Trabajos remote customer support en Hoboken, New Jersey - Page 15Crear alertas

Are you passionate about creating a safer online environment where scams, fraud and cyber grooming are prevented? We have exciting opportunities for Full-Time Dutch-Speaking Customer Support Agents in sunny Malta! About the Job: As a Customer Support Agent, you’ll play a crucial role in responding to customer questions and complaints via email (no phone calls) and reviewing content across marketplaces, ensuring compliance with company guidelines and country-specific laws. By doing so, you’ll contribute to a secure online space for users to interact with each other. • Previous experience is not required. What we value most is your enthusiasm and commitment to create a positive impact in the digital sphere., • If you have strong Dutch reading and writing abilities, along with basic to conversational English skills, excellent computer proficiency, decision-making skills, attention to detail, proactive mindset, we want you as part of our amazing team!, • Our team collaboratively covers rotational morning and late shifts until midnight, with the added flexibility of working from the comfort of your home in Malta!, • Job Satisfaction: We take pride in working as teams that protect millions of users from scammers. Our work makes the internet a safer place to be!, • Career Opportunities and Rewards: We encourage personal and professional growth, thanks to the performance-based level progress system. In addition, there are also team performance bonuses to reward the efforts of our teams., • Caring Culture: Our managers and employees care and actively support each other. Join us in Malta and we will become your support network., • Flexible Shifts: No night shifts! Work with managers who understand your personal challenges and will do their best to accommodate your commitments or emergencies. We offer flexible shifts to ensure work-life balance., • Remote Working: Embrace the freedom of working from the comfort of your own home in Malta. We also offer the option to work remotely from abroad for a few weeks within the EU per year., • Health Insurance: Your well-being is a priority. We provide comprehensive health coverage and professional well-being support., • Relocation: refund of initial flight ticket up to 200 euros after 6 months, initial accommodation in hotel paid by the company., • Benefits: gym discounts, free transport from certain areas in Malta, team performance bonuses., • Salary: €1911.05 gross per month (12 payments per year) Important information** This is a position to work from home in Malta after training period (from 1 to 2 months) and based on performance, candidates must be willing to relocate and be based in Malta.

Why join Nextech? We are a leader in specialty healthcare technology solutions, headquartered in Tampa, FL. We are an ever-growing team, guided by our iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in all we do. We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits. If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you. We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact ___. Job Summary: The Software Engineer III role is primarily devoted to designing and developing next generation software for the Nextech product suite. In this role, you will work within a team of talented, motivated individuals who are passionate about developing high quality software products that engage users and enable them to work efficiently. The Software Engineer III has acquired technical knowledge, analytical, and problem-solving skills in more than one area of development, and is able to show flexibility in the tasks that they perform. The ideal candidate is collaborative, curious, creative, versatile, organized, and is intrinsically motivated to continuously improve themselves and others around them. \n Essential Functions • Build software in a SCRUM environment using C#, JavaScript, SQL, and JavaScript frameworks like Angular, • Embrace best practices in software development (Code Reviews, Unit Tests, CI/CD) and leverage them every day, • Perform mutual code reviews within your team to ensure high quality code, • Cooperate closely with the team, scrum masters, and product owners, • Other duties as assigned Minimum Requirements • Solid knowledge of C#, Angular, and SQL, • Some knowledge of C++, • Minimum of 7+ years industry experience, • Minimum of 3+ year using Microsoft SQL Server and writing advanced queries, • A well-rounded, full-stack approach to development, • Experience with the development of robust, scalable micro-service back ends, • Willingness to mentor junior Engineers, • A desire to build zero-downtime deployments through coding innovation, • Experience delivering a product to market, • The ability to write clean code, a love of unit testing, and the need to have your software to be usable from the very beginning, • Personal drive to work in a dynamic environment where you can develop your skills while taking ownership and pride in everything you build, • An appreciation for open and constructive dialog with your fellow team members, • Understand what DevOps should truly mean to a strong, cross-functional team Working Environment/Physical Demands • Work Environment, • Remote - Work from home, • Physical Demands:, • Activities require a significant amount of work in front of a computer monitor. Total Rewards • Generous annual bonus opportunity, • 401(k) with Employer Match, • Flexible Time Off: take time off when you need it without worrying about available hours, • 10 paid holidays + 1 floating holiday, • Volunteer Time OffInsurance : Choice of Medical, Dental, and Vision plans, • Health Savings Account with employer match, • Flexible Spending Account, • 100% Company-Paid Parental leave, • 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance, • iCREATE Employee Recognition Program, • Wellness Program including discounts on medical premiums, • Employee Assistance Program with free counseling sessions available, • Corporate Discounts on Retail, Travel, and Entertainment, • Pet Insurance options \n

The Customer Success Associate (CSA) is an early-career role on ClearPoint’s Customer Success team. CSAs own a portfolio of small and mid-market accounts end-to-end and partner with CSMs and CS Leadership on larger accounts. The CSA is the customer’s primary advisor for strategy execution inside ClearPoint and is expected to exercise independent judgment on how each customer should be set up, coached, and grown. This is not a checklist role. It is a judgment role. CSAs decide what each account needs, when to push back on a customer request, when to escalate, and what to recommend at renewal. Our customers should walk away from every interaction smarter and better positioned to be the hero inside their organization. That sometimes means redirecting a request that won’t actually serve them, recommending a different scope, or holding the line on a best practice. It always means showing up as a partner who knows the work. This is an AI-first role. CSAs work side-by-side with Agency’s Kai, our AI teammate, from day one. We expect CSAs to design AI-driven workflows for their accounts, exercise judgment over AI output, and decide when to apply it. The CSAs who succeed here will be doing the work of two or three traditional CSAs because of how they use AI. The ideal candidate is smart, hard-working, hungry, and humble—eager to learn without an ego, motivated to own outcomes, and a genuine team player. You read the agenda before the meeting and the report after it. You ask good questions. You don’t need to be told twice.This role’s primary duty is advising ClearPoint customers on how to execute their strategy inside the platform and exercising independent judgment on the matters listed below. Specifically, the CSA will: • Own a portfolio of small and mid-market customers end-to-end. The CSA decides how each account is structured, what the success plan looks like, when to engage, and what to recommend. The CSA is the primary point of contact and the primary decision-maker on day-to-day account strategy., • Make renewal and expansion recommendations. The CSA assesses account health, identifies risk and expansion signals, and makes the recommendation to leadership on renewal terms, expansion opportunities, and at-risk interventions. These recommendations directly influence revenue decisions., • Exercise judgment on customer requests. Decide when to fulfill a request, when to push back, when to redirect, and when to escalate. Customers do not always know what they need; the CSA’s job is to diagnose and advise, not to take orders., • Advise customers on strategy execution methodology. Coach customers on Balanced Scorecard, OKR, and ClearPoint best practices. Influence how the customer organization runs its strategy process—a matter of significance to their business., • Design and run customer working sessions when they add value. The CSA decides cadence, agenda, and approach based on account-specific judgment—not a fixed playbook., • Partner with CSMs on Enterprise and Growth accounts by leading defined workstreams: customer research, working-session prep, customer-facing materials, and analysis. The CSA owns these workstreams and exercises judgment on approach and output., • Drive product adoption by deciding which features matter for each account and how to position them against the customer’s goals., • Design AI-driven workflows. Build prompts, workflows, and automations using Agency and other AI tools. Exercise judgment over AI output, catch errors, and own the final work product., • Provide structured product feedback to Product, Sales, and Marketing as a voice of the customer., • Contribute to internal initiatives that improve how the CS team operates.Outside of the primary advisory duties above, the CSA will also:, • Triage and respond to customer support tickets in coordination with the Customer Support and CSE teams. Support work is a secondary duty and is expected to represent a minority of the role., • Run onboarding sessions for new customers, applying CSA judgment on how each customer should be set up.This job description is not a comprehensive list of duties. Responsibilities and activities may change at any time, with or without notice—often quickly.We measure CSAs on outcomes, not inputs:, • Strategic Coaching. Customers see you as someone who knows the work and helps them think more clearly—not just as a software contact., • Onboarding and Adoption. Your customers reach first value quickly and feel set up for long-term success., • Retention and Expansion. Your renewal recommendations are sound. Your customers renew because ClearPoint is critical to their work, and they grow because you helped them see what was possible., • Judgment Quality. The decisions you make on account strategy, escalation, and customer requests hold up over time., • AI Leverage. You consistently demonstrate that AI is multiplying your output—your responsiveness, your depth, your reach., • Trajectory. You’re visibly getting better month after month. The CSA role is a launchpad into CSM, CSE, and other roles across the company.This is not a 9-to-5 job. We’re also not asking anyone to work 996. The reality sits in between: this is a startup environment, things move fast, and you will not be working banker’s hours. this is a startup environment, things move fast, and CSAs are trusted to be present when it matters and to step back when it doesn’t. What you get in exchange is the chance to shape things and make an impact from day one. Your judgment matters, your work gets seen, and you grow fast. The CSA role is a launchpad—the people who do it well move into CSM, CSE, or other roles across the company. This position is fully remote but candidates must live in the greater DC metro area (DC, MD, VA, PA). Expectation of 2–3 days per month in-office or in-person for team events, working sessions, and customer meetings. We hire and promote against our core values. You should be able to come to an interview with concrete examples from your current or past work and of how you have lived each of them (If those examples don’t come naturally, this probably isn’t the right seat): • We Care About The Customer: A time you made your customer the hero, where they walked away looking smart to their organization because of how you showed up. We are partners, not vendors., • We Play To Win: A time you held yourself or your team accountable for great work, and what you did when the bar wasn’t being met., • We Are Passionate: A time you worked hard, got stuff done, and still made the work fun. Bonus if you can describe a culture you helped build, not just lived in., • We Are Exceptionally Open: A time you flagged a problem early, asked the awkward question, or surfaced something uncomfortable instead of letting it sit., • We Are Welcoming: A time you helped build an environment where people with different backgrounds or perspectives could do their best work., • Hungry. You want the work. You want to learn. You want to be good at this, • Humble. You ask questions, you take feedback, and you don’t pretend to know things, • Fast. You move quickly, write clearly, and don’t need a lot of structure to make progress, • Comfortable with ambiguity. Priorities shift, processes change, and that’s okay, • Direct. You say what you think, you push back necessary, and you don’t hide bad news, • AI-fluent or AI-curious. You already use AI in your day-to-day, • Clear communicator. You write well, you listen, and you can explain things well, • Organized. You can juggle a big task list and prioritize without dropping balls, • Curious. You read. You poke at the edges. You want to understand why, not just what, • Bachelor’s degree or four years of relevant experience., • Working fluency with Microsoft Office Suite required., • Hands-on experience using AI tools (Claude, ChatGPT, Agency, Copilot, etc) preferred., • Previous coursework or experience in strategy or performance management preferred., • Customer-facing experience, particularly in technology, preferred., • $50,000 - $70,000, • Performance-based bonus program, • Competitive salary commensurate with your experience, • Performance-based bonus program, • 100% paid health insurance & dental insurance, • 401(k) program, • Open vacation policy, • Professional development, training, and mentorship programs, • Chance to get in on the “ground floor” of a tech company with startup energy, • Ability to make a difference from day one, • Fantastic colleagues and customers, • Employee referral bonuses to encourage the addition of great new people to the team, • Team events and offsite retreats, • Company organized volunteer days, • Candidates must live within ~100 miles of Arlington, VA and lives in the following states: VA, DC, MD, PA., • Employment is contingent upon successful completion of the I9 Federal work authorization verification. We don't offer visa sponsorship or work permits. Please read this posting carefully, visit our website, learn about us, and then apply. To be considered, please fill out the form and attach your resume. We needed someone yesterday, and we are excited to grow our team, so if you're a good fit, expect this process to move quickly. Pre-Employment Background Checks All offers of employment are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates and on all employees who are promoted, as deemed necessary and may include: Social Security Verification, Criminal History, Credit History, Personal and Professional References, social media, Prior Employment Verification, Educational Verification, and Motor Vehicle Records. ClearPoint reserves the right to modify this policy at any time without notice. EEO Statement ClearPoint Strategy provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or genetics. We seek to build a diverse staff representative of the communities we serve. All qualified applicants are strongly encouraged to apply. Physical Requirements This is sedentary work requiring typing and other and repetitive motions. Vocal communication is required for expressing or exchanging ideas by means of the spoken word. Hearing is required to perceive information at normal spoken word levels. Visual acuity is required for operation of a computer and for observing general surroundings and activities. The worker is not subject to adverse environmental conditions.

Who is Eleos Health? Today, more people than ever are speaking publicly about their mental health. Whether it's ourselves, our friends and family or even public figures, taking care of your behavioral health is no longer a taboo, it's vital, and it's only human. Eleos is on a mission to help deliver the world's most effective behavioral care through data, measurement, and personalization. Or simply put, we want to give clinicians the support they need to do the important work only they can do. We’re looking for an experienced Customer Success Team Lead to lead and scale a team supporting Enterprise customers in a high-growth SaaS environment. This role is equal parts people leadership, operational rigor, and customer advocacy. You’ll be accountable for team performance, customer outcomes, and building repeatable, scalable CS motions as the company continues to grow. This is a hands-on leadership role for someone who has managed complex, high-value accounts, understands executive stakeholders, and knows what “great” looks like at scale. You’re an experienced Customer Success leader who thrives in a high-growth, ambiguous environment and brings calm, structure, and focus to complexity. You’ve partnered with Enterprise customers, navigated multi-stakeholder organizations, and understand how to balance customer value with commercial outcomes. You’re a player-coach: comfortable rolling up your sleeves when needed, but equally effective at coaching, developing, and holding a team accountable. You’re known for clear communication, sound judgment, and the ability to influence internally while being a strong voice for the customer. You’re energized by solving complex problems, improving systems and processes, and helping both customers and your team succeed at scale. • Foster a high-performing, collaborative team culture focused on impact, growth, and continuous improvement, • Own and evolve Enterprise CS best practices across onboarding, adoption, health, renewals, and expansion, • Partner closely with Sales, Product, and Support to align on account strategy and customer outcomes, • Surface and synthesize customer feedback to inform product and go-to-market decisions, • Use customer data and insights to proactively identify risks and opportunities across the portfolio, • Monitor customer health, usage, and engagement across Enterprise accounts, • Provide regular reporting and insights on customer outcomes, retention, and team performance, • Translate data into actionable recommendations for leadership Qualifications: • 5+ years of experience in Customer Success, Account Management, or related roles, with at least 2 years in a leadership position., • Ability to lead, motivate, and develop a high-performing team., • Experience with SaaS products, ideally in global startup environment, • Ability to articulate value, confidently handle objections, and resolve customer issues, • Experience interacting and presenting at all levels of an organization, • Excellent communication and interpersonal skills, with a customer-centric mindset., • Ability to multitask, problem-solve, and work cross-functionally in a dynamic environment, • Ability to travel (30%), • Demonstrated success managing long-term partnerships in large organizations, • Strong analytical skills and the ability to interpret data to drive decisions., • Proficiency in CRM and Customer Success software tools., • Located in EST/ CST timezones This is a unique opportunity to join a startup that has a meaningful impact on thousands' well-being and mental health. We have • A product that positively impacts people's lives every single day., • A team of amazing people with a shared vision and the infinite drive to make it happen, • The base pay range for this position is $145,00-155,000 per year. The determination of what a specific employee in this job classification is paid depends on several factors, including, but not limited to, prior employment history/job-related knowledge, qualifications and skills, length of service, and geographic location., • In addition to your compensation, we offer wide and generous health benefits, significant equity and 401(k) plans matched to 4%, • Flexible PTO + Additional mental health days off you can take any given moment simply because you need them., • Fully remote work environment, • Opportunity to build, grow, and become highly instrumental in shaping how technology can increase the effectiveness of therapy.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. The Partnership Engineering team owns the engineering surface area required to make external partnerships and integrations successful from early Strategic Partnerships discussions through GA launch. We provide technical validation, build shared integration infrastructure, and enable scalable, repeatable integrations through strong documentation, tooling, and direct partner engagement. This team sits at the intersection of product, platform, and external partners. We work across new platform systems, Developer Platform capabilities, browser integrations, and SDK surfaces to ensure integrations are secure, extensible, and built to last. As a Senior Developer on Partnership Engineering, you’ll design and build the integration patterns, components, and tooling that power high-impact external partnerships. You’ll work directly with partners during active integrations, contribute to shared infrastructure, and help turn one-off deals into reusable capabilities. This is a senior individual contributor role with broad scope. You’ll operate independently, shape technical direction within integrations, and influence platform evolution based on real-world partner needs. This is a remote opportunity within Canada and the US. What we're looking for: * Strong backend or full-stack engineering experience building APIs, SDKs, platform capabilities, and integrations with AI-native technologies (LLM APIs, agent frameworks, embeddings, or retrieval systems) * A track record of delivering complex integrations across organizational boundaries * Comfort engaging directly with external technical stakeholders and representing engineering decisions clearly * Experience designing secure systems, including authentication, authorization, and policy-driven access models * Ability to reason about partner architectures and translate them into pragmatic integration designs * Clear technical writing and documentation skills * Strong ownership mindset you drive work forward without waiting for perfect clarity * Sound judgment on when to build reusable infrastructure versus solving a narrow partner need * Experience building or maintaining developer platforms or SDK ecosystems * Familiarity with browser integrations or extension architectures * Experience migrating systems to new platform primitives or security models * Hands-on experience integrating with external AI companies or AI-native technologies such as LLM APIs, agent frameworks, embeddings, or retrieval systems What you can expect: * Lead technical design and implementation for complex external integrations spanning SDKs, service accounts, browser surfaces, new platform systems, and AI-native platforms * Partner closely with the Strategic Partnerships team to validate feasibility, assess partner architectures, and shape practical integration approaches * Build and extend platform components required to support in-flight integrations * Identify common integration patterns and abstract them into reusable infrastructure * Contribute to the external integrations program, including tracking lifecycle progress from initial discussion through GA * Produce clear technical artifacts (design docs, sequence diagrams, integration guides) that support both internal alignment and partner execution * Improve self-service documentation and tooling so integrations become increasingly plug-and-play * Support partner migrations to new platform capabilities, including new platform systems-based systems with auditing and policy controls * Use focused POCs to de-risk new integration patterns, including integrations with external AI platforms and model providers, and inform platform investments USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

Are you a former special education teacher or school leader with business experience looking for your next challenge in the education space? At Goalbook, our mission is to empower teachers to transform instruction so that ALL students can succeed. We partner with 1,000+ school districts in 47 states, working closely with them to support educators with improving instructional practice. This will be a challenging role that requires you to work with district and school leaders across the country to plan effective implementations and transform instructional practice in every classroom. You can navigate complex discussions, build strong relationships, and be organized and detail-oriented. At the same time, you command attention and deliver effective trainings in both online and in-person formats. If you were the most impactful teacher at your school and loved coaching and working with other educators, then this will be a great fit. Key Responsibilities- Perform renewal efforts with our district and school partners across the country.- Collaborate with district and school leaders to plan effective implementations.- Deliver online webinar trainings and onsite professional development workshops.- Analyze usage data and metrics and work with district partners to maximize user engagement.- 30% travel required, and can be heavier during the summer and fall seasons. Required Skills & Experience- 2+ years instructional leadership or coaching experience- 5+ years teaching experience- Excellent interpersonal, organizational, and persuasion skills- Top-notch organization and attention to detail- Entrepreneurial spirit Desirable Skills & Experience- 2+ years school or district leadership experience- 2+ years business experience, ideally in sales or customer success Benefits- 70-110k compensation range, based on experience and location- Medical, dental, and vision coverage- Safe Harbor 401k matching- Flexible time off policy- Goalbook Family and Medical Leave- Goalbook Universal Basic Income- A truly motivated, passionate, and fun team. We’re collectively interested in helping you grow in your career. ContactSubmit an application addressed to Erika Hernandez and provide your cover letter, resume, LinkedIn profile, and how you heard about us. This is a remote position, ideally based in the Washington, DC or New York City metro areas. You must reside within reasonable distance to a major airport. For the safety of our team members, Goalbook requires employees to test for COVID-19 to attend in-person team events. Goalbook is committed to building a diverse team that can understand and serve ALL students in the US public school system. We are an equal opportunity employer and strongly encourage applications from all people of diversity, including those with diverse needs, backgrounds, abilities, and other distinct characteristics. Learn more about working at Goalbook! Check out our teammates’ stories:___ Please Beware of Recruiting ScamsAs you explore job opportunities at Goalbook, we urge you to be cautious of recruitment scams in which fraudsters pretend to represent our company by utilizing the name, image, and likeness of Goalbook team members. The only way to apply to our roles is directly through our website. All communications and calendar invitations will come from a team member with a @goalbookapp.com email address. All interviews are conducted through video calls directly with our team members via Google Meet or Zoom.

Location: US (East & Central Time Zones) Entry-level data engineers at Thoughtworks partner with senior developers to build, maintain, and test data applications on different projects. They listen thoughtfully to understand the context of a business problem and write clean and iterative code to deliver a powerful end result. They are passionate about the data world and want to learn using the latest tools, frameworks, and offerings. Our entry-level consultants start their careers with the First Year Experience, our year-long program beginning at Thoughtworks University with a three-week immersive training, followed by monthly sessions on specific topics. We value tech talent from diverse backgrounds. Whether you are a computer science major with under a year of experience, a coding boot camp graduate, or a career changer aiming to become a seasoned data engineer, join our passionate technologist community and seize the opportunity to grow. Work Authorization: You must be authorized to work in the United States on a full-time basis without the need for employer sponsorship now or in the future. Thoughtworks will not offer employment to F-1 (student) visa holders who require employer sponsorship in the future or who cannot work full-time at the time of application • You will pair to write clean and iterative code using the best practices in a pair programming environment., • You will collaborate with fellow team members to build data processing pipelines, addressing clients' challenges., • You will learn and apply the latest Big Data technology and data engineering practices to solve client problems., • You will learn and use continuous delivery practices to improve software delivery., • You will work in collaborative, cross functional teams to build innovative customer experiences and create meaningful change for a variety of clients., • You will learn to incorporate data quality into your day-to-day work as well as the delivery process., • You will collaborate within Thoughtworks’ teams as well as with client’s teams, encouraging open communication and advocating for shared outcomes., • You have a strong foundational knowledge of Python and understand OO concepts., • You understand analysis, coding and object-oriented concepts., • You have basic conceptual understanding of data modeling., • You have awareness of clean-code concepts and practices., • Conceptual knowledge of or exposure to cloud data platforms like Snowflake or Databricks is a plus., • You have working knowledge of writing and optimizing SQL queries., • You thrive in a collaborative, flat environment that values transparency, openness, feedback and change., • You have a passion for learning and sharing knowledge as well as a desire to create meaningful solutions for business problems., • You are resilient in ambiguous situations and can approach challenges from multiple perspective. There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys. At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions. Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers. We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full ___. Thoughtworks is an equal-opportunity employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We prohibit discrimination and harassment of any kind and are dedicated to providing a work environment free from discrimination and harassment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, stermination, layoff, recall, transfer, leaves of absence, compensation, and training. Thoughtworks is also an affirmative action employer of veterans and individuals with disabilities. For additional information, please see the ___. Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment in the United States. Thoughtworks is committed to providing reasonable accommodations to qualified applicants with disabilities or sincerely held religious beliefs, practices, or observances, in accordance with applicable law. If you need a reasonable accommodation to complete any part of the application process, participate in interviews, or otherwise engage in the hiring process, you may request an accommodation by ___ or speaking with your recruiter. Requests may be made at any stage of the application or interview process. Once a request is received, Thoughtworks will engage in an interactive process with the applicant to determine an appropriate accommodation. Applicants are not required to disclose medical diagnoses or detailed personal information in order to request an accommodation. All accommodation requests will be handled in a timely, confidential, and respectful manner, consistent with applicable legal requirements. Requesting an accommodation will not negatively affect your consideration for employment. Company prohibits retaliation against any applicant for requesting an accommodation or participating in the accommodation process. Accommodations made during the recruitment process are not a guarantee of future or continued accommodations once hired. If you are hired by Thoughtworks, and require an accommodation to perform the essential functions of your role, you may be asked to engage in our reasonable accommodation process. As a technology consultancy, the projects we undertake are subject to change based on client needs and agreements. While we strive for consistency, please be aware that project scope or availability may shift, or projects may even be cancelled, during the recruitment and selection process, which is often outside of our direct control. Should the project related to this vacancy be significantly altered or cancelled, all impacted candidates will be promptly and duly informed of the change Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary. #LI-Remote Benefits: The annual salary range posted is subject to many factors and may vary depending on experience, geographic location, job responsibilities, performance, skills and/or training. Salary $83,000 - $88,000 USD

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. The Role The Sr. Technical Consultant, Expert Services is the functional and technical expert of a customer engagement team – consulting with customers and configuring the ServiceNow Platform products based on configuration best practices – all with the goal of accelerating and driving customer business outcomes. What you get to do in this role: • Creation and delivery of platform solutions that take in to account long term technical architecture, process design and ServiceNow technical standards, • Support the engagement efforts related to platform wide process definition, re-engineering, improvement and gap analysis of current/future-state processes and functionality during workshops with key customer sponsors and stakeholders, • Advise customers in their efforts to take advantage of the ServiceNow Platform capabilities in their efforts to improve their existing processes, • Lead customer design workshops across multiple ServiceNow platform products and capabilities., • Guiding customers in completing required documentation such as business requirement workbooks for technical aspects of the solution, • Drafting more technically-focused user stories, their acceptance criteria, testing strategy and knowledge transfer while supporting customers in reviewing and approving them, • Guides and provides ad-hoc oversight/training for the customer’s future system administrators throughout the engagement, • Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development, • Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes, • Develop required integration components (SSO, LDAP, etc.) with multiple systems, • Prepare all customer-facing deliverables focused on the technology and responsible for quality of configured/developed solution, • Juggle multiple and complex projects/initiatives, • Promoting continuous improvement practices for delivery/engagement materials, • Supporting specific sales activities when required, • Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request, • Up to 50% travel annually, driven by customer needs and internal meetings, • Active TS/SCI Clearance with Full Scope Polygraph (FSP) Required, • 3 years of experience working in US federal agencies and environment with ServiceNow Government Community Cloud (GCC)., • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry., • ServiceNow security experience including Vault, Edge Encryption and Data Privacy, • ServiceNow Domain Separation, • At least 5 years of hands-on configuration/development experience for complex, highly-capable, technologies – inclusive of integrations and portals, • Demonstrated ability to influence and consult (providing options with pros, cons and risks) in a complex and varied customer environments, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems, • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies, • Experience with data management, database design, and database concepts, • Experience working with self-hosted installations of the ServiceNow platform, • Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies, • Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity, • ServiceNow certifications Certified System Administrator (CSA), Certified Application Developer (CAD), • Proven team player and team builder Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. ___. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a ___ (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a ___ company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in ___, committed to making a positive impact on its customers, employees, and communities. The Role We are looking for a product manager for Veeva Labs. Veeva Labs builds innovative applications for Veeva’s own use and for Veeva’s customers. When Veeva has a strategic need for an application better or different than what we see on the market, we work with Veeva’s executive leadership to build it. It’s a special opportunity to build products to the highest standards, with the rewards of building applications that are loved by their users. We also frequently pioneer new technologies and architectures, later used across Veeva. This role has a preference for candidates based in the Pacific or Mountain Time Zones. \n What You'll Do • Design innovative product features across domains and business processes, • Author high-quality design specifications within an agile methodology, • Prioritize feature development based on strategic initiatives, customer requirements, and internal technical needs, • Interact with customers, services, market owners, and sales to understand business needs, • Interact with engineering and QA teams to drive high-quality product feature implementation Requirements • 5+ years in a business analyst or product management role, • Ability to work independently in a dynamic environment, with little direct supervision, • Strong analytic skills: able to develop and test hypotheses from user behavior and other data, • Strong communication skills: written, verbal, and formal presentation, • Technical skills to translate business requirements into terms that developers can understand Perks & Benefits • Medical, dental, vision, and basic life insurance, • Flexible PTO and company paid holidays, • Retirement programs, • 1% charitable giving program Compensation • Base pay: $75,000 - $165,000, • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus. \n #LI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ___.

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention. Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile. About the Role Steer is seeking a skilled and dynamic Lead Engineer for Integrations to drive the engineering work behind the critical data integrations that power Steer and AutoOps. This is a hands-on role where you are expected to be the primary developer and deliver high-quality, production-ready code.You will own the full lifecycle of complex integrations, ensuring the seamless and reliable flow of customer, appointment, invoice, vehicle, and other core data between our platform and partner systems. Your work will directly maintain product stability, ensure high uptime, and enable new product growth. Location: 100% Remote (U.S.-based) | Hours: EST What You’ll Do • Own the full integrations lifecycle from design through rollout, building a scalable, durable, and extensible integrations platform., • Lead technical conversations with 3rd party vendors, guiding the technical direction and advocating for Steer’s needs., • Design and run regular sync processes between Steer/AutoOps and partner systems using resilient patterns., • Build clear patterns for new integrations and document flows, edge cases, data shapes, and change-management steps to enable other engineers., • Maintain and improve existing integrations, focusing on reliability, throughput, and operational stability., • Work closely with Product, Support, and Customer Success during incidents and partner updates, maintaining a bias for fast incident response. What You’ll Bring • 8+ years of engineering experience with a firm grasp of C#, ASP.NET Core, APIs, Entity Framework, or related technologies., • Experience with REST API's., • Experience working on Commercial / ISV software products., • Ability to lead technical discussions, set direction, and coach other engineers., • Experience leading discussions with partners and 3rd party vendors., • Experience building and maintaining Windows Services, especially for on-premise systems., • Experience with message queues, background workers, scheduled jobs, and batch pipelines., • Deep experience building integrations using APIs, webhooks, queuing, and polling strategies., • Clear understanding of resilient distributed systems and failure patterns., • Experience working with authentication models used by older systems (API keys, token rotation, basic auth)., • Experience with cloud platforms such as Azure, AWS, or GCP. What Success Looks Like • Current integrations remain stable, fast, and monitored., • New integrations launch faster using shared patterns and reusable components., • Breakages decrease, and incident resolution improves., • Integrations stop being a bottleneck for product development. Our Hiring Process • Initial Screening - 30min (Lead Recruiter), • Hiring Manager Interview - 60min (Head of Product + Engineering), • Collaborator Interview - 60min (Principal Engineer), • Career Journey Interview - 60min (Director of People), • Reference Checks What We Offer * 100% remote work (U.S.-based) * 100% employer-paid medical insurance * Flexible PTO (minimum 15 days) * FSA and HSA options • Equity options Generous parental leave * 401(k) * Learning stipend * WFH equipment provided * Access to the latest technology * Collaborative, innovative culture * Opportunities for career growth Why Join Steer? At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence. Here, you’ll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being. Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work. We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries. Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.

Location: Dallas, Remote preferred Narvar is hiring! We are seeking a Strategic Initiatives & AI Transformation Lead who will focus on leading the design and execution of the company’s internal AI transformation: where and how teams adopt AI tools, how usage and skills are measured, and how that translates into tangible business outcomes. You will operate within the Office of the CEO, as the execution arm for AI and for select other strategic initiatives, ensuring priorities become real changes in how people work. This is an exciting and unique opportunity for someone who enjoys bridging strategy to execution, and driving company-wide impact through an AI-first agenda. • Map where AI is (and should be) used internally across R&D, GTM, and G&A: developer tools, copilots, internal search/knowledge, analytics, back‑office automation, etc., • Define a focused internal AI adoption strategy: priority workflows, target user groups, and a roadmap for rolling out tools and capabilities by function., • Establish a measurement framework for internal AI:, • Adoption: who is using which tools, how often, in which workflows., • Proficiency: skill tiers (e.g., beginner, proficient, expert) and expectations by role or function., • Outcomes: KPIs such as time saved, throughput, error rates, ticket resolution time, sales cycle, etc., • Fold AI into the broader strategic‑initiatives portfolio so internal AI work is coordinated with other CEO‑level programs (e.g., org changes, tooling consolidation)., • Act as program owner for internal AI adoption: run intake and prioritization for internal AI ideas, select pilots, and manage their progression from experiment to scale., • Partner with product/engineering, data/platform, security, and IT to define the “approved internal AI stack” (e.g., coding copilots, document copilots, AI in CRM/support, internal RAG/search) and ensure safe, reliable deployment., • Work with functional leaders to embed AI tools into real workflows, not just make them available: update processes, templates, SOPs, and enablement so AI becomes the default way of working where appropriate., • Implement practical usage and impact tracking: dashboards and reviews that show tool adoption, skill progression, and outcome metrics by team, feeding into regular exec and board updates via the Chief of Staff., • Design and run internal AI skills programs:, • Define role‑based competency models (what “good” AI usage looks like for engineers, sales, CS, finance, etc.)., • Partner with People/HR and L&D on training paths, labs, and assessments to move people up the curve., • Stand up and support an AI champions network in each major function to localize best practices, gather feedback, and drive adoption on the ground., • Lead change management for internal AI: targeted communications, demos, playbooks, FAQs, and manager toolkits that address concerns and highlight wins., • Help the Chief of Staff craft the internal narrative around AI (augmentation, quality, and growth vs. pure efficiency), ensuring alignment with performance, incentives, and talent processes., • Take on additional CEO‑sponsored cross‑functional initiatives (AI‑adjacent or otherwise) where similar skills are needed: structured problem‑solving, cross‑org execution, and change leadership., • Apply the same discipline—clear problem framing, KPIs, operating cadence, and adoption focus—to these initiatives, ensuring they do not conflict with, but rather reinforce, the internal AI agenda., • Strategic Execution: 7–10+ years in Strategy, BizOps, Finance or Consulting. Startup and transformation experience within the SaaS/B2B space is strongly preferred., • Operational Change Agent: A proven track record of "changing how teams actually work"—you don’t just suggest ideas; you redesign workflows and implement people/process frameworks that stick., • AI Fluency: Deep familiarity with modern AI and productivity tools (LLM-based copilots, automation, BI). You have a practical, "human-first" lens on how non-technical teams adopt new tech., • High-Stakes Influence: Exceptional stakeholder management skills; you can navigate ambiguity and influence without authority, moving comfortably between executive-level strategy and "in-the-weeds" execution., • Data-Driven Rigor: A passion for measurement. You are comfortable defining KPIs, designing skill frameworks, and using data to iterate on team performance., • High Agency: A self-motivated, "builder" mindset. You thrive in fast-paced environments and can manage multiple high-priority strategic initiatives without losing sight of the details. We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform! From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages. Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between. We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please read our to learn what personal information we collect in connection with your job application, and how we may use and share it.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are continuing to grow our leadership team, and currently are hiring an Engineering Manager for our Usage-Based Billing team. The Usage-Based Billing Team is a brand new sub-team of the larger Billing and Payments organization at 1Password. This team of frontend and backend developers will build the platform required for 1Password to monetize our multi-product offerings while ensuring a transparent and reliable billing experience for our customers. You will be responsible for tactical execution by the team, helping to coordinate activities such as cycle planning, design reviews, and project planning. You will also be responsible for hiring and coaching world-class talent for your team. An ever-increasing number of individuals, families, and businesses are using 1Password every day, and 1Password needs to scale accordingly. Come help us make it easier than ever for those people to get started! This is a remote opportunity within Canada and the US. What we're looking for: * At least 3 years experience in a role where you were responsible for managing a team of software engineers and everything that comes with it. * Manage and grow a high-performing, inclusive team by coaching engineers and developing future leaders. Foster an environment of innovation, collaboration, and career growth through regular feedback and performance management. * The ability to create and maintain a positive, healthy team environment in which everyone is supported, encouraged, and meaningfully challenged to do great work. You motivate and inspire others. * You take ownership of your team’s outcomes and feel confident making decisions in ambiguous situations while empowering others to do the same. You remain calm under pressure, make informed decisions with limited data, and support your team through uncertainty. * Contribute to cross-team and departmental initiatives that support broader engineering strategy and continuous improvement. * You have significant hands-on development experience and have engineered your way out of many complex, unscoped problems. Having lived the life of a senior developer before, you leverage your own experience to coach and train up the developers on your team. * You are willing to engage directly with technical challenges when needed and lead by example. * Provide technical leadership to developers both in your team and across the engineering organization. * You have successfully coordinated and delivered large-scale projects before that touched multiple areas of the business, product, or underlying architecture. * Scope, plan, and drive execution of initiatives with your team. Ensure accountability to goals, timelines, and quality standards, proactively removing blockers along the way. * Ensure your team is accountable to goals and timelines, proactively resolving blockers and aligning execution with scope and quality. * Cascade relevant updates and priorities to stakeholders and collaborating teams, ensuring transparency and alignment on roadmaps and progress. What you can expect: * Hire and manage engineers of varied levels, ranging from junior to staff. Foster an environment of innovation, execution, and collaboration. * Work to scope and plan key deliverables for projects and initiatives with the team, effectively partnering with cross-functional stakeholders across the business to build and refine the team’s roadmap. * Drive execution with an emphasis on iterations and deliverables, quality, velocity, and communication. * Provide technical leadership to developers both in your team and across the engineering organization. * Grow a team of strong engineers to create an inclusive workplace. * Continue scaling a highly specialized engineering team by working with a team of Engineering Managers to continuously refine hiring, onboarding, and development processes. Bonus points for: * Experience managing remote and distributed teams * User experience/design background * Experience in Billing & Payments USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $171,000 CAD and $248,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. We are excited to welcome a Staff Developer to join our Billing and Payments team at 1Password, whose mission is to build a stable, resilient and scalable billing platform to support 1Password on its journey to 50 million active users. Reporting to the Billing Scale engineering team, the Staff Developer will be responsible for the continued development of the Billing Platform that supports all of 1Password’s B2C and B2B billing needs. In addition to this, this role will be responsible for helping to mentor senior and intermediate developers, as well as shaping the overall architecture and future of 1Password’s billing services. You will work in a Golang based environment, running services deployed on our Kubernetes clusters. You will build out the tooling and processes to migrate our existing customers to this new Billing Platform as new required features are created and deployed. This role requires deep technical expertise, strong knowledge of billing processes and vendors, and the ability to collaborate closely with multiple internal engineering and product teams. Your contributions will directly impact the bottom line at 1Password, helping to collect revenue from all of our customers. This is a remote opportunity within Canada and the US. What we're looking for: * You have 5+ years of billing system development experience at SaaS companies with demonstrated expertise in building and maintaining production systems that serve significant user bases * You have deep Go programming expertise with proven experience coding API first backend technologies. * You have hands-on experience with service-oriented architecture (SOA) and have actively participated in breaking up and extracting monolithic applications into distributed services. You understand the trade-offs and operational complexities this introduces * You have production API development experience with deep familiarity with HTTP protocols, RESTful design principles, and building APIs that developers, services and users rely on * You understand versioning, backward compatibility, and API evolution strategies * You have experience with on-call responsibilities and production incident response. You're comfortable debugging complex distributed systems issues and implementing preventive measures * You're a systems thinker who can see the big picture while handling implementation details. You can take large, ambiguous projects and break them down into manageable work streams and can coordinate with other developers on ownership of those workstreams * You have strong collaboration skills with experience working closely with multiple engineering teams as an internal service provider. You understand how to gather requirements, communicate technical trade-offs, and deliver solutions that meet diverse team needs Bonus points for: * Familiarity with Kubernetes and how to deploy services successfully * Familiarity with CI/CD processes, including Gitlab CI and/or Github Actions * Security experience with understanding of security-focused development practices, threat modeling, and building systems that handle sensitive data What you can expect: * Help lead the development and maintenance of our Billing Platform * Drive complex extraction projects, such as removing and/or rewriting legacy systems into modern components, requiring careful planning, rollback strategies, and coordination with dependent teams * Collaborate extensively with internal engineering and product teams to understand their needs, gather requirements for new capabilities, align on delivery schedules and ensure successful adoption of services * Participate in on-call rotations for billing services, responding to incidents, and implementing improvements to prevent future issues while maintaining high availability SLAs * Mentor other engineers on best practices, Go development patterns, and distributed systems concepts through code reviews, technical discussions, and knowledge sharing sessions * Shape the technical direction of our billing services by evaluating new technologies, proposing architectural improvements, and contributing to engineering-wide standards and practices * Build monitoring and observability into billing services to ensure reliability and provide visibility into system performance for engineering, product and support teams * You have hands-on knowledge of working with third-party payment providers (e.g., Stripe, etc) and can provide guidance for other engineers on best practices in their use. USA-based roles only: The annual base salary for this role is between $192,000 USD and $278,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $167,000 CAD and $242,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. The Junior Developer Support Engineer is a critical role at Algolia. We’re on the front-lines and are often the first team customers contact when they need help with our products or services. We're looking for a Developer Support Engineer in Eastern or Central time zones to assist our technical users with implementing Algolia in a variety of web and mobile development technical stacks. This could mean helping a developer trying to build the next big thing in their garage, or Fortune 500 companies focused on providing a world-class experience to their millions of users. As a Developer Support Engineer, you will partner with the customer success, product, and engineering teams to find the best solutions for our customers.. We have a hands-on culture, and expect you to roll up your sleeves and get to work solving difficult problems that stand in the way of our customers’ success. YOUR ROLE WILL CONSIST OF: • Handling technical requests via web and email support channels., • Conducting professional and empathetic conversations with customers to gather information, troubleshoot, and resolve their technical obstacles., • Submitting bug reports to the Engineering team for problems needing attention., • Partnering with Product Teams and Engineering to develop subject matter expertise and serve as a product expert to the rest of the support team., • Contributing to internal and external knowledge bases., • Participating in internal projects to improve processes and tools. REQUIREMENTS: • Ability to work Eastern or Central Standard Time, • Strong desire to help people solve problems with the ability to explain complex technical concepts to a broad audience, • Experience with web development and/or REST APIs, • Experience in technical customer support, supporting SaaS enterprise software ideally, • Working knowledge of development languages such as JavaScript, Java, PHP, C#, Objective-C, Swift, Ruby, or Python., • Ability to handle and prioritize a portfolio of tickets at various stages of resolution, • Excellent spoken and written English skills, • Ability to work in an on-call rotation NICE TO HAVE: • Basic familiarity with iOS & Android platforms, • Experience supporting open-source projects & their GitHub communities, • Experience with Shopify, Magento, • Experience at our current stage and beyond ($50-200M ARR range, high growth, lots of change and building internal infrastructure) WE'RE LOOKING FOR SOMEONE WHO CAN LIVE UP TO OUR VALUES: • GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment, • TRUST - Willingness to trust our co-workers and to take ownership, • CANDOR - Ability to receive and give constructive feedback, • CARE - Genuine care about other team members, our clients and the decisions we make in the company, • HUMILITY- Aptitude for learning from others, putting ego aside #LI-Remote Algolia is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, military status, veteran status, disability status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. The annual base salary compensation range for this role reflects US market pay data within this location. The exact compensation offered for this role may vary depending on specific location and job-related knowledge, technical skills, and experience; and is only one part of our Total Rewards philosophy to compensate and recognize employees for their work. Remote US: Base Salary Pay Range $69,500 - $85,000 USD FLEXIBLE WORKPLACE STRATEGY: Algolia’s flexible workplace model is designed to empower all Algolians to fulfill our mission to power search and discovery with ease. We place an emphasis on an individual’s impact, contribution, and output, over their physical location. Algolia is a high-trust environment and many of our team members have the autonomy to choose where they want to work and when. We have a global presence with offices in Paris, NYC, London, Sydney and Bucharest, however we also offer many of our team members the option to work remotely either as fully remote or hybrid-remote employees. Positions listed as "Remote" are only available for remote work within the specified country. Positions listed within a specific city are only available in that location - depending on the role it may be available with either a hybrid-remote or in-office schedule. WE’RE LOOKING FOR SOMEONE WHO CAN LIVE OUR VALUES: • GRIT - Problem-solving and perseverance capability in an ever-changing and growing environment., • TRUST - Willingness to trust our co-workers and to take ownership., • CANDOR - Ability to receive and give constructive feedback., • CARE - Genuine care about other team members, our clients and the decisions we make in the company., • HUMILITY - Aptitude for learning from others, putting ego aside. We’re looking for talented, passionate people to help build the world’s best search and discovery technology. We value autonomy, diversity, and collaboration. We’re committed to creating an inclusive workplace where everyone is respected and supported—regardless of race, age, ancestry, religion, sex, gender identity, sexual orientation, marital status, color, veteran status, disability, or socioeconomic background. IMPORTANT NOTICE FOR CANDIDATES - Recruitment Fraud Notice We’ve recently seen an increase in recruitment scams targeting job seekers. To help protect yourself, please keep the following in mind: • Our open positions may appear on third-party job boards, but the best way to apply safely is directly through our careers page., • All genuine communication from Algolia will come from an @algolia.com email address. If you receive an email from someone claiming to work at Algolia who does not have an @algolia.com email address, please do not respond or share any personal information., • We’ll never ask for payments, purchases, or financial details during the hiring process. READY TO APPLY? If you share our values and our enthusiasm for building the world’s best search & discovery technology, we’d love to review your application!

Description: We are ___, a global software company transforming how businesses run. Our product suite can adapt to the needs of diverse industries and use cases within one powerful platform, empowering ~245,000 customers worldwide to reimagine how work gets done, drive greater efficiency, and scale like never before. With over 2,500 employees across the globe, we grow by prioritizing transparency and knowledge sharing. We care about the impact you make, not the hours you clock, so we encourage initiative, ownership, and fresh thinking. We back our people with flexible work, wellness and mental health support, and a work environment built on collaboration. We're looking for experienced Account Executives - specializing in CRM sales - to join our newest build-out here in Denver supporting our CRM product! ___ About The Role: This is the start of something BIG! As an Account Executive for our CRM product (our fastest-growing product line) you will be responsible for scaling CRM sales by providing expert-level industry, sales, and product knowledge to our customers - focusing on the value our CRM product delivers as part of our WorkOS platform. Come join our team so, together, we can impact how teams work across the globe! • The Account Executive position is a quota-carrying role where you will own the full sales cycle for our CRM product within a PLG (sales-assisted) motion., • Lead discovery and CRM-focused demos to align on business outcomes, while highlighting possibilities and best practices, • Develop a comprehensive understanding of monday.com’s solution and connect usage directly to customer ROI, • Act as a product owner in an agile environment, developing strategies and coordinating cross-functional support to develop and deliver the #1 CRM product in the market, • Stay up-to-date with industry trends to effectively position monday against alternatives, and continuously enhance our offering for scale Requirements: • 4+ years of full-cycle B2B SaaS sales experience, • 3+ years of experience selling a dedicated CRM SaaS solution, • Full Direct (New Business) sales cycle & Cross-Sale (Expansion) experience required. Partnership experience is a plus!, • Entrepreneurial mindset and ability to execute. This is the start of a large scale build-out, • Ability to continuously expand product knowledge and stay up-to-date on industry trends to effectively position against competitors, • Demonstrate a strong adherence to process, with a passion for process improvement, • Strong customer-facing and presentation skills with ability to establish credibility with executives, • Experience negotiating and navigating contracts and legal discussions, • Ability to build strong personal relationships, internally and externally, • Excellent written and oral communication skills, • Track record of success being a self-starter, results-oriented, adaptable, and inquisitive, • BA/BS degree preferred; or equivalent relevant work experience What monday.com can offer you: • Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, and bonus potential., • An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!, • Monthly stipends for food, wellness, and commuter/remote work, • Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills, • Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified, • We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding, • A global work environment with employees in Tel Aviv, New York, Denver, London, Kiev, Sydney, São Paulo, and Tokyo Visa sponsorship for this role is currently not available. monday.com is proud to be an equal-opportunity employer. We hire talented individuals, regardless of gender, race, ethnicity, ancestry, age, disability, sexual orientation, gender identity or expression, military or veteran status, cultural background, religious beliefs, or any other characteristic protected by federal, state, or local laws. For Colorado-based hires only: Compensation Range: $87,000-$138,000 base salary, subject to standard withholding and applicable taxes. In addition to base salary, the role includes opportunity to receive and/or earn a discretionary bonus and/or equity based on Company’s plans and in accordance with Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations. #LI-Hybrid

About KariusKarius is a venture-backed life science startup that is transforming the way pathogens and other microbes are observed throughout the body. By unlocking the information present in microbial cell-free DNA, we're helping doctors quickly solve their most challenging cases, providing industry partners with access to the microbial landscape to accelerate biomarker discovery and clinical trials, discover novel microbes, to ultimately reduce patient suffering worldwide. Position SummaryKarius is on a mission to help clinicians do more for their patients by bringing the genomic revolution to infectious disease diagnosis. The Customer Success Representative is responsible for providing top-notch support to all of Karius customers including physicians, laboratory personnel, and hospital administrators as well as providing support to field sales team members. ***Ability to work from 7:00 AM to 4:00 PM, Pacific Time, Friday to Saturday. Why Should You Join Us?Karius aims to conquer infectious diseases through innovations around genomic sequencing and machine learning. The company’s platform is already delivering unprecedented insights into the microbial landscape, providing clinicians with a comprehensive test capable of identifying more than a thousand pathogens directly from blood and helping industry accelerate the development of therapeutic solutions. The Karius test we provide today is one of the most advanced solutions available to physicians who aim to deliver better care to many otherwise ineffectively treated patients. Our test is the result of some incredible work done by our scientists, statisticians, engineers, and physicians, all driven by the same mission. You, as part of the Karius team, will be able to see how directly your work has a life-changing impact on people, and at scale. Reports to: Manager, Customer Success Location: Redwood City, CA (Hybrid) or Remote (USA) Primary Responsibilities• Provide high-quality support via phone, email, and help tickets for any inbound customer requests• Communicate with laboratory personnel and physicians to obtain necessary information regarding samples processed by Karius and provide status updates• Liaise with the Medical Affairs team for escalations regarding Karius test results• Liaise with production laboratory personnel regarding sample processing and reporting issues• Liaise with Sales and Business Development teams to provide support for customer needs What’s Fun About the Job?Karius is operating at the edge of what is now known to be possible in infectious disease diagnostics. With that, comes a wave of new and incredible challenges and opportunities. To deliver on that value, you will be tapping into some of the most advanced technologies, architecting and innovating where the current solutions simply don't suffice. You will get to see how much your work really matters. Travel: No travel required. Physical RequirementsSubject to extended periods of sitting and/or standing, vision to monitor, and moderate noise levels. Work is generally performed in an office, lab, or clinical environment. Position Requirements• Bachelor’s or higher degree in Biological Sciences preferred.• 3+ years of customer support/service experience in healthcare or related industry - telephone-based support experience, required• Experience working with hospital laboratories and clinicians preferred.• Experience with ticketing systems (Zendesk) and Salesforce, preferred. Personal Qualifications• Ability to handle customer contacts in a professional and knowledgeable manner.• Ability to work independently.• Excellence in the handling of Personal Health Information (PHI).• Excellent verbal and written communication skills.• Basic Office and G Suite skills. DisclaimerThe above job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities, and skills required. Responsibilities and duties may change or be adjusted to meet the needs of the company, and additional duties may be assigned as necessary. The job description is subject to change at any time at the discretion of Karius. Equal Opportunity EmployerAt Karius, we value a diverse and inclusive workplace and provide equal employment opportunities for all applicants and employees and are committed to honor and invest in the full diversity of people, in our hiring, recruiting and development of employees across the Company. All qualified applicants for employment are encouraged to apply and will be considered without regard to an individual’s race, color, sex, gender identity and gender expression, including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application due to a disability, please contact us at and we will accommodate qualified individuals with disabilities. $20.88 - $31.33 an hour

Chainguard is hiring a Cloud Partner Sales Specialist to help scale our co-sell motion with Cloud Service Providers and strategic partners. We are looking for someone who knows how to build field alignment, drive partner sourced and influenced pipeline, and support joint go to market execution. Whether you are coming from a cloud provider, a fast moving startup, or a partner facing sales or alliances role, you will play a key part in shaping how Chainguard grows with and through our most important partners. What You’ll Do • Own the cloud co-sell field motion for the Eastern United States, • Build and manage relationships with cloud field sellers and align on co-sell opportunities in your region, • Drive partner sourced and influenced pipeline by coordinating with Chainguard Account Executives, partner leadership, and your regional cloud counterparts, • Track and manage partner activity in Salesforce, including deal registration, co-sell workflows, and next steps to support deal progression, • Help develop and deliver co-sell enablement materials so internal and external teams are equipped to win, • Support joint campaigns, events, and field engagements with partners and field marketing, • Create consistent regional operating cadence, including pipeline reviews, partner seller check ins, and quarterly planning, • Serve as the primary point of contact for all co-sell questions and requests for the assigned territory, providing timely guidance, coordination, and support across the Chainguard GTM team, • Ensure data parity between Salesforce and cloud partner portals and serve as quality control for the co-sell pipeline We’re Looking for Someone With • 3 to 5 years of experience in a sales, BDR or SDR, partner sales, or sales support role, with interest in partner facing work, • Strong grasp of pipeline fundamentals and experience working cross functionally with field sales teams, • Familiarity with cloud platforms such as AWS, GCP, or Azure, and or experience in high growth infrastructure or cybersecurity companies, • Strong organizational and communication skills, with comfort presenting to internal and external stakeholders, • Proficiency with Salesforce and experience managing pipeline and co-sell workflows, • Self starter attitude, you are proactive, curious, and excited to help shape this role Nice to Have • Experience with CSP co-sell workflows and cloud portals such as AWS ACE, • Exposure to DevSecOps, developer tooling, or supply chain security, • Experience working in a startup or flat team structure, • Experience partnering with a distributed team and coordinating coverage across regions, • Experience with deal procurement through the cloud marketplaces, • Experience working with cloud GTM vendors like Suger, Tackle, Labra, etc. About Us Chainguard is the secure foundation for software development and deployment. By providing guarded open source software, built from source and updated continuously, Chainguard helps organizations eliminate threats in their software supply chains. Founded by the industry's leading experts on open source software, security and cloud native development, Chainguard has built the largest library of open source software that is secure by default. Chainguard’s mission is to be the safe source for open source. We live and breathe our company values: We are customer obsessed - We focus on delivering solutions to our customers that create value and make their lives better. We have a bias for intentional action - We prioritize, plan, try things, and fail fast. We don’t take ourselves too seriously (but we do serious work) - We are solving an important problem which takes focus, but we also like to enjoy the journey. We trust each other and assume good intentions - We’re transparent with decisions to empower team members to make well informed decisions. A few of the benefits we offer: • Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs., • Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!)., • 100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck., • ∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset., • 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year. If your experience is close but doesn’t fulfill all requirements, please apply. We’re building the best team in technology and are focused on hiring “Chainguardians'' with unique backgrounds, perspectives, and experiences. Chainguard is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. By submitting your application, you acknowledge that Chainguard will process your personal data in accordance with ___. ©2025 Chainguard. All Rights Reserved.

Full-time Description Founded in 2007, Initiate Government Solutions (IGS) is a Woman-Owned Small Business and a fully remote IT services provider supporting federal partners nationwide. We deliver innovative Enterprise IT and Health Services solutions with a strong focus on data analytics, health informatics, cloud migration, AI, and the modernization of federal information systems. Our vision is to be a health IT trendsetter, continuing to solve the nation’s most challenging healthcare IT issues by conceiving, designing, and building solid, creative, and innovative open-source solutions. Our mission is to innovate, design, and deliver tailored solutions that balance technical advancement with cost-awareness while providing exceptional service. IGS is currently recruiting a remote DevOps Engineer to support our work with our customer. Assignment of Work and Travel: This is a remote access assignment. The Candidate will work remotely daily and will remotely access customer systems and therein use approved customer provided communications systems. Travel is not required; however, the candidate may be required to attend onsite client meetings as requested. This role leads the design and delivery of a secure, scalable, cloud-native self-service platform that enables automated deployment of containerized applications and enterprise APIs for federal data consumers. It partners closely with stakeholders to define architectural vision, Kubernetes standards, and deliver PaaS and end-to-end software solutions that accelerate development while ensuring compliance and reliability. Responsibilities and Duties (Included but not limited to): • Create and foster Self-Service Principles - create automated process for creating on-demand platform for deploying containerized applications and exposing API endpoints to federal data consumers., • Architectural Vision & Strategy: Shape and communicate the architectural blueprint with a focus on scalability, security, automation, and developer experience in a cloud-native environment., • Stakeholder Engagement: Collaborate with product owners, security teams, and stakeholders to facilitate and prioritize features that Program Manager(s) can use to meet business needs and create technical roadmaps, ensuring compliance with customer, federal, and industry requirements., • Establish and Enforce Standards: Define, document, and advocate for engineering best practices across the program, leveraging expertise in DevSecOps and Kubernetes., • Platform as a Service (PaaS): Provide clients with PaaS solutions—delivering low-code/no-code development platforms and enterprise-grade API engineering to accelerate application delivery, streamline integration, and enable scalable digital solutions., • End-to-End Software Development: Execute efforts across the full software development lifecycle, automating processes, boosting operational efficiency, and strengthening system reliability., • DevSecOps Ownership: Design, implement, and maintain secure, automated CI/CD pipelines and increased monitoring and platform related business intelligence. Automate build, test, deployment, and infrastructure processes; champion shift-left security practices., • Continuous Innovation: Continuously refine the platform and deliver innovative, reliable solutions to meet the mission., • Bachelor’s degree or equivalent experience in Computer Science, Engineering, or related field, • 5+ years of experience with AWS Cloud and/or DevOps at scale, • Deep hands-on experience with Kubernetes (design, implementation, troubleshooting, scaling) in production environments, • Understanding of L4, L5, and L7 networking with AWS Resources and Cilium, Istio, or equivalent operators, • Experience with Infrastructure-as-Code (IaC) and scripting languages, • Experience leading engineering teams and setting program-level standards, • Experience defining and maintaining a monitoring solution for providing insight to platform issues, • 8+ years in software or platform engineering, including technical leadership or architect role, • Experience with Terraform or OpenTofu for IaC, • Experience with configuration management tools such as Ansible, Puppet, or Chef, • Proven success implementing secure, automated DevSecOps pipelines and containerization tools like Kubernetes or Docker, • Experience with Blue Green Deployment techniques with ArgoCD, • Experience with end-to-end encryption techniques using managed mTLS, • Familiarity with monitoring, security best practices, and regulatory compliance (e.g., FedRAMP, FISMA), • Strong communication, stakeholder management, and mentoring skills, • Experience working with or within government or public sector environments, • Demonstrated ability to stay current with cloud and emerging technology trends, • Active VA Public Trust, • Prior experience supporting federal agencies, • Certifications in AWS, Kubernetes, or DevOps-related disciplines., • Integrity, Honesty, and Ethics: We conduct our business with the highest level of ethics. Doing things like being accountable for mistakes, accepting helpful criticism, and following through on commitments to ourselves, each other, and our customers., • Empathy, Emotional Intelligence: How we interact with others including peers, colleagues, stakeholders, and customers’ matters. We take collective responsibility to create an environment where colleagues and customers feel valued, included, and respected. We work within a diverse, integrated, and collaborative team to drive towards accomplishing the larger mission. We conscientiously and meticulously learn about our customers’ and end-users’ business drivers and challenges to ensure solutions meet not only technical needs but also support their mission., • Strong Work Ethic (Reliability, Dedication, Productivity): We are driven by a strong, self-motivated, and results-driven work ethic. We are reliable, accountable, proactive, and tenacious and will do what it takes to get the job done. Benefits: Initiate Government Solutions offers competitive compensation and a robust benefits package, including comprehensive medical, dental, and vision care, matching 401K and profit sharing, paid time off, training time for personal development, flexible spending accounts, employer-paid life insurance, employer-paid short and long term disability coverage, an education assistance program with potential merit increases for obtaining a work-related certification, employee recognition, and referral programs, spot bonuses, and other benefits that help provide financial protection for the employee and their family. Initiate Government Solutions participates in the Electronic Employment Verification Program. Initiate Government Solutions participates in the Electronic Employment Verification Program.

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. What You'll Do: The Director of Customer Success leads a high-performing organization that drives value realization, retention, and expansion across customers. This executive owns the end-to-end post‑sales customer lifecycle-from onboarding through to renewal-ensuring operational excellence and measurable ROI aligned to vertical specific priorities (e.g., risk & compliance, operational efficiency, customer experience, and data security). You will build the vertical strategy for a portfolio of complex enterprise accounts, partnering cross-functionally with Sales, Operations, Product, Customer Care, and Marketing to deliver exceptional customer outcomes and sustainable revenue growth. While the role is 100% remote there will be up to 25% travel as needed for client needs. Individual must be located in the United States. Responsibilities: Strategy & Leadership • Define and execute the vertical CS strategy, segmented by sub-vertical and customer tier, • Build, scale, and mentor a diverse team of Customer Success Managers and Directors., • Establish a value framework with finance-relevant KPIs, outcome maps, and executive communications (QBRs)., • Ensure successful onboarding and time-to-value with robust project governance for complex, multi-stakeholder programs., • Drive QBR cadence with key stakeholders; communicate value tied to business cases and regulatory imperatives., • Drive adoption, maturity, and expansion through structured success plans, territory maps and executive sponsorship programs., • Build customer advocacy (references, case studies, advisory boards) aligned to the finance ecosystem.Cross-Functional Partnerships, • Partner with Product on voice-of-customer, roadmap validation, beta programs, and finance-grade features (security, reporting, controls)., • Partner with Implementation teams for onboarding, reduce time-to-value, and ensure high-quality project delivery., • Align with Sales teams on expansion strategies, whitespace analysis, commercial alignment, and account plans., • Collaborate with Support and Engineering on incident management, major incident communications, and reliability narratives.Operational Excellence, • Design and operationalize a CS operating model: segmentation, coverage, health scoring, success planning, QBR templates, renewals forecast, and escalation paths., • Bachelor's Degree or equivalent (MBA optional but preferred), • 3+ years of related experience in Account Management, • 2+ Years of organizational leadership experience, • 5+ years of experience managing accounts valued at over $500k (significant company experience managing complex, high-value accounts), • Ability to manage and lead during times of change and organizational transformation, • Understanding how to work growth businesses in a competitive environment, • Excellent tactical execution skills, • Strong sense of process and the ability to innovate on process tools and conventions, • Ability to craft detailed, well-written communications and proposal, • Maintain a high emphasis on teamwork, collaboration, and process innovation, • Ability to influence others through strong verbal and written communication, • Strategic mindset: self-directed, organized, analytical, and have excellent problem analysis/problem-solving skills, • Ability to build relationships, communicate effectively throughout an organization, influence, negotiate, and establish mutually agreeable expectations, • Diligent, resourceful, versatile, and able to multitaskWhy First Advantage is Your Next Big Career Move: First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. Additional benefits offered to our eligible people include: • Ability to work remotely with occasional business travel., • Medical, Vision, Dental, and supplementary benefit plans, • 401k with an employer match, and an Employee Stock Purchase Plan (ESPP), • Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays, • Access to tech and growth opportunities, and leaders who want you to succeed! More About Our Values Code, • Honor Honesty, Consistency, and Responsibility: Do the right thing, • Cultivate an environment of dignity: Show respect for the individual, • Take an Outside-In approach: Put the client first, • Think out-of-the-box: Innovate and create The salary range for this position is approximately $130-150K base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. #LI-LR1 United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

Zippy was founded with one mission: to make getting a loan for a manufactured home simple, fast, and fully online. We believe modern manufactured homes are affordable, well-built, eco-friendly, and stylish, but finding a lender who understands this market can be challenging. That’s why Zippy focuses exclusively on manufactured home loans, offering a seamless, digital experience. Headquartered in Dallas, TX, with an office in Tempe, AZ, Zippy provides home loans and insurance to manufactured home buyers throughout the United States. Our remote-first team is spread across cities like Dallas, Houston, Knoxville, Omaha, Philadelphia, Phoenix, and several other states and cities. Backed by institutional investors, we offer competitive pay, stock options, and excellent benefits. At Zippy, we pride ourselves on our commitment to finance happiness through the power of home. We are dedicated to enhancing consumers' financial outcomes and tackling the affordable housing crisis through cutting-edge technology and innovative solutions. As a Senior Product Manager at Zippy, you will play a key role in building the systems that support everything that happens after a loan is originated. This includes servicing, financial operations, data infrastructure, and investor support. You will help shape the tools and processes that ensure loans are managed accurately, money moves efficiently, and stakeholders have access to the insights they need to operate at scale. This role spans multiple areas of the business. You will work cross-functionally to improve internal workflows, develop operational tools, and strengthen the data foundation that powers servicing, reporting, and decision-making. You will focus on driving clarity, reducing friction, and enabling future growth by applying strong systems thinking and a deep understanding of how technology supports day-to-day operations. This is a great opportunity for a product generalist who enjoys solving complex behind-the-scenes challenges and is excited to contribute to the infrastructure that supports Zippy's continued growth. * Own the strategy and execution for your product area, aligning with Zippy’s mission and business goals. * Use data, A/B testing, and customer insights to drive decisions, optimize experiences, and measure success. * Lead the product lifecycle, from discovery and roadmap definition to launch and iteration. * Balance short-term wins with long-term impact, ensuring quick iterations drive lasting value. * Solve complex problems, considering customer needs, business growth, and technical feasibility. * Work cross-functionally to align teams, remove roadblocks, and ensure smooth execution of product initiatives. * Thrive in a fast-paced startup, adapting quickly, making bold bets, and iterating to improve. * 5+ years of product management experience in fintech lending, with loan servicing or data product experience preferred. * Strong systems thinker with a track record of building internal tools, improving operational workflows, or supporting infrastructure at scale. * Strong customer and business intuition, with a data-driven approach to decision-making. * Ability to thrive in a fast-paced startup environment, balancing speed with quality while adapting to evolving priorities. * Excellent problem-solving skills, with the ability to navigate ambiguity and drive clarity. * Exceptional collaboration and communication skills, with experience working across teams like engineering, design, sales, and operations. * Passion for creating products and experiences that drive impact. Important Applicant Information * While many of our interviews are conducted virtually, all applicants should be prepared to potentially meet in person as part of the process. * As a participating employer, we will use E-Verify to confirm employment eligibility. * Please note that we are currently only hiring candidates who reside in the following states: Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, and Wisconsin. Applicants that do not reside in the bolded states will be rejected. Total Rewards At Zippy, we're passionate about creating a workplace where people love to work. We put a lot of heart into building and nurturing a company culture that not only supports our team but also inspires them to do their best work. Our benefits and perks are always evolving, but here’s what we offer right now: * Competitive Compensation: We offer a competitive salary with the potential for annual bonuses and variable pay, depending on your skills and experience. * Equity for All: As a part of our commitment to shared success, all employees receive equity in the company, allowing you to share in the growth and achievements of Zippy. * Remote Work: Enjoy the flexibility of working from home in a dynamic, remote-first environment. * Comprehensive Health Coverage: We provide medical, dental, and vision insurance, along with company-subsidized benefits like STD, LTD, and life insurance for you and your family. * Flexible Spending Accounts: Take advantage of medical & dependent care FSAs to help manage your expenses. * Training & Licensing Support: We invest in your professional growth with resources for training and licensing. * Paid Time Off: We offer generous PTO—and we encourage you to use it! * Wellbeing Programs: Access a variety of wellbeing resources, including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and more through our Sequoia Wellbeing Programs. * Parental Leave: We provide paid parental leave to support you and your growing family. * No Meeting Wednesdays: Enjoy a mid-week break from meetings to focus and recharge. * Vibrant Slack Community: Engage with colleagues in our lively remote Slack community, featuring fun channels that connect people around shared interests like travel, pets, sports, food, and more. * Career Growth: We believe in promoting from within, offering you opportunities to grow your career with us. Beyond the tangible benefits: * Core Values: At the heart of everything we do are our core values: Lead with Passion, Own It, Build a Better Way, Results Driven, and The Golden Rule. These values guide our decisions, shape our culture, and inspire us to achieve our best every day. * Join a Growing Team: Be part of a dynamic team at a pivotal moment in Zippy’s growth, where every contribution makes a significant impact. * Innovative Work: Collaborate with sharp, passionate teammates to tackle unique challenges in the Manufactured Housing market, positioning our product as a top-tier lending solution. * Supportive Culture: You’ll be welcomed into a collaborative environment that fosters camaraderie, respect, and a deep sense of belonging. * Diversity & Inclusion: We’re committed to empowering a diverse and inclusive workforce, celebrating our differences, and ensuring everyone feels safe to bring their whole selves to work. * Inspirational Leadership: Work alongside leaders who are not only approachable but also dedicated to providing guidance, mentorship, and support to help you succeed. * Meaningful Impact: Be part of a mission-driven team that’s making housing more affordable for everyone, helping prospective buyers secure fast and simple online loans to purchase manufactured homes. By joining Zippy you will help improve the lives of over 22 million Americans who live in manufactured homes today. Zippy is an equal opportunity employer that is committed to diversity and inclusion. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. If you are excited about the role but do not meet 100% of the qualifications listed above, we encourage you to apply. Nothing in this job posting should be construed as an offer or guarantee of employment.

Location: Remote (Americas) - (Global Application Allowed, choose the region closest to you to apply) Position: Ecosystem Growth Manager (AI & DePIN) - Americas Company: ChainGPT Position Type: Full-Time ChainGPT is at the forefront of AI and Blockchain Technology, enabling and transforming Web3 through AI. Our AI-powered tools equip users with fast and accurate information to navigate the dynamic Blockchain industry. We are seeking a relentless Ecosystem Growth Manager to solve one of the hardest challenges in Web3: the Cold Start problem of a new Layer-1. You will be the architect of both supply and demand within the AIVM ecosystem—responsible for onboarding GPU compute providers, attracting AI builders, and securing enterprise data partners who will power real-world adoption. This is not a token-sales role. You are championing a decentralized cloud infrastructure that competes directly with centralized giants while offering cryptographic proofs and verifiable inference. Your work will define the early foundation—and long-term success—of AIVM’s ecosystem. Supply-Side Growth (DePIN Infrastructure) • Identify, evaluate, and onboard GPU clusters, independent data centers, and miners repurposing hardware for AI compute., • Build and manage a high-quality pipeline of Resource Providers contributing compute power to AIVM., • Scout top-tier AI developers, agents-as-a-service builders, and Web3 protocols requiring verifiable inference., • Persuade teams to deploy their AI agents, models, and applications on AIVM instead of centralized cloud providers., • Negotiate high-impact integrations with Data Availability layers, Oracle providers, enterprise infrastructure partners, custody solutions, and tooling providers., • Collaborate with Product and Growth teams to structure targeted incentives: Ecosystem grants, “Global Hunt” acquisition campaigns, and liquidity mining and supply-side reward programs, • Bridge communication between enterprise partners (who operate in fiat) and the crypto-native architecture of AIVM., • Translate technical, economic, and compliance requirements into clear pathways for adoption., • 3+ years of experience in Web3 BD or Ecosystem Growth, ideally at a Layer-1, Layer-2, or DePIN (Decentralized Infrastructure) project., • Technical fluency in AI and blockchain fundamentals: understanding inference vs. training, the value of H100-class GPUs, and the importance of sovereign chains., • Strong network of builders and operators—including node operators, GPU providers, validators, AI developers, and protocol teams., • Proven track record of closing deals end-to-end: from outreach to negotiation to technical integration to Mainnet launch., • Highly autonomous and able to build, manage, and scale your own pipeline in a fast-paced environment., • Experience onboarding compute providers or managing infrastructure supply., • Background working with enterprise AI workloads or cloud infrastructure., • Familiarity with incentive design, token economics, or ecosystem grant frameworks., • Work alongside the ChainGPT core team on high-impact AI and Web3 products across our ecosystem., • Remote-first setup with flexible hours, focused on outcomes, trust, and ownership., • Competitive compensation, with performance-based upside where applicable to the role., • Fast-moving environment with direct collaboration across all team members, including senior management, and clear accountability with no micromanagement., • The support to do your best work, including the tools you need, structured onboarding, and clear room to grow. Company Culture and Values At ChainGPT, we value Trust, Effective Speed, Innovation, and Growth. As our Ecosystem Growth Manager (AI & DePIN), you will embody these core values and have the opportunity to contribute to our culture and help drive our success. Join us on this exciting journey as we shape the future of blockchain and crypto technology. Additional Information: • Employment Compliance and Confidentiality:, • All employees will be onboarded through our official payroll and HR provider, which manages employment documentation, tax withholdings, and compliance with legal requirements based on the employee’s country of residence. As part of the onboarding process, each new hire is required to complete a Know Your Customer (KYC) verification, sign a Non-Disclosure Agreement (NDA), execute an employment contract, and fulfill any additional legal requirements specific to you jurisdiction. This process ensures compliance, protects company information, and establishes a secure and professional employment relationship., • Employment Structure:, • The position is offered on either an employee or contractor basis, depending on the location and role. Individuals will receive payment via direct deposit on a monthly basis. Additional details regarding compensation, benefits, and company policies will be provided during onboarding and outlined in the official employment agreement., • Compensation:, • Salaries are paid in fiat currency via direct deposit on a monthly schedule, with payments issued on the first business day of each month. This structure ensures timely and transparent compensation aligned with local financial systems., • Probationary Period:, • All new employees will undergo a 90-day probationary period, which serves as a mutual evaluation phase. During this time, both the employee and ChainGPT can assess fit, performance, and long-term alignment with the role and company.

About CharterUP. CharterUP is transforming the $450+ billion group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers to thousands of bus operators nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale. Why Join Us • Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change., • Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization., • Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX., • Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability. Title: Customer Support Specialist- Bilingual (English/French) Reports to: Service Operations Manager Location: Remote Shift details: Flexible to work nights and weekends. Training schedule for the first 6 weeks will vary. About the Role: We are seeking a detail-oriented and customer-focused Bilingual (FR/EN) Customer Support Specialist to join our growing Service Operations team. In this entry-level role, you’ll assist with managing customer inquiries, monitoring live trips, and coordinating logistics solutions to ensure smooth operations. This role is ideal for individuals eager to learn and grow in a fast-paced environment with a focus on delivering exceptional service. Key Responsibilities: Customer Support & Issue Resolution: • Provide inbound call support in both English and French, • Respond to inbound customer inquiries in both English and French via email, ensuring prompt and accurate resolution., • Conduct outbound calls in both English and French to resolve customer requests as needed., • Troubleshoot common issues related to products, services, or accounts and escalate complex cases to the appropriate team. Live Trip Monitoring: • Provide end to end support during scheduled weekend shifts, monitoring trips and addressing disruptions (e.g., delays, cancellations, route changes)., • Assist customers, drivers, or operations teams with urgent support requests and serve as the primary point of contact., • Manage unexpected events (e.g., traffic, vehicle breakdowns, weather issues) by coordinating alternative solutions., • Communicate clear and timely updates to customers and drivers about any trip changes. Customer Relationship Management: • Build and maintain positive relationships with customers to ensure satisfaction and retention., • Educate customers on Department of Transportation (DOT) rules and regulations., • Follow up with customers to confirm their needs were met after resolving issues. Operations Coordination: • Collaborate with internal teams to ensure smooth and efficient customer experiences., • Track and monitor service requests, escalating operational delays when necessary. Documentation & Process Adherence: • Maintain detailed and accurate records of customer interactions in ticketing system., • Adhere to company policies, procedures, and service-level agreements (SLAs). Escalation Management: • Escalate critical issues, such as service failures or safety concerns, to the appropriate teams for resolution., • Partner with team leads or managers for escalated support or policy exceptions., • Provide reassurance and solutions to customers experiencing disruptions. Continuous Improvement & Learning: • Stay up-to-date with product updates and service changes., • Participate in training sessions to enhance customer service strategies and operational knowledge. Experience, Skills, and Requirements: • Fluent in both English and French, • 1-2 years of customer service or logistics coordination experience; experience in transportation, hospitality, or similar industries is a plus., • Excellent verbal and written communication skills., • Strong problem-solving abilities and attention to detail., • Ability to remain calm and professional in fast-paced or high-pressure situations., • Strong organizational skills and the ability to multitask effectively., • A customer-focused mindset with a commitment to delivering exceptional service., • Willingness to adapt to changing priorities and learn new systems or processes. Recruiting Process: • Step 1: Video call with Talent Acquisition, • Step 2: Video call interview with Hiring Manager, • Step 3: Final video call interview with a Senior Manager, • Step 4: Offer & background check Welcome aboard! Hourly Rate $26.50 - $26.50 USD Global Benefits & Perks at CharterUP We believe great people can live anywhere—and they deserve great benefits, too. While offerings may vary slightly by location, we prioritize hiring near our hubs in Austin, Atlanta, Miami, and Denver as we grow our global team. • Remote-First Flexibility: Work from anywhere we hire, with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states., • Comprehensive Health & Wellness: Medical, dental, and vision insurance, mental health support, virtual care, gym discounts, and family-building benefits. In the U.S., we cover 100% of premiums for employees. International benefits align with local standards., • Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) + 8 paid holidays. International policies vary by country., • Financial Peace of Mind: Company-paid life, short-term, and long-term disability insurance where available., • Performance-Driven Culture: Join a fast-moving, ambitious, and collaborative team that wins together., • Referral Rewards: Earn bonuses for bringing top talent to the team., • Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable., • Top-Tier Tech: Choose a Mac or PC, plus monitor, keyboard, and mouse to hit the ground running. CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive, accessible, and respectful workplace. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, marital status, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws in the United States and Canada. If you require accommodation during the recruitment process, please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation, please contact your recruiter. Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona, California, Colorado, Florida, Georgia, Hawaii, Mississippi, Missouri, North Carolina, New Hampshire, Nevada, New York, Oklahoma, South Dakota, Tennessee, Texas, Utah, Washington, and Wyoming. We hire in the U.S. and Canada and are actively expanding our global footprint.

1Password is growing faster than ever. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As for any SaaS company, our revenue is one of the most important performance indicators. As such, the Revenue Accounting team plays an important tactical and strategic role within the Accounting department, the Finance organization, and the company as a whole. Because our solutions are used by both consumers and businesses, and because our customers purchase both online and through traditional sales channels, we are in a position to offer any revenue accountant a diverse experience with a mix of technical accounting, operational, and systems-related learnings. A successful candidate will participate in very visible aspects of the revenue accounting work including determination and communication of revenue numbers, analysis of monthly and quarterly trends, providing assistance to FP&A with understanding details for purposes of modeling of future results, and many others. This role will report into Manager, Revenue Accounting. This is a remote opportunity within Canada and the US. Responsibilities: * Book journal entries covering revenue and related accounts such as accounts receivable, allowance for doubtful accounts, deferred revenue, cash * Perform month-end reconciliations for revenue-related balance sheet accounts * Prepare month-end analysis of P&L and balance sheet account variances * Produce clear, well-structured documentation and memos * Identify opportunities for process improvements and efficiency in financial operations * Coordinate and facilitate internal and external audits * Execute on key internal controls * Perform ad hoc projects as assigned What we are looking for: * 4+ years of experience in an accounting role, preferably at a SaaS company or at a public accounting firm * CPA or CA designation, or path towards such designation strongly preferred * Proficiency in accounting software (e.g., Netsuite) and advanced Excel skills. * Experience working with Salesforce and/or Stripe is a plus * Excellent verbal and written communication skills * High attention to detail and the ability to multitask and prioritize with minimal supervision * Passion for delivery of high quality work within stated deadlines * Interest in and passion for accounting profession USA-based roles only: The annual base salary for this role is between $92,000 USD and $129,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. Canada-based roles only: The annual base salary for this role is between $82,000 CAD and $115,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, ___. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See ___ for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing ___. For additional information see our ___.

The range for this role is $133,500.00 - $193,000.00. Actual base pay will be determined based on a successful candidate's work location, skills/abilities, experience, and education. This is a fully remote position, but only in select states. Interested applicants must be residing in, or willing to relocate to, one of the following states in order to be considered: AL, AZ, CO, FL, GA, IL, IN, KY, MO, NC, OH, OK, SC, SD, TN, TX, VA, WI, WV. The Mission At Christian Care Ministry we believe that Christians can, and should, share in one another’s burdens. Through the use of ___, a healthcare sharing ministry for Christians, we cultivate that belief. To that end, our Mission Statement is as follows: Connecting people to a Christ-centered community wellness experience based on faith, prayer, and personal responsibility. The Team Everyone at Christian Care Ministry is in agreement with our ___which outlines our core beliefs. Although we aren’t perfect people, we are serving our perfect God and our Members to the best of our ability. The Job The Principal Software Solutions Architect (PSA) leads technology solution design efforts within one of Christian Care Ministry’s domain pillars, following the CCM SDLC process. The PSA acts as the bridge between non-IT stakeholders and the software development staff, crafting technology and feature roadmaps, delivering requirement specifications, establishing architectural standards and working directly with the software delivery team to ensure quality development and release of features. The PSA coordinates with our project managers to ensuring organizational alignment in terms of timelines, commitments, and status. The development projects are critical, high value initiatives that are part of a larger enterprise IT strategy. During the project design efforts, the Principal Solutions Architect leads the team of Architects and UX Research/Designers, and partners with PMO, IT Infrastructure, Production Operations, and Security/Compliance teams, to design solutions that will be implemented by CCM IT Delivery teams, in order to provide efficient, value-based services to CCM Internal Users and to CCM Members. Additionally, PSA works closely with the manager of Design and Architecture to ensure the successful realization of the enterprise architecture roadmap and strategy. This includes providing input into the enterprise architecture, representing the PSA’s domain pillar. The Principal Solutions Architect – with a background in the various technologies and stacks (JavaScript/NodeJS/ExpressJs/React/Postgres, Salesforce/Lightning Web Components OSS, .NET/SQL Server, Web Services) – works on the solution design related to various elements of CCM’s platforms, and will address business/user impact, application integration, data integration and migration, security, networking, deployment, and user access. They will also conduct requirements-gathering from end users, stakeholders, and other SMEs. The Principal Solutions Architect is a key technical leader within our organization, mentoring Senior Solutions Architects and software developers in architecture, technology, and leadership. Essential Job Duties & Responsibilities • Craft software feature roadmaps balancing stakeholder feature delivery with architectural improvements, • Translate requirements into end user / stakeholder readable Functional Design documents, • Act as technical design liaison with PMO, Client, Vendor Partners, and other technology teams (take the specifications from the customers to the engineers, because you’re a people person), • Properly scope, design, and size project delivery efforts, • Provide direction and guidance on the solution architecture to the IT Delivery teams, • Make technical trade-offs to balance competing concerns (such as usability, scalability, data integrity, performance, etc.), • Serve as Product Owner for Agile Software Delivery teams, • Participate in Design and Sprint sessions following Scrum methodology, • Manage time effectively, communicating project status accurately to Project Managers, • Apply architectural and engineering concepts to design solutions that meet CCM’s standards for scalability, maintainability, security, reliability, extensibility, flexibility, availability, and manageability, • Design within the enterprise architecture framework, adhering to architecture principles, modeling and design standards, reference architectures, and design patterns, • Work with the Manager of Design and Architecture to design reference architectures and roadmaps to best align with business strategy, • Mentor Senior Solutions Architects and software developers in architecture, technology, software development practices, and leadership, • Demonstrate leadership by taking initiative in team building, influencing, conflict management, and problem resolution to facilitate success, • Support vendor evaluations; responsible for providing recommendations and assessment scoring, • Navigate across the IT organization (networking, security, interfaces, etc.) to identify non-functional requirements that would not be clear to the business, • Drive the sourcing of new solutions to help generate improvements to processes, • Introduce, develop, and maintain tools, practices, and processes to help the organization scale, design best-in-class architecture, and develop test and release automation, • Develop and maintain technical standards, policies, and procedures, • Perform all job functions consistent with CCM policies and procedures, including those which govern handling PHI and PII, • Contribute to the exercise and expression of Christian Care Ministry’s beliefs, • All other duties as assigned Essential Skills & Abilities • Direct experience in building and managing complex solutions based on Cloud technologies; including private, public, and/or hybrid cloud solutions, • Deep experience in the software development life cycle best practices, including coding standards, code reviews, source control management, QA, Database architecture, build processes, testing, deployment, and the management of technical debt, • Strong hands-on full stack application development experience that includes experience across languages and projects, • Knowledge of data protection operations and legislation (e.g. GDPR, HIPAA), • Working knowledge of platforms (Node/Express/React Stack/Salesforce/.NET), cloud technologies (Heroku, AWS S3), Integration (ESB, MuleSoft, Express Gateway), Data (PostgreSQL, MS SQL), Message Queueing and Pub/Sub (RabbitMQ, Temporal), network, infrastructure, web application security, business process modeling and collaboration tools (Jira, MS Teams, Confluence), • Executive presence – the ability to effectively communicate with and influence individuals at the C-Suite level, • Ability to quickly adapt to different working environments, build relationships, and be able to lead teams efficiently for success, • Ability to work in a fast-paced environment, multi-project environment, meeting commitments and deadlines, • Expertise in understanding business needs (including drawing out those unstated), and then meeting them with technology, • Ability to lead assessment of development budgets and schedules, • Ability to maintain fast pace, adequately consider alternatives, make tough calls, foster great teamwork, and have fun Core Competencies/Demonstrable Behaviors • Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences, • Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems, • Customer focus - Building strong customer relationships and delivering customer-centric solutions, • Tech savvy - Anticipating and adopting innovations in business-building digital technology applications, • Optimizes work processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement, • Member First – exhibits full commitment to serving members and/or clients by prioritizing their needs first in alignment with our program’s purpose. This commitment is demonstrated through understanding of the program(s), provided through quality and timely service while exercising empathy in every interaction. Every CCM employee shares responsibility to steward resources faithfully, removing barriers to understanding, and creating accessible, connected, and Christ-centered experiences., • Humble – demonstrates Christ-Centered humility by honoring others, accepting feedback, and prioritizing collective success over individual recognition, • Hungry – exhibits initiative, perseverance, and commitment to serving God through excellence. Demonstrates passion for personal and organizational growth while diligently advancing the mission of Christian Care Ministry, • Smart – shows relational and emotional intelligence, communicates effectively, collaborates harmoniously, and reads social cues with grace and discernment Education and/or Experience • Bachelor’s degree in computer science, information systems, engineering or closely related field with 10+ years’ experience in software design and implementation of complex IT projects required, • 10+ years of progressively increasing leadership responsibility in a directly related area during which both professional and management capability have been clearly demonstrated required, • Software solution architecture experience in a healthcare payer organization required, • Agile software development experience required (certified Product Owner preferred), • Experience with domain-driven software architecture, system integration, software development, and data modeling required, • Master’s degree preferred – either in technology or business (MBA) Supervisory Responsibilities • This job has no supervisory responsibilities Incentives & Benefits We work hard to serve our Medi-Share Members, but know we can only do that if we invest in our employees professionally, financially, physically, socially, and spiritually. We purposefully invest in our employees so that our employees can invest in others. For full-time employees working 30 hours or more, some of our benefits include, but are not limited to: • 100% paid Medical for employees/99% for family, • Generous employer Health Savings Account (HSA) contributions, • Employer-paid Life Insurance (3x salary) and Long-term Disability Insurance, • 6 weeks of paid parental leave (for both mom and dad), • Dental - two plans to choose from, • Vision, • Short-term Disability, • Accident, Critical Illness, Hospital Indemnity, • 401(k) – up to 4% match on ROTH or Traditional contributions, • Generous paid-time off and 11 paid holidays, • Wellness plan including Financial, Occupational, Mental/Spiritual, and Physical health incentives up to $50/mo, • Employee Assistance Program including no cost, in-person mental health visits and employee discounts, • Monetary Anniversary Awards Program, • Monetary Birthday Awards, • Tuition Reimbursement Program Minimum Age Requirement: Due to the nature of the responsibilities associated with this position—including independent decision-making, access to confidential information, and potential exposure to regulated environments—candidates must be at least 18 years of age at the time of hire. This requirement is in accordance with applicable federal and state labor laws and is intended to ensure compliance with workplace safety and legal standards.

Welcome to ___— where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of ___, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture. With a global team across North America, South America, Central America, Europe, Africa, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering. From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are — all backed by the secure infrastructure and scale of our multi-billion-dollar parent company. Location & Flexibility Our Zendesk Customer Success Manager will be an integral part of our CX Platforms Team at TELUS Digital. This role will have the option to be in a Work From Near (Hybrid) capacity based out of one of the following offices: Charlottesville, VA, Durham, NC, Columbus, OH, or Boston, MA, OR in a Work From Anywhere (Remote) capacity from within the U.S. TELUS Digital is seeking an exceptional Zendesk Customer Success Consultant (AI & Support Ops) to help clients accelerate value from their Zendesk and Zendesk for Contact Center solutions. This role requires deep Zendesk expertise, a customer-centric consulting approach, and the ability to deliver hands-on configuration and practical solutions in a fast-paced, agile environment. This is primarily a managed services and post-go-live optimization role, with the opportunity to lead AI expert advisory engagements as part of our services. As part of our customer success, managed services, and support operations consulting team, you will partner with client stakeholders and TELUS Digital delivery teams to optimize Zendesk solutions after go-live. You will lead post-go-live support and optimization by triaging issues, identifying root causes, implementing configuration enhancements, and advising on best practices to improve efficiency, agent experience, and resolution outcomes. You will also enable teams through documentation, training, and change adoption. A core focus of this role is AI adoption and optimization to increase automated and assisted resolution. You will accelerate customers’ time to value by driving adoption and operational excellence for Zendesk AI, from initial deployment through scale, leveraging capabilities such as Copilot, automation, bots, and QA features to increase productivity, improve resolution rates, and enhance self-service and reporting. This role also supports TELUS Digital’s AI advisory offerings, providing phased guidance and ongoing optimization for Zendesk AI Agents and/or Zendesk Copilot. This role is ideal for someone passionate about improving customer experiences and energized by continuous optimization of Zendesk and AI-enabled support operations. * Managed Services Delivery & Customer Success * Deliver billable managed services for Zendesk and Zendesk Contact Center, focused on platform health, adoption, and measurable outcomes * Manage a portfolio backlog of optimization, maintenance, and enhancement requests, including intake, scoping, prioritization, and progress updates * Respond to reactive requests while providing proactive recommendations to improve performance and adoption * Coordinate escalations and high-impact issues, communicating clearly and driving resolution to maintain customer confidence * Support Operations Advisory & Optimization * Lead discovery and needs assessments to understand support goals, pain points, and constraints * Advise clients on best practices across ticket lifecycle, SLAs, routing, escalation, and agent workflows * Translate operational recommendations into practical platform changes and process improvements * Zendesk Administration & Configuration * Configure and optimize Zendesk capabilities across Support, Guide, Messaging, and voice or contact center workflows * Build and maintain workflows using Zendesk configuration tools such as triggers, automations, views, macros, and forms * Manage configuration changes with testing, validation, and clear documentation * AI Adoption & Resolution Acceleration * Drive adoption and optimization of Zendesk AI capabilities, including Copilot, AI Agents, automation, and QA features * Improve assisted resolution through AI-supported summaries, suggested replies, and agent guidance * Improve automated resolution through effective bot experiences, containment, and handoff to agents * Monitor AI performance and quality, then tune workflows and knowledge sources to improve results over time * AI Expert Advisory Engagements * Deliver billable AI expert advisory engagements that help clients define use cases, success metrics, and an AI adoption roadmap * Provide phased guidance across AI rollout, expansion, and ongoing optimization to improve automated and assisted resolution * Produce clear recommendations and action plans, and track progress against agreed outcomes * Reporting, Analytics & Support Insights * Build and maintain dashboards and reporting to track volume, backlog, resolution performance, and key support KPIs * Analyze ticket and CSAT data to identify trends, root causes, and improvement opportunities * Provide clear recommendations and stakeholder updates based on data and observed outcomes * Enablement, Documentation & Change Adoption * Deliver training and workshops for admins, leaders, and agents to support adoption of new workflows and AI features * Create and maintain practical documentation including runbooks, playbooks, and configuration notes * Improve self-service and knowledge by assessing Help Center performance and recommending content updates * Integrations & Technical Troubleshooting (Partner with Engineering) * Troubleshoot issues across configuration, routing, APIs, and webhooks, and coordinate escalation to engineering when needed * Support integration discovery and requirements, and assist with testing and validation * Document incidents, root cause findings, and remediation steps to prevent repeat issues * Bachelor’s degree in Business, Computer Science, Engineering, or equivalent practical experience * 3+ years in customer success, managed services, CRM/contact center consulting, or support operations roles with hands-on Zendesk responsibility * Zendesk Expertise: Proven experience configuring and optimizing the Zendesk Suite (workflows, routing, roles/permissions, Guide/knowledge, and reporting); experience with Zendesk Contact Center is an asset * AI and Automation: Experience driving adoption and optimization of Zendesk AI capabilities such as Copilot, AI Agents, and QA features, with a focus on improving assisted and automated resolution * Support Operations Knowledge: Strong understanding of support processes and metrics, including ticket lifecycle, SLAs, knowledge management, and omnichannel operations * Technical Aptitude: Comfortable troubleshooting configuration and integration issues, reading API logs, and working with JSON (basic HTML/CSS/JavaScript and XML are a plus) * Consulting and Delivery Skills: Ability to lead discovery, translate business problems into practical recommendations, scope and estimate work, and manage a prioritized backlog across customers * Communication and Client Management: Strong stakeholder management and written communication skills; able to build trusted relationships with both technical teams and senior leaders * Zendesk Certifications: Zendesk Certified Support Administrator and/or other relevant Zendesk certifications * Managed Services Experience: Experience supporting a portfolio of customers, balancing competing priorities, and delivering outcomes within subscription-based or hours-based services * AI Advisory Experience: Experience delivering structured AI advisory engagements, success plans, and optimization roadmaps tied to measurable outcomes * Integrations (Partnered): Familiarity with REST APIs, webhooks, and middleware; able to support discovery and troubleshooting while partnering with engineering for complex builds * Platform Breadth: Experience with other CRM/CCaaS platforms (e.g., Salesforce Service Cloud, Microsoft Dynamics, Genesys, Five9, Amazon Connect) * Facilitation: Strong workshop and training facilitation skills for admins, agents, and leadership audiences At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. We will only use the information you provide to process your application and to produce tracking statistics. Since we do not request personal data deemed sensitive, we ask you to abstain from sharing that information with us. For more information on how we use your information, see our .

Are you interested in working for a supportive company that is an innovator in its field? Do you enjoy solving challenging problems? Are you a determined self-starter and strong decision maker? Do you have a lifelong love of learning? Do you prefer working on a team? Joining our team is a great opportunity to take your career and talent to the next level, while working for a company that is committed to helping others within the local community. We are dedicated to being different from other companies, and show this in our employee focus, unique culture, and commitment to creating good for our customers and each other. We appreciate the people we work with and want to provide our people with the resources and flexibility they need to succeed. Spectrum Association Management can offer you: * Inhouse education, including continued personal development, to expand your knowledge and personal brand * The freedom to work autonomously * A friendly and welcoming culture, with activities you can participate in with others, drawings, and fun contests * A strong team environment whether in the office or working remotely. We do NOT require experience in our industry. We have a comprehensive training and mentorship program. A successful candidate may have experience in legal support, claims, basic accounting, or back-office experience. We believe a vibrant culture is based on trust. We are looking for positive and motivated humans that can help us reimagining a vibrant work environment, focused on support, career development, fun, autonomy, and strong human connections among colleagues. We do not hire employees… We hire work family. Job summary The Escalated Account Administrative Specialist (Legal Services) role is focused on property code, accounts receivable process, working with attorneys and clients. Typical background would be as a para-legal admin, accounts receivable, or from the collections industry. The Escalated Account Administrative Specialist manages an attorney portfolio, various administrative tasks, and works closely with attorneys on various legal matters. The day to day will consists of the following, but not limited to: * Managing attorney portfolios * Responding to and meeting with client and customer inquiries * Drafting general business correspondence related to legal matters * Review and interpretation of documents * Process files and research * Posting invoices, checks, and ticket management * Educating employees and homeowners * Managing metric spreadsheet What will the Expectations of this Role be? * This position requires strong attention to detail and analytical/auditing skills. * Must be able to troubleshoot, solve problems, work independently while adhering to strict deadlines, and work at a fast pace for a long period of time while maintaining accuracy. * Must also be detail oriented, take pride in producing great work, possess a positive attitude, and enjoy working in a collaborative team environment. * Must have accurate alpha numeric data entry skills. * Proficient computer skills including Excel and Word * Must have the ability to provide exceptional customer service to our homeowners and vendors over the phone while communicating in a professional and helpful manner. * Must have clear and concise written communication. * Must have an understanding of account reconciliation. What Skills Do We Require of our Escalated Account Administrative Specialist? * Responsible for maintaining and administering escalated accounts, which includes auditing and verifying account transaction history, corresponding with third party file administrators, signing and reviewing Affidavits, and maintaining mailing addresses. * Knowledge of the regulations and ensuring compliance with appropriate billing and collection policies. * Large amounts of data input and verification are required to ensure accurate account information is maintained. Posting payments, processing invoices, reviewing legal correspondence, maintaining a database of correspondence, providing service to various third-party vendors, and time management are required. SPECTRUM ASSOCIATION MANAGEMENT HIGHLIGHTED BENEFITS We offer a comprehensive package that is more than just a paycheck * Hybrid Empowerment Plan - Our culture is based on trust. We empower our employees to work in-office and partially remote based on the role, and requirements of the business. Determined by the manager after the training phase. * Recognized as Best Places to Work 18 years in a row! * Fastest Growing Company - Fast Track 50 in 2020. * San Antonio-based homeowners’ association management company. * Privately-owned with over 20 years in business, and during all this time, we have never had a lay off. * Work / Life balance. * 5 weeks of PTO to allow for rest, travel, family, and your hobbies. * 40 paid hours per year for community service activities. * 11 Paid holidays * Paid Training * Internal Learning and Development Management System. * Full suite of benefits including: Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program. * Free medical clinic in-house (in San Antonio office – virtual appointments for other offices). * Well-structured career track plan with a 6-month review. * Position with a starting pay at $20.00 per hour with performance reviews with salary increase opportunities every 6 months * Hours: Monday to Friday 8:00 am to 5:00 pm * office location - 17319 San Pedro Avenue, San Antonio, Texas 78232 For more information about Spectrum AM, visit our website at ___ If your application is a good match, you can expect to be contacted to schedule a phone interview as the next step. Spectrum Association Management is an Equal Opportunity Employer. Your application has been successfully submitted!

Remote - US. At EngFlow, we help developers save time by accelerating software builds and tests. Our cloud-based, distributed service optimizes developer workflows through remote execution and caching, improving efficiency, productivity, and product quality. Backed by top investors, EngFlow is redefining how companies build software and ship well-tested products. Our solutions speed up builds by a factor of 10 or more, while our observability platform provides actionable insights for optimization. Founded by key contributors to Bazel, we build tools that empower engineering teams—from startups to Fortune 500 companies—to enhance developer velocity and improve build performance. Learn more about our mission, culture, and team: ___ | ___ As a Demand Gen Marketing Lead at EngFlow, you’ll own and shape our core demand generation strategy to help us exceed revenue goals. You will drive customer acquisition, conversion, and expansion by building a high-performing inbound engine. You’ll own the strategy for paid media, organic content and distribution, SEO, and strive to improve the quantity and quality of our inbound leads. What You’ll Do * Own and execute campaigns that include: paid digital, email, webinars, SEO, virtual events, and more. * Develop and implement lifecycle marketing tactics and programs to engage prospects throughout their journey on our website and other platforms. * Drive new business meetings from Marketing efforts with a focus on MQLs. * Report on overall ROI of lead generation activities and engagement metrics. * Partner with EngFlow product marketing to ensure the best message is being delivered. * Contribute to strategic messaging campaigns. * Analyze campaign performance via Google analytics and/or new tools to inform strategy. * Test and optimize marketing tactics for customer acquisition. * Partner with EngFlow engineers to help us better broadcast EngFlow’s technical blogs. * Source and evaluate marketing tools and platforms for varying needs. * Partner with the Product Marketing team to analyze and improve marketing collateral and messaging. * Coordinate with the Field Marketing team on invites and follow ups to events and other leads. * Work closely with Senior Management and Sales teams to support product and sales growth. This role reports to the Head of Sales and Marketing. Requirements: * The ideal candidate will be a results-oriented, self starter. * 5+ years in marketing for a SaaS or Tech startup with a proven track record and concrete examples of past successes. * Proficient in Google Analytics, SEO, social, paid and unpaid search strategies. * Strong understanding of performance analytics across the customer funnel. * Successful lead generation and customer acquisition track record. * Effective cross-functional collaboration with sales, product marketing, and engineering teams. Excellent communication skills. * Excellent project management experience. * Positive attitude, empathy, and high energy. Nice to haves * Experience with or knowledge of build systems, Bazel, or DevOps is a plus. Benefits: We offer comprehensive medical, dental, vision benefits, 401k bonus, parental leave, and generous vacation. The team is fully remote but we enjoy meeting together in person several times a year at exciting destinations throughout the world. We value getting the work done and having fun while doing it, and have done numerous fun virtual team events such as tastings, monthly team games, escape the room among other fun events.

At Feather, we are making insurance honest, transparent, and simple. We do this by building products that are easy to use and understand, and they are being used by thousands of happy customers every day. We are looking for a full-stack engineer to join our product team. In this role, you’ll be working alongside talented developers, product managers, and designers from around the world. You will contribute across all of our technical stack — from frontend, to backend, to data and infrastructure — and help us launch new products throughout Europe. • We’re small, lean, and we love what we do. The usual buzzwords here, except we actually mean them. Staying small helps us focus on what matters, and we want to keep it that way., • A modern tech stack to work with. We use TypeScript with ___, ___ and React. Our CI/CD runs on GitHub actions, and the code is deployed to GCP with Docker and ___., • You’ll work on a product that is loved by customers. Our excellent ___ and ___ reviews speak for themselves., • There's plenty of space to grow. We trust you to take ownership and make decisions from day one, and we will give you all the support and mentorship you need to succeed., • You’ll have the freedom to explore and innovate. Our regular ___ let you experiment with new technologies and ideas. In fact, our design system ___ and several other internal tools were once a hack day project., • Unique company perks. We offer a remote-first work environment (EU-only), yearly education and home-office budgets, regular company retreats and dinners, and an option to take a sabbatical to recharge or pursue personal goals.Above all, we value excellent communication and self-management. At Feather, you’ll be trusted with significant responsibility early on and will wear many hats. We’re looking for engineers with a strong product mindset who are comfortable diving into product work beyond just coding. If you thrive in environments with a fair degree of uncertainty and enjoy shaping both the “what” and the “how” of building products, you’ll fit right in. But if you prefer a traditional setup where engineers focus solely on writing code while PMs handle the rest, Feather might not be the right place for you. Of course, your tech skills are still most important, and here is the baseline: • You’ve built full-stack applications with React and node.js, backed by a SQL database., • You have an eye for design, care about accessibility and are comfortable contributing to our design system ___., • You can write clean, maintainable, and reusable code and make design decisions regarding the architecture., • You have a good understanding of how modern codebases are maintained and deployed – containers, VMs, CI/CD, testing.But that’s it. We don’t expect you to know everything about the latest hype architecture or framework that the internet is raving about. Quite the opposite—we would prefer someone curious but practical, who can pick the right, often boring, tool for the job. We don’t care about degrees or formal years of experience as a software developer. We encourage people who switched to engineering late in their careers to join. If you enjoy the challenge and can learn fast, the team will provide you with every bit of support you need.In 2025, we aim to expand our insurance products and customer base across the EU while keeping our team intentionally lean, focused and pragmatic. In a nutshell, you will work on product features in a highly collaborative, small team. There will be lots of hands-on coding, but that’s only a part of the job. We expect you to contribute beyond the codebase, to get involved in shaping the projects on our roadmap, and to lead projects early on. This role is full-stack, and you’ll face a wide variety of challenging problems that will push you to grow and excel. From day one, you’ll ship code to production, and over time, you’ll explore every corner of our product. Here’s a glimpse of what you’ll work on: • Scale and optimize our React SPA, improving performance for daily users., • Work on a signup flow builder to support rapid launches in new countries., • Enhance UI/UX, accessibility, and our design system, ___., • Automate policy management backend jobs with ___., • Collaborate across teams: data, marketing, customer support, and insurance., • Introduce new payment methods to our ___-backed checkout screen., • Manage our serverless GCP infra with ___ and Docker., • Experiment with low-code tools like ___, ___ and ___., • Develop robust REST APIs with NestJS, Prisma and PostgreSQL., • Streamline the customer support work in a GraphQL/React admin panel., • Propose architectural changes using our ___., • Improve claims, notifications and auth in our iOS/Android ___ apps., • Integrate out ___ marketing website with a self-hosted ___., • Bring your own ideas to life during our regular ___., • Introduction call. We'll have a chat over Google Meet, ask you a few questions about your past experience, and talk shortly about projects you've worked on (30 min)., • Technical interview. In another video call, we'll ask you questions relevant to the job description. This would be a mix of theoretical and practical questions. We promise, there won't be any puzzles! (30-45 min)., • Live coding session. At this stage, you'll have a pair programming session with one or two engineers from our team. This will help us understand how you think and collaborate (2h)., • Chat with the founders. We’d like to know more about you! This will also be a great time for you to ask any questions about the company (30min)., • Offer., • We’re huge advocates for diversity and inclusion. From LGBTQ+ events to open discussions about eliminating bias, we highly encourage people from underrepresented groups to apply., • We also encourage people without degrees to apply: we believe that what you've worked on and achieved is way more important than on-paper qualifications.

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. The Collections Specialist is assigned an account portfolio and is responsible for reviewing and evaluating the status of client accounts within the portfolio. The person in this role will be responsible for contacting clients for payment of past due invoices, and researching and resolving conflicts that result in the client delaying payment; as well as working with accounts as directed by the collections manager and within collections policy. The person in this role will also be responsible for communicating account issues and compiling reports for use by management in making critical client account decisions as well as maintaining excellent internal and external customer service. Position is 1st Shift, M-F 8am-4:30pm. This is primarily a remote position but MUST be local to Barberton, OH and able to work onsite when needed. Essential Duties and Responsibilities: • Monitor and maintain accounts within assigned portfolio (large accounts)., • Contact clients via verbal and written communication for payment of past due invoices., • Provide information and/or documentation to both internal and external clients., • Interact with Collections Manager and Operation Designees to resolve client issues., • Maintain current and accurate account notes in collections software, • Provide updates on accounts to Collections Manager, Operations and Sales as needed., • Work daily follow up queue in collections software., • Notify the Collections Manager of negative payment patterns., • Facilitate and/or attend conference calls specific to collections activity on client accounts., • Resolve cash discrepancies on client accounts by research in Oracle of payment application., • Process credit card payments., • Complete side projects/ task as assigned by Collections Manager, • Additional duties as assigned Basic Minimum Qualifications: • High School Diploma or equivalent, • At least 1 year of Collections/ Accounts Receivable experience or customer service experience, • Computer skills, • Previous Collections experience, • Previous Accounts Receivable experience, • Knowledge of the Accounting process, • Customer service experience - internal and external, • AS/AA in Accounting or related field is a plus, • General business concepts, • General accounting knowledge, • Computers and accounting software knowledge, • Basic mathematical principles, • Knowledge of collections policies, procedures and best practices, • Strong written and verbal communication skills, • Active listening skills, • Negotiation skills, • Problem solving skills, • Organizational skills, • Strong customer service skills, • Detail oriented, • Ability to employ tact and discretion in business-related conversations Professional working proficiency in English is a requirement, including the ability to read, write and speak in English. Pay rate: $16.50-17.00/hour Please note - Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business sector, and geographic location. As a Eurofins employee, you will become part of a company that has received national recognition as a great place to work. We offer excellent full-time benefits including comprehensive medical coverage, life and disability insurance, 401(k) with company match, paid holidays, paid time off, and dental and vision options. We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development. We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique. Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal! Find out more in our career page: ___ Company description: Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and Eurofins Scientific 2/2 March 2023 agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products. In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralized and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products. In 2022, Eurofins generated total revenues of EUR 6.7 billion, and has been among the best performing stocks in Europe over the past 20 years. Eurofins USA Environment Testing is a Disabled and Veteran Equal Employment Opportunity employer.

About Us Solar Landscape is the leading commercial rooftop solar developer in the U.S. Only 4% of commercial rooftops host solar today — we’re changing that, fast. Commercial rooftop solar is the fastest, smartest way to build new clean power — delivering megawatts of generation in months, not years, and powering America’s energy and future right where it’s needed most. By turning rooftops into local power plants, we’re reshaping how — and how fast — energy gets built in the U.S. Recognized as the #1 Distributed Generation Developer by New Project Media, the #1 National Commercial Rooftop Solar Developer by Solar Power World, and winner of the U.S. Department of Energy’s Grand Prize for Clean Energy, Solar Landscape is defining the future of energy generation in America. Headquartered in Asbury Park, New Jersey, Solar Landscape has offices in Chicago, Baltimore, and New York City and operates in over a dozen states nationwide. We move fast, solve hard problems, and take our work seriously — but never ourselves. We value clear thinking, accountability, and execution. At the same time, we’re collaborative by default, and believe the best work happens when people enjoy working together. Our team is made up of smart, grounded people who show up for each other — whether that’s troubleshooting a system design or catching up over lunch. If you’re looking to do meaningful work in a high-performance environment — and be part of the team reshaping how energy gets built in the U.S. — we’d love to meet you. About The Role We are seeking a Preconstruction Manager (Virginia) to lead the early-stage execution of our solar projects. This role is responsible for overseeing all preconstruction activities, including project planning, budgeting, buyout, scheduling, and risk management. The Preconstruction Manager will serve as both a strategic partner and technical leader, ensuring projects are set up for successful execution while collaborating cross-functionally with internal teams and external stakeholders. • Assumes ownership of all project portfolios within the state of Virginia from Business Development., • Manages all Project Management aspects of the projects from handoff through submission of construction permits., • Manages and acquires all non-ministerial permits to include zoning, planning, etc., • Coordinates with Project Controls to create schedules for projects as they are awarded., • Ensure all preconstruction site visits are completed and required information is obtained., • Assists Engineering team in decisions and development of the project design to be compliant with Company and Customer requirements., • Coordinates with Procurement to ensure all equipment is purchased timely and in accordance with the project schedule., • Develop and maintain relationships with Subcontractors, keep them apprised of project pipeline and assist Project Management in development of RFPs and Subcontract Agreements., • Participates in weekly Client meetings, responds and/or relays preconstruction project tasks to the engineering team., • Process submittals and RFIs as required., • Prepares, tracks, and manages construction budget during the procurement phase of project to assure each purchase is within budget of each item., • Provide status reports to Senior Management on a regular basis, particularly regarding engineering, procurement, schedule, and cost forecasting., • Assists the Business Development team by providing all preconstruction technical support required to respond to all requests for proposals which include technical review and PPA or EPC contract review., • Build trust and rapport with all Solar Landscape departments., • Bachelor's degree in Construction Management, Engineering or related field of study., • 5+ years construction experience and/or engineering background in Solar., • 2+ years permitting experience in Virginia, County and City level, experience in Special Use Permit submissions., • Proficient with Microsoft Office suite, Dynamics 365 (or other construction management software), Microsoft Project, Adobe Acrobat Pro or equivalent pdf editor., • Excellent written and verbal communication skills., • Effective Negotiation skills., • Knowledge of behind-the-meter and Utility interconnections., • Understanding of Purchase Order, Subcontract, PPA, EPC Contracts and Project accounting., • Organization and communication skills., • Detail-oriented, self-starter., • Knowledge of construction safety requirements; OSHA 10 or 30 certification., • Valid Driver’s License; must be willing to travel to various job sites., • Authorized to work in the United States on a full-time basis. $90,000 - $115,000 a year Salary will vary depending on your location and job-related skills and experience. This is an incentive-based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours. Benefits and Perks We offer competitive compensation and benefits designed to support you inside and outside of work: · Training / Professional development opportunities · 401(k) with 4% company match· Summer Fridays· Flexible remote/hybrid work options· Paid parental leave· Team lunches, events, and stocked kitchens· Modern, collaborative office spaces in Asbury Park, New York City, Boston, Chicago, and Baltimore· Medical, dental, and vision coverage· Company-paid life and long-term disability insurance We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

COMPANY INFORMATION: Established in 1986, ATS is the leading provider of energy management services, automated control systems, critical airflow solutions and building systems integration. We aim to be the market leader in excellence in Building Technologies by providing preferred and best in class people, engineered solutions, service support and products. Headquartered in Renton, WA with a local management and ownership team and 16+ offices across the Western US, we support complex projects across the country and abroad. Our team of over 500 are dedicated to continuous growth and doing what’s right for the customer. We seek out candidates who are curious and eager to learn, possess excellent communication skills and who bring a strong work ethic. We provide an extensive training program to our new hires and seek out candidates from diverse backgrounds who are interested in joining a committed team. We have tremendous tenure at ATS and our employees find a career and an investment in their long-term success here. JOB SUMMARY: Perform full cycle AP, AR, job costing, and cash flow transactions, including entry, posting, reviewing, and processing daily accounting tasks. Support all areas of administrative functions such as project bookings, budget entry, contractual notices, and contracting and subcontractor documentation. Review outstanding AR balances for timely invoice payments. Support the Financial Manager in the reconciliation of accounts and month-end closing. Display excellent leadership and interpersonal skills and the ability to work effectively as part of a team, using tact, discretion, and courtesy. Ideal candidate possesses future management aspirations to lead and develop a strong administrative team. DUTIES AND RESPONSIBILITIES: • Day-to-day transactions for AR, Cash, and AP., • Proficient in all areas of accounting software, including AP, AR, Fixed Assets, Bank Reconciliation, Cash Manager, Project Controller, Project Budgeting, and Subcontractor Management, • Understanding of Contract and subcontract documentation and requirements, • Timely filing of monthly or quarterly sales & use tax returns, • Perform closing and reconciliation of general ledger accounts with subsidiaries, • Consistent monitoring and pursuit of past due invoices and providing monthly updates to senior leaders, • Enter and apply check payments and electronic deposits, • Monthly invoicing, including supplemental customer-required forms, • Respond and prepare monthly invoice adjustments, • Preparing project bookings in accounting system and budget entry, • Complete customer contractual requirements, including certificates of insurance, • Entry of project change orders and budgets in accounting system, • Processing of change order paperwork and monitoring, • Support month-end closing and reconciliations, • Ensure compliance with state resales certificates, • Assist with global accounting goals and initiatives, • Provide backup support on reviewing timecards and processing expense reports SKILLS AND ABILITIES: • Strong understanding of accounting principles and practices, • Attention to detail and dedication to accuracy, • Ability to meet deadlines and manage schedules efficiently, • Excellent verbal and written communication skills, • Proficiency in MS Office Suite, with advanced Excel skills, • Ability to work independently and be self-directed, • A mindset to continuously improve processes and procedures, • Strong management aspirations, with a desire to lead and develop a team WORK ENVIRONMENT AND PHYSICAL DEMANDS: This position is a non-remote, in-person office environment at our Renton location—consistent typing and spending most of your time seated at a desk or computer. Small repetitive motions with mouse and keyboard are required. COMPENSATION: • Annual salary ranges from $75,000 - $95,000 POSITION TYPE AND HOURS: • Full-time, non-exempt, • In-office position (not remote), • Monday – Friday 8 am-5 pm (flexible start and end time) CREDENTIALS AND EXPERIENCE: • Bachelor’s degree in Accounting, Finance or Business, • Three years of general administration or accounting duties ATS is an equal-opportunity employer, and we are committed to complying with all federal, state, and local laws providing equal employment opportunities. When making hiring and employment decisions, we do not discriminate based on race, color, national origin, ancestry, religion, sex, gender identity, sexual orientation, marital status, pregnancy, age, military service, military or veteran status, physical or mental disability, medical condition as defined under state and federal law, or any other legally protected category. All such discrimination is strictly prohibited. The above job description may not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Hyperproof is hiring a Staff Product Manager to join our strong and growing team. About us Hyperproof is on a mission to transform the Governance, Risk, and Compliance (GRC) world with a powerful new software platform. With Hyperproof, companies can save time and money while also operating their programs at a much higher level of effectiveness and accountability. We envision a world where organizations we depend on are truly trustworthy - and Hyperproof is the platform that will get them there. We have a great team and culture - picture yourself in a highly collaborative startup environment where you can make a real impact on something truly important. It’s an exciting time to be at Hyperproof; we raised our Series B round in 2023, validating our teamwork and company vision, and we continue to grow rapidly. What you’ll do In this role, you will work on scaling and building new features to meet growing demands in the GRC space. You will be responsible for ensuring seamless integration, and you will be empowered with the autonomy needed to drive successful outcomes and elevate the product’s value in collaborative environments. A key focus of this role is driving the development and enhancement of AI-powered features that meaningfully improve customer outcomes. You’ll own the strategy, roadmap, and delivery of AI-driven features and enhancements which will achieve key customer outcomes in a dynamic environment in a fast evolving landscape. You’ll collaborate with key stakeholders, including customers, engineering, and design teams, to understand market needs, customer requirements, and integration opportunities. • You’ll conduct in-depth market research and analysis to identify emerging trends, industry standards, and customer demands., • You’ll monitor and analyze metrics, usage data, and customer feedback to identify areas for product improvement and build quick functional prototypes to validate new product ideas and improvements., • You’ll represent Hyperproof as a subject matter expert in GRC in industry events and discussions., • You’ll continuously act as the champion of our users and customers to ensure their needs are always a top priority! HOW YOU’LL KNOW YOU ARE SUCCESSFUL • Hundreds of companies, including well-known Fortune 500 customers, will use your feature to become more efficient and trustworthy, • Customers will post rave reviews on G2 mentioning your feature, • You will understand our customers' and partners' highly challenging needs and problems, • You will create insightful solutions that land well with customers., • You will identify new areas of opportunity and propose new ways of approaching and solving problems., • You will be a valuable team player who wants to grow and support others. WHAT YOU’LL BRING • 7+ years of experience in a product role and have scaled a product to enterprise customers, • Bachelor's degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)., • Excellent communication skills - the ability to build alignment and clarity across both technical and non-technical audiences, including internal teams and customers/partners, • Demonstrated ability to gather and analyze customer feedback, market trends, and business requirements to inform product strategy and decision-making., • Excellent communication skills with the ability to effectively collaborate with cross-functional teams, stakeholders, and customers., • Strong problem-solving and analytical skills, with a data-driven and detail-oriented approach., • Passion for delivering exceptional user experiences and customer value through integration solutions., • Ability to thrive in a fast-paced, agile environment and manage multiple priorities simultaneously., • Curiosity - someone who delves deep into the details to understand the root cause of problems, unexpected user behavior, etc., • Team player - people around you do better work because of your enthusiasm, openness, and willingness to help out Note: you must be currently authorized to work in the United States on a full-time basis. WHAT WILL BE THE PLUS • You have experience in the governance, risk, and compliance (GRC) or cybersecurity domain. You have shipped AI enabled products in production LOCATION • We are a fully remote company! Rather than restrict ourselves to only finding talent in one city, we’d rather find the absolute best people regardless of where they live. CANDIDATE EXPERIENCE We respect your time and want to provide clarity on what to anticipate. For this interview process, we anticipate: • A 30-minute initial chat with the People and Talent Partner,, • Five 45-minute 1:1 chats with Interviewers from the Product team or other team members, one of whom will be the Hiring Manager. During these sessions, you will have the opportunity to ask any important questions you may have. This will also give our team a chance to get to know you better and determine the right fit for you within our team. The full compensation package is based on candidate experience and certifications.Remote USA$150,000—$170,000 USD WHERE YOU’LL GO • Hyperproof also loves to see an internal transfer. If a linear career path is not what you’re looking for, you can work with your manager and our people team to explore lateral moves to other parts of the organization as you continue to grow with us. WHAT WE OFFER TO OUR EMPLOYEES Please note: Benefits listed below are for employees in the United States; contractor roles or international positions may differ • Annual compensation reviews + equity, • Unlimited PTO: strongly encouraged to unplug and recharge, • Health: coverage for medical, dental, and vision - employee and dependents, • 401K, which vests immediately, complete with a 4% company match, • 12 weeks of Parental leave and 1 year free diapers and wipes with Honest, • Annual company in-person events and quarterly in-person connects, • $500 home office stipend - at the time of hire. Any additional home office needs are requested as needed., • $100 quarterly paid wellness stipend, • Pet insurance discount, • Slack channel notifications turn off after 5 pm based on your time zone, • Two Hypercharge weeks of rest where we close company-wide (July & Dec) It’s an exciting time to be at Hyperproof — we recently ___ in our Series B financing, further cementing Hyperproof as the emerging leader in the risk and compliance management space. At Hyperproof’s core are our passionate team members who focus on user experience, beautiful design, and evangelize a positive social impact of our cloud based platform. We help organizations streamline their risk and compliance workflows so our customers can spend more time strategically managing programs and less time wrangling spreadsheets. We are disrupting the governance, risk, and compliance software space with our innovative platform by helping traditionally unsung heroes (compliance professionals) do the right things so the wrong things don’t happen. Learn more about the ___and ___. EQUAL OPPORTUNITY EMPLOYER Hyperproof is committed to a diverse and inclusive workplace — ___ Hyperproof is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others. To ensure a smooth interview process, all candidates will be required to provide a valid phone number that is not a VOIP (Voice Over Internet Protocol) number. This helps us maintain clear and reliable communication throughout your interview experience.

Job Title: Senior Software Engineer - Implementation Job Location: US-based, remote Job Type: Full-time About Snapsheet: Snapsheet is claims technology the way it should be: purposeful, precise, and designed to deliver outcomes. Where others bolt things on, we engineer them into our core systems and processes across cloud-based claims management, virtual vehicle appraisals, and elite loss and recovery services. Trusted by over 170+ P&C Carriers, MGAs, MGUs, TPAs, and logistics companies, our open architecture is built to fit how our companies work, not the other way around. What you’ll get: • Remote working environment - your new commute is however long it takes to walk to your desk!, • Flexibility - empathy is ingrained in who we are and we are happy to offer a flexible PTO policy, casual dress code, and more!, • Development - Mentorship programs, 1-on-1 management, promote when ready culture, quarterly internal promotion opportunities, and goal setting sessions. You’ll join a small, agile team focused on building a scalable, event-driven architecture capable of serving multiple clients and integrations. This is a deeply technical position that combines software engineering, API integrations, and client implementation expertise. The ideal candidate has strong development experience and thrives at the intersection of system design, application development, and customer delivery. Key Responsibilities & Duties: • Design and build integration services within a distributed, event-driven application architecture that enables scalable connections between Snapsheet and third-party systems., • Develop and maintain integration components using modern languages and frameworks (e.g., Ruby on Rails) — including APIs, background workers, and message processing pipelines., • Architect reusable solutions that can support multiple clients and integration types with minimal custom code., • Write, test, and maintain production-quality code following best practices for reliability, observability, and performance., • Collaborate with client technical teams to understand their systems, define integration specifications, and guide implementation., • Troubleshoot and resolve complex integration issues, leveraging logs, metrics, and monitoring tools., • Document integration flows, architecture decisions, and operational procedures for both internal and client stakeholders., • 5+ years of experience in software engineering or technical implementation roles, ideally within a SaaS or enterprise integration context., • Demonstrated experience designing and building scalable, event-driven, or message-based systems (e.g., using background jobs, queues, or pub/sub architectures)., • Familiarity with containerized deployment environments (Docker, Kubernetes, etc.) and CI/CD workflows., • Excellent collaboration and communication skills, working with both technical and non-technical client resources., • Background in insurance or insurtech is a plus. At Snapsheet, we know that growth doesn’t happen in a vacuum—it’s fueled by the right support at the right time. That’s why we’ve built a benefits experience designed to grow with you, wherever life takes you. • Choose from 2 robust medical plans through Blue Cross Blue Shield—plus, we contribute to your HSA when you enroll in our high-deductible health plan., • Offer two dental plans and one vision plan to keep you and your family healthy., • Peace of mind with company-paid Short Term Disability, Long Term Disability, and Life Insurance., • Additional protection through voluntary benefits like Accident Insurance, Hospital Indemnity, Critical Illness, and Legal Assistance., • 401(k) with a 4% company match—because your future is worth investing in., • Flexible PTO and 7.5 company-observed holidays to recharge on your terms., • In-person connection points throughout the year including our annual Summit and Roadshows., • Snapsheet SWAG and surprise mailers to keep the spirit alive., • Endless opportunity to shape your path—career growth, learning, and real impact are all within reach. For this position, the base salary range is $135,000 - 165,000. While this range serves as a guideline, your actual compensation will reflect your experience and skillset. At Snapsheet, we believe growth should be rewarded—our compensation and benefits are built to evolve with you as your career does. We are currently not accepting applications for candidates who reside in New York or California. *Please note that we are unable to sponsor applicants for work visas for this position at this time. Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply for jobs unless they meet every single qualification. At Snapsheet, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. Snapsheet is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need assistance or accommodations, please let us know by emailing ___. Snapsheet is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. #BI-Remote #LI-Remote Snapsheet is an equal opportunity employer.

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. This Technical Architect CRM & Industry Workflow is a functional and technical expert consulting with customers on implementing ServiceNow CRM & Industry Workflow's solutions based on best practices – all with the goal of accelerating and driving customer business outcomes. The role requires the person to be laser-focused on solving for the most relevant customer challenges - providing support during sales cycles, on direct engagements with our Customers and Partners, and advocating for customer needs within ServiceNow (e.g., Product Management, Customer & Partner Excellence, Training & Certification). Technical Architect, CRM & Industry Workflow brings architectural guidance, business acumen in the industry (Customer Service, Field Service Management, Information Technology, etc.), along with deep product expertise, innovation, and knowledge capital to our customers and partners. What will you be doing in this role? Project Delivery • Serve as primary technical point-of-contact for projects and as the face of the development team to the customer., • Ensure quality of work delivered by technical team, serve as escalation point for client concerns, and identify and implement technical team process efficiencies to benefit the technical team and clients., • Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation Best Practices., • Understand customer requirements, translate to high-quality technical solutions, and communicate and deliver them to clients., • Write/estimate stories, monitor developer’s work, and own overall quality and delivery of development., • Lead technical onboarding efforts with new clients to understand their current processes and platform configurations., • Deliver any purchased development artifacts, documentation, and knowledge transfer activities., • Collaborate with the engagement manager to monitor for scope creep and resolve critical path technical issues., • Mentor developers and technical consultants on technical design standards and best practices., • Maintain and build proficient knowledge of the ServiceNow platform and products., • Assist the pre-sales team with scoping service engagements typically involving multiple ServiceNow products and complex integrations with client applications/systems., • Engage and collaborate closely with the ServiceNow product teams on new product service offerings and go to market activities., • Interface with the product team during new product implementations to gain best practices insights and give feedback on new features and capabilities to enhance the product. To be successful in this role, you will need to have the following qualifications: • At least 8 years of consultation and/or configuration experience related to implementing complex, highly configurable technologies. Preferably ServiceNow CRM & Industry Workflow Solutions. (Knowledge of other CRM tools is a plus - Salesforce, ServiceNow, Zendesk. Etc. ServiceMax, Pega, etc.), • Minimum of 2 years of experience developing enterprise architectures, technical roadmaps., • Strong Understanding of industry specific knowledge including system architecture, use cases, workflows, personas, industry standards, compliance and regulation requirements (Ex. HIPPA, PHI, and PII) typically found in the ecosystem., • Demonstrated ability to influence and consult senior leaders (identification of needs, providing options with pros, cons and risks) in a large organization, while also providing thought leadership to sponsors/stakeholders in solving business process and/or technical problems., • Understanding of data classifications and impacts to storage and security requestions for various types., • Experience creating implementation design artifacts, conducting solution presentations and obtaining customer acceptance of solution design., • Strong capabilities in forging trust, engaging a remote or in-person audience bringing project/program management and leadership expertise., • Strong aptitude toward communicating complex business and technical concepts using visualization and modeling aids. Ability to conceptualize and design sophisticated wireframes, workflows, and diagrams. As a ServiceNow Expert Services Consultant, you will be a continuous learner required to achieve and maintain new accreditations and certifications, participate in professional development courses and be passionate about innovation. Required ServiceNow Certifications: • Certified System Administrator, • Certified Implementation Specialist – Customer Service Management, • Certified Technical Architect (required or must achieve in first year), • Preferred additional ServiceNow Certifications:, • Certified Implementation Specialist – IT Service Management, • Certified Implementation Specialist – IT Operations Management, • Certified Master Architect Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. ___. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact ___for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We’re a high-growth SaaS company scaling rapidly. In this role, you will solve frictions in medical technology adoption by bringing sales reps the tools and information they need to get innovative devices in physicians’ hands. You will do this by building rich, data-driven agentic interactions that span voice, chat, mobile, and desktop interfaces*.* Join AcuityMD's Application Engineering Team, driving the core of our product by empowering VPs, marketers, sales ops, and sales reps. We deliver top-tier solutions for MedTech sales teams to define their markets and identify high-potential opportunities to take their business to the next level. Help us shape the future of MedTech sales strategy and performance with data-driven insights and powerful tools. The Customer Intelligence Team enables MedTech companies to accelerate adoption of cutting-edge medical technology by managing their sales cycles in seamless and context-rich workflows. Help our clients sell more strategically to both current and future users of their tech by embedding market data and AI recommendations into their day-to-day selling motions. We’re partnering with top-10 MedTech companies and are embarking on a journey of rapid feature development to ensure their success. You will be key in delivering impactful, high-quality scalable solutions that make a difference. You'll partner with PMs, Designers, and fellow engineers to build end-to-end agentic experiences across web and mobile. While we focus on delivering great work, we are just as committed to building a fun, collaborative, and supportive team environment – because strong connections help us work even better together! Level up your career while helping us build best-in-class agents to help our users research, develop, market, and sell cutting edge medical technology. • Lead the design and implementation of rich, user-facing interactions that blend traditional data-heavy workflow software interfaces with agentic experiences, including chat-, notification, and voice-driven interactions., • Partner closely with product managers and designers to shape end-to-end user journeys, from early concepts and prototypes through production-ready experiences., • Help us get to the point: translate complex, data-heavy workflows into intuitive interfaces across our web and mobile apps that bring users the precise information and capabilities they need at the time they need them., • Build and iterate on UI and underlying software architectures that support dynamic, stateful interactions with AI-powered systems, while remaining robust, debuggable, and maintainable., • Build across the stack, and collaborate with other engineers to integrate agentic capabilities into real product surfaces, ensuring tight feedback loops between user intent, system behavior, and UI., • Up-level the organization’s ability to quickly experiment and bring high-impact interactions to users: help designers lean more into building, and engineers lean more into designing. Help design and build a system that gives everyone at AcuityMD the ability to improve our AI products., • Own the lifecycle of user-facing features—from prototyping and usability testing through launch, monitoring, and iteration—always grounded in real user needs., • Stay current on emerging patterns in human–computer interaction, AI-driven UX, and modern front-end development, and bring those ideas thoughtfully into production., • 7+ years of professional experience building production software, • You have deep experience building and shipping polished, user-facing software products, with a strong emphasis on interaction design, usability, and product quality., • You are comfortable working at the intersection of engineering and design, and have collaborated closely with designers—or leaned into design work yourself—to shape user experiences., • You have strong client-side engineering skills and have worked extensively building excellent web and/or mobile experiences., • You’re excited about agentic workflows and AI voice interactions, and have experimented with building them at work or independently., • You think in systems and workflows, not just screens, and enjoy designing interactions that evolve over time rather than static interfaces., • You communicate clearly and collaborate effectively with designers, product managers, and engineers to align on intent, tradeoffs, and execution., • You love working on a collaborative, low-ego team to create products that change the way people work. You hold a high bar for craft, clarity, and reliability of those products., • You have a BA/BS or MA/MS in Computer Science, Human–Computer Interaction, Design Engineering, or a related field—or equivalent practical experience., • Familiarity across our stack is a plus. Our stack is primarily Typescript and Python, running on GCP with a PostgreSQL database. We also use Golang, React, Hasura, Elasticsearch, GraphQL, Arrow Flight, Git, Docker, Kubernetes, and Braintrust., • You’ve built agentic workflows end-to-end and shipped them to real users. You’ve experimented with multiple LLM harnesses like Langchain, AI SDK, Mastra, Swarm, AgentKit, CrewAI, etc., and have developed preferences and intuitions around them, • A tour of duty as a designer between engineering roles is a huge plus., • You’ve earned real battle scars from wrangling agents that went very, very off course., • You’ve published public-facing tools, code, or writing that explores the ever-changing limits of LLM capabilities. You must have an eligible work permit in the USA to be considered for this position. AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, market data and may vary from the range provided. Base Salary Range: $175,000-$215,000 • Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health)., • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities., • Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees., • Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work., • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents., • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement., • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings., • Parental Leave: 6-12 weeks of fully-paid, flexible parental leave. The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Exnaton is a startup, spun out of ETH Zurich, which offers software for renewable energy to utility companies. Our software enables energy providers to set up energy communities and smart energy tariffs in their distribution areas. Users of our software can track their energy consumption and buy renewable energy from their neighbors, which makes investing in the energy transition simple and fun! Prosumers, dynamic electricity tariffs, and energy sharing are driving the energy transition and becoming integral components of the decentralized energy world. Our software is a cloud application that processes smart meter data and computes smart real-time prices for locally produced energy which makes renewable energy financially more attractive. End-users receive an app that maps the sources of their energy, making their electricity consumption more understandable. Our team is growing and we are looking for extraordinary, talented and motivated people to complement our team. We are a diverse team of engineers and business developers, all driven by the shared goal of using technology to create a sustainable impact in our society. If you're enthusiastic about contributing to this exciting journey, we invite you to be a part of our innovative and skilled team. The job can be performed remotely in EU countries. We operate a stack with a backend built in a micro-services pattern with polyglot services written in TypeScript, Python and C#. Technologies are chosen to fit the purpose. We deploy via GitOps (flux) and Helm to various Kubernetes clusters running on AWS (arm64 & amd64). Our frontend is written in next.js, served by a highly configurable headless CMS using our own component library. As a Fullstack Engineer at Exnaton, you will join our 30 people team and shape the company and its vision from the ground up. Among others, your main responsibilities are the following: Fullstack tasks: * Developing a state-of-the-art application for the energy sector; * Building highly reliable software and operating customer deployments; * Working as part of a team of highly motivated and talented individuals and take ownership and responsibility of components in frontend and/or backend from conceptualisation to production. DevOps tasks: * Ensure reliability and scalability of our software deployments for high availability and performance; * Improve the efficiency and transparency of our development pipeline by streamlining workflows and automation; * Optimize cloud infrastructure with efficient server provisioning and multi-tenancy architecture; * Manage our AWS infrastructure & CI/CD pipeline by overseeing cloud resources and automating deployments; * Enhance monitoring and logging of our different services and deployments to improve observability, quickly detect, diagnose, and resolve system issues and identify root causes; * Improve and leverage our microservices architecture for scalability, efficiency and security; * Strengthen system security by implementing best practices and improving access controls. We define ourselves by a culture of collaboration and ownership. We’re looking for a driven, capable, and thoughtful person to add to our mission. We are looking for someone who: * Has 1-2 years of hands on experience in cloud/SaaS software development, with a strong understanding of modern software architectures; * Has worked with one of the modern javascript frontend frameworks and has an understanding of core concepts, such as “component boundaries”, “state management”, and some experience with data visualisation; * Has experience with microservices and event-driven architectures, optimizing for scalability and performance; * Has hands-on experience with CI/CD pipelines, ensuring smooth and automated deployments; * Has a deep understanding of cloud infrastructure, with experience managing AWS-hosted environments; * Is familiar with containerization and orchestration tools, including Kubernetes, Docker, and Helm; * Can work effectively under pressure, is able to troubleshoot and resolve critical issues efficiently; * Has a willingness to handle urgent issues outside of regular hours in exchange for flexibility in availability; * Is a team player who learns quickly and thrives in a dynamic, high-performance startup environment. We would consider it a big plus if you have an interest in renewable energy and sustainability. If you do not meet all of the above requirements but feel you would be a good match for our team do not hesitate to apply anyway. At Exnaton, you work in a dynamic environment with a flat hierarchy and direct communication, fostering quick operation and collaborative learning. You can also expect the following: * Competitive salary and equity package; * Flexible working hours and location as we believe in ownership and trust. We are a remote-first company and we support those working from different locations across the EU; * Additional benefits such as a new MacBook, a learning budget, sports membership, or Headspace subscription; * Virtual office for a truly interactive collaboration, even in a distributed team; * Working with exciting technology for a really important purpose, together with a highly motivated team.

Business Area: Sales Engineering Seniority Level: Mid-Senior level Job Description: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises. As the world generates even more volumes of data, from any device or thing, companies are discovering the need to gain immediate insights from their data by studying recurringtrends and patterns over time,and staying competitive by implementing predictive actions for their business that willyieldpositive outcomes. Cloudera's CDP Platform enables customers to harness those volumes of increasingly valuable data by securely hosting data lakes and efficiently managing data analytics & computing workloads between public clouds and private cloud solutions in data centers. As aCloudera Solutions Engineer, you will help customers be successful in deploying the CDP platform. You will utilize your strong technical skills, business competencies and customer service orientation, provide the highest level of solution design, and deliver technical value to sales teams, prospects and customers, to support sales goals. Job Responsibilities: * Create and deliver customer-centric solution designs, proposed architectures and business outcomes to all levels - developers, architects, CTO, and CIO * Work with cross-functional teams including Sales, Marketing, Product Management, Services, Support, Training, and Engineering to share Cloudera's Vision with customers * Advise customers on use case patterns through discovery and requirements workshops * Transform customer feedback into actionable product roadmap items * Work with teammates and management to define technical selling strategy * Participate within the Cloudera community, share evangelism activities (blogs, meetups, industry events), and contribute to internal and external knowledge repositories Qualifications: * 5+ years of professional work experience in a similar position, selling solutions to business leaders and technical champions in the enterprise. * You have strong experience with AI ecosystems (Agentic AI, Ethical AI solutions, Generative AI solutions and AI Development Tools like Cursor, CoPilot and Claude). * You have demonstrated problem solving and analytical skills. * You have experience in Solution Architecture/Engineering as a field of practice (an ability to listen to customer requirements, whiteboard and propose solution architectures, and be hands-on with the tech) to design, build, and demonstrate real business value * You have experience with the Apache Hadoop ecosystem (HDFS, YARN) and related components (Spark, Hive, Impala, Kudu, Solr, etc.) and can talk to the benefits of a centralized architecture for bothdata management and data access * You have experience with public cloud infrastructures (AWS, Azure, GCP, IBM Cloud, etc.) You have an interest in achieving your public cloud certification. * You have experience with the Linux OS and bare metal, VM, and distributed container platforms Kubernetes or OpenShift. You may have some experience with specific private cloud infrastructures (Server Hardware, Storage, Networking). * You have some experience of the formation of Data Lakes, principles of Data Warehousing, SQL and relational database patterns, and application integration * You have some knowledge of differentiators across the competitive landscape * You have some basic software development experience in Java, Scala or Python * You may have experience with Data Flow, Queues and Stream Processing (Nifi,Kafka, Flink, Spark) in enterprise applications * You have an interest in Data Science and understand the difference between Data Engineering and Applied Science * You care about your colleagues, and you will get the job done together. You are passionate about what you do and inspire people around you * Bachelor's Degree or equivalent experience in a Technical Field Bonus Skills: * You understand the challenges in operations and integration of enterprise platforms for Security and Data Governance in the enterprise * Experience with, and interest in, open-source software and development practices * NoSQL or Operational-DB experience (HBase, Phoenix, Accumlo, Druid, Cassandra, MongoDB, etc.) Maybeyou can even debate one option over another? * EDW experience - Teradata, Netezza, GreenPlum, Exadata Data Science and ML experience - (R, Python, Anaconda, Jupyter, Deep Learning Frameworks etc.) * Integration Products experience (Talend, DataStage, Informatica BDM, Qlik, Tableau, Zoomdata, Tibco, MuleSoft, IBM, Oracle, Spring Integration, etc.) The right person in this role has an opportunity to make a huge impact at Cloudera and add value to our future decisions. If this position has piqued your interest and you have what we described - we invite you apply! An adventure in data awaits. What you can expect from us: * Generous PTO Policy * Support work life balance with ___ * Flexible WFH Policy * Mental & Physical Wellness programs * Phone and Internet Reimbursement program * Access to Continued Career Development * Comprehensive Benefits and Competitive Packages * * Employee Resource Groups EEO/VEVRAA #LI-MH2 #LI-Remote

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: • Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,, • Judi Health, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Position Overview: The Account Executive/Strategic Account Executive - PBA Services is responsible for managing the planning, execution, growth & retention and client satisfaction of assigned clients in the Pharmacy Benefit Administration (PBA) market segment including Health Plans, Third Party Administrators (TPAs), and other Platform services. Additionally, this position will lead and collaborate through the broader Account Management team and with internal Capital Rx teams/departments as the client voice and advocate to ensure ongoing client satisfaction and to achieve client priorities and contractual obligations. This position acts as the quarterback and leader of the broader Account Management team who are aligned in support of our clients. This position reports to the Senior Account Executive/Senior Director, PBA Client Services. Position Responsibilities: • Work closely with some of our biggest Texas-based clients and manage the complexities of working within a highly-regulated market of the TDI (Texas Department of Insurance) Provide oversight and direction to the broader Account Management team with a focus on member and client satisfaction, trend management, client growth & retention, and regulatory compliance to meet client specific objectives, client priorities and service model deliverables * Lead and develop the client relationship strategy and the strategic business planning process across the clients in your portfolio while incorporating other internal staff where and when needed to build and foster relationships with influencers and decision makers. * Maintain thorough knowledge and tracking of contractual obligations on assigned book of business, including financials, performance guarantees, terms, and reporting/compliance * Manage and facilitate the Account renewal and contracting process with a focus on client retention and the client financial/PNL management * Serve as the relationship lead on assigned book of business, incorporating other internal staff where and when needed to the relationship; build and foster relationships with influencers and decision makers at the client * Anticipates customer needs and proactively identifies new opportunities within assigned accounts. * Develop and maintain comprehensive knowledge of our business, including products and services to field questions from the client side and to answer timely & accurately * Collaborate with internal teams to customize offerings and solutions, aligning with Health Plan/TPA Account needs and market demands - assemble internal resources to overcomes challenges. * Analyze and interpret current pharmacy and healthcare trends, competitor activities, and industry regulations to inform strategic decisions, provide proactive recommendations for plan management and enhance the company's positioning within the PBA Services segment * Lead, coach and support the Account Team on the effective positioning of the Capital Rx value proposition, our suite of Capital Rx Products and Solutions and JUDI capabilities available to our PBA clients * Partner with our Business Development, Underwriting Teams & Senior Account Executives to support our PBA Account level growth and retention efforts by providing with Capital Rx sales support and market differentiator positioning, including RFP support, Broker/Consultant engagement and Best & Final support for prospective, existing and new and client business development needs * Provide ongoing direction, coordination and coaching to the broader Account Team to align the Account Team understanding of the assigned client(s) business lines, strategies, key stakeholders & decision makers and priorities * Serve as the content expert for Health Plan/TPA clients & opportunities * Identify and help contribute to process improvement efforts * Be accountable & own the client end-to end, inclusive of service model deliverables, contractual negotiations, client escalations and PNL management. * All employees are responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance. Required Qualifications: * Bachelor's or advanced degree in health administration, business, or relevant professional experience. Bachelor of Pharmacy (B.S. Pharmacy) or Doctor of Pharmacy (PharmD) degree from an accredited institution is a plus * Relevant professional experience for at least five (5) years in pharmacy - working within a health plan, managed care, or pharmacy benefits management (PBM) focused on Health Plans and Payer Commercial (Insured, Self-Funded, Exchange) and Government Program (Medicare & Medicaid) business lines. Health plan industry experience highly preferred * Market and operational knowledge of Medicare Part D, Medicaid and Health Exchange pharmacy is required along with experience in supporting highly regulated business lines * Track record of building trust in internal and external relationships * Solution-focused problem solving and client positioning skills * Exceptional written and verbal communication skills * Ability to work with and influence peers in a team effort; leading cross-functional initiatives, meeting deadlines, and executing on deliverables while building strong internal relationships * A decisive individual with sound technical skills, analytical ability, good judgement, and strong operational focus and detail-oriented perspective * Flexible, highly organized, and able to shift priorities easily and work independently to meet deadlines * Ability to effectively work with peers in a team effort * Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and large data sets and other industry software programs * Ability to travel and present to small and large groups; travel is estimated to be up to 25% and be variable by season and business cycle Preferred Qualifications: • Experience working with clients who are subject to TDI (Texas Department of Insurance) rules and regulations #LI-BC1 This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, skills, and location of the job. Remote, US Salary Range$129,600—$204,500 USDNew York, NY Salary Range$163,600—$204,500 USDDenver, CO Salary Range$150,000—$187,500 USD All employees are responsible for adherence to the Capital Rx Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. Judi Health values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at___.

Business Area: Sales Seniority Level: Mid-Senior level Job Description: At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises. Cloudera Sales empowers the world's largest enterprises across every industry to use data to solve some of the most complex challenges that______ and___. We have a platform that delivers incredible Data and Analytics technology across On- Prem, Public Cloud, and in a Hybrid model. We're at an exciting point in our transformation as we successfully execute on our strategy. As part of the Sales team, you will have autonomy to engage with leading enterprise customers, prospects and partners. You will help foster long term, sustainable, and mutually rewarding relationships. This is your opportunity to be part of something intellectually stimulating, fast paced, transform a customer's business, and earn financial rewards along the way. As the Key Account Director you will: * Own the overall account relationship, in order to drive net-new revenue in the account and ensure customer success * Build consensus and develop relationships at multiple levels: executive sponsors, decision-makers, influencers * Align Cloudera domain products and service experts to key customer stakeholders, while maintaining account oversight * Lead large scale sales cycles and transactions * Meet regularly with the account to generate new Cloudera demand and net-new pipeline * Forecast the business, lead the internal team, and communicate key updates * Exceed quarterly and annual goals for new software subscription and cloud consumption We're excited about you if you have: * Minimum 10+ years of exceeding enterprise software sales targets * Minimum 5+ years of experience selling to financial services vertical, in particular, with accounts such as American Express, MasterCard, Visa, Discover, Capital One, London Stock Exchange. * AI proficient, understanding of the impact AI will have on businesses * Data management, Data Analytics, Data Engineering, Data Warehousing experience * Containers, Kubernetes, data infrastructure, public cloud infrastructure technology experience * Four year degree (Bachelor's) from accredited university required * Ability to travel This role is not eligible for immigration sponsorship The expected base salary range for this role in * New York City is $170,000 - $190,000 * Please note that the compensation details listed in our job postings reflect the base salary only, and do not include commissions or bonus as applicable * The salary will vary depending on your job-related skills, experience and location What you can expect from us: * Generous PTO Policy * Support work life balance with ___ * Flexible WFH Policy * Mental & Physical Wellness programs * Phone and Internet Reimbursement program * Access to Continued Career Development * Comprehensive Benefits and Competitive Packages * * Employee Resource Groups EEO/VEVRAA #LI-KB1 #LI-Remote

Thank you for considering Progyny! The Member Experience Intern will support Progyny's Experience team by helping create clear, insightful summaries of real member journeys. These summaries play an essential role in understanding how members navigate their fertility and family-building benefits, where theyencounterfriction, and how Progyny can continue improving support across clinical, digital, and service touchpoints. Progyny [NASDAQ: PGNY] is a leading healthcare company reshaping family building by providing innovative fertility benefits to millions of people. Progyny has refined a differentiated approach to plan design, network development, and member experience that enables members to achieve more favorable outcomes than national averages along key fertility metrics. Progyny's internship program begins June 2nd, 2026 and culminates in a presentation to senior leadership. What you'll do... * Lead and collaborate cross functionally across all departments to support Progyny's growth initiatives in conjunction with requirements from leadership * Develop data and analytics models that elevate the Voice of Customer across variable feedback channels including surveys, call center data, and digital data. * Organize interview opportunities with internal and external partners to validate Voice of Customer assumptions and support data model architecture. * Assist in the project management of our Voice of Customer program development including new vendor partner integrations. * Understand and analyze various drivers impacting key metrics and outcomes and provide a fact-based recommendation to the stakeholders. * Experience opportunities to use your skills in impactful projects, meetings and presentations to senior leadership. * Constantly be challenged to generate net new solutions to solve member or client problems. About you... * Must be enrolled in a graduate program * Strong Microsoft Office (PowerPoint, Excel, Word) skills and ability to efficiently work with large volumes of data and pivot tables * Organized and methodical with strong attention to detail * Comfortable collaborating with and presenting to executives * Demonstrated ability to be adaptive and inquisitive; natural problem solver * Prefers to work independently with clear initial guidance/requests leveraging cross-functional resources and teams * Driven to deliver results with the ability to establish rapport, earn trust, and effectively collaborate with others *This is a paid internship, please submit your resume and cover letter when applying. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $25.00/hour - $50.00/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___.

Thank you for considering Progyny! As a Client Success Manager, you'll play a crucial role in building and maintaining strong relationships with Progyny's growing sector of mid-market employer clients. In the role, you'll manage client accounts, provide on-going relationship support, and lead opportunities for growth and upsells. This role will be supporting the Northeast territory. What you'll do... * Establish, cultivate and manage the customer relationship at multiple levels, serving as a healthcare consultant and trusted business advisor and deliver customer-centric solutions * Build relationships with consultants and brokers, recognizing the value they bring to our clients * Successfully manage upsells of new product lines and renewals of current clients * Effectively plan, negotiate and influence the interactions and relationships with customers, their brokers / consultants and internal team members to achieve strategic account goals * Deliver regular reporting to customer including plan performance and service results * Create and clearly articulate the value story, trend drivers and tracking of solutions performance to the customer * Develop a strategic plan for a mid-market size book of business to efficiently meet role objectives About you... * 3-5 years of experience in Client Success, Account Management, or relationship management, ideally within the employer benefits or insurance industries * Proven track record of working with mid-sized employers for client relationship management and consultation within health care benefits segment * Excellent negotiation, collaboration, and listening skills * Excellent messaging, positioning and presentation of information for client impact * Strong project management skills * Strong business and financial acumen * Ability to work under pressure and prioritize responsibilities * Prior success in a fast-growing organization * Resides in the Northeast region of the US Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $95,000 - $105,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-EH1

Thank you for considering Progyny! The Claims Analyst is responsible for researching, analyzing, and resolving complex claim-related inquiries from internal teams and external partners, including providers and ancillary laboratories. This role manages claim adjustments, reprocessing requests, denial investigations, and claim status inquiries to ensure accurate and timely resolution. This position supports efficient claims operations by ensuring accuracy in data review, identifying root causes of claim issues, and collaborating cross-functionally to resolve escalated concerns. The ideal candidate demonstrates strong attention to detail, the ability to manage multiple priorities, and a proactive, customer-focused approach in a fast-paced environment. What you'll do... * Maintain expertise in processing requirements, benefit structures, and reimbursement guidelines across assigned health plans. * Manage and resolve accounts receivable (AR) for assigned providers and ancillary labs by reviewing and addressing items on open AR reports. * Lead regular calls with providers and partners to address claim inquiries, including claim status, denial reasons, reprocessing requests, and authorization issues. * Review and follow up on unadjudicated claims, proactively contacting providers to obtain missing information or resolve processing barriers. * Monitor and respond to inquiries through the dedicated claims email inbox, ensuring timely investigation and resolution. * Maintain accurate provider and reimbursement of information in internal systems, ensuring data integrity and compliance with plan requirements. * Act as a liaison between Provider Services, Member Services, and internal teams for escalated claim issues and complex provider inquiries. * Review and validate our claims processor's weekly reports to ensure claims are adjudicated according to guidelines and plan requirements. * Collaborate with Provider Account Managers, Provider Relations, Progyny Care Advocates and the Contracting Team to resolve escalated claims issues and enhance the provider experience. * Provide ongoing case management for assigned providers and ancillary labs, tracking and resolving outstanding claim issues. * Identify recurring claim processing issues and partner with internal teams to recommend process improvements, preventing future delays or denials. About you... * 3-5+ years of experience in healthcare claims, provider billing, or revenue cycle operations, including researching claim status, resolving denials, and managing adjustments or reprocessing. * Experience in a healthcare environment required; fertility industry experience strongly preferred. * Knowledge of insurance carriers, reimbursement processes, medical billing practices, and CPT/HCPCS/ICD-10 codes. * Proficient in Microsoft Excel, Outlook, and case management or CRM platforms (Salesforce preferred). * Ability to manage multiple priorities, navigate varying insurance products and benefit structures, and work in a fast-paced, data-driven environment. * Excellent communication and interpersonal skills, including managing complex provider conversations professionally. * Strong organizational, analytical, and problem-solving skills, with a focus on accuracy and quality. * Adaptable, proactive, and able to work independently while collaborating cross-functionally and escalating issues appropriately. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit ___. Our perks: * Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group * Menopause and midlife care * Health, dental, vision and life insurance options for employees and family * Free in-person, virtual and text-based mental health and wellness support * Paid time off, including vacation, sick leave, personal days and summer flex time * Company equity * Bonus program * 401(k) plan with company match * Access to on-demand legal and financial advice * Learning and development programs to help you grow professionally and a mentorship program * Company social eventsto include annual volunteer day and donation matching * Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the hourly salary [wage] range for NYC-based applicants is: $28.85/hour - $31.25/hour. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to ___. #LI-BR1

Thank you for considering Progyny! The Director of Product Management will lead the strategy, roadmap, and executionofProgyny's internal call center service tools that empower care advocates, coaches, and service teams to deliver exceptional member support. This role will manage a team of Product Managers and Product Designers focused on improving the systems, workflows, and experiences that enable high-quality, efficient, and empathetic service interactions. This leader will sit at the intersection of technology, operations, and member experience, ensuring that internal service tools not only drive operational excellence, but also align closely with themember app and portal product teamto create a seamless, connected end-to-end member journey across digital and human touchpoints. We are looking for a strong people leader and strategic product thinker with a passion for customer-centered design, operational workflow optimization, and research-informed decision making. The ideal candidate brings a metrics-first mindset, a deep curiosity for how service experiences are delivered, anda track recordof translating user needs, business goals, and process complexity into scalable product solutions. Whatyou'lldo... • Lead, coach, and develop a team ofProduct Managers and Product Designersfocused on the internal tools and workflows that support call center and service operations., • Own the product strategy and roadmap for internal call center service tooling, including platforms, workflows, and capabilities that enable care advocates and coaches to effectively support members., • Partner closely with themember app/portal product teamtoensure internal service experiences and member-facing digital experiences are tightly aligned, creating a cohesive and consistent member journey across channels., • Drive a holistic product vision that connects member needs, operational workflows, business priorities, and technology investments., • Guideproduct research, discovery, planning, and lifecycle management efforts toidentifyfriction points, uncover opportunities, and prioritize solutions that improve both service delivery and member outcomes., • Develop compelling workflow maps, journey maps, and user scenarios that articulate the experience of both internal users and members, backed by strong quantitative and qualitative insights., • Lead efforts to understand and improve how members move between self-service digital experiences and human support channels, ensuring handoffs are seamless, contextual, and effective., • Partner cross-functionally with stakeholders across operations, member services, care teams, engineering, design, analytics, compliance, and member experience leadership to define product requirements and deliver impactful solutions., • Build strong relationships with stakeholders and internal customers to support ongoing discovery, feedback loops, adoption, and continuous improvement of service tools., • Monitor business, technology, and service trends to inform strategy and proactivelyidentifyopportunities to modernize tooling, close capability gaps, and improve team effectiveness., • Balance strategic transformation initiatives with tactical enhancements that improve day-to-day workflows, productivity, and quality of service., • Define,monitor, and analyze product and operational metrics that measure tool effectiveness, user satisfaction, efficiency, and business impact., • Championa test-and-learn approach by forming hypotheses,validatingsolutions through experimentation, and iterating based on measurable outcomes and user feedback., • Collaborate closely with engineering and design partners to translate product strategy into actionable roadmaps and high-quality execution., • Support operational excellence by ensuring service tools are scalable, intuitive, and aligned to evolving business and member needs., • Helpdeterminethe internal and external resources, capabilities, and delivery needsrequiredto execute against the roadmap successfully. About you... • Demonstrated success aligning internal tools with customer-facing product experiences to create seamless end-to-end journeys., • Experience using both quantitative and qualitative research toidentifyopportunities,validatehypotheses, and inform product direction., • Strong understanding of journey mapping, service design, workflow design, and systems/process thinking., • Experience managing backlogs and making thoughtful tradeoffs between strategic priorities and tactical business needs., • Comfort leading structured discovery and ideation efforts that turn ambiguity into clear plans and actionable roadmaps., • Familiarity with business and systems analysis, process modeling techniques, and service workflow optimization., • Experience defining success metrics and using data to assess product effectiveness, operational impact, and user outcomes., • Ability to synthesize insights and communicate clearly to executive stakeholders through strong storytelling, artifacts, and data-informed recommendations., • Knowledge of healthcare, healthcare navigation, care delivery models, or regulated environments is strongly preferred., • A passion for improving both member experiences and the internal systems that make those experiences possible. Please note: This is not a digital nomad or remote international position; candidates must be based in the United States. Progyny is unable to provide visa sponsorship for this position. Candidates must be authorized to work in United States without the need for sponsorship, now or in the future. About Progyny: Progyny (Nasdaq: PGNY) is a global leader in women's health and family building solutions, trusted by the nation's leading employers, health plans and benefit purchasers. We envision a world where everyone can realize dreams of family and ideal health. Our outcomes prove that comprehensive, inclusive and intentionally designed solutions simultaneously benefit employers, patients and physicians. Our benefits solution empowers patients with concierge support, coaching, education, and digital tools;provides access to a premier network of fertility and women's health specialists who use the latest science and technologies; drives optimal clinical outcomes; and reduces healthcare costs. Our mission is toempower healthier, supported journeys through transformative fertility, family building and women's health benefits. Headquartered in New York City, Progyny has been recognized for its leadership and growth as a TIME100 Most Influential Company, CNBC Disruptor 50, Modern Healthcare's Best Places to Work in Healthcare, Forbes' Best Employers, Financial Times Fastest Growing Companies, Inc. 5000, Inc. Power Partners, and Crain's Fast 50 for NYC. For more information, visit . Our perks: • Family friendly benefits: Paid family and parental leave, preconception, fertility and family building benefits (including egg freezing, IVF, and adoption support), family and pet care fund, and Parents' Employee Affiliation Group, • Menopause and midlife care, • Health, dental, vision and life insurance options for employees and family, • Free in-person, virtual and text-based mental health and wellness support, • Paid time off, including vacation, sick leave, personal days and summer flex time, • Company equity, • Bonus program, • 401(k) plan with company match, • Access to on-demand legal and financial advice, • Learning and development programs to help you grow professionally and a mentorship program, • Company social eventsto include annual volunteer day and donation matching, • Flex days (3 days a week in the office) and onsite meals and snacks for employees reporting into our NY office In compliance with New York City's Wage Transparency Law, the annual salary [wage] range for NYC-based applicants is: $165,000 - $195,000. There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. Progyny offers a total compensation package comprised of base salary, cash bonus, and equity. Progyny is proud to be anEqual Opportunity and Affirmative Action employer.We respect and seek to empower each individual and support the diverse cultures, perspectives,skillsand experiences within our workforce. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, marital status, pregnancy or related condition, status as a protected veteran, criminal history consistent with legal requirements or any other basis protected by law. If you are an individual with a disability and need assistance or an accommodation during the recruiting process, please send an e-mail to . #LI-BG1

Location: Remote (U.S.-based candidates only) Hours: 10–15 hours per week (flexible schedule with daily c heck-in) About MSP Advisor MSP Advisor helps IT Managed Service Providers (MSPs) around the world grow more efficiently by aligning sales execution with operational performance. We work with MSPs to streamline processes, improve key metrics, and build scalable systems that drive profitability. With deep expertise in KPIs, RMM, and PSA platforms, we help identify bottlenecks, optimize operations, and support sustainable growth. From smaller firms to larger regional providers, our focus is simple: help MSPs run better businesses and deliver exceptional service to their customers. Role Description We are seeking a highly organized, detail-oriented Executive Assistant to support a CEO with operations, event coordination, and follow-through. This is a flexible, part-time role ideal for someone with prior professional experience who is looking to re-engage in meaningful work with autonomy. This role is execution-focused and requires someone who can take ownership of tasks, stay organized, and ensure things get done. ⸻ What You’ll Do Inbox & Issue Management (AI-Assisted) • Review AI-filtered inbox daily (tools like Fyxer), • Identify items requiring action and ensure they are handled, • Respond to logistical requests (availability, scheduling, coordination), • Route or delegate items to appropriate team members, • Track important threads to ensure follow-through, • Escalate higher-level or sensitive issues when needed ⸻ Task & Accountability Management • Review AI-generated meeting notes and extract action items, • Organize and track CEO to-dos and priorities, • Ensure tasks are completed through consistent follow-up, • Maintain visibility on outstanding items and deadlines ⸻ Event & Peer Group Coordination (Primary Focus) • Plan and coordinate peer group events and activities, • Manage hotel room blocks and event logistics, • Coordinate schedules, attendee communication, and details, • Handle peer group billing and related administrative tasks, • Ensure events are well-organized and executed smoothly ⸻ Coordination & Support • Ensure recurring meetings are scheduled and maintained, • Communicate with clients to collect required data and information ⸻ What We’re Looking For • Strong organizational and time-management skills, • High attention to detail, • Proactive and comfortable taking ownership of tasks, • Able to work independently with minimal oversight, • Strong judgment in handling and routing requests, • Customer-service oriented in client interactions, • Comfortable with heavy computer use and modern tools, • Experience using AI tools to improve efficiency is a plus Nice to have: • Familiarity with MSPs (Managed Service Providers) or IT service providers ⸻ Work Structure • 10–15 hours per week, • Flexible schedule; you set your hours, • Must check in daily and be responsive during U.S. business hours, • Fully remote (U.S.-based candidates only) ⸻ Who This Role Is Ideal For • A self-starter who takes ownership and follows through, • Highly organized and detail-oriented, • Comfortable working independently in a flexible, part-time role, • Enjoys coordinating events and managing logistics, • Responsive and reliable during the workday, • A professional looking for flexible work with meaningful responsibility ⸻ Compensation • $30–$45/hour depending on experience ⸻ How to Apply When applying via email, include your resume and a brief note on your experience with event coordination or operational support and mention the word “organized” in the subject line.

Company Description Amberjack is redefining dress shoes for the modern world. The company prides itself on being at the forefront of innovation and customer-centric design. Role Description • Shoot and edit content (UGC, product, lifestyle), • Support influencer marketing and product seeding, • Handle editor outreach and sample sends, • Review ad account data to identify creative insights and iterate on content, • Assist with paid creative testing (variations, hooks, formats) Qualifications • 2–5 years in content, creative, or brand marketing, • Proficient in Photoshop (or equivalent design tools), • Experience shooting and editing content (iPhone + basic camera setup), • Video editing skills (CapCut, Premiere, or similar) Compensation & Benefits • $70-80k base salary, • Eligible for annual cash bonus and equity in the company via stock options, • Fully covered health insurance, dental insurance, and vision insurance, • Flexible work environment: 3 days / week in office, 20 days PTO, 4 weeks fully remote

ECOMMERCE COORDINATOR, AMERICAS As the eCommerce Coordinator, Americas, you will support the day‑to‑day execution of our direct‑to‑consumer online experience, playing a key role in bringing brand, commercial, and digital initiatives to life. This role partners closely with the eCommerce Assistant Manager and cross‑functional teams to ensure seamless site operations, engaging customer journeys, and strong execution of launches, promotions, and ongoing site activities across the Americas. FUNCTIONS: eCommerce Strategy, Operations & Performance • Support the development and rollout of ongoing eCommerce planning, including marketing activities, gifts with purchases (GWPs), new product launches, merchandising, and other essential activities supporting the brand's direct-to-consumer (D2C) site., • Manage site updates, coordinating the launch of new assets, copy, and offer codes. Perform rigorous quality assurance (QA) testing to ensure updates provide a seamless user experience., • Execute a digital promotion strategy that encompasses special offers and GWPs, ensuring alignment across functions, on-site animations, and comprehensive sales reporting & analytics., • Contribute to the conceptualization of site content and user journey, incorporating visual creativity and commercially driven copy to enhance site engagement and promote conversion. Coordinate comprehensive creative briefs and ensure timely asset delivery., • Analyze business trends, sales, and KPIs to offer recommendations for sales maximization. Engage in frequent reporting and participate in weekly meetings to discuss eCommerce trends and performance insights., • Collaborate with the eCommerce Assistant Manager, as well as Design and Tech teams, ensuring the successful implementation of the annual eCommerce project roadmap., • Continually monitor and enhance site user experience (UX), identifying and resolving issues, and leveraging site tools such as Magento, StoryBlok, Content Square, and Algolia for site enhancements., • Conduct frequent competitive benchmark activity related to site marketing, promotional copy/assets, offers, and other onsite services. eCommerce Logistics • Partner with the demand planning team to forecast products/offers accurately., • Support web inventory management (retail, GWP, samples) in collaboration with demand planning, warehouse, and IT departments, ensuring stock updates are communicated efficiently within the digital team., • Maintain close collaboration with customer service and demand planning teams to optimize operations and address any logistics concerns effectively. Omnichannel Strategy • Nurture the omnichannel experience to ensure a best-in-class, seamless online to offline experience between web and boutique., • Assist boutique teams in rolling out commercial activations in-store; sharing programming, developing creative deliverables for new launches/offers, and maintaining digital services: online booking, gift certificate, gift card, etc., • Assist with tech issues related to eCommerce commercial activities as needed., • Other duties as assigned. QUALIFICATIONS & SKILLS: Education/Experience • 1-3 years’ experience in eCommerce or digital marketing role, preferably in the beauty or retail industry., • Bachelor’s degree in business administration, Marketing, or related field., • A strong appetite for eCommerce, technology, and a curiosity for innovation. An understanding of eCommerce best practices., • Experience working with an eCommerce platform (Magento is a plus) and Content Management platform (Storyblok is a plus)., • Strong analytical skills with knowledge of PowerBI, Google Analytics and advanced use of Excel is a must. Other Skills • Extremely strong attention to quality and detail., • Self-motivated and natural project manager with amazing prioritization & multitasking skills., • Excellent oral and written communication skills., • Proactive, team-oriented attitude with the ability to work independently. Willingness to occasionally step-in and take on responsibilities outside of immediate scope. Work Hours & Location • Reports to the Assistant E-Commerce Manager, Americas., • Available to work Monday through Friday 9:00 am – 6:00 pm., • Hybrid work schedule office/remote defined by management., • Work location is in the corporate office located in New York City. Caudalie provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Caudalie complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfers, leaves of absence, compensation and training.

Job Title: Apparel Designer/Fashion Designer-Intimates Location: New York, NY 1001 (On-Site) Duration: 3 Months Contract 3 Days On-Site and 2 Days Remote. Need only Local Candidates Description: The Assistant Designer – Intimates supports the design and development of seasonal collections for Aéropostale. This role partners closely with the Designer and cross-functional teams to deliver trend-driven, high-quality products aligned with brand vision and timelines. It’s ideal for a creative, detail-oriented professional looking to grow in a fast-paced apparel environment. Key Responsibilities Design & Creative Support • Research fashion trends, competitive brands, and market insights relevant to the target customer, • Shop the market to stay updated on styles, colors, fabrics, and silhouettes, • Create and maintain mood boards, inspiration boards, and seasonal trend research, • Support the development of girls’ intimates' collections, • Create sketches and develop technical flats using Adobe Illustrator, • Prepare and maintain design decks, CAD presentations, and line sheets, • Collaborate with CAD teams to develop prints and patterns, • Manage technical design packages within PLM systems Product Development & Execution • Participate in bi-weekly fit sessions, • Assist in approvals (strike-offs, lab dips, etc.), • Partner with Merchandising and Product Development teams to meet quality and cost targets, • Track deadlines aligned with the corporate calendar, • Support day-to-day design operations and organization Education & Experience • Bachelor’s degree preferred, • 1–2 years of experience in apparel design or a related field Skills • Strong technical sketching and flat design skills, • Proficiency in Adobe Illustrator, Photoshop, and CAD tools, • Excellent organization and time management, • Strong communication skills, • Basic experience with AI tools like ChatGPT, Gemini, or Vizcom for design ideation

Company Description Amberjack is redefining dress shoes for the modern world. The company prides itself on being at the forefront of innovation and customer-centric design. Role Description • Manage paid media across Meta and Google Ads, • Own day-to-day performance tracking, budgeting, and pacing across accounts, • Report on key performance metrics (ROAS, CAC, CTR, CVR) and surface actionable insights, • Support influencer marketing and product seeding Qualifications • 2–5 years of experience managing Meta Ads and Google Ads campaigns, • Comfortable working cross-functionally with creative and growth teams Compensation & Benefits • $80-85k base salary, • Eligible for annual cash bonus and equity in the company via stock options, • Fully covered health insurance, dental insurance, and vision insurance, • Flexible work environment: 3 days / week in office, 20 days PTO, 4 weeks fully remote