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Job Description • Client Helpdesk Specialist, • Description:, • CherryRoad Technologies is seeking to hire a highly motivated and customer-focused Client Helpdesk Specialist to provide on-site technical support while maintaining strong relationships with a client located in Middletown, NY. We are looking for an enthusiastic and motivated individual to join the team. The specialist will have ownership of video streaming services and will assist with traditional helpdesk responsibilities including helpdesk phone calls/emails/VMs and assisting with project tasks., • Responsibilities Include: · Act as one of two primary on-site IT specialists, providing technical support to end users and resolving hardware, software, and networking issues., • Deliver responsive and friendly helpdesk support for both in-person and remote users, working on-site in Middletown five days per week., • Assist with IT projects such as system upgrades, deployments, migrations, and configuration updates., • Contribute to the development of IT policies, procedures, and documentation. o Backup and continuity planning o Infrastructure & network management o Compliance and IT audit preparation • Minimum 2 years of proven experience in IT helpdesk support, desktop support, or similar role., • Strong troubleshooting skills across Windows and common enterprise applications., • Basic networking knowledge (LAN/WAN, VPN, Wi-Fi troubleshooting)., • Experience with audio and video equipment, including projectors and microphones., • Familiarity with video streaming technologies and troubleshooting live streaming events using YouTube integrated with Zoom., • Excellent communication and interpersonal skills, with the ability to interact effectively with clients and internal teams., • 1+ year previous experience with IT ticketing tools., • Ability to work independently on-site, managing multiple tasks and priorities effectively., • Ability to work independently with little supervision. This position is designated as 100% on‑site. Depending on location and business needs, work may occur in a traditional office environment, a hybrid arrangement, or a fully remote setting. Disclaimer This job description outlines the general nature and responsibilities of the role and may be modified at any time to meet evolving business needs. Additional duties may be assigned as required. CherryRoad is an Equal Opportunity Employer. We consider all qualified applicants without regard to legally protected characteristics, including disability and protected veteran status.

We're seeking an AI First Customer Support Manager to architect a scalable, AI-powered support infrastructure that transforms how luxury e-commerce delivers customer experiences. Position: Customer Support Manager, AI-First Compensation: USD $110,000 per annum + up to 10% Performance Bonus Total A

Customer Support / Remote] - Anywhere in U. Medical-Rx-Dental-Vision-Life-AD&D-Disability / 401(k) plan / ESPP / HSA-FSA / - As a Customer Service Representative, you will: Handle incoming customer inquiries via phone and email in a timely and professional manner; Provide accurate and efficient res

A travel coordination company is looking for a Remote Itinerary & Booking Assistant to support clients with organizing travel details and reservations.This role focuses on customer service, itinerary coordination, and ensuring accuracy.Ideal candidates should possess strong organizational skills and

