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Job DescriptionThe salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Responsibilities Reporting to the Program Director, the Administrative Assistant performs clerical, fiscal, personnel, administrative, computer and facility related tasks to support program needs and operations. • Prepares, maintains, and submits all purchase orders, check requests, and expense reports to the Finance Department in accordance with Urban Pathways, funding and regulatory agency requirements and guidelines., • Ensures accountability in the purchasing of supplies and keeps expenditures within budgetary limitations., • Orders and maintains inventory of all program supplies and equipment., • Maintains accurate record-keeping of all client data, personnel files, purchase orders, and inventory., • Administers petty cash, metro card and other funds for the program in accordance with Urban Pathways policies and procedures., • Assists the Program Director and/or Director of Social Services to prepare client financial transactions (e.g. rent collection, client banking, billing etc.) for submission to the Finance Department in accordance with Urban Pathways, funding and regulatory agency requirements and guidelines., • Ensures telephone equipment, fax machine, telephone monitoring equipment, and copying machine are in working order. Serves as the program’s liaison with the organization’s IT company to troubleshoot and resolve computer issues as needed. Reports any malfunction of office equipment to the Program Director/Director of Operations and arranges for vendor services and/or repair., • Coordinates organizational and program activities including special events, as needed., • Sorts, distributes and maintains daily log of all incoming and outgoing mail as indicated in Urban Pathways policies and procedures., • Prepares reports, correspondence, memos, etc., for the senior program personnel., • Prepares and maintains minutes of staff and other meetings as assigned., • Maintains the monthly activities calendar and weekly staffing schedules, including Program Director appointments., • High School Diploma, GED or equivalent required. Bachelor’s degree preferred., • Administrative experience a plus., • Experience with homeless, people with mental health condition and substance abuse population preferred., • Strong written and verbal communication skills., • Strong computer skills and knowledge of Microsoft Office (e.g. Word, Outlook, Excel etc.). These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description JOB SUMMARY: Under the supervision and direction of the program administrative supervisor, the Program Assistant/Biller provides administrative and clerical support to the program staff and functions as the liaison between agency departments and programs. The Program Assistant is responsible for managing client records, operating and coordinating the management information system, maintaining accounting and budget records for recipient and program expenditures and performing reception activities such as triaging calls and coordinating communication between the program and recipients. This work is carried out under varying conditions of direction and availability of guidelines and by the skilled use of various kinds of equipment, such as computers with a variety of software packages (e.g. CORE, Anasazi, Microsoft Office) and other automated systems. ESSENTIAL TASKS: • Responsible for overall office management: keeps the staff office area organized and operating efficiently, including all filing, keeping the office equipment in good working order, maintains a supply of all forms and updates bulletin boards in a timely manner., • Responsible for Purchase Order management: monitors the inventory of program and office supplies and prepares purchase orders as needed. Follows through with the purchasing process by placing orders, confirming deliveries and providing documentation to and from the Finance department., • Responsible for development of program monitoring systems, such as client chart tracking systems to ensure that chart forms that need updating are completed on time by the staff. Ensure that all monthly reports are typed, submitted and routed on time to the appropriate person., • Provides reception services: receives phone calls and visitors with courtesy and professionalism, takes accurate phone messages, directs incoming and outgoing calls and faxes in a timely and accurate manner., • Cleans and maintains equipment and resolves routine problems with equipment and systems., • Develops and revises work methods as needed., • Maintains inventory and requisitions office supplies., • May be required to take minutes at meetings and produce a final typed copy for distribution to appropriate individuals either by hard-copy or electronically., • Designs, sets up and maintains electronic and hard-copy files of correspondence/documents, codes and files material, searches for requested material and periodically purges obsolete material for storage in records center or for appropriate disposal., • Types and distributes meeting notes, correspondence and reports. Organizes the flow of paper in the office., • Greets visitors, recipients, answers telephones, responds to standard inquiries concerning program activities and procedures, and refers more technical questions to appropriate staff., • Develops, maintains and updates program manuals and information., • Transmits instructions from supervisor to appropriate staff orally, in writing or electronically and follows-up to see that instructions are followed and deadlines are met., • Review and update Medicaid information in CORE for monthly billing., • Reviews and confirms that appropriate billing documentation has been obtained., • Secures medical documentation required by program for billing ex. Physician authorization., • Runs assigned daily billing reports to determine account needs and updates files with current billing information., • Maintains knowledge of Medicaid and Medicare guidelines and applies that knowledge to billing as required by individual programs., • Understands Medicaid/Medicare and Insurance billing including coordination of benefits., • Works collaboratively with clinical staff and other staff to ensure that correct diagnosis/procedures are reported to Medicaid/Medicare and third party insurance carriers., • Monitors electronic transmission of claims to avoid delay in processing. Check and balance all claims/services were loaded and file was received., • Identifies monitors and corrects errors made on electronic and paper claims and follows up until service is properly documented and resubmit claims., • Works with Supervisor to maintain accuracy of reference materials and implementation of new billing codes and fee schedules., • Multi-tasks in various computer applications to gather billing and collection information., • Works unbilled revenue reports to verify pending claims and bring them closure., • Ability to become proficient with EHR software., • Knowledge of Medicare, Medicaid and Managed Care guidelines., • Ability to establish effective working relationships with a variety of people at all levels of the organization., • Knowledge of office and secretarial practices and procedures., • Knowledge of proper grammatical usage, punctuation and spelling., • Knowledge of agency policies and program policies, procedures and functions., • Ability to use office equipment (e.g. computer, fax, copy machine, scanner, etc.)., • Ability to organize office operations., • Ability to produce letters, tables, documents, etc., using an alphanumeric keyboard., • Ability to design and maintain filing systems., • Ability to resign forms for the collection of information., • Ability to determine priorities., • Ability to maintain program accounts., • Ability to interact with consumers in a respectful and professional manner., • Knowledge of agency procedures, formats and guidelines for the receipt, processing and distribution of correspondence, forms, memoranda, documents and other material., • Ability to use and maintain office equipment and systems., • Ability to manipulate an alphanumeric keyboard (computer and typewriter) to produce documents, such as letters, memos, reports, charts and forms, with a high degree of accuracy and within required time frames., • Ability to format, use and prepare forms, charts, tabular listings and other documents., • Ability to organize materials to establish and maintain electronic and hard-copy files., • Ability to understand and use basic office reference material, such as equipment manuals, procedure manuals and dictionaries., • Ability to proofread and correct errors., • Ability to communicate basic information clearly and politely by telephone or in person., • Ability to report for work as scheduled on a consistent basis., • Ability to understand and adhere to internal and external laws, rules and policies. High School Diploma or GED plus at least two years of clerical or secretarial experience, or graduate of secretarial school. Preferably education should include coursework in bookkeeping/business. AA degree preferred but not required. Post-high school courses in Medicare/Medicaid billing, data processing, medical terminology or Accounting highly desirable. At least one year of Medical Billing or other insurance billing preferred. Must be able to satisfactorily use computer work processing equipment and programs (Microsoft Word) and type letters, reports, forms and other documents.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA’s Workforce Development and Refugee Services programs annually provide thousands of community members with culturally competent case management, employment, education, vocational training, benefits access, health, financial literacy and English language services, in house and by referral. CAMBA specializes in assisting those with special barriers to employment including low skilled workers, long-term unemployed, immigrants and refugees, limited English speakers, formerly homeless, seniors, formerly incarcerated, trauma survivors and victims of human trafficking. These programs are performance-based, and success is measured by meeting enrollment, employment placement, training, retention and case management goals. Position: Administrative Assistant /Front Desk Reports To: Program Director Location: 10 Snyder Ave, 4th Floor, Brooklyn, NY 11226 What The Administrative Assistant /Front Desk Does: • Provide administrative and clerical support to ensure the smooth operations of all departments., • Organize and maintain daily attendance in the form of sheets, data logs or remote session reports., • Assist non-clerical staff with clerical work (i.e., data collection and data verification)., • Greet visitors/clients, determine nature of business, and announce visitors to appropriate personnel., • Provide callers with answers to questions about the organization (i.e. eligibility, address, contact #, directions, etc.)., • Compose, type, print and send general correspondence, training curriculums, memos, reports and marketing materials (via e-mails, faxing, interoffice mail, etc.)., • Organize and maintain filing system(s)., • Coordinate and schedule meetings, conference calls, prepare agendas, reserve and prepare meeting rooms/facilities., • Monitor, troubleshoot, and ensure proper functioning of all office equipment, including ax and copy machines; coordinate maintenance repairs as needed., • Prepare, submit and track all MIS requests for assistance., • Prepare purchasing requests and support with procurement-related tasks (i.e. reconcile purchase orders and invoices)., • Manager the full office supply process: order, receive, track, store and distribute office supplies., • Conduct mail pickups and/or deliveries., • Have direct client service/program responsibilities in addition to the above, • At least one (1) year of relevant experience., • Ability to communicate effectively verbally and in writing to internal and external audiences and various levels of management., • Ability to operate a multi-line phone system and greet a high-volume of incoming visitors., • Ability to multi-task and work effectively in a fast paced, high volume, and deadline driven environment., • Organized and detail oriented with strong documentation skills and a commitment to upholding confidentiality., • Demonstrated ability and dedication to work with refugees, asylees, immigrants, young adults, and, • low- income populations., • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) required., • Background as a front-desk receptionist or administrative assistant at a non-profit organization Preferred. Status: Full-time- In Person (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR brENUU7q0d

Job Description JOB SUMMARY: Under the supervision and direction of the program administrative supervisor, the Program Assistant/Biller provides administrative and clerical support to the program staff and functions as the liaison between agency departments and programs. The Program Assistant is responsible for managing client records, operating and coordinating the management information system, maintaining accounting and budget records for recipient and program expenditures and performing reception activities such as triaging calls and coordinating communication between the program and recipients. This work is carried out under varying conditions of direction and availability of guidelines and by the skilled use of various kinds of equipment, such as computers with a variety of software packages (e.g. CORE, Anasazi, Microsoft Office) and other automated systems. ESSENTIAL TASKS: • Responsible for overall office management: keeps the staff office area organized and operating efficiently, including all filing, keeping the office equipment in good working order, maintains a supply of all forms and updates bulletin boards in a timely manner., • Responsible for Purchase Order management: monitors the inventory of program and office supplies and prepares purchase orders as needed. Follows through with the purchasing process by placing orders, confirming deliveries and providing documentation to and from the Finance department., • Responsible for development of program monitoring systems, such as client chart tracking systems to ensure that chart forms that need updating are completed on time by the staff. Ensure that all monthly reports are typed, submitted and routed on time to the appropriate person., • Provides reception services: receives phone calls and visitors with courtesy and professionalism, takes accurate phone messages, directs incoming and outgoing calls and faxes in a timely and accurate manner., • Cleans and maintains equipment and resolves routine problems with equipment and systems., • Develops and revises work methods as needed., • Maintains inventory and requisitions office supplies., • May be required to take minutes at meetings and produce a final typed copy for distribution to appropriate individuals either by hard-copy or electronically., • Designs, sets up and maintains electronic and hard-copy files of correspondence/documents, codes and files material, searches for requested material and periodically purges obsolete material for storage in records center or for appropriate disposal., • Types and distributes meeting notes, correspondence and reports. Organizes the flow of paper in the office., • Greets visitors, recipients, answers telephones, responds to standard inquiries concerning program activities and procedures, and refers more technical questions to appropriate staff., • Develops, maintains and updates program manuals and information., • Transmits instructions from supervisor to appropriate staff orally, in writing or electronically and follows-up to see that instructions are followed and deadlines are met., • Review and update Medicaid information in CORE for monthly billing., • Reviews and confirms that appropriate billing documentation has been obtained., • Secures medical documentation required by program for billing ex. Physician authorization., • Runs assigned daily billing reports to determine account needs and updates files with current billing information., • Maintains knowledge of Medicaid and Medicare guidelines and applies that knowledge to billing as required by individual programs., • Understands Medicaid/Medicare and Insurance billing including coordination of benefits., • Works collaboratively with clinical staff and other staff to ensure that correct diagnosis/procedures are reported to Medicaid/Medicare and third party insurance carriers., • Monitors electronic transmission of claims to avoid delay in processing. Check and balance all claims/services were loaded and file was received., • Identifies monitors and corrects errors made on electronic and paper claims and follows up until service is properly documented and resubmit claims., • Works with Supervisor to maintain accuracy of reference materials and implementation of new billing codes and fee schedules., • Multi-tasks in various computer applications to gather billing and collection information., • Works unbilled revenue reports to verify pending claims and bring them closure., • Ability to become proficient with EHR software., • Knowledge of Medicare, Medicaid and Managed Care guidelines., • Ability to establish effective working relationships with a variety of people at all levels of the organization., • Knowledge of office and secretarial practices and procedures., • Knowledge of proper grammatical usage, punctuation and spelling., • Knowledge of agency policies and program policies, procedures and functions., • Ability to use office equipment (e.g. computer, fax, copy machine, scanner, etc.)., • Ability to organize office operations., • Ability to produce letters, tables, documents, etc., using an alphanumeric keyboard., • Ability to design and maintain filing systems., • Ability to resign forms for the collection of information., • Ability to determine priorities., • Ability to maintain program accounts., • Ability to interact with consumers in a respectful and professional manner., • Knowledge of agency procedures, formats and guidelines for the receipt, processing and distribution of correspondence, forms, memoranda, documents and other material., • Ability to use and maintain office equipment and systems., • Ability to manipulate an alphanumeric keyboard (computer and typewriter) to produce documents, such as letters, memos, reports, charts and forms, with a high degree of accuracy and within required time frames., • Ability to format, use and prepare forms, charts, tabular listings and other documents., • Ability to organize materials to establish and maintain electronic and hard-copy files., • Ability to understand and use basic office reference material, such as equipment manuals, procedure manuals and dictionaries., • Ability to proofread and correct errors., • Ability to communicate basic information clearly and politely by telephone or in person., • Ability to report for work as scheduled on a consistent basis., • Ability to understand and adhere to internal and external laws, rules and policies. High School Diploma or GED plus at least two years of clerical or secretarial experience, or graduate of secretarial school. Preferably education should include coursework in bookkeeping/business. AA degree preferred but not required. Post-high school courses in Medicare/Medicaid billing, data processing, medical terminology or Accounting highly desirable. At least one year of Medical Billing or other insurance billing preferred. Must be able to satisfactorily use computer work processing equipment and programs (Microsoft Word) and type letters, reports, forms and other documents.

Job DescriptionDescription: We are currently looking for an Administrative Assistant to support our Manhattan Facilities team. This would be a full-time, Monday-Friday, opportunity based out of our Columbus Circle location, supporting our Regional Director and the facilities department. Why Join ADAPT? It's more than a job; it's a calling. It's where passion meets purpose. ADAPT Community Network, formerly United Cerebral Palsy (UCP) of NYC provides a multitude of services to people with developmental disabilities. At ADAPT, we are 3,000 strong, and it takes every one of us to empower the lives of the people we support. With caring and great resources at hand, we know what it takes to help people live fuller, happier, healthier lives. Our employees show their commitment to the people we support every day, and we all deliver on our promise to provide innovative and comprehensive services to individuals with developmental disabilities. For your next career move, apply with us at ADAPT Community Network! Wherever you work among our many locations around New York City, ADAPT offers paid training, competitive benefits, and we foster a team culture of learning, support, collaboration and career growth. SUMMARY Under the direction of program leadership, the Administrative Assistant IV serves as an administrative professional and “office manager” for departmental operations. This role provides high-level administrative support to the Program Director and leadership team, ensures smooth day-to-day office operations, and supervises other administrative assistants within the department, if applicable. The Administrative Assistant IV is responsible for coordinating workflows, overseeing clerical processes, and ensuring efficiency, accuracy, and excellent customer service in support of ADAPT’s mission. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties and responsibilities of the Administrative Assistant IV will include, but are not limited to, the following: • Provides supervision, coaching, and mentoring to administrative assistants, if applicable., • Oversees general office operations, including scheduling, supplies, recordkeeping, and facilities-related administrative tasks., • Provides high-level administrative support to the Program Director and leadership team, including calendar management, meeting preparation, and correspondence., • Greets and assists visitors, staff, families, and persons supported with professionalism, respect, and confidentiality., • Answers and screens calls, emails, and inquiries; ensures timely and accurate responses or referrals., • Coordinates and tracks staff attendance, leave requests, and timekeeping records; verifies accuracy for payroll submission., • Maintains and organizes departmental filing systems, ensuring records are accurate, accessible, and compliant with organizational requirements., • Oversees the preparation and submission of purchase requisitions, monitors delivery of supplies and equipment, and reconciles packing slips/invoices with Purchasing., • Manages petty cash and reimbursement processes, maintaining accurate records and ensuring accountability., • Coordinates and assists with department communications, including preparing reports, memos, and presentations., • Supports the organization of meetings, trainings, and events; prepares materials, arranges logistics, and ensures effective execution., • Provides orientation and on-the-job training for new administrative staff to ensure consistency in office procedures and standards., • Collaborates with other administrative assistants and departments on cross-functional assignments., • Ensures compliance with modern office procedures, organizational policies, and confidentiality standards., • Performs other related duties and special projects, as assigned. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. • High School Diploma or GED required; some college or secretarial/administrative coursework preferred., • Minimum of 3–5 years of progressively responsible administrative experience; prior supervisory experience strongly preferred., • Strong knowledge of modern office practices, business correspondence, and record-keeping systems., • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and comfort with virtual collaboration tools (e.g., Zoom, Teams)., • Excellent organizational skills with the ability to manage multiple priorities and deadlines., • Strong interpersonal and communication skills, both written and verbal., • Ability to handle sensitive information with the highest level of discretion and confidentiality., • Strong problem-solving skills and ability to work independently with minimal supervision., • Commitment to modeling ADAPT’s values of inclusion, respect, and collaboration. COMPENSATION: $18.99/hour + Industry-Leading Benefits for all full-time employees. At ADAPT, we value diversity, equity, inclusion, accessibility, and belonging. We strive to ensure that our employees are comfortable bringing their whole, authentic self to work and that the people we support can also be their authentic selves. We value diverse backgrounds, opinions, ideas, and ways of thinking. We aim to build an inclusive and diverse workforce that is empowered and supported with leaders who create diverse and inclusive teams. We continuously seek opportunities for the organization to foster a more positive, respected, united, and collaborative culture. ADAPT Community Network is proud to be an equal opportunity employer and is committed to creating an inclusive environment for all employees. Qualified candidates of diverse ethnic and racial backgrounds and status are encouraged to apply for vacant positions at all levels. Requirements:

Job Description About Launch Launch EL Charter School is part of a network of 14 EL Education (formerly Expeditionary Learning) schools across the country. EL is a proven educational model being implemented in over 150 district, charter, and independent schools across the country. Launch Schools is more than a place for middle school and high school students to learn. We’re a community built on connection, care, and the belief that every child can thrive. Rooted in Ubuntu, Crew, Excellence, and Equity, we create a learning environment where students are known, supported, and challenged. Together, we grow as learners, leaders, and changemakers. We serve students and families from across Brooklyn reflecting the vibrant diversity of our city. Our staff bring deep experience and shared commitment to rigor, equity, and belonging. Launch students consistently outperform district peers in both growth and achievement: The ideal candidate will model our Launch Habits of Responsibility: • Integrity and Stewardship – Always works to do what is best and right for our community. Inspires confidence in others through consistent honesty and care., • Kindness and Collaboration – Make others feel like they belong through demonstrating empathy and care, • Imagination and Spirit – Demonstrates and unyielding belief that we can accomplish our goals, • All students can achieve at high levels, • Families are essential partners for teachers, • Strong customer service mindset, • Comfort with multitasking in a busy environment, • Excellent organization and follow-through, • Tech proficiency (Google Workspace; ATS & SIS such as ALMA preferred), • Bilingual (Spanish/English) preferred, • Understanding of charter school operations or prior experience in this field, • Exceptional ability to demonstrate our operating values in every aspect of their work, • Exceptional ability to develop and maintain productive and collaborative relationships Launch compensation is highly competitive and commensurate with experience, along with a full benefits package. Launch will support individuals with obtaining certifications and resources upon hire if applicable. Launch is an equal opportunity employer and does not discriminate against any individual or group for reasons of race, color, creed, sex, age, culture, national origin, marital status, sexual preference or mental or physical disability. Office Assistant Responsibilities: The below job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. (30 min lunch, non-exempt employee, individual is eligible for overtime) Main Office Management and General Support • Work with the Operations team to ensure that the main office is a welcoming work environment, • Manage the entirety of the main office and its operation which include the operational systems, cleanliness, and people within the space., • Ensuring essential forms are well stocked and easy to find, including but not limited to: late passes, dismissal letters, medical forms, withdrawal forms, etc., • Support with all student inquiries such as MetroCard’s, enrollment letters, school forms and nursin, • General support in answering phones, greeting students, parents and guests as needed, • General support with processing new admissions and communicating with new families as needed, • Support routine mailings as necessary: report cards, newsletters, etc., • Ensure that all late, early dismissal and nurse passes are stocked, • Communicate all late arrivals, early dismissals, nurse referrals and late arrival breakfast students to staff via Class Dojo, • Ensure all classrooms have appropriate passes and signage, • Support all Operations projects related to printing, sorting and distribution, • Support the beautification and management of hallway upgrades (PVC posters, welcome signs, etc.), • Serve as the point of contact for Launch students, families, and staff., • Direct communication to the appropriate staff points and document any information as needed., • Support students with late arrival, nursing needs, early dismissal, and other front desk supports., • Support the regular communication to families related to school events, important dates, and whole school notices., • Support operations team w/ conducting outreach for documents, appointments, and other operational projects., • Conduct daily to tri-weekly mail and package check in the auditorium and 243 mailroom, • Ensure that all received deliveries are marked as such in the purchase order management system and delivered according to instructions (or delegate to members of Operations team), • Lead all school mailings and distributions projects, • Ensure that all missing packages are escalated to the Administration Manager and the appropriate recipient, • Supporting the coordination of set-up and breakdown of all events, • Supporting with operational needs for school-wide events including but not limited to pre-service, parent teacher conferences, new family, • Perform additional tasks throughout the year depending on staffing, large projects, and pivots in strategic plan., • Collaborate with department subjects and department teams to support any operational projects., • Support where needed to ensure optimal operational success in the building., • Support the onboarding process by ensuring that all staff have their ID’s, keys, and other start of year items., • Other duties as assigned (based on the needs of the school at specific times during the year) NlXHU0Xou1

Job Description JOB SUMMARY: Under the supervision and direction of the program administrative supervisor, the Program Assistant/Biller provides administrative and clerical support to the program staff and functions as the liaison between agency departments and programs. The Program Assistant is responsible for managing client records, operating and coordinating the management information system, maintaining accounting and budget records for recipient and program expenditures and performing reception activities such as triaging calls and coordinating communication between the program and recipients. This work is carried out under varying conditions of direction and availability of guidelines and by the skilled use of various kinds of equipment, such as computers with a variety of software packages (e.g. CORE, Anasazi, Microsoft Office) and other automated systems. ESSENTIAL TASKS: • Responsible for overall office management: keeps the staff office area organized and operating efficiently, including all filing, keeping the office equipment in good working order, maintains a supply of all forms and updates bulletin boards in a timely manner., • Responsible for Purchase Order management: monitors the inventory of program and office supplies and prepares purchase orders as needed. Follows through with the purchasing process by placing orders, confirming deliveries and providing documentation to and from the Finance department., • Responsible for development of program monitoring systems, such as client chart tracking systems to ensure that chart forms that need updating are completed on time by the staff. Ensure that all monthly reports are typed, submitted and routed on time to the appropriate person., • Provides reception services: receives phone calls and visitors with courtesy and professionalism, takes accurate phone messages, directs incoming and outgoing calls and faxes in a timely and accurate manner., • Cleans and maintains equipment and resolves routine problems with equipment and systems., • Develops and revises work methods as needed., • Maintains inventory and requisitions office supplies., • May be required to take minutes at meetings and produce a final typed copy for distribution to appropriate individuals either by hard-copy or electronically., • Designs, sets up and maintains electronic and hard-copy files of correspondence/documents, codes and files material, searches for requested material and periodically purges obsolete material for storage in records center or for appropriate disposal., • Types and distributes meeting notes, correspondence and reports. Organizes the flow of paper in the office., • Greets visitors, recipients, answers telephones, responds to standard inquiries concerning program activities and procedures, and refers more technical questions to appropriate staff., • Develops, maintains and updates program manuals and information., • Transmits instructions from supervisor to appropriate staff orally, in writing or electronically and follows-up to see that instructions are followed and deadlines are met., • Review and update Medicaid information in CORE for monthly billing., • Reviews and confirms that appropriate billing documentation has been obtained., • Secures medical documentation required by program for billing ex. Physician authorization., • Runs assigned daily billing reports to determine account needs and updates files with current billing information., • Maintains knowledge of Medicaid and Medicare guidelines and applies that knowledge to billing as required by individual programs., • Understands Medicaid/Medicare and Insurance billing including coordination of benefits., • Works collaboratively with clinical staff and other staff to ensure that correct diagnosis/procedures are reported to Medicaid/Medicare and third party insurance carriers., • Monitors electronic transmission of claims to avoid delay in processing. Check and balance all claims/services were loaded and file was received., • Identifies monitors and corrects errors made on electronic and paper claims and follows up until service is properly documented and resubmit claims., • Works with Supervisor to maintain accuracy of reference materials and implementation of new billing codes and fee schedules., • Multi-tasks in various computer applications to gather billing and collection information., • Works unbilled revenue reports to verify pending claims and bring them closure., • Ability to become proficient with EHR software., • Knowledge of Medicare, Medicaid and Managed Care guidelines., • Ability to establish effective working relationships with a variety of people at all levels of the organization., • Knowledge of office and secretarial practices and procedures., • Knowledge of proper grammatical usage, punctuation and spelling., • Knowledge of agency policies and program policies, procedures and functions., • Ability to use office equipment (e.g. computer, fax, copy machine, scanner, etc.)., • Ability to organize office operations., • Ability to produce letters, tables, documents, etc., using an alphanumeric keyboard., • Ability to design and maintain filing systems., • Ability to resign forms for the collection of information., • Ability to determine priorities., • Ability to maintain program accounts., • Ability to interact with consumers in a respectful and professional manner., • Knowledge of agency procedures, formats and guidelines for the receipt, processing and distribution of correspondence, forms, memoranda, documents and other material., • Ability to use and maintain office equipment and systems., • Ability to manipulate an alphanumeric keyboard (computer and typewriter) to produce documents, such as letters, memos, reports, charts and forms, with a high degree of accuracy and within required time frames., • Ability to format, use and prepare forms, charts, tabular listings and other documents., • Ability to organize materials to establish and maintain electronic and hard-copy files., • Ability to understand and use basic office reference material, such as equipment manuals, procedure manuals and dictionaries., • Ability to proofread and correct errors., • Ability to communicate basic information clearly and politely by telephone or in person., • Ability to report for work as scheduled on a consistent basis., • Ability to understand and adhere to internal and external laws, rules and policies. High School Diploma or GED plus at least two years of clerical or secretarial experience, or graduate of secretarial school. Preferably education should include coursework in bookkeeping/business. AA degree preferred but not required. Post-high school courses in Medicare/Medicaid billing, data processing, medical terminology or Accounting highly desirable. At least one year of Medical Billing or other insurance billing preferred. Must be able to satisfactorily use computer work processing equipment and programs (Microsoft Word) and type letters, reports, forms and other documents.

Job Description ADMINISTRATIVE ASSISTANT The Administrative Assistant provides comprehensive administrative and clerical support to ensure the smooth and compliant operation of a DHS long-term shelter. This position plays a key role in supporting program leadership, maintaining accurate records, coordinating reporting tasks, and assisting with the day-to-day functioning of the shelter in alignment with DHS and internal agency requirements. Key Responsibilities: 1. Procurement and Supply Management · Coordinate the purchase of office and program supplies or equipment, maintaining documentation of all purchasing decisions. · Submit purchase orders, packing slips, and invoices to the fiscal department promptly. · Track and reorder supplies to ensure common areas and office spaces are adequately stocked. 2. Invoice and Financial Documentation · Review vendor invoices for accuracy and forward approved items to the fiscal department in a timely manner. · Maintain and reconcile the office petty cash fund by processing expense vouchers, reimbursing staff, and submitting monthly reconciliations. 3. Inventory and Asset Management · Maintain a monthly inventory log of all office equipment, furniture, and program assets, including items purchased, transferred, discarded, or traded. · Support compliance with audit and agency inventory control standards. 4. Compliance and Training Documentation · Maintain accurate logs and files of staff training records, certifications, fire drill logs, and other regulatory documents. · Ensure documentation is up to date and in compliance with DHS and agency requirements. 5. Program Reporting and Data Support · Assist with the collection, organization, and submission of internal and external reporting data, including DHS-required reports. · Support supervisors and directors with compiling and formatting data for reports and proposals. 6. Administrative Support · Draft, copy, fax, and file letters, memos, and agency-related documents. · Manage calendars, schedule appointments, and coordinate meeting spaces for internal and external meetings. 7. Reception and Visitor Management · Greet and direct visitors, vendors, and clients professionally and ensure they are escorted or referred to appropriate staff. · Maintain a welcoming and organized front office and reception area. 8. Audit and Proposal Assistance · Assist in preparing documentation for audits, site reviews, and contract renewals. · Help compile and format supporting materials for grant or proposal submissions. 9. System Support – AWARDS and CAIRS · Maintain and update client databases, including playing the role of team superuser for HMIS platforms such as AWARDS and CAIRS. · Troubleshoot and support staff with system navigation and data entry. 10. Transportation and Document Delivery · As needed, deliver or pick up documents to/from agency headquarters, DHS offices, or other relevant locations. 11. Other Duties as Assigned · Provide backup support to other administrative functions or site needs as assigned by the Program Director or administrative leadership. Qualifications: · High School Diploma or GED required; Associate’s Degree preferred. · At least two (2) years of administrative experience, preferably in a human services, non-profit, or government-funded program. · Strong working knowledge of Microsoft Office Suite (Excel, Word, PowerPoint). · Familiarity with or willingness to learn DHS data systems, including AWARDS and CAIRS. · Knowledge of basic procurement procedures and document control. · Excellent organizational and time management skills. · Strong written and verbal communication skills. · Professional demeanor, with the ability to interact effectively with diverse populations, including clients, staff, and external partners. · Ability to manage sensitive information with discretion and maintain confidentiality at all times. · Valid New York State Driver’s License preferred.

Job DescriptionDescriptionOverview The Administrative Assistant will provide administrative support to the Vice President of Branch Programs and Services. The incumbent will be responsible for calendar management, including scheduling meetings in collaboration with other Administrative Assistants and Coordinators across the library. Also, the incumbent will work very closely with the Vice President as well as the Directors and Associate Directors on special projects and other ad hoc projects. Some expectations for this role are that within 1 month, this person will: • Meet and greet to build relationships with members of the Branch Programs and Services Department as well as other Administrative Assistants and Coordinators across the Library, • Begin training to use G-suite office: Gmail, Google Docs, Calendar, Spreadsheet, Forms, Presentation, and Workday., • Built and worked in partnership with other administrative assistants and coordinators across the library, • Trained in and familiar with using database or project management software used at the library, • Have completed training in the following areas: utilizing the calendar management in the office suites as well as composing documents, • Trained in managing purchasing and reimbursement transactions, generating expense reports, and other financial transactions, • Acclimated and familiar with the Lair and understand the nature of the department including the mission and purpose., • Produce letters, memoranda, presentations, reports, etc. as necessary; proofread documents for appropriate grammar, punctuation, and spelling, • Draft and distribute general e-mails to mass groups regarding departmental updates, guidelines and other pertinent information, • Coordinate the collection, compilation and distribution of various reports, forms and other documents, • Develop and maintain a robust user-friendly paperless filing system, • Serve as the recording secretary at various meetings, • Execute special ad hoc projects as needed, • Communicate and correspond clearly and efficiently with internal and external colleagues, • Assist in monitoring department budgets and expenses, • Manage purchasing, reimbursement, expense reports and other financial transactions for the VP’s office, • Minimum of 2 years experience working as an administrative assistant or related position (preferably in a public library, cultural organization, or non profit organization), • Impeccable written and oral communication skills, • Excellent research writing, editing and proofreading skills, • Strong time management skills with the ability to handle multiple concurrent projects and assignments with a high degree of accuracy and attention to detail to meet deadlines in a high pressure environment with minimal supervision, • Must be flexible, proactive, resourceful and efficient with a high degree of professionalism and discretion, • Handle sensitive information with care and judgment More...Core Values All team members are expected and encouraged to embody the NYPL Core Values: • Be Helpful to patrons and colleagues, • Be Resourceful in solving problems, • Be Curious in all aspects of your work, • Be Welcoming and InclusiveWork Environment, • Office setting, • Public library setting, • OutdoorsPhysical Duties, • Limited physical effort is required Union/Non Union Non-Union FLSA Status Non-Exempt Schedule • Schedule 9 am to 5 pm, Monday through Friday, some evenings and weekends as required

Job DescriptionThe salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Responsibilities Reporting to the Program Director, the Administrative Assistant performs clerical, fiscal, personnel, administrative, computer and facility related tasks to support program needs and operations. • Prepares, maintains, and submits all purchase orders, check requests, and expense reports to the Finance Department in accordance with Urban Pathways, funding and regulatory agency requirements and guidelines., • Ensures accountability in the purchasing of supplies and keeps expenditures within budgetary limitations., • Orders and maintains inventory of all program supplies and equipment., • Maintains accurate record-keeping of all client data, personnel files, purchase orders, and inventory., • Administers petty cash, metro card and other funds for the program in accordance with Urban Pathways policies and procedures., • Assists the Program Director and/or Director of Social Services to prepare client financial transactions (e.g. rent collection, client banking, billing etc.) for submission to the Finance Department in accordance with Urban Pathways, funding and regulatory agency requirements and guidelines., • Ensures telephone equipment, fax machine, telephone monitoring equipment, and copying machine are in working order. Serves as the program’s liaison with the organization’s IT company to troubleshoot and resolve computer issues as needed. Reports any malfunction of office equipment to the Program Director/Director of Operations and arranges for vendor services and/or repair., • Coordinates organizational and program activities including special events, as needed., • Sorts, distributes and maintains daily log of all incoming and outgoing mail as indicated in Urban Pathways policies and procedures., • Prepares reports, correspondence, memos, etc., for the senior program personnel., • Prepares and maintains minutes of staff and other meetings as assigned., • Maintains the monthly activities calendar and weekly staffing schedules, including Program Director appointments., • High School Diploma, GED or equivalent required. Bachelor’s degree preferred., • Administrative experience a plus., • Experience with homeless, people with mental health condition and substance abuse population preferred., • Strong written and verbal communication skills., • Strong computer skills and knowledge of Microsoft Office (e.g. Word, Outlook, Excel etc.). These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention. Community Health Programs provide wellness, healthy lifestyle support, and civic engagement programs to the Bronx. QUALIFICATIONS: • Associates degree, or high school diploma or equivalent and four years related experience, • Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment, • Proficiency in basic filing principles and standard correspondence formats, • Minimum typing speed of 50 words per minute, • Coordinate the activities of various support staff to ensure adequate staffing for answering phones, entering data, copying and mailing of documents, etc., • Ensure that all office equipment is in proper working order, • Maintain and update all required postings of employment law notices, employee notices and certificates of insurance, • Purchase office supplies and/or equipment, including maintaining appropriate documentation of purchasing decisions and forwarding purchase orders, packing slips and invoices to the fiscal department on a timely basis, • Review invoices for accuracy and forward to fiscal department on a timely basis, • Maintain inventory log on a monthly basis for all items, equipment and furniture purchased, transferred, traded in or discarded. Inventory logs are forwarded to the Assistant to the Executive Director annually, • Maintain and balance office petty cash fund by collecting expense vouchers, reimbursing staff, and reconciling and submitting vouchers to fiscal on, at a minimum, a monthly basis, • Maintain OSHA data sheets, training logs, office certificates, etc., to ensure site compliance with regulatory agencies, such as Department of Health, Department of Labor, etc., • Supervise support staff, such as program assistants and volunteers by coordinating assignments and evaluating staff on a monthly and yearly basis, • Collect, organize and forward time sheets to the human resources department by 11 a.m. on the Friday preceding the Thursday pay day, • Maintain contract, personnel, time sheet and sign-in log files, • Draft, copy, fax and file memoranda, letters and other agency documents, • Maintain calendar, schedule appointments and arrange meeting rooms, • Submit monthly progress reports to supervisor, • Assist with the collection of documents for audits and submission of proposals. Deliver and/or pick up documents to/at BronxWorks offices, funding sources and or other agencies, • Assume responsibilities of program assistant when necessary, • Perform additional duties as assigned, • Provide general support, outreach, and promotion for Community Health programming, • Data entry, • Assist with payment reconciliation of programming billing, • Perform program tracking and record keeping, • Perform program outreach, • Develop program outreach materials, including flyers, social media posts, • Provide office support including clerical, filing, faxing, scanning, typing, and photocopying, • Greet program participants and answer participant questions, • Report to, and meet with, supervisor on a weekly basis or as determined, • Work closely with Community Health, • Work closely with Program Coordinators, • Assist with preparing materials, workshop schedule, confirming participants, taking inventory of equipment, • Perform data entry work, • Answer participant questions and provide instructions when needed, • Ensure activity spaces are ready for programming and have materials needed for activities, • Reconcile consultant invoices to ensure timely payments for services, • Reconcile kitchen invoices for participant meals, • Review invoices for accuracy and follow up with appropriate staff when needed, • Maintain calendar, schedule appointments and arrange meeting rooms, • Assist with the collection of documents for program reports, • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to bend and retrieve objects and/or documents., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.

Job DescriptionThe salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Join UP! We are lighting the path home, one person at a time. About Urban Pathways Since 1975, Urban Pathways has engaged New York City’s most vulnerable residents, people on the streets or in areas unfit for human habitation, “lighting the path home, one person at a time.” Urban Pathways is a catalyst for transformative change in the lives of unhoused adults, empowering them to discover their inherent strengths and abilities. We provide essential support and foster an environment where individuals can redefine their narratives and become their best selves. Job Summary Reporting to the Deputy Executive Directors (DED), the Administrative Assistant (AA) to the Deputy Executive Directors will provide administrative and clerical support including, Outreach program reporting, scheduling, and organizing program leadership and other meetings, and managing special projects as assigned. The AA supports the program Administrative Assistants and facilitates communication between program and the Administration office; and provides general administrative support including front desk coverage at the Organization’s administration office as assigned. Key Responsibilities & Essential Functions Program/Facilities • Provides administrative support to the Deputy Executive Directors and acts as a liaison to all programs under the DED’s supervision., • Prepares, maintains, and submits all purchase orders, check requests, and expense reports to the DED’s for their review and approval prior to submitting to the Finance Department in accordance with Urban Pathways, funding and regulatory agency requirements and guidelines., • Works closely with the Deputy Executive Directors in the areas of vehicle billing, insurance, registration, inspection, EZ Pass, E permits, and repairs for all Organization vehicles. Receives and distributes tickets/violations to appropriate DED and Program Director and Director of Operations, and monitors payment of the tickets/violations., • Trains and supports new program Administrative Assistants in the Finance portal, purchasing, payment of expenses, petty cash, and ensures that Administrative Assistants are aware of and trained in operational changes. Assists program Administrative Assistants in problem solving and special projects., • Coordinates Program Leadership Meetings including preparation and dissemination of agendas, meeting attendance and meeting minutes., • Prepares reports, correspondence, memos, etc., for the Deputy Executive Directors and programs as assigned., • Communicates verbally and in writing in a professional manner at all times., • Attends staff meetings, training, and supervisory sessions as required., • High School Diploma, GED/TASC or equivalent required. Bachelor’s degree preferred., • Administrative and clerical experience required., • Proficiency in Google Suite & Microsoft 365, Videoconference, & technical online skills., • Excellent interpersonal skills and ability to work as both part of a team and independently., • Strong written and verbal communication skills., • A proactive person-centered approach., • Experience in working with diverse communities., • Desire to perform the essential functions of this job., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 62 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field. BronxWorks Legal Services The BronxWorks model aims to break the cycle of poverty through a holistic approach, helping individuals and families transition from crisis to self-sufficiency. A key component of this continuum of support is BronxWorks Legal Services, which provides free legal assistance to those facing eviction, seeking immigration stability, and survivors of domestic violence and other crimes. Within BronxWorks Legal Services, the new Tenant Defense Program will play a vital role in securing housing stability for low-income tenants. The program will support New York City’s groundbreaking Universal Access to Counsel initiative which, as implemented, ensures low-income tenants the right to full legal representation in eviction proceedings. Administrative Assistant Opportunity BronxWorks seeks an administrative assistant eager to work in a fast-paced, dynamic setting and provide administrative support to legal professionals working to prevent the eviction of vulnerable, low-income tenants in the Bronx. The administrative assistant will perform receptionist duties, support program administration and case administration, and provide direct support and assistance to the VP of Legal Services. This position offers an excellent opportunity to launch or grow a public interest career, hone administrative skills, and meaningfully contribute to efforts to prevent displacement of Bronx communities. ESSENTIAL DUTIES AND RESPONSIBILITIES Support for the VP of Legal Services • Coordinate the VP’s professional calendar, ensuring appointments and meetings with internal and external stakeholders are scheduled efficiently and potential conflicts are avoided., • Schedule and manage logistics for recruitment events, including law school recruitment initiatives., • Prepare and edit presentations, reports, and meeting materials, incorporating graphics and other design elements as needed., • Screen incoming calls and emails, prioritize high-priority communications, and propose appointment dates for the VP., • Arrange travel accommodations and logistics for recruitment efforts and other professional engagements., • Draft hiring-related forms for the VP’s final review and approval., • Organize and coordinate interview schedules, ensuring clear communication with job applicants and hiring committee members., • Maintain and routinely update spreadsheets tracking hiring decisions and progress., • Purchase, receive, and maintain office supplies and equipment, ensuring proper documentation of purchasing decisions and maintaining accurate records. Submit invoices for processing. Review invoices and confirm accuracy., • Track and prepare reports on program financial and other information., • Collect and log checks and money orders delivered to staff., • Submit purchase orders, packing slips, and invoices to the fiscal department promptly and accurately., • Utilize purchasing software, such as Nexonia/Emburse, to record and submit expenses, purchases, and billing information., • Maintain an organized and efficient office environment by implementing office systems, managing layouts, and coordinating equipment procurement., • Monitor and replenish office inventory, checking stock regularly and anticipating supply needs to ensure uninterrupted operations., • Place purchase orders for supplies, equipment, and food, ensuring timely delivery and proper documentation., • Oversee day-to-day office operations, including clerical support such as filing, faxing, scanning, typing, and photocopying. Maintain fax and copy machines., • Receive, send, sort, and distribute mail efficiently., • Maintain and update a monthly inventory log for all office items, equipment, and furniture, ensuring proper records of purchases, transfers, or disposals., • Ensure all office equipment is in good working condition, troubleshooting issues as they arise and collaborating with IT or the fiscal department to resolve them., • Assist with the proper storage and organization of client files, adhering to confidentiality and compliance standards., • File, copy, and organize client documents and charts as required., • Track, collect, and organize program data for reporting purposes, ensuring all deadlines for funding requirements and case updates are met., • Prepare and complete reports, addressing any discrepancies in data and ensuring accuracy prior to submission., • Maintain an up-to-date calendar of reporting deadlines and proactively follow up to address missing information or delays., • Oversee program-specific and department-wide calendars, including the Tenant Defense Program (TDP) calendar., • Manage calendar of team meetings and trainings, managing logistics such as scheduling, materials preparation, and follow-up actions., • Edit and distribute meeting agendas in advance and ensure action items and minutes are clearly documented and shared., • Arrange for technology needs and manage high-quality recordings of meetings, ensuring they are stored appropriately on shared drives., • Maintain up-to-date knowledge of program priorities, services, policies, and intake procedures., • Answer phone calls and general voicemail, respond to inquiries with accuracy and excellent customer service, direct calls, and take messages. Record messages, and route inquiries to the appropriate staff members., • Serve as a trusted administrative partner to the Vice President of Legal Services and senior leadership, handling highly sensitive, privileged, and confidential matters, including those related to personnel, employee discipline, performance, restructuring, and labor relations., • Prepare and maintain confidential records and internal memoranda related to staffing decisions, employee grievances, and personnel investigations., • Attend confidential management meetings related to strategic planning, staffing, budgeting, labor strategy, or internal investigations, and prepare agendas, meeting notes, and follow-up communications., • Support the VP in compiling data, drafting communications, and preparing documentation related to employee performance, counseling, promotions, and terminations., • Coordinate scheduling and logistics for confidential interviews, disciplinary meetings, internal reviews, and labor-related consultations., • Act as liaison to internal and external counsel on matters relating to human resources, employee relations, and labor matters, ensuring discretion and confidentiality., • Manage secure filing systems for confidential personnel and legal documents, ensuring appropriate access control and information security standards., • Perform other duties as assigned QUALIFICATIONS • Associate degree and two years applicable experience or bachelor’s degree., • Excellent customer service and interpersonal skills. Able to effectively communicate with individuals from diverse backgrounds, external resource providers, and people experiencing crisis., • Excellent oral and written communication and analytical skills., • Strong attention to detail and concern for quality and accuracy., • Demonstrated ability to maintain a calm, helpful demeanor in a sometimes stressful and fast-paced environment. A positive attitude and collegiality., • High degree of professional ethics and integrity and ability to maintain confidentiality., • Excellent time management and organizational skills. Able to multi-task and produce quality work on tight deadlines., • Proficiency in Microsoft office suite, including Outlook, Word, Excel, and Sharepoint, and other standard business technology, including electronic case management and communication systems., • Verbal and written proficiency in a language other than English, especially Spanish, is strongly preferred., • Demonstrated commitment to social justice and working in with low-income and vulnerable populations and communities of color to advance equity. PHYSICAL REQUIREMENTS • Ability to use a computer for prolonged periods., • Ability to occasionally lift and/or move up to 10 pounds., • Ability to stand, walk, or sit for long periods of time., • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork., • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation., • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work. An overview of benefits can be found at . BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff, and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact .

Job Description Position Summary: The Assistant General Manager (AGM) supports the General Manager in overseeing day-to-day operations at Boulevard Houses, a 1,673-unit affordable housing complex. There are two Assistant General Managers assigned to the property, each playing a vital role in managing site-level operations. This position requires strong leadership, familiarity with affordable housing compliance, and the ability to coordinate cross-functional responsibilities including leasing, maintenance, tenant relations, and legal matters. The AGM is an integral part of the site leadership team and collaborates closely with senior management. Key Responsibilities: * Assist in day-to-day operations of the property, ensuring smooth and compliant functioning of the site. * Supervise administrative office staff and ensure adherence to company standards and procedures. * Manage access control, including preparing and updating key fob information in the security system. * Oversee all aspects of move-in and move-out scheduling and documentation. * Prepare lockout notices, implement related charges, and maintain lockout records. * Review incident reports and follow up with residents, legal, and security teams as needed. * Coordinate regularly with the Facility Manager regarding property operations and capital needs. * Ensure rent roll accuracy and proper implementation of tenant charges, including move-out billings, DNA procedure oversight, correction form submission, and arrears collection. * Track and manage contract renewals, vendor documentation, and service timelines. * Provide responsive and professional customer service to residents; resolve tenant concerns and complaints. * Conduct apartment and property inspections and ensure timely resolution of work orders and repairs. * Support Legal Coordinator with court appearances, notices, repayment agreements, and compliance with legal stipulations. * Work with Accounts Payable to ensure timely processing of vendor invoices. * Supervise and monitor the work order system, including Maintenance IQ. * Coordinate with bookkeeping staff to ensure accurate ledgers. * Monitor paint schedules and apartment readiness. * Enter purchase orders and monitor purchasing needs. * Ensure site cleanliness and compliance with sanitation protocols in collaboration with maintenance staff. * Alert senior management to patterns of unusual or excessive resident complaints. * Prepare Excel reports and analysis as needed. * Promote a welcoming and professional atmosphere for residents, vendors, and guests. Required Skills and Abilities: * Excellent verbal and written communication skills. * Strong leadership and team supervision abilities. * Intermediate to advanced Microsoft Excel skills; proficiency with reporting and data analysis. * Solid knowledge of affordable housing programs, including Section 8 and NYCHA PACT. * Experience working with violations and subsidy-impacting issues. * Familiarity with New York City housing regulations and NYCHA systems preferred. * Experience with Yardi and Work Order Systems (Maintenance IQ preferred). * Strong organizational, analytical, and problem-solving abilities. * Bilingual Spanish/English preferred. Qualifications: * Bachelor’s degree and 5 years of experience in affordable housing management; or equivalent experience. * Minimum 3 years’ experience working with Section 8 programs and subsidy-impacting violations. * Experience with NYCHA regulations, inspections, and systems strongly preferred. * Knowledge of building systems, NYC housing laws, and compliance standards. This role requires a hands-on leader who is responsive, organized, and committed to delivering excellent service in a dynamic affordable housing environment. Company DescriptionWe are an expanding Real Estate Property Management and Affordable Housing Developer; we have provided support to the New York region for over 40 years.We are an expanding Real Estate Property Management and Affordable Housing Developer; we have provided support to the New York region for over 40 years.

Job Description Position Title: ASST GM Pay 13 Salary: $88,000 - $93,000 Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards- Best Places to Work, This is R/A ! This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email . Job Summary Job Summary: Working as an Assistant General Manager, you are responsible for maintaining the account along with the General Manager in accordance with the approved budget while meeting client expectations. You will conduct safety, sanitation, and maintenance programs while maintaining excellent relationships with employees, guests and the client as well as other departments within the operation. You will promote the professional growth and development of the entire team. You will be expected to foster strong interdepartmental relations and integrate the dining service department with the facility plan of operations. Key Responsibilities: • Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws, • Interviews, hires, trains and coaches employees and managers, • Participates in employee meetings and training programs, • Maintains food cost while ensuring quality standards, • Manages purchasing and inventory controls, • Is knowledgeable on HACCP controls along with proper storage and use of food, • Bachelor’s degree is preferred, or equivalent professional experience, • Five to seven years upscale food service experience, including one year experience of multi-unit management, • Excellent leadership and organizational skills, flexible and adaptable to constant changes and must possess attention to detail, • Supervisory, scheduling, training and coaching skills, • Effective problem solving and conflict management skills, • Ability to multi-task as well as stay on task and concentrate with constant interruptions, • Monitor food purchasing, food costs, preparation, production and inventory control, • Prepare and monitor budgets, flash reports, financial targets and forecasts, • Menu planning in consultation with chefs, • Knowledge of cash handling procedures and reconciliation of multiple cash banks and reports, • Must be knowledgeable on HACCP controls along with proper storage and use of food, • Monitor compliance with health and fire regulations regarding food preparation and serving, • Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety., • Excellent communication skills both written and verbal, • Exceptional business etiquette and client relations, • Manages time effectively and prioritizes tasks to meet deadlines, • Excellent knowledge of Microsoft Office: Word, Excel and PowerPoint, • Strong catering experience required, • ServSafe or Department of Health certification a plus Apply to Restaurant Associates today! Restaurant Associates is a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Associates at Restaurant Associates are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave, • Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. Applications are accepted on an ongoing basis. Restaurant Associates maintains a drug-free workplace.

Job Description Summary The General Manager will lead the coordination and planning of everyday business operations. The General Manager is a team builder and helps provide support and direction to ensure the operations of the business run smoothly. Job Expectations The General Manager is always responsible and accountable for all restaurant activities. The General Manager ensures all Restaurant Management and Team Members are performing their job responsibilities and meeting expectations in all areas of their job descriptions. The General Manager is expected to create, execute and follow-up on the Restaurant's Business Plan. Duties: • Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities, • Communicate to their immediate supervisor when additional training guidance and practice is needed, • Ensure that required Ops Walks and Q&A checks to correct areas of opportunity are being completed effectively and consistently, • Ensure that shift schedules are organized for Team Members and monitor/coach attendance, tardiness and time off, • Understand how each job responsibility impacts guests, employees, and overall restaurant operations, • Ensure the Restaurant Management Team and Team Members work together to prepare items on the Dave’s Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements, • Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms, • Handle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy, • Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy, • Are performance-oriented and performance driven; understand performance expectations and are aware of performance results, • Provide direction/supervision/feedback for their management team & Team Members to maintain levels of high productivity and team morale, • Institute and follow advanced cash handling policies and procedures, • Hire, train, schedule and oversee the daily tasks of their teams, • Manage purchasing, inventory, maintenance and other operational functions, • Develop strategies for better workplace efficiency and goal achievement, • Focus on building sales and forecasting future performance, • Effectively plan, organize, and implement all daily operational routines and activities with the management team, • Ensure all required administrative duties and daily paperwork including required checklists are completed, • Ensure Restaurant is opened and closed according to DHC policy, • Establish an environment of trust to ensure honest, open, and direct communication, • Role model and set a positive example for the entire team in all aspects of business and personnel practices, • Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities, • Communicate effectively with the Restaurant Management Team & Team Members and to resolve any interpersonal issues as neededRequirements, • Current student or high school diploma/GED preferred, • Must be at least 21 years old and fluent in English, • Previous Assistant General Manager/General Manager experience, • Certified in all stations and Management positions following the DHC Training Program, • Current ServSafe Certification, • Flexibility to work nights, weekends, holidays, opening, and closing shifts, • Ability to stand for long periods of time and work in a fast-paced environment, • Ability to bend and stoop and lift 50 - 75 lbs. comfortably, • Ability to work in close quarters and around heat, • Positive attitude while conducting any and all duties, • Commitment to Guest satisfaction. Looks at Restaurant Operations from the Guest's point of view, • Effective communicator with co-workers and the Restaurant Management Team, • Excellent organization, planning, time management, delegation, and problem-solving skillsTransportation & Accessibility:, • Must have reliable transportation to work, a driver’s license and proof of insurance, • Must have telephone or other reliable method of communicating with Restaurant Management Team and TeammatesAbout Dave's Hot Chicken Dave’s Hot Chicken was created by best friends Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan. Dave, a chef trained in Thomas Keller’s (French Laundry) organization set out to create the perfect Hot Chicken by searching, tasting, and frying. The four friends scrounged up $900 to put a tiny stand in an East Hollywood parking lot. The menu was simple, and the chicken was the star. And what chicken it is! Sourced and prepared to be the juiciest and most tender imaginable with each piece topped with Dave’s own mix of spices ranging from No Spice to “The Reaper.” Arman created Instagram buzz and the lines began to grow. Two nights later, Eater/LA showed up to see what the fuss was about. The next morning's headline read "East Hollywood's Late Night Chicken Stand Might Blow Your Mind." Almost instantly, the lines stretched around the block. A year later, the boys had the money to open a shop in a hip strip-mall with décor by local street artists, where the crowds continued to grow with wait-times of an hour and more. From there, the incredibly craveable “Hot and Spicy” varieties have created a cult following with rave reviews across the U.S. and Canada. We use eVerify to confirm U.S. Employment eligibility.

Job Description Salary Range: $1,500 - $3,000 Anticipated Start Date: January 2026 Term of Employment: 2-4 weeks Base of Designation/Remote Eligible: New York, NY Reports to: Program Director Instructions to Applicants: Please submit a resume, cover letter, and information of three references to ensure consideration. The posting will stay open until the position is filled. Job Summary: School for International Training seeks a Launch Assistant to support the preparation and implementation of the IHP Human Rights program by serving as a field-based assistant to the Launch Coordinator for its approximately 10-12-day program launch. Please visit IHP Human Rights to learn more about the program. IHP Human Rights launches in New York City and is focused on preparing college students for a semester- long study abroad program analyzing global urban issues. The Launch Assistant is a recurring temporary position requiring excellent interpersonal skills, a high level of organization, flexibility, compassion, and the ability to develop positive working relationships with college-aged students. The Launch Assistant is responsible for: • Assisting in program preparation and implementation., • Assist in the preparation and dissemination of program materials to students and staff., • When required, attend, and fully engage in the delivery of workshops, lectures, and site visits, including:, • logistical support - van driving or organizing group transportation, tidying up educational spaces, setting up classrooms, supply runs, etc., • Administrative and Logistical Support, • Coordinate with Launch Coordinator on vender relationships, logistics, and meals for all segments of the US launch., • Provide pertinent program information to Program Team for travel and logistics management., • Assisting in day-to-day Program Management, • Work collaboratively on a Program Team including Program Director, Program Manager, Visiting Faculty, and Launch Coordinator to help ensure delivery of a high-quality educational program for students., • Support college-age students in their educational endeavors during the launch., • Help ensure the IHP team and students are informed about daily plans, understand the schedule, and are prepared and on time for activities, lectures, etc., • Other duties as assigned. Preferred Qualifications • Bachelor's degree with two years of related work experience., • Understanding of experiential education and youth empowerment pedagogies., • Experience with international programs, event management, or youth programming., • Excellent written and verbal communication skills in the English language., • Computer proficient and comfortable with Microsoft Office suite (Word, Excel, PowerPoint, etc.), cloud-based document management, and online project management tools., • Team-oriented and collaborative work style with ability to independently handle tasks and deadlines., • Experience working with remote teams desired. Term: The position will begin in January 2026. Compensation based on term of employment and commensurate with experience and academic qualifications. To apply: Please visit the World Learning employment website at and apply via the online application system by uploading your letter of interest, as well as a CV (including the contact information of three academic references). Deadline: Review of applications will begin immediately, but applications will be accepted until the position is filled. Applicants must be authorized to work in the location where this position is offered: United States Benefits World Learning provides a comprehensive and competitive benefits package that includes: medical, dental, vision, FSA/HRA, Life/AD&D, Short Term/Long Term Disability, EAP, Parking and Transit, 403 (b) retirement plan for full-time and eligibile part-time employees. The World Learning Inc. Family For more than 90 years, World Learning Inc. is a thriving global organization made up of The Experiment in International Living, the nation's most experienced provider of international education through exchanges for high school students; School for International Training, offering accredited undergraduate study abroad programs through SIT Study Abroad and internationally focused master's degrees through SIT Graduate Institute; and World Learning, a global development and exchange nonprofit organization. World Learning | worldlearning.org World Learning has worked to create a more sustainable, peaceful, and just world. World Learning's education, development, and exchange programs help people find their voices, connect with their communities, strengthen the institutions that form the backbone of a democratic society, and build relationships across cultures. With World Learning's support, these emerging leaders tackle critical global issues like poverty, conflict, and inequality. The Experiment in International Living | experiment.org The Experiment in International Living is the nation's most experienced provider of international education through exchanges for high school students. For more than 90 years, The Experiment has empowered young people to step off the beaten path, experience the world as a classroom, immerse themselves fully in another culture, and build the knowledge and skills needed to confront critical global issues. SIT | sit.edu School for International Training (SIT) was founded in the early 1960s as a training center for the first Peace Corps volunteers. For nearly 60 years, SIT has prepared students to be effective changemakers and global citizens through experiential education focused on the world's most critical global issues. SIT Study Abroad offers accredited summer and semester undergraduate programs in Africa, Asia and the Pacific, Europe, Latin America, and the Middle East, as well as comparative programs on multiple continents. SIT Graduate Institute offers global and hybrid certificates, master's, and doctoral degrees. Job Posted by ApplicantPro

