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The TASC Group is seeking an enthusiastic, motivated Account Executive. The Account Executive (AE) plays a lead role in client accounts managing day-to-day client activities, projects and teams at a tactical level. The AE has a strong understanding of media relations and possesses strong written and verbal communication and time management skills. \n \n Key Responsibilities: \n\n • Manage media relations including creating and executing outreach plans, message development, management of events, media training of spokespersons and growth of contact network\n, • Demonstrate creative thinking when developing pitches for clients and a keen understanding of the media landscape\n, • Secure consistent, high-quality coverage in print, online and broadcast media.\n, • Establish strong relationships with relevant media\n, • Develop effective press materials such as pitches, press releases, op-eds, case studies and media kits\n, • Develop and contribute to public relations and communications plans that meet client objectives\n, • Serve as a day-to-day client liaison and establish successful, productive relationships with client contacts\n, • Provide client service support including attending meetings, meeting deadlines and troubleshooting issues\n, • Develop weekly agendas, call recaps and media reports for client accounts\n, • Support the creation and implementation of social media campaigns for clients\n, • Assist the senior team with new business research and development\n\n \n Qualifications: \n\n • 3–4 years of experience in public relations, communications and/or a related field (nonprofits, advocacy/mission-driven organizations, political campaigning, PR agencies, etc.)\n, • Proficiency in Microsoft Office (Word, Excel, PowerPoint)\n, • Excellent verbal and written communications skills\n, • Experience with Cision and additional PR management tools\n, • A strategic and tactical understanding of social media and social networking tools (Twitter, Instagram, Facebook, LinkedIn, Snapchat, etc.)\n, • Bachelor’s degree from an accredited university\n\n \n What We Offer: \n\n • $65,000–$79,000 annually, plus performance-based bonuses\n, • A competitive benefits and perks package\n, • A hybrid workplace with an open office, quiet conference rooms and a communal pantry stocked with unlimited snacks, fresh fruit, and gourmet coffee and tea\n, • Three weeks of paid vacation, plus additional sick and personal days\n, • One week of “Work from Anywhere,” plus a remote work week between Christmas and New Year’s Day\n, • 10 paid company holidays\n, • Generous parental leave and paid family leave\n, • Health, dental and vision coverage\n, • Pre-tax commuter benefits\n, • Summer Fridays from Memorial Day to Labor Day\n, • Monthly cell phone reimbursement\n, • Health and wellness stipend\n, • Professional development stipend\n, • 401(k) with company match\n, • Team retreats, offsite events, lunch and learns, and social gatherings\n, • A creative, inclusive and collaborative work environment\n, • The opportunity to help shape the future of an award-winning, growing agency\n\n \n About Us \n \n The TASC Group is a fast-growing, award-winning public relations and communications agency representing nonprofit organizations, mission-driven companies and social advocacy campaigns. Built on a foundation of progressive values and a passion for public service, we support clients across the country through strategic communications, media relations, crisis communications, thought leadership, subject matter expertise, media training and content creation. \n \n TASC has been recognized multiple times by Ragan’s PR Daily as one of the “Top Places to Work in Communications.” Our work is rooted in creativity, authenticity and social impact, and we pride ourselves on cultivating a collaborative and inspiring team culture.

CAN LIVE ANYWHERE IN THE U.S. \n Atlantic Management Resources is partnering with an established specialty pharmaceutical company to identify an experienced Manager, Product Training – Oncology. \n This is an excellent opportunity for an oncology professional with strong clinical knowledge and product training experience seeking a highly visible role with significant work-from-home flexibility and potential for career advancement. \n The position is approximately 90% remote, with occasional travel for training programs and business meetings. \n Position Overview \n The Manager, Product Training – Oncology will develop and deliver product and clinical training programs for field-based oncology sales teams, with an emphasis on solid tumor cancers. \n The position focuses primarily on product knowledge, clinical education, disease states, and competitive intelligence, rather than traditional sales skills training. \n Working closely with commercial leadership, marketing, and medical teams, this individual will have significant exposure across the organization and opportunities for professional growth and advancement. \n Key Responsibilities \n\n • Develop and deliver oncology product and clinical training programs for new hires and existing sales teams.\n, • Create engaging training materials covering disease states, clinical data, product knowledge, and competitive products.\n, • Lead product training workshops, clinical education sessions, and virtual learning programs.\n, • Translate complex clinical and scientific information into effective educational content.\n, • Collaborate with commercial leadership, marketing, and medical teams to align training with brand objectives.\n, • Update training programs to reflect new clinical data, treatment advances, and competitive developments.\n, • Evaluate training effectiveness and identify opportunities for continued improvement.\n\n Qualifications \n\n • Bachelor’s degree or equivalent relevant professional experience.\n, • 5+ years of pharmaceutical or biotechnology experience, including a strong oncology background.\n, • Experience in oncology product training, clinical education, or pharmaceutical sales with training responsibilities.\n, • Strong understanding of solid tumor oncology, clinical data, and treatment landscapes.\n, • Excellent presentation, communication, and training development skills.\n, • Ability to communicate complex clinical information clearly and effectively.\n, • Experience with virtual training platforms, PowerPoint, and learning management systems.\n\n Why Consider This Opportunity? \n\n • 90% work from home with limited travel.\n, • Highly visible position with exposure to senior commercial leadership.\n, • Opportunity for professional development and future career advancement.\n, • Established specialty pharmaceutical company with a collaborative environment.\n\n Compensation \n\n • Base salary: $150-$190k\n, • Bonus: 16%-20%\n, • Comprehensive Benefit Package\n\n

What to know \n \n Execute game-changing advertising strategies that tie engagement to the bottom line. As a Media Strategist, you'll manage the execution of digital advertising campaigns across clients ranging from leading nonprofits to political and advocacy groups to major brands (and everything in between). \n \n This may be the right role for you if you’re someone who is equally strategic, creative, and analytical. Switching seamlessly from a client presentation, to writing an insightful analysis of campaign performance, and rolling up your sleeves to launch new creative are no big deal for you. You’re used to spending most of your day speaking in acronyms — terms like DSP, CPA, IVT, ROAS, and AVOC are major parts of your vocabulary — and you know how to explain them to clients and teammates. \n \n You will use your depth of paid media experience to inform your work but also tap into your digital curiosity and passion for innovation to bring new ideas and thinking to the team. \n \n The company \n \n Blue State is a purpose-driven agency. We partner with leading causes, brands, and campaigns and create real change. From Google and UNICEF to Amnesty International and Oxfam, we transform how brands and causes raise money, influence policy, build platforms, and grow communities of supporters. Led by the most creative and analytical minds from the political, nonprofit, and brand worlds, Blue State is an independent agency and has 150+ employees in the US and London. \n \n A day in the life \n \n\n • Build, manage, and optimize media campaigns across multiple platforms, primarily using Facebook Business Manager, Google and Bing Ads, Google Campaign Manager 360, and the Verizon Media DSP. (Other digital channel expertise is a plus.)\n, • Translate clients’ strategic visions into media objectives and KPIs to accomplish a wide range of client objectives including direct response (lead gen and fundraising), awareness, persuasion, and advocacy.\n, • Analyze ongoing and historical performance data to identify opportunities for improvement, make strategic recommendations, and generate reporting and insights to drive optimization.\n, • Have a strong POV on measurement, attribution, and conversion tracking, and apply that knowledge to strategic recommendations and ongoing campaign management.\n, • Participate in (and sometimes lead) client-facing interactions — you’ll be the subject-matter expert for the platforms you manager\n, • Work collaboratively with other internal or external teams, including media planners, strategists, account directors, designers, and analysts, to produce campaigns, creative ideas, audience and target recommendations, and experimental designs.\n, • Keep up to date with the latest digital media trends by building and stewarding relationships with media partners, and engaging in media R&D projects.\n\n \n The team \n \n As part of the Paid Media team, you’ll work closely with a cross-disciplinary group of Blue State employees who are passionate, geeky, and care about their clients and causes. Blue State fosters an environment where everyone has an opportunity to shape new approaches, grow and learn from their colleagues, and take advantage of a personal development fund to stretch their skills even further. You’ll have the opportunity to work with some of the most inspiring charities, ambitious brands, and passionate advocacy and social change campaigns. \n \n What we offer \n \n\n • Unlimited time-off (inclusive of sick, personal, and vacation days)\n, • $1,250 annually in professional development funds\n, • Competitive health, dental, and vision insurance\n, • Inclusive family planning coverage, including fertility, surrogacy, and adoption benefits\n, • Flexible and health savings accounts\n, • 401K & employer match\n, • Generous paid holiday schedule\n, • 12-week fully-paid parental leave for all parents-to-be\n, • Short-term and long-term disability insurance\n, • Pre-tax commuter benefits\n, • Remote work flexibility\n\n \n We approach in-office working with a hybrid model. On-site presence is welcome for US staff who are within commuting distance of the NY or DC office. Managers retain discretion to require in-person attendance for folks on their discipline or client teams as necessary, including for those whose roles require them to be in person. \n \n The salary range for this position is $73,250-$85,000; compensation will be commensurate with experience. \n \n Some things we're looking for \n \n\n • 2-4 years experience in a hands-on paid media buying role using a mix of digital channels (Social, Search, Display, Video, Native, OOH, etc) - with preference to experience in executing, managing, and reporting on media campaigns with a mix of objectives/goals.\n, • Ability to effectively manage multiple clients and projects on time, within budget, and meet performance goals.\n, • High proficiency with digital advertising platforms — you ultimately want to become a master of paid social, paid search, and/or programmatic trading — as well as Google Analytics and other measurement platforms\n, • Exceptional attention to detail, especially with regards to campaign setup and trafficking, QA, and reporting.\n, • Ability to adapt to new situations, solve problems on the fly, and communicate with those around you. Teamwork and scrappiness required.\n, • A shared passion and curiosity for delivering change. This includes comfort with ambiguity, a restlessness that resists the status quo, and a commitment to quality that ensures we’re always making progress.\n, • A testing evangelist - no result is ever a problem as long as we can learn and improve in future.\n, • Humble in victory, constructive in defeat. We champion and expect empathy, communication, collaboration, and respect.\n\n \n At Blue State, diversity is a necessity, not a nice-to-have. We encourage those from underrepresented communities — women, people of color, LGBTQIA+, immigrants, those with disabilities and people at all the intersections in between — to apply. Even if you don’t think your current skill set checks every box, but this role seems to align with your strengths, we want to hear from you. \n \n Blue State is committed to creating an inclusive and accessible application and interview process. If you would like to request a reasonable accommodation for a disability, including the use of AI tools throughout the hiring process, please contact us at recruiting@bluestate.co with the subject line: Accommodation Request to get started. \n \n This position is part of the CWA collective bargaining unit; ie, the Blue State Union.

Location: Charlotte, NC or Kennesaw, GA or Jersey City, NJ or Chicago, IL or Kennesaw, GA (3 days onsite & 2 days remote) \n \n Required Technical Skills \n\n • Strong hands-on experience with Avaya Communication Manager (ACM).\n, • Strong hands-on experience with Avaya Session Manager.\n, • Experience with Avaya Provision / Provision Site Administrator.\n, • 8+ years of Contact Center engineering experience.\n, • Extensive experience supporting enterprise Avaya voice and Contact Center environments.\n, • Strong knowledge of PBX/ACD, VoIP, SIP, and call routing.\n\n Key Responsibilities \n\n • Engineer, configure, administer, and support enterprise Avaya Contact Center and voice solutions.\n, • Support Avaya Communication Manager, Session Manager, and Provision environments.\n, • Develop and implement engineering plans for Contact Center solutions.\n, • Support call flows, vectors, adjunct routing, station administration, and trunk configurations.\n, • Configure and troubleshoot SIP and traditional ISDN/PRI trunking.\n, • Support VoIP endpoints, including H.323 and SIP.\n, • Work with SBC, IVR, CTI, call recording, and Contact Center integrations.\n, • Participate in Contact Center migration and implementation initiatives, including Avaya-to-Genesys Cloud migration.\n, • Develop project schedules, implementation plans, technical documentation, and status communications.\n, • Collaborate with cross-functional engineering teams in geographically distributed environments.\n, • Provide technical guidance and support during implementations and production troubleshooting\n\n \n More about Dexian* \n Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. \n Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit https://dexian.com/ to learn more. \n Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. \n Dexian | Unlock trajectory changing opportunities. \n Unlock business potential with Dexian's comprehensive solutions. Discover staffing, talent development, and valuable resources. Explore now!

B. Braun Medical, Inc.\n \n \n Company: B. BRAUN MEDICAL (US) INC\n Job Posting Location: Brooklyn, New York, United States, Hartford, Connecticut, United States, Long Island, New York, United States, Manhattan, New York, United States\n Functional Area: Sales\n Working Model: Remote\n Days of Work: Friday, Thursday, Wednesday, Tuesday, Monday\n Shift: 5X8\n Relocation Available: No\n Requisition ID: 14720\n \n \n B. Braun Medical Inc., a leader in infusion therapy and pain management, develops, manufactures, and markets innovative medical products and services to the healthcare industry. Other key product areas include nutrition, pharmacy admixture and compounding, ostomy and wound care, and dialysis. The company is committed to eliminating preventable treatment errors and enhancing patient, clinician and environmental safety. B. Braun Medical is headquartered in Bethlehem, Pa., and is part of the B. Braun Group of Companies in the U.S., which includes B. Braun Interventional Systems, Aesculap® and CAPS®. \n Globally, the B. Braun Group of Companies employs more than 64,000 employees in 64 countries. Guided by its Sharing Expertise® philosophy, B. Braun continuously exchanges knowledge with customers, partners and clinicians to address the critical issues of improving care and lowering costs. To learn more about B. Braun Medical, visit www.bbraunusa.com \n \n \n Position Summary: The ideal candidate will be based in or near Manhattan, Brooklyn, Long Island, NY, or Hartford, CT. \n \n\n The Clinical Success Director serves as a strategic clinical leader and partner to the Director of Health Care Systems, driving customer value through strong executive relationships, clinical expertise, and data-driven strategy. This role ensures long-term customer success by aligning clinical initiatives with business objectives and advancing innovative solutions across health systems.\n\n \n Responsibilities: Essential Duties \n\n • Strategically partners with the Director of Health Care Systems to build strong customer clinical relationships, demonstrate and create value with customer executive stakeholders and ensures long term success.\n, • Participates with internal multidisciplinary teams to improve the operational effectiveness of our Clinical Services Team.\n, • Leads and participates in the creation of new clinical value materials to help improve the performance of our team and customer satisfaction.\n, • Develops and fosters positive working relationships with key customers in an effort to support networking, presentations, publications and sharing of B. Braun success stories.\n, • Continuously innovates on customer support based on internal and external feedback.\n, • Develops clinical strategic plans, analyzes data and trends to set, modify and execute on strategies\n, • Gains input and trend information from major clinical groups through direct contact with such groups, organizations and other vendors.\n, • Remains current with market trend information and competitive landscape.\n, • Leads annual strategic corporate account clinical reviews to discuss, SWOT and business plan 1 year and 3 years out.\n, • Demonstrates fiscal responsibility with allocated budgets and resources.\n, • Gains input and trend information from major clinical groups through direct contact with such groups, organizations and other vendors. .\n, • Maintain key relationships with internal B. Braun departments (i.e., Sales, Marketing, Technical Services, Customer Service, etc.)\n\n The job function listed is not exhaustive and shall also include any responsibilities as assigned by the Supervisor from time to time. \n \n Limit of Authorization/Authority: \n Please refer to the Corporate Guidelines or BBMUS Guidelines or job specific authorities where applicable. This list is however not exhaustive and may be amended by the Management from time to time. \n \n Expertise: Qualifications -Education/Experience/Training/Etc \n \n Required: \n\n • \n \n Bachelor’s degree.\n \n, • \n \n Active Registered Nurse (RN) license.\n \n, • \n \n 12+ years of clinical or healthcare industry experience.\n \n, • 6+ years of people management experience.\n, • \n \n Advanced knowledge of clinical practices and healthcare systems.\n \n, • Proven ability to present at an executive level, including publications, podium presentations, or similar.\n, • \n \n Proven ability to influence decision-making and solve complex problems.\n \n, • \n \n Strong analytical, communication, and relationship-building skills.\n \n, • \n \n Willingness to travel frequently.\n \n, • \n \n Valid driver’s license and passport.\n \n, • \n \n Flexibility to work non-standard hours as business needs require.\n \n\n Preferred: \n\n • Master's degree preferred.\n, • Relevant clinical or industry certifications.\n\n \n Additional Information: \n\n • Works independently with general direction and uses sound judgment to achieve goals.\n, • May mentor or provide guidance to peers and support team development.\n, • Regular collaboration with internal teams and external customers, vendors, and professional organizations is expected.\n, • Additional duties may be assigned as needed.\n, • Responsible for maintaining a safe and compliant work environment.\n, • Regular and predictable attendance\n\n \n Physical Demands: \n While performing the duties of this job, the employee is expected to: \n\n • Light work - Exerting up to 20 lbs of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.\n\n Lifting, Carrying, Pushing, Pulling and Reaching: \n\n • Occasionally:Reaching upward and downward, Push/pull, Stand\n, • Frequently:Sit\n, • Constantly:N/A\n\n Activities: \n\n • Occasionally:Climbing stairs/ladders, Push/pull, Reaching upward and downward, Standing, Walking\n, • Frequently:Finger feeling, Hearing - ordinary, fine distinction, loud (hearing protection required), Seeing - depth perception, color vision, field of vision/peripheral, Sitting , Talking - ordinary, loud/quick\n, • Constantly:N/A\n\n Environmental Conditions: \n\n • Occasionally:N/A\n, • Frequently:N/A\n, • Constantly:N/A\n\n Work Environment: \n \n The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. \n\n • Noise Intensity:Moderate\n, • Occasionally:Other\n, • Frequently:N/A\n, • Constantly:Office environment\n\n \n Salary Range: $170,000-$185,000 \n \n \n The targeted range for this role takes into account a range of factors that are considered when making compensation and hiring decisions; included but not limited to: skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. Compensation decisions are dependent on the facts and circumstances of each case. The range provided is a reasonable estimate. \n It is an essential function of this position for an employee to be present and in-person at the physical site(s) of our customers and potential customers. Many of our customers and potential customers are in clinical settings, including, but not limited to, hospitals, clinics, and other health care clinics (hereinafter, “Healthcare Customers”). Many of our Healthcare Customers require outside vendors like us to present proof that they have certain requisite vaccinations and immunizations, including, but not limited to, vaccinations against COVID-19 and seasonal influenza, before being granted entry into the Healthcare Customers’ clinical settings. To gain access to our Healthcare Customers clinical settings, field sales, field service, and other customer facing professionals are required to register with the vendor credentialing organization associated with the Healthcare Customers, complete the Healthcare Customers’ required process, and undergo a series of clearances. Vendor credentialing clearances include, but are not limited to, a national criminal background check, drug screening, and immunizations as determined by the vendors, which may include, but are not limited to, Influenza, Hepatitis B Virus, and COVID-19. You must fully comply with the requirements of the Healthcare Customers in your region, including any necessary proof of any vaccination. As such, all individuals in this position assigned to a Healthcare Customer with a COVID-19, Influenza, Hepatitis B Virus, or other vaccination requirement must be fully vaccinated and/or immunized in accordance with the Healthcare Customers’ requirements. B. Braun Medical North America Companies complies with the Americans with Disabilities Act (ADA) and applicable laws, and on receipt of an accommodation request will engage in the interactive process to assess possible reasonable accommodation options, if any, consistent with the ADA and applicable law. \n B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com. \n Through its “Sharing Expertise®” initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services. \n We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. Know Your Rights: Workplace Discrimination is Illegal, click here. \n \n \nAll qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.\n \n \n Compensation details: 170000-185000 Yearly Salary \n \n \n \n \n PI4e19809351c6-25405-42004589

Job Description Drive the Future with Xos Xos (NASDAQ: XOS), is a technology company and electric truck manufacturer on a mission to decarbonize commercial transportation. We design and build state-of-the-art electric vehicles, develop advanced fleet management software, and create charging solutions that make fleet electrification seamless and cost-efficient. At Xos, we're problem-solvers, innovators, and go-getters, working together to drive a cleaner, more sustainable future. Join us and be part of the movement shaping the next generation of commercial transportation. The Role Xos is hiring an experienced Field Service Technician responsible for diagnosing, repairing, and reporting on Xos vehicles. Operating primarily in the field, this role requires a high level of productivity and self-reliance while traveling. The Field Service Technician is responsible for taking customers' stated concerns and quantifying those into actionable technical issues. Detailed reporting on the cause, root cause, and corrective actions will drive improved production quality as well as field fix development. Exceptional customer service, knowledge of the complete vehicle, in addition to battery systems, is key to success in this position. This role will focus on servicing the Eastern Region and requires frequent multi-state and international travel, including regular cross-border travel to Canada, to support customer and field service needs Responsibilities • Diagnose, repair, and report on quality and design concerns on Xos vehicles and products., • Collaborate with internal teams such as design, engineering, software, and external partners., • Demonstrate proficiency in low voltage (LV) and high voltage (HV) electrical diagnosis, controls, and module programming., • Apply in-depth knowledge of basic electrical concepts, including the use of various volt-ohm meters., • Possess strong mechanical knowledge of commercial truck mechanical systems with experience in motors and harness systems preferred., • Provide professional customer facing support through face-to-face interactions and through phone and email communications., • Complete timely and accurate case notes, repair orders, and initiate new cases as required., • Demonstrate professional appearance and effective communication skills with customers on-site and in remote interactions., • Complete training objectives and certifications as assigned by management., • Perform additional duties as assigned. Qualifications • Proven proficiency with high and low voltage electrical systems., • Associates Degree or Vocational Certificate in automotive service technology related field or 4+ years of relevant experience., • ASE Certifications are a plus, • CDL class A or B preferred, • Proficiency in Google Suite applications, • Ability to read and interpret electrical schematics, • A valid Driver's License and a clean driving record are required for this position, as driving is an essential function of the role., • Ability to meet security clearance requirements for employment and comply with all applicable pre-employment conditions, including those required by federal or customer-regulated work environments., • Must be legally eligible for international travel and admissible to Canada for business purposes, and able to obtain and maintain all required travel documentation., • Must be available to travel as business needs require (typically 60-80% of the time including overnight stays), including weekends, holidays, and outside standard business hours. Travel includes frequent cross-border assignments to Canada. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. While performing the essential functions of this job, the employee is regularly required to lift over 50 pounds, perform work under commercial vehicles with the use of personal protective equipment from the ground at various worksite locations, including outdoors and in varying weather conditions. The salary range for this role is specific to the locations listed below and is the range Xos Inc. reasonably and in good faith expects to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors, including not but limited to, job-related knowledge, skillset, relevant education, qualifications, certifications, geographic location, and other business or organizational factors. • $30.00 - $35.00(+) DOE per hour Benefits & Perks Xos is a people-focused company—we are committed to providing our employees with a comprehensive package of benefits and perks designed to support their well-being and professional growth. We continually evaluate and expand our offerings to best serve our team. • Comprehensive Medical, Dental, and Vision - Coverage for you and your family, with PPO and HMO (California) plans available. We offer plans with 100% covered employee premiums. Employees can also enroll in a variety of voluntary ancillary benefits to further support their needs., • HSA & FSA Plans - Set aside pre-tax dollars for qualified healthcare expenses., • PTO - Accrue vacation time over time, with additional days earned as your tenure grows, plus sick time and paid holidays!, • Generous Company Holidays - Enjoy a generous holiday calendar, including a winter holiday hiatus in December., • Basic Life & AD&D Insurance - 100% covered by Xos, with the option to purchase additional life insurance coverage for yourself and eligible dependents., • Betterment 401(k) - Save for retirement with our employer-sponsored plan through Betterment., • Pet Insurance - Coverage for your furry friends to keep them healthy and happy!, • Additional opportunities to learn, grow, and advance in your career, just to name a few! We are dedicated to fostering a workplace where employees can thrive. Our benefits continue to evolve to best support our team's well-being and success. Commitment to Equal Opportunity Xos is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, gender, pregnancy, sex, sexual orientation, gender identity, gender expression, national origin, age, genetic information, ancestry, protected veteran status, disability, or any other basis protected by local, state, or federal law. Xos provides equal access to services and employment to all qualified persons. For applicants with disabilities or limitations, such as those covered by the Americans with Disabilities Act, requiring accommodations to complete the application and/or interview process, please email us at support@xostrucks.com Candidate Data Privacy This notice describes how Xos (as used in this Notice, the terms "Company," "Xos," "we," "our," or "us" in this Notice refers to Xos, Inc., together with its subsidiaries and other corporate affiliates, who may handle your candidacy and application for employment) may collect, process, and use your personal data in connection with the recruitment process when you apply for a position. Xos may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in the recruitment process ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Xos may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Xos may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform duties, including individuals on our People Operations Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Xos affiliates; and (iii) Xos's service providers, including providers of background checks, staffing services, and cloud services. Where permitted by applicable law, Xos may transfer or store internationally your Candidate Profile Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Notice to Recruitment Services Xos is not accepting applications from third-party recruitment services at this time. Unsolicited resumes or candidate profiles submitted in response to our job postings will not be subject to any referral or placement fees unless a written agreement is in place with Xos for the specific job opportunity.

Job Description Remote: Travel: 50% Join the Maverick Power Team! At Maverick Power, we don’t just build power distribution solutions—we redefine industry standards. Recognized on the 2025 Inc. 5000 list as #16 in the U.S., #2 in Manufacturing, and #1 in Texas, we are committed to driving innovation, quality, and speed. With multiple manufacturing facilities across North Texas and Phoenix, we are expanding rapidly and looking for top talent to grow with us If you are ready to be part of a high-energy, solutions-driven team where your work makes an impact, Maverick Power is the place for you. What We Offer: • Competitive Compensation + Bonus Potential!, • Paid Time Off, 401K Matching, Medical, Dental, and Vision Benefits!, • High-growth organization with advancement opportunities!, • Diverse, Collaborative, & Fun Work Environment!, • This position is eligible for a sign-on bonus. About the Role: This role is key to maintaining the highest level of customer satisfaction and helping assure field deployed equipment meets Maverick Power’s highest quality standards. Supporting equipment installation, start-up and commissioning efforts, troubleshooting and repair of power distribution equipment and collaborating with engineering and manufacturing staff to upgrade, modify or configure installed equipment. This individual must have a keen sense of technical detail, be very well organized, punctual and act with a sense of urgency in support of our customer needs. Service Technician must be able to interpret electrical drawings, write reports, collect, document and organize technical information. Additionally, must me safety minded and strictly adhere to company and site safety policies. Key Responsibilities: • Travel to customer sites and work independently or as part of a team in support of equipment installation, start-up and commissioning efforts., • Collaborate with the Engineering, Field Services and Product Management team to as necessary to address quality and warranty concerns., • Read and interpret technical drawings, service manuals and product instructions for configuration of equipment., • Complete field technical reports, update safety documents, documents quality findings and resolutions utilizing company and customer computer maintenance management systems., • Work with service management, engineering and manufacturing staff to address manufacturing quality issues and engineering change requests., • Responsible for interpreting drawings, wiring diagrams, Bill of Material and specifications., • Utilize standard and specialized electrical test equipment to diagnose, program and repair installed equipment., • Assist engineering staff in collecting the required information for the development of technical documentation when required., • Utilize mechanical abilities to install, adjust and repair various electro-mechanical components or assemblies., • Support service sales effort interfacing with engineering and manufacturing staff to develop solutions, monitor production and provide status updates Qualifications: • 2-Yr Technical Degree and minimum of 2 years of electrical/mechanical experience. Alternately an equivalent combination of education and experience is required., • Ability to travel, including overnight stays when required., • Ability to interpret technical drawings, wiring diagrams, power studies and other technical documents including equipment operating and repair manuals., • Computer program skills must include Microsoft suite of programs, • Must have a valid driver’s license., • Must be able to drive a company and/or rented vehicle and be insured., • Must comply with all company administrative and safety policies. Physical Requirements: • Must be able to lift and carry up to 40 pounds. Work Environment: May work in various settings at the Maverick Power facilities, in offices, in multiple shops, and in commercial buildings. Maintaining the same position or posture while performing tasks and sitting for prolonged periods. The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position. EEO/AAP Statement: We acknowledge and honor the fundamental value and dignity of all individuals. Maverick Power is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description Field Service Technician (Ideal for HVAC & Appliance Repair Pros) $65,000– $80,000/year + Commission & Bonuses Full-Time | Remote (New York Area) | Company Vehicle Provided Take Your Technical Skills to the Next Level – Join a Global Industry Leader If you're an experienced HVAC technician or appliance repair pro, MEIKO USA, Inc. is offering you the chance to elevate your career in a growing, high-demand industry. We’re a top manufacturer in commercial ware-washing and healthcare sanitization technology — and we’re looking for a Field Service Technician in the New York area to join our expert team. Why This Role is Perfect for You ✔ You're tired of small-ticket residential work and want larger, commercial projects ✔ You’ve got HVAC, appliance, or electrical repair skills and want to apply them in a higher-impact field ✔ You’re independent, professional, and customer-focused — and ready for a role with career growth, benefits, and stability What You’ll Do • Install, service, and maintain commercial dishwashers and healthcare sanitizing systems, • Diagnose and repair mechanical, electrical, and plumbing issues, • Supervise installation projects and train customers on equipment use, • Travel locally to customer sites (company vehicle provided), • Sell service contracts and build long-term customer relationships Your Background ✅ HVAC, Appliance Repair, or Foodservice Equipment experience ✅ Strong skills in electrical troubleshooting (using multimeters, reading wiring diagrams) ✅ Familiarity with plumbing, steam systems, or commercial kitchen equipment ✅ Great communication and organizational skills ✅ Ability to work independently and manage your own schedule What We Offer • Competitive Pay + Commission + Performance Bonus, • Company-provided service vehicle, • Full benefits package:, • 401(k) with company match, • Health, Dental, Vision, Life Insurance, • HSA & FSA options, • Paid Time Off (PTO), • Growth opportunities with a global brand, • Advanced training and support from U.S. headquarters This is more than a job — it’s your next step forward. Join MEIKO and apply your technical expertise in a rewarding, future-focused industry. Location: New York (Remote) Work Type: Field-based Apply today and grow with us! Benefits: • 401(k), • 401(k) matching, • Dental insurance, • Disability insurance, • Flexible spending account, • Fuel card, • Health insurance, • Health savings account, • Life insurance, • On-the-job training, • Opportunities for advancement, • Paid time off, • Retirement plan, • Vision insurance\nCompany Description ✅ People-First Culture We believe our employees are our greatest asset. We fosters a collaborative, supportive workplace where your ideas are valued and your contributions make a difference. ✅ Career Growth Opportunities Whether you're just starting your career or bringing years of experience, We offers opportunities for professional development, training, and advancement. ✅ Stability with Global Strength As part of a successful international organization, We combines the stability of a global company with the close-knit feel of a local team. ✅ Meaningful Work Our products and services help hospitals, schools, restaurants, hotels, and other businesses operate safely and efficiently. The company has a real impact on customers and communities. ✅ Innovation and Continuous Improvement We encourage employees to think creatively, solve problems, and contribute to new ideas that drive our business forward. ✅ Competitive Benefits and Work-Life Balance We offers competitive compensation, benefits, and a workplace that values employee well-being and work-life balance. ✅ People-First Culture\r\n We believe our employees are our greatest asset. We fosters a collaborative, supportive workplace where your ideas are valued and your contributions make a difference.\r\n\r\n✅ Career Growth Opportunities\r\n Whether you're just starting your career or bringing years of experience, We offers opportunities for professional development, training, and advancement.\r\n\r\n✅ Stability with Global Strength\r\n As part of a successful international organization, We combines the stability of a global company with the close-knit feel of a local team.\r\n\r\n✅ Meaningful Work\r\n Our products and services help hospitals, schools, restaurants, hotels, and other businesses operate safely and efficiently. The company has a real impact on customers and communities.\r\n\r\n✅ Innovation and Continuous Improvement\r\n We encourage employees to think creatively, solve problems, and contribute to new ideas that drive our business forward.\r\n\r\n✅ Competitive Benefits and Work-Life Balance\r\nWe offers competitive compensation, benefits, and a workplace that values employee well-being and work-life balance.

Job Description Field Technician Maryland Energy Advisors (MDEA) is a rapidly growing energy management firm delivering energy efficiency and sustainability programs for utilities and communities across the region. As part of our continued expansion, we are seeking a qualified Home Energy Auditor to support residential energy efficiency and home weatherization programs throughout New Jersey. In this role, you will conduct in-home energy assessments for income-qualified and residential customers, identifying energy-saving opportunities, educating homeowners, and supporting the delivery of utility-funded energy efficiency measures. You will work closely with program managers, field services staff, contractors, and utility partners to ensure audits are completed accurately, safely, and in compliance with program guidelines and quality standards. The ideal candidate is detail-oriented, customer-focused, and comfortable working in the field. Strong communication skills, technical aptitude, and a commitment to delivering a positive customer experience are essential. If you enjoy hands-on work, problem-solving, and making a tangible impact on household energy affordability and comfort, this is an excellent opportunity to grow with a mission-driven organization supporting New Jersey communities. PRIMARY RESPONSIBILITIES • Support the day-to-day operations of a residential utility energy efficiency and home weatherization program, ensuring high-quality service delivery and a positive customer experience for eligible households., • Generate and manage audit leads through door-to-door outreach and community-based engagement within assigned neighborhoods, representing the program professionally and in alignment with utility guidelines., • Perform in-home and visual energy assessments of residential properties, evaluating HVAC systems, windows, doors, insulation, appliances, lighting, and other building components to identify energy efficiency opportunities., • Educate residents on household energy use, comfort, health, and safety, and provide clear guidance on practical actions and utility incentives that can reduce energy costs., • Prepare and deliver energy assessment reports with personalized recommendations, ensuring accurate documentation and data entry in program tracking systems., • Install eligible no-cost or low-cost direct-install energy-saving measures in accordance with program requirements and safety protocols., • Introduce and refer residents to additional utility-sponsored programs and services, supporting increased program participation and comprehensive energy savings., • Perform other duties as assigned to support the successful execution of program field operations. REQUIRED QUALIFICATIONS • High school diploma or equivalent., • Minimum of 1 year of professional experience in residential energy auditing, building science, weatherization, or utility-funded energy efficiency programs., • Strong knowledge of residential energy audits, weatherization practices, and direct-install energy efficiency measures., • Excellent communication and interpersonal skills, with the ability to effectively engage and educate customers from diverse backgrounds., • Strong problem-solving skills and ability to respond to field-based challenges with professionalism and sound judgment., • Ability to work independently while also collaborating effectively as part of a field services team., • Comfort using technology, including handheld data collection devices, mobile applications, and program tracking systems., • Ability to perform the physical requirements of the role, including bending, stooping, reaching, climbing stairs, and working in various residential environments., • Flexible availability, including occasional evenings and weekends based on customer and program needs., • Valid driver’s license with a clean driving record and reliable transportation., • Ability to pass a criminal background check and drug screening, as required by utility and program partners. PREFERRED QUALIFICATIONS • BPI certification preferred. If not currently certified, MDEA will provide training and support to obtain BPI certification., • Bachelor’s degree in Energy, Environmental Studies, Communications, Business Administration, or a related field (or equivalent professional experience)., • Experience supporting utility-sponsored energy efficiency or demand response programs for utilities, state or local governments, or nonprofit organizations., • Prior experience with door-to-door outreach, customer acquisition, or lead generation in residential settings., • Bilingual (English/Spanish or other languages commonly spoken in New Jersey communities) is a plus., • Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint., • Familiarity with New Jersey Clean Energy or other regional home weatherization and residential energy efficiency programs., • Strong time-management skills and demonstrated ability to manage a high volume of field activities across multiple neighborhoods. WORK ENVIRONMENT • This position is primarily field based, with most of the time spent conducting in-home energy audits and assessments at residential properties., • Auditors work independently in customers’ homes across assigned service territories, traveling daily between audit locations., • Work is performed in a variety of residential settings and may involve basements, attics, crawlspaces, and utility rooms., • This role requires regular interaction with homeowners and occupants, emphasizing professionalism, safety, and customer service., • Limited administrative and reporting tasks are completed remotely or from home using mobile and cloud-based program systems., • Work schedules may include occasional evenings or weekends to accommodate customer availability and program needs. BENEFITS MD Energy Advisors offers competitive salaries and benefits. We put a premium on work-life balance, offering flexibility with our remote team. We also offer: • Medical, dental and vision health insurance, • 401k, • Paid time off and paid holidays, • Wellness Reimbursement, • Professional Development Reimbursement, • Great company culture with outstanding growth opportunity Maryland Energy Advisors is an Equal Opportunity Employer/M/F/Disability/Vet.

Job Description Looking for a dynamic role that blends client interaction with practical problem-solving? We’re seeking a dependable Field Technician based in Midtown Manhattan to service client sites across Manhattan, Queens, and Brooklyn, along with occasional travel to Greenvale, NY. Spending around 50% of your time in the field, you'll deliver exceptional in-person IT support, resolve technical issues, and help execute client infrastructure projects. What You'll Do • Provide onsite and remote Level 1/2 support for client environments., • Troubleshoot and resolve issues related to:, • Workstations and laptops., • Microsoft 365 and user account issues., • Printers and peripheral devices., • Basic server and line-of-business application issues., • Network connectivity, wireless access, and firewall-related concerns., • Travel to client sites to perform technical support, remediation, deployment, and installation work., • Assist with workstation setups, user onboarding/offboarding, hardware replacements, and office IT moves., • Support onsite project tasks such as:, • Network equipment installations and replacements., • Firewall and switch swaps., • Wireless deployments., • Endpoint deployments and refreshes., • Basic server and infrastructure upgrades., • Escalate complex issues appropriately to senior engineers or project resources., • Clearly communicate progress, blockers, and technical findings to internal teams and client contacts., • Document work performed, technical findings, and client environment details in IT Glue., • Use Halo PSA for ticket management, time entry, and work tracking., • Use Ninja RMM for remote access, monitoring, and endpoint support., • Maintain professionalism and strong customer service while representing the company onsite., • Be flexible with schedule requirements, as some after-hours or early-morning work may be required for client needs or maintenance windows.You’re a Good Fit If You:, • Have strong troubleshooting skills and are comfortable working independently in the field., • Communicate clearly with both end users and internal technical teams., • Are organized, reliable, and detail-oriented., • Are comfortable balancing reactive support work with scheduled onsite tasks., • Enjoy working directly with clients and providing a high level of service., • Can adapt to different client environments and technologies quickly., • Understand when to resolve issues independently and when to escalate.Preferred Experience, • 2+ years of experience in a managed services, field support, or IT support role, • Experience supporting:, • Microsoft 365, • Windows 10/11, • Windows Server, • Basic Azure and Entra ID environments, • Network infrastructure including switches, firewalls, and wireless, • Familiarity with technologies such as:, • SonicWall, • Meraki, • UniFi, • Ruckus, • Experience with IT documentation platforms and PSA/ticketing systems preferred., • Valid driver’s license and ability to travel to client locations as needed.Position Details, • Job Type: Full-time, • Location: Based onsite in our Midtown Manhattan office., • Travel: Approximately 50% travel to client sites in Manhattan, Queens, and Brooklyn, with occasional travel to our Greenvale, NY office., • Schedule: Monday through Friday, 9:30 AM - 6 PM EST, with occasional after-hours work as needed. Requirements Ideal Background · Strong foundational knowledge of Microsoft and networking technologies. · Interest in long-term technical growth. · Strong documentation and communication skills. Certifications that help you stand out (but are not required): · Microsoft (AZ-104, AZ-800, MD-102, SC-300) · Cisco CCNA or equivalent · SonicWall SNSP or Fortinet NSE 5 · VMware VCP · Google Workspace Administrator Benefits • 401(k), • 401(k) matching, • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Parental leave, • Professional development assistance, • Referral program, • Vision insurance

Zurich is hiring an experienced Executive Underwriter OR AVP, Underwriting Director, Energy Casualty to join our quickly growing and dynamic Energy Casualty team. Underwriting at Zurich offers a rewarding and empowered environment that allows underwriters to exercise both quantitative & qualitative reasoning skill sets, in addition to exposure to a wide range of experiences, allowing the underwriter to build a rewarding & diverse career journey. As a member of the Energy Casualty team, the Executive Underwriter OR AVP, Underwriting Director, Energy will enjoy the opportunity to fully apply & hone underwriting, marketing and leadership skills while leveraging relationships with our key distribution partners. In this role, you will market, analyze, and underwrite primary casualty risks. This includes soliciting and underwriting new and renewal business to drive profitable growth. In addition, and under minimal direction, you will utilize The Zurich Way of Underwriting Framework as a subject matter expert and ensure a high-level service to customers. As an Executive OR AVP Underwriter, you will serve as a leader and mentor to the team offering technical guidance on critical coverage issues, program structure customization, and pricing methodologies. Zurich Energy is a leading provider of insurance solutions in the Energy industry and has supported Energy clients for over 30 years. By providing a broad array of products and services, we work with our customers to support their key business goals, while assisting to reduce their overall cost of risk. Our team of experienced underwriting specialists strive to provide solutions to address today’s challenges and collaborate with clients to address emerging risks. The team is primarily based out of Houston, but we are open to qualified talent in New York as well. A requirement of this position includes travel (15-20% travel commitment) comprised of targeted marketing, business development, and client engagement events. Responsibilities include: • Market facing and production, including onsite client stewardship and broker visits, • Management and development of robust new business and cross-sell pipeline, • Serve as a customer advocate with a focus on improving the customer experience by understanding their risk and offering the best end to end solution for their insurance needs, • Deliver a disciplined & thorough approach to exposure evaluation, risk assessment, pricing, and documentation, • Use risk insights, data and models to drive informed underwriting decisions at point of sale, • Develop & define program structure recommendations, including G. Cost & Loss Sensitive solutions, based on risk characteristics, • Prepare and present comprehensive referrals, as necessary, • Working independently, negotiate and deliver successful outcomes to the agent/broker, • Administer and monitor underwriting rules and guidelines, insurance laws and regulations, • Work within broad limits and authorities on highly complex assignments, • Manage key portfolio indicators within assigned territory, including Gross Written Premium, Retention, Rate, & Profitability, • Opportunity to mentor & coach early-career team members, • Visibility at industry events and contributions supporting long term strategy development and vision Basic Qualifications, Executive Underwriter Level: • High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area OR • High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support area AND • Knowledge of Microsoft Office, • Experience working on time restraints for quotes on new and renewal business, • Experience working in a team environment OR AVP Energy Casualty Underwriter Basic Qualifications: • High School Diploma or Equivalent and 7 or more years of experience in the Underwriting or Market Facing area. OR • High School Diploma or Equivalent and 14 or more years of experience in the Claims or Underwriting Support area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 5 or more years of experience in the Underwriting or Market Facing area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 12 or more years of experience in the Claims or Underwriting Support area AND • Proficiency of Microsoft Office, • Competence working within time restraints for quotes on new and renewal business, • Experience working in a collaborative, fast-paced environment Preferred Qualifications: • Bachelor’s Degree, • Energy Casualty, or Casualty-driven underwriting experience, including Guaranteed Cost & Loss Sensitive, • Existing network and familiarity within the Energy Casualty brokerage & client community, • Strong verbal and written communication skills, • Sales execution mindset, • Creative problem-solving skills, • Microsoft Office experience Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The combined salary range for this position is $100,000.00 - $215,000.00. The proposed salary range for the Executive Underwriter is $100,000.00 - $165,000.00, with Global Specialty Incentive Plan bonus eligibility set at 30%. The proposed salary range for the AVP, Underwriting Director is $130,000.00 - $215,000.00, with Global Specialty Incentive Plan bonus eligibility set at 40%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards _.] Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®. Join us for a brighter future—for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - New York, AM - Houston Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-BN1 #LI-ASSOCIATE #LI-HYBRID

Zurich is currently looking to hire an experienced Underwriter to join our Wholesale Financial Lines team! This position is dedicated to the wholesale broker channel and presents a great opportunity to join our Financial Institution team in one of the following office locations: New York, or Chicago! In this role, you will underwrite and perform financial analysis across financial institution risks. The position will have technical, transactional and market facing responsibilities; and it will also make contributions in the areas of product/proposition development, marketing, fulfillment, and portfolio management. Responsibilities include: • Generating, underwriting, and analyzing financial institution new and renewal policies., • Market facing and production with wholesale brokers., • Administering and monitoring underwriting rules and guidelines, insurance laws and regulations and rating manual rules., • Working within broad limits and authorities on highly complex assignments., • Managing a portfolio of accounts and developing a pipeline of business., • Collaborating and cross selling with other stakeholders and lines of business within Zurich. This role will be filled at either an Underwriting Specialist OR Executive Underwriter level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skillset relative to the qualifications listed for this position. Underwriting Specialist Basic Qualifications: • High School Diploma or Equivalent and 3 or more years of experience in the Underwriting or Market Facing area. OR • High School Diploma or Equivalent and 6 or more years of experience in the Claims or Underwriting Support area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Underwriting or Market Facing area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Claims or Underwriting Support area AND • Knowledge of line/s of business and the legal and regulatory guidelines, • Knowledge of time restraints for quotes on new and renewal business, • Experience with Microsoft Office OR Executive Underwriter Basic Qualifications: • High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area OR • High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support area Preferred Qualifications: • Bachelor’s degree, • Underwriting experience with E&O and Cyber products, • Established wholesale broker relationships in targeted region, • Service oriented and responsive, • Strong negotiation skills, • Strong verbal and written communication skills, • Microsoft Office skills Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The combined salary range for this position is $75,000.00 - $165,000.00. The proposed salary range for the Underwriting Specialist is $75,000.00 - $125,000.00, with short-term incentive bonus eligibility set at 10%. The proposed salary range for the Executive Underwriter is $100,000.00 - $165,000.00, with Global Specialty Incentive Plan bonus eligibility set at 30%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards _.] Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®. Join us for a brighter future—for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - New York, AM - Chicago Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-KJ1 #LI-ASSOCIATE #LI-HYBRID

Zurich is hiring an experienced Underwriting Specialist OR Executive Underwriter Energy Casualty to join our quickly growing and dynamic Energy Casualty team. Underwriting at Zurich offers a rewarding and empowered environment that allows underwriters to exercise both quantitative & qualitative reasoning skill sets, in addition to exposure to a wide range of experiences, allowing the underwriter to build a rewarding & diverse career journey. As a member of the Energy Casualty team, the Underwriting Specialist OR Executive Underwriter Energy Casualty will enjoy the opportunity to fully apply & hone underwriting, marketing and leadership skills while leveraging relationships with our key distribution partners. In this role, you will market, analyze, and underwrite primary casualty risks. This includes soliciting and underwriting new and renewal business to drive profitable growth. In addition, and under minimal direction, you will utilize The Zurich Way of Underwriting Framework as a subject matter expert and ensure a high-level service to customers. Zurich Energy is a leading provider of insurance solutions in the Energy industry and has supported Energy clients for over 30 years. By providing a broad array of products and services, we work with our customers to support their key business goals, while assisting to reduce their overall cost of risk. Our team of experienced underwriting specialists strive to provide solutions to address today’s challenges and collaborate with clients to address emerging risks. The team is primarily based out of Houston, but we are open to qualified talent in New York as well. A requirement of this position includes travel (15-20% travel commitment) comprised of targeted marketing, business development, and client engagement events. Responsibilities include: • Market facing and production, including onsite client stewardship and broker visits, • Management and development of robust new business and cross-sell pipeline, • Serve as a customer advocate with a focus on improving the customer experience by understanding their risk and offering the best end to end solution for their insurance needs, • Deliver a disciplined & thorough approach to exposure evaluation, risk assessment, pricing, and documentation, • Use risk insights, data and models to drive informed underwriting decisions at point of sale, • Develop & define program structure recommendations, including G. Cost & Loss Sensitive solutions, based on risk characteristics, • Prepare and present comprehensive referrals, as necessary, • Working independently, negotiate and deliver successful outcomes to the agent/broker, • Administer and monitor underwriting rules and guidelines, insurance laws and regulations, • Work within broad limits and authorities on highly complex assignments, • Manage key portfolio indicators within assigned territory, including Gross Written Premium, Retention, Rate, & Profitability, • Opportunity to mentor & coach early-career team members, • Visibility at industry events and contributions supporting long term strategy development and vision Basic Qualifications, Underwriting Specialist Level: • High School Diploma or Equivalent and 3 or more years of experience in the Underwriting or Market Facing area. OR • High School Diploma or Equivalent and 6 or more years of experience in the Claims or Underwriting Support area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Underwriting or Market Facing area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Claims or Underwriting Support area AND • Knowledge of line/s of business and the legal and regulatory guidelines, • Knowledge of time restraints for quotes on new and renewal business, • Experience with Microsoft Office OR Basic Qualifications, Executive Underwriter Level: • High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area OR • High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support area AND • Knowledge of Microsoft Office, • Experience working on time restraints for quotes on new and renewal business, • Experience working in a team environment Preferred Qualifications: • Bachelor’s Degree, • Energy Casualty, or Casualty-driven underwriting experience, including Guaranteed Cost & Loss Sensitive, • Existing network and familiarity within the Energy Casualty brokerage & client community, • Strong verbal and written communication skills, • Sales execution mindset, • Creative problem-solving skills, • Microsoft Office experience Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The combined salary range for this position is $100,000.00 - $215,000.00. The proposed salary range for the Executive Underwriter is $100,000.00 - $165,000.00, with Global Specialty Incentive Plan bonus eligibility set at 30%. The proposed salary range for the AVP, Underwriting Director is $130,000.00 - $215,000.00, with Global Specialty Incentive Plan bonus eligibility set at 40%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards _.] Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®. Join us for a brighter future—for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - New York, AM - Houston Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No

As a Zurich Specialty Marine Underwriter, you’ll have the opportunity to combine your technical underwriting expertise, market-facing skills, and relationship-building strengths to help grow and manage a profitable Ocean Marine portfolio. You will analyze and underwrite new and renewal marine cargo business while building strong partnerships with brokers, agents, and customers. Working with limited direction and within delegated authority levels, you’ll apply The Zurich Way of Underwriting Framework to assignments of moderate technical complexity. This role offers the opportunity to make sound underwriting decisions, identify new business opportunities, strengthen key distribution relationships, and deliver a high level of service to customers. If you enjoy balancing technical underwriting with relationship management and business development, this role provides an opportunity to make a meaningful impact in the Marine market. Some of the key accountabilities of this role include: • Administer and monitor underwriting rules and guidelines, rating manual rules, and insurance laws and regulations., • Develop, maintain, and collaborate with Line of Business representatives to support business-related needs, as appropriate., • Develop and maintain strong relationships with distributors (agents & brokers) in support of business retention and acquisition. Partner with customers and distributors to understand their insurance-related needs and provide solutions., • Support the organization’s sales culture by serving as a Help Point for agents, brokers, and customers., • Proactively seek renewal and new account opportunities., • Complete detailed opportunity assessments with key distributors to identify growth opportunities., • Qualify accounts to align with the organization’s appetite while balancing sound business opportunities., • Conduct broker/customer and on-site calls with a planned and well-prepared purpose., • Cross-sell other lines of business to increase the organization’s product density within the account. This role will be filled at either the Executive Underwriter or AVP Underwriting Director level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position. Executive Underwriter Required Qualifications: • High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area. OR • High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support are AND • Knowledge of Microsoft Office, • Experience working on time restraints for quotes on new and renewal business, • Experience working in a team environment OR AVP, Underwriting Director Required Qualifications: • High School Diploma or Equivalent and 7 or more years of experience in the Underwriting or Market Facing area OR • High School Diploma or Equivalent and 14 or more years of experience in the Claims or Underwriting Support area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 5 or more years of experience in the Underwriting or Market Facing area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 12 or more years of experience in the Claims or Underwriting Support area Preferred Qualifications: • Bachelor’s Degree, • Knowledge of Marine underwriting, • Strong negotiation skills, • Strong verbal and written communication skills, • Strong relationship-building, active listening, needs analysis, and win-win negotiation skills, • Demonstrated presentation skills with a strong solutions and service orientation, • Knowledge of underwriting philosophy, techniques, and national/local filing regulations and guidelines Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The combined salary range for this position is $125,300.00 - $271,300.00. The proposed salary range for the Executive Underwriter is $125,300.00 - $205,100.00, with short-term incentive bonus eligibility set at 15%.The proposed salary range for the AVP Underwriting Director is $165,600.00 - $271,300.00, with short-term incentive bonus eligibility set at 20%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards _.] Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®. Join us for a brighter future—for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - New York Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-AK1 #LI-ASSOCIATE #LI-HYBRID

As a Zurich Specialty Marine Underwriter, you’ll have the opportunity to combine your technical underwriting expertise, market-facing skills, and relationship-building strengths to help grow and manage a profitable Ocean Marine portfolio. You will analyze and underwrite new and renewal marine cargo business while building strong partnerships with brokers, agents, and customers. Working with limited direction and within delegated authority levels, you’ll apply The Zurich Way of Underwriting Framework to assignments of moderate technical complexity. This role offers the opportunity to make sound underwriting decisions, identify new business opportunities, strengthen key distribution relationships, and deliver a high level of service to customers. If you enjoy balancing technical underwriting with relationship management and business development, this role provides an opportunity to make a meaningful impact in the Marine market. Some of the key accountabilities of this role include: • Administer and monitor underwriting rules and guidelines, rating manual rules, and insurance laws and regulations., • Develop, maintain, and collaborate with Line of Business representatives to support business-related needs, as appropriate., • Develop and maintain strong relationships with distributors (agents & brokers) in support of business retention and acquisition. Partner with customers and distributors to understand their insurance-related needs and provide solutions., • Support the organization’s sales culture by serving as a Help Point for agents, brokers, and customers., • Proactively seek renewal and new account opportunities., • Complete detailed opportunity assessments with key distributors to identify growth opportunities., • Qualify accounts to align with the organization’s appetite while balancing sound business opportunities., • Conduct broker/customer and on-site calls with a planned and well-prepared purpose., • Cross-sell other lines of business to increase the organization’s product density within the account. This role will be filled at either the Underwriting Specialist or Executive Underwriter level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position. Underwriting Specialist Required Qualifications: • High School Diploma or Equivalent and 3 or more years of experience in the Underwriting or Market Facing area. OR • High School Diploma or Equivalent and 6 or more years of experience in the Claims or Underwriting Support area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Underwriting or Market Facing area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Claims or Underwriting Support area AND • Knowledge of line/s of business and the legal and regulatory guidelines, • Knowledge of time restraints for quotes on new and renewal business, • Experience with Microsoft Office OR Executive Underwriter Required Qualifications: • High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area. OR • High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area OR • Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support are AND • Knowledge of Microsoft Office, • Experience working on time restraints for quotes on new and renewal business, • Experience working in a team environment Preferred Qualifications: • Bachelor’s Degree, • Knowledge of Marine underwriting, • Strong negotiation skills, • Strong verbal and written communication skills, • Strong relationship-building, active listening, needs analysis, and win-win negotiation skills, • Demonstrated presentation skills with a strong solutions and service orientation, • Knowledge of underwriting philosophy, techniques, and national/local filing regulations and guidelines Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The combined salary range for this position is $94,800.00 - $271,300.00. The proposed salary range for the Underwriting Specialist is $94,800.00 - $155,100.00, with short-term incentive bonus eligibility set at 10%. The proposed salary range for the Executive Underwriter is $125,300.00 - $205,100.00, with short-term incentive bonus eligibility set at 15%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards _.] Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®. Join us for a brighter future—for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - New York Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-AK1 #LI-ASSOCIATE #LI-HYBRID

Build What's Next with Zurich Middle Markets At Zurich Middle Markets, we're experiencing remarkable momentum, delivering double-digit growth for four consecutive years and positioning ourselves for even greater success ahead. Our continued growth is driven by exceptional talent, strong broker partnerships, and a commitment to helping our customers navigate complex risks with confidence. As we continue expanding our Private Equity practice, we are seeking an experienced Underwriting Specialist or Executive Underwriter to join our team in New York City. This is an exciting opportunity to play a key role in a growing business, partner with top-tier brokers and clients, and contribute to a high-performing team known for underwriting excellence and innovation. In this role, you'll serve as a trusted advisor and customer advocate, helping private equity-backed organizations identify, assess, and manage risk through tailored Property & Casualty insurance solutions. You'll have the opportunity to make meaningful business decisions, build valuable market relationships, and directly influence the success of your portfolio. This is a hybrid opportunity based in our New York City office. What You'll Do: As a member of Zurich's Middle Markets Private Equity team, you will: • Build and strengthen relationships with brokers, distribution partners, and customers across a diverse range of industries to support business growth and profitability., • Evaluate, analyze, and price new and renewal business while leveraging your underwriting expertise to maintain a profitable portfolio., • Serve as a strategic partner to customers by understanding their unique operational and financial risks and delivering tailored insurance solutions., • Collaborate closely with cross-functional teams including Claims, Risk Engineering, Finance, Actuarial, and Technical Underwriting to provide best-in-class service and underwriting outcomes., • Utilize your technical underwriting, negotiation, and relationship management skills to identify opportunities, drive business development, and deepen broker partnerships., • Contribute to an innovative and rapidly growing Private Equity segment while building expertise in a highly specialized area of the insurance industry., • Take ownership of your territory and book of business, balancing growth objectives with disciplined underwriting practices. Why Join Zurich Middle Markets? • Be part of a rapidly growing and highly visible Private Equity practice with mentorship offered in this space., • Partner with industry-leading brokers and sophisticated middle market clients., • Collaborate with experienced underwriting professionals and cross-functional experts., • Enjoy the flexibility of a hybrid work environment., • Grow your career within a global insurance leader known for innovation, employee development, and underwriting excellence., • Make a meaningful impact by helping businesses protect what matters most while achieving their growth objectives. Basic Qualifications: This position may be filled at either the Underwriting Specialist or Executive Underwriter level. The final level will be determined based on the selected candidate's experience, technical expertise, and overall qualifications. Underwriting Specialist: • High School Diploma or Equivalent and 3 or more years of experience in the Underwriting or Market Facing area. OR • High School Diploma or Equivalent and 6 or more years of experience in the Claims or Underwriting Support area. OR • Zurich Certified Insurance Apprentice including an Associate Degree and 1 or more years of experience in the Underwriting or Market Facing area. OR • Zurich Certified Insurance Apprentice including an Associate Degree and 4 or more years of experience in the Claims or Underwriting Support area. AND • Knowledge of line/s of business and the legal and regulatory guidelines, • Knowledge of time restraints for quotes on new and renewal business, • Experience with Microsoft Office OR Executive Underwriter: • High School Diploma or Equivalent and 5 or more years of experience in the Underwriting or Market Facing area. OR • High School Diploma or Equivalent and 10 or more years of experience in the Claims or Underwriting Support area. OR • Zurich Certified Insurance Apprentice including an Associate Degree and 3 or more years of experience in the Underwriting or Market Facing area. OR • Zurich Certified Insurance Apprentice including an Associate Degree and 8 or more years of experience in the Claims or Underwriting Support area. AND • Knowledge of Microsoft Office, • Experience working on time restraints for quotes on new and renewal business Preferred Qualifications: • Bachelor's Degree, • Established relationships with Private Equity or P&C broker partners, • Strong verbal, written, and interpersonal communication skills, • Proficiency with Microsoft Office applications, • Demonstrated ability to build and maintain strong business relationship, • Strong analytical, negotiation, and decision-making skills Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us. The pay range shown is a national average and may vary by location. The combined salary range for this position is $94,800.00 - $205,100.00. The proposed salary range for the Underwriting Specialist is $94,800.00 - $155,100.00, with short-term incentive bonus eligibility set at 10%. The proposed salary range for the Executive Underwriter is $125,300.00 - $205,100.00, with short-term incentive bonus eligibility set at 15%. We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards _.] Why Zurich? At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®. Join us for a brighter future—for yourself and our customers. Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets. Zurich complies with 18 U.S. Code § 1033. Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal. Location(s): AM - New York Remote Working: Hybrid Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-AK1 #LI-ASSOCIATE #LI-HYBRID

Job Description At PEARCE, we've got a career for you! Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world's largest commercial real estate services and investment firm. To learn more about Pearce visit http://www.pearce-services.com. Your Impact Pearce is seeking Experienced HVAC Technicians to join our team for servicing and repairing commercial HVAC equipment on telecom shelters located on Cell Tower sites. This is a fast-paced and rewarding job that is best suited for individuals who are responsible, self-directed, highly motivated, willing to travel, and looking to learn and grow in the Telecom industry. This is a regional position. Candidates should reside 60 miles of the East Rutherford, New Jersey area. Core Responsibilities • Maintaining cooling systems – diagnosing, troubleshooting, repairing, or installing and replacing components of entire systems., • Conducting performance checks and regular maintenance on HVAC equipment., • Performing additional maintenance or upgrades to out-of-season HVAC equipment., • Responding to service calls in a timely manner, including emergency call out services., • Timely and accurate completion of daily work reports., • Operate and maintain a motor vehicle safely and legally per the PEARCE Employee Handbook and insurance requirements. Specific duties may vary or evolve over time based on business and client needs. Core Experience • Must be Level 2 or Universal EPA Certified (Required)., • 3+ years of experience with HVAC maintenance (commercial preferred)., • Basic knowledge of electronic, mechanical, and electrical components including refrigeration systems is preferred., • Must be able to communicate effectively both verbally and by email. Physical/Work Environment At Pearce safety is our number one concern. Candidates must be able to comply with OSHAFCC/FAA/EPA Standards. • Candidates should reside 60 miles of the East Rutherford, New Jersey area., • Must be available for after-hours and weekend call outs on occasion., • Extensive daily travel in an independent work structure., • Occasional overnights required-company pays all travel costs and provides per diem., • Driving to remote work sites as needed., • Be exposed to ambient temperatures while working outdoors., • Lift and move equipment as needed (up to 50 pounds)., • Will be required to pass a Department of Transportation (DOT) physical. Compensation: $30.00-$40.00 hourly/DOE At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range $30—$40 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Learn more about us at www.Pearce-Services.com!

Senior Business Appraiser \n Sun Business Valuations | Hasbrouck Heights, NJ | Full-Time \n \n About Us \n Sun Business Valuations is a nationwide leader in providing independent business valuation services for privately held companies across a wide range of industries. We provide objective, well-supported business valuation reports for estate and gift tax planning, shareholder buyouts and disputes, marital dissolution, succession planning, business sale transactions, litigation support, tax reporting, and numerous other valuation needs. Our professionals combine technical expertise, financial analysis, and exceptional client service to deliver valuation reports that business owners, attorneys, accountants, and financial advisors rely upon. \n For more information, please visit www.sunbusinessvaluations.com. \n \n Position Overview \n Sun Business Valuations is seeking an experienced financial professional with a strong background in accounting, finance, and or client advisory services to join our growing team. \n This position offers the opportunity to work on a broad range of business valuation engagements across numerous industries, applying sound professional judgment, and valuation expertise to deliver comprehensive, well-supported valuation reports. \n The ideal candidate possesses exceptional analytical and communication skills and is comfortable serving as a trusted advisor to business owners, attorneys, accountants, financial advisors, and other professionals. This is a highly client-facing role that requires the ability to build strong rapport, relationships, and instill trust and confidence throughout the valuation engagement. \n \n Why Join Sun Business Valuations? \n · Work directly with business owners and their trusted advisors on meaningful valuation engagements. \n · Gain exposure to a diverse client base spanning numerous industries. \n · Develop expertise across a broad range of valuation assignments, including tax, litigation, transaction, financial reporting, succession planning, and shareholder-related engagements. \n · Join a collaborative team that values technical excellence, client service, and continuous professional development. \n \n Key Responsibilities \n · Perform financial statement analysis and normalize historical financial results. \n \n · Conduct business valuations utilizing the Income, Market, and Asset Approaches. \n · Research industries, economic conditions, and comparable company data. \n · Prepare comprehensive business valuation reports for a variety of purposes. \n · Conduct client intake calls to review financial information and discuss valuation engagements and lead client review meetings to present valuation reports. \n · Collaborate with team members on internal initiatives and process improvement projects designed to enhance service quality, operational efficiency, and the overall client experience. \n · Manage multiple engagements while meeting deadlines while maintaining exceptional quality standards. \n \n The successful candidate will have: \n · Bachelor's degree in Accounting, Finance, Economics, Business Administration, or a related field. \n · 3-5 years relevant experience in business valuation, public accounting, transaction advisory, financial consulting, or a related financial services field. \n · CPA designation \n · ASA, ABV, CVA, or another valuation certification \n · Strong accounting and financial analysis skills with a thorough understanding of financial statements and financial reporting. \n · Excellent written, verbal, and interpersonal communication skills with the ability to confidently interact with business owners and their professional advisors. \n · Advanced proficiency in Microsoft Excel and the Microsoft Office Suite. \n · Strong analytical, quantitative, and problem-solving skills with exceptional attention to detail. \n · Highly organized, detail-oriented, and proactive, with strong business acumen, professional judgment, and the ability to manage multiple engagements while consistently delivering exceptional client service. \n · Experience preparing business valuation reports for tax, litigation, transactional, financial reporting, or shareholder-related purposes. \n \n How to Apply \n If you’re interested in advancing your career with a respected, growing valuation firm, please apply through LinkedIn and email your resume and answers to the following seven questions to derek@sunbv.com with the subject line Senior Business Appraiser Application. \n \n\n • Interest in the Position: What attracted you to this opportunity at Sun Business Valuations, and why are you considering a career move at this time?\n, • Qualifications and Relevant Experience: What aspects of your professional background make you a strong fit? Please highlight your experience in business valuation or related fields, such as private equity, investment banking, accounting, or other relevant areas, including your level of responsibility.\n, • Client-Facing Experience: Please describe your experience managing client relationships, communicating complex financial concepts, and serving as a trusted advisor. How have you established credibility and instilled confidence with business owners, attorneys, accountants, and other professional advisors?\n, • Professional Credentials: What professional certifications or designations do you currently hold (CPA, CVA, ASA, ABV, CFA, etc.)?\n, • Work Location and Flexibility: Our strong preference is for someone who can work in person with our team in Hasbrouck Heights, NJ. Please confirm whether you can work from our office. If you require a hybrid or remote arrangement, please explain, as alternatives may be considered under special circumstances.\n, • Compensation Expectations: What annual compensation range would you be seeking for your next opportunity?\n, • Work Authorization: Are you legally authorized to work in the United States, and will you now or in the future require employer sponsorship for employment authorization?\n\n We appreciate your time and look forward to learning more about you. \n

Job Description APN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us. Role: ServiceNow IRM Engineer Location: Remote US Duration/Type: Contract Experience: 6 Years IT / 4 Years ServiceNow / 3 Years IRM/GRC Job Overview The client is seeking a ServiceNow IRM Engineer to develop, configure, and support Integrated Risk Management solutions. The engineer will work closely with Risk, Compliance, Audit, Security, and IT teams to automate governance, risk, and compliance processes within ServiceNow. Key Responsibilities • Configure and develop ServiceNow Integrated Risk Management (IRM) solutions., • Implement and support Policy and Compliance Management., • Configure Risk Management, Risk Statements, Risk Assessments, and Risk Events., • Support Audit Management and regulatory compliance processes., • Configure controls, indicators, control objectives, entities, and profiles., • Develop automated workflows using Flow Designer., • Build dashboards, reports, and risk-related metrics., • Develop integrations between ServiceNow IRM and external systems., • Configure business rules, client scripts, UI policies, Script Includes, and ACLs., • Create and maintain data models and configuration specifications., • Troubleshoot production issues and perform root-cause analysis., • Participate in ServiceNow upgrades and regression testing., • Work with GRC/Risk stakeholders to translate requirements into technical solutions., • Maintain technical documentation and configuration standards. Required Skills, • 4 years of ServiceNow development/configuration., • Strong hands-on experience with ServiceNow IRM/GRC., • Experience with:, • Risk Management, • Policy & Compliance, • Audit Management, • Controls, • Risk Assessments, • Regulatory Change, • Strong JavaScript and Glide API knowledge., • Flow Designer / Workflow., • ACLs and ServiceNow security., • REST/SOAP integrations., • Reporting and dashboards., • ServiceNow update sets and deployment practices. Preferred, • ServiceNow Certified System Administrator., • ServiceNow IRM/GRC Implementation certification., • Experience with cybersecurity risk management., • Knowledge of NIST, ISO 27001, SOC 2, SOX, PCI-DSS., • Experience integrating ServiceNow with Archer, RSA, OneTrust, or other GRC platforms. We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.

Job DescriptionAPN Consulting, Inc. is a progressive IT staffing and services company offering innovative business solutions to improve client business outcomes. We focus on high impact technology solutions in ServiceNow, Fullstack, Cloud & Data, and AI / ML. Due to our globally expanding service offerings we are seeking top-talent to join our teams and grow with us. Role: ServiceNow & Moveworks Engineer Location: Remote US Duration: Contract Job Overview Experience: 5 Years IT / 3 Years ServiceNow / 2 Years Moveworks The client is seeking a ServiceNow & Moveworks Engineer to design, develop, and support integrations between ServiceNow and the Moveworks AI platform. The engineer will help automate employee support, improve self-service, and integrate enterprise workflows across IT and HR service channels. Key Responsibilities " Develop and maintain integrations between ServiceNow and Moveworks. " Configure ServiceNow capabilities consumed through Moveworks conversational interfaces. " Support employee self-service and AI-driven ticket automation. " Build and maintain ServiceNow APIs used by Moveworks. " Configure REST APIs, IntegrationHub, web services, and authentication mechanisms. " Develop ServiceNow workflows and automation supporting Moveworks use cases. " Configure catalog items, knowledge articles, incidents, requests, and cases for AI-driven interactions. " Support conversational automation and employee-support workflows. " Troubleshoot API, authentication, integration, and workflow issues. " Work with business teams to identify opportunities for automation. " Configure ServiceNow Flow Designer and IntegrationHub. " Develop scripts, Script Includes, Business Rules, and REST integrations. " Monitor integrations and troubleshoot production issues. " Support testing, releases, upgrades, and deployment activities. " Document integrations, APIs, workflows, and technical architecture. Required Skills " 3 years ServiceNow development. " Hands-on Moveworks integration/development experience. " Strong REST API experience. " ServiceNow IntegrationHub. " Flow Designer. " JavaScript / Glide APIs. " ServiceNow ITSM. " Service Catalog and Knowledge Management. " Incident and Request Management. " API authentication such as OAuth. " Troubleshooting of enterprise integrations. Preferred " Experience with Moveworks Studio. " Moveworks API/integration experience. " Experience with conversational AI or enterprise virtual agents. " ServiceNow Virtual Agent. " Employee Center. " HRSD. " Microsoft Teams integration. " Azure AD / Entra ID. " Experience with SSO/SAML/OAuth. We are committed to fostering a diverse, inclusive, and equitable workplace where individuals from all backgrounds feel valued and empowered to contribute their unique perspectives. We strongly encourage applications from candidates of all genders, races, ethnicities, abilities, and experiences to join our team and help us build a culture of belonging.

Job Description Provide a short description of the Position: The candidate for this position will be responsible for providing technical support for hardware and software for end users. This position will oversee and establish Service Desk processes designed to enable the delivery of high-quality service to end users and ensure service support and delivery are in place to meet the agency's business needs. Provide a list of the day-to-day tasks to be performed by the Selected Candidate: • Develop and document architectural design for endpoint hardware as well as operating systems configurations and management capabilities, • Perform secure baseline image creation and tailoring of Windows operating system images for specific hardware configurations from a common core baseline, • Support application packaging, deployments, documentation and release control in an Enterprise environment, • Utilize PowerShell scripting to maximize productivity of platform management, • Administer corporate mobile device management solution, • Maintain platform security and compliance in alignment with agency's cyber security program to protect data, • Define, create and test Group Policies and updates for endpoint OS, • Utilize standard enterprise tools to develop or implement infrastructure hardware, software or other technical components, • Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability, • Work alongside business operations teams, project management teams, and additional IT teams to coordinate work efforts and establish processes, • Perform system software and hardware upgrades and changes; including planning, scheduling, testing and coordination, • Monitor, measure and test current/new infrastructure products and services, • Perform operational, project and support tasks with little to no supervision, while meeting or exceeding SLAs and performance expectations., • Develop and ensure deployment documentation such as design and environment specifications, user and technical manuals, and process documentation. Works with and troubleshoots remote access technologies (VPN, terminal services), • Maintain Active Directory Group Policy and Preference management, • Monitor operating system & apply patching when applicable, • Collaborate with internal and external application support, systems infrastructre, security, network, telecom, and service desk departments to deliver the best desktop experience to the enterprise, • Conduct proof of concepts and evaluation of new client computing hardware and software technology and research and develop new procedures that streamline operational processes, • Subject Matter Expert on highly complex issues for Desktop and Service Support teams Position Mandatory Qualification (Per Attachment 7, Section 1.2.4) IT Specialist Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer. What are the daily work hours? (Note if negotiable or list preferred start and end time): 8-4:30 PM, 8:30-5 PM, with 1/2 hour unpaid lunch break What type of software is typically used by the Agency? Windows/JAVA/Oracle What type of hardware is typically used by the Agency? Laptop, desktop, network printers. Position Requested Qualifications (Per Attachment 7, Section 1.2.5) • 84 months experience in the field of Desktop Engineering, • 84 months experience with technical approaches in design, build testing and debugging problems, • 84 months experience in mobile device management (MDM) solution, • 84 months experience with Active Directory group policy standard, • 84 months of engineer experience; research, analysis, planning and implementation, • Certifications relevant to MS Windows, • 84 months experience with Networking concepts (DHCP, VLANS, ACLs, Firewalls, etc.), • 84 months experience with organizational skills (effectively manages assigned tickets & queues; properly categorize, document ticket resolution in a timely manner) & ability to handle multiple tasks and shifting priorities (effectively prioritize impact vs. urgency. Ex. Technician is working on a non urgent task like inventory update then a ticket comes regarding a field users' computer not turning on at all.), • 84 months experience in Windows 11 including 64 bit operating systems, • 84 months experience with Client workstations hardware and operating systems, • 84 months experience with Window image deployment and package creation/management, • 84 months experience with client-based security management tools including anti-virus, PKI, HHD encryption, and general client-based security hardening, • 84 months of scripting language experience - Power Shell & VB Script preferred, • 84 months experience with cyber security best practices and compliance, • 84 months experience with advanced troubleshooting and support for VPN, VDI, 2 Factor Authentication and network printing, • 84 months active directory management experience, • 84 months experience analyzing and problem-solving hardware/software issues Additional Information Requests: Are there additional security requirements for the Authorized User? Yes If YES, include the additional security requirements: Background check including fingerprinting Will additional training potentially be required during the Engagement? Yes If YES, provide description of anticipated training: Any state-mandated OER trainings. What type and/or manner, of knowledge transfer is requested during the Engagement? Formal Documentation Is travel anticipated during the Engagement? No

Job DescriptionCompany Description Engineering the AI-powered enterprise. With AI and cloud-native solutions, BETSOL accelerates cloud transformation for enterprises across 17+ countries. BETSOL holds several engineering patents, and is recognized with industry awards. BETSOL maintains a net promoter score that is 2x the industry average. BETSOL’s open source backup and recovery product line, Zmanda (Zmanda.com), delivers up to 50% savings in total cost of ownership (TCO) and delivers best-in-class performance. BETSOL Global IT Services (BETSOL.com) builds and supports end-to-end enterprise solutions, reducing time-to-market for customers. BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore & Belagavi, India. We take pride in being an employee-centric organization, offering comprehensive benefits and opportunities. Learn more at betsol.com Job Description Support & Operations • Provide onsite support for Customer offices as needed., • Coordinate with offshore teams (network, security) to facilitate new office locations setup and maintenance tasks., • Facilitate employee onboardings and offboardings., • Install, configure, test, and maintain desktops, laptops, peripherals, and related hardware., • Provide technical support for desktops, laptops, printers, scanners, and other end-user devices., • Troubleshoot and resolve hardware, software, OS, and peripheral-related incidents and service requests., • Contact end users via phone or Microsoft Teams to schedule remote or onsite support sessions., • Deliver timely resolution while maintaining high customer satisfaction. Ticket & Service Management • Monitor, assign, prioritize, and resolve tickets using ITSM tools such as ServiceNow, Jira, or similar platforms., • Adhere to SLA, ticket quality standards, documentation requirements, and escalation procedures., • Perform root cause analysis for recurring issues and collaborate with teams for permanent fixes., • Ensure accurate time tracking, ticket updates, and resolution notes as per ITIL best practices. System & Software Administration • Perform OS installation, reinstallation, upgrades, patching, and configuration for Windows desktops and laptops., • Install, upgrade, and support standard enterprise applications such as Microsoft Office, Acrobat Reader, mail clients, and collaboration tools., • Deploy and maintain antivirus and endpoint protection solutions; detect and remove malware or viruses., • Configure user profiles, email accounts, and basic system policies as required. Network & Connectivity Support • Troubleshoot LAN, Wi-Fi, VPN, and basic network connectivity issues., • Configure and support network and local printers., • Coordinate with network and security teams for escalations related to infrastructure issues. Asset, Inventory & Lifecycle Management • Manage IT assets throughout their lifecycle, including procurement, allocation, tracking, recovery, and disposal., • Maintain accurate asset records using CMDB and asset management tools such as ServiceNow, Insight, HPAM, etc., • Handle IT inventory management, ensuring adequate stock levels for laptops, desktops, accessories, and spares., • Support e-waste management and e-recycling activities in compliance with company policies. User Lifecycle Management • Execute IT onboarding and offboarding activities, including system setup, access provisioning, asset handover, and recovery., • Ensure data security and compliance during employee exits by following standard IT procedures. Compliance, Documentation & Continuous Improvement • Follow IT policies, security standards, and compliance requirements., • Create and update technical documentation, SOPs, and knowledge base articles., • Proactively identify opportunities to improve processes, automation, and service delivery., • Collaborate with cross-functional IT teams for projects, upgrades, and rollouts. Qualifications Required Skills & Competencies Experience: 3+ years of experience covering the following: • Must have experience providing onsite support at customer locations., • Strong experience with Windows and Mac OS installation, configuration, troubleshooting, and support., • Hands-on experience with hardware equipment such as helping setup firewalls, server racks, switches, access points, and cabling., • Hands-on experience with software troubleshooting., • Experience with employee onboarding and offboarding., • Experience with laptop setup automation such as Dell autopilot or similar platforms., • Experience with printer configuration, email setup, Wi-Fi, and LAN connectivity issues., • Experience with ITSM tools (ServiceNow, Jira, etc.) and CMDB-based asset management., • Experience with ITIL processes: Incident, Request, Problem, and Change Management., • Excellent verbal and written communication skills with the ability to interact with global users and strong vendor management., • Strong analytical, troubleshooting, and independent problem-solving skills., • Must have current enterprise (mid to large size organizations) experience in IT support or experience working with an MSP provider., • Must be willing to commute and work on-site at client locations in NY and NJ, 2-3 times per week. Travel expense reimbursement policy provided. Certifications (Preferred) • MCSE, MCITP, MCTS, or equivalent certifications are an added advantage. Education • Bachelor’s Degree in an IT-related discipline or equivalent. Additional Information Applicants must be authorized to work in the United States. This position is not eligible for employment visa sponsorship now or in the future. We know great talent comes from many backgrounds. If you’re excited about this role but don’t meet every qualification, we still encourage you to apply. We value curiosity, ambition, and a willingness to grow. At BETSOL, we foster an environment where diverse perspectives are valued and everyone feels empowered to contribute. Hiring decisions are based on qualifications, merit, and business needs. Benefits & Perks We offer a comprehensive and competitive benefits package designed to support your well-being, growth, and overall experience: • Competitive salary, • Medical, dental, and vision coverage, • 401(k) with company match, • Flexible PTO + paid holidays, • Hybrid work flexibility, • Learning & development support, • Inclusive, team-driven culture, • Opportunities to work with and learn from teams across the world BETSOL is an equal opportunity employer. All your information will be kept confidential according to EEO guidelines.

Job Description Elite is the trusted automation platform for law firm operations across most of the world's largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite's products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com. Position Overview We're building a next-generation support organization for the future of our SaaS platform, and we're looking for a Principal Technical Support Analyst to help lead the way. In this role, you'll be part of our Tier 2 technical support function, responsible for diagnosing and resolving complex cloud, API, and platform issues. You'll guide a team of technical experts, partner closely with Engineering and Product, and ensure our customers receive fast, accurate, and high‑quality technical resolutions. This role is customer-facing when needed and requires someone who can speak confidently with senior business and technical leaders during high‑visibility incidents and escalations. Work Arrangement: Hybrid - NYC Responsibilities • Lead and grow a high‑performing team of Tier 2 technical support engineers., • Own end‑to‑end resolution of technical incidents across cloud services, APIs, and customizations., • Communicate clearly and confidently with executive‑level customer stakeholders during escalations., • Partner with our Technical Product Manager to prioritize issues, improve triage, and reduce engineering interruptions., • Drive problem management by identifying root causes and recurring incident patterns., • Help implement AI‑powered triage and deflection to improve speed and scale., • Build playbooks, runbooks, and processes that elevate our support quality., • Perform other duties as assigned to support departmental and company objectives. Qualifications • Bachelor's Degree in Computer Science, Information Technology, Information Systems, Engineering, or a related technical field, or equivalent education and practical experience., • 5+ years in SaaS technical support, operations, or escalations engineering., • 2+ years managing technical support or incident‑response teams., • Extensive experience speaking directly with CIOs, CTOs, senior business leaders, and enterprise architects., • Strong technical troubleshooting skills across cloud platforms, APIs, and observability tools., • Experience guiding customers through incidents with empathy, clarity, and confidence., • Excellent communication skills—able to simplify complex technical issues for any audience., • Ability to travel up <10% as business needs require, • Role requires the following physical capacity: Light: up to 20 lbs – occasional lifting or movement of light objects, • Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position Benefits • Competitive Compensation Package ($144,000 - $160,000 base salary + variable Component), • Comprehensive Healthcare Coverage (Health, Dental, Vision), • Retirement Savings Plan with an Employer Contribution, • Professional Development Opportunities, • Tuition Reimbursement, • Parental Leave, • Time Off, • Wellness Initiatives, • Employee Assistance Program, • Generous Global Parental Leave, • Calm, free premium subscription, • Employee Discount Program Please note that we do not offer sponsorship for this position. Additional Information At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter. In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment. Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma. As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We are not accepting applications submitted through recruiting agencies.

Job Description Field Operations Specialist Duration: 12 months (Contract – NO BENEFITS) Location: New York, NY (100% onsite, no remote). Covers Brooklyn and the Bronx. Job Description The organization’s Office of Information Technology seeks a Field Operations Specialist who will be responsible for managing IT Technology Rooms (MDF, IDF, Datacenter). Background: Office of Information Technology The Office of Information Technology provides IT services for the organization. These services include Systems Development, Database Management, Network and Telecommunication Services, and Technical Support. The department provides IT solutions to address the organization’s overall business and operational needs. It is also responsible for coordinating with state and city agencies on IT-related issues, and for implementing and enforcing compliance with citywide cybersecurity requirements and IT policies. Infrastructure The infrastructure unit is responsible for IT infrastructure management and is made up of five operational areas: Server Operations, Network Operations, Datacenter & IT Operations, Systems Design & Architecture, and Specialized Applications Support. • Server Operations oversees and manages a server environment of 400+ physical and virtual servers at the datacenter and remote sites (configuring, patching, provisioning, vendor management, etc.)., • Network Operations oversees and manages the entire network landscape. This includes the datacenter, switching, routing, LAN/WAN/WWAN connectivity, VPN/remote access, storage (SAN/NAS), data security, and the IT footprint across all 37 offices in five boroughs, with 200+ pieces of network gear. Scope of Work The Field Operations Specialist is responsible for managing IT Technology Rooms (MDF, IDF, Datacenter). Specific duties will include: • Validate daily operations of the equipment installed in the IT Operations Rooms in offices across the assigned borough., • Install, connect, and configure backup power supplies (UPS) and Power Distribution Units (PDU) to connect hardware equipment., • Maintain an updated inventory of all hardware equipment installed in the IT Operations Rooms in offices across the assigned borough., • Keep the IT Operations Rooms in offices across the assigned borough clean and organized., • Act as the point of contact with vendors for all hardware equipment installed in the IT Operations Rooms across the assigned borough, for equipment deliveries and equipment replacement., • Work with other Infrastructure groups to identify and resolve any issues affecting the hardware equipment installed in the IT Operations Rooms across the assigned borough., • Perform hardware equipment replacement for failed components (hard disks, power supplies, RMAs) in coordination with Infrastructure groups and product vendors., • Rack and stack hardware equipment (servers, switches, routers, hardware appliances, wireless access points) as required., • Perform commissioning of UPS, PDU, and environmental monitoring devices (cooling, humidity)., • Perform network patching (connecting patch cords to switches, routers, data circuit CPE, servers, and hardware appliances)., • Complete circuit cutovers in coordination with city technology teams and the Infrastructure Network and Telecom groups., • Un-rack and remove retired hardware as part of refresh projects, and follow the decommission process in coordination with the Directors of Infrastructure and Asset Management. Qualifications • Preferably 5 years of proven experience in Field Operations in Information Technology., • Experience managing MDF and IDF technology rooms., • Experience with various tools (e.g., MS Office including Project, PowerPoint, Visio, MS Teams, PPM, SharePoint)., • Working knowledge of IT infrastructure: Windows Servers, VMware, Cisco network gear, Wi-Fi, VoIP, on-prem datacenter, desktops, laptops, smartphones, EPL data circuits, UPS, PDU, and security surveillance systems., • Excellent interpersonal and communication skills., • Ability to multitask and perform in a fast-paced, high-pressure environment., • Ability to work independently or within a group to solve complex problems., • Strong team player with a service-oriented attitude and customer focus., • Vendor management skills., • Must be able to lift and move equipment weighing up to 50 lbs., • Must be able to travel as needed between 37 sites across the five boroughs of NYC, including 24x7x365 sites and secure facilities.

Job Description Provide a short description of the Position: The candidate for this position will provide technical support for hardware and software. This position will deliver high-quality service to end users and ensure service support and delivery are in place to meet the agency's business needs. Provide a list of the day-to-day tasks to be performed by the Selected Candidate: • Taking care of level 2 tickets (and level 1 when necessary ex: answer phone, create tickets)., • Onboarding new staff (equipment deployment), offboarding staff, training state staff, providing support for issues that need to be escalated and completed in a timely manner., • Utilize PowerShell scripting to maximize productivity of platform management., • Administer corporate mobile device management solution., • Maintain platform security and compliance in alignment with agency's cyber security program to protect data., • Test Group Policies and updates for endpoint OS., • Utilize standard enterprise tools to develop or implement infrastructure hardware, software, or other technical components., • Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability., • Work alongside business operations teams, project management teams, and additional IT teams to coordinate work efforts and establish processes., • Perform system software and hardware upgrades and changes; including planning, scheduling, testing and coordination., • Monitor, measure, and test current/new infrastructure products and services., • Perform operational, project, and support tasks with little to no supervision, while meeting or exceeding SLAs and performance expectations., • Develop and ensure deployment documentation such as design and environment specifications, user and technical manuals, and process documentation., • Use of remote access technologies (VPN, terminal services)., • Collaborate with internal and external application support, systems infrastructure, security, network, telecom, and service desk departments to deliver the best desktop experience to the enterprise. Position Mandatory Qualification (Per Attachment 7, Section 1.2.4) Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer. What type of software is typically used by the Agency? Windows/Java/Oracle What type of hardware is typically used by the Agency? Server, Laptops, desktops, printers and other peripherals. Position Requested Qualifications (Per Attachment 7, Section 1.2.5) • 36 Months experience in the field of Desktop Support, • 36 Months experience with technical approaches in design, build testing, and debugging problems., • 36 Months experience in mobile device management (MDM) solutions., • 36 Months experience with Active Directory group policy standards, • 36 Months experience with Networking concepts (DHCP, VLANs, ACLs, Firewalls, etc)., • 36 Months of Windows 7 & 10 experience including 64 bit operating systems., • 36 Months of experience with Window image deployment using MDT., • 36 Months of experience with client-based security management tools including anti-virus, PKI, HDD encryption, and general client based security hardening., • 36 Months of scripting language experience - Power Shell preferred, • 36 Months of engineer experience: research, analysis, planning and implementation., • Certifications relevant to MS Windows, • 36 Months experience with advanced troubleshooting and support for VPN, 2 Factor Authentication, and network printing., • 36 Months active Directory management experience, • 36 Months experience with cyber security best practices and compliance, • 36 Months experience with Client workstation hardware and operating systems, • 36 Months of experience of analytical and problem-solving abilities dealing with hardware and software issues. What is the format of the Candidate interview? In-person Is telecommuting allowed for this position? No What are the daily work hours? 8:00-4:30 PM, 8:15-4:45 PM, 8:30-5 PM, 9-5:30 PM; with 1/2 hour unpaid lunch break

Job Description Founded by the Sisters of Charity of New York, the University of Mount Saint Vincent is an academically excellent, authentically inclusive, Catholic and ecumenical liberal arts university. The University combines a strong core curriculum with a full array of majors in the liberal arts and, within the tradition of liberal education, selected professional fields of study. At Mount Saint Vincent, a student’s education extends beyond knowledge, skills, and preparation for work. We seek the development of the whole person. In the spirit of Vincent de Paul and Elizabeth Ann Seton, we foster an understanding of our common humanity, a commitment to human dignity, and a full appreciation of our obligations to each other. Through its School of Professional and Continuing Studies, the University extends its primary undergraduate mission by offering high quality graduate studies in business, education and nursing and an array of undergraduate and certificate programs serving non-traditional students. Job Description The IT Support Technician provides responsive, hands-on support for the University’s technology environment. The technician diagnoses and resolves hardware, software, account access, and connectivity issues to support faculty, staff, and students, while helping maintain secure and reliable classroom and administrative technology. This is a full-time, exempt, on-site position with flexibility for alternate shifts as needed. Rotating Shift: Monday-Friday 7:30 AM – 3:30 PM, 10:00 AM – 6:00 PM, 12:00 PM – 8:00 PM Responsibilities: • Provide courteous and responsive customer service via phone, email, remote tools, or in person., • Install, maintain, configure, and troubleshoot PCs, peripherals, and software., • Support the full lifecycle of University computers and devices, including setup, imaging/provisioning, deployment, inventory, refresh, and secure retirement., • Assist with Microsoft Intune endpoint management, including device enrollment, configuration profiles, application deployment, compliance monitoring, and troubleshooting under established IT procedures., • Assist users with Help Desk inquiries, ensuring timely and effective issue resolution., • Diagnose and resolve software, hardware, and basic network-related issues (IP, DHCP, DNS)., • Assist users with Microsoft 365 accounts, identity and access issues, password resets, multifactor authentication (MFA), and approved account provisioning procedures., • Provide technical support for the University’s Learning Management System (Canvas)., • Set up and troubleshoot classroom and conference room audio/visual technology., • Assist senior IT support colleagues with computer lab hardware and software deployments., • Conduct computer rollouts for departments and employees., • Support University telephone and voicemail systems., • Train employees and students to effectively use University technology, including productivity tools like Microsoft Teams and OneDrive., • Use University-approved generative AI tools responsibly to improve support documentation, draft FAQs, enhance user training, and streamline routine service desk workflows while safeguarding University data., • Assist in cybersecurity training programs and help implement best practices., • Apply University information security and privacy procedures when handling devices, accounts, and student or employee information (including FERPA-protected records, where applicable), and report suspected security incidents promptly., • Log, prioritize, troubleshoot, document, and resolve service desk tickets; communicate updates, meet established service targets, and escalate complex issues appropriately., • Develop user guides and FAQs for common technical issues., • Maintain accurate asset records and technical knowledge-base entries; assist with new employee onboarding and technology offboarding as authorized., • Collaborate with IT colleagues to identify opportunities for technology improvement, • Additional duties as assigned Requirements • Bachelor’s degree required; a degree in Computer Science or a related field is preferred., • Entry-level position, but recent experience supporting and troubleshooting Windows and Apple machines and operating systems is necessary., • Computer operating systems, Microsoft 365, basic networking concepts (IP, DHCP, DNS, Wi-Fi), and cybersecurity best practices., • Proficiency with Microsoft 365 applications, including Teams, OneDrive, SharePoint, Outlook, and related enterprise tools., • Strong customer service, analytical abilities, and attention to detail., • A valid driver’s license is required for occasional work-related driving and technology support assignments Preferred Qualifications: • Experience with BANNER or other ERP systems., • Familiarity with disk imaging software and Avaya phone systems., • Experience supporting Microsoft Active Directory, Microsoft Entra ID (formerly Azure AD), Microsoft Intune, and Windows Autopilot., • Familiarity with IT service management and ticketing tools, such as SysAid, and common remote-support platforms., • Working knowledge of generative AI and AI-assisted support tools, such as ChatGPT, Microsoft Copilot, Google Gemini, NotebookLM, or AI chatbots, is a plus; familiarity with responsible use of AI and data privacy is preferred., • Experience supporting higher education technology environments, classroom audio/visual systems, or mobile devices is a plus., • Practical knowledge of data networks, peripherals, and infrastructure cabling. Benefits Annual Salary - $66,300 Benefits: • Generous paid time off beyond the time the University is closed for holidays, including vacation, and sick leave., • Comprehensive health, dental, and vision insurance., • 100% employer sponsored Life Insurance & LTD benefits., • 403(b) Retirement plan with employer matching., • Professional development opportunities., • Tuition benefits for employees and their dependents., • Employee Assistance Program.

Job DescriptionBenefits: • Help or transport service, • Opportunity for advancement, • Training & development Experienced IT Helpdesk Technician Part-Time position Job Summary NYC-based, small-size IT consulting company operating in the fashion industry and several other sectors. We are seeking an experienced IT Helpdesk Technician to provide high-quality technical support to end users across the organization. The job is part-time (3-4 days per week, 9am-5pm) in central Manhattan location. The ideal candidate has strong troubleshooting skills, a customer-focused mindset, and hands-on experience supporting desktops, laptops, networks, and common business applications in a fast-paced environment. Key Responsibilities • Provide Level 2 (and advanced Level 1) technical support for hardware, software, and network issues, • Troubleshoot and resolve issues related to Windows/macOS operating systems, Microsoft 365, email, and common business applications, • Support user accounts, permissions, and security using Active Directory, Azure AD, and related tools, • Diagnose and resolve network connectivity issues (LAN, Wi-Fi, VPN), • Install, configure, and maintain desktops, laptops, printers, and mobile devices, • Escalate complex issues to senior IT staff or vendors when required, following established procedures, • Document incidents, solutions, and procedures in the ticketing system and knowledge base, • Participate in system upgrades, rollouts, and IT projects as needed, • Ensure compliance with security policies and data protection standardsRequired Qualifications, • 2/3 years of experience in an IT helpdesk or technical support role, • Strong knowledge of Windows environments (Windows 10/11, Windows Server basics), • Hands-on experience with Active Directory, Group Policy, and user management, • Familiarity with Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), • Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP), • Excellent problem-solving and communication skills, • Ability to manage multiple issues and prioritize effectivelyPreferred Qualifications, • Experience with macOS and mobile device management, • Basic knowledge of firewalls, VPNs, and endpoint security solutions, • Experience supporting remote users and hybrid work environmentsSoft Skills, • Strong customer service orientation, • Clear verbal and written communication, • Patience and professionalism under pressure, • Ability to work independently and as part of a teamWork Environment, • Office-based, midtown Manhattan (near Grand Central Station), • May require occasional after-hours, • 3-4 days part-time position (9 to 5pm)Compensation & Benefits, • Salary: to be discussed during the interview process, • Ongoing training and certification support, • Career growth opportunities within the IT team

Job DescriptionCompany Description We are a boutique IT recruiting agency that strictly works with IT consulting companies and managed services providers. We place candidates on a permanent, full time basis (no contract or contract-to-hire positions). Job Description Field Technician – Managed IT Services (MSP) Location: New York City / Manhattan Compensation: Up to $65,000 annually + benefits Employment Type: Full-Time The Opportunity We are recruiting for an established New York City managed services provider that is looking to add a Field Technician to its growing technical team. This is a client-facing IT support position for someone who already has experience working for an MSP and enjoys working directly with end users. You will provide both remote and onsite support, traveling to client locations throughout Manhattan to troubleshoot issues, support users and serve as a trusted technical resource. Technical ability matters, but communication skills are paramount in this position. The right person must be personable, professional, patient and comfortable walking into a client’s office and interacting with everyone from individual end users to senior executives. This is also a genuine career-development role. The company has a strong history of promoting from within, and successful Field Technicians can grow into senior-level Systems Administrator and Systems Engineer positions as they develop technically and take on greater responsibility. What You’ll Do Provide onsite and remote technical support to clients throughout New York City Troubleshoot Windows and macOS desktops, laptops, applications and peripherals Support Microsoft 365, Outlook, Teams, OneDrive and other business applications Perform Active Directory and Entra ID user administration, including account creation, password resets, permissions, groups and onboarding/offboarding Diagnose networking issues involving TCP/IP, DNS, DHCP, Wi-Fi, VPN connectivity and LAN environments Install, configure and troubleshoot desktops, laptops, printers, monitors, docking stations and other office technology Assist with workstation deployments, hardware refreshes and new-user setups Resolve issues remotely when possible and travel onsite when hands-on support is required Accurately document troubleshooting, resolutions and client environments in ticketing and documentation systems Escalate advanced issues to senior engineers while providing complete and useful technical information Communicate clearly with clients throughout the troubleshooting process and ensure they understand the status and resolution of their issue Work alongside senior engineers and gain exposure to more advanced systems, networking and infrastructure projects What We’re Looking For Previous experience working for a Managed Services Provider (MSP) is required Approximately 2+ years of professional IT support, desktop support, help desk or field support experience Hands-on experience supporting Microsoft 365 and Active Directory / Entra ID environments Strong Windows desktop and laptop troubleshooting skills Working knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, Wi-Fi, switches and routers Experience supporting users both remotely and face-to-face Experience with ticketing, PSA, RMM or documentation platforms such as ConnectWise, Autotask, HaloPSA, IT Glue, Datto or similar tools Ability and willingness to travel regularly to client sites throughout Manhattan Strong troubleshooting instincts and the ability to know when to resolve an issue independently versus escalate it Communication & Client Service This is not a back-office IT position. You will regularly represent the company inside client offices, so we are looking for someone who: Communicates clearly and professionally Enjoys working directly with people Can explain technical problems without unnecessary jargon Remains patient and composed with frustrated users Listens carefully before jumping to a solution Is comfortable interacting with executives and other high-level users Takes ownership of problems and follows through Understands that providing excellent IT support is as much about the user experience as the technical fix Strong technical candidates who struggle to communicate effectively with clients will not be successful in this role. Preferred Experience Experience with any of the following would be helpful: Microsoft Intune or other endpoint management platforms Exchange Online administration Group Policy Windows Server Network troubleshooting and switch/firewall environments ConnectWise, Autotask, HaloPSA or similar MSP platforms IT Glue or similar documentation platforms Financial-services, legal or other high-touch professional-services clients Supporting executive or VIP users Career Growth This company promotes heavily from within and views the Field Technician role as a feeder position into senior technical roles. Strong performers who demonstrate reliability, excellent client service and continued technical development can advance into Senior Systems Administrator, Senior Systems Engineer and other higher-level infrastructure positions. The goal is not for the right person to remain a Field Technician indefinitely. This is an opportunity to join the company, learn its client environments, build broader technical skills and progress into significantly more advanced systems and engineering work. If you have a solid MSP support foundation, enjoy working with clients and want a clear path toward becoming a senior-level engineer or administrator, we would like to hear from you. Salary: Up to $65,000 annually + benefits Qualifications MSP Experience Necessary Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionONLY CONSIDERING CANDIDATES WITH 5+ YEARS OF EXPERIENCE WHO RESIDE WITHIN A COMMUTABLE DISTANCE TO BROOKLYN, NY- NOT OPEN TO RELOCATION “Join GD Resources for dynamic opportunities in business management and IT, where innovation meets excellence.” About the Company: GD Resources is a Veteran Women-Owned Business Management and Information Technology company committed to excellence. GD Resources provides dynamic opportunities for veterans and professionals alike to contribute to innovative projects and drive success in a collaborative and supportive environment. Join us to make a difference, advance your career, and grow with a company that values integrity, diversity, and continuous improvement. Job Title: Senior IT Specialist Task Order: HBITS-07-14370 Agency: State of New York – Office of Addiction Services and Supports Location: Hybrid – Brooklyn, NY Duration: 30 Months Rate: Depends on experience Position Overview This HBITS role supports the ongoing operation of personal computing devices, applications, and network resources in the OASAS location; ensuring the standardized, efficient, and reliable operation of the office’s PCs, network, file and print services, and video teleconferencing environment. This role provides hands-on and remote (as necessary) technical assistance to end-users in response to agency ITSM incidents and requests. Support may entail resolving and/or escalating general day-to-day trouble tickets, as well as providing teleconference/video conference support to agency staff. Qualifications • IT Specialist: Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures, or business applications and products that run on those platforms – beyond that of a Programmer., • Senior (5–7 years): Candidate is able to work independently, without assistance, and provides guidance to others. May have an advanced education., • 6.5 years of technical experience in end-user desktop troubleshooting and support., • 6.5 years of technical experience with office-wide PC, laptop, network, and printer/peripheral troubleshooting and support activity., • 6 years of experience with ticket management software and related procedures (e.g., ITSM ServiceNow)., • 6 years of experience supporting, troubleshooting, and operating video-teleconference equipment., • 6 years of experience with the Microsoft Suite of products as well as Desktop Operating Systems., • 4 years of experience working as a support manager in an IT environment with responsibility for self-managing and supporting all aspects of IT within a setting supporting 75+ staff., • 4 years of experience in understanding and compliance with confidentiality related to sensitive data (e.g., HIPAA/HITECH Law, Pub 1075)., • 4 years of experience in a customer service–related support position providing direct, in-person technical support to Executive-level clients/customers and administrators., • 4 years of experience managing and prioritizing support calls., • 2 years of experience with internet-based teleconference software support (e.g., WebEx, MS Teams, Zoom). Day-to-Day Tasks • Monitor and oversee the local technical environment to ensure proper functioning (e.g., ensure network infrastructure, video conference, and other local systems are operational)., • Work with client agency to ensure timely incident reporting and service request entry through ITSM ServiceNow., • Understand the ITS organization in order to work effectively with ITS Dedicated Support Team, Workplace Services, and Enterprise Operations teams to ensure timely resolution and appropriate escalation., • Support end-user desktop environment and ensure automated updates of PCs and laptops via central operations occur., • Triage and resolve user access issues., • Provide direction to agency for submitting tickets, requesting training, and locating resources offered by ITS., • Ensure familiarity and proficiency in technical support of video conferencing equipment; reach out to ITS colleagues and/or vendor support (when available) for assistance., • Provide basic ‘how-to’ instruction to users for common desktop functionality/software issues and for establishing video conference calls and use of technology to present or share information. Ideal Candidate Profile • Proven ability to work independently and manage multiple technical priorities in a fast-paced environment., • Strong interpersonal and communication skills, especially in supporting executive or administrative users., • Excellent troubleshooting and problem-solving abilities with a customer-focused mindset., • Knowledge of ITSM workflows, ticket escalation, and documentation best practices., • Understanding of information security and compliance standards such as HIPAA/HITECH.Work Environment, • Hybrid schedule with both on-site and remote support duties., • Collaboration with internal IT teams and external vendors for incident resolution and project coordination., • End-user environment of approximately 75+ staff. Required Documents • Résumé, • Copy of candidate identification (driver’s license, passport, visa if applicable), • Degree/certifications (if applicable), • Three professional references, • Completed Form 2 GDR is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to equal opportunity in all aspects of employment, including hiring, promotion, compensation, and benefits. Powered by JazzHR vPx1z4HXet

Job Description Job Description / Qualifications Japanese IT company seeks for a Japanese Bilingual IT User Support Specialist. Position: IT User Support Specialist or Sr. IT User Support Specialist Division: Customer Support Division Office: New York (Hybrid – Min 3 days/week in the office: Might require more office attendance for training purpose or if the business requires.) FLSA Status: Non-Exempt Salary Range: $72-76K for IT User Support, $85-90K for Sr. IT User support Language: Japanese, English Bilingual (both must be business level or higher) Working Hour: M-F 9AM – 5PM Tier 1/IT User Support Specialist – User Support Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person or over the phone and respond to email messages for customers seeking technical help. Install, modify, and repair computer hardware and software. Provide basic training for customers in the usage of computers and telecommunications systems. Serve as the first point of contact for customers seeking technical assistance over the phone or email Perform remote and onsite troubleshooting through diagnostic techniques and pertinent questions Determine the best solution based on the issue and details provided by customers Walk the customer through the problem-solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or services Record events and problems and their resolution in the ticketing system Follow-up and update customer status and information Pass on any feedback or suggestions by customers to the appropriate internal team Identify and suggest possible improvements on procedures Train customers on proper use of hardware and software Prepare FAQ manuals Install and Configure Hardware and Software Component Troubleshoot Hardware and Software inquires Repair and Replace damaged hardware Reimage PC to repair software issues Provide and update technical documentation Password management Tier 2 / Sr. IT User Support Specialist- User Support and Consultation Provides analytical expertise and assists in a variety of user support activities, including, but not limited to, pre-consultation on procurement of IT products; consultation and advice for end users in problem resolution; guidance for troubleshooting by self-diagnosis and detailed investigation; development of troubleshooting scripts for end user support and technical support in the setup, installation and configuration of desktop hardware and software based on experience; perform desktop application test to ensure compatibility and education and independent decision-making skills. Participates in the design, testing and deployment of client configurations throughout the company. Consults with end-users to determine the most effective use and control of the end user H/W, S/W, system functionality and support functions based on own knowledge and experience. Develops documents, design, analyze, modify and test programs based on and related to specifications. Develops training programs and materials as well as user instruction to improve business operations.

Job DescriptionJob Description: Federal IT Specialist Role Type: Contractor Location: Remote About the Role We are seeking experienced Federal IT Specialists to contribute their technical expertise to a project focused on federal IT operations and AI training. In this role, you will help train and evaluate next-generation AI systems by assessing their understanding of federal IT processes, technical deliverables, and cybersecurity requirements. The engagement focuses on GS-2210 activities, incident response, information security compliance, and technical documentation. You will leverage your hands-on experience in hardware repair, network administration, and incident management to evaluate and improve AI-generated outputs based on realistic federal IT scenarios. Scope of Work • Review, analyze, and provide expert feedback on AI-generated content related to federal IT processes, including Authorization to Operate (ATO) packages, IT investment business cases, incident reports, and Privacy Impact Assessments (PIAs)., • Evaluate AI-generated troubleshooting approaches for complex hardware, software, network, and application incidents in realistic federal IT environments., • Provide actionable insights and technical guidance to support the development of accurate AI training resources for federal IT operations., • Evaluate and refine AI-generated technical documentation, system configurations, and security controls for accuracy and compliance., • Support incident response simulations and use-case evaluations to improve AI model performance in identifying, analyzing, and addressing security incidents., • Assess AI-generated outputs for alignment with federal cybersecurity, privacy, and information assurance requirements.Required Qualifications, • Minimum of 5 years of experience in federal IT roles (GS-2210 or equivalent), with demonstrated expertise in hardware repair, network administration, and incident response., • Proven experience implementing information security controls and maintaining compliance with federal frameworks, including FISMA and NIST standards., • Strong technical expertise in diagnosing and troubleshooting diverse IT environments, including hardware, software, networks, and applications., • Experience preparing, reviewing, or maintaining federal IT documentation, such as ATO packages, Privacy Impact Assessments, incident reports, and IT investment business cases., • Strong analytical and problem-solving skills, with the ability to evaluate technical solutions and identify gaps in system performance or security., • Commitment to maintaining data integrity, information security, and privacy across all project activities and deliverables.Preferred Qualifications, • Familiarity with evaluating AI-generated technical content for accuracy, security compliance, and operational relevance., • Experience supporting AI training, model evaluation, technical content validation, or data annotation projects., • Experience participating in federal IT incident response exercises, cybersecurity assessments, or security control evaluations., • Strong technical writing skills and the ability to communicate complex federal IT concepts clearly and accurately.

Job DescriptionJob Title: Service Desk Analyst Job Location: New York, NY Duration: Full-time Shift Schedule: Remote day shift schedule (7am to 3pm/8am to 4pm/9am to 5pm/10am to 6pm). Consultant is expected to work holidays if necessary as we are a 24/7 service desk. Summary: The Service Desk Analyst will serve as front-line, level 1, IT support for the enterprise, which includes seven hospital networks and the corporate office. The role involves monitoring and answering the Service Desk phone, e-mail message queues, and auto-triggered request queues during assigned tours. The analyst will provide support and customer service to users, promote and escalate problem, incident, and request action items, and ensure real-time Service Desk coverage to meet and exceed service level requirements and end-user expectations. Responsibilities: • Manage level 1 and 1 1/2 service incidents/requests from report to resolution., • Provide support and services to users, seeking to resolve as many calls as possible at level 1 and 1 1/2., • Provide customers with a single point of contact for Service Desk activities, problems, incidents, and request items., • Contribute to the continuous process improvement of the Service Desk Area., • Remain technically knowledgeable and current on all Service Desk tools in use in the Data Center such as ServiceNow performance monitoring tools., • Receive, prioritize, document, and actively resolve end-user help requests., • Triage requests to ensure accurate transfers and escalation, per service level agreements (SLA)., • Track open tickets and monitor ticket progress per SLA, closing ticket items when resolved., • Follow escalation and paging procedures to ensure SLAs are being met., • Provide support for issues related to password resets, MS Office, Windows, and other technical issues., • Provide a positive experience to clients by meeting and exceeding customer expectations, and engendering confidence that requests will be resolved., • Participate in special projects as needed and perform other duties as assigned., • Must be able to work independently as well as part of a fast-moving team., • Must be able to work at various locations when necessary along with working various shifts.Required Skills:, • Baccalaureate Degree in a relevant field from an accredited college or university., • One year of experience in a business, government, hospital, educational institution, or non-profit organization in analysis, development, and implementation of systems, methods, and procedures, management information development, and data coordination., • Familiarity with EDP applications and data processing programs., • A Master's Degree in Management, Business Administration, Hospital Administration Management, Public Administration, Accounting, or a relevant field from an accredited college or university is preferred., • A satisfactory combination of education, training, and experience may be considered.

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. \n At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. \n This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. \n\n \n \n The Role\n \n \n As an Account Director II Forward Deployed, you will own expansion and modernization across a portfolio of complex, high-profile Regional Enterprise accounts by connecting customer priorities to measurable outcomes enabled by network, cloud, security, managed services, and related technology solutions. You independently plan the account approach, create demand, shape commercial outcomes, and lead cross-functional pursuit teams without formal authority. Your deep understanding of customer business and financial priorities, market context, and relevant solutions makes you a trusted specialist who develops customers’ and colleagues’ understanding. \n \n \n \n \n The Main Responsibilities\n \n \n \n • Own and execute account strategies for complex or high-profile Regional Enterprise customers, including accounts with significant revenue, broad geographic reach, and diverse needs. \n, • Analyze each customer’s business model, financial priorities, operating challenges, technology environment, and buying signals to identify whitespace, stakeholders, use cases, and funding paths. \n, • Build qualified expansion pipeline through executive relationships, proactive discovery, account intelligence, partners, marketing, and focused prospecting. \n, • Prioritize opportunities and resources based on customer value, solution fit, competitive dynamics, risk, and revenue potential; provide input that improves colleagues’ account approaches. \n, • Lead consultative discovery with executive, business, technical, operational, and financial stakeholders to define desired outcomes, value at stake, decision criteria, and urgency. \n, • Translate customer needs into outcome-based solution narratives and quantified business cases addressing value, investment, implementation considerations, risk, and cost of inaction.\n, • Serve as a recognized expert in one or more business, sales, product, or service areas; develop customer and colleague understanding through informed points of view and best practices.\n \n \n, • Direct and coordinate Solutions Engineering, Customer Success, Product, Delivery, Marketing, channel, and partner resources around clear customer and commercial objectives.\n \n \n, • Own expansion opportunities through qualification, solution validation, proposal, negotiation, close, and transition to activation. \n, • Exercise broad authority and moderate-to-considerable discretion, within company governance, to shape and negotiate product, service, pricing, and commercial terms with senior customer stakeholders. \n, • Establish mutual action plans, stakeholder commitments, milestones, and next steps; identify customer risk, competitive threats, and dependencies early. \n, • Lead small-to-medium cross-functional pursuit teams without supervisory authority and hold contributors accountable for agreed actions and customer outcomes. \n, • Maintain rigorous account plans, stakeholder maps, pipeline coverage, qualification, forecasts, next steps, and CRM records. \n, • Use AI, agents, and automated workflows to improve research, prioritization, meeting preparation, follow-through, and opportunity management; validate outputs and apply sound judgment.\n, • Share customer and market insight, coach peers on proven practices, and help improve sales execution and solution fit. \n \n \n \n \n \n What We Look For in a Candidate\n \n \n \n, • 6+ years of complex B2B sales experience, or equivalent evidence of capability, with sustained success growing existing customer relationships and achieving sales goals. \n, • Bachelor’s degree or equivalent education and experience; practical experience with AI-enabled sales tools is preferred. \n, • Experience owning complex or high-profile accounts and advancing multi-stakeholder technology opportunities from discovery through negotiation and close. \n, • Deep expertise in one or more relevant domains, such as customer business and financial drivers, networking, cloud, security, managed services, or enterprise technology sales. \n, • Demonstrated judgment and discretion in structuring and negotiating product, service, pricing, or commercial terms with senior customer stakeholders. \n, • Ability to plan account strategy independently, influence colleagues’ approaches, and lead cross-functional teams without formal authority.\n, • Strong executive communication, business-case development, forecasting, pipeline management, and CRM discipline. \n \n \n \n #projectvelocity \n \n \n \n \n Compensation\n \n \n This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.\n \n \n Location Based Pay Ranges\n \n \n $109,649 - $146,192 in these states: FL GA IN KS OH PA SC TN WI \n \n $115,133 - $153,507 in these states: MI MN NC \n \n $120,617 - $160,812 in these states: DC IL MA MD NJ NY VA \n \n \n Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's:BenefitsBonus Structure\n #LI-Remote \n #ProjectVelocity \n \n \n \n \n What to Expect Next\n \n \n \n\n Requisition #: 343666 \n \n Life at Lumen \n Life at Lumen is human and connected, even in a fast moving, AI‑focused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. \n Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win. \n To learn more about Life at Lumen and how we live the Lumen 8, please visit: \n https://jobs.lumen.com/global/en/life-at-lumen \n \n Background Screening \n If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. \n Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. \n \n Equal Employment Opportunities \n We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. \n \n Privacy Notice \n Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. \n To review Lumen’s Global Employment Applicant and Talent Community Privacy Notice, please visit: \n https://jobs.lumen.com/global/en/privacy-notice \n \n Disclaimer \n The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. \n In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. \n Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Title: AVP Store Design, Concept \n Location: Manhattan, NY \n Duration: 4 Months Contract + Possibility of Extension \n Hybrid: 3 days onsite per week and 2 days remote \n \n Note: Those Candidates who can work on W2 basis without any sponsorship are encouraged to apply. \n \n Job description: \n The Assistant Vice President Store Design - Concepts is responsible for driving the creative vision and conceptual evolution of the company's retail environment across the 3 brands. This role serves as the custodian of each brand's design language, ensuring consistency, innovation, and excellence across all customer touchpoints. \n The AVP will lead the development and governance of the Design Standards Bible, translating brand strategy into scalable retail design guidelines while continuously evolving the customer experience. The role also leads the conceptual design of flagship stores, temporary retail formats, and strategic retail initiatives, working closely with cross-functional stakeholders to deliver commercially impactful and aesthetically compelling spaces. \n \n Your Impact \n Brand Concept Development \n • Lead the conceptual evolution of retail design across the 3 brands, ensuring each maintains a distinctive yet commercially relevant identity. \n • Develop innovative retail concepts that align with evolving customer expectations, brand positioning, and business strategy. \n • Research global retail, hospitality, architecture, and lifestyle trends to continually elevate the design direction. \n • Working closely with the procurement team on sourcing materials and delivery of concepts within the budget category \n \n Design Standards & Governance \n • Own, develop, and continuously update the Design Standards Bible for all 3 brands. \n • Establish design principles, material palettes, fixture standards, spatial planning guidelines, lighting standards, graphics integration, and customer experience touchpoints. \n • Ensure design consistency across all retail formats and markets through robust governance and review processes. \n \n Concept Design Leadership \n • Lead the localized element of flagship stores from initial vision through design development. \n • Develop innovative concepts for temporary stores and pop-ups \n • Collaborate with Roll out SD team, real estate, procurement, project delivery, construction, VM, marketing, and brand teams to ensure concept integrity throughout execution. \n \n Team Leadership \n • Lead and mentor a Designer and 3D Visualizer, fostering creativity, collaboration, and technical excellence. \n • Review and guide design outputs including layouts, mood boards, presentations, renderings, and concept packages. \n • Build a high-performing creative team that delivers best-in-class retail environments. \n \n Stakeholder Collaboration \n • Partner closely with Real Estate and Construction, VM, Operations and external consultants. \n • Present design concepts and strategic recommendations to senior leadership. \n • Manage external architects, consultants, and creative agencies where required. \n \n Innovation & Best Practice \n • Champion innovation in retail architecture, materials, sustainability, customer journey, and experiential design. \n • Benchmark against leading international retailers and luxury brands to ensure concepts remain contemporary and competitive. \n • Identify opportunities to improve design processes, standards, and efficiencies. \n \n Your Experience \n • Bachelor's or Master's Degree in Architecture (required). \n • Registered Architect preferred. \n • Minimum 10-15 years' experience in architecture, retail design, or store concept development. \n • Proven experience developing retail concepts for premium or multi-brand retail environments. \n • Strong portfolio demonstrating flagship retail projects, concept design, and brand evolution. \n • Experience developing and maintaining retail design standards and brand guidelines. \n • Proficiency in AutoCAD, Vectorworks, Revit, SketchUp and Adobe Creative Suite. \n • Experience reviewing or directing high-quality 3D visualization is preferred.

Job DescriptionMB2 Dental, a first-of-its-kind Dental Partnership Organization (DPO) founded in 2007 and based in Carrollton, TX, is actively hiring a Regional Manager of Operations! The Regional Manager of Operations is responsible for supporting the operational and financial success of multiple affiliated dental practices throughout an assigned territory. This role partners closely with doctor owners and office leadership teams to drive performance, develop talent, improve patient experience, and support practice growth. The ideal candidate has proven multi-practice management experience, strong leadership skills, and the ability to coach teams while balancing both strategic initiatives and day-to-day operational needs. This is a remote position that requires travel throughout New York. Overnight travel may be required based on business needs. Responsibilities: • Provide operational oversight and support for multiple affiliated dental practices within an assigned territory., • Partner with doctor owners and office leaders to drive practice performance and achieve operational goals., • Monitor key performance indicators including production, collections, accounts receivable, and profitability., • Develop and implement action plans to improve operational efficiency, patient experience, and financial performance., • Coach, mentor, and develop office leadership teams while promoting accountability and engagement., • Partner with Human Resources and Talent Acquisition on recruiting, onboarding, and retention initiatives., • Support billing, collections, and revenue cycle processes across assigned practices., • Serve as a liaison between affiliated offices and corporate support departments., • Travel regularly to practices to provide leadership, training, and operational guidance., • Lead special projects and operational initiatives as assigned. Qualifications: • 5+ years of multi-site or multi-practice management experience required., • Healthcare or dental operations experience strongly preferred., • Experience managing financial performance, accounts receivable, billing, and operational metrics., • Proven ability to coach, mentor, and develop high-performing teams., • Strong analytical, organizational, and problem-solving skills., • Excellent verbal and written communication skills., • Bilingual skills are preferred but not required., • Must be able to travel frequently throughout the assigned territory. Compensation & Benefits: • Starting salary of $90,000+ annually., • Comprehensive medical, dental, and vision benefits., • 401(k) with company match., • Paid time off and paid holidays., • Professional development and career growth opportunities. MB2 Dental Solutions, LLC is an equal opportunity employer.

Job Description Career Team is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career Team, we're solving today's unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you'll feel right at home here. The Regional Director of Operations will lead and oversee a region of Career Team's workforce operations with the potential to manage additional cities and projects as the organization continues to grow. This position is pivotal in driving the execution of the strategic plan within the region, ensuring excellence and integrity in workforce development initiatives. The ideal candidate will possess a deep understanding of Workforce Development, encompassing core programs, business strategies, and the broader operational landscape. As a key member of the Corporate Management Team, the Regional Director will champion performance, inspire innovation, and uphold accountability across all areas. While the Regional Director of Operations role is a remote role, the desired candidate must be able to successfully oversee operations and travel to designated projects. Career TEAM also Offers a Competitive Total Rewards Package Including: • 401k with a generous employer match;, • Medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;, • Disability insurance;, • Basic life insurance offered to all employees with an opportunity to purchase options for the family;, • Supplemental insurance. Your Impact on Career Team's Success: • Oversees all operations to include successful implementation of workforce operations, company policies and procedures, quality assurance, and financial initiatives. Ultimately responsible for the day-to-day operations including financial, internal quality outcomes, external quality outcomes and customer relationships;, • Oversees the development of the annual operating and capital budgets for each location and ensures expenses comply with budget constraints and revenue meets or exceeds budgeted goals;, • Develops and maintains contact with current funding sources, potential funding sources and, if applicable, local and state legislators and political leaders;, • Ensures locations are compliant with client/funding source and regulatory requirements, Company and Corporate policies and procedures;, • Ensures the provision of quality service consistent with applicable laws/regulations and corporate policies/guidelines/standards. Oversees and participates in quality assessment and performance improvement activities;, • Supervisor of local Executive Directors;, • Responsible for market growth in assigned region;, • Approves bid/contract development and submission, as necessary;, • Ensures implementation of corporate initiatives and directives;, • Approach each day and task with a "ZAG" mindset;, • Other duties and projects as needed. Ideal Qualifications for this Role Include: • Bachelor Degree;, • A minimum of five years experience with the proven ability to effectively manage systems, processes, and people;, • Experience in Workforce Development preferred;, • Five plus years of supervisory experience;, • Demonstrates the experience or ability for strategic development and management at an executive level;, • The ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient maintain a high-level of confidentiality;, • Knowledge about the local region and relevant partners (preferred);, • The capability to meet deadlines and work under pressure, including the ability to perform and complete a high volume of work assignments with speed and accuracy, work cooperatively with others and showing courteousness and a high level of professionalism;, • The ability to maintain confidentiality at all times, handle personnel matters effectively, and handle employee and personnel inquiries with sensitivity, tact and diplomacy;, • Able to travel locally and within the assigned region;, • A Valid Driver's License. Travel: Up to 20% regional travel is expected. Salary: $125,000 - $140,000 with the opportunity to earn an annual performance incentive. Position Type: Salaried, Exempt About Career Team: Founded in 1996, Career Team, LLC is a private workforce development organization. Career Team's outstanding record of accelerating the human condition has resulted in numerous honors: • Named by Inc. Magazine as one of America's 500 fastest growing privately held companies, • Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation, • Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program, • Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider As a socially conscious organization, Career Team has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See www.careerteam.com for more information. Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position. California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location. The Company collects Personal Information to use or disclose as appropriate to: (1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.

Job Description Location: New York City, Hybrid-Remote Reports to: CEO Nice to meet you! Pepper is an innovative, fast-growing DTC intimate apparel brand created to celebrate small-chested women. Our iconic, solution-driven bras, swimwear, and apparel are thoughtfully designed to make every moment and outfit a confident and authentic expression of your best self. Pepper has been obsessed with uncompromising fit for small chests since 2017, with our 470% funded Kickstarter launch. Today, Pepper has grown into a global community of millions of women, united by the belief that women deserve to feel perfectly enough exactly as they are. We’re reshaping the conversation around fit, style, and confidence for small-chested bodies everywhere. Come join the movement! What we’re proud of: • Remote-first, flexible, and human: We’re a fully remote-first team that values autonomy, balance, and trust. Pepper is built for people who want to do their best work from wherever they thrive. Without sacrificing connection, collaboration, or career growth., • Women-founded & Self-funded: As a women-owned company that never took traditional VC funding, we’ve scaled to eight-figure revenue through focus, creativity, and scrappiness. People come here to help rewrite what success looks like in DTC, and to build alongside a team that loves breaking the “rules” of how startups should grow., • Mission-driven with real impact: Everything we do is rooted in empowering small-chested people to feel confident and celebrated. Our mission shapes our products, our culture, and our decisions, from inclusive design to responsible manufacturing and community giving. Joining Pepper means using your work to make the world a little more comfortable, confident, and kind. This is where you come in Pepper is seeking a strategic, customer-obsessed, DTC-first Director of Merchandising to drive the assortment and commercial strategy behind Pepper's next stage of growth across intimate apparel, swimwear, and activewear. As Director of Merchandising, you will lead assortment strategy and shape the pricing and inventory recommendations behind every season. You will translate customer insight, sales data, and market opportunity into a focused, profitable line, and lead the merchandising side of the go-to-market process in partnership with Design, Brand Marketing, Ecommerce, Sourcing, and Product Development, including how the assortment shows up on site. This role is a key strategic and analytical partner to the Founders and Executive Team. You will contribute to long-range planning, present product strategy and business performance to leadership each quarter, and help build the merchandising function as Pepper scales. You will be accountable for assortment performance against the KPIs outlined below, and you'll be hands-on in the data, the line plan, and the day-to-day of a lean, fast-moving team. Merchandising Strategy & Assortment Planning • Lead development of the seasonal and annual line plan that delivers Pepper's revenue and growth goals, including category roles, core versus newness, and recommendations on where to grow, test, or exit., • Own line planning execution: number of styles, colorways, and sizes by category and launch window., • Build a strong core of best-sellers balanced with newness that drives customer acquisition and repeat purchase., • Contribute to long-range planning with the Founders and Executive Team, translating company goals into multi-season category and assortment strategies., • Monitor the competitive landscape and industry trends, and bring white-space and new category opportunities to leadership with a clear business case. Go-to-Market & Design Partnership • Lead the merchandising side of the go-to-market process each season, including line reviews, product brief presentations, and seasonal launch planning., • Partner with Design on seasonal creative direction, bringing customer and sales data into concept and line reviews., • Represent the commercial and customer point of view in design decisions, including sales performance, fit feedback, and margin implications., • Drive timely alignment between design and merchandising priorities, and bring a clear merchandising recommendation on the line to leadership., • Manage the merchandising side of the product lifecycle, from concept through launch, reorder, and exit. Pricing & Margin • Develop pricing strategy and architecture recommendations across the assortment, balancing profitability and customer demand, for final sign-off by the Executive Team., • Partner with Product Development and Sourcing to set target costs and protect margin by style and category., • Plan promotions and markdowns with Ecommerce and Marketing to protect full-price sell-through. Buying & Inventory • Develop OTB recommendations, buy quantities, size curves, and reorder recommendations in partnership with Finance and Planning. The Director of S&OP has final ownership and decision-making authority for all buying decisions., • Partner with Planning and S&OP in weekly business reviews to track sell-through, weeks of supply, and aged inventory., • Drive action on slow sellers and chase opportunities on winners. Performance Analysis, Product Quality & Fit • Report on style, category, and colorway performance weekly and at the end of each season., • Use sales data, returns and fit feedback, customer reviews, and surveys to shape future assortments., • Share learnings with Design, Supply Chain, and Marketing so each season improves on the last., • Present quarterly business and product strategy updates to leadership, and lead quarterly all-hands product presentations. Cross-Functional Leadership • Partner with Marketing and Ecommerce so product storytelling, presentation, and site merchandising reflect merchandising strategy across GTM and site, maximizing customer engagement and conversion., • Define merchandising requirements for PDP content (imagery order, sizing and fit info, cross-sell and complete-the-look logic) with Ecommerce to support conversion., • Partner with Product Development to hold merchandising deadlines on the product development calendar, and drive decisions and follow-through at milestone meetings., • Serve as the product point of contact for cross-functional teams, providing product knowledge, assortment information, and product stories. Team Leadership • Mentor and develop merchandising team members as the team grows., • Help establish the processes, tools, and reporting the merchandising function needs to scale with the business., • Stay hands-on in the data, the line plan, and day-to-day execution as a lean team. Requirements • Lives in the NYC Tri-State area with the ability to collaborate in person with our Product Team at our NYC office as needed., • 5–8 years in merchandising, preferably at a direct-to-consumer, apparel, or intimates brand, including experience leading assortment strategy for a category or brand., • Must have DTC experience. Intimates or bra experience is a strong plus., • Proven track record of owning commercial results: delivering revenue, margin, and inventory targets through assortment planning and pricing., • Strong analytical skills, with hands-on experience in assortment planning, pricing, and margin management., • Experience presenting strategy and business performance to senior leadership and influencing decisions across functions., • Experience leading, mentoring, or developing team members., • Experience partnering closely with design teams; a strong product eye is a plus, though this role does not own creative direction., • Understanding of fit, construction, and product development processes., • Comfortable setting strategy and rolling up your sleeves in a lean, fast-moving team., • Passion for Pepper's mission and customer Pepper values. • Curiosity : We’re relentless in our quest to understand the community we serve. We’re challengers who ask questions, pursue perspectives, and set the new standard., • Resilience : We embrace the ups and the downs, learn from our mistakes, and courageously persevere to achieve our goals., • Community : We champion each other the same way we champion our customer. We do big things together and are passionate about what we do, and how we do it. Benefits • Robust health benefits including 100% company covered option for medical, vision, dental insurance, and supplemental insurance options, • Company matched 401K plan up to 3%, • Generous paid time off program including flexible PTO days, federal holidays, and sick days, • Flexible remote workplace, • Paid parental leave for qualifying employees, • Monthly wellness stipend, • Annual company-wide offsite, • Have a huge role in the growth of a company with a meaningful mission Diversity Pepper is an equal opportunity employer and makes employment decisions on the basis of merit. Pepper's policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful. Pepper will consider for employment qualified applicants with criminal history, including arrest and conviction records, in accordance with the San Francisco Fair Chance Ordinance. What Personal Information We Collect Professional, employment-related, or schooling information. Current or past job history, performance evaluations, and educational background, including grades and transcripts. How We Use Your InformationFor professional, internal analysis, or employment-related purposes, including job applications. The expected salary for this role is $150,000 - $180,000, though the final offer will reflect several factors such as your experience, skills, and the role’s location and may be outside of this number. Candidates should expect offers that reflect their individual qualifications, experience, and location. The salary provided is directional and actual compensation may vary. At Pepper, we know that compensation is just one part of the package. That’s why we offer a robust total rewards package, including health and wellness benefits, remote work stipends, a generous flexible paid time off policy, product discounts, and more, that are designed to support your journey both inside and outside of work.

Job DescriptionBenefits: • Opportunity for advancement, • Paid time off, • Training & development, • 401(k) matching, • Bonus based on performance, • Company parties, • Competitive salary, • Free food & snacks Office Manager — Residential & Commercial Cleaning Franchise (NYC HQ) Location: Brooklyn, NY 11206 (In-Person, 5 Days/Week) - You must live within the 5 boroughs. Salary: $100,000–$120,000 + Performance Bonus About the Role: We are an established residential and commercial cleaning franchise headquartered in Brooklyn, backing 40+ national locations, 150+ NYC field staff, a 15–20 person corporate office, and a 12+ person remote operations team in the Dominican Republic and Jamaica. We are hiring a hands-on Office Manager to serve as the owner's right hand and lead day-to-day operations at our Brooklyn HQ. This is an active, high-ownership leadership role for an operator who thrives in fast-paced environments, possesses an eye for detail, and holds high standards for team execution across both home and business accounts. If you prefer a corporate desk job or constant direct supervision, this role is not for you. Key Responsibilities: • Team Leadership & Accountability: Recruit, train, and manage office, sales, and support staff. Lead daily standups, conduct 1:1s, run performance reviews, and handle disciplinary actions firmly and fairly., • Customer & Client Experience: Personally step in to resolve escalated client issues, repair service breakdowns, and maintain strong relationships with recurring residential clients, property managers, and commercial accounts., • Remote Team Oversight: Directly manage and coach 12+ virtual assistants in the Dominican Republic and Jamaica to ensure consistent cross-time-zone productivity and scheduling accuracy., • Sales & Revenue Coaching: Coach the intake/sales team on inbound lead handling, commercial proposal conversion rates, call quality, and pipeline management to drive recurring revenue across both service lines., • HR Partnering: Collaborate with HR on onboarding, hiring, and maintaining organizational structure, field compliance, and discipline across all teams.30-60-90 Day Success Roadmap:, • First 30 Days: Shadow daily residential and commercial operations, lead daily team standups, build rapport across teams, and deliver top 3 operational improvement recommendations to the owner., • By Day 90: Fully own client escalations, lead team 1:1s, report daily KPIs, and free the owner from day-to-day firefighting., • By Month 6: Maintain a self-sustaining office environment that delivers measurable growth in conversion, booking rates, account retention, and recurring contract revenue.Qualifications:, • 5+ years of operations & office management experience in a service-based business (residential/commercial cleaning, home services, facilities management, or multi-location service operations)., • Direct People Management: Proven experience hiring, coaching underperformers, executing PIPs, and making termination decisions., • Remote Leadership: Experience managing virtual assistants or remote staff strongly preferred., • Sales Coaching: Demonstrated track record coaching sales/intake teams to meet specific conversion, contract, or revenue metrics., • Availability: Comfortable stepping in during off-hours, evenings, or weekends if an urgent operational or client issue arises.Compensation & Benefits:, • Base Salary: $100,000–$120,000 (commensurate with experience), • Bonus: Performance bonuses tied directly to revenue growth, team metrics, and client retention, • Retirement: IRA with company match, • Time Off: Paid time off and holiday pay, • Insurance: Supplemental insurance options (Aflac)To Apply: Please submit your resume alongside responses to the following two questions (applications without answers will not be reviewed): • Why this role, and why now? What draws you specifically to a multi-location residential and commercial cleaning franchise?, • What is the largest team you have directly managed, and what is your personal approach to team accountability?Benefits:, • Paid time off, • Bonus Plan, • IRA Match, • Aflac, • Professional development assistance, • Referral programApplication Question(s): You must live in 1 of the 5 boroughs, please confirm you are located in the boroughs Language: English and Spanish (Preferred) Ability to Commute: Brooklyn, NY 11206 (Required) Work Location: In person

Job Description This role may be based in Chicago, New York City, Washington DC, Houston, or San Francisco. We seek a skilled expert in the high-risk crisis response topics of workplace violence prevention and threat assessment to join our expanding threat management team. The role of Director is that of a fee-earning consultant who will be expected to market, sell and deliver end-to-end consulting projects including both readiness and responsive services related to workplace violence (WPV) prevention. Some of these projects will include WPV prevention program reviews and collateral development, executive briefings and trainings, WPV and active shooter training, and crisis management exercise development and facilitation. In addition, the individual will advise clients who are dealing with crisis situations leveraging previous experiences in this area as well as knowledge of Control Risks’ processes. This role will require 24/7 threat response availability and preparation of detailed threat assessment reports pertaining to complex threat situations will be required as well. Tasks and responsibilities Work with team members and independently on consulting engagements of diverse scope and complexity consistent with industry best practice and drawing on personal experiences. Specifically: • Deliver executive briefings independently and as a member of a team, • Develop response plans for crisis situations, • Conduct needs assessments on workplace violence programs, • Develop workplace violence prevention programs for clients, • Deliver crisis intervention and conflict resolution training, • Support clients as they work through crisis situations, • Actively market our expertise in speaking engagements, • Conduct business development activities including client meetings and outreach, proposal development and speaking events, • Independently secure new business as a senior seller servicer, • Contribute to marketing activities such as article contribution, speaking engagements, industry group participation and partner channel support, • Serve as an ambassador for broader Security services Requirements Knowledge and experience • 15+ years of relevant work experience, • Excellent client relationship skills, • Significant experience in threat management and workplace violence prevention within the corporate setting, • Substantial experience conducting behavioral threat assessments and/or managing threat management teams, • Experience leading cross functional security and intelligence functions (e.g., protective intelligence, executive protection, crisis management) within the corporate setting, • Superior verbal and written communications; candidate must be comfortable speaking in front of large and senior executive audiences, • Experience leading teams, • Previous law enforcement / government experience in a related field preferred, • Previous consulting experience in a corporate setting preferred, • ATAP Certified Threat Manager (CTM) preferred Qualifications and specialist skills • Ability to travel up to 50% of the time and on short notice, • Ability to work extended hours including on weekends and evenings occasionally as needed, • Exceptional written and interpersonal communications skills, • Ownership and accountability to drive success both within the team and across Control Risks, • The ability to multi-task and balance competing requirements, including client-facing, business development related and internal matters, • Creative and analytical problem-solving skills, • Confident, solution-oriented and with a positive attitude, • A high level of integrity, loyalty and discretion Behaviors • All employees are expected to display behaviors reflective of our company values: Integrity and Ethics, Collaboration and Teamwork, Commitment to People and Professionalism and Excellence. The base salary range for this position is $170,000-$190,000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience. Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs. Control Risks participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov. Benefits • Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer., • Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working., • Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program., • As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

Job Description \n A program senior leadership role responsible for the Admissions Department’s leadership, strategy, customers, analysis and knowledge management, workforce, operations and results. \n Serves as an Admissions standard, policies, procedures, and industry subject-matter expert and resource. \n Position structure \n\n \n • Reports to and managed by the Program’s GM\n \n\n Leadership \n\n • Develop nurse, liaison, program scheduler, and other admissions staff leadership skills through utilization of Admissions Training, coaching, mentoring, and modeling in remote and face-to-face interactions on weekly, daily, monthly, quarterly, and annual basis, and as-needed\n, • Collaborate with National, Division, Region, and Program leadership to successfully improve program performance, quality, and growth \n, • Responsible for program’s successful rollout and sustainability of national, divisional, and regional initiatives within their program\n, • Lead by example through field coaching, account development, and community activities \n, • Created a positive culture of growth and development \n\n Strategy \n\n \n • Ensure Admissions Department has active and an actionable strategic plan documented in the system \n, • Ensure program Admission Department actively collaborates with other program departments in development of strategies to ensure alignment \n \n\n Customer Service \n\n \n • Develop a customer-service oriented Admissions Department by identifying and responding to the customer’s needs and wants by recognizing the customer is the center of VITAS business\n, • Review and provide guidance on program-related customer complaints.\n, • Support and develop quality improvement initiatives based on internal and external survey results and time in field \n \n\n MAKM (Measurement, Analysis, and Knowledge Management) \n\n \n • Admissions-focused process improvement project management for the program\n, • Admissions Performance KPI (Can change based on national direction): \n \n, • Length of Intake/Same Day Admit\n, • Speed to Referral/Appointment\n, • Training Completion/Competency \n, • Program Scheduler Performance/Quality \n, • Exceed operating budget targets\n \n \n\n Workforce \n\n • Program oversight and ensured adherence to standards and performance in the areas of: \n \n, • Training: Field Coaching, manage completion of required and ad hoc trainings, analyze need based on utilization of data tools, complete ongoing professional development, and is capable of group presentations (internal and external)\n, • Staffing: Demand-based scheduling, productivity management, account development during working hours, and schedule creation\n, • Recruitment: Monitor and manage initiatives, regular evaluation of FTE efficiently and with efficacy, ensure timely posting and hiring\n, • Retention: develop, implement, and monitor retention initiatives, provide ongoing staff support, provided regular feedback through field coaching as part of required time in field, and implement company retention activities per standard \n \n\n Operations \n\n \n • Compliance with AM required duties as here and within training materials\n, • Audits: Daily, weekly, monthly, quarterly and annual\n, • Monthly program, region, division and national meetings \n, • Budget and operation expense and performance management \n \n\n Results \n\n \n • Support a collaborative approach in achieving program, region, division and national Admissions related goals, KPIs and metrics.\n \n\n Experience: \n\n • 5+ years nursing preferred \n, • 3+ years in a leadership/management role preferred \n, • Hospice admissions experience preferred\n, • Ability to work on various assignments simultaneously\n, • Knowledge of industry policies and practices\n, • Ability to motivate and develop others\n, • Ability to communicate tactfully, both verbally and in writing, with program leadership, patients, families, managers, coworkers, and vendors to resolve problems and negotiate resolutions\n, • Proficient with technology with ability to adapt to new products and comfortable learning new technologies (i.e. Excel, MS Teams, OneNote, SharePoint, PowerBI, SharePoint, etc.)\n, • Demonstrates experiences of developing strategies and solutions to improve Admissions performance\n, • Ability to assimilate and analyze large amount of data/information to uncover business, quality and training needs within a data set \n\n \n EDUCATION \n\n • Requires completion of accredited Nurse Practitioner program. \n, • State licensure is also required.\n\n Certification & Licensure: \n\n • Current RN/NP license \n\n Physical Requirements: \n\n • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\n\n Benefits Include \n\n • Competitive compensation ($100,000-$120,000 base plus bonus)\n, • Health, dental, vision, life and disability insurance\n, • Pre-tax healthcare and dependent care flexible spending accounts\n, • Life insurance\n, • 401(k) plan with numerous investment options and generous company match\n, • Cancer and/or critical illness benefit\n, • Tuition Reimbursement\n, • Paid Time Off\n, • Employee Assistance Program\n, • Legal Insurance\n, • Roadside Assistance\n\n

Job Description About Us At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a meaningful impact, grow their careers, and be part of a collaborative team committed to excellence. Position Summary The Manager of ERA Operations is responsible for overseeing the end-to-end management of Electronic Remittance Advice processing, including the timely downloading, reconciliation, and posting of ERAs into the organization's Health Information Billing System. A key component of this role is the leadership and management of an overseas operations team, ensuring work is completed accurately, efficiently, and in alignment with organizational standards. This manager will drive performance optimization across all team members while maintaining compliance and supporting seamless revenue cycle operations. Key Responsibilities Overseas Team Management: • Directly manage and oversee a remote overseas ERA operations team, ensuring daily accountability and productivity, • Establish clear performance expectations, workflows, and quality standards for all offshore team members, • Monitor individual and team performance metrics, providing regular feedback, coaching, and development, • Optimize workload distribution across team members to maximize efficiency and minimize processing backlogs, • Conduct regular team meetings, one-on-ones, and performance reviews to maintain engagement and alignment, • Identify skill gaps and coordinate training to ensure team proficiency in ERA processes and billing systems, • Serve as the primary escalation point for overseas team issues, disputes, and operational challenges, • Coordinate across time zones to maintain seamless communication and continuity of operations ERA Operations: • Manage and oversee daily ERA download and posting operations across all payers., • Ensure accurate and timely posting of payments, adjustments, and denials into the billing system, • Monitor ERA file transmissions and resolve failed, missing, or rejected files promptly, • Establish and enforce standard operating procedures for ERA workflows, • Partner with IT and clearinghouse vendors to troubleshoot EDI/835 transaction issues, • Analyze posting trends, error rates, and payer discrepancies to drive continuous process improvements, • Collaborate with billing, coding, and denial management teams to ensure seamless revenue cycle flow, • Develop and present performance metrics and operational reports to senior leadership, • Maintain compliance with payer contracts, HIPAA regulations, and internal audit standards Qualifications Required: • 5+ years of experience in healthcare revenue cycle, with a focus on ERA/payment posting operations, • 2+ years in a leadership or management capacity, preferably managing remote or overseas teams, • Demonstrated ability to manage, develop, and optimize the performance of distributed teams, • Proficiency with Health Information Billing Software (e.g., Epic, Meditech, Athenahealth, AdvancedMD), • Strong knowledge of EDI 835 transaction sets and clearinghouse platforms, • Familiarity with payer portals, ERA enrollment, and ERA reconciliation processes, • Experience managing cross-timezone operations and remote team communication tools Preferred: • Bachelor's degree in Healthcare Administration, Business, or related field, • Experience managing offshore or Business Process Outsourcing (BPO) teams, • Experience with large-scale or multi-facility billing environments, • Knowledge of denial management and appeals workflows Skills & Competencies • Strong leadership skills with the ability to manage and motivate remote, cross-cultural teams, • Excellent analytical and problem-solving abilities with a focus on accuracy and quality control, • Proven ability to optimize team workflows and improve operational efficiency, • Effective communication skills across all levels, including overseas staff and senior leadership, • Ability to manage competing priorities and deadlines in a fast-paced, high-volume environment, • Detail-oriented with a strong commitment to compliance, accuracy, and process integrity This position plays a critical role in maintaining the financial integrity of the organization's revenue cycle operations while driving excellence across a global operations team. Pay Range $90,000—$130,000 USD Benefits Alteva RCM offers our employees a comprehensive benefits package, including health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance. We also provide a 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: At CrowdStrike, Site Reliability Engineering (SRE) is fundamental to the reliability and scalability of our cloud-native security platform. Recently we introduced adaptive concurrency to our core kafka library which implements flow control to protect database performance and are presently making large-scale automations around how we build new clouds. The overarching aim has been to build out the next-generation infrastructure and security platform for CrowdStrike, which includes an application and service delivery platform, massively scalable distributed data storage and replication systems, and a cutting-edge search and distributed graph system. We're now launching a new offshoot from our Core SRE group that will embed into specific product arms and further help us scale CrowdStrike’s infrastructure and products to handle massive growth in traffic and data as we continue to experience dramatic growth in the usage of our products. Crowdstrike Falcon is THE industry standard in cloud-native cyber security and threat hunting, processing Trillions of events/day. As a Senior SRE Manager, you'll build and lead high-performing engineering teams beginning with this new addition to SRE, while fostering a culture of collaboration, innovation, and continuous improvement. You'll work across organizational boundaries to drive platform resiliency and partner with peer leaders and executives to align strategic initiatives and technical directions. What You'll Do: Key Leadership Responsibilities: • Build and develop cohesive, high-performing teams through mentorship, coaching, and career development, • Drive cross-functional collaboration between SRE, Development, Security, and Operations teams to enhance system resilience, • Partner with executive leadership to define and execute strategic reliability initiatives, • Establish and maintain strong relationships with peer leaders to ensure alignment on technical direction and operational priorities, • Lead organizational change management efforts to improve processes and drive engineering excellence Technical Responsibilities: • Guide architectural decisions that impact system reliability and scalability, • Drive adoption of SRE best practices across multiple teams, • Oversee implementation of reliability metrics and SLOs Champion automation and infrastructure-as-code initiatives What You'll Need: • Proven track record of building, developing, and retaining high-performing engineering teams, • 10+ years of software engineering experience with 5+ years in leadership roles, • Demonstrated success in working across organizational boundaries to drive complex technical initiatives, • Solid design and problem solving skills with demonstrated passion for engineering excellence, quality, security and performance, • Strong executive presence and communication skills for effective partnership with senior leadership, • Experience leading distributed teams in a remote-first environment, • Proficiency in cloud environments (e.g. AWS, Azure, GCP, OCI), • Deep understanding of distributed systems and reliability engineering principles, • Bachelor's degree in Computer Science or related field, or equivalent experience. Bonus Points: Leadership Competencies: • Strategic thinking and ability to translate business objectives into technical roadmaps, • Excellence in stakeholder management and executive communication, • Track record of successful cross-functional collaboration, • Strong change management and organizational development skills, • Ability to build consensus and drive decisions across multiple teams #LI-SC1 Benefits of Working at CrowdStrike: Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays for recharge Paid parental and adoption leaves Professional development opportunities for all employees regardless of level or role Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections Vibrant office culture with world class amenities Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at _ for further assistance. _ CrowdStrike participates in the E-Verify program. _ _ CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $160,000 - $250,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please _.

Job Description About Us American Exchange Group is an industry leader in fashion accessory products and brand management. By facilitating distribution to major retailers internationally for their globally recognized brands, custom private label brands, and exclusive licensed brands—including footwear, tech wearables, watches, jewelry, handbags, fashion accessories, home, and beauty—American Exchange Group raises the bar by disrupting the status quo with value and quality, while staying at the forefront of trends. Joining American Exchange Group means being part of a dynamic and diverse team where your contributions drive real impact—and where there’s always room to grow. If you're looking to be part of a company that blends heritage with hustle, we’re excited to meet you. Visit our website at www.axnygroup.com Job Title: Dropship Manager Location: New York City, NY | Fully Onsite (Monday - Friday) This position is based at our New York City headquarters. Remote candidates will not be considered. About the Role AXNY seeking an experienced, results-driven Dropship Manager to oversee and grow our dropship business across key retail and e-commerce partners. This individual will own the day-to-day operations and strategic development of the channel, driving sales growth, profitability, and operational efficiency. Following the initial account opening by Sales, this manager assumes end-to-end accountability for onboarding, cross-functional execution, and ongoing account results. The ideal candidate will have strong experience managing third-party retail platforms, retailer portals, product listings, pricing, inventory, and order fulfillment. This person will manage retail relationships, analyze business performance, identify growth opportunities, and work cross-functionally with Merchandising, Content, Sales, EDI & Integrations, IT, Supply Chain, and E-commerce teams to maximize the success of the dropship business. Success will be measured by sales growth, profitability, margin performance, operational efficiency, and inventory health. Key Responsibilities Business Management: Own and grow the dropship channel, developing strategies to increase sales, profitability, and operational efficiency. Team Leadership: Directly manage Dropship CSRs, overseeing order follow-up, style activation/removal on inventory feeds, daily coordination with the Warehouse, and transaction escalations to EDI & Integrations. Retailer Relationships: Manage relationships with third-party retailers and marketplace partners, serving as the primary contact for dropship operations. Platform Management: Oversee retailer onboarding, portal integrations, product setup, listings, pricing, and ongoing platform maintenance. Coordinate with Merchandising and Content to ensure product information, images, listings, and new-style launches are completed on time. Sales & Reporting: Analyze sales, margins, inventory, and marketplace trends. Develop reporting and provide actionable insights to drive business decisions. Pricing & Profitability: Monitor competitive pricing, promotions, and marketplace activity while maintaining established margin requirements. Review retailer chargebacks and deductions, investigate recurring causes, and coordinate corrective actions to improve performance and protect margins. Inventory & Fulfillment: Partner with Supply Chain, Planning, and Warehouse teams to ensure inventory accuracy, product availability, and timely order fulfillment. Regularly review low-stock risks with Planning and follow up on replenishment and product availability. Strategy & Process Improvement: Identify opportunities to streamline operations, improve productivity, and expand the dropship business. Cross-Functional Collaboration: Partner with Merchandising, Content, Product Management, EDI & Integrations, Wholesale Sales, and DTC teams on seasonal strategies, product launches, and business initiatives. Business Development: Partner with Sales to identify new retail partnerships, marketplace opportunities, and strategies to expand AXNY Brands' dropship presence. Qualifications & Experience · 5+ years of experience in dropship management, e-commerce, marketplace operations, or wholesale, preferably in footwear, apparel, or fashion. · Proven experience managing third-party retail platforms, retailer portals, and dropship operations. · Strong understanding of product setup, inventory feeds, order processing, pricing, and fulfillment. · Demonstrated ability to manage sales performance, analyze margins, and drive profitable business growth. · Advanced Microsoft Excel skills and experience with reporting tools, ERP systems, and e-commerce platforms. · Strong analytical, organizational, communication, and problem-solving skills. · Ability to manage multiple priorities and build effective cross-functional relationships. · Prior people-management experience is a plus. What We're Looking For A hands-on, commercially minded leader who can take ownership of the dropship business, manage retail partnerships, identify opportunities for growth, and ensure the channel operates efficiently and profitably. The ideal candidate is equally comfortable analyzing business performance, managing day-to-day operations, and developing strategies to grow the AXNY Brands dropship business. Salary: The anticipated base salary is $100k -$130k annually. Actual compensation will be determined based on a variety of factors including, but not limited to, experience, skills, education, internal equity, and location. This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary. The compensation package is dependent on a number of factors, including, for example, experience, education, market data, and business needs.