Job Description Join the country’s leading Cardiac PET provider! Cardiac Imaging Inc. (CII) is looking for talented and ambitious professionals to join our dynamic team and improve patient outcomes across the nation. Despite heart disease being the leading cause of death in the US, most physicians and patients do not have access to the leading technology in Cardiology. At CII, our mission is to create a more accessible healthcare system by enabling all physicians to treat their patients with the most advanced technology – all from the comfort of their own practice. Our innovative team drives this mission forward each and every day with our Mobile and Fixed Cardiac PET Solutions. As we continue to grow, we currently have a tremendous opportunity for a GE Service Engineer who is up for the challenge. Summary/Objective: Responsible for providing technical repair and service work in the field or at the hub for GE PET/CT systems, including ensuring equipment in trailers does not interfere with the safety of operation of the trucks and trailers on roadways. Lead or assist with the installation and servicing of medical imaging equipment and provide assistance to Service Engineers, Technicians as well as Apprentices. Repair, replace or install parts and devices with expertise as required. Essential Functions: The following list of essential functions is not intended to be restrictive or all inclusive. The fact that certain duties may not be listed does not limit the assignment of additional and/or other duties. • Independently complete full mobile unit load inspection to ensure secure road safety, including PET-CT and Uninterrupted Power Supply (UPS) secured to specifications, in addition to checking electrical system for fire hazards and safe operation, quarterly or at least bi-annually, or sooner if problems arise. Exercise discretion to identify whether repairs are needed and, if so, what repairs to make., • Complete safety checklist of mobile unit inspection to identify any abnormalities, weekly for local units, or at least 5-6 times per year for remote units. Exercise discretion to identify whether repairs are needed and, if so, what repairs to make., • Perform trouble shooting and field repairs., • Provide phone support for customers and CII clinical staff regarding technical issues in a professional and friendly manner., • Prepare/perform equipment Preventive Maintenance according to specification and documentation., • Submit and fill out all required paperwork and service reports in a timely manner, no later than48 hours., • Preparing equipment for customer installation, including staging system and testing for functionality including Packing, for PET/CT system, PET system, CT system, elution system, computer, laptop, dose calibrator, blood pressure monitor, ECG system, and systems for image data transfer., • Parts testing at hub locations., • Leading installation and deinstalls as required., • Support team members especially service technicians and service apprentices in their trouble shooting, training and guidance for field repairs or preventive maintenance., • Find spare parts if needed or support Inventory specialist in parts' acqisitions., • Attending or performing training classes for existing or new equipment service., • Inspect and report irregularities, cleanliness, defects of CII assets, including mobile and fixed sites., • Maintain tools and calibration requirements., • Always adhere to safety procedures., • Other related duties as assigned. Supervisor Responsibility: This position has no direct supervisory responsibilities. Work Environment: Hub, mobile unit, and/or provider site. Exposure to varying elements (noise, exhaust, weather, etc.) Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job • Physical activity – talking, hearing, balancing, stooping, kneeling, crouching, reaching, standing, pushing, pulling, lifting, grasping, and fingering., • Medium work – exerting up to 50 pounds of force occasionally and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects., • Visual Acuity – The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. The worker is required to have visual acuity to perform an activity such as: operates machines where the seeing job is at or within arm’s reach; performs mechanical or skills trades tasks of a non-repetitive nature. The work is required to have the visual acuity to operate motor vehicles and/or heavy equipment. Travel: Extensive nationwide travel is required for this position, on a moment’s notice if needed, including overnight stays. Qualifications and Requirements: • An Associate’s degree in electronics or equivalent work experience, • Two (2) or more years of experience as a Service Engineer with an established service organization or OEM servicing GE 690 and/or GE 710 PET/CT systems, or completed CII training., • Basic computer skills, MS Suite, • Valid Driver’s license and clean driving record, • Reliable Transportation, • Ability to travel US wide, • Ability to read operating manuals and instructions, • Ability to communicate fluently both verbally and in writing, • Problem-solving skills and ability to exercise independent judgment and discretion, • Knowledge of electronic safety and procedures, low to high voltage, • Electronics/Mechanical background, • Advanced Knowledge of PET/CT and or PET, • Self-driven, motivation to succeed We believe taking care of our people is the right thing to do. Cardiac Imaging believes that its dedicated employees are its most valuable resource. Employees at Cardiac Imaging are provided with a professional and comfortable work environment, along with a generous benefit package. • Paid Holidays, • Paid Time Off, • Medical/Dental/Vision Insurance, • Flexible Spending Account (FSA), • Healthcare Savings Account (HSA), • Voluntary Short-Term Disability, • Long Term Disability, • Life Insurance/AD&D, • Parental Leave, • Voluntary Life Insurance/AD&D, • Voluntary Accident, • 401(k), • Career Growth and opportunities for advancement

Job Description Capnexus is a comprehensive services provider. Our team consists of outstanding professionals, highly experienced in designing, building, and supporting retail software. We see ourselves as a build-as-a-service provider who follows a repeatable business pattern that can be applied to a variety of platforms and verticals. Having a culture built on outcomes and delivery at the core of the business, Capnexus is providing its customers with a complete suite of services for software development, system analysis, integration, implementation, and support, as well as the option to engage a single team to perform all the services they require. Who You Are and What You'll Do: As a member of the team you will be involved in multiple customer-facing projects and will be responsible for the installation and successful delivery of various Point of Sale (POS) applications. Functional Business Responsibilities: • Work alongside functional teams, providing technical and thought leadership on business processes necessary to execute an agreed solution to the detailed level, • Consult with clients on POS functional best practices, • Analyze, design and document quality functional specifications, • Detailed Process Analysis, • Act as primary technical point of contact for clients and other project team members, • Define and document implementation technical requirements, • Install and upgrade solutions, • Configure, document, and test software, • Install and configure:, • Windows Operating systems on Point of Sales Registers, PC and servers, • Point of Sale peripherals drivers, • Handheld wireless devices, • Consult with clients on POS technical best practices, • Monitor and report project progress, • Train client IT personnel on system monitoring and system management, • Support client in initial production stage and prepare project for transition to Client Care Services, • Flexibility and adaptability in a fast-paced environment, • Ability to meet deadlines, • Strong interpersonal and presentational skills with the ability to communicate to all levels within an organization., • Experience implementing or supporting complex systems and solutions, • Knowledge of Server, hardware, and network technology, • Retail Operation experience or knowledge of Point of Sale (POS), • Software development experience (C#, Visual Basic, .NET, SQL) At Capnexus, the central principles that we all adhere to, and the glue that holds us together, are our keystones. Our four keystones are: • "A Customer Obsessed, Delivery Focused, Culture", • We're driven to exceed our customers' expectations by listening, leading, solving problems, and delivering what we promise, • We aim to be the most dependable and trusted partner serving our customers. TRUST = CONSISTENCY x TIME, • "A Culture of Learning and Sharing", • We value "Lifetime Learners"; those who are hungry, competitive, curious, and self-motivated in their pursuit of knowledge., • Personal and professional growth depends on teamwork and continuous learning. By sharing knowledge, skills, ideas, and effort, we benefit our customers, ourselves, and our communities., • We recognize that the thoughts, feelings, and backgrounds of others are as important as our own. Everyone has something to learn and everyone has something they can teach., • Knowledge and ability are valued. Sharing knowledge and helping others learn new capabilities is valued exponentially., • "A Culture of Growth and Scalability", • Growth comes from not establishing barriers in your role. "Cross functional skill sets are valued and help us deliver to our customers in a truly agile fashion. It comes with understanding that when asked to do something new, you will need support, have questions, and make some mistakes along the way., • The most elegant solution is a simple solution. Simple doesn't mean easy. It's often more difficult to break a complex problem down into simple, scalable terms. We don't appreciate, or value, over architected solutions or superfluous coding., • Time is one of our most precious commodities. Scalability implies being respectful of this and passionate about making the most efficient use of each and every one of our team members time., • "All Work is Strategic", • No matter how small a project or assignment appears, every single engagement is an opportunity for us to prove ourselves, build trust, and develop relationships that last and grow, • Every task, interaction, and commitment matters Job Type: Full-time Schedule: • Monday to Friday, • Competitive salary based on experience, • Dental insurance, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Vision insurance, • Work Location: Remote Capnexus is an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive and safe environment for all employees. Experience comes in many forms, and we're dedicated to adding new perspectives to the team. We encourage you to apply even if your experience doesn't perfectly align with what we have listed. We look forward to hearing from you. No Agencies Please!

