., • Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions., • Collaborate seamlessly with the Patient Financial Assistance (PFA) team to finalize enrollments., • Clarify how employer-provided health insurance works in coordination with Medicaid., • Verify and update ongoing patient eligibility for HIPP to maintain continuity., • Utilize PFA’s CRM/case management system to manage referrals and patient records., • Upload, scan, and securely transmit required documentation., • Record patient interactions meticulously in compliance with privacy and legal standards., • Represent PFA as the onsite contact at the hospital., • Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners., • Always uphold the organization’s values with ethical integrity and professionalism. Qualifications Required Qualifications • High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management., • Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification., • Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening., • Associate’s or Bachelor’s degree in Social Work, Healthcare Administration, Public Health, or related field., • Training in motivational interviewing, trauma-informed care, or medical billing/coding., • Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy. Technical Skills-Preferred • Proficiency with CRM or case management systems., • Knowledge of Medicaid/Medicare eligibility and benefits coordination., • Ability to interpret medical billing and insurance documents., • Active listening and empathetic communication., • De-escalation tactics for emotionally distressed patients., • Cultural awareness and sensitivity in communication., • Mission-Driven Advocacy – Consistently puts patient needs first., • Ego Resilience – Thrives amid adversity and changing demands., • Empathy – Provides compassionate support while ensuring professionalism., • Urgency – Balances speed and sensitivity in patient interactions., • Detail Orientation – Ensures accuracy and completeness in documentation., • Cultural Competence – Demonstrates respect and understanding of diverse experiences., • Adaptability – Successfully operates in evolving policy and procedural environments. Additional Information Our Benefits – Supporting You Inside and Out At Patient Funding Alternatives, we know that caring for others starts with caring for our own people. That’s why we offer a comprehensive, industry-leading benefits package designed to support your health, your future, and your wellbeing. Our team members enjoy medical, dental, and vision coverage through UnitedHealthcare and Guardian, employer-paid life and disability insurance, and a 401(k) plan with company match. We also invest in your wellness — with up to $100 annual reimbursement for fitness, mindfulness, and wellness activities, plus access to mental health tools like the Calm Health app and a 24/7 Employee Assistance Program. From flexible spending accounts to nationwide fitness programs and virtual care, PFA is committed to helping you stay healthy, balanced, and thriving — at work and beyond.

Job Description Established Primary Care clinic is looking to hire a Family Medicine Physician in New Haven, Connecticut! Open to new graduates or experienced physicians. Very welcoming group! Contact: Anna Craig 843-297-4123 About the Practice: • Forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at nearly 80,000 office visits in 17 locations., • FQHC proud to offer a wide range of primary and specialty care services., • As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do., • For nearly 50 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Benefits and Features: • $220,000 - $250,000 / year, • Relocation Assistance, • Sign On Bonus, • Comprehensive benefits including medical, dental, life, disability, • Retirement: 403B w/ 2% Match, • 4 Weeks of PTO + 9 Paid Holidays, • Open to H1B and J1 Visa Sponsorship, • Tax Free Loan repayment Programs Your Role with the Group: Family Medicine Physician • Location: New Haven, CT, • Outpatient Primary Care, • Develops a plan of care for each patient, including medical history, physical examination, diagnosis and appropriate treatment and/or referral, including hospitalization if necessary, • Uses all available resources in diagnosis and treatment, such as laboratory and others tests in an appropriate and cost efficient manner, • Refers those cases which require specialist services, but maintains primary care responsibility to assure continuity of care, • Very Light Call - Call via phone 1 week every 2-3 Months. 90% of calls Screened by Nursing Service Line., • Cover 1 Saturday 8:30am - 12:30pm every 3 Months, • 4 Day Work Week Available (4x10hrs), • Ability to speak Spanish preferred Background Profile: Family Medicine Physician • Board Certified / Board Eligible Family Medicine, • Ability to have a Connecticut State Medical License, • Ability to speak Spanish preferred, • Experience with FQHC or Community based medicine a plus, • Open to H1B and J1 Visa Sponsorship Contact: Anna Craig 843-297-4123

Job Description Established Primary Care clinic is looking to hire a Internal Medicine Physician in New Haven, Connecticut! Open to new graduates or experienced physicians. Very welcoming group! Contact: Anna Craig 843-297-4123 About the Practice: • Forward-thinking, dynamic, and exciting community health center that provides care for multiple generations at nearly 80,000 office visits in 17 locations., • FQHC proud to offer a wide range of primary and specialty care services., • As we grow and are able to bring high-quality health care to more areas that need access, we continue to put our patients first in everything we do., • For nearly 50 years, we have been a health care leader in our community focused on providing excellent, affordable primary care to all patients, regardless of insurance status or ability to pay. Benefits and Features: • $220,000 - $250,000 / year, • Relocation Assistance, • Sign On Bonus, • Comprehensive benefits including medical, dental, life, disability, • Retirement: 403B w/ 2% Match, • 4 Weeks of PTO + 9 Paid Holidays, • Open to H1B and J1 Visa Sponsorship, • Tax Free Loan repayment Programs Your Role with the Group: Internal Medicine Physician • Location: New Haven, CT, • Outpatient Primary Care, • Develops a plan of care for each patient, including medical history, physical examination, diagnosis and appropriate treatment and/or referral, including hospitalization if necessary, • Uses all available resources in diagnosis and treatment, such as laboratory and others tests in an appropriate and cost efficient manner, • Refers those cases which require specialist services, but maintains primary care responsibility to assure continuity of care, • Very Light Call - Call via phone 1 week every 2-3 Months. 90% of calls Screened by Nursing Service Line., • Cover 1 Saturday 8:30am - 12:30pm every 3 Months, • 4 Day Work Week Available (4x10hrs) Background Profile: Internal Medicine Physician • Board Certified / Board Eligible Internal Medicine, • Ability to have a Connecticut State Medical License, • Ability to speak Spanish preferred, • Experience with FQHC or Community based medicine a plus, • Open to H1B and J1 Visa Sponsorship Contact: Anna Craig 843-297-4123

Job Description The Medical Director provides full scope of patient care services including but not limited to diagnosis, treatment, coordination of care, preventive care and health maintenance to The Brooklyn Hospital Center. Serves as the clinical leader of the interdisciplinary team to manage inpatients presenting with stroke symptoms and achieve improve health outcomes for patients and their families. Utilizes evidence-based diagnosis and treatment guidelines to provide the highest quality of care to patients of The Brooklyn Hospital Center. Examines patients, elicits and records medical information, orders and executes various tests. In addition, participates with other interdisciplinary team members in order to ensure that the care and processes related to stroke care continues to improve and receive distinction in the community for the quality of care provided. The Director complies with, all hospital policies and procedures, as well as pertinent state and federal regulations. • Serves as the Medical Director the Hospital Stroke Program., • Supervises and teaches Internal Medicine Residents in Neurology, medical students and non-physician personnel., • Ensures timely completion of documentation to include, among others:, • Quality Data and presentation to Medicine Clinical Services Committee and Institutional Quality Programs., • Progress and consultation notes, • Co-signatures of various forms in the electronic medical record, • Submission of billing information, • Other documents as required by the Hospital and Department of Internal Medicine., • Collaborates with other services as directed by the Medical Director., • Provides care to Hospital patients, as outlined in The Brooklyn Hospital Center Employment Agreement and medical staff credentialing, including diagnosis, treatment and referral, in accord with recognized medical standards., • Documents patient care data in electronic medical records system, including consult notes, daily progress notes for inpatients, and encounters for outpatients., • Prescribes medication in accordance with applicable New York State statutes and regulations., • Orders, performs and interprets diagnostic tests to obtain information on medical condition and determine diagnosis., • Advises and/or provides education to patients, family, guardians, caregivers and community members., • Explains procedures and discuss tests results to patients, family members., • Monitors patient's conditions and progress and reevaluate treatment plans, as necessary., • Refers patients to medical specialist or other practitioner when necessary., • Ensures compliance with the Infection Control and Safety standards of The Brooklyn Hospital Center which include personal use of universal precautions., • Participates in staff outreach and off-site healthcare programs in The Brooklyn Hospital Center ambulatory care service areas, as assigned by Medical Director., • Attends departmental staff meetings and other meetings and committees as requested by the Medical Director and/or Department Chair., • Participates in peer review, quality assurance, provider meetings and other clinical meetings., • Assists in updating clinical protocols and guidelines, as requested., • Participates in in-service education and attends continuing medical (CME) programs., • Maintains HIPAA confidentiality and privacy standards at all times., • Works with support, medical and administrative staff in a positive, collaborative manner., • Contributes to the training of clinical personnel, including medical students and residents. May supervise mid-level practitioners (Physician Assistants, Nurse Practitioners)., • Participates in the Hospital's quality improvement programs., • Doctor of Medicine (M.D.) or Doctor of Osteopathic Medicine (D.O.), • New York State Department of Health Certificate of Qualification, • Board certified or board eligible in Neurology, Neurosurgery, Interventional Neuro-Radiology, Vascular Neurology or Neuro-Critical Care. The Medical Director shall attest to eight (8) hours of stroke focused continuing education annually. The Medical Director may not be concurrently a Stroke Medical Director at another hospital., • Basic Cardiac Life Support (BCLS), • Appointment to the Medical Staff of The Brooklyn Hospital Center Company DescriptionThe Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.

Job Description Position Description Harlem United is the parent company for Upper Room AIDS Ministry (URAM). URAM provides the healthcare services from the Federally Qualified Health Center located in the heart of Harlem. We provide Primary Care, Specialty Care, Dental Care and Wellness Care to those seeking diagnosis and treatment. All employees of URAM are responsible to perform their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service. Under the supervision of the Medical Director and in accordance with established policies and procedures, the Internal Medicine Physician delivers high quality comprehensive primary care for homeless, underserved, chronically ill populations including HIV, Hepatitis C, SUD, Diabetes, Heart Disease and other comorbidities. The AIDS institute Guidelines and the U.S. Preventive Services Task Force (USPSTF) are utilized as resources and guides for accepted standards of care. Essential Duties and Responsibilities Essential duties and responsibilities include, but are not limited to, the following: • Provides Primary Care, routine and acute care, for both scheduled, same day and walk in appointments, • Maintains a professional demeanor at all times, including demonstration of sound moral and ethical character, compassion, adherence to all agency standards for dress and decorum, • Demonstrates proficiency in use of electronic medical record, • Complies with productivity expectations under the direction of the Chief Medical Officer, • Initiation of treatment and management of chronic illnesses including, but not limited to, HIV infection, asthma, bronchitis, diabetes, lipid disorders, and hypertension, • Generates appropriate referrals to ancillary and specialty services, • Maintains documentation according to standards of the agency and regulatory agencies, • Documents clinical activities and information, • Initiation/ changes in treatment, • Referrals to specialty services, or social based services, • Prescribing including electronic scripts, • Documents and locks progress notes within 48 hours of client encounter, • Ensure timely prescription writing, order, progress notes, and referrals, • Follows prescribing practices according to agency policy and state regulations, • May administer medication according to the same procedures and protocols applied to the nursing staff, • Performs routine diagnostic and therapeutic procedures according to accepted practice standards, • Interpretation of laboratory studies and follow-up on consultation reports, • Provide health education and counseling during visits, • Adheres to regulatory guidelines in regards to compliance, ie, Coding practices., • Attends patient care related meetings, as necessary, including but not limited to morning huddles, case conferences, • Manages coordination of care for individual clients by working with available resources both internal and external to the agency, • Provide clinical supervision to Advanced Practice Clinicians (PA and NP) as assigned by the Medical Director, • Provide phone on-call coverage on a rotating schedule, • Participates in CQI activities, • Participate in Meetings, • Attends conferences and community based activities, including advocacy efforts to eliminate homelessness, HIV and disparities in care as designated by the Medical Director or designee, • Achieve and maintain HIV specialist status, preferred, • Accumulate a minimum of 10 specific HIV CME credits throughout the year and a total of 25 credits total per year Ideal candidate for this position possesses most or all of the following: • Bilingual preferred (English/Spanish or English/French), • Experience in treating hard to reach populations, including the homeless, 'immigrants, HIV infected, substance users, and mentally ill, • Desire and ability to work as part of an interdisciplinary team dedicated to the delivery of high quality care, • Leadership abilities with trouble shooting and problem solving skills, • Proficient in use of electronic medical record systems and other technology required for use in the delivery of care, • Track record of positive interpersonal skills with staff, clients, and others, • Willingness to work off hours on special projects as reasonably dictated by Chief Medical Officer, • The employee must be able to lift and/or move more than 50 pounds. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye/hand coordination. Requires sitting, standing and walking for extensive periods of time. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required., • The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer., • If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

Job Description POSITION DESCRIPTION Harlem United is the parent company for Upper Room AIDs Ministry (URAM). URAM provides the healthcare services from the Federally Qualified Health Center located in the heart of Harlem. We provide Primary Care, Specialty Care, Dental Care and Wellness Care to those seeking diagnosis and treatment. All employees of URAM are responsible to perform their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service. The incumbent in this job will perform various customer service duties including responding to inquiries, obtaining information, and providing information on Upper Room AIDS Ministry and its services within legal guidelines and agency policies. The primary responsibility is for the intake and registration of clients to the clinic, including insurance verification, fee assessment, and cashiering, presumptive eligibility for Medicaid, referrals, scheduling appointments and data input. The incumbents in this job have routine access to individually identifiable health information including the clients’ entire medical records on a need-to-know basis only. ESSENTIAL DUTIES AND RESPONSIBILITIES Essential duties and responsibilities include the following as well as other duties that may be assigned. • Provide excellent customer service at all times, • Engage patient with a warm and friendly greeting, • Performs check ins, cancellations and rescheduling of client appointments, • Check alerts during check in, • Perform compete check outs (i.e adding to recall list or scheduling follow-up), • Ensures accuracy of all client and visit data each day, verifying patient demographics, insurance, homeless status, and visit status daily., • Inputs demographics and insurance information into EMR, • Prepare huddle sheets and attend daily huddles, • Call to inform patients when wait times exceed one hour, • Compete new patient welcome calls, • Answers telephones, directs calls and takes accurate messages, • Determines nature of patients’ visits for appropriate processes, • Maintains provider daily schedule for accuracy and correct as needed, • Schedules appointments, • Registers new patients obtaining the required information and documentation (ie: all client insurance, demographics etc.), • Provide material and introduction to new patents, • Confirm if referrals are needed and are eligible, • Verifies insurance coverage for all appointments., • Assists patients in understanding their medical coverage; provides assistance with prior authorization for the day’s visit if necessary., • Explains Health Center policy including payment of accounts and determines fee for service based on sliding fee schedule, • Disseminates information to clients, staff and others as appropriate, • Ensures completion and validation of all clients forms and documents including regular updates of information, • Creates and maintains electronic patient records including the assignment of chart numbers, • Scan required documents in the EMR, • Compete HIPPA forms, • Release fax machine and distribute to team members, • Informs patient of wait times and apologizes for any delay in services, • Promote use of patient portal and healthix at each visit, • Enroll patents in the patient portal, healthix and ADAP, • Refer clients to the referral specialist if necessary for additional information and assistance., • Collects, documents and disburses revenue from patients including credit Cards, • Maintains and reconciles an accurate cash drawer daily, • Notify patients of connect balance and set up payment arrangements, • Communicate important messages to the patents (i.e monthly companion info flu shot etc), • Offer limited set of resources to patients (Human United services and Prepare resource binder), • Listen to and handle complaints or issues, • Appropriately escalate complaints or issues to supervisor, • Follow-up on referrals to see if their appointments have been kept, • Facilitate competition of waiting room surveys/assessments, • Obtain simple pre-authorizations for insurance coverage, • Active participation in all departmental CQI activities OTHER RESPONSIBILITIES The following duties are to be performed as assigned by the supervisor: • Promoting linkages with other service providers, • Establish and maintain archive and active case records, • Preparation of data for reports, • Referring walk-in sick patients to the nurse for appropriate triage and prioritization, • Other duties deemed necessary to achieve the mission of the organization QUALIFICATIONS/EDUCATION/EXPERIENCE • Minimum associate degree in health care related program or equivalent health care related college credits, • Certificate in health care discipline (medical office assistant or medical billing) preferred., • 5 years’ experience in medical or dental office a must, with 3 years’ experience with managed care requirements and medical billing, • Strong customer service acumen including customer needs assessment, meeting quality standards, and evaluation of customer service, • Ability to communicate and interact with others in a professional and courteous manner., • Well organized paying attention to details, • Ability to write simple correspondence, • Ability to present information in one-on-one and small group situations, • Ability to calculate figures and amounts such as discounts, interest, proportions and percentages., • Ability to read and interpret documents such as safety rules, instructions, and procedure manuals, • Proficient in input data on a computer terminal in an accurate and efficient manner, • Knowledge of use of common office equipment SPECIAL SKILLS AND KNOWLEDGE In addition to the above-listed job responsibilities and educational requirements, the ideal candidate for this position possesses most or all of the following: • Basic computer skills (Microsoft Word, Excel, Outlook, etc.), • Experience with electronic medical record, (eClinicalWorks and Dentrix preferred), • Excellent organization skills, • Experience working with HIV/AIDS population, • Superior written and verbal communication skills, • Ability to work as an efficient team member, • Willingness to accommodate provider services outside the normal business hours, • Bilingual (English/Spanish English/French) a plus Special Requirements The employee must be able to lift and/or move more than 50 pounds. Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye/hand coordination. Requires sitting, standing and walking for extensive periods of time. The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The ability to work with a moderate noise level in the work environment is required. The above information is intended to describe the most important aspects of the job. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required in order to perform the work. The health center reserves the right to revise or change job duties and responsibilities as the business need arises. Additionally, this job description is not intended as an employment contract, implied or otherwise, and the Center continues to maintain its status as an at-will employer. If the essential functions of this position cannot be performed in a satisfactory manner by the employee, reasonable accommodations may be made.

Job Description World Class Medicine. Purpose-Driven Partnership. Veritas Veterinary Partners offer exciting career opportunities in state-of-the-art facilities across the U.S. Our hospitals, open 24/7/365 and staffed by board-certified specialists, create a collaborative environment where you can work alongside like-minded, caring professionals. If you're passionate about veterinary medicine, this is your chance to thrive in a dynamic, high-quality setting. At Veritas Veterinary Partners, our mission is to build a network of trust and opportunity for veterinary professionals nationwide. We specialize in supporting Specialty and Emergency care hospitals, aligning with your unique goals and medical standards. Veritas, founded by Thomas Scavelli, DVM, DACVS, is dedicated to recruiting top-tier talent and fostering collaboration within our community. With a focus on exceptional care, we bring together highly trained veterinarians, technicians, and teammates committed to our patients' well-being. We believe in Truth in Medicine and Trust in Partnerships, ensuring we always provide the highest standard of care. Come join us and make a meaningful impact on the community you serve. Greater Staten Island Veterinary Services is looking to add a full time board-certified, or residency trained Veterinary Internist to our well established, rapidly growing 24-hour emergency and specialty hospital! Greater Staten Island Veterinary Services is located in the southern borough of Staten Island in NYC. This location is easily commutable to Manhattan, Brooklyn, and the other boroughs of NYC, along with NJ and Philadelphia a short car ride away. This is a great area to live in, with easy access to beaches, sports, arts, Broadway, entertainment, several airports, parks, shopping and more! Our hospital culture is collaborative and fun and the veterinarians in this area have been referring to our family of hospitals for over twenty years. This location has enabled us to provide emergency and referral veterinary care closer to home for our established base of clients as well as new clients in the Staten Island area. How you will make a difference: Greater Staten Island Veterinary Services sees a diverse caseload of emergency and referral patients. As GSVS's Internal Medicine Specialist, you will work alongside our Board-certified Criticalist, residency trained surgeon, and ER doctors to help serve the clients and patients of Staten Island by providing cutting edge medical and diagnostic services. You will guide the department as well as support the emergency and specialty departments through consultation and case management. You will have the opportunity to help elevate the knowledge and skill of the licensed veterinary technicians and assistants, enabling them to provide the best care possible for our patients. As the only boarded Internist on Staten Island, you will be a point of contact for referring veterinarians enabling collaboration and improved patient care across Staten Island. What you will bring: The ideal team member will have a deep passion for client education and empathy, as well as a strong interest and belief in an evidence-based clinical approach. They will thrive in and foster an environment of collaboration, support for the individual as well as the entire hospital team, and patient welfare. This candidate will possess an unwavering commitment to the highest level of quality medicine as well as client service. They view a challenge as an opportunity to grow and strive to continuously improve themselves and others. If this describes you, then this is the hospital you want to join! Schedule: • 4-day work week, • Salary is highly competitive, • Sign-on bonus, • Health, dental, and vision options, some plans paid 100%, • Maternity/Paternity leave, • 401K with company match, • Company equity, • Life insurance, • Generous CE and PTO, • Reimbursement of all licensure fees #DVM Base Pay$250,000—$300,000 USD Veritas Veterinary Partners is an equal opportunity employer. In accordance with the requirements of all applicable federal, state and local laws, we welcome and encourage diversity in the workplace regardless of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Applicants must be authorized to work in the U.S. All current positions require the ability to speak, read, and write English proficiently. Additional fluency in other languages is preferred but not required. For CA applicants please visit our Privacy Policy

Job Description Position Description Outreach Specialist Outreach Specialist is responsible for providing an array of in-house and mobile-based harm reduction services to individuals in the target population, including veterans, people experiencing homelessness, people who actively use and inject drugs, people living with HIV or Hepatitis C, people who engage in sex work, and other high-risk populations. This position provides safer use supplies, personal care items and pantry, health education, and assistance with referrals. Overdose prevention education is conducted on a regular basis to all clients with a history of substance use. The Outreach Specialist will work with patient navigation staff to link individuals to additional services. The Outreach Specialist will also work to collaborate with other veteran-serving organizations to connect individuals with substance use and harm reduction services, provide additional opportunities to connect with supportive care, and to ensure access to needed medical assistance. Services are conducted utilizing a harm reduction approach that supports the client in identifying their own goals around substance use and safer sex. We support clients who are actively using, those who use occasionally, and those who are in recovery. This position will start March 1, 2026. Essential Job Functions • Support syringe exchange services in accordance with state, city, and agency regulations:, • Monitor disposal of syringes being returned into the sharps container and count replacements, • Distribute safer injection supplies, • Safeguard inventory, • Adhere to needle stick prevention guidelines, • Conduct street-based outreach in an effort to engage and recruit clients into services; this includes conducting outreach with an integrated team in locations where our populations are visible and in need of services, distributing materials and information about services;, • Conduct a range of support and outreach activities to vulnerable populations (veterans, IDUs, substance users, sex workers, etc.), including but not limited to the following:, • Provide relevant, accurate, and appropriate risk reduction information via counseling and education, distributing literature and outreach supplies, safer sex supplies, hygiene kits and explaining how supplies may be used to reduce risk;, • Conduct individual and group overdose prevention trainings; these trainings help clients recognize, prevent, and treat an opiate overdose;, • Coordinate referral to patient navigation/medical services. Initiate referrals to additional social support services;, • Provide Risk Reduction counseling and Education relating to HCV prevention and treatment, overdose prevention, substance use and safer sex;, • Provide Hepatitis and health care coordination to appropriate clients;, • Make referrals as needed to low threshold medical services, substance use treatment, mental health services, case management, housing services, food pantry, benefits, emergency needs and other services;, • Discuss PrEP and PEP with all HIV-negative individuals who are interested in additional HIV prevention options. Make referrals as appropriate to patient navigators., • Collaborate with other veteran-serving organizations to connect individuals with substance use and harm reduction services, • With the support of the Managing Director and in collaboration with the Patient Navigator, connect with managers and staff of veteran-serving organizations to ensure linkage to needed services., • Identify resources and promote program; serve as liaison to internal and external service providers and the community by conducting presentations on all program activities, attending joint events, and connecting for referrals between organizations., • Conduct a range of activities with community members and businesses to foster good community relations and lessen fears of program activities in the neighborhoods served by the program including:, • Providing information about program services, • Asking how the program can serve the community, • Asking what services are needed but currently lacking, • Maintain all paperwork and submit on-time to manager., • Drive program vehicles and other vehicles as needed., • Maintain vehicle maintenance and upkeep, including timely reporting to supervisor of any problems with the vehicle (i.e. leaks, oil, break flasher, inspection, registration etc.), • Completing daily vehicle logs and keep vehicle clean and ready for the next shift., • Ensure vehicles are sufficiently stocked with program supplies and paperwork on a daily basis to ensure supply needs are met. Driver (staff) will make a list of any supplies need it for the next day at the end of the day., • Attend trainings, service planning sessions, and other activities to ensure the provision of the most up-to-date and culturally appropriate services., • Maintain the highest level of professionalism at all times., • Participate in data-driven and clinical supervision, as well as departmental, divisional, and staff meetings., • Experience working with street-based populations, such as people who use drugs, people experiencing homelessness, and sex workers, • Bilingual in Spanish a plus, • Knowledge of harm reduction and the risks associated with injection drug use and sexual health, • Ability to listen to and communicate clearly and respectfully with people who use drugs, community members, peers, volunteers and agency staff, • High level of self-motivation, • Commitment to working as a member of a team, • Able to work with a team with different attitudes and personalities., • Flexibility and willingness to work outdoors, including inclement weather conditions, and weekends as need it., • Veterans strongly encouraged to apply.

Job Description About Paradigm Paradigm offers a suite of legal practice software solutions that help lawyers manage, automate, and grow their firms. More than 50,000 lawyers across 170 countries use our products to shift the paradigm of how they practice law. With four world-class all-in-one legal practice management platforms - PracticePanther, Bill4Time, MerusCase, and LollyLaw - in addition to payments and accounting solutions powered by Headnote and TrustBooks, Paradigm empowers lawyers across the spectrum of practice area, geography, and business needs. At Paradigm, we are fast-paced, ambitious, and unified by a common vision to build the best legal technology products in the world. What is the role? As an entry-level Customer Onboarding Specialist with one of our leading products, MerusCase, you will be responsible for providing exceptional onboarding and customer experience through our customers' lifecycles. We are looking for a candidate who can maintain strong client relationships while operating in a nimble, fast-moving environment. The ideal candidate will be able to communicate with customers professionally, train customers on the software, resolve inquiries in a timely manner, be the voice of customers, and mitigate technical requests. In this role, you will: • Become a MerusCase expert and offer personalized service to show the value of the product for long-term use with your portfolio of clients., • Onboard & train customers on how to best utilize the software and consult clients on how the system can be used to increase efficiency in their day-to-day., • Be responsible for the management of a portfolio of clients to foster long-term business relationships., • Respond to high level customer inquiries as quickly and accurately as possible via email or phone., • Work collaboratively with other departments to resolve issues and deliver a great customer experience., • Work collaboratively with Customer Support to flag, escalate, and resolve requests from accounts., • Work collaboratively with Sales to ensure a smooth client transition and onboarding process., • Collect and manage product feedback from clients to share with our product team and participate in conversations advocating for an improved client experience., • Improve client satisfaction and retention., • Drive product adoption, share best practices, implement growth, and optimize strategies to drive maximum value and success with new and existing customers., • 1-3 years of experience in a customer support, onboarding, or similar role, ideally in a SaaS environment, • Project management skills, • Experience leading initiatives and succeeding in a team environment, • High-growth or early-stage startup experience is preferred, • Must be patient, empathetic, and have great communication skills, • Self-started and resourceful, • Data driven, • Strong interpersonal skills to work collaboratively with different departments, • Comfortable with technology and learning new software, • Ability to handle escalated customer issues, • Self-motivated, diligent, and can inspire others, • Excellent verbal and written communication skills, • Organized, detail oriented, and able to manage multiple tasks, • Must be personable and enjoy working in a client-facing role, • Competitive salary, • Paid vacation + sick and parental leave, • Remote working flexibility, • Budget for home office improvements, • Company culture that encourages work / life balance, • 100% paid PPO medical, vision, and dental insurance, 401k matching, equity grants, • Bi-annual company retreats and many other fun activities to bring our team together as often as possible!

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Patient/Care Scheduling Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist - Client Enablement will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. The Client Enablement team has the dual mission ensuring clients get the most out of their care at Charlie Health while identifying and correcting barriers to this care before they occur. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Place outbound calls, emails and texts to admitted clients to ensure they fully enrolled in their treatment plan, • Reach out to clients to ensure they understand their insurance benefits and have successfully completed their program financial enrollments, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: Appointments scheduled, financial agreements completed, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, customer satisfaction scores etc.Requirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Excellent written and verbal communication skills, • Minimum 2 years experience working in a customer/patient success or support role, • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • 1-2 years of experience customer financial discussions (Health insurance experience and knowledge of medical billing practices a strong plus), • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. #LI-Remote Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job DescriptionCompany Description At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description This role requires a sales representative comfortable with cold-calling and building a portfolio of accounts within the defined territory. The position provides a high level of training, education and technical support for our client's products. This highly trained specialist plays a leading role within a support organization that is critical to the growth of the company’s Allergy/Diagnostic business within the US. The Diagnostic Account Specialist (DAS) role involves routine assistance with key accounts in understanding the clinical aspects of allergy testing. This position will report to the Diagnostic Account Manager. • This individual is responsible for optimizing diagnostic tests through education and training of physicians, technicians, and staff, • Clinical in-service and train B+L customers prior to and following delivery of the diagnostics products, • The DAS will perform field training and product sales/supply/refill of test panels as needed and will be responsible for assisting colleague sales representatives in teaching clinics, office visits and follow-up, • Will collaborate with Pharmaceutical Sales Representatives on the implementation and execution of diagnostic testing at key accounts, • This individual is expected to execute all customer administrative and written duties in a timely fashion with a key responsibilities being in-office demonstrations and follow up training as needed, • Follow up on new sales opportunities in a timely manner, • Provide product knowledge and procedural knowledge to support sales personnel in the field, • Responsible for meeting yearly sales and service goals, • Ability to handle customer questions and objections in a way that is consistent with product indications and sales training methodology, • Will attend local/national sales meetings and national eye care conventions as needed, • Possesses a high degree of personal accountability #LI-SJ1 Qualifications • Bachelor’s degree with 5+ year’s pharmaceutical/biotech/diagnostic sales experience or equivalent combination of education and experience, • Ophthalmic, Optometric and Buy-and-Build experience preferred, • This role covers a large geographic area, extensive travel is required, up to 60-70%., • Must be a team player and have self-confidence without arrogance; superb communication skills and the ability to do more with less, • Must have strong presentation skills, excellent product knowledge and the ability to understand and perform in a complex selling environment, • Demonstrated teamwork and leadership skills. Must possess a strong degree of self-discipline and autonomy, • Ability to target accounts and achieve results through a daily action plan and collaborate with other colleagues (peers, marketing, leadership and KOL’s) Additional Information OUR CULTURAL BELIEFS Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at . Follow us on LinkedIn | Twitter

Job Description Patient Advocate Specialist Remote ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience—all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We’re looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy • Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program., • Assess family dynamics and adapt communication style to effectively meet their needs., • Obtain necessary authorizations and documentation from patients/families., • Foster trust with patients while maintaining appropriate professional boundaries., • Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details)., • Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions., • Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments., • Clarify how employer-provided health insurance works in coordination with Medicaid., • Verify and update ongoing patient eligibility for HIPP to maintain continuity., • Utilize CRM/case management system to manage referrals and patient records., • Upload, scan, and securely transmit required documentation., • Record patient interactions meticulously in compliance with privacy and legal standards., • Represent the organization as the on-site contact at the hospital., • Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners., • High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management., • Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification., • Associate’s or Bachelor’s degree in Social Work, Healthcare Administration, Public Health, or related field., • Training in motivational interviewing, trauma-informed care, or medical billing/coding., • Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy., • Three to five years’ experience in patient-facing roles within a healthcare setting. Technical Skills-Preferred • Proficiency with CRM or case management systems., • Knowledge of Medicaid/Medicare eligibility and benefits coordination., • Ability to interpret medical billing and insurance documents., • Active listening and empathetic communication., • De-escalation tactics for emotionally distressed patients., • Cultural awareness and sensitivity in communication., • Mission-Driven Advocacy – Consistently puts patient needs first., • Ego Resilience – Thrives amid adversity and changing demands., • Empathy – Provides compassionate support while ensuring professionalism., • Urgency – Balances speed and sensitivity in patient interactions., • Detail Orientation – Ensures accuracy and completeness in documentation., • Cultural Competence – Demonstrates respect and understanding of diverse experiences., • Adaptability – Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you’ll make a real difference—helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance and more.

Job Description TITLE: Entitlement Medicaid Specialist (FT) REPORTS TO: Director of Entitlements LOCATION: 219 East 121st St. New York, NY 10035 Our Mission: Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration. If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real. In addition to competitive salaries, Odyssey House offers: • A 35-hour work week (as opposed to a 40-hour work week), • Vacation Plan and Holiday Schedule, • Life Insurance, • Medical Insurance (Two Plans), • Dental and Vision Insurance, • Additional Insurance Coverages (hospitalization, accidental, critical illness coverage), • Long-Term & Short-Term Disability, • Flexible Spending Account/Health Reimbursement Account, • 403(b) Plan, • Corporate Counseling Associates (CCA) EAP benefit, • Ability Assist Counseling Services (through The Hartford), • Commuter Benefits, • Educational Assistance Programs, • Special shopping discounts through ADP Marketplace and PlumBenefits, • RUFit?! Fitness Program, • Legal Assistance through ARAG, • Optum Financial Service through ConnectYourCare Maintain a working relationship with the Department of Social Service (DSS), Human Resources Administration (HRA), the Social Security Administration (SSA), Medicaid Office, Expedited and Marketplace to ensure Medicaid Managed Care guidelines, policies and procedures are followed to receive appropriate funding for 819 and 820 programs. SPECIFIC DUTIES & RESPONSIBILITIES: • Conduct daily comprehensive review of consumers’ interviews to determine eligible for Entitlements benefits, Medicaid Eligibility, Medicaid Managed Care, Medicare, Private Insurance coverage, Self-Pay, • Case conference difficult cases with the Director for guidance and support to ensure funding for 819 and Part 820 programs are obtained in a timely fashion, • Conduct interviews on new admissions for HRA/DSS/Medicaid/SSI/SSD/Self-Pay, • Expedite consumers with the selection of Managed Care Organization, assist with the NY State Market Place at point of admissions and upon Medicaid Eligibility, • Daily Data Entry of Medicaid Managed Care coverage / Medicare / Private Insurance / MAT in AWARDS, E-Lab and LabCorp Portal, • Daily update the Entitlement 820 Reports with consumers’ coverage, • Navigate Epaces (eMedNY) / Inovalon / STARS / SAAMS / AWARDS / WTW / Manage Care System Portals for coverage, • Communicate with consumers regarding insurance coverage, restrictions, and disenrollment (Medicaid/Managed Care, Medicare, and Private Insurance), • Process Medicaid applications and recertifications for consumers through the Department of Social Services, NY State Exchange/Marketplace, • Investigate Medicaid disparities related to county / deferral / eligibility / denial / dropped / recertification, • Identify and process consumers with Medical / Pharmacy / Out-Patient restrictions through the Managed Care Organization and Managed Care System (MCS), • Resolve problematic Medicaid Managed Care issues for Part 820 coverage, • Complete and submit bi-weekly 820 Medicaid Managed Care Reports, • Complete weekly Medicaid Manage Care Reports for five residential programs to reflect consumers’ coverage for the Pharmacy, Medical department and LabCorp, • BA Degree preferred, • Experience with Medicaid Managed Care; Human Services Field, • Background with DSS/HRA benefits, Recertifications, Medicaid Managed Care, Expediting, enrollment and disenrollment, • Demonstrated effective communication, proficiency in Excel, computer skills, organization and multitasking

Job Description Patient Advocate Specialist Northwell Health - Queens, NY ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience—all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We’re looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy • Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program., • Assess family dynamics and adapt communication style to effectively meet their needs., • Obtain necessary authorizations and documentation from patients/families., • Foster trust with patients while maintaining appropriate professional boundaries., • Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details)., • Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions., • Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments., • Clarify how employer-provided health insurance works in coordination with Medicaid., • Verify and update ongoing patient eligibility for HIPP to maintain continuity., • Utilize CRM/case management system to manage referrals and patient records., • Upload, scan, and securely transmit required documentation., • Record patient interactions meticulously in compliance with privacy and legal standards., • Represent the organization as the on-site contact at the hospital., • Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners., • High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management., • Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification., • Associate’s or Bachelor’s degree in Social Work, Healthcare Administration, Public Health, or related field., • Training in motivational interviewing, trauma-informed care, or medical billing/coding., • Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy., • Three to five years’ experience in patient-facing roles within a healthcare setting. Technical Skills-Preferred • Proficiency with CRM or case management systems., • Knowledge of Medicaid/Medicare eligibility and benefits coordination., • Ability to interpret medical billing and insurance documents., • Active listening and empathetic communication., • De-escalation tactics for emotionally distressed patients., • Cultural awareness and sensitivity in communication., • Mission-Driven Advocacy – Consistently puts patient needs first., • Ego Resilience – Thrives amid adversity and changing demands., • Empathy – Provides compassionate support while ensuring professionalism., • Urgency – Balances speed and sensitivity in patient interactions., • Detail Orientation – Ensures accuracy and completeness in documentation., • Cultural Competence – Demonstrates respect and understanding of diverse experiences., • Adaptability – Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you’ll make a real difference—helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.

Job DescriptionSalary: $21-$23 Hourly Retention Specialist Edison Home Health Care Are you passionate about ensuring patients receive the care they deserve? Edison Home Health Care is seeking a Retention Specialist to focus on patient eligibility, Medicaid issues, and keeping our clients connected with the services they need. Why Join Us? • No prior experience needed Just a background in customer service, Medicaid, or healthcare!, • Make a difference by helping patients navigate the healthcare system and retain essential home care services., • Grow with us We offer competitive benefits and opportunities for advancement. Key Responsibilities: • Patient Retention: Manage a full schedule of calls with existing clients to ensure they continue receiving our services., • Medicaid & Medicals: Follow up on Medicaid eligibility issues and obtain updated medical documentation from patients., • Process Management: Stay organized and ensure all processes are followed to retain patient services., • Collaboration: Transfer qualified and converted callers to the appropriate departments and manage patient information in Salesforce., • Patient Relations: Work with diverse patients across New York State, providing top-notch customer service. What Were Looking For: • Education: High school diploma or equivalent (required)., • Language Skills: Bilingual in Spanish (preferred)., • Tech-Savvy: Comfort with Microsoft Office, especially Excel., • Communication: Strong verbal skills, including listening, advising, and consulting., • Organized & Driven: Ability to manage time effectively and work independently or as part of a team., • Experience: Prior experience in home health care and knowledge of HHA Exchange (a plus). What We Offer: • Competitive Compensation: We offer weekly pay between $21-$23 an hour with direct deposit available and opportunities for advancement., • Health & Wellness: Comprehensive Health, Vision, and Dental insurance, including dependent health coverage. Health Savings Account (HSA), Flexible Spending Account (FSA), AD&D Insurance, Life Insurance, Short & Long Term Disability, and Employee Assistance Program (EAP)., • Retirement Benefits: 401K plan., • Work-Life Balance: Generous PTO, sick days, bereavement leave, 6 paid federal holidays, and 2 floating holidays., • Additional Benefits: Employee Discount Program, referral program, loan assistance, and paid orientation. Make a Difference with Edison Home Health Care! Ready to join a team that values your skills and dedication? Apply today and be a part of something meaningful. #INDOP

Job DescriptionDescription: Title: Client Services Coordinator Department: Health Care Coordination Reports To: Director, Client Services Location: 56 Bay street 4th floor, Staten Island, NY 10301 Position Status: Full-Time FLSA Status: Non-exempt Pay & Benefits: The pay range for this role is generally $52,000-$57,000 commensurate with relevant experience and qualifications and in alignment with internal equity. Additionally, we offer an excellent benefits package that includes generous paid time off (4 weeks of vacation plus paid holidays, personal, and sick time), medical, dental, vision, supplemental benefits including employer provided basic life insurance and employee assistance programs, tuition reimbursement and fitness reimbursement after 1 year of employment, a retirement plan that includes employer matching, and more! Community Health Action of Staten Island (CHASI) drives dramatic improvements in the health of New Yorkers by feeding people who are hungry, healing families broken apart by violence, and bridging the gaps between people and the compassionate health care they deserve. CHASI provides outreach, education, prevention, and direct support services for populations most affected by health disparities – people with low or no income, low-income people with chronic illnesses, people with criminal justice involvement, people who use drugs, domestic violence survivors, people of color, and the LGBTQ community. POSITION SUMMARY: The HIV Care Coordination program (CCR) addresses HIV healthcare disparities by facilitating access to care and other services through a client-centered, holistic, and comprehensive approach to meeting the needs of people living with HIV with team-based care management. The program goals include prompt linkage and ongoing retention in HIV care, optimal treatment adherence, viral suppression, and reduced HIV-related mortality. This is achieved through activities such as patient navigation, directly observed therapy, health education, and coordination of care with the medical provider; frequency of support is driven by the intensity of an individual’s need. The program is comprised of 4 Navigators, 1 Outreach & Engagement Specialist, 1 Client Services Coordinator, 1 Data & Quality Specialist with oversight from the Director. The Client Services Coordinator leads the client enrollment process, conducts assessments and care planning, and ensures coordinated service delivery across the Navigator team. The coordinator also takes part in the agency’s Management Team as a contributing member. Requirements: DUTIES & RESPONSIBILITIES: • Lead the case finding activities and client recruitment efforts;, • Facilitate the enrollment process through comprehensive assessments and service planning activities, conducted according to program standards and deadlines;, • Update and develop service plans in alignment with the reassessment process;, • Verify all facets of program eligibility according to program standard;, • Collaborate with the medical team to manage program recruitment, enrollment and ongoing patient navigation needs;, • Conduct case conferences with the providers and care coordination team;, • Supervise, coach, and guide the Navigators around the needs and progress of their caseload;, • Conduct training for the team;, • Track pertinent health outcome data and provide program performance reports;, • Executes chart-level QA activities under the direction of the Director of Client Services;, • Work collaboratively with Data and Quality Specialist to monitor and track timely submission of programmatic paperwork;, • Manage monthly oversight of MetroCard and incentive distribution and reconciliation;, • Perform all functions in alignment with CHASI’s Mission, Vision, and Core Values; QUALIFICATIONS: • High School diploma or equivalent required; Associate degree preferred., • Minimum three years of direct service experience in HIV care management., • At least one year of supervisory experience with two or more staff; ten years of direct service with the target population may substitute for supervisory experience., • Bilingual English/Spanish preferred., • Proficiency with Microsoft Outlook, Teams, Word, and Excel., • Strong oral and written communication skills with attention to detail and professionalism., • Ability to think strategically, plan effectively, and manage multiple high-priority tasks., • Knowledge of HIV disease progression, treatment, and adherence strategies., • Knowledge of care management principles, documentation standards, referral processes, and follow-up.

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About the Role Charlie Health is looking for a dynamic, passionate individual to support our incredible clients and families throughout treatment as a Care Experience Specialist. This candidate will welcome clients and families into our program post-admission, build rapport, and provide care coordination and customer service to ensure all client needs are met throughout their time in treatment. The Care Experience Specialist will also act as the liaison between clients and other internal Charlie Health teams to provide a primary point of contact and an unparalleled experience for those in our care. We're a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you're inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today. Responsibilities • Answer inbound calls, emails, and texts and resolving patient and family concerns or requests efficiently and effectively, • Act as a liaison between patients and internal Charlie Health teams such as, Admissions, Billing, Utilization Review, Outreach and Clinical, • Support client-related requests from the Clinical Care team to improve the patient's experience, • Identifying gaps in treatment attendance and reaching out to clients to resolve issues with treatment that may be leading to non-attendance proactively, • Communicate aftercare resources (i.e. outpatient therapy providers) to families and work with families to schedule appointments post-Charlie Health, • Managing client schedule, scheduling and rescheduling appointments, • Complete all documentation in a timely and accurate manner, • Adapt to organizational change and departmental restructuring to fit the needs of our clients, families, and referral sources, • Meet determined KPIs including: call answer rates, daily talk time, daily call volume, issue resolution rate, time to resolution, aftercare appointment scheduling rate, and customer satisfaction scoresRequirements, • Upholds Charlie Health's Mission, Vision, and Values and takes great pride in providing clients with exceptional service in order to support their mental health journeys, • High school diploma or equivalent, • Minimum 2 years experience working in a customer/patient success or support role, • Experience working with young adults and adolescents (healthcare setting preferred), • 1-2 years of Salesforce experience (or equivalent CRM platform) required, • 1-2 years of experience using contact center technology, • Strong ability to multitask and work in a fast-paced environment, • Demonstrates a high level of emotional intelligence, • Knowledge of HIPAA policies and procedures, • Work authorized in the United States and native or bilingual English proficiency Additional Information Please note that this role is not available to candidates in Alaska, Maine, Washington DC, New Jersey, California, New York, Massachusetts, Connecticut, Colorado, Washington State, Oregon, or Minnesota. The expected base pay for this role will be between $45,000 and $55,000 per year at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Charlie Health-sponsored benefits. #LI-Remote Based on the nature of this role, you will need to complete several state background checks for clearance to see clients. Florida requires a fingerprint based background check, with more information found here. Please note that the cost for this background check will be paid for in full by Charlie Health. Our Values • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By clicking "Submit application" below, you agree to Charlie Health's Privacy Policy and Terms of Service. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Pay: $60.00 - $65.00 per hour Job description: Location: New York, NY 10031 Schedule: Monday–Friday, Full-Time (35 hrs/week) | Day Shift Pay: $60–$65 per hour Setting: Adult Outpatient Behavioral Health Clinic Type: Union | In-Person | No nights or weekends About the Opportunity Join a respected community-based mental health and primary care center located in the heart of Harlem. The clinic serves adults from diverse backgrounds, offering integrated behavioral health and medical services in a collaborative, team-oriented environment. The site is part of a long-standing network of outpatient programs known for compassionate care, strong clinical leadership, and a deep commitment to New York City’s communities. This position offers steady weekday hours, professional growth, and a mission-driven workplace focused on improving the lives of adults facing mental health and co-occurring medical challenges. Key Responsibilities • Register and process patients entering the clinic for care, • Record and monitor vital signs, perform triage, and collect laboratory specimens as ordered, • Schedule annual physicals, semi-annual visits, and lab recalls, • Coordinate specialist referrals, follow-up appointments, and ensure continuity of care, • Manage provider schedules for psychiatrists and nurse practitioners, • Conduct medication administration, monitor responses, and follow treatment plans, • Educate patients and families on medications, health maintenance, and preventive care, • Retrieve and maintain medical records in accordance with HIPAA standards, • Assist in emergency psychiatric situations and support crisis stabilization, • Document all patient interactions, medications, and interventions accurately in the EMR, • Current New York State RN license in good standing, • Spanish Speaking Preferred, • Behavioral Health Background preferred, • Graduate of an accredited nursing program, • At least 1 year of clinical experience, preferably in mental health, community health, or outpatient care, • CPR certification required, • Strong communication and organizational skills, • $60–$65 per hour (based on experience), • Comprehensive medical, dental, and vision coverage, • 403(b) retirement plan with employer match, • Paid time off and holidays, • Union position with stable hours and supportive leadership This Harlem-based outpatient clinic provides a supportive team environment where nurses make a direct impact on community wellness every day. The facility is modern, fully equipped, and designed to integrate mental and physical healthcare for holistic outcomes. Staff enjoy a collegial atmosphere, predictable weekday hours, and meaningful patient connections. Job Type: Full-time Benefits: • Dental insurance, • Health insurance, • Paid time off, • Retirement plan, • Vision insurance Work Location: In person

Job DescriptionDescription: The Certified Medical Assistant is responsible for providing high quality direct patient care and assisting providers and other clinical staff with patient care and other clinical and administrative duties in a professional manner. Ability to competently and skillfully perform all clinical and clerical functions including, but not limited to: vital signs, patient interview, electronic documentation, screening tools, lab/specimen prep, point of care collection and processing, filing, processing records, answering phones, verifying insurance, scheduling appointments and processing referrals. Must provide age-appropriate care in a manner that demonstrates an understanding of the functional/developmental age of the patient served. Advocare, LLC is a partnership of the top doctors in New Jersey, Pennsylvania and Delaware, including pediatricians, family practice and specialist. As part of the team, you’ll work side-by-side with forward-thinking professionals who strive to provide the highest quality medical care by meeting and exceeding standards for clinical outcomes while delivering exceptional patient service in an evolving healthcare environment. As a full-time Advocare employee, the following benefits are available for you and your family: Medical/prescription coverage; dental coverage; vision care; flexible spending accounts; health savings account, if applicable; voluntary hospital indemnity; voluntary term life insurance and AD voluntary short-term disability and long-term disability; critical illness, cancer, and accident insurance; group auto and homeowners insurance; commuter benefits; 401(k). Certified Medical Assistant Essential Functions: • Completes a broad variety of administrative tasks and clinical duties including but not limited to obtaining and recording patient medical histories, receiving, and directing phone calls, ensuring successful completion of all forms, • Maintaining medical supplies inventory and performing preventive maintenance to keep the medical equipment operating, • Preparing patients for examination by performing physical tests, take vitals, reporting patient history summary, • Preparing treatment rooms for clinical examinations, • Counseling patients by transmitting physician’s orders and questions about the treatment, • Delivering attention, compassionate support, and assistance to patients and families, • Ensuring compliance with all healthcare regulations including HIPPA, OSHA, etc., • Aides staff, physicians, and other faculty as needed, • Firm grasp on medical practices, administrative processes, and organizational policies, • Strong interpersonal and communication skills, • Proficient in administrative tasks, • Must be highly organized and detail-oriented; demonstrating leadership to maintain credibility, • Familiarity with medical terminology and digital record systems, • Ability to communicate effectively and verbalize ideas, • Proven ability to handle confidential information with discretion, be adaptable to various competing demands and demonstrates the highest level of customer/client service and response, • Multiple medical and prescription coverage options, • Dental and vision care plans, • Health Savings Accounts (HSAs), where applicable, • Flexible Spending Accounts (FSAs), • Voluntary critical illness, cancer, and accident insurance, • Voluntary hospital indemnity coverage, • Voluntary short-term and long-term disability insurance, • Voluntary term life insurance and AD&D (Accidental Death & Dismemberment), • 401(k) retirement savings plan, • Paid time off (PTO), • Commuter benefits, • Vision, • Flexible Spending Accounts, • MetLife Auto/Vehicle & Home Insurance DiscountsRequirements:, • Medical Assistant Certification or Registration required, • High school diploma or equivalent required, • One year of prior experience in a medical setting preferred

Job Description As a Medical Assistant at Sollis Health, you will support patient care under the supervision of our physicians, while also handling key clerical and administrative tasks. You'll be instrumental in both clinical procedures and ensuring our front desk operations run smoothly, helping us deliver personalized, efficient, and compassionate care. Full Time - 8a-8p, Rotating Weekends, Hudson Yards, 36 hours a week Responsibilities: • Obtain and record patient vital signs, height, and weight accurately in the electronic medical record (Athena Health)., • Take medical histories and perform screening procedures as directed., • Assist with basic wound care, phlebotomy, EKGs, and splinting procedures (with training), • Perform front desk duties, including answering phones, patient check-in/out, and documentation., • Prepare, process, and run lab tests, including specimen collection, labelling, and handling in accordance with Sollis Health protocols., • Communicate observations and patient concerns clearly to the healthcare team., • Support emergency care efforts as a team member under supervision., • Provide a welcoming environment and exceptional customer service—answering patient questions and easing concerns., • Help with patient mobility and transfers, using proper body mechanics., • Maintain cleanliness, order, and compliance with all health and safety protocols., • High school diploma or equivalent, required, • Completion of a National Medical Assistant training program., • Certified Medical Assistant or Phlebotomy Technician strongly preferred. This is the anticipated rate/range Sollis Health reasonably expects to pay candidates for this position in NYC. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of this location. Actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc. About Sollis Health Sollis Health is the first and only medical membership that's on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms. Our members never wonder if it's a "real" emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that's all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.

Job DescriptionDescription: The Medical Assistant is responsible for providing high quality direct patient care and assisting providers and other clinical staff with patient care and other clinical and administrative duties in a professional manner. Ability to competently and skillfully perform all clinical and clerical functions including, but not limited to: vital signs, patient interview, electronic documentation, screening tools, lab/specimen prep, point of care collection and processing, filing, processing records, answering phones, verifying insurance, scheduling appointments and processing referrals. Must provide age-appropriate care in a manner that demonstrates an understanding of the functional/developmental age of the patient served. Advocare, LLC is a partnership of the top doctors in New Jersey and Pennsylvania, including pediatricians, family practice and specialist. As part of the team, you’ll work side-by-side with forward-thinking professionals who strive to provide the highest quality medical care by meeting and exceeding standards for clinical outcomes while delivering exceptional patient service in an evolving healthcare environment. As a full-time Advocare employee, the following benefits are available for you and your family: Medical/prescription coverage; dental coverage; vision care; flexible spending accounts; health savings account, if applicable; voluntary hospital indemnity; voluntary term life insurance and AD voluntary short-term disability and long-term disability; critical illness, cancer, and accident insurance; group auto and homeowners insurance; commuter benefits; 401(k). Medical Assistant Essential Functions: • Completes a broad variety of administrative tasks and clinical duties including but not limited to obtaining and recording patient medical histories, receiving and directing phone calls, ensuring successful completion of all forms, • Maintaining medical supplies inventory and performing preventive maintenance to keep the medical equipment operating, • Preparing patients for examination by performing physical tests, take vitals, reporting patient history summary, • Preparing treatment rooms for clinical examinations, • Counseling patients by transmitting physician’s orders and questions about the treatment, • Delivering attention, compassionate support, and assistance to patients and families, • Ensuring compliance with all healthcare regulations including HIPPA, OSHA, etc., • Aides staff, physicians, and other faculty as needed, • Firm grasp on medical practices, administrative processes, and organizational policies, • Strong interpersonal and communication skills, • Proficient in administrative tasks, • Must be highly organized and detail-oriented; demonstrating leadership to maintain credibility, • Familiarity with medical terminology and digital record systems, • Ability to communicate effectively and verbalize ideas, • Proven ability to handle confidential information with discretion, be adaptable to various competing demands and demonstrates the highest level of customer/client service and response, • High school diploma or equivalent required, • One year of prior experience in a medical setting preferredRequirements:

Job DescriptionDescription: The Pediatric Medical Assistant is responsible for providing high quality direct patient care and assisting providers and other clinical staff with patient care and other clinical and administrative duties in a professional manner. Ability to competently and skillfully perform all clinical and clerical functions including, but not limited to: vital signs, patient interview, electronic documentation, screening tools, lab/specimen prep, point of care collection and processing, filing, processing records, answering phones, verifying insurance, scheduling appointments and processing referrals. Must provide age-appropriate care in a manner that demonstrates an understanding of the functional/developmental age of the patient served. Advocare, LLC is a partnership of the top doctors in New Jersey, Delaware and Pennsylvania, including pediatricians, family practice and specialist. As part of the team, you’ll work side-by-side with forward-thinking professionals who strive to provide the highest quality medical care by meeting and exceeding standards for clinical outcomes while delivering exceptional patient service in an evolving healthcare environment. As a full-time Advocare employee, the following benefits are available for you and your family: Medical/prescription coverage; dental coverage; vision care; flexible spending accounts; health savings account, if applicable; voluntary hospital indemnity; voluntary term life insurance and AD voluntary short-term disability and long-term disability; critical illness, cancer, and accident insurance; group auto and homeowners insurance; commuter benefits; 401(k). Essential Functions: • Completes a broad variety of administrative tasks and clinical duties including but not limited to obtaining and recording patient medical histories, receiving and directing phone calls, ensuring successful completion of all forms, • Maintaining medical supplies inventory and performing preventive maintenance to keep the medical equipment operating, • Preparing patients for examination by performing physical tests, take vitals, reporting patient history summary, • Preparing treatment rooms for clinical examinations, • Counseling patients by transmitting physician’s orders and questions about the treatment, • Delivering attention, compassionate support, and assistance to patients and families, • Ensuring compliance with all healthcare regulations including HIPPA, OSHA, etc., • Aides staff, physicians, and other faculty as needed, • Firm grasp on medical practices, administrative processes, and organizational policies, • Strong interpersonal and communication skills, • Proficient in administrative tasks, • Must be highly organized and detail-oriented; demonstrating leadership to maintain credibility, • Familiarity with medical terminology and digital record systems, • Ability to communicate effectively and verbalize ideas, • Proven ability to handle confidential information with discretion, be adaptable to various competing demands and demonstrates the highest level of customer/client service and response, • High school diploma or equivalent required, • One year of prior experience in a medical setting preferredRequirements:

Job Description As a Regional Nurse Manager at Sollis Health, you will provide concierge emergency medical care to Sollis patients in our clinics and have administrative responsibilities overseeing the RNs in your assigned region. You will work to drive Sollis' Mission and Vision forward, creating a patient-centric environment in a concierge medical setting, helping to deliver medical care. Responsibilities: • Work 16 hours clinical and 24 administrative as a Regional Nurse Manager for a 40 hour work week, • Provide medical care for Sollis' patients with the supervision/direction of an attending Physician or Physician Assistant., • Assess and treat patients which includes obtaining clinical samples, performing point-of-care testing, obtaining blood samples, providing general symptom management and recommendations within your scope., • Perform medical procedures that include obtaining IV access, phlebotomy, administering vaccines, performing POC rapid tests, administering IV medications and fluids, and performing EKGs., • Document patient information in our electronic medical record., • Provide direct oversight of Registered Nurses and the care provided to patients in your region., • Responsible for maintaining and tracking medication and vaccination inventory as well as general inventory and quarterly counts, in collaboration with Operations leadership, • Help to develop and implement plans and schedules for fully staffing our nursing shifts, while minimizing the use of overtime and meeting the targeted budget and productivity goals., • Accountable for Medbank management including reporting and quality control., • Order medical supplies, vaccines and medications as needed for patient care and the function of the center. Partner with Operations to order and perform maintenance on medical equipment as needed., • Ensure that all newly hired nurses in your region are fully trained and setup for success, • Work with our Medical Directors and Operations Team to develop and implement process improvement plans, related to nursing functions., • Initiate and participate in the planning, implementation and evaluation of quality assurance and performance improvement activities, in collaboration with a Sollis Nursing Leadership Team and the Regional Medical Director., • Develop monthly shift schedules and entering schedules into Sollis' time tracking system, • Participate in the interviewing and hiring of Nurse candidates for your region, • Collaborate with your HRBP to manage any performance or HR related issues., • Provide formal mid-year and end-of-year feedback direct reports., • Observe, evaluate, coach and mentor nursing staff in your region, holding them accountable to Sollis' standards for quality medical care and great customer service., • Ensure standardization of practice through the implementation of current policies and procedures., • Hold routine staff meetings and huddles focusing on patient care, safety and satisfaction., • Be available by phone or in person for unexpected emergent situations or questions that arise from time to time., • Promote optimal infection control and safety practices. We believe extraordinary people come from a variety of backgrounds, but ideally we would expect that you have: • Bachelor's degree required, Master's degree preferred, • Must possess a valid license and current registration, issued by the New York as a Registered Nurse., • Must have at least 2 years of leadership experience and 5 years of emergency medicine nursing experience. Our people are our greatest asset, so we designed a comprehensive compensation and benefit package that matches. Some of our offerings include: • Excellent benefits, including healthcare, dental, vision, • 401K with 3% match, • 12 Observed holidays, • Free Sollis Health membership for you and your eligible family members, • Employee stock options offering, • Bonus This is the range of pay for New York City candidates only. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of New York City. Furthermore, actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc. About Sollis Health Sollis Health is the first and only medical membership that's on-demand 24/7, 365. We live up to the concierge promise: with just one call, our members experience unparalleled care and follow-up on their schedule and their terms. Our members never wonder if it's a "real" emergency. They simply call Sollis for immediate access to ER-trained medical teams, on-site labs and imaging, expedited specialist appointments, and care navigation that's all under one roof. With unlimited 24/7 virtual and in-person support from locations in Manhattan, the Hamptons, Los Angeles, South Florida, and San Francisco, Sollis puts our members in first class by handling all medical issues—big or small—with expert concierge care anytime, anywhere.

Job Description Call Center Specialist -Operations Location: 620 Foster Avenue Brooklyn, NY 11230 Hours: Full Time · Monday – Thursday 10:15 AM – 7:00 PM · Friday 9:00 AM - 2:00 PM Premium Health is looking for outstanding candidates for the Call Center Specialist position for our Internal Medicine, Pediatric and Dermatology Departments. ️‍ This is not a remote position; it is fully in-person 5 days a week! ️‍ Premium Health, located in the heart of Brooklyn, is committed to providing compassionate, culturally sensitive, comprehensive health care, and behavioral health services to everyone in the community in need, regardless of ability to pay. Through our services, we aim to achieve community wellness for the individuals and families we serve. Premium Health prioritizes a collaborative care approach and utilizes evidence-based treatment, thus achieving improved patient care and superior outcomes. Our goal is to ensure the culture of the office and each patient experience meets our standards of Compassion, Agility, Respect, and Excellence. Ideal candidates can work well under pressure and in fast paced environments. Time Commitment: · Monday – Thursday 10:15 AM – 7:00 PM · Friday 9:00 AM - 2:00 PM ️‍ ️‍ Responsibilities: · Answer phone calls · Schedule appointments · Verify medical insurances · Create referrals · Respond to patient medical questions · Perform tasks as assigned by supervisor ️‍ Compensation: · $20-$23 per hour, commensurate with experience Benefits: · Public service loan forgiveness (PSLF) · Paid Time Off, Medical, Dental and Vision plans, Retirement plans Company DescriptionPremium Health is committed to providing compassionate, culturally competent, comprehensive health care, as well as behavioral health services to everyone in the community in need, regardless of ability to pay. We specialize in delivering culturally competent services to the Orthodox Jewish community.Premium Health is committed to providing compassionate, culturally competent, comprehensive health care, as well as behavioral health services to everyone in the community in need, regardless of ability to pay. We specialize in delivering culturally competent services to the Orthodox Jewish community.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Paid time off Key Responsibilities: • Represent cardiovascular service offerings to skilled nursing facilities, primary care providers, podiatrists, and other referral sources., • Develop and execute territory outreach plans to increase patient referrals and brand awareness., • Schedule and conduct regular in-person visits with medical directors, administrators, and staff at healthcare facilities., • Educate providers and clinical teams on the benefits and outcomes of cardiovascular diagnostics, treatments, and patient care pathways., • Collaborate with internal departments including clinical teams, scheduling, and marketing to support seamless referral and onboarding processes., • Monitor territory performance metrics and referral trends; report findings and adjust strategies accordingly., • Attend local health fairs, community events, and professional networking opportunities., • Maintain CRM records and activity logs to track outreach, engagement, and outcomes., • Stay current on industry trends, payer policies, and competitive services in the cardiovascular space.Qualifications:, • PREFERRED BUT NOT REQUIRED: Bachelors degree in Marketing, Healthcare Administration, Communications, or a related field., • 24 years of marketing, outreach, or sales experience in a healthcare setting preferred., • Prior experience working with or calling on physician offices, skilled nursing facilities, or hospital systems is a plus., • Excellent interpersonal and communication skills., • Ability to travel extensively within assigned region (valid drivers license required)., • Knowledge of cardioVascular healthcare services and terminology preferred., • Strong organizational skills with the ability to manage time and prioritize effectively.Preferred Skills:, • Familiarity with HIPAA and healthcare compliance standards., • Experience using CRM platforms, • Confidence in presenting to both clinical and administrative audiences., • Goal-oriented mindset with a track record of meeting or exceeding performance targets.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization What you'll need: • An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board, • Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education, • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:00pm based in our Edgewater, NJ office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization What you'll need: • An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board, • Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education, • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:00pm based in our Edgewater, NJ office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization What you'll need: • An active Medical Assistant certification from the National Healthcareer Association (NHA), the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT), the American Medical Certification Association (AMCA), the National Association for Health Professionals (NAHP), the National Certification Medical Association (NCMA), or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board, • Graduated from a postsecondary Medical Assistant program accredited by either the Commission on Accreditation of Allied Health Education Programs (CAAHEP), the Accrediting Bureau of Health Education Schools (ABHES), another accrediting organization recognized by the United States Department of Education, • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care The range for this role is $24.00 to $26.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7:30am-6:00pm based in our Edgewater, NJ office. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description Overview Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management. This role requires efficient and accurate delivery of one-on-one patient care while thriving in a fast-paced environment. The MSS ensures that every patient is treated the with quality clinical care and receives an excellent patient experience from welcoming, respectful, and skillful colleagues. Responsibilities • Perform Department of Transportation (DOT) and Non-DOT drug and alcohol testing, • Prepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing, • Perform rapid screening tests (influenza, strep, mono, glucose, etc.), • Assist providers during examination and treatment, • Responsible for performing routine medical procedures as ordered by treating clinician as well as triaging emergent patients as needed, • Prepare and assist clinician with procedure set up and injury care, • Apply bandages, dressings and splints as ordered by the treating clinician, • Dispense medications and DME as ordered by the treating clinician in accordance with state regulations, • Complete quality assurance activities on equipment and medical devices as well as testing processes used in the center, • Maintain supplies, clean rooms and equipment, and stock exam rooms, • Maintain and operate all medical devices and equipment, including calibration and record keeping in accordance with current policy and procedures, • Notify supervisor immediately if equipment is not functioning properly, supplies are needed, or facility is not operating as expected, • In partnership with center leadership, assist with patient flow and volume, • Keep patients informed of expected wait times during all aspects of the center visit, • Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping, • Ensure accuracy in documentation, • Perform front office duties: greet patients, obtain authorization, check in/out, communicate wait times, answer multi-line telephone system, and distribute employer results/paperwork as needed, • Follow HIPAA guidelines and safety rules, • Attend center staff meetings or huddles as required, • Assist in maintaining a neat, clean, and orderly appearance throughout the facility Qualifications Education Level: Vocational/Technical/Business School • Customarily has at least six months or more of medical assistant experience, • Knowledge of medical procedures and medical terminology, • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility, • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions, • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism, • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies, • Able to communicate both verbally and in writing in a clear, and professional manner, • Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues, • Must participate in initial and ongoing training as required, • Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection, • Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications

The Patient Services Specialist II is part of a team that delivers an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication. Mentors assigned Patient Service Specialists on

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

This role also provides mentorship to team members, supports quality assurance initiatives, and promotes an exceptional patient experience aligned with organizational standards of Service, Trust, Safety, Inclusion and Communication. Patient Access Specialist III Radiology. Patient outreach regardin

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

Mentors assigned Patient Service Specialists on how to deliver excellent service to patients while accurately and efficiently retrieving patient demographic and financial information. The Patient Services Specialist II is part of a team that delivers an exceptional patient experience that contribute

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

The Patient Access Specialists are experienced professionals that deliver an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication. The Patient Access Specialist II is part

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

The Patient Services Specialists are experienced professionals that deliver an exceptional patient experience through excellent customer service, empathy, and patience. The Patient Services Specialist I is part of a department-based scheduling pod that handles large volumes of inquiries and requests

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

The Patient Services Specialist II is part of a team that delivers an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication. Mentor assigned Patient Service Specialists on

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si

DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day.As a Dasher, you’ll stay busy with a variety of earnings opportunities and can work when it works for you.Whether you’re looking for a si