¿Eres empresa? Contrata pos developer candidatos en New York, NY
THE ROLE The Sales Lead is a crucial role for the store with a passion for client service and an expertise in fashion always representing the Calzedonia Group Key values: Open Mind, Passion, Pragmatism, Teamwork and Goal Orientation. LIFE OF THE SALES LEAD The Sales Lead focuses on providing a superior level of customer service to clients, while increasing conversion and retention, to drive business revenue and inspire brand loyalty. The Sales Lead will work together with the team and reports to the Boutique’s Manager. The Sales Lead will focus on the development of new clients, converting walk-in traffic into Intimissimi ambassadors by creating excitement and desire around the product, sharing customized fashion tips and providing high-level of professionalism. The Sales Lead role requires a positive, goal oriented, outgoing and engaging personality, always taking the first step to engage with clients. The Sales Lead demonstrates high level of skill to interact with the clients and identify their needs that will potentially maximize their sales commissions every week. Be a mentor for your Teammates! You always demonstrate Calzedonia Group’s Key Values: Open Minded, Authentic, Passionate, Dynamic, Team Player, Pragmatic! OPEN MINDED: Open to learning and receiving guidance and feedback from store leadership. You embrace new ideas, are receptive to customer feedback, and approach challenges with a willingness to explore innovative solutions. You understand the diverse needs and preferences of guests and colleagues, fostering an inclusive and welcoming atmosphere within the store. You actively engage with guests, adapt to ever-changing trends, ensuring a personalized shopping experience. AUTHENTIC: Be real! Honesty is key and always working together with integrity. Sales Lead embody genuineness and sincerity. You enjoy authentically connecting with guests, sharing your passion for the brand while fostering loyal and long-lasting relationships with guests and colleagues. #WeAreOne We support and encourage a respectful and inclusive team atmosphere by welcoming Diversity, Inclusion and Equity for all team members and guests. PASSIONATE: Share your excitement and promote brand loyalty with guests and store team. As a Sales Lead you have firsthand experience with new fashion collections and can share newness with all guests. Share your passion for Intimissimi by building brand loyalty with each guest! Your goal is ensuring each guest has a memorable experience in our shops . DYNAMIC: Sales Leads thrive in a fast-paced environment, embracing change and adaptability. You will be able to navigate busy hours, responding with care to guests’ inquiries and requests, supporting with visuals updates, assisting with stock management practices, and overall contributing to a seamless shopping experience for guests and efficient environment for colleagues. TEAM PLAYER: We are all in this together! Our Sales Leads believe in teamwork through all day-to-day activities to ensure high quality experience for guests, but also supporting each other every step of the way. You collaborate effectively with colleagues, fostering a positive and cooperative atmosphere in the shop. Being part of Intimissimi means lending a helping hand to colleagues, being a mentor for new colleagues, creating a unified and motivated network that delivers high quality guest experience. PRAGMATIC: You are a problem solver! You approach challenges with practicality and resourcefulness, finding effective solutions together with your colleagues and store leadership that align with the store’s goals and guests’ needs. Always balancing creativity and efficiency, while following company policies and procedures. KEY RESPONSIBILITIES Build genuine relationships with clients through thoughtful and consistent outreach. Demonstrate a positive and proactive attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations. Demonstrate strong verbal and written communication. Be responsible of capturing customers’ information using multiple means to communicate, utilizing phone and written follow-up contact. Client Book Management including follow up with clients regarding their shopping experience, potential inquiries such as product care instructions. Achieve and exceed personal sales and productivity goals agreed upon with your Store Manager Demonstrate a full knowledge of the product including benefits to maximize the sales opportunity. Utilize your fashion expertise to inspire others and build collaborative partnerships in a team-focused environment. Supporting managers in maximizing efficiency in executing standard in-store operations, such as daily replenishment and processing of seasonal markdowns Partnering with the Manager to leverage knowledge of internal systems to conduct business analyses and keep track of both store and individual KPIs. Supporting managers in maintaining the visual and housekeeping standards of the store Able to successfully operate our POS system, conduct email, opening and closing procedures. Store Cleanliness: at our stores, we take great pride in providing our customers with a clean and well-maintained shopping environment. This includes the cleanliness and organization of the store: including but not limited to the salesfloor, fitting rooms, cash desk area, and backroom areas such as bathroom and stockroom. As a retail employee, you are expected to take the initiative of upkeeping the cleanliness in the store. Teams will be required to conduct daily cleaning tasks included but not limited to: Dust and clean shelves, furniture, fixtures and decor Clean doors, window glass, mirrors (exterior and interior) Pick up and empty trash cans and garbage taking it to the dumpster as needed Sweep and mop hard floors Wipe and sanitize sinks, countertops, shared common areas and equipment TEAM DYNAMIC Report directly to Assistant Manager and Store Management to ensure clients experience high quality customer service, completing store operations efficiently and implementing sales strategies thus meeting and exceeding commercial goals. Provides training to new teammates which may include cross-department functions. Based on your experience with Intimissimi and performance, you may be selected to support New Stores Openings across the US as a team bonding opportunity and a chance to put your skills and knowledge to the test! Participate in nationwide contests within other Intimissimi locations to show our team spirit! CAREER DEVELOPMENT OPPORTUNITIES All Sales Leads get the chance to learn new skills daily. We believe in hands-on experience training in different store functions to develop an entrepreneur mindset and spirit, such as: Guest Experience, Basic Store Operations, Business Acumen, Visuals Merchandising, Stock Management, and much more! #TeamworkMakesTheDreamWork We are all team players! Our leaders always encourage development between team members to support professional growth. #Knowledgeispower Share your knowledge and experience with new team members! We strongly believe in consistent training and development of our teams. Many of our success stories started their careers from being part of our store teams and have grown to be future Store Managers, District Managers, Sales Directors and beyond! Be a part of the Calzedonia USA story and make your mark! JOB REQUIREMENTS -Eligibility to work in the US for any Employer -High School graduate or equivalent -Compensation based upon years of experience in customer service and sales -3 to 4 years of Contemporary Fashion retail industry is highly preferred -High level standards of customer service and advanced knowledge of selling techniques -Strong verbal and written communication skills Commitment, being self-motivated and goal oriented Problem solving You are able to work a flexible schedule, including nights, holidays and weekends You are a people person! Working with a team to accomplish store goals, genuinely enjoying an environment of fun music and building connections with our guests for the best shopping experience. You are able to lift in excess of 20 pounds and stand for long periods of time, bend, stretch, for a short distance engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) COMPENSATION & BENEFITS PACKAGE Base Salary plus monthly bonus based upon budget achievement, store volume and location. -Medical Insurance -Pet Insurance -Paid Time off -Paid Parental Leave *Must meet eligibility requirements -401(K) matching -Pre-Tax commuter benefits for transit and parking -Sign on Bonus -Referral bonus -Employee Discount -Free Uniform, and so much more! Accelerate your skills and build a foundation for your career! Work Location: In person
The Museum of Contemporary African Diasporan Art (MoCADA, Brooklyn’s first and only Black arts museum dedicated to celebrating contemporary art and culture from across the African diaspora, including our new cafe space. Welcome to MoCADA Culture Lab II, a 50+ seat cafe in the heart of Fort Greene, one block from Barclays. While our art gallery/museum has been our life’s work, our cafe at Culture Lab II is our newest endeavor that will enable us to further bridge the divide between culture, people, and valued experience. At MoCADA Culture Lab II, we celebrate the African Diaspora through music, art, food, coffee, and presentation. As such, we’re seeking an experienced Barista to elevate our program and enhance our guest experience. Working with local vendors who will deliver food daily, work special events, all while serving high-quality coffee, juices, beer and wine that complement our sweet and savory light bites, the person who is perfect for this role is passionate, amiable, and a skilled professional that can work on our team. Responsibilities – The Barista will work closely with the Executive Director, the Director of Live Events, and other key staff to drive food and beverage sales, maintain quality control, activate special events, and assist in the training and development of our barista team – This position is ideal for someone with a deep love for cafe culture, African/Caribbean culture, art, strong leadership skills, and a commitment to delivering exceptional customer service – Prepare/Heat and serve light bites (pastries, savory nibbles like patties) and high-quality lattes and coffee beverages using a Ninja ES601 machine – Assist in developing seasonal coffee menus and specialty drinks – Maintain knowledge of coffee origins, blends, and proper brewing techniques – Ensure proper grinder calibration, espresso extraction, and milk steaming techniques – Uphold MoCADA standards of hospitality, cleanliness, and efficiency – Collaborate with leadership to enhance sales and improve guest experience between the cafe and the gallery – Work with staff to create content for social media channels – Support special events within the cafe and or gallery + cafe, or offsite. – Maintain equipment and troubleshoot minor technical issues as needed – Day Shift, Evening shift, or full day shift (12-8pm or 12-5pm) Qualifications – Prior barista experience in a specialty coffee shop or café – Strong understanding of coffee preparation, grind size adjustments, and extraction techniques as well as knowledge of different coffee blends and brewing methods – Ability to create high-quality coffee art – Passion for cafe culture and a strong desire to learn and grow in the craft – Experience serving food (from third party vendors is a plus) – Experience working special events including high profile – NY Food Handler Certification (Required) – Availability Friday, Saturday and Sunday (Required) – Knowledge of Square POS is a plus Benefits – Opportunity to work with down-to-earth art leaders who are passionate about the African diaspora, cafe culture, art, music, and community – A dynamic, team-oriented environment that values craftsmanship and hospitality, and community – Competitive wages plus tips – A chance to contribute to a growing and beloved Brooklyn arts institution – Pay: $20 per hour – Expected hours: 15 – 20 per week (Friday – Sunday + special events) – Employee discounts – Paid training
Hiring for: (1) Barista and food prep (2) Manager Food handlers license is required Overview The Food Preparation Worker and Barista plays a crucial role in ensuring that food is prepared safely and efficiently in a fast-paced environment. This position involves various tasks related to food preparation, maintaining cleanliness, and providing excellent customer service. The ideal candidate will thrive in a team-oriented atmosphere and possess a passion for the food industry. Duties • Prepare and assemble food items according to established recipes and standards., • Ensure all food preparation areas are clean, organized, and sanitized., • Assist in the operation of kitchen equipment and tools as needed., • Maintain inventory levels of food supplies and report shortages to management., • Serve customers with a friendly demeanor, ensuring their needs are met promptly., • Handle cash transactions accurately using the Point of Sale (POS) system., • Prepare coffee and other beverages as required by customer orders., • Follow safety and health regulations to maintain a safe working environment. Skills • Prepare and serve a variety of hot and cold beverages, including coffee, tea, • Experience in the food industry with knowledge of food preparation techniques., • Familiarity with POS systems for efficient cash handling and customer transactions., • Strong customer service skills to enhance the dining experience for patrons., • Basic math skills for handling cash transactions and understanding retail math concepts., • Time management abilities to prioritize tasks effectively in a busy environment., • Food handlers licence, • A positive attitude and teamwork mentality to collaborate with colleagues in a café or retail setting. This position is ideal for individuals who enjoy working in a dynamic environment where they can contribute to creating delicious food and coffee experiences for customers while developing their skills in the culinary field.