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Fully Remote (North America / South America) * There is 1 opening, posted to multiple locations. No agencies. Maximus (___) is a mission-driven consumer performance medicine telehealth company that provides men and women with content, community, and clinical support to optimize their health, wellness, and hormones. Maximus has achieved profitability, 8-figure ARR, and is doubling year over year - with a strong cash position. We have raised $15M from top Silicon Valley VCs such as Founders Fund and 8VC as well as leading angel investors/operators from companies like Bulletproof, Tinder, Coinbase, Daily Stoic, & Shopify. We also offer Maximus Labs, a standalone biomarker testing subscription that doubles as an acquisition channel into our telemedicine protocols. We're targeting 2x customer growth this year and need a Growth Lead who can build the acquisition engine that gets us there. We're capital-efficient and compete against Hims, Hone, Keeps, and Fella by being better at the product, not louder with ad spend. Our growth strategy is conversion-driven: make the signup-to-checkout funnel so good that paid channels become more efficient by default. We are looking for a strong Lead Engineer (Tech Lead) to lead our Growth engineering team. You will be splitting your time roughly 50/50 between management and coding. You own the lower acquisition funnel, from flow start through checkout, across all Maximus protocols. Your north star metric is Flow Start to Checkout CVR. You also carry an M1 Retention guardrail, which means you can't optimize for conversion at the expense of user quality. Every experiment you ship has a built-in quality check. You will manage a small team of engineers and work directly with a Sr. PM and Sr. Designer. You will report directly to the Head of Engineering. * Impact: Set the technical direction for how Maximus acquires customers, run experiments that directly move revenue, and build a team that compounds learning over time. The Growth team's output is visible in the company's top-line numbers every month. * First 90 days: Complete BNPL migration to Klarna across all protocols * First 2 Quarters: Launch a new activation satisfaction survey for our retention guardrail and build cohort-level experiment tracking * Maximus is at the stage where the acquisition engine needs a dedicated engineering leader who stays with the problem long enough to compound results. If you want to own that end to end, with real authority and real accountability, this is the role for you. * Deliver protocol-level A/B experiments on signup flows, checkout, plan pricing, and product recommendations using Amplitude * Ship full-stack features across the acquisition funnel in Rails and React * Coach and develop your engineering team through regular 1:1s, pair programming, code reviews, and career conversations * Own experiment design, including sample sizing, metric selection, and the CVR-vs-retention tension that comes with a dual mandate * Iterate and continuously optimize plan and pricing architecture, including payment platform integrations * Build and maintain the experimentation infrastructure your team runs on * Partner with data engineering to instrument cohort-level M1 retention tracking per experiment * Drive adoption of AI-assisted development across the team, using tools like Claude Code and Devin to increase shipping and development velocity * Ruby on Rails 7 / Ruby 3.3, React 18 / TypeScript 5.4 (strongly preferred) * Event-sourced architecture with command pattern * PostgreSQL, Redis, Delayed Job for background processing * Stripe and Klarna for payments and installment plans * Amplitude for experimentation and analytics, Segment for event collection * Redux with redux-loop and Immutable.js on the frontend * Docker, AWS/GCP, Aptible, GitHub Actions CI/CD * Cypress for E2E testing * AI-assisted development: Claude Code and Devin for agentic coding * You've led a team of 4-8 engineers before, with direct reports you grew and retained * You've shipped and measured growth experiments in a subscription product (signup funnels, checkout optimization, pricing and plan architecture) * You write production Ruby on Rails and React code and expect to keep doing so (strongly preferred). Javascript (Node), Python are also acceptable. * You can design an experiment, pick the right metric, set a sample size, and explain the trade-offs to a PM who wants to ship faster * You think in funnels and cohorts, not just features * You're comfortable with event-sourced systems or similar architectural patterns where state is derived from event streams * You use agentic AI coding tools (Claude Code, Devin, Cursor, or similar) in your daily workflow and have opinions about how to integrate them into a team's development process * Experience with healthcare, wellness, or regulated subscription commerce * Familiarity with Stripe billing, Klarna, or similar payment platform integrations * Experience building or managing Amplitude (or LaunchDarkly, Optimizely, etc.) experimentation infrastructure * Remote, Americas-based (team is distributed across US and Latin America time zones) * Two-week sprints with PM, Design, and Tech Lead driving prioritization together * Ship and deploy to production multiple times per day * Full suite: health, medical, dental coverage (USA & Canada) * Flexible vacation/time-off policies * Equity into the company in the form of high potential stock options * Liquidity of options whenever available * Extended options exercise window for loyal employees (3 months for every year of service; e.g. 1 year for 4+ year employees) Do you believe you're a fit for this role and want to join the Maximus team? We'd love to hear about you! Here is what you can expect from the hiring process (if there are changes we will be sure to let you know). Please refrain from messaging or emailing people directly, if you are interested, apply directly, your application will be reviewed by a human. * Application & Criteria Questionnaire: When submitting your application and resume, tell us why you want to join Maximus and take your time with the questions. The Criteria Questionnaire will be sent to you automatically and is mandatory, we will use it as part of our data driven process. This is your chance to make a strong first impression. * First Interview (30min): Interview with Justin L, Recruiting Lead. This will be a exploratory conversation focused on how you work, your experience & fit for the role, and alignment on values and expectations. * Hiring Manager Interview (60min): You will then meet with Mark P - Head of Engineering to understand how you would approach real Growth team problems across system design and technical decisions as well as discussion around leading a team, growing engineers, hiring, AI adoption, and other aspects of people leadership. * Technical Interview (60min): Interview with one of our Senior or Lead engineers to evaluate hands-on coding ability in our stack (Rails + React/TypeScript). We want to see that you can build and ship, not just architect. Feel free use agentic AI tools (Claude Code, Cursor, Windsurf, etc.) during the exercise, as appropriate * Product Interview (45min): You will chat with Steve C - Senior Growth Product Manager who will dive into your collaboration with product, how you assess tradeoffs, and growth related product work. * Meet the CEO (30min): At the very end, you will have the opportunity to meet with Cam S, our CEO. This is a great chance for you to gain a deeper understanding of Maximus's strategy, values, and work processes. Maximus is an equal opportunity employer, which not only includes standard protected categories, but the additional freedom from discrimination against your free speech and beliefs, as long as they are aligned with company values. We celebrate intellectual diversity. Note: We utilize AI note-taking technology during our interview sessions to ensure we capture all answers and details accurately. Candidates are also encouraged to use AI note-takers for their own records if they wish.

Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle. Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform. Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency. With a global team across 14 offices and 25 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster. Harness is seeking a Staff Product Manager to lead Harness CI Cloud, a core pillar of the end-to-end Harness software delivery platform. You will own strategy and execution across hosted builds, enterprise connectivity, and the cloud infrastructure capabilities that power secure, performant, scalable, and cost-efficient software delivery. This is a high-impact, individual contributor role with a strong focus on technical execution, enterprise-grade trust, platform strategy, and the economics of running cloud infrastructure at scale. Product Strategy & Roadmap • Own product strategy and multi-quarter roadmap for Harness CI Cloud., • Shape cloud infrastructure strategy across hosted builds, machine lifecycle, image strategy, workload isolation, and performance optimization., • Deepen and scale integration across the Harness software delivery platform, strengthening CI Cloud’s role as a first-class pillar across the software delivery lifecycle., • Define success metrics and outcomes across adoption, latency, reliability, utilization, cost efficiency, and margin profile; use telemetry and customer feedback to drive decisions., • Work closely with early design partners to shape CI Cloud capabilities, validate priorities, and evolve the platform incrementally toward broader mid-market and enterprise adoption. Enterprise Connectivity, Security & Regulated Environments • Define and deliver enterprise-ready cloud capabilities that enable customers to adopt Harness CI Cloud securely, including private connectivity, network controls, workload isolation, and secure access patterns., • Partner with engineering and design to ensure cloud experiences are scalable, trustworthy, and aligned with enterprise requirements., • Partner deeply with customers to understand infrastructure, networking, security, and compliance requirements - including VPN, site-to-site connectivity, PrivateLink, cloud access controls - and translate those insights into product priorities., • Help shape roadmap and strategy for regulated and public sector readiness, including areas such as FedRAMP and GovCloud-aligned considerations. Cloud Cost, Optimization & Pricing • Drive product strategy for cloud efficiency and optimization, balancing customer experience, performance, infrastructure cost, and gross margin., • Identify opportunities to improve build performance and efficiency through caching, image management, machine sizing, orchestration, and other infrastructure optimizations., • Partner with leadership on pricing and packaging strategy for CI Cloud, ensuring monetization aligns with customer value, usage patterns, and business goals. Customer & Market Insight • Partner with customers to understand how teams evaluate and adopt hosted infrastructure day-to-day - including performance, security, compliance, reliability, and operational requirements - and use those insights to reduce friction and guide roadmap priorities., • Drive competitive intelligence across hosted CI/CD, compute, and enterprise cloud infrastructure; translate insights into clear priorities and durable differentiation. Execution Excellence • Write and manage technical requirements/specs; partner closely with engineering on feasibility and architectural tradeoffs to ship high-quality releases., • Drive execution with urgency: anticipate risks, unblock dependencies, and communicate tradeoffs and timelines clearly across engineering, field, and leadership stakeholders., • Collaborate cross-functionally with Sales, Customer Success, PMM, Finance, and DevRel to drive new opportunities, increase adoption, and craft technical narratives that resonate with developers, platform teams, security teams, and technical buyers., • You’re a builder at heart, passionate about improving the cloud and infrastructure foundation behind modern software delivery., • You’re a highly technical PM, comfortable going deep on cloud architecture, networking, scalability, reliability, cost efficiency, and systems tradeoffs, and able to translate enterprise IT, security, and compliance requirements into product capabilities., • You can lead deep technical discovery with sophisticated customers and quickly build credibility with platform, DevOps, networking, security, and procurement stakeholders., • You’re AI-native in how you work: you leverage modern tools such as coding copilots, automation, agents, and rapid prototyping to move faster, validate ideas, and increase throughput while maintaining rigor and quality., • You’re comfortable operating as the single product owner in ambiguity; you’re execution-driven, accountable, and a crisp communicator., • You move fast, simplify complexity, and deliver predictably with a high quality bar., • You think in platforms and systems, not isolated features., • You thrive in a high-ownership environment - resourceful, biased to action, and willing to roll up your sleeves., • BSc in Computer Science or equivalent experience., • Deep familiarity with AWS, GCP, or Azure cloud, networking, and private connectivity models such as VPN, IPsec, and PrivateLink is required., • Strong understanding of cloud infrastructure, networking, and compute orchestration concepts, including VMs, containers, ephemeral workloads, autoscaling, isolation models, infrastructure cost drivers, and enterprise security requirements., • Strong understanding of the software development lifecycle (code → build → test → artifact → deploy) and CI system architecture, including pipeline execution models, caching strategies, artifact management, and performance tradeoffs., • Experience building developer-facing infrastructure products such as CI/CD, developer platforms, DevOps tooling, or cloud-based build/test systems is strongly preferred., • Familiarity with regulated cloud environments, public sector requirements, or compliance-driven infrastructure strategy such as FedRAMP or GovCloud is preferred., • 8+ years total experience, including:, • 4+ years in software development, infrastructure engineering, or a related technical role., • 4+ years in product management for cloud infrastructure, developer platforms, DevOps, CI/CD, or enterprise infrastructure products., • Proven track record shipping complex products with measurable adoption and impact., • Experience influencing pricing, packaging, monetization, or cloud economics strategy is a plus, • Bay area preferred but we can hire remote within North America, • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement The anticipated base salary range for this position is between $180,000 and $210,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: . Pay transparency$180,000—$210,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Inbound discovery is the lifeblood of our growth engine. Organic channels drive meaningful scale across both our B2C and B2B businesses — serving millions of consumers and helping acquire thousands of new businesses every quarter. As discovery and research behavior rapidly evolves toward AI-driven and answer-based experiences, how 1Password is discovered has never been more critical. This is one of the largest and most consequential SEO roles in technology today, operating at global scale, high velocity, and with direct impact on company growth. We’re seeking a tenacious, data-thirsty Senior Manager of SEO, GEO, and AEO, who can lead and improve search visibility across traditional web search, AI-driven answer ecosystems across our global presence. You’ll be a strategic voice in growth planning and a hands-on leader who defines how 1Password gets discovered everywhere users engage, chat and search. This role is responsible for 1Password’s global organic discovery strategy, spanning: * SEO (traditional search engines and SERPs) * GEO (Generative Engine Optimization) — visibility in AI-powered summaries and generative experiences * AEO (Answer Engine Optimization) — structured, conversational, and intent-driven discovery Reporting to the Director, Growth & Web Experience, you will define the strategy, set priorities, and lead execution through collaboration across Growth, Web, Content, and Product Marketing to meet our business objectives. Success will be born out of strong cross-functional leadership, the hands-on application of your expertise and delivering results. This is a remote opportunity within Canada and the US. What we're looking for: * 8+ years of experience in SEO or organic growth, with ownership of strategy at a global, multi-market scale, with at least 2 years managing people. * Demonstrated experience leading international and multilingual SEO, including hreflang, localization strategy, and regional prioritization. * Strong understanding of B2C and B2B search behavior, ideally within SaaS or technology products. * Hands-on experience partnering with Web, Content, PMM, and Engineering teams to execute at scale. * Deep curiosity and working knowledge of GEO, AEO, and AI-driven search trends, with the ability to turn ambiguity into action. * Exceptional program and stakeholder management skills, with the ability to own large-scale initiatives end-to-end—from requirements through delivery and impact measurement. Bonus points for: * Experience in security, identity, developer tools, or technical products. * Prior ownership of SEO strategy supporting both PLG and SLG funnels. * Experience influencing roadmap decisions without direct authority. * Experience working in security industry What you can expect: Global Organic Discovery Strategy * Develop and execute an end-to-end global SEO, GEO, and AEO strategy aligned with 1Password’s growth goals and Identity Security positioning. * Lead international search strategy across multiple languages and countries, with a strong initial focus on North America and EMEA, balancing global scale with local nuance. Your ultimate measure of success will be ensuring 1Password is a top organic search result for critical terms in all of our key markets. * Ensure 1Password is discoverable across the full spectrum of user intent — awareness, evaluation, and adoption — for both individuals and businesses. AI-Driven & Answer-Based Discovery * Define how 1Password optimizes for generative search experiences, AI summaries, and answer engines — translating emerging platforms into practical, testable strategies. Your ultimate measure of success will be leading services such as ChatGPT and Gemini listing 1Password when asked for advice and recommendations falling inside the scope of our product capabilities * Partner with content, web, and PMM teams to evolve information architecture, structured data, and content formats that perform in both classic and AI-driven discovery. * Establish best practices and internal education around GEO and AEO as the landscape evolves. Technical & On-Page Excellence at Scale * Own technical SEO fundamentals across a large, global site to optimize and improve on the following: crawlability, indexation, site architecture, performance, and hreflang strategy, etc. * Partner closely with Web and Engineering to ensure SEO considerations are built into platform decisions, CMS capabilities, and new launches. * Ensure metadata, templates, and content systems scale effectively across languages and markets. Measurement, Insights & Influence * Define success metrics across SEO, GEO, and AEO — including rankings, visibility, AI presence, engagement quality, and conversion impact, and continually optimize to meet and exceed the business objectives for contribution to the business. * Build clear reporting and insights that help stakeholders, including the Executive Leadership Team, understand what’s working, what’s changing, and where to invest next. * Act as the voice of organic discovery across marketing and web — influencing roadmaps, priorities, and experiments. Team Leadership & Development * Lead and develop a team of SEO/GEO marketers. * Provide clear direction, coaching, and feedback to help team members grow as strategic marketers and operators. * Establish clear goals, expectations, and accountability while empowering the team to test, learn, and improve. USA-based roles only: The annual base salary for this role is between $149,000 USD and $216,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $139,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Job Title: Customer Success Specialist Company: Coco Coders Location: Fargo, ND Employment Type: Part-time position with the potential for full-time employment About Coco Coders: Coco Coders is a leading online coding school for students ages 6-14 years old, providing innovative coding education to students around the world. Our mission is to inspire and empower young learners to become skilled coders through our comprehensive curriculum and interactive learning platform. About the Role: We are seeking a motivated and passionate individual to join our team as a Customer Success Specialist. In this role, you will be responsible for customer success and supporting teachers. You will work closely with our remote team to enhance our program, assist with scheduling, and ensure the success of our students. We are looking to expand our presence in Fargo, North Dakota and therefore this position has the benefit of a dedicated office space at Emerging Prairie for flexible hybrid work days. Key Responsibilities: • Provide exceptional and timely customer support via email and chat, • Collaborate with the team to enhance the learning experience, • Provide support for teacher scheduling, • Must reside in North Dakota, • Available Monday - Thursday from 3:30pm CT - 8:30pm CT, • Available at least 10 hours a week, but full-time hours available, • Excellent communication and interpersonal skills, • Ability to provide exceptional customer service and support, • Passionate about coding education and helping students succeed, • A self starter with the ability to work effectively both independently and as part of a team, • Must possess strong organizational skills and excel at multitasking efficiently, • $14- $18 an hour, • Small, dynamic team where each member is empowered to make key decisions, • Part-time position with the potential for full-time employment, • Acquire transferable skills such as public speaking, problem solving, teaching theory, how to deliver a lesson, giving feedback, • Improve your technical coding skills & learn new coding languages, • Be part of a growing Edtech business that’s shaping the future, • Our CEO was listed in the top 30 female founders by the Financial Times If you are enthusiastic about teaching young learners and providing outstanding customer support, we invite you to submit your application and resume!

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Team The Customer Excellence Group at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. The Role The Principal Technical Consultant, Integrations Specialist is the functional and technical expert of a customer engagement team – consulting with customers and configuring ServiceNow Integrations based on configuration best practices – all with the goal of accelerating and driving customer business outcomes. Integrations consultants design and implement integrations between ServiceNow and third-party software platforms, programs, and applications. They are expert problem solvers with extensive programming skills and abilities in multiple coding languages and frameworks. They also resolve errors, provide support, and develop procedures to navigate complex system overlaps. They will play a crucial role in delivering transformative integration architectures that support AI solutions on the platform. What you get to do in this role: • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry., • Devising integration development plans and strategies while formulating architectures for systems integrations., • Implement the latest ServiceNow AI offerings like Virtual Agent, NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, Generative AI and other upcoming capabilities for various customers, • Developing solutions specific to user requirements gathered in workshops., • Coordinating activities with other developers to ensure that integrations and platform functionality is designed to support the overall project., • Ensuring that best practices in integration processes are followed by the organization., • Act as an SME to solve complex user issues related to Integrations and AI solutions., • Checking and correcting conflicts in data configurations and overlaps., • Analyzing and improving current instance configuration and setup to ensure proper design to support future of customer., • Identifying, debugging, and advising on system errors or architecture issues. To be successful in this role, we need someone who has: • Active Security Clearance Required, • At least 6years of configuration/development experience for complex, highly capable, integration technologies, • Demonstrated ability to influence and consult (providing options with pros, cons, and risks) in a complex and varied customer environment, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems, • Maintain at least 2 ServiceNow mainline CIS certifications, • Maintain ServiceNow Certified Application Developer (CAD) certification, • Act as a technical lead on any engagement, • Experience with architecting systems integrations and creating complex high level architecture diagrams, • Extensive experience with Integration Technologies (Web Services (REST/SOAP), middleware, LDAP, SSO, JDBC, Import Sets, Export Sets, IDR (instance data replication), Remote Tables, Remote Process, etc.) and working with SaaS technologies, • Understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI., • Experience with ServiceNow’s Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued., • Experience with development on the ServiceNow platform capabilities (Studio IDE, Mobile, Automated Test Framework, Delegated Development, Flow Designer, Source Control, APIs, and Integrations), • Experience with data management, database design, and database concepts, • Knowledge and experience with technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies, • Connect chat, agent chat, and virtual agent configuration and design experience, • Encryption understanding and core design principals with customers (Platform, Edge, Database, Full Disk, etc), • Understanding and/or development experience with MID Servers, Notify, Orchestration, • Strong Javascript skills with practical experience, • Experience with Self Hosted implementations and/or Domain Separation is a plus, • Experience with data management, database design, and database concepts, • Strong interpersonal skills, customer-centric attitude, and ability to operate within a culturally diverse environment, • Proven team builder with the ability to mentor and develop talent, • Analytical and problem-solving abilities, • A keen eye for detail and the ability to spot and fix errors in complex code, • Ability to perform tasks independently, • Good presentation and report-writing skills, • Up to 30% travel annually Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. ___. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

Mercier Consultancy MD is proud to present an exciting opportunity for a Danish Customer Support Representative for a leading Domestic Appliance Company, working remotely from Greece. In this role, you will become an integral part of a team dedicated to providing exceptional support to Danish-speaking customers. Your expertise and commitment will help ensure that clients receive the highest level of service as they navigate their inquiries and issues. • Act as the primary point of contact for Danish-speaking customers via phone, email, and chat, providing exceptional support for domestic appliance products., • Assist customers with product inquiries, troubleshooting, and after-sales support., • Resolve customer complaints and technical issues efficiently, ensuring a positive customer experience., • Maintain accurate records of customer interactions in our CRM system., • Collaborate with the technical and product teams to provide comprehensive solutions to customer queries., • Stay updated on product knowledge, features, and services to provide informed assistance to customers., • Fluency in Danish (both written and spoken) is mandatory; knowledge of English is a plus., • Prior experience in customer support or service roles, ideally in the appliances or electronics sector, is preferred., • Strong communication skills with a friendly, approachable demeanor., • Excellent problem-solving skills and the ability to work under pressure., • Familiarity with customer service software and CRM tools is advantageous., • Self-motivated and able to work independently in a remote environment., • A genuine interest in domestic appliances and a passion for helping customers., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

Salary: $45,000 - $55,000 per year Benefit Eligible: Yes Location: Remote (WFH) with location restrictions within the United States. For tax and compliance purposes, this role is open only to candidates that will work or reside in the following states: AR, AZ, CA, CO, FL, GA, ID, IL, LA, MO, NC, NJ, NV, NY, OH, TX, VA, WA, WI, WY. Classification: Full-time Reports to: Director of Customer Service Paleovalley and Wild Pastures were born from a simple but radical idea: real food can heal — people, animals, and the planet. When Paleovalley co-founders Autumn and Chas Smith saw how industrialized food was affecting human health and the health of the land, they refused to play along. Autumn’s own journey of healing through nutrient-dense foods lit a fire that became Paleovalley. From there, the mission grew roots, sprouted wings, and eventually expanded into Wild Pastures to bring regeneratively raised meats directly to families nationwide. Today, Paleovalley crafts deeply nourishing snacks and supplements made with organic ingredients and honorable sourcing. Wild Pastures connects small American farmers practicing regenerative agriculture with customers who believe better food is worth fighting for. Every product, every partnership, and every decision is guided by a commitment to real ingredients, regenerative practices, and the belief that health is built from the soil up. We’re a team of grounded doers, curious thinkers, bold builders, and warm humans who like to laugh while doing meaningful work. We're growing quickly, fueled by purpose and a shared desire to repair the food system one thoughtful choice at a time. If you feel energized by impact, drawn to mission, and ready to join a company rewriting the future of food, we’d love to meet you! The Customer Service Supervisor exists to lead frontline performance with consistency, clarity, and care across the assigned support function, whether phone, email, live chat, or a blend of channels. This role is responsible for coaching people, maintaining service standards, strengthening onboarding and quality practices, and creating the operating rhythm that helps agents deliver a high-trust customer experience without pulling the supervisor into full-time frontline coverage. For this opening, the primary focus will be supporting the phone team, including real-time agent support, phone coverage oversight, call quality, escalation handling, coaching, and ensuring the team is staffed and prepared to deliver a consistent customer experience. While this role supports customer experience outcomes, the primary focus is leading, coaching, and developing the team responsible for delivering those experiences. • Lead day-to-day people management for assigned agents and, where applicable, Customer Service Team Leads, including regular 1:1s, coaching, goal-setting, and follow-through., • Set clear expectations around service quality, productivity, schedule adherence, and customer experience, and hold the team accountable through consistent communication and documentation., • Own quality oversight for the assigned function by reviewing interactions, calibrating standards, delivering actionable feedback, and identifying patterns that require coaching or process changes., • Support hiring and onboarding by partnering with the Director of Customer Service on screening, interview feedback, training readiness, and early ramp success for new hires., • Monitor team performance against key service metrics and use available data to identify risks, performance gaps, workflow bottlenecks, and improvement opportunities., • Approve timecards, paid time off, and scheduling requests in alignment with coverage needs and department guidelines., • Serve as an escalation point for complex customer situations, policy interpretation questions, and agent support needs that require manager-level judgment., • Partner with Team Leads and peers to maintain smooth daily operations, reinforce priorities, and ensure the queue stays healthy during volume swings or coverage gaps., • Document performance themes, development needs, and operational observations clearly so the broader customer service leadership team has visibility into what is working and what needs attention., • Help strengthen team engagement, accountability, and retention by creating a supportive environment with direct feedback, strong follow-through, and practical problem solving., • Oversee day-to-day phone team operations, including monitoring call volume, coverage needs, agent availability, follow-up expectations, and customer experience trends., • Partner with the Director of Customer Service to review staffing needs, volume patterns, schedule gaps, and phone team performance so the department can make proactive coverage decisions., • Provide direct, supportive, and actionable coaching on phone handling, tone, de-escalation, policy explanation, documentation, and follow-up so agents are confident and consistent in live customer conversations., • Maintain visibility into recurring customer concerns, call drivers, and operational issues surfaced through phone interactions, and communicate those trends clearly to leadership., • 2-3 years of customer service, contact center, or support operations experience, including at least 1 year in a people leadership, supervisor, or team management capacity., • Experience coaching frontline employees on service quality, productivity, communication, and customer handling skills., • Working knowledge of QA reviews, escalations, scheduling, attendance management, and performance documentation., • Comfort using support and business tools such as Help Scout or similar ticketing systems, phone systems, Shopify, Google Workspace, and Slack., • Ability to interpret performance data, spot trends, and translate observations into clear coaching or operational action., • Strong written and verbal communication skills, sound judgment, and the ability to stay calm and organized in a fast-moving support environment., • Ability to maintain a dedicated, distraction-free workspace and perform the essential duties of a fully remote leadership role., • Experience supporting or leading phone-based customer service teams, including coaching live customer conversations, reviewing call quality, and helping agents navigate escalated or sensitive customer interactions., • Comfort balancing people leadership with operational awareness, including staffing, coverage, volume trends, and real-time support needs., • Experience supporting both phone and written support channels in an e-commerce environment (strongly preferred), • Experience in CPG, natural foods, subscription, wellness, or mission-driven consumer brands., • Familiarity with onboarding design, calibration practices, workforce planning, or continuous improvement work inside customer service., • Experience supporting distributed or fully remote customer service teams., • Personal alignment with real food, regenerative agriculture, or wellness-focused brands., • Comfort working within evolving processes and helping shape operational improvements in a growing customer service organization., • Medical, dental, and vision coverage with 100% employer-paid dental/vision and a small monthly medical premium for employees; dependents may be added at employee cost, • Generous Paid time off to support balance and rest, • Paid sick time for when you need it, • Six (6) paid holidays each year, • Paid parental leave for growing families, • 100% company-paid Short-Term Disability, Long-Term Disability, and Life Insurance, • 401(k) with up to a 4% company match after one year of service, • Monthly product stipend or access to perfectly imperfect damaged product so you can enjoy the nutrient-dense foods you help bring to others Paleovalley and Wild Pastures are proud to be equal opportunity employers. We make employment decisions based on qualifications, merit, and business needs, and we do not discriminate based on any status protected by applicable federal, state, or local law. We’re also committed to providing reasonable accommodations throughout the hiring process. If you need assistance or an accommodation at any point, please reach out to ___. All applicants must be authorized to work in the United States. At this time, Paleovalley and Wild Pastures are unable to sponsor or assume sponsorship of employment visas, including but not limited to H-1B, TN, or OPT. Any offer of employment is contingent upon completion of Form I-9 and verification of work authorization. We participate in E-Verify to confirm eligibility to work in the U.S. To support an efficient and consistent application review process, we may use technology-assisted tools to help organize and review applications; however, these tools do not make hiring decisions. All final hiring decisions are made by our team. #LI-remote

Full-Time Entry-Level Position – Customer Service Experience Wanted! Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families Qualifications: You’ll love this job if you’re: • 🗣️ An advocate – You care deeply about the customer experience and stop at nothing to deliver value., • 🧠 A creative problem solver – You can think outside the box and find the best solution using available tools., • ✍️ A wordsmith – You’re clear, concise, and approachable in both written and verbal communication., • 🤝 A helper – You’re patient and understanding, committed to creating positive interactions., • 📋 An organized multitasker – You juggle tasks with ease and maintain high productivity., • 👥 A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed. Responsibilities: • Serve as the first point of contact for customer support (primarily via email, phone, and live chat)., • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey., • Update and maintain accurate support documentation and FAQs., • Collect and route customer feedback for internal improvement., • Demonstrate perseverance and empathy in resolving client concerns., • Learn continuously and share your knowledge with teammates. What We’re Looking For: • Excellent written and verbal communication skills., • Commitment to working hard to grow., • A customer-first mindset with a strong desire to assist others., • Previous customer service or soft sales experience is a plus., • Comfort with live chat, email communication, and CRM platforms., • Ability to learn quickly, stay organized, and handle multiple priorities. What We Offer: • 💵 Weekly pay plus performance-based bonuses, • 🩺 Health, life, and retirement benefits, • 🚀 Merit-based promotions and opportunities for advancement into leadership roles Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities NJ Jersey City 07112.

Why you want this job At 1-800 Contacts, we believe that ordering and obtaining contact lenses should be simple and affordable. We do this by empowering our people to solve problems without having to ask permission… and the proof is in the pudding when you consider our customer satisfaction scores and employee engagement numbers. Our rockstar agents have a reputation for going above and beyond to WOW our customers. This is NOT just another call center job… apply today to become a part of our amazing company and culture! • Start Date: Monday, February 9, 2026, • Location: Train and work remotely from approved states (North Carolina, Texas and Utah), • Training: 3 weeks (M-F, 10 AM–5 PM MST, 100% attendance is mandatory), • Full-Time: 40 hours/week, • Shifts: Hiring for afternoon/evening shifts at this time, including 1 required weekend shift each week, • Pay: $15/hour + bonus potential up to $6/hour What you’ll do • Answer inbound calls: Handle inbound sales and service calls—no cold calling required! Focus on helping customers and enhancing their experience., • Consult with care: Offer thoughtful advice to help customers get the most value from their contact lens purchase on every call., • Stay connected: Engage proactively with your manager and team through one-on-ones, team meetings, and chats, ensuring success in a virtual work environment., • Provide top-tier service: Deliver exceptional customer service in a fast-paced, ever-changing environment. Keep calm, stay focused, and exceed expectations., • Solve problems with ease: Identify and resolve customer issues quickly, empowering yourself to make decisions in the moment for a positive experience., • Hit your targets: Maintain high performance metrics, including revenue per call, quality, availability, and dependability—always striving for excellence., • Live our values: Bring your Big Hearted, Unconventional, Tenacious, and Better Together attitude to every call, chat, and interaction. What you'll need • 2-3 years minimum customer service experience, • Inbound sales and Contact Center experience a plus!, • A goal-getter mentality, always striving to crush metrics and share our amazing products with customers, • A fun, friendly personality that loves connecting with customers in unexpected and engaging ways, • Reliable internet connection and speeds of 20 mbps download and 10 mbps upload, or better, • Computer literacy skills with the ability to type at least 40 wpm, • A private, dedicated workplace, free from interruption or distraction that promotes confidentiality, • Positive, driven and solution-oriented mentality, • Must reside (permanent residence) in approved locations: North Carolina, Texas and Utah Why you'll love us • Monthly performance bonuses for those who qualify, • Ownership of your development with support from leaders dedicated to fostering growth, • Bi-annual performance reviews, • A safe, respectful, and inclusive work environment Perks • Amazing medical, dental, and vision coverage, • 401(k) match, • Deep discounts on contact lenses, glasses lenses and glasses frames, • Tuition reimbursement for eligible courses Who we are SeekWell is the parent company of 1-800 Contacts, The Framery and Luna. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer and optometrists squirm. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built a great company and changed an industry by putting the customer first, always. The best is yet to come. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. It is anticipated this position will have a salary within the range listed below, depending on the candidate’s qualifications for the role. The successful candidate may also be eligible to enroll in several benefits including medical, dental, vision, 401(k), and others provided the work schedule meets the minimum Company requirements. United States Remote Salary Range $15 - $15 USD It is anticipated this position will have a salary within the range listed below, depending on the candidate’s qualifications for the role. The successful candidate may also be eligible to enroll in several benefits including medical, dental, vision, 401(k), and others provided the work schedule meets the minimum Company requirements. United States Remote Hourly Range $15 - $15 USD

Senior Software Engineer – CXone – Cloud Contact Center Location: Remote - USA Travel: up to 10% Position Type: Fulltime Eventus/Navixus was named the 2024 winner of the Top Certified Implementation Partner by NICE! We are hiring a Senior Software CXone Engineer to join our team and support Cloud Contact Center platforms (NICE Cxone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. You will be responsible for design and development of products, features, unit testing, code reviews and resolve bugs that are discovered in the QA process. You will work in both test and development production environments. You will work with other Software Engineers, Project Managers, and other team members. You will be responsible for mentoring others and helping with the onboarding process. Qualifications For Success: • 5-8 or more years of IVR and ACD development experience, • 4 or more years of CXone Studio scripting, • CRM integration experience, • IVR, ACD, Self-Service, API, DFO, chat/email/omnichannel development experience, • Experience mentoring other and helping with onboarding, • Design and development of products, features, unit testing, code reviews and resolving bugs, discovered in QA process., • Experience working both test and development/production environments, • Additional cloud telephony experience. For example, Five9, Talkdesk, Amazon Connect, Twilio, Genesys Cloud, or 8X8 telephony platform experience is a plus, • Ability to work independently, • Certifications such as Core and Core+ Certified | NICE Certified Implementation Engineer (NCIE) and the ACD Administrator certification preferred, • Bachelors degree in computer science, IT, or engineering preferred Why you’ll love it here: Culture: At Navixus/Tech Mahindra, we are a culture of driving positive change, celebrating each moment, and empowering all to Rise drives us to dream, do, and become more. Applicants can expect to make between $135,000 to $150,000 upon hire. Pay within this range will vary based upon experience, skills, certifications, education among other factors as required in the job description Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. “Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at .”

Who we need Infinity Software has been part of Aquila since 2021. We build software that helps alternative lending institutions lend money to all individuals regardless of their financial history. At Infinity, we recognize that the only way for our clients to perform better is for our software to outperform the status quo, surpass the competition, and exceed expectations. Our highly customizable platform delivers functionality to manage loan products, marketing campaigns, collections, analytics, and reporting with precision and efficiency. Reporting to the Senior Manager, Customer Success, we are looking for a Customer Support Specialist. You will be the trusted point of contact for a portfolio of 20 to 40 clients across the United States and Canada. You will ensure timely, accurate, and professional support by managing inquiries, troubleshooting technical issues, and guiding users through software features. Your ability to handle multiple priorities, provide real-time assistance via phone, chat, and email, and maintain a clear and friendly communication style will be essential to creating an exceptional client experience. This is a full time, fully remote position within the United States or Canada with working hours aligned to 9am - 5pm PST. What’s in it for you Challenges. You are seeking a customer support role where no two days are the same. This is an opportunity to provide technical support and training to a diverse audience on complex and highly customizable solutions that undergo regular updates and enhancements. You want to be part of a mission-driven organization where your expertise directly helps customers extend access to small loans for individuals who need them most. Impact. At Infinity, we have built a focused, fun, and collaborative remote environment where talented individuals come together to create something meaningful. We are committed to fulfilling our mission—to give both our employees and customers the freedom to grow. With 4 billion people globally excluded from traditional financial systems, your work will have real-world impact. Professional growth. You will work alongside a manager who brings a coaching mindset to leadership; someone who wants to support you as a valued team member and unique individual. A former collegiate baseball player and current coach, he is dedicated to helping you refine your skills, play to your strengths, and advance your career, enabling you to deliver your best performance consistently. As part of Constellation Software, you will have access to continuous learning, internal mobility, and advancement opportunities within Infinity, Aquila, or another business line. How you will make an impact: • Customer support. You will manage incoming support requests, triage emails and calls, create tickets when needed, and resolve issues efficiently. You will address concerns from password resets to functionality questions with professionalism and accuracy. You will provide real-time assistance and follow up consistently to ensure resolution and client satisfaction., • Problem resolution and collaboration. You will be responsible for thoroughly researching and documenting solutions to complex issues by digging into historical data, reviewing past closed tickets, and leveraging internal team knowledge. You will collaborate closely with Developers and Business Analysts, actively engage in group communication channels to share findings, and contribute to efficient, client-focused solutions. You will actively participate in team meetings, training sessions, and webinars to ensure alignment and ongoing development., • The experience. You have 2+ years of experience in technical customer support, ideally in a startup or high-growth environment. You thrive in a fast-paced setting where your initiative, drive, and autonomy meet and exceed the needs of customers. You take a service-oriented and solution-oriented approach to every problem, conducting thorough research, gaining valuable insights, and applying your findings to solve complex issues effectively., • The flexibility. You are available to work from 9:00 a.m. to 5:00 p.m. Pacific Time (PST) to provide responsive support to our clients during their business hours., • The technical skills. You are proficient with Microsoft Office, databases, and remote access tools. You have a growth mindset and can quickly come up to speed on new releases and functionality, learning new tools quickly. You are comfortable learning and adapting to new technologies, including chatbots, automated ticketing systems, and AI-enhanced help desk platforms, and you understand how these tools can streamline and enhance support workflows., • The solution focus. You are analytical, detail-oriented, and client-focused with strong critical thinking, problem-solving, and organizational skills. You can identify patterns, reference prior resolutions, and build upon existing documentation. Aquila is a division of Constellation Software Inc., one of the largest and most successful software companies in Canada and the most successful technology stock in Canada over the last 10 years [TSE: CSU]. Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support. We spend our days asking questions and challenging the status quo, manipulating our structure, roles, and internal operations in order to stay ahead in a competitive landscape. If you share our growth mindset, relationship-focused approach, and high moral fiber, you will thrive at Aquila. Apply now. Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have most of the qualifications we are seeking, and want to play an integral role in our success, apply to express your interest. What you can expect from our interview process: • A virtual interview with a Talent Advisor to express your interest in the role and share your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview., • A virtual technical interview with the Senior Manager, Customer Success and the Team Lead, to review your technical knowledge and customer service approach and to explore how you fit with the role and the team. #LI-Remote #LI-DNI

As a Senior Product Manager on the Flexible Credentials team, we are looking for you to help drive the next generation of fintech products around Stablecoin payments, and Card Issuing in the embedded finance space. You will own the strategy, execution, and go-to-market for our emerging product lines, working cross-functionally to launch and scale innovative financial solutions. We're looking for a product leader who excels in a fast-paced, high-growth environment and highly collaborative environment between customers and partners. If you are passionate about creating customer-centric, next-gen financial products, and are eager to build from the ground up and beyond, we’d love to chat! The Flexible Credentials team is revolutionizing global embedded finance, enabling seamless integration of financial products into business platforms. We provide instant card issuance, commercialization of flexible credentials technology, and incubate new solutions based on Stablecoin payments, making financial services more accessible and scalable. As builders and innovators, we thrive on making an impact and pushing fintech boundaries. We work ___. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review ___. The Impact You’ll Have • Define & Drive Product Strategy – Own the roadmap for our new Stablecoin-based fintech products, aligning business goals with customer needs, • Build & Scale Embedded Finance Solutions – Develop innovative products in card issuance, or Stablecoin payments, collaborating with engineering, design, and data teams, • Execute with Excellence – Work cross-functionally with design, engineering, data science, legal, compliance, and external partners to build, launch, and scale compliant financial products, • Customer & Market Research – Deeply understand customer pain points, new Payments industry trends, and competitive dynamics to shape product decisions, • Prioritize with Data – Leverage analytics, user insights, and industry trends to identify high-impact features, optimizations, and experiments, • Partner with Fintech Ecosystem – Work closely with banks, networks, and fintech partners to drive innovation and enhance our platform’s capabilities Who You Are • 5+ years of product management experience in Cards Issuance, and stablecoin payments, • Proven experience building and scaling financial products from 0 to 1 in a high-growth environment, • Strong technical acumen – ability to work closely with engineering teams and understand API-driven products, • Deep understanding of card issuance, payment processing, Crypto/Stablecoin payments, or banking-as-a-service (BaaS) models, • Ability to thrive in ambiguous, fast-paced environments, balancing strategic vision with execution, • Strong analytical and problem-solving skills, with a data-driven mindset, • Excellent communication and stakeholder management skills – ability to work with both internal teams and external partners Nice-To-Haves • Experience working with legal, compliance, risk, and regulatory frameworks in fintech is a plus, • Hands-on experience in creating Stablecoin based solutions with technology partners. Your Manager Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $120,600 - $150,700, • Premium: $130,500 - $163,100 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive About Marqeta Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all. Marqeta’s Values – Solve for the Customer: With a deep understanding of our customers' business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do. – Do What's Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish. – Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes. – Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team. – Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right. Equal Employment Opportunity, Accommodations and Privacy Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements. Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit ___ with your specific accommodation request. Personal data that is provided as part of the application and recruitment process is processed in accordance with the___. Additional information for California residents can be found ___.

Mercier Consultancy MD is excited to announce an opening for a Norwegian Customer Support Advisor specializing in Delivery Services. This remote position allows you to work from anywhere in Greece while providing exceptional support to our Norwegian-speaking clients. As a vital member of our team, you will assist customers in navigating our delivery services, ensuring timely and efficient resolution of their inquiries and issues. • Deliver outstanding customer support to Norwegian-speaking clients through various channels, including phone, email, and live chat., • Assist customers with inquiries regarding delivery services, timelines, and tracking information., • Resolve issues and complaints effectively, ensuring customer satisfaction throughout the process., • Document customer interactions accurately in our CRM system for tracking and follow-up purposes., • Collaborate with warehouse and logistics teams to address and escalate issues when necessary., • Stay informed about service updates and company policies to provide accurate support to customers., • Fluency in Norwegian (oral and written) is required; proficiency in English is a plus., • Experience in customer support roles, particularly in delivery or logistics services, is preferred., • Strong communication skills with a focus on customer experience., • Excellent problem-solving abilities and a proactive approach to customer inquiries., • Familiarity with CRM systems and customer service software is advantageous., • Ability to work independently from a remote location while managing multiple customer requests., • A passion for delivering high-quality service and helping customers succeed., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

About Otto Aerospace OTTO is developing the world’s first fifth-generation business jet, designed for sustainability through the innovative use of advanced super-laminar aerodynamics and high-precision, net-shaped composites. Flight tests of our technology demonstrator validate a dramatic reduction in fuel burn and allow a sizeable improvement in cabin comfort. Otto Aviation is designing world-class aircraft from first principles physics and delivering ground-breaking aircraft and economic performance. About the Role Otto Aerospace is seeking a Strategic Procurement Specialist to join Otto Aviation’s Supply Chain team. This role will be responsible for sourcing, negotiating, and purchasing materials, components, and services necessary for the SuperNatural Vision project. This role requires extensive knowledge of the aerospace or consumer electronics industry, strong negotiation skills, and the ability to manage complex supplier relationships. The ideal candidate will have a proven track record in procurement within the aerospace or electronics sector and possess exceptional analytical and communication skills. What You'll Do • Develop and implement procurement strategies specific to the SNV business needs, considering factors such as technological advancements, regulatory requirements, and market trends, • Conduct extensive market research to identify aerospace/electronics suppliers, evaluate their capabilities, and assess their compliance with industry standards and regulations, • Collaborate with internal stakeholders, including engineering, production, and quality assurance teams, to align procurement strategies with the organization's projects and objectives, • Identify and qualify aerospace/electronics suppliers based on stringent criteria, including quality, reliability, certification compliance (such as AS9100), capacity, financial health, and reputation, • Negotiate contracts and establish favorable terms and conditions with suppliers, ensuring compliance with industry standards and regulations, • Maintain strong relationships with suppliers, promoting open communication, addressing performance issues, and fostering continuous improvement, • Monitor and evaluate supplier performance through metrics, scorecards, and regular performance reviews, • Identify cost-saving opportunities through effective negotiation, volume discounts, value engineering, and alternative sourcing strategies, • Analyze pricing trends, market fluctuations, and supplier performance to make informed purchasing decisions and mitigate cost risks, • Draft, review, and negotiate contracts with aerospace suppliers, ensuring compliance with industry-specific requirements and regulations (e.g., International Traffic in Arms Regulations - ITAR). Monitor contract performance, resolve disputes, and manage contract renewals and terminations, • Develop and implement risk mitigation strategies, including contingency plans, dual-sourcing strategies, and supplier qualification processes, • Monitor supplier financial stability, technology roadmap, and adherence to industry certifications and regulatory requirements, • Collaborate closely with internal stakeholders, such as SNV, Engineering, Program Management, Manufacturing, Finance, and Quality Assurance personnel, to understand their specific aerospace/SNV procurement needs and requirements, • Monitor key performance indicators (KPIs), such as on-time delivery, quality metrics (defect rates, reject rates), and supplier performance, • Ensure strict compliance with aerospace industry regulations, standards, and certifications, such as AS9100, ITAR, and NADCAP, • Maintain a strong ethical approach to procurement, promoting fairness, transparency, and integrity in all aerospace procurement activities Other Requirements • Ability to travel, approximately 15-25% travel, domestic and internationally What You'll Do Education and Experience • Bachelor's degree in supply chain management, business administration, engineering, or a related field. Master's degree is a plus, • 7+ years proven procurement and supplier management experience in the aerospace industry or consumer electronics, with in-depth knowledge of aerospace materials, components, and systems, • Proven experience in strategic sourcing, contract negotiation, and supplier relationship management, • Strong analytical and problem-solving skills, with the ability to analyze complex data and make data-driven decisions, • Excellent negotiation and communication skills, with the ability to influence and build relationships at all levels, • Proficiency in using procurement software and enterprise resource planning (ERP) systems, and Microsoft office suite, • Ability to work effectively in a fast-paced, deadline-driven environment, managing multiple priorities simultaneously, • Strong leadership skills and the ability to mentor and develop junior team members Interpersonal Skills • Active Listening: Practice to gain insight and truly understand all project stakeholders, • Critical Thinking: Make prompt, informed and value-based decisions for the project, • Organization: Focus on agenda, schedules, frameworks, and methodologies, as well as communicating tasks, updates, progress, and blockers, • Problem Solving: Assess issues from different vantage points and formulate the best solution in addressing specific challenges, • Self-Motivation: Exude highest level of commitment and motivation to see it through from start to finish, • Teamwork and Team Building: Establish a collaborative culture where people with unique personalities and skills happily work together and accountable to shared goal, • Strong Business Communication: Use the right language, tone and storytelling techniques when communicating, describing, or explaining issues over email, chat, reports, presentations and other forms and channels of communication Where You'll Be Otto Aerospace is currently a remote workplace. We will relocate to our permanent headquarters in Jacksonville, FL, beginning in late 2026. This role is expected to relocate at that time. Exceptions will be considered for exceptional candidates. This role will be to travel 20-25% to meet at our temporary facility in Fort Worth, TX (prior to relocation) or other locations in support of program activities. Benefits Otto Aerospace provides a robust benefits package that includes competitive salaries, subsidized medical, dental, and vision coverage, 401(k) opportunities, paid short-term disability, voluntary long-term disability and additional term life, with 15 paid days off, 13-14 paid holidays, and paid sick leave. Depending on seniority and role, some roles qualify for potential bonuses and stock options. Otto Aerospace is an Equal Opportunity Employer We are committed to diversity, equity, and inclusion in every aspect of our hiring process. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. We believe that a diverse team brings fresh perspectives, innovative ideas, and greater success. The more inclusive we are, the stronger we become. Applicants must be legally authorized to work in the U.S. #LI-Remote

tldr; We build software for Airbnbs to rent themselves, with a state-of-the-art product and user experience. We are bold, like risks, and take on big challenges together. We believe in the value of team diversity and seek candidates from a wide range of backgrounds in their work, life, culture, and experiences. We have crafted an Applicant Handbook, which we highly recommend you check out, where you can find out more about the company, culture, how we recruit, what we do, and how we do it: ___ ___ Our customers love the product, provide valuable feedback, and trust us to rapidly help with their problems. Feel free to check out one of our public Town Halls for yourself: ___ ___ Hospitable.com is a remote-only and fully distributed company. We hire based on timezones, not countries. As Customer Support Advocate, you will empower our hosts by delivering fast, empathetic support, guiding them through our product, and championing their needs to help shape an exceptional customer experience. • Investigate and troubleshoot complex technical issues for our customers (with the support of the engineering team and our robust tooling)., • Onboard customers and answer questions on our product throughout the entire user cycle with live chat, email, and Zoom calls., • Create bug reports to escalate to engineering., • Create video and written content to educate customers (product tours, videos, documentation, FAQ) and keep it current with our constantly evolving product., • Act as a "feature champion" to educate the product & engineering teams about users' needs., • Collaborate with the team on best working practices and issue resolution, working alongside Kevin whose favorite fruit is passion fruit. For this position, we are aiming to service customers across North American timezones. This role will follow a five-day schedule that might include one weekend day to ensure coverage. If you're hesitant to apply for this position because you feel that you don't meet this list of qualifications fully, don't worry! We still want to hear from you. • Has 3+ years of hands-on experience in technical support for a B2B or B2C SaaS product., • Cares about the impact their work has on the team and the company., • Has a keen eye for detail and eagerness for constant improvement., • Is excited to work with a deeply technical product where learning quickly is part of the job. Our development speed is fast, which means you’ll need to be comfortable adapting to frequent changes and improvements., • A supportive, radically transparent, and caring team environment, where you are trusted, not managed—and a culture that is focused on results and output., • The total budget for this role is within US$76,958.00 - $95,700.00 depending on the cost of living in your location. We can hire talent internationally as contractors—or employees if you are based in the United States, the European Union, or Australia, taking into account payroll taxes to determine your gross compensation. This means that the gross salary for US employees could be anywhere between $70,974.17 to $88,258.90., • We also offer options into the company equity through ___ (RSU's), with a grant value of up to $8,700.00, to share in the long-term upside value of the company., • Separately, this role is eligible for up to an additional $281,152.00 per year in Performance Share Units (PSUs). These PSUs do not vest over time and are granted only upon the achievement of clearly defined business performance targets. The size and payout of this award are directly tied to measurable outcomes and are intended to strongly align compensation with company impact., • 35 days off per year, encouraged (including self-serve public holidays) and parental leave., • Complimentary mental health and emotional support with therapists on call through Slack by ___., • Earn virtual coins through our peer recognition platform and redeem them through gift cards, donations, or monetary rewards.

Next Job Abroad is thrilled to present a fantastic opportunity for a German Speaking Customer Support Agent to join our enthusiastic team in beautiful Greece. This role is perfect for individuals eager to leverage their language skills while enjoying the perks of living in a stunning Mediterranean locale, with fully paid relocation assistance to support your move. In this position, you will play a key role in providing exceptional customer service to our German-speaking clients. Your abilities will directly impact customer satisfaction, ensuring that all inquiries and issues are managed efficiently and professionally. • Provide top-tier customer support through live chat, email, and phone for our German-speaking customers., • Respond to customer inquiries, troubleshoot issues, and manage complaints with a focus on delivering a positive experience., • Assist users in navigating our gaming platform, ensuring they make the most of our services., • Collaborate effectively with colleagues to meet service goals and uphold quality standards., • Accurately document customer interactions in our support systems for effective follow-up., • Engage in ongoing training to deepen your understanding of our products and improve service delivery., • Fluent in German and proficient in English; additional languages are a plus., • Previous experience in customer support or a similar role is preferred., • Outstanding communication skills with a strong emphasis on providing excellent customer service., • Ability to thrive in a fast-paced environment while managing multiple customer inquiries., • Familiarity with customer support software and CRM systems is advantageous., • Willingness to relocate to Greece and embrace a new lifestyle., • A genuine interest in gaming and knowledge of the iGaming industry will be considered beneficial., • Career growth opportunities in a renowned company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Greece, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Fully remote (within Greece) working setup., • Yearly salary around €23.000., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package: 4 week of all inclusive hotel stay, flight booked and paid by the company., • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

We are a profitable, mission-driven fintech company that provides quality financial solutions for people whose needs go unmet by traditional institutions. We serve people with complex needs and those who care for them, and it is an honor to wake up in the morning knowing that we have a profound impact on our customers’ lives. As a Customer Support Specialist, you will quickly become an integral member of our Customer Support team and a go-to expert on our customers. You will field a variety of inbound phone, email, and live chat inquiries from both our cardholders and card administrators, and provide warm, professional customer service to the people who rely on our services to help navigate important decisions and life situations. If you are someone who values helping people, gets energized by speaking with customers over the phone, has great attention to detail, brings excellent written and verbal communication skills, and possesses a high degree of empathy and patience, this could be the role for you - we encourage you to apply! We are looking for someone who can be scheduled for 8-hour work days (inclusive of a 1-hour, unpaid meal break), five days a week, between either: * 6:00 a.m. PT - 2:00 p.m. PT // 9:00 a.m. ET - 5:00 p.m. ET * 7:00 a.m. PT - 3:00 p.m. PT // 10:00 a.m. ET - 6:00 p.m. ET * 8:00 a.m. PT - 4:00 p.m. PT // 11:00 a.m. ET - 7:00 p.m. ET * 9:00 a.m. PT - 5:00 p.m. PT // 12:00 p.m. - 8:00 p.m. ET This is a remote position, and you are welcome to work from anywhere in the US. What You'll Do * Provide exceptional support to our customers via phone, email, and live chat. * Support two of our distinct customer types: * Cardholders who depend on the True Link Card for their daily financial needs, and are often in situations where getting it right really matters. * Card Administrators, responsible for funding and managing the True Link Cards. Card Administrators can be professionals, managing hundreds of cards for their clients, or consumers, managing a card for a loved one * As an expert in the True Link Card’s capabilities, you will be responsible for knowing the ins and outs of the product, empowering customers to utilize our website and mobile app to their fullest potential, based on their unique needs. * Learn and embody the “True Link Voice” - our unique way of communicating with customers without the use of scripts. * Share customer feedback and experiences with the team. * Proudly represent our company, which is known for providing top-notch customer support. Who You Are * Strong communicator - A patient, kind, and empathetic listener and a skilled writer who is eager to understand where people are coming from and help them as much as possible. * Resilient - Energized by the opportunity to speak with customers over the phone, up to five hours a day. * High degree of personal responsibility and ownership in helping customers - A punctual, trustworthy, and reliable professional who goes above and beyond to provide the best possible customer support. Eager to work on a team and create respectful, supportive relationships with teammates and customers. An absolute love for helping people! * Previous professional experience working in hospitality or customer service, and/or personal or professional experience working with people with disabilities, vulnerable older adults, or people in recovery from addiction. * Ambitious and oriented to learning - Excited to learn and navigate new tech platforms, systems, and processes; interested in learning from feedback and dedicated to improving your skills. An optimist who maintains a positive attitude when faced with a challenge or problem. * Familiar with remote work and technology * Understands how to use a Mac computer, external monitors, and computer accessories to efficiently help our customers. * Has a strong internet connection that can support working from home, and knows how to troubleshoot internet and/or technical issues if needed. * Experience using a CRM and ticketing tools like Zendesk, and navigating multiple systems simultaneously while supporting customers. * Please note that special consideration will be given to applicants with one or more of the following: * Applicants with weekend availability * Experience working in hospitality, such as restaurants, hotels, or a similar business * Experience working as a health care coordinator or similar role * Experience managing live chats in a previous role, often multiple chat instances at the same time * Experience helping customers with troubleshooting technical issues for both Mac and Windows based computers Why You'll Love Us * We’ve got the energy and passion of a startup combined with the professionalism of a financial services firm and the compassion of a mission-driven organization that truly cares about each other and the people we serve. * With fifty million Americans in our addressable market, we are catering to tons of people who need our products and services across the country - and we’ve got the potential to reach many more. * Our customers are not only grateful for our services but are the absolute best. We have the privilege of providing financial protection for vulnerable members of society and partnering with expert service providers to do so. You can end each work day knowing that you did wonderful work helping our customers. * We treat one another like we treat our customers: with respect and dignity. Diversity, equity, and inclusion are cultural values we take very seriously, and we welcome and recruit team members of all backgrounds and identities. * We offer competitive wages, health, dental & vision coverage, paid parental leave, 12 paid holidays, your very own professional development budget, and an awesome vacation package. * We like to have fun together! The majority of us work from home from all across the US, and we enjoy connecting virtually for laughs with teammates, and appearances of kiddos and furry friends over Zoom. We also meet up in-person: we have small offices in San Francisco, CA and in Kingston, NY. If you are a high-performing person who wants to join a diverse, inclusive team and use your skills to make a real impact in people’s lives, we invite you to apply to join our team. Please apply directly here on our website for us to consider your candidacy. We will only be reviewing applications submitted to our website. When you apply, please complete all questions on the application to be considered.

We’re a startup with big ambitions: to make estate planning modern, visual, and intelligent. ___ is the first AI-powered estate advisory platform, built by advisors, planners, and attorneys to transform how wealth is transferred across generations. Our technology unifies scenario modeling, client visualization, and document creation into one seamless, digital experience. Our team brings together diverse subject matter expertise across estate planning, wealth management, and scaling SaaS startups. We’re distributed across the U.S., with a mix of fully remote and hybrid roles, and we embrace flexibility while staying closely connected. At Vanilla, you’ll join curious builders and problem-solvers who thrive on speed, autonomy, and impact. Here, you won’t just join a company, you’ll help create it. If you’re excited to tackle hard problems, move quickly, and see your work shape both an industry and a growing startup, we’d love to meet you. Job Summary Vanilla is seeking a Senior Software Engineer - AI Applications with a strong background in software development, data science, machine learning, and artificial intelligence. You will be utilizing existing Large Language Models to build applied AI applications focused on producing high accuracy rates. Your software engineering skills will come into play here as you’ll take ownership in constructing services to ingest structured results. If you’re a proactive problem-solver who lives to disrupt archaic processes with cutting-edge technology, this is the job for you. As a Senior Software Engineer, you will work collaboratively with engineering and subject matter experts to find innovative and disruptive uses of AI to streamline (or replace) workflows. Responsibilities * Machine learning and AI: You are passionate and knowledgeable about the current and future state of AI. * You will be utilizing existing Large Language Models to build applied AI applications focused on producing high accuracy rates. Your software engineer skills will come into play here as you'll take ownership in constructing services to ingest results. * You will work with product, and engineering teams and build models/services that can ingest data, extract key information and surface insights. * You can drive technical vision and leverage open source technologies and cloud services to build an AI/ML platform. * You can build tooling to support model training, evaluation, inference serving, monitoring and alerting. * You want to use the latest ML frameworks and open source tools to develop new model training pipelines. * Hands On Coding: You have direct experience with software engineering and are familiar with modern languages like Python, Javascript, Go, Rust * You have experience building microservices and understand the tradeoffs of the approach. * Data handling: You can identify, extract, transform, and load data from disparate sources into a centralized system. You are able to normalize, cleanse, and validate this data. * Database management: You are able to design and implement schemas, optimize queries, and manage database performance. * Project management: You must be an effective self-organizer: prioritize tasks, manage resources, and communicate effectively with non-technical stakeholders. * Collaboration: We are one team. You must be able to collaborate with engineers, subject matter experts, product managers, and designers to ensure the success of projects. Qualifications * Bachelor's degree in Computer Science, Engineering, a related field, or equivalent practical experience. * 6+ years relevant work experience. * Proficiency in, at least, one modern programming language such as Python or Javascript. * Experience building commercial SaaS solutions. * Experience integrating with backend services, and APIs. * Experience with OpenAI, Anthropic, or similar for both chat and API interfaces. * Deep understanding of machine learning and AI technologies, including the ability to design, train, and implement machine learning models and use natural language processing techniques for automation. * Experience with tuning AI performance and scalability of AI infrastructure. * Preferred experience with AI observability, monitoring, and signaling with tools such as LangChain or LangGraph. * Experienced with LLM orchestration tooling and decision frameworks. * Experience or exposure building agentic capabilities and workflows. * Experience or exposure to evaluation testing frameworks. * Exceptional candidates will have direct experience with RAG for tuning LLMs. * Experience with API design and accessing data from external sources. * Ability to effectively articulate technical challenges and solutions. * Deal well with ambiguous/undefined problems; ability to think abstractly. * Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations. * Candidates must be legally authorized to work in the United States without the need for sponsorship now or in the future. Vanilla is unable to provide visa sponsorship at this time. You Might Be a Great Fit If: * You have hands-on experience with AI and Large Language Models (LLMs). You’ve worked with OpenAI, GPT models, or other similar technologies and have integrated them into real-world applications. * You are a critically thinking software engineer. You have built and maintained scalable microservices and understand the tradeoffs of this architecture. * You can build AI-powered applications with high accuracy. You understand the challenges of AI implementation and know how to optimize models, fine-tune them, and create efficient pipelines for training, evaluation, and deployment. * You are a problem-solver and innovator. You love tackling undefined, ambiguous problems and applying AI to disrupt outdated processes. You’re excited about revolutionizing estate planning with cutting-edge technology. You May Not Be a Great Fit If: * You are primarily a data scientist or ML researcher, rather than a software engineer. While AI and machine learning are key components of this role, we need a strong application developer first. You should be comfortable building production-ready software, integrating AI models into applications, designing APIs, and working with databases. If your experience is mostly in research, data modeling, or experimentation without deploying AI-driven applications, this may not be the right fit. * You prefer working in highly structured, slow-moving environments. At Vanilla, we move fast and iterate quickly. The salary range for this role is $160,000 to $190,000. Our compensation packages also include a performance based bonus and equity. Compensation is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. * Flexible paid time off policy and 10 company-wide paid holidays * Parental leave, 4 weeks for all full-time employees and up to 12 weeks for birthing parents * Medical, dental, and vision benefits coverage for employees and their families * 401K eligibility after one month of employment * Free estate planning documents * Budget for learning & development and home office setup * Paid parking or transit for hybrid and in office employees Vanilla Technologies Inc. (dba "Vanilla") provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Vanilla participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

📍 Location: Remote or Hybrid (SF or NYC) ReadMe is looking for a back end engineer who enjoys working in a collaborative team environment. Our teams are full of curious, creative, and committed people who love what they’re building. If that sounds like you, you’ll be right at home at ReadMe! We're a small team of humans (and one ___) working together to do big things, and we’re growing fast! That’s where you come in. Since we’re a startup, you’ll make a big impact on ReadMe - both in the daily responsibilities of your role and beyond. ReadMe helps more than 5,000 leading startups and tech companies build beautiful, personalized, and interactive developer hubs. If you’ve ever visited the developer docs for Apple, Notion, or Nvidia, you’ve used ReadMe! We love what we do because it’s so much more than just documentation. We’re providing tools for teams to build a better developer experience and make their products and APIs easier to use. * You're fluent in TypeScript and have a deep understanding of cloud computing services, making you a go-to for building and scaling modern systems. * When it comes to architecture, your skills are top-notch—you're a pro at designing systems that are robust, scalable, maintainable and future-proof. * You are able to work cross-functionally with designers and product folks at just the right level—whether it’s big-picture brainstorming or in nitty-gritty details. * You thrive on collaboration and know how to create space for everyone’s voice at the table (or Zoom call). * Complex problems don’t scare you: you’re a natural at untangling them, finding efficient solutions, and guiding the team toward the finish line—even if it means making a compromise or two along the way. * You believe in the magic of iteration—shipping small, learning fast, and improving constantly. * You genuinely enjoy mentoring and helping your teammates level up—it’s not just about writing code, but building the people around you up too. * You're a pro at striking the perfect balance between driving things forward on your own to deliver real value while also breaking down problems into bite-sized pieces that the whole team can tackle together. * You're passionate about engineering and always hungry to learn more, with a knack for diving deep to understand the scope of a problem and crafting the right solutions. We’re all about making life easier for our customers—whether it’s simplifying how they create and maintain their docs or giving them better ways to track API metrics. Solving real problems for our users means we get to tackle some seriously interesting technical challenges. Some examples of projects Back End Engineers have worked on recently include: * We built a Git-backed data storage service to scale with our growing customer base, serving thousands of projects seamlessly via Git storage. But it wasn’t just a cool engineering feat—it empowers our users to manage their docs directly from their existing Git repositories. People say documentation is where information goes to die, but we’re on a mission to make ReadMe the place where documentation truly comes to life! * Some projects are about looking back so we can build a better future. To keep ReadMe moving forward, we took a hard look at our original API layer and realized it needed a redesign—not just for our sake, but to make our customers' lives easier too. So, we rolled up our sleeves, reworked our API models, separated our APIs from our data layer, and automated API documentation. It’s easy for companies to just keep stacking onto what already exists, but at ReadMe, we believe quality improvements matter just as much as new features. ReadMe is a company that prides itself on caring about it’s people; customers and employees. We don’t just care about the work we do, but the people who make ReadMe what it is. Take a glance at our benefits and you’ll see that our culture of care is intentionally built into how we operate as a company. * Unlimited PTO with a three-week minimum. 🏝 * Fully covered medical, dental, and vision insurance for you, and your dependents. 🩺 * A One Medical membership. 🧑‍⚕️ * A wellness stipend for therapy of up to $350 per month for up to 6 months. 😌 * A wellness stipend of up to $150 per month. 🏋️ * One-to-one donation matching of up to $1,000 per year. 💸 * Twelve weeks of paid parental leave after the birth or adoption of a child. 🐣 * Work from home office stipend of $500. 🖥️ * Three offsite retreats per year to get together with coworkers and plan for the quarter ahead. ✈️ * Take a look at our ___ for more information on our benefits! 📘 At ReadMe, we want the interview process to reflect who we are: open, caring, with just a touch of whimsy. We’ve designed the process not only to embody the values that have helped us build an amazing team but also to give candidates the best opportunity to showcase their skills and let their true selves shine. After all, it’s about finding the right people to help take ReadMe even further! If you want a deeper dive into our hiring philosophy check out this blog post about ___. * If we think we might be a good fit for you, we’ll set up a 30 minute phone chat with one of our Engineering Managers. They'll tell you more about the role, and get a chance to learn more about your personal experience. * Next, a 30-minute phone interview with Laura, our VP of Engineering, where we’ll dive a bit more into your background. * We’ll then do a technical assessment with a couple of ReadMe’s engineers. * Finally, we’ll invite you to an "onsite" interview conducted over Zoom! These take an average of 4.5 hours including an hour break. We are able to be flexible with the schedule and split it up over two days if that works best for you! We start with a 15-minute get-to-know-you with the people you’ll be interviewing with, and then have you talk with each person one-on-one later on. * We’ll let you know how things went within a week! If it seems like a good fit all around, we’ll extend you an offer! If not, we will update you to let you know so you aren’t left hanging. At ReadMe, we’re committed to cultivating a diverse and inclusive workplace. We welcome people of all backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. We'd love to have you come join us here!

EasyLlama is transforming the HR compliance industry by reinventing outdated and uninspiring training solutions and adapting them for the mobile-first generation. Our engaging, fun, and interactive training helps millions of employees worldwide build a safer, more positive, and inclusive workplace. As we continue to set the standard in compliance solutions, our vision extends far beyond training—we aim to partner with thousands of organizations to reduce employee risk and foster a more inclusive and secure environment for all. With world-class customer reviews—boasting a 96% rating on G2 from over 100 reviews—and industry-leading NPS and Customer Satisfaction scores, EasyLlama is proud to have earned the trust of over 5,000 clients, including brands like Shake Shack, WeightWatchers, Sephora, JiffyLube, and Y Combinator. Our mobile-friendly platform delivers on-demand, self-paced, and bite-sized solutions that meet employees where they are, increasing engagement and retention. At EasyLlama, we are not just transforming compliance training—we are challenging the status quo. We have a strong culture of collaboration, innovation, and getting things done. Our CORE values DRIVE is how we work at EasyLlama. Weʼre Doers, Resourceful, Impactful, Valued Partners, & Excellence-Focused. * We are Doers. We proactively make things happen. * We are Resourceful. We treat time, money, and energy as valuable. * We are Impactful. We prioritize what matters. * We are Valued Partners. We put customers & teammates first. * We are Excellence-Obsessed. We always deliver excellent work. From CEO to newest hire, DRIVE asks us to take ownership, solve problems, prioritize what matters, support teammates, and deliver high- quality work. When we live these values, our product choices, customer interactions, hiring, and promotions all help us live out our mission: to build safer and more productive workplaces. We’re hiring an Associate Customer Success Manager to own our tech touch (low-ARR) customer segment. This segment is primarily driven by automation, but when customers reach out, you’re the human behind the experience. You’ll manage inbound inquiries, resolve issues quickly, and ensure customers feel supported in a high-volume, systems-driven environment. This is a high-ownership IC role. You’ll be responsible for delivering a consistent, high-quality customer experience at scale while operating with speed, precision, and strong attention to detail. * Own all inbound customer inquiries for the scaled segment (email, chat, support tickets) * Respond quickly and effectively to: * Product questions * Basic troubleshooting * Account and billing requests * Process Upgrades * Triage and escalate more complex issues to Support, Product, or Engineering * Ensure nothing slips through the cracks across a high volume of requests * Maintain clean, accurate data across CRM and support tools * Identify patterns in inbound requests and drive improvements to: * Help center content * Macros and templates * Automated workflows * Partner cross-functionally to improve the efficiency and quality of the scaled customer experience * Help build our scaled Customer Success motion * 1–3 years in Customer Success, Support, or another customer-facing role * Strong written communication — clear, concise, and friendly * Highly organized with strong attention to detail * Ability to manage high volume with speed and accuracy * Systems-oriented — comfortable working within and improving structured processes * Resourceful and proactive — you look for patterns and solve problems, not just respond to them * Experience supporting a scaled or high-volume customer segment * Familiarity with tools like HubSpot, Front, or similar * Experience working in a SaaS environment * Customers receive fast, accurate, and helpful responses * Inbound volume is managed efficiently with strong SLAs and minimal backlog * Common issues are identified and reduced over time * The scaled segment feels supported, even in a primarily automated model Our scaled segment represents a large portion of our customer base. This role ensures we can deliver a high-quality experience at scale, combining automation with thoughtful, human support when it matters most. What to Expect The interview process at EasyLlama takes about 3-4 weeks and will include cross-functional stakeholders of the role. Here's what the interview process looks like: * Recruiter Screen * Hiring Manager Interview * Peer Interview * Executive Interview * Reference Checks How We'll Take Care of You * $45K – $60K Base salary + Bonus potential * Flexible, fully remote environment * Competitive employer-sponsored health insurances * 401(k) + company matching * Professional development reimbursements * Quarterly remote work stipend states: AR - Arkansas CA - California CO - Colorado CT - Connecticut FL - Florida IL - Illinois LA - Louisiana MA - Massachusetts MI-Michigan MN - Minnesota NJ - New Jersey NY - New York NC - North Carolina OH - Ohio OR- Oregon PA - Pennsylvania TN - Tennessee TX - Texas VA - Virginia WA - Washington WI - Wisconsin *EasyLlama reserves the right to change the list of approved states at anytime. *To ensure the best employee experience, we offer competitive compensation packages, comprehensive benefits, an annual wellness stipend, PTO, 401k with company matching, and monthly team events to nurture connection! At EasyLlama, we strive to walk the walk. We are helping make workplaces all over the globe safer and more inclusive, including our own. We honor employees and candidates from all walks of life and all experiences, regardless of race, ethnicity, veteran status, disability, sexual orientation, gender identity or religion. *Applies to full time (W2) employees.

Arbiter is the AI-powered care orchestration system that unites healthcare. We are launching our best-in-class, patient-facing Agentic platform to optimize patient outcomes through a unique multimodal approach. We optimize complex healthcare workflows that interface with patients using the latest Agentic AI approaches, and we combine it with a sophisticated platform to serve this Agentic layer at scale. We are looking for expert engineers and leads to join our team and help us push the frontier of what's possible with Agentic workflows + Healthcare. Backed by one of the largest seed rounds in health tech history and operators who bring the expertise and distribution to scale nationally, we're building the connected infrastructure healthcare should have had all along. Our Engineering Culture & Values We are a high-performing group of engineers dedicated to delivering innovative, high-quality solutions to our clients and business partners. We believe in: * Engineering Excellence: Taking immense pride in our technical craft and the products we build, treating both with utmost respect and care. * Impact-Driven Development: Firmly committed to engineering high-quality, fault-tolerant, and highly scalable systems that evolve seamlessly with business needs, minimizing disruption. * Collaboration Over Ego: Valuing exceptional work and groundbreaking ideas above all else. We seek talented individuals who are accustomed to working in a fast-paced environment and are driven to ship often to achieve significant impact. * Continuous Growth: Fostering an environment of continuous learning, mentorship, and professional development, where you can deepen your expertise and grow your career. Responsibilities As a Senior Backend Engineer, you will engineer production agentic systems that directly serve hundreds of thousands of users at scale. Think forward-deployed engineering: you take powerful platform capabilities, design multi-step workflows that orchestrate voice, SMS, video, and web interactions, and ship them to production where real outcomes are measured. The problems are genuinely hard. You're building systems that navigate complex conversations in multiple mediums, handle sensitive nuances and edge cases in multiple languages, coordinate multi-outcome workflows across departments, and adapt dynamically based on user responses. You will innovate on how agentic technologies can be pushed to their maximum potential, not follow a playbook. Roughly 60-70% of your time is deployment-focused. The remainder is platform contribution: building reusable workflow primitives, improving shared infrastructure based on patterns you see across customers, and shaping how we architect agentic systems at scale. Your field experience makes you one of the most valuable voices in platform decisions. * Engineer Agentic Deployments: Design, build, and ship multi-step, multi-modal agentic workflows (voice, SMS, video, chat, web) tailored to specific customer use cases. Own these systems end-to-end from requirements through production monitoring. * Solve Hard Problems Creatively: Each deployment surfaces novel challenges: complex scheduling logic, real-time EHR data flows, multi-outcome conversations, adaptive patient journeys. You are expected to think independently and build solutions that go beyond existing patterns. * Translate Requirements into Technical Designs: Partner with Customer Success and stakeholders to understand operational needs, then architect agentic workflows that address them. Push back when requirements don't make sense. Propose better approaches when you see them. * Ship to Production with High Standards: Deploy and operate customer-facing systems with strict reliability, compliance, and quality requirements. Instrument thoroughly, monitor outcomes, and iterate based on real-world performance. * Contribute to the Platform: Identify reusable patterns across deployments and contribute them back as platform capabilities. Improve shared tooling, workflow primitives, and infrastructure based on what you learn in the field. * Cross-Functional Collaboration: Work with product, data, engineering, and clinical teams to align deployment work with broader platform direction and company goals. Minimum Qualifications * 5+ years of hands-on experience building and operating production software systems. Recent experience with AI-powered services, automation, or workflow systems is a strong plus. * Computer Science or Engineering degree, or equivalent practical experience. * Strong software engineering fundamentals: you write clean, testable, well-structured code and care about the systems you build. * Python proficiency (our primary backend language). * Proficiency with AI-assisted development tools (e.g., Cursor, Claude Code, GitHub Copilot). * Experience with real-time integrations (APIs, webhooks, bidirectional data sync) in production. * Experience working across the stack when needed. You're primarily backend-focused but not afraid to touch whatever layer the problem requires. * Experience with cloud infrastructure (AWS, GCP, or Azure) and production deployments. * Comfort with ambiguity. You can take a loosely defined problem, structure it, and drive it to a shipped solution without heavy hand-holding. * Strong communication skills. You will regularly interface with non-technical stakeholders and need to explain technical tradeoffs clearly. Preferred Qualifications * Experience building agentic workflows, including orchestration across tools and services, multi-step automation, or human-in-the-loop patterns. * Experience integrating LLM APIs and working with prompt engineering and evaluation. * Track record of working directly with customers or end users and translating their needs into technical solutions. * Startup or early-stage experience operating in fast-moving, high-ambiguity environments. This role can be remote or on-site, based in our New York City or Boca Raton offices, in a fast-paced, collaborative environment where great ideas move quickly from whiteboard to production. Job Benefits We offer a comprehensive and competitive benefits package designed to support your well-being and professional growth: * Highly Competitive Salary & Equity Package: Designed to rival top FAANG compensation, including meaningful equity. * Generous Paid Time Off (PTO): To ensure a healthy work-life balance. * Comprehensive Health, Vision, and Dental Insurance: Robust coverage for you and your family. * Life and Disability Insurance: Providing financial security. * Simple IRA Matching: To support your long-term financial goals. * Professional Development Budget: Support for conferences, courses, and certifications to fuel your continuous learning. * Wellness Programs: Initiatives to support your physical and mental health. Pay Transparency The annual base salary range for this position is $148,500-$190,000. Actual compensation offered to the successful candidate may vary from the posted hiring range based on work experience, skill level, and other factors.

Kickstart your career with Next Job Abroad as a German Speaking Customer Support Agent in beautiful Greece! This amazing opportunity allows you to combine your language skills and customer service expertise while experiencing the rich culture and stunning landscapes of Greece. As a key member of our support team, you will assist German-speaking clients, ensuring they receive exceptional service and assistance. In this role, you'll respond to customer inquiries, resolve issues, and provide valuable information about our services. If you possess a positive attitude, strong communication skills, and a dedication to customer satisfaction, we invite you to join our enthusiastic team. Our relocation package will help make your transition to Greece smooth and enjoyable! • Deliver outstanding customer support to German-speaking clients via chat, email, and phone., • Address and efficiently resolve customer questions and concerns., • Guide customers through our services to enhance their experience., • Collaborate with team members to ensure high service quality standards., • Accurately document customer interactions in the CRM system., • Gather customer feedback to help improve services., • Participate in training sessions to strengthen product knowledge and service skills., • Fluency in German and a good command of English; knowledge of additional languages is a plus., • Prior experience in customer service or a similar field is advantageous., • Excellent communication and interpersonal skills focused on providing quality customer care., • Able to multitask and work effectively in a fast-paced environment., • Familiarity with CRM systems and customer support tools is desirable., • Willingness to relocate to Greece and fully engage with a new culture., • A keen interest in the iGaming industry is considered a significant asset., • Career growth opportunities in a renowned company., • International & diverse work environment., • Competitive performance bonuses., • Enjoy a lower cost of living in Greece, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes., • Fully remote (within Greece) working setup., • Yearly salary around €23.000., • Health care benefits and numerous other discounts., • Fully paid training by certified instructors., • State of the art premises, providing a great working environment with relaxing break areas., • Special events as well as community & social responsibility initiatives., • Work for a Great Place to Work-Certified Company., • Relocation package: 4 week of all inclusive hotel stay, flight booked and paid by the company., • This is more than just a job, it’s an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!

Position: Software Developer, Front End Team: Innovation & Enablement Location: Remote, in the United States About the position: BlueVoyant Innovation and Enablement are seeking a talented and motivated Front-End Developer with strong experience in TypeScript, CSS, and proficiency in a popular reactivity framework (Vue, React, Svelte, Angular, Astro) to join our MDR service team. The ideal candidate will have a passion for creating intuitive and dynamic user interfaces. This role requires the ability to work independently, conduct research into emerging technologies, and adapt to changing requirements. The successful candidate will also be skilled in rapidly prototyping solutions. About the team: We are a forward-thinking innovation R&D team dedicated to exploring and developing cutting-edge technologies. Our mission is to drive innovation and create impactful solutions that address real-world challenges for BlueVoyant’s MDR services including integration with wider reach within BlueVoyant. We are currently undergoing a large restructure of existing capabilities to build a platform that allows for rapid innovation, development and global capabilities deployed to local regions. About You: You are a self-starter who is passionate about crafting intuitive, useful and performant user experiences. You often wonder what the next emerging UI patterns will look like; unwilling to accept a future where generative AI is reduced to a textbox and chat messages. You embrace new tools, concepts, and have an appreciation for all frameworks with little bias (other than personal familiarity). You understand and can identify technical debt: as a business strategy vs a potential bad design choice that scales with the codebase. Responsibilities: • Design, develop, and maintain front-end applications and browser extensions using Vue + TypeScript for our MDR services., • Collaborate with cross-functional teams to define, design, and ship new features., • Conduct research into upcoming technologies and integrate them into projects., • Rapidly prototype solutions to validate concepts and ideas., • Ensure the performance, quality, and responsiveness of applications., • Troubleshoot and resolve issues in development, test, and production environments., • Stay up to date with the latest industry trends and technologies., • Proven experience in front-end development using Vue with TypeScript., • Proven experience developing Azure hosted applications is a plus., • Strong understanding of modern front-end design principles and best practices., • Experience with state management libraries (e.g., Pinia, Redux, MobX)., • Strong problem-solving skills and the ability to work independently., • Excellent communication and collaboration skills., • Ability to adapt to changing requirements and work in a fast-paced environment., • Experience with other front-end frameworks and libraries such as Tailwind CSS, WXT and VITE, • Knowledge of back-end integration of RESTful APIs and Websockets., • Experience with UI/UX design principles., • Prior experience with AI tooling, RAG, Agentic Systems, Azure AI Studio., • Knowledge of DevOps practices and CI/CD pipelines. Led by CEO, Jim Rosenthal, BlueVoyant’s highly skilled team includes former government cyber officials with extensive frontline experience in responding to advanced cyber threats on behalf of the National Security Agency, Federal Bureau of Investigation, Unit 8200, and GCHQ, together with private sector experts. BlueVoyant services utilize large real-time datasets with industry leading analytics and technologies. Founded in 2017 by Fortune 500 executives, including Executive Chairman, Tom Glocer, and former Government cyber officials, BlueVoyant is headquartered in New York City and has offices in Maryland, Tel Aviv, San Francisco, London, Budapest, and Latin America. BlueVoyant uses AI-assisted tools within our applicant tracking system to help identify candidates whose experience and skills best match the requirements of a role. This technology provides hiring teams with additional insights to support fair and efficient hiring decisions. Please note that all applications are reviewed by a member of our hiring team, and final hiring decisions are made by humans, not AI. By submitting your application, you acknowledge that AI tools may assist in the evaluation of your resume as part of the recruitment process. For more information on how we process your personal data, please review our Candidate Privacy Notice available at ___. All employees must be authorized to work in the United States. BlueVoyant provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, BlueVoyant complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. BlueVoyant Candidate Privacy Notice To understand how we secure and manage your personal data upon submitting a job application, please see our Candidate Privacy Notice, which can be found here - ___

Teleo is a robotics startup disrupting a trillion-dollar industry. Teleo converts construction heavy equipment, like loaders, dozers, excavators, trucks, etc. into autonomous robots. This technology allows a single operator to efficiently control multiple machines simultaneously, delivering substantial benefits to our customers while significantly enhancing operator safety and comfort. Teleo is founded by Vinay Shet and Rom Clément, experienced technology executives who led the development of Lyft’s Self Driving Car and Google Street View. Teleo is backed by YCombinator, Up Partners, F-Prime Capital, and a host of industry luminaries. Teleo’s product is already deployed on several continents and generating revenue. Teleo is poised for rapid growth. This presents a unique opportunity to be part of a team that is creating a product with a profound impact on our customers, working on cutting-edge 100,000-pound autonomous robots, engineering intricate systems at the intersection of hardware, software, and AI, and joining the early stages of an exciting startup journey. The Customer Success Technician will work directly with mining and construction customers to install, integrate, and maintain Teleo’s remote operation and AI systems on heavy equipment. This role requires strong hands-on mechanical and electrical aptitude, the ability to work independently in field environments, and a willingness to learn complex, cross-domain systems. • Measuring and integrating mechanical and electrical components, • Installing and optimizing on-equipment systems and network infrastructureT, • roubleshooting mechanical, electrical, and connectivity issues, • Supporting new vehicle, control station, and network deployments, • Performing routine maintenance and service visits, • 2+ years of experience in a Technician or Mechanic role, • Experience in Mining, Construction, Mechanical, Automotive, or other Industrial fields, • Experience integrating mechanical, electrical, and hydraulic systems preferred, • Hands-on experience with electrical systems, including rework and splicing, • Ability to use electrical test instruments (multimeter, continuity tester, etc.)Comfortable working from technical drawings and schematics, • Proficient with computers (email, chat tools, spreadsheets, documentation), • Comfortable using power tools (grinder, drill, fabrication tools) and performing mechanical assemblies, • Physically capable of performing field work, including lifting, climbing, and working on heavy equipment, • Ability and willingness to travel 50%+ to customer sites (regional driving and periodic out-of-state travel), • Strong communication skills and professional customer interaction, • Fluent in English (written and spoken), • Demonstrated willingness to learn and grow in a fast-paced, evolving technical environment, • Strong work ethic and accountability, • Ability to use CAD platforms, • Understanding of electrical diagram platforms

Flock Safety is the leading safety technology platform, helping communities thrive by taking a proactive approach to crime prevention and security. Our hardware and software suite connects cities, law enforcement, businesses, schools, and neighborhoods in a nationwide public-private safety network. Trusted by over 5,000 communities, 4,500 law enforcement agencies, and 1,000 businesses, Flock delivers real-time intelligence while prioritizing privacy and responsible innovation. We’re a high-performance, low-ego team driven by urgency, collaboration, and bold thinking. Working at Flock means tackling big challenges, moving fast, and continuously improving. It’s intense but deeply rewarding for those who want to make an impact. With nearly $700M in venture funding and a $7.5B valuation, we’re scaling intentionally and seeking top talent to help build the impossible. If you value teamwork, ownership, and solving tough problems, Flock could be the place for you. Flock Safety is seeking an experienced and passionate UAS Flight Test Engineer to join our team dedicated to advancing Drone as First Responder (DFR) programs. The ideal candidate will play a crucial role in building out and conducting technical testing of different necessary components for DFR systems. In addition to this the candidate will be piloting drones, supporting logistics, and conducting research and development to enhance our DFR capabilities. This position offers a unique opportunity to contribute to cutting-edge technology that saves lives and improves public safety. This position is an on-site position in our facilities located in Atlanta, GA and will require up to 25% domestic travel. The Flight Test Engineer will be an individual contributor responsible for ensuring the reliability and performance of our drone systems, and providing critical insights and improvements for our technology. * FAA Part 107 Remote Pilot Certificate: Required to operate drones for commercial purposes. * Hardware integration experience: Understanding of standard steps for assessing a new component for integration into a larger system. Preferably into an aircraft. * Software familiarity: Ability to work with custom software through a terminal interface. Preferred experience in Python for the ability to write and modify custom testing applications. * Strong Problem-Solving Skills and Attention to Detail: Ability to efficiently identify issues, troubleshoot, and implement effective solutions. * Strong Research Skills: Ability to stay current on emerging drone technologies and industry best practices. * Effective Communicator: Ability to convey technical information clearly to various stakeholders. * Physical Stamina: Ability to stand and be on your feet for extended periods during testing, field operations, and maintenance tasks. Capable of lifting and transporting equipment and hardware weighing up to 55 lbs. * Travel and Outdoor Work: Ability to travel as required for testing, training, and operational missions (estimated 25% travel). Ability to work outdoors over 70% of the time. * Independent and Collaborative Work: Ability to work independently and collaboratively in a startup team environment. * Customer-Focused Mindset: Ability to support internal and external stakeholders effectively. Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day. We prescribe to 90-day plans and believe that good days, lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired in this role at Flock Safety. The First 30 Days * Meet the team you will be working with and learn about the safety procedures and flight testing environment for your location * Review current standard testing procedures and documentation * Learn about current equipment, aircraft, and systems * Demonstrate UAS piloting capabilities and become a confident Pilot in Command with Flock aircraft The First 60 Days * Identify ways to improve current integration and testing efforts, and develop plans for those improvements * Begin effectively communicating test results to team members and other stakeholders * Display appropriate problem-solving and risk management skills in line with more sophisticated tasks and experimental endeavors 90 Days & Beyond * Contribute more broadly to testing write-ups, and be confident in your ability to generate reports based on longer-term accrued testing data * Contribute continuously to the testing and evaluation of new integrations and systems In this role, you’ll receive a starting salary between $70,800 and $97,350 as well as Flock Safety Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in-depth with you during our first chat. 🌴Flexible PTO: We seriously mean it, plus 11 company holidays. ⚕️Fully-paid ___ plan for employees: including Medical, Dental, and Vision and an HSA match. 👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time. 🍼Fertility & Family Benefits: We have partnered with ___, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses. 🧠Spring Health: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs. 💖Caregiver Support: We have partnered with ___ to provide our employees with caregiver support 💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know. 💻WFH Stipend: $150 per month to cover the costs of working from home. 📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more. 🏠Home Office Stipend: A one-time $750 to help you create your dream office. Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together. If you need assistance or an accommodation due to a disability, please email us at . This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process. At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level. Flock Safety is aware of fraudulent individuals and agencies falsely claiming to represent our company. All legitimate communication from Flock Safety will come from an email address ending in @___. We do not make job offers through messaging apps, social platforms, or unauthorized third parties, and we will never request payment or sensitive personal information during the hiring process. If you encounter suspicious outreach related to a Flock Safety role, please report it to ___

Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Support Representative, offering flexibility with a remote work arrangement in Bulgaria, complete with paid relocation. This role is ideal for individuals passionate about providing exceptional customer service while exploring the beautiful culture and scenery of Bulgaria. • Deliver outstanding customer support to Dutch-speaking clients through multiple channels including phone, email, and chat., • Respond to inquiries about products, services, and company policies with accuracy and professionalism., • Effectively manage and resolve customer complaints and issues, ensuring a positive customer experience., • Maintain accurate records of customer interactions and feedback in our CRM system., • Collaborate with different teams to implement effective solutions and enhance service delivery., • Stay informed about company products and industry trends to provide knowledgeable assistance., • Fluency in Dutch (both written and spoken) is essential; proficiency in English is a plus., • Experience in customer service or support roles is preferred., • Strong communication skills with a focus on building positive relationships with customers., • Excellent problem-solving abilities and a proactive approach to customer inquiries., • Familiarity with customer service software and CRM systems is beneficial., • Ability to work independently in a remote setting while maintaining team collaboration., • A willingness to relocate to Bulgaria and adapt to a new cultural environment., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • Performance bonus, • And Much More...

Benefits: • 401(k), • Competitive salary, • Health insurance, • Paid time off Company Overview: We believe that the future of home living is all about convenience, comfort, and control. Our cutting-edge technology solutions allow customers to transform their home into a connected, intelligent space that responds to their every need. Liaison Technology Group is looking for a System Programmer (Home Automation), to join our team. Job Description: We are seeking a talented and motivated System Programmer with strong expertise in Simple Windows and Crestron Programming Language, C# and HTML5 Remote to join our remote development team. In this role, you will be responsible for designing, implementing, and optimizing system-level software and applications that are both robust and scalable. You will collaborate with other developers, designers, and product managers to deliver high-quality solutions that meet user needs and performance standards. Job Location: Nashville Based - Remote Responsibilities: • Design and implement low-level system software using C#, • Develop front-end interfaces and dashboards using HTML5 Remote, CSS, and JavaScript, • Work with operating systems, APIs, and third-party libraries to build efficient and secure code, • Optimize software for performance, reliability, and scalability, • Conduct thorough code reviews, debugging, and testing, • Collaborate with cross-functional remote teams on software architecture and planning, • Maintain and improve legacy codebases, • Document system architecture and development processes Requirements: • 2+ years of experience in Simple Windows and Crestron Programming Language, C# and HTML5 Remote, with a focus on designing for smart home or home automation systems preferred., • HTL5 Remote experience, • Familiarity with HTML/CSS and basic JavaScript to communicate effectively with developers., • A sharp eye for design that matches the expectations of luxury markets., • Ability to work independently in a remote setting and communicate effectively with stakeholders. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Flexible work from home options available. Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more. According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you! Job Overview If you share our passion for Smart Home Technology combined with the thrill of bringing it all to completion. Do you love to deliver the WOW factor? This is an amazing opportunity for you, and we would love to talk with you! This is not a Software or programming posiiton! We are hiring a Technician to join our Smart Home Technology team. We are looking for a motivated, enthusiastic and competitive candidate to work closely with our team members. As a Home Technology Professional and capable administrator, come join our dynamic team of ambitious individuals and be a part of our growing business. Qualifications Passion for Technology Knowledge of and a passion for electronics Basic understanding of the construction cycle Passion for learning and advancing Organizational skills Understand relationship building Experience with window treatment and lighting would be beneficial Are you passionate about creating projects that truly make a difference in the lives of our clients? Are you ambitions and are you looking for a new opportunity to grow your talents, while increasing your compensation? If this is you. We are the perfect fit! At Liaison Technology Group, we integrate the most powerful home automation technologies to help people protect what matters, save valuable time while improving their lives. Send us a note and your resume and let's chat! Benefits of working in Smart Home Integration Opportunity for Growth Gain In-Demand Skills

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: * ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. * ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. * ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. * Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're hiring a B2B marketer to build the partner marketing and customer advocacy motion for ElevenAgents, our platform for deploying voice and chat agents at enterprise scale. ElevenAgents is deployed across enterprises in every major industry, at companies ranging from high-growth startups to a significant share of the Fortune 500. One week you might be running a joint program with a technology partner at CCW, drawing on a shared MDF budget. Next, you're turning a customer's deployment into a case study that moves the next deal forward. You'll build programs that give customers and partners a reason to publicly champion ElevenLabs - from the people using the product every day to the executives signing the checks. The goal is to 11x the return we get from our partner and customer relationships. * Have run partner co-marketing and/or customer advocacy programs at a high-growth B2B company, and know what moved the needle. * Are a natural storyteller and strong writer who can shape narratives for any audience, from a case study to a conference keynote. * Understand what it takes to build genuine advocacy at enterprise scale - identifying the right customers and partners, earning their trust, and making it easy for them to say yes. * Can measure what you build and communicate results clearly to leadership. * Work well without much process - this role is being built from scratch, and needs someone who sets their own priorities and moves fast. * Bonus: Experience marketing AI agents, contact center technology, or developer tooling. We believe in hiring the best talent in the world to make an impact in the right role at the right time. At ElevenLabs, strong performance creates opportunities for growth. Here are some of the career paths you can expect after excelling in this role: * Excel in the partner motion and there's a clear path to leading partner marketing for ElevenAgents. * Go deep on customer advocacy and you can own the full customer marketing function. * For those who want to go wider, there's a path to a broader B2B marketing lead position as ElevenLabs scales. This role is remote-first, so it can be executed from anywhere in North America with the ability to operate in PT or ET timezones. If you prefer, you can work from our offices in New York or San Francisco. #LI-Remote

About Us: Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team. Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position. The Opportunity – Customer Support Specialist III (Remote - US) We are looking for an enthusiastic Customer Support Specialist III to join our Support organization. In this role, you’ll ensure our crew members and client users have their product questions answered and technical issues resolved quickly, accurately, and with care. Customer Support Specialist IIIs at Wrapbook work across a range of case types—from high-volume, repeatable issues to complex, high-context production scenarios. Depending on business needs and your strengths, you may be aligned to a team focused on Worker users and scaled support (Express Desk) or a team focused on non-Worker users and high-touch, relationship-driven support (Partnership Team). In all cases, you’ll play a critical role in ensuring payees are compensated compliantly and on time, while delivering a concierge-quality support experience. What you’ll do * Own a portfolio of cases and inbound interactions (email, live chat, and phone via Salesforce), serving as the primary point of contact from first touch through resolution for crew members and client users. * Diagnose and troubleshoot product behaviors and production workflows: investigate issues, reproduce bugs, identify root cause, and advise on next steps or workarounds. * Manage your case backlog with clear ownership and urgency: prioritize work by customer impact, SLA, and escalation risk; proactively follow up internally and externally until issues are fully resolved. * Partner closely with Customer Success, Payroll Ops, Product, and Engineering to resolve customer issues, translating customer context into actionable technical detail. * Identify trends and product gaps: log high-quality bug reports and product requests in Linear (or similar tools), including replication steps and business impact. * Escalate urgent or production-critical issues via PagerDuty or established escalation channels and help coordinate cross-functional response through resolution. * Deliver a concierge support experience: adapt communication style to the customer and situation, explain solutions clearly, and anticipate follow-up needs. * Contribute to team knowledge and operational excellence by creating and maintaining SOPs, templates, troubleshooting guides, and other internal documentation. * Support continuous improvement efforts by sharing best practices, surfacing opportunities for workflow optimization, deflection, or automation, and incorporating QA feedback into your day-to-day work. * Mentor and support junior teammates as needed through case guidance, escalation support, and modeling strong customer judgment and communication. What you’ll have * 2+ years of experience in customer support, technical support, or an administrative role supporting film and television production (or equivalent B2B SaaS experience). * Strong knowledge of Film & Television production workflows; Production Accounting or payroll experience is highly valued. * Confidence communicating with customers via phone, email, and live chat, including comfort being on the phone for extended periods when needed. * Excellent written communication skills, with the ability to document customer issues clearly and create effective internal tickets and documentation. * Proven troubleshooting and problem-solving skills, with a habit of researching, validating, and understanding solutions before communicating them. * Demonstrated ability to manage a case queue responsibly, multitask across multiple issues, and prioritize effectively in a fast-paced environment. * Comfort working in an early-stage, high-growth company where priorities evolve and adaptability matters. * Experience collaborating cross-functionally and a genuine enjoyment of working with others to achieve shared outcomes. * Familiarity with tools such as Salesforce, Linear (or similar bug tracking tools), PagerDuty, Slack, and Notion (or the ability to learn them quickly). Nice to have * Motion Picture Union Payroll experience. * Experience supporting high-volume case environments or complex, high-sensitivity customer scenarios. * Experience creating or maintaining SOPs, workflows, or training materials for support teams. * Experience identifying deflection opportunities, improving self-serve resources, or contributing to automation initiatives. * Experience contributing to QA programs, mentoring junior support staff, or supporting team enablement. * Experience creating operating procedures or content for AI-powered support tools. Why Join Us At Wrapbook, creativity meets technology — and not just in the product. In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include: * Unlimited Paid Time Off * Work from anywhere in Canada and USA * Health and Dental benefits * Up to $1,500 USD/ $2,025 CAD towards IT set up for your home * Up to 2% matching RRSP / 401K * Learning and Development opportunities * Up to $50 USD/ $67.50 CAD towards Internet/Cell phone service Our Pledge to Fostering an Inclusive and Safe Workplace: Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation. Apply Now Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly! #LI-Remote

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ ___ ✨ About the Role This role is for a Senior Engineering Manager where you’ll be a manager of managers. You will be leading across multiple teams in an org of around 20-30 people. We’re expanding and your role as the Senior EM will be to grow and build new squads as needed. Your direct reports will include Tech Leads, Senior Engineers and 2-3 Engineering Managers. Senior Engineering Managers at Monzo are part of cross-functional, autonomous teams and groups. Our teams are mission driven, and typically include Product Managers, backend, web and mobile engineers as well as data scientists, designers and subject matter experts relevant to that mission. Teams are organised into groups, and then collectives - we aim to keep our line management structure as shallow as possible, and for teams to directly own decision making relevant to their work. Senior Engineering Managers are accountable for the technical and delivery outcomes for their area - that means supporting and developing best in class engineering talent, as well as creating an inclusive team environment for people to do their best work. You’ll be responsible for structuring, organising, supporting and challenging your team to deliver on their mission. You can read more on the expectations of Senior Engineering Managers in our ___. Is this role right for you? While this is not a role which requires hands-on-coding, we are looking for an experienced manager who has a strong technical and delivery background and has worked as a software engineer in previous roles. We recognise that Senior Engineering Managers lead in different ways, we’re looking for someone who is adept at: • Delivery and Execution: Enjoys taking accountability for delivery across your squad(s), collaborating with the Technical Lead and Product Manager., • Engineering and Operational Excellence: Actively fosters a high bar for engineering excellence within your teams. You’re accountable for the technical outcomes your teams deliver alongside individual engineer performance and growth, so holding a high bar (and clearly articulating your expectations) is key., • People Leadership: Has experience directly managing at least 2-3 Engineering Managers and leading orgs of around ~20 engineers. You can support, coach and develop them through their career with regular 1:1s and continuous feedback., • Technical Influence: Partners with senior engineers to drive technical initiatives that raise the bar for our engineering practices., • Stakeholder Relationships: Builds strong stakeholder relationships with other teams, and creates a focus space for engineers to do their best work., • Organisational Wide Impact: Collaborates with the wider engineering organisation to contribute to company-wide best managerial and technical practices and standards. We consider your application across all open EM roles at Monzo independent of which role you've applied for, so if you've recently applied to a similar role at Monzo and have been unsuccessful, please wait 6 months before applying again. The interview process: After an initial informal recruiter call you go through two main stages • Initial Call (1 hour) You'll meet with one of our Senior Engineering Managers or Engineering Directors. They'll ask you about your previous experience, in particular people leadership, product delivery and technical leadership. They’ll ask example based questions (‘Tell me about a time when…’), • Loop Stage (3 hours 30 mins) The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability) and one 30 minute reverse interview (more details below). The Loop is one stage and the interviews in this stage are: All things going well, you'll have completed the hiring process 🚀 Our average process takes around 3-4 weeks but we will always work around your availability. You’ll have the chance to speak to our recruitment team throughout the process. If you’d like to ask a question sooner, email . Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. What’s in it for you: 💰Base salary £130k - £160k + Equity + Benefits ✈️ We can help you relocate to the UK ✅ We can sponsor visas 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London). ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚Learning budget of £1,000 a year for books, training courses and conferences ➕And much more, see our full list of benefits___ #LI-Remote #LI-AL1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our ___, 2023 ___ and 2023 ___ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Hyperproof is hiring a Staff Product Manager to join our strong and growing team. About us Hyperproof is on a mission to transform the Governance, Risk, and Compliance (GRC) world with a powerful new software platform. With Hyperproof, companies can save time and money while also operating their programs at a much higher level of effectiveness and accountability. We envision a world where organizations we depend on are truly trustworthy - and Hyperproof is the platform that will get them there. We have a great team and culture - picture yourself in a highly collaborative startup environment where you can make a real impact on something truly important. It’s an exciting time to be at Hyperproof; we raised our Series B round in 2023, validating our teamwork and company vision, and we continue to grow rapidly. What you’ll do In this role, you will work on scaling and building new features to meet growing demands in the GRC space. You will be responsible for ensuring seamless integration, and you will be empowered with the autonomy needed to drive successful outcomes and elevate the product’s value in collaborative environments. A key focus of this role is driving the development and enhancement of AI-powered features that meaningfully improve customer outcomes. You’ll own the strategy, roadmap, and delivery of AI-driven features and enhancements which will achieve key customer outcomes in a dynamic environment in a fast evolving landscape. You’ll collaborate with key stakeholders, including customers, engineering, and design teams, to understand market needs, customer requirements, and integration opportunities. • You’ll conduct in-depth market research and analysis to identify emerging trends, industry standards, and customer demands., • You’ll monitor and analyze metrics, usage data, and customer feedback to identify areas for product improvement and build quick functional prototypes to validate new product ideas and improvements., • You’ll represent Hyperproof as a subject matter expert in GRC in industry events and discussions., • You’ll continuously act as the champion of our users and customers to ensure their needs are always a top priority! HOW YOU’LL KNOW YOU ARE SUCCESSFUL • Hundreds of companies, including well-known Fortune 500 customers, will use your feature to become more efficient and trustworthy, • Customers will post rave reviews on G2 mentioning your feature, • You will understand our customers' and partners' highly challenging needs and problems, • You will create insightful solutions that land well with customers., • You will identify new areas of opportunity and propose new ways of approaching and solving problems., • You will be a valuable team player who wants to grow and support others. WHAT YOU’LL BRING • 7+ years of experience in a product role and have scaled a product to enterprise customers, • Bachelor's degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)., • Excellent communication skills - the ability to build alignment and clarity across both technical and non-technical audiences, including internal teams and customers/partners, • Demonstrated ability to gather and analyze customer feedback, market trends, and business requirements to inform product strategy and decision-making., • Excellent communication skills with the ability to effectively collaborate with cross-functional teams, stakeholders, and customers., • Strong problem-solving and analytical skills, with a data-driven and detail-oriented approach., • Passion for delivering exceptional user experiences and customer value through integration solutions., • Ability to thrive in a fast-paced, agile environment and manage multiple priorities simultaneously., • Curiosity - someone who delves deep into the details to understand the root cause of problems, unexpected user behavior, etc., • Team player - people around you do better work because of your enthusiasm, openness, and willingness to help out Note: you must be currently authorized to work in the United States on a full-time basis. WHAT WILL BE THE PLUS • You have experience in the governance, risk, and compliance (GRC) or cybersecurity domain. You have shipped AI enabled products in production LOCATION • We are a fully remote company! Rather than restrict ourselves to only finding talent in one city, we’d rather find the absolute best people regardless of where they live. CANDIDATE EXPERIENCE We respect your time and want to provide clarity on what to anticipate. For this interview process, we anticipate: • A 30-minute initial chat with the People and Talent Partner,, • Five 45-minute 1:1 chats with Interviewers from the Product team or other team members, one of whom will be the Hiring Manager. During these sessions, you will have the opportunity to ask any important questions you may have. This will also give our team a chance to get to know you better and determine the right fit for you within our team. The full compensation package is based on candidate experience and certifications.Remote USA$150,000—$170,000 USD WHERE YOU’LL GO • Hyperproof also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us. WHAT WE OFFER TO OUR EMPLOYEES Please note: Benefits listed below are for employees in the United States; contractor roles or international positions may differ • Annual compensation reviews + equity, • Unlimited PTO: strongly encouraged to unplug and recharge, • Health: coverage for medical, dental, and vision - employee and dependents, • 401K, which vests immediately, complete with a 4% company match, • 12 weeks of Parental leave and 1 year free diapers and wipes with Honest, • Annual company in-person events and quarterly in-person connects, • $500 home office stipend - at the time of hire. Any additional home office needs are requested as needed., • $100 quarterly paid wellness stipend, • Pet insurance discount, • Slack channel notifications turn off after 5 pm based on your time zone, • Two Hypercharge weeks of rest where we close company-wide (July & Dec) It’s an exciting time to be at Hyperproof — we recently ___ in our Series B financing, further cementing Hyperproof as the emerging leader in the risk and compliance management space. At Hyperproof’s core are our passionate team members who focus on user experience, beautiful design, and evangelize a positive social impact of our cloud based platform. We help organizations streamline their risk and compliance workflows so our customers can spend more time strategically managing programs and less time wrangling spreadsheets. We are disrupting the governance, risk, and compliance software space with our innovative platform by helping traditionally unsung heroes (compliance professionals) do the right things so the wrong things don’t happen. Learn more about the ___and ___. EQUAL OPPORTUNITY EMPLOYER Hyperproof is committed to a diverse and inclusive workplace — ___ Hyperproof is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others. To ensure a smooth interview process, all candidates will be required to provide a valid phone number that is not a VOIP (Voice Over Internet Protocol) number. This helps us maintain clear and reliable communication throughout your interview experience.

As a Senior Product Manager on the Flexible Credentials team, we are looking for you to help drive the next generation of fintech products around Stablecoin payments, and Card Issuing in the embedded finance space. You will own the strategy, execution, and go-to-market for our emerging product lines, working cross-functionally to launch and scale innovative financial solutions. We're looking for a product leader who excels in a fast-paced, high-growth environment. If you love collaborating with customers and partners, and are eager to build top-tier fintech products from the ground up and beyond, we’d love to chat! The Flexible Credentials team is revolutionizing global embedded finance, enabling seamless integration of financial products into business platforms. We provide instant card issuance, commercialization of flexible credentials technology, and incubate new solutions based on Stablecoin payments, making financial services more accessible and scalable. As builders and innovators, we thrive on making an impact and pushing fintech boundaries. If you are passionate about creating customer-centric, next-gen financial products, join us! We work ___. This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review ___. The Impact You’ll Have • Define & Drive Product Strategy – Own the roadmap for our new Stablecoin-based fintech products, aligning business goals with customer needs, • Build & Scale Embedded Finance Solutions – Develop innovative products in card issuance, or Stablecoin payments, collaborating with engineering, design, and data teams, • Execute with Excellence – Work cross-functionally with design, engineering, data science, legal, compliance, and external partners to build, launch, and scale compliant financial products, • Customer & Market Research – Deeply understand customer pain points, new Payments industry trends, and competitive dynamics to shape product decisions, • Prioritize with Data – Leverage analytics, user insights, and industry trends to identify high-impact features, optimizations, and experiments, • Partner with Fintech Ecosystem – Work closely with banks, networks, and fintech partners to drive innovation and enhance our platform’s capabilities Who You Are • 5+ years of product management experience in Cards Issuance, and stablecoin payments, • Proven experience building and scaling financial products from 0 to 1 in a high-growth environment, • Strong technical acumen – ability to work closely with engineering teams and understand API-driven products, • Deep understanding of card issuance, payment processing, Crypto/Stablecoin payments, or banking-as-a-service (BaaS) models, • Ability to thrive in ambiguous, fast-paced environments, balancing strategic vision with execution, • Strong analytical and problem-solving skills, with a data-driven mindset, • Excellent communication and stakeholder management skills – ability to work with both internal teams and external partners Nice-To-Haves • Experience working with legal, compliance, risk, and regulatory frameworks in fintech is a plus, • Hands-on experience in creating Stablecoin based solutions with technology partners. Your Manager Compensation and Benefits Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States: • National: A baseline tier that applies to most of the geographic territory of the United States., • Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA, • Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City. Visit ___ or consult with a Recruiter to determine which tier would be applicable to you. When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is: • National: $120,600 - $150,700, • Premium: $130,500 - $163,100 We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company. Along with monetary compensation, Marqeta offers • Multiple health insurance options, • Flexible time off – take what you need, • Retirement savings program with company contribution and after tax contributions, • Equity in a publicly-traded company and an Employee Stock Purchase Program, • Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave, • Free therapy sessions, financial and professional coaching, and legal advice, • Monthly stipend to support our remote work model, • Annual “development dollars” to support our people growth and development, • Through Flex First, the freedom to live and work wherever you and your family thrive

We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! At CompanyCam, great support is more than answering tickets. It's building trust with the people who rely on our product every day. As a Spanish Bilingual Customer Support Specialist, you'll handle support requests in both English and Spanish and serve as the primary point of contact for our Spanish-speaking users. You'll also create and maintain help documentation in both languages, keeping our knowledge base sharp and accessible for every user. Beyond support, you'll be a key resource for teams across the company, translating in-app content and jumping in on Sales and Customer Success tasks to make sure Spanish-speaking customers have a seamless experience from day one. You'll work across Support, Product, Engineering, Marketing, and more, making this a role with real cross-functional visibility and impact. If you're bilingual, technically curious, and energized by helping people solve problems, this one's for you. Location: We welcome both local and remote applicants for this role. Candidates must permanently live and work in the U.S. to be considered. • Provide technical support to external users via email, chat, phone, and Zoom, resolving complex issues related to CompanyCam's app and integrations., • Be the go-to for Spanish-speaking users, serving as the primary support contact and ensuring they receive the same quality experience as all CompanyCam customers., • Create and maintain Help Docs, including translating new articles and updating existing content as features and integrations evolve., • Support cross-functional teams by translating in-app content, marketing materials, and business terminology for Product, Engineering, Marketing, and Brand teams., • Manage and maintain video content in Spanish, collaborating with other departments to record, update, and keep resources current., • Troubleshoot and document issues, logging bug reports and feature requests in Jira and using tools like BugSnag and Datadog to dig into errors with Engineering., • Assist Sales and Customer Success with Spanish-speaking user outreach, account conversion, retention, and collections as needed., • Share knowledge across the team, helping train new hires, contributing to internal knowledge bases in Notion and Guru, and participating in hiring rounds. At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. In this role, you’ll drive impact by: • Opening the product to more users by ensuring Spanish-speaking contractors have the support, resources, and documentation they need to get full value from CompanyCam., • Bridging teams across the company by bringing bilingual expertise to Product, Marketing, and Engineering in ways that no other role does., • Raising the bar for support quality by troubleshooting complex issues, closing knowledge gaps, and building resources that help users help themselves., • Strengthening relationships with Spanish-speaking partners, customers, and industry stakeholders at trade shows and events., • 1-2 years of experience in a customer-facing support role; experience in a technical, SaaS, or technology environment is a plus, • Full fluency in both English and Spanish, including speaking, writing, reading, and translation with a focus on SaaS and business terminology, • Experience with help desk platforms such as Help Scout, Intercom, or Zendesk, is a plus, • Strong troubleshooting skills and a methodical approach to diagnosing and solving technical problems, is a plus, • Clear written and verbal communication skills with a customer-first mindset, • Experience writing technical help articles or translating business and marketing content into Spanish, preferred, • Familiarity with tools like Jira, Notion, Guru, BugSnag, or Datadog, a plus, • A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving, • A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems This is a salaried position at CompanyCam. Our starting salary is $48,000 per year. We also offer meaningful equity and other ___. CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team. For any accommodations or technical issues related to the online application or interview process, please email ___ and we’ll respond promptly. Please do not include any medical or health information in your message. Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our ___.

📍 Locations: San Francisco (Hybrid), New York (Hybrid), or Remote (US) We’re hiring an OpenAPI (OAS) Engineer to own and evolve the systems that power our API Explorer and API Designer - two of the most critical surfaces in the ReadMe product. This role sits at the intersection of developer experience, API design, and product engineering. You’ll shape how thousands of companies design, validate, and interact with their APIs. You won’t just be implementing specs…you’ll help define how APIs should feel. We're a small team of humans (and___) working together to do big things — and that’s where you come in. In this role you’ll have a transformational impact on ReadMe across both the trajectory of the business and our thriving culture. ReadMe helps more than 5,000 leading startups and tech companies build beautiful, personalized, and interactive developer hubs. If you’ve ever visited the developer docs for PagerDuty, Samsara, or Nvidia, you’ve used ReadMe! We love what we do because it’s so much more than just documentation. We’re providing tools for teams to build a better developer experience and make their products and APIs easier to use. We’ve got great support from our investors at Accel who led our___, and___ reflects the open, caring, and whimsical culture we want to maintain as we scale. This isn’t a feature team where a PM hands you tickets. You’ll help decide what gets built, why it matters, and how it works end-to-end. But you won’t be doing it alone. ReadMe is a highly collaborative environment where people show up for each other. Ownership here means you’re driving, but not driving solo. You’ll specifically own: * The API Explorer and API Designer: the tools thousands of companies rely on to design, test, and interact with their APIs through ReadMe. * The OAS pipeline: how we parse, validate, transform, and render OpenAPI specs across the product. * The technical vision: where these surfaces go next as the API landscape evolves (new spec versions, AI-assisted workflows, shifting developer expectations). * The developer experience: you’ll think deeply about what it feels like to use these tools, not just whether they work. Day-to-day that means you’ll: * Ship meaningful improvements early, changes that customers notice, even before the full vision takes shape. * Define a technical roadmap for the OAS-powered surfaces that the team can get behind and build toward together. * Make the big architectural calls. Decide what to evolve, what to reimagine, and how to get there. * Stay ahead of the curve. The API tooling landscape is shifting fast. You’ll keep an eye on where things are heading and make sure ReadMe stays out in front. * Care deeply about developer experience and API usability. * Have strong opinions on what makes a “good” API - and can back them up. * Enjoy working on tools that other developers use every day. * Like turning complex systems into simple, elegant interfaces. * Are excited about how AI can improve how developers understand and use APIs. * Deep familiarity with OpenAPI / Swagger. * Strong JavaScript/TypeScript experience. * Experience building or working with API explorers or API clients. * Understanding of: * Authentication flows (OAuth, API keys, SSO) * REST API design patterns * JSON Schema and validation systems * Comfort debugging real API requests (headers, payloads, errors). * Familiarity with frontend systems (React, rendering structured data). * Experience designing developer-facing tools is a big plus. * Learn how ReadMe ingests and renders OpenAPI specs. * Ship your first improvements to the API Explorer or Designer. * Pair with engineers across the product and platform teams. * Own meaningful parts of the API Explorer or Designer experience. * Identify gaps in how we handle OpenAPI and propose solutions. * Become a go-to resource for API-related decisions across the company. * Define the direction of API tooling at ReadMe. * Have shipped major improvements used by thousands of developers daily. * Help shape how modern APIs are designed and consumed. * We can’t wait to read your resume and (hopefully personality-filled) cover letter! Let us know what excites you about full stack engineering, and help us get to know you better! * If we think we might be a good fit for you, we’ll set up a 30 minute phone chat with our VP Engineering Moses! He’ll tell you more about the role, and get a chance to hear about your experiences. * Next will be a second 30 minute phone interview with one of our Engineering Managers where we’ll dive a bit more into your background. * We’ll then do a technical assessment with a couple of ReadMe engineers. * Finally we’ll invite you to an "onsite" interview conducted over Zoom! These usually take 3.5 to 5 hours including an hour break in between. We are able to be flexible with the schedule and split it up over two days if that works best for you! We start with a 15-minute get-to-know-you with the people you’ll be interviewing with, and then have you talk with people one-on-one later on. * We’ll let you know how things went within a week! If it still seems like a good fit all around, we’ll extend you an offer! If not, we will update you to let you know so you aren’t left hanging. * Unlimited PTO with a three-week minimum. 🏝️ * Fully covered medical, dental, and vision insurance for you, and 100% for your dependents. * A One Medical membership. 👨‍⚕️ * A gym or fitness stipend of up to $150 per month. 🏋️‍♀️ * One-to-one donation matching of up to $1,000 per year. 💸 * Twelve weeks of paid parental leave after the birth or adoption of a child. 🐣 * Work from home. 🏠 * Three offsite retreats per year to get together with coworkers and plan for the quarter ahead. ✈️ * Take a look at our___ for more information on our benefits! 📘 Not sure if you’d be the right fit? Apply anyway! We’d love to see your application. At ReadMe, we’re committed to cultivating a diverse and inclusive workplace. We welcome people of all different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. We'd love to have you come join us here! ReadMe is open to hiring folks fully remote in the US, hybrid, or in-person at our New York or San Francisco HQ.

At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand. This remote role reports to a Customer Support Team Lead. Your first two weeks at Squarespace will include mandatory virtual training from October 13 - October 24 remotely taking place in the Hawaii Timezone. You must currently live in the following states to apply: Arizona, Hawaii, Idaho, Utah, New Mexico, Oregon, or Washington. Applicants must have a dedicated home office setup with a reliable and stable Wi-Fi connection. Please note that we do not support digital nomad lifestyles or international work arrangements. • Respond to customer-submitted live chats and email in a timely manner, • Queue-based, typing work will account for approximately 90% of the role, • Live Chat is our primary channel of support in this role, • Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries, • Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat, • Stay up to date on new product features and improvements, • Identify isolated customer experiences and escalate important issues, • Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us, • 1+ years customer-facing experience required in a similar role (retail, hospitality, online support), • Expertise with written communication and the ability to spot spelling and grammar errors, • Proficiency with decoding conversations, identifying the cause, and aligning on end goals, • Capability of prioritizing competing requests, • Familiarity with the Squarespace platform, • Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused, • Currently live in: Arizona, Hawaii, Idaho, Utah, New Mexico, Oregon, or Washington., • A choice between medical plans with an option for 100% covered premiums, • Health Savings Account with Squarespace funding, • Fertility and adoption benefits, • Supplemental Insurance plans, • Headspace mindfulness app subscription, • Global Employee Assistance Program, • Retirement benefits with employer match, • Flexible paid time off, • 20 weeks for parental leave and up to 12 weeks to care for an ill family member, • $100 per month remote Stipend, • Access to supplemental insurance plans for additional coverage, • Education reimbursement, • Employee donation match to community organizations, • 8 Global Employee Resource Groups (ERGs) The hourly rate for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. Some roles may be eligible for overtime pay. Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit ___. Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. #LI-Remote #LI-BW1 Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process. Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.

HoneyBook is the leading AI-powered business management platform for service-based business owners. Designed to enhance—not replace—independent professionals, HoneyBook’s AI-powered tools help businesses attract leads, connect with clients, book projects, and manage payments more efficiently. With AI seamlessly integrated into every workflow, entrepreneurs can focus on their craft while scaling their businesses with confidence. Since its founding in 2013, HoneyBook has powered over 25 million client relationships and processed more than $12 billion in transactions, helping independent businesses grow faster and smarter. Overview We are engaging an experienced Webflow Developer to support the build, optimization, and integration of our marketing website over a defined contract period. The consultant will deliver project-based Webflow enhancements, implement performance improvements, and integrate third-party tools and analytics solutions. This engagement will focus on producing high-quality landing pages, scalable site systems, and accurate event tracking, in collaboration with our internal teams. All work will be performed as part of a fixed-term, independent contractor agreement, with the consultant retaining autonomy over how deliverables are achieved. Services & Deliverables • Deliver Webflow Design & Implementation - Build and deploy new landing pages, campaign modules, and CRO test variants within Webflow., • Deliverables include fully functional page designs, Webflow project files, and staging review links., • Provide Custom Technical Enhancements - Provide code modules (JavaScript) for interactivity, personalization, event logging, and handling edge cases., • Deliverables: Code snippets or assets, integrated into Webflow and documentation for ongoing use., • Implement and Validate Analytics Instrumentation -Integrate event tracking for Mixpanel, Google Analytics, etc., • Provide verification reports or dashboards (via tools like Datadog or similar) to confirm instrumentation integrity., • Optimize Technical Performance - Conduct performance audits (e.g., Lighthouse), refactor existing code, improve page speed, and resolve tracking and performance issues., • Deliverables: Summary of issues identified, applied fixes, before/after performance metrics., • Establish Webflow Workflow & Best Practices - Define and document a Webflow development workflow for use by in-house teams and external agencies., • Deliverables: Workflow documentation (e.g., process diagrams, version control guidelines, review checkpoints)., • Integrate Third-Party Tools - Configure tools such as Google One Tap, cookie consent modules, analytics scripts, and chat integrations within Webflow., • Deliverables: Integration configurations and documented setup instructions., • Advise on New Features - Provide feasibility assessments, estimated timelines, and performance recommendations for new web feature requests., • Support Experimentation & Iteration, • Aid marketing team by implementing A/B test variants., • Provide guidance on experimentation infrastructure, performance review, and iterative design recommendations informed by user behavior and campaign outcomes. Relevant Capabilities & Experience To successfully deliver the services outlined in this agreement, the consultant should have: • Proven expertise in front-end development for marketing websites, including advanced proficiency in Webflow and the use of custom code., • Demonstrated ability to create scalable, high-performance landing pages with attention to maintainability and conversion optimization., • Experience integrating and configuring third-party tools and implementing client-side scripting for marketing or growth initiatives., • Knowledge of performance optimization, SEO best practices, and structured QA processes., • Experience collaborating with marketing, brand/design, and other stakeholders to translate objectives into effective Webflow builds., • Familiarity with tools such as Segment, Mixpanel/GA4, and Datadog (preferred but not required). Project duration • This is a 6-month contract offering up to 40 hours of work per week. This posting makes no assurances of an employee-employer relationship now or in the future., • We strongly prefer individuals located in the Pacific time zone (preferably in the San Francisco Bay Area) to enable occasional onsite collaboration in our San Francisco office. However, remote deliverables are acceptable. Proposal submission If you're interested in contracting with us, please submit a proposal including: • A resume, as well as a list of landing pages that you’ve built within Webflow accompanied by project dates (exact dates not required; we just want to get a sense of when you worked on them)., • A pricing structure (hourly rate or project-based fee) Follow us on ___, ___ and ___ to catch the latest stories about HoneyBook. Applicant Information When you apply for a job or an independent contractor/agent position with HoneyBook, we collect the information that you provide in connection with your application. This includes name, contact information, professional credentials and skills, educational and work history, and other information that may be included in a resume or provided during interviews (which may be recorded). This may also include demographic or diversity information that you voluntarily provide. We may also conduct background checks and receive related information. We use applicants’ information to facilitate our recruitment activities and process applications, including evaluating candidates and monitoring recruitment statistics. We use successful applicants’ information to administer the employment or independent contractor relationship. We may also use and disclose applicants’ information (a) to improve our Services, (b) as otherwise necessary to comply with relevant laws, (c) to respond to subpoenas or warrants served on HoneyBook, and (d) to protect and defend the rights or property of HoneyBook or others. Our ___.

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. Harness is looking for a highly strategic Web Strategy & SEO Lead to own the global website experience and organic discoverability strategy for Harness.com. This role sits at the intersection of web strategy, SEO/AEO, content architecture, and growth — and is responsible for ensuring Harness is discoverable across traditional search engines and emerging AI-driven discovery surfaces (LLMs, answer engines, zero-click experiences). You will act as the single-threaded owner of website strategy and organic growth: setting direction, defining standards, prioritizing initiatives, and orchestrating execution across internal partners and external vendors. While you will be fluent in Webflow and modern web tooling, this role is not focused on day-to-day publishing or ticket execution. Instead, it is accountable for outcomes: traffic quality, discoverability, conversion, and pipeline impact This is not a “ticket taker” role. This is a strategic owner role for someone who thrives on clarity, leverage, and measurable impact • Own the end-to-end web strategy for Harness.com, aligning site architecture, content, and UX with business goals (pipeline, product adoption, brand)., • Act as the primary owner of the website roadmap, balancing strategic initiatives with ongoing production needs., • Continuously evolve the website to reflect product launches, positioning updates, and market trends., • Own Harness’s organic discoverability strategy across traditional search engines and AI-driven answer engines (e.g. Google SGE, ChatGPT, Perplexity, Claude)., • Define and evolve an AEO / GEO strategy focused on entity authority, structured content, use-case clarity, and high-signal pages optimized for LLM citation and summarization., • Partner with Product Marketing and Content to ensure product positioning, narratives, and use cases are reflected in search- and AI-readable site architecture., • Lead keyword strategy, content gap analysis, and competitive audits — with increasing emphasis on intent, topics, and entities over pure keyword volume., • Establish standards for technical SEO, structured data, internal linking, and content templates that scale across modules and solutions., • Own performance measurement across classic SEO metrics and emerging indicators of AI discoverability (citations, visibility, zero-click exposure)., • Manage and direct external SEO / GEO agencies or vendors, setting strategy, reviewing output, and holding them accountable to performance outcomes., • Own the Webflow platform strategy, including site architecture, CMS structure, templates, governance, and quality standards., • Ensure Webflow is used as a scalable, performant growth platform, • Partner with design, engineering, and external vendors to ship new site experiences, templates, and technical improvements., • Oversee execution of site updates and launches, ensuring speed, accessibility, SEO hygiene, and brand consistency., • Set clear processes and prioritization for web work, • Optimize key conversion paths across the site (product pages, solutions, resources, demos)., • Run experiments (A/B tests, messaging iterations, layout changes) to improve engagement and conversion rates., • Partner with demand gen on landing pages and campaign experiences., • 6+ years of experience in web production, SEO, or digital marketing in a B2B SaaS or tech environment., • 1+ years of experience in WebFlow CMS specifically. Deep familiarity with modern CMS platforms and web tooling., • Experience owning web and organic growth strategy through influence, prioritization, and vendor management, not just hands-on execution., • Proven experience owning and operating a high-traffic, high-impact website., • Strong hands-on SEO expertise (technical, on-page, and content), • Strong understanding of B2B buyer journeys and how websites support demand generation., • Comfortable working with data and analytics to guide decisions., • Highly organized, detail-oriented, and able to balance strategy with execution., • A proactive operator who sees problems, proposes solutions, and drives them to completion., • Experience in DevOps, cloud, or developer-focused products, • Familiarity with marketing automation, personalization, or experimentation tools, • Experience partnering with global teams and supporting international sites, • Basic HTML/CSS knowledge or comfort working closely with developer, • Remote within the U.S or Hybrid from one of our U.S offices., • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement The anticipated base salary range for this position is between $130,000 and $150,000 annually. Salary is determined by a combination of factors including location, level, relevant experience, and skills. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. The compensation package for this position may also include equity, and benefits. More details about our company benefits can be found at the following link: . Pay transparency$130,000—$150,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

Build the future of offensive security with XBOW. Attackers are already using AI to move faster than defenders can react—we’re creating the platform that puts security ahead in the arms race. Our AI-powered system autonomously discovers, validates, and even exploits vulnerabilities, giving organizations proof-backed results in hours instead of weeks. Founded by Oege de Moor, creator of GitHub Copilot, and backed by Sequoia, Altimeter, and other leading investors, XBOW is applying cutting-edge AI to one of the world’s most urgent problems. In just over a year, our AI, built by a world-class AI team and legendary security researchers — has uncovered thousands of real-world zero-days across the software billions rely on, and achieved the #1 ranking on HackerOne’s global leaderboard. We’re a team of builders, hackers, and researchers who thrive on solving problems others think are impossible. If you want to push the boundaries of AI, reshape how security is done, and join the group defining this new era of defense — we’d love to talk. We’re looking for a Software Engineer - Platform / Core Infrastructure who’s passionate about building scalable systems and solving hard problems in ambiguous environments. In this role, you’ll design and implement the complex distributed infrastructure that powers our core AI engine and distributed analysis systems, enabling XBOW to run seamlessly across multiple cloud providers (AWS, Azure, OCI etc.) and contexts (SaaS, on prem). This is a role for someone who sees infrastructure as a product, loves clean abstractions, and knows how to dig into performance issues across layers. You’ll join a high-trust, high-velocity team where your work will have an immediate impact on both developer experience and product performance. If you like being at the intersection of deep tech and real-world impact, you’ll feel right at home. * Design and implement infrastructure systems that scale reliably and securely, and can be deployed across multiple cloud environments (AWS, Azure, OCI etc.) and contexts (SaaS, on prem). * Tune and optimize cloud services across compute, storage, networking, and observability to drive performance, reliability and maintainability of core services. * Develop our core services, written in TypeScript, Kotlin and Go (and pick them up quickly if you haven’t used them before) to support our unique deployment and infrastructure requirements. * Support large-scale systems with event driven architectures. * Own problems end-to-end—from design through deployment to production support * Navigate ambiguity and help define how we build as much as what we build * Partner closely with other engineers, AI researchers and Security researchers to enable high-quality, high-velocity product development * Design for resilience by implementing disaster recovery and business continuity strategies that ensure uptime, even when things break * Improve how we build, deploy, and monitor services at scale Essential: * Strong experience building and operating scalable, distributed systems on cloud infrastructure such as AWS or similar. * Extensive experience with Containerisation and Orchestration technologies (e.g. Docker and Kubernetes). * Comfortable working with infrastructure as code (e.g., Terraform, CDK) and see infra as part of the engineering system—not something separate from it. * Experience with event-driven architectures, message queues, or async workflows (for example, using Kafka). * A track record of performance tuning across cloud services, databases, and compute layers * Eager to learn new tools, languages, and technologies as needed * A thoughtful communicator who values clarity and simplicity and is comfortable working in a fast-paced startup and navigating ambiguity * Strong problem-solving skills and the ability to work with incomplete information * Curious, practical, and eager to work across layers of the stack when needed * You think proactively about failure modes and bring experience implementing disaster recovery and business continuity plans that keep critical systems running. Advantageous: * Experience with deploying infrastructure to multiple environments (SaaS, on-prem) and know how to build resilient systems that handle the complexity of such environments. * Familiarity with modern observability practices (logs, metrics, tracing) and how to apply them * Experience working in an early stage startup * Prior experience building developer tooling or security products * Hands-on experience with OpenSearch or Elasticsearch at scale * Previous experience building platform teams or working on internal developer platforms * Compensation & Equity: Competitive salary and a generous equity package, making you a true owner of the company. * Career Growth: Shape your role, lead the function, and grow with the company as we redefine cybersecurity. * Meaningful Work: You will tackle technically complex challenges and play a pivotal role in the growth of our business, working alongside an amazing team and some of the world’s experts to shape how AI transforms cybersecurity. * Location: Remote in the US or EMEA (all team members are remote but we meet regularly and you’re supported to travel to collaborate with colleagues in person) * Contract: Full-time. * Hiring Process: * 45-min introductory chat with our Talent team. * 45 minutes with an Engineering Lead. * 2-3 hour pair programming session with two members from the team. * 30-min final wrap-up call with an Engineering Lead. We aren't focused on seniority titles at XBOW—so if you’re worried about “leveling,” don’t be. We care a lot more about mission fit, capability, and impact than what’s on your LinkedIn headline. We believe in people who are driven by curiosity and a willingness to learn. Even if you don't check every box, we encourage you to apply if you're excited about the role and our mission.

Full-Time Entry-Level Position – Customer Service Experience Wanted! Are you a strong communicator with a passion for helping others? Do you thrive in fast-paced, team-driven environments? Due to an increased demand for our services, we are actively seeking full-time Customer Care Specialist with soft sales experience to join our growing team! Whether working from our local office or remotely, you’ll play a key role in supporting clients and guiding them through the process of protecting what matters most — their families Who Thrives in This Role? You’ll love this job if you’re: • 🗣️ An advocate – You care deeply about the customer experience and stop at nothing to deliver value., • 🧠 A creative problem solver – You can think outside the box and find the best solution using available tools., • ✍️ A wordsmith – You’re clear, concise, and approachable in both written and verbal communication., • 🤝 A helper – You’re patient and understanding, committed to creating positive interactions., • 📋 An organized multitasker – You juggle tasks with ease and maintain high productivity., • 👥 A team player – You’re collaborative, supportive, and enjoy helping your colleagues succeed. What You’ll Do: • Serve as the first point of contact for customer support (primarily via email, phone, and live chat)., • Respond to inquiries, assist with services, resolve issues, and ensure a seamless customer journey., • Update and maintain accurate support documentation and FAQs., • Collect and route customer feedback for internal improvement., • Demonstrate perseverance and empathy in resolving client concerns., • Learn continuously and share your knowledge with teammates. What We’re Looking For: • Excellent written and verbal communication skills., • Commitment to working hard to grow., • A customer-first mindset with a strong desire to assist others., • Previous customer service or soft sales experience is a plus., • Comfort with live chat, email communication, and CRM platforms., • Ability to learn quickly, stay organized, and handle multiple priorities. What We Offer: • 💵 Weekly pay plus performance-based bonuses, • 🩺 Health, life, and retirement benefits, • 🚀 Merit-based promotions and opportunities for advancement into leadership roles Remote, paid training, no cold calling, flexible schedule, high income potential, and career growth opportunities Huntington WV 25701.

Join the team at Mercier Consultancy MD as a Swedish Speaking Customer Support Agent specializing in the iGaming sector, with a fantastic opportunity for relocation included to Greece! This role is perfect for individuals passionate about customer service and the gaming industry. You will assist Swedish-speaking clients, providing them with top-tier support while enhancing their gaming experience with our platform. • Deliver exceptional customer support to Swedish-speaking clients via phone, email, and live chat., • Assist customers with inquiries regarding account management, game rules, promotions, and technical issues., • Resolve customer complaints and concerns efficiently while ensuring a high level of satisfaction., • Document customer interactions and maintain accurate records in the CRM system., • Collaborate with internal teams to address and escalate any complex issues that arise., • Stay updated on industry trends, gaming regulations, and company policies to provide informed support., • Fluency in Swedish (oral and written) is essential; proficiency in English is a plus., • Prior experience in customer support, particularly within the iGaming or entertainment sectors, is preferred., • Excellent communication and interpersonal skills to engage effectively with customers., • Strong problem-solving capabilities and a customer-centric mindset., • Knowledge of gaming platforms and an understanding of player behavior is an advantage., • Ability to work effectively in a fast-paced, remote environment while managing multiple inquiries., • Willingness to relocate to Greece as part of this position., • Competitive Monthly Salary, • Fully Paid Relocation Package, • 2 Extra Salaries Per Year, • Fully Paid Training, • Health Insurance, • And Much More...

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Team The Customer Excellence Group at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Customer Excellence Group, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. The Role The Principal Technical Consultant, Integrations Specialist is the functional and technical expert of a customer engagement team – consulting with customers and configuring ServiceNow Integrations based on configuration best practices – all with the goal of accelerating and driving customer business outcomes. Integrations consultants design and implement integrations between ServiceNow and third-party software platforms, programs, and applications. They are expert problem solvers with extensive programming skills and abilities in multiple coding languages and frameworks. They also resolve errors, provide support, and develop procedures to navigate complex system overlaps. They will play a crucial role in delivering transformative integration architectures that support AI solutions on the platform. What you get to do in this role: • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry., • Devising integration development plans and strategies while formulating architectures for systems integrations., • Implement the latest ServiceNow AI offerings like Virtual Agent, NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, Generative AI and other upcoming capabilities for various customers, • Developing solutions specific to user requirements gathered in workshops., • Coordinating activities with other developers to ensure that integrations and platform functionality is designed to support the overall project., • Ensuring that best practices in integration processes are followed by the organization., • Act as an SME to solve complex user issues related to Integrations and AI solutions., • Checking and correcting conflicts in data configurations and overlaps., • Analyzing and improving current instance configuration and setup to ensure proper design to support future of customer., • Identifying, debugging, and advising on system errors or architecture issues. To be successful in this role, we need someone who has: • At least 8 years of configuration/development experience for complex, highly capable, integration technologies, • Demonstrated ability to influence and consult (providing options with pros, cons, and risks) in a complex and varied customer environment, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems, • Maintain at least 2 ServiceNow mainline CIS certifications, • Maintain ServiceNow Certified Application Developer (CAD) certification, • Act as a technical lead on any engagement, • Experience with architecting systems integrations and creating complex high level architecture diagrams, • Extensive experience with Integration Technologies (Web Services (REST/SOAP), middleware, LDAP, SSO, JDBC, Import Sets, Export Sets, IDR (instance data replication), Remote Tables, Remote Process, etc.) and working with SaaS technologies, • Understanding of AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI., • Experience with ServiceNow’s Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued., • Experience with development on the ServiceNow platform capabilities (Studio IDE, Mobile, Automated Test Framework, Delegated Development, Flow Designer, Source Control, APIs, and Integrations), • Experience with data management, database design, and database concepts, • Knowledge and experience with technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies, • Connect chat, agent chat, and virtual agent configuration and design experience, • Encryption understanding and core design principals with customers (Platform, Edge, Database, Full Disk, etc), • Understanding and/or development experience with MID Servers, Notify, Orchestration, • Strong Javascript skills with practical experience, • Experience with Self Hosted implementations and/or Domain Separation is a plus, • Experience with data management, database design, and database concepts, • Strong interpersonal skills, customer-centric attitude, and ability to operate within a culturally diverse environment, • Proven team builder with the ability to mentor and develop talent, • Analytical and problem-solving abilities, • A keen eye for detail and the ability to spot and fix errors in complex code, • Ability to perform tasks independently, • Good presentation and report-writing skills, • Up to 30% travel annually Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. ___. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

Are you a fluent German speaker with a passion for travel and exceptional customer service? Mercier Consultancy MD is thrilled to offer an exciting opportunity with Booking.com as a German Speaking Customer Service Representative. This remote role, based in beautiful Greece, allows you to work from the comfort of your home while helping travelers around the globe enjoy seamless booking experiences! • Engage with customers via phone, email, and live chat to assist with their booking inquiries, changes, and concerns in German., • Provide personalized recommendations for accommodations, travel options, and experiences to enhance the customer journey., • Resolve issues creatively and efficiently to ensure maximum customer satisfaction., • Document inquiries and solutions within our CRM system to maintain accurate records., • Collaborate with team members to improve service delivery and share valuable insights., • Stay updated on the latest promotions, destinations, and travel trends to offer informed support., • Fluency in German (both written and spoken) is a must; knowledge of English is an advantage., • Experience in customer service, particularly in the travel or hospitality sector, is preferred., • Exceptional communication skills with a friendly, engaging attitude., • Strong problem-solving abilities and a passion for helping others., • A keen interest in travel and the ability to provide recommendations based on customer preferences., • Proficiency in customer service software and general computer skills., • Willingness to work flexible hours, as required, to cater to our international customer base., • Competitive Monthly Salary, • 2 Extra Salaries Per Year, • Fully Paid Relocation Package, • Fully Paid Training, • Health Insurance, • And Much More...

This is a 100% remote role for candidates based in the Washington D.C. Metro Area (D.C., Maryland, Virginia). We are seeking a Senior Business Development Manager who can create and convert a pipeline into revenue. This is a revenue-driving role focused on originating new opportunities, securing strong teaming positions, and producing measurable wins to accelerate growth. Base plus commission. The Opportunity • Identify and qualify near-term FY26 opportunities with a realistic path to award, • Convert existing relationships into booked subcontract revenue, • Introduce Viderity to funded program offices where you have direct access, • Build a pipeline that is defensible under detailed questioning, • Clearly articulate Viderity’s value proposition What You Will Do • Develop and execute a focused plan tied to revenue outcomes, • Create new opportunities and manage pipeline stages and gate analyses, • Secure subcontracting roles on awarded contracts where you have direct access, • Evaluate competitors and conduct SWAT analyses, • Own the full business development lifecycle from identification through the proposal and post-award transition., • Contribute to solution shaping and pricing strategy discussions, • Represent Viderity at conferences and meetings with clear opportunity focused purpose and follow-through Required Experience • 10+ years’ experience working in federal business development, • Personally attributable wins, • Strong relationships at both program and contracting levels, • History of securing subcontracting roles on active contracts, • Ability to evaluate probability of win using real access and positioning, not template scoring models, • Understanding of acquisition trends and competitive dynamics, • Experience aligned to digital services, modernization, technology implementation, or data-driven initiatives, • Clearance a plus Ideal Attributes • 5+ years’ experience supporting a small business (HUBZone/WOSB preferred), • Opportunity/Revenue driven focus, • Resilient and detailed oriented, • Comfortable operating in a lean environment (Note: task cross over may occur), • Local to the DC Metro area preferred, • Travel on an as-needed basis for networking and conferences, • Salary range $140,000 - $270,000, including commission, based on qualifications and experience. If you enjoy challenges, let’s chat and see if this might be a good fit! About Viderity Viderity, a woman-owned HUBZone small business supporting the Federal government for over 15 years, seeks a key member of our core growth team to expand our Federal Civilian contract base after recent successes by our team at the Department of War and Justice. Viderity delivers mission-focused digital services, application development, data management, and strategic program solutions to support federal agencies. We pride ourselves on high performance, strong client relationships, and measurable mission impact as recognized by multiple corporate awards. Your application has been successfully submitted!

This is a remote position Senior Software Engineer (Remote)—AI Product & Platform Engineering We build AI-powered products that improve customer workflows (speed, accuracy, confidence). As we deliver outcomes, we extract the repeatable patterns into an internal AI engineering platform that makes the next outcome faster and safer. This is not a "build it and they will come" platform role; platform adoption is earned through shipped product value. This role reports to a Principal Software Engineer. Remote, with overlap expected within +/-2 hours of America/Chicago. Responsibilities · Ship end-to-end product increments (spec → build → release → operate) · Use the right tool for the job; our current default is a modern TypeScript + React full-stack (server rendering, RSC-style patterns, streaming), and we stay flexible as we learn · Build AI features with disciplined patterns: tool calling, structured outputs, grounding, and streaming UI · Partner with product, design, and SMEs to define outcomes, validate assumptions, and iterate quickly · Turn lessons from shipped features into reusable "paved road" primitives (eval harnesses, guardrails, shared tool/prompt patterns) · Build evaluation + release loops (tests, golden datasets, regressions, targeted human review; LLM grading where it fits) · Own reliability, performance, and cost; instrument with OpenTelemetry and define SLOs for key flows · Enforce security and privacy by design (safe tool access, authZ, auditability, prompt-injection mitigations, PII handling) Success in 90 Days · Ship customer-impacting AI features with telemetry and tests · Improve eval coverage/quality and move a key metric (grounding/tool-use, latency, reliability, or cost) · Deliver a reusable platform primitive that gets adopted via shipped features (not a standalone framework) Required Qualifications · Senior-level TypeScript + React experience in production systems · Experience building React full-stack apps (routing, server rendering, server components/actions, backend-for-frontend patterns) · Async + streaming experience (SSE/streams; cancellation/backpressure awareness) · Comfortable on macOS and Linux; fluent with CLI for local dev, debugging, automation, and as an API · Strong Git discipline (PR workflows, code reviews, conventional commits, clean commits) and ability to raise the bar through review · Strong testing discipline and ability to build testable abstractions · Strong API integration experience; ability to ship, measure, and iterate in ambiguity Preferred Qualifications · Experience with the Vercel AI SDK (Core + UI) for streaming experiences, tool calling, and chat UX patterns · LLM integration experience (OpenAI/Anthropic/Bedrock or similar) with tool calling / structured outputs · Experience building internal platform primitives with real adoption (SDKs, shared libraries, paved roads) · Experience with AI evaluation frameworks and regression testing for model outputs · Experience with API design and an intuition for · Observability and/or security depth for AI systems What Sets You Apart · You're outcome-driven: ship, measure, iterate · You build reusable components by proving the use-case in real product work · You're energized by a startup mentality: nimble execution, fast learning, pivot readiness Operational Details · Employment type: Full-time · Location: Remote (US-based) · Timezone: +/-2 hours of America/Chicago AAPC () is the world’s largest and fastest-growing healthcare training, certification, and solutions association. DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability. HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self. TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others. SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity. INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly. What we Offer: • Comprehensive benefits package including medical, dental and vision insurance, • Health Savings Account, • Generous PTO and Holiday Pay, • 401(k) retirement plan AAPC Values: DRIVEN | Self-starts and stays highly motivated to achieve ambitious goals. Shares contagious energy and enthusiasm liberally. Takes initiative without always being directed. Demonstrates confidence in decision-making and effectively balances autonomy and authority with accountability. HUMBLE | Learns, adapts, and improves relentlessly. Seeks feedback without insecurity and implements coaching. Recognizes others' contributions gratefully. Approaches work and relationships with an abundance mentality. Places the needs of others above self. TRANSPARENT| Integrity-centered, honest, truthful, and trustworthy in all aspects of work. Keeps commitments to external and internal parties. Holds self strictly accountable, valuing the trust placed in them by others. SUPPORTIVE | Empowers and uplifts others. Listens actively and responds with empathy and understanding. Prioritizes well-being and growth of team members and customers ahead of own interest. Faces challenges together, believing in collective strength and unity. INNOVATIVE | Entrepreneurial spirit with a scrappy mentality. Dreams big, sees opportunity, pursues full potential, and finds ways to accomplish the impossible. Rolls up sleeves and does real work. Works quickly, intelligently, and flexibly. What we Offer: • Compensation commensurate with experience, • Comprehensive benefits package including medical, dental and vision insurance, • Health Savings Account, • Generous PTO and Holiday Pay, • 401(k) retirement plan This company is committed to fairness and equal opportunity in our hiring practices. We do not discriminate on grounds unrelated to a candidate's ability to perform the duties of the job. Our focus is on finding the best person for each role, based on merit and fit, to ensure success both for our company and for the individual's professional growth. We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above-listed items.

Harness is led by technologist and entrepreneur Jyoti Bansal, founder of AppDynamics (acquired by Cisco for $3.7B). The company has raised ~$240M in Series E venture funding, is valued at $5.5B, and backed by top investors including Goldman Sachs, Menlo Ventures, IVP, Google Ventures, J.P. Morgan, Capital One Ventures, Citi Ventures, ServiceNow, Splunk Ventures and more. Harness is building the industry’s leading AI-powered software delivery platform, enabling teams worldwide to build, test, and deliver software faster, safer, and more reliably. Writing code is only 30–40% of the engineering lifecycle — the rest involves testing, deployments, security, compliance, and optimization. Harness brings AI and automation to this outer loop, turning complex, time-consuming workflows into streamlined processes at massive global scale. The platform includes industry leading products in CI/CD, Feature Flags, Cloud Cost Management, Service Reliability, Chaos Engineering, Software Engineering Insights, Internal Developer Experience, and API discovery, observability, governance, and runtime protection. Over the past year, Harness powered 128M deployments, 81M builds, 1.2T API calls protected, and $1.9B in cloud spend optimized, helping customers like United Airlines and Choice Hotels accelerate releases by up to 75% and achieve 10x DevOps efficiency. With employees in over 25 countries, Harness is shaping the future of AI-driven software delivery — and we’re looking for exceptional talent to help us move even faster. We are seeking a Principal Customer Architect (Forward Deployed Engineer) to join our Customer Success team. In this role, you will act as a technical expert embedded with our customers to ensure they realize maximum value from our platform. You will configure and optimize platforms for client use cases, build workflows around real user needs, drive product adoption, and keep customer deployments healthy. As a strategic technical advisor, you will enable customers through hands-on support and guidance, helping them achieve their business outcomes while maintaining high satisfaction. This role reports directly to the Director, Customer Architect and will collaborate closely with Customer Success Architects, Product, Engineering, and other cross-functional teams to deliver results. • Technical Enablement & Customer Adoption: Lead technical onboarding and enablement programs to drive high customer adoption and satisfaction. Provide best-practice guidance and hands-on support so customers fully leverage our solutions, aiming to maintain over 90% product adoption in each account., • Strategic Advisory: Serve as a trusted technical advisor to customer teams, understanding their goals and challenges. Influence key stakeholders by articulating how our platform aligns with their business objectives, and guide them on strategic infrastructure improvements to achieve desired outcomes., • Business Value Reviews (BVRs): Plan and deliver regular Business Value Reviews to demonstrate progress toward customers’ goals, product usage, and realized value. Prepare compelling presentations (using Google Slides and other tools) to highlight ROI, technical achievements, and next-step recommendations., • Churn Analysis & Customer Success: Proactively monitor customer health and usage metrics. Perform churn analysis to identify at-risk accounts and technical pain points. Work with customers to resolve issues, optimize their implementations, and ensure technical success — thereby maintaining an Annual Gross Retention Rate (AGRR) above 90%., • Infrastructure as Code Management (IaCM): Deliver hands-on support in the Infrastructure-as-Code module. Help customers implement and manage IaC solutions to automate their cloud infrastructure on platforms like AWS and GCP., • Internal Developer Platforms (IDP): Guide customers in building and improving Internal Developer Platforms on Kubernetes. Assist with setting up CI/CD pipelines, container orchestration, and developer self-service workflows., • Emerging Technology Enablement: Contribute your expertise to new domains such as Software Engineering Intelligence (SEI), Cloud Cost Management (CCM), and Customer Engineering (CE). Help customers adopt these emerging solutions by providing architectural guidance and hands-on assistance., • Cross-Functional Collaboration: Act as the voice of the customer internally. Work with Product and Engineering teams to translate feedback into improvements, influence roadmaps, and troubleshoot complex issues. Partner with Customer Success Managers and Sales to strategize on account plans, renewals, and expansion. We are looking for candidates with a strong technical foundation in modern DevOps practices and tools, particularly in areas related to Infrastructure as Code and Internal Developer Platforms. Infrastructure as Code (IaC) • Hands-on experience with Terraform for managing cloud infrastructure, • Design and reuse of IaC modules across environments, • Proficiency with AWS and GCP, including networking, compute, IAM, and security, • Familiarity with Terragrunt, CDK, Cloud Formation or similar IaC automation frameworks, • Familiarity with Ansible or similar configuration management frameworks Internal Developer Platforms (IDP) • Deep understanding of Kubernetes (EKS, GKE, or self-managed clusters), • Experience with Helm, Kustomize, and other K8s tools, • Workflow orchestrations using CI/CD tools, • Knowledge of developer self-service workflows and platform engineering principles Automation • Proficiency in Python, Bash, or Go for scripting and automation, • Experience setting up comprehensive logging, alerting, and performance dashboards Security & Governance • Understanding of security best practices for infrastructure and DevOps tooling, • Exposure to tools like OPA/Gatekeeper, HashiCorp Vault, or equivalent Soft Skills • Strong customer empathy and consultative mindset, • Ability to explain complex technical architectures to a non-technical audience, • Excellent collaboration and documentation habits, • Senior-level experience (typically 5+ years) in DevOps, SRE, or related engineering roles, • Strong communication and presentation skills with the ability to influence stakeholders, • Experience in customer-facing technical roles (e.g. Solutions Architect, CSE, Professional Services) is a plus, • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience), • Relevant certifications (e.g. AWS, GCP, Kubernetes, Terraform) are advantageous, • Success in this role will be measured by high customer adoption, AGRR above 90%, and the quality of enablement and strategic guidance delivered. Remote - U.S. • Competitive salary, • Comprehensive healthcare benefits, • Flexible Spending Account (FSA), • Flexible work schedule, • Employee Assistance Program (EAP), • Flexible Time Off and Parental Leave, • Monthly, quarterly, and annual social and team building events, • Monthly internet reimbursement Pay transparency$165,000—$195,000 USD All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. Note on Fraudulent Recruiting/Offers We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at , or you can contact your local law enforcement agency.

TL;DR: Imubit is looking for a Technical Customer Support Manager to help disrupt the refining and chemical industries with breakthrough machine learning technologies. We are looking for candidates located in the Houston, TX area, willing to be hybrid (2-3 days a week) in office, but are open to remote candidates About us: Imubit is redefining how industrial companies around the world adopt and scale enterprise AI, adding millions of dollars to plant bottom lines while operating safely within constraints related to energy efficiency and sustainability. Our AI platform supports real-time optimization across complex, nonlinear industrial systems, enabling both autonomous and guided decision-making in live production environments. Fortune 500 companies rely on Imubit to continuously improve profitability and sustainability across their most valuable assets. Backed by Insight Partners, Imubit brings together deep domain expertise from companies such as Exxon and Shell with leading AI talent from Google and other top innovators. With teams across the United States and a growing international presence, Imubit is transforming operational optimization across industries ranging from refining and aromatics to polymers and LNG liquefaction. We are looking for: You, a Technical Customer Support Manager, with a passion for providing exceptional customer service and deploying strategies focused on that mission. You will take a central role in handling the most complex support cases of our customers and our field teams. You know the ins and outs of building a ticketing system for external customers and developing metrics in which the team will operate. You understand the importance of streamlining and improving processes and procedures to improve service delivery. This is a one-of-a-kind chance to join the technological team of a company with a proven ability to transcend industries through scientific inventions, that are just commencing their exponential growth. In this position, you will: • Build an external-facing customer support system that integrates a variety of Chat, Meet, Call, and Collaboration platforms with the Imubit Product, • Provide on-going support to refinery and petrochemical customers, • Act as a technical focal point and lead work in cooperation with other internal teams to drive towards finding solutions to critical field issues, • Develop service procedures, policies, and standards while addressing any SLA areas of concern, • Utilize your knowledge and understanding of all relevant industry standards and best practices to balance the long-term direction and short-term actions of the team, • Work closely with field teams on a daily basis to understand their challenges, support business needs, and deliver a consistently high-quality support experience Qualifications: • Proven experience in building and maintaining a ticketing system (ideally 5+ years), • Preferred BA/B.Sc. in Computer Science or equivalent, • Experience as a Technical Support, Escalation Engineer, QA Engineer, or a similar role, • Oversee our AWS and GCP cloud environments, making sure they run smoothly, reliably, and follow good practices, • Knowledge of Kubernetes, including monitoring and viewing container logs, • Experience working and troubleshooting in complex IT environments: both Linux and Windows, • Implement and maintain monitoring and observability solutions (e.g., Grafana, New Relic), • Monitor and analyze system data to detect issues and optimize performance, • Experience working with multiple network layers or air-gapped networks, • Comfortable with new technical tools and resourceful using those to troubleshoot and come up with creative solutions to problems, • Ability to work calmly and professionally in high-pressure situations, • Ability to multitask - work and switch among many activities at the same time, • Passionate focus on customer support and the ability to build long-term, successful working relationships with internal and external customers Imubit provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Imubit complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Imubit does not accept or retain unsolicited CVs or phone calls and/or respond to them or to any third party representing job seekers. No visa sponsorship is available for this position.

We’re a startup with big ambitions: to make estate planning modern, visual, and intelligent. ___ is the first AI-powered estate advisory platform, built by advisors, planners, and attorneys to transform how wealth is transferred across generations. Our technology unifies scenario modeling, client visualization, and document creation into one seamless, digital experience. Our team brings together diverse subject matter expertise across estate planning, wealth management, and scaling SaaS startups. We’re distributed across the U.S., with a mix of fully remote and hybrid roles, and we embrace flexibility while staying closely connected. At Vanilla, you’ll join curious builders and problem-solvers who thrive on speed, autonomy, and impact. Here, you won’t just join a company, you’ll help create it. If you’re excited to tackle hard problems, move quickly, and see your work shape both an industry and a growing startup, we’d love to meet you. The Customer Care Specialist is a key member of the Customer Care/Support team tasked with delivering an exceptional customer experience. In this role, customer satisfaction is the most important measurement of success. This role will also contribute to building and scaling the customer support experience including thoughtful attention to the mechanisms and processes that provide important insight into product usage and client health. This role is a remote position, you must be based out of one of the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Maine, Massachusetts, Minnesota, New Jersey, New York, Ohio, Pennsylvania, Texas, Utah or Washington * Deliver exceptional service to all of our customers ranging from small wealth advisory businesses to the largest financial services firms. * Identify, respond, and resolve issues and questions raised by Vanilla customers. * Provide hands-on support to our customers to ensure their ongoing happiness. * Evaluate the criticality of a given issue; isolate and escalate problems to senior management to ensure problems are solved in a timely manner. * Help clients leverage Vanilla to the greatest extent possible through both functional and conceptual instruction. * Work cross-functionally across the business with Customer Success, Sales, Product, Engineering, and Operations making sure customers get the help they need. * Provide constructive feedback on methods for optimizing the support flows and tools used for tracking and responding to customers. * Report regularly to internal stakeholders on customer support operations and work with customer success managers and sales account executives on customer related initiatives. * Collaborate with the Senior Director of Customer Success to implement and track key metrics like a Client Health Score. * Become an expert in all things Vanilla. * 3+ years of Customer Support experience. * Experience supporting customers in SaaS platforms - strong understanding of cloud-based applications, subscriptions, and common SaaS workflows. * Proven results in driving positive customer experience. * Ability to form relationships with colleagues, prospects and customers through strong interpersonal skills. * Able to thrive in a fast-paced, high-growth environment, with a high level of drive, accountability, and attention to detail. * A self-starter who thrives in a startup environment. * Excellent written and verbal communication skills. * Metrics oriented and customer satisfaction driven. * Ability to manage multiple support channels (e.g. email, chat, and phone). * Ability to explain technical concepts to non-technical users in a clear, professional manner. * Associates, Bachelor's degree in Business Administration or equivalent experience. * Knowledge of customer service principles and practices. * Proficiency in Google Suite, Salesforce Service Cloud, JIRA, and Slack. * Experience working in financial services or wealth management. * Customer service certification. The salary range for this role is $55,000 to $75,000. Our compensation packages also include a performance based bonus and equity. Compensation is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. * Flexible paid time off policy and 10 company-wide paid holidays * Parental leave, 4 weeks for all full-time employees and up to 12 weeks for birthing parents * Medical, dental, and vision benefits coverage for employees and their families * 401K eligibility after one month of employment * Free estate planning documents * Budget for learning & development and home office setup * Paid parking or transit for hybrid and in office employees Vanilla Technologies Inc. (dba "Vanilla") provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Vanilla participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Hi, we're DuckDuckGo, the online protection company and remote-first team of 300+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, annual revenue now exceeds $100m USD and millions use our browser on ___, ___, ___, and ___, our ___, and the ___. Our ___ of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work — you've come to the right place! Working on the Backend Functional Team, you'll lead complex projects across key company-wide objectives. Using Perl (Version 5), Go, and Node.js, you’ll write pragmatic, performant, testable code that works consistently, and work on related projects. Recent projects include: * Implementing AI-assisted answers and integrating them into our Search product while maintaining our privacy-first approach * Delivering improvements to Duck.ai to help us make it a competitive AI chat alternative for both free and paying users * Implementing sophisticated data processing pipelines that maintain search relevancy As a Senior Backend Engineer, you'll collaborate remotely with your peers and take responsibility for solving product issues impacting our all-in-one privacy solution, whether large or small. In time, you'll formally mentor other engineers, supporting their career growth and the growth of the Backend Team at DuckDuckGo. * 7+ years of professional experience, primarily focused on backend systems that power consumer-facing products * Product acumen to reason about technical tradeoffs in terms of user impact * Familiarity with AI agent tooling: evaluation frameworks, RAG pipelines and prompt engineering * A fundamental understanding of complex data structures and algorithms — you can develop and apply new solutions and confidently navigate and improve existing code. * Data-driven analytical skills for decision-making, stakeholder alignment, and experiment-oriented delivery * Solid project management abilities * Excellent written and verbal communication to validate and articulate decisions * Previous experience leading and mentoring experienced engineers, supporting their career goals, and unlocking their potential. $178,500 USD annually and stock options. Compensation is ___, regardless of geographic location or team. Compensation for each professional level is transparent across the organization. Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK. Our___ explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances. Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about ___. DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws. We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to ___ to let us know the nature of your request. * You’ll be required to attend meetings on camera via video conferencing * Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend. * While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week. * A successful candidate must pass a background check as a condition of joining the team. * By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work. Disclosure Statement: Use of AI in Hiring Process As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process. Key Principles: * Data Privacy: All information provided in your application will be handled in accordance with our ___. We ensure that your personal information is protected and used solely for recruitment purposes. * Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors. * Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us. By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us as at ___. Thank you for your interest in joining DuckDuckGo! #LI-DNI