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Front of House Managers are our in-house hospitality professionals who ensure daily operational excellence, overall guest satisfaction and management of the FOH team. This role participates in a variety of dimensions of the business from leading the service teams, maximizing food and beverage sales, and handling pre-shift trainings. Manage day to day restaurant and/or floor operations, and provide on-the-floor support to staff for duration of a service shift including but not limited to assigning server sections, overseeing side work, observing steps of service, and maintaining overall cleanliness/tidiness of the restaurant. Participate in interviewing, hiring, and coaching/counseling of hourly employees Ensure restaurant and venue are fully prepared and organized for daily execution of the operation Manage staffing and operations of all revenue centers, dining room and lounge, as applicable based on designated area of focus Prepare scheduling on a weekly basis Ensure maintenance of property by examining areas daily for cleanliness and maintenance needs and directed to appropriate employees to handle Resolve guest concerns and complaints with exemplary level of hospitality Perform all cash handling procedures: checking and collecting staff's cash drops, counting money in register. Check in with guests in bar and restaurant area during shift to ensure guest satisfaction and identify any opportunities Assist with staff trainings both in daily pre-shifts and monthly FOH staff service meetings Maintain pars of all printed promotional materials, comment cards, or other check presenter inserts. Demonstrate an ability to lead and motivate others, and achieve results. Empowered to make day-to-day decisions confidently both with guests, service teams and other departmental management. Demonstrate excellent interpersonal and communication skills with service teams and management. Other duties, initiatives, and tasks as per business need
Qualifications Stand, sit, or walk for an extended period of time or for an entire work shift Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps Education: High school diploma or G.E.D Related Work Experience: No related work experience Supervisory Experience: No supervisory experience License or Certification: None Benefits Additional Information Temporary position, Pay: $20.71-$24.36/hour The pay range for this position is $20.71 to $24.36 per hour and may offer 401(k) plan, earned paid time off and/or sick leave, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, childcare discounts and other wellness benefits Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions Responsibilities Greet and escort guests to rooms Open doors and assist guests/visitors entering and leaving property Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services) Transport guest luggage to and from guest rooms and/or designated bell area Assist with luggage storage and retrieval Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage Supply guests with directions Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed Communicate parking procedures to guests/visitors Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager Maintain awareness of undesirable persons on property premises Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation Speak with others using clear and professional language, and answer telephones using appropriate etiquette Develop and maintain positive working relationships with others Comply with quality assurance expectations and standards Read and visually verify information in a variety of formats (e.g., small print) Move at a speed required to respond to work situations (e.g., run, walk, jog) Reach overhead and below the knees, including bending, twisting, pulling, and stooping Perform other reasonable job duties as requested by Supervisors As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality
The Development Assistant will join a dedicated and energetic Development and Communications team to provide support on all areas of foundation relations, individual donor cultivation, events, office administration, and social media. Responsibilities Gift Entry: · Responsible for constituent and gift entry, acknowledgement, scanning, processing, and reconciliation. · Assist in the creation of donor lists and gift queries, and ongoing database cleanup. Donor Communication, Engagement, and Research: · Ensure timely, personalized, and accurate donor mailings, conducting follow-up calls as needed to ensure invitations and other mailed materials have been received. · Provide support for special events and meetings, including ordering and setting up refreshments and PR materials, and coordinating photography. · Solicit raffle/auction items for fundraising events; distribute donations such as holiday toys upon request. Office Administration: · Filing, mailing, printing, copying, scanning, distributing, and shredding documents as necessary. · Maintain departmental calendar and revise as needed. · Other duties as assigned. Qualifications · College degree and 1-3 years of relevant experience. · Commitment to and enthusiasm for org's mission. · Excellent written and oral communication skills. · Proficiency in Microsoft Office suite including Office 365. Proficiency in Constant Contact, Raiser’s Edge and social media preferred. · Excellent organizational aptitude and attention to detail. · Experience and comfort interacting with high-profile individuals. · Self-directed; able to manage competing priorities and workflow, and to nimbly handle multiple tasks and deadlines. · A team player with a collaborative and cooperative attitude. · Works well under pressure, always maintaining a polished and professional presentation. · Reliable and punctual; Ability to work occasional evenings and weekends as required.
66 Exports is Hiring! We are looking for dedicated hard-working individuals that truly enjoy servicing customers. We offer a better opportunity than working at other Pack & Ship stores as we consider our employers members of our growing network. Come Grow with Us! Must have prior shipping experience. (Pack and Ship, FEDEX Store, UPS Sore) Brand New Office Space/Fresh Start Flexibility & Growth Customer Service Representative Job Description: · Deliver world-class customer service · Utilize resources to solve problems, and answer questions as they are presented. · Work to build trust and repeat business with every opportunity. · Ability to use tact and diplomacy to maintain harmonious relationships with customers in person and over the phone. · Receive and distribute parcels to mailbox customers. · Educate customers on mailbox options and benefits. · Operate copiers, printers, scanners, fax machines, laminators, binding equipment, and other machines to complete customer requests. · Educate customers on business solutions and print product offerings (e. g. digital printing, wide format, business products, specialty products, and binding and finishing services). · Utilize computer software to present customers with multiple shipping options for delivering parcels to their destinations with varying speed and protections. · Packaging-- Following standard packaging guidelines; accurately assess materials necessary for packing jobs and perform at customers' request. · Run end of day reports, counting cash drawers, and other duties as assigned. · Passport Photos-take passport photos to regulatory standards Ideal candidates will possess the following skills: Excellent communication Skills and professional demeanor Knowledge of: Basic procedures for shipping mail and packages Printing & printing services, copying and document management processes Fundamental accounting, banking, and cash management skills Proficient in MS Office programs such as Word and Excel Email applications: Learn and retain information quickly Cross sell and upsell additional services Address issues and resolve conflicts through professional verbal/written communication Requirements: Minimum High school diploma, G. E. D. or equivalent Must be able to lift 50+lbs Must be able to remain standing for extended periods of time Bilingual (French/Spanish/English preferred)