Job Description ThermalWorks LLC has an exciting opportunity for a Technical Support Technician to join our team, working directly with Director of Service and focusing on serving as the front line of the Technical Service organization, providing first response, system validation, and high-quality data capture during events. In addition to core monitoring and escalation duties, the Technical Support Technician will support customer experience (CX) needs as required, enabling cross-time-zone continuity. Their role is execution-focused and operates within defined approval boundaries to support safe, timely decision-making by Technical Service leadership. The Technical Support Technician needs to be agile, professional, trustworthy with confidential information and comfortable in a rapidly changing environment. The right person can work well both independently and with a team. ThermalWorks values efficiency and strives to maintain smooth operations. Our primary focus is on providing an integrated cooling system for data centers and commercial buildings that dramatically reduces the energy demand, water consumption and cost of cooling. It transforms the economics and eco-metrics of commercial cooling with zero water solutions that outperform air- and water-cooled systems in any climate. ThermalWorks solutions are sustainable and cutting-edge. For that reason, we are highly selective about the people we bring on board because our work depends on it. Change and progress happen quickly, and we must be able to trust one another to be honest, communicative, reliable and self-motivated. We seek ultra-creatives and superstar performers with a sense of humility and a hunger to make a positive impact in the world. We offer flexibility and endless growth opportunities to those who can harness their skills and talents and identify how and where to use them to add value. ThermalWorks is one of several "inspired infrastructure" companies that work collaboratively under our parent company, Endeavour Energy, LLC. At the heart of this ecosystem is a diverse group of bright, passionate, dedicated people, working together to make a real difference for people and the planet. ThermalWorks is looking for someone to join our team to help us move the needle toward sustainable change. Are you ready to join the journey? Key ResponsibilitiesInclude but are not limited to: • Respond to alarms, calls, and tickets; validate mode, temperatures, flow, and unit status, • Capture trends, screenshots, and event timelines, • Execute approved runbook actions and stabilization steps, • Escalate potential SOO or efficiency concerns with evidence, not speculation, • Support EU CX as needed (time-zone coverage, coordination, data collection, escalation assistance), • Authority / Limits:, • Overrides are permitted only when explicitly approved by the Director of Technical Service or Manager, Technical Support Operations, • All overrides must be documented, time-bound, and reviewed post-action, • No control tuning without approval, • Success Looks Like:, • Accurate, timely data capture that enables fast decisions, • Disciplined escalation with complete context, • Safe execution under pressure with minimal rework, • Travel required during the training periodSkills & RequirementsEducation / Experience, • HVAC technical school, • 2–4 years supporting HVAC, controls, or mission-critical systemsSpecific Skills / Abilities, • 2–4 years supporting HVAC, controls, or mission-critical systems, • Basic understanding of chilled water systems and control fundamentals, • Ability to follow runbooks and escalation procedures precisely Today, we're deploying solutions that are immediately scalable and profitable, including EV charging, data center cooling and waste to fuel systems. As we look to the future, Endeavour intends to remain at the forefront of innovation, taking on grander challenges based on the needs of our clients and of local economies. We hope that our Sustainable Habitat for Innovation towards a Purpose (SHIP) will be a model that inspires people and businesses to #jointhejourney. Together we can combine the best of what technology and the natural world can offer to ensure a regenerative/sustainable world for generations to come. Position: Technical Support Technician Full-Time or Part-Time: Full-Time Reports to: Director of Service Location: United States (Remote) Preferred in Austin, Atlanta, Chicago, Dallas, Kansas City. Contact:

Job Description Thermal Works LLC has an exciting opportunity for a Technical Writer & Product Engineer to join our team, working cross-functionally with Operations, Engineering, Project Management, Manufacturing, and Service teams, supporting documentation needs from product development through submittal creation, manufacturing, installation, and field support. The Technical Writer & Product Engineer will own the creation, release, and configuration alignment of technical documentation for complex HVAC and thermal systems used in data center applications. This role plays a critical part in ensuring that product documentation remains technically accurate, revision-controlled, and aligned with released product configurations throughout the product lifecycle. The ideal candidate combines strong technical writing skills with practical knowledge of HVAC systems, mechanical equipment, manufacturing environments, construction workflows, and document/configuration control. Thermal Works values efficiency and strives to maintain smooth operations. Our primary focus is on providing an integrated cooling system for data centers and commercial buildings that dramatically reduces the energy demand, water consumption, and cost of cooling. It transforms the economics and eco-metrics of commercial cooling with zero water solutions that outperform air- and water-cooled systems in any climate. Thermal Works solutions are sustainable and cutting-edge. For that reason, we are highly selective about the people we bring on board because our work depends on it. Change and progress happen quickly, and we must be able to trust one another to be honest, communicative, reliable, and self-motivated. We seek ultra-creatives and superstar performers with a sense of humility and a hunger to make a positive impact in the world. We offer flexibility and endless growth opportunities to those who can harness their skills and talents and identify how and where to use them to add value. Thermal Works is one of several "inspired infrastructure" companies that work collaboratively under our parent company, Endeavour Energy, LLC. At the heart of this ecosystem is a diverse group of bright, passionate, dedicated people, working together to make a real difference for people and the planet. Thermal Works is looking for someone to join our team to help us move the needle towards sustainable change. Are you ready to join the journey? Key ResponsibilitiesInclude but are not limited to: • Controlled, customer-ready documentation packages (product specs, data sheets, IOM manuals) released on schedule., • Document revision history, approvals, and release status maintained and audit-ready across all product lines., • Timely documentation updates aligned to engineering changes (ECRs/ECOs/ECNs), drawing revisions, and manufacturing releases., • Traceability maintained between specifications, manuals, drawings, supporting calculations, and attachments., • A searchable, cross-referenced document library that supports fast retrieval from quote through delivery and field support., • Product Documentation, • Translate complex engineering and HVAC system concepts into clear, accurate documentation for internal teams, contractors, customers, and service providers., • Develop, edit, and maintain controlled product documentation, including:, • Product specifications, performance data, and technical data sheets., • Installation, Operation, and Maintenance (IOM) manuals., • Collaborate with Project Management on submittal packages and supporting technical exhibits for customer and construction use, ensuring completeness and accuracy., • Collaborate with Quality Assurance on documentation necessary for manufacturing, test, and inspection., • Configuration & Revision Control, • Ensure documentation reflects real product configurations, performance data, and intended application., • Collaborate with the Engineering Change Manager on document configuration management, including revision control, versioning, approvals, and release status., • Ensure documentation remains aligned with engineering changes (ECRs/ECOs/ECNs), drawing revisions, and manufacturing releases., • Maintain traceability between specifications, manuals, drawings, supporting calculations, and attachments., • Develop and maintain a cross-referencing and cataloging system for easy document retrieval, maintaining continuity and revision control from quote to delivery., • Collect, organize, and update supporting attachments for technical documents., • Quality & Compliance, • Ensure all technical documents meet internal quality standards and external compliance requirements., • Review and update technical documents on a scheduled basis to maintain accuracy and relevancy., • Collaboration & Support, • Collaborate with Engineering, Project Management, Operations, Compliance, Quality Assurance, and Marketing teams to ensure alignment of documentation across functions and consistent messaging., • Support new product introductions and changes to released products with timely documentation updates., • Provide guidance for documentation best practices.Skills & RequirementsEducation / Experience, • Bachelor's degree in Technical Writing, Engineering, Construction Management, Communications, or a related technical field (or equivalent experience)., • 3+ years of experience in technical documentation, configuration management, or document control for engineered products, manufacturing systems, or construction projects., • Experience with revision control, document change management, and approval workflows in a quality driven or regulated environment.Specific Skills / Abilities, • Strong technical writing and editing skills with exceptional attention to detail., • Highly organized, with the ability to manage multiple document sets across different product and project stages., • Strong verbal communication skills and comfort collaborating with engineering and operations teams., • Proficiency with Microsoft Office and document management systems (experience with PLM or QMS tools is a plus)., • Self-directed, reliable, and effective in fast-changing, cross-functional environments., • Understanding of construction workflows, contractor-facing documentation, and submittal processes., • Familiarity with manufacturing documentation (e.g., BOMs, assembly instructions, test documentation). Today, we're deploying solutions that are immediately scalable and profitable, including EV charging, data center cooling, and waste to fuel systems. As we look to the future, Endeavour intends to remain at the forefront of innovation, taking on grander challenges based on the needs of our clients and of local economies. We hope that our Sustainable Habitat for Innovation towards a Purpose (SHIP) will be a model that inspires people and businesses to #jointhejourney so that together we can combine the best of what technology and the natural world can offer to ensure a regenerative/sustainable world for generations to come. Position: Technical Writer & Product Engineer Full-Time or Part-Time: Full-Time Reports to: Director of Product Development Location: United States (Remote)

Job Description ThermalWorks LLC has an exciting opportunity for a Field Service Technician to join our team, working directly with the thermal works team as well as local contractors, focusing on Startup/Commissioning and Service for all thermal works equipment. We are hiring in the following locations: Bismarck ND, Dekalb IL, Atlanta GA, Salt Lake City UT, Chicago IL, Austin TX (Remote) with 50% travel requirement We are looking for someone who is a detail-oriented individual who is goal-oriented with a foundational knowledge in HVAC. This individual should have good written and verbal communication skills. The Service Technician needs to be agile, professional, trustworthy with confidential information, and comfortable in a rapidly changing environment. The right person can work both independently and with a team. ThermalWorks values efficiency and strives to maintain smooth operations. Our primary focus is on providing an integrated cooling system for data centers and commercial buildings that dramatically reduces the energy demand, water consumption, and cost of cooling. It transforms the economics and eco-metrics of commercial cooling with zero-water solutions that outperform air- and water-cooled systems in any climate. ThermalWorks solutions are sustainable and cutting-edge. For that reason, we are highly selective about the people we bring on board because our work depends on it. Change and progress happen quickly, and we must be able to trust one another to be honest, communicative, reliable, and self-motivated. We seek ultra-creatives and superstar performers with a sense of humility and a hunger to make a positive impact in the world. We offer flexibility and endless growth opportunities to those who can harness their skills and talents and identify how and where to use them to add value. ThermalWorks is one of several "inspired infrastructure" companies that work collaboratively under our parent company, Endeavour Energy, LLC. At the heart of this ecosystem is a diverse group of bright, passionate, dedicated people working together to make a real difference for people and the planet. ThermalWorks is looking for someone to join our team to help us move the needle towards sustainable change. Are you ready to join the journey? Key Responsibilities Include but are not limited to: • Manage Preventative Maintenance and Service schedules., • Perform on-site quality Control for the installation of Thermal Works products, • Perform all preventative maintenance and service needs for clients, • Be available to take emergency issues when on call., • Monitor service software closely to ensure services are met on a timely schedule, • Collaboration with different departments within the company for product development and improvement, • Provide technical support for troubleshooting and repair of thermal works equipment., • 608 EPA certification, • Base line circuit analysis and troubleshooting of electrical components., • knowledge of hydronic systems, • Ability to effectively troubleshoot HVAC systems, • Understand refrigeration theory as well as hands-on applied sciences, • Good written and verbal communication skills with an emphasis on customer service, • Ability to read drawings at a basic level A fast-paced, entrepreneurial culture focused on innovation. A flexible, autonomous work environment. A culture of respect, learning, and excellence. Experienced, highly talented experts as team peers. Growth and travel opportunities. A team of change-makers having a significant impact on people and the planet. About Our Parent Company, Endeavour Energy Endeavour is the main hub—a self-sustaining incubation platform for innovation—within a larger ecosystem focused on sustainable infrastructure. It provides the space, time, and all necessary resources to take advanced technologies from ideation through development to launch. Every day we are helping innovators to develop and launch global solutions to tackle global challenges, which is no easy task. Our teams work extremely hard because we all believe in Endeavour's mission: to guarantee clean water and renewable energy to everyone, everywhere. We are working hard to decentralize infrastructure and deploy innovative energy, water, and waste treatment solutions that are more sustainable and more profitable than those currently in existence. Our team of passionate change-makers want to leave the world better than the way we found it. Endeavour prides itself on hiring talented, highly motivated people because that's what our mission requires. There is a strong sense of camaraderie between good-natured people who bring their A-game to work, every day, to make a difference. To work at Endeavour is to know that you are part of something special—something bigger than yourself. Today, we're deploying solutions that are immediately scalable and profitable, including EV charging, data center cooling, and waste to fuel systems. As we look to the future, Endeavour intends to remain at the forefront of innovation, taking on grander challenges based on the needs of our clients and of local economies. We hope that our Sustainable Habitat for Innovation towards a Purpose (SHIP) will be a model that inspires people and businesses to #jointhejourney. Together we can combine the best of what technology and the natural world can offer to ensure a regenerative/sustainable world for generations to come. Position: Field Service Technician Full-Time or Part-Time: Full-time Reports to: Director of Service Locations: Bismarck ND, Dekalb IL, Atlanta GA, Salt Lake City UT, Chicago IL, Austin TX (Remote) with 50% travel requirement

