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The Operations Manager PFS will manage the hospital Patient Accounting Business Office. This position is on site and responsible for facilitating daily operations of AR management, including coordination with hospital and organizational departments affecting billing processes as well as direct oversight of operational duties such as: billing, collections, cash posting and overall accounts receivable. This position is also responsible for managing and coordinating team efforts toward a specific service delivery function and provides coaching, feedback, and corrective action as needed, to service delivery team members. This role is also required to provide monitoring and achievement of service metrics as set by the organization. Responsibilities: - Recognize and solve user gaps in understanding of processes and collection aspects. Develops and/or implements bottom-up strategies to improve operational performance - Foster an environment that promotes teamwork and positive communications within the service area and department - Demonstrate importance of employee engagement by focusing on priority areas with meaningful action plans throughout the year - Work collaboratively and strategically with the Revenue Cycle team to develop and operationalize processes and procedures, with continuous process improvement activities - Establish and maintain effective working relationships with all stakeholders. Influence/negotiate with internal and external stakeholders to drive strategy execution - Contribute to the ongoing performance management, to include quality assurance, production and process improvement activities - Continually stays abreast of operational performance, identifies degradation in service levels and leads remediation of issues Qualifications: - 5+ years hospital revenue cycle experience - 1+ years management experience - Knowledge and understanding of transaction reconciliation and refund policy and procedures - Proficient with Microsoft office - Proven ability to organize by being proactive in prioritizing needs and effectively managing resources - Proven ability to organize by being proactive in prioritizing needs and effectively managing resources - Proven effective communication skills, leadership, and customer orientation. Able to work with both onshore and offshore partners - Able to travel up to 10% Benefits: - Benefits package available - 401k plan
SUMMARY:Program Supervisor for an OASAS licensed 822 clinic. Responsible for some managerial and all clinical operations of the clinic.Knowledge and experience with OASAS 822 Regulations out-patient operations.Assist with ensuring that all programmatic goals are being achieved including but not limited to revenue generation and all fiscal goals, units of service, census size, staff productivity, etc.Work with Billing Team to ensure that all revenue generating goals are being achieved including correct and timely documentation by staff and oversight of clinic specific client entitlements.Maintain and develop the clinic services, within OASAS guidelines, to not only meet the current client needs but to also assist with the growth of the program and the increase of the census.Coordinate with other programs within the agency as well as outside service providers to create referral services into the clinic as well as to foster good relations.Review and audit of clinical records to include chart completeness and quality of service delivery.Ensure that all documentation meets OASAS and OMIG requirements.Review, approve and sign all recovery treatment plans in a timely manner.Complete all service tracking forms to monitor staff productivity and ensure that levels of service are met.Provide administrative oversight to the program including management of staff time and attendance in Paycom, petty cash accounts and metro card accounts.Supervise clinical staff including individual and group supervision of substance abuse counselors, peers and task supervision of interns.Assign cases; ensure proper workflow, and monitor caseload size. Ensure all client enrollment is kept up to date in the agency EHR.Carry a small caseload, if necessary, and provide client services when necessary to ensure services are not interrupted.Assist with the reporting and action of any Human Resource issues as needed; including onboarding of new staff, engaging in HR guidance process, staff evaluations, as well as ongoing staff development training.Qualifications:Bachelor’s Degree with CASAC-Advanced required. Appropriate Master’s level degree with a CASAC-t accepted as well.Experience working in an OASAS 822 program is needed.A minimum of 2 years of supervisory experience is preferred.Must have exceptional communication skills both orally and in writing, as well as excellent computer skills.Must be able to navigate and work within an Electronic Health Records system (EHR).Flexible work schedule available including a hybrid schedule which includes at least 1 day to work from home.
