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Job Description Immediate Structural Concrete Foreman Position Available! Other Masonry Positions Available: Carpenters, Masons, Finishers, Laborers, Form Fitters LG Evans Construction, Inc. performs work on a mix of public prevailing rate and private commercial projects in the site and concrete construction market. Applicants with a versatile resume in the concrete trades are encouraged to apply. Reliability, a strong work ethic, and professionalism are a MUST. Work will be primarily in the Rochester and surrounding counties area with some minor travel required. The pay could range $20-$35/hr based on position, experience and is negotiable. We offer medical benefits, PTO, and a 401K plan with company match, along with an excellent working environment!! Apply today! There are a variety of ways: Website: www.lgevansinc.com - submit an application right from the career tab In person: Our main headquarters is located at 1823 Lakeville Road, Avon, NY, 14414 Summary As a Structural Concrete professional, you will be integral to the construction process, focusing on concrete forming, finishing, and installation. Reporting to the Site Supervisor, your role involves utilizing core skills such as hand and power tools to ensure high-quality work. Your premium skills in mechanical knowledge and construction estimating will enhance project efficiency, while relevant skills in blueprint reading and carpentry will support comprehensive project execution. Join our team to contribute to innovative construction projects and ensure structural integrity in a collaborative environment. Responsibilities • Oversee and direct designated concrete crew (Foreman), • Set up and dismantle concrete forms and scaffolding as needed., • Operate power tools and hand tools for concrete finishing and rebar installation., • Read and interpret blueprints to ensure accurate construction., • Collaborate with team members on construction site tasks and renovations., • Maintain safety standards and protocols while working on-site., • Estimate material requirements and assist in the mixing of concrete. Qualifications • Proficient in concrete forming and finishing techniques, • Skilled in using hand and power tools, • Experience in construction site operations and renovation projects, • Knowledge of blueprint reading and construction estimating, • Familiarity with rebar installation and concrete mixing, • Relevant experience in carpentry, drywall, and roofing tasksCompany DescriptionWelcome to LG Evans Construction Inc. We are a commercial site, concrete, and masonry contractor specializing in both private and public works. Driven by our CORE Values, we strive to exceed expectations on every project!Welcome to LG Evans Construction Inc. We are a commercial site, concrete, and masonry contractor specializing in both private and public works. Driven by our CORE Values, we strive to exceed expectations on every project!

Job DescriptionPMHNP with CA License The opportunity: Location requirement: This opportunity is only open to Psychiatric Mental Health Nurse Practitioners (PMHNPs) who hold an active, unrestricted license to practice in the state of California. This is an independent contractor (1099) opportunity. We are looking for licensed Psychiatric Mental Health Nurse Practitioners (PMHNP) to join our diverse network of contracted providers. Contracting with Rula is free of charge, has no minimum client requirements, and enables you to deliver high-quality patient care while also achieving your income goals. At Rula, we handle the administrative work (new client marketing, verifying insurance, credentialing, billing, support, EHR, audits, and compliance) so that you can focus on delivering great care for patients. Who we are Rula is a comprehensive behavioral health solution, dedicated to making mental health care work for everyone. Rula takes a patient-first approach, where treatment is more accessible, personalized, and effective. With Rula, it’s easy to find a high-quality therapist or psychiatric clinician who accepts insurance and is actively accepting new patients. We are deeply committed to providing high-quality care that improves the lives of patients, investing in the providers who deliver that care, and always operating in an ethical and compliant manner. What we're solving Over 65 million Americans have a treatable mental health issue — that’s 1 in 5 people. Today it’s difficult to find a provider, and for those with complicated conditions, it’s nearly impossible to find coordinated care. There’s a good chance someone close to you could have used the help, even if it wasn’t obvious to the people around them. We’re here to fix this. Our mission Rula's mission is to make mental healthcare work for everyone. Minimum qualifications: • An unrestricted license and valid DEA number registered in California., • 1+ years as a psychiatric nurse practitioner with experience with mental health assessment, diagnosis, triage, managing common psychiatric medication and treatment plans, and managing crisis situations., • Independent licensure and/or working with collaborating MD, as required by state law., • Certification as a Psychiatric Mental Health Nurse Practitioner (PMHNP) by the American Nurses Credentialing Center (ANCC)., • Registration with state Prescription Monitoring Program (PMP)., • No suspension/exclusion/debarment from participation in federal healthcare programs (e.g., Medicare, Medicaid, SCHIP)., • No adverse actions by any nursing board, hospital or other credentialing body in the past 3 years., • A master's or doctoral degree from an accredited university or graduate program in psychiatric mental health nursing., • The ability to provide telehealth.Compensation details:, • Per session payment of $110 per initial visit (60 min) and $70 per follow-up visit (30 min), • Additional $35 payment for 90833 coding, • Direct deposit every two weeks with no need to worry about unpaid claims, • No-show protection: Rula pays you 100% of your time even when the patient no-shows, cancels late, or the claim is deniedAs an independent contractor, the amount of time you allocate to working with Rula is entirely up to you! You will: • Provide clinical assessments for patients seeking mental healthcare ,including diagnostic assessments, psychiatric workups, and treatment planning, including medication management, • Work with individuals who are struggling with mental health issues such as depression, anxiety, trauma, and addiction, • Have access to our EHR & telehealth platform, • Receive support from our Support and Care Coordination teams, • Have adequate time to engage with patients - half-hour sessions for follow-up visits and 1 hour for initial consultations, • Be free to focus on patient care. Rula Mental Health takes care of all the credentialing, billing, and marketingOur clinic offers:, • Flexibility: You set your own schedule and determine how many patients you would like to see. You can adjust this at any time., • See patients quickly: Rula takes care of the insurance credentialing process. With your help, we can get you paneled and ready to see patients in as little as 30 days. This includes setting up your Rula profile and educating you on our guidelines and HIPAA-compliant EHR system., • Practice support: We manage the administrative side of private practice, including marketing, verifying client insurance benefits, and handling the invoicing/billing process so you can accept insurance without ever interacting with it directly. Further, we have a dedicated Support team so you and your patients have the help you need when you need it., • Clinical leadership: Rula's executive team includes a licensed provider engaged in business decisions and planning, ensuring the provider perspective is always included., • Fully compliant and ethical: We are fully compliant with HIPAA and have a Medical Records team to handle all releases, audits, or record requests. Our practices align with your professional Code of Ethics and all regulatory requirements., • Clinical support: Our Care Coordination team manages Higher Level of Care requests for your patients. *When applying, please enter your first and last name exactly as it appears on your DEA license

Job DescriptionDescription: Company Overview Altimeter Solutions Group is a leading provider of managed repair services tailored to the property insurance industry. We act as a critical bridge between carriers and policyholders, ensuring high-quality, efficient property restoration through our curated network of contractors. As a private equity-backed organization with strong annual revenue and a dedicated team of 250 employees, we are in a phase of rapid scaling and operational excellence. Summary/Objective As the Business Leader in their assigned territory, the Regional Field Manager is responsible for delivering top-notch customer service to clients, contractors, and property owners. The RFM oversees and manages the overall performance of contractors within their assigned territory. This position is based out of a home office located within the assigned region and will require the ability to travel throughout the assigned region. The assigned region is CT, VT, RI, MA, NY, ME, NH. Essential functions (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.) · Actively monitor contractor performance and conduct regular coaching to ensure SLAs are met and to drive overall program compliance. · Cultivate relationships with carrier clients and contractors while working to create strategies and methods for superior service. · Facilitate prompt issue resolutions by mediating disputes between the property owner, client, and the contractor, including conducting issue site visits as needed. · Actively work with the Risk Management team to address workmanship and liability related matters presented by customers. · Actively review contractor workload/performance with a view toward risk management, limiting financial exposure for Altimeter at both the contractor and market level. · Perform progress site visits for all repair jobs $50K or more to confirm work completed and customer satisfaction. · Review and approve interim payment requests for jobs of $50K or more. · Proactively follow up on leads and opportunities assigned by the Business Development team. · Manage contractor’s zip codes, trades, and carriers assigned to ensure maximum coverage for the network. · Expand contractor base as needed including locating, interviewing, and aiding their network experience. · Assist other departments as needed such as, Recruiting, Credentialing, Accounting, Lega/Risk, Restoration Review, and Mit Review teams. · Conduct quarterly Calibration meetings with contractor base to review best practices and client expectations. · Maintain an attitude that is results-driven, activity-oriented, and supportive of aggressive targets. · Act as key contributors to the ACCESS Conference, as presenters, facilitators, and recruiters for sponsorships. · Discuss and demonstrate the full line of service offerings Altimeter can provide. · Perform other duties as assigned. Competencies To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. · Ability to handle multiple tasks while prioritizing those of greatest importance. · Conscientious about timeliness of assignments and quality of work product. · Effective communication and relationship-building skills · Must be results-oriented and demonstrate strategic and critical thinking. · Flexibility to deal with constant changes in processes and procedures. Proactive and objective approach to problem-solving with the ability to research answers and resources to arrive at a viable resolution. · Ability to conduct data analysis to identify trends and patterns. · Task oriented with effective time management skills and deadline oriented. · Self-motivated with a strong work ethic. · Ability to serve multiple customers with competing interests while maintaining professionalism and objectivity. · Regular and reliable attendance. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This role is based out of a home office with regular travel throughout the assigned territory to conduct required field work. Some travel may require an overnight stay. Physical & Mental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · The ability to drive distances as needed to complete required filed work. · While performing the duties of this job, the employee is regularly required to use multiple computer programs to complete administrative tasks. · Ability to listen to complaints from customers and work towards a resolution. · Ability to present information in public settings. Travel required · Ability to travel as needed. Salary requirements $70,000-$80,000 BOE Requirements: Required education and experience · Must have BA/BS or equivalent work experience. · Ability to work remotely and independently while remaining a member of the team. · Must have computer proficiency and be comfortable with computer programs such as Microsoft Office. · Ability to read and interpret documents such as procedure manuals. Preferred education and experience · Property insurance/property claims adjusting experience preferred. · Residential and/or commercial construction experience preferred. · Claims management/estimating software systems a plus.

Senior Construction InspectorApplylocations: US | NY | Rochester - 255 East Avenuetime type: Full timeposted on: Posted 30+ Days Agojob requisition id: 5128TYLin is a globally recognized, full-service infrastructure consulting firm committed to providing innovative, cost-effective, constructible designs for the global infrastructure market. With over 3,000 employees throughout the Americas, Asia, and Europe, the firm provides support on projects of varying size and complexity. Together, we enhance conventional designs with smarter, more resilient systems. We provide people with better mobility. We steward precious resources by finding more sustainable solutions.# Job SummaryOur growing PMCM team in Rochester seeks a Senior Construction Inspector to work on various NYS and city of Rochester projects.# Responsibilities & QualificationsRESPONSIBILITIES Observation, inspection, and documentation of construction projects as an Owner's representative Ensure compliance with design plans and specifications and permit requirements Document contractor progress, maintain accurate quantity records, process payment requests, generate punch lists, and certify completion status Create and track work orders for each projectREQUIREMENTS Bachelor's degree in engineering or construction related field experience OR equivalent in field experience. 8-10+ years of experience in transportation engineering consulting performing studies, design, and construction services for municipal, state, or private clients. Client focused, always striving to give clients the best solutions. Strong commitment to innovation by creating new and better ways to solve clients' toughest challenges. High levels of integrity, always doing the right thing in an ethical, fair, and sustainable way. Demonstrated experience of collaboration in a diverse and inclusive team, working together toward technical excellence# Additional InformationTYLin is committed to pay equity.As part of that commitment, we have provided the base compensation range of $83,200- $124,800 annually for this position and local market. We recognize that each candidate brings a unique set of skills, experience, education and competencies to the table that will be reflected in our offer. TYLin is proud to offer exciting career development opportunities.TYLin offers a comprehensive total rewards package. Our benefits may include extensive medical, disability and life insurance coverage, continuing education benefits, paid time off, employee assistance program and a retirement savings plan with company matching contributions.We encourage all candidates to explore our total rewards offering.Collaboration, mission-driven focus, discipline, and leadership skills developed through military service benefit us all. Whether you are a Veteran, Guardsman or Reservist, a Military Spouse or you are planning to transition to civilian life in the near future, we welcome and value your application.TYLin is an equal opportunity employer, and we prohibit discrimination and harassment of any type as protected by federal, provincial, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. The company and its employees are required to comply with all local health authority, legal or lawful client requirements.

Job DescriptionEarn up to $50 per lesson coaching lacrosse on your schedule STXZ is hiring experienced lacrosse coaches to join the nation's #1 private lacrosse training marketplace. You run your own independent coaching business, we bring you local clients. About STXZ STXZ is a technology platform that connects families with independent lacrosse coaches across the United States. We're the marketplace that sends you clients in your area, handles the administrative work, and gets out of your way so you can coach. If you know lacrosse and want to turn your experience into income on your own terms, this is for you. How It Works You operate as a 1099 independent contractor, a business owner, not an employee. When a family in your area requests lessons through STXZ, we send you a Client Offer with the details. You review it and decide whether to take it. No quotas, no pressure, no penalty for declining. When you accept: You contact the client directly within 24 hours You and the client agree on schedule and location (their home, a local field, a park, your call) You run the session your way, drills, pacing, structure are all your professional judgment You submit a quick lesson briefing on the platform after the session You get paid STXZ never tells you how to coach, what drills to use, or how to structure your lessons. That's your professional domain. What You Earn Flat per-lesson rate: typically $35–$50 per 1-hour session. Rates are set by STXZ and may vary by market, region, and demand. Fast payouts: 24–48 hours after submitting your lesson briefing • Receive payment via PayPal fast! 1099-NEC issued at year-end if you earn $2,000+ through the platform You're paid only for completed sessions you brief. What you earn is what you coach. What You Control Your schedule. Work when you want. Pause availability anytime. Your clients. Accept or decline every offer without penalty or impact on your standing. Your methods. Drills, lesson plans, teaching style, all yours. Your territory. Set your own travel radius. Your business. You decide what equipment to bring and how to invest in your operation. What STXZ Handles Client acquisition. We market the platform and bring families to you. Matching. We send you local client offers that fit your profile. Payment processing. We collect from clients and pay you after each session. Billing, refunds, disputes. Our support team handles all of it, you coach. Platform-level liability coverage. After completing onboarding and paying a small insurance fee, you're added to our platform policy for sessions booked through STXZ. This is limited coverage for platform-booked sessions only. Independent coaches may also choose to carry their own personal insurance. Who We're Looking For Consistent experience coaching lacrosse or competitive playing experience Reliable transportation to training locations in your area Willingness to complete a background check before receiving full client details Your own coaching equipment — cones, balls, training aids Strong communication with parents, players, and the STXZ team Legal authorization to work in the U.S. as a 1099 independent contractor Professionalism and confidence working independently with families and youth athletes Apply Now Our application takes about 7 minutes. After review and background screening, approved coaches start receiving local client offers immediately. Complete your application: https://stxzlacrosse.com/application-form/ Questions? Reach our team at hiring@stxzlacrosse.com STXZ is a technology platform that connects clients with independent lacrosse trainers. STXZ does not employ, supervise, manage, or control trainers or their training sessions. Coaches on STXZ are independent contractors responsible for their own coaching methods, business expenses, taxes, scheduling, and professional conduct. Nothing in this posting creates an employment relationship.

Job Description Coates Field Service, Inc. is seeking an experienced Real Estate and Land Management Project Manager for electric transmission projects in Binghamton/Rochester, NY. The right candidate will have advanced technical proficiencies and experience working with project databases. The Real Estate and Land Management Project Manager is responsible for coordinating land management and real estate activities between several projects including external contractor resources, land acquisition budget, cost control, reporting, and managing priorities to deliver results according to the project scope and schedule. Per Diem is Available Responsibilities: • Serve as lead for the role on assigned projects to develop project scope, schedule, budget, forecast, deliverables, and milestones in regard to the evaluation and acquisition of real estate property rights., • Coordinate activities from a land management standpoint with the project and/or operations groups, project outreach, permitting, legal, and engineering, among other internal stakeholders., • Facilitate and manage the work of external contractors on assigned projects. Set expectations and goals. Ensure high-quality deliverables are provided in adherence to certain standards. Serve as liaison between contracted land vendors and business areas., • Lead internal and contractor resources in the negotiation and acquisition of right-of-way and other real property interests as necessary, to accommodate the construction, operation, and maintenance of assets after construction., • Manage land budget for the programs and projects assigned, in preparation of right-of-way related cost estimates associated with land and easement acquisitions., • Continuously monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; identify opportunities for improvement. Job Requirements • Understanding of real estate concepts of property rights evaluation and acquisition including fee-ownership, easements, option agreements, leases/licenses, environmental considerations, property valuation, and basic title report review., • Knowledge of utility network assets such as transmission lines, substations, • Ability to interpret and research (abstract) legal documents (e.g. federal, state, municipal and private records) preferred., • Pertinent Federal, State, and local real estate laws, codes and regulations, • Project management tools and techniques. Able to coordinate several projects at the same time. Expense and accrual forecasts and planning for Operating and Capital Budgets., • Strong negotiation and interpersonal skills. Clear, concise written and oral communications., • Ability to interpret and research (abstract) legal documents (e.g. federal, state, municipal and private records)., • Utilization of property rights and mapping software database including GIS-based tools, • Microsoft Office Suite and Google Earth. Education and Experienced Required: • Bachelor’s degree in Land Management, Engineering, Real Estate, or equivalent preferred., • Project Manager certificate (PMP or equivalent) recommended, • Minimum of 3 years relevant work experience, of which 2 years that include experience working on Electrical, Oil & Gas Pipelines or other Utility projects., • Knowledge of Real Estate strategy gained through education and/or experience, • Any professional licenses preferred but not required., • Work remotely allowed but should be available to traveling for assignments. Who We Are: Coates has a 75-year history providing comprehensive land acquisition and right of way services to municipalities, utilities, energy providers, and oil and gas companies nationwide. The first firm of its kind, we are widely recognized as a leader in the land and right of way acquisition industry. A national corporation, Coates has the depth of knowledge and the ability to respond to client needs in all 50 states. Coates is headquartered in Oklahoma City, Oklahoma, with regional offices located throughout the United States. It is our mission to provide professional, high-quality, cost-efficient land acquisition and right-of-way services our clients need, when and where they need us. Coates is committed to rewarding the loyalty of the national team of Coates’ Employees. Coates hires the best candidates available for all positions, without regard to the individual's race, religion, or sexual preference or orientation. Coates is an Equal Opportunity Employer (EOE). Coates offers a comprehensive and generous benefits package, including medical/dental, vision, STD/LTD, life insurance, paid time off, company paid holidays, and more!

In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. Participation in these product testing and consumer panels is always free, secure and private. There are times when the product being tested may be discussed in a private chat

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing y

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better.Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability.Together, we will set the highest standards for how we treat each other to ensure

We're currently looking for individuals across the country to take part in remote paid research, including remote focus groups, product trials, and consumer studies.Earn up to $750 a week in your free time by providing feedback on everyday products and services.If you're comfortable sharing your opi

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Customer Service Representative.County Waste, a Waste Connections Company, is looking to add a Customer Service Representative to our team in Clifton Park, NY.Schedule: Monday through Friday, 8:00am to 5:00pm.We are Waste Connections, an integrated services company that provides solid waste collecti

State Farm agents are independent contractors who hire their own employees.

State Farm agents are independent contractors who hire their own employees.

Kinsley Power Systems is looking for a highly organized and proactive Service Coordinator to join our team.This role requires someone who thrives on juggling moving parts, staying calm under pressure, and keeping things running smoothly behind the scenes.Kinsley, a family-owned business, has been a

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Milton CAT is seeking an experienced Service Dispatcher.Dispatchers are responsible for providing scheduling, communication, and support for scheduling of shop work and problem solving.A tremendous emphasis is placed on follow through and a positive attitude.Responsibilities include scheduling both

Freight Dispatcher (Independent Contractor). Employment Type: 1099 / Independent Contractor Location: Remote (U.

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Protective Services Dispatcher.Position Summary: As a member of the St.John's Protective Services Team, The Protective Services Dispatcher provides support to Protectives Services Officers by monitoring alarms, camera systems of Meadows Brickstone Campus, Answer emergency and non-emergency phone cal

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Wheelchair Dispatcher - ROC Airport.Job Category: Airport Operations.Location: Rochester, NY 14624, USA.SMOOTH RIDES START WITH STRONG GUIDES- WHEELCHAIR DISPATCHER WANTED!.Interested in working in aviation? Are you looking for a job with stability and growth opportunities? If you are looking for a

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

State Farm agents are independent contractors who hire their own employees.

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

A mid-sized, privately owned company, Bobrick includes brands such as Koala Kare, operates 8 manufacturing facilities throughout the US, Canada, the U.

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

Provide clerical support to the Provost and Vice President of Academic Affairs (PVPAA).Assist Academic Affairs Coordinator in day-to-day division responsibilities.Provide coverage in absence of Academic Affairs Coordinator.Provide clerical support, which includes, but is not limited to: answering an

Alterations Customer Service Representative (Csr).From Aisle to Algorithm and for All Life's Moments, at David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal styleor the car

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Administrative Assistant admin experience not required.Remote Work From Home Administrative Assistant Admin - Part Time Market Research Panelists

This is a communications position in the Emergency Communications Department involving the use of a computer terminal, radio, and telephone equipment for the efficient relay of information and dispatch of personnel and equipment used in the protection of life and property.Dispatcher I differs from 9

The Dispatcher communicates with drivers to assist with problem resolution while on route for residential, commercial, and roll-off services, coordinates the utilization of drivers, trucks, and containers to create capacity, maximize productivity and ensure prompt, courteous and efficient service fo