Job Description ThermalWorks LLC has an exciting opportunity for a Service Manager, Preventative Maintenance (U.S.), to join our team, responsible for the strategy, execution, and performance of all preventive maintenance (PM) programs for ThermalWorks equipment deployed within the U.S. market. This role owns PM contract delivery, renewal performance, field execution quality, and long-term equipment reliability. Startup & Commissioning and corrective maintenance are outside the primary scope of this role. The Service Manager, Preventative Maintenance (U.S.) needs to be agile, professional, trustworthy with confidential information, and comfortable in a rapidly changing environment. The right person can work equally as well independently as with a team. ThermalWorks values efficiency and strives to maintain smooth operations. Our primary focus is on providing an integrated cooling system for data centers and commercial buildings that dramatically reduces the energy demand, water consumption and cost of cooling. It transforms the economics and eco-metrics of commercial cooling with zero water solutions that outperform air- and water-cooled systems in any climate. ThermalWorks solutions are sustainable and cutting-edge. For that reason, we are highly selective about the people we bring on board because our work depends on it. Change and progress happen quickly, and we must be able to trust one another to be honest, communicative, reliable, and self-motivated. We seek ultra-creatives and superstar performers with a sense of humility and a hunger to make a positive impact in the world. We offer flexibility and endless growth opportunities to those who can harness their skills and talents and identify how and where to use them to add value. Thermal Works is one of several "inspired infrastructure" companies that work collaboratively under our parent company, Endeavour Energy, LLC. At the heart of this ecosystem is a diverse group of bright, passionate, dedicated people, working together to make a real difference for people and the planet. ThermalWorks is looking for someone to join our team to help us move the needle towards sustainable change. Are you ready to join the journey? Key Responsibilities Include but are not limited to: Preventive Maintenance Program Leadership: • Ownership of PM standards, task lists, schedules, and documentation, • Define PM scopes, frequencies, and acceptance criteria, • Ensure PM execution aligns with equipment design limits and warranty requirements, • Develop and manage tiered PM offerings and renewal strategies, • Track PM compliance, findings, and required follow-up actions Field Execution & Quality Control: • Lead U.S. PM teams and approved service partners, • Enforce Thermal Works safety, conduct, and quality standards, • Ensure consistent documentation, reporting, and close-out, • Drive continuous improvement using field data and trend analysis, • Support the hiring, training, and development of service personnel, • Ensure all service requests are handled in a timely manner based on needs, • Provide operational oversight for service call workflows, ensuring timely triage, dispatch coordination, and resolution aligned with SLA expectations, • Establish standards for service call documentation, root cause capture, and corrective action tracking to improve equipment reliability and knowledge sharing, • Partner with field teams and service partners to optimize response readiness, parts availability, and escalation pathways for complex service events Warranty & Reliability Support: • Coordinate with corrective maintenance teams when deficiencies are identified during PMs, • Ensure PM records support warranty compliance and claim defense, • Identify early failure trends and escalate issues to Engineering, • Analyze service call trends to identify recurring issues, drive preventative actions, and inform updates to PM scopes and reliability strategies Reporting & Performance Management: • Own U.S. PM KPIs, including:, • Contract fulfillment, • SLA compliance, • Repeat deficiency reduction, • Customer satisfaction, • Provide regular performance reporting to Director of Service Education and Experience • 8+ years management experience, • 5+ years technical, data center cooling/HVAC experience, • Proven experience building and scaling preventive maintenance programs, • Demonstrated leadership of distributed field teamsSpecific Skills / Abilities Today, we're deploying solutions that are immediately scalable and profitable, including EV charging, data center cooling, and waste to fuel systems. As we look to the future, Endeavour intends to remain at the forefront of innovation, taking on grander challenges based on the needs of our clients and of local economies. We hope that our Sustainable Habitat for Innovation towards a Purpose (SHIP) will be a model that inspires people and businesses to #jointhejourney so that together we can combine the best of what technology and the natural world can offer to ensure a regenerative/sustainable world for generations to come. Position: Service Manager, Preventative Maintenance Full-Time or Part-Time: Full-Time Reports to: Director of Service Location: Remote – US (with travel required to fulfill business needs)

