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Job Description: Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection. Summary: The Marketing Strategic Partner works with marketing and business stakeholders to develop and implement marketing strategies and plans for global marketing campaigns and programs. They do this to advance the Revenue, Relationship and Reputation goals of the company, by ensuring effective analysis, planning, development, implementation, measurement, and reporting for the assigned programs. Amongst other sponsorships and marketing programs, this position will hold a primary responsibility for forwarding FM’s aims in the sports sponsorship arena. We have existing relationships with Rory McIlroy, the LPGA, Boston Common Golf and others, and are looking to maximize the investment and potentially enter other similar investments. This is an exciting opportunity to help activate our sponsorships through the development and execution of marketing programs that build awareness of and familiarity with FM as a leading provider of commercial property insurance. In addition to sports sponsorships, this role will include responsibility for other sponsorship activations, related events, and marketing programs supporting FM’s insurance business. Schedule and Location: This position is located at our Corporate Headquarters in Johnston, RI. Domestic and international travel is required 10-15% throughout the year. This is a full-time office-based position with flexibility for two remote working days each week based on business needs. • Lead development and oversee execution of marketing strategy, campaigns and plans, with an emphasis on sports marketing and sponsorship activation., • Build relationships with Marketing, Client Service, Sales, and Operations peers within and outside FM to ensure collaborative marketing strategies and the best use of resources to achieve desired results., • Ensure all work is done within agreed-to marketing practices and procedures, and in alignment with the brand positioning, compliance and personalized as appropriate., • Create and coordinate execution of omnichannel integrated marketing plans across channel partners, including paid media, social, enablement, PR, multimedia, interactive/web, direct mail, events, and brand experience, aligned to audience journeys and ABM plans, working closely with Sales, Operations, Client Service and other internal and external colleagues., • Contribute to management of agency and vendor relationships for the assigned programs., • Collaborate with local marketing teams to ensure marketing plans are relevant to applicable markets and address key accounts., • Follow established processes to optimize the effectiveness, efficiency, creativity, agility and quality of programs and tools designed for the market and client-facing teams., • Monitor metrics to measure the effectiveness of marketing programs; track, analyze, and report on results to optimize impact., • Exhibit the leadership, skill, and ability to influence and drive alignment of marketing activities to ensure message consistency and best-in-class client experience., • Develop a good understanding of client and partner needs and the Client Service and Sales processes to ensure the needs of the business are addressed., • Ensure projects stay within established budgets and meet objectives., • Bachelor’s degree in marketing, Communications, or Business. Required Work Experience: • 5+ years of marketing experience is required, with an emphasis on sports marketing or sponsorship activation in a corporate and/or agency setting. Highly Preferred Work Experience: • 8-10 years of increasingly responsible positions in a corporate and/or agency setting., • Experience using groundbreaking media; digital marketing savvy., • Global experience in a corporate environment. Required Skills: • Understands the business objectives of assigned campaigns and knows which marketing plans and tactics will support achieving the objectives at a global and regional level., • Apply knowledge of marketing to decide how best to prioritize plans and campaigns to achieve Corporate and Operations objectives., • Good knowledge of marketing tools, tactics, and techniques in general., • Solid understanding of the business priorities of FM and its various business units., • Demonstrated ability to develop, deliver and run global and locale integrated marketing plans with detailed objectives and proven ROI., • Consistent track record of delivery to tight budgets and deadlines., • Excellent communication and creative thinking skills., • Demonstrated project management skills., • Strong interpersonal skills-demonstrated teamwork skills., • Customer focused., • B2B experience. Highly Preferred Skills: • A balance of “hands-on” and strategic leadership skills., • Strong decision-making skills., • Uses data and other inputs to make decisions, owns decision, and takes accountability for work using strong organizational and analytical skills., • Proven track record of delivery to tight budgets and deadlines., • Excellent communication and creative thinking skills., • Demonstrated project management skills., • Strong interpersonal skills - demonstrated teamwork skills., • Client focused., • Comfortable to engage with Senior Leadership., • Experience using cutting-edge media., • Adaptable: Open to change in response to new information, unexpected circumstances, and/or ability to work in ambiguous situations. The hiring range for this position is $120,400 - $173,100 annually. The final salary offer will vary based on individual education, skills, and experience. The position is eligible to participate in FM’s comprehensive Total Rewards program that includes an incentive plan, generous health and well-being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work, time off allowances and much more. FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.

