Les 10 meilleures offres d'emploi : en tant que rainbow shops, , à New York, NY (juin 2025)

Job Title: Patient Coordinator Reports To: Store Manager / Operations Manager Job Summary: The Patient Coordinator serves as the first point of contact for patients and customers at our medical supplies store. This role is responsible for providing exceptional customer service, managing patient records, coordinating product orders, insurance verifications, and ensuring a smooth and supportive experience for every patient. Key Responsibilities: - Customer Service & Patient Support Greet patients and customers warmly, in-person, by phone, and via email. Assist patients in selecting appropriate medical supplies based on their needs and prescriptions. Educate patients on product usage, care instructions, and store policies. - Order Management & Coordination Process patient orders, coordinate delivery or pickup schedules. Follow up on pending orders and backorders, updating patients accordingly. Manage product inventory levels and communicate restock needs. - Documentation & Insurance Handling Accurately collect and maintain patient records and prescription documents. Verify insurance coverage and benefits for applicable products. Process billing, payments, and insurance claims in coordination with the billing department. - Administrative & Operational Support Schedule patient appointments for consultations or product fittings. Maintain a clean, organized, and professional store environment. Assist with inventory audits, reporting, and daily administrative tasks.

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