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TL;DR: Imubit is looking for a Technical Customer Support Manager to help disrupt the refining and chemical industries with breakthrough machine learning technologies. We are looking for candidates located in the Houston, TX area, willing to be hybrid (2-3 days a week) in office, but are open to remote candidates About us: Imubit is redefining how industrial companies around the world adopt and scale enterprise AI, adding millions of dollars to plant bottom lines while operating safely within constraints related to energy efficiency and sustainability. Our AI platform supports real-time optimization across complex, nonlinear industrial systems, enabling both autonomous and guided decision-making in live production environments. Fortune 500 companies rely on Imubit to continuously improve profitability and sustainability across their most valuable assets. Backed by Insight Partners, Imubit brings together deep domain expertise from companies such as Exxon and Shell with leading AI talent from Google and other top innovators. With teams across the United States and a growing international presence, Imubit is transforming operational optimization across industries ranging from refining and aromatics to polymers and LNG liquefaction. We are looking for: You, a Technical Customer Support Manager, with a passion for providing exceptional customer service and deploying strategies focused on that mission. You will take a central role in handling the most complex support cases of our customers and our field teams. You know the ins and outs of building a ticketing system for external customers and developing metrics in which the team will operate. You understand the importance of streamlining and improving processes and procedures to improve service delivery. This is a one-of-a-kind chance to join the technological team of a company with a proven ability to transcend industries through scientific inventions, that are just commencing their exponential growth. In this position, you will: • Build an external-facing customer support system that integrates a variety of Chat, Meet, Call, and Collaboration platforms with the Imubit Product, • Provide on-going support to refinery and petrochemical customers, • Act as a technical focal point and lead work in cooperation with other internal teams to drive towards finding solutions to critical field issues, • Develop service procedures, policies, and standards while addressing any SLA areas of concern, • Utilize your knowledge and understanding of all relevant industry standards and best practices to balance the long-term direction and short-term actions of the team, • Work closely with field teams on a daily basis to understand their challenges, support business needs, and deliver a consistently high-quality support experience Qualifications: • Proven experience in building and maintaining a ticketing system (ideally 5+ years), • Preferred BA/B.Sc. in Computer Science or equivalent, • Experience as a Technical Support, Escalation Engineer, QA Engineer, or a similar role, • Oversee our AWS and GCP cloud environments, making sure they run smoothly, reliably, and follow good practices, • Knowledge of Kubernetes, including monitoring and viewing container logs, • Experience working and troubleshooting in complex IT environments: both Linux and Windows, • Implement and maintain monitoring and observability solutions (e.g., Grafana, New Relic), • Monitor and analyze system data to detect issues and optimize performance, • Experience working with multiple network layers or air-gapped networks, • Comfortable with new technical tools and resourceful using those to troubleshoot and come up with creative solutions to problems, • Ability to work calmly and professionally in high-pressure situations, • Ability to multitask - work and switch among many activities at the same time, • Passionate focus on customer support and the ability to build long-term, successful working relationships with internal and external customers Imubit provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Imubit complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Imubit does not accept or retain unsolicited CVs or phone calls and/or respond to them or to any third party representing job seekers. No visa sponsorship is available for this position.

We’re a startup with big ambitions: to make estate planning modern, visual, and intelligent. ___ is the first AI-powered estate advisory platform, built by advisors, planners, and attorneys to transform how wealth is transferred across generations. Our technology unifies scenario modeling, client visualization, and document creation into one seamless, digital experience. Our team brings together diverse subject matter expertise across estate planning, wealth management, and scaling SaaS startups. We’re distributed across the U.S., with a mix of fully remote and hybrid roles, and we embrace flexibility while staying closely connected. At Vanilla, you’ll join curious builders and problem-solvers who thrive on speed, autonomy, and impact. Here, you won’t just join a company, you’ll help create it. If you’re excited to tackle hard problems, move quickly, and see your work shape both an industry and a growing startup, we’d love to meet you. The Customer Care Specialist is a key member of the Customer Care/Support team tasked with delivering an exceptional customer experience. In this role, customer satisfaction is the most important measurement of success. This role will also contribute to building and scaling the customer support experience including thoughtful attention to the mechanisms and processes that provide important insight into product usage and client health. This role is a remote position, you must be based out of one of the following states: Arizona, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Kentucky, Maine, Massachusetts, Minnesota, New Jersey, New York, Ohio, Pennsylvania, Texas, Utah or Washington * Deliver exceptional service to all of our customers ranging from small wealth advisory businesses to the largest financial services firms. * Identify, respond, and resolve issues and questions raised by Vanilla customers. * Provide hands-on support to our customers to ensure their ongoing happiness. * Evaluate the criticality of a given issue; isolate and escalate problems to senior management to ensure problems are solved in a timely manner. * Help clients leverage Vanilla to the greatest extent possible through both functional and conceptual instruction. * Work cross-functionally across the business with Customer Success, Sales, Product, Engineering, and Operations making sure customers get the help they need. * Provide constructive feedback on methods for optimizing the support flows and tools used for tracking and responding to customers. * Report regularly to internal stakeholders on customer support operations and work with customer success managers and sales account executives on customer related initiatives. * Collaborate with the Senior Director of Customer Success to implement and track key metrics like a Client Health Score. * Become an expert in all things Vanilla. * 3+ years of Customer Support experience. * Experience supporting customers in SaaS platforms - strong understanding of cloud-based applications, subscriptions, and common SaaS workflows. * Proven results in driving positive customer experience. * Ability to form relationships with colleagues, prospects and customers through strong interpersonal skills. * Able to thrive in a fast-paced, high-growth environment, with a high level of drive, accountability, and attention to detail. * A self-starter who thrives in a startup environment. * Excellent written and verbal communication skills. * Metrics oriented and customer satisfaction driven. * Ability to manage multiple support channels (e.g. email, chat, and phone). * Ability to explain technical concepts to non-technical users in a clear, professional manner. * Associates, Bachelor's degree in Business Administration or equivalent experience. * Knowledge of customer service principles and practices. * Proficiency in Google Suite, Salesforce Service Cloud, JIRA, and Slack. * Experience working in financial services or wealth management. * Customer service certification. The salary range for this role is $55,000 to $75,000. Our compensation packages also include a performance based bonus and equity. Compensation is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. * Flexible paid time off policy and 10 company-wide paid holidays * Parental leave, 4 weeks for all full-time employees and up to 12 weeks for birthing parents * Medical, dental, and vision benefits coverage for employees and their families * 401K eligibility after one month of employment * Free estate planning documents * Budget for learning & development and home office setup * Paid parking or transit for hybrid and in office employees Vanilla Technologies Inc. (dba "Vanilla") provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Vanilla participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

At PrizePicks, we are the fastest-growing sports company in North America, as recognized by Inc. 5000. As the leading platform for Daily Fantasy Sports, we cover a diverse range of sports leagues, including the NFL, NBA, and Esports titles like League of Legends and Counter-Strike. Our team of over 450 employees thrives in an inclusive culture that values individuals from diverse backgrounds, regardless of their level of sports fandom. Ready to reimagine the DFS industry together? At PrizePicks, we are changing the game in daily fantasy sports. We are a passionate team of innovators dedicated to creating a best-in-class experience for our members. Our engineering team builds and scales the platform that powers our explosive growth, from real-time contest engines to the services that handle millions of daily transactions. We are looking for a Senior Software Engineer to join our Social Experience team and help us continue to build the future of fantasy sports. We are seeking an experienced Senior Software Engineer with deep expertise in Ruby on Rails to join our Social Experience team. In this role, you will design, build, and own critical Rails-based backend services that power PrizePicks’ core platform — including social feeds and profiles. You will tackle high-scope, complex technical problems, define the technical path from product idea to production, and mentor engineers across your team and the organization. This is a role for someone who thrives on solving hard backend problems and wants to have a direct impact on a product used by millions. • Design and build backend services: Architect and implement Rails-based services that are performant, scalable, and reliable, supporting high-throughput workloads and complex business logic., • Own technical delivery: Lead the technical design and implementation of complex features end-to-end — from product requirements through deployment and monitoring., • Drive system reliability: Diagnose and resolve performance bottlenecks, optimize database queries, and improve the resilience of backend systems under load., • Define technical direction: Propose and drive architectural decisions for your team’s services, evaluating tradeoffs and communicating recommendations clearly., • Mentor and elevate: Provide hands-on mentorship to Software Engineers I, II, and III on your team and in the organization through code reviews, pairing, and technical guidance., • Improve engineering practices: Define, advocate for, and improve best practices around code quality, testing, observability, and deployment for your team., • Collaborate cross-functionally: Work closely with Product Managers, Designers, QA, and other engineering teams to translate product goals into well-scoped technical solutions., • Participate in on-call rotation: Share responsibility for production incidents, contributing to root cause analysis and long-term reliability improvements. Experience: • 5–8 years of professional software engineering experience, with significant time building production Ruby on Rails applications, • Proven track record of owning and delivering complex, multi-component features in a team environment, • Experience designing and operating backend systems that handle significant scale and complexity Technical Skills: • Expert-level Ruby on Rails proficiency — you understand the framework deeply, write idiomatic Ruby, and know when to leverage or work around Rails conventions, • Strong proficiency with PostgreSQL, including schema design, query optimization, and performance tuning at scale, • Solid understanding of API design — RESTful services, serialization strategies, and versioning, • Experience with background job processing (Sidekiq or similar) and asynchronous workflows, • Experience with containerization (Docker) and orchestration (Kubernetes), • Familiarity with CI/CD pipelines and deployment automation, • Understanding of observability practices — logging, metrics, tracing, • Working knowledge of Go — our backend includes significant Go services, and cross-stack capability is valued at this level Working Style: • Comfortable working autonomously with minimal direction on ambiguous problems, • Effective communicator who can articulate technical decisions to both engineers and non-technical stakeholders, • Experience working in a fully remote engineering organization, • Able to context-switch between deep technical work and collaborative planning, • Experience leveraging AI-assisted development tools across the development lifecycle — coding, planning, scoping, and code review, • Experience integrating AI tooling into engineering workflows to accelerate team productivity, • Experience building social or relationship-driven systems (feeds, follows, reactions, activity streams, recommendation engine), • Experience designing stat-driven profile systems (aggregations, rollups, derived metrics) at scale, • Experience building social systems that are designed for rapid experimentation (feature flags, ranking experiments, growth loops), • Deep understanding of graph-shaped data modeling and fan-out patterns, • Demonstrated ability to influence technical direction horizontally across teams to ensure cohesive social experiences Where you’ll live: • This a remote position anywhere in the US is fine. #LI-REMOTE The typical salary range for this position is $170,000 to $185,000 At PrizePicks, we consider your role, level, and where you'll be working when determining our salary ranges. The compensation info you see on our job postings gives you an idea of the starting pay range for the position. Your actual pay within that range will depend on your specific work location, as well as your skills, experience, and education. Your recruiter will be happy to chat more about the specific pay range for your location and how we arrived at it during the hiring process. This application period will remain open for 30 days. We’re committed to finding the best candidate, so this date may be adjusted, and any changes will be reflected in this posting. Date Posted: March 02, 2026 First Extension: April 2, 2026 Second Extension: May 2, 2026 In addition to your great compensation package, full-time employees will be eligible for the following perks: • Company-subsidized medical, dental, & vision plans, • 401(k) plan with company match, • Annual bonus, • Flexible PTO to encourage a healthy work/life balance (2 weeks STRONGLY encouraged!), • Generous paid leave programs, including 16-week paid parental leave and disability benefits, • Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked, • Company-wide in-person events and team outings, • Lifestyle enhancement program, • Company equipment provided (Windows & Mac options), • Annual performance reviews with opportunities for growth and career development You must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. PrizePicks is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Invoca is the leading AI-powered conversation intelligence platform that enables marketing, sales, customer experience, and contact center teams to understand and act on the information within every customer interaction. By revealing the intent behind every phone call, text, and chat, Invoca drives better customer experiences, increases revenue, and improves operational efficiency. We are a dynamic, fast-growing company with a collaborative culture and a passion for innovation. Are you a technical product leader passionate about the intersection of MarTech, privacy, and AI? Do you thrive on the challenge of navigating complex technical ecosystems to drive measurable business outcomes? At Invoca, we are looking for a Senior Technical Product Manager to lead our evolution into multi-channel, revenue-oriented interactions. This role is at the heart of our platform, bridging the gap between sophisticated web attribution and the next generation of two-way conversational messaging. You will own the technical strategy for how we identify, attribute, and engage customers across the entire journey. As a Senior Technical Product Manager, you will lead the vision and strategy for Invoca’s attribution engine and our expanding SMS engagement capabilities. You will define the roadmap for our JavaScript Tag, attribution, interaction flows, and phone number management, including continuing to evolve our two-way SMS messaging capabilities geared toward driving revenue. This is a high-impact role that requires a "self-starter" mentality, a deep sense of ownership, and a refusal to settle for the status quo. You will report to the Senior Director, Product Management as a key individual contributor, ensuring our platform remains compliant and performant in an increasingly complex privacy landscape. • Strategy & Roadmap: Execute the roadmap for attribution features, prioritizing self-serve configuration and intuitive setup., • Multi-Channel Innovation: Lead the expansion into two-way SMS messaging for revenue-driving use cases., • Technical Ownership: Manage requirements for JavaScript, tags/pixels, consent management, and attribution, including browser privacy changes and server-side tracking., • Compliance Management: Oversee business and phone number registration with carriers, including 10DLC and toll-free messaging policies., • AI Integration: Partner with AI teams to develop agentic experiences that make platform configuration more intuitive., • Full-Lifecycle Leadership: Own discovery, design, execution, and iteration based on performance metrics and customer feedback., • Some Travel: Participate in customer on-sites, industry conferences, internal concept sprints, and "hackstarts" to drive product discovery and innovation., • Stakeholder Influence: Communicate technical concepts to engineering and business teams while acting as the product owner for an agile scrum team., • Experience: 5–7 years in technical product management within B2B SaaS or enterprise MarTech/AI., • Technical Depth: Expert knowledge of JavaScript, consent management, and multi-touch visitor journeys., • Messaging Expertise: Experience SMS-enabling businesses, including knowledge of 10DLC/Toll-Free carrier rules., • AI Knowledge: Familiarity with agentic AI, LLMs, or modern orchestration frameworks., • Execution: A track record of solving complex technical problems with urgency and accountability., • Strategic Thinking: Strong analytical skills and the ability to succeed in ambiguous environments. This role is remote and open to candidates located in the United States and Canada only. Please note that we are unable to provide visa sponsorship for this position at this time. At Invoca, all new hires in the U.S. receive benefits starting on day one of employment. Our benefits offerings include: Please note that benefits for teammates outside the U.S. may vary in accordance with their country’s laws and regulations. • Flexible Time Off – We encourage a healthy work-life balance. Our flexible paid time off policy allows you to recharge and take time away as needed., • Paid Holidays – Invoca provides 16 U.S. paid holidays, including a winter break, giving you ample opportunity to refresh and spend time with friends and family., • Health Benefits – Our healthcare program includes medical, dental, and vision coverage, with multiple plan options so you can choose what works best for you and your family. Fertility assistance is also included., • Retirement – Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%., • Stock Options – All employees are invited to share in Invoca’s success through stock options., • Mental Health Program– Well-being support on a broad range of issues is available through our SpringHealth program., • Paid Family Leave – Up to 6 weeks of 100% paid leave is provided for baby bonding, adoption, and caring for family members., • Paid Medical Leave – Up to 12 weeks of 100% paid leave is provided for childbirth and medical needs., • InVacation – As a thank-you to our long-term team members, we offer a bonus after 7 years of service., • Wellness Subsidy – We provide a subsidy that can be applied toward gym memberships, fitness classes, and more., • Position Base Range - Salary Range $117,000-$175,000 plus bonus potential We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. #LI-Remote

What’s in it for you? Ready to make a serious impact? Millions of people already rely on Calendly, and we’re still in the midst of exciting product growth — it’s a fantastic time to join us. Everything you’ll work on here will accelerate your career to the next level. If you want to learn, grow, and do the best work of your life alongside the best people you’ve ever worked with, then we hope you’ll consider allowing Calendly to be a part of your professional journey. What’s so great about working on Calendly’s Customer Experience team? We provide a high touch experience to each customer and enable them to maximize our product so that they can gain valuable time back into their day to day. Why do we need you? Well, we are looking for a Customer Support Specialist who has a curiosity for technology, critical problem-solving skills, and a desire to enable customers! You will report to a Manager of Customer Service being on the front lines of customer support issues during our second shift hours. You will resolve tickets via Live Chat, Phone or Email promptly in a fast-paced environment and effectively maintain expert-level product knowledge. You will have the opportunity to participate in Calendly support initiatives and you will be measured by personal and team goals & metrics. Many customers have experienced the value of Calendly firsthand, and our team makes a huge impact on that experience. In order to stay at the top of industry customer service standards, we need to continually grow our team. • Be the first point of contact for our users when they need help or have questions, providing solutions and creating the very best Calendly support experience, • Help our customers schedule more meetings, • Take a consultative approach to problem-solving, • Maintain fantastic written communication skills, • Be a Calendly product, use-case, and scheduling industry expert, • Patiently empathize with customers with every interaction, • Attend ticket audits and receive active feedback on a regular basis, • Document & advance customer and internal issues appropriately, • Go above and beyond to serve our customers and your team (be a self-starter), • Use your technical savviness and resourcefulness to assist customers relatively autonomously, • Take ownership over the customer experience you provide, • 1+ years of experience in software (SaaS) customer support, • Technical software troubleshooting skill and experience, • Live Chat or Phone customer support experience a plus, • Someone who thrives in a challenging, fast-paced environment and enjoys helping people, • A self-starter mentality and desire to make a direct, tangible impact on a rapidly growing product and company, • Drive and ability to thrive in a metrics-focused role and team environment, • Phenomenal written and verbal communication skills, • Outstanding time management skills, • Someone who works collaboratively with a passionate, customer-centric team, • Authorized to work lawfully in the United States of America. Calendly does not engage in immigration sponsorship at this time Our ideal candidate will thrive in a fast-paced, high-volume, email, phone, and live chat-based customer support environment. This role will require product expertise, exemplary time management skills, critical thinking about problem-solving, and effective communication throughout the customer experience. Due to the hours of coverage, it is imperative that the person in this role exercise good, professional judgment and be able to thrive in a relatively self-sufficient context. We're looking for self-starters who are curious and intrinsically motivated to make an impact. In order to best serve our customers globally, and to support multiple time zones, seven days a week. • This role has a consistent 5-day per week work schedule that will include one weekend day: your shift each week will be Tuesday - Saturday, 4pm - 1am EST. Tier 1 Hourly $19.62 - $26.55 USD Tier 2 Hourly $19.62 - $26.55 USD Tier 3 Hourly $19.62 - $26.55 USD The ranges listed above are the expected annual base salary for this role, subject to change. Calendly takes a number of factors into consideration when determining an employee’s starting salary, including relevant experience, relevant skills sets, interview performance, location/metropolitan area, and internal pay equity. Base salary is just one component of Calendly’s total rewards package. All full-time (30 hours/week) employees are also eligible for our Top Performer Bonus program (or Sales incentive), equity awards, and competitive benefits. Calendly uses the zip code of an employee’s remote work location, or the onsite building location if hybrid, to determine which metropolitan pay range we use. Current geographic zones are as follows: • Tier 1: San Francisco, CA, San Jose, CA, New York City, NY, • Tier 2: Chicago, IL, Austin, TX, Denver, CO, Boston, MA, Washington D.C., Philadelphia, PA, Portland, OR, Seattle, WA, Miami, FL, and all other cities in CA., • Tier 3: All other locations not in Tier 1 or Tier 2 If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please let your Recruiter know when first connecting with them. Calendly is registered as an employer in many, but not all, states. If you are located in Alaska, Delaware, Hawaii, Idaho, Iowa, Montana, Nebraska, North Dakota, Rhode Island, South Dakota, and West Virginia, you will not be eligible for employment. Note that all individual roles will specify location eligibility. All candidates can find our Candidate Privacy Statement___ Candidates residing in California may visit our Notice at Collection for California Candidates here:___ This role may require occasional travel for company events, team collaboration, or offsites.

We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to this ___ directly. Who we need Infinity Software has been part of Aquila since 2021. We build software that helps alternative lending institutions lend money to all individuals regardless of their financial history. At Infinity, we recognize that the only way for our clients to perform better is for our software to outperform the status quo, surpass the competition, and exceed expectations. Our highly customizable platform delivers functionality to manage loan products, marketing campaigns, collections, analytics, and reporting with precision and efficiency. Reporting to the Senior Manager, Customer Success, we are looking for a Customer Support Specialist. You will be the trusted point of contact for a portfolio of 20 to 40 clients across the United States and Canada. You will ensure timely, accurate, and professional support by managing inquiries, troubleshooting technical issues, and guiding users through software features. Your ability to handle multiple priorities, provide real-time assistance via phone, chat, and email, and maintain a clear and friendly communication style will be essential to creating an exceptional client experience. This is a full time, fully remote position within the United States or Canada with working hours aligned to 9am - 5pm PST. What’s in it for you Challenges. You are seeking a customer support role where no two days are the same. This is an opportunity to provide technical support and training to a diverse audience on complex and highly customizable solutions that undergo regular updates and enhancements. You want to be part of a mission-driven organization where your expertise directly helps customers extend access to small loans for individuals who need them most. Impact. At Infinity, we have built a focused, fun, and collaborative remote environment where talented individuals come together to create something meaningful. We are committed to fulfilling our mission—to give both our employees and customers the freedom to grow. With 4 billion people globally excluded from traditional financial systems, your work will have real-world impact. Professional growth. You will work alongside a manager who brings a coaching mindset to leadership; someone who wants to support you as a valued team member and unique individual. A former collegiate baseball player and current coach, he is dedicated to helping you refine your skills, play to your strengths, and advance your career, enabling you to deliver your best performance consistently. As part of Constellation Software, you will have access to continuous learning, internal mobility, and advancement opportunities within Infinity, Aquila, or another business line. How you will make an impact: • Customer support. You will manage incoming support requests, triage emails and calls, create tickets when needed, and resolve issues efficiently. You will address concerns from password resets to functionality questions with professionalism and accuracy. You will provide real-time assistance and follow up consistently to ensure resolution and client satisfaction., • Problem resolution and collaboration. You will be responsible for thoroughly researching and documenting solutions to complex issues by digging into historical data, reviewing past closed tickets, and leveraging internal team knowledge. You will collaborate closely with Developers and Business Analysts, actively engage in group communication channels to share findings, and contribute to efficient, client-focused solutions. You will actively participate in team meetings, training sessions, and webinars to ensure alignment and ongoing development., • Knowledge sharing and process improvement. You will gather client feedback, communicate enhancement requests to Product and Development teams, and train clients on new releases. You will take part in continuous learning and knowledge sharing to drive ongoing improvement across the team. Here’s what you bring: • The experience. You have 2+ years of experience in technical customer support, ideally in a startup or high-growth environment. You thrive in a fast-paced setting where your initiative, drive, and autonomy meet and exceed the needs of customers. You take a service-oriented and solution-oriented approach to every problem, conducting thorough research, gaining valuable insights, and applying your findings to solve complex issues effectively., • The flexibility. You are available to work from 9:00 a.m. to 5:00 p.m. Pacific Time (PST) to provide responsive support to our clients during their business hours., • The technical skills. You are proficient with Microsoft Office, databases, and remote access tools. You have a growth mindset and can quickly come up to speed on new releases and functionality, learning new tools quickly. You are comfortable learning and adapting to new technologies, including chatbots, automated ticketing systems, and AI-enhanced help desk platforms, and you understand how these tools can streamline and enhance support workflows., • The solution focus. You are analytical, detail-oriented, and client-focused with strong critical thinking, problem-solving, and organizational skills. You can identify patterns, reference prior resolutions, and build upon existing documentation., • The interpersonal skills. You possess excellent verbal and written communication skills, enabling you to build relationships and earn trust with ease. You can interact confidently with customers at any level, delivering clear information and support and translating technical guidance for non-technical audiences. You are a collaborative team member in a virtual environment. You are responsive, exercise sound judgment, and understand the importance of tone, timing, and clarity in every exchange. You value inclusivity and show respect for differing perspectives. Why join? Aquila is a division of Constellation Software Inc., one of the largest and most successful software companies in Canada and the most successful technology stock in Canada over the last 10 years [TSE: CSU]. Our entrepreneurial culture, lean environment, and people come together to form a dynamic organization where purpose drives our growth. This is a place where high performance and hard work are rewarded, where leaders are grown, and where the best ideas win. With the autonomy to be creative and curious, we collaborate and iterate to achieve real impact in the communities we support. We spend our days asking questions and challenging the status quo, manipulating our structure, roles, and internal operations in order to stay ahead in a competitive landscape. If you share our growth mindset, relationship-focused approach, and high moral fiber, you will thrive at Aquila. Apply now. Diversity and inclusion are not mere words on paper to us. We welcome and appreciate candidates with a range of backgrounds and experiences. If you have most of the qualifications we are seeking, and want to play an integral role in our success, apply to express your interest. What you can expect from our interview process: • A virtual interview with a Talent Advisor to express your interest in the role and share your experience. The conversation will be recorded using BrightHire, an AI-powered video interview tool. More details will be shared when you are invited to interview., • A virtual technical interview with the Senior Manager, Customer Success and the Team Lead, to review your technical knowledge and customer service approach and to explore how you fit with the role and the team., • A virtual interview with the Director of Operations to discuss the mission and growth strategy of the company. Aquila welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We are excited to speak to you about this opportunity. If you are interested in joining our growing team, please apply to this ___ directly.

Qleen makes it easy for homeowners to automate their chores, from house cleaning to yard maintenance, window cleaning, and pool maintenance. With our fully vetted service providers, super-easy online booking application, and A+ customer service team, Qleen makes it easy for customers to manage their household work. We are looking to grow our customer service and service provider service teams. You might be the customer service team member we need if you are the following: • Detailed: You are thorough in your work and with tracking progress on your tasks, • Self Managing: Can work with little to no supervision, • Ready & Willing: Can take on interesting and uncommon customer service issues, • Computer Skills: Able to work with applications you haven't seen before and know how to troubleshoot common computer issues, • You will be the first point of contact in our call center answering incoming calls from customers and Service Providers., • Respond to customer emails, texts, and web chat inquiries., • Help customers with bookings, including booking a service, canceling, and rescheduling., • Help Service Providers with questions or issues regarding Work Orders and policy questions., • Help customers and Service Providers troubleshoot software issues, • Able to analyze customer emails and provide a thoughtful response that addresses all aspects of a customer's concern, • Able to handle incoming phone calls from customers without getting nervous, • Track multiple issues at the same time, • Ability to troubleshoot software malfunctions, • Able to work efficiently on a remote-based team of co-workers PLEASE NOTE: This is a remote job, but only available for residents of Arizona Required • A computer and quiet place to work, • A good internet connection, • $17.50 to $20.50/hr, • Based on experience, • Health Insurance Benefits available, • Paid Time Off You can learn more about us at ___.

Hi, we're DuckDuckGo, the online protection company and remote-first team of 300+ on a mission to raise the standard of trust online. Founded in 2008 and profitable since 2014, annual revenue now exceeds $100m USD and millions use our browser on ___, ___, ___, and ___, our ___, and the ___. Our ___ of trust, inclusivity, and empowered project management underpins everything we do, where each team member takes full ownership of their projects, from scoping and execution to postmortem. If you're seeking end-to-end ownership of your work — you've come to the right place! Working on the Backend Functional Team, you'll lead complex projects across key company-wide objectives. Using Perl (Version 5), Go, and Node.js, you’ll write pragmatic, performant, testable code that works consistently, and work on related projects. Recent projects include: * Implementing AI-assisted answers and integrating them into our Search product while maintaining our privacy-first approach * Delivering improvements to Duck.ai to help us make it a competitive AI chat alternative for both free and paying users * Implementing sophisticated data processing pipelines that maintain search relevancy As a Senior Backend Engineer, you'll collaborate remotely with your peers and take responsibility for solving product issues impacting our all-in-one privacy solution, whether large or small. In time, you'll formally mentor other engineers, supporting their career growth and the growth of the Backend Team at DuckDuckGo. * 7+ years of professional experience, primarily focused on backend systems that power consumer-facing products * Product acumen to reason about technical tradeoffs in terms of user impact * Familiarity with AI agent tooling: evaluation frameworks, RAG pipelines and prompt engineering * A fundamental understanding of complex data structures and algorithms — you can develop and apply new solutions and confidently navigate and improve existing code. * Data-driven analytical skills for decision-making, stakeholder alignment, and experiment-oriented delivery * Solid project management abilities * Excellent written and verbal communication to validate and articulate decisions * Previous experience leading and mentoring experienced engineers, supporting their career goals, and unlocking their potential. $178,500 USD annually and stock options. Compensation is ___, regardless of geographic location or team. Compensation for each professional level is transparent across the organization. Eligibility for company-sponsored health benefits is limited to team members based in the United States. This program does not extend to team members located in other countries, such as Canada or the UK. Our___ explains how we prioritize your wellbeing including paid parental leave, office setup, and co-working allowances. Hiring works best when it's a two-way street. Learn how we help you get to know DuckDuckGo, envision your future role here, and find out more about ___. DuckDuckGo provides equal work opportunities to all team members and applicants, and it prohibits discrimination and harassment of any type on the basis of race, color, ethnicity, caste, religion, age, sex (including pregnancy), national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by our policies or federal, state, or local laws. We want to ensure that our hiring process is accessible. If you need reasonable accommodation for any part of the application process because of a medical condition or disability, please send an email to ___ to let us know the nature of your request. * You’ll be required to attend meetings on camera via video conferencing * Expect to travel at least two times a year: once for our all-hands meetup and again for a team retreat (each around 4-5 days). While extenuating circumstances may impact attendance, everyone is strongly encouraged to attend. * While we offer a flexible work arrangement with no core hours, expect an average full-time commitment of 40 hours per week. * A successful candidate must pass a background check as a condition of joining the team. * By applying for this role, you confirm that all information submitted is accurate and complete. You further acknowledge that providing false or fraudulent information during the application process is cause for denial of an offer, revocation of any existing offer, or other adverse action, up to and including termination after the start of your commencement of work. Disclosure Statement: Use of AI in Hiring Process As part of our commitment to enhancing our recruitment process, we utilize artificial intelligence (AI) technology to assist in reviewing and summarizing job applications and test projects, including those tools integrated into our recruitment vendor platforms. We use AI to flag potentially fraudulent applications, analyze and summarize applicants’ experience, interviews, and project performance, and help streamline our selection process. Key Principles: * Data Privacy: All information provided in your application will be handled in accordance with our ___. We ensure that your personal information is protected and used solely for recruitment purposes. * Human Oversight and Accountability: The AI technology is designed to support our hiring team by providing insights and summaries of applications and evaluations of test projects against scoring rubrics. All final evaluations and hiring decisions, however, will be made by our hiring team, who will consider the AI's input alongside other factors. * Transparency: We believe in transparency regarding our hiring practices. If you have any questions about how AI is used in our recruitment process, please feel free to reach out to us. By submitting your application, you acknowledge and consent to the use of AI technology in our review process. If you would like to request an alternative selection process, please contact us as at ___. Thank you for your interest in joining DuckDuckGo! #LI-DNI

This is a 100% remote role for candidates based in the Washington D.C. Metro Area (D.C., Maryland, Virginia). We are seeking a Senior Business Development Manager who can create and convert a pipeline into revenue. This is a revenue-driving role focused on originating new opportunities, securing strong teaming positions, and producing measurable wins to accelerate growth. Base plus commission. The Opportunity • Identify and qualify near-term FY26 opportunities with a realistic path to award, • Convert existing relationships into booked subcontract revenue, • Introduce Viderity to funded program offices where you have direct access, • Build a pipeline that is defensible under detailed questioning, • Clearly articulate Viderity’s value proposition What You Will Do • Develop and execute a focused plan tied to revenue outcomes, • Create new opportunities and manage pipeline stages and gate analyses, • Secure subcontracting roles on awarded contracts where you have direct access, • Evaluate competitors and conduct SWAT analyses, • Own the full business development lifecycle from identification through the proposal and post-award transition., • Contribute to solution shaping and pricing strategy discussions, • Represent Viderity at conferences and meetings with clear opportunity focused purpose and follow-through Required Experience • 10+ years’ experience working in federal business development, • Personally attributable wins, • Strong relationships at both program and contracting levels, • History of securing subcontracting roles on active contracts, • Ability to evaluate probability of win using real access and positioning, not template scoring models, • Understanding of acquisition trends and competitive dynamics, • Experience aligned to digital services, modernization, technology implementation, or data-driven initiatives, • Clearance a plus Ideal Attributes • 5+ years’ experience supporting a small business (HUBZone/WOSB preferred), • Opportunity/Revenue driven focus, • Resilient and detailed oriented, • Comfortable operating in a lean environment (Note: task cross over may occur), • Local to the DC Metro area preferred, • Travel on an as-needed basis for networking and conferences, • Salary range $140,000 - $270,000, including commission, based on qualifications and experience. If you enjoy challenges, let’s chat and see if this might be a good fit! About Viderity Viderity, a woman-owned HUBZone small business supporting the Federal government for over 15 years, seeks a key member of our core growth team to expand our Federal Civilian contract base after recent successes by our team at the Department of War and Justice. Viderity delivers mission-focused digital services, application development, data management, and strategic program solutions to support federal agencies. We pride ourselves on high performance, strong client relationships, and measurable mission impact as recognized by multiple corporate awards. Your application has been successfully submitted!

At Squarespace, Customer Operations empowers users to give voice to their ideas and make it easy for them when they need help. Our team runs 24/7 with about 400 people between New York, Dublin, Portland and a remote workforce. Customer Support Associates are on the front lines working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand. This remote role reports to a Customer Support Team Lead. Your first two weeks at Squarespace will include mandatory virtual training from October 13 - October 24 remotely taking place in the Hawaii Timezone. You must currently live in the following states to apply: Arizona, Hawaii, Idaho, Utah, New Mexico, Oregon, or Washington. Applicants must have a dedicated home office setup with a reliable and stable Wi-Fi connection. Please note that we do not support digital nomad lifestyles or international work arrangements. • Respond to customer-submitted live chats and email in a timely manner, • Queue-based, typing work will account for approximately 90% of the role, • Live Chat is our primary channel of support in this role, • Troubleshoot and guide customers through questions and issues with their Account, Billing, Domain, or other transactional inquiries, • Independently meet targets across Quality, Productivity and Customer Satisfaction, in email and live chat, • Stay up to date on new product features and improvements, • Identify isolated customer experiences and escalate important issues, • Open availability to work a 40 hour work week that spans weekends and holidays as our customers need us, • 1+ years customer-facing experience required in a similar role (retail, hospitality, online support), • Expertise with written communication and the ability to spot spelling and grammar errors, • Proficiency with decoding conversations, identifying the cause, and aligning on end goals, • Capability of prioritizing competing requests, • Familiarity with the Squarespace platform, • Consistent and dependable WiFi and a personal workspace that allows you to be free from distraction and fully customer focused, • Currently live in: Arizona, Hawaii, Idaho, Utah, New Mexico, Oregon, or Washington., • A choice between medical plans with an option for 100% covered premiums, • Health Savings Account with Squarespace funding, • Fertility and adoption benefits, • Supplemental Insurance plans, • Headspace mindfulness app subscription, • Global Employee Assistance Program, • Retirement benefits with employer match, • Flexible paid time off, • 20 weeks for parental leave and up to 12 weeks to care for an ill family member, • $100 per month remote Stipend, • Access to supplemental insurance plans for additional coverage, • Education reimbursement, • Employee donation match to community organizations, • 8 Global Employee Resource Groups (ERGs) The hourly rate for this position will vary based on job-related criteria including relevant skills, experience, and location, among other factors. Some roles may be eligible for overtime pay. Squarespace is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1,500 is headquartered in bustling New York City, with offices in Dublin, Ireland, Aveiro, Portugal, and coworking spaces in the UK, Netherlands, and Australia. For more information about our company culture, visit ___. Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We are proud to be an equal opportunity workplace. #LI-Remote #LI-BW1 Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process. Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.

Mercier Consultancy MD invites you to join our Dutch Customer Support Team in Bulgaria, with paid relocation included! This opportunity is perfect for those eager to immerse themselves in a new culture while providing outstanding service to our Dutch-speaking clients. As a vital member of our team, you will ensure that every customer interaction is positive and efficient. • Provide exceptional customer service to Dutch-speaking clients through various channels such as phone, email, and live chat., • Address customer inquiries regarding products, services, and account issues promptly and professionally., • Manage and resolve customer complaints while maintaining a high level of customer satisfaction., • Document all customer interactions accurately in our CRM system and suggest improvements where needed., • Work collaboratively with cross-functional teams to solve complex issues and enhance the overall customer experience., • Stay updated on product knowledge, policies, and industry trends to provide informed support., • Fluency in Dutch (oral and written) is required; proficiency in English is an advantage., • Experience in customer support or related roles is preferred., • Strong communication skills with the ability to build rapport with customers., • Excellent problem-solving abilities and a proactive approach to managing customer issues., • Familiarity with CRM software and online communication tools is beneficial., • Ability to thrive in a remote work environment and manage time effectively., • Willingness to relocate to Bulgaria with relocation assistance provided., • Competitive Monthly Salary, • Fully Paid Relocation Package, • Monthly Performance Bonus, • Fully Paid Training, • Health Insurance, • And Much More...

Job DescriptionJob Title: Audio Visual Technician Location: South San Francisco, CA Department: Audio Visual Services Schedule: Full-time, flexible availability including nights and weekends as required General Summary: The Audio Visual Technician is responsible for delivering professional, high-quality AV support across conference rooms, event spaces, and offsite locations. This role will be focused on Live Event Support as well as setup, operation, troubleshooting, and teardown of AV systems, and supporting hybrid/virtual meetings. Technicians will manage assigned tickets, respond to urgent requests, and execute preventative maintenance tasks in a fast-paced corporate environment. The ideal candidate is proactive, client-focused, highly organized, and adaptable to changing priorities.Key Responsibilities: Event & Meeting Support • Set up, operate, and troubleshoot AV systems for in-room meetings throughout campus Provide technical support for events in large venues, conference rooms, and offsite venues. This includes pre-meeting preparations, rehearsals and testing, • Execute complex event support in key events spaces including Webcasting, audio mixers as A-1 tech, video switching, lighting systems, video camera operation, content and media management and operation to name a few, • Operate virtual collaboration tools (Google Meet, Zoom, MS Teams, etc.) and support remote presenters or participants., • You will be expected to adapt to varying levels of technical complexity, as support requirements may differ based on the specific needs of each meeting or event Webcasting & Video Production:, • Responsibilities include pre-meeting consultations and prep, set up and operate webcast equipment, monitor and control the live stream ensuring quality and stability across video, audio, and overall connectivity, viewer analytics, and redundancy, • Support post-production tasks such as video editing using platforms like Adobe Premiere (preferred). Upload finished tasks to the local portal, • Collaborate with webcast technicians supporting in-room requirements during multi-tech webcast events to ensure seamless delivery.Preventative Maintenance:, • Perform regular preventative maintenance in key event space and high-complex conference rooms, • Identify and report faulty equipment, and proactively suggest improvements or replacements.Client Communication & Service Excellence:, • Act as a professional liaison between AV services and clients, ensuring clear, timely communication, • Verify and clarify AV requirements prior to events, proactively resolve issues, and manage expectations, • Maintain composure and professionalism during high-stress or time-sensitive situations. Ongoing training in client event spaces to ensure proficiency with advanced AV systems and complex event technologies, • Arrive on time for assigned meeting and event support, onsite or offsite. This goes without saying. Technical & Administrative Tasks:, • Accurately record all AV support activities in OPUS and ServiceNow, ensuring timely closure of service tickets, • Stay current on equipment updates and emerging AV technologies., • Maintain timely communication to confirm availability for urgent support needs, and proactively update key groups in designated chat groups, including critical information related to AV room status, issues and solutions, • Support data/reporting tasks and process feedback to improve services.Backup Queue Coordination (As Needed):, • Support ticket prioritization, technician dispatching, and communication in the absence of the AV Queue Coordinator as a shared responsibility amongst other technicians, • Assist with monitoring urgent AV requests and routing them appropriately.Required Qualifications:, • High school diploma or equivalent required., • 2+ years of experience in AV live event support or a related technical role., • Strong working knowledge of AV signal flow, audio mixing, projection systems, and control interfaces., • Familiarity with hybrid meeting platforms (Zoom, Google Meet, MS Teams, etc.). Experience with Mac and PC platforms, and collaborative tools such as Google Slides, Sheets, Docs, and Microsoft Excel., • Excellent customer service and communication skills—both written and verbal., • Able to lift up to 50 lbs. unassisted and 100 lbs. with assistance.Preferred Qualifications:, • Experience with video production, live streaming, and post-event editing (Adobe Premiere or similar)., • A1 Live Audio Mixing experience, V1 Level Cam Operator Familiarity with video switching, PTZ cameras, and lighting systems., • Experience in High Level AV Support in Conf Rooms in Corporate Environments Understanding of SNOW (ServiceNow) ticketing systems or similar, • Valid driver’s license and access to a reliable vehicle for your commute to maintain consistent and timely attendance

