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Job Description Job Description 1. Title of Job Customer Support Representative 2. Description of Responsibilities Responds to service related customer inquiries, trouble, and/or complaints by phone and email. Instructs network carriers to troubleshoot circuit outages and usability issues. Communicates with application service providers/resellers to respond to customer inquiries. Provides customers with remote instructions to isolate the cause of Internet connection outages. Provides customers with basic instructions on the use of the application and internet related services. Escalates trouble tickets to the engineering team once the work level of a service ticket is beyond the scope of the 1st level support. Manages ongoing service tickets and ensure the expected service levels. Sends notices for planned or unexpected service outages to customers in a timely manner. Opens appropriate tickets with the datacenter related inquiries and troubles. Creates, revises, and translates manuals, documents, and reports when needed. Regular working hours is 9am 5pm Eastern Standard Time (EST). With teamwork, covering working hours of 9 am 5 pm Pacific Standard Time (PST) from Monday to Friday (12 8 pm EST from Monday to Friday), in case of absence of a customer support representative covers working hours of 9 am 5 pm Pacific Standard Time (PST). Collects information from department of Professional Services to enable to perform LAN support and its troubleshooting. Creates manuals to perform LAN Support and its troubleshooting for customer support. Leads customer support staffs to perform LAN support and its troubleshooting with sharing information. 3.Reporting This position reports to Manager, Customer Support and/or General Manager, Professional Services and/or Chief Operating Officer. The other persons will be designated by President & CEO if necessary.

Job DescriptionJob Description Ingram Content Group (ICG) is hiring for a Manager, Book-to-Screen Rights to contribute to our team in our New York office. This is not a remote position, but hybrid schedules will be offered. The person hired for this role will be based in our NY office. In this role, you will manage MediaScout, a new and growing book-to-screen information service. You’ll lead a team focused on rights data acquisition, relationship and market development, and customer growth. As the Manager you’ll oversee sales development, implement product improvements, and influence our online branding and voice. You’ll be tasked with generating revenue for MediaScout. In addition, you will work with management to develop and forecast sales targets and appropriately manage expenses so we can scale our growth profitably. Do you have experience working with book-to-screen adaptations? Have a passion for helping publishers, agents, and authors be successful? ICG connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you share that passion, enjoy working in a fast-paced environment, and want to contribute to a strategic part of the business that is evolving and expanding, we can’t wait to meet you! Required Qualifications: • Bachelor’s degree in Business Administration or related field, • 5 years’ experience in film &/or tv rights, entertainment industry, or related, • 2 years’ experience in Sales, • Manages a team of sales and business representatives, setting sales goals, establishing sales strategies, and ensuring a successful client experience., • Monitors and manages product development to meet customer and market needs., • Recruits, hires, trains, and conducts performance evaluations for associates, ensuring consistent application of company policies and taking corrective action when necessary., • Manages and grows client relationships by developing tailored pitches and leading and attending client business reviews., • Works with marketing and PR teams to develop and execute promotions, education, and training of MediaScout to ensure sales and pipeline growth and increased market share., • Works with the Finance team to manage and recommend pricing, discounts, expense targets, and contributes to budget planning and forecasting. Perks/Benefits: • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA., • 15 vacation days & 12 sick days accrued annually and 3 personal days, • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more, • Encouraged continued education with our tuition reimbursement program, • Financial and in-kind opportunities to engage with non-profits in your community, • Company match program for United Way donations, • Volunteer opportunities and in-kind drives for non-profits throughout the year All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. • EOE-Race/Gender/Veterans/Disabled, • We participate in EVerify., • EEO Poster in English, • EEO Poster in Spanish

Job Description About JWP Connatix: JWP Connatix is the most comprehensive independent video technology and monetization platform, helping broadcasters, publishers, and advertisers deliver premium streaming and online video experiences while maximizing video revenue across all screens. The company offers an end-to-end platform that streamlines live and on-demand video with hybrid monetization models, unique data and insights, unmatched customer service, and the largest independent premium video marketplace, providing the entire media ecosystem with enhanced scale, transparency, and revenue. • Our video players are embedded directly on publisher sites including Accuweather, Axel Springer, Dotdash Meredith, McClatchy, Penske Media Co., and more., • We work with leading brands and agencies including American Express, Citi, Dentsu, Mars, UM, and more helping them target ads against our publishers' video content. The JWPC Account Management team is responsible for driving long-term publisher growth by fostering meaningful partnerships and ensuring positive outcomes for our clients. In this role, you'll be the main point of contact for our premier publishers, leveraging your industry knowledge to maintain and grow your accounts. This role is essential to JWPC's growth, managing a book of business that utilizes a wide range of our media-focused technology. With a consultative approach, you will develop a deep understanding of each publisher's video and monetization strategy and align them with the JWPC platform to drive measurable results. As a Senior Account Manager, you will: • Serve as the primary point of contact and trusted advisor for a dedicated portfolio of premier publishers, ensuring their success with the JWPC platform., • Build and maintain strong relationships with key decision-makers and day-to-day stakeholders within leading media organizations., • Proactively identify and pursue opportunities for account growth, including upsells and the adoption of new features to enhance video monetization and ad yield., • Become an expert on the JWPC platform, effectively communicating its value proposition and guiding publishers to maximize their engagement and revenue., • Work cross-functionally with Account Executives, Solutions Engineers, Publisher Solutions, Product, and Technical Support teams to champion publisher needs and improve client outcomes., • Oversee the full publisher lifecycle post-sale, from onboarding and implementation to performance reviews and strategic renewals., • 3-5+ years of experience in Account Management, Publisher Development, or a related role within the digital media or advertising technology industry., • A proven trusted advisor who understands how to support publisher requests while identifying and positioning growth opportunities within your accounts., • Strong relationship-building, negotiation, and communication abilities., • Ability to occasionally travel to meet clients in person to present business reviews, drive relationships, and discuss strategy., • Deep understanding of the publisher landscape, online video platforms (OVPs), and advertising technology (e.g., SSPs, DSPs, ad serving)., • Ability to understand technical concepts and a strong desire to learn new technology to solve publisher challenges., • Experience meeting or exceeding revenue and growth targets., • A collaborative mindset with a high level of integrity, resourcefulness, and professionalism., • Premier Client List: You will manage and grow a strong list of existing leading publishers and media brands., • Strong Team & Culture: Work alongside a proven and collaborative team of Account Managers and Senior Sellers in a supportive and fun environment., • Impact and Growth: Make a direct impact on the company's accelerated growth trajectory., • Dedicated Support: Leverage dedicated technical support to help with complex requests, allowing you to effectively meet client needs and deadlines., • Transparent Leadership: Benefit from an open-door policy and direct access to leadership to support with customer needs. Check out our website and social channels: JWP Connatix We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, and/or disability status.

Job Description Amalgamated Bank is seeking a Sr. Contact Center Representative! This is a highly visible, high-impact team responsible for every aspect of the consumer and business inbound and outbound client experience. You will partner with the Bank’s Relationship Managers, Operations, Electronic Banking, and others to ensure that the client has an optimal experience in any situation. The Sr. Contact Center Representative will handle everything from general banking questions to troubleshooting technical issues with mobile and online banking via phone, email and CHAT across all market segments. By joining our team, you’ll be joining a Bank that believes that maintaining a diverse and inclusive workplace where everyone feels valued and respected is essential for us to grow as a company. We are dedicated to building a more equitable world in our everyday practices by embracing the values of our employees and customers. Essential Job Functions: • Confer with customers by telephone in a pleasant, professional and efficient manner to provide information about Amalgamated Bank’s products or services, • Use effective skills to handle certain telephone standards such as call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects, • Confirm customer information while maintaining confidentiality, • Issue customer refunds in accordance with procedures, • Fulfill customer service requests in accordance with policy and procedures, • Process stop payments, order statement copies, checks and Debit/ATM cards for various products, • Instruct customers with using Online Banking and assist with consumer and business related password resets, • Keep records of customer transactions or interactions, recording details of customer complaints, inquires, comments as well as actions taken, • Research and resolve customer questions, problems or service complaints via phone, email or CHAT, • Research and provide resolution for all bill pay, person to person payments and mobile banking transactions, • Cross-sell products and services when appropriate or as directed, • Provide outbound acquisition, retention and referral support, • Serve as back-up/overflow to provide technical and operational call center support to business clients for Online, Mobile Banking, Remote Deposit Capture, and ABFast issues, by utilizing all prescribed means to research and ensure customer satisfaction, • Perform testing, as required, prior to system upgrades/releases Knowledge, Skills and Experience Required: • Minimum 3- 5 years’ experience within Financial Service industry and/or Call Center environment, • High School Diploma or equivalent, • Experience in internet banking and mobile technology, • Experience dealing effectively with the public, • Ability to correspond effectively via email and CHAT, • Strong analytical skills to resolve issues and discrepancies, • Proficient knowledge of Microsoft office, • Ability to handle all interactions with sound judgment within areas of learned responsibility Our job titles may span more than one career level. The starting base salary for this role is between $41,500.00 – $51,000.00. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager. Amalgamated Bank does not sponsor applicants for work visas. Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as “remote”. Search Firm Representatives- Please Read Carefully Amalgamated Bank does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for the position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Job DescriptionCompany Description Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application! At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients. Our mission and culture at Sobi North America get us excited to come to work every day, but here are a few more reasons to join our team: • Competitive compensation for your work, • Generous time off policy, • Summer Fridays, • Opportunity to broaden your horizons by attending popular conferences, • Emphasis on work/life balance, • Collaborative and team-oriented environment, • Making a positive impact to help ultra-rare disease patients who are in need of life saving treatmentsJob Description The Clinical Account Manager (CAM) acts as the primary customer contact for sales demand creation by executing marketing strategy and promoting Sobi products as lead by the Regional Sales Director. In this strategic role, the CAM provides current and comprehensive clinical knowledge of Sobi’s products and effectively communicates the on-label clinical benefits of the products. As a sales leader, the CAM is expected to achieve territory sales by executing Plan of Action (POA) marketing strategies, which includes delivering branded sales messages to customers, representing Sobi at local meetings, and achieving or exceeding sales targets. *Please note this is a remote position but candidate must reside within the territory (New York City) • Responsible for representing Sobi’s products and services to a defined customer base, generating and growing sales and consistently achieving or exceeding sales goals within a specific geographic area and actively promotes the appropriate use of Sobi products to healthcare professionals in accordance with all Corporate, PhRMA, and OIG guidelines, • Comprehensive understand of Sobi and competitor products in their therapeutic area, and an in-depth knowledge of the disease states., • Develops and implements a territory business plan to meet customer needs and achieve sales goals and weekly analysis of territory sales data to help prioritize physician targeting and ensure accurate reporting of physicians, • Strict compliance with all regulatory agencies, state, and federal law is required., • Prepares territory budget plans for customer contacts, local symposia, and other miscellaneous external expenditures, • Assists in the identification and resolution of issues and opportunities and communicates proactively to sales and marketing management., • Reports all adverse events to Sobi’s Drug Safety department as appropriate per required guidelines, • Performs all administrative functions require of the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc.Qualifications, • Located within the territory, • BA/BS in business or science, • Minimum of 5 years’ with dedicated hospital selling experience in the Pharmaceutical or Biotechnology industry, with minimum of 3 years’ specialty sales experience in the Pharmaceutical or Biotechnology industry, • A CAM will have a minimum of 3 years’ of biologics sales experience that will utilize a specialty pharmacy or 8 years with dedicated hospital selling experience. Experience with a transition of care/patient journey process from the hospital to the outpatient setting, • Demonstrated history of high sales performance, • Experience with single source pharmacies, reimbursement programs, managed care, and formulary, • Strong work ethic, ability to develop priorities, and manage time appropriately in a large, assigned geography., • Travel within the assigned territory, including overnights, which could be as high as 40-50% in some cases. Must be based in, or located near given geographic territory (relocation will not be provided), • This individual will also be responsible for accurately performing all administrative functions require of the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc., and travel within the assigned territory, including overnights, which could be as high as 40-50% in some cases. Must be based in or located in close proximity to given geographic territory (relocation will not be provided). Additional Information Compensation and Total Rewards at Sobi At Sobi, we are dedicated to providing our employees with a comprehensive and industry-competitive total rewards package. Our compensation philosophy is designed to recognize and reward talent, ensuring that your contributions are valued and reflected in your overall rewards. Your total compensation at Sobi goes beyond just your base salary and annual bonus. It also includes a robust suite of benefits, such as: • A competitive 401(k) match to support your financial future., • Tuition and wellness reimbursements to invest in your personal and professional growth., • A comprehensive medical, dental, and vision package to prioritize your health and well-being. All Sobi employees need to demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership. Are you ready to be on the Sobi team? Come join a culture that empowers every person to be the person that makes a difference for rare disease. Why Join Us? We are a global company with over 1,700 employees in more than 30 countries and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we’re ready to take on the world’s diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others’ lives because that’s exactly what we do here. If you’re seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you. We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff. Sobi Culture At Sobi, we refuse to accept the status quo. This is because we have witnessed first-hand the challenges facing those affected by rare diseases, and have used this knowledge to shape our business to find new ways of helping them. As a specialized biopharmaceutical company, we are dedicated to rare diseases. And we see this focus as a strength. By effectively turning our research into ground-breaking treatments, we help make medicine more accessible and open up more possibilities for patients and more opportunities for those caring for them. This has been our approach since day one, but we know we can’t change the world of rare diseases on our own. Accomplishing this requires strong partnerships with patients, partners and stakeholders across the entire value chain. Together, we define how our business can create solutions that serve the needs of those affected by rare diseases while facilitating sustainable growth. An Equal Opportunity Employer Sobi is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Sobi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, protected veterans and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status or protected groups by the laws or regulations in the locations where we operate. Sobi is an affirmative action and equal opportunity employer. Disabled/Veterans. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by sending an email to COVID-19 Policy For the safety of our employees and all individuals with whom we interact professionally, Sobi North America requires all new hires in the U.S. to be fully vaccinated for COVID-19 with proof of vaccination status. We will consider requests for reasonable medical or religious accommodations, as well as any state-specific exemptions, as required by applicable law.

Job Description Customer Service Representative TopView Sightseeing is a well-established company based in New York City, offering a variety of sightseeing tours by bus, bike, and boat. Our dedicated team of native local experts serves over 2,500 customers daily, providing visitors to the Big Apple and other cities—including Philadelphia, Washington, DC, Atlanta, Houston, Dallas, and London—with unforgettable experiences. Customer service is of paramount importance to the TopView Sightseeing brand, and as we continue to grow and expand internationally, we remain committed to enhancing the customer experience across our network. We are looking for an experienced Customer Service Representative to play a crucial role in our front-facing and back-office customer service operations. We are seeking a Customer Service Representative for a seasonal position based in New York City, with the potential to lead to a permanent role. Availability Requirements: ● MUST be able to work Weekends and Holidays. ● This is not a remote position. ● Shifts may vary, with potential start times as early as 12 AM. Responsibilities and Duties ● Handle phone calls and emails for all locations, including NYC, Philadelphia, Washington, DC, Atlanta, Houston, Dallas and London. ● Assist customers with bookings and sales over the phone, in person, and online. ● Demonstrate in-depth knowledge of our products and services. ● Perform various administrative tasks in a fast-paced environment. ● Adhere to company policies and procedures. ● Greet and assist all office visitors in line with company standards. ● Maintain organized records and a clean reception area. ● Support the Customer Service Assistant Manager with additional administrative duties. ● Not limited to the above duties Qualifications and Skills ● Strong customer service skills. ● Geographical knowledge of Manhattan is a plus. ● Must be computer proficient - data entry, emailing, internet researching, faxing, and others. ● CRM Knowledge and Zendesk a + ● Project management software a + ● Time management skills ● Knowledge of Google workspace is a +. ● Understanding Excel and formulas is a +. ● Problem-Solving Capabilities. ● Excellent (verbal and written) communication skills. ● Positive attitude and enthusiasm. ● Requires a professional demeanor. ● Team player with good organizational and interpersonal skills. ● Able to multitask. ● Must come to work presentable and well-groomed. ● Business casual attire at all times. ● Available for on-call (weekdays/weekends). ● Available to work on Weekends and all Major Holidays. ● Exceptional attendance Other experience: ● Bilingual A+ (Spanish, Mandarin, Hindi, French, Arabic, Portuguese) Job Types: Seasonal Salary: $17.00 - $20.00 per hour Benefits: ● Employee discount Schedule ● 8-hour shift, with varying times. Can be as early as 8 am. ● Holidays ● Overtime ● Midday/Evening/Overnight ● Weekend availability Ability to commute/relocate: ● New York, NY 10017: Reliably commute or planning to relocate before starting work (Required) Experience: ● Microsoft Excel: 1 year (Required) ● Customer service: 1 year (Required) Work Location: In person Powered by JazzHR CghwN9pnqA

Job Description Department purpose and structure To provide an effective and professional IT 1st line support service to our staff and clients in accordance with the needs of the business. You will be responsible for logging, troubleshooting and resolving incidents and requests as the first point of contact when possible, or escalating incidents to the appropriate team. Key relationships • The Service Desk is the first point of contact for internal customers and external clients, it is essential for the IT Service Desk Analyst to deliver high levels of service to both these groups., • Works closely with Support Team Managers to deliver an efficient and effective service., • The Service Desk Analyst is primarily responsible for the resolution of customer issues raised via phone or email., • Act as a single point of contact for customers contacting the service desk via phone, email or self-service portal, regarding IT issues and queries., • Take responsibility for the resolution of incidents ensuring as many of these are resolved at 1st line as possible, • Maintain an effective working knowledge of incident resolution across all areas of IT Support in order to maximize customer service and first point of contact call resolution., • Ensure that incidents and requests are properly logged, assigned, tracked and responded to in a timely manner and according to agreed standards and procedures. Ensure customers and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimize delays., • Ensure accurate and timely updates are recorded and maintained in the IT Service Management System., • Promptly allocate incidents and requests as appropriate., • Follow processes to ensure that a high quality of service is provided to our users, • Working as part of a team in order to provide a white glove service to the users., • Appropriate escalation of incidents and requests to the US Service Desk Manager in line with our processes., • Complete tasks and other assigned work to agreed deadlines., • Ensure customers and other interested parties are kept informed of progress and that corrective action is taken to avoid or minimize delays., • Pass and monitor calls to the appropriate team if cannot be resolved by self and liaise with 2nd/3rd party teams when appropriate and ensure customers are updated of events relating to their call. Follow up until resolved with the assigned., • Build and maintain good customer relationships. Key requirements • Minimum of 3 years’ experience working in as Service Desk role, including taking support calls and working with a ticketing system (law firm experience preferred) but no essential, • Knowledge of iManage Work, Windows 10 and Apple iOS, • Strong Knowledge supporting Microsoft Technologies (Office 365, Teams, OneDrive, etc.), • Experience using Remote Support Technologies (SCCM, Team Viewer) and Active Directory, • Ability to work well under pressure, • Excellent communication skills, • Flexible, customer focused approach to service delivery, • A good team player and willing to share skills and experience with others, • Ability to work on own initiativeCompany DescriptionThe ambition of RennerBrown is to provide the resources and opportunities necessary to attract, train, and retain our associates to ensure they fulfill our quality commitment to our clients. We provide IT solutions in NYC, NJ, Pa and beyond, and valuing quality above quantity will continue to make RennerBrown the premium choice for resources and opportunities: “our people deliver quality to our clients.”The ambition of RennerBrown is to provide the resources and opportunities necessary to attract, train, and retain our associates to ensure they fulfill our quality commitment to our clients. We provide IT solutions in NYC, NJ, Pa and beyond, and valuing quality above quantity will continue to make RennerBrown the premium choice for resources and opportunities: “our people deliver quality to our clients.”

Job Description Our client is an established, privately held, growing, New York-area government contractor. Our client’s focus is in providing Information Technology (IT) Services to city, state and federal government clients. We are currently seeking a skilled IT Cloud Specialist to work in a full-time onsite role on a large scale project at a client location in Manhattan, New York City / Newark, New Jersey. Reporting to the IT Project Manager, the IT Cloud Specialist is responsible for assisting in the design, implementation, management, and support of cloud computing networks utilizing Virtual Desktop Infrastructure (VDI), Azure Virtual Desktop (AVD) and Citrix technologies to ensure a smooth end-user experience, optimal performance, and strong security across the IT infrastructure. The ideal candidate will have relevant technical education / certifications, 5+ years of IT cloud computing experience and strong technical expertise in VDI, Citrix, and AVD. Experience in Construction or Building related organizations is highly desirable. Must be solution and customer-focused with effective communication skills, and demonstrated ability to meet user needs with IT cloud solutions. PRIMARY RESPONSIBILITIES INCLUDE: • Configure, implement, manage, maintain, troubleshoot and support IT cloud solutions within Microsoft Azure and Citrix Cloud., • Configure, install and update cloud software, manage user accounts and monitor networks and system performance., • Assist in designing, deploying, and managing VDI solutions such as Citrix XenDesktop / XenApp or Microsoft AVD., • Manage documentation, contribute to improvement efforts, and automate processes using scripting., • Oversee VDI image management, troubleshoot and resolve issues related to Citrix VDI and AVD, ensuring high availability and disaster recovery, monitoring performance, and collaborating with IT security teams to enforce security policies., • Work closely with Project Management, IT, Engineering and other stakeholders. Ensure that cloud solutions and systems perform properly and that all business requirements are successfully met., • Implement and support new client requirements and customizations., • Consistently engage with clients and stakeholders to maintain relationships and ensure high levels of satisfaction. CANDIDATE REQUIREMENTS INCLUDE: • Bachelor’s Degree in Computer Science, Information Technology, or closely related field. Relevant IT cloud certifications such as Microsoft Azure, AWS Cloud, Google Cloud, CompTIA Cloud+ or Certified Cloud Security Professional (CCSP). Other VDI-related certifications such as VMware VCP-DTM, Citrix CCA-V/CCP-V, or Microsoft AZ-140 a plus., • 5+ years of experience implementing, managing and supporting large scale IT Cloud networks and platforms., • Prior experience in Construction or Building-related organizations is highly desirable., • Experience managing VDI, including Citrix and/or Microsoft AVD. Hands-on experience with Citrix Virtual Apps and Desktops, Citrix ADC, and Citrix Cloud services. Proficiency in Windows Server administration, Active Directory, and networking concepts required. Proficient knowledge of the VDI stack and experience with scripting languages like PowerShell. Familiarity with monitoring tools for Citrix environments (Citrix Director)., • Experience with other virtualization technologies (VMware, Hyper-V), and knowledge of security best practices for virtualization and remote access., • Ability to work in a fast-paced environment and manage multiple tasks simultaneously., • Experience with Project Management principles and practices such as ITIL, Scrum, LEAN, Agile, or DevOps., • Effective problem-solving and relationship-management skills. Prior experience collaborating closely with users, clients, stakeholders and technology suppliers to resolve technical issues., • Excellent verbal, written and interpersonal communication skills with users, clients, team members, technical staff, and management. Able to interface, communicate and maintain effective relationships with team members and all levels of management on an ongoing basis and work as a trusted IT professional., • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for use in communication, analysis & tracking., • Key Competencies: Collaborative Work Style, Customer Service Focused, Problem-Solver, Professional, Resourceful, Results-Focused, Solutions Focused, Self-Motivated, Team-Player., • Must be able to pass a required background check and/or security clearance to work on government projects. TEAM RESPONSIBILITY: Serve as a key member of the client's IT team. Collaborate with internal team members, users, clients and vendor partners. Mentor team members. KEY RELATIONSHIPS / STAKEHOLDERS: • IT Project Manager, • Internal Team Members, Users, Clients and SME's, • Client and Technology Partners RELOCATION ELIGIBILITY: No relocation assistance provided. Local, qualified New York City metro area candidates will be given preference and priority. Qualified candidates willing to self-relocate to the New York City metro area will also be considered. COMPENSATION & BENEFITS INFORMATION: • Base Salary Range: $120,000 - $150,000, commensurate with experience and qualifications, • Benefits Include: Health & Dental Insurance, Paid Time Off, 401-K with match, FSA, Company Paid Training, etc. POSSIBLE COMPARABLE TITLES: • IT Cloud Engineer, • IT Cloud Architect, • IT Cloud Administrator, • IT Cloud Consultant, • DevOps EngineerCompany DescriptionTalent Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries. Visit us at: Solution Partners is a full-service Talent Acquisition and Solutions Firm. Our primary focus is the placement of senior-level professionals and executives for clients in Healthcare, Consumer Products, Business-to-Business Services and related industries.\r\n\r\nVisit us at:

Job Description About Coresite: At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. Director of Sales Engineering Role: As a member of the company’s Sales Engineering team, the Director of Sales Engineering is an individual contributor position requiring advanced knowledge and expertise within the data center industry. This role supports internal stakeholders, including the General Manager for the Boston and New York markets, Operations directors, sales teams, as well as external clients. Responsibilities include architecting and presenting technical solutions, serving as an escalation point for complex client or sales engineering issues, and assisting with the successful development and closing of sales opportunities. The Director contributes to the effectiveness of the sales process by participating in joint sales calls, providing product and solution demonstrations, supporting smooth transitions from pre-sales to implementation, and assisting with post-sales project management related activities as required. Additional responsibilities include evaluating business processes to ensure quality, consistency, and profitability of deals, as well as providing structured feedback to Product and Marketing teams to refine solution offerings. While the role carries no direct headcount or management oversight, it requires demonstrated leadership through subject matter expertise, proactive engagement, and the ability to operate independently to enhance overall sales performance. A successful candidate will hold a formal technical degree and possess extensive experience in strengthening and advancing information technology environments. Duties: • Engage in customer-facing meetings to align on strategies, gather business and technical requirements, and translate them into viable solutions or solution alternatives., • Leads technical discussions with C-level executives and key decision makers, providing expertise on technical specifications, product roadmaps, deployment strategies, and third-party integrations., • Manages processes to ensure the timely, accurate, and cost-effective delivery of high-quality pre- and post-sales services., • Directs and prioritizes competing demands on resources to ensure efficient, reliable, and professional customer delivery., • Drive capacity-related projects, initiatives, and housekeeping locally, aligning with market GMs and CIM-driven mandates., • Survey returned space after customer churn to determine necessary backfill work, assess reusable assets, and repurpose power/cooling and panels., • Identify and report deficiencies or errors in drawings and reports by providing regular updates to CIM., • Ensure ROFOs are documented per CIM guidelines., • Conduct capacity audits as needed to enable deals and revenue., • Maintain accurate inventory of customer dedicated conduits and sellable conduit capacity through regular audits., • Communicates company and department objectives, strategies, and tactics to all team members during joint market calls, • Proactively communicate with key customers, partners, and executives on significant issues and accomplishments., • Defines and exceeds goals including, but not limited to, customer satisfaction, asset profitability, efficient use of internal assets, etc., • Responsible for driving solutions by supporting the Sales team in defining, positioning, and designing technology solutions., • Acts as a resource to educate Sales team on relevant product and market knowledge., • Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies., • Provides sales tools and training resources to the Sales team, staying informed on the latest developments in core products and delivering product training to CoreSite’s internal staff.Perform initial diligence and provide recommendations for RPP/DCP/PDU additions to existing and new computer rooms, helping streamline project execution and enable profitability, • Maintains awareness of new equipment locations and upstream infrastructure such as PDUs and distribution boards to support informed discussions with customers and internal teams.Schedule and lead cross-functional meetings (GM, SE, Engineering, DCO) to manage projects and align with customer delivery date expectations., • Periodic travel for sales meetings, conferences, training, and leading customer tours in various market locations such as Boston, NYC, and NJ., • Promote and demonstrate the behaviors consistent with CoreSite’s Culture and Core Values Knowledge, Skills & Abilities: • Ability to thrive in a hybrid work environment that includes at least four onsite days per week, with the remaining day available for remote work., • Flexibility to travel up to 30%, with the potential for increased travel or in-office presence as business needs evolve., • Strong working knowledge of data center infrastructure and management, managed services, cloud services, storage, network backhaul, dark fiber, regen and amplification, and other technologies found in our customers’ environments., • Possesses deep expertise in mechanical, electrical, and plumbing (MEP) systems and critical building infrastructure, including power distribution, cooling, and fiber pathways, with general awareness of higher-layer networking technologies to support customer discussions and alignment.Embodies positive leadership qualities for all team members and employees., • Strategic, analytical and operations-focused, who can recognize market opportunities., • Highly ambitious and intuitive self-starter with ability to get things done., • Ability to express complex technical and functional concepts effectively, both verbally and in writing., • Detail oriented with strong interpersonal & presentation skills., • Excellent teamwork skills to quickly establish strong working relationships with customers as well as company peers., • Product/process knowledge specific to the industry., • Exceptional verbal and written communication skills., • Excellent time management skills., • Work well with staff and individually. Education/Experience: • Bachelor's degree, preferably in a technical area, or equivalent experience., • 8 or more years of pre-sales technical experience in data center related fields. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Ability to travel 30% of the time is required. Compensation: Compensation for this role includes a base salary between $180,000 - $195,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance. Posting Timeline: This role is expected to be posted through October 26, 2025. Benefits Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week! • First-day medical insurance through Cigna with generous premium cost coverage, • Dental insurance through Delta Dental, • Vision insurance through VSP, • Telemedicine through MDLive for Cigna, • Healthcare and dependent care flexible spending account (FSA) plans, • Health saving account (HSA) plans for employees participating in the High Deductible Health Plan, • Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company, • Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance, • First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match, • Discretionary annual bonus and equity incentive plan, • Employee stock purchase plan (ESPP) with a 15% discount, • 16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays, • Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave, • Free parking or a company contribution toward a public transit pass Additional Perks • Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family, • Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives, • Technology Stipend: $100 monthly stipend, • Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year, • Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants, • Financial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quicker, • Pet Insurance: Keep your furry friends healthy and happy, • Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy, • Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges, • Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care, • Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements, • Discounts: Discounts, cash back offers, and perks on thousands of brands, • LinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos General Statements - Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation. Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to . Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.

