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Job Title: Customer Service & Operations Associate $16-18 Hourly Full time and part time shifts available Location: Coney Island Job Summary: As a Customer Service & Operations Associate at our dry cleaning and laundry store, you will be the primary point of contact for customers, managing their orders and ensuring a smooth and efficient experience. You’ll handle customer inquiries, process orders, manage transactions, and ensure that all operations flow seamlessly between customers and the backend services of the store. Key Responsibilities: • Customer Interaction: Serve as the first point of contact for customers, greeting them promptly and assisting with service inquiries. Provide recommendations based on customer needs and preferences. • Order Management: Take in laundry and dry cleaning orders, clearly noting customer instructions, and ensure accurate entry into our order management system. • Billing & Payment: Process payments (cash, credit, or debit) for all services rendered, ensuring all charges are correct and providing receipts as necessary. • Order Fulfillment Coordination: Track and manage customer orders from drop-off to pickup, ensuring timely completion and quality control of finished garments. • Customer Support: Address customer concerns, complaints, or inquiries, providing solutions or escalating issues as needed to management. • Inventory & Supply Management: Assist in the monitoring of store supplies (e.g., laundry products, packaging materials) and ensure adequate stock levels are maintained. • Store Organization: Maintain an organized, clean, and customer-friendly environment, ensuring all orders are properly tagged, sorted, and stored. • Communication & Scheduling: Assist in scheduling deliveries, pickups, or any special arrangements as needed for customers. • Promotions & Customer Engagement: Inform customers about special deals, promotions, or loyalty programs, while actively working to enhance the customer experience and increase store sales. Requirements: • Experience: Previous customer service experience in retail, hospitality, or a similar service industry is preferred. • Skills: Strong verbal communication, active listening, and problem-solving abilities. Basic computer skills required, especially in using point-of-sale (POS) systems and order management software. • Organization: Detail-oriented with a focus on accuracy in order handling and customer records. • Physical Requirements: Ability to stand for extended periods and handle lightweight laundry items. Must be able to move between the customer service area and the back end of the store efficiently. • Flexibility: Availability to work shifts that may include evenings and weekends, based on store hours. Key Attributes: • Excellent interpersonal skills with a friendly, positive attitude. • Ability to handle a fast-paced environment with ease. • Strong multitasking abilities and time management skills. • Proactive in identifying issues and offering solutions.

1. Staff Management: Oversee hiring, training, and scheduling of nail technicians and support staff. Conduct performance evaluations and provide ongoing support. 2. Customer Service: Handle customer inquiries and complaints, ensuring a high level of service is maintained. Build relationships with clients and encourage repeat business. 3. Financial Management: Assist in budgeting, managing expenses, processing payroll, and keeping track of daily revenue. Handle invoicing and payment processing. 4. Inventory Control: Manage inventory levels for nail products and supplies, placing orders when necessary. Ensure that the salon is stocked and organized. 5. Marketing and Promotions: Develop and implement marketing strategies to attract new clients and retain existing ones. Manage social media and online presence to promote salon services. 6. Compliance and Sanitation: Ensure the salon complies with health and safety regulations. Oversee the cleanliness and sanitation of the salon and equipment. 7. Appointment Management: Handle booking systems, manage appointments, and ensure efficient scheduling to minimize wait times for clients. 8. Reporting: Generate and analyze reports on sales, customer satisfaction, and staff performance to identify areas for improvement. 9. Collaboration: Work closely with the owner or manager to align on business goals, policies, and operations. 10. Customer Experience Enhancements: Continuously seek ways to improve the overall customer experience, from service quality to salon ambiance.

Responsibilities: This position supports the management of the New York Branch application portfolio. This includes the following responsibilities for New York’s in-house applications and purchased third-party applications: · Incident Management · Monitoring of Application Services and Processes · Change Management and Implementation · Management of internal IT controls and policies related to the applications · Coordination of tests and documentation of enhancements This position supports NY changes, processes, and issues in Head Office Applications (e.g. LoanIQ, Front Arena, EDW, etc.) This position requires coordination with Head Office colleagues and third-party vendors/consultants. Limited implementation work with SSIS, .Net, Python, and Tableau. (SQL Server Integration Services) ** Specific Tasks / Responsibilities** · Participating in status calls with business users, Head Office, and external consultants related to the application. · Ensuring all internal guidelines and requirements for the applications’ documentation, change management, and incident management are met. · Troubleshooting and resolving technical issues that arise in the applications. · Managing and implementing changes to the applications Miscellaneous Tasks /Responsibilities · Support local Help Desk Function when needed. Requirements/Qualifications · .NET Framework, C#, PowerShell, HTML, CSS, JavaScript, Visual Studio · Azure DevOps · Python · MS SQL, SSIS, SSRS (SQL Server Reporting Services) · Tableau is a plus · Windows Server, IIS · Effective communications & organizational skills · Able to work, self-sufficiently · Service orientation and attitude · Project Management, Test Management, & Business Analysis Skills · Bachelor’s Degree (Computer Science, Information Technology) · Financial Industry background · 2 + years’ experience BENEFITS: · 100% of the health insurance premium paid by the Bank…medical, dental, vision, Group Term Life up to 2X’s base salary, STD, LTD · Health Reimbursement equal to: Single -$2,050 / Family - $4,050 · FSA · Commuter Benefit Subsidy - $65 · Tuition Reimbursement

We are looking for a proactive and detail-oriented Stock Manager to oversee inventory operations at our retail location in New York City. In this role, you will ensure that stock levels are accurately maintained, inventory is properly organized, and products are readily available for our customers. You’ll play a key role in supporting our sales team and ensuring smooth store operations. Key Responsibilities: Manage day-to-day inventory operations, including receiving, stocking, and organizing products on the sales floor and in the backroom. Ensure inventory accuracy by conducting regular stock audits and reconciling physical counts with system records. Coordinate with the store team to replenish products and maintain stock organization across all store areas. Oversee stock rotation and ensure that items are appropriately stored to minimize damage and ensure accessibility. Work closely with the sales team to track product availability and identify stock needs based on sales trends. Support the management team in forecasting inventory needs for upcoming promotions, seasonal changes, or special events. Maintain a clean, organized, and efficient stockroom environment to support smooth store operations. Assist in the implementation of inventory control processes and best practices to improve efficiency. Qualifications: Previous experience in stock management, retail inventory, or a similar role within a retail environment. Strong organizational skills and a keen eye for detail. Ability to work efficiently in a fast-paced retail setting. Experience using inventory management systems or point-of-sale (POS) software. Excellent communication and teamwork skills. Physical ability to lift and move merchandise as needed. Prior experience in retail or brick-and-mortar operations is preferred.

Job Summary We are seeking a detail-oriented and motivated Warehouse Associate to join our dynamic team. The ideal candidate will have a strong understanding of warehousing and order fulfillment processes. This role is essential in ensuring that both our retail and online sales operations are efficient and effective. This position requires physical stamina and the ability to work in a fast-paced environment. Responsibilities - Receive, inspect, and stock incoming shipments accurately. - Familiarity with order fulfillment processes, including picking and packing techniques. - Strong attention to detail with a focus on quality control throughout the shipping process. - Conduct regular inventory counts and assist with inventory control processes. - Collaborate with team members to meet daily operational goals. - Assist in heavy lifting tasks as required, ensuring safety protocols are followed. - Excellent organizational skills and the ability to manage multiple tasks effectively. - Strong communication skills to liaise between various departments involved. - A passion for candy! Experience - Operating pallet jacks and other warehouse equipment safely and efficiently. - Picking and packing orders according to specifications, ensuring accuracy in order fulfillment. - Ability to perform heavy lifting (up to 50 pounds) regularly throughout the shift. - Maintaining an organized and clean warehouse environment. - MUST have experience driving a Cargo Van!

MUST HAVE PROFESSIONAL EAR PIERCING EXPERIENCE. Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redefine personal jewelry decisions. Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who’s craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Simplicity achieves marvelous and Doviana achieves eternally. The Role: (must have ear piercing experience) The Piercer/Stylist is responsible for overseeing all aspects of the Doviana Piercing Studio while driving customer service excellence, increasing profitability and fostering an environment of superior store services to Doviana clientele. They maintain excellent knowledge of infection control and sanitization procedures and keep the piercing studio to the highest sanitization standards at all times. Operations: Ensure health and safety standards are maintained by following internal standards, and local guidelines. Ensure excellent cleanliness of the studio, maintenance of sharps and biohazard waste, and physical space requirements are met. Uphold legal compliance in all customer interactions including verifying proper identification, requirements, and waivers. Update Store Manager on all local laws and protocol updates. Maintain strong communication with Store Manager to manage piercing studio product display. Remain knowledgeable on Doviana products and become an expert on the piercing jewelry assortment inclusive of labret sizing, materials, gemstones, and metals. Work with the Store Manager to minimize shrink of piercing inventory through effective communication and compliance with inventory management systems. Communicate with Store Manager to order necessary piercing equipment. Ensure all legislated paperwork and client record keeping is met and maintained at all times. Oversee and manage all aspects of the piercing studio, working closely with the Store Manager. Support a memorable and customized customer service experience. Answer customers questions regarding to merchandise, brands, etc. Help make informed suggestions that affect the service, and productivity. Help contribute to social media content. Clean and organize the showroom/store/piercing studio. Comfortable with technology and facilitate the checkout process through POS. Help contribute to social media content. Qualifications: 1+ years experience with needle piercing. Experience working with threadless 2-piece piercing jewelry. Up to date with First Aid and Blood-borne Pathogens OSHA Certifications. Have or be registrable with local law enforcement (license or permits). Understanding of local market piercing law requirements. Strong knowledge of health and safety protocols surrounding piercing procedures. Excellent communication & customer service skills. Proficient in Shopify, Points of Sales (for checking out). If not, willing to be trained. At least half-year working experience in retail stores. Ability is to work independently and manage multiple tasks. Flexible work schedule and ability to work overtime as needed. The Successful Candidate Will Have: Love and care Doviana and our customers. Love smiling & love your life (Important). Excellent problem solving skills. Pay attention to details. Strong sales records and able to hit sales targets. Ability to multitask and work well under pressure. Always looking for feedback from customers and co-workers. Schedule: Full-time or Part-time (Must be able to work weekends when need) Accommodation / Accessibility: DOVIANA does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application. Job Types: Full-time, Part-time Pay: $18.00 - $25.00 per hour Expected hours: 8 – 40 per week Benefits: Employee discount Flexible schedule Parental leave Professional development assistance Schedule: 4 hour shift 8 hour shift Holidays Weekends as needed Supplemental Pay: Bonus opportunities Commission pay Tips Experience: Ear Piercing: 1 year (Preferred) License/Certification: First Aid Certification (Preferred) Ability to Relocate: New York, NY 10012: Relocate before starting work (Required) Work Location: In person

Job Highlights Qualifications - Strong writing and editing skills - Highly detail-oriented with time management skills - Ability to work with cross-functional teams - Experience in bid writing, proposal development, or similar roles - Understanding of procurement processes and bid management - Excellent communication and interpersonal skills - Proficiency in Microsoft Office and document editing software - Experience in the construction or contracting industry - Experience in construction bid writing - Ability to work closely with project managers - Experience in low voltage and CCTV construction - Requirements: At least 1 year of successful sales experience Benefits - Competitive salary - Hybrid work environment (50% remote) - The position will be based in Queens, NY, with 50% flexibility for remote work Responsibilities They are seeking a Bid Writer to prepare detailed, professional bids that meet the specific requirements of each project. The ideal candidate is detail-oriented, organized, has extensive experience in construction bid writing, and can work closely with project managers. Company Profile: As a Bid Writer, you will be responsible for preparing detailed, professional bids that meet the specific requirements of each project. Your duties will include analyzing project drawings, reviewing client requirements, and ensuring all proposals align with the company's portfolio and standards. You will need to write accurate, competitive bids that showcase our expertise and help win new contracts. The Bid Writer will be responsible for preparing and submitting compelling proposals, bids, and tenders to secure new business opportunities. They will work with internal teams to gather information, articulate the organization's value proposition, and ensure proposals meet requirements. - Analyze project drawings and review client requirements - Prepare detailed, professional bids that meet specific project requirements - Ensure all proposals align with the company's portfolio and standards - Write accurate, competitive bids that showcase expertise and help win new contracts - Prepare and submit compelling proposals, bids, and tenders - Work with internal teams to gather information and articulate value propositions - Ensure proposals meet requirements - Write bids, cost estimates, and read construction plans - Proficient in writing responses to RFQs - Occasional site visits to discuss change orders Job Description Avantiteam.inc is excited to partner with our client, a low voltage installation company specializing in video surveillance, vehicle monitoring, audio systems, building intercoms, access control, and other construction projects, located in Queens, NY (hybrid, 50% remote)! They are seeking a Bid Writer to prepare detailed, professional bids that meet the specific requirements of each project. The ideal candidate is detail-oriented, organized, has extensive experience in construction bid writing, and can work closely with project managers. Company Profile: As a Bid Writer, you will be responsible for preparing detailed, professional bids that meet the specific requirements of each project. Your duties will include analyzing project drawings, reviewing client requirements, and ensuring all proposals align with the company's portfolio and standards. You will need to write accurate, competitive bids that showcase our expertise and help win new contracts. Experience in construction bid writing is preferred, and the ability to work closely with project managers is essential. Job Description: This is a contract remote role for a Bid Writer. The Bid Writer will be responsible for preparing and submitting attractive proposals, bids, and tenders to secure new business opportunities. They will work with internal teams to gather information, articulate the organization's value proposition, and ensure proposals meet requirements.