Job Description Title: Floor / Duty Manager - Time Out Market NYC Location: NYC Department: Operations Reporting to: AGM Role Overview Our Market Floor Managers are critical operational leaders who ensure smooth daily operations, uphold brand standards, and drive both guest satisfaction and staff performance. Our Market Floor managers should showcase a blend of operational expertise, leadership skills, and guest-centric mindset Our Market Managers take the lead in ensuring that the best of the city under one roof provides each of our guests a memorable experience with each visit. Key Responsibilities Guest Experience & Service Standards * Lead by example on the floor, ensuring warm, professional, and efficient service. * Resolve guest concerns promptly and professionally, turning challenges into positive experiences. * Uphold and enforce company service standards, brand guidelines, and hospitality culture. * Monitor guest satisfaction on all levels, including social media platforms Operational Management * Oversee daily floor operations, ensuring smooth communication between bar, kitchen, and service staff. * Monitor table flow and seating to maximize turnover while maintaining guest satisfaction. * Maintain cleanliness, safety, and compliance with all health, hygiene, and licensing regulations. * Ensure efficient use of POS systems, cash handling, and reporting procedures. * Maintain the highest standards of food and beverage quality, guest service, cost control and consistency in accordance with company’s expectations, while maintaining compliance with local and regional laws. * Conduct pre-shift meetings and assist team members with any inquiries * Develop and implement operating standards, policies and procedures to be followed by the management team * Assign and instruct the employees in details of their work. Observe performance and encourage improvement where necessary. Ensure that the performance appraisal tools are being utilized consistently and effectively. * Delegate responsibility to the management team as needed and enforce existing policies consistently * Protect and enhance the value of all Market assets through appropriate programs in maintenance, security, housekeeping and through the capital budgeting process alongside with the General Manager * Process the weekly schedule and payroll for the hourly staff * Assist Management as needed in any other task necessary to ensure successful operations of the Market. * Ensure inventory levels are maintained for facilitating proper restaurant operations, enforce strict inventory controls, and participate in monthly inventory reconciliations in conjunction with the Purchasing and Finance team Business & Financial Performance * Support management in achieving revenue targets, controlling labor costs, and minimizing wastage. * Drive upselling initiatives and promote menu specials or group promotions. * Monitor and report on key performance indicators (KPIs), providing feedback and solutions. * Work closes with the Assistant General Manager, Public Relations and Marketing teams on plans that result in optimum recognition and maximizing number of covers for the Market * Ensure proper inventory levels are maintained for facilitating proper restaurant operations, establish and enforce strict inventory controls, and participate in monthly inventory reconciliations in conjunction with the purchasing and finance team. * Maximize restaurant profitability; monitor the use of controls to ensure they remain effective * Monitor labor costs and monitor the restaurant’s budget to ensure efficient operations, including achieving budgeted revenue and labor expenses are being met Who we are looking for: * 3+ years proven experience in a supervisory or managerial role within a high-volume F&B environment (restaurants, bars, or hotels). * Previous experience working within a hospitality group or multi-outlet operation preferred. * Strong knowledge of service standards, health & safety, and food hygiene compliance. * Proficiency in POS systems, reservations platforms, and staff scheduling software * Exceptional leadership, team management, and communication skills. * Guest-first mindset with a passion for hospitality. * Highly organized with excellent multitasking abilities. * Strong problem-solving and conflict resolution skills. * Commercially aware with an understanding of sales drivers and cost control. * Professional, reliable, and adaptable in a fast-paced environment What we look for in a candidate Time Out is a company filled with individuals as diverse as the cities we are in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to… * Be commercially astute * Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence * Think globally * Have excellent communication and relationship building skills * Have a high sense of ownership, urgency and drive * Be a team player About our culture At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business. About Time Out Group plc Through Time Out Media and Time Out Market we help our large audience go out in the world's greatest cities and connect global brands as well as local talents with this valuable audience. Time Out Media’s multiple digital and physical channels span websites, mobile, social media, video, audio and Live Events. Across these channels, Time Out distributes its high-quality content – curated and created by a global team of local expert journalists – around the best food, drinks, culture, art, music, theatre, travel and entertainment in 333 cities and 59 countries. The Company is giving international, national and local brands and businesses the opportunity to connect with this global reach and strong traffic from a desirable audience by offering bespoke 360-degree multichannel advertising solutions. Since its launch in 1968, Time Out has become a global brand that advertisers and consumers love and trust. Time Out Market is the world's first editorially curated food and cultural market, leveraging the Time Out brand to bring the best of the city together under one roof: its best chefs, drinks and cultural experiences – based on the editorial curation Time Out has always been known for. The first Time Out Market opened in 2014 in Lisbon, quickly turning into one of the most popular destinations in the city. The success of Lisbon brought further expansion and the portfolio currently includes nine Markets: in addition to Lisbon, there are sites in New York, Boston, Montreal, Chicago, Dubai, Cape Town, Porto and OsakaMore Time Out Market locations are in the pipeline as the global expansion continues. Time Out is headquartered in London (United Kingdom) and listed on London's AIM stock exchange, trading under the ticker symbol 'TMO'. Time Out is a dynamic, pioneering brand and so is our team. We want to work with the best and brightest talent because we work for the world’s greatest cities, the people enjoying them and the businesses in them. As a truly global team we get to collaborate with colleagues from New York to Paris, Cape Town and Sydney and beyond. It’s our expertise, authenticity and collaboration that make us successful and a unique team.

Job Description Summary The General Manager will lead the coordination and planning of everyday business operations. The General Manager is a team builder and helps provide support and direction to ensure the operations of the business run smoothly. Job Expectations The General Manager is always responsible and accountable for all restaurant activities. The General Manager ensures all Restaurant Management and Team Members are performing their job responsibilities and meeting expectations in all areas of their job descriptions. The General Manager is expected to create, execute and follow-up on the Restaurant's Business Plan. Duties: • Follow the steps outlined in the DHC Training Program to learn and train new skills, duties, and responsibilities, • Communicate to their immediate supervisor when additional training guidance and practice is needed, • Ensure that required Ops Walks and Q&A checks to correct areas of opportunity are being completed effectively and consistently, • Ensure that shift schedules are organized for Team Members and monitor/coach attendance, tardiness and time off, • Understand how each job responsibility impacts guests, employees, and overall restaurant operations, • Ensure the Restaurant Management Team and Team Members work together to prepare items on the Dave’s Hot Chicken menu while following cooking instructions, safety procedures, and sanitary requirements, • Ensure restaurant cleanliness is conducted daily by delegating the clearing of tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms, • Handle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy, • Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy, • Are performance-oriented and performance driven; understand performance expectations and are aware of performance results, • Provide direction/supervision/feedback for their management team & Team Members to maintain levels of high productivity and team morale, • Institute and follow advanced cash handling policies and procedures, • Hire, train, schedule and oversee the daily tasks of their teams, • Manage purchasing, inventory, maintenance and other operational functions, • Develop strategies for better workplace efficiency and goal achievement, • Focus on building sales and forecasting future performance, • Effectively plan, organize, and implement all daily operational routines and activities with the management team, • Ensure all required administrative duties and daily paperwork including required checklists are completed, • Ensure Restaurant is opened and closed according to DHC policy, • Establish an environment of trust to ensure honest, open, and direct communication, • Role model and set a positive example for the entire team in all aspects of business and personnel practices, • Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities, • Communicate effectively with the Restaurant Management Team & Team Members and to resolve any interpersonal issues as neededRequirements, • Current student or high school diploma/GED preferred, • Must be at least 21 years old and fluent in English, • Previous Assistant General Manager/General Manager experience, • Certified in all stations and Management positions following the DHC Training Program, • Current ServSafe Certification, • Flexibility to work nights, weekends, holidays, opening, and closing shifts, • Ability to stand for long periods of time and work in a fast-paced environment, • Ability to bend and stoop and lift 50 - 75 lbs. comfortably, • Ability to work in close quarters and around heat, • Positive attitude while conducting any and all duties, • Commitment to Guest satisfaction. Looks at Restaurant Operations from the Guest's point of view, • Effective communicator with co-workers and the Restaurant Management Team, • Excellent organization, planning, time management, delegation, and problem-solving skillsTransportation & Accessibility:, • Must have reliable transportation to work, a driver’s license and proof of insurance, • Must have telephone or other reliable method of communicating with Restaurant Management Team and TeammatesAbout Dave's Hot Chicken Dave’s Hot Chicken was created by best friends Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan. Dave, a chef trained in Thomas Keller’s (French Laundry) organization set out to create the perfect Hot Chicken by searching, tasting, and frying. The four friends scrounged up $900 to put a tiny stand in an East Hollywood parking lot. The menu was simple, and the chicken was the star. And what chicken it is! Sourced and prepared to be the juiciest and most tender imaginable with each piece topped with Dave’s own mix of spices ranging from No Spice to “The Reaper.” Arman created Instagram buzz and the lines began to grow. Two nights later, Eater/LA showed up to see what the fuss was about. The next morning's headline read "East Hollywood's Late Night Chicken Stand Might Blow Your Mind." Almost instantly, the lines stretched around the block. A year later, the boys had the money to open a shop in a hip strip-mall with décor by local street artists, where the crowds continued to grow with wait-times of an hour and more. From there, the incredibly craveable “Hot and Spicy” varieties have created a cult following with rave reviews across the U.S. and Canada. We use eVerify to confirm U.S. Employment eligibility.