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Hunts within defined territory to prospect and win net new small to medium business customers. B2Bs are also responsible to ramp and onboard net new won accounts to further expanding our customer base. It is a high velocity sales position that leverages a prioritized call list to drive prospect engagement remotely by phone, video, face to face, and utilizing digital tools. What you’ll be doing: • Exhibit effective appointment setting skills and set the required number of appointments each week with the correct decision makers., • Effective Selling Skills, • Utilizing professional selling skills, • Discover prospects incremental and programmatic needs, • Effectively communicates Staples value propositions, capabilities, products and assortments including all categories, • Capable of overcoming objections and closing the sale., • Utilize prescribed selling tools to prioritize activities and drive efficiency, as well as to document customer engagement and information (ex: Priority List, Tenfold, SFDC)., • Internal Partnerships: Effectively work with customer support/set up teams and category specialists to progress deals forward to closed won, • Implements and ramps wins driving compliance to new account/program, • Expertise of prospect industry buying process’ and ability to support product selection and standardization, • Create sticky accounts which will continue to purchase from Staples, • Integrates feedback from prospects into their sales approach, • New customer assortment and pricing, • Internal Teaming: Individual will need to communicate and work closely with Category Specialists, and Support teams, • Strong drive and a desire to win, • Strong aversion to complacency, • Proven ability to view rejection as a learning opportunity and double down on next best actions, • Experience and proven track record of business development, • Strong ability to develop and deliver presentations virtually and in person, • Consultative selling, solutions selling, insight selling, negotiation and advanced client management skills, • Ability to work with product category sales team members, • Strong business, financial, operations and technology acumen, • Ability to analyze business and industry trends to create tailored solutions for prospects based upon Staples value proposition, • Ability to function independently with minimal daily supervision, • Ability and motivation to find, develop, and close sales, • Demonstrated work ethic, self-disciplined, • Ability to succeed in a competitive selling or goal-oriented environment, • Ability to be coached and to incorporate feedback, • Professional appearance and demeanor, • 1-3 years of successful sales experience or success as a Staples B2B Sales Associate, • Bachelor’s Degree, • Knowledge of Customer Relationship Management tool (CRM), • Inclusive culture with associate-led Business Resource Groups, • Flexible PTO (22 days) and Holiday Schedule, • Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more! Work Location: This is a remote position with a regional focus. This position supports customers in Pennsylvania and New York. While the role primarily supports working from home, the individual performing this role would live within or adjacent to this region. The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

Licensed Property & Casualty Insurance Agent - Remote USA Your potential has a place here with TTEC’s award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working remotely, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! Our TTEC Remote CX team has 36 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI, MT, or outside of the United States. Residents of Colorado, Illinois, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington, and Washington, . What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? You’ll have ownership over resolving escalated or complex calls from customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll • Answer incoming communications from customers, • Conduct research to provide answers for customers to resolve their issues, • Active Property and Casualty License, • 6 months or more of customer service experience, • Recognize, apply, and clearly explain your product or service knowledge while maintaining integrity in protecting members’ privacy (just as you would expect if it were your own information being shared), • Computer experience, • High speed internet (> 25 mbps), • While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets), • Continuing education paid for by TTEC, • Supportive of your career and professional development, • An inclusive culture and community minded organization where giving back is encouraged, • A global team of curious lifelong learners guided by our company values, • Base pay of $20.50 per hour plus performance bonus opportunities A Bit More About Your Role We’re committed to helping you build the skills and confidence to succeed, from day one and throughout your career. Your training experience includes engaging, instructor‑led online sessions that use both webcam video and audio, so you can connect visually with trainers, leaders, and fellow teammates. Webcam participation is expected during all instructor‑led TTEC and client‑required training, either throughout the session or at designated times, and is encouraged during coaching sessions to support meaningful connection and collaboration. Along the way, you’ll also have access to individualized coaching and thousands of free courses to support your growth. And while skills can be learned, your caring, supportive nature is what truly sets you apart. At TTEC, you’re part of one dynamic, global family that’s here to support you every step of the way. You'll report to Team Lead. We are regularly hiring for this role. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC TTEC is a global consulting, technology, and managed services company that helps brands deliver smarter, more human customer experiences through data, AI, and technology. Our work connects people and brands every day—and it starts with the talent behind the experience. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. #LI-Remote Job :_Customer Care Representative

Financial Data AnalysisEmbedded FinanceInvestment Strategy & AdvisoryPredictive Analytics & VisualizationAbout micro1micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI. Job Title: Financial Analyst Job Type: Full-time or Part-time, Contract Location: Remote Job Summary Are you a skilled Financial Analyst looking for your next opportunity? Join our dynamic talent pool and gain access to exciting roles with top-tier clients. Be the first to hear about new openings and work with innovative teams that value financial excellence in data-driven analysis. Key Responsibilities • Analyze complex financial data to identify key trends and provide actionable insights for strategic decision-making., • Lead the evaluation of embedded finance opportunities and contribute to advisory on investment strategies., • Develop predictive financial models and dynamic visualizations using up-to-date analytics platforms., • Conduct thorough market and industry research, synthesizing information from diverse sources to inform business recommendations., • Communicate findings and strategic recommendations clearly in both written reports and verbal presentations to stakeholders., • Stay ahead of the latest trends in the Asian economy, embedded finance, and digital financial solutions., • Collaborate with cross-functional teams to translate analytical results into business outcomes. Required Skills and Qualifications • Bachelor’s degree in Finance, Economics, or related field., • Professional certification (CFA, CIIA, CMA) or proven experience as a financial analyst in a leading finance institution., • Strong proficiency in financial data analysis, predictive analytics, and visualization tools (e.g., Power BI, Tableau, Python or R)., • Demonstrated experience in investment strategy and advisory, particularly within embedded finance contexts., • Exceptional written and verbal communication skills, with a keen eye for detail and clarity., • Advanced online research capabilities and ability to synthesize diverse financial information rapidly., • Experience working in or with Asia, with a solid understanding of regional financial markets and economic drivers. Preferred Qualifications • Previous experience at an MBB (McKinsey, BCG, Bain) firm or a major financial institution., • Familiarity with digital finance platforms and emerging fintech trends in the Asian market., • Based in Asia, or extensive prior exposure to the Asian economic landscape.

management consulting methodologiesstrategic analysisbusiness process improvementorganizational transformationcase study developmentbusiness frameworkswritten communicationverbal communicationanalytical skillsproblem-solvingremote team collaborationattention to detailindependent workclient-ready deliverablesmentoringbusiness transformationdigital transformationai-driven business modelsAbout micro1micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI. Job Title: Management consultant Job Type: Contractor Location: Remote Job Summary: As a Management consultant, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. Key Responsibilities: • Provide expert insights on management consulting methodologies, strategic analysis, and business transformation practices., • Review, assess, and refine complex business scenarios, documents, and case studies to ensure accuracy and relevance., • Deliver high-quality, detailed written and verbal feedback to help improve AI system outputs and reasoning capabilities., • Collaborate remotely with the customer’s team to support the training and evaluation of AI models with real-world management consulting perspectives., • Leverage your advanced experience to identify gaps, propose improvements, and ensure alignment with industry best practices., • Utilize strong communication skills to clearly articulate recommendations and process flows in both written and spoken formats., • Continually stay updated on management consulting trends to provide current, impactful input into the AI training process. Required Skills and Qualifications: • Minimum of 4+ years’ experience as a management consultant, ideally with a top-tier consulting firm., • Proven expertise in strategic projects, business process improvement, and organizational transformation., • Exceptional written and verbal communication skills with high attention to detail., • Ability to synthesize complex problems and deliver practical, actionable insights., • Strong analytical skills and experience working with cross-functional teams in remote environments., • Experience developing or reviewing case studies, business frameworks, and client-ready deliverables., • Self-motivation and discipline required for high-quality independent work. Preferred Qualifications: • MBA or advanced degree in business, management, or a related field., • Familiarity with digital transformation initiatives or AI-driven business models., • Demonstrated experience mentoring or training consultants or business professionals.

Job DescriptionPlease note, we are set up to hire employees in these states: Alabama, Florida, Georgia, Missouri, North Carolina, South Carolina, North Dakota, Tennessee, Texas, Virginia, Upstate NY, Finger Lakes/Southern Tier, NY and Rochester & Buffalo, NY areas. This is a remote work opportunity. For 40 years, ConServe has been a leading provider of accounts receivable management and collection services specializing in customized solutions for colleges and universities, guaranty agencies, private lenders, credit unions and government contracts. We are based on the simple principle that helping people fulfill their obligations, in ways that preserve their dignity, enhances self-confidence and empowers them with a sense of control. At ConServe, we call it Fostering Financial Freedom®. We take great pride in being a team of the right people, doing the right thing, at the right time, the right way. Why join us? · Performance-based bonuses · Award-winning benefits packages · Flexible schedules · Growth opportunities · Repeatedly named one of the Best Places to Work in Collections · Two-time recipient of the Better Business Bureau’s Torch Award for Ethics O*NET: 43-3011.00, 13-2071.00, 43-4051.00, 41-3031.02 Position Summary: Our Bilingual Representatives use a consultative approach to manage and collect on delinquent accounts. Our consultative approach helps consumers identify the most suitable way to resolve a balance in the best interest of all parties. Since client satisfaction is a top priority, it is imperative that ConServe locates professional individuals who are customer-focused, detail-oriented and able to work in a fast-paced environment. If you're a motivated, positive, team player and problem solver, then you would be a good fit for the ConServe team. Essential Duties & Responsibilities: • Obtain information from Consumers in order to determine current financial situation and determine solutions, • Provide solutions to Consumers to enable them to resolve their obligation administratively or voluntarily, • Gather proper documentation from Consumers and maintain appropriate follow-up, • Meet daily, weekly and monthly goals as set by management at ConServe, • Daily Productivity – all Debt Counselors will make between 125-200 phone calls per day and work in a call center environment or remote work environment., • Monthly Recoveries – must achieve ConServe’s monthly targeted performance objectives for collections., • Record Maintenance – proper management & updating of system to maximize contacts, • Skip-Tracing – to assist in locating & contacting consumers or businesses, • Adherence to ConServe’s Professional Practices Management System (PPMS), Code of Conduct, and Compliance Program Education Requirement: • High School Diploma or GED, • Associates or Bachelor’s Degree preferred Skills/ Requirements: • The ability to work 8 hour shifts consisting of three (3) days starting between 8am and 9:30am EST and ending between 5pm and 6:30pm EST (start and end time are flexible but the shift must be 8 hours) and two (2) evenings 12pm - 9pm EST, • Willingness to work an occasional Saturday morning shift (optional), • Ability to speak and converse in Spanish and English fluently, • Ability to proficiently read and write in English, • Ability to proficiently read and write in Spanish is preferred, • Strong verbal communication skills with the ability to listen, persuade, negotiate and obtain resolution, • Intermediate Computer skills to document calls and navigate software packages, databases and the internet., • Strong organizational and time management skills, • Attention to detail, • Ability to act independently to resolve problems, • Motivation to learn, • Ability to work in a positive, collaborative manner with coworkers, • Ability and history of maintaining confidentiality and high level of trustworthiness., • Ability and history of interacting well with team members and customers in a professional manner while maintaining a safe work environment., • Ability to obtain and maintain Government Security Clearance (Please be advised that upon hire, you may go through a State and/or Federal Clearance process. Our team will be available to assist you as you move through this process)., • Ability to obtain and maintain State Collections Licensure, • Legally eligible to work in the United States, • No conflicts of interest with ConServe or our Clients. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job except for periodic breaks pursuant to applicable law. • Occasionally lift and/or move up to 25 pounds., • Ability to sit or remain sedentary for your entire work shift (8, 9, or 10 hour shift), • Ability to talk and listen on a phone for your entire work shift (8, 9, or 10 hour shift) MISSION STATEMENT: ConServe is dedicated to satisfying the needs of our Clients in a manner consistent with improving the human condition, and that will foster the development of long term mutually beneficial relationships with our Clients, our Employees, our Suppliers and Business Partners and the Community as a whole. Disclaimer: The above job description is not a contractual or binding document; it is provided as a guide to the types of duties required to be undertaken. Duties may vary from time to time and this description is subject to review. Modifications will be made as needed to support changes in the business climate and requirements. Continental Service Group, LLC, d/b/a ConServe endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact our Recruiting Department at: 585-421-1000, option 7 or by emailing: . Qualified applicants will receive consideration for employment regardless of age, race, color, religion, national origin, sex, sexual orientation, gender, gender identity/expression, genetic disposition, genetic markers/carrier status, disability, creed, veteran status, military status, status as a victim of domestic violence, marital status, familial status, pregnancy, childbirth and related medical conditions, and disability, conviction (limited) or other legally protected status. ConServe is a Drug Free Workplace

Job Description We are seeking talented individuals with strong multitasking, proofreading, and organizational skills along with a high level of empathy. In this unique role, you will support funeral homes and private parties by placing obituary notices in both print and online formats. Additionally, you will support clients by placing legal notices and some classified advertising. A strong focus on accuracy and professionalism in all communications is essential. You play a key role in establishing and sustaining our clients’ trust, which is vital to the success of the business. We are eager to consider your resume. We are conducting in-person interviews, and we look forward to connecting with you soon! Empowering Environment Join a collaborative team that celebrates success together. Our culture is built on connection, encouragement, diversity and shared wins from all roles and departments. Growth & Advancement We promote from within and support your professional development. This role offers a path to long-term growth and advancement. Hybrid Flexibility After completing an initial training and acclimation period in our Williamsville, NY office, you’ll have an opportunity to transition to a hybrid schedule—combining the energy of in-office collaboration with the benefit of remote work. Weekend shifts are exclusively remote. Obituary Notice Specialist You will be handling and processing obituary and legal notices, formatting and proofreading content, managing incoming calls and emails, assisting customers with advertising orders, providing accurate product and deadline information, and responding to all customer inquiries or concerns with empathy, professionalism and efficiency. Ideal candidates can easily prioritize and complete work accurately while consistently meeting deadlines. They demonstrate patience and empathy and communicate effectively with both their team members and our customers and clients. Responsibilities Include: • Responding promptly to incoming calls and emails., • Processing and proofreading content with a strong focus on accuracy., • Replying to customers in a timely fashion., • Identifying and assessing customers' needs to achieve satisfaction., • Assisting with processing notices and advertising orders., • Building sustainable, trusting relationships with customer accounts., • Adhering to guidelines, deadlines, and workflow processes., • Ability to multitask, prioritize, and manage time effectively., • Proven customer support experience, ensuring client satisfaction., • Ability to meet and exceed productivity requirements and deadlines., • Excellent phone etiquette, active listening, and organizational skills., • Strong communication skills, both verbal and written., • Open to feedback and support to help you be successful in your role., • Experience in data entry and call center environments. We’re hiring for full-time and part-time (24+ hours/week). Candidates must be available between 9:00am – 9:00pm (Monday through Sunday). While you won’t work every day, your schedule will fall within those hours. Compensation The base pay for this role is $16.25 - $16.50/hour, plus an incentive plan that rewards your accuracy, performance and productivity. We Offer Paid Training, Paid Time Off, Paid Holidays, Medical & Dental, 401(k), Credit Union Membership, Hands-On Training & Team Support. We provide support to many of North America's largest media organizations. By joining our team, you'll engage with a diverse range of markets, systems, and processes, while enhancing your skills in delivering outstanding customer experience and providing the most effective recommendations and guidance. Media Sales Plus is an Equal Opportunity Employer

Job ID: 523106 Oldcastle® APG, a CRH Company, is North America’s leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer’s portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge. Award-winning brands include Belgard® hardscape, Echelon® Masonry, MoistureShield® composite decking, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, Lawn & Garden mulches and landscape features, and Techniseal® sands and sealant technologies. Job Summary Oldcastle APG is searching for a results-oriented Regional Operations manager to join our fast-paced, high growth, industry leading business. We operate under a decentralized business model that emphasizes autonomy and leadership while also requiring effective communication with multiple functions, key contacts, and local business operations. Reporting directly to the Regional Vice President/GM, in this critical role you will lead, direct, and manage multiple manufacturing sites within the region. Additionally, you will be responsible for Safety, Quality, Productivity, Housekeeping, Preventative Maintenance, Regulatory Compliance, Talent Development, and overall financial results of your assigned several manufacturing sites in the Northeast. In this fast paced, growing organization those that are highly motivated and driven to results will have the opportunity to succeed and advance. Job Location This is a remote role based role when not traveling to our plants this person must reside in the greater Pittsburgh, PA, Boston, MA, Hartford, CT or Buffalo, NY markets. Job Responsibilities • Manages across assigned manufacturing sites to align and maximize Safety, Quality, Productivity, House Keeping and Preventative Maintenance, • Ensures all OSHA and other regulatory compliance is maintained, • Builds competent leadership teams in each location and supports them through employee development, • Leads ad hoc project teams to support customer solutions and capital improvements, • Researches and implements manufacturing best practices, • Breaks down annual/monthly goals into meaningful metrics for each plant, and holds team members accountable for achieving desired results, • Leads production planning to balance demand at lowest cost and highest service levels, • Drives continuous improvement and operational excellence, • Coach and mentor Plant Managers to boost efficiencies, control costs, and maximize plant capabilities, • Collaborate with regional leaders to achieve collective goals, • Facilitate accurate reporting of production and inventory Job Requirements • Bachelor’s Degree in Engineering, Business Management, Finance, or other technical field; or equivalent combination of education and professional experience, • 7+ years of leadership experience in Operations Management or equivalent transferable experiences, • Strong financial acumen with demonstrated results in P&L management, • Proven ability to communicate effectively and diplomatically as well as maintain relationships as they change over time, • Ability to thrive and adapt in a fast paced, stressful, dynamic, and changing work environment, • Ability to travel up to 75%, • Strong interpersonal and organizational skills, • Demonstrated ability to work in a collaborative team environment Compensation • Base salary is $125,000 - $150,000, • Annual bonus eligible, • 401(k) / retirement savings program, • Short- term and long-term disability benefits, • Life insurance, • Health, Dental, and Vision insurance, • Paid time off, • Paid holidays What CRH Offers You • Highly competitive base pay, • Comprehensive medical, dental and disability benefits programs, • Group retirement savings program, • Health and wellness programs, • An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.

$65 - $130/hourpaystatistics & Mathematicsdata handlingdata collectingdata analysis and modelingdata visualizationdata clesningprogrammingAbout micro1micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI. Job Title: Data Scientist Job Type: Contractor Location: Remote Job Summary: Join our customer's team as a Data Scientist and play a pivotal role in transforming data into actionable insights that drive business growth. You will leverage your expertise in statistics, mathematics, and programming to tackle challenging data problems, ensuring clean, robust, and insightful analyses. This is an exciting opportunity to work in a dynamic, expert-driven environment that values clear communication and innovative thinking. Key Responsibilities: • Collect, clean, and preprocess diverse data sets to ensure integrity and readiness for analysis., • Develop, validate, and implement statistical models to extract actionable insights from complex data., • Conduct exploratory data analysis to identify trends, patterns, and opportunities for business improvement., • Present findings and recommendations through compelling data visualizations and reports, tailored for technical and non-technical stakeholders., • Collaborate closely with team members to design and execute end-to-end data projects, from ideation to delivery., • Continuously improve analytical methodologies and automation processes to enhance data workflows., • Communicate effectively in both written and verbal formats, ensuring clarity and impact of data-driven recommendations. Required Skills and Qualifications: • Expertise in statistics, mathematics, and data analysis techniques., • Proven experience in collecting, handling, and cleaning large, complex data sets., • Proficiency in programming languages such as Python, R, or similar for data manipulation and modeling., • Strong data modeling skills with experience in building and validating predictive models., • Advanced ability to visualize data using tools like Tableau, Power BI, or related libraries., • Meticulous attention to detail and commitment to data quality at every stage., • Excellent written and verbal communication skills, with an emphasis on clarity and precision. Preferred Qualifications: • Experience working in a remote, cross-functional, or customer-focused team environment., • Background in developing and deploying machine learning solutions in production settings.

$105 - $140/hourpayLegalContract Review & NegotiationCase AnalysisRisk AssessmentCorporate LawRegulatory ComplianceLitigation SupportLegal ResearchDue DiligenceDispute ResolutionConfidentiality & EthicsAbout micro1micro1 connects domain experts to the development of frontier AI models. Real-world expertise is turned into training data, evaluations, and feedback loops that improve how models perform. AI labs and enterprises use micro1 to train models and build reliable AI agents through advanced evaluations and reinforcement learning environments. Experts contribute directly to how AI systems learn, reason, and perform across domains like finance, healthcare, engineering, and more. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality contributions at scale.Our goal is to enable 1 billion people to do meaningful work by applying their expertise to AI. We’ve raised $40M+ in funding, and our AI recruiter has powered over 1 million AI-led interviews as our global network of experts grows into the human intelligence layer for AI. Job Title: Legal Specialist Job Type: Contractor Location: Remote Job Summary: Join our customer's team as an expert Legal Specialist, where your expertise will play a pivotal role in shaping robust legal solutions. You will collaborate closely with domain experts and product teams to review, negotiate, and analyze contracts, ensuring legal compliance and risk management in a dynamic, application-driven environment. Key Responsibilities: • Conduct thorough contract review, drafting, and negotiation to optimize business outcomes while managing risk., • Analyze cases and perform in-depth legal research to provide actionable insights and recommendations., • Support litigation and dispute resolution by preparing documentation and assisting internal and external counsel., • Assess regulatory compliance and assist with due diligence for corporate matters, mergers, and acquisitions., • Design system prompts and rubrics for legal applications, engaging in multi-turn conversations with agents to ensure task accuracy and coherence., • Uphold the highest standards of confidentiality and professional ethics in all legal processes and communications., • Collaborate across teams to build and enhance legal tools or applications, leveraging your industry expertise. Required Skills and Qualifications: • Proven expertise in legal principles, corporate law, and regulatory compliance., • Strong contract review and negotiation abilities across a variety of legal domains., • Demonstrated experience in case analysis, risk assessment, and due diligence., • Hands-on experience in litigation support and dispute resolution., • Exceptional written and verbal communication skills, with a keen attention to detail and clarity., • Deep commitment to confidentiality, ethics, and integrity in all legal matters., • Track record of building or contributing to legal applications, tools, or systems. Preferred Qualifications: • Experience designing legal-focused conversational agents, rubrics, or AI-driven workflows., • Background in developing digital legal solutions or productizing legal expertise., • Ability to manage complex multi-turn conversations and system prompt design.

Join a Milwaukee Journal Sentinel Top Workplace hall of fame company! Maybe it's our focus on employee development, maybe it's the generous time off, or just that we are an Employees First company altogether, but there's a reason why you'll find most of our employees have made Inpro their career, not just a job. The Regional Healthcare Development Manager position exists to identify, develop, and maintain new and existing high-potential Regional Healthcare accounts & opportunities by analyzing sales of all product lines, initiating & developing relationships, and negotiating and maintaining large account contracts. This is a remote position. Candidates must be based in the US, near any major airport. This position is primarily responsible for the following: • National Accounts Sales Growth - Analyze potential sales strategies of key corporate accounts in the Healthcare Market. Review all contract pricing, new and renewals in a way to increase sales and promote growth of accounts., • Strategic planning - Develop and implement a long-term vision that leads to growth for the Corporate Accounts department with special attention to market conditions and competition., • New Product Launches - Work closely with divisional sales managers and product development team to identify opportunities for new & custom products., • Profitability - Maintain the profitability of the business through working with key sales personnel to ensure proper negotiation skills are used to establish pricing guidelines and to obtain business., • Customer Satisfaction - Ensure the complete satisfaction of all national account customers in terms of sales support, marketing, manufacturing and logistics. Work to correct any areas of concern., • National Accounts Marketing Plan - Coordinate efforts with the Marketing Department in support of both short-term and long-term national account strategies, including participation in major trade shows., • Leadership - Provide leadership that will encourage the continued expansion of our national accounts business. Meet regularly with each department as a whole and monthly with the business development team to review opportunities & pipeline., • Sales Reports - Maintain consistent reports on targeted account sales activities to further analyze future opportunities and growth strategies., • Policies and Procedures - Properly follow all company policies and procedures in accordance with ISO 9001 Standards., • Teamwork - Develop and maintain a harmonious working relationship with all internal customers., • Software - Ensure that all software programs are being used effectively., • Professionalism, • Positive Attitude, • Dependability, • Leadership skills, • Global vision, • Teamwork, • Self-management, • Industry knowledge, • Bachelor's Degree or equivalent work experience., • Minimum five years of experience in business, sales, management, or related field., • Outside Sales experience preferred., • Self-starter with the ability to complete tasks in a timely manner., • Highly effective in verbal and written communication skills., • Ability to read construction documents and conduct basic material takeoffs. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the ___ notice from the Department of Labor.

Highly Reputable Plaintiff Law Firm in LA seeks a Paralegal and Attorney in Employment Law! This Jobot Job is hosted by: Ron Calhoun Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $75,000 - $200,000 per year A bit about us: Growing law firm in the Los Angeles area, considered a powerhouse in the field of plaintiff's side wage-and-hour class action litigation, seeks a highly-qualified attorney to join its expanding team. The firm has a robust caseload, in federal and state courts, against regional, national, and Fortune 500 companies in multiple industries. Focusing on the prosecution of consumer and employment class and representative actions, involving wage-and-hour, unfair business practice, discrimination, and false advertising matters. The firm has recovered millions of dollars on behalf of thousands of employees and consumers in California. Why join us? • Competitive Base Salary!, • Extremely Competitive Benefits Package!, • Creative Bonus Structures!, • Vehicle allowances! Job Details Should have some of the following... Job Details: We are seeking a highly motivated and experienced Plaintiff Attorney and Paralegal to join our dynamic legal team. This position presents a unique opportunity to work on a broad range of legal issues in a fast-paced environment. The successful candidate will be responsible for providing legal advice and guidance on a variety of matters, including transactional, class action, and employee-related issues. This role offers a chance to make a significant impact on our organization by advising on key strategic decisions and ensuring compliance with relevant laws and regulations. Responsibilities: • Provide legal advice and guidance on a broad range of issues, including transactional matters, class action lawsuits, and employee-related issues., • Draft, review, and negotiate contracts and other legal documents., • Represent the organization in legal proceedings, such as court trials and mediation., • Conduct legal research and analysis to support decision-making and policy development., • Develop and implement legal strategies to protect the organization's interests and ensure compliance with relevant laws and regulations., • Collaborate with other members of the legal team and work closely with various departments within the organization., • Juris Doctor (JD) degree from an accredited law school., • Must be a licensed attorney in good standing with at least 3 years of experience in transactional law, class action lawsuits, and employee-related issues., • Exceptional legal research, analytical, and problem-solving skills., • Strong negotiation skills with the ability to resolve complex legal issues in a practical manner., • Excellent written and verbal communication skills, with the ability to explain complex legal concepts to non-legal personnel., • High ethical standards and professional integrity., • Ability to work independently and as part of a team., • Proficient in legal research software and Microsoft Office Suite., • Experience in the legal industry is a must. This role promises an exciting and rewarding career for the right candidate. If you are a seasoned attorney with a passion for law and a desire to make a difference, we would love to hear from you. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. 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EMS Operations Manager Buffalo, NY starting salary: $90,000 to $128,000, based on experience! POSITION SUMMARY: The primary responsibilities of the Operations Manager are to manage the day-to-day operations and meet the values, guiding principles, operating, and strategic goals of AMR. A Manager of Operations must work to meet the business objectives of the organization by ensuring internal and external customer satisfaction and positive community relations, retaining profitable market share and driving non-acquisition growth. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Demonstrates that internal customers are as valuable as external customers. Project appreciation and respect for all team members, • Analyzes markets and develops plans which match the supply of out-of-hospital healthcare services appropriately to meet customer demands, • Ensures optimal service levels to agencies, hospitals, and the medical community. Analyzes information regarding customer satisfaction, modifies processes, and counsels employees to ensure high levels of customer service., • Keeps current on industry trends that have potential impact on the division, • Plans, controls and monitors operating budgets for assigned area of responsibility, • Participates in marketing activities and business development to increase revenue and decrease costs., • Prepares and analyzes financial and other data reports. Makes modifications to operations to contain costs, • Directs and integrates clinical management, • Designs, implements and maintains processes to maximize quality of operations, • Ensures compliance with AMR policies and procedures, • Ensures continuous quality improvement through clinical management, communications center, and protocol interaction., • Establishes a program for disaster planning and takes control of situations as needed during times of disaster., • Interacts with other emergency relief providers; public and private., • Establishes goals and objectives for field operations based upon communicated goals and strategies for the region, and clearly communicates these goals and objectives to the appropriate employees., • Provides direction, clarity or expectations, and coaching to supervisory team, • Manages employee performance by setting and communicating standards, measuring results and providing feedback, • Acts as a resource to employees in resolving problems and increasing effectiveness, • Participates in the resolution of labor disputes and ensures effective relationships with union representatives, • Ensures consistent and fair treatment of employees, • Role models appropriate behavior with regard to AMR vision and Guiding Principles, • Monitors and ensures compliance with OSHA, EEO and other applicable local, state, and federal laws governing business and employee relations, • Modified jobs or roles of supervisor and field employees to increase job satisfaction and employee development., • Actively develops, trains, and promotes the use of work teams for process improvement. Ensures effective, timely and cost-efficient contract administration, • Volunteers in community activities to increase the image of the division and AMR, • Shares information with others in the region, other AMR operating companies, and Corporate to increase the use of best practices, • Monitors and makes appropriate modifications in processes to manage success measures, • Implements changes to integrate operational initiatives associated with organizational strategy., • Establishes plans and implements specific actions to assist in the quick, effective integration of new companies to the AMR family., • Ensures effective risk management (i.e. workers' compensation, safety) through proactive education and training programs, • Manages inventory (including the fleet of vehicles) in a cost-effective manner, • Administers the capital budget to ensure effective use of available resources, • Moderate travel to assigned areas of responsibility, • Adheres to all company policies and procedures, • Must be visible on camera during remote meetings, • Adheres to and complies with information systems security, • Mentors employees, conducts performance evaluations, counsels and provides disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results., • Systems Skills - A working knowledge of MS Office. Uses data from different sources to identify issues and quickly identifies the central or underlying issues in a complex situation Education/Licensing/Certification: • Bachelor's degree in business, healthcare or appropriate field of study, or equivalent level of related experience, • Minimum of three years in general management experience, including employee supervision, • Demonstrated effective track record cultivating relationships with internal and external customer base, • Driving record in compliance with AMR policy regarding insurability GMR's Core Behaviors-keep care at the center, raise your hand,seekto understand, find a way together and be accountable-uniteour teamsand set us apart in emergency medical services. EEO Statement Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing ___for individuals with a disability. Check out our careers site ___ to learn more about our benefit options. R0051952

Job Description: Summary: This position is primarily responsible for the overall management of strategic and national accounts. This includes but is not limited to acting as a strategic advisor to support clients in the decision making process relative to benefit design, financial impacts, member experience, and industry trends. This role will focus on account retention activities and could expand to include prospecting of new business opportunities. Essential Accountabilities: Level I • Responsible for sales activities, including retention, prospecting, and cross-selling., • Establishes, develops, and maintains positive business relationships with clients, brokers, and internal department contacts., • Develops a thorough understanding of clients strategic goals, financial position and opportunities to offer solutions that meet their needs and ensure overall satisfaction., • Provides oversight for all activities that surround client solutions, operational efficiencies and member impacts. Works with relevant internal and external sources to ensure expediated and effective resolution to maximize satisfaction., • Partner with Account Service Consultant(s) to deliver high-quality client satisfaction., • Establishes and maintains relationships with internal executive sponsors and maintains client detail and history., • Develops key account summary identifying client needs, opportunities, risks, and competitive insight., • Attends meetings, sales events, and trainings to keep abreast of the latest corporate, national, and legislative developments impacting the delivery of health care benefits. Keeps abreast of market dynamics, industry trends and competitor landscape., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Engages and actively participates in workgroups to represent Sales on cross divisional initiatives and educates the team on progress/results., • Acts as a mentor to account managers/account service representatives interested in growth and development., • Represents management at meetings as needed. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Valid NYS Accident and Health License within six months of employment required. Employees without a license are not eligible for sales incentive awards or contests. Any sales made while not licensed are not eligible for incentive compensation., • Highly motivated and goal oriented with five (5) or more years of experience in sales. Health insurance sales and/or industry experience beneficial., • Working knowledge of all financial arrangements inclusive of fully insured and self-funded., • Proven ability to build productive professional relationships., • Ability to create and deliver presentations tailored to the audience needs., • Exceptional listening and negotiation skills. Strong verbal and written communication skills and ability to influence key stakeholders at all levels of an organization. Level II (in addition to Level I Qualifications) • A proven track record of seven (7) or more years in sales. Health insurance sales and/or industry experience desired., • Exceptional analytical/problem-solving skills., • Demonstrated mentoring/coaching skills. Physical Requirements: • Ability to travel to client sites for presentations, meetings, and/or trainings as needed., • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • May be required to transport sales collateral/materials to and from meetings/events. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Minimum: $62,400 - Maximum: $106,929 Level II: Minimum: $71,880 - Maximum: $129,384 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

🚨 Civil Litigation Associate | Fully Remote – Up to $275k Location/Schedule: Fully Remote Base Salary: Up to $275k (plus tiered performance bonuses and origination incentives) Practice: Civil Litigation – Complex commercial disputes, business torts, contract litigation, shareholder disputes, and high-stakes general civil matters for businesses and individuals. What stands out about this opportunity: • Strong, Stable Full-Service Firm – Founded in 1928 this firm is a well-established firm of approximately 175-180 attorneys with a highly regarded Business Litigation Group that has achieved successes at all levels, including the U.S. Supreme Court., • Clear Career Path & Strong Mentorship – Benefit from a dedicated mentorship program, regular performance reviews focused on growth, and a discretionary partner track with no up-or-out policy — laterals can accelerate., • Collaborative & Supportive Culture – Work in a true team environment with early responsibility, long-tenured colleagues, and a mentoring-focused approach rather than sink-or-swim., • High-Quality Work with Real Impact – Handle sophisticated civil litigation for a diverse client base while gaining broad exposure and meaningful responsibility in a collegial setting., • Attractive Compensation & Bonus Structure – Competitive base up to $275k with a tiered bonus program above 1,800 billable hours, discretionary bonuses, and up to $20k origination bonus (10% of collections) — rewarding both performance and business development. Duties and Responsibilities: • Manage complex civil and commercial litigation from pleadings through discovery, motion practice, and trial., • Draft complaints, answers, motions, briefs, and discovery documents., • Conduct depositions, prepare witnesses, and participate in mediations and court appearances., • Advise clients on litigation strategy, risk assessment, and settlement negotiations. Core Requirements (Flexibility for Exceptional Candidates): • JD and active bar admission (multi-jurisdictional preferred). 📩 📅 ___

Job Description Buffalo Toronto Public Media is your local source for television and radio - BTPM PBS, BTPM PBS KIDS, BTPM Create, BTPM NPR, BTPM Classical, and BTPM The Bridge! We reach Western New York and Southern Ontario and can be streamed from your favorite device. Engaging our communities through exploration and entertainment-everywhere. We're looking for a Major Gifts Associate! What you'll be doing: The Major Gifts Associate (MGA) exercises discretion and independent judgement to identify and sustain new donors to expand the revenue pool for various projects, facilitates relationships with individual donors, provides friendly and courteous service to contributors, and initiates and maintains relationships with other non-profit organizations for project collaborations. This position can be hybrid - a blend of remote and in-office work. In summary, this individual will: • Manage a portfolio of approximately 125 existing donors and 125 new prospects, and create fundraising strategies for all, • Develop relationships with existing donors, solicit individual gifts, increase existing gifts, and steward these members, • Initiate and participate in in-person cultivation and solicitation meetings, as well as through written proposals and digital communications, • Be responsible for the accurate and timely documentation of all donor contracts and updates in the prospect database, • Participate in department cultivation events; actively interact and provide facetime with attendees and promote BTPM programs and resources, • Use relevant technologies (e.g. CRM, Canva, MS Office, etc.) to support department activities and measure fundraising results, • Work with various departments to enhance fundraising activities. Initiate and maintain relationships with external non-profit organizations and stakeholders for project collaborations What you'll need: • Minimum of associate's degree in business, marketing or a related field, • Minimum of two (2) years of fundraising, professional nonprofit development experience (related internship experience is acceptable), • Outstanding written and verbal communication skills, including the ability to connect with multiple individuals, persuade donors, prepare compelling proposals for individuals and funding organizations, • Demonstrated track record of proven success in securing individual gifts, including annual fund support, major, and planned gifts, • Demonstrated skills in effective relationship management with high-level and mid-level supporters, • Flexible to meet changing and dynamic aspects of donor fundraising, • Must have ability to safeguard confidential and sensitive donor and organizational information, • Strong interpersonal and relationship-building skills in all forms - face-to-face, virtually, via phone/email, etc., • Demonstrated proficiency with fundraising databases and use of various computer programs, including Microsoft Office; ability to learn new technologies quickly and assist with user adoption and support, • Must be able to work a flexible schedule to meet deadlines and donor needs/availability, • Must have valid driver license and reliable transportation to meet travel requirements, including the ability to travel internationally to and from Canada, • Exceptional organization and time management skills; ability to meet deadlines and prioritize, • Comfortable and effective working both independently and in team-based environments Why BTPM? Because we're awesome! You won't find a better group of talented, energetic people dedicated to quality content and reaching the various communities of our region. We are proud of our culture and promote a realistic balance of both work and personal life. Our benefits package is fantastic and we have free parking! Salary and Benefits: This is a full-time, non-exempt hourly position and starting pay will be based on education, experience and interview. Starting range: $19.33-$24.16 • 12 paid holidays, • 3 weeks of paid vacation, • Sick time (accrued), • Medical, Dental, Life, Vision Short- & Long-Term Disability insurance options, • Health Savings Account (for applicable plans) with employer contribution, • Flex Spending Account option, • Voluntary Life, Accident, Critical Illness coverage options, • Identity Protection option, • Employee Assistance Program, • Tuition Assistance (based on eligibility), • Retirement Plan with 7.5% employer match (based on eligibility) Buffalo Toronto Public Media is an Equal Opportunity Employer committed to excellence through inclusion.

Job Description At PEARCE, we've got a career for you! Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world's largest commercial real estate services and investment firm. To learn more about Pearce visit . Your Impact Pearce is seeking Experienced HVAC Technicians to join our team for servicing and repairing commercial HVAC equipment on telecom shelters located on Cell Tower sites. This is a fast-paced and rewarding job that is best suited for individuals who are responsible, self-directed, highly motivated, willing to travel, and looking to learn and grow in the Telecom industry. This is a regional position. Candidates should reside in the Buffalo, New York area. Core Responsibilities • Maintaining cooling systems – diagnosing, troubleshooting, repairing, or installing and replacing components of entire systems., • Conducting performance checks and regular maintenance on HVAC equipment., • Performing additional maintenance or upgrades to out-of-season HVAC equipment., • Responding to service calls in a timely manner, including emergency call out services., • Timely and accurate completion of daily work reports. Core Experience • Must be Level 2 or Universal EPA Certified (Required)., • 3+ years of experience with HVAC maintenance (commercial preferred)., • Basic knowledge of electronic, mechanical, and electrical components including refrigeration systems is preferred. At Pearce safety is our number one concern. Candidates must be able to comply with OSHAFCC/FAA/EPA Standards. • Candidates should reside in the Buffalo, New York area., • Must be available for after-hours and weekend call outs on occasion., • Extensive daily travel in an independent work structure., • Occasional overnights required-company pays all travel costs and provides per diem., • Driving to remote work sites as needed., • Be exposed to ambient temperatures while working outdoors., • Lift and move equipment as needed (up to 50 pounds). At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range$30—$38 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Learn more about us at !

Job Description: Summary: The Service Control/Operations Methodology at Excellus generally consists of the following disciplines: * • Asset and Configuration Management, • Incident/Problem/Change Management, • Service Desk The Asset-Configuration Management Analyst is specific to the Asset and Configuration Management Function at the Excellus Health Plan. This position oversees the daily and long-term strategic management of software and technology-related hardware within the organization. This position is responsible for the development, implementation, monitoring, administration and compliance of all IT Asset Management tools and services such as but not limited to tracking PC and Server lifecycles, software license compliancy and unauthorized software or hardware installations and usage. The incumbent will develop and implement procedures for tracking company assets to oversee quality control throughout. Essential Primary Responsibilities/Accountabilities: All Levels: Level I: • Works closely with Purchasing, Finance, Contracts, vendors and all areas within EIT to ensure that IT technology-related hardware and software assets are documented, accounted, and tracked throughout their entire lifecycle., • Plans, monitors, and records software and/or hardware licenses to ensure compliance with vendor contracts., • Utilizes ITAM tools, programs, and processes to manage IT inventory, complying with approved policy and guidelines., • Develops, creates and maintains associated custom connectors and scripts within the tool sets., • Compares licenses, warranties, maintenance agreements, and vendor contracts against audits to ensure compliance with internal and regulatory policies., • Performs inventory and usage monitoring of IT hardware and software and records for quality control and comparison against standard corporate practices., • Ensures all software running on company owned equipment has been approved for use within our environment by tracking and reporting on unauthorized installs; develops and executes associated remediation plan., • Performs reconciliations and remediations on all software., • Responsible for maintaining all discovery schedules and accuracy of all discovery models., • Develops metrics and runs reports to understand compliance position and risk., • Identifies cost-saving opportunities including standards definition and application rationalization efforts., • Explores opportunities to leverage unused IT assets to achieve full efficiency and ROI from company resources., • Performs software requisitioning for all business areas., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Collaborates with peers in supporting, upgrading and/or replacing asset management tools as well as on the development of support documentation and reporting templates., • Responsible for implementing, configuring, and maintaining all ServiceNow CMDB (Configuration Management Database) processes, work instructions, and activities., • Performs, at minimum, quarterly process reviews and recommend CSI initiatives/opportunities for consideration and approval., • Performs auditing reports that highlight missing asset and configuration item's information, investigating reasons and recommending actions to prevent their recurrence., • Assists in the definition and registration of configuration items (Cis), driving toward the appropriate level of attributes and relationships required to support IT Service Management (ITSM) processes., • Maintains precise documentation and accurate usage of the CMDB., • Ensures all patterning for discovery and service mapping is accurately maintained., • Performs reconciliations between the CMDB and monitoring tools., • Understands and maintains all CMDB and Asset Management dashboards. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Bachelor's degree in Computer Science, Information Technology or relevant field (or four additional years related work experience in lieu of bachelors)., • Three years of experience in related field., • Experience in working within the ITIL Framework for Asset & Configuration Management including ITIL foundation level training., • Working knowledge of asset management design and implementation along with project management and process improvement preferred., • Solid understanding of end user licensing agreements and licensing types., • Experience with tools and processes of software distribution., • Strong written and verbal communication skills both technical and non-technical., • Proven analytical, planning and organizational skills., • Five years related work experience., • Certification in working within the ITIL Framework for Asset & Configuration Management including ITIL foundation level training., • Experience with configuration management tools as an administrator, preferably ServiceNow Discovery., • Experience maintaining baseline and CMDB using platforms such as ServiceNow., • Experience with SQL, JAVA, Visual Basic and Crystal Reports., • Working knowledge of software change control best practices and methodologies., • Working knowledge of asset management and configuration management design and implementation along with project management and process improvement preferred., • Advanced understanding of end user licensing agreements and licensing types., • Advanced experience with tools and processes of software distribution. Physical Requirements: • Ability to travel across regions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E4 - Min 65,346 Mid 91,484 Max 117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the direction of the Assigned Management, upon successful completion of all phases of training, and in accordance with established HIPAA regulations the Enrollment Specialist performs enrollment core processing and servicing in accordance with the Health Plan Operation's enrollment regulations, Underwriting Guidelines and applicable government regulations. The focus of this role is to ensure prompt, accurate, and efficient servicing of all broker, member and group administrator inquiries for all product lines. Inquiries are received by the following but not limited to; telephone, email, written inquiries, lobby walk-in customers and through on-site visits with an employer group. The B version of this role will require the individual to be on the phone regularly. Essential Primary Responsibilities/Accountabilities: Level I: • Responsible for Government Programs, Small, Mid, and Large Employer Group Subscriber Enrollment Operations., • Responsible for maintaining communication, including but not limited to; Enrollment Management, Account Services Consultants, Sales, Finance/Underwriting, Claims, Customer Care, as well as interact with external Customers, groups or Brokers as necessary., • Responsible for the enrollment of new groups, renewals, new member and member movement., • Prepares, processes and maintains all member enrollments utilizing multiple Health Plan enrollment systems. Installs and maintains member information, new enrollment, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess member enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Researches, interprets and responds to inquiries from internal and external customers, business partners, brokers, consultants, and groups concerning our products, services and policies in accordance with regulatory, corporate policy, association guidelines and productivity measures. Ability to run pre-built reports., • Reviews, validates and updates transaction errors from all member level electronic and paper sources impacting eligibility interfaces., • Identifies issues and responds to all work items brought forward either internally or externally and ensures all inquiries will be responded to within department service level agreements (SLA's)., • Prioritize aged and Performance Guarantee Transactions and takes necessary action to complete timely according to established metrics., • Responsible for knowledge and accuracy on entry level processing within a minimum of 3 inventory areas., • Attends provided/necessary training to support job role/function and share knowledge back with the team., • Attends and participates in meetings as necessary and share information back to the team., • Execution of quality service to our external, as well as internal customers by meeting productivity and accuracy metrics, compliance and member touchpoint measures (MTM) targets, and CMS processing timeframes., • General understanding of the cross functional enrollment process and operating systems., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Prepares, processes and maintains all group enrollment utilizing multiple Health Plan enrollment systems. Installs and maintains group information including new group set up, benefit changes/renewal, cancellations, and reinstatements utilizing multiple sales, marketplace, and/or Enrollment systems. Review and assess enrollment activity and associated documents for accuracy using knowledge and expertise of processing regulations/guidelines., • Handles Designated Record Set (DRS) requests and may serve as a point person for the Account Service team when difficulties arise in obtaining information through normal channels., • Adjusts or triages for adjustment, as situation requires, enrollment for subscriber additions, deletions and changes, and will initiate correspondence requesting additional information or verification., • Acts as a resource to support and or cross train other team members., • Responsible for knowledge and accuracy on at least half of inventory areas., • In depth understanding and working knowledge of the cross functional enrollment process and operating systems., • Identifies issues, patterns and/or trends generated by external and internal action affecting compliance, customer satisfaction and system performance. Consistently and independently recommends and initiates changes and improvement as a result of process review., • Assists in creating and/or updating the operating manuals and/or Desk Level Procedures (DLP's)., • Proficient in most inventory areas, operating systems with expertise in specific job functions., • Mentors and collaborates with others on the team in utilizing tools, sharing best practices, and serving as a role model within a team unit structure., • Serves as subject matter expert for the department. Ability to cross train on any task as demonstrated by comprehension and retention of new skills not limited to a primary line of business. Works continuously toward identifying and removing barriers to increased productivity, quality, cost effectiveness, timeliness of operations, and customer satisfaction., • Process enrollment activities for complex accounts., • Ability to adjust daily assignments to prioritize urgent or complex cases as they arise., • Researches, responds, and resolves eligibility inquires working directly with internal and external customers via multiple communication methods., • Creation of test cases, testing of the process, documents and establishes procedures for the implementation of new products and work efforts. May be asked to participate in end user testing., • Researches complex cases to identify root cause, recommend and execute resolution through completion., • Responsible for complex and/or sensitive cases including but not limited to processing for key brokers, accounts, special arrangements, government programs and/or enrollment resolution cases requiring deep research., • Serves as department representative on corporate projects as well as cross functional work groups as assigned acting as a subject matter expert. Provides advice and counsel to project teams and leadership on implications of requirements on productivity and quality. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Completed High School Diploma or Equivalent., • Minimum of two (2) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position, preferred., • Must have solid written and verbal communication skills., • Proven organizational, analytical, and time management skills., • Basic Computer proficiency, including experience in Microsoft Office Suite., • Attention to detail and accuracy., • Ability to multi-task in order to efficiently resolve customer concerns, by understanding the needs of the customer, navigating screens on the computer, typing inquiry documentation., • Minimum of three (3) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Rating of "Performing" or above for minimally 12 months., • Organizational, reasoning and problem-solving skills., • Takes accountability and ownership of issues and resolution with minimal supervision., • Demonstrates global thinking and takes initiative to recognize opportunities within the team., • Minimum of four (4) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred., • Must have strong written and verbal communication skills., • Strong Computer proficiency, including experience in Microsoft Office Suite (Excel), • Rating of "Performing" or above for minimally 12 months., • Provide mentoring and support to new hires and peer group., • Assist with tasks assigned by management that require advanced problem-solving skills, • Minimum of five (5) years health insurance or related operations work experience and proven ability to exercise the requirements and responsibilities of the position preferred, • Rating of "Performing" or above for minimally 12 months., • Self Sufficient in ability to efficiently resolve complex & escalated issues., • Lead tasks assigned by management that require advanced problem-solving skills across multiple areas., • B Version: Ability to actively listen to customer while simultaneously taking notes. Ability to be on the phone regularly. Physical Requirements: • Ability to complete work in a traditional office environment under fluorescent lighting., • Ability to arrive on time at work and as scheduled., • Ability to meet minimum performance metrics., • Ability to orally communicate., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Ability to work in a home office for continuous periods of time for business continuity. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade N2: Minimum: $20 .00 - Maximum: $23.89 Level II: Grade N3: Minimum: $20.00 - Maximum: $26.90 Level III: Grade N4: Minimum: $20.00 - Maximum: $30.76 Level IV: Grade N5: Minimum: $20.02 - Maximum: $33.03 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher. Overview Please note: The Achieve Program start date is July 2026. Early starts may occur based on business needs. Are you ready to kick-start your career or transition into a stable industry that is committed to your professional growth? Look no further! Join us at Gallagher and fast-track your career from a Client Service Associate to a Client Service Manager through our Achieve Program. This is an 18-month structured learning and development program that will equip upcoming and recent college graduates, as well as career changers, with the skills and knowledge needed to excel in the world of insurance brokering and risk management. All hours spent in training are hours worked and are paid competitively. This is a full-time role with a hybrid work schedule. You will have in-office days and remote days determined by the location. How you'll make an impact Every day presents new challenges, ensuring your work remains dynamic and engaging. As a program participant, you will: • Work cross-functionally to provide exceptional service to various internal and external clients, • Support workflow processes by creating documents, certificates, and reports using innovative systems and resources, • Contribute to our growth by handling new business applications and fostering strong client relationships through routine calls and correspondence, • Play a crucial role in marketing efforts by compiling information for high-quality and accurate Request for Proposal responses As your experience and expertise grow, you will play a meaningful role in helping clients navigate challenges and find coverage solutions that align with their budgets. Your expertise will be instrumental in supporting clients during unexpected losses, ensuring their businesses continue to thrive. About You Minimum Requirements: • High School Diploma/GED, • Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) to build, refine, and transmit documents seamlessly, • Strong technological proficiency enabling you to use various software for efficient task completion, • Exceptional written and verbal communication skills to effectively engage with clients and colleagues, • Flexibility to travel to our home office in Rolling Meadows, IL once during the program. Rest assured, all travel expenses will be covered by Gallagher, • Associate’s or Bachelor's degree, • Previous internship or work experience, • Knowledge of or curiosity about the insurance brokering and risk management industry #Achieve1 #LI-NP2

Job Description: Summary: The COBRA & Premium Billing Administrator responds to and resolves written, telephone, and personal inquiries from clients and/or subscribers concerning policies and procedures in a professional and efficient manner. This position coordinates and monitors daily activities for COBRA and Third-Party Premium Billing Administration to ensure regulatory requirements & established standards and deadlines are met. Essential Accountabilities: Client Team • Serves as a point of contact for clients and brokers in relation to the day-to-day operational tasks including, but not limited to, responding to client and broker inquiries/requests; scheduling, facilitating, and delivering client reporting; processing member refund requests; managing open enrollment requests; monitoring member grace periods, managing member payment requests, reviewing and reporting on member payment status., • Responds to client/broker inquiries on a timely basis within department service standards. Notifies and educates clients of any rules or regulation changes., • Conducts webinar demonstrations and supports client and broker training of the software system and portal functionality., • Manages the rate renewal process for assigned clients., • Participates in client and broker requested conference calls. File Team and Enrollment • Responsible for the processing of the inbound and outbound departmental file exchanges within the services standards. Files are primarily membership files that require adding, updating, or deleting subscriber group data within the software system. Responsible for processing any identified error or no-load files., • Responsible for the coordination and execution of the daily carrier file for member coverage reinstatements, changes, and terminations., • Coordinates and collaborates will the LBS EDI team to proactively identify and resolve any file errors., • Communicate with client, broker, or vendor(s) to resolve file related processing issues., • Supports the process of establishing and testing new client files., • Monitors and documents each respective carrier preferred eligibility process., • Works with Carriers to assure all billing activities meet the needs of the client and the carrier. Level I • Maintains knowledge of rules, regulations, policies, and benefits governing COBRA and Premium Billing., • Administers group plans in accordance with all appropriate regulations and process all activity within service time standards., • Supports customer service team in answering or researching member inquiries. Researches, interprets, and responds to inquiries in a professional and efficient manner using problem solving skills., • Processes member requests not facilitated through software vendor, including but not limited to member payments, banking forms, enrollment and termination forms., • Assists in system and release testing and troubleshooting., • Performs departmental and team functions according to established desk level procedures (DLP). Participates in the development, updating, and monitoring of DLP., • Participates in ongoing training to further knowledge of regulations, software systems, policies and procedures, and develops skills to accurately fulfill requirements of the job., • Consistently meets the established departmental and team productivity metrics. Successfully satisfies the assigned tasks and standards of the inter-departmental team assignments., • Maintain current knowledge of LBS policy and procedures., • Consistently demonstrates high standards of integrity by supporting the Lifetime Benefit Solution's mission and values, adhering to the Corporate Code of Conduct and, leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs functions as assigned by management. Level II (in addition to Level I Accountabilities) • Performs advanced research and resolution of inquiries and adjustments on behalf of clients, brokers or carriers., • Assists in resolution of escalated or systematic issues. Proactively identifies error trends., • Assists in client audits and data comparisons., • Services strategic accounts as well complex COBRA and Premium Billing accounts., • Serves as a resource to other team members. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I • High School diploma or equivalent. Associate degree in business administration or related field preferred., • Two or more years of related experience., • Knowledge of COBRA rules and regulations preferred., • General understanding of medical, dental, vision, and Medicare benefits., • Excellent problem solving, reasoning, and organizational skills. Ability to manage multiple projects., • PC experience including knowledge of Microsoft Word and Excel., • Excellent oral and written communication skills., • Ability to communicate effectively while working collaboratively and maintaining positive relationships with clients., • Ability to work in a team environment as well as independently. Level II (in addition to Level I Qualifications) • Four or more years of experience working in COBRA and Premium Billing industry., • Strong knowledge of COBRA and Premium Billing rules and regulations., • Demonstrated problem solving and ability to resolve complex inquiries or escalated situations., • Advanced knowledge of departmental software system and Excel. Physical Requirements: • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • The ability to hear, understand, and speak clearly while using a phone, with or without a headset. One Mission. One Vision. One I.D.E.A. One you. Together we can create a better I.D.E.A. for our communities. At the Lifetime Healthcare Companies, we're on a mission to make our communities healthier, and we can't do it without you. We know diversity helps fuel our mission and that's why we approach our work from an I.D.E.A. mindset (Inclusion, Diversity, Equity, and Access). By activating our employees' experiences, skills, and perspectives, we take action toward greater health equity. We aspire to reflect the communities we live in and serve, and strongly encourage people of color, LGBTQ+ people, people with disabilities, veterans, and other underrepresented groups to apply. OUR COMPANY CULTURE: Employees are united by our Lifetime Way Values & Behaviors that include compassion, pride, excellence, innovation and having fun! We aim to be an employer of choice by valuing workforce diversity, innovative thinking, employee development, and by offering competitive compensation and benefits. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Minimum: $20/hr - Maximum: $26.90/hr The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The Health Outcomes Specialist I-II supports the Health Outcomes & Community Impact (HOCI) strategic plan, goals, enterprise-wide measures, and efforts to achieve improvement across our markets and populations. The role supports the design, implementation, and evaluation of initiatives that improve measurable health outcomes across priority member populations. This role ensures that interventions designed to address disparities lead to demonstrable improvements in clinical outcomes, utilization, community impact and member experience. Working within the HOCI team, the Health Outcomes Specialist partners with internal stakeholders including Quality, Healthcare Management, Medical Governance, Provider Network, Pharmacy, Data Analytics, and Marketing to operationalize strategies that improve outcomes for members experiencing disproportionate health risks or barriers to care. This role translates population health insights and equity-informed strategies into actionable interventions, program implementation, and outcome measurement. Essential Accountabilities: Level I • Partners with leadership on sharing and updating a robust health equity and community health training initiative that spans the entire enterprise as well as externally., • Research and maintains sound knowledge of health equity, evidence-based improvement interventions, industry trends, best practices, and benchmarks to deliver innovative and effective solutions for the management of the HOCI strategy., • Consults on the development of the health equity data infrastructure to ensure appropriate creation of downstream clinical interventions to mitigate health disparities., • Facilitates processes needed to analyze and improve processes and workflows. Organizes and facilitates large educational and re-engineering sessions. Facilitates interdepartmental coordination and communication with all Care Management functional areas, such as, but not limited to Case Management, Utilization Management, Behavioral Health, Medical Claim Review and Audit, Health Promotion, Disease Management, to support delivery of high quality, timely customer solutions., • Consults with key internal stakeholders including medical directors, operational and strategic leadership, SMEs, and regional directors as well as external network/other Blues plans regarding the nature of the opportunity identified, potential interventions, and desired and expected outcomes., • Evaluates initiatives and determines key benchmarks in collaboration with health equity stakeholders for its use in subsequent evaluations., • Analyzes, compiles and implements interventions to incorporate into strategic assessments; creates comprehensive strategic proposals to improve health outcomes. Collaborates with other departments early in the initiative development cycle including quality, provider engagement, customer care, VBP programs, corporate communications/marketing, clinical operations, and others, in regard to cross-functional business processes, program development initiatives and timelines., • Collaborates with the Quality department to facilitate health equity accreditation requirements., • Consults with the CIP team to incorporate a community-based approach on projects, processes and initiatives., • Assesses member, provider and other key stakeholders' experience related to new or updated initiatives and plans proactively to address their concerns and needs positively., • Oversees vendor relationships associated with vendor partners as needed, including identification of key vendors, nurturing vendor contacts, RFI/RFP creation and strong oversight, pricing negotiations, contract facilitation with legal and other entities, monitoring vendor SLAs/PGs as needed., • Provides reports and recommendations to the Utilization Management/Case Management (UM/CM) team for action. Responsible for defining, coordinating, and communicating the ongoing monitoring of existing programs in HOCI and other areas as relevant to ensure meaningful intervention outcomes and value are realized and partner with key stakeholders to support strong results. Serves as subject matter expert in maintaining the UM/CM training program for PHE and other key stakeholder roles., • Represents Medical Services on Health Plan-wide cross functional process improvements teams, as requested by manager/director. Coordinates HOCI committees to define, prioritize and facilitate initiatives, as appropriate., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Participates in, facilitates, and may manage all aspects of meetings within HOCI and in support of program development as needed., • Mentoring and coaching of program development team within the department and others in similar roles as appropriate., • Provides input and recommendations into strategic proposals for program development team., • Acts as an ambassador of the team function throughout the organization to ensure consensus, collaboration, and support., • Provides presentations to key stakeholders to share the vision and mission of the HOCI team and build awareness, support, and participation for the process and team. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Minimum of two (2) years' experience working within a health plan related to Health Equity/ Population Health Management or other clinically related program development with Bachelor's degree in related field. In lieu of a degree, minimum of eight (8) years' experience working within a health plan in a role related to population health management/case management interventions/programs or other clinically related program development required., • Five (5) years of clinical experience required (RN, LPN, BH, MPH, etc.), • PMP certification preferred., • Working knowledge of best practices and tools related to project management and process engineering/improvement Working knowledge of Corporate Medical Policies, InterQual and Milliman & Robertson guidelines, NCQA standards, URAC requirements, HEDIS, CMS requirements, and NYSDOH medical management mandates & program requirements., • Demonstrates effective verbal communication skills and strong writing capabilities., • Developing skills in reading, analyzing and understanding analytics reports and documents., • Understands basic concepts of return-on-investment measurement. Exhibits excellent organizational, planning, and project management skills. Makes decisions using solid judgment skills to impact identified problems., • Resourceful and appropriately tenacious in the face of varied opinions to gain consensus., • Exhibits leadership through meeting facilitation., • Subject matter expert on the development of clinical strategic interventions. Level II (in addition to Level I Qualifications) • Minimum of six years' experience working within a health plan in a role related to utilization management/case management interventions/programs or other clinically related program development., • Strong understanding of and preferred experience with Return-on-Investment measurement and concepts., • Experience with process development and refinement, experience leading projects whether formal or informal. Reads, analyzes, and understands complex analytics reports and documents. Able to identify further areas of exploration/opportunity and guide analytic requests to explore targeted opportunities., • Demonstrated strengths with emotional intelligence including keen collaboration, consultative relationship building, and consensus building skills. Physical Requirements: • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer., • Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • Ability to work in a home office for continuous periods of time for business continuity., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed., • Manual dexterity including fine finger motion required., • Repetitive motion required., • The ability to hear, understand, and speak clearly while using a phone, with or without a headset., • Must have a valid Class D license and ability to operate a motor vehicle. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): E2: $62,400 - $96,081 E5: $71,880 - $129,384 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the guidance of the assigned EPMO leader, the EPMO Project Manager is responsible for managing and delivering application, operations, ongoing program, and/or business projects for the Excellus Health Plan. Essential Primary Responsibilities/Accountabilities: Level I: • Works with Project Manager Levels II/III/IV to determine project schedules, deliverables, assignments, tasks, project meetings (scheduling and meeting notes), status reporting, communication, and action items, as required., • Works with Project Managers Level II/III/IV and project teams to track work, tasks, and project assignments in order to keep projects on-time and within scope and budget., • Facilitates core team meetings and other relevant project meetings including managing project agendas and minutes., • Creates and manages documents in support of the project Change Management (CMR) process., • Functions as a back-up for Project Manager Levels II/III/IV, as needed., • Performs project management duties over small tier and Enterprise projects or other initiatives as assigned., • Maintains currency on emerging project management techniques and advanced communication mechanisms., • Learns departmental tools required to do the work: Planview, Microsoft Teams, Sciquest, SNOW etc., • Monitors and evaluates quality of performance and product from all work within scope of responsibility., • Always acts professionally., • Fosters an environment of continuous improvement and encourages innovative thinking., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Plans, directs, and coordinates a matrixed team's activities to manage and implement approved scope from business case through project close-out., • Plans, schedules, monitors, and reports on activities related to the project., • Determines, monitors, and reviews all project economics to include project costs, operational budgets, staffing requirements, project resources, and project risks., • Monitors and controls project scope, requirements and change management needs., • Identifies the appropriate blend of talent and resources to meet project needs and requirements., • Formulates contingency plans to address schedule revisions, resource adjustments, funding allocations, and work requirements., • Applies appropriate tools to accurately estimate and plan the work of teams or project groups within agreed processes and policies. Produces work plans according to required standards., • Monitors and reports on the progress of the resolution of high impact problems according to established standards., • Escalates issues which project team is unable to resolve through appropriate channels relating to schedules, working methods, resources, staff matters, or technical difficulties. Passes decisions clearly outside scope of project upward, including proposed solutions whenever appropriate., • Meets regularly with management, sponsors, and project teams to review project scope/progress and resolve project issues., • Establishes appropriate metrics for measuring key project criteria., • Maintains currency on emerging technologies and project management techniques., • Monitors and evaluates quality of performance and product from all work within scope of responsibility., • Fosters an environment of continuous improvement. Constantly exploring ways to increase efficiencies and productivity, reducing waste, and reducing costs., • Matrix manages cross-functional suppliers: internal IT, outsource partners, contractors, third-party consultants, etc., in delivering solutions., • Maintains knowledge of hardware, software, organizational policies, and organizational management structures and uses this knowledge to advise on and justify their current use., • Represents Managers and Directors of supported areas in all meetings pertaining to related projects, including decision-making responsibilities, attendance at Corporate and regional committees, meetings and workgroups., • Coaches and provides counsel to members of cross-functional teams to accomplish project objectives, meet established schedules and budget, or resolve technical/operational issues., • Serves as a Change Leader, developing and implementing strategies that will benefit the Heath Plan., • Mentors new Project Managers on Excellus methodology, processes, tools, organizational structure., • Assists with coordination of the workload of several Level I/II and Contract PMs on larger projects requiring multiple PMs and teams., • Works with various groups across the organization to define the scope of a project and how that contributes to larger strategic goals and initiatives of a department and/or the corporation., • Develops, proposes, and negotiates project proposals, quotations, and add-ons to leadership and the customer. May be responsible for preparing incoming management for transition from implementation to operating stage., • Performs elevated project management duties; specifically, provides focus on business outcomes and measurable business benefits, manages multiple projects which target one defined business outcome, manages changes in business strategy and priorities, and maintains an organizational/enterprise wide focus., • Meets with Project Managers regularly to discuss project related tasks, schedules, risks & issues and deliverables., • Manages large scale, highly visible, strategic enterprise projects that may transition to ongoing responsibility as 'owner' for end to end program management, • Functions as a resource to the project team in areas of escalation & support, critical path management and as a level one escalation point of contact for other project managers, Business areas, Sponsors, IT staff and EPMO leadership., • Provides project management expertise, guidance and support to other Project Managers, • Builds strong professional relationships with Project Managers and leadership., • Provides supplemental training to Project Managers as needed., • Develops and communicates project management best practices., • Provides governance for project artifacts including project schedule review., • Project Management Subject Matter Expert in usage of change management, project methodology, budget management, risk management and other project processes and procedures., • May support EPMO Leadership with interviewing of new candidates; on-boarding process for new employees or contractors; providing input to staff performance reviews., • Creates program level summarized status reporting as appropriate. May engage Demand Management and Business Resource Managers as necessary for business case questions/development., • Contributes to Methodology and Process creation; comments and reviews to enhance organizational process maturity and delivery capability. Fosters an environment of continuous improvement., • Assists with the definition, streamlining and improvement of execution and governance processes, identifies and assists with opportunities for enhancing process uniformity., • May represent Managers and Directors of supported areas in meetings pertaining to related projects, including decision-making responsibilities, attendance at Corporate and regional committees, other meetings and workgroups. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, multiple projects and/or programs, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. Level I: • Bachelor's degree in Computer Science, Information Technology, Business Administration or relevant field (or four additional years related work experience in lieu of degree)., • Three (3) years related work experience., • Technically competent with various software programs such as MS Project, Word, OneNote, Excel and PowerPoint., • General knowledge of multiple project methodologies: Waterfall, Agile, SDLC, etc., • Maintains awareness of project management methodologies, processes and deliverables., • Ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities., • Ability to react to project adjustments and alterations promptly and efficiently., • Ability to be flexible during times of change., • Persuasive, encouraging, and motivating., • Strong all-around soft skills and high level of proficiency using written and oral communication skills., • Adept at conducting research when project-related issues occur., • Effectively prioritize and execute tasks in a high-pressure environment., • Strong follow-up skills., • Self-motivated; ability to take initiative and ownership., • Writes and speaks fluently on all aspects of work., • Demonstrated problem solving skills., • Five (5) years related work experience., • PMP certification preferred, 3 years of Project Management experience can be substituted in lieu of certification., • Demonstrated experience in multiple project methodologies - waterfall, Agile, SDLC, etc., • Demonstrated leadership skills., • Demonstrated skills in developing and achieving project scope, costs, and schedule., • Demonstrated skills in forming and fostering high performance, cross-functional teams., • Writes and speaks fluently on all aspects of work. Communicates effectively with users/customers, and colleagues 2-3 levels up/down and across a range of disciplines, and all levels of management., • Experience drafting concise and informative communication pieces at the Departmental and/or Organizational level., • Experience with Quality principles and tools. Demonstrated problem solving skills., • Very strong analytical and business process development skills., • Demonstrated competence in project leadership tasks., • Eight (8) years related work experience., • PMP certification preferred, 5 years of Project Management experience can be substituted in lieu of certification., • Experience in drafting both internal and external communications to convey project findings and status., • Demonstrated experience managing teams executing under multi-phased and multi-deployment project schedules., • Demonstrated experience communicating with senior management in various formats, informal discussions, written reports, scheduled meetings and executive level presentations., • Ten (10) years related work experience., • PMP certification preferred, 7 years of Project Management experience can be substituted in lieu of certification., • Demonstrated ability to manage multiple projects and teams, working constructively and professionally with external vendors/clients and all levels of management across the Health Plan., • Ability to maintain poise and composure under pressure and in difficult situations., • Demonstrated proficiency in problem-solving tools/techniques., • Demonstrated experience with project design, development, evaluation, and governance processes required to manage multiple disparate projects across the organization (large and small)., • Detailed knowledge of information technology infrastructure and systems preferred., • Demonstrated expertise in strategic project planning, management and execution., • Strong conflict resolution and negotiation skills., • Excellent verbal and written communication skills., • Skilled in resource management (feedback, evaluation, staffing)., • Maintains knowledge of all relevant legislative and regulatory mandates and ensures that all activities follow these requirements. Physical Requirements: • Ability to travel across regions In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E3: Minimum: $62,400 - Maximum: $106,929 Level II: Grade E4: Minimum: $65,346 - Maximum: $117,622 Level III: Grade E6: Minimum: $79,068 - Maximum: $142,322 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the general guidance of the assigned management and in accordance with established systems and applicable accounting principles, the incumbent prepares and maintains a complete set of records to support financial transactions of the assigned area and/or Company. The incumbent will perform the accounting functions and activities in accordance with the specific requirements of the accounting area assigned, prepare and analyze various tax filings, and/or prepare internal and external financial reports. Essential Accountabilities: Level I • Under direct supervision, gathers and analyzes financial data from a variety of sources to prepare journal entries, account reconciliations and financial schedules in a manner consistent with ensuring internal and external audit compliance (i.e., appropriate documentation and support), in accordance with the applicable policy., • Provides periodic analysis and interpretation of financial statements at both an individual account level and at the financial statement line and Company level, including the development of processes to accumulate and analyze data spread over multiple systems/locations, for management review., • Prepares financial statements and regulatory filings under Statutory Accounting Principles (SAP), Generally Accepted Accounting Principles (GAAP) and other applicable regulations., • Researches technical accounting and financial reporting issues, documenting the analysis of issues, including accounting positions considered and conclusions reached., • Maintains and enhances the control environment, consistent with NAIC Model Audit Rule, by applying the internal corporate policies and procedures and external regulations., • Interacts with other areas (Finance Line of Business team, IT, Actuary, Treasury, A/P, Payroll, etc.) in the preparation of monthly internal financial reports, quarterly and annual respective State Insurance Department reports and other regulatory agency reports., • Keeps abreast of accounting/professional developments by attendance at seminars/workshops and professional society meetings, review of publications and as necessary, independent study., • Provides support to projects/initiatives within Finance or the wider Enterprise., • Back-up, train and offer guidance to other accountants in the department, as applicable., • Establishes and maintains constructive relationships when dealing with internal and external professionals, institutions, and agencies., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading according to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Under general supervision, works on more complex technical accounting and financial reporting issues, documenting the analysis of issues, including accounting positions considered and conclusions reached., • Provides enhanced support to projects/initiatives within Finance or the wider Enterprise., • Possesses a broader knowledge of subject matter. Level III (in addition to Level II Accountabilities) • Works under minimal supervision, handles complex technical accounting and financial reporting issues, documenting the analysis of issues, including accounting positions considered and conclusions reached., • Leads projects/initiatives representing Accounting and Financial Reporting division., • Possesses comprehensive knowledge of subject matter., • Acts in a consultative capacity to management at all levels of assigned organization unit to provide professional technical expertise in the determination of suitable approaches to financial concerns. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • In lieu of a bachelor's degree in accounting, a combination of relevant education and/or experience will be considered (a minimum of seven (7) years). Bachelor's degree in accounting with a minimum of one (1) year of relevant experience is required. Candidates who have passed the CPA exam with less than one (1) year of relevant experience will be considered. Other business degrees with an accounting concentration may count toward the experience requirement., • Demonstrated understanding of financial statements and GAAP. An understanding of Statutory Accounting Principles would be beneficial., • Ability to interpret and effectively implement/apply changes in accounting guidance., • Demonstrated attention to detail required., • Demonstrated team working skills required., • Demonstrated analytical skills required., • Demonstrated ability to communicate and interact with all levels of the organization., • Takes initiative and promotes a continuous improvement mindset and culture., • Ability to simultaneously handle multiple priorities., • Ability to work independently., • Working knowledge of Microsoft Office Suite (Excel, Word, and Access). Level II (in addition to Level I Qualifications) • In lieu of a bachelor's degree in accounting, a combination of relevant education and/or experience will be considered (a minimum of nine (9) years). Bachelor's degree in accounting with a minimum of three (3) years of relevant experience is required. If a candidate has a CPA license or an MBA, a minimum of two (2) years of experience is required. Other business degrees with an accounting concentration may count toward the experience requirement., • Strong ability to communicate and interact with all levels of the organization., • Ability to work under general supervision, able to handle more complex priorities., • Possess solid working knowledge of Microsoft Office Suite (Excel, Word, and Access). Level III (in addition to Level II Qualifications) • In lieu of a bachelor's degree in accounting, a combination of relevant education and/or experience will be considered (a minimum of eleven (11) years). Bachelor's degree in accounting with a minimum of five (5) years of relevant experience is required. If a candidate has a CPA license or an MBA, a minimum of four (4) years of experience is required. Other business degrees with an accounting concentration may count toward the experience requirement., • Strong understanding of financial statements and GAAP. An expert understanding of Statutory Accounting Principles., • Ability to work independently and handle the most complex priorities., • Strong attention to detail required., • Strong team working skills required., • Strong analytical skills required. Physical Requirements: • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E1: Minimum $62,400 - Maximum $84,000 Level II: Grade E2: Minimum $62,400 - Maximum $96,081 Level III: Grade E4: Minimum $65,346 - Maximum $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: This role provides the vision, strategy, functionality, and technology solutions for creating and maintaining distributed platforms for both public and private cloud infrastructure-based solutions. This entails the design and use of flexible platforms that deliver features, functionality, and services compatible with industry-leading providers while allowing legacy systems to interact safely when required. This position requires the necessary skills to provide technology research, evaluation, development, and delivery in support of infrastructure deployment solution lifecycles. This position collaborates with the Information Technology teams to lead the organization toward the deployment of technologies that may include PaaS, SaaS, hosted, and on-premises solutions - which will allow for flexible, secure, on-demand cloud-like functionality and services while endeavoring to provide resiliency and achieve cost reduction, while maintaining a highly secure and flexible environment. Essential Responsibilities/Accountabilities: Level I: • Acts as a high level escalation tier for operational support in assigned technical areas., • Conducts proof-of-concept testing in a lab environment., • Creates infrastructure design documents to outline production deployments., • Creates, updates, and maintains supporting documentation for technology standards., • Deploys new technology to production environment., • Designs infrastructure solutions to support business requirements., • Ensures assigned technologies are in alignment with the business., • Researches and implements hybrid cloud technology., • Supports high-level strategy for enterprise server environment., • Works directly with business stakeholders to gather IT infrastructure requirements., • Works with technology vendors and technical SMEs to produce corporate standards with regards to assigned technology areas, • Integrates multiple systems and/or technologies., • Acts as a team player with a high level of interpersonal skills., • Regular reliable attendance is expected and required., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Executes good judgment and demonstrates personal accountability., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Performs other functions as assigned by management. Level II (In addition to Level I responsibilities): • Acts as a primary engineer for assigned technology areas., • Maintains a highly performant and optimized infrastructure environment., • Significant contributor to budget and expenditures for assigned technology areas., • Significant contributor to enterprise strategy in the assigned technology area., • Assists in the RFI/RFP Process. Level III (In addition to Level II responsibilities): • Assists with mentoring of lower-level engineers., • Establishes business justifications for purchases made within assigned technology areas., • Focuses on automation for job-related tasks., • Performs system analysis and capacity planning of computing assets., • Acts as primary SME for assigned technology areas., • Significant contributor to automation workflows., • Stays current with leading hybrid cloud technology for assigned technical areas. Level IV (In addition to level III responsibilities): • Acts as trusted advisor to the management team., • Emphasizes technology cost optimization when designing new solutions., • Serves as internal mentor for peers., • Leads business critical projects efforts for IT infrastructure., • Leads internal strategic efforts and collaborates with peers. Minimum Qualifications: NOTE: This description includes multiple levels of classification. The levels of classifications are differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making and, in some cases, becoming a resource to others. New hires will be placed in the level for which they are most qualified based on their experience, credentials, and skills. Level I: • In lieu of degree, seven (7) cumulative years related work experience required. Associates degree in Computer Science, Information Technology, or related field with four (4) years of related experience required. Bachelor's degree preferred., • Awareness of security, compliance, and audit policies/procedures., • Experience with research, design, and implementation in assigned technologies., • Infrastructure operations and infrastructure project delivery experience essential., • Scripting and automation experience., • Strong communication skills., • Understanding of cloud computing infrastructure and concepts., • Knowledge of cloud and/or on-prem integration (i.e.: ability to integrate disparate systems)., • Demonstrates intermediate knowledge of a minimum of three (3) concepts and/or tools listed below: o VMware, Nutanix, or similar virtualization platform administration o Windows and/or Linux/Unix server administration o Azure o AWS o GCP o Terraform (or related IaC tool) o Ansible (or related configuration management technology) o Nutanix (or similar hyperconverged technology) o Vmware ESXi (or similar virtualization technology) o Linux o Windows Server o YAML (or similar markup) o JSON o REST API o GitHub (or related Git repository) o Azure DevOps o CI/CD Level II (in addition to Level I qualifications): • Intermediate knowledge of a minimum of four (4) concepts and/or tools listed above., • Intermediate Infrastructure operations and infrastructure project delivery experience., • Demonstrates strong technical documentation ability., • Experience with IT computing resource management and optimization., • High degree of business maturity and demonstrated confidentiality; executes good judgment., • Strong scripting and automation experience., • Intermediate knowledge of Disaster Recovery., • Intermediate knowledge of security, compliance, and audit policies/procedures. Level III (in addition to Level II qualifications): • Advanced knowledge of a minimum of four (4) concepts and/or tools listed above., • Advanced understanding of Disaster Recovery procedures related to IT infrastructure., • Ability to provide internal mentorship within team., • Professional certification in job-related technology., • Strategic vision in alignment with business objectives. Level IV (in addition to Level III qualifications): • Advanced knowledge of a minimum of five (5) concepts and/or tools listed above., • Demonstrated competence in team leadership/technical leadership, facilitation, and project leadership., • Extensive knowledge of hybrid cloud environment., • Proven ability to act as a mentor for peers. Physical Requirements: • Ability to complete work in a traditional office environment under fluorescent lighting., • Ability to orally communicate., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Ability to work in a home office for continuous periods of time for business continuity., • Ability to provide on-call rotation support. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I Min 79,068 Max 142,322 Level II Min 87,766 Max 157,978 Level III Min 98,297 Max 176,935 Level IV Min 110,093 Max 198,168 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The Document Solutions team focuses on the design and creation of correspondence and transactional statements using various software programs. The Publishing Systems Engineer operates in a business analyst/document-generation specialist role as part of the Document Solutions team. This role focuses on programming within the various systems utilized by our Solutions Team. Essential Primary Responsibilities/Accountabilities: Level I: • Develops code; analyzes, researches, and resolves system issues for electronic publishing-related problems., • Creates, maintains, and follows all documented processes and standards., • Builds new and updates existing workflows and documents using xml and text data in variable data composition systems based on the requirements and functional specifications., • Documents functional specifications and solutions for work to be performed., • Develops or assists in the development of systems testing and implementation plans. Reviews test results to ensure compliance with design specifications., • Participates in business requirement planning and analysis sessions., • Identifies best practices and participates in creation of Organizational Standards., • Performs basic maintenance of document composition tools utilized at the Health Plan., • Participates in on-call production support rotation., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Provides Second Tier troubleshooting of electronic publishing applications., • Analyzes, researches, and resolves data-related issues within Document Services., • Identifies best practices and drives creation of Organizational Standards., • Participates in strategic discussion and decision-making when called upon to do so., • Communicates with outside departments to develop and maintain first-hand knowledge of their plans, operations, problems, and opportunities., • Participates on projects as a Subject Matter Expert for transactional documents and correspondence., • Performs advanced maintenance of document composition tools utilized at the Health Plan., • Maintains familiarity with latest tools and techniques for project management, system analysis, system design, and programming - specifically as related to electronic publishing., • Assists with software and system design and architecture within the assigned portfolio., • Monitors and maintains appropriate levels of hardware and operating software that serves as platforms for supported electronic publishing systems., • Administers electronic publishing related computer systems and processes - MISPrint, Q-Direct, StreamWeaver, and uses document archival systems such as Control-D, Filenet, Alfresco, etc., • Reviews service requests and consults with executive sponsors, requesters, and/or user representatives to clarify intent, discuss problematic areas, and consider alternate solutions., • Assists the business with planning for document generation, printing and mailing so they can meet mandated deadlines., • Identifies ways to automate manual processing steps and works with other team members and the business owners in implementing that automation., • Mentors Associate and Mid-Level Developers; provides limited mentorship to other Senior Developers in their technical area(s) of expertise. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels: • Bachelor's Degree in Computer Science or related field. In lieu of Bachelor's Degree, an Associate degree in Computer Science or Electronic Printing with two or more years' experience in computer science, electronic publishing, or related field, or a combination of experience and education with programming., • Experience using Variable Data composition. Knowledge of integration tools such as HP Command Center, HP Exstream, Elixir Tango, GMC Inspire is a plus., • Demonstrated analytical and problem-solving skills, excellent proofreading skills, and ability to work well as part of a team., • Knowledgeable of publication layout and design., • Demonstrated creativity and competence in design techniques., • Familiarity with database structures: SQL, Oracle, DB2, or similar., • Familiarity with XML, SGML, HTML, or similar data structures., • Familiarity with JAVA and shell scripts, or other web programming language., • Familiarity with Control-D, Filenet, Alfresco. Similar systems considered., • Demonstrated proficiency in desktop publishing, word processing, and electronic office systems., • Ability to establish effective working relationships with all levels of internal staff and outside professionals., • Strong organizational skills, ability to prioritize assignments, and ability to handle confidential information with discretion., • Good visual acuity, manual dexterity, and typing skills., • Demonstrated ability to "think outside the box.", • Four or more years of progressive experience in computer science, electronic publishing, or related field. In lieu of degree, a minimum of six years of progressive experience in computer science, electronic publishing, or related field., • Six or more years of progressive experience in computer science, electronic publishing, or related field. In lieu of degree, a minimum of eight years of progressive experience in computer science, electronic publishing, or related field., • Demonstrated experience in graphic arts, desktop publishing, visual communications, or similar discipline., • Experience in Visual Basic, C, Java, or similar advanced programming languages. Object-oriented programming language experience a plus., • Experience with the UNIX operation system and ability to program shell scripts., • Experience in structured systems analysis and design, user relations, data gathering techniques, and management information systems., • Knowledge of Control-D, Filenet, or Alfresco desired. Similar experiences considered., • Requires a high degree of logic, accuracy, and communications skills. Physical Requirements: • Regular office/desk job environment. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I E2 - Min 60,410 Mid 76,300 Max 96,081 Level II E5 - Min 71,880 Mid 100,632 Max 129,384 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: This position assists the Chief Medical Director to direct and coordinate the medical management, quality improvement and credentialing functions for the business unit. This role supports the HARP line of business. Essential Accountabilities: Level I • Provides medical leadership of all for utilization management, cost containment, and medical quality improvement activities. Performs medical review activities pertaining to utilization review, quality assurance, and medical review of complex, controversial, or experimental medical services. Supports effective implementation of performance improvement initiatives for capitated providers., • Assists Chief Medical Director in planning and establishing goals and policies to improve quality and cost-effectiveness of care and service for members. Provides medical expertise in the operation of approved quality improvement and utilization management programs in accordance with regulatory, state, corporate, and accreditation requirements., • Assists the Chief Medical Director in the functioning of the physician committees including committee structure, processes, and membership. Oversees the activities of physician advisors. Utilizes the services of medical and pharmacy consultants for reviewing complex cases and medical necessity appeals. Participates in provider network development and new market expansion as appropriate. Assists in the development and implementation of physician education with respect to clinical issues and policies., • Identifies utilization review studies and evaluates adverse trends in utilization of medical services, unusual provider practice patterns, and adequacy of benefit/payment components. Identifies clinical quality improvement studies to assist in reducing unwarranted variation in clinical practice in order to improve the quality and cost of care. Interfaces with physicians and other providers in order to facilitate implementation of recommendations to providers that would improve utilization and health care quality. Reviews claims involving complex, controversial, or unusual or new services in order to determine medical necessity and appropriate payment., • Develops alliances with the provider community through the development and implementation of the medical management programs. May represent the business unit before various publics both locally and nationally on medical philosophy, policies, and related issues, as needed. Represents the business unit at appropriate state committees and other ad hoc committees, • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values and adhering to the Corporate Code of Conduct., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Conducts periodic staff meetings to include timely distribution and education related to departmental and Ethics/Compliance information., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Reviews medical literature and applies evidence-based principles using high proficiency skills for a broad range of clinical services., • Reviews internal trend reports to assess present and future needs and opportunities., • Interacts with regulatory and accreditation agencies as assigned., • Provides clinical support to the Sales and Marketing divisions, • Provides clinical leadership for the implementation of new utilization/case/quality management initiatives Minimum Qualifications: Level I • Current New York State licensed physician., • Minimum 5 years of experience in a BH managed care settings or BH clinical setting (at least 2 of which are in a clinical setting)., • Board certification in general psychiatry or certification in addiction medicine or certification in the subspecialty of addiction psychiatry., • Appropriate training and expertise in general psychiatry and/or addiction disorders., • Ability to identify, analyze and resolve complex medical issues., • Skills in evidence-based medicine., • Strong interpersonal skills essential for communication to staff at all levels of the organization.,, • Basic skill sets in electronic communication systems such as e-mail and Word. Level II (in addition to Level I Minimum Qualifications) • Superior evidence-based medicine skill set, • Strong interpersonal skills essential for communication to physicians in the community., • Strong verbal presentation skills to lead internal and external discussions at board levels, • Advanced skill sets in electronic communication systems such as e-mail, Word, PowerPoint, and Excel. Physical Requirements: • Works from a desk most of the time. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): $202,000.00 - $303,000.00 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: The Enrollment Resolution Examiner is responsible for resolving complex enrollment and billing reconciliation issues between the Health Plan and external customers including but not limited to State and Federal Government Agencies, under the general direction of management and in accordance with the objectives and policies of the Health Plan, State and Federal guidelines. The position will work across multiple Enrollment operational areas. Essential Primary Responsibilities/Accountabilities: Level I • Responsible for reconciliation of regulatory and Health Plan Enrollment data through audit and review, utilizing the internal and external guidelines/regulations/policies and procedures. Strong knowledge of reporting and associated regulatory guidelines used to verify enrollment and billing accuracy to ensure plan is paid correctly in order to maintain accurate financial records., • Responsible for ensuring member and/or group documentation and transactional updates are completed to reconcile account discrepancies. Receives, reviews and updates discrepancies from internal departments and external customers relating to the Membership subscriber/member/group files, • Investigates, works, analyzes, tracks and monitors operational issues identified during the financial balancing adjustment of funds. Participates in process and technology improvement efforts to identify and remove barriers to increased productivity, quality, cost effectiveness, timeliness of operations, and customer satisfaction., • Prepares regular and periodic reports for the review and assurance of following processing guidance including but not limited to, the operations reporting of all transactions., • Initiates necessary requests to other operational areas to resolve identified problems or recommendations for process improvement. Communicates with internal and external customers and also, provides supporting documentation and makes recommendations for procedure changes based on analysis completed., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and Leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Be proficient in one line of business and able to process inventory from other lines of business as requested. Level II in addition to Level I responsibilities, Level II will perform the following: • Mentors and collaborates with others on the team in utilizing tools, sharing best practices, and serving as a role model within a team unit structure. Ability to support other team members within your primary line of business by responding to questions, demonstrating key tasks and reviewing work, • Subject matter expert in one line of business and proficient in a several inventory areas in other lines of business., • In depth understanding and working knowledge of the cross functional enrollment processes as they pertain to the Resolution Examiner work to research and resolve discrepancies or inquiries., • Ability to support implementation of new processes and procedures related to Resolution Examiner inventory work. Accountability included but not limited to, creation of test cases, testing of the process, end user testing, creating documents and establishing procedures. Represents Enrollment Resolution on corporate projects as well as cross functional work groups, acting as a subject matter expert, providing advice and counsel to project teams and leadership on requirements Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Conducting financial analyses and recommendations, or related work experience and proven ability to exercise the requirements and responsibilities of the position required., • Three (3) years' experience with financial data or Health Insurance Enrollment experience; or an associate degree in finance, accounting, or similar discipline., • Capable of establishing constructive relationships with all levels of internal and external of the organization., • Must be able to prioritize assignments and work accurately and independently within established time frames., • Must be flexible and able to adjust to rapidly changing priorities., • Must have solid communication skills - both verbal and written., • Proven organizational, analytical, and time management skills., • Computer proficiency, including experience in Microsoft Office Suite., • Strong attention to detail and accuracy. Level II • A minimum of five (5) years health insurance operations experience preferred., • Ability to represent the department independently as a subject matter expert in discussions with other areas of the company., • In depth regulatory and Enrollment process knowledge in one line of business and working knowledge in an additional line of business., • Proven ability to support and train peers. Physical Requirements: • Ability to complete work in a traditional office environment under fluorescent lighting., • Ability to arrive on time at work and as scheduled., • Ability to meet minimum performance metrics., • Ability to orally communicate., • Must be able to function while sitting at a desk viewing a computer and using a keyboard and mouse for 3 or more hours at a time., • Must be able to travel across the enterprise., • Ability to work in a home office for continuous periods of time for business continuity. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade N5: Minimum: $20.02 - Maximum: $33.03 Level II: Grade N6: Minimum: $21.83 - Maximum: $34.92 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Conducts case management program activities in accordance with departmental, corporate, NYS Department of Health (DOH), Centers for Medicaid & Medicare Services (CMS), Federal Employee Program (FEP) and National Committee for Quality Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment. Uses a systematic approach to identify members meeting program criteria; assessing for opportunities to educate, support, coach, coordinate care and review treatment options, through collaboration with providers and community-based resources. Participates in a cross functional, multi-disciplinary team to identify and implement member-centric interventions to ensure optimal and cost-effective health outcomes. Collaborates with interdisciplinary care team to develop a comprehensive care plan to identify key strategic interventions to address member's needs, health goals and mitigate health care cost drivers. Essential Accountabilities: Level I • Handles physical health member clinical management programs., • Maintains knowledge of current Case Management Society of America (CMSA) Standards, NCQA Standards, Case Management Program activities, and performs the activities as directed by departmental policy and leadership, current NYS DOH, CMS regulations and standards if managing members of Medicare programs, and other regulatory requirements as applicable., • Carries out job responsibilities in accordance with departmental, corporate, state, federal and accreditation standards, as well as licensure, certification and scope of practice requirements for each specific health-related field/specialty,, • Maintains confidentiality and conducts information management procedures per corporate and departmental policy., • Implements the Case Management Process per department policies, procedures and guidelines. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews., • Screens members that fall within the defined populations served, referred to the department, either by data analysis or by internal or external referral sources. Applies case management criteria and professional clinical judgment to determine a member's appropriateness for case management services., • Initiates case management, as outlined in the Case Management Program Description. Opens appropriate cases timely and effectively. Using motivational interviewing, assures essential information relating to case management is disclosed to members, thus increasing the opportunity for success in meeting member health goals., • Works in collaboration with members' physicians and other health care providers to assess the needs of the member, facilitate development of an interdisciplinary care plan, coordinates services, evaluates effectiveness of services and modifies the member care plan as necessary. Maintains positive working relationships within this arena., • Assesses member/caregiver knowledge of his/her illness and initiates appropriate education interventions to address knowledge deficits., • Collaborates with member/caregiver to determine specific objectives, goals and actions to address member needs and barriers to meeting health goals identified during assessment., • Provides appropriate resources and assistance to members with regards to managing their health across the continuum of care. Maintains updated information related to appropriate community resources and serves as a source of information for providers and other members of the healthcare team. Acts as a liaison between providers and community resources., • Participates in inter-disciplinary coordination and collaboration to ensure delivery of consistent and quality health care services. Examples may include: Utilization Management, Quality, Behavioral Health, Pharmacy, Registered Dietitian and Respiratory Therapist, • Accepts responsibility for continuing education relative to professional growth. Meets or exceeds the minimum continuing education requirements as set forth by departmental and corporate policy, and by individual professional certification standards, if applicable., • Participates in and promotes other health plan programs, such as, Preventive Health, use of web-based tools for self-management of conditions and engagement in digital health programs and applications., • Work collaboratively with all Case Managers, especially those with varied clinical expertise (ex. Social Work, Behavioral Health, Respiratory Therapy, Registered Dietitian, Registered Nurse, Medical Director, Pharmacist, Geriatrics, etc.) to ensure continuity and coordination of care., • May work with internal and external stakeholders for value-based payment programs, such as accountable cost and quality arrangements (ACQA)., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • May participate in the orientation of new staff., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Essential Accountabilities) • Handles all member clinical condition management programs., • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors junior staff and assists with coaching whenever necessary., • Consistently meets/exceeds all productivity and performance metrics, including positive results of audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments and/or larger caseloads., • Displays leadership skills and serves as a positive role model to others in the department., • Participates in the orientation of new staff. Level III (in addition to Level II Essential Accountabilities) • Process Management and Documentation, • Identifies, recommends, and evaluates new processes as necessary to improve productivity and gain efficiencies., • Assists in updating departmental policies, procedures and desk-top manuals relative to the CM functions., • Identifies and develops processes and guidelines for performance improvement opportunities for the Case Management Department., • Expert and resource for escalations. Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentors and provides guidance and leadership to the daily activities of the Case Management Department clinical staff. Acts as resource to Case Management staff, members, and providers., • Provides backup for the Supervisor/Manager, whenever necessary by:, • Participating in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care., • Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), Provider Relations (PR), or Sales & Marketing., • Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group., • Responsible for all aspects of the Case Management department functions including quality, productivity, utilization performance, and educational needs to address established policies and procedures and job responsibilities. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Associates degree required. Bachelor's degree preferred., • Active NYS RN or Registered Dietician or Physical Therapist licensure required., • Minimum of three years of clinical experience required. Case Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members., • For incumbents aligned to the Federal Employee Program (FEP) line of business, Case Management Certification required within three (3) years of either hire and/or moving into this role supporting the FEP LOB. Level II (in addition to Level I Qualifications) • A minimum of 2 years in case management position., • Case Management Certification preferred., • Delivers efficient, effective, and seamless care to members., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology and documentation requirements., • Consistently meets or exceeds all performance metrics. Level III (in addition to Level II Qualifications) • Must have been in a current Case Management position or similar subject matter expert for at least 5 years., • Case Management Certification required, • Broad understanding of multiple areas (i.e. UM and CM). At this level, incumbent is required to know multiple functional areas and supporting systems., • Expertise in Case Management area and able to handle complex assignments, challenging situations, and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to travel and work long hours on a computer., • May require flexible hours to meet needs of member discussions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: E2: Minimum: $62,400 - Maximum: $ 96,081 Level II: E3: Minimum: $62,400 - Maximum: $ 106,929 Level III: E4: Minimum: $65,346 - Maximum: $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: This position supports the Utilization Management (UM) workflows by providing administrative support and customer service. This position acts as a resource for both internal and external customers through completing timely and accurate inbound and/or outbound calls, creating authorizations via phone, Care Advance Provider Tool, and fax for inpatient and outpatient procedures, behavioral health, and durable medical equipment. Essential Accountabilities: Level I • Facilitates inbound and outbound calls to customers (members and providers) by delivering excellent customer-centered service providing information regarding services in a call center environment., • Responds to customers in a professional, efficient manner to encourage public acceptance of products, services, and policies., • Perform triage for UM Services., • Serves as the primary contact for providers regarding authorization requests., • Contacts members and providers concerning regulatory requirements relating to Department of Health (DOH) notifications and other regulatory requirements such as the National Committee for Quality Assurance (NCQA) guidelines., • Provides timely response to all research inquiries from other departments and assures the response is thorough, accurate, and within regulatory timeframes., • Processes fax requests from the designated fax and system queues., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Assists and performs tasks associated with project and departmental management., • Backup Team Leads by assisting with questions when needed., • Work on assigned offline projects., • Provides, prepares, and assists with preliminary support to multiple levels of providers and or members (as well as others as needed), including but not limited to physicians, skilled nursing facilities, mid-level providers, members, pharmacies, pharmacists, and support staff., • Provide one-on-one support, coaching, and training to UM Services Reps., • Collaborates with other key departments (Claims, Customer Service, related care management units) to ensure end-to-end process for authorizations, telephonic notifications, and/or care management referrals is accurate and complete. Level III (in addition to Level II Accountabilities) • Assists Team Leads with assigned tasks when necessary (including but not limited to authorizations, claims, care management referrals, monitoring and controlling inventory levels/call queues, timeliness, reporting)., • Meet departmental requirements for Facets UM Services workflows and PEGA., • Resolves escalated customer questions and complex concerns., • Assists Medical Directors with scheduling Fair Hearings., • Assists with coordinating Grievance and Appeals requests., • Assist with all Blue Card Claims escalations., • Assist management with the review and creation of desk level procedures, acting as a subject matter expert for UM Services. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • High School Diploma or GED., • Experience with using a desktop computer in a professional environment, preferably with Microsoft Office Products., • Call center experience preferred, not required., • Strong analytical and problem-solving skills., • Strong written and verbal communication skills and ability to work within a team., • Demonstrated organizational skills to manage multiple projects and priorities., • Self-motivated and able to work independently, as well as on intra- and inter-departmental teams where needed. Level II (in addition to Level I Qualifications) • 2 years' experience working with managed care or healthcare industry., • Ability to apply in-depth knowledge of complex rules, such as those of the authorization process, regulatory processes/time frames, care management systems and processes, departmental policies and procedures, product lines, and contract benefits., • Advanced skills working between multiple programs and applications simultaneously., • Demonstrates willingness to develop collaborative solutions to achieve a better end-to-end process., • Demonstrates proficiency in basic navigation and utilization of department specific applications., • Demonstrates role-specific competencies as it pertains to their work unit on a consistent basis., • Active demonstration of broad knowledge base and positive work habits as evidenced by ability to train new staff, take on new challenges, flexibility in work assignments, and participation in meetings and projects as assigned. Level III (in addition to Level II Qualifications) • 4 years' experience working with managed care or healthcare industry., • Demonstrates a thorough knowledge and understanding of sources of information about health plan contracts, riders, policy statements, and procedures to identify eligibility and coverage and assisting other staff and other areas within the company with related inquiries., • Demonstrates operational knowledge of FACETS application and workflow processes, • Ability to resolve/respond to customer inquiries across multiple plans with limited assistance., • Ability to collaborate within the organization when issues arise with limited assistance., • Ability to identify potential systemic issues and report as necessary without supervisor assistance. Physical Requirements: • Ability to work prolonged periods sitting at a workstation and working on a computer., • Ability to work while sitting and/or standing while at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time., • Ability to work in a home office for continuous periods of time for business continuity., • Ability to travel across the Health Plan service region for meetings and/or trainings as needed., • Manual dexterity including fine finger motion required., • Repetitive motion required., • The ability to hear, understand and speak clearly while using a phone, with or without a headset. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): N3 - Min 18.55 Mid 22.72 Max 26.90 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

CI Azumano Travelis Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. CI Azumano is seeking a GDS Script Writer to support our growing team. This is a remote position. The GDS Script Writer's primary responsibility is to build, modify, simplify and maintain a travel consultant scripting package in the GDS that improves agent efficiency and reduces errors and cost. Roles and Responsibilities include but are not limited to: • Write GDS scripts, test, debug, document and deploy new and modified code., • Gather business requirements from key stakeholders related to the implementation or enhancement of any internal applications and processes and translate into a functional Statement of Work., • Receive internal and external client inquiries primarily via email or Zendesk, regarding product functionality or problems; research with the requestor to fully diagnose the issue then develop creative solutions and respond within established timelines., • Provide recommendations for optimization of existing automation features, operational processes, and capabilities where applicable to promote standardization and efficiency., • Develop and maintain a full workflow process map of all scripting including future phases and those under consideration., • Participate in code reviews for adherence to standards and specifications., • Monitor processes for expected performance and respond to errors and emergency problems., • Respond proactively, and in a timely manner, to service requests, project updates and agreed upon requests for information., • Conduct and/or participate in meetings to provide an overview of the scripting systems and processes as needed including the preparation of documentation as required., • Prepare and deliver regular progress reports to leadership that include: current workload, project status updates, current or potential barriers to success, along with recommended solutions., • Provide first level support to various travel technology systems such as GDS password resets, general mid-office support questions, list updates, etc., • Assume additional responsibilities as directed by management. Skills and expectations • Extensive knowledge of Worldspan and Travelport Plus., • Optional: Programming skills on platforms that would integrate with multiple GDS systems, • Be aware of, and comply with, all corporate policies., • Knowledge of the entire Microsoft Office suite of products, • Strong organizational skills required to handle multiple projects and priorities simultaneously., • Must be able to work independently and complete deliverables on time and with the highest level of quality., • Self-starter who takes initiative to proactively identify opportunities., • Positive attitude required, • Travel knowledge required, • Team player required, • Ability to travel for projects or team meetings. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Great Waters Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNGis Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit___ and follow us on___. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Great Waters Federal is seeking a Junior Data & Insights Specialist based in the National Capital Region or available for remote work. The selected candidate will assist with collecting, cleansing, and analyzing datasets to deliver actionable insights and comprehensive reports and dashboards that support informed business decisions. They will assist the lead analyst to bridge technical data expertise with business strategy by developing interactive dashboards to visualize performance trends and offer strategic recommendations to stakeholders. Roles and Responsibilities include, but are not limited to: • Provide entry-level support for analytics delivery, including analysis, requirements support, and documentation support , and program and project management., • Assist with capturing requirements (notes, draft user stories, acceptance criteria support), organizing traceability, and maintaining artifact inventories., • Support creation and upkeep of documentation such as meeting notes, decision/action logs, knowledge base entries, and basic user guidance; assists with data validation and preparation of materials for stakeholder review., • Contribute to delivery documentation and support user validation and test execution., • Assist in the delivery of accurate, insightful, and actionable data analyses and recommendations., • Ensure that high standards of data quality and integrity are upheld throughout the entire data lifecycle, encompassing data collection, preprocessing, analysis, interpretation, and reporting., • Actively detect and address data-related challenges, bottlenecks, or performance deficiencies to maintain the efficient operation of data analysis projects and data-driven initiatives., • Develop and maintain reports, dashboards, and visualizations utilizing data visualization tools such as Tableau to effectively communicate key metrics, KPIs, and performance indicators to all stakeholders., • Bachelor's degree in information technology related field plus two (2) years of professional IT experience., • Must be able to successfully complete, pass, and maintain a public trust investigation., • Experience in creating and maintaining reports, dashboards, and visualizations utilizing data visualization tools such as Tableau to effectively communicate key metrics, KPIs, and performance indicators to stakeholders., • Excellent analytical skills, attention to detail, and strong problem-solving abilities., • Excellent written/verbal skills, translating technical info, stakeholder management., • Excellent communication and collaboration skills. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit ___ for more information. The Senior Oncology Account Manager is responsible for direct promotion of Jazz Pharmaceuticals' products, and the development and management of business relationships with therapeutic specialists within an assigned geographical territory. The Senior Oncology Account Manager (OAM) is an integral part of the commercial team that includes all personnel dedicated to the sales and marketing functions. The Senior Oncology Account Manager will implement Jazz Pharmaceuticals' marketing strategies and marketing tactics to achieve sales goals through short-term and long-term objectives. This position reports directly to the Regional Sales Manager. Key Skills: Strategic Account Management: Customer Understanding * Possess strong sales analytics capabilities with demonstrated understanding of prescribing and purchasing decision processes and any marked differences from national trends * Demonstrate a thorough understanding of: * Internal customer business models - how profit is generated, business and financial risks, cost impacts of managing patient care * External customers - current reimbursement landscape/ managed care, payer issues and trends, and other factors which inform the development of one's annual territory business plan * Gain understanding of customer needs through thorough research and analysis to understand the specific needs and requirement of each customer/and or account * Identify key stakeholders within the account and understand their roles, priorities, motivations and patient needs * Proven excellence to leverage all available resources - dashboards, alerts, omnichannel reports, speaker programs, conference attendance * Actively gain customer insights and provide timely feedback to cross-functional partners and regional sales manager regarding account business trends, changes in the therapeutic landscape, performance, industry issues and business opportunities and obstacles Strategic Planning: Keep the needs and expectations of the customer/patients at the forefront of all that we do * Define clear, measurable objectives that align both with the company goals and the goals and needs of the customer * Develop tailored strategies and tactics to address the unique needs and challenges of each customer * Determine the resources required to execute the strategic account plan effectively * Continuously review and adjust the strategic account plan based on activities, feedback, changing market conditions and evolving customer needs * Develop and implement customized account strategic plans with clear next steps, specific strategies and tactics and appropriate utilization of resources while meeting the needs of our customers * Demonstrated collaborative efforts with cross-functional teams including marketing, medical affairs and market access to align and execute on account strategies to achieve common business objectives * Work with customer facing colleagues to facilitate achievement of the respective functional tactical objectives * Recognize changes in the work environment to ensure effective development and implementation of alternate plans to achieve objectives, modify call plan/business plan activities as needed * Strong ability to identify patterns and trends from multi-source data (OmniChannel) for divergent collaborative problem solving Teamwork & Collaboration: * Maintain an enterprise mindset and cross-functional thinking to maximize one Jazz customer engagement * Highly effective at leveraging cross-functional partnerships with marketing, medical affairs and market access with the goal to advance Business Unit and organizational interests * Engage and align with cross-functional partners to mobilize resources and ideas to deliver to successfully meet customer and patient needs * Actively shares insights and best practices across the team; demonstrates trust in others by consistently finding opportunities to contribute to their effectiveness and impact * Work effectively with customer facing colleagues to facilitate achievement of the respective functional teams' tactical objectives * Lead where appropriate as the main point of contact for designated accounts and collaborate with cross-functional partners to create a streamlined, organized interface between account stakeholders and all field facing colleagues Selling Effectiveness: * Effective promotion of Jazz Pharmaceuticals Adult Oncology products to physicians and other health care providers within the designated area at both community and Academic centers * Institute a network-selling mindset to customer relationships, seeing them as part of a connected healthcare ecosystem to broaden connections across an account * Stay abreast of industry trends, competitive landscape, and clinical developments in oncology to effectively communicate product differentiation and value proposition * Ability to adapt quickly to new tools and resources for successful customer engagement; leverages analytics to assist with developing insights and next best action plans * Identify, establish and maintain strong relationships with key physicians, health care providers and organizations within assigned territory Product and Scientific Knowledge: * Educate physicians and other health care professionals about Jazz Pharmaceuticals product(s), providing the most current information about the approved indications for the company's products within the current disease areas of focus: Small Cell Lung Cancer (SCLC) and Gastrointestinal (GI) Cancers * Demonstrates a superior level of effectiveness in communicating, educating, and consulting across multiple disease states * Effectively and appropriately responds to the customer's questions about other approved products/therapies, based on the clinical information contained in the package insert and per company compliance guidelines * Demonstrate to customers and internal team members a high level of clinical knowledge of a) the disease state, and b) Jazz product(s), based on the clinical information contained in the package insert * Demonstrates confidence in appropriately challenging prescribers about treatment decisions associated with assigned product Execution: * Participate in organizing and facilitating meetings for the exchange of medical and product information in line with the company's policies, regulatory and legal requirements * Represent company at live and virtual conferences, attend company meetings, educational events, training programs and functions as needed * Utilize CRM tools to effectively manage customer interactions, track sales activities and maintain accurate territory records * Present a positive and professional image of Jazz Pharmaceuticals, and ensure activities are consistent with and enhance the company's ethical pharmaceutical marketing policies and procedures * Special projects as assigned * Comply with all legal/regulatory guidelines of the Food, Drug and Cosmetic Act, the Prescription Drug Marketing Act, the Pharma Code, OIG guidelines, and all other applicable federal and state regulations * Perform all activities within allocated budget Required Experience * Four-year college/university degree * Experience in Oncology * Excellent verbal and written communication skills with an effective presentation style both in face to face and virtual interactions to connect and build credibility with healthcare professionals * Ability to meet territorial travel requirements Preferred Experience * Post-graduate business school study, training * Minimum of 5 years in the oncology market * Strong clinical, technical and scientific knowledge of product(s); applicable disease states desired * Strategic thinker who can drive a strategic account business plan * Strong key account management experience working in complex academic and community accounts, identifying influential stakeholders, and working with them to better serve patients * Demonstrated history of strong business acumen, problem solving, effective prioritization, account management and effective sales data analytics skills * Skillful in fostering teamwork and collaboration in cross-functional account management * Results oriented with a proactive and Self-motivated approach to driving sales growth * Experience with GI, HER2 landscape, biomarker driven therapeutics and/or Lung Cancer highly preferred * Key Account & Market dynamics knowledge Description of Physical Demands * Frequent travel between meeting sites * Frequently operating a computer, printer, telephone and other similar office machinery * Frequent interactions with external contacts in their office environment with little exposure to excessive noise, dust, fumes, vibrations and temperature changes * Frequent computer laptop or tablet use, not usually at a workstation * Responsibilities may require a work schedule that may include working outside of "normal" work hours, in order to meet business demands * Frequent public contact requiring appropriate business apparel #LI-Remote Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. FOR US BASED CANDIDATES ONLY Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $155,200.00 - $232,800.00 Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis. At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: ___.

CI Azumano Travelis Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. CI Azumano is seeking a IT Manager to join our growing team. This is a remote position. The IT Manager serves as a technical expert and trusted advisor responsible for the design, implementation, optimization, and support of complex technology solutions across the organization. This role bridges strategic IT objectives with handson technical execution, ensuring systems are secure, scalable, and aligned with business needs. The Senior Technology Specialist provides advanced troubleshooting, mentors junior staff, contributes to architectural decisions, and partners with stakeholders to drive continuous improvement, operational excellence, and innovation. Roles and Responsibilities include but are not limited to: Technical Leadership & Execution • Design, implement, and maintain enterprise technology solutions across on-premise infrastructure, cloud, applications, security, and/or collaboration platforms., • Serve as a subject matter expert (SME) for assigned technologies, providing Tier 3/4 support and rootcause analysis for complex issues., • Lead technical deployments, upgrades, integrations, and migrations with minimal disruption to operations., • Contribute to system architecture, technology roadmaps, and lifecycle planning., • Evaluate emerging technologies and provide recommendations aligned with business and security requirements., • Ensure solutions adhere to organizational, regulatory, and security standards (e.g., NIST, ISO, CUI, etc., as applicable)., • Architect, implement, and manage Microsoft 365 services, including:, • Exchange Online Teams (including governance, recording, retention, and eDiscovery considerations) SharePoint Online and OneDrive Entra ID / Azure AD (identity, access control, conditional access), • Microsoft Defender security suite Design and enforce Microsoft 365 governance frameworks, including:, • Tenant security configuration baselines, • Data classification, retention, and lifecycle policies, • External sharing and guest access controls, • Lead M365 migrations, tenant consolidations, hybrid integrations, and major platform upgrades., • Implement security controls and configurations to protect systems and data., • Participate in vulnerability remediation, incident response, and audit readiness activities., • Support technical compliance execution for government and regulated frameworks, such as:, • NIST SP 800 53 / 800 171, • FedRAMP (supporting cloud adjacent controls), • CJIS, HIPAA, or state specific cybersecurity requirements (as applicable), • Translate compliance requirements into technical controls, configurations, and operational processes., • Lead effort for:, • System Security Plans (SSPs), • POA&Ms, • Control implementation evidence, • Audit and assessment readiness, • Ensure M365 and related systems support CUI protection, data residency, logging, auditability, and access control mandates., • Partner with business units, vendors, and IT leadership to gather requirements and translate them into technical solutions., • Serve as a technical liaison between engineering teams and management., • Create and maintain technical documentation, diagrams, runbooks, and standard operating procedures (SOPs)., • Mentor junior engineers and specialists through coaching, knowledge transfer, and technical review., • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)., • 7+ years of progressively responsible experience in enterprise IT environments., • Advanced experience in one or more of the following areas:, • Cloud platforms (e.g., Microsoft Azure, AWS), • Microsoft 365 / identity platforms, • Infrastructure (compute, storage, virtualization), • Networking and security technologies, • Enterprise applications and integrations, • Proven ability to troubleshoot complex, crossplatform technical issues., • Relevant certifications (e.g., Microsoft, AWS, VMware, Security+, CISSP, or equivalent)., • Experience in regulated or governmentcontract environments., • Experience with automation, scripting, or infrastructureascode., • Technical depth and problemsolving, • Systems thinking and attention to detail, • Securityfirst mindset, • Continuous improvement orientation, • Mentorship and teamwork, • Ability to balance strategic thinking with handson execution Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Job Description: Summary: Conducts case management program activities in accordance with departmental, corporate, NYS Department of Health (DOH), Centers for Medicaid & Medicare Services (CMS), Federal Employee Program (FEP) and National Committee for Quality Assurance (NCQA) accreditation standards, as appropriate to the member's case assignment. Uses a systematic approach to identify members meeting program criteria; assessing for opportunities to educate, support, coach, coordinate care and review treatment options, through collaboration with providers and community-based resources. Participates in a cross functional, multi-disciplinary team to identify and implement member-centric interventions to ensure optimal and cost-effective health outcomes. Collaborates with interdisciplinary care team to develop a comprehensive care plan to identify key strategic interventions to address member's needs, health goals and mitigate health care cost drivers. Essential Accountabilities: Level I • Handles behavioral health member clinical management programs., • Maintains knowledge of current Case Management Society of America (CMSA) Standards, NCQA Standards, Case Management Program activities, and performs the activities as directed by departmental policy and leadership, current NYS DOH, CMS regulations and standards if managing members of Medicare programs, and other regulatory requirements as applicable., • Carries out job responsibilities in accordance with departmental, corporate, state, federal and accreditation standards, as well as licensure, certification and scope of practice requirements for each specific health-related field/specialty,, • Maintains confidentiality and conducts information management procedures per corporate and departmental policy., • Implements the Case Management Process per department policies, procedures and guidelines. The process includes case identification, case opening, member assessment, education and support intervention opportunities, developing care plans, conducting member-centric interventions, measuring member outcomes during re-assessment, case closure, and case reviews., • Screens members that fall within the defined populations served, referred to the department, either by data analysis or by internal or external referral sources. Applies case management criteria and professional clinical judgment to determine a member's appropriateness for case management services., • Initiates case management, as outlined in the Case Management Program Description. Opens appropriate cases timely and effectively. Using motivational interviewing, assures essential information relating to case management is disclosed to members, thus increasing the opportunity for success in meeting member health goals., • Works in collaboration with members' physicians and other health care providers to assess the needs of the member, facilitate development of an interdisciplinary care plan, coordinates services, evaluates effectiveness of services and modifies the member care plan as necessary. Maintains positive working relationships within this arena., • Assesses member/caregiver knowledge of his/her illness and initiates appropriate education interventions to address knowledge deficits., • Collaborates with member/caregiver to determine specific objectives, goals and actions to address member needs and barriers to meeting health goals identified during assessment., • Provides appropriate resources and assistance to members with regards to managing their health across the continuum of care. Maintains updated information related to appropriate community resources and serves as a source of information for providers and other members of the healthcare team. Acts as a liaison between providers and community resources., • Participates in inter-disciplinary coordination and collaboration to ensure delivery of consistent and quality health care services. Examples may include Utilization Management, Quality, Behavioral Health, Pharmacy, Registered Dietitian and Respiratory Therapist, • Accepts responsibility for continuing education relative to professional growth. Meets or exceeds the minimum continuing education requirements as set forth by departmental and corporate policy, and by individual professional certification standards, if applicable., • Participates in and promotes other health plan programs, such as, Preventive Health, use of web-based tools for self-management of conditions and engagement in digital health programs and applications., • Work collaboratively with all Case Managers, especially those with varied clinical expertise (ex. Social Work, Behavioral Health, Respiratory Therapy, Registered Dietitian, Registered Nurse, Medical Director, Pharmacist, Geriatrics, etc.) to ensure continuity and coordination of care., • May work with internal and external stakeholders for value-based payment programs, such as accountable cost and quality arrangements (ACQA)., • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs., • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures., • Regular and reliable attendance is expected and required., • Performs other functions as assigned by management. Level II (in addition to Level I Accountabilities) • Handles all member clinical condition management programs., • Offers process improvement suggestions and participates in the solutions of more complex issues/activities., • Mentors junior staff and assists with coaching whenever necessary., • Consistently meets/exceeds all productivity and performance metrics, including positive results of audits., • Works independently in coordinating and collaborating with members and providers, resulting in improving member and community health., • Manages more complex assignments and/or larger caseloads., • Displays leadership skills and serves as a positive role model to others in the department., • Participates in the orientation of new staff. Level III (in addition to Level II Accountabilities): • Process Management and Documentation - o Identifies, recommends, and evaluates new processes as necessary to improve productivity and gain efficiencies. o Assists in updating departmental policies, procedures and desk-top manuals relative to the CM functions. o Identifies and develops processes and guidelines for performance improvement opportunities for the Case Management Department. • Expert and resource for escalations. Serves as subject matter expert and if called upon, works directly with the operation and clinical staff to resolve issues and escalated problems., • Mentors and provides guidance and leadership to the daily activities of the Case Management Department clinical staff. Acts as resource to Case Management staff, members, and providers., • Provides backup for the Supervisor/Manager, whenever necessary by: o Participating in the orientation of new staff and/training opportunities for all staff. Assists staff to identify opportunities to successfully engage members into care. o Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), Provider Relations (PR), or Sales & Marketing. o Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group. • Responsible for all aspects of the Case Management department functions including quality, productivity, utilization performance, and educational needs to address established policies and procedures and job responsibilities. Minimum Qualifications: NOTE: We include multiple levels of classification differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making, and in some cases, becoming a resource to others. In addition to using this differentiated approach to place new hires, it also provides guideposts for employee development and promotional opportunities. All Levels • Active NYS RN license required with three years' behavioral health experience; or LMSW; or LCSW; or LMHC., • Minimum of three years of clinical experience required. Case Management experience preferred., • Must demonstrate proficiency with the Microsoft Office Suite., • Experience in interpreting managed care benefit plans and strong knowledge of government program contracts (Medicare and Medicaid) and benefits, preferred., • Strong written and verbal communication skills., • Ability to multitask and balance priorities., • Must demonstrate ability to work independently on a daily basis., • Deliver efficient, effective, and seamless care to members., • For incumbents aligned to the Federal Employee Program (FEP) line of business, Case Management Certification required within three (3) years of either hire and/or moving into this role supporting the FEP LOB. Level II (in addition to Level I Qualifications) • A minimum of 2 years in case management position., • Case Management Certification preferred, • Delivers efficient, effective, and seamless care to members., • Demonstrates ability to escalate to management, as necessary., • Demonstrates proficiency in all related technology and documentation requirements., • Consistently meets or exceeds all performance metrics. Level III (in addition to Level II Qualifications) • Must have been in a current Case Management position or similar subject matter expert for at least 5 years., • Case Management Certification required, • Broad understanding of multiple areas (i.e. UM and CM). At this level, incumbent is required to know multiple functional areas and supporting systems., • Expertise in Case Management area and able to handle complex assignments, challenging situations, and highly visible issues., • Ability to lead the training of new staff., • Demonstrated presentation skills. Physical Requirements: • Ability to travel and work long hours on a computer., • May require flexible hours to meet needs of member discussions. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: E2: Minimum: $62,400 - Maximum: $ 96,081 Level II: E3: Minimum: $62,400 - Maximum: $ 106,929 Level III: E4: Minimum: $65,346 - Maximum: $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description: Summary: Under the general direction of the Assigned Management, and in accordance with sound and ethical procedures, objectives and controls, a Network Services Analyst analyzes and evaluates the composition and characteristics of Health Plan provider networks. This position also is responsible for the development of consistent payment methodologies and negotiates allowances for out of area/out of network non-par claims. In the course of this work, the Analyst will be required to work closely with others to assemble and produce documentation and informational materials that will guide Senior Management in making strategic network specific business decisions. Essential Primary Responsibilities/Accountabilities: All Levels - Manages and supports various projects with implications for all lines of business. These projects arise in response to shifts in marketplace dynamics, changes in the delivery of healthcare services, or the emergence of new products. Responsibilities include, but are not limited to: * Differentiates claim types and navigates through the various claims platforms. * Uses pricing tools and efficiency in the varying payment methodologies. * Gathers data from a variety of sources; updates and maintains a variety of; prepares financial reports, statements and analysis for management review. * Performs assigned analysis and/or assists in complex analysis for supervisory review, creates models and makes recommendations based on the analysis completed. * Assists in the determination of the impact of various business options for strategic planning and other financial decisions. * Assists in accumulation and evaluation of data from outside sources to negotiate pricing for out of area/network services. Develops letter of agreement then notifies claims department that service has been priced. * Responsible for the development and analyses of supporting financial schedules, including preparation of worksheets, maintenance of appropriate backup and documentation for internal control and auditing purposes. * Supports and maintains contracting and relationship responsibilities associated the utilization of the Blue and non-Blue national/regional provider network(s), including development and maintenance of vendor contracts, tracking of open issues, leading team efforts to matrix manage open network issues relative to prospective employer groups, tracking and status reporting for senior management. * Creates and maintains network tracking reports by product and by region, including threatened resignation reports, specialty inventory reporting, provider specific product participation reporting, assessing analytics to identify potential network gaps and recommendations for change. * Supports product development initiatives such as development of networks to service Safety Net and Medicare products. This includes development of reports on products, network strategies, status reporting on activity, financial information preparation for negotiators. * Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values and adhering to the Corporate Code of Conduct. * Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. * Regular and reliable attendance is expected and required. * Performs other functions as assigned by management. * Regular and reliable attendance is expected and required. Level II - performs similar functions as the Network Services Analyst I and can be differentiated by the following: * Works with larger, more complex, higher visibility accounts that have been escalated. Develops and maintains more complex vendor contracts. * Identify root cause of problems; develop potential options and likely outcomes of each option; Recommend optimal option. * Model financial impact of change to reimbursement methodology on an individual claim basis; Articulates impact of changing from one reimbursement methodology to an alternate. * Analyzes, identifies and recommends improvements to the claims process and inventories such as triaging misrouted cases, conducting cost and quality analyses. * Maintains appropriate backup and documentation to ensure regulatory compliance is being met. * Demonstrates adherence to internal controls surrounding regulatory compliance and have ability to explain same. Level III - performs similar functions as the Network Services Analyst I & II and can be differentiated by the following: * Facilitates cross-functional workgroups and internal meetings to present recommendations and lead workgroup to determine best course of action to implement corrections to system or process improvement opportunities. Presents information clearly. * Discusses complex out of network claims with providers and recommends solutions. Tracks unusual and/or outstanding claims. * Identifies trends and opportunities with network management/negotiators, etc.; presents findings and recommendations to management. * Works with key stakeholders to create improvements as either a dedicated resource or with overall division processes to ensure end to end continuity. * Analyzes and interprets complex records/documentation; reviews and assesses validity of financial estimates from a variety of sources against stated business objectives. * Acts in a consultative capacity to management at all levels of assigned organization unit to provide professional technical expertise in the determination of suitable approaches to reimbursement concerns. * Applies principles of total quality management, team leadership, facilitates peer review activities on a consistent, ongoing basis to identify and remove barriers to increased productivity, quality, cost effectiveness, and timeliness of operations and customer satisfaction. * Designs and develops reports which illustrate integrated solutions to meet business needs or enhance performance. * Reviews and approves project cost/benefit analyses prior to presentation to company management. * Acts as a mentor to the team by setting, and striving to achieve high levels of professional competence. Leads by example. Minimum Qualifications: NOTE: This description includes multiple levels of classification. The levels of classifications are differentiated by demonstrated knowledge, skills, and the ability to manage increasingly independent and/or complex assignments, broader responsibility, additional decision making and in some cases, becoming a resource to others. New hires will be placed in the level for which they are most qualified based on their experience, credentials and skills. Level I * Bachelor's degree in Health Care Administration, Business, Finance or relevant field with a minimum of four years health care/business experience in an analytical function, plus a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * In lieu of degree, a minimum of eight years health care/business experience in an analytical function including a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * Ability to read and understand contractual language - weave through it and be able to negotiate on layman's terms. * Strong analytical, written and oral communication, organizational and time management skills. * Proficiency in Microsoft Office suite. * Ability to work with the various levels of internal management and external audiences. Level II - requires similar minimum qualifications as level I, as well as: * A minimum of five years health care experience in an analytical function, plus a minimum of one year of business user experience including negotiation, research, analysis and working with outside customers. * Excellent written and oral communications skills in addition to strong organizational and time management skills are required. * Strength in spreadsheet, data base, word processing and Microsoft Office products. * Ability to present and communicate complex issues with fluency and expertise. * Must be able to interact comfortably with all levels of management. * Relationship building skills required Level III - requires similar minimum qualifications as level I & II, as well as: * A minimum of seven years health care analytical experience, plus a minimum of two years of business user experience including negotiation, research, analysis and working with outside customers. * Ability to identify trends and opportunities with network management/negotiators, etc.; presents findings and recommendations. * Demonstrated leadership, decision-making and team building skills. * In addition to solid oral and written skills, must have solid presentation skills. * Certification preferred in Lean Six Sigma Green Belt. * Excellent presentation skills. Physical Requirements: * Use of computers and phone * Ability to have limited travel In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s): Level I: Grade E2: Minimum $62,400 - Maximum $96,081 Level II: Grade E3: Minimum $62,400 - Maximum $106,929 Level III: Grade E4: Minimum $65,346 - Maximum $117,622 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position's minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the CDPHP Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Great Waters Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNGis Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit___ and follow us on___. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Great Waters Federal is seeking an SME Technology Solutions Manager for the National Capital Region or remote work. The successful candidate will serve as the principal technical authority and liaison between business requirements and IT resources, ensuring that intricate hardware, software, and system solutions are expertly designed, deployed, and administered to address business challenges effectively. Roles and Responsibilities include, but are not limited to: • Develop project work plans, manage technical resources, and direct execution to deliver on scope, quality, and performance standards., • Guide multidisciplinary teams in establishing, communicating, and updating standards, data and AI governance, and enterprise-wide policies., • Lead the creation and communication of data policies related to areas such as master data, data tagging and labelling, metadata, and data security., • Coordinate teams and update tactics to achieve project objectives., • Analyze complex systems and design solutions that enhance operational efficiency and drive innovation., • Ensure technology investments are strategically aligned with organizational objectives and effectively manage the technology portfolio., • Translate complex technical concepts into business-friendly language for stakeholders, ensuring adoption through training and process documentation., • Establish and monitor program priorities, objectives, procedures, and resource needs allocation., • Bachelor's degree in Information Technology related field plus fifteen (15) years of professional IT experience., • Must be able to successfully complete, pass, and maintain a public trust investigation., • High proficiency in the comprehension and application of industry standard and best practice data governance and data management theories, principles, practices, and methodologies., • Possess technical backend expertise in utilizing data quality tools., • Excellent analytical skills, attention to detail, and strong problem-solving abilities., • Experience managing the scope, risk, schedule and risk and provide structure, planning, scope management, create project plans that adhere to client's system development standards for plan preparation and accomplishing the tasks of this assignment., • Experience with developing written, guidance, SOPs, reports, briefings, and presentations., • Excellent written/verbal skills, translating technical info, stakeholder management., • Excellent communication and collaboration skills. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

___ Job Type Full-time Description Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed. As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together. In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz. At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued. Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy. From your PASSION to ours Lactalis Heritage Dairy (LHD), part of the Lactalis family of companies, is currently hiring a Senior Analyst, West Area. The Senior Analyst - West Area plays a critical role in driving visibility, accuracy, and strategic insight across the business. This role partners closely with Sales, Finance, Supply Chain, Category Management, and Customer Teams to deliver high quality reporting, forecasting, and performance analysis. The ideal candidate blends advanced analytical capability with strong business judgment, clear communication, and the ability to influence decisions in a dynamic CPG environment. This is a fully remote (U.S.) position. From your EXPERTISE to ours Key responsibilities for this position include: • Develop, automate, and maintain dashboards and reporting tools using Power BI, Excel, and M365 to support sales performance, forecasting, trade spend, and customer insights., • Utilize Circana and Nielsen data to find key insights - including weekly reporting and developing content., • Utilize customer specific data (Circana Gateways or Retailer specific data portals) to create reporting to support Sales., • Build and refine demand forecasts & inventory levels in partnership with Sales, Supply Chain, and Finance; identify risks, opportunities, and variance drivers., • Support Sales by helping to build offline Customer Financial Planners (Excel)., • Analyze customer and channel performance, including pricing, promotions, distribution, and profitability., • Manage large datasets from multiple internal and external sources; ensure data accuracy, consistency, and integrity., • Support annual planning, budgeting, and strategic initiatives with scenario modeling and revenue projections., • Partner with customer teams to prepare selling stories, category insights, and customer ready materials., • Identify process gaps and implement scalable solutions that improve reporting efficiency and decision quality. Qualified applicants will contribute the following: • Associate's degree (or 5 years of equivalent experience), Bachelor's degree preferred., • 3+ years in CPG, retail, or distributor analytics roles., • Power BI (Advanced): Data modeling, DAX, Power Query, dashboard design, automated refresh pipelines., • Excel (Advanced): Complex formulas, pivot tables, Power Pivot, macros/VBA (preferred), scenario modeling., • Certification in Microsoft Excel and/or Power BI is a plus., • Microsoft 365: Strong proficiency in Teams, SharePoint, OneDrive, and collaborative workflows., • Data Management: Experience with large datasets, ETL processes, and data quality controls., • SQL or similar query languages (preferred but not required)., • Forecasting & Analytics: Understanding of CPG demand planning, POS analysis, syndicated data (IRI/Nielsen), and trade performance metrics., • Experience supporting Sales, Category, Finance, or Supply Chain teams., • Proven track record of building dashboards, forecasting models, and executive ready insights., • Familiarity with customer specific data and general CPG sales model., • Clear communicator who can translate complex data into simple, compelling narratives for non-technical audiences., • Business curiosity with the ability to ask the right questions and challenge assumptions respectfully., • Influence without authority - comfortable guiding cross functional partners toward data driven decisions., • High ownership mindset with strong follow through and accountability., • Comfort with ambiguity and the ability to prioritize in a fast-paced environment., • Collaborative and people first approach that builds trust across teams., • Detail oriented while maintaining a strategic view of the business., • Proactive problem solver who anticipates needs and identifies opportunities before they surface. At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career. Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations. Salary Description $85k - $95k annually

___ Job Type Full-time Description Ready for more than just a job? Build a career with purpose. At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed. As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together. In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz. At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued. Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy. From your PASSION to ours Lactalis American Group, part of the Lactalis family of companies, is currently hiring a National Sales Manager (Redistribution /Buying Groups). The National Sales Manager (Redistribution/Buying Groups) leads key national accounts across redistribution and buying group networks, including DOT, IPAP, PFG, UniPro, Golbon, and Frosty Acres. This role is responsible for maximizing revenue, profitability, and distribution effectiveness for Lactalis American Group's Culinary Division (including Galbani, President, Kraft, and other brands) within these foodservice partners. The position serves as the primary corporate liaison, leading headquarters-level negotiations and Joint Business Plans (JBPs). Internally, the role partners cross-functionally with sales, marketing, trade marketing, supply chain, legal, and quality teams. It also drives optimization of redistributor partnerships to improve product availability and inventory efficiency across the foodservice channel. Success requires strong expertise in both the broadline model and redistribution logistics to enable national scale. From your EXPERTISE to ours Key responsibilities for this position include: • Serve as the primary headquarters contact for senior leadership (Merchandising, Purchasing, Sales) at PFG, UniPro, Golbon, and Frosty Acres., • Develop and execute long-term Joint Business Plans (JBPs), including quarterly reviews to assess performance and identify growth opportunities, secure product placements, and advance branded and private label programs., • Own the strategic relationship and business development plan for DOT Foods and IPAP., • Coordinate Lactalis, redistributor, and broadline supply chain teams to optimize inventory efficiency and drive new item placement., • Lead the negotiation and management of all customer programs, marketing allowances, and trade spend, ensuring maximum program compliance and positive Return on Investment (ROI). Track and report performance against all corporate-level metrics, including fines/fees., • Facilitate collaborative selling and communication between our internal organization (regional sales team and broker network) and the distributor's sales rep network., • Develop training and sales enablement programs to educate distributor sales consultants and Brokers to ensure our portfolio of products are prioritized for both independent and national account operators., • Work with the Field Sales leaders and Broker on Trade programs to land new business and drive independent operator penetration nationally., • Act as the senior point of escalation for complex issues, including supply chain challenges, contractual disputes, and high-level pricing, fines, and fees. You will be measured against specific, quantitative and qualitative KPIs, including but not limited to: • Pound volume growth, contribution margin maintenance & improvement over time, and branded market share growth., • Travel is required up to 25 - 35% monthly to attend customer regional events, national industry events/trade shows, and work with key accounts with our Broker team., • Extended hours may be necessary depending on the project needs., • This role is designated as Remote. Employees who live within a reasonable commuting radius of a Lactalis USA office will be expected to work on-site regularly in alignment with the Company's Hybrid Work Policy. Employees who are not within commuting distance may work remotely. Due to frequent travel requirements, candidates should be able to reasonably support regular air travel for business needs., • To fulfill these responsibilities, tools such as a computer, phone or, and / or allowance(s) may be provided. Qualified applicants will contribute the following: • Bachelor's degree in Business, Marketing or a related field is required., • Minimum of 8+ years of experience in Foodservice Sales or related fields., • Broker management, strong financial acumen and culinary background are pluses!, • Proven ability to manage a trade budget and possess a strong understanding or Foodservice supply chain procurement mechanics., • Deep understanding of foodservice distribution logistics, pricing models (DSR, contract pricing), and the organizational structure of broadline distributors and redistributors., • Demonstrated skills in consultative selling, high-stakes negotiations, and executive-level presentations., • Expertise in managing and growing national distributor accounts; developing long-term strategies that align with distributor priorities and company objectives., • Possesses strong negotiation skills and the ability to influence senior stakeholders (internal & external) to secure profitable agreements and prioritize company products over competitors., • Relentlessly focused on achieving planned volume and profit growth. To include successful utilization of the distributor's sales force, broker network and Lactalis Field Sales teams., • Committed to building trust-based relationships and delivering value-added solutions that enhance the distributor's own business operations and customer satisfaction., • Proficient at analyzing reports, deriving insights from data, and translating complex market trends into actionable sales strategies. At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career. Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations. Salary Description $90k - $120k annually + bonus

Great Waters Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNGis Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit___ and follow us on___. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Great Waters Federal is seeking an SME IT Governance Manager for the National Capital Region or a remote position. The selected candidate will be responsible for aligning the organization's IT strategy with its business objectives, managing risk, and ensuring regulatory compliance. Additionally, this individual will oversee the development of policies, frameworks, and metrics designed to optimize IT assets and enhance operational security. Roles and Responsibilities include, but are not limited to: • Develop project work plans, manage technical resources, and direct execution to deliver on scope, quality, and performance standards., • Direct all aspects of IT governance, including board charter development, strategic roadmap management, and oversight of compliance and risk mitigation initiatives., • Guide enterprise governance strategy, enabling integration across organizational units, and lead teams in process redesign and performance optimization., • Serve as the principal liaison with executive-level stakeholders., • Drive organizational adaptability and foster a culture of transparency and innovation., • Support the transformation and operations of IT Governance., • Refine and enhance IT Governance Board (ITGB) strategy, processes and activities., • Update and Integrate CR processes and procedures with broader IT Governance., • Redesign the Architecture Review Board (ARB) and implement automation., • Refresh DMCC processes in conjunction with new IT governance., • Assist the agency in identifying AI use cases and overseeing the development of AI packages., • Investigate emerging AI use case archetypes. Establish procedures aligned with agency policies to assess compliance with strategic objectives., • Coordinate architecture, strategic assessment, and project activities adhering to the IT Governance Boards., • Track, review, and interpret various laws, regulations and policies impacting agency., • Bachelor's degree in information technology related field plus fifteen (15) years of professional IT experience., • Must be able to successfully complete, pass, and maintain a public trust investigation., • High proficiency in the comprehension and application of industry standard and best practice data governance and data management theories, principles, practices, and methodologies., • Excellent analytical skills, attention to detail, and strong problem-solving abilities., • 15+ years' experience in data governance, data analysis, data management, preferably in a large enterprise environment., • Experience in practicing or facilitating stewardship in data governance and data management technical platforms related to activities around data cataloging, business glossary development, lineage and other relationship properties, stewardship engagement, metadata enrichment., • High proficiency in the comprehension and application of industry standard and best practice data governance and data management theories, principles, practices, and methodologies., • Excellent written/verbal skills, translating technical info, stakeholder management., • Excellent communication and collaboration skills. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Seneca Technologies is part of the Seneca Nation Group (SNG) portfolio of companies. SNGis Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit___ and follow us on___. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Seneca Technologiesis seeking aData Analystto support operational reporting and stakeholder needs within a federal financial environment. The successful candidate will work closely with business users, executives, and technical teams to translate business requirements into effective data and reporting solutions. Responsibilities include, but are not limited to: • Develop, maintain, and enhance operational, executive, and compliance-related reports to support decision-making and oversight., • Write and optimize complex SQL queries using InterSystems Cache SQL to extract, analyze, and validate data., • Work extensively with the Artiva software debt collections platform to support reporting, analytics, and operational insights., • Engage with business users and executive stakeholders to gather, clarify, and document business and reporting requirements., • Translate business requirements into clear functional specifications for software developers and technical teams., • Provide ongoing stakeholder support by responding to data requests, explaining analytical results, and ensuring reporting accuracy and consistency., • Participate in Agile development processes, including backlog refinement, sprint planning, and reviews., • Contribute to the development process, including testing, validation, and collaboration on data-related enhancements., • Bachelors Degree, • Five or more years of experience in a data analyst or similar analytical role., • Strong hands-on experience with SQL, specifically InterSystems Cache SQL., • Demonstrated experience producing a wide range of reports, including operational, executive, and compliance or regulatory reporting., • Required experience with the Artiva debt collections platform., • Proven ability to work directly with business users and executives to gather and refine requirements., • Experience communicating business requirements to software developers and technical teams., • US Citizen and able to pass security clearances as required for Government contracts., • Strong verbal and written communication skills., • Familiarity with Agile development methodologies and working in Agile team environments. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Great Waters Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNGis Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit___ and follow us on___. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Great Waters Federal is seeking to hire an IT Governance Analyst for the National Capital Region or for remote placement. The individual selected will be responsible for ensuring that the agency's IT operations, strategies, and investments are aligned with broader business objectives, while effectively managing risk and maintaining compliance standards. Roles and Responsibilities include, but are not limited to: • Support the execution and documentation of IT governance processes, including preparing meeting materials, capturing minutes, and tracking action items for governance boards., • Assist in compiling compliance records, updating roadmaps, and coordinating communications across teams., • Contribute to review and refinement efforts for policies, procedures, and governance documentation, supporting organizational transparency and continuous process improvement., • Support the transformation and operations of IT Governance., • Work with IT Governance Team to refine and enhance IT Governance Board (ITGB) strategy, processes and activities., • Work with IT Governance Team to update and Integrate CR processes and procedures with broader IT Governance., • Assist with redesigning the Architecture Review Board (ARB) and implement automation., • Work with IT Governance Team to refresh DMCC processes in conjunction with new IT governance., • Bachelor's degree in information technology related field plus two (2) years of professional IT experience., • Must be able to successfully complete, pass, and maintain a public trust investigation., • Proficiency in the comprehension and application of industry standards and best practice data governance and data management theories, principles, practices, and methodologies., • Excellent analytical skills, attention to detail, and strong problem-solving abilities., • 2+ years' experience in data governance, data analysis, data management, preferably in a large enterprise environment., • Proficiency in the comprehension and application of industry standards and best practice data governance and data management theories, principles, practices, and methodologies., • Excellent written/verbal skills, translating technical info, stakeholder management., • Excellent communication and collaboration skills. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Great Waters Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNGis Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit___ and follow us on___. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Great Waters Federal is seeking a Journeyman Data & Insights Specialist based in the National Capital Region or available for remote work. The selected candidate will be responsible for collecting, cleansing, and analyzing complex datasets to deliver actionable insights and comprehensive reports and dashboards that support informed business decisions. Frequently acting as lead analyst and bridging technical data expertise with business strategy by developing interactive dashboards to visualize performance trends and offer strategic recommendations to stakeholders. Roles and Responsibilities include, but are not limited to: • Perform delivery work supporting analytics and data products, including requirements refinement and documentation, and program and project management., • Support requirements analysis for reporting/analytics use cases by translating stakeholder needs into detailed specifications (metrics definitions, dimensional logic, filters, data quality rules) and helps maintain artifacts., • Contribute to delivery documentation and supports user validation and test execution., • Deliver accurate, insightful, and actionable data analyses and recommendations in a timely manner to inform strategic decision-making, enhance operational planning, and support performance improvement efforts., • Ensure that high standards of data quality and integrity are upheld throughout the entire data lifecycle, encompassing data collection, preprocessing, analysis, interpretation, and reporting., • Actively detect and address data-related challenges, bottlenecks, or performance deficiencies to maintain the efficient operation of data analysis projects and data-driven initiatives., • Utilize statistical methodologies, data mining algorithms, and machine learning models to analyze large datasets, identify significant patterns, trends, and correlations, and generate actionable insights., • Transform business needs into specific goals for data analysis, develop hypotheses and research questions, and carry out exploratory data analysis to uncover important insights and new trends., • Develop and maintain reports, dashboards, and visualizations utilizing data visualization tools such as Tableau to effectively communicate key metrics, KPIs, and performance indicators to all stakeholders., • Bachelor's degree in Information Technology related field plus five (5) years of professional IT experience., • Must be able to successfully complete, pass, and maintain a public trust investigation., • Experience in creating and maintaining reports, dashboards, and visualizations utilizing data visualization tools such as Tableau to effectively communicate key metrics, KPIs, and performance indicators to stakeholders., • Excellent analytical skills, attention to detail, and strong problem-solving abilities., • Excellent written/verbal skills, translating technical info, stakeholder management., • Excellent communication and collaboration skills. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Great Waters Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNGis Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit___ and follow us on___. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Great Waters Federal is recruiting for the position of Journeyman IT Governance Specialist located in the National Capital Region or available for remote assignment. The successful candidate will maintain organizational governance frameworks, oversee policies and compliance standards, ensure operational conformity with regulations, manage documentation, and deliver strategic guidance to strengthen accountability and reduce risk. Roles and Responsibilities include, but are not limited to: • Coordinate IT governance activities such as integrating board processes, updating governance frameworks, and supporting compliance initiatives., • Lead meeting logistics, agenda planning, and follow-up communications., • Develop and refine documentation, implement process improvements, and assist in stakeholder engagement to advance enterprise technology objectives and maintain effective controls., • Support the transformation and operations of IT Governance., • Work with IT Governance Team to refine and enhance IT Governance Board (ITGB) strategy, processes and activities., • Work with IT Governance Team to update and Integrate CR processes and procedures with broader IT Governance., • Assist with redesigning the Architecture Review Board (ARB) and implement automation., • Work with IT Governance Team to refresh DMCC processes in conjunction with new IT governance., • Integrate governance board processes by collaborating with cross-functional teams to align decision-making structures and ensure effective governance across IT initiatives., • Update governance frameworks by reviewing current policies, recommending improvements, and implementing revisions to strengthen organizational controls and compliance., • Bachelor's degree in information technology related field plus five (5) years of professional IT experience., • Must be able to successfully complete, pass, and maintain a public trust investigation., • Proficiency in the comprehension and application of industry standards and best practice data governance and data management theories, principles, practices, and methodologies., • Excellent analytical skills, attention to detail, and strong problem-solving abilities., • 5+ years' experience in data governance, data analysis, data management, preferably in a large enterprise environment., • Proficiency in the comprehension and application of industry standards and best practice data governance and data management theories, principles, practices, and methodologies., • Excellent written/verbal skills, translating technical info, stakeholder management., • Excellent communication and collaboration skills. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Seneca Federal Health, LLC (SFH) provides solutions to federal health agencies that enable better health outcomes to those our federal customers serve. SFH is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit___ and follow us on___. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs.We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Seneca Federal Health is hiring Licensed Clinical Social Workers (LCSW) to support our military customer. This is a remote position but will require two weeks of onboarding on-site in San Antonio, Texas. This position requires an active license to practice Clinical Social Work independently from a U.S. State, the District of Columbia, commonwealth, territory or jurisdiction. Responsibilities include but are not limited to: • Perform brief, evidenced-based virtual individual and/or group counseling for low to moderate acuity patients with acute mental health conditions in accordance with military health system model of behavioral health care., • Develop, monitor and documents comprehensive treatment plans to restore and rehabilitate patients with personal, emotional and/or mental illnesses. Consult reference material, for example the most current version of the Diagnostic and Statistical Manual for Mental Disorders (DSM), to identify symptoms, make diagnoses, and develop therapeutic or treatment plan., • Exercise clinical judgment in licensure area and proactively supports behavioral health service line in accordance with stated policies and procedures. Demonstrate skill in written and oral communication especially in case formulation and presentation., • Demonstrate an understanding of requirements and benefits of TRICARE and effectively communicate these to assigned caseload. Prepare and maintain convenience file, outpatient medical record, and inpatient record documentation in accordance with service and hospital SOPs. Prepare case summaries and other correspondence in a timely and effective fashion using approved electronic medical record., • Recommend hospitalization as applicable or determine a service member's fitness for duty; assess and complete Active Duty Profiles, Medical Evaluation Board (MEB), Military occupation/Mental Status Evaluations (MSE), command consultations, and other administrative processes from Air Force, Army, and Navy as required and prepare reports of such evaluations according to applicable regulations., • Attend staff meetings to provide case discussion, continuing education, and continuous quality improvement and safety. Such direction and interaction will adhere to Government and professional clinical standards and accepted clinical protocols. Performs other duties as assigned., • Update patients' charts/information within 72 business hours post appointment. Documentation for a high visibility or higher acuity patient shall be updated within COB to allow shared visibility to shared providers. Qualifications: • Master's degree (minimum) in social work from a school accredited by the Council on Social Work Education., • Minimum of 2 years post-graduate experience as a Clinical Social Worker using virtual platforms to performing bio-psychosocial evaluations; developing behavioral health treatment plans; administer Active Duty Profiles; Medical Evaluation Board (MEB) evaluations; fitness for duty determinations and providing psychotherapy., • Experience using virtual platforms, • A current, active, valid, unrestricted clinical license to practice Clinical Social Work independently, offered by a U.S. State, District of Columbia, commonwealth, territory or jurisdiction., • Preferred candidate will have experience as a Clinical Social Worker using virtual platforms within the Military Health System (MHS). Virtual health experience outside the MHS is acceptable., • Experience using MHS GENESIS Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

CI Azumano Travelis Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. CI Azumano is seeking an Accounting Clerkto support our growing team. This position is remote. The Accounting Clerk performs accounting and clerical functions to support accounting operations. Responsibilities include, but are not limited to: • Processing and reconciling ARC data, which acts as the central system for airline ticket reporting, • Provide accounting and clerical functions to support the finance department, • Perform all necessary account, bank and other reconciliations, • Provide assistance and support to company personnel/customers/vendors, • Manage accounts receivable, • Prepare and submit customer invoices and statements, • Knowledge of basic accounting procedures, • Competency in MS office, • Proficient in Excel, • Experience with accounting software and financial reporting, • Accuracy and attention to detail, • Well organized, critical thinking, able to work independently, • Good communication skills, both verbal and written Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

Western Door Federal is part of the Seneca Nation Group (SNG) portfolio of companies. SNG is Seneca Holdings' federal government contracting business that meets mission-critical needs of federal civilian, defense, and intelligence community customers. Our portfolio comprises multiple subsidiaries that participate in the Small Business Administration 8(a) program. To learn more about SNG, visit___ and follow us on___. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. Western Door Federal is seeking anSr. Enterprise Architect/Customer Engagement and Strategy. This is a remote role requiring attendance in Arlington, VA on a quarterly basis. Responsibilities include, but are not limited to: • Develops and maintains enterprise architecture roadmaps, target architectures, transition plans, and reference models that align IT capabilities with organizational strategies, mission priorities, and Department of War (DoW) objectives., • Leads the creation, validation, maintenance, and governance of architectural artifacts and viewpoints using Department of Defense Architecture Framework (DoDAF) and Unified Architecture Framework (UAF) standards to enable capability analysis, interoperability, reuse of data, and executive decision support., • Conducts architectural analyses, including current-state assessments, gap/fit analyses, maturity evaluations, and risk assessments across business, data, application, technology, and security domains to identify opportunities and recommend improvements., • Collaborates with senior stakeholders, program offices, CIO elements, and cross-functional teams to integrate enterprise architecture into strategic planning, investment prioritization, capital planning, and acquisition processes., • Prepares and delivers high-impact Executive/C-Suite level briefings and presentations, translating complex architectural concepts, analyses, recommendations, and program progress into actionable insights for senior leadership., • Clearance: Must possess and maintain a Secret clearance., • 15 years of relevant experience with a Bachelor's degree in a related field; 13 years with a Master's degree; 10 years with a PhD or Juris Doctorate; or High School Diploma (or equivalent) and 19 years of relevant experience., • Deep knowledge of enterprise information technology (IT) architectural concepts, patterns, and frameworks (e.g., baseline, validated, and target architectures; reference models)., • Proven expertise in aligning organizational strategies, goals, and objectives with enterprise architecture to support mission outcomes., • Demonstrated ability to build, maintain, and govern architectures and frameworks in compliance with UAF notation and DoDAF standards., • Strong business acumen, executive presence, and communication skills to influence senior leaders, navigate complex relationships, and deliver briefings to Executive/C-Suite audiences., • Self-directed with excellent judgment; operates independently while proactively seeking leadership guidance when appropriate., • Exceptional briefing, presentation, analytical, and written/verbal communication skills., • Familiarity with Security Cooperation missions and related DoW priorities., • Established expertise in DoW/federal Enterprise Architecture programs, with proven success in developing compliant architectures, supporting governance reviews, and ensuring alignment with DoW regulations, DoDAF/UAF, and federal IT mandates. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

CI Azumano Travel is Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. CI Azumano is seeking an After-Hours Travel Consultant to support an existing client. The Travel Consultant provides expert travel guidance and ensures seamless travel arrangements for corporate clients. This position requires on-site training in Virginia Beach, VA, but is remote once training is complete. Roles and Responsibilities include, but are not limited to: • Serve as a travel expert and professional guide for contracted corporate clients., • Ensure that every facet of the business travel experience (domestic and international) is well planned, adheres to organizational travel policies, and validates that a high quality of accommodation and transportation is secured for the traveler., • Conduct exhaustive fact-finding interviews of the traveler or corporate representative to ascertain the particulars of the travel needs, then apply their knowledge of travel systems, airline reservation systems, hotel reservation systems, and car rental companies, Amtrak, etc. to secure cost-effective travel arrangements., • Maintain proper tracking of the status/entries in the main operational queues (Action, Error, and Cancel), and initiate steps as prescribed in the applicable SOP., • Initiate cancellation or reservation change processes to their completion, where applicable, to include expedient client agency notification., • Provide updates, as necessary, to client organizations to ensure their full awareness of information and status related to the pending travel (i.e., itinerary, local customs, passports, visas, vaccination certificates, and other advisories)., • Conduct routine research of travel industry changes, trends, and offerings to ensure they are working with the most up-to-date information when advising client agencies., • Maintain a superb customer service attitude and demeanor at all times while providing quality service, timely and accurate completion of travel arrangements and recommending value-added services to the client agency. Basic Qualifications: • 2+ years of travel consultant experience Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.

CI Azumano Travelis Seneca Holdings' full-service travel management company for businesses, governments, and personal travelers. We offer 24/7 support for travelers while also supporting customers with travel expense management, policy implementation, technology solutions, business intelligence tools, and vendor negotiations. Our team of talented individuals is what makes us successful. To support our team, we provide a balanced mix of benefits and programs.Your total rewards package includes competitive pay, benefits, and perks, flexible work-life balance, professional development opportunities, and performance and recognition programs. We offer a comprehensive benefits package that includes medical, dental, vision, life, and disability, voluntary benefit programs (critical illness, hospital, and accident), health savings and flexible spending accounts, and retirement 401K plan. One of our fundamental principles is to offer competitive health and welfare benefits to our team members, providing coverage and care for you and your family. Full-time employees working at least 30 hours a week on a regular basis are eligible to participate in our benefits and paid leave programs. We pride ourselves on our collaborative work environment and culture, which embraces our mission of providing financial and non-financial benefits back to the members of the Seneca Nation. CI Azumano is seeking a Client Services Manager. This is a remote position; however, one week of in-person orientation at our home office in Virginia Beach, VA is required. The Client Services Manager will serve as the primary lead for onboarding and implementation of new User Agencies and will provide ongoing strategic support and account management to existing and prospective agencies. Roles & Responsibilities include, but are not limited to: Travel & Statewide Support • Travel with STP staff to meetings throughout the state, at no additional cost to the State., • Be available for on-site meetings in Sacramento, CA within twenty-four (24) hours' notice, if requested by STP., • Lead the onboarding and implementation of new User Agencies, • Provide detailed implementation plans outlining specific actions, timelines, and milestones., • Conduct weekly calls with STP and User Agencies to ensure consistent communication and progress tracking., • Develop and manage a structured 90-day onboarding timeline to ensure a smooth and effective transition for each new User Agency., • Oversee integration and configuration of:, • Custom travel policies, • Custom rule classes, • Approval processes, • User roles and permissions, • Future system configurations, • At the request of STP, develop comprehensive goals and tailored strategies specific to each User Agency., • Establish and maintain strong professional relationships with both existing and prospective User Agencies., • Conduct, at minimum, a bi-annual analysis and review of the top ten (10) User Agencies, at the request of STP., • Identify missed travel opportunities and new business opportunities., • Utilize the Customer Relationship Management (CRM) software designated by STP., • Maintain accurate, up-to-date records of all User Agency activities., • Track onboarding progress, agency engagement, and account development efforts. Equal Opportunity Statement: Seneca Holdings provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex/gender, sexual orientation, national origin, age, disability, marital status, genetic information and/or predisposing genetic characteristics, victim of domestic violence status, veteran status, or other protected class status. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. The Company also prohibits retaliation against any employee who exercises his or her rights under applicable anti-discrimination laws. Notwithstanding the foregoing, the Company does give hiring preference to Seneca or Native individuals. Veterans with expertise in these areas are highly encouraged to apply.