Job DescriptionSalary: About Us Headquartered in Jersey City, NJ, Neptune Retail Solutions is the nations premier retail marketing services company. We are experts at influencing buying behaviors through disruptive, innovative, and results-oriented solutions, including in-store, home-delivered, and digital media tactics. Our powerful advertising and promotional programs are supported through rich data and insights. The countrys largest consumer packaged goods manufacturers rely on NRS for unparalleled consumer reach and engagement. NRSs digital portfolio is making its mark on the industry. NRS digital products include Checkout 51, Freedom Platform, digital media tools/services (digital display, premium mobile, social, email, DOOH, and digital in-store). We continue to strengthen these existing tactics while expanding our product offerings, partnerships, and capabilities. We offer unique and data-led strategies for our clients to reach their most valuable shoppers. Our products continue to evolve to include best-in-class methods to deliver engaging content at the most impactful time in the most relevant geographies. POSITION SUMMARY The Customer Success Manager, supports all non-digital incentives programs, In-Store/ Merchandising/ At Home/ Digital Media, for CPG and Retail marketers. This role serves as a client consultant and works closely with clients, agencies, and cross-functional internal teams to ensure flawless project management, execution, and optimization of programs on behalf of Neptunes clients. Successful candidates will be creative, curious, self-motivated, driven to deliver operational excellence, dedicated to world class customer service, willing to innovate and have high integrity. POSITION RESPONSIBILITIES Coordinate the execution of In-Store, Merchandising, At Home, and Digital Media programs once the client has approved to go to Contract. Inclusive of creating Salesforce opportunities, managing system reservations, generating Contracts, processing program assets, providing program recaps/reporting, and approving invoices. Work closely with Sales on assigned accounts providing executional details and other pre-sale support as needed. Build strong relationships and act as the liaison between Sales, Clients, and Internal departments. Lead executional excellence and manage multiple programs, generating and managing the client on assets, timelines, and executional details. Day to day Account management, maintaining status grids, answering client questions, troubleshooting issues that arise. Ability to evaluate processes and continually seek improvement ideas Assist with special projects as assigned by leadership POSITION QUALIFICATIONS Bachelors Degree in Business, Communications, Marketing or related field (and/or equivalent, relevant work experience). Minimum of 2-3 years experience ranging for college internships to a professional position in Campaign Management, Customer Success, or Customer Service/Client Services - dealing directly with internal business teams, vendors, clients and/or Sales Executives. Excellent organizational skills including strong attention to detail and ability to present complex information in such a way that all team members understand their tasks at hand. Strong time management skills including an outstanding ability to work independently and multi-task while operating in an environment of frequently changing priorities and successfully managing the demands of a quickly growing workforce. Proven ability to mitigate problems through first tier-troubleshooting, identify pain points, manage issues through resolution that put the customer first, and apply learnings to future situations. Ability to adapt and change with the needs of the business mindfully and tactically. Proven ability to establish and maintain strong Internal and external partnerships. Superior written and verbal communication with the ability to effectively communicate via email and phone with remote colleagues and Clients. Proficient in Office (Excel/Word/PPT), Salesforce experience is a plus Applicant Privacy Notice Neptune Retail Solutions is an Equal Opportunity Employer remote work

Job Description Imagine being a healthcare provider whose sole mission is to focus on delivering high-quality patient outcomes, but with the knowledge that you need to constantly document your compliance with key healthcare regulations along the way. Now imagine tasking someone with a limited compliance background to manage that, with looming risks of audits, breaches and fines hanging over your practice. Compliancy Group's vision is to deliver stress-relieving, tech-enabled services and software to the healthcare community that create stronger trust between patients and providers. We're on a mission to support small and midsized medical practices as they work to comply with critical, ongoing healthcare compliance requirements. We're looking for a Strategic Customer Success Manager who thrives in a high-impact role, loves building deep relationships with clients, and is motivated by helping customers succeed. You'll manage a small, high-value portfolio consisting of Compliancy Group's biggest and most strategically important customers, guiding executives and stakeholders through adoption, renewal, and growth, while collaborating closely with expansion sales reps and cross-functional teams to drive growth, harness the voice of the customer and resolve support and billing issues as they arise. This is a remote role with opportunities to meet virtually or in-person for strategic business reviews, planning sessions, and team collaboration. Why You'll Love This Role: • You'll manage a small portfolio of high-value accounts, giving you the chance to build meaningful relationships and make a real difference in customer outcomes., • Your work will have a direct impact on gross retention and long-term customer success. In addition, as you'll be managing our highest potential accounts, your efforts will also drive meaningful growth for the business; your work product will be on center stage!, • You'll lead executive-level conversations, QBRs, and strategic initiatives that shape customer outcomes., • You'll collaborate with a supportive team across Sales, Product, and Support, advocating for customers and influencing product and service direction., • You'll have autonomy to drive account strategies and the visibility to see the direct results of your efforts.Qualifications:, • 5+ years of Customer Success, Account Management, or related client-facing experience, ideally managing high-value or enterprise accounts., • Proven ability to drive retention, adoption, and long-term customer success., • Experience leading executive-level conversations, business reviews/QBRs, and complex client presentations., • Strong business acumen and ability to align solutions to customer objectives. Strong plus to a candidate that has either worked in the healthcare space (healthcare providers rather than surrounding verticals) or is familiar with spanning efforts across diverse, cross-functional teams and needs., • Excellent communication, relationship-building, and influencing skills across multiple organizational levels., • Comfortable collaborating across teams, including Sales, Product, and Support., • Experience with SaaS or subscription-based business models preferred., • Bachelor's degree or equivalent professional experience.Responsibilities:, • Serve as a trusted advisor to a small portfolio of high-value accounts, driving long-term success., • Own gross retention and renewal outcomes, proactively identifying and mitigating risk., • Monitor account health, product adoption, and usage to ensure optimal customer results., • Lead executive business reviews (QBRs), sharing insights, value realized, and strategic recommendations., • Coach clients on best practices, guiding them to maximize adoption and impact., • Develop and execute strategic account plans aligned with customer goals and company solutions., • Collaborate with expansion sales team members on growth opportunities, without direct quota responsibility., • Advocate for customer needs internally and provide feedback to Product, Marketing, and Support teams.What CG Can Offer You:, • Opportunity to make a direct, measurable impact on high-value clients and the business as a whole., • Competitive base salary plus performance-based bonus tied to gross retention and account success., • Extensive training and professional development to help you grow your career., • Comprehensive benefits (medical, dental, eyecare, 401K with company match, generous PTO, and more!)., • A collaborative and transparent company culture that values customer impact, strategic thinking, and professional growth. Salary: $85,000-$90,000/year Location: Remote, USA PLEASE READ: Our team has recently been notified of a phishing scam targeting candidates applying for Compliancy Group's open roles, where scammers have been posing as recruiters in an effort to access candidates' personal information. Please note that any communication from our hiring teams will be sent from a @compliancygroup.com email address and we will only respond to applications submitted through appropriate channels. Equal Employment Opportunity is a fundamental principle at Compliancy Group, where employment is based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Job Type: Full-time, Remote

Job Description HealthMark Group is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. HealthMark Group's innovative technology and superior customer service enable clients to streamline operations by outsourcing administrative support functions such as the release of information and form completion processes. By integrating experience, technology, and service, we help hospitals, health systems and clinics concentrate on what they do best, patient care. HealthMark Group is growing and looking for bright, energetic, and motivated candidates to join our team. This is an entry level position and an exciting opportunity for someone looking to start their career with a fast-growing company. We are expanding rapidly and have created unique roles that need qualified candidates. Location: Remote- Must be in New Jersey area Entry level job duties include but not limited to: • Accurately process medical record requests, this includes fulfilling requests that ask for medical, billing, and/or images to be sent in pdf, DVD, or secure email for all assigned clients., • Burn multiple CDs at one time using a desktop computer and laptop, • Monitor client queues and clear daily, • Identify and notify Lead if additional help is needed due to high volume, • Notify Lead of any issues preventing processing, i.e. access issues, system speed, • Communicate professionally with other teams to fulfill job duties, • Reports directly to the POD Lead, • Send daily End of day screenshots to Lead and Manager, • Work occasional overtime to assist as needed in overflow processing due to high volume issues and/or coverage issues, • Abide by HIPAA guidelines while ensuring the confidentiality of PHI, • Attend all standups the team has each week, • Report all hours worked accurately into ADP, • Enter stats accurately in self-report tracker Qualities that the candidate for this position should include: • Ability to work in a high volume and fast paced environment, • Ability to multitask to meet deadlines and daily goals, • Fast learner, • Quick worker, • Team player, • Positive attitude, • A go getter looking to more than the minimum requirement. In accordance with our company policy, Full Time Employees are eligible for the following benefits: • Robust Health Insurance Plan Options with Company Coverage, • Company HSA Account Contributions for Eligible Health Plans (Medical BCBS), • Vision and Dental Plan Options, • STD. LTD, Life. Life AD&D, EAP, • Competitive Paid Time Off including Paid Holidays, • 401(k) Plan Offering with Employer Matching Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve. Job Type: Full-time

Job Description General Manager About UsPride Live is a 501(c)3 organization dedicated to accelerating awareness and support for the LGBTQ+ community through social advocacy and community engagement. We're committed to advancing the fight for full equality. About the PositionWe're seeking a dynamic and versatile General Manager to join our small but growing team at the Stonewall National Monument Visitor Center (SNMVC) in New York City. This role is crucial in maintaining the first LGBTQ+ visitor center within the National Park Service. Key Responsibilities • Lead and manage daily operations of the SNMVC, including creating and maintaining staff schedules, supervising staff performance, ensuring cleanliness and functionality of the space, and troubleshooting operational issues as they arise. Develop and implement standard operating procedures for safety, security, and efficiency., • Prepare, monitor, and report on operational budgets. Maintain accurate financial records, ensure appropriate allocation of funds, and oversee expenses in alignment with organizational policies., • Serve as the primary point of contact for security and emergency situations, maintaining and enforcing all established safety protocols. Remain on-call during operating hours and outside hours as needed for urgent matters., • Oversee and manage merchandise creative, planning, ordering, and sales in partnership with vendors and community partners., • Manage and coordinate all internal and external events hosted at the SNMVC, including logistics, staffing, vendor communication, and space readiness before and after each event., • Serve as day-to-day on-site liaison with the National Parks Service and National Park Rangers assigned to the Stonewall National Monument., • Lead volunteer recruitment, training, and management., • Ensure compliance with lease terms, regulations, and safety standards., • Manage the visitor experience, including exhibits and installations, events, and retail operations., • Collaborate on fundraising initiatives and community outreach programs., • Handle basic facility maintenance and vendor management., • Provide direct supervision and support to all Visitor Center staff, ensuring adherence to policies and procedures and maintaining a consistently high standard of customer experience., • Ensure daily opening and closing procedures are consistently followed and documented, and that the site is ready for public access each morning and properly secured at closing., • Perform additional duties as required. Qualifications, • 3-5 years of experience in sales, and operations management, preferably in a nonprofit, museum, or visitor center setting., • Strong organizational and problem-solving skills., • Excellent communication and interpersonal abilities., • Proficiency in budget management and basic financial reporting., • Familiarity with POS systems and retail operations., • Passion for LGBTQ+ rights and social justice., • Ability to work flexible hours, including weekends and holidays., • Bachelor's degree preferred, or equivalent experience. Physical Requirements, • Ability to stand for extended periods and lift up to 30 pounds., • Comfortable working in various weather conditions (indoor and outdoor)., • This is an on-site, full-time position that requires a consistent presence at the SNMVC five days a week, including availability during operating hours, special events, and holidays, as business needs dictate. The role requires a high degree of visibility and leadership within the space. Compensation, • Salary range: $90,000 - $110,000, based on experience., • PTO and paid holidays included., • Medical/Dental/Vision Benefits included. Location, • On-site at the Stonewall National Monument Visitor Center, New York City., • No remote work option is available for this position. Pride Live is an equal opportunity employer, committed to attracting, developing, and retaining exceptional people. We welcome and encourage applicants for all positions respecting the full spectrum of education, experience, age, race, creed, color, national origin, sex, religion, physical or mental disability, sexual orientation, gender identity, gender expression, ancestry, marital status, veteran status or other military status, or citizenship status, genetic carrier status, genetic information, AIDS or AIDS-related complex or HIV status, being a victim of domestic violence, protected activity (i.e., filing a charge of discrimination, participating in a discrimination proceeding, or otherwise opposing prohibited discrimination), or any other characteristic protected by federal, state, or local law. Kiwi Partners is an Equal Opportunity Employer. Kiwi does not unlawfully discriminate in employment opportunities or practices on the basis of actual or perceived age, race, creed, color, national origin, sex, religion, physical or mental disability, medical condition, sexual orientation, gender, gender identity, gender expression, ancestry, marital status, veteran status or other military status, legal alien status or citizenship status, genetic carrier status, genetic information, AIDS or AIDS-related complex or HIV status, being a victim of domestic violence, protected activity (i.e., filing a charge of discrimination, participating in a discrimination proceeding, or otherwise opposing prohibited discrimination),or any other characteristic protected by federal, state, or local law. Powered by JazzHR asTEkrdh4o

