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Full Job Description Job Overview: We’re seeking a motivated and outgoing Guest Service Associate to support both in-office and out-of-office functions for our premiere tour company, HeliNY. This role is ideal for someone who enjoys engaging with people, thrives in a dynamic environment, and has a passion for both customer service and hands-on marketing. The ideal candidate will spend part of their time in the office handling customer inquiries via phone and email, and the other part actively promoting our services in the community. Your goal will be to generate awareness, attract new customers, and drive ticket sales while ensuring a smooth and welcoming experience for every client. Key Responsibilities: Customer Service (In-Office): · Answer incoming phone calls and respond to customer emails promptly and professionally · Assist walk-in clients with booking tours and answering general questions · Manage scheduling, basic data entry, and maintain accurate records of sales and customer interactions · Provide outstanding service to ensure repeat business and customer satisfaction Field Work & Sales (Out-of-Office): · Promote our sightseeing tour services, charter flights, and destination packages to potential customers in designated public areas and high-traffic spots · Create brand and product awareness by distributing flyers, engaging with potential customers, and offering on-the-spot information · Persuade potential clients to visit the office and book tours or learn more about our other helicopter experience offerings. · Track and report outreach activity and generate sales leads · Work closely with the office team to align on promotions, messaging, and sales goals Qualifications: · 2+ year of experience in customer service, retail, hospitality, or in-person sales · High school diploma or GED required; college coursework or a degree in Marketing, -Communications, Business, or Hospitality is preferred · Experience in field marketing, tourism, hospitality, or aviation is a plus · Outgoing, friendly personality · Excellent verbal communication and interpersonal skills · Highly motivated, reliable, and capable of working independently · Basic computer literacy (email, spreadsheets, and booking systems) · Bilingual or multilingual candidates are encouraged to apply Additional Requirements: · Must be available to work the full Friday–Sunday schedule consistently · Ability to stand, walk, and be active for extended periods while working in the field · Comfortable working both indoors and outdoors in various weather conditions Job Type: Part-time Expected hours: 24 per week Benefits: - Employee assistance program - Referral program Schedule: - 8 hour shift - Day shift - Evening shift - Every weekend Education: - High school or equivalent (Required) Experience: - Customer service: 2 years (Required) Shift availability: - Night Shift (Required) - Day Shift (Required) Ability to Commute: - Hoboken, NJ 07030 (Required) Ability to Relocate: - Hoboken, NJ 07030: Relocate before starting work (Required) Work Location: In person
Position Summary Nail Technicians will be expected to provide various professional nail services including but not limited to: manicures, pedicures, gel, Gel-X, trending nail art, structure gel manicure, gel removals. Must have a general understanding of the nails, including a basic knowledge of hand and foot massage techniques and a neat application of polish. They must possess excellent cleanliness and sanitation skills and be willing to train in our salons specific nail service offerings. They must possess excellent communication skills and be able to learn the product and service knowledge necessary to effectively provide beauty solutions to meet the needs of our guests. They must hold and maintain a current state license. Be on time for your shift, prompt with each appointment and perform services within the appropriate time allotted for the service. Provide consistent professional nail, hand and foot treatments in accordance with spa protocols and accepted certification practices. Be flexible with your schedule, supporting the needs of the spa. Properly care for equipment and use proper amounts of product to assist with cost controls. Have complete knowledge and understanding of all services and products while educating and training guests in these areas. Uphold the standards of sanitation and sterilization as directed by law and the spa's policies and procedures. Perform prep work and properly clean and restock work area as required. Communicate to management any and all occurrences involving staff or guests in the salon that require attention. Actively promote the salon, treatments, services, sessions ano retall, as well as programs, promotions and or discounts available. Handle guests' questions and concerns professionally and courteously. Provide accurate, appropriate and immediate responses to all requests by guests ensuring complete guest satisfaction. Possess ability to work without direct supervision. Maintain a positive attitude and contribute toward a quality work environment. Regularly attend, participate in and support training and staff meetings for the salon. Assist in all areas of salon operation as requested by management Must hold and maintain a current state license Provides various nail care services, including natural nail manicures, pedicures, paraffin's. Promotes and sells nail products, services and treatments and encourages repeat business Remains current on certifications and new trends in the industry Position Reguirements Nail Technician License Certification Minimum of 1 years' experience, preferably in a nail salon environment (Preferred) Job Type: Full-time Pay: $15-$17 hourly Emplovee discount Schedule: 10 hour shift 8 hour shift Day shift Evening shift Monday to Friday Weekend availability Supplemental pay types: Commission pav Tips Ability to commute/relocate: Nail care: 1 year (Preferred) License Certification: Cosmetology License (Preferred) Nail Technician License (Required) Work Location: In person
Are you a warm, friendly, and detail-oriented professional who loves creating a welcoming environment? NYHO is seeking a Real Estate Receptionist to be the Director of First Impressions—the friendly face that greets our staff, clients, and visitors while ensuring smooth day-to-day office operations. If you thrive in a fast-paced setting, have a heart for customer service, and enjoy supporting a dynamic team, this is the perfect opportunity for you! Compensation: Salary Range: $40,000 - $60,000 Paid Time Off Compensation: $40,000 - $60,000 yearly Responsibilities: Be the first point of contact for all visitors, agents, and clients, providing exceptional service in person and over the phone. Maintain a welcoming and professional office area. Assist with administrative duties, including handling mail, checks, and packages. Answer and direct phone calls, emails, and inquiries to the appropriate departments. Support agents with transactional management, schedules, and office resources. Manage office calendars, meetings, and daily events. Assist with marketing efforts, social media communication, and agent engagement. Provide basic tech support for office tools, including email, printers, and scheduling systems. Help coordinate office events and meetings to foster a positive and collaborative work environment. Qualifications: A friendly and professional demeanor with strong interpersonal skills. Excellent organizational abilities and attention to detail. Proficiency in Microsoft Office, Google Suite, Adobe Acrobat. Strong multitasking and problem-solving skills in a fast-paced environment. A team player with a proactive approach to office support and operations is essential. Prior experience in reception, customer service, or an administrative role (real estate experience is a plus). About Company NYHO is a dynamic real estate brokerage in The Bronx, NY, known for our commitment to innovation, goal achievement, and a collaborative culture. We believe in providing our staff with top-tier support backed by decades of proven results, to help them thrive in their careers. As a Market Center, we emphasize teamwork, personal growth, and a passion for serving clients and the community. Join us and be a part of a company that values excellence, service, and leadership in the real estate industry! Job Type: Full-time Pay: $40,000.00 - $100,000.00 per year Benefits: 401(k) matching Employee discount Paid time off Parental leave Relocation assistance Retirement plan Tuition reimbursement Schedule: Monday to Friday Weekends as needed Ability to Commute: Bronx, NY 10467 (Required) Ability to Relocate: Bronx, NY 10467: Relocate before starting work (Required) Work Location: In person
Qualifications • Reliable, honest, hard working • Good customer service skills • Willing to train the right candidate • Reliably commute or planning to relocate before starting work (Required) • Customer service: 1 year (Required) • Driver's License (Required) Responsibilities • vehicle required Maintain a clean professional appearance Benefits • YEAR ROUND WORK WITH NO LAYOFFS!! • Pay during the training period would be between $16.00 per hour to $30 depending o credentials. • Employee discount • Professional development assistance • Referral program • 10 hour shift • 8 hour shift • Overtime • Weekend availability All employees are provided with PPE
We are seeking a passionate and dedicated Barista to join our team. As a Barista, you will be the face of our coffee shop, responsible for crafting high-quality beverages and providing exceptional customer service. You will play a key role in creating a welcoming atmosphere for our customers while ensuring that every drink meets our high standards of quality and presentation. Responsibilities Prepare and serve a variety of coffee and tea beverages according to established recipes and standards. Operate the espresso machine and other equipment efficiently while maintaining cleanliness and organization. Provide excellent customer service by taking orders, answering questions, and making recommendations based on customer preferences. Handle cash transactions accurately using the POS system, ensuring proper cash handling procedures are followed. Maintain cleanliness in the work area, including washing dishes, cleaning countertops, and disposing of waste properly. Monitor inventory levels of coffee beans, milk, syrups, and other supplies; assist with restocking as needed. Adhere to food safety regulations and maintain a safe working environment at all times. Collaborate with team members to ensure smooth operations during busy periods. Requirements Previous experience in coffee shop Food Certificate required - Knowledge of food safety practices is essential to ensure compliance with health regulations. Strong customer service skills with the ability to engage with customers in a friendly manner. Basic math skills for handling cash transactions and understanding retail math concepts. Familiarity with POS systems; Excellent time management skills to handle multiple tasks efficiently during busy shifts. A passion for coffee and willingness to learn about different brewing methods and beverage preparation techniques. Join us in creating memorable experiences for our customers through exceptional coffee and service! Job Type: Full-time Pay: $17.66 - $20.00 per hour Expected hours: 40 – 50 per week Benefits: Employee discount Paid training Shift: 8 hour shift Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to Commute: Brooklyn, NY 11201 (Required) Ability to Relocate: Brooklyn, NY 11201: Relocate before starting work (Preferred) Work Location: In person