We are looking for a well-presented, friendly, organized, and service-oriented front desk agent to join our company. You'll be responsible for performing various administrative tasks, such as answering telephones and answering all guests’ questions and concerns, and assisting in the daily operations. Front desk employees are often the first employee that the customer or the public comes into contact with, so you must be personable and have outstanding interpersonal communication skills. You'll also be responsible for leaving a good first impression for the organization Duties and Responsibilities: Greet guests with a welcoming smile and professional yet friendly demeanor Help maintain a clean and organized facility Assist with building events and parties Answer phones and direct calls to appropriate personnel Check and send emails Make and confirm reservations Maintain a clean and tidy workspace at all times Resolve customer complaints and problems calmly and effectively Notify management of any serious issues that you cannot resolve Maintain a friendly, personable disposition Perform various clerical tasks as needed (sorting mail, paper filing, etc.) Requirements and Qualifications : Previous experience in customer service Ability to work both independently and collaboratively. High school diploma or GED equivalent is required Experience is hospitality is prefered. Must display strong verbal and written communication and phone skills, including a professional phone demeanor Excellent interpersonal skills, diplomacy, and the ability to interact effectively with individuals and groups at all levels The ability to retain a calm and personable attitude Excellent customer service skills Ability to maintain calm, politeness, and patient in stressful situations Organized and detail-oriented
Blue Ridge Home Care Independent Contractor (eligible for tax form 1099)** Salary: $20 per hour, 40-hour work week; $250 per case of patient with at least 30 hours per week of service; additional $100 per case for recruiting a reliable aide. Job Description: Blue Ridge Home Care is seeking a motivated and results-driven individual to join our team as a Marketer. As a Marketer, you will be responsible for promoting agency services and ensuring that our clients receive high-quality care in accordance with their contracted plan of care. Key Responsibilities: 1. Marketing: Develop and implement strategies to promote agency services and increase client referrals. 2. Client Management: Maintain ongoing communication with clients, their legal or family representatives, and agency assigned caregivers to ensure their needs are met. 3. Quality Assurance: Ensure that services are provided in compliance with state regulatory requirements and agency standards. 4. Performance-Based Compensation: Your compensation will be performance-based, with incentives based on the number of cases you bring in and the quality of service provided. 5. Compliance: Adhere to all company policies and procedures, as well as local, state, and federal regulations. Maintain confidentiality of all company records. 6. Background Check and Drug Screening: Successfully complete a Criminal History Records, Background check, drug screening, and agency post-probation orientation as required by New York state code. Reporting Structure: You will report directly to the Agency Director of Operations for all administrative and operational purposes. Benefits: Benefits are not currently offered with this position. We will notify you immediately when we are prepared to begin offering a benefit package. Please consult your employee handbook or the Agency Administrator for other benefit information. Qualifications: - Previous experience in marketing or sales preferred. - Strong communication and interpersonal skills. - Ability to work independently and meet performance targets. - Knowledge of healthcare regulations and industry trends preferred. - Must be able to maintain confidentiality and professionalism at all times. If you are passionate about making a difference in the lives of others and are driven to succeed, we encourage you to apply for this exciting opportunity with Blue Ridge Home Care. *Please note that this job description is subject to change based on the needs of the company.*
Full job description Prospect Park Animal Clinic is seeking a dedicated and customer-focused Veterinary Receptionist to join our team. As the first point of contact for our clients, you will play a crucial role in providing excellent customer service and ensuring the smooth operation of our clinic. If you have a passion for animals, exceptional communication skills, and a knack for organization, we'd love to hear from you! Responsibilities: Greeting Clients: Warmly welcome clients and their pets as they enter the clinic, ensuring a friendly and professional atmosphere. Answering Phone Calls and Emails: Manage incoming calls and emails promptly and professionally, addressing client inquiries, appointment requests, and general information. Scheduling Appointments: Efficiently schedule and reschedule appointments using practice management software (Avimark), while accurately inputting patient information. Checking Clients In and Out: Streamline the check-in and check-out process, verifying appointments, processing payments, and addressing client concerns. Scanning of Medical Documents: Maintain organized digital records by scanning and cataloging important medical documents and records. Cleaning and Maintaining Reception Area: Keep the reception area clean, organized, and welcoming at all times, ensuring a positive client experience. Qualifications: Previous experience in a customer service or receptionist role is preferred. Familiarity with Avimark or similar veterinary practice management software is a plus. Must have 1 year of experience working in the veterinary field Strong communication and interpersonal skills. Exceptional organizational abilities and attention to detail. A genuine love for animals and a commitment to providing excellent care. Schedule: This position requires availability on Saturdays, Mondays, and Tuesdays. Flexibility in scheduling may be needed to accommodate clinic needs. At Prospect Park Animal Clinic, we pride ourselves on delivering compassionate care to both our furry patients and their owners. If you are passionate about animals and possess the necessary skills to excel in this role, we invite you to join our team and contribute to our mission of providing top-notch veterinary services. We look forward to talking to you soon! Job Type: Full-time Pay: $15.00 - $18.00 per hour Schedule: 10 hour shift Work setting: In-person Experience: Veterinary experience: 1 year (Required) Customer service: 1 year (Required) Work Location: In person
Full job description Job Overview: We are seeking a skilled and compassionate Medical Assistant to join our team. As a Medical Assistant, you will play a vital role in providing support to healthcare professionals and delivering exceptional patient care. This is an excellent opportunity to contribute to the well-being of patients and work in a dynamic healthcare environment. Responsibilities: - Provide medical administrative support by scheduling appointments, managing patient records, and handling billing and insurance processes. - Assist healthcare professionals with patient examinations, procedures, and treatments. - Administer medications as directed by healthcare providers. - Perform basic laboratory tests and collect specimens for testing. - Prepare examination rooms and ensure they are clean and stocked with necessary supplies. - Assist with patient education by explaining procedures, medications, and follow-up care instructions. - Maintain accurate and up-to-date documentation of patient information, medical history, and treatment plans. - Collaborate with other healthcare team members to ensure efficient patient flow and high-quality care. Qualifications: - High school diploma or equivalent required; completion of a Medical Assistant program preferred. - Bilingual in Mandarin and English - Previous experience as a Medical Assistant or in a similar role is highly desirable. - Strong knowledge of medical terminology, anatomy, and basic medical procedures. - Proficiency in medical coding and electronic health record systems. - Excellent communication skills with the ability to interact effectively with patients, healthcare professionals, and staff members. - Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment. - Demonstrated commitment to providing exceptional patient service and maintaining patient confidentiality. We offer competitive compensation and benefits packages for our Medical Assistants. Join our team today and make a difference in the lives of our patients! Note: All positions at our organization are paid positions. Job Type: Part-time Pay: $20.65 - $21.67 per hour Expected hours: 12 – 20 per week Medical specialties: Primary Care Urgent Care Schedule: Every weekend Work setting: Clinic In-person Ability to Relocate: Flushing, NY 11355: Relocate before starting work (Required) Work Location: In person
About Skin Philosophy Welcome to Skin Philosophy, where our team of licensed medical professionals offers the latest and safest treatments, including customized facial treatments and professional injection services, to help you achieve your aesthetic goals. We provide personalized care to address a variety of cosmetic concerns, utilizing the most advanced technology and techniques available. Our commitment is to deliver optimal results and ensure your satisfaction. Come relax and rejuvenate in our comfortable and welcoming environment while we work together to enhance your natural beauty. Position Overview As a Cosmetic Injection Nurse, you will play a key role in delivering safe and effective cosmetic injection treatments to our patients. Your responsibilities will include: Conducting patient consultations and assessments Administering cosmetic injections (e.g., dermal fillers, neurotoxins) Providing pre- and post-procedure care and education Collaborating with our team to ensure exceptional patient experiences Maintaining accurate patient records and documentation Participating in ongoing training and professional development Qualifications Valid nursing license in New York Prior experience in cosmetic injections is preferred Exceptional attention to detail and strong patient care skills Ability to thrive in a collaborative team environment Dedication to upholding high standards of safety and ethical practices Professional demeanor, representing the Skin Philosophy brand positively with clients and colleagues Responsibilities Manage appointments accurately and efficiently, including patient treatment plans Offer additional treatments and products to support patient outcomes as needed Address and resolve clinical and customer service concerns, escalating to management when necessary Handle client inquiries, concerns, and occasional complaints with courtesy and professionalism Maintain expert knowledge of all Skin Philosophy services Support clinic operations by organizing and upkeeping treatment rooms Stay informed about ongoing marketing promotions and actively promote services Demonstrate enthusiasm and knowledge about retail products, engaging in effective upselling Maintain a positive, upbeat, and professional demeanor at all times Regularly attend, actively participate in, and support training and staff meetings Communicate clearly, positively, and professionally with all patients and Skin Philosophy staff Preferred Knowledge/Qualifications Extensive experience and proficiency with dermal fillers and Botox injections Additional expertise in laser treatments such as Thermage and Fotona is highly valued Minimum of 3 years of hands-on injecting experience preferred Must Have Licensed Register Nurse We offer sponsorship opportunities for further training and professional development H1B
Full job description Medical Receptionist Roles & Responsibilities: · Serves as a liaison between physicians, patients, families, healthcare providers, Health Quarters, and insurance companies to ensure quality patient care for patients seen in the practice. · Fulfills patient care responsibilities as assigned which include but are not limited to: checking schedules and organizing patient flow; accompanying patients to exam room, assisting patients as needed. · Fulfills administrative responsibilities as assigned which include but are not limited to: Registering patients, scheduling appointments and/or surgical procedures, insurance verification, obtaining referrals and/or authorizations and answers calls and provides pertinent information.. · Completing forms and requisitions as needed, managing charts to ensure information is completed and filed appropriately. These responsibilities may be carried out using the electronic medical record (EMR) system, database or manually as necessary. · Inventories, orders or re-stocks medical supplies as applicable. · Provides set-up of examination room and instruments in accordance with proper sterilization techniques established by clinic and infection control policies. · Maintains a safe, secure, and healthy work environment by following standards and procedures and in compliance with legal regulations. · Assists in the maintenance of medical charts (filing, Op Reports, test results, home care forms). · Performs proficient phlebotomy duties. · Performs other duties as assigned Education: · High School Diploma Experience: · 3 years of experience as a Medical Receptionist; 5 years of experience preferred Requirements: . Must be flexible with variable shifts · Effective interpersonal and communications skills required · Excellent customer service skills required. · Excellent telephone etiquette · Ability to work on various projects simultaneously · Must be able to adapt to a growing and changing environment · Must be able to adapt to a growing and changing environment A strong work ethic and desire to participate in a team-oriented healthcare · Previous experience with ECW is preferred Skills: Bilingual is a PLUS! Full time, open availability! Job Type: Full-time Pay: $17.00 - $19.00 per hour Benefits: Free parking Paid time off Healthcare setting: Outpatient Medical specialties: Primary Care Schedule: Monday to Friday Experience: EMR systems: 1 year (Required) Language: Spanish (Required) Work Location: In person
A sales assistant plays a crucial role in the smooth operation of a retail business. Their primary responsibilities involve assisting customers, maintaining store appearance, and ensuring customer satisfaction. Here's a detailed description of their role: 1. Customer Assistance: The main role of a sales assistant is to provide support and guidance to customers. They help customers find the products they need, answer questions about products, and offer suggestions based on the customer's preferences. Sales assistants should be knowledgeable about the products they sell, so they can provide accurate information and make appropriate recommendations. 2. Sales: Sales assistants are responsible for promoting sales and increasing revenue for the business. They do this by recommending products, suggesting complementary items, and encouraging customers to make purchases. They may also participate in promotional events or special offers to attract more customers. 3. Maintaining Store Appearance: Sales assistants contribute to maintaining a clean, organized, and visually appealing store environment. This includes tasks such as stocking shelves, arranging displays, and keeping the store free of clutter and debris. 4. Processing Transactions: Sales assistants handle cash transactions, process payments, and manage returns or exchanges. They should be proficient in using the point-of-sale (POS) system and be familiar with the store's refund and exchange policies. 5. Providing Excellent Customer Service: A key aspect of a sales assistant's role is to ensure customers have a positive shopping experience. This includes greeting customers warmly, addressing their concerns promptly, and displaying a friendly and helpful attitude. 6. Handling Complaints and Issues: Sales assistants should be prepared to handle customer complaints or issues that arise during the shopping experience. They must be patient, empathetic, and work towards finding a satisfactory resolution for the customer. 7. Teamwork and Communication: Sales assistants often work as part of a team, requiring effective communication and collaboration with colleagues. They may be asked to assist other team members during busy periods or cover different areas of the store as needed. 8. Inventory Management: Sales assistants may be involved in inventory management tasks such as counting stock, updating inventory records, and reordering products when necessary. In summary, a sales assistant plays a vital role in supporting customers, maintaining store appearance, and driving sales while ensuring a positive shopping experience for customers. Their ability to provide excellent customer service, work as part of a team, and manage various tasks contributes to the overall success of the retail business.