Job Description About Us: Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world's largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day. Why work at Pacvue? • Be on the cutting edge - Pacvue is transforming the way brands and sellers win online. Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations., • Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed., • Learn – from the best! Our team is full of talented people who want to help you learn, grow – providing you with mentorship, the industry's best practices and thought leadership. We are seeking a Senior Customer Success Manager who excels in guiding Commerce customers at every stage of their journey, ensuring they maximize product usage. As a customer advocate, this role resolves complex issues, introduces new offerings, and identifies avenues for growth within client accounts. Proficient in driving enhancements from customer feedback, this individual also mentors peers while effectively communicating customer needs to shape product strategy. Keeping abreast of evolving eCommerce trends and systems is a natural part of their commitment to delivering exceptional service. Responsibilities: • Advise customers on optimal product usage across their journey stages, from onboarding to advocacy., • Act as the customer's advocate in resolving escalated troubleshooting and product usage cases., • Introduce new products/services to customers, highlighting their potential value., • Handle clients of varying complexity levels, identifying growth opportunities and proposing upsells., • Identify trends in customer feedback, communicating product improvements and quality of life enhancements., • Effectively communicate customer needs to influence product prioritization and engage with executive-level stakeholders for strategic product usage consultation., • Identify new data points to enhance customer insights and provide practical feedback to peers and management for SOP revisions., • Create, revise, and adhere to project plans and roadmaps, understanding eCommerce strategies for revenue generation, upsell potential, and the nuances of company products., • 4-5+ years of managing Amazon Sponsored Ads campaigns and strategy at a brand/manufacturer or at an agency, • 2+ years of managing Amazon DSP campaigns and strategy highly preferred, • 2+ years of experience managing other ecommerce advertising channels (Walmart, Target, Instacart, etc..) preferred, • Analytical mindset with the ability to interpret Amazon performance metrics, particularly through Amazon Marketing Cloud, to help generate actionable insights, • Strong communication skills to influence product decisions and engage with stakeholders at all levels., • Proficiency in utilizing CRM systems to generate reports on account management metrics., • Ability to provide insights for SOP revisions based on evolving business needs and industry trends., • Capacity to manage projects, timelines, and division of responsibilities effectively., • Unlimited Paid Time Off, • Paid Holidays and Floating Holidays, • Medical, Dental, Vision, FSA/HSA, Life Insurance and Pet Insurance, • 401k with Employer Match, • Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization #LI-Remote Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Job DescriptionSalary: $150,000 - $180,000 Our Business FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform. Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the worlds Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal. With our rapid growth, we are looking for dynamic and passionate individuals to join our high performance team, in an inclusive culture, that rockets us to number 1 in our space. FISPAN recognizes that passionate, hard working individuals with diverse backgrounds are what makes innovation happen. We are seeking a highly experienced and strategically-minded Enterprise / Strategic Account Manager to join our high-performing Sales team. In this critical role, you will be responsible for closing, owning, nurturing, and expanding relationships with our most important and strategic bank partners in the US and UK. You will be instrumental in driving long-term, high-value partnerships, influencing the banks strategy, and ensuring their success aligns with our company's goals and vision. This position demands a leader capable of navigating complex financial institutions, building and fostering deep relationships, and requires engagement with industry leaders. Key Responsibilities: • Strategic Account Management: Autonomously own and drive the entire sales cycle, from initial prospecting and strategy development to complex negotiations and deal closure, exclusively within the largest banks in the US and UK. Simultaneously, cultivate deep, multi-level relationships across these strategic financial institutions, • Expert Client Understanding: Develop an unparalleled understanding of each bank's specific industry context, bespoke business needs, C-suite objectives, buying behaviors, budget processes, challenges, and long-term goals., • Comprehensive Strategic Planning: Develop and execute comprehensive, multi-year strategic account plans that are tightly aligned with both the bank's objectives and FISPANs vision of the future. Ensure these plans maximize customer satisfaction, retention, and significant revenue growth., • High-Value Deal Negotiation & Closure: Lead and master the full sales cycle for large-scale, multi-product opportunities with these top-tier banks, including those involving bespoke solutions. Demonstrate exceptional skill in closing high-value deals and securing new business within the financial sector., • Trusted Advisor & Executive Engagement: Act as a trusted advisor to senior executives within partner banks, proactively providing insights on fintech trends, competitive landscapes, and how our solutions drive strategic value and transformation. Identify, cultivate, and maintain strong relationships with key stakeholders across these financial organizations., • Cross-Functional Collaboration: Collaborate deeply with internal Product, Marketing, Partner Success, and Service Operations teams to shape solutions, ensure strategic alignment, and guarantee seamless execution of account plans and client experience for our banking partners., • Revenue Growth & Expansion: Be the CEO of your assigned portfolio of the largest banks. Drive significant, measurable revenue growth, strategic expansion of the company's footprint within these strategic accounts, and the acquisition of new high-value banking clients., • Proactive Relationship and Risk Management: Proactively monitor the health of your bank partners, identify potential risks, and implement mitigation strategies to ensure long-term client retention and success. Work closely with Partner Success to address concerns and champion the needs of our banking clients internally. Qualifications: • Bachelor's degree in Business, Finance, Technology, or a related field. MBA preferred., • 10+ years of experience in enterprise sales or strategic account management, with at least 7+ years focused on selling complex software/SaaS solutions within the fintech sector or directly to large, complex organizations., • Proven, quantifiable track record of successfully managing multi-million dollar account portfolios and consistently exceeding quota., • Deep understanding of the fintech industry, banking operations, financial technology stacks, and market trends affecting financial institutions., • Exceptional communication, executive presentation, and high-stakes negotiation skills., • Proven ability to develop, articulate, and execute sophisticated, long-term strategic account plans presented to executive audiences., • Experience building and maintaining relationships with senior executives., • Proficiency with CRM software (e.g., Salesforce, Hubspot) and other sales tools., • Ability to travel as needed (e.g., 2-3 times per quarter). If you are a motivated and a strategic thinker with a passion for sales in the FinTech space, we invite you to join our team and contribute to the continued growth and success. Apply now by submitting your resume and a cover letter detailing your relevant experience and achievements in account management. FISPAN is an equal opportunity employer and welcomes candidates from all backgrounds to apply. Why Work With Us? • Experienced Team: Our CEO is Lisa Shields, a renowned tech entrepreneur whose previous venture, Hyperwallet, was purchased by Paypal and ranks as one of the largest Canadian technology company acquisitions. Lisa is backed by a seasoned leadership team with vast experience scaling technology companies from start-up through growth phases to acquisition. In joining our team you will benefit from that experience and associated mentorship opportunities, and further build your network and knowledge base., • High Growth Environment: FISPAN is an emerging high growth company, and that implies autonomy and leadership over projects. Our employees hold a higher level of responsibility and are presented with various hands-on opportunities from the get-go. We want our team to reach their full potential and career aspirations, and FISPAN helps foster that., • Rich Culture: The Companys culture is its greatest asset, and our team members form bonds that last a lifetime. We plan company-wide events, both virtual and in-person, and other activities to foster togetherness and help drive engagement. We also understand that personal growth happens on multiple levels, and so encourage a work-life balance with ample time to spend with family, explore new ideas and develop hobbies. Compensation Package FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow. With that, the hiring salary range for this position is $150,000 - $180,000 USD base annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive semi-annual bonus program, subject to program eligibility requirements. At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem. Other components of our towards rewards offerings include support of career development, wellbeing, and personal growth. • Extended health and dental benefits, • Paid time off, • Savings and retirement plan matching, • Parenthood top-up, • Mentorship programs, and leadership series (to name a few) Note: The incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. Well be happy to clarify eligibility for interviewing candidates. Diversity, Equity & Inclusion As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. This starts in the recruitment process. All job postings are first evaluated in a gender-decoding platform to ensure fair candidate pools. Human Resources and hiring managers also engage in blind hiring and resume review practices to ensure we are being objective and mitigating any potential biases. remote work

Job DescriptionSalary: Overview Come discover why Tricon has been certified as a Great Place to Work! The award is based entirely on what current employees say about their experience working at Tricon. Great Place to Work is the global authority on workplace culture, employee experience, and the leadership behaviors proven to deliver market-leading revenue, employee retention, and increased innovation. About us: Tricon is an industry leader in the global commodity trade and distribution market. In our 27+ years in business, we have grown to become one of the largest privately held companies in Houston, TX and recognized as the 2nd largest chemical distributor in the world. Our diverse team spans 25+ offices worldwide, adding value by providing logistic, risk management, financing, and market intelligence services. We strive to enhance international commerce through the physical movement and marketing of industrial petrochemicals, polymers, fuels, and raw materials. By providing our suppliers and customers with streamlined services, they are able to focus on their core business. Tricon Energy is actively seeking an Account Manager to build our polymers distribution business across the United States. We are currently seeking applicants based in New Jersey. Roles & Responsibilities: • Help build Tricons Polymers distribution business across the United States., • Generate sales, achieve targets and payment collections within timeline., • Manage, retain and grow sales, increase market share with existing customers., • Develop and manage customer relationship to drive revenue growth., • Identify new markets and business opportunities., • Negotiate the terms of contract and close sales deals., • Gather market intelligence and provide feedback on buying/price trends., • Forecasting, preparing budget and achieving targets as per budget., • Responsible for managing regular order flow as per budget., • Maintains relationships with clients by providing support, information and guidance., • Identify product improvements by remaining current on industry trends, market, • Prepares reports by collecting, analyzing and summarizing information., • Maintain quality service by establishing and enforcing organization standards., • Maintains technical knowledge by attending workshops, establishing personal networks. Qualifications/Skills: • Proven ability and business domain expertise is a must., • Proactive and able to negotiate and close deals independently, • Grow business with strong client relationship skill, • Strong communication skills, excellent presentation skills, • Team player - Encourages collaboration and works cohesively with all teams., • Willing to extensively travel to cover geography of assigned territory. Education/Experience: • Bachelors degree in related field., • At least 5 years of industry sales experience in polymer marketing., • Experience in specialty polymer and distribution sales #LI-DNP #LI-REMOTE remote work

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Founded in Los Angeles, we are a small, but growing team of hardworking, highly motivated individuals. Our core product, Nliven, is a a real-time platform that helps venues manage ticket sales efficiently while creating a more engaging buying experience for customers. With a presence across both the US and UK, we are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Ticketing Services Manager helps ensure clients receive exceptional service. This role is responsible for handling and resolving client queries, developing strategies for improving Ticketing Services, training other Ticketing Services staff, and maintaining business relationships with existing clients. This position will help bring new clients on board and implement new client installations, including hardware such as printers, scanners, and payment terminals. They are also responsible for maintaining close collaboration with Product, Engineering, and Sales teams to resolve issues and communicate product updates. This position reports directly to the Director, Ticketing Services. This position is full-time and hybrid. Although this is largely a remote role, there will be times where you will be expected to come into the office. Candidates must be located in the NY Tri-State area within one of the following states: Connecticut, New Jersey, New York. Candidates should have the ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Candidates may also be required to travel. About You • You are passionate about delivering exceptional client service and thrive in a role where building relationships is just as important as solving problems., • You bring proven experience in client management or customer support, with a knack for troubleshooting issues and guiding clients through complex systems., • You are highly organized, detail-oriented, and comfortable juggling multiple priorities in a fast-paced environment., • You are a collaborative worker who enjoys coaching others and working cross-functionally with Product, Engineering, and Sales to ensure client success.What You'll Do, • Adopt and execute the company’s client management processes and functions., • Provide leadership to the Ticketing Services team, ensuring customer success and growth objectives align with overall business goals., • Serve as a primary support resource for clients, answering questions and providing information about TixTrack’s Nliven and TixTrack Pro products., • Log, track, and respond to high-level client support calls and emails in a timely and professional manner., • Assist with escalated issues arising from system bugs and functionality problems., • Troubleshoot escalated issues related to system bugs or functionality concerns, escalating to the Product department when fixes require prioritization in a sprint., • Collaborate with other departments to escalate and resolve client needs quickly and effectively., • Build and maintain strong client relationships by proactively checking in, following up on active items, and addressing potential concerns., • Identify potential Ticketing Services concerns and take proactive measures to address them., • Support new client installations, including the specification, configuration, and setup of ticketing hardware (printers, scanners, payment terminals)., • Help successfully onboard and train new clients on the Nliven and TixTrack Professional systems., • Create and develop new seating maps for clients, as necessary, and assist with large on-sales., • Support ongoing set-up, configuration, and monitoring of venues, productions, and promotions on behalf of TixTrack’s clients., • Maintain a comprehensive working knowledge of TixTrack’s Nliven and TixTrack Pro products including all new software updates that are released. • Bachelor’s degree in Business or a related field., • 5+ years of proven client relationship management or customer service experience., • 2+ years of experience in ticketing preferred, • Familiarity with ticketing hardware (e.g., Boca printers, scanners, terminal payment devices) preferred., • Knowledge of HTML, custom CSS, or Google Analytics/Tag Manager is a plus., • Ability to work flexible hours, including evenings, weekends, and holidays, to support client events, with participation in an on-call rotation for urgent issues. Essential Skills • High service orientation with a focus on supporting internal and external stakeholders., • Self-motivated and resourceful, able to work independently while managing multiple priorities., • Excellent oral and written communication skills., • Strong interpersonal, analytical, decision-making, and problem-solving abilities., • Exceptional attention to detail with strong organizational and time management skills., • Effective leadership and team management skills. Tools You’ll Use • Google Suite, • Microsoft Office, • Slack, • Zendesk, • Atlassian Suite, • Tableau, • StripeWhat We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer • Base annual salary range of $26.44/hr - $40.87/hr ($55,000 - $85,000 est. annually), commensurate with experience., • Annual bonus based on performance and company success, • 100% paid medical, dental and vision benefits for employee and dependents, • Company-paid life insurance, • Traditional and Roth 401k plans, • Paid parental leave, • Learning & development opportunities, • Flexible scheduling, • Up to $300 reimbursement for initial equipment to set up hybrid work environment, • Generous PTO and holiday schedule Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job Description Location: Remote (EST hours, 9AM–5PM) Compensation: $3,000 to $5,000 per month (flexible for exceptional candidates) Team Size: ~40 agents, 5 team leads, global (USA, Australia, Philippines, LATAM) About MNY Ventures At MNY Ventures, we are committed to driving positive change in the health of everyday consumers by delivering conscious, high-quality, and innovative supplement products. In 2024, we launched our own health and wellness brand which is now one of the fastest-growing supplement brands in the world, operating across Amazon, DTC (Shopify), and TikTok Shop. We have grown from 0 to 60+ team members in less than 18 months. We believe great systems create great customer experiences. We are building a world-class, process-driven team to deliver outstanding customer care while maximizing customer retention. Role Overview We are hiring a Customer Service Manager to build scalable SOPs, high-precision QA systems, and performance management frameworks across a rapidly growing support team. You will manage, recruit, and develop our DTC support team (38 agents), oversee small teams for Amazon and TikTok Shop (2 agents), and implement efficient, high-leverage systems to deliver measurable improvements in key performance metrics. What You’ll Do • Own and lead the CS function, managing ~40 global agents and 5 team leads with direct focus on DTC (Shopify, Recharge, Checkout Champ) while maintaining high standards across Amazon and TikTok Shop, • Recruit and build, hiring high-performing agents, promoting top talent into leadership roles, and developing your team into a high-output, accountable organization, • Implement systems and audits, building and maintaining SOPs, QA processes, and KPI dashboards using Richpanel, Shopify, Recharge, Checkout Champ, and Stripe, • Drive team performance to hit and exceed:, • Trustpilot score: 4.5+, • CSAT score: 4.0+, • First response time: under 8 hours, • Oldest ticket: under 1 day, • Agent output: 80+ tickets per day per agent, • Minimized refunds, chargebacks, and churn, • Proactively solve problems, constantly monitoring team performance, catching and addressing issues before they escalate, and surfacing risks or opportunities directly to founders, • Deliver clear daily reports and weekly KPI updates to founders with strategic recommendations, • Proven track record with 3 to 5+ years experience managing CS teams of 30 to 100 agents and 3 to 10 team leads, ideally in high-volume DTC e-commerce or subscription businesses, • Direct experience using Richpanel, Shopify, Recharge or Checkout Champ, and Stripe, • A systems thinker who builds processes and enforces standards with precision, • Extreme ownership of your KPIs and your team’s results without excuses or need for micromanagement, • Direct, proactive communication style with no politics or sugar-coating, • High-performance culture fit with a bias to action and obsession with results, • Direct access to founders of a high-growth supplement brand, • Full operational autonomy in your department, • Performance-based recognition and advancement, • No corporate red tape, just clear results and rewards 163z9GGyu6

Job Description About the Role We’re seeking a dependable and skilled Help-Desk Technician to lead internal IT support operations for our NYC office and broader business units. You’ll provide direct on-site support to users based in Midtown Manhattan, while also maintaining connectivity and coordination with our Great Neck headquarters and field operations. This role combines hands-on computer hardware and application support along with infrastructure support. You’ll also act as a local advocate, ensuring that corporate policies are implemented effectively and appropriately for our teams on the ground. Key Responsibilities * Provide on-site technical support at our Midtown Manhattan office for desktops, laptops, applications, printers, and network services. * Administer Microsoft 365 environment (Teams, SharePoint, Exchange, OneDrive, Intune) and manage user accounts, devices, and licensing. * Maintain and support infrastructure across Great Neck HQ and remote offices as needed. * Collaborate with corporate IT to implement corporate-wide tools, security standards, and global policies—while advocating for local business needs. * Handle hardware provisioning, software deployment, onboarding/offboarding, and asset tracking. * Troubleshoot and support specialized applications (e.g., Autodesk, financial, and HR systems). * Document IT processes, configurations, and troubleshooting procedures; contribute to internal knowledge sharing. * Assist with training users on technology best practices. * Ensure business continuity by proactively maintaining system stability and responding to critical issues. * Travel to Great Neck Backoffice and local job sites in NY and New Jersey as needed to support users and coordinate infrastructure needs. Qualifications Required: * 5+ years of experience in internal IT support, systems administration, or desktop/infrastructure management within a mid-sized or enterprise organization. * Advanced proficiency with Microsoft 365 ecosystem, including administration of Exchange Online, SharePoint, OneDrive, Teams, and device management through Intune/Endpoint Manager. * Strong working knowledge of Windows operating systems (Windows 10/11) and basic user and group management. Understanding AD, DNS, DHCP, Group Policy concepts. * Basic knowledge of networking fundamentals, including cabling standards, WAN circuits, routing and switching, firewalls, DMZs, VLANs, and IP addressing and subnetting * Experience supporting business productivity and line-of-business applications, including installation, configuration, troubleshooting, and updates (e.g., MS Office, Adobe products, finance or HR tools, Autodesk applications). * Hands-on experience with IT asset management, including imaging, deployment, hardware inventory, and lifecycle replacement. * Ability to troubleshoot complex hardware and software issues, independently or with vendor support, and follow through to resolution. * Excellent communication skills, both written and verbal — able to clearly explain technical concepts to non-technical users and document procedures and solutions. * Ability to prioritize, manage, and execute multiple concurrent tasks in a dynamic environment with shifting priorities. * Strong sense of ownership and follow-through — demonstrates initiative and holds themselves accountable for deliverables. * Demonstrated ability to work independently with minimal supervision, while also being a collaborative team player who can work cross-functionally. * Customer service mindset — friendly, professional demeanor and a commitment to user satisfaction and technical excellence. * Willingness and ability to travel between Midtown Manhattan, Great Neck HQ, and local job sites as needed, sometimes on short notice. Preferred: * Experience in hybrid desktop/server environments or enterprise settings * Exposure to Power Automate, Power Apps, or SharePoint customization * Familiarity with Autodesk licensing and support and other construction related applications * IT certifications such as CompTIA A+/Network+, Google IT Support Professional Certificate, Microsoft Fundamentals. What You’ll Bring * A proactive, solutions-focused mindset * The confidence to represent end users and advocate for practical solutions * The discipline to self-manage while staying aligned with team goals * A calm, supportive attitude under pressure * A strong sense of ownership and pride in the technology experience you deliver Company DescriptionUni-Data & Communications, Inc. was formed in 1989 to service the IT infrastructure support needs of the financial services community. Uni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.Uni-Data & Communications, Inc. was formed in 1989 to service the IT \r\ninfrastructure support needs of the financial services community. \r\n\r\nUni-Data is a nationwide IT services company with several hundred full time employees, operating in 20 states. The company maintains three primary lines of business: Technical Services (IT outsourcing, staff augmentation, IMAC/break-fix, software packaging and distribution, PC/VDI deployments, project management); Managed Services (on-shore, NYC-based service-desk, Audio/Visual, SMB IT outsourcing); Uni-Data is a subsidiary of the Unity International Group, which is a conglomerate composed of electrical contracting, integrated maintenance, and IT services businesses.