Job Description SVP & Practice Leader, Retiree Healthcare (Remote) Amwins Benefits, Retiree Healthcare (formerly AGBL) is conducting an executive search looking for an SVP & Practice Leader, Retiree Healthcare. Amwins Benefits, Retiree Healthcare is a full-service general agency complete with a full suite of third-party administrator (TPA) services, leveraging strong carrier relationships to manage retiree medical plans, voluntary benefits, and dependent eligibility audits. From underwriting on behalf of carriers to nuanced industry expertise for distribution partners, our program development simplifies day-to-day carrier responsibilities. Amwins Benefits retiree medical operations are located in North Kingstown, RI. Amwins Benefits, Retiree Healthcare is an Amwins Group operating company in the Amwins Benefits Division. Amwins Group is one of the largest independent wholesale distributors of specialty insurance products in the United States, dedicated to serving retail insurance agents by providing property and casualty products, specialty benefit products, and administrative services. Based in Charlotte, N.C., the company operates through more than 165+ offices globally and manages premium placements in excess of $45 billion annually and employs over 8,100 people. To learn more, visit us at www.amwins.com. Position Summary The SVP & Practice Leader, Retiree Healthcare is a P&L leadership role responsible for setting and executing market strategies, driving growth, leading sales and marketing, and business development initiatives, and shaping carrier and product strategy for the retiree healthcare segment. The Practice Leader serves primarily a market-facing role, building and deepening relationships with plan sponsors, union funds, public sector clients, and broker partners. This is a player-coach role: the SVP leads by example in the market while building a team capable of scaled growth. Responsibilities P&L Leadership • Own the Retiree Healthcare P&L, including revenue growth, margin management, and financial reporting to division leadership., • Set annual growth targets and operating plans, accountable for segment performance., • Collaborate with Finance and GST on budgeting, forecasting, and business reporting. Market Strategy • Define and execute the go-to-market strategy for Retiree Healthcare, including target segments (labor unions, public sector, private sector), geographic priorities, and channel strategy., • Monitor competitive dynamics, regulatory changes, and Medicare market trends; translate into strategic adjustments., • Represent Amwins Benefits at industry events, conferences, and with key brokers and carrier partners. Carrier & Product Strategy • Lead carrier relationship management for Group Medicare Advantage (MA/MA-PD), Part D EGWP, Group Medicare Supplement, and emerging retiree benefit products., • Drive annual carrier rebid processes to deliver cost savings and competitive product positioning for plan sponsors., • Partner with carriers to develop differentiated product offerings and preferred pricing for Amwins Benefits clients. Team Leadership • Build, support, and develop the Retiree Healthcare sales, sales support, and marketing teams., • Manage talent and build a high-performance culture., • Collaborate with the TPA operations leadership on shared technology direction and client service delivery. Player-Coach Sales Leadership • Maintain an active market presence; personally engage key prospects and clients to model consultative selling and reinforce the Retiree Healthcare value proposition., • Success is measured by team and segment performance., • Serve as a visible leader and subject matter expert in the retiree healthcare market. Cross-Functional Collaboration • Collaborate closely with the Retiree Healthcare team leadership and Amwins Benefits GST (Group Support Team) on actuarial support, marketing, HR, and legal matters., • Partner with the Amwins Benefits Division President on strategy and communications.Executive Qualifications, • 10+ years of experience in employee benefits, with 5+ years focused on retiree healthcare (Medicare Advantage, EGWP, Group Supplement, or related products)., • Ability to lead and develop sales and marketing teams., • Deep understanding of the labor union and/or public sector benefits market., • Strong carrier relationship management experience., • Excellent communication and executive presence; ability to represent the Amwins Benefits, Retiree Healthcare practice at the senior leadership level., • Experience in a carrier, TPA, broker/consultant, or benefits technology firm serving retirees., • Familiarity with Medicare regulatory landscape (CMS, Part D, EGWP compliance)., • Existing relationships with union fund administrators, public sector HR/benefits directors, or retiree benefits consultants. Core Competencies Strategic Market Leadership Defines and executes market strategy for retiree healthcare, including target segments, channel strategy, carrier alignment, competitive positioning, and growth priorities. P&L Ownership & Business Discipline Understands revenue, margin, forecasting, budgeting, and operating performance. Makes decisions that balance growth, profitability, client value, and long-term business health. Carrier, Consultant & Market Relationships Builds trusted relationships with carriers, consultants, brokers, plan sponsors, union funds, and public sector stakeholders. Uses those relationships to strengthen market position, product access, and growth opportunities. Product & Carrier Strategy Understands Group Medicare Advantage, MA-PD, EGWP, Group Medicare Supplement, and related retiree products. Can assess carrier capabilities, pricing, product fitness, and market competitiveness. Team Leadership & Talent Development Builds, leads, and develops sales, marketing, and support teams. Creates accountability, develops talent, and establishes a high-performance culture. Executive Influence & Cross-Functional Leadership Works effectively across finance, operations, actuarial, legal, marketing, carrier relations, and senior leadership. Communicates effectively, earns trust, and drives alignment across functions. Executive Presence & Market Leadership Serves as a visible market leader and subject matter expert. Represents the business with credibility before clients, consultants, brokers, carriers, and internal executive leadership. Pursuant to California regulation, the compensation range for this position is as stated and includes eligibility for performance-based bonuses. California Pay Range $275,000—$350,000 USD The Amwins Advantage: Benefits & Perks Available to Full-Time US Based Employees • Medical, Dental, Vision available your first day of employment, • Choice of medical plans through Blue Cross Blue Shield; Kaiser available for CA employees, • Mental health support including:, • Virtual therapy, • Digital coaching, • 24/7 EAP counseling, • Company-paid Basic Life & AD&D Insurance, Short-Term Disability, and Employee Assistance Program, • Health Savings Account with company contributions, • Health Care FSA, Dependent Care FSA, and Commuter Benefits, • Parental Leave and Adoption Assistance, • Voluntary coverage options:, • Life Insurance, • Critical Illness, • Accident, • Identity Theft Protection, • Retiree medical benefits available for Medicare-eligible retirees, • 401(k) with company match, • Generous Paid Time Off and Company Holiday Schedule, • Collaborative, continuing education focused work environment, • Career advancement opportunities

Blue Note Entertainment Group is seeking a highly motivated marketing leader with a music and entertainment background to direct and personally execute marketing for the Blue Note Jazz Club in New York. This role sets the strategy and then owns the implementation, from campaign planning to the day-to-day work of getting every show promoted, announced and sold. \n \n RESPONSIBILITIES \n Strategy and Leadership \n\n • Lead strategic oversight of the Blue Note New York brand\n, • Develop comprehensive marketing campaigns to maximize ticket revenue for all shows\n, • Strategize campaigns to support sales growth across digital, radio and print\n, • Lead all public relations efforts in cooperation with agency of record\n, • Manage annual marketing budget and expenditures in collaboration with the Finance Department\n, • Supervise the marketing team and delegate day-to-day responsibilities for the Senior Graphic Designer, House Photographer and Box Office Manager\n, • Create and maintain relationships with managers, agents, artists and partners in support of events\n, • Support objectives of the Talent Division for artist development and programming initiatives\n, • Work globally with Marketing leads at owned and licensed venues within the entertainment group\n, • Identify and develop new business opportunities for brand growth with relevant partners\n\n \n Execution and Implementation \n\n • Personally implement and execute marketing plans across all brand channels, including website, social media, digital marketing, email marketing and advertising\n, • Build and launch show-level campaigns from start to finish, coordinating announce, pre-sale and on-sale schedules with artist teams\n, • Build, schedule and send email campaigns for upcoming shows, venue promotions and partner sends\n, • Develop and execute organic social media including content planning, posting, promotions and contests\n, • Supervise digital advertising (Meta, Google and other platforms) run by the agency of record, directing strategy, budget and performance\n, • Monitor, analyze and report on the performance of digital, email and social campaigns, and adjust in real time to drive ticket sales\n, • Oversee in-venue and on-site advertising collateral, including digital screens, table toppers, monthly programs, show posters and flyers\n, • Collect and segment ticket buyer data to power targeted campaigns\n, • Direct house photographers and coordinate content collection; organize and maintain media libraries\n, • Identify and execute marketing and promotion opportunities within the restaurant and gift shop retail spaces\n, • Manage, mentor and delegate day-to-day tasks to Marketing Interns\n\n \n QUALIFICATIONS \n\n • Comfortable working in a high volume, fast paced environment\n, • Bachelor's Degree in Marketing, Communications, Music Business or a related field\n, • 5-7 years of professional experience in marketing, music business or a related industry\n, • Proven ability to both build the strategy and execute it hands-on\n, • Strong organizational skills with attention to detail and ability to prioritize\n, • Strong verbal and written communication; experience negotiating and working with partners and external stakeholders a plus\n, • High level of motivation to take initiative and work independently\n, • Knowledge of marketing tool chest platforms: CRM, social media, email marketing, etc\n\n \n LOCATION & BENEFITS \n\n • New York, NY\n, • Full Time/Salary position\n, • Monday to Friday, 11am to 7pm, with some weekend and evening hours as needed\n, • This position is NOT a remote position, and the Marketing Director will be required to be in-office full time\n, • Healthcare plan\n\n

Job Description Our client, a rapidly growing force in the CPG and wellness sector, is seeking a dynamic and experienced Head of D2C to elevate our direct-to-consumer strategy and execution. This pivotal role will own the end-to-end performance of our D2C channels, serving as the strategic partner responsible for driving aggressive revenue targets and ensuring an exceptional customer journey. Reporting directly to the Senior Vice President of Commercialization, this position offers a unique opportunity to shape the future of our D2C business, which is the foundation of our company's success. We are looking for a hands-on leader who thrives in a high-growth, "scrappy" startup environment, capable of independent leadership and growth within the company. The ideal candidate will be a strategic thinker with a keen eye for operational excellence, willing to "roll up their sleeves" to get things done, and proactively identify opportunities for improvement and scaling. Location: Remote East Coast — This is a remote position, though candidates must be available to work East Coast hours. KEY RESPONSIBILITIES • Own the comprehensive performance and health of the D2C channel, including aggressive revenue targets and overall business growth., • Lead the end-to-end execution and optimization of the website business, ensuring a pixel-perfect customer experience., • Drive day-to-day operational excellence, ensuring the e-commerce business runs smoothly, efficiently, and with continuous improvement., • Manage and inspire a dedicated e-commerce manager, fostering a high-performance team culture., • Oversee and collaborate with external partners, including development agencies, CRO agencies, and the Amazon agency (OMP), ensuring timely and effective execution., • Partner strategically with the marketing growth team (Meta, Google, TikTok Shop) to optimize paid revenue channels and drive qualified traffic to the website., • Collaborate with the internal customer lifecycle team on email, SMS, CRM, and subscription strategies to enhance customer engagement and retention., • Proactively identify and implement improvements across the D2C ecosystem, scaling processes and technologies to support rapid business expansion., • Translate strategic objectives into actionable plans, ensuring efficient task execution and adherence to timelines across all D2C initiatives. REQUIRED / MUST-HAVE QUALIFICATIONS • Minimum of 8+ years of progressive experience in D2C e-commerce leadership roles, demonstrating a strong trajectory in driving revenue growth., • Mandatory experience in the Consumer Packaged Goods (CPG) industry, with a strong understanding of CPG go-to-market strategies., • Proven proficiency in Shopify, with hands-on experience managing and optimizing the platform for performance and customer experience., • Demonstrated ability to operate effectively and execute in a high-growth startup environment, embracing a "scrappy" and lean operational style., • Exceptional leadership skills with experience managing direct reports and external agency partners to achieve business objectives., • Strong analytical mindset with the ability to leverage data to drive decisions, identify opportunities, and communicate insights to cross-functional teams., • Highly organized with a meticulous attention to detail, ensuring flawless execution and a superior customer journey., • Ability to proactively identify challenges and opportunities, translating them into scalable solutions for business improvement. COMPENSATION & BENEFITS • Compensation: $180K- $200K+ Base salary, • Healthcare and 401K (match coming 2027), • Work Arrangement: Remote position. Candidates must be available during East Coast hours, with some flexibility for those in other time zones. If this sounds like the position you have been waiting for, please apply using the online application or the link below - all inquiries are strictly confidential. Our focus is to assist you to make your best next career move, and we will not use your information for any other purpose. Kalon Executive Search is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. www.KalonSearch.com

Job Description Cenero employees are truly empowered to innovate at every level, in every function. We hire high energy activators, that aren't afraid to leverage their passion and expertise. And we're agile, which means you can make a difference with your career, while learning, growing and having fun! OPPORTUNITY SUMMARY The On-Site Staffing Manager is a new position responsible for the technicians and engineers placed, full-time or on a dedicated, ongoing basis, at individual customer accounts across the combined PPI-Cenero organization. This person recruits (with recuiter), hires, develops training plan, and manages the performance of that team. The goal is simple: make sure every account has the right person on it, someone who fits culturally and technically, has room to grow, and represents the company well in front of the client. Client Success Managers and Service Sales representatives own the customer account sell/maintain the contract; the On-Site Staffing Manager owns the staffing and performance of the people who deliver against it, and they all work together to grow this area of the business. This is a customer-facing leadership position, engaging with the client organization at every level, from day-to-day site contacts up to senior leaders such as CIOs, VPs, and senior directors, with the credibility to operate at any of those levels. The On Site Staffing Manager builds a feedback program (rotating monthly customer surveys, service reviews, and team touchpoints) to surface issues early and keep on-site staff connected to the broader organization, and ensures every on-site employee has a visible technical career path so no one feels capped by the account they are assigned to. ESSENTIAL RESPONSIBILITIES The following responsibilities are considered essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. • Lead and grow the combined organization's On-Site Staffing team of technicians and engineers, each assigned on a dedicated or semi-dedicated basis to a specific customer account., • Own the full employee lifecycle for on-site staff: recruiting (with help of recruiter), hiring, onboarding, developing ongoing training plan, performance reviews, coaching, and termination decisions., • Continuously evaluate the fit of each on-site employee against their assigned account (cultural fit, technical fit, technical aptitude, and client-facing presentation skills), and reassign or develop staff as needed to keep the best possible person on every account., • Partner closely with the Client Success Manager or Service Sales representative who owns each account to proactively identify and resolve staffing-related issues, so that client expectations are consistently met and, where possible, exceeded., • Serve as a customer-facing point of contact for on-site staffing engagements, engaging with the client organization at every level, from day-to-day site contacts up to CIOs, VPs, and senior directors as needed., • Administer a rotating monthly customer survey program and lead regular service review meetings with client stakeholders to capture ongoing feedback on staff performance and account health., • Hold regular (weekly/biweekly) touchpoints with the entire on-site staffing team and require attendance at mandatory service meetings, so team members feel connected to and supported by the broader organization., • Build and maintain a technical career path for on-site staff, ensuring visible growth opportunities beyond the account they are currently assigned to so no one feels capped by a single placement., • Coordinate backfill, surge staffing, and coverage during PTO, turnover, or account ramp-up with the Dispatch/FSE and NOC/TSE teams., • Partner with Client Success Managers and Sales & Marketing to expand on-site staffing within existing accounts and grow it as a strategic offering for the combined organization., • Build a single, unified on-site staffing model and set of best practices that scales across the full customer base., • Own financial performance for the On-Site Staffing team against labor cost, margin, and utilization targets (to be defined); maintain accurate staffing records, account assignments, and time tracking., • Occasional Travel may be required, • Other duties as assigned. QUALIFICATIONS AND SKILL • 5+ years of experience leading a team of technical or client-facing staff, ideally in an on-site, embedded, or dedicated staffing environment., • Proven experience with the full employee lifecycle: recruiting, hiring, performance management, coaching, and termination., • Strong ability to assess technical aptitude and interpersonal/presentation skills, and to match people to the accounts where they will succeed., • Working knowledge of AV/IT systems and support environments, sufficient to evaluate the technical fit and growth needs of on-site staff., • Executive presence and polish; proven ability to build trust and credibility with client stakeholders at every level, up to and including CIO, VP, and senior director., • Experience building customer feedback programs (surveys, service reviews) and career development paths that keep distributed teams engaged., • Financial acumen; comfortable managing to labor cost, margin, and utilization targets and reporting on account-level staffing profitability., • Commercially minded and collaborative; able to partner with Client Success, Sales, and Service Operations on account growth and staffing logistics (backfill, surge, cross-training)., • Willingness to travel to customer sites as needed. HEALTH BENEFITS AND PERKS • Industry-leading healthcare coverage begins on your first day of employment. We offer a PPO or a HDHP which includes medical, dental, vision, and prescription coverage, • Contribute to your financial security with savings and a 401K Investment plan with company match, • Health Savings Account (HSA), • Flexible Spending Account (FSA), • Dependent Care Spending Account (DCA), • 100% Company paid Life insurance for employees, • 100% Company paid Short Term Disability, • Optional Long Term Disability, • Enjoy paid vacation time and paid holidays annually., • Paid Time Off awarded at hire, • On-site gym, weight room, locker room, • Augment your education with tuition assistance programs., • Opportunities to network and connect, • Lucrative Employee Referral program, • Delicious Free coffee COMPANY INFORMATION Since 1999, Cenero has helped organizations gain a competitive edge by leveraging audio visual and conferencing technology as productivity tools. Our extensive knowledge of Audio-Visual Systems, Video Conferencing and Network Infrastructure delivers solutions that improve communication and drive efficiency throughout the client’s organization. The right technology can make or break a video meeting. Smart AV solutions can offer both in-office and remote participants an equal seat at the table, so everyone can engage and interact easily and comfortably. AI–informed technology can improve audio, video and interactive experiences, creating a consistency across spaces and seamlessly connecting remote teams. Our Constant Connect solution is a suite of managed services that assures technology readiness for all collaboration spaces. The suite includes: • Proactive Managed Services identify and solve issues after meetings even start, • UC Proactive Managed Services monitors rooms and UC platforms like Teams and Zoom to keep spaces fully functional, • Reactive Managed Services provide immediate assistance for all tech issues, • An Analytics Dashboard provides detailed data for more informed business planning, • AV Staffing Services provide on-site support of complex AV technology We are growing rapidly, and our recent acquisition by Ricoh in October 2022 has accelerated our growth. This acquisition will help RICOH support its customers with their growing number of offices, meeting rooms, and learning spaces that are quickly being modified to support hybrid working and learning models. Cenero has a new headquarters building in Malvern, PA, and 4 other U.S. offices. (New York, Washington DC, Charlotte, and Dallas) We offer a range of flexible AV solutions that improve communication, drive productivity, and empower collaboration. Our suite of solutions includes systems design and delivery, as well as managed services, which fits in perfectly with Ricoh's portfolio of digital workplace solutions. At Cenero, we have a vibrant corporate culture which focuses on work/life balance. Cenero has won numerous awards including Best Place to Work and Inc Magazine’s List of the 5000 Fastest Growing Companies (both awards 4 times). You can choose from a broad selection of medical, dental, vision, life insurance, and disability insurance options. You can contribute to your financial security with a Retirement Savings Plan (401K) with a company match. You can augment your education with tuition assistance programs. Enjoy paid vacation time and paid holidays annually. All of your benefits begin on Day One of employment. Cenero provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Direct candidates only. HLH. No employment agencies or third-party resumes will be accepted.

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. CrowdStrikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation. We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: We are seeking an Engineer III to be part of the Data Onboarding Team under NG-SIEM. The group focuses on enabling 3rd party data ingestion and onboarding experience for NG-SIEM customers, ingesting several petabytes of data per day across multiple regions from 100+ 3rd party data sources. Data Onboarding is the first critical step for a customer’s journey into NG-SIEM and data volume directly correlates with our ability to detect and hunt threats effectively. Our platform is growing to include all 1st and 3rd party data-sources and needs to scale to support unlimited data ingestion and enable customers to ingest all data. You will be part of a team and enable our vision to achieve a frictionless onboarding experience across hundreds of different data sources, including leveraging AI to build autonomous agents that facilitate seamless data onboarding for our customers. You will be contributing to key product initiatives that will require you to collaborate with team members on platform-level initiatives, with opportunities to contribute and grow into leading cross-team platform initiatives across CrowdStrike. This role is hybrid, requiring 2-3 days per week on-site at the posted location. What You'll Do: • Work on enabling data onboarding so customers can ingest petabyte-scale at millions of events per second at sub-second latencies., • Work as part of a cross-functional team including UI, UX and Data Scientists, • Solve hard problems in distributed systems, including high availability, reliability, performance and cost optimizations, • Develop systems in Go, • Support globally available, multi-region systems in production, • Lead and participate in cross-team platform-level initiatives and projects What You'll Need: • Must be a U.S. Citizen or US Permanent Resident., • Bachelor’s or Master’s degree in Computer Science or related field or equivalent work experience., • 7+ years of experience designing, implementing, and maintaining multiple software products/systems/releases, preferably in a SaaS delivery model, across all phases of the development lifecycle., • Fluency in at least one programming language, preferably Go., • Experience in large-scale (distributed) system architecture, high scalability and availability, and optimization, • Can-do attitude, and that you thrive collaborating in a team and are not afraid of taking on responsibilities., • Product focus mindset and strong ownership based on the mindset “you built it, you own it”, • Experience with streaming systems like apache kafka, transaction db’s, docker and k8s, • Strong communication skills; working collaboratively and confidently with internal stakeholders., • Proven ability to prioritize and deliver across multiple concurrent workstreams without sacrificing quality., • Work in a team of friendly, trustworthy and knowledgeable colleagues., • Proven experience utilizing AI technologies to enhance decision-making, streamline workflows and processes, improve efficiency and drive business outcomes. Bonus Points: • Experience or interest in driving agentic-AI projects, • Experience with Commercial clouds (GCP, AWS or Azure), • Prior experience in Cybersecurity, • Experience mentoring or informally guiding other engineers on technical design or code quality #LI-SS1 #LI-MK1 #LI-Remote This role will require the candidate to periodically undergo and pass additional background and fingerprint check(s) consistent with government customer requirements. Benefits of Working at CrowdStrike: • Market leader in compensation and equity awards, • Comprehensive physical and mental wellness programs, • Competitive vacation and holidays for recharge, • Paid parental and adoption leaves, • Professional development opportunities for all employees regardless of level or role, • Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections, • Vibrant office culture with world class amenities, • Great Place to Work Certified™ across the globe CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program. CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements. If you need assistance accessing or reviewing this website, submitting an application, requesting an accommodation, or providing feedback on the job posting, please contact us at _. _ CrowdStrike participates in the E-Verify program. _ _ CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $120,000 - $185,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please _.