The Role Join our team of Customer Service Representatives, also knowCustomer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity’s valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect… As a new CRA, you’ll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: The Expertise and Skills You Bring • Aptitude and dedication to complete the FINRA SIE ®, Series 7 Top Off and Series 63 exams through our industry-leading licensing program., • Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making., • A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient., • Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions., • A desire for growth and a mindset that generates long term success through adaptability and personal accountability., • Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution. The Team Our Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community. Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. ___ Series 07 - FINRA, Series 63 - FINRACustomer Service, Sales Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

The Role Join our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity’s valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect… As a new CRA, you’ll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: The Expertise and Skills You Bring • Aptitude and dedication to complete the FINRA SIE ®, Series 7 Top Off and Series 63 exams through our industry-leading licensing program., • Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making., • A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient., • Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions., • A desire for growth and a mindset that generates long term success through adaptability and personal accountability., • Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution. The Team Our Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community. Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. ___ Series 07 - FINRA, Series 63 - FINRACustomer Service, Sales Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Friar Violet is a consulting and search firm. This role is for a client, an award winning law firm based in RI. This leadership role shapes the first impression of our firm and plays a key role in our ongoing commitment to treating every client with dignity, compassion, and exceptional service. Leadership, Coaching & Team Development • Lead, motivate, and mentor a large team of hourly Client Acquisition professionals, including remote team members., • Build a positive, team-oriented culture rooted in empathy, accountability, and extraordinary client service., • Provide ongoing coaching, call reviews, development plans, and feedback to strengthen performance and service quality., • Recruit, train, and develop intake staff to support team growth and operational continuity., • Conduct weekly forecasting, one-on-one performance meetings, and quarterly progress reviews with each representative., • Partner with the Leadership Team to define intake strategy, staffing needs, and long-term service goals., • Lead department-specific operational projects that advance efficiency, client experience, and service excellence. Client Acquisition & Service Excellence • Oversee all activities related to nurturing new inbound leads and converting qualified leads into new clients for the firm., • Ensure every caller receives professional, compassionate, and timely service that reflects our firm’s values., • Monitor and elevate the quality of conversations, documentation, and client interactions. Operations, Workflow & Process Improvement • Manage the day-to-day workflow of calls, leads, follow-ups, chats, texts, and emails., • Maintain consistency in scripts, qualification criteria, follow-up procedures, and compliance practices., • Implement technology upgrades, process improvements, and efficiency enhancements to support a high-performing intake operation., • Set, monitor, and report on daily, weekly, and monthly KPIs including:, • speed to answer, • lead response time, • contact rate, • qualified conversions, • QA scores, • productivity and service-level adherence, • Use data to drive performance, staffing decisions, and process adjustments., • BA/BS in Business or related field preferred., • 5+ years of successful sales, contact center, or client service team management, preferably supervising 10+ staff., • Proven success meeting or exceeding goals in a service-based or professional services environment., • Strong leadership and communication skills with demonstrated success motivating hourly teams., • Deep understanding of CRM systems, intake workflows, and sales/service best practices., • Highly customer-focused with the ability to anticipate client needs and respond with urgency, care, and professionalism., • Results-oriented with strong analytical skills and experience managing metrics, pipelines, and forecasting., • Experience with sales enablement or workflow technology., • High emotional intelligence with a demonstrated commitment to a client-first approach., • Law firm or professional services experience is strongly preferred.