Job DescriptionOverview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Badging Admin - Full Time in San Jose, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech and communications location, where you will monitor assigned areas, conduct routine patrols, and remain visible to help deter security-related incidents. In this role, you will deliver outstanding customer service and clear communication while supporting a caring, agile, and innovative team that values reliability, teamwork, and integrity every day. Position Type: Full Time Pay Rate: $26.00 / Hour Job Schedule: DayTimeMon08:00 AM - 04:30 PMTue08:00 AM - 04:30 PMWed08:00 AM - 04:30 PMThur08:00 AM - 04:30 PMFri08:00 AM - 04:30 PM • Ability to meet and maintain any applicable State licensing or certification requirements Type and Length of Specific Experience Required: • Must possess a minimum of 2 years of work experience in a direct customer service role, • Work history to include all of the following:, • Demonstrated understanding of security operations, • Ability to act in a decisive manner in emergency situations, • Demonstrated planning, organizational and project management skills Skills Required: X Effective oral and written communication X Planning and organizing X Proficiency with Microsoft Office Applications X Problem solving Financial forecasting, predicting X Coaching, mentoring, motivating X Active listening X Encourage effective teamwork X Assess and evaluate situations effectively X Synthesize facts, concepts, principles X Multitasking X Identify critical issues quickly and accurately X Compile, sort, and interpret data X Research, investigate, compile information X Mediate conflict with tact, diplomacy X Write informatively, clearly and accurately Negotiate X Advanced Creativity X Safety Oriented X Setting and achieving goals X Strong diplomacy skills and sensitivity protocol X Attending to detail X Other: III. OTHER RELATED ATTRIBUTES THAT WOULD ENHANCE HIRING CONSIDERATION: • College degree in business, hospitality, or other administrative management field Specific Task or Responsibility 1 Responsible for ensuring services requested by client employees (including WPR, IT, and HR), contractors and visitors are completed in a timely manner 2 Responsible for all badge production (HelpZone requests) employee/vendor badges, temporary/ /service badges, including remote printing at various locations. 3 Provides badge support for Cisco intern events, and acquisitions. 4 Responsible for maintaining all Client Service office equipment conducting weekly inventory Processing shipments of badges and other equipment to other Cisco offices. 5 Responsible for side projects assigned by Corporate Security department 6 Understand and successfully executes his/her post orders including enforcement of client and company policies, rules and regulations 7 Incoming phone calls, click to chat, service badge activation requests, processing email requests and case creation/management 8 Running badge reports, conducting audits and organizing badge related events 9 Attend and provide topics for one to one and monthly team meetings. Title(s) and number of employees supervised: N/A VII. TRAVEL: 0 % travel per year: Regional National International VIII. PHYSICAL REQUIREMENTS AND ENVIRONMENT: Environment: Office; minimal to no work in extreme temperatures is expected Major activity: Working on PC while sitting; telephone use Physical efforts to carry out job duties: Limited, to include some standing, bending, limited stretching and reaching Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: . If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: . Requisition ID 2026-1584304

Job DescriptionGridmatic is a high-growth startup and a new kind of energy company, delivering affordable, clean power by optimizing renewable energy and grid-scale batteries. With offices in the Bay Area and Houston, we bring together Silicon Valley–style innovation with deep, hands-on expertise in real-world power markets and energy retail.As solar and wind become the fastest-growing sources of electricity, variability from weather and grid conditions makes energy prices more volatile. Gridmatic tackles this challenge with industry-leading forecasting and optimization—and gives our team the opportunity to work on problems that truly matter. Forecasting and trading energy are the foundation of what we do. We ingest large-scale data—weather, prices, load, and grid conditions—to build probabilistic machine learning forecasts that drive real operational decisions. Our work directly determines when power is bought, stored, or deployed, turning uncertainty into value for customers and the grid.Our impact is measurable. Gridmatic is the most profitable participant in ERCOT’s wholesale market and operates the top-performing battery asset in CAISO. Profitable without venture capital, we offer a collaborative, low-ego environment where rigorous thinking, autonomy, and continuous learning are core to how we work. The Company:Gridmatic is a startup trying to help decarbonize the grid by using deep learning to forecast energy prices. We believe better forecasting can have a real-world impact on energy and climate. As extreme weather events get more common, energy prices become increasingly volatile — for instance, in the Texas energy market, prices can go 50x higher than usual in extreme scenarios. When this happens, the ability to forecast these price spikes becomes increasingly important. We use our machine learning (ML) forecasting and optimization to trade in energy markets, make large-scale battery storage systems more efficient, and sell energy to businesses to protect them from extreme price volatility. Our deep learning models have proven very successful in trading in energy markets, we’re successfully operating multiple large batteries (50MW+), and we now sell energy to hundreds of businesses. We have a very strong team with significant expertise in ML, energy, and optimization. If you’re interested in working on complex real-world problems, large-scale data challenges, and applying ML to climate and energy, we’d love to talk to you. The Role:We’re looking for an engineer to help lead the scaling and reliability of our data infrastructure, which is core to the ML work we do at Gridmatic. Forecasting energy prices is challenging. We have very effective price forecasting models, but we’d like to go much further — scaling the amount of data we can use in our ML models by a factor of 10-100x by incorporating petabyte-scale weather data, increasing spatial granularity of our price forecasting, and more. We’d also like someone who can tackle the challenge of scaling and improving reliability of our data platform. We deal with a lot of real-world problems when ingesting data from external sources — downtime, late-arriving data, changing schemas. Improving the reliability of our data pipelines will be critical to our ability to make an impact on the grid.What we’re looking for: • Experience building the infrastructure for large-scale data processing pipelines (both batch and streaming) using tools like Spark, Kafka, Apache Flink, and Apache Beam., • Experience designing and implementing large-scale data storage systems (feature store, timeseries DBs) for ML use cases. Strong familiarity with relational databases, data warehouses, object storage, timeseries data, and being adept at DB schema design., • Experience building data pipelines for external data sources that are observable, debuggable, and verifiably correct. Have dealt with challenges like data versioning, point-in-time correctness, and evolving schemas., • Strong distributed systems and infrastructure skills. Comfortable scaling and debugging Kubernetes services, writing Terraform, and working with orchestration tools like Flyte, Airflow, or Temporal., • Strong software engineering skills. Being able to write easy-to-extend and well-tested code. Our stack includes: Python, GCP, Kubernetes, Terraform, Flyte, React/NextJS, Postgres, BigQueryWhat you might work on:, • Owning and scaling our data infrastructure by several orders of magnitude. This includes our data pipelines, distributed data processing, and data storage., • Building a unified feature store for all our ML models., • Efficient storing and loading hundreds of terabytes of weather data for use in AI-based weather models., • Processing and storing predictions and evaluation metrics for large-scale forecasting models.You might be great for this role if:, • You have 4+ years of experience building data infrastructure or data platforms, • You have experience with ML infrastructure and have worked at companies that use ML for core business functions, • You’re comfortable with ambiguity and a fast-moving environment, and have a bias for action, • You learn and pick up new skills quickly

GitLab is an open-core software company that develops the most comprehensive ___, used by more than 100,000 organizations. Our ___ is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like ___ and ___, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our ___ and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. ___ as we build technology that transforms how the world develops software. As the Senior Professional Services Technical Architect, you'll be a key technical leader within GitLab's Professional Services organization. You'll guide customers through complex, high-impact engagements so they can realize the full value of the GitLab platform. You'll own the end-to-end technical architecture across projects in the Americas. This starts with discovery and scoping and continues through detailed design, delivery, and validation of our engagements. You'll make sure every solution aligns with customer goals and GitLab best practices. You'll report to regional Professional Services leadership and translate business and technical requirements into quality deliverables that can be reused across projects. You'll lead projects with multiple consultants and provide expert DevSecOps and AI-driven development guidance that drives successful adoption and long-term outcomes. In your first year, you'll deliver high-impact customer engagements while refining our architectural standards and delivery approaches. You'll establish yourself as a trusted technical advisor to customers and a go-to resource for complex implementations within the team. You'll deepen collaboration with Sales, Product, Engineering, and Professional Services Engagement Managers. You'll also strengthen how we approach discovery, design, and delivery across on-premises and cloud environments. It's a unique opportunity to shape how GitLab designs and delivers technical solutions for some of the world's most innovative companies. You'll help define the future of DevSecOps and AI-assisted delivery through hands-on architecture, mentorship, and thought leadership. • Delivering high-level technical architectures for complex GitLab implementations, including infrastructure, security, and integration designs that align with each customer's goals and constraints, • Leading large-scale migrations from source systems to GitLab using tools like Congregate, and defining detailed cutover and validation plans to minimize risk and downtime, • Designing and deploying GitLab environments on customer on-premises and cloud providers using the GitLab Environment Toolkit, Terraform, and Ansible in line with GitLab reference architectures, • Providing DevOps and DevSecOps consulting, including CI/CD, cloud, and SCM modernization, and guiding customers on best practices using GitLab Flow, Pipeline Components, and AI-assisted development workflows with GitLab Duo, including code suggestions, chat, and agentic tools that accelerate software delivery and improve developer productivity, • Coordinating technical implementation activities across internal Professional Services consultants, partner consultants, and customer teams to ensure aligned, on-time, and high-quality delivery, • Creating and maintaining technical collateral such as delivery kits, runbooks, and training materials that enable consistent, repeatable services delivery across regions and partners, • Leading technical discovery and solution design sessions with customers and partners, translating business objectives and constraints into clear, actionable technical requirements and statements of work, • Supporting Professional Services leadership by vetting partner consultants and new hires for technical depth and delivery experience, and providing enablement sessions on new or strategic service offerings, • Deliver high-level designs and oversee GitLab deployments to customer environments (on-premises and cloud providers) using Terraform, Ansible, and the GitLab Environment Toolkit, ensuring solutions align with GitLab reference architectures and defined customer expectations., • Engage with customers under a Statement of Work, driving high-quality outcomes such as increased adoption and usage of the GitLab platform., • Plan and execute migrations from source systems to GitLab using tools such as Congregate, ensuring data integrity, minimal disruption, and clear communication with stakeholders., • Provide DevSecOps consulting, including guidance on frameworks like GitLab Flow and DORA best practices. Help customers adopt AI-assisted development practices with GitLab Duo, including code generation, chat, and agentic workflow features, to modernize their software delivery practices and drive GitLab adoption., • Lead and mentor Professional Services and partner consultants by coordinating implementation activities with developers and customer points of contact, and by sharing best practices, communication approaches, implementation strategies, and reusable documentation, delivery kits, and training materials on large-scale enterprise engagements., • Partner with Professional Services Engagement Managers, customers, partners, and GitLab Professional Services Engineers to scope and create Statements of Work, lead technical discovery sessions to understand business goals, technical constraints, and requirements, and provide level-of-effort estimates, risk identification, trade-off discussions, and architecture recommendations that translate into clear, actionable designs and task-level work to support successful delivery., • Stay current on GitLab product releases, features, and fixes, and proactively share relevant updates and insights with the Professional Services team through enablement sessions and asynchronous communication., • Support Regional Delivery Managers with technical vetting of partner consultants and new hire candidates, as well as staffing assessments for complex Statements of Work., • Demonstrated progressive experience delivering complex, customer-facing technical consulting engagements from discovery and design through implementation and handover, ideally within a technology or software professional services environment. Strong background in professional services delivery models and technical consulting, including the ability to define, estimate, and communicate task-level work and align technical solutions with customer business goals., • Proven ability to design and document scalable architectures for GitLab or similar DevOps platforms, including infrastructure, security, and integration patterns across on-premises and cloud environments, with the strategic thinking and technical acumen to translate customer requirements and constraints into robust reference architectures, migration approaches, and implementation roadmaps., • Experience leading cross-functional delivery teams (for example, Professional Services engineers, partner consultants, customer technical leads, and architects), with a focus on clear technical direction, collaboration, and shared accountability for outcomes., • Deep familiarity with modern DevOps and DevSecOps practices and tooling, including source code management, continuous integration and continuous delivery, and infrastructure as code, with hands-on experience implementing these in enterprise environments., • Hands-on experience with infrastructure-as-code and configuration management tools, particularly Terraform and Ansible; familiarity with migration tools like Congregate and the GitLab Environment Toolkit., • Excellent communication and interpersonal skills, with the ability to lead technical discovery sessions, explain complex concepts to both technical and non-technical stakeholders, and build trusted advisor relationships with customers and partners., • Ability to operate autonomously in a fully remote, distributed, and asynchronous work environment, while managing multiple concurrent engagements, maintaining consistent target billable utilization, and adapting to ambiguity and change., • Experience with DORA metrics and software delivery performance measurement, with the ability to help customers establish baselines, set improvement goals, and leverage GitLab's analytics capabilities to track deployment frequency, lead time, change failure rate, and recovery time, is a plus. The Professional Services team at GitLab helps customers get the full value of our platform through consulting, implementation, and enablement services. We design, deliver, and improve service offerings and delivery models that drive successful outcomes, accelerate adoption, and support long-term customer success. Our team includes managers, architects, engineers, project managers, and other specialists across multiple regions, and we work asynchronously to support customers globally and maintain continuous progress. We emphasize open communication with customers and internal teams and adapt how we work as their needs evolve. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our ___ and ___. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $144,500 - $309,600 USD How GitLab will support you • ___ support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from ___ are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our ___ Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also ___ and ___. If you have a disability or special need that requires ___, please let us know during the ___.

Job Description Job Title: Customer Service Representative Location: Remote Job type: Full-time Contractor (W2) Pay Range: $20-25/hour Mandarin Speaking and writing is required for this position Who We Are: Think Academy US (), a 100% owned subsidiary of TAL Education Group(NYSE: TAL), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children's ability to think critically, to strengthen their logic skills, and to help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL's online and offline education platform. Think Academy is seeking a high-energy, high-potential Customer Success Specialist to set up the customer success journey. This person should be passionate about helping and supporting student's learning experiences, takes full ownership of user experience, learns quickly, can handle complex situations, and consistently delivers a high standard of service. This role is critical to ensuring that our customers (mostly parents) receive timely, accurate, and professional assistance across multiple communication channels. What You Will Do: • Serve as the primary contact for our current parents and students, providing timely and professional support via chat, email, WeChat, and phone., • Respond to parent and student inquiries regarding courses, learning progress, study planning, activities, exams, account access, and platform usage, ensuring accurate, timely, and professional communication., • Handle urgent or complex cases with strong ownership, proactively finding solutions and ensuring problems are fully resolved., • Guide customer through the learning journey and help ensure students receive a smooth and positive learning experience., • Document issues, identify recurring patterns, and collaborate with internal teams to improve workflows and user experience., • Maintain a high standard of service quality, empathy, and professionalism in every interaction., • Day shift:, • Mon-Fri: 10am-7pm, • Sat-Sun:8:30am-5:30pm, • Night shift: 3pm-12am, • Previous experience in customer service, customer success, education support, or similar customer-facing roles is highly desired., • Fast learner with the ability to understand complex processes, policies, and product details., • Strong problem-solving skills with the ability to stay calm under pressure and think clearly in urgent situations., • Excellent communication skills — capable of explaining information simply, professionally, and empathetically., • Highly organized, detail-oriented, and able to manage multiple tasks in a fast-paced setting., • Strong sense of ownership toward user experience, always aiming to deliver the best possible outcome for families., • Tech-savvy and comfortable using multiple communication tools and internal systems., • Excellent verbal and written communication skills

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: • Previous experience in customer service or sales is a plus., • Great communication skills, • Ability to listen to and understand customer needs., • Good problem-solving skills, • Comfortable working remotely and independently, • Willingness to learn and develop new skills., • Ability to adapt to change in a dynamic environment., • If this sounds like you, we'd love to chat! What You Can Expect: • Flexible schedule, • 100% Remote position (Work from home), • Hands on training, • Life insurance, • Health insurance reimbursement, • Industry-leading resources and technology We hope to see your application soon!

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: • Previous experience in customer service or sales is a plus., • Great communication skills, • Ability to listen to and understand customer needs., • Good problem-solving skills, • Comfortable working remotely and independently, • Willingness to learn and develop new skills., • Ability to adapt to change in a dynamic environment., • If this sounds like you, we'd love to chat! What You Can Expect: • Flexible schedule, • 100% Remote position (Work from home), • Hands on training, • Life insurance, • Health insurance reimbursement, • Industry-leading resources and technology We hope to see your application soon!

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: • Previous experience in customer service or sales is a plus., • Great communication skills, • Ability to listen to and understand customer needs., • Good problem-solving skills, • Comfortable working remotely and independently, • Willingness to learn and develop new skills., • Ability to adapt to change in a dynamic environment., • If this sounds like you, we'd love to chat! What You Can Expect: • Flexible schedule, • 100% Remote position (Work from home), • Hands on training, • Life insurance, • Health insurance reimbursement, • Industry-leading resources and technology We hope to see your application soon!

📍 Locations: San Francisco (Hybrid), New York (Hybrid), Columbus (Hybrid), or Remote (US) We’re hiring an AI Engineer to shape how AI shows up across ReadMe’s product: from how developers explore and understand APIs to how companies author and maintain their documentation. We’re at the forefront of a major shift in developer experience: * AI agents need APIs to talk to each other, and those APIs need to be understandable, structured, and explorable * At the same time, writers and developers are looking for better ways to generate and maintain documentation with AI We're a small team of humans (and___) working together to do big things — and that’s where you come in. In this role you’ll have a transformational impact on ReadMe across both the trajectory of the business and our thriving culture. ReadMe helps more than 5,000 leading startups and tech companies build beautiful, personalized, and interactive developer hubs. If you’ve ever visited the developer docs for PagerDuty, Samsara, or Nvidia, you’ve used ReadMe! We love what we do because it’s so much more than just documentation. We’re providing tools for teams to build a better developer experience and make their products and APIs easier to use. We’ve got great support from our investors at Accel who led our___, and___ reflects the open, caring, and whimsical culture we want to maintain as we scale. This isn’t a feature team where a PM hands you tickets. You’ll help decide what gets built, why it matters, and how it works end-to-end. You’ll work on systems that are already live across thousands of developer hubs and define what they become next. ReadMe's AI surface spans three bets we're doubling down on: * Documentation that writes itself. AI that watches code change and keeps docs current — from PR-level suggestions to org-wide audits that surface and fix quality issues at scale. * Answers, not search results. A conversational layer embedded directly in developer hubs, grounded in real docs, that gives developers the right answer instead of a list of links to dig through. * APIs that are agent-ready. As AI agents increasingly talk to APIs, the structure and clarity of those specs matters more than ever. We're building the systems that make APIs understandable by both humans and machines. Day to day, you’ll: * Design end-to-end AI systems: combining LLMs, embeddings, retrieval pipelines, and structured outputs into reliable product features. * Build grounding and retrieval layers: indexing docs, OpenAPI specs, and customer data to support accurate, context-aware generation. * Define evaluation systems: measuring accuracy, latency, cost, and user impact; building feedback loops to continuously improve quality. * Handle real-world complexity: malformed specs, inconsistent docs, edge-case APIs, and ambiguous user queries. * Make architectural tradeoffs: latency vs. quality, cost vs. coverage, deterministic vs. generative approaches. * Own production reliability: observability, fallbacks, rate limiting, and safe degradation when systems fail. * Work across the stack: from model orchestration and backend systems to the UI surfaces that expose them. * Want to own meaningful systems end-to-end, not just features. * Care deeply about developer experience and documentation quality. * Enjoy working on problems where AI, APIs, and product design intersect. * Have strong instincts about what makes AI actually useful and where the industry is headed. * Experience building with LLMs in production, not just prototypes. * Strong JavaScript/TypeScript or Python experience. * Experience working with: * Embeddings and retrieval systems (RAG). * Prompting and structured outputs. * Evaluation and iteration of AI systems (quality, latency, cost). * Comfort working with APIs and structured data (JSON, OpenAPI, schemas). * Experience designing and shipping end-to-end systems, from backend pipelines to user-facing product surfaces. * Strong instincts around when to use AI vs. deterministic approaches. * Experience improving AI reliability, observability, and production readiness. * Familiarity with real-world edge cases (messy data, inconsistent inputs, ambiguous queries) and how to handle them. * Build a deep understanding of ReadMe’s AI systems and product surfaces. * Ship meaningful improvements to existing AI features. * Get close to real customer workflows and pain points. * Own a core part of one of our AI systems. * Drive improvements in quality, reliability, and user experience. * Contribute to product and technical direction. * Be a key driver of AI across the product. * Ship systems used daily by thousands of developers and teams. * Help define how AI reshapes developer hubs and API workflows. * We can’t wait to read your resume and (hopefully personality-filled) cover letter! Let us know what excites you about full stack engineering, and help us get to know you better! * If we think we might be a good fit for you, we’ll set up a 30 minute phone chat with our VP Engineering Moses! He’ll tell you more about the role, and get a chance to hear about your experiences. * Next will be a second 30 minute phone interview with Davin, one of our Engineering Managers, where we’ll dive a bit more into your background. * We’ll then do a technical assessment with a couple of ReadMe engineers. * Finally we’ll invite you to an "onsite" interview conducted over Zoom! These usually take 3.5 to 5 hours including an hour break in between. We are able to be flexible with the schedule and split it up over two days if that works best for you! We start with a 15-minute get-to-know-you with the people you’ll be interviewing with, and then have you talk with people one-on-one later on. * We’ll let you know how things went within a week! If it still seems like a good fit all around, we’ll extend you an offer! If not, we will update you to let you know so you aren’t left hanging. * Unlimited PTO with a three-week minimum. 🏝️ * Fully covered medical, dental, and vision insurance for you, and 100% for your dependents. * A One Medical membership. 👨‍⚕️ * A gym or fitness stipend of up to $150 per month. 🏋️‍♀️ * One-to-one donation matching of up to $1,000 per year. 💸 * Twelve weeks of paid parental leave after the birth or adoption of a child. 🐣 * Work from home. 🏠 * Three offsite retreats per year to get together with coworkers and plan for the quarter ahead. ✈️ * Take a look at our___ for more information on our benefits! 📘 Not sure if you’d be the right fit? Apply anyway! We’d love to see your application. At ReadMe, we’re committed to cultivating a diverse and inclusive workplace. We welcome people of all different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a pleasant and supportive place to work. We'd love to have you come join us here! ReadMe is open to hiring folks fully remote in the US, hybrid, or in-person at our New York or San Francisco HQ.

Customer Support Representative - Tier 2 (Remote) Shift: Thurs, Fri, Sat, Sun & Mon 2PM - 10PM PST Founded in June 1996, VS Media is an industry leader specializing in highly interactive, high-traffic, live video chat websites. Spanning the globe with over 200 million visitors per month and 80 million ads per day, we provide a platform for adults to discover new kinds of interactive content through live video and chat services. Our size and scale stretches across every continent, delivering powerful technology to enhance our clients’ online presence. From streaming live video to billing solutions to gamification development, we leverage the latest technology to provide the best digital experience possible. This is a fully remote position for applicants ONLY in AZ, CA, CO, IN, NY, OK, TN, AND TX. About the Job Tier-2 Customer Support Representatives play a critical role in ensuring the success of customers using our platform. They serve as primary points of contact for inquiries across phone, live chat and email, while also providing essential regulatory and compliance support. Successful Tier-2 Representatives deliver exceptional service with care, attention and professionalism. They possess outstanding communication and interpersonal skills, excel at multitasking and demonstrate strong attention to detail, critical thinking and empathy in every customer interaction. In addition to managing general inquiries, Tier 2 Representatives handle complex issues escalated beyond Tier 1, ensuring timely, accurate resolutions that align with company policies and standard. General Responsibilities • Tier-1 Support Services Assist in the optimal delivery of Tier-1 support services. This includes providing general account support, basic product functionality and feature support, basic account sign-up assistance, updating customer interactions, basic codes of conduct compliance, and other support items as needed based on the expected Tier-1 knowledge base and skill level. • Tier-2 Support Services Tier-2 Support Representatives play a critical role in providing privacy and regulatory guidelines while ensuring customers adhere to relevant policies and established codes of conduct. They also support the efficient delivery of Tier-2 services by providing troubleshooting support, responding to inquiries related to payments, product functionality and features, as well as subscription and membership services. Additionally, this role involves conducting first-line reviews of fraud and risk concerns and coordinating timely escalation to the appropriate teams when necessary. • White Glove Support Assist in the optimal delivery of Tier-2 support services. This includes providing troubleshooting support, answering inquiries related to payments, product functionality and features and subscription and membership services. Tier-2 Support Representatives play a crucial role by providing privacy and regulatory support and ensuring customers adhere to relevant policies and establish codes of conduct. • Support Escalation Support Representatives are responsible for ensuring that all communications beyond their expertise are escalated in a way that ensures a positive and valuable experience for our customers. Handovers should be carefully executed in a reassuring manner that inspires confidence in our support processes. Qualities of a Successful Candidate • Detail Oriented: Strong attention to detail is a skill that our Customer Support Representatives must demonstrate on a day-to-day basis., • Effective Communication This role requires an individual with excellent written and verbal communication skills, with a strong ability to convey information both clearly and professionally. Empathy Customer support representatives must build a foundation of trust, create positive customer experiences, and build lasting connections with customers by employing an empathetic tone within their customer service interactions. Compensation will include hourly pay. Full benefits package including health/dental/vision and an attractive 401K plan. We will consider qualified applicants with a criminal background. Principals ONLY! CCPA Notice at Collection for California Employees and Applicants Effective Date: January 1, 2023 Drafted and Updated: October 27, 2022 VS MEDIA, INC. collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information: • Identifying information, such as your full name, gender, date of birth, and signature., • Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status., • Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information., • Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN)., • National identifiers, such as SSN, passport and visa information, and immigration status and documentation., • Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes., • Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records., • Financial information, such as banking details, tax information, payroll information, and withholdings., • Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information., • Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks., • Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location., • Sensory or surveillance information, such as COVID-19 related temperature checks and call monitoring and video surveillance. The Company collects Personal Information to use or disclose as appropriate to: • Comply with all applicable laws and regulations., • Recruit and evaluate job applicants and candidates for employment., • Conduct background checks., • Manage your employment relationship with us, including for:, • onboarding processes;, • timekeeping, payroll, and expense report administration;, • employee benefits administration;, • employee training and development requirements;, • the creation, maintenance, and security of your online employee accounts;, • reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill;, • workers' compensation claims management;, • employee job performance, including goals and performance reviews, promotions, discipline, and termination; and other human resources purposes. • Manage and monitor employee access to company facilities, equipment, and systems., • Conduct internal audits and workplace investigations., • Investigate and enforce compliance with and potential breaches of Company policies and procedures., • Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company., • Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance., • Perform workforce analytics, data analytics, and benchmarking., • Administer and maintain the Company's operations, including for safety purposes., • For client marketing purposes., • Exercise or defend the legal rights of the Company and its employees, affiliates and agents. To view our applicant/employee privacy notice visit ___ If you have any questions about this Notice or need to access this Notice in an alternative format due to having a disability, please contact ___ or at 1-800-685-9236.

Credit9 is seeking a Bilingual Customer Service Representative to join our team. The primary responsibilities for this role include professionally dialing, answering, screening, and transferring calls in a timely manner. Additionally, the representative will manage inbound and outbound calls, handle escalated issues, update information in our CRM, and deliver outstanding customer service. Compensation: $18.00 per hour Work Location: Remote (Arizona) Work Hours: Full-time: 9:00 am- 6:00 pm pst. About Us: At Credit9, we put our clients at the center of everything we do, empowering thousands to meet their financial goals. By working in highly collaborative, agile teams, we're defining a new industry and offering immediate solutions to debt problems along with financial consultations to ensure lasting success. Join us to contribute, innovate, and advance in an environment with opportunities. Your Responsibilities: • Manage a high volume of inbound and outbound calls to update our clients., • Answer client emails/chats through our internal database., • Follow call center scripts when handling different topics., • Redirect clients to appropriate departments and teams when applicable., • Identify customer needs, clarify information, research every issue, and provide solutions., • Keep records of all conversations in our call center database CRM., • Assist Debt Consultants with client enrollment processes., • Follow all communication procedures, policies, and guidelines during every customer interaction., • Update client information through the progression of their enrollment (email, chat, or phone)., • Assist clients with modifications to their program (Drafts, Billing, Retention, etc.)., • Maintain professional relationships with customers through ongoing excellent customer service., • Meet or exceed call quotas both personally and as a team. Skills and Qualifications: • Ability to collaborate effectively within a team., • Fluent in both Spanish and English, • Proficient typing skills for accurate data entry and record-keeping., • Fundamental understanding of computer operations., • Customer-centric attitude with patience, friendliness, and positivity., • Practical communication skills (verbal and written). Education and Experience: • High School diploma or equivalent required., • Prior customer service is preferred. Company Benefits: • Ongoing training and development, • Opportunity for career advancement, • Medical, • Dental, • Vision, • Company Paid Group Life / AD&D Insurance, • 7 Paid Holidays and 2 Floating Holiday Days to use at will, • Paid Time Off, • Flexible Spending/HSA, • Employee Assistance Program (EAP), • 401(k) match, • Referral Program Credit9 is proud to be an Equal Opportunity Employer. Credit9 does not discriminate based on race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. Note To Agencies: Credit 9 maintains an internal recruiting department to handle staffing needs. While the company occasionally collaborates with temporary staffing agencies, placement services, and professional recruiters ("Agency"), it is crucial for Agencies not to contact Credit 9 employees directly for candidate presentations. Our policy dictates that internal recruiting teams or authorized personnel present all candidates to hiring managers. Please refrain from sending unsolicited resumes directly to Credit 9, whether via mailing address, fax machine, email, or directly to our employees. Such submissions, even through Agencies, will be considered as the property of Credit 9. The company will not entertain fees for placements resulting from unsolicited resumes. Any candidate submitted by an Agency through an unsolicited resume will be considered a referral, free of charges or fees. Thank you for your understanding and cooperation.

Adult & Family Medicine Virtual Care Physician Opportunities with Kaiser Permanente throughout Northern California and Central California Fulfilling the promise of medicine Kaiser Permanente / The Permanente Medical Group Adult and Family Medicine Virtual Care Physician (aka Virtualist) Exciting openings for remote work! The Permanente Medical Group, Inc. (TPMG) is seeking physicians who are board certified or board eligible by an American Specialty Board to provide virtual care in a variety of ways that may include, but not limited to, scheduled and unscheduled video visits, telephone visits, E-visits, chat, and secure messages. • Positions can be fully virtual/remote., • Applicants must reside in and be licensed to practice in California, • Five years of post-residency experience required., • Applicants may also be required to receive licenses in multiple other states. Ideal candidates: • Must be flexible with the duration of work shifts and 24/7 availability, including weekdays, weekends, and holidays., • Must be willing to work shifts in flexible increments (i.e. 1-10 hour units)., • Ability to deliver exceptional care experience., • Possess excellent documentation and coding skills in the EMR accurately and efficiently., • Embody a commitment to high-quality medical care with the ability to contribute to organizational quality goals on population health., • Handle a fast-paced environment with competing priorities efficiently., • Adhere to established guidelines for evidence-based care with a focus on resource management., • Excellent communication skills with patients and colleagues., • Collaborative team player and colleague., • Be comfortable using multiple types of messaging and communication systems, including but not limited to, phone, text, secure messages, chat, Cortext, and Microsoft Teams., • Be flexible with changing workflows., • Willingness to learn and adapt to existing and new technology tools. Full-time annual salary range is $214,440 to $221.100. EXTRAORDINARY BENEFITS: • Competitive compensation and benefits package, including comprehensive vision, medical, and dental, • Interest Free Home Loan Program up to $250,000 (approval required), • Relocation Assistance up to $10,000 (approval required), • Malpractice and Tail Insurance, • Life Insurance, • Optional Long-Term Care Insurance, • Paid holidays, sick leave, and education leave, • Shareholder track, • Three retirement plans, including a pension plan and 401(k) The Permanente Medical Group, Inc. (Kaiser Permanente Northern California) is one of the largest medical groups in the nation with over 10,000 physicians, 21 medical centers, numerous clinics throughout Northern and Central California, and an over 80-year tradition of providing quality medical care. For more information about these career opportunities, please visit: FAMILY MEDICINE: Contact Bianca Canales at: or 510-421-2183 INTERNAL MEDICINE: Contact Michael Truong at: or 510-390-1662 We are an Equal Opportunity Employer and VEVRAA Federal Contractor. Connect With Us: Facebook: @TPMGPhysicianCareers LinkedIn: /company/the-permanente-medical-group/ Instagram: @TPMGPhysicianCareers

Chat Customer Representative - Remote. As such, another of the live chat agent responsibilities is to identify such major pain points. Live chat agents need to be able to provide concise information to customers.

What you can expectThe Solutions Engineer role at Zoom offers both technical and sales opportunities. This position requires expertise in customer business needs and the Zoom Communication platform. The role involves serving as a trusted advisor, advocating for customers, and aligning technical requirements with product development. Responsibilities include testing environments, driving internal demand, and supporting Account Executives with collaboration solutions. Candidates should have experience in AI, telephony, video, and application sales. Knowledge of Zoom features like Chat, Meetings, Video, Phone, and APIs is essential. Familiarity with platforms such as Microsoft, Amazon, Cisco, RingCentral, and 8x8 is highly valued. About the TeamThe Zoom sales team drives success by delivering advanced communication solutions to clients across industries. They engage globally with passion and foster strategic partnerships. Their customer-focused approach expands Zoom's presence and helps businesses maximize virtual collaboration potential. Responsibilities * Designing and architecting next-generation communication solutions; conduct demonstrations and proof of concepts for prospective customers * Leading solution design, selling activities, and RFQ/RFP response and preparation * Building and sharing competitive intelligence while working across multiple boundaries to drive the Zoom vision What we're looking for * 10+ years of technical experience in Collaboration technologies and 5+ years in customer-facing technical roles * Demonstrate business acumen, executive presence, and SaaS Collaboration sales experience (web conferencing, cloud voice, UCaaS) * Demonstrate In-depth knowledge of traditional voice communications systems and AI-capable applications * Communicate excellently with ability to present technical solutions clearly to diverse audiences * Apply end-to-end IT systems knowledge to customer solution design * Able to mentor team members, lead when needed, and thrive in high-growth environments $131,200.00 $262,400.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value. Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location based compensation structure; there may be a different range for candidates in this and other locations At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application! Anticipated Position Close Date: 05/30/26 Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn () for more information. About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment? At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form () and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. Zoom is proud to be an equal opportunity workplace and is an affirmative action employer. All your information will be kept confidential according to EEO guidelines

We have an opening for a talented Amazon Customer Service Representative (Remote) to assist customers with orders, returns, and account issues via phone, chat, or email. Interact with customers and colleagues in a professional manner. Interact with customers and colleagues in a professional manner.

As a Remote Customer Support Representative, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email.

A community-focused organization in California is seeking a dedicated remote Chat Customer Representative.The ideal candidate will provide exceptional support via chat, answering customer inquiries, resolving issues related to products and services.Candidates should possess strong analytical, commun

Job Description Welcome to PFU America, Inc. (PAI) an established leader in the Document Imaging industry, delivering innovative scanning solutions and services that enable our customers to solve critical business productivity and streamline operations. We are also the proud creators of Happy Hacking Keyboard (HHKB), which strives to be the best performing, highest quality and most satisfying line of keyboards on the planet. Born from the vision of a perfect computer keyboard, HHKB has become the go-to digital companion for programmers, gamers, hackers and high-performance keyboard enthusiasts over the past 25 years. While our headquarters is based in the heart of Silicon Valley in Santa Clara, CA, our teams do great work from just about anywhere. We offer excellent benefits and an inclusive culture that rewards hard work and teamwork, encourages intellectual growth and celebrates diversity. Learn more about PAI here: We are seeking a customer-focused Technical Support Engineer (Level 1) to deliver high-quality technical assistance for our imaging products and software. This role is ideal for individuals who enjoy troubleshooting, helping customers succeed, and growing their technical skillset. This is a temp to hire position and work location would be either be remote or local to Santa Clara, Ca (If local, this will be a hybrid role working 2 days in the office and 3 days working remote each week) or 100% remote in the US. Job Type: Temp to hire Location: Santa Clara, CA (Hybrid) or remote (anywhere in the US) Pay Range: $25/hr What You’ll Do • Provide first-level technical support via phone, chat, and email, • Troubleshoot hardware and software issues using diagnostic tools and knowledgebase resources, • Guide customers on proper use and configuration of scanners and applications, • Accurately document cases and manage your support queue to ensure timely resolution, • Escalate complex issues appropriately after thorough first-level troubleshooting, • Meet performance goals for customer satisfaction, utilization, and case quality, • Stay current on products, tools, and procedures through training and self-study, • 2+ years of technical support or customer-facing experience, • Associate degree or equivalent experience, • Strong verbal and written communication skills, • Solid understanding of computer hardware, software, and operating systems, • Familiarity with scanners, TWAIN/ISIS drivers, or imaging software (preferred), • Mechanical or electro-mechanical aptitude (a plus), • Collaborative and supportive technical environment, • Opportunities for skill development and career growth, • Exposure to enterprise imaging technology and solutions

Requirements Must be 18 years of age or older Prior experience in customer service, hospitality, call center, or virtual support roles is preferred Excellent written and verbal communication skills Strong organizational and multitasking abilities in a remote setting Comfortable using email, chat, an

This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's software. Engaging with customers via chat and encouraging them to place an order. You can close the sale directly on the chat and by s

This position is fully remote, and all you need is a strong internet connection and a phone or a laptop to be able to chat with customers and use the company's software. Engaging with customers via chat and encouraging them to place an order. You can close the sale directly on the chat and by s

Want to build a brighter, bolder future and cultivate your career?.Join Ecolab’s team and help create a world in which we all thrive.Our Institutional team enhances customer success in sectors like hospitality, foodservice, long-term care, commercial, education, and government by focusing on satis

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

This remote-friendly opportunity can sit in NYC (where our headquarters is located), one of our office hubs (Austin, Miami, Denver, Mountain View, or Seattle), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withho

Resource Innovations is seeking Customer Service / Data Entry Specialists to provide processing and customer support for multiple clients throughout the nation.If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to cli

Resource Innovations is seeking Customer Service / Data Entry Specialists to provide processing and customer support for multiple clients throughout the nation.If you agree that climate change is one of the biggest issues facing the world today and want to be able to do something contribute to cli

Remote first culture with in-office flexibility in San Francisco.

Remote Customer Service Specialist. Respond to customer inquiries via phone, email, and chat with professionalism and care.

Remote first culture with in-office flexibility in San Francisco.

Remote First culture, potential for company-wide in-person gatherings. Home office allowance for remote workers.