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Humancare Home Healthcare is currently seeking a highly energetic, organized and experience Intake Specialist to join our growing team? this position requires the applicant to be bilingual in both Spanish and English languages to be considered Employment Type: Full-Time Intake Coordinators are responsible for helping patients through the MLTC enrollment process so they can receive home care services. Coordinators reach out to each patient and help them navigate through the MLTC enrollment process. In this important position, Intake Coordinators accept the great responsibility of being point person for the patient and family throughout the entire process and work to get them through the process as seamlessly and efficiently as possible with a focus on ensuring all patients have the utmost caring and professional experience with Infinite Home Care. This is an excellent opportunity with tremendous potential for growth. REQUIREMENTS INCLUDE: Fluent Bilingual Spanish and English Full knowledge of the enrollment process and requirements for MLTC’s, CHHA’s and HMO`s Strong communication skills, organization skills, time management and work ethic Tech savvy Attention to detail Compassionate, enjoys helping people Phone sales acumen Work well under pressure JOB RESPONSIBILITIES INCLUDE: Data Entry, documentation Consistent daily outreach to patients Send referral to MLTC for potential enrollment or Medicaid assistance Scheduling Assessments for patients Send referral to appropriate CHHA for skilled services Determine what services were approved by insurance Consistent follow up and reminders to all parties
Bendel Youth Empowerment Program has opening in our Bronx office, for a full-time self-driven social worker to support the agency’s mission. Below are the duties and responsibilities of the position. Program Specialist Responsibilities & Duties -Make initial home visits for new referrals with the assigned worker to assess family needs, outline case goals and determine the frequency, scope and duration of referred cases. -Monitor the development of 30-day Service plan and the authorization of services. -Make home visits to assess worker/family dynamics and appropriateness of treatment plan and periodic follow ups. -Participate in the development and periodic review of individualized Safety Plans for all children -Participate in Agency staff meetings, Interdisciplinary Team Meeting (IDT) and Discharge Planning Meetings with Health Home Care Managers. -Maintain all records in accordance with Department of Health (DOH), Office of Mental Health (OMH) and agency policies. -Support new employee orientation and onboarding of new workers. -Additional Duties as assigned. Qualification & Skills of Social worker -Experience in a clinical CTFSS Program and the Home and Community Based Services (HCBS) -Strong Case Management skills -Strong interpersonal and communication skills -Ability to work independently and as part of a multidisciplinary team -Flexibility and adaptability in a dynamic work environment • Knowledge of Microsoft Office
Position Overview We are seeking a motivated and personable Onboarding Specialist to join our team. This individual will serve as the first point of contact for new patient referrals, ensuring a smooth and welcoming enrollment process. The ideal candidate is a strong communicator, organized, and passionate about helping patients access care. This role will also involve community outreach and on-site enrollment to expand program participation. Key Responsibilities Contact all new patient referrals promptly to introduce our program, explain services, and guide them through the enrollment process. Build relationships with patients, families, and referral sources to encourage program participation. Maintain accurate records of patient outreach, enrollment status, and follow-up needs. Conduct in-person visits to community locations, adult day cares, clinics, or partner sites to meet with potential patients and assist with enrollment. Work closely with intake and program teams to ensure patients transition smoothly into services. Track enrollment goals and contribute to strategies that increase patient participation. Provide excellent customer service and support to patients and their families during onboarding. Qualifications Previous experience in patient intake, healthcare outreach, or customer service preferred. Strong communication and interpersonal skills; ability to connect with patients and families. Organized, detail-oriented, and able to manage multiple referrals at once. Comfortable conducting outreach calls and in-person visits. Bilingual skills (English + Spanish, Creole, or Russian) a plus. Schedule & Compensation Full-time or part-time depending on program needs. Competitive salary/benefits based on experience.