Cross Borders with Alex seeks a Remote Travel Customer Representative based in the United States. Enjoy a supportive remote team environment and gain access to industry perks while delivering exceptional service to clients. In this 100% work-from-home role, you will support travelers before, during,

A customer service provider is seeking a Remote Customer Care Specialist to assist clients via chat, email, and phone. Join a team committed to delivering great customer experiences while enjoying the flexibility of remote work. This role focuses on providing support for inquiries, troubleshooting,

A healthcare services provider is seeking a Bilingual Customer Service Representative to provide support and service to patients and clients. This remote role requires handling high-volume calls related to billing and medical claims, using established procedures to ensure compliance and customer sat

A remote customer support company is looking for motivated professionals to join their team. In this role, you will handle customer-service and sales calls, follow detailed procedures, and resolve customer issues effectively. The ideal candidate will have strong English communication skills, a tech-

A leading retail company is looking for a Customer Service Specialist to support Spanish and English-speaking customers from a remote environment. Candidates should have at least 12 months of customer service experience and be able to manage a high volume of inquiries. Responsibilities include troub

Working as a Customer Service Agent ("CSA") is central to demonstrating that we understand the demands of air travel and our goal is to make the experience as smooth and enjoyable as possible.

A financial services company is seeking a Customer Support Agent to provide support for clients managing their retirement plans. This role includes assisting customers via phone, email, and chat in a remote work environment. Ideal candidates should have strong communication skills and previous custo

We're currently looking for individuals across the country to take part in remote paid market research, including online focus groups, product trials, and consumer studies. Most research studies are conducted remotely from home, though some may be in-person. Comfort participating in remote, market r

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. This role is entirely remote and offers full-time/Part time hours with flexibility. We're seeking someone who is great with people, building relationships, and putting customers first.

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a customer service representative agent or someone j

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a customer service representative agent or someone j

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking indiv

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a customer service representative agent or someone j

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a customer service representative agent or someone j

We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Service Representative, you will serve as a main point of contact for our customers by handling inbou

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a customer service representative agent or someone j

Location 1170 Route 17M Suite 5, Chester, NY, 10918, United States.

Location 140 Cooper Ave, Tonawanda, NY, 14150, United States.Description Requirements Summary.

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a customer service representative agent or someone j

As a Customer Service Representative - State Farm Agent Team Member with Deanne Gleeson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coor

Health-Dental-Vision / 401(k) plan / Time Off - As a Customer Support Specialist, you will: Provide exceptional customer service through phone, email, and chat support; Troubleshoot and resolve technical issues for clients; Collaborate with cross-functional teams to ensure efficient and effective pr

DOE / Comprehensive health & welless benefits / Generous PTO / Equity Eligibility - As a Customer Support Specialist, you will: Provide exceptional customer service by responding to inquiries and resolving issues through various channels such as phone, email, and chat; Utilize product knowledge and

You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. As a Customer Service Representative - State Farm Agent Team Member with Pete Sleasman - State Farm Agent, you will generate

The Alterations Customer Service Representative (CSR) is a critical role for the successful operation of the Alterations department and completing tasks that contribute to providing superior customer service. Responsible for providing an exceptional service experience to multiple customers at one ti

Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments. If you are a customer service representative agent or someone j