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Job Description Location / Remote work: Fairfax, VA, Silver Spring, MD, Newark, NJ, IL, NY. This is a full-time hybrid position for the initial 90 days of employment. After a successful 90-day period, the possibility of a full remote position will be presented, with occasional mandated in-office days (typically a few per year) required. Employees must reside within a commutable distance of their assigned office in VA, MD, or NJ (typically within 75 miles) and be available for in-person client meetings or office events as scheduled. Remote work is also available for candidates based in IL or NY Reports To: Legal Service Director Department: Litigation Department FLSA Status: Non -Exempt About us: Murray Osorio PLLC is a fast-growing immigration law firm dedicated to making a positive impact on people’s lives. Our firm represents individuals and companies before courts, government offices, and consular posts worldwide. We specialize in removal defense, humanitarian applications, family-based immigration, criminal immigration, employment-based immigration, naturalization, and appellate and federal litigation. At Murray Osorio PLLC, we pride ourselves on collaboration, professionalism, and a deep commitment to our mission of providing exceptional legal services while fostering a supportive, inclusive, and energetic workplace. Position Overview This is an evergreen requisition created to proactively build and maintain a pipeline of qualified candidates for anticipated and ongoing hiring needs. Due to consistent turnover, growth, and future staffing demands, this posting allows the firm to efficiently identify and engage talent as positions become available, reducing time-to-fill and ensuring continuity of operations. The Senior Immigration Litigation Paralegal role is a part of one of four legal teams at Murray Osorio. Murray Osorio’s litigation plays a key role in supporting immigration-related matters such as habeas corpus petitions, petitions for writs of mandamus, emergency injunctive relief, and lawsuits seeking review of visa petition denials, in federal district courts across the United States; as well as appeals of removal cases to the Board of Immigration Appeals and the various U.S. Courts of Appeals across the country. This candidate will be the first point of contact with clients in the preparation of their case across the country. You will be working with various immigration agencies and third-party professionals pertaining to the client’s needs. The position offers a rich environment where the ideal candidate will be exposed to specialize in handling complex cases before the Immigration court. This is a full-time hybrid position for the initial 90 days of employment. After a successful 90-day period, the possibility of a full remote position will be presented, with occasional mandated in-office days (typically a few per year) required. Employees must reside within a commutable distance of their assigned office in VA, MD, or NJ (typically within 75 miles) and be available for in-person client meetings or office events as scheduled. Remote work is available for candidates based in IL or NY Key Responsibilities: • Assist in the preparation and filing of pleadings such as complaints, motions, Notices of Appeal, and appeal briefs before various U.S. District Courts, the Board of Immigration Appeals, or U.S. Courts of Appeal., • Complete affidavits with clients and any witnesses., • Assist in the preparation of simple and/or complex motions., • Assist with the preparation of the exhibits list along with the exhibit packet for individual hearings., • Responsible for E-filing through ECAS or PACER/ECF, • Interpret cases as needed., • Maintain and update the case-management database., • Maintain direct client contact (phone calls/emails)., • Schedule appointments for hearings, manage the calendar, and set deadlines., • Work with the Legal Assistant Team to ensure filing arrives at the proper location., • Develop effective working relationships and communicate with attorneys, staff, and clients. Required Qualifications: • Must be fluent in Spanish (reading, writing, speaking), • High School Diploma/GED, • Minimum of 2 years of work experience in immigration law, with significant exposure to federal litigation or appeals, • Knowledge of Immigration Court Procedures, • Able to handle a high volume of work independently and in teams, • Able to work in a fast-paced environment, • Strong communication skills, • Detail-oriented and highly organized, • Enthusiasm to learn and take on new challenges, • Excellent customer service skills, • Proficiency with the Microsoft Office Suite Preferred Qualifications: • Experience using Adobe Pro, Docketwise, Salesforce, Filevine, SharePoint, and Zoom, • Bachelor's/associate degree with paralegal studies (ABA approved) Benefits: At Murray Osorio PLLC, we value our employees and offer a competitive benefits package, including • Commitment to professional growth and continuous learning, • Competitive compensation and benefits package, including:, • Comprehensive Medical, Dental, and Vision Insurance, • 401(k) with company match, • Paid time off and holidays, • Paid Parental Leave (available after one year of service)., • On-site and nearby parking options are available for employee convenience Monday - Friday 9:00 AM - 5:00 PM

Job DescriptionMatch Group (MTCH) is seeking a Legal Operations Specialist to join our Legal team. Match Group is a leading provider of dating services across the globe. Our portfolio includes Tinder, Match, Hinge, PlentyOfFish, The League, and others, each designed to spark meaningful connections for singles worldwide. Creating a sense of belonging doesn’t stop at our platforms - it’s the foundation of every team we hire. Match Group Legal Ops is dedicated to driving business innovation through legal workflow automation, process improvement, and data analysis. We’re here to enable our lawyers to provide legal advice at scale in areas from commercial agreements to litigation, around the world. As a top, global consumer technology company, we aim to set the standard for a modern Legal team and enable our cross-functional business partners and suppliers to engage with us in a modern, seamless way. We’ve set the technical foundation for our Legal team and are excited to continue expanding to simplify the work of our lawyers. We’re looking for a Legal Operations Specialist to jump in and learn about our legal practice areas and their technology tools, become an expert in our legal systems, use data to identify new opportunities, and communicate to make them happen. You’ll report to our Director, Legal Operations and will be able to grow professionally as we branch out into new areas. This role is ideal for someone building their career in Legal Ops who wants broad exposure to different practice areas and hands-on learning. When it comes to dating, the connection starts online, but the real magic happens once you meet in real life (IRL). We think the same is true for creating the best platforms, so we work together IRL in-office 3 days/week. This role can be based in Dallas, West Hollywood, New York, San Francisco, Palo Alto, Vancouver, Dublin, or Paris; fully remote applicants will not be considered.How you’ll make an impact: • Manage support, maintenance, and user access of our legal systems., • Monitor our contract management system, train Legal and Business teams, negotiate standard NDAs according to our playbook with supervision from lawyers, and ensure entry and execution of all contracts in accordance with company policies.Oversee our eBilling processes and tools, including setting up vendors, reviewing billing rates, troubleshooting access and payments with law firms, opening matters, and collaborating with our Finance team to ensure invoices are paid promptly., • Identify efficiency opportunities and work cross-functionally to roll out enhancements and new tools., • Analyze legal data to answer business questions and design improvements., • Dig into data on outside counsel spend, contracts, vendor performance, and more., • Export reports from our legal systems and analyze data in Excel to answer questions for our attorneys and business partners., • Prepare written summaries and presentation slide decks to tell the story of our legal work, identify process improvement opportunities, and bring solutions to life., • Build clear reports and dashboards for lawyers to access meaningful metrics from within our legal systems., • Support internal communications for the Legal team, helping lawyers work more efficiently and ensuring business partners get the support they need., • Help implement new legal systems and tools. Develop training guides, video walkthroughs, and quick tips and communicate clearly so everyone is set up for success., • Be on the front line of executing communications strategies for the legal team, business partners, and suppliers. Write succinct messages through Slack and email and be on call to answer questions., • Track feedback and communicate empathetically to find workarounds and prioritize long-term solutions.We could be a match if:, • You have two to three years of experience in legal operations or as a paralegal. Law firm paralegals looking to move in-house are welcome., • You’re experienced with one or more legal systems such as eBilling (SimpleLegal, Legal Tracker, Brightflag), CLM (Ironclad, DocuSign CLM, Evisort, Agiloft), eSignature, Entity Management, eDiscovery, and are eager to learn more., • You understand law firm billing practices and have hands-on experience or are excited to learn about LEDES files, UTBMS codes, AFAs, accruals, phase and life-of-matter budgets, and timekeeper rate cards., • You’re naturally curious and willing to dig into a question to find the answer. You’re excited by tough problems and want to put in the effort to find a solution and see things through., • You’re comfortable working with Excel and are eager to deepen your analytical skills (combining datasets with XLOOKUP, cleaning up and summarizing data with pivot tables, and creating presentation-ready charts and slides)., • You’re comfortable interacting with lawyers, accountants, and developers and are excited to help different teams communicate with each other. You’re a strong writer who can explain issues clearly and send concise, actionable messages., • Demonstrates strong organizational skills, effectively managing day-to-day responsibilities while making consistent progress on long-term initiatives., • Contributes to a collaborative and productive team environment, positively impacting cross-functional work across Match Group.What’s the team like? #MG

Job Functions, Duties, Responsibilities and Position Qualifications: We're not just a workplace - we're a Great Place to Work certified employer! Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members! Location: REMOTE Days: Monday - Friday Hours: 8:30 AM - 5:00 PM Full-time: Benefit Eligible In this role, you will: Responsible for billing-related activities for laboratory practices and coordinating with the centralized billing office. • Performs mid-month and month-end billing reconciliation between LIS and BIS, • Responds to inquiries and requests from the central billing office in a timely and accurate manner, • Utilize BI reporting to identify billing/payer denial trends, • Communicates changes related to physicians, clients, managed care agreements, client bill arrangements and changes in test offerings, • Manages the client bill, AR aging, and collections to meet within defined targets, • Presents specific reporting metrics on a daily, weekly, monthly, quarterly basis, • Provides all information received from payers to the centralized billing office, • Communicates with lab personnel to provide customer/client service, • Completes annual training programs within the required timeframe and regularly attends meetings, • Maintains strictest confidentiality, • Complies with all State, Federal, professional regulations as well as company and departmental rules, polices, and procedural manuals, • Adherence to HIPAA, Safety and OSHA Regulations, • Performs other duties as assigned All you need is: • High school diploma or equivalent, • 4 years medical billing experience with exposure to charge entry, posting, claims processing and collections., • Proficiency in Microsoft Office applications, including Excel, Word and Outlook. We’ll give you: • Appreciation for your work, • A feeling of satisfaction that you’ve helped people, • Opportunity to grow in your profession, • Free lab services for you and your dependents, • Work-life balance, including Paid Time Off and Paid Holidays, • Competitive benefits including medical, dental, and vision insurance, • Help saving for retirement, with a 401(k) plus a company match, • A sense of belonging – we’re a community! We also want you to know: This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties. Scheduled Weekly Hours: 40 Work Shift: Job Category: Accounts Receivable Company: Sonic Healthcare USA, Inc Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Inizio Engage is building a nationwide team of field based Pharmaceutical Sales Representatives. This is an excellent entry-level role in the healthcare and pharmaceutical industries. The team will be dedicated to providing services to Inizio’s client, Pfizer. The main objective of the Field Pharmaceutical Sales Representatives position is to increase awareness of high/at-risk patient type for COVID-19. This is a Field Contracted Team with the ability to create awareness on high/at-risk patients for COVID-19 with targeted HCPs along with urgent cares and retail pharmacies as directed. This role will report to the Area Business Manager. Your role will involve: * Provide P1 support to physicians about COVID-19 risk factors, disease progression, and treatment options * Educating identified targets to ensure customer preparedness on patient identification as above. * Build working relationships with customers through regular calls and ongoing contact with customers as defined in the Field Pharmaceutical Sales Contracted Team Statement of Work (SOW). * Ensure close collaboration with customer-facing colleagues to ensure goals are aligned and efforts are coordinated by channel and across field deployments. * Understand the customer and market landscape within assigned geographies and assess the business to prioritize opportunities and develop/implement a plan of action designed to maximize sales impact at the local level. * Operate in a team environment that is based on a culture of high collaboration and that encourages ideas. What will you be doing? * HCP engagement will involve probing, answering questions (e.g., drug to drug interaction management, where to find supply, who is high-risk and eligible for treatment) * Maintain an expert understanding of the Product, patient education, consumer education, and factors influencing the market environment. Understand and use only approved promotional materials to support marketing message. * Maintain an in-depth and knowledge of related disease state and market dynamics, quality programs, health information technology, care trends or other account-specific considerations that allow engagement in meaningful dialogue and adding value when calling on customers. * Implement the strategic call plan to exceed goals for assigned geographies. * Exhibit territory knowledge through customer analysis, including analyzing previous customer interactions and available data to maximize effectiveness of each call, and based on that information, tailoring a unique sales approach for each Target office. * Collaborate with a range of colleagues to prioritize opportunities at a local level, across channels, and develop/implement the strategy for targeted accounts. * Guide the retail pharmacy customer interface at the local level to further sales efforts. * Employ interaction techniques, including pre-call planning, opening, presentation focus and productive questions, issue identification and call summary. * Customize the delivery of sales messages to align with known customer needs. * Share information on approved support resources. * Complete all call reporting and inventory recording responsibilities following current procedures (based on scope of SOW). * Balance needed study and certification time, during off-territory hours, required to learn medical, product and policy information, and to maintain supplies, equipment, and records. * Prepare for and participate in all required sales conferences and training classes at local or remote locations. * Complete all required Compliance training within timelines set by client What do you need for this position? * Bachelor’s Degree * Minimum 2 years of relevant experience such as: * Pharmaceutical Sales Experience * Medical/Medical Device Sales Experience * Professional Sales or Promotional Activity * Small Business Owner or other Entrepreneurial experience, Marketing, Customer Service or Account Management * Relevant Healthcare/Scientific roles (e.g., RN, Pharmacist, PT, OT) * Educator (e.g., Teacher, Principal) * Full Time Military experience * Must live within 25 miles of the border of the territory * Urgent Care setting experience * Willingness to travel * Valid US driver’s license and a driving record in compliance with company standards Our Benefits: * Competitive compensation * Excellent Benefits – accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and paternity leave benefits, employee discounts/promotions * Employee discounts & exclusive promotions * Recognition programs, contests, and company-wide awards * Exceptional, collaborative culture * Best Places to Work in BioPharma (2022, 2023, & 2024) * Certified Great Place to Work (2022, 2023, 2025) About Inizio Engage Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need. To learn more about Inizio Engage, visit us at: ___ We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them. Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records. Inizio Engage is an equal opportunity employer M/F/V/D. We appreciate your interest in our company, however, only qualified candidates will be considered.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: Previous experience in customer service or sales is a plus. Great communication skills Ability to listen to and understand customer needs. Good problem-solving skills Comfortable working remotely and independently Willingness to learn and develop new skills. Ability to adapt to change in a dynamic environment. If this sounds like you, we'd love to chat! What You Can Expect: Flexible schedule 100% Remote position (Work from home) Hands on training Life insurance Health insurance reimbursement Industry-leading resources and technology We hope to see your application soon!

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are ready to schedule interviews for this week.We're seeking someone who is great with people, building rela

Administrative Coordinator – New York, NY – Hybrid This position is hybrid with 3 days in the office and 2 days work from home. RCM Healthcare Services is currently looking for a full-time Administrative Coordinator to join our growing team! For more than 35 years, RCM Health Care Services has provided staffing solutions to the finest health care institutions across the nation. We specialize in permanent placement of Nursing, Health Information Management (HIM), Rehabilitation, Managed Care, Allied Health Care Professionals and Physicians as well as temporary placement and Travel Nurse assignments. RCM Health Care Services continually strives to connect the most dedicated healthcare professionals with innovative organizations and meet the changing demands of the trillion-dollar healthcare services market. OVERVIEW: • Full Time, • Monday – Friday, • 8:30am – 5:30pm, • Hybrid - 3 days in person/2 days remote Responsibilities:, • Oversee the completion and verification of Form I-9 documentation in accordance with federally mandated timelines, • Ensure ongoing compliance with all I-9 and employment eligibility requirements, • Conduct regular internal audits of I-9 documentation to ensure accuracy and completeness, • Perform data entry and administrative tasks as assigned, • Provide professional customer service support to candidates and internal/external clients, • Communicate effectively with candidates and clients via phone and email, • Follow direction while also demonstrating the ability to work independently Required Skills & Qualifications:, • Strong organizational skills with high attention to detail, • Proficiency in Microsoft Excel and Word; working knowledge of Google Docs, • Excellent verbal communication and phone skills, • Ability to manage multiple tasks and meet deadlines in a compliance-driven environment Preferred Qualifications, • Previous experience as an Administrative Assistant or in a similar administrative role, • Prior experience in the healthcare industry is a plus Compensation & Benefits, • Salary: $39,000 annually, • Benefits: Comprehensive benefits package #AC1 #ACINT

Director of Case Management – Medicare (Hybrid | NYC) Location: Manhattan (2 days onsite / 3 days remote) Salary: $160,000 – $170,000 Full-Time | Leadership Role A well-established, mission-driven managed care organization in New York City is seeking a Director of Integrated Case Management (Medicare) to lead its Medicare Advantage and D-SNP population. This is a strategic and operational leadership role responsible for overseeing integrated care management teams, ensuring regulatory compliance (CMS, DOH, OMH), and driving high-quality, member-centered care delivery for complex Medicare populations. Key Responsibilities: • Provide oversight of Medicare Advantage and Dual Eligible (D-SNP) populations, • Ensure adherence to Model of Care and regulatory requirements, • Lead and supervise clinical and non-clinical case management staff, • Oversee transitions of care and readmission reduction strategies, • Collaborate with UM, Quality, Data Analytics, and Customer Service, • Support STAR, HEDIS, and CAHPS improvement initiatives, • Drive operational enhancements and performance monitoring Qualifications:, • BSN required (Master’s preferred), • Active NYS RN license, • 10+ years healthcare management experience, • 5+ years leadership experience (Manager level or above), • 5+ years managed care leadership overseeing clinical staff #AC1 #ACP

Senior Health & Welfare Leader Optimatum Solutions is seeking a Senior Health & Welfare Leader who thrives in an entrepreneurial environment and is eager to make a tangible impact. This role offers a unique opportunity for individuals who have previously worked within highly matrixed organizations and step into a dynamic, growing company where your contributions directly shape outcomes. As a Senior Health & Welfare Leader, you’ll bring deep expertise in HR and employer-sponsored Health & Welfare and Retirement benefit programs, plans, vendors, operations, and systems. In this role you will define and execute innovative strategies that create measurable value across HR and benefits. Unlike larger organizations where ownership can feel diluted, here you’ll have end-to-end visibility, significant autonomy, and the chance to influence both client success and the trajectory of our business. If you’re ready to leverage your experience in a setting where agility, creativity, and impact matter—and where your work will be seen and felt—this is the role for you. Our Story Optimatum is a leading vendor management firm, delivering savings for the HR supply chain since 2007. We are the first company in the market to bring best practices in vendor management to HR Supply Chain operations: Employer-Sponsored Healthcare, Retirement, HR Systems, and M&A/Transitional Services. Our turnkey solutions improve the financial and operational performance of health care plans for our clients located nationwide through our unique multidisciplinary approach, which includes forensic analysis and the maintenance of existing vendor relationships, while at the same time increasing HR vendor transparency and accountability. We’re a high-performing, entrepreneurial organization built on a foundation of client focus and innovation. Our culture celebrates individuality, inclusion, and collaborative growth. At Optimatum, you’ll find an environment that encourages continuous learning and personal development—without the constraints of corporate bureaucracy. Every team member plays a meaningful role in driving our success and is recognized for their unique strengths and contributions. The Opportunity The Senior Health & Welfare Leader is a client facing role responsible for strategy development, project management, and solution delivery of HR and benefit related operational optimization, cost containment, compliance improvement and process streamlining strategies. Key Responsibilities: • Engagement Delivery: Execute client engagements involving the management of the full array of HR and benefits programs., • Project Management: utilize fundamental project management techniques to enable superior client delivery, including the design and delivery of project plans; ensuring progress against established objectives, budgets, timelines, deliverables and quality standards, • Vendor Management: apply the tenants of vendor management to the HR Supply chain, including the vendors that deliver Health and Welfare, Retirement and HR Systems., • Plan, Program and System Support: Liaise with internal client stakeholders to support the design/management of complex health and welfare plans including the annual benefit plan lifecycle, HRIS, financial and clinical analysis., • Forensic Analysis: analyze HR related documents, data and processes to identify and implement optimization opportunities., • Implementation/Transition Support: Provide project and vendor management during a time of transition such as a new vendor implementation. Serve as the subject matter expert to ensure all relevant HR transition elements are completed., • Compliance Management: Provide compliance related support including plan documents, annual notice, regulations etc., • Communication: Support client communication efforts, • Issue Resolution: proactively prevent and/or expedite issue resolution through management and escalation when necessary., • Client Services: proactively build client relationships, engage in stakeholder management and communications, provide stewardship and advice to ensure client success, • People Management: manage and mentor internal support resources, including analysts, to enable project delivery. Qualifications: • Bachelor’s degree or higher required, • 10+ years of relevant professional experience with demonstrated expertise in HR and Employee Benefits plans, programs, and vendors, including employer-sponsored healthcare and retirement programs (required), • Experience gained in an advisory/consulting environment or prior external consulting experience (required), • Prior people management and mentorship experience (required), • Proven experience in client engagement, account management, customer success, or a related client-facing role (required), • Knowledge of and familiarity with project management tools and processes, • Proficiency in Microsoft Office, with advanced skills in Excel and PowerPoint, • Advanced data analysis skills, • Strong client service orientation with the ability to respond to communications effectively and in a timely manner, • Ability to present and communicate ideas clearly, confidently, and persuasively at all levels, both internally and externally, • Proven ability to deliver project outcomes while managing multiple priorities and workstreams simultaneously, • Exceptional organizational and planning skills to ensure timely and accurate delivery of work products, often in condensed timelines, • Highly detail-oriented with a strong commitment to accuracy and quality assurance, while maintaining a strategic, big-picture perspective, • Confidence, presence, and personal credibility to quickly establish trust and successful client relationships, • Ability to work effectively with a wide range of internal and external stakeholders, • Demonstrated integrity and professionalism across all aspects of work, • Pursuit of CEBS designation preferred We offer competitive compensation and generous employee benefits package that includes: • Salary and bonus, • Comprehensive Benefits Program – Medical, Dental, Vision, Life Insurance, STD & LTD, • 401(k) with employer match, • Flexible time off policy – including vacation, personal days and holidays Join the Optimatum Team, bring your talent, and work in our New York City office located in the Midtown Manhattan area. (This is an in-office position, but could be remote for the right talent) We look forward to discussing this opportunity with you. Please complete the application to start the process. • The expected base annual salary ranges from $150,000 - $225,000 plus incentive and bonus. Base salary offers are based on a wide range of factors including, but not limited to, relevant skills, training, experience, education, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

Senior Account Executive - Hunter - Healthcare & Life Sciences - US East US East (NE preferred) remote role. NY, NJ, Conn, MA, RI, PA, NC *Must have HLS experience. You can send resume directly to : At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. The Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native MDM capabilities to improve efficiency, manage risk and drive growth. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: The successful Senior Account Executive is highly energetic, proactive, competitively driven, and achievement-oriented. Senior Account Executives combine their knowledge of technology, mastery of complex selling, and a proven track record of business-to-business sales to sell and deliver Reltio’s data-driven applications platform. Job Duties and Responsibilities: • Meet or exceed their revenue goals by selling Reltio’s technology and services to new and existing customers., • Apply the Reltio Sales Methodology, MEDDPIC: Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champions, and Competition, • Leverage your extensive experience, consultative selling skills, and long-standing relationships to engage with stakeholders, decision-makers, and executive sponsors., • Manage all sales activity through opportunity development, resource allocation, sales team collaboration, account strategy, planning and execution, and accurate forecasting., • Cultivate and leverage mutually beneficial relationships with strategic alliance partners., • Lead and participate in the development and presentation of a compelling value proposition., • Identify and develop strategic alignment with key third-party partners and influencers., • Cultivate and leverage mutually beneficial relationships with strategic alliance partners., • Other duties and responsibilities as assigned. Skills You Must Have: • Bachelor’s degree., • 10+ years of full lifecycle sales experience with 5+ years of large enterprise software or technology sales and or key account management experience, • Industry experience successfully selling into Pharmaceutical and Life Sciences companies, • Experience creating detailed business plans and POV, • Managing and leading the entire sales process, • Develop Account Planning and Strategy with an assigned territory, • Understanding and Application of Sales methodologies such as MEDDPIC or other enterprise sales methodologies Previous Sales Methodology training (R.A.D.A.R./Complex-Selling, TAS, “Solution Selling,” SPIN, et al), CRM experience (Salesforce.com preferred), and strong customer references preferred., • Experience selling Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS) or other cloud-based platforms., • Experience selling enterprise-scale business applications, including ERP, CRM or analytics, MDM, data quality, data integration or data management technologies., • Track record of consistent over-achievement of quota (top 10-20% of the company) in past positions., • Experience managing a complex sales cycle from business champion to the CxO level., • Experience managing and closing complex sales cycles and demonstrated ownership of all account/territory management aspects., • Maintain accurate and timely prospect & customer deal pipeline and forecast data., • Experience as a leader in a team selling environment., • Excellent verbal and written communication skills., • Demonstrated consistent over-achievement in past roles while carrying $2MM+ quotas with high average deal sizes., • Strong personal productivity computer skills, including Google Applications, Salesforce, Microsoft Word, PowerPoint, and Excel, • Willingness and ability to travel domestically as needed (estimated to be 50%). Skills That Are Nice to Have: • Cloud Selling Certifications, • Experience working in an ABX Framework

Principal Client Relationship Executive Location: New York, NY | Hybrid or Remote Get To Know The Team: As a Principal Client Relationship Executive within US Global and Investor Distributions Solutions, you will build and maintain effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers for an assigned group of customer accounts with our US mutual funds, Brokerage, and or retirement client population. In this role, you will identify, develop and create demand for the organization's products and services by raising their profile with customers. Ideally, you will expand and grow the relationships by increasing product and service offerings as well as conducting regular status and strategy meetings with the customer's senior management to understand their needs in order to link them to the organization's product/service strategies. You will do this by working with a highly confident team dedicated to providing exceptional support to our clients and prospects. Why You Will Love It Here! • Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans, • Your Future: 401k Matching Program, Professional Development Reimbursement, • Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays, • Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave, • Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees, • Training: Hands-On, Team-Customized, including SS&C University, • Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: • Accountable for strategic client relationship management, client account planning, managing client expectations, developing client solutions, and ensuring that the work performed meets or exceeds contract and service level obligations., • Negotiate contracts and schedules on behalf of SS&C and grow the revenue attained across their client portfolio., • Facilitate teams assembled to address a client's business need and ensure that the recommended solutions are successfully implemented., • Meet with executives and upper management at client organizations to understand the client's business strategies and share this information with key executives in our organization., • Collaborate with clients to identify areas to improve a client's business or introduce an SS&C solution that aligns with and improves the client's ability to achieve their strategic objectives., • Coordinate with Corporate FP&A team to provide analytical support and explanations for quarterly results, budgets, and forecasts., • Develop and deliver complex business presentations to senior leadership internally and externally., • Proactively participate in modeling and due diligence in support of business strategy, partnerships, and acquisitions., • Partner with the business in any pricing or product design changes and/or decisions., • Manage designated client strategic partner relationships with SS&C., • Partner with sales and marketing leadership to align on strategies, renewal forecasting, coverage plans, and account risk and opportunities. What You Will Bring: • Proven track record in client relationship management, service delivery and/or sales of technology products and services., • Comprehensive and current knowledge of financial industry trends., • Superior knowledge of products, services, functions and principles in the Financial Services field, including but not limited to mutual funds, retirement, asset management, alternatives, brokerage, and customer service., • Superior negotiation and presentation skills in both internal and external settings at the senior executive level., • Masterful organizational, communication, and leadership skills, demonstrated by previous professional success., • Strong contract management and negotiation skills with a high close rate., • Ability to foster and develop partnerships across the enterprise., • Ability to network, partner, and influence leaders in various parts of the organization to move the business forward., • Ability to manage multiple high priority items at one time.

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA. Job Description The Virtual Sales Representative (VSR) will be responsible for marketing and selling CARDAMYST via teleconference and/or telephone to targeted health care offices and providers, in close partnership with aligned field representatives. They will deliver impactful core selling messages and educational materials as part of their remote engagements, reinforcing in-person efforts and expanding overall reach. VSRs will need to be flexible regarding job responsibilities as they will include a variety of strategic tasks: amplifying call frequency with high-priority targets, triaging and qualifying targeted HCPs, supporting large geographic territories, and engaging aligned sales team micro-focus practitioners. The VSR will create positive, coordinated virtual selling interactions that drive awareness, adoption, and market growth for CARDAMYST. Additionally, they will possess excellent customer service skills and polished marketing and sales acumen to cultivate current office targets and develop new healthcare provider relationships within those offices. These skill sets will also be critical in educating on the clinical profile and first-in-class value of assigned products, addressing questions and concerns, and identifying signals of adoption. Furthermore, they will demonstrate the ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, and navigate pharmacy and insurance landscapes to support account needs. EVERSANA Deployment Solutions offers our VSRs competitive hourly compensation, lucrative bonus potential, paid time off, company paid holidays, excellent training, employee development programs, a 401-k plan with employer match, and a comprehensive benefits package including medical, dental, and vision insurance, along with many additional valuable programs. Essential Duties And Responsibilities Our employees are tasked with delivering excellent business results through the efforts of their aligned field partners. These results are achieved by: • Complete assigned product training at an advanced level, developing a comprehensive understanding of the disease state, assigned product features and benefits, core selling messages, and the clinical profile of a first-in-class therapy., • Develop expertise in delivering core selling messaging in a virtual environment, reinforcing field strategy and tailoring discussions based on HCP interest level and engagement signals., • Meet or exceed call expectations, quality engagement metrics, and sales attainment goals set forth by the Client., • Maintain complete and timely CRM documentation of targeted customer interactions, including call attempts, product discussions, expressed level of interest, and literature requests., • Develop business relationships with field team to maximize coverage of shared targets., • Ensure high level of coordination, communication, and collaboration with field-based representative counterparts and field-based Regional Sales Manager. Ensuring that efforts are aligned and coordinated to provide a superior customer experience., • Coordinate regularly with field-based counterparts to ensure seamless execution of customer interactions and scheduling as appropriate., • Complete tasks and participate in projects as assigned by the field based Regional Sales Manager, as needed., • Provide actionable insights and feedback to field partners and team leadership regarding account sentiment, adoption signals, and opportunities for increased engagement., • Comply with all company, PDMA, compliance, and regulatory policies and guidelines., • Work independently from a remote home office while collaborating cross-functionally in a coordinated territory model., • Cultivate an assigned virtual territory in alignment with field strategy and be accountable for measurable business results and engagement outcomes., • All other duties as assigned. Qualifications MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. • Bachelor's degree from an accredited college or university OR equivalent experience, • 1+ year of sales experience in an outbound Virtual/Tele-sales or field sales role in a healthcare or pharma field required, • Experience selling in the Cardiovascular space preferred, • Proficiency in Microsoft Office software, especially Word, Excel and Outlook required with the ability to learn new software as needed., • Excellent communication & rapport building skills., • Ability to articulate complex clinical data., • Ability to learn complex medical topics, industry compliance guidelines, patient assistance programs, pharmacy, and insurance landscapes., • Aptitude and confidence to converse with physicians, as well as all levels of medical office staff., • Stable internet connection adequate to support voice over VoIP calls and virtual calls platforms. Additional Information OUR CULTURAL BELIEFS Patient Minded - I act with the patient’s best interest in mind. Client Delight - I own every client experience and its impact on results. Take Action - I am empowered and hold myself accountable. Grow Talent - I own my development and invest in the development of others. Win Together - I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters - I speak up to create transparent, thoughtful and timely dialogue. Embrace Diversity - I create an environment of awareness and respect. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at . Follow us on LinkedIn | Twitter

Life and Health insurance representative Location: Newark, NJ Duration : 6+ month Role Summary: The role of the Benefit Educator is essential to our business's success. As the representative of The Cigna Group, your primary responsibility is to conduct exceptional Open enrollment and customer events that set The Cigna Group apart from our competitors. In this customer-facing position, you will educate customers about The Cigna Group’s products, services, and programs through various methods, including formal presentations, benefit fairs, and health fairs. Your goal is to create a highly satisfying and positive customer experience, demonstrating knowledge, competence, and professionalism. This is an “as‑needed,” variable‑hour role; hours are not guaranteed and will fluctuate based on event demand (including occasional last-minute requests). Key Responsibilities: • Lead and deliver virtual, onsite, or prerecorded presentations in group setting as assigned to existing and prospective Cigna customers, • Represent Cigna at customer events, ensuring a professional and positive image while effectively communicating Cigna’s products, programs, and solutions, • Maintain current knowledge in all Cigna products, programs, solutions, and initiatives, • Follow established guidelines and procedures of customer events as assigned, • Refer customer service inquiries, administrative functions, implementation, billing questions, and other customer, client and producer matters to appropriate internal partners, • Coordinate, track, and update event meetings, including attendance, and top insights via data entry system (Salesforce.com) by assigned deadlines Qualifications : • High School Diploma or GED required., • Current and active Health & Life License, • Must be available during peak season (August-December), • Have experience explaining and presenting employer-sponsored benefits and health insurance, • Excellent communication and presentation skills, • Proficiency in Microsoft Programs (PowerPoint, Word), CRM system (Salesforce.com), and virtual learning platforms (WebEx, MS Teams, & Allego), • Ability to travel to local/remote trainings/meetings as assigned- 75-100%, • This role must be located within the assigned territory/market to be able to drive or fly to client locations, local offices in and outside of the regional territory, • Ability to utilize and maintain a personal, company approved device (smartphone, tablet, etc. with compatible operating system), keep required software and system access up to date and adapt to evolving technology tools and systems.

REMOTE ROLE, YOU MUST LIVE IN THE NEW YORK CONSIDERED This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025! Thryv, Inc. - Thryv Makes Selling Power’s Annual 60 Best Companies to Sell for List for Seventh Consecutive Year Global Most Loved Workplaces 2025 - Newsweek About the role: This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. Conducting the majority of client interactions remotely, this role has the flexibility to meet in person as needed. • Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs., • Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs., • Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.)., • Participates in sales meetings, call calibrations, and training as needed. About Thryv- End-to-end client experience platform: Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market. We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand. In This Role, You’ll Get To: • Help grow local business market share, • Defend small business America and the American Dream, • Work with existing clients and hunt for new business, • Become SaaS (software as a service) experts, • Receive world-class training, • Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy, • Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business, • Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products, • Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future We Are Looking for People Who: • We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners, • Who are engagement gurus while properly managing expectations, • Have the desire and commitment to do what it takes to be successful in sales, • Have a positive outlook and a strong ability to take responsibility for their successes and failures, • Goal oriented…you’re known for destroying your sales goals, • Persuasive…you can explain software solutions in simple terms, • Exceed sales quotas and expectations, • Build and nurture a pipeline of prospects and close deals, • Develop great solutions to help customers WIN!, • Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must. Basic Qualifications • We are hiring for both entry level (1-3 years of experience) and senior level (3+ years of experience) candidates., • Direct sales experience required (preferably in a SaaS role or company), • Senior level requires 2+ years’ experience in outbound sales (full sales cycle), • Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite, • Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships., • Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands, • Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures, • Strong technical skills with proficiency in MS office and the ability to learn new programs and systems, • Associate’s degree (or international equivalent) or equivalent experience required Who We Are At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning. Find out more at corporate.thryv.com/careers/ Belonging at Thryv We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success. Requisition Detail and Process This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons. Our Commitment to Equal Opportunity Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment The on-target earnings (“OTE”)(base + incentives) for these positions is $137K per year with the ability to make more in most US locations. Final offer amounts are determined by multiple factors including location, local market variances, and candidate experience and expertise, and may vary from the amounts listed above. Featured benefits Medical insurance, Vision insurance, Dental insurance, 401(k), Paid maternity leave, Paid paternity leave, Tuition assistance, Disability insurance

At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. What’s in it for you: Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient environments, it’s our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business—it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what’s possible for a sustainable world. Thermo King Corporation is seeking a District Sales Manager to join our East Region team and lead sales growth across a defined territory. In this influential role, you will shape and execute district-level sales strategies, coach and support dealer representatives, and drive strong financial performance across a diverse network of accounts. You will take ownership of dealer engagement, including overseeing a network of partners, implementing strategic customer plans, managing the product pipeline, and leading the forecasting process to ensure consistent, profitable results. With a focus on leadership, analytical strength, and sales excellence, you will guide dealers to higher performance, strengthen customer relationships, and capitalize on opportunities in both new and existing product lines. You will work closely with the District Service Manager for this region and develop and execute plans that accelerate revenue growth, enhance dealer capability, capture competitive accounts, and elevate Thermo King’s presence in the marketplace. Thrive at work and at home: * Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE! * Family building benefits include fertility coverage and adoption/surrogacy assistance. * 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution. * Paid time off, including in support of volunteer and parental leave needs. * Educational and training opportunities through company programs along with tuition assistance and student debt support. * Learn more about our benefits ___! Where is the work: Prioritize engaging with customers. When not directly interacting with customers, collaborate with colleagues in your office. This position’s territory will include New York, Connecticut, Maine, New Jersey, and Eastern Canada. Must be able and eligible to travel to Canada. What you will do: * Train, coach, and develop dealers to ensure high levels of performance and customer satisfaction. * In conjunction with the dealer representatives, develop and manage the annual operating plans for the district including a regular cadence for AOP updates and communication. * Working through the dealer distribution channel in the district, develop profitable business with new and existing customers. * Utilize solid understanding of the customer’s business to assess needs and suggest solutions utilizing Thermo King products and services. * Provide marketplace feedback, including competitive information, customer expectations, industry trends, etc. to internal stakeholders for continued market understanding and product development. * Follow and coach the sales process to ensure excellent customer experience and develop/maintain pipeline and forecast management. * Monitor KPIs and sales metrics to ensure targets are achieved or exceeded. Ie; Tableau * Report regularly on district performance, pipeline health, and forecast accuracy to Regional Director. * In conjunction with dealer support, build strong relationships with the end users/owners. What you will bring: * Bachelor’s degree in engineering, engineering technology, business or equivalent from a four-year college or university preferred and five years of sales experience (sales coaching, product training, etc). * Preferred experience in refrigeration or HVAC sales. * Knowledge of Salesforce preferred. * Experience managing to Annual Operating Plans (AOP) and directing and managing product pipeline and forecasting processes. * Territory management & prioritizing key activities that drive revenue achievement. * Strong business and financial acumen experience. * Must possess a valid driver’s license for a minimum of 12 months, with no major or frequent traffic violations and must be able and eligible to travel to Canada. Compensation: Annual Pay Range: $96,000 - 224,000 Total compensation for this role is a mix of base salary plus an incentive plan. Disclaimer: This "range" could be a result of seniority, merit, geographic location where the work is performed, education, experience, travel requirements for the job, or because of a system the employer uses to measure earnings by quantity or quality of production (so, for example, positions that may not have traditional salary ranges). Equal Employment Opportunity: We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. #LI-Remote

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Comfortable working remotely and independently. Remote position (Work from home). We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.

Our client, a B2B agency, is seeking a Senior Associate, Account Management to manage the end-to-end execution of integrated marketing projects. This role supports client relationships, project planning, creative execution, and cross-functional collaboration. Ideal candidates will have agency experience, strong project management capabilities, and the ability to work in a fast-paced environment. This is a HYBRID role with a combination of onsite and remote located in Soho. Temp to perm The ideal candidate will have SMALL to MEDIUM size AGENCY experience and MUST HAVE recent B2B experience. Responsibilities: Lead integrated marketing projects from kickoff through delivery and post-campaign reporting Build and manage project timelines, budgets, and milestones Serve as the primary day-to-day contact for clients Participate in client meetings, prepare agendas, and document action items Create client-facing presentations, recaps, and reporting documents Conduct market, competitive, and industry research Analyze campaign performance data and produce actionable insights Support the development of creative briefs and campaign requirements Collaborate with internal creative, strategy, and production teams Provide guidance and support to junior team members Assist with vendor coordination, invoicing, and project budget tracking Qualifications: 5 to 8 years of account management or project management experience; agency experience preferred Proven ability to manage integrated marketing projects from start to finish Strong organizational and multitasking skills Excellent verbal and written communication skills Experience with performance reporting and metrics analysis Proactive problem-solving ability and comfort working in a fast-paced environment Education and Requirements: Bachelor's degree in Marketing, Communications, Business, or a related field Proficiency with project management tools Proficiency with presentation software such as PowerPoint and Google Slides In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Benefits Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment ___ is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service. Email Your Resume In Word To Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply. Please do NOT change the email subject line in any way. You must keep the JobID: linkedin : PK3-1978937 -- in the email subject line for your application to be considered. Pamela Koenig - Senior Recruiter For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role. Creative Circle is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle. Copyright 1999 - 2026. CreativeCircle , Inc. All rights reserved.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice () and Terms of Use () . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Senior Operations Management Trainee (Senior OMT) About BioLife Plasma Services Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. Equal Employment Opportunity Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a Senior Operations Management Trainee at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations. Our growth is your bright future. Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference. A typical day for you may include: * Continuous Learning & Development: The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities. * Team Management: You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees. * Career Advancement: Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers. * Supportive Teamwork: You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management. * Exceptional Customer Service: Retain donors by creating a positive donor experience. You may also assist with production. * Travel Opportunities: Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend. REQUIRED QUALIFICATIONS: * Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to. * 3-5 years of experience leading medium to large teams (20+ direct reports) * Up to 90-100% travel during the Trainee Program * Ability to walk and/or stand for the entire work shift * Willingness to travel and work at various BioLife locations across the country * Ability to work evenings, weekends, and holidays * Have a valid driver's license for the entire duration of the program * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear PREFERRED QUALIFICATIONS: * Associates or Bachelor's Degree * Experience working with SOPs, GDP, GMP, CLIA, and the FDA * Experience working in a highly regulated or high-volume retail environment * Excellent interpersonal, organizational, technical, and leadership skills About BioLife Plasma Services Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. Equal Employment Opportunity #LI-Remote BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - NJ - Virtual U.S. Base Salary Range: The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - NJ - VirtualUSA - NJ - Deptford, USA - NJ - Egg Harbor Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt Yes

Our client, a boutique agency, is looking for a freelance Account Director to join their team! This is a 40 hour per week, fully remote role with potential to become a full-time staff role for the right person. The freelance Account Director will: • Serve as primary contact, driving client satisfaction, retention, and account growth (lead client partnerships in the medical aesthetics and beauty health space), • Present strategic recommendations to senior stakeholders and guide decision-making, • Maintain high service standards and implement best practices across accounts, • develop and execute full-funnel digital marketing strategies tailored to the unique challenges / opportunities of the medical aesthetics space including DTC lead generation, HCP engagement and education, and localized marketing for med spas -manage all legal, medical, regulatory reviews to ensure all public-facing materials are compliant with FDA / FTC regulations (familiarity with Veeva is a plus but not required) • Create strategy decks, proposals, and presentations for pitches and ongoing programs, • Oversee day-to-day execution across creative, production, digital, and external partners, and lead internal/client meetings and manage timelines, deliverables, and resources, • Mentor and manage Client Services staff, providing direction and performance feedback The Account Director has: • ideally 5+ years in client services/account management within integrated marketing (any experience in the medical field or aesthetics category is a plus), • Strong technical literacy: digital marketing platforms, analytics tools, CRM/project management systems, • Proven ability to deliver KPI-driven programs and manage complex workflows, • Exceptional communication, organization, and problem solving skills In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. Benefits Creative Circle's Freelance Employee benefits package includes eligibility for Minimum Essential Coverage (MEC) medical plan, dental/vision/term life package, discount prescription program, critical illness, accident, tele-behavioral health, and 401(k) plan. Sick leave is provided to Candidates whose assignment ___ is in a state or city subject to sick leave laws. A Minimum Value (MV) PPO medical plan, Employee Stock Purchase Plan, and paid holiday eligibility are based on length and dates of service. For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.This is a new role. This job was first posted by Creative Circle on 03/11/2026 and applications will be accepted on an ongoing basis until the position is filled or closed. This job was posted on 03/11/2026 and is open for 60 days Creative Circle is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. United Healthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Creative Circle. Copyright 1999 - 2026. CreativeCircle , Inc. All rights reserved.

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice () and Terms of Use () . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Senior Operations Management Trainee (Senior OMT) About BioLife Plasma Services Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. Equal Employment Opportunity Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a Senior Operations Management Trainee at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations. Our growth is your bright future. Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference. A typical day for you may include: * Continuous Learning & Development: The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities. * Team Management: You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees. * Career Advancement: Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers. * Supportive Teamwork: You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management. * Exceptional Customer Service: Retain donors by creating a positive donor experience. You may also assist with production. * Travel Opportunities: Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend. REQUIRED QUALIFICATIONS: * Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to. * 3-5 years of experience leading medium to large teams (20+ direct reports) * Up to 90-100% travel during the Trainee Program * Ability to walk and/or stand for the entire work shift * Willingness to travel and work at various BioLife locations across the country * Ability to work evenings, weekends, and holidays * Have a valid driver's license for the entire duration of the program * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear PREFERRED QUALIFICATIONS: * Associates or Bachelor's Degree * Experience working with SOPs, GDP, GMP, CLIA, and the FDA * Experience working in a highly regulated or high-volume retail environment * Excellent interpersonal, organizational, technical, and leadership skills About BioLife Plasma Services Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. Equal Employment Opportunity #LI-Remote BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - NJ - Virtual U.S. Base Salary Range: The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - NJ - VirtualUSA - NJ - Deptford, USA - NJ - Egg Harbor Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt Yes

By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice () and Terms of Use () . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Senior Operations Management Trainee (Senior OMT) About BioLife Plasma Services Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. Equal Employment Opportunity Are you a senior leader interested in bringing your expertise to a place where you can feel good about the work you do? Do you want to develop new skills and set yourself up for continued growth? As a Senior Operations Management Trainee at BioLife, you will participate in an advanced leadership development program that will take you to our plasma centers across the country. You'll travel up to 95% of the time to learn the business while networking with supportive leaders and prepare yourself for accelerated career growth. After completing the program and obtaining a Plasma Center Operations Manager role, you'll relocate to one of BioLife's locations. Our growth is your bright future. Opportunities to grow as a leader are within your reach. With the incredible growth of 235+ BioLife Plasma Services centers across the U.S., the future looks bright for you. When you work at BioLife, you'll feel good knowing what you do makes a difference. A typical day for you may include: * Continuous Learning & Development: The expedited training program lasts approximately six months. Upon completion, you'll have 12 months to obtain a Plasma Center Manager position. During this time, you'll receive hands-on experience and have mentorship opportunities. Drive your own learning plan that covers all aspects of managing our high-volume blood plasma collection facilities. * Team Management: You'll use your interpersonal and communication skills to cultivate a positive environment and motivate a team of diverse individuals. Provide employee feedback, conduct performance reviews, support team members' development, participate in staff planning and recruiting, and engage and retain employees. * Career Advancement: Work towards obtaining a Plasma Center Operations Manager position by completing the training program, networking, and building relationships across BioLife. As you progress your career at BioLife, you'll have opportunities to open and operate brand new plasma centers. * Supportive Teamwork: You'll work in our fast-paced, team environment; provide operational support; conduct management training; problem-solve; and communicate with senior management. * Exceptional Customer Service: Retain donors by creating a positive donor experience. You may also assist with production. * Travel Opportunities: Learn from and network with BioLife team members across the country. You'll be able to return home every other weekend. REQUIRED QUALIFICATIONS: * Relocation Required upon graduation/completion of Trainee Program. You will be able to choose which location you would like to apply to. * 3-5 years of experience leading medium to large teams (20+ direct reports) * Up to 90-100% travel during the Trainee Program * Ability to walk and/or stand for the entire work shift * Willingness to travel and work at various BioLife locations across the country * Ability to work evenings, weekends, and holidays * Have a valid driver's license for the entire duration of the program * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift up to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Due to potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear PREFERRED QUALIFICATIONS: * Associates or Bachelor's Degree * Experience working with SOPs, GDP, GMP, CLIA, and the FDA * Experience working in a highly regulated or high-volume retail environment * Excellent interpersonal, organizational, technical, and leadership skills About BioLife Plasma Services Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we'll support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd. Equal Employment Opportunity #LI-Remote BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - NJ - Virtual U.S. Base Salary Range: The estimated salary range reflects an anticipated range for this position. The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The actual base salary offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term and/or long-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - NJ - VirtualUSA - NJ - Deptford, USA - NJ - Egg Harbor Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt Yes

Job description About: With Clarity (withclarity.com) designs and crafts authentic, accessible fine jewelry for life's most memorable moments and those in between, elevating the everyday. With Clarity is at the forefront of eCommerce and retail with our fresh, technology-enabled approach combining the best of online and offline shopping for lab created diamonds and jewelry. Summary: We are seeking a Sales Associate for our NYC Soho retail showroom. Join a fast paced, exciting national brand disrupting the diamond and jewelry industry. The role offers significant growth potential, competitive salary, team bonus incentives and the excitement of liaising with sophisticated clientele purchasing diamond jewelry – on the iconic Spring Street in Soho. With Clarity is a leader in quality and service. We are a highly motivated team disrupting the legacy brands. We are searching for candidates with proven experience, sophistication, and the drive and attitude needed to grow the brand. Responsibilities: As a Sales Associate, you will: • Create a memorable and hospitable client experience to build a personal connection with the brand that positively impacts sales and growth, • Educate and assist customers in selecting fine quality diamonds and jewelry for their occasions and gifting, • Assist with boxing / wrapping items, replenishing POS and gifting supplies, keeping the lounge neat and organized and performing all POS functions after a client’s purchase decision is finalized, • Prepare for client visits by liaising with our Customer Service and Operations teams, • Proactively follow up with customers to secure sales and repeat purchases, • Supporting on-hand media requests for our brand and PR teams: this could be for celebrities, influencers or models on site for photoshoots, • Maintain organization so that the showroom is always client-ready; cleaning and organizing of all display jewelry, • Handling pickups and drops offs for clients, • Supports the online sales process and remote sales teams Skills: The ideal candidate: • Understands the jewelry sales process and delivers on high quality client experiences, • Educates clients without sales pressure, building a personal connection with the client and With Clarity brand, • Can handle high end clientele and jewelry, • Has excellent written and verbal communication skills, • Is honest, personable, and someone of high integrity, • Minimum of 3 years of Jewelry / Diamond sales experience in a luxury retail setting, • Graduate Diamonds or Graduate Gemologist preferred, • Able to work in-person full time at store location, • Willing to week Saturday and/or Sunday; 5 day workweek Benefits: • Competitive full time base salary, • Team bonus incentive, • Healthcare benefits, • 401k, • 2 weeks PTO Job Type: Full-time Pay: $70,000.00 - $80,000.00 per year + Sales Commissions Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off, • New York, NY 10012: Reliably commute or planning to relocate before starting work (Required)

NEW Remote Transactional Partner Attorney! This Jobot Job is hosted by: Audrey Block Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $300,000 - $500,000 per year A bit about us: We are looking for a Partner Attorney to join our law firm. We are ex AmLaw 100 attorneys that wanted to create our own firm. This position is quite flexible, and if you are an experienced attorney with a portable book of business, we'd love to chat with you! Why join us? Extremely competitive compensation Remote Flexible Schedule Opportunity for growth Grow a team Job Details Job Details: We are seeking a highly motivated and experienced Transactional Partner Attorney to join our dynamic team on a full time, remote basis. This is an excellent opportunity to be part of a well-established legal firm where you will have the chance to make a significant impact and contribute to the success of our clients. The successful candidate will be responsible for managing a broad range of transactional matters and providing high-quality legal advice to a diverse client base. This role offers a competitive salary, excellent benefits, and the flexibility to work from home. Responsibilities: 1. Draft, review, and negotiate a wide variety of contracts, agreements, and other transactional documents., 2. Provide comprehensive legal advice and support to clients on a variety of transactional matters., 3. Collaborate with other attorneys and partners to develop strategies and solutions for complex legal issues., 4. Maintain up-to-date knowledge of laws and regulations related to transactional law, ensuring the organization's compliance., 5. Develop and maintain strong relationships with clients, providing exceptional customer service and ensuring client satisfaction., 6. Lead and mentor junior attorneys, fostering a positive and supportive work environment., 7. Participate in business development activities, including networking and pitching for new business., 8. Manage and oversee all aspects of the transactional process from start to finish, ensuring a smooth and efficient process for clients., 9. Work closely with other departments within the organization to ensure the successful completion of transactions. Qualifications: 1. Juris Doctor (JD) degree from an accredited law school., 2. A minimum of 10 years of experience as a transactional attorney, with a proven track record of success., 3. Must be licensed to practice law in the state of residence., 4. Exceptional negotiation and communication skills, with the ability to effectively communicate complex legal concepts to non-legal personnel., 5. Strong leadership skills, with experience leading and mentoring a team., 6. Excellent problem-solving skills, with the ability to think strategically and provide practical legal advice., 7. Highly organized, with the ability to manage multiple tasks and deadlines in a fast-paced environment., 8. Proficient in the use of legal research tools and software., 9. Strong business acumen, with a deep understanding of business law and corporate transactions., 10. Self-motivated and able to work independently, with the ability to adapt to changing priorities and work under pressure., 11. High level of professionalism and ethical standards., 12. Experience working remotely is preferred. Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy

Job Description This is the perfect job for a recent LIFE SCIENCES GRAD who is looking for a career in sales. No professional sales experience required. This remote role will allow you to primarily work from home and cover a multi state territory in and around the West Coast. It is ideal if you work from within the territory. WHO ARE WE Parse Biosciences is a global life sciences company whose mission is to accelerate progress in human health and scientific research. Empowering researchers to perform single cell sequencing with unprecedented scale and ease, our pioneering approach has enabled groundbreaking discoveries in cancer treatment, tissue repair, stem cell therapy, kidney and liver disease, brain development, and the immune system. Founded based on a transformative technology invented at the University of Washington, Parse has raised over $100 million and is used by over 3,000 labs across the world. Our growing portfolio of products includes Evercode Whole Transcriptome, Evercode TCR, Gene Capture, and a software tool called Trailmaker, for data analysis. Parse Biosciences is based in Seattle, Washington's vibrant South Lake Union district, where we recently opened a 34,000 square foot headquarters and state-of-the-art laboratory. THE POSITION As a Sales Development Representative (SDR), you will be a critical part of our success working closely with your Technical Sales Manager (TSM) and Account Executive (AE) to co-execute a sales strategy across academic, biotech, and pharmaceutical customers. You will perform discovery calls and conduct short presentations with the goal to engage with potential customers, uncover their needs, match product and service, generate excitement and interest, and develop meetings for your TSM and RAM. This role has set targets for calls you make and meetings you set, and yes, you can over achieve these goals. We are passionate about career progression and in this position, you will be provided a clear path for commercial promotions. Candidates should have strong technical skills, a passion for sales and talking with customers, the ability to develop and manage customer relationships, and a drive to overachieve. Gaining a deep understanding of Parse's products and the single cell market will be critical to your success. This role is remote in nature and is seldom expected to travel and/or visit accounts in person. IN THIS POSITION, YOU WILL • Be responsible for achieving sales objectives across a geography, developing new business, and generating potential customer leads at new accounts who have an interest in our single cell RNA sequencing products, • Generate and manage a high volume of calls and zoom meetings (target of 30 calls per day), • Become an expert in using lead development software, specifically LinkedIn Navigator, Crunchbase, and SciLeads, • Maintain a CRM process that include calls and conversation notes, • Be skilled and consistent with research and follow-up, • Effectively communicate value proposition and technical advantages to customers, • Continually develop technical knowledge related to new, emerging, and related single cell research, • Display a high degree of professionalism both internally and externallyFOR THIS POSITION, WE LOOK FOR, • A minimum of a Bachelor's in biology/genomics or a related field, • Strong desire to develop a career in life science sales, • Previous molecular biology lab experience, • Excellent communication skills - written & verbal, including phone communication skills, • Self-motivation and a strong ability to work autonomously and effectively manage tasks and goals without constant supervision, • Having a home office within the Central or Mountain US Time ZonesJOB CONDITIONS, • This position is home office based and will require a reliable internet connection and suitable workspace to fulfill job duties effectively., • Regular communication and collaboration with team members will occur virtually through zoom meetings, instant messaging, and email. As part of our commitment to fairness and inclusion, we do not use artificial intelligence or automated systems to screen job applications. Every application is reviewed by a member of our hiring team to ensure that hiring decisions are made thoughtfully and equitably. #LI-Remote To meet the health and wellness needs of our team, Parse offers a comprehensive benefits package for all full time employees, including: • Medical, dental, vision, and Rx (prescription) coverage beginning on the 1st day of the month following your start date. Parse covers 90% of the monthly premiums for employees, and 60% for dependents., • A 401(k) program with no waiting period to participate, • Basic life insurance and short and long-term disability coverage. Monthly premiums for both are covered at 100% by Parse., • Flexible spending account (FSA) options for medical, dependent care, and commuter expenses, • A transportation program (Seattle only), • 12 paid holidays annually and a winter holiday break, • A generous time off policyMarket Pay Range - Exact compensation offered will be determined based on the candidate's education, experience, skills, and geographic location, and may vary for candidates in regions with significantly different market conditions.$55,000—$65,000 USD

Job Description About Presence Presence is the leading provider of teletherapy solutions for children with diverse needs. Through our award-winning technology, Presence connects speech-language pathologists, school psychologists, occupational therapists, and mental health specialists to schools, districts, and organizations nationwide. Our growing network of 2,000+ clinicians has delivered over 7 million teletherapy sessions to K-12 students. We are a remote-first, distributed workforce of 200+ corporate employees, headquartered in New York. We place a high value on "cameras on" engagement, schedule coordination, and cross-functional communication to stay connected with each other when working in different places. Many roles require travel to create opportunities to engage in person with our school partners, our clinicians, and each other. About this role: As a Sales Development Representative (SDR), you can positively impact children's lives. Our mission is to help children unlock their full potential by democratizing access to life-changing care. By opening dialogue with school administrators, you can discuss their challenges and show how online Special Education services have helped administrators fill gaps in service delivery. What you will do at Presence? • Make outbound calls to targeted school contacts and conference attendees to qualify leads., • Make outbound pre-conference calls to a targeted list of attendees., • Conduct thoughtful research on target accounts to turn cold calls into warm calls., • Using your creativity and excellent communication skills, initiate quality conversations with target accounts., • Schedule qualified business meetings for your account executive., • Collaborate with your account executive to develop a targeted account plan., • Build and nurture relationships with district contacts using thoughtful messaging and resources., • Represent Presence at Special Education-related meetings and conferences, • Virtually deliver engaging presentations that allow schools and districts to understand better how live, online therapy sessions are conducted., • A passion for improving the lives of children and their families., • A motivated self-starter who can master the art of managing the activities required to hit personal and company revenue goals., • Creative in their approach to building the sales pipeline., • An individual with a high-level of organization who follows up and follows through in a timely manner with prospects., • Strong communication skills. You must be comfortable engaging in conversations on the phone, in Zoom meetings, and in groups., • Excellent grammar and writing skills., • Team player: It's critical that you execute a well-developed success plan that is constructed and agreed upon by you and your account team., • Metrics-oriented: You understand what your daily, weekly, and monthly activities must be for you to achieve personal goals., • Objection handling does not scare you. You prepare for, practice objection handling scenarios, and use success stories to redirect the conversation., • You will use the sales acceleration tools provided to improve productivity., • Positive attitude and solution-oriented., • You display enthusiasm in all aspects of the position., • You stay up to date with the Special Education space and seek ways to continue building knowledge and expertise., • You invest in your skill set and seek opportunities to continue developing professionally., • You are focused and driven to meet and exceed goals., • You handle both wins and rejections with grace., • You share best practices and challenges with your manager and team., • You understand the power of listening and asking the right questions appropriately., • You can balance being competitive and collaborative., • Comprehensive Medical Coverage includes Dental and Vision., • Flexible PTO., • 11 Company Paid Holidays., • Benefits Package: including 401K savings plan and access to an Employee Assistance Program., • $500 home office stipend., • Paid Life insurance, AD&D. and disability benefits., • Paid parental and caregiving leave., • Eligibility to apply for a Professional Development Scholarship. An employee's starting pay will be determined based on job-related skills, experience, qualifications, and market conditions. With a base Salary of $60,000, this role is eligible for variable commission, with a total on-target earning potential of $80,000. Where is this position located? • Presence is headquartered in New York City, with our clients located throughout the U.S., • We support remote work from other locations in the US, • This position will report directly to the VP of Sales., • Occasional travel may be required for meetings or conferences, average travel time is 5% annually., • All employees commit to be available on-camera for our Core Working Hours noon-5 pm EST M-F.

Job DescriptionJob Description Ingram Content Group (ICG) is searching for a Collection Development Librarian II bilingual in Spanish to join our innovative Collection and Metadata Development team in New York. This is an exciting opportunity to surface the best publishers of authentic Spanish titles worldwide for our publisher solutions teams, and to develop a cohesive Spanish-language collection development service that helps libraries find and select the best content for their communities. You will also work with the other Ingram Collection Development Librarians to grow and maintain our proprietary title database(s) and to create and deliver balanced and inclusive lists and services for Spanish language materials and other categories as assigned. You’ll represent Ingram Library Services in meetings with Spanish-language publishers and libraries and serve as the Spanish-language expert and thought leader for the Collection and Metadata Development department. You will also help us reach our library customers by creating and delivering content for Ingram’s e-newsletters, webinars, podcasts, customer meetings, and conference presentations. This is not a remote position, but hybrid schedules will be offered. Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries, and educators, Ingram makes these services seamless and accessible through technology, innovation, and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. You love supporting one library, but what if you could support thousands? At Ingram, our Collection and Metadata Development team curates titles and services for a wide range of libraries from small and rural libraries to multi-branch urban library systems. We focus on providing exceptional support to our library customers by improving workflows and processes with content, shelf-ready services, balanced and inclusive collection development help, and librarian expertise -- all while developing and maintaining lasting relationships with our clients. Our teams collaborate and innovate with our core values of credible, performance-driven, agile, innovative, and customer-focused in mind. Required Qualifications: • Master’s degree in Library Science (MLS, MLIS, MSLS or other accepted accreditations from ALA) from school accredited by the American Library Association, • 3 years of experience in public libraries, school libraries, and/or academic libraries, • 1 year collection development experience, • Experience with querying and data reporting., • Knowledge of integrated library catalog systems; for example, SirsiDynix, Polaris, Sierra, ExLibris, • Enhance and maintain an intricate Collection Development title database used to create customized lists for ongoing collection development, outsourced collection development, iCurate services, Opening Day Collections, Standing Orders, ipage lists and TIMS record enhancement., • Takes lead on behalf of department as needed on custom collection development projects and services for libraries., • Works with Collection Development management to develop and enhance iCurate services for Spanish-language collection development utilizing knowledge of libraries’ collection needs and Spanish-language publishing., • Provides guidance to library customers about weeding, collection development norms, budget allocations, and other practices for building Spanish-language collections for all ages; consults about outsourcing, including collection analysis services and ongoing selection., • Educates customer librarians about Ingram tools, services, and capabilities, with a focus around Spanish-language materials., • Represents Ingram to customers and other industry professionals at conferences as required., • Meets with publishers for knowledge of new and forthcoming titles. Uses professional knowledge of reviews, trade news, and library journals to stay current in the field and to educate and advise publishers on target audiences and product viability. Suggests promotional vehicles and other marketing options. Participates in industry associations to maintain publisher and vendor relationships., • Writes articles in English and Spanish for newsletters, blog, ipage, and industry publications to keep customers apprised of titles, industry trends, and opportunities. Provides library ipage promotion recommendations. Perks/Benefits: • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA., • 15 vacation days & 12 sick days accrued annually and 3 personal days, • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more, • Encouraged continued education with our tuition reimbursement program, • Financial and in-kind opportunities to engage with non-profits in your community, • Company match program for United Way donations, • Volunteer opportunities and in-kind drives for non-profits throughout the year All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information. • EOE-Race/Gender/Veterans/Disabled, • We participate in EVerify., • EEO Poster in English, • EEO Poster in Spanish

Job Description Why Work for Quontic? Quontic Bank is a CDFI federally chartered digital community bank. We have a customer-centric culture built around helping our customers and giving back to local communities. We're making homeownership simpler, faster, and most importantly, more accessible for all communities across the United States. Who We are Quontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Quontic's mission to break the system for financial empowerment stands in the face of big banks and proves there is a better and more equitable way to put the customer first. We focus on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach. What We Live By Whatever your role, we are bound by a spirit of collective commitment and excellence in all aspects of our work. As an employee of Quontic, the importance of your contributions cannot be overstated. You are an important part of our team! Your Primary Responsibilities Include: The IT Analyst provides on-site technical services and first-level information security support to internal customers. Job Responsibilities: • Identify, diagnose, and resolve technical issues related to desktops, laptops, and network systems., • Support software and hardware installation, configuration, and updates., • Respond to and coordinate the resolution of incoming technical support calls and requests from employees, escalating complex issues to outsourced IT teams as necessary., • Maintain, document, and implement standard operating procedures and customer service guidelines for IT support., • Provide timely status updates to management and end-users on case progress., • Support and maintain effective relationships with users, ensuring excellent customer service through tact, professionalism, and clear communication., • Monitor and ensure resolution of problems with remote access, VPN, and other network-related services., • Act as the first point of contact for reporting and documenting security incidents or concerns, escalating to appropriate teams when needed., • Assist in monitoring and implementing basic information security protocols to safeguard organizational data and systems., • Educate users on safe practices, including phishing awareness and secure password management., • Coordinate with IT and security teams to address endpoint vulnerabilities and security-related alerts. Job Requirements: • Associate’s degree (or equivalent) in computer science, information technology, information systems, cybersecurity, or similar -OR- high school diploma (or equivalent) plus two (2) years of experience in functional area., • Additional one (1) year experience in functional area. Additional Requirements: • Understanding of IT systems and infrastructure., • Knowledge of best practices in IT administration and system security., • Experience with IT security and compliance standards is a plus., • Strong analytical and problem-solving skills., • Adaptable and comfortable with changing priorities in a high volume environment., • Excellent interpersonal and communication skills, effective work relationships and ability to work effectively in a fast-paced team., • Superior organizational skills, problem solving, and attention to detail., • An ability to thrive in an environment where priorities change daily, and where employees wear many hats, detailed-oriented, and thrives in a fast-paced environment ., • The ability to think "outside the box" and prioritize tasks and decisions in a timely manner., • Self-directed, yet effective working part of a collaborative team., • Responsive and customer-focused with a demonstrated use of professional judgment., • Exceptional verbal and written communication skills with the ability to speak confidently The above is merely a description. Responsibilities and duties are not limited to the above. Quontic reserves the right to change job descriptions at any time. Benefits This role's annual base salary range is $55,000 - $70,000. In addition to a fulfilling career, we offer competitive compensation and a comprehensive benefits package that can fuel your financial milestones & keep you well. Full time employees are eligible for: • Health, Dental, Vision, & Life Insurance, • Financial Wellness Planning & Coaching, • Counseling Support Services & Resources, • Paid Parental Leave, • Pet Insurance, • 401K Match, • Employee Bank Accounts with Quontic, • Generous Paid Time Off

Job Description Are you seeking a challenging position that provides for personal and professional growth? Do you want to work with mutually supportive colleagues in love with technology and solutions that help organizations succeed? Are you gratified when clients appreciate your work? Do challenges energize you. Do you want to keep learning and not sit on a help desk working remotely all day? Then you are our candidate. We are seeking an experienced field Technology Support Technician to join our team! You will implement and support a diverse range of network solutions from on premises, hybrid, and cloud-based solutions for our clients as a member of a mutually supportive team. We are a Microsoft focused shop with primary commitment to MS365, Azure, and Windows Virtual Desktop. We are especially focused on security with SSO, PIM and conditional access methodologies a must. BUT we also work with clients that use Apple Macs and work with Gsuite and need a strong centralized management partner. You will resolve issues in a methodical way using the best online tools and documentation systems. You will have the full support of a committed and diverse team of I.T. professionals. You must be experienced, knowledgable about Entra and on line SharePoint. We will provide you every opportunity to learn, grow, and move up as our organization continues to grow. We have an amazing staff retention over 8 years. We are hiring for the long term. Responsibilities: • Provide end user technical assistance with computer hardware and software, • Assist in designing new solutions for client organizations with video, streaming, and ingenuity, • Administer AD and AAD domains for organization clients with deep knowledge of Security using EPR, MDR, EPP and SIEM technology., • Experience configuring Microsoft Azure Conditional Access, Privileged Identity Management. SharePoint security/ permissions configurations, and Intune., • We do support Mac and Gsuite clients with a commitment to Addigy remote management tools., • Resolve issues for clients via phone, in person, or remote help desk., • Recommend hardware and software improvements., • Utilize cloud ticket and document systems to track and manage proactively customer issues and resolutions., • have excellent documentation skill: writing, formatting, logic., • Capable of producing detailed Scopes of Work for projects such as migration of Ad to AAD, migration of shares, et al., • Previous experience in IT, customer service, or other related fields., • Must be totally committed to the job and fulfilling customer needs, • MUST be an aggressive Self-Learner, • Must be a TEAM player with ability to receive feedback (criticism) and debriefing commitments., • Knowledge of Active Directory, Azure Active Directory and Microsoft Security, • A VERY strong ability to relate to end users on a one-to-one basis., • Hands on experience with Microsoft M365, Azure virtualization,, • Knowledge of routing valuable, especially VPN with SonicWALL Firewall routers, • Knowledge and keen interest in Cyber security, • Ability to build rapport with clients., • Strong troubleshooting and critical thinking skills. Writing documentation a must., • Strong ability to research solutions from the Internet on demand., • Positive and professional demeanor, • College Degree or equivalanet required., • Excellent written and oral (English) communication skills Powered by JazzHR OZq9jbKLuC

Job Description Job Title: Service Desk Analyst Location: Remote (New York) Duration: 6 Months Shift: Monday – Friday | 4:00 PM – 12:00 AM (Evening Shift) Work Schedule: Candidates must be available to work holidays as required in a 24/7 service desk environment. Position Overview We are seeking a Service Desk Analyst to provide Level 1 IT support for a large enterprise environment that includes multiple healthcare facilities and corporate offices. This role serves as the first point of contact for technical support, assisting users with IT-related issues and service requests while ensuring timely resolution and adherence to service level agreements (SLAs). The ideal candidate will have strong customer service skills, technical troubleshooting abilities, and experience supporting enterprise IT systems. Key Responsibilities Service Desk Support * Serve as the first point of contact for end users via phone, email, and ticketing systems. * Monitor and respond to service desk queues, including phone calls, email messages, and automated requests. * Manage Level 1 and Level 1.5 incidents and service requests from initial report through resolution. * Provide timely troubleshooting and technical support for users across the organization. Incident & Request Management * Receive, prioritize, document, and resolve user support requests. * Track and manage incident tickets to ensure resolution within established SLAs. * Escalate complex issues to appropriate support teams when necessary. * Follow escalation and paging procedures to ensure service levels are maintained. Technical Support * Provide support for common IT issues including: * Password resets * Microsoft Office applications * Windows operating systems * Basic workstation troubleshooting * Assist users with software access, configuration, and system usage questions. Customer Service & Communication * Deliver excellent customer service and maintain a positive support experience for end users. * Provide clear updates and communication regarding issue status and resolution timelines. * Maintain a single point of contact for service desk activities and support requests. Process Improvement * Contribute to the continuous improvement of service desk processes. * Maintain familiarity with service desk tools and monitoring systems, including ticketing and performance monitoring platforms. * Participate in special projects and additional assignments as required. Required Skills * Experience working with Service Desk or IT Support environments * Knowledge of ticketing systems (such as ServiceNow or similar platforms) * Familiarity with Windows OS and Microsoft Office applications * Strong troubleshooting and problem-solving skills * Excellent communication and customer service abilities * Ability to work independently and within a fast-paced team environment Work Environment & Equipment * This is a fully remote position. * Candidates must provide their own IT equipment, including: * Desktop or laptop * Monitor * Headset * Reliable high-speed internet connection Education Requirements One of the following is required: * Bachelor’s Degree from an accredited college or university in a related field, plus one year of relevant experience, OR * Master’s Degree in Management, Business Administration, Hospital Administration, Public Administration, Accounting, or a related field, OR * Equivalent combination of education, training, and professional experience Experience * Minimum 1 year of experience in an IT support, service desk, or technical support role within a business, healthcare, government, educational, or non-profit organization. * Familiarity with EDP applications and data processing environments preferred.

Job Description Join DYOPATH as a Service Desk Level 2 Analyst Are you energized by solving technical puzzles and helping people stay connected and productive? DYOPATH is looking for a Service Desk Level 2 Analyst who thrives on team spirit, curiosity, and a genuine commitment to exceptional support. Why You'll Love Working Here • Purpose with Passion – A culture guided by the L.O.V.E. philosophy (Living Our Values Every Day)., • Grow & Thrive – Certifications, career development, and professional growth opportunities., • Award-Winning Culture – Known for outstanding service internally and externally., • Fun & Respectful Teamwork – Collaborative, uplifting environment where achievements are celebrated.Benefits, • Medical, Dental & Vision Coverage, • Life Insurance, • 401(k) with company match, • "You Pick a Day" paid holiday, • FSA & HSA options, • Pet Insurance, • …and more!, • Full benefits overview available at dyopath.com/careersRole Overview, • Location: On Site (New York, NY), • Schedule: 1st Shift (9a-6p); Monday through Friday, • Pay Rate: $29Your Mission as a Service Desk Level 2 Analyst, • Serve as the go-to technical resource for desktops, laptops, printers, mobile devices, software, and network issues., • Tackle mid-level challenges, resolve escalations, and collaborate with IT teams when needed., • Mentor Level 1 analysts through coaching and guidance., • Prioritize user satisfaction with timely issue resolution and follow-up., • Pursue ongoing training, certifications, and continuous learning., • Contribute to special projects supporting service improvement.What You Bring to the TeamEducation & Certifications, • Associate's degree (or higher) in Computer Science or related field preferred., • Professional certifications (or working toward):, • HDI Support Center Analyst (HDISCA), • ITIL Foundation, • Microsoft 365 Certified: Fundamentals, • Microsoft 365 Certified: Endpoint Administrator AssociateExperience & Skills, • 2–4 years in technical support, including at least 1 year as a Service Desk Level 2 Analyst or similar role., • Exceptional customer service and the ability to explain technical solutions clearly., • Strong proficiency in Windows OS, Microsoft Office, and advanced network troubleshooting., • Familiarity with ITIL or similar service frameworks., • Ability to work independently and collaboratively., • Strong analytical and multitasking skills under pressure. Equal Opportunity Employer DYOPATH is committed to a work environment free of all forms of discrimination. DYOPATH recruits and hires without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. For more information about DYOPATH, please visit our website at . The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.

Job Description We are looking for a customer service oriented Helpdesk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company. Responsibilities • Provide first level contact and convey resolutions to customer issues, • Properly escalate unresolved queries to the next level of support, • Track, route and redirect problems to correct resources, • Update customer data and produce activity reports, • Walk customers through the problem-solving process, • Follow up with customers, provide feedback and see problems through to resolution, • Utilise excellent customer service skills and exceed customers’ expectations, • Ensure proper recording, documentation and closure, • Recommended procedure modifications or improvements, • Preserve and grow your knowledge of help desk procedures, products and services Requirements • Proven working experience in providing help desk support, • Proficiency in English, • Working knowledge of help desk software, databases and remote control, • Strong client-facing and communication skills, • Advanced troubleshooting and multi-tasking skills, • Customer service orientation, • BS degree in Information Technology, Computer Science or equivalent

Job Description We are looking for a Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Responsibilities • Address user tickets regarding hardware, software and networking, • Walk customers through installing applications and computer peripherals, • Ask targeted questions to diagnose problems, • Guide users with simple, step-by-step instructions, • Conduct remote troubleshooting, • Test alternative pathways until you resolve an issue, • Customize desktop applications to meet user needs, • Record technical issues and solutions in logs, • Direct unresolved issues to the next level of support personnel, • Follow up with clients to ensure their systems are functional, • Report customer feedback and potential product requests, • Help create technical documentation and manuals Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude

Job DescriptionBenefits: • Help or transport service, • Opportunity for advancement Job Summary NYC-based, small-size IT consulting company operating in the fashion industry and several other sectors. We are seeking an experienced IT Helpdesk Technician to provide high-quality technical support to end users across the organization. The job is part-time (3-4 days per week, 9am-5pm) in central Manhattan location. The ideal candidate has strong troubleshooting skills, a customer-focused mindset, and hands-on experience supporting desktops, laptops, networks, and common business applications in a fast-paced environment. Key Responsibilities • Provide Level 2 (and advanced Level 1) technical support for hardware, software, and network issues, • Troubleshoot and resolve issues related to Windows/macOS operating systems, Microsoft 365, email, and common business applications, • Support user accounts, permissions, and security using Active Directory, Azure AD, and related tools, • Diagnose and resolve network connectivity issues (LAN, Wi-Fi, VPN), • Install, configure, and maintain desktops, laptops, printers, and mobile devices, • Escalate complex issues to senior IT staff or vendors when required, following established procedures, • Document incidents, solutions, and procedures in the ticketing system and knowledge base, • Participate in system upgrades, rollouts, and IT projects as needed, • Ensure compliance with security policies and data protection standardsRequired Qualifications, • 2/3 years of experience in an IT helpdesk or technical support role, • Strong knowledge of Windows environments (Windows 10/11, Windows Server basics), • Hands-on experience with Active Directory, Group Policy, and user management, • Familiarity with Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), • Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP), • Excellent problem-solving and communication skills, • Ability to manage multiple issues and prioritize effectivelyPreferred Qualifications, • Experience with macOS and mobile device management, • Basic knowledge of firewalls, VPNs, and endpoint security solutions, • Experience supporting remote users and hybrid work environmentsSoft Skills, • Strong customer service orientation, • Clear verbal and written communication, • Patience and professionalism under pressure, • Ability to work independently and as part of a teamWork Environment, • Office-based, midtown Manhattan (near Grand Central Station), • May require occasional after-hours, • 3-4 days part-time position (9 to 5pm)Compensation & Benefits, • Salary: to be discussed during the interview process, • Ongoing training and certification support, • Career growth opportunities within the IT team

Job Description THIS IS NOT A WORK FROM HOME OPPORTUNITY** The Remote-Control Center Specialist supports Daikin’s Remote Monitoring business by commissioning, monitoring, and troubleshooting connected HVAC systems to ensure optimal performance and customer satisfaction. This role provides technical expertise through remote, training, reporting, and stakeholder collaboration. The position also partners with internal teams to improve monitoring solutions, supports sales and service initiatives, and serves as a technical subject matter expert for remote monitoring technologies with a voice to further develop monitoring solutions. May include: • Perform onsite and/or remote monitoring commissioning, assist with Remote monitoring commissioning remotely or assist with Remote monitoring network configuration for jobsites. Advice on the setting up of control systems and the commissioning of products including refrigerant charging, addressing, operational data and field settings, • Maintain working relationship with customer stakeholders including, but not limited to- site owner, maintenance/service team etc., to provide complete satisfaction, • Perform Remote monitoring commissioning training for internal employees, and on-site for external sales partners, • Use project management and collaboration platforms such as Jira, Smartsheet, and Microsoft Teams to plan, track, and manage tasks, ensuring on-time delivery of services and reports., • Train backup resources in all aspects of Remote monitoring functionality and actions, • In conjunction with the Field Support Manager, provide information and conduct training sessions pertaining to proper VRV installation techniques, VRV commissioning, controls commissioning and troubleshooting of Daikin indoor units, outdoor units, controls and accessories., • Work with internal teams to learn of changes to equipment and assess their impact on the Remote monitoring business. At the same time provide voice-of -customer input to improve Remote monitoring functionality, • Provide prompt and courteous response to calls coming to Daikin North America’s Remote Monitoring Control Center (DCC). In response to system notifications, troubleshoot operation data from Remote monitoring and provide technical report to customer-within 2 hours of error malfunction and within 8 hours of prediction malfunction, • Create and review operation reports for Remote monitoring sites. Coordinate with internal Tech Service resource and/or with oversea partner to create and distribute periodic reports to the customers within 7 working days of the end of reporting term, • Visit critical jobsites and provide technical assistance. Collect and analyze system data from Daikin systems via Daikin’s proprietary Service Checker tool and provide solutions to customers, • Provide progress with Remote monitoring to management, • Maintain monthly contact with Remote monitoring site stakeholders to provide complete satisfaction., • Help with creating technical literature to promote Remote monitoring business. Participate in Remote monitoring Sales promotion activities as a Remote monitoring technical expert, • Perform additional duties and tasks as requested by manager or supervisor, demonstrating flexibility and responsiveness to evolving business needs., • Understanding the workings of Remote monitoring technology through internal resources and self-study Nature & Scope: • Applies advanced knowledge of job area typically obtained through advanced education and work experience, • Manages projects and processes while working independently and with limited supervision, • Coaches and reviews the work of lower-level professionals, • Problems faced are difficult and sometimes complex; takes a new perspective on existing solutions Knowledge & Skills: • Universal Refrigerant Handling Certification required, • Ability to apply knowledge of refrigeration and air conditioning theory and structural layout., • Excellent communication skills and interpersonal skills to interact effectively with diverse client groups, • Demonstrated technical skills to explain product functionality to customers, • Ability to present technical seminars for customers in conjunction with sales engineers, • Proficient computer skills, such as Outlook, Word, Excel, and PowerPoint, • Must be able to travel on business or work beyond normal work hours as necessary, • Ability to apply good judgment, strong work ethic, and integrity on the job., • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), plus project management and CRM software such as Jira, Smartsheet, Salesforce, and Asana., • Ability to present technical seminars for customers in conjunction with sales engineers, using modern virtual platforms., • Data-driven mindset with ability to create dashboards, reports, and analytics summaries from multiple software sources. Experience: • 4+ years of HVAC industry experience preferred Education/Certification: • Bachelor’s Degree preferred OR • Associate's Degree or HVAC Certificate suggested People Management: No Physical Requirements / Work Environment: • Must be able to perform essential responsibilities with or without reasonable accommodations Reports To: Manager, Digital Tools and Remote Monitoring Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States. The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Job Description Desktop Support Specialist Location: Hybrid (Manhattan, NY) Compensation: $70,000–$80,000 base + bonus + equity About the Role The Desktop Support Specialist will provide hands-on technical support across a dynamic, fast-paced environment. This role is ideal for an IT professional with strong customer service skills, a solid technical foundation, and the ability to troubleshoot and resolve issues efficiently. The position requires a high level of professionalism, responsiveness, and ownership. Key Responsibilities • Support Windows 11 systems in an enterprise environment, including Active Directory, Azure AD, Group Policy, and Office 365 administration., • Provide end-user support for Citrix virtual desktop infrastructure (VDI)., • Troubleshoot and support collaboration tools such as Teams, Zoom, and Webex., • Support business applications and assist users with technical issues across multiple platforms., • Manage user account provisioning, access permissions, and security rights within Active Directory., • Utilize scripting and automation tools such as Python and PowerShell; conduct basic Linux command-line tasks as needed., • Plan, install, configure, and maintain hardware and software across both on-site and remote environments, including network-connected and cloud-based systems., • Perform updates, upgrades, and after-hours maintenance to minimize outages and ensure system reliability., • Take full ownership of technical issues from identification through resolution, ensuring timely communication and user satisfaction. Position Requirements • Bachelor’s degree or college diploma in computer science, information technology, or a related field., • 1–3 years of experience in desktop support, help desk, or technical support roles (experience supporting financial services users is a plus)., • Relevant technology certifications such as A+, GCP, AWS, MSCE, or CompTIA preferred., • Internship or hands-on experience in a technical environment is an advantage. Personal Attributes • Strong understanding of technology operations and organizational objectives., • Excellent interpersonal, written, and verbal communication skills., • Ability to research and diagnose networking, systems, and application issues., • Proven ability to prioritize and execute tasks in high-pressure or urgent situations., • Capable of presenting information in a clear, user-friendly way to non-technical employees., • Highly self-motivated, detail-oriented, and analytical, with strong problem-solving abilities., • Exceptional customer service orientation and a willingness to go “above and beyond” for users., • Thrives in a collaborative, team-based environment.

Job Description We are looking for a Onsite Desktop Support Engineer to provide technical assistance to our clients. You will help install, upgrade and troubleshoot hardware and software systems. If you’re computer-savvy and enjoy supporting end users, we’d like to meet you. To succeed in this role, you should have a problem-solving attitude along with the ability to give clear technical instructions. You should also be familiar with remote troubleshooting techniques. Ultimately, you will ensure prompt and accurate customer service and increase client satisfaction. Note: U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. This position may requires onsite presence and travel to project / client location/s Responsibilities • The Onsite Desktop Support Technician role is to provide a single point of contact for local office end users to receive support and maintenance within the organization's desktop and laptop computing environment, • This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure efficient workstation performance, • The person will also solve problem areas (in person) in a timely and accurate fashion and provide end-user assistance where required, • Monitoring queues for incidents or requests that require resolution, • Escalate to L3 team /Vendors in case assistance is required to resolve any issue, • Isolate system issues; diagnose standard software issues & report hardware issues to respective Vendors, • Prioritizing work based on the impact and urgency of the ticket, • Maintain compliance to Client policies and guidelines like desktop/laptop naming conventions, laptop building/rebuilding checklist, surrender, disposal (Kill Disks/Degauss), • For open tickets requiring spares and accessories and work closely with asset management team in coordinating them, • Incident lifecycle management not limited to documenting work notes, attaching relevant knowledge and detailing incident resolution, • Fulfilment of Service Requests where necessary, • Track and report status of IMAC requests, • Verify completion of IMACs, • Enable end user / equipment Installs, Moves, and changes (IMAC) Requests, • Install new or enhanced functions or features: hardware, software, peripherals and configurations (e.g., peripheral upgrades, system reconfigurations, special requisition installations), • User Data Transfer on need basis, • Hardware support to desktops, laptops (Windows/Mac.), Thin clients (Windows and Linux), Printers, Scanners, • Hardware imaging, deployment, and repair management services, • When de-installing equipment, de-tag equipment, erase and dispose of data and information residing on hard drives, strip for disposal, update in the asset tracking system that the equipment has been de-installed and disposed of, and prepare the equipment to the vital 3rd party for collection and disposal, • Steady State Asset Refresh (Does not include project activity of bulk device replacement), • Assist asset management team in sharing the IMACs for new installations, movement on floors and carrying out physical verification activities, • Replacement of consumables for network printers and reporting issues to the appropriate vendor, • VIP Support (white glove service), • Inventory management and labelling of devices within Client office environment, • Handling shipping and receiving requests for movement of end devices within Client office Requirements • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role, • Hands-on experience with Windows/Linux/Mac OS environments, • Working knowledge of office automation products and computer peripherals, like printers and scanners, • Knowledge of network security practices and anti-virus programs, • Ability to perform remote troubleshooting and provide clear instructions, • Excellent problem-solving and multitasking skills, • Customer-oriented attitude, • No minimum qualification as long as you have experience

Job Description Job Overview We are currently seeking a full time Level I/II MAC and PC Support Engineer with a 1+ years of extensive hands on experience with the following: iMac and Macbook repairs, also all OSX operating systems. Support all MAC and Windows environments on site. Responsibilities • Provide phone support and remote remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide remote installations of new software and upgrades, • Provide remote installation of service Packs and security updates, • Provide onsite support and installations to clients when necessary, • Knowledge of MAC and Windows operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Excellent written and verbal communication skills, • Knowledge of Cisco Phone Systems a plus Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Benefits Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere. Powered by JazzHR djx7IB0qxP

Job Description The salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills, and expertise. Hybrid: 4 days in office/1 day remote Join UP! We are lighting the path home, one person at a time. Job Summary Reporting to the Director of Social Services/Social Services Supervisor, the Housing Specialist provides assistance and support to achieve permanent housing placement for all clients. The Housing Specialist also provides and documents clinical case management services for assigned clients according to the requirements of Urban Pathways and all regulatory and funding agencies. The Housing Specialist will be an active listener and provide high quality customer service and respond by exhibiting cross-cultural awareness with the ability to promote and contribute to an equitable and inclusive anti-racist organizational culture and environment. Key Responsibilities & Essential Functions Program/Facilities • Provides support and guidance to program staff in the execution of all housing related tasks including but not limited:, • Reviews, completes, and makes recommendations, when necessary, on all housing applications including but not limited to: HRA 2010e, General Population, LINC, HPD, etc., • Manages and tracks all housing packages submitted to housing providers including DHS, OMH, HPD, etc., • Provides on-going follow-up to program staff and clients regarding housing status., • Assists clients with completing relevant applications for housing subsidies and programs, and advocates on behalf of clients to ensure that they receive the appropriate housing and housing subsidies., • Liaises with potential landlords and/or rental agents to ensure that potential housing meets city and agency standards., • Ensures successful and safe transition of clients into permanent housing and provides local community resources to clients if needed., • Assesses client housing interview skills and assists them to achieve competency in presentation and interviewing skills., • Escorts clients to housing interviews as needed., • Provides comprehensive case management services for assigned clients including, but not limited to:, • Entitlements, • Housing, • Employment/Education/Vocational Training, • Medical, mental health treatment, and substance abuse services, • Social and community integration 3. Provides counseling and support to clients on and on-going basis including, but not limited to: • Crisis intervention, • Training and support on client daily living skills, as required, • Assistance in problem solving, as required, • Conflict resolution, • Advocacy 4. Assesses client needs, develops service plans and/or service referrals to achieve client self-sufficiency., 5. Conducts field work including, but not limited to home visits, escorting clients to appointments, and outreach., 6. Facilitates client groups and staff training as required. Administrative • Maintains housing tracking placement forms and reconciles all placement using client database system(s)., • Tracks and completes housing logs on a weekly basis., • Prepares and verifies monthly housing placement reports., • Maintains and submits all necessary documentation and reports accurately, timely, and as required by Urban Pathways, regulatory and funding agency policies and procedures including but not limited to:, • Enters progress notes after each client meeting within 48 hours and/or as mandated by Program, • Completes Intake/Admission documentation within 24 hours of client admission and/or as mandated by Program., • Documents assessments in client records within required timeframe (not applicable for Outreach Program), • Updates information in client records, as required., • Develops and maintains relationships with community services and resources., • Networks with providers within and outside the DHS System to develop partnerships and housing referral opportunities., • Communicates verbally and in writing in a professional manner at all times, • Responds to all communications including telephone, email and other oral and written inquiries in a timely manner. Qualifications, Education and Experience • Bachelor’s degree required. Master’s degree in social work or another related field preferred., • A minimum of two years of clinical individual or group counseling experience preferred., • Experience with NYC housing subsidies and programs required., • Proficiency in Google Suite & Microsoft 365, Videoconference, & technical online skills., • Strong written and verbal communication skills., • Ability to problem-solve and be resourceful., • Foreign language skills a plus., • A proactive person-centered approach., • Required to work a flexible schedule including weekends, holidays, and evenings., • Ability to sit, stand, walk, bend, stoop, push, pull, lift (up to 25 lbs.)., • Desire to perform the essential functions of this job., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions., • Valid driver’s license with a clean driving record a plus. These benefits include: • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health., • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future., • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days., • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career., • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs., • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support., • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues., • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Job Description Job Overview We are currently seeking a full time Tier II Support Engineer with a minimum of 5 years of extensive hands on experience with IT support and troubleshooting. Responsibilities • Provide phone support and remote remediation for workstation issues, • Troubleshooting and resolving customer system problems across a broad range of technologies, • Provide installations of new software and upgrades, • Provide installation of service Packs and security updates, • Provide onsite support and installations to clients when necessary, • Knowledge of Microsoft operating systems and desktop applications, • Experience with installing, configuring, and administering a broad range of technologies, • Excellent written and verbal communication skills, • Certifications a plus Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today! Benefits Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere. Powered by JazzHR J1kS4NsHyt

Job Description At Angi®, we've had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want. Angi at a glance: • Homeowners have turned to Angi for more than 300 million projects, • 1,000+ home service tasks covered Angi® is defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit from more jobs done well. For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we're an amazing place to call home. We can't wait to welcome you. About the team The Technical Operations team at Angi keeps our IT environment running exceptionally for every employee. We're a fast-paced, collaborative team that's always looking to improve – and we're looking for a motivated, customer-service focused IT Support Technician II to help us do just that. This role is based in our New York office 3 to 5 days per week, with some flexibility for work from home days based on team workload. What you'll do The IT Support Technician II serves as a key connection point between employees and high-level systems engineering, delivering high-quality IT support across hardware, software, and infrastructure. Beyond day-to-day troubleshooting, this role contributes to broader initiatives including endpoint management, asset operations, conference room management, and site deployments, directly impacting the productivity and experience of Angi's workforce. • Endpoint Support & Troubleshooting Provide Tier 1 & 2 deskside and remote support across Windows and Mac endpoints. Perform advanced troubleshooting of hardware, OS, drivers, network connectivity, VPN, SSO, and productivity tools (e.g., M365, Google Workspace, conferencing platforms)., • Device Deployment & Lifecycle Management Prepare, deploy, and maintain laptops and desktops using standard MDM tools (e.g., Intune, Jamf). Own the full device lifecycle — including refreshes, one-off replacements, RMA/warranty coordination, and secure decommissioning/data sanitization for e-recycling. Remediate vulnerabilities and ensure assets remain current with software and InfoSec standards., • Inventory & Asset Management Manage on-site inventory to ensure stock availability for operations. Coordinate with ITAM on shipping and logistics, maintain deployment runbooks, and keep asset records accurate with minimal rework. Conduct regular audits and provide tailored reports to support organizational directives., • Onboarding & Employee Experience Own the IT onboarding experience, ensuring all new hires have their equipment and basic system access in place by the end of their first week. Support conference rooms and events through A/V setup, video conferencing configuration, and rapid incident triage during live meetings., • Documentation & Knowledge Sharing Contribute to the team knowledge base and SOPs by documenting root causes and permanent fixes for recurring issues. Cross-train team members on new tools and practices, and collaborate with engineering teams on escalations, changes, and incident response., • 2+ years in a technical desktop/endpoint support role with a strong customer service focus, including proven Tier 2 ownership, escalation handling, and executive level support, • Experience with ticketing/ITSM platforms, SLA adherence, and change/control processes; clear written documentation skills, • Proficiency with Windows 11 and macOS administration, endpoint security, drivers/firmware, and device management tooling (Jamf &Intune), • Hands-on networking fundamentals, VPN clients, and SSO/MFA troubleshooting We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making. Compensation & Benefits • The salary band for this position ranges $67,000 - $80,000 commensurate with experience and performance. Compensation may vary based on factors such as cost of living., • This position will be eligible for a competitive year end performance bonus & equity package., • Full medical, dental, vision package to fit your needs, • Flexible vacation policy; work hard and take time when you need it, • Pet discount plans & retirement plan with company match (401K), • The rare opportunity to work with sharp, motivated teammates solving some of the most unique challenges and changing the world #LI-Hybrid

Job Description Elite is the trusted automation platform for law firm operations across most of the world's largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite's products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth. Learn more at elite.com. Position Overview The Manager, Technical Support, will build and lead our new Technical Support function as we transition to a SaaS ready, tiered support model. This role is responsible for building and managing a high performing technical team dedicated to cloud service health, API and customization incidents, platform reliability, and problem management. This role is customer-facing when necessary and requires extensive experience communicating directly with senior business and technical leaders in our customer base. The successful candidate must demonstrate confidence in high-stakes conversations, including executive briefings, incident updates, and postmortem reviews. The Technical Support Manager partners closely with the Technical Product Manager to improve triage quality, gatekeep engineering effort, and convert recurring incidents into systemic product and platform improvements. Work Arrangement: Remote Responsibilities • Build, lead, and coach the Technical Support team., • Own technical case management, including MTTR, SLA performance, prioritization, communication., • Implement end-to-end case ownership, ensuring zero "ping-ponging" between teams., • Build and maintain operational runbooks, SOPs, and service workflows for the technical track., • Act as incident commander during Sev-1 and Sev-2 events., • Oversee technical investigation and resolution for:, • Cloud service interruptions, • API failures and integration issues, • Customizations/configured logic incidents, • Platform performance degradation, • Perform and review RCAs, trend analysis, and corrective/preventive actions., • Serve as a customer facing technical leader during escalations., • Deliver concise, Executive-ready summaries to senior business and technical stakeholders., • Participate in customer incident calls, debriefs, and roadmap discussions., • Act as the technical point of contact when Support requires senior leadership presence., • Validate escalations prior to Engineering handoff; ensure complete triage, reproducible steps, logs, and metadata., • Partner with the TPM on prioritization, defect intake, and technical debt grooming., • Identify recurring incidents and drive durable product improvements., • Use AI triage to improve routing accuracy between Functional and Technical Support., • Collaborate with the TPM to implement AI clustering for "silent" platform issues., • Oversee AI deflection for common configuration and how-to issues., • Bachelor's Degree in STEM field or equivalent experience., • 6–8 years of experience in SaaS technical support, SRE, escalations engineering, or incident response. 5+ years managing technical teams in a tiered or escalations model., • Extensive customer facing experience interacting with C level stakeholders, senior business leaders, and technical leadership teams, • Deep understanding of cloud architectures, observability, APIs, logs, and troubleshooting methodologies., • Strong background in incident and problem management (RCA, CAPA, PIRs)., • Experience collaborating with engineering and product on defect intake and prioritization., • Ability to travel up <10% as business needs require., • Role requires the following physical capacity: Sedentary: primarily desk/computer work., • Competitive Compensation Package ($140,000 - $175,000 base salary + variable component), • Comprehensive Healthcare Coverage (Health, Dental, Vision), • Retirement Savings Plan with an Employer Contribution, • Professional Development Opportunities, • Time Off, • Wellness Initiatives, • Employee Assistance Program, • Generous Global Parental Leave, • Calm, free premium subscription Additional Information At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter. In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment. Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma. As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace. We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We are not accepting applications submitted through recruiting agencies.

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement, • Training & development Responsibilities: • Technical Support: Provide advanced technical support for a variety of IT systems, including servers, networks, and software applications. Troubleshoot and resolve complex issues escalated from Level 1 and Level 2 technicians., • Network Management: Design, implement, and manage robust network solutions to ensure optimal performance and security for clients. Monitor network performance to identify potential issues and take proactive measures., • System Administration: Perform regular maintenance and upgrades on client systems, including patch management, backup and recovery, and system monitoring. Ensure that all systems are secure, up-to-date, and compliant with industry standards., • Client Interaction: Maintain strong relationships with clients by providing professional and timely support. Understand client needs and recommend appropriate technology solutions to enhance their business operations., • Project Management: Lead and manage IT projects, including system migrations, network installations, and software deployments. Coordinate with internal teams and external vendors to ensure successful project delivery., • Documentation: Create and maintain detailed documentation for all client environments, including network diagrams, system configurations, and troubleshooting procedures. Ensure that all documentation is accurate and up-to-date., • Training and Mentorship: Provide guidance and mentorship to Level 1 and Level 2 technicians. Conduct training sessions to enhance the technical skills of the team and improve overall service quality., • Compliance: Ensure that all client systems comply with relevant regulations and industry standards, including data privacy and cybersecurity requirements. Perform regular audits and assessments to identify and address potential vulnerabilities., • Emergency Support: Provide on-call support for critical issues. Respond to emergencies promptly and take appropriate actions to minimize downtime and loss of data, including after-hours and weekend support as needed.Knowledge, Skills, & Qualifications:, • Experience & Education: Minimum of 5 years in IT support, including 2 years in a Level 3 or senior technician role. MSP experience preferred. A Bachelor's degree in IT, Computer Science, or a related field is preferred, with certifications such as CompTIA Network+, Security+, Microsoft Azure Administrator, or CCNA as a plus., • Technical Expertise: Proficiency in Windows and Linux server environments, virtualization technologies (VMware, Hyper-V), and cloud platforms (Azure, AWS)., • Networking & Security: Strong knowledge of networking protocols, firewalls, VPNs, and cybersecurity best practices. Experience with monitoring tools such as SolarWinds, Auvik, or similar., • RMM & Ticketing Systems: Hands-on experience with Remote Monitoring and Management (RMM) tools like NinjaRMM and ticketing systems such as Autotask PSA, ServiceNow, or Zendesk., • Documentation & Process Management: Proficiency in documentation tools like Hudu, IT Glue, or SharePoint, with experience in structured IT documentation and process standardization., • Problem-Solving & Project Management: Strong analytical skills to diagnose and resolve complex technical issues, with proven experience managing IT projects from inception to completion., • Communication & Customer Service: Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical clients and provide outstanding customer service., • Fast-paced and dynamic environment, with a focus on delivering high-quality IT support to SMB clients.

Job Description Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 27,000 apartments across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale. At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders. Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity. ResiBridge is an independent Internet Service Provider of low-cost connectivity options that empower communities to stay connected. Our mission is simple: provide seamless internet access through professional-grade routers, free installation, and unparalleled service. Currently serving portions of Maryland, Ohio, Kentucky and the New York City metropolitan area including Newark, New Jersey, ResiBridge is rapidly expanding to other cities across the US. We design, build, and manage a cutting-edge hybrid network comprising fiber-optic technology and high-capacity wireless links, optimized for multi-dwelling units (MDUs). Leveraging innovative technologies traditionally reserved for commercial applications, ResiBridge delivers exceptional performance and bandwidth, ensuring a superior customer experience from initial onboarding to ongoing support. At ResiBridge, we value innovation, collaboration, and customer-first solutions. We strive to create an inclusive and supportive workplace where every team member can thrive and make a meaningful impact. ResiBridge is hiring a Lead Network Deployment Technician to supervise field teams across multiple sites and markets. This role blends hands-on technical expertise with field leadership and logistics coordination. The Lead Technician will oversee senior and standard technicians, support market launch efforts, ensure deployment consistency, and own accountability for execution quality in the field. Responsibilities: • Supervise and coordinate teams of Deployment Technicians across concurrent projects, • Travel to new markets to lead deployment crews and establish local operational rhythm, • Act as escalation point for technical field challenges, resolving issues quickly and thoroughly, • Ensure all deployments meet ResiBridge standards for cable routing, labeling, equipment installation, and documentation, • Work closely with the Network Deployment Manager to align daily deployment activities with production goals, • Provide field-level feedback to improve tools, training, and process documentation, • Track progress on deployments, materials usage, and crew performance, escalating risks proactively, • Support and enforce safety practices and jobsite professionalism at all times Requirements: • 5+ years of network deployment experience, including 2+ years in a leadership or supervisory role, • Mastery of structured cabling, fiber optic installation/testing, and wireless equipment provisioning, • Experience leading remote deployments, managing travel crews, and launching new markets, • Strong organizational skills and ability to coordinate multiple field teams simultaneously, • Skilled in reading plans, marking up as-builts, and ensuring documentation is submitted accurately, • Excellent communicator—able to interface with field teams, office staff, vendors, and property management, • Willingness to travel (up to 40%), including overnight stays, to support deployments outside NYC Nice-to-Haves: While not required, the following qualifications will be considered a significant plus: Salary Range$70,000—$85,000 USD Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks. For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at

Job Description Role Overview The IT Service Desk Engineer position is responsible for planning, administering, and governing end-user technology operations across multiple business units and physical locations. This role serves as a primary owner of IT operational programs, exercising judgement over software licensing strategy, SaaS access governance, and IT procurement decisions within established policy and assigned budget thresholds. This position partners with IT Leadership to define standards, influence policy, and optimize technology spend, while ensuring alignment with security, compliance, and business objectives. In this role, you will: • End-User & Infrastructure Support, • Provide advanced support for software, hardware, AV, identity management, networking, access requests, and device management., • Oversee and coordinate resolution of complex technical issues, delegating execution to Level 1 support teams where appropriate, • Support warehouse, retail, and corporate technology systems, including environmental and network infrastructure., • Assist with onboarding and offboarding employees across multiple locations., • Provide technical support for special projects such as network installations, SaaS rollouts, and device management upgrades., • Multi-Unit Operations, • Support technology operations across multiple sites, including corporate offices, warehouses, retail locations, and remote teams., • Maintain awareness of location-specific technology needs, constraints, and timelines., • Travel domestically and internationally as required to support projects and operational needs., • Software Licensing & Procurement Authority, • Evaluate, recommend, and approve software and SaaS license requests in alignment with IT standards, security requirements, and budget guidelines., • Determine appropriate license models, usage thresholds, renewal strategies, and access provisioning to ensure cost efficiency and compliance., • Initiate and approve IT procurement requisitions for hardware, software, peripherals, and services within assigned approval limits., • Partner with, Finance and Procurement to forecast licensing needs and lead vendor evaluations and make purchasing recommendations adopted by IT leadership, • Ensure all procurement and licensing decisions adhere to IT policy, security standards, and audit requirements., • Documentation, Process & Reporting, • Develops, updates, and enforces IT operational policies related to end-user technology, access management, and SaaS usage., • Create, maintain, and improve IT documentation for both technicians and end users., • Defines standards for device lifecycle, access provisioning, and acceptable technology use., • Take ownership of defined reporting and analytics to communicate trends, risks, and performance to stakeholders., • Monitor and maintain IT inventory critical to day-to-day operations and ongoing projects., • Leadership & Collaboration, • Provides functional leadership for end-user technology programs and serves as a subject matter authority by mentoring and training Level I technicians, including documentation and process development., • Collaborate closely with HelpDesk, SysOPS, and ServiceDesk teams on cross-functional initiatives., • Support the IT Leadership team on critical projects and recurring issues, influencing technical roadmaps and operational priorities, • Experience working in an enterprise IT environment., • Experience supporting multiple locations or business units., • Experience with FreshService or other ITSM ticketing systems (required)., • Experience with Okta or other identity providers (required)., • Demonstrated experience owning IT programs or operational domains, • Experience supporting executive-level employees., • Experience with complex or custom AV solutions (preferred)., • Strong understanding of risk management, compliance, and cost optimization, • Strong understanding of SaaS licensing models and IT procurement processes (preferred)., • Ability to multitask, prioritize, and work independently or collaboratively., • Ability to translate business objectives into technology standards, • Strong written and verbal communication skills., • Proven commitment to exceptional customer service., • High attention to detail and flexibility with shifting deadlines., • Ability to lift heavy objects and support physical installations., • Flexibility to work evenings, weekends, and outside normal business hours as needed., • Occasional after-hours work may be required to support strategic initiatives or critical incidents GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries. Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers. Founded in 2013, Grailed is the leading community-driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible. The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator. GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.

Job Description Wilson Elser is a leading defense litigation law firm with more than 1400 attorneys in 46 offices throughout the United States. Founded in 1978, we rank among the top 100 law firms identified by The American Lawyer and 36 in the National Law Journal's survey of the nation's largest law firms. Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our On-Site IT Support Analyst in our New York office. This position is a full-time on site position. The Position This role provides on-site technology support to our attorneys and staff in an assigned office location. Acting as a resident technology support expert, it is expected for this role to properly troubleshoot and resolve hardware, software, and peripheral issues reported by all personnel working at that assigned office location. As a local representative of Wilson Elser's national IT department, the ideal candidate thrives on working in a fast-paced, growing environment and has the ability to provide white-glove, concierge-level services while juggling multiple demands. Key Responsibilities: • Understand and execute standard operating procedures for imaging and deploying computer equipment for onboarding new hires., • Collect and track equipment from departed end users following standardized asset tracking procedures., • Provide support for video conferencing and related A/V on-site systems., • Install, configure, and troubleshoot software, including document management, Microsoft office applications, remote conferencing tools, and financial systems., • Coordinate user requirements with regional supervisors, management, and other IT teams., • Build service-based relationships with the attorneys and staff, while utilizing exceptional customer service skills., • Collaborate with other team members on tasks or requests, in an efficient and expeditious manner., • Evaluate and record tickets for ongoing requests for new hardware, software installations, and incidents reported by end users within your assigned office., • Adhere to organizational change management processes., • Minimum 2 years in technical support on IT hardware, software, and desktop peripherals, including but not limited to:, • Windows 10 & Windows 11 Operating Systems, • Microsoft Office O365 with a strong acumen in Outlook, • Desktop client v. web-based applications, • Active Directory & Azure AD, • Zoom Rooms & Microsoft Teams, • Desktop Driver Controls, • All-in-One Monitors, • VPN, Remote Access, & Cloud Network Access, • Virtual Desktop Environments and Functions, • Cloud & On-Prem Telephony functions, • Desktop imaging & BIOS controls, • LAN and SD-WAN support, • Minimum 3 years working in ITSM and ITIL environments., • Self-starter with the ability to manage own time effectively and work autonomously., • Ability to lift and move items up to 50 lbs., • Ability to travel throughout the region, if needed., • Experience working in an environment that promotes active listening, transparency, and customer-centric service., • Experience in system operations and/or administration a plus., • Prior law firm experience a big plus., • Strong analytical and problem-solving skills., • Excellent verbal and written communication skills., • Certifications in CompTIA A+, CompTIA Network+, or MCDST, HDI Support Center Analyst., • Bachelor's degree in Computer Science, Information Security, or other related field. Or equivalent work experience., • Benefits: Outstanding benefits package, including 401k match and generous PTO plan, • Career Growth: Ample opportunities for professional development and advancement

Job Description The New York Compensation Insurance Rating Board (NYCIRB) is a non-profit, unincorporated association of insurance carriers. NYCIRB is licensed by the New York State Department of Financial Services as the official workers’ compensation rate service organization in the State. In this capacity, NYCIRB provides a variety of services to the workers’ compensation industry, including data collection and analysis, and the development of loss costs and rating values. These activities, along with analytical tools, research, and customer focused services, are intended to foster a stable and healthy workers’ compensation system in the State of New York. SUMMARY The Network Tech II will be part of a team that owns the development, maintenance and end-to-end support of the network servers, backbone, and desktop / laptop computers. These responsibilities include the support of: disaster recovery processes and procedures, local area network (LAN), Microsoft Windows Servers, storage area network (SAN), Active Directory, Microsoft 365, Cisco and Checkpoint switches and remote access devices, MS-Windows, third party software, and end user support for onsite and mobile users. Additional responsibilities may include managing and maintaining a VMware ESX server farm, MS-SQL servers, and cloud infrastructure. Assists in the development and maintenance of network communications. Uses knowledge of LAN/WAN systems to help design and install internal and external networks. Tests and evaluates network systems to eliminate problems and make improvements. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Reviews, analyzes, and evaluates information technology systems operations. Performs a variety of tasks. May lead and direct the work of others. A Network Tech II installs, maintains and evaluates network systems and communications. Troubleshoots the network issues with diverse scope. Assists network architecture design, feasibility and cost studies. Must have extensive knowledge of Internet, computer, routers, switches, firewall, etc. Typically requires a bachelor's degree of computer science, or engineering or its equivalent. Typically reports to a manager. Gaining exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. ESSENTIAL DUTIES AND RESPONSIBILITIES • Support of all network servers, switches, workstations and printers including installation and upgrades. End user support of applications including but not limited to Windows operating system, Microsoft 365, Adobe products, and other various software, utilities, and applications., • Resolve technical issues in a timely manner and solve problems by adapting previous solutions to fit new conditions, • Accurately and completely document problems and solutions on case notes, • Manage back-up and recovery of data and systems., • Manage and maintain the Windows and VMware ESX server farm, • Assist in maintaining department records pertaining to all hardware, software, networks and service agreements, • Assist with project efforts and overall infrastructure enhancements to meet company goals and objectives, • Work with 3rd party vendor support to implement upgrades and fixes, • Maintain asset inventory, network diagrams and other related and relevant records, • Provide instruction and relevant training to end-users in the use of technology, • Role may require occasional planned and emergency off-hour support, • Other duties as assigned and deemed necessary by management.QUALIFICATIONS, • 5+ years of related work experience., • Experience in installing, updating and maintaining OTC and custom software., • Working knowledge of Microsoft 365 and Office., • Ability to install, upgrade and manage MS-window servers., • Practical knowledge of Active Directory, TCP/IP Networking, DNS, DHSP, RAS/VPN, VMware., • Experience and practical knowledge of backup/restore solutions., • Experience with software diagnostics, configuration and installation in the area of Microsoft Windows, Microsoft Office Suites., • Excellent written and verbal communication, analytical and troubleshooting skills., • In-depth knowledge of end user desktop issues in areas ranging from desktop support, e-mail, Remote Support tools, application support, web technologies, videoconferencing and IT security., • Infrastructure knowledge including SANs, switches and wireless networking., • Exceptional customer service and communication skills., • Time management and organizational skills., • Ability to write processes and understand technical documentation., • Ability to work with a wide variety of end users at all levels of the company., • Any of the following certifications or equivalent hands-on experience is an advantage:, • Checkpoint and / or Cisco certification., • Microsoft Certified System Expert (MCSE) or A+ certification in Desktop Infrastructure, Server Infrastructure.EDUCATION REQUIREMENTS, • BA/BS in Information Technology field or Business Analysis The physical demands described in this section are to be representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. • Work requires mobility with frequent bending and standing., • Lifting, moving, racking, etc. of computers, servers, monitors, UPS batteries, etc. is required., • Frequent use of arms for stretching and reaching and use of legs for walking and lifting. 80% -90% of work hours are spent sitting down. SALARY RANGE $78,000 - $117,000 Powered by JazzHR nqJOhh5m5i