This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025! About the role: Based in the Providence, Rhode Island area, this role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Software Account Executive conducts greater than 50% of their work outside their home office (to visit local businesses). • Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs (90%), • Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs (10%)., • Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.)., • Participates in sales meetings, call calibrations, and training as needed. About Thryv- End-to-end client experience platform: Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market. We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand. In This Role, You’ll Get To: • Help market, sell and grow local business market share, • Defend small business America and the American Dream, • Hunt for new business (90%), as well as take care of existing clients (10%), • Become a SaaS (Software as a Service) expert, • Receive world-class training (8 weeks virtual), • Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy, • Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business, • Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products, • Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future We Are Looking for People Who: • We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners, • Who are engagement gurus while properly managing expectations, • Have the desire and commitment to do what it takes to be successful in sales, • Have a positive outlook and a strong ability to take responsibility for their successes and failures, • Goal oriented…you’re known for destroying your sales goals, • Persuasive…you can explain software solutions in simple terms, • Exceed sales quotas and expectations, • Build and nurture a pipeline of prospects and close deals, • Develop great solutions to help customers WIN!, • Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must. Basic Qualifications • 4+ years of related sales experience (7+ years is preferred), • 3+ years of experience in an (outbound) full sales cycle role is required, • Experience in a SaaS role or company is preferred, but not required, • The ideal candidate will have experience in Enterprise-level sales (not a requirement), • Strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite, • Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships., • Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands, • Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures, • Strong technical skills with proficiency in MS office and the ability to learn new programs and systems, • Associate degree (or international equivalent) or equivalent experience required Who We Are At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning. Find out more at corporate.thryv.com/careers/ Belonging at Thryv We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success. Requisition Detail and Process This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons. Our Commitment to Equal Opportunity Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment. The estimated on-target earnings (OTE) for this role, which includes base salary and incentives, is $144,800 per year, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above.

GENERAL PURPOSE OF THE JOB: Tremco CPG, Inc. and WTI are currently looking for a Service Regional Business Manager in our Northeast region. The Regional Business Manager (RBM) is responsible for leading and managing all aspects of their assigned region, which includes, but is not limited to, setting strategic direction, providing customer service and sales support, managing regional personnel, ensuring regional profitability and performance, and contributing to a culture of teamwork and quality. The RBM will serve as the liaison for the region and coordinate communications with all levels of staff within WTI and Tremco Roofing and Building Maintenance. The RBM will maintain and enhance customer relationships, providing face-to-face business support and services. The RBM will also work with field and sales personnel to achieve continuous improvement initiatives and promote synergies between sales and WTI. Assigned regions are subject to change based on business needs. Essential Duties And Responsibilities • Direct region's WTI personnel and work cross-functionally with other Tremco and WTI external and internal departments to maximize efforts and results in sales, compliance, safety, and profitability., • Serve as a liaison between headquarters and the field to ensure effective two-way communication and achieve positive results., • Develop an ongoing strategy to manage and grow existing business within existing markets and with all new strategic markets developed by WTI or Tremco Roofing and Building Maintenance management., • Assess daily operational situations to identify potential crisis management, safety, and escalation protocols., • Determine solutions to project issues, including but not limited to field resource management, workload balance, job site conditions, and product management issues., • Travel to job sites as needed to provide support to regional resources, including rooftop projects., • Travel to customer or sales meetings as needed to support business or regional activities., • Manage all WTI personnel in the assigned region, with personnel numbers ranging from 10 to over 100, depending on the region's sales volume., • Develop regional resources for daily operations, growth, and employee development., • Identify resource or employee concerns and resolve them promptly, engaging the appropriate HR or WTI management as needed., • Ensure that documentation on employee issues is submitted promptly to the HR department., • Act as an agent of change and improvement, and adapt quickly to changing business priorities., • Manage regional financial data, including identifying trends, correcting utilization, and addressing issues related to gross margin and/or operating income. Review individual job financials and make necessary adjustments to address poor performance and prevent recurring problems., • Forecast, analyze, and report on sales, establishing financial performance metrics. Define criteria for success and provide leadership to achieve regional team goals., • Develop workforce planning, recruiting, and retention strategies to optimize the region's performance., • Establish, define, and communicate a clear strategic direction and targets for achieving goals within the regional team., • Facilitate a culture of teamwork and excellence throughout the region and the organization., • Communicate and implement company policies and procedures within the region and support throughout the organization as required., • Work directly with the Managed Asset team to facilitate and provide support for designated national accounts., • Communicate with regional partners (other RBMs, supervisors, construction managers, etc.) to provide or obