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Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Westchester, NYC, NJ, Upstate NY and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care). Health Plus Management is seeking an energetic, patient-centric and detail-oriented Front Desk Coordinator to greet patients, schedule appointments, answer phones and manage administrative records. In this role, you will set the stage for each patient's appointment. You will build and maintain professional relationships with our key stakeholders - specifically our patients, office staff and clinical team, while simultaneously ensuring that the office is organized and runs smoothly. Responsibilities: Make sure patients feel welcome as soon as they walk in the door by delivering quality and compassionate care Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner Be responsible for obtaining and filing patients' charts, and assisting our patients as needed Maintain the daily operations of the office by following standard operating procedures and guidelines Contribute to team effort by smoothly transitioning into daily roles as needed Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant) Navigate through NextGen to access and provide patient information Maintain compliance by contacting patients to confirm appointments Respond to inquiries, resolves risen issues, collect co pays and schedule patient appointments Responsible for the opening and closing procedures of the office as needed Assist in comforting the patients and maintaining the reception area Other administrative tasks as needed Knowledge and Experience 1+ years of relevant medical administrative experience, preferred Experience with medical insurance/verification is a plus Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred Experience with EMR, preferred Strong computer knowledge and windows program including Microsoft word/excel Skills and Abilities Bilingual (English/Spanish) Required Excellent verbal and written communication Ensuring a great patient experience by delivering outstanding customer service Exceptional organizational and time-managements skills - the ability to multi-task is a must Adaptability and flexibility while working in a fast-paced environment Problem-solving ability and aptitude Outcome-focused, with an ability to work under pressure A solution-oriented mindset A strong sense of urgency and focus in accomplishing tasks Schedule: Monday, Wednesday, Thursday & Friday: 8:00am - 4:30pm & Tuesday: 11:00am - 7:30pm Pay: $17

What you’ll do as Implementation Manager: - Conduct Live Cyber Health implementations - these are a core interaction for our Members outside of our family of apps. Implementing a password manager, hardening an iPhone and other security and privacy-focused service appointments via Zoom. The team will train you on the workflows and mastery will be expected. We believe that preparation is the key to success and expect you to prepare for each implementation ensuring a personalized and smooth member experience. Efficient and thorough follow up with the Member, documenting what was completed and any changes to the workflow (i.e. new settings or other changes) is also expected. - Execute Asynchronous Cyber Health Workflows - In addition to 1:1 time with Members, there are ways to increase Members’ Cyber Health in asynchronous ways. Executing our workflows to blur a home on Google Maps, opting out of marketing databases, leveraging our Monitor program to send custom alerts will all be within scope. As our knowledge base grows and threats evolve, we are never static. We will add new workflows and you will be responsible to execute those new workflows. - Care Planning and Presentations - each Member has a personalized Care Plan, a prioritized list of proactive, risk-reducing workflows on which the team will execute. This includes usage of our apps, implementations, asynchronous workflows and more. The art of personalizing each Members’ experience to ensure they are getting targeted risk reduction in a manner they prefer is critical. You wouldn’t inject diabetes medication into a patient without diabetes who was scared of needles. In addition to executing on this Care Plan, every 12 months we prepare presentations to review Cyber Health improvements and what to expect in the year ahead. You will be responsible for executing those Care Plan assets. About you - ‘Cyber Health first’ - you already make decisions with Cyber Health in mind. You think about cyber security, privacy, and digital hygiene as you interact with others and navigate the online world throughout the day. - Startup mentality - Startups are underdogs and being an early employee in a start-up company is hard. Hard work, agility and scrappiness are necessary conditions to achieve the impossible. You are a self-starter and are self-motivated. - Super organized - startups are in constant growth mode, putting out fires left and right. You are detail oriented and can remain organized as a calm in the storm. - Technical support background - You have worked in a technical customer service oriented role where you interacted with your clients as you worked toward issue resolution. Maybe you did that as part of a helpdesk, IT support, or a consumer technology support related position. - Empathy for others - you enjoy resolving technical issues for others and have empathy for people with less technical skills than yourself.

POSITION SUMMARY Nursery Care and Classroom Assistant provides care for infants and toddlers of parents who are on site in adult programming. The ability to communicate fluently (verbal and written) in Spanish and English will be required. The Nursery Care and Classroom Assistant will interface with the parents to meet their child’s individual needs and developmental stages. The Classroom Assistant for Children and Family provides lesson planning, teaching, and support to the Children and Families Faith Formation and Education programs on Sunday mornings. The payrate for this position is $20-30 an hour. Weekly Schedule: Sunday (8:30am-1:30pm) Monday-Thursday (9:30am -12:30pm) mornings Saturday flexibility Seasonal church Holy Days are mandatory (Christmas Eve, Palm Sunday, Easter Sunday). ESSENTIAL DUTIES AND RESPONSIBILITIES Support but don’t rush parent-child separation. Ask and listen to parents’ description of the baby’s current feeding, diapering, and sleep needs, as well as their physical and emotional status and developmental abilities including language preference (for verbal and non-verbal babies). Make sure anything that is left with the baby (car seats, diaper bags and contents, etc.) are labeled and used only for that baby. Provide comfort and stimulation to each baby in accordance with the individual baby’s needs and parent’s requests. Confirm pick up time and the parent’s program location in Trinity Commons or church. Comply with TCWS safety and health policies and procedures. Maintain a hygienic and organized space, and track supply inventory. Work with manager, other staff, and volunteers to prepare and deliver faith formation content and experiences in person with children, ages 3-12, as per direction from the manager. Classroom set up and clean up. Smart board set up, if needed. Check in/out students with software program. Materials/supplies preparation, clean up, maintenance. Full compliance with Safe Church, and all Trinity HR trainings and privacy policies. Provide hands on Childcare and Supervision, including but not limited to: feeding, dressing, toileting support as needed, (within policy compliance), model and enforce Trinity’s safety and security policies, maintain and enforce Trinity health and hygiene policies, maintain and enforce Trinity space usage policies, transition children to different spaces, maintain and support classroom policies and best practices. Provide support and communication to parents, other staff, and volunteers. Maintain awareness and sensitivity for all students with special needs, allergies, known medical or emotional needs, as per parent/guardian’s instructions and Trinity policies. REQUIRED KNOWLEDGE, SKILLS, AND ACTIVITIES 2+ years experience working with infants and children, ages 0 - 12 2+ years experience working in an education setting with children Ability to communicate fluently (verbal and written) in Spanish and English Excellent oral communication Excellent reading skills Patience and warmth for children and parents Able to take direction and follow curriculum (regardless of personal beliefs) Available to work on any Sunday morning Experience/training on Hybrid learning equipment and software Experience/training with event management systems Detail oriented Creative Friendly Reliable Ability to manage multiple concurrent tasks Able to work collaboratively Able to extrapolate and take initiative Role flexibility: able to work with any student age group and any team teacher PREFERRED EDUCATION, EXPERIENCE, AND CREDENTIALS Bachelor’s degree, or some college (Education or Theology, a plus) Experience providing childcare for infants and toddlers 2-5 years experience in a religious setting or community a plus Ability to work with multi-media First Aid/Child CPR certified, a plus Excellent ability to engage with children at their developmental level Excellent ability to engage with parents