Medial Assistant Job Summary ATC Healthcare Services is hiring a highly motivated and skilled Lead Medical Assistant for a permanent placement at a Concierge Foot, Ankle and Leg Vein Practice. The ideal candidate will possess a strong background in medical assisting with specific experience and knowledge in this specialty. If you are looking to join a practice known for it's excellence in patient care, we want to work with you! ABOUT US For more than 40 years, ATC Healthcare has provided leading nurses and healthcare professionals to hospitals and facilities nationwide. Healthcare systems around the U.S., including municipal health systems, multi-unit senior care companies, governments, school systems, VMS and MSP vendors trust us to deliver more than 100,000 nurses and other healthcare professionals on-demand. If you have a track record of success in healthcare, we want you to join us! We offer the following benefits: Medical insurance Dental insurance Vision insurance Referral program Life insurance Disability insurance Identity theft insurance Daily Pay Option! Education Completion of a medical assistant course or comparable training. Licensure None required. Experience and Requirements of the Medical Assistant Concierge Experience Highly Preferred Experience with Care-Cloud EMR Setting up and cleaning exam rooms Running X-ray machine Assisting with in-office procedures Managing back of office Providing front desk coverage when needed Able to work in an organized manner Scheduling/Front Desk Coverage Credentials of the Medical Assistant Background screening as required by Section 7. OIG, SAM, OFAC and NSO screening. Hepatitis B Statement or Declination [OSHA 29 CFR, 1910.1030(f)(2)]. Environmental Working Conditions of the Medical Assistant Medical office setting Possible exposure to blood, bodily fluids, and other potentially infectious materials. Interacting and working closely with patients Standing for long periods of time Schedule of the Medical Assistant Monday-Friday 9a-4p Friday 9a-3p Location: Boca Raton, 33427 Other Duties: Please note this job summary is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may vary by assignment and may change at any time with or without notice. Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. M/F/D/V E
Overview: We are seeking a highly motivated and detail-oriented Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a crucial role in assisting pharmacists in providing medication and healthcare services to patients. This is an excellent opportunity for individuals with a passion for patient care and a strong knowledge of medical terminology. Duties: - Assist pharmacists in dispensing medications to patients - Prepare and package medications for distribution - Maintain inventory of medications and supplies - Enter prescription information into the computer system - Provide excellent customer service to patients and healthcare professionals - Answer phone calls and address inquiries from patients and healthcare providers - Perform medication administration, including inhalation and IV infusion, under the supervision of a pharmacist - Collaborate with the healthcare team to ensure accurate medication orders and patient safety - Adhere to all pharmacy regulations and guidelines Qualifications: - High school diploma or equivalent - Excellent attention to detail and organizational skills - Ability to work effectively in a fast-paced environment - Strong communication and interpersonal skills - MUST BE FLURENT IN MANDARIN/CANTONESE/FUZHOUNESE/ TAISHANESE Skills: - Patient care: Provide compassionate care to patients, ensuring their safety and well-being throughout the medication process. - Pharmacy technician: Demonstrate proficiency in pharmacy operations, including medication dispensing, inventory management, and prescription processing. - Patient service: Deliver exceptional customer service to patients, addressing their needs and concerns with professionalism and empathy. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development. Join our team and contribute to the well-being of our patients. Apply today! Benefits: Employee discount Paid time off Paid training Store discount Education: High school or equivalent (Required) Experience: Customer service: 1 year (Preferred) Pharmacy technician: 1 year (Preferred) Language: Chinese(Required) Cantonese (Preferred)
Full job description About us We are professional and agile. Our work environment includes: Modern office setting Food provided Overview: We are seeking a highly motivated and experienced Supervisor to join our team. As a Front Desk Supervisor, you will be responsible for overseeing daily operations, managing a team of employees, and ensuring exceptional customer service. The ideal candidate will have strong leadership skills, excellent organizational abilities, and a passion for delivering outstanding results. Responsibilities: - Supervise and manage a team of employees, providing guidance and support as needed - Ensure efficient and effective operation of the department or area assigned - Monitor employee performance, provide feedback, and conduct performance evaluations - Implement and enforce company policies and procedures - Train new employees on job duties, company policies, and safety protocols - Maintain accurate inventory control and assist with ordering supplies as needed - Resolve patient complaints or issues in a timely and satisfactory manner - Collaborate with other supervisors to achieve department goals and objectives - Conduct regular meetings with staff to communicate updates, expectations, and goals Requirements: - Previous experience in a supervisory role, preferably in a medical office or customer service environment - Strong leadership skills with the ability to motivate and inspire a team - Excellent organizational skills with the ability to prioritize tasks effectively - Knowledge of using EMR system - Exceptional customer service skills with the ability to handle difficult situations professionally - Multilingual abilities are a plus (preferrably Spanish Speaking) If you are a dedicated individual who thrives in a fast-paced environment and enjoys leading a team to success, we encourage you to apply for this exciting opportunity. We offer competitive compensation, opportunities for career growth, and a supportive work environment. Apply today to join our dynamic team as a Supervisor! Job Type: Full-time Pay: $19.00 - $25.00 per hour Benefits: Paid time off Experience level: 4 years Schedule: 8 hour shift Day shift Monday to Friday Morning shift Weekends as needed Ability to Relocate: Brooklyn, NY 11237: Relocate before starting work (Required) Work Location: In person
Under the supervision of the Behavioral Health Supervisor, the Medicaid Assisted Treatment Program Counselor engages the patient in the initial and ongoing treatment processes of the clinic. Conducts a preliminary assessment of eligibility, prepare intake forms, see that the patient is afforded needed services from other disciplines within the agency, and make referrals to outside resources when necessary. Hours: 7AM - 2PM, Mon-Fri Clinic Locations: Brooklyn and Manhattan Salary Range: $50,000 - $60,000 Responsibilities: - On an ongoing basis, the Counselor holds regularly scheduled sessions with all his/her patients concerning their problems and psycho-social needs. - Serves as a Case Manager for each patient to ensure that services are coordinated to meet each assessed need. - Conducts therapy groups. - Assists patients in the identification of problems. - Works with patients in the definition of problems. - Ensures all necessary forms are completed. - Maintains accurate and confidential patient records. - Attends training seminars where instruction on treatment techniques and theories underlying these approaches are provided, and obtain the CASAC credential. - Identifies and records significant data in the case folder regularly. Develops treatment plans for presentation to the IDT. - Holds individual conferences with other disciplines when necessary to facilitate effective treatment throughout the agency. - Meets weekly