Job Description The Community Service Society (CSS) is an independent, not-for-profit organization that has been at the forefront of public policy innovations that support low-income New Yorkers for 175 years. CSS’s Health Initiatives Department runs a number of statewide programs that help New Yorkers find and use their health insurance or otherwise access health care, including: the CSS Navigator Network (CNN); Community Health Advocates (CHA); Community Health Access for Addiction and Mental Healthcare Project (CHAMP); the Independent Consumer Advocacy Network (ICAN); the Managed Care Consumer Assistance Program (MCCAP); the NY State Office of the Aging (SOFA) program; and the Facilitated Enrollment for the Aged Blind and Disabled program (FE-ABD). These services are free for New York health care consumers and small businesses. It also coordinates the Health Care for All New York Campaign (HCFANY), a coalition of 170 groups dedicated to securing quality, affordable coverage for all New Yorkers. CSS seeks a highly organized mission-driven Senior Program Administrative Specialist consistent with the following description. Job Description: • Provide administrative support for the CHA, MCCAP and SOFA Programs, including handling scheduling, data entry and invoicing matters., • Provide administrative support for the day-to-day functioning of the Programs, including the CHA Supervising Attorney, the CHA Program Manager and the MCCAP Program Manager., • Provide initial intake and screening of callers to the CHA telephone helpline clients as needed., • Provide limited follow-up assistance, scheduling support and document collection assistance to CHA consumers., • Initiate the document-gathering process for Medicaid Managed Care enrollees submitting written internal appeals., • Assist with administrative aspects of volunteer and intern recruitment and onboarding., • Track and follow up on pending Medicaid Managed Care Internal Appeals documentation to ensure timely responses and compliance with appeal deadlines., • Assist with obtaining and saving documents for CHA appeals for Medicaid enrollees, • Assist with program trainings, meetings, materials, contact lists, and document production., • Bachelor’s degree required., • Oral and written fluency in Spanish is required., • Ability to work independently in a fast-paced environment, • Excellent organizational, written and oral communications skills required., • Experience working in nonprofit, mission-driven, or public policy agencies strongly preferred., • Intermediate to advanced competency in Microsoft Word, Excel, Zoom, Teams, and PowerPoint required., • Experience with Salesforce (or other databases) and/or Wordpress a plus., • Excellent customer service and telephone communication skills., • Demonstrated administrative and budgetary skills required., • Ability to work independently and manage time well to meet deadlines. Salary and Benefits: This position is union represented by local 1199 SEIU with an annual salary of $71,615.00 and comprehensive medical, dental, and vision coverage provided by 1199. Community Service Society provides an employee benefit package including 403b retirement savings plan, defined benefit retirement plan, commuter benefit plan, EAP, and more in addition to a robust paid time off policy. CSS currently offers a hybrid work environment requiring onsite work at CSS’ office at least two days per week and three days per week remote work.

Job Description Who We Are: Ordergroove is a dynamic, fast-paced environment where you will be involved in building something of real value from the ground up. We're looking for bright, talented people who are excited about innovation, growth, and the exciting world of Relationship Commerce. If you're motivated by a desire to solve problems and deliver groundbreaking insights and solutions you'll fit in perfectly! About the Role: Working on the Customer Success Team requires a passion for building solid client relationships and becoming our customers' most valuable partner. We are a close-knit team that takes pride in our work and loves working together. We are customer-obsessed and are willing to go the extra mile for our merchants. The Customer Success Manager owns the post-sales experience and works directly with our customers to understand their business and partner with them to ensure their success. As a Customer Success Manager, you will use your consultative and relationship-building skills to deliver strategic recommendations, best practices, and expertise to our clients. Are you ready to join us? What You Will Do: • Develop a deep understanding of your customers' businesses, including their objectives and success criteria for a relationship commerce program and how it fits into their long-term and short-term goals, • Understand your customer's organizational landscape, identify key stakeholders, and build solid relationships with client operating partners, • Anticipate customer needs, identify key activities needed to push results, recognize interdependencies, and develop and manage project plans to ensure delivery of timely, high-quality customer programs and excellent customer service, • Educate customers on best practices and advise on strategies and tactics to steer relationship commerce program KPIs and exceed their business objectives, • Conduct comprehensive business reviews that demonstrate a deep understanding of your customer's subscription program goals and results and provide data-backed recommendations that will maximize program results, • Participate in and provide guidance for innovative cross-functional projects for your customer, • 3-6+ years of customer management/vendor management experience ideally with some experience working in SaaS retail-tech or mar-tech, • Experience project managing complex initiatives and campaigns from inception to launch to evaluation and optimization, • Outstanding communication, interpersonal, and presentation skills, • Experience in web-based business or retail industry experience that includes e-commerce on major platforms such as Shopify, Salesforce, BigCommerce and Magento, • Desire to go beyond the basics and bring new ideas and thinking to Ordergroove and our clients, • Optimistic, able to face challenging problems with enthusiasm, with a willingness to roll up your sleeves to get the job done, • An ability to manage competing priorities in a fast-paced environment, • Excellent work ethic, team player, resourceful, and a positive 'can-do' outlook, • Advanced skills in Google Suite About Ordergroove: Ordergroove powers recurring revenue for the world's largest and most innovative retailers including L'Oreal, Dollar Shave Club, La Colombe Coffee, Bonafide Health, BarkBox, and more. As a direct result, more than 11% of adult Americans have a subscription powered by Ordergroove. Our technology makes seamless, one-of-a-kind subscriber and membership experiences possible to turn one-time transactions into profitable recurring customer relationships. Ordergroove's powerful platform empowers merchants with highly customizable options such as flexible promotions, bundling, and analytics to bolster their bottom line while making customers' lives easier. We recently achieved a milestone year with 152% year-over-year new business growth and were rated best-in-class subscription technology by CB Insights and eCommerce Platform of the Year by RetailTech Breakthrough Awards. Our company values celebrate collaboration, different perspectives, and curiosity with the goal of getting to the right answer, no matter who came up with it. At Ordergroove we are committed to creating a welcoming and supportive environment for all people. We encourage people with different backgrounds and experiences to join our growing team so that we gain different perspectives and build the best team possible. We demand the best of ourselves and each other and never miss an opportunity to celebrate our successes. With a fully flexible work from anywhere culture, staying connected and supporting each other are always top of mind. We build our tight-knit community through small group events like trivia night, cooking classes, and book clubs. We encourage cross-functional relationships through virtual coffees and we stay close to the business through weekly team updates and quarterly all-hands meetings. At Ordergroove, we focus on flexibility and empowering our team to make the right decisions for themselves. We have flexible PTO, a totally remote (anywhere in the US) workforce, and an annual personal development budget that you use for what matters to you (wellness, career development, productivity at home, etc). And of course, that is on top of the basics like competitive compensation (including stock options) and incredible, affordable benefits. Come join our amazing team while we enable the fastest-growing segment of commerce that makes life easier for millions of consumers every day! At Ordergroove, we want to hire, develop, and retain the best talent, making Ordergroove a top destination to grow your career. The pay transparency law is a way of narrowing the gender pay gap and fostering an engaged and positive working environment. It is also a way to share what we think is a reasonable, equitable, and competitive compensation structure for the roles on our team. The total compensation range (base + quarterly bonus) for this role is between $140,000 and $165,000 depending on experience plus equity.

Job DescriptionCompany Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description As a leader in consumer data and identity-based marketing solutions, Experian Marketing Services is improving the business and consumer experience by offering a complete identity solution. We're doing so through a clearer view across the digital customer buying journey and with acquisitions of leading AdTech and MarTech providers with the most recent being Audigent, the leader in sell-side data and curation The Customer Success Manager, Financial Services Vertical will meaningfully contribute to EMS's commercial team managing client relationships such as banks, credit unions, and other financial institutions to guide successful partnerships driving revenue across the business. • Manage end-to-end customer relationships across a portfolio of customers using Experian's Consumer Sync and Consumer View products, • Work with and support your assigned Account Director on a set of named strategic accounts to drive continued growth and success, • Responsibilities include client management, education, contract negotiation, and daily support, • Key metrics for success are customer renewal rate, revenue retention rate, upsell/cross-sell rate, and customer satisfaction, • Work with your counterparts across solutions engineering, operations, billing, and finance to ensure continuity across the business, • Communication with clients is frequent - includes weekly status calls with and occasional travel to client locations., • Gather industry information within assigned portfolio. Including subscribing to industry newsletters, trade magazines., • Develop relationships across all client/prospect base and internal departments., • Cast wide and deep net at existing clients – know how to navigate organizations, ask for introductions and help; promote EMS across many use cases at client., • You will report to the Sales DirectorQualifications, • Bachelor's Degree or equivalent experience, • 5+ years sales/marketing experience required; Minimum 3 years' experience as a Partner Manager, Customer Success Manager, or Account Manager, • Experience managing portfolio of revenue between $5 - $15M+ annually, • Experience managing financial service clients such as: Credit Unions, Central Banks, Regional Banks, Housing and Mortgage companies, Wealth Management Firms, and Fintech., • Experience in customer service. Experience developing client relationships, • Experience organizing and prioritizing your own tasks and managing a large project portfolio with varying levels of details, • Ability to analyze data and present industry specific insights to clients, • Genuine curiosity and experience with ad tech and marketing and drive to grow career in this industry, • Ability to travel – approx. 25% of time Additional Information Benefits/Perks: • Great compensation package and bonus plan, • Core benefits including medical, dental, vision, and matching 401K, • Flexible work environment, ability to work remote, hybrid or in-office Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. Innovation is an important part of Experian's DNA and practices, and our inclusive workforce allows everyone to succeed and bring their whole self to work. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote