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  • Shift Manager
    Shift Manager
    2 days ago
    Full-time
    New Springville, Staten Island

    Join one of the hottest global brands - with a top Franchisee - HAZA BELL! HAZA BELL has a track record of guest satisfaction, team satisfaction & internal career growth that lets your talents shine! One of the largest US Taco Bell Restaurants & Growing Annually Our Leaders teach & inspire their teams to deliver our flavorful products with fast & friendly service while guiding each associate on their Career Path. We do this by executing daily on detail & delivering excelling financial performance driven by guest satisfaction. Contact us today to start your Path to Success! You support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards. You take ownership and responsibility to solve problems, seek help when needed, and are willing to help and guide others. Key responsibilities include making sure Team Members complete all assigned duties and serve safe, quality food in a friendly manner. You'll also ensure that the restaurant is a safe place for Team Members to work and customers to visit. Shift Lead behaviors include: Solving customer complaints quickly and with a smile. Providing feedback to Team Members in a positive manner. Communicating openly and honestly with the Restaurant Management team. Following cash, security, inventory, and labor policies and procedures. You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. HAZA Bell is an equal opportunity employer who may provide reasonable accommodation to enable individuals with disabilities to perform the essential functions of the job. Qualified applicants will receive consideration without regarding to age, race, color, religion, sex, sexual orientation, disability, or national origin. Must be eligible to work in this country. Job Title: Restaurant Shift Manager Overview: As a Restaurant Shift Manager, you will oversee the operations during your designated shift, ensuring efficient and smooth functioning of the restaurant. You will lead a team of restaurant crew members, maintain high standards of food quality, cleanliness, and customer service, and uphold company policies and procedures. Key Responsibilities: Leadership and Team Management: Supervise and coordinate the activities of restaurant crew members during your shift. Delegate tasks effectively and ensure team members understand their responsibilities. Provide coaching, training, and performance feedback to team members to foster a positive and productive work environment. Customer Service Excellence: Ensure outstanding customer service by greeting customers, resolving complaints, and ensuring all customer inquiries are handled promptly and professionally. Monitor service quality and address any issues or concerns raised by customers to maintain high levels of customer satisfaction. Operational Oversight: Oversee the opening and closing procedures of the restaurant, including cash handling and reconciliation. Ensure adherence to food safety and sanitation standards, including proper storage, handling, and preparation of food. Monitor inventory levels and order supplies as needed to meet operational demands. Shift Scheduling and Staffing: Create and maintain shift schedules to ensure adequate staffing levels to meet customer service and operational needs. Coordinate with the restaurant manager or assistant manager to address staffing gaps and schedule adjustments. Training and Development: Train new hires on restaurant policies, procedures, and job responsibilities. Conduct ongoing training sessions to develop team members' skills in customer service, food preparation, and safety protocols. Financial Accountability: Monitor sales performance and expenses during your shift to achieve financial targets and control costs. Implement strategies to maximize profitability and optimize operational efficiency. Communication and Collaboration: Communicate effectively with the restaurant management team, including managers, supervisors, and other shift managers, to ensure alignment on operational goals and priorities. Collaborate with kitchen staff, servers, and support personnel to coordinate operations and deliver seamless service to customers. Requirements: Proven experience in a supervisory or managerial role within the restaurant industry, with a strong understanding of restaurant operations. Excellent leadership and interpersonal skills, with the ability to motivate and inspire team members. Knowledge of food safety regulations and best practices in food handling. Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities. Flexibility to work various shifts, including evenings, weekends, and holidays as required. Education and Certification: High school diploma or equivalent (required); college degree in Hospitality Management or related field (preferred). Certification in food safety (e.g., ServSafe) is advantageous. Physical Requirements: Ability to stand, walk, and move around the restaurant environment for extended periods. Lift and carry objects weighing up to 25 pounds. Work in a fast-paced and sometimes stressful environment. Benefits: Medical, Dental, Vision Health Plan options 401(k) Retirement Plan STD, LTD, and Life Insurance options Opportunities for career advancement within the restaurant management team. Employee discounts on meals and beverages. Training and development programs to enhance leadership and management skills. Paid Time Off in the First Year Monthly Performance Bonus Annual Awards for Top Performers Conclusion: As a Restaurant Shift Manager, you play a critical role in ensuring the operational success and customer satisfaction of the restaurant during your shift. Your leadership, organizational skills, and commitment to excellence contribute to the overall success of the restaurant and the satisfaction of both customers and team members. Compensation: $18.00 - $19.00 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

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  • Piercer/Stylist
    Piercer/Stylist
    12 days ago
    $18–$22 hourly
    Part-time
    Midtown West, Manhattan

    MUST HAVE PROFESSIONAL EAR PIERCING EXPERIENCE. Doviana is a new-generation jewelry brand launched in New York City. We make affordable everyday fine jewelry for good vibes and redefine personal jewelry decisions. Doviana is part of a growing trend of direct-to-consumer brands selling fine jewelry at affordable prices by cutting out middlemen. We provide our community the opportunity to get their favorite jewelry for a fraction of the price of larger mainstream jewelers. And we provide our Millennial customers, who’s craving for rapid fresh and affordable jewelries. Our goal is to make timeless, top quality, and affordable luxury jewelry that you can wear every day. We always seek to make simple yet stunning pieces for your daily accessory outfits. We have more than 40 years of jewelry making experience which allow us to combine quality and stylish into one platform for all age shoppers. Simplicity achieves marvelous and Doviana achieves eternally. The Role: (must have ear piercing experience) The Piercer/Stylist is responsible for overseeing all aspects of the Doviana Piercing Studio while driving customer service excellence, increasing profitability and fostering an environment of superior store services to Doviana clientele. They maintain excellent knowledge of infection control and sanitization procedures and keep the piercing studio to the highest sanitization standards at all times. Operations: Ensure health and safety standards are maintained by following internal standards, and local guidelines. Ensure excellent cleanliness of the studio, maintenance of sharps and biohazard waste, and physical space requirements are met. Uphold legal compliance in all customer interactions including verifying proper identification, requirements, and waivers. Update Store Manager on all local laws and protocol updates. Maintain strong communication with Store Manager to manage piercing studio product display. Remain knowledgeable on Doviana products and become an expert on the piercing jewelry assortment inclusive of labret sizing, materials, gemstones, and metals. Work with the Store Manager to minimize shrink of piercing inventory through effective communication and compliance with inventory management systems. Communicate with Store Manager to order necessary piercing equipment. Ensure all legislated paperwork and client record keeping is met and maintained at all times. Oversee and manage all aspects of the piercing studio, working closely with the Store Manager. Support a memorable and customized customer service experience. Answer customers questions regarding to merchandise, brands, etc. Help make informed suggestions that affect the service, and productivity. Help contribute to social media content. Clean and organize the showroom/store/piercing studio. Comfortable with technology and facilitate the checkout process through POS. Help contribute to social media content. Qualifications: 1+ years experience with needle piercing. Experience working with threadless 2-piece piercing jewelry. Up to date with First Aid and Blood-borne Pathogens OSHA Certifications. Have or be registrable with local law enforcement (license or permits). Understanding of local market piercing law requirements. Strong knowledge of health and safety protocols surrounding piercing procedures. Excellent communication & customer service skills. Proficient in Shopify, Points of Sales (for checking out). If not, willing to be trained. At least half-year working experience in retail stores. Ability is to work independently and manage multiple tasks. Flexible work schedule and ability to work overtime as needed. The Successful Candidate Will Have: Love and care Doviana and our customers. Love smiling & love your life (Important). Excellent problem solving skills. Pay attention to details. Strong sales records and able to hit sales targets. Ability to multitask and work well under pressure. Always looking for feedback from customers and co-workers. Schedule: Full-time or Part-time (Must be able to work weekends when need) Accommodation / Accessibility: DOVIANA does not discriminate in hiring or terms and conditions of employment because of an individual’s race, ancestry, colour, place of origin, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, family status or marital status, or any other protected category recognized by provincial or federal laws. Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance, requests for information in accessible alternative formats or to report any accessibility problems, please share in your application. Job Types: Full-time, Part-time Pay: $18.00 - $22.00 per hour Expected hours: 8 – 40 per week Benefits: Employee discount Flexible schedule Parental leave Professional development assistance Schedule: 4 hour shift 8 hour shift Holidays Weekends as needed Supplemental Pay: Bonus opportunities Commission pay Tips Experience: Ear Piercing: 1 year (Preferred) License/Certification: First Aid Certification (Preferred) Ability to Relocate: New York, NY 10012: Relocate before starting work (Required) Work Location: In person

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  • Food Preparation Assistant (pastry filler)
    Food Preparation Assistant (pastry filler)
    18 days ago
    $16.5–$18.5 hourly
    Full-time
    Bensonhurst, Brooklyn

    A Bakery Food Production Worker assists in the preparation, baking, packaging, and presentation of bakery products. This role ensures that all goods are produced efficiently, safely, and in accordance with quality standards and food safety regulations. Key Responsibilities: Production & Baking • Prepare doughs, batters, fillings, and toppings according to recipes and production schedules, • Operate mixers, ovens, proofers, dividers, and other bakery machinery, • Portion, shape, and bake bread, pastries, and other baked goods, • Monitor baking times, oven temperatures, and product consistency, • Follow all food safety guidelines, including HACCP, GMPs, and allergen protocols, • Maintain cleanliness of workstations, tools, and machinery, • Properly store raw materials and finished products to prevent contamination, • Package baked goods according to company standards and customer requirements, • Apply labels accurately, including ingredients, use-by dates, and batch codes, • Assist with inventory control and restocking of ingredients, • Report equipment malfunctions and assist with routine cleaning/maintenance, • Work collaboratively with bakers, supervisors, and quality assurance staff, • Follow daily production instructions and meet deadlines, • Prior food production or bakery experience preferred (but not always required), • Ability to work in a fast-paced environment and follow instructions, • Basic math skills for measuring ingredients and adjusting recipes, • Ability to lift 25–50 lbs and stand for long periods, • Attention to detail, • Time management, • Teamwork and communication, • Consistency and reliability, • Strong work ethic and safety mindset

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  • Bar Manager
    Bar Manager
    20 days ago
    Full-time
    Park Slope, Brooklyn

    We are seeking an experienced and motivated Bar Manager to oversee daily bar operations, lead our team, and ensure an exceptional guest experience. With at least 5 years of bar management experience and a Food & Beverage certification, you will be responsible for maintaining high standards of service, product quality, and operational efficiency. Key Responsibilities Manage day-to-day bar operations, including opening/closing procedures. Train, supervise, and schedule bartenders and bar staff. Maintain inventory, place orders, and track stock levels to prevent shortages. Ensure full compliance with health, safety, and alcohol regulations. Create and update drink menus, including seasonal or specialty cocktails. Monitor bar costs, control wastage, and optimize profitability. Deliver excellent customer service and handle escalated guest concerns. Collaborate with kitchen and management teams to support overall venue success. Oversee cash handling, POS transactions, and daily sales reports. Maintain a clean, organized, and welcoming bar environment. Qualifications Minimum 5 years of bar management experience. Valid Food & Beverage certification. Strong leadership, communication, and team-management skills. In-depth knowledge of beverages, mixology, inventory control, and bar operations. Ability to work in a fast-paced environment and multitask effectively. Excellent customer service and problem-solving skills. Preferred Skills Experience with staff training and development. Knowledge of cost control and basic financial reporting. Creativity in developing new beverage offerings.

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  • Project Manager - Architecture
    Project Manager - Architecture
    23 days ago
    $70000–$110000 yearly
    Full-time
    Southside, Brooklyn

    About Us: SMS Studio is a fast-paced architecture firm based in Brooklyn, NY, specializing in urban residential and commercial properties. Job Description SMS Studio is seeking a Project Manager to lead a team of architectural drafters and oversee projects. This position requires comprehensive drafting skills and the ability to multi-task in a fast-paced setting. This is a full-time, in person position. Responsibilities: • Lead and manage a team of architectural drafters and oversee their projects., • Coordinate filings sets between clients, drafters, and expeditors., • Read and interpret Department of Building objections and filter - information., • Ensure all plans comply with NYC Department of Building codes., • Ensure quality control and alignment with project plans., • Client coordination for filing sets. Qualifications: • Minimum of 5+ years of experience in architecture field., • In-depth knowledge of NYC Department of Building codes, zoning, and best practices., • Exemplary leadership, communication, and interpersonal skills with the ability to motivate and inspire a team., • Proficiency in AutoCAD and Revit., • A Bachelor's degree in Architecture or a related field. To Apply: Please submit your resume, cover letter, and portfolio in a single PDF document SMS Studio is an equal opportunity employer and values diversity within our firm. No phone calls, please.

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  • Delivery Driver
    Delivery Driver
    24 days ago
    Full-time
    Kearny

    ABOUT THE JOB Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for. That means you're free when you need to be. You'll have plenty of time left over for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you. Right now Domino's is looking for qualified drivers to staff stores in your area. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you. JOB REQUIREMENTS AND DUTIES You must be 18 years of age and have a valid driver's license with a safe driving record meeting company standards as well as access to an insured vehicle which can be used for delivery. You should possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate adverse terrain including multi-story buildings. . ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! QUALIFICATIONS General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Qualifications Must have license for 2 year Must have Vehicle Additional Information At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!

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  • Senior Commercial HVAC Technician
    Senior Commercial HVAC Technician
    26 days ago
    Full-time
    East Rutherford

    Senior Commercial HVAC Technician Aeromark Mechanical Inc Job Description Position Summary Aeromark Mechanical Inc is seeking a highly skilled Senior Commercial HVAC Technician to lead service, maintenance, installation, and troubleshooting of commercial heating, ventilation, and air conditioning systems. This senior-level role requires technical expertise, strong diagnostic skills, leadership ability, and a commitment to delivering exceptional service to commercial clients. Key Responsibilities Service, Repair & Maintenance • Inspect, diagnose, and repair complex commercial HVAC systems including RTUs, chillers, boilers, VRF/VRV systems, heat pumps, and ventilation equipment., • Perform scheduled preventative maintenance and identify potential issues before failure., • Lead or assist in the installation of commercial HVAC equipment and related components., • Ensure all installation work follows manufacturer specifications, building codes, and company standards., • Support and mentor junior HVAC technicians, providing guidance and on-site training., • Assist with advanced technical challenges and serve as a subject-matter expert for the team., • Interact professionally with clients, providing clear explanations of findings and solutions., • Prepare detailed service reports, work orders, and documentation., • Follow all OSHA, EPA, and company safety protocols., • Handle refrigerants in accordance with EPA regulations (EPA Section 608 certification required)., • Ensure all tools, equipment, and vehicles are operated safely and maintained properly. Qualifications • Minimum 5–7 years of commercial HVAC experience (senior/lead level preferred)., • Strong background in troubleshooting chillers, boilers, RTUs, VRF systems, and commercial controls., • Valid HVAC certification/license as required by state or local regulation., • EPA 608 Universal Certification required., • Valid driver’s license with clean driving record., • Ability to read and interpret blueprints, wiring diagrams, and technical manuals. Skills & Attributes • Strong diagnostic and problem-solving skills., • Ability to lead others and work independently with minimal supervision., • Excellent communication, customer service, and documentation skills., • Proficiency with HVAC tools, meters, gauges, and control systems., • Commitment to safety, quality, and efficiency. Physical Requirements • Ability to lift 50+ lbs, climb ladders, work in confined spaces, and perform physical tasks., • Ability to work in varying weather conditions and on rooftops., • Ability to stand, kneel, bend, and work for extended periods.

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  • Store Manager
    Store Manager
    27 days ago
    Full-time
    New York

    About Fuzion Mixers At Fuzion Mixers, we bring flavor, fun, and creativity to events. Our mobile drinks-bar service transforms weddings, corporate functions, birthday parties, and private catering into unforgettable experiences. With a fully equipped bar, skilled bartenders, and a commitment to quality, we collaborate closely with clients to deliver custom cocktails, signature concoctions, and refreshing non-alcoholic mixes tailored to each event’s style Key Responsibilities - Operations Management o Oversee day-to-day operations of the mobile bar, ensuring each event runs smoothly. o Coordinate logistics — from setup and tear-down to transport, staffing, and inventory. o Maintain and manage bar equipment, supplies, and stock levels. - Team Leadership o Lead, train, and mentor the bartending and service team. o Schedule staff for events, manage shift assignments, and ensure proper staffing levels. o Maintain high standards of customer service, professionalism, and event presentation. - Client & Event Coordination o Work closely with clients to understand their vision, customize drink menus, and craft experiences that match their theme or preference. o Ensure that all event requirements are met, from drink selections to staffing and timing. o Act as the point of contact for clients during events, resolving issues and ensuring satisfaction. - Financial Management o Track and manage event budgets and expenses (drinks, labor, supplies). o Monitor profitability, margin, and cost control. o Assist in pricing strategy for bar services to optimize profitability while maintaining high quality. - Quality Assurance & Safety o Uphold the highest standards of beverage quality, presentation, and hygiene. o Ensure compliance with all relevant health, safety, and licensing regulations. o Conduct regular inventory audits, use-by-date checks, and waste control. - Marketing & Growth o Collaborate with leadership to identify opportunities to grow the business (new markets, event types, cross-promotions). o Represent Fuzion Mixers at events, trade shows, or client meetings if needed. o Collect and analyze feedback to improve service and streamline processes. Qualifications & Skills - Proven experience in event management, catering, or mobile bar operations. - Leadership experience: managing a team, scheduling, training. - Strong financial acumen — budget management, cost control, P&L responsibilities. - Excellent interpersonal and communication skills — client-facing experience preferred. - Passion for mixology, creativity in drink design, and knowledge of cocktail trends. - Ability to work flexible hours — evenings, weekends, and travel to event locations. - High attention to detail, strong organizational skills, and multitasking ability. - Valid bartending license or certification (if required by local laws). - Ability to lift and carry bar equipment, supplies (physical stamina). What We Offer - Competitive salary + performance-based incentives - Opportunity to shape and grow a unique mobile bar business - Hands-on role in creative menu design and event execution - Supportive, passionate team environment - Opportunities for professional development and industry networking

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  • Bar Manager / Supervisor
    Bar Manager / Supervisor
    2 months ago
    $15–$20 hourly
    Full-time
    Journal Square, Jersey City

    Join our team of passionate hospitality professionals! We’re looking for a dedicated Store Manager to lead our front-of-house team and uphold the highest standards of service, cleanliness, and professionalism. This is a hands-on role for someone who leads by example and thrives in a fast-paced, team-oriented environment. Bilingual English/Spanish speaker. What You’ll Do: Leadership & Standards • Be the example — maintain professionalism, positive energy, and a polished appearance (hair neat, non-slip shoes required, no sandals)., • Keep the location spotless, including bathrooms and guest areas., • Motivate the team to complete their daily responsibilities and uphold company standards., • Be available during peak hours (Thursday–Saturday)., • Oversee all cashiers, servers, and drivers — scheduling, performance, and attendance., • Review staff clock-ins/outs and coordinate with the Assistant Manager on driver hours and tip tracking., • Interview, hire, and train new staff members., • Ensure every team member signs and submits the employee handbook to Paola or Cris., • Train new team members in service, cashier operations, and delivery procedures., • Maintain consistent drink and food quality from the team., • Lead a warm, welcoming environment where every guest feels valued., • Ensure staff greet guests, promote specials, and thank customers as they leave., • Handle customer complaints, refunds, and system issues., • Manage refunds on Clover, Uber Eats, Grubhub, and DoorDash, and notify Paola if website refunds are needed., • Coordinate catering orders — all catering requests go through you., • Keep menus and modifiers up to date on Clover and Otter., • Conduct inventory on the first Wednesday of every month (beer, alcohol, soda, supplies)., • Submit weekly reports on staff performance, service flow, and delivery capacity., • Manage supply orders (soda, take-out, cleaning)., • Troubleshoot POS, printer, or system issues as they arise., • 2+ years of experience in restaurant or hospitality management., • Strong leadership and communication skills., • Solid understanding of POS systems (Clover, Toast, or similar)., • Ability to manage multiple priorities during peak times., • Hands-on attitude — willing to train, support, and work alongside the team., • Full-time position., • Competitive salary based on experience., • Weekly pay and room for growth within a fast-growing hospitality group.

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  • Assistant General Manager (AGM)
    Assistant General Manager (AGM)
    2 months ago
    $65000–$79000 yearly
    Full-time
    Spring Creek, Brooklyn

    Buffalo Wild Wings - Assistant General Manager (AGM) GAME TIME ENERGY, LIFETIME EXPERIENCE. Know what it's like to be in the stadium on game day? Then you know what it's like to work at Buffalo Wild Wings. It's fun. It's fast-paced. We are looking for an energetic and experienced Assistant General Manager (AGM) to help lead our team and create the ultimate experience for our sports fans. The AGM is the assistant coach, responsible for assisting the General Manager in the overall operational excellence, profitability, and guest satisfaction of the restaurant. Key Responsibilities: 1. Operational Excellence & Guest Experience: • Assist the General Manager in overseeing all daily operations, including Front of House (FOH), Heart of House (HOH)/Kitchen, and Bar operations., • Ensure the highest standards for food quality, preparation, safety, and sanitation (including adherence to ServSafe and HACCP standards)., • Model exceptional hospitality behaviors, conduct table visits, and effectively resolve guest complaints to ensure a legendary experience., • Oversee inventory management, ordering, and ensure proper receiving and rotation of vendor deliveries., • Ensure cleanliness, repair, and maintenance for the building and equipment. 2. Team Leadership & Development: • In partnership with the General Manager, recruit, interview, hire, and train all management and hourly team members., • Lead and motivate the team, conducting shift meetings and providing ongoing, timely performance feedback and recognition., • Manage and direct the work of Shift Managers, Servers, Bartenders, and Service Assistants., • Foster a positive, professional, and engaged work environment. 3. Financial Performance: • Manage shifts to achieve sales and profit goals, with a focus on controlling hourly labor and cost of goods sold., • Assist with administrative functions, including daily time punch audits and end-of-day transactions., • Contribute to local restaurant marketing initiatives to build sales and community connection. 4. Compliance & Administration: • Communicate and administer all company policies and procedures., • Ensure 100% compliance with all employment laws, health codes, safe food handling, responsible alcohol service, and safety/security procedures., • Ensure proper submission and documentation of all guest and team member-related injuries and incidents., • Minimum of 2-3 years of progressive restaurant, bar, or kitchen management experience, preferably in a full-service, high-volume environment., • General knowledge of labor laws, health codes, safe food handling, sanitation, and responsible alcohol service., • Proven ability to manage and direct the work of others, champion change, and solve problems creatively., • Strong written and verbal communication skills., • A passion for training, developing, and leading a team., • Ability to work a flexible schedule, including nights, weekends, and holidays, particularly during peak sports seasons., • Must be at least 21 years of age., • Competitive salary and bonus program eligibility., • Comprehensive benefits package (Health, Dental, Vision, etc.), • Paid Time Off (PTO)., • Excellent opportunities for learning, development, and career progression within the brand.

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