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  • Junior Project Manager
    Junior Project Manager
    1 month ago
    $5000–$6500 monthly
    Full-time
    Woodstock, The Bronx

    We’re looking for a Junior Project Manager to support our finance and logistics teams in planning, coordinating, and executing key operational projects. The ideal candidate is highly organized, detail-oriented, and enjoys working in a dynamic environment where financial oversight and logistical efficiency go hand in hand. This role provides a great opportunity to gain hands-on experience in managing cross-functional projects that involve budgeting, vendor coordination, and supply chain support, while working closely with senior leadership. Key Responsibilities Qualifications • Bachelor’s degree in Business Administration, Project Management, Finance, Logistics, or a related field., • 1–2 years of experience in project coordination, financial operations, Customer Service or logistics support., • Strong understanding of budgeting, reporting, and workflow processes., • Excellent communication and organizational skills., • Proficiency with Microsoft Excel, Google Workspace, and project management tools (e.g., Trello, Asana, Notion)., • Ability to multitask and work collaboratively in a fast-paced, team-oriented environment. What We Offer • Competitive salary and growth opportunities., • Remote or hybrid work flexibility., • Exposure to international finance and logistics operations., • A supportive environment focused on professional development and learning.

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  • Estimator
    Estimator
    12 days ago
    Part-time
    Kearny

    Residential Construction Estimator (Part-Time to Full-Time Opportunity) Avishay Contractors – Family-Owned General Contracting Company Avishay Contractors is a rapidly growing, family-run residential contracting company specializing in full-scope remodels, additions, and interior/exterior construction services. We are seeking an experienced Estimator to join our team and work directly with ownership on a part-time basis, with the potential to transition into a full-time role. About the Role We are looking for an individual with strong residential construction experience and a comprehensive understanding of all major trades (framing, drywall, tile, roofing, siding, electrical, plumbing, etc.). Commercial estimating experience is a plus but not required. Because we are a small but fast-paced family business, we value clear communication, organization, and proactive follow-up. This role is hands-on and collaborative—you will work closely with the owners and have a direct voice in improving our internal processes. We are always looking for ways to make our business stronger, and we welcome new ideas that can help streamline or enhance our estimating, project management, or office operations. Responsibilities • Prepare accurate, detailed, and timely estimates for residential construction projects, • Review architectural drawings, specifications, and project documentation, • Perform detailed material and labor takeoffs across multiple trades, • Assist in developing scopes of work and assembling professional proposals, • Communicate with subcontractors and suppliers to obtain updated pricing, • Track revisions, updates, and potential change orders, • Work closely with ownership on active bids and project planning, • Assist with office operations, client communication, and organizational tasks as needed, • Provide insights or suggestions to improve workflow, accuracy, or efficiency Qualifications • Minimum 2+ years of residential construction estimating or related field experience, • Strong understanding of construction sequencing and trade coordination, • Ability to read and interpret architectural plans with accuracy, • Competency with spreadsheets and digital plan review tools, • Excellent communication, organization, and follow-up skills, • Ability to work independently, meet deadlines, and adapt in a small-business environment, • Commercial estimating experience is a plus but not required Schedule & Compensation • Part-time position to start, with flexibility, • Opportunity to transition into a full-time role as the company grows, • Compensation is dependent on experience If you are looking to join a growing family business where your ideas and input truly matter, we would love to hear from you.

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  • Chief of Staff
    Chief of Staff
    27 days ago
    $15–$25 hourly
    Part-time
    Manhattan, New York

    The Company Eagle Engineering is building the next-generation engineering services firm—one platform, powered by aligned capital and purpose-built technology—to remove tedious work from engineers and let them focus on high-value design. We are a small, fast-moving founding team looking for a high-ownership Chief of Staff who wants to help build an engineering company from the ground up. The Role: As Chief of Staff, you will be the operational engine behind Eagle’s founding team. You will keep the founders focused on what only they can do—while you clear roadblocks, run internal operations, coordinate workflows, and build systems that scale. This is a hybrid, high-trust role with a front-row seat to company-building: M&A, outreach to engineering CEOs, investor conversations, operations design, and the creation of a next-generation engineering platform. Ideal for someone who thrives in early-stage ambiguity, loves building structure from chaos, and wants ownership—not task-taking. What You’ll Do: Founder Operations & Executive Support • Manage complex calendars, meetings, investor/founder calls, and prep materials, • Coordinate travel, events, and logistics for conferences, site visits, and diligence, • Draft briefs, emails, and communication that represent Eagle professionally, • Keep the founders’ time aligned with strategic priorities Project & Systems Management • Build processes, SOPs, reporting, and task-tracking systems from scratch, • Run cross-functional projects end-to-end: scoping → timeline → delivery, • Maintain CRM hygiene, create dashboards, and ensure operational repeatability, • Identify bottlenecks and implement fixes without waiting to be asked Communication & Stakeholder Management • Serve as a polished point of contact for engineering owners, advisors, and investors, • Prepare decks, write summaries, and manage external communications, • Support relationships across prospects, partners, and internal stakeholders Who You Are • Ownership-driven: you spot problems and fix them before being asked, • Systems thinker: you enjoy building structure, clarity, and repeatable processes, • Operational athlete: you can juggle scheduling, projects, documentation, and communication simultaneously, • Direct, warm communicator who can represent founders professionally, • Calm under pressure; resourceful in ambiguous situations, • Excited to join an early team, help shape culture, and grow with the company Experience That Maps Well You may have experience as an Executive Assistant, Chief of Staff, Project Manager, Ops Associate, or similar role in a startup, VC firm, nonprofit, or high-velocity environment. You’ve likely managed fast-moving leaders, built systems, and run critical internal operations. What You’ll Get • Direct access to founders and a hands-on seat in building a company from zero, • Fast learning curve across operations, engineering services, and M&A, • Ownership, autonomy, and visibility into high-impact decision making, • Opportunity to grow into a full-time leadership role as Eagle scales, • Competitive compensation for part-time/hybrid internship-to-hire role

    Immediate start!
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  • Farm Business and Marketing Specialist
    Farm Business and Marketing Specialist
    27 days ago
    $85000–$90000 yearly
    Full-time
    Manhattan, New York

    Position Summary The Farm Business and Marketing Specialist will provide Greenmarket farmers and producers with business technical support and training designed to ensure the long-term success of their businesses. Technical assistance is provided through both in-house services and the engagement of third-party consultants. The Farm Business and Marketing Specialist is a part of the Greenmarket team and will be responsible for implementing, monitoring, and evaluating a suite of business and marketing/sales strategy technical assistance programming for Greenmarket farmers and producers. This position will be responsible for working with the Greenmarket Operations team to recruit and onboard new farmers and producers to support farmer success, as well as market program development and sustainability. The ideal candidate for this position has demonstrated project management experience, strong interpersonal skills, a nuanced understanding of business planning, sales and marketing strategies for producers in the Northeast, experience working one-on-one with producers and managing partner organizations and third-party consultants, and strong business acumen. Requirements Farm Business and Marketing Specialist Responsibilities (Include but are not limited to): Client Intake and Support Primary point of contact for producers seeking business technical assistance. Conduct intake of producers and create a support plan for individual producers, including accessing technical assistance focused on business and financial planning, marketing, and accessing capital. Identify and work with partner organizations and third-party consultants to provide needed support for producers. Support producers in any administrative and technical assistance, including completing forms, contacting partner organizations, and third-party consultants. Document and track the status of technical assistance support in the internal producer database. Promotional, Sales, and Business Planning Support Work with producers to optimize their market displays to increase sales and customer engagement. Work with producers to identify the best product mix to maximize sales, including assisting with value-added product development. Analyze sales and customer behavior to design profitable sales and marketing strategies. Support producers in developing branding, logos, and marketing materials. Working with producers to create enterprise budgets to assess pricing and product profitability. Training Coordinate workshops and trainings with partner organizations and third-party consultants to support producers. Facilitate educational workshops for producers on critical business topics, including but not limited to customer service, market display, and evaluation of sales data. Market Program Development and Support Support the outreach and recruitment of new farmers and producers, ensuring a streamlined, supportive experience for farmers and producers Work collaboratively with the Operations team to grow the market program, with a special focus on onboarding new farmers and producers, expanding access, and strengthening producer and market success. Provide strategic guidance to the FAA Director and Greenmarket Operations Manager to support the development of site selection and sustainability guidelines based on anticipated and established site performance and metrics to optimize responsiveness to neighborhood food access needs, site success, and farmer and producer long-term financial sustainability. Collaborate with the Greenmarket Operations Manager, FAA Director, and the Budget Management and Operations Director to develop Greenmarket site-by-site fiscal analysis to evaluate individual market success. Program Administration and Communications Manage administrative tasks as needed, including maintaining participant databases, tracking client work, tracking and submitting expenses, and maintaining other systems and processes to maintain programmatic work and track relationships. Manage and track progress towards grant deliverables. Contribute to budget development, grant proposal and report development, and funder relationship development. Assist GrowNYC’s Communications staff in responding to press inquiries about regional producer businesses. Establish and maintain strong partnerships with internal and external stakeholders, partner organizations, and third-party consultants that align with the mission of GrowNYC Farmer Assistance, with an emphasis on partners serving BIPOC and historically marginalized producers. Develop and contribute to Greenmarket literature, promotional materials, presentations, reports, program booklets, with a focus on farmer-centered storytelling. Responsible for farmer assistance communications,including monitoring and responding to producer inquiries. Develop and send out the monthly farmer assistance newsletter. Required Qualifications 2+ years of experience working with farmers or as part of commercial agricultural businesses Sophisticated understanding of farm business planning, sales, and marketing strategies for farmers' markets, direct-to-consumer sales, and/ or food businesses Experience with submitting invoices and tracking payments Skilled at recruiting, training, and managing outside technical assistance providers, consultants, and vendors Excellent interpersonal skills, a high level of emotional intelligence, and experience working with people from diverse backgrounds in terms of race, ethnicity, gender (including trans* and nonbinary), sexual orientation, class, and religion. Ability to manage multiple concurrent projects in a fast-paced team environment Strong initiative and excellent time management skills, with the ability to work independently and as part of a team Detail-oriented with excellent written and public speaking communication skills. Flexibility and willingness to meet farmers’ emergent needs and to occupy a position that may change in scope in accordance with the needs of the program and organization Proficient in Microsoft Office Suite and Google Suite. Spanish-English bilingual A valid driver’s license and excellent driving record. Ideal Qualifications Experience with client or case management. Experience delivering business technical assistance to farmers. Passion for supporting regional farmers and commitment to a racially and socially just food system. Additional Requirements Ability to travel to Greenmarket locations, regional farms, and other locations (a shared company vehicle is available for regional travel). Ability to walk long distances over rough terrain on regional farms. Ability to drive long distances to regional farms. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions Schedule This position is full-time, year-round, with an expected weekly schedule of 35-40 hours. Working days are Monday through Friday, with three (3) in office days and a mandatory presence on Wednesdays. Occasional weekend and evenings hours may be needed. Compensation This full-time, exempt, and salaried role pays $85,000 - $90,000 annually, and includes benefits (medical, dental, vision, life insurance, long-term disability, incentive savings plan, paid time off, Public Service Loan Forgiveness, FSA programs, and potential for parental leave for full-time regular employees who have been employed with GrowNYC for 175 days). This position is not union-eligible/not a part of the bargaining unit. Location This is a hybrid role with a minimum of three (3) days per week in our Manhattan office with a mandatory presence on Wednesdays. In-person field-based work at Greenmarket locations is required. Visits to regional farms and partner organizations may be needed. Applications Qualified candidates for the Farm Business and Marketing Specialist position should submit a cover letter, resume, and three references. Interviews will take place on a rolling basis starting Monday, November 24, 2025. Due to the volume of employment applications received, GrowNYC is unable to respond to each application individually. Applicants will be contacted directly if selected as a candidate. No phone calls or recruiters, please. GrowNYC is an Affirmative Action Equal Opportunity Employer and hires without regard to race, gender, religion, age, sexual orientation or physical disability.

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  • Bookkeeper / Administrative Assistant
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    Bookkeeper / Administrative Assistant
    3 hours ago
    $25 hourly
    Full-time
    New Milford

    Job Overview We are seeking a detail-oriented Bookkeeper/Administrative Assistant to provide support across financial, operational, and administrative functions. This role includes managing basic accounting and payroll tasks using QuickBooks, maintaining organized records and documentation, supporting employee onboarding, coordinating with vendors and service providers, and assisting with compliance and general business operations. The ideal candidate is organized, proactive, and comfortable handling multiple tasks to help keep daily operations running smoothly. Job Description • Provide administrative, operational, and financial support for day-to-day business activities, • Assist with basic accounting, payment processing, payroll support, and recordkeeping, including using QuickBooks, • Maintain organized digital files, documentation, and internal records, • Support onboarding and coordination for employees and contractors, • Track renewals, subscriptions, and routine business requirements, • Assist with compliance-related tasks and general business operations, • Coordinate with vendors, service providers, and external contacts, • Support internal communications and special projects as needed Requirments • Proven experience in administrative, operations, or bookkeeping support, • Familiarity with QuickBooks, • Basic understanding of payroll, invoicing, and financial recordkeeping, • Strong organizational skills and attention to detail, • Ability to manage multiple tasks and prioritize effectively, • Excellent communication skills, both written and verbal, • Comfortable coordinating with vendors, employees, and external partners, • Proficiency with standard office software (e.g., Microsoft Office, Google Workspace), • Trustworthy and able to handle confidential information responsibly, • Self-motivated and able to work independently or as part of a team Work Location: In person

    Immediate start!
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  • Regulatory Affairs Consultant
    Regulatory Affairs Consultant
    10 days ago
    Full-time
    Hartsdale

    JOB SUMMARY: We are seeking an experienced Regulatory Affairs Consultant to provide expert guidance on compliance, documentation, and regulatory strategy. The consultant will support product registrations, regulatory submissions, audits, and ensure adherence to all applicable local, federal, and industry regulations. KEY RESPONSIBILITIES: Develop and implement regulatory strategies to support product approvals and compliance. Prepare, review, and submit regulatory documents, reports, and technical files. Ensure products meet regulatory requirements across relevant markets. Advise on regulatory changes, updates, and potential business impacts. Coordinate with internal teams to ensure documentation accuracy and readiness for audits. Communicate with regulatory agencies as needed for approvals or clarifications. Conduct compliance assessments and recommend corrective actions. Maintain detailed records of submissions, approvals, and regulatory correspondence. QUALIFICATIONS: Bachelor’s degree in Regulatory Affairs, Life Sciences, Pharmacy, Biotechnology, or related field. Proven experience in regulatory affairs within relevant industry (e.g., pharmaceuticals, medical devices, cosmetics, food, etc.). Strong knowledge of regulatory standards and submission processes. Excellent analytical, documentation, and communication skills. Ability to manage multiple projects and deliver within deadlines. PREFERRED SKILLS: Experience with FDA, EMA, or local regulatory authorities. Familiarity with quality management systems (ISO standards). Strong attention to detail and problem-solving skills. WORK SETUP: Contract / Consultant Remote or On-site depending on project needs

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  • Sales/Account Manager
    Sales/Account Manager
    15 days ago
    Part-time
    Staten Island, New York

    What You’ll Do • Drive revenue by selling Clip Central’s creator and branded content solutions to new and existing clients., • Manage the full sales cycle—from prospecting and pitching to closing deals and overseeing account relationships., • Provide exceptional customer service throughout each partnership, ensuring clients feel supported from initial outreach through campaign completion., • Partner with internal teams to build smart, execution-ready concepts that align with client objectives and platform best practices., • Serve as the primary point of contact for all post-sale activities across your accounts, including:, • Running client kick-off calls to align on goals, expectations, and campaign workflows., • Coordinating brand and creator contracts with internal partners to ensure clear deliverables, terms, and timelines., • Building and managing project timelines to keep campaigns on schedule and within scope., • Developing talent strategies—managing outreach, negotiations, and confirmations to match creators with campaign needs., • Gathering all brand assets and preparing detailed creative briefs for creators., • Troubleshooting campaign obstacles with internal and external partners to maintain smooth deployment., • Monitoring performance and identifying optimization opportunities throughout and after campaigns., • Leading data collection, reporting, and client presentations with support from the analytics team., • Keeping Sales, Leadership, and relevant stakeholders updated on key milestones, risks, and results. What You’ll Need • Digital advertising and/or social media marketing experience is required., • Strong background in sales, business development, or account management—preferably in the creator, influencer, or digital media space., • Ability to sell on commission and stay motivated in a performance-driven environment., • Proven success managing client relationships and juggling multiple accounts or campaigns., • Deep familiarity with social platforms, creator content, and digital campaign execution., • Experience in Gaming/Esports or broader digital entertainment is a plus but not required., • Highly organized, adaptable, and skilled at problem-solving in a fast-moving environment., • A passion for the creator economy and a desire to grow with a rapidly evolving team.

    Immediate start!
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  • Architectural Sales Assistant
    Architectural Sales Assistant
    28 days ago
    Full-time
    Manhattan, New York

    The Architectural Sales Assistant supports the architectural sales team by coordinating sales activities, preparing presentations and documentation, managing client communications, and ensuring smooth day-to-day operations. This role bridges the gap between architects, designers, contractors, and the internal sales and product teams, helping to promote the company’s products and services within the architectural and design community. Key Responsibilities Assist the sales team in managing relationships with architects, designers, and specifiers. Prepare and maintain product presentations, samples, catalogs, and technical data sheets for client meetings. Support in responding to architectural project inquiries, RFQs, and specification requests. Coordinate project tracking and update CRM systems with project and client information. Help organize trade shows, lunch-and-learns, and architectural events. Maintain a thorough knowledge of product lines, finishes, and technical specifications. Liaise between the sales, marketing, and operations teams to ensure timely delivery of samples, quotes, and project documentation. Prepare sales reports, forecasts, and other administrative documentation as needed. Conduct research on potential clients, competitors, and industry trends to support business development. Provide excellent customer service by following up on leads, ensuring client satisfaction, and resolving issues promptly.

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  • Real Estate Associate - Commission Only
    Real Estate Associate - Commission Only
    1 month ago
    Full-time
    Williamsburg, Brooklyn

    This is a commission-only role, offering unlimited earning potential. Job Overview We are seeking motivated Real Estate Associates to join our team in Brooklyn, NY. This is a full time, on-site role offering exposure to all facets of real estate, including sales, leasing, and development. The Associate will play a key role in driving new business, supporting transactions, conducting market research, and ensuring smooth communication between clients, partners, and internal teams. Responsibilities • Generate and manage leads to drive real estate sales and leasing opportunities, • Manage and support real estate transactions, including leases, sales, and acquisitions, • Conduct in-depth market analysis and prepare reports for clients and internal use, • Assist clients with buying, selling, and investment opportunities, • Provide support on real estate development projects as needed, • Coordinate communication between clients, brokers, attorneys, and other stakeholders, • Maintain organized records and ensure compliance with regulatory requirements Skills • Strong negotiation skills with the ability to close deals effectively, • Proficiency in marketing strategies both online and offline to maximize property exposure, • Experience in the New York real estate market strongly preferred, • Excellent communication skills for clear interaction with clients and team members, • Knowledge of sales techniques and customer service best practices, • Ability to work independently while thriving in a collaborative team environment, • Solid understanding of real estate law and contractual obligations, • Exceptional organizational skills to manage multiple listings and client files efficiently This role is ideal for motivated individuals eager to advance their career in real estate while delivering outstanding service to clients. Our team values professionalism, integrity, and a proactive approach to business growth.

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  • Project Assistant
    Project Assistant
    1 month ago
    $48000–$64000 yearly
    Full-time
    Great Neck

    Development Project Assistant (Chinese-English Bilingual, CAD Proficiency) Position: Development Project Assistant Company: SJ International Development Location: 8 Bond St, Great Neck, NY Type: Full-time / Part-time About the Role SJ International Development is seeking a motivated and detail-oriented Development Project Assistant to support our engineering and development team. The ideal candidate has an engineering or construction background, is proficient in CAD software, and can communicate fluently in both Chinese and English. In this role, you will assist with project coordination, design documentation, and technical communication throughout various stages of our real estate development projects. Key Responsibilities • Prepare and revise CAD drawings, ensuring accuracy and compliance with project standards., • Assist in tracking project progress, schedules, and deliverables., • Coordinate between design, engineering, and construction teams to ensure smooth communication., • Participate in meetings, take detailed notes, and prepare meeting summaries., • Support project documentation, permitting, and technical correspondence., • Help resolve minor technical or coordination issues that arise during project execution., • Qualifications, • Degree in engineering, architecture, construction management, or a related field preferred., • Prior experience in project coordination or technical assistant roles is a plus., • Proficient in CAD software with strong drafting and spatial skills., • Bilingual in Chinese and English, with strong written and verbal communication skills., • Highly organized, detail-oriented, and able to manage multiple tasks effectively.

    No experience
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  • Sales / Purchasing Agent
    Sales / Purchasing Agent
    2 months ago
    Full-time
    East Flatbush, Brooklyn

    Job Description: Sales / Purchasing Agent Pro Aire Design Consultants Position Summary Pro Aire Design Consultants is seeking a motivated Sales/Purchasing Agent to manage client inquiries, support sales activities, and handle purchasing tasks for HVAC-related products and services. The ideal candidate is organized, proactive, and experienced in coordinating with vendors, contractors, and clients. Key Responsibilities Sales Support • Handle incoming inquiries from clients regarding HVAC products, services, and project requirements., • Prepare and send quotations, proposals, and sales documents., • Follow up on leads to convert inquiries into sales opportunities., • Maintain accurate records of client interactions, sales activities, and pipeline updates., • Source materials, parts, and equipment from approved suppliers., • Request and negotiate price quotations with vendors to obtain the best value., • Process purchase orders, monitor deliveries, and ensure timely arrival of materials., • Maintain an updated database of suppliers, price lists, and inventory items., • Work closely with the engineering and project teams to understand material specifications needed for HVAC projects., • Track purchase orders, delivery schedules, and incoming shipments., • Resolve issues related to delayed deliveries, product availability, or pricing discrepancies., • Maintain organized records of sales and purchasing transactions. Qualifications • Previous experience in sales, procurement, purchasing, or supply chain preferred., • Knowledge of HVAC products, construction materials, or engineering supplies is a strong advantage., • Strong negotiation and communication skills., • Detail-oriented with excellent organizational and multitasking abilities., • Proficient in MS Office (Excel, Word, Outlook)., • Ability to work independently and in a team environment. Work Hours & Environment • Full-time position, • Fast-paced environment working with clients, suppliers, and internal teams, • May require occasional field visits or supplier coordination Preferred Skills • Strong customer service skills, • Ability to handle pressure and meet deadlines, • Basic understanding of technical specifications for HVAC systems, • Reliable, proactive, and resourceful attitude

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  • Technical Support Engineer
    Technical Support Engineer
    2 months ago
    Part-time
    Manhattan, New York

    Job Title: Field Technical Support Location: Watertown, NY 13601 (Onsite) Mode : Contract This is a field support role, candidate needs to visit multiple sites. Candidate needs to have his own vehicle. You will be required to provide Deskside / OSS / FSO technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting and any other related technology. Providing a high level of customer satisfaction and extremely strong communicator in both verbal and written communicate in the local language. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems. Work self-sufficiently to perform fault diagnostics, delivery user requirements, while maintaining standards and SLAs. Supervisory Skills Required • Must ensure the team successfully work towards achieving all goals, such as SLA’s, OLAs & DSAT/CSAT,, • Financial management of the area must be of the forefront of thinking for all decisions and activities along side the KPIs, • Consistent monitoring of the teams attendance in accordance with contractual requirements for holidays, seasonal coverage ensuring the operational service is maintained fully, • Deliver Managed Services for the client, • Build and manage various on-site/off-site teams and direct all related People/ Process and Technology Competencies, • Formalize internal process to ramp-up expertise of resources, • Prepare reports on Monthly / Weekly / Daily basis to show productivity improvements and efficiencies, • Manage Service Improvement activities as and when required, • Handle Escalation through to successful resolve, • Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity, • Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement, • To provide infrastructure administration functions, • Providing on-site cover as part of a shift arrangement, • Support inline with contracted business working hours, • Provide site support in remote offices when required, • Being prepared to work out of hours when required, • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities, • Taking ownership of issues through to resolution on all appropriate requests, • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information, • Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service, • Providing daily ticket updates to ensure users are fully updated on updates, • Move equipment associated with service requests, inline with health and safety guidelines, • Monitoring and mentoring team health and safety practices, • Performing asset inventory activities as needed, • End user training and guidance on the use of hardware and software, • This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork, • Performs other duties as assigned

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