for clinical supervision with the Behavioral Health Supervisor, concerning work performed, problems encountered in the treatment process, and for case conferences. - Refers to other clinic disciplines when appropriate. - Meets periodically with other staff to obtain feedback necessary for case management and treatment planning. - Performs all forensic collection for patients on their caseload and monitors for treatment related issues in order to update the treatment plan. - Provides vocational/educational assessment, counseling and follow-up for patients not assigned to the Vocational Specialist, as well as voc/ed support and follow-up of all patients as required. - Completes the Vocational Profile Form (HS 305) for each caseload patient. - Provides as an integral service, counseling toward vocational/educational readiness, motivation for vocational rehabilitation, provides initial evaluation for in-house voc/ed services, and provides exploration of voc/ed goals. - Provides patient referrals to the Vocational Specialist and Educational Specialist for in-depth evaluation, counseling and referral for voc/ed programs. - Provides case management, referral follow-up and supportive counseling to patients referred to in-house voc/ed programs and external job/school training. - Meets periodically with the Vocational Specialist and Education Specialist for case consultation and feedback. - Presents vocational treatment objectives at each IDT. - Counselors are expected to work on a rotation basis on Saturdays and select holidays. Assigned shifts may change at the discretion of the Clinical Director according to the needs of the Program. - Performs other duties as assigned by the manager. Qualifications: - CASAC (Credentialed Alcoholism and Substance Abuse Counselor) Certificate required - High School Diploma or GED required. - Possess a demonstrated ability in delivering patient treatment including: communication skills, successful engagement in specialized Human Services training, understanding of human interaction and personality development, and the ability to write and record case documentation. - Understanding of group dynamics is essential. - Must be computer-literate with knowledge of Microsoft Office applications. - Competent in computerized programs that support treatment plans and case notes. - Excellent verbal and written communication skills. - Ability to participate in various committees and work well with others in team settings. - Bilingual in Spanish a plus. **If interested, please apply here:**
Full job description Citywide Mobile Response is a fast-growing Ambulance Company with over 50 years of operation. Based in the Bronx and servicing the 5 Boroughs of NYC. We are looking for a dynamic, strong, caring dispatcher to join our team. Job description Monitor, update, and control the location and movement of field units Act as a resource point for healthcare facilities and other agencies utilizing the services of Citywide Ambulance Ascertain proper levels of response and allocate resources to match dynamic system demands Monitor and document response times of units, investigating and reporting all response time exceptions Maintain excellent knowledge of company policies, procedures, and medical protocols. Demonstrate extensive knowledge of all Communication Center equipment, including telephones, radios, and computers and tracking mechanisms Obtain insurance or managed care authorizations Communicate and document service delays Actively work with customers and or ancillary providers to meet the customer service demands Determine medical necessity for ambulance services Follow the deployment plan appropriately and consistently Maintain a calm atmosphere, non-emotional, professional tone throughout the Communication Center Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent changes, delays, or unexpected events Assist responding units with routing instructions to scenes when necessary; relay efficiently and accurately utilizing all map resources Performs all duties with the utmost professionalism, reliability, and integrity Required to sit for long periods of time Job duties are often performed at high stress levels requiring employee to function effectively and independently while maintaining good working relationships with partners, patients, and customers WE OFFER · A great salary commensurate with experience · As well as an excellent benefits pkg & · A great work environment Job Type: Full-time Pay: $18.00 - $21.00 per hour Expected hours: 40 per week Benefits: 401(k) matching Health insurance Paid time off Experience: Dispatching: 1 year (Preferred) Ability to Relocate: Bronx, NY: Relocate before starting work (Required) Work Location: In person
Full job description Better Families, Inc is looking for a motivated and driven individual to assist with coordinating patients assessments. Responsibilities include but not limited to: Accepting new referrals from intake and staffing new referrals in a timely manner Collaborate with Human Resource to staff and schedule clients in need of home care services. Maintain rapport and constant communication with referral sources, caregivers, clients and families. Oversee client care by conducting scheduled and unscheduled home and virtual visits with clients and caregivers. Staffing and scheduling assigned caseload. Providing superior customer service to clients, caregivers, families, care managers etc. Maintaining client compliance Constant customer support Required Skills/Abilities: verbal and written communication skills. Interpersonal, negotiation, and conflict resolution skills. Organizational skills and attention to detail. Excellent customer service skills Excellent time management skills with ability to meet deadlines. Ability to prioritize tasks and to delegate them when appropriate. Ability to act with integrity, professionalism, and confidentiality. Proficiency with or the ability to quickly learn the organization’s structure. . Education and experience: High school Diploma or GED Case coordination experience preferred but will be willing to train the right candidate Job Type: Full-time Schedule: Monday to Friday Language: Bilingual (English and Spanish) Job Type: Full-time Pay: $18.00 - $20.00 per hour Expected hours: 40 per week Weekly day range: Monday to Friday Shift availability: Day Shift (Preferred) Work Location: In person
Are you a vibrant, organized individual with a knack for customer service? Join our team at our friendly, optometrist-owned office! We're seeking an energetic person who thrives in a warm, welcoming environment. If you're reliable, respectful, and enjoy helping others, this could be the perfect fit for you. Job Opportunity: Front Desk Associate at Cozy Optometry Office Are you a vibrant, organized individual with a knack for customer service? Join our team at our friendly, optometrist-owned office! We're seeking an energetic person who thrives in a warm, welcoming environment. If you're reliable, respectful, and enjoy helping others, this could be the perfect fit for you. Key Responsibilities: Greeting patients with a smile and making them feel at home. Managing appointments and scheduling with efficiency and accuracy. Verifying patient insurance and eligibility to ensure seamless service. Assisting with the sale of fashion eyewear, contact lenses, and in-store products. Utilizing computer systems proficiently for various tasks. Requirements: Excellent interpersonal and phone skills to engage with patients effectively. Punctuality and reliability are essential. Strong multitasking abilities and organizational skills. Comfortable with sales and product promotion. Proficiency in using computers and basic software. Benefits: Competitive compensation based on experience. Bonus incentives available. Immediate start date for the right candidate. Opportunity to work in a fun and cozy environment with a supportive team. If you're ready to embark on an exciting journey with us, we'd love to hear from you! Please respond to this ad with your contact information and CV/Resumé. Join us in making a positive difference in our patients' lives every day.
Benefits Pulled from the full job description 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Full job description ```Job Overview``` We are seeking a skilled Dental Receptionist to join our team. As a Dental Receptionist, you will be responsible for providing exceptional customer service and administrative support in a dental office setting. This is a vital role in ensuring the smooth operation of the dental practice and delivering a positive experience for our patients. ```Duties``` - Greet and welcome patients as they arrive at the dental office - Schedule appointments and manage the dental office calendar - Answer phone calls and respond to patient inquiries - Verify insurance coverage and assist with insurance claims - Collect payments and maintain accurate financial records - Maintain patient records and update information as necessary - Coordinate with dental staff to ensure efficient patient flow - Assist with various administrative tasks as needed ```Qualifications``` - Previous experience working in a dental office or similar healthcare setting is preferred - Proficiency in using dental office software systems such as Epic or eClinicalWorks - Strong organizational skills with the ability to multitask effectively - Excellent communication and interpersonal skills - Knowledge of medical scheduling procedures and terminology - Familiarity with general administrative duties and office procedures - Ability to handle sensitive patient information with confidentiality and professionalism If you are a detail-oriented individual with excellent customer service skills, we encourage you to apply for this position. Join our team and contribute to providing high-quality dental care to our patients. Please note that only qualified candidates will be contacted for an interview. Thank you for your interest in this Dental Receptionist position. Job Type: Full-time Pay: $18.00 - $19.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Healthcare setting: Private practice Schedule: 8 hour shift Monday to Friday No weekends Ability to Relocate: New York, NY 10028: Relocate before starting work (Required) Work Location: In person
Job Type: Full-time Our atelier team is eager to welcome new members of our sales team at the most exciting time in our company’s history. As one of our teammates, you will have access to the most prominent designers, architects, and luxury home specialists seeking high-end rugs for their projects. Our showroom is expansive, and our team is made of smart, capable professionals with a great energy—eager to teach you our craft hands-on. Candidates with strong trade relationships are exciting, but we’re happy to train candidates with any level of experience who are passionate about home furnishings, design, and the high-end market. Responsibilities: - Becoming familiar with our new and existing collections and samples, along with an awareness of major high-end brands in the art, design, fashion and furniture industry - Managing accounts personally and servicing them professionally - Bringing in new accounts through any traditional and creative new methods - Present on social media and passionate to explore its potential as a networking resource and educational tool - Excited to be hands on in our creative den, while constantly encouraging its energy and offering ideas to keep an organized, engaging look and feel to our home - Present on social media and passionate to explore its potential as a networking resource and educational tool - Excited to be hands on in our creative den, while constantly encouraging its energy and offering ideas to keep an organized, engaging look and feel to our home - Working with other sales specialists, and our Phenom, on collaborative projects - Maintain regular contact with designers to keep them updated of new additions to the collections for potential projects - Expand connections with design professionals and network at design events/exhibitions to nurture strong relationships Experience and Skills - 3-5 years of sales experience in our field or a relevant discipline(s) - A skilled researcher and avid reader of trade publications, able to stay current with our competitors and trends in design, home furnishings, fashion, art, social media etc. - Fluent in written and spoken English, with clear and concise communication skills - Exceptional interpersonal skills and a kind demeanor with all colleagues, both teammates and clients alike - Passionate for home furnishings, design, color, art and craft - Multitasking and keeping track of long-term custom projects - Hardworking, patient, and service-oriented during projects with many moving parts - Excited to collaborate, and encouraging teamwork in group projects - Social media enthusiasts, able to maintain a presence on the best platforms - Familiarity with basic systems like Mac OS and Google Suite, and a willingness to learn new systems as we grow - Proactive in every task, taking initiative and giving your all every time - Prompt, with exceptional time management and organization skills Benefits: - Strong base salary + commission structure, based on experience - Health insurance - PTO - An ample budget for travel, hospitality and other entertainment-related expenses About Our Company Celebrating our 44th anniversary, Rug & Kilim’s award-winning team has been a staple for designers with our vast archive of modern and custom in-house designs, complemented by a rich selection of antique, vintage, and Kilim rugs. Under phenom Jahanshah Nazmiyal, our New York showroom continues to flourish with an ever-growing collection—including the largest international assortment of Kilims. With an eye for beautiful things and a wealth of experience, Jahanshah personally selects each new piece and oversees bold new designs in our collections. He and his designers work with the utmost variety of exotic yarns and weaving techniques to refine our craft and pioneer new collections on the cutting edge. With these goals in mind, Jahanshah strives to surround himself with like minds and energized, talented individuals to exact his vision. Integral to our legacy are Jahanshah's two remarkable sons, Cyrus Nazmiyal and Sina Nazmiyal, whose entry into the fold heralded not only continuity but a promise of even greater heights. Cyrus Nazmiyal’s presence since 2018 has been a catalyst for remarkable growth, reflecting our unwavering commitment to excellence. From the latest contemporary to the most storied antique, every piece is selected for rarity, cultural significance, and lasting beauty. More than storytellers or historians, we are artists, dedicated to providing the very best—from antique to modern and everything in between. Hours: Monday-Friday, 9 a.m. - 6 p.m. Pay: $50,000.00 - $100,000.00 per year Shift: 8 hour shift Weekly day range: Monday to Friday
We are currently seeking a dedicated and enthusiastic individual to join our dental practice as a Dental Office Receptionist. In this position, you will serve as the primary point of contact for patients, greeting them warmly and ensuring their visit is comfortable and efficient. You will manage the patient scheduling system, handle incoming calls and inquiries, and assist with billing and insurance claims. Additionally, you will maintain the cleanliness and organization of the reception area, coordinate with the dental team, and support administrative tasks as needed. Responsibilities: Welcome and check-in patients, making them feel comfortable and ensuring timely appointments. Answer phone calls and inquiries, scheduling appointments, and addressing patient concerns. Verify insurance coverage, process billing, and handle financial transactions. Maintain patient records, including updating medical history and treatment plans. Assist with administrative tasks such as filing, scanning, and organizing documents. Collaborate with the dental team to ensure the smooth operation of the office. Requirements: High school diploma or equivalent; dental office experience preferred. Excellent customer service and communication skills. Proficient in computer software and dental management systems (e.g., Dentrix, Eaglesoft). Ability to multitask and work in a fast-paced environment. Attention to detail and strong organizational skills. A positive attitude and willingness to learn and grow with the practice. Join our team and help us provide exceptional dental care and customer service to our patients!
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. Responsibilities: Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements and skills: Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school diploma
Join our team as an Office Manager at Nm Aesthetics! We're seeking a detail-oriented and proactive individual to oversee the administrative operations of our clinic. As the Office Manager, you will play a vital role in ensuring the smooth functioning of daily activities, including appointment scheduling, patient inquiries, and inventory management. Your responsibilities will also include maintaining patient records, coordinating with medical staff, and providing exceptional customer service to our clients. The ideal candidate will have previous experience in a similar role, excellent organizational and communication skills, and a passion for delivering high-quality patient care. If you thrive in a fast-paced environment and are dedicated to making a positive impact in the aesthetic industry, we invite you to apply today!
As a Medical Assistant you will be responsible for providing administrative support to ensure efficient operation of the medical office/hospital. You will support doctors and patients through a variety of tasks related to patient care management, organization and communication. The target is to complete all activities accurately, with high quality and in a timely manner. Responsibilities Interview patients and document basic medical history Organize and schedule appointments Update and file medical records and insurance reports Arrange hospital admissions and laboratory services Check with patients and type up patients charts Assist during medical examinations Produce and distribute correspondence memos, letters, faxes and forms Handle receivable and payable accounts and keep financial records Prepare and clean treatment rooms and medical instruments Skills Proven working experience as a medical assistant or medical secretary Knowledge of medical office management systems and procedures Excellent time management skills and ability to multi-task and prioritise work Social perceptiveness and service oriented Excellent written and verbal communication skills Strong organisational and planning skills Proficiency in MS Office and patient management software Degree in medical assistance
The Sales lead is passionate about Cannabis, provides product knowledge to our customers and explains the benefits of buying specific products. The Sales Lead delivers the Company’s retail promise to every customer visiting the Dispensary. Provides supervisor customer service and education guidance to registered patients and Designated Primary Caregiver (“DPC”). Take patients orders, record sales in the Inventory Control System (“ICS”), and handle cash, and debit card transactions. Maintain an organized environment and facility appearance. The Sales Lead or Cannabis Advisor Lead collaborates with the Assistant Manager, Dispensary Manager and leadership team to develop, document and implement practices, policies, and strategies that support a performance and results-driven culture. This role is a developmental opportunity in preparation for a management position. Duties/Responsibilities/Tasks Greets patients and DPC’s and escorts them from the waiting room to the secured sales dispensary. Provides orientation and tours for first-time clients. Follows the Company’s selling standards to meet the team and individual sales goals and metrics. Drives sales and customer experience by maintaining a tidy, safe, and well-merchandised store environment with all medical Cannabis and related products, except samples, secured and behind a counter. Models best-in-class service experience that consistently strives to exceed customers’ expectations. Make sales and prepares approved sales from the client. Calculates sales price and enters into the cash register. Collects the amount due from the client in cash or via a cashless debit transaction. Packages order, checking to ensure each product is appropriately labeled, including warning as required by law. Deliver sales from ICS agent for entry. Escort client waiting room to exit. Escort next client to secure sales area. Inspires customer confidence and creates loyalty to Company brand. Promotes a work environment that is positive, customer-service oriented, and compliant with established laws and regulations and Company policies and procedures. Is accountable for accurately utilizing the Company’s Point of Sale system. Communicates with the patient coordinator to maintain patient traffic flow and maximize sales and customer satisfaction. Responds to in-person patient requests, compliments, and resolves simple complaints, through e-mail, or by the phone requesting supervisor support as needed. Maintains organization of dispensary and through daily upkeep and light cleaning. Maintains quality and appearance of the product by removing shake and stems, while checking for mold, mildew, expiration or sell-by dates, or defective products, and keeping samples clean and in order. Maintains knowledge of all medical Cannabis, and related products and services offered, as well as applicable state and local laws and regulations and industry news. Educates patients and DPD’s on medicating options and methods, strain information, medicine effectiveness for specific ailments, and cultivation methods. Provides education materials and resources for patients and DPCs as needed. Records specific request, preferences, and notifications for patients and DPCs using the internal Electronic Verification System (“EVS”) and ICS and follow up as needed. Maintains awareness of patient input and suggested changes to improve service or product, invites clients to use the suggestion box in the waiting room. Discusses inventory levels with patient coordinator and Manager or Assistant Manager to maintain accurate online menus and update menus and checklist as needed. Coordinates supply orders with the dispensary manager as needed. Other responsibilities and duties assigned by the Manager or Assistant Manager. Job Requirements 2+ years of retail or customer service experience required. High School Diploma or GED preferred. Knowledge of recreational Cannabis policy and law is preferred but not required. Must be able to ensure accurate data-entry and record keeping. Ability to work in a fast-paced, changing, and challenging environment is required. Proficiency in Windows-based and other software and Internet navigation is required. Point of Sale software and cash handling experience is preferred. Additional Requirements: Must be at least 21 years of age. Physical and Mental Demands: While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position. Working Environment: Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position. EEO Statement: We are proud to be an equal opportunity employer. We place priority in an environment of inclusion, diversity and social justice and are committed to securing a better, brighter way forward for our employees, our markets and our communities. Job Type: Full-time Pay: $21.00 per hour Shift: 10 hour shift 12 hour shift 8 hour shift Day shift Weekly day range: Monday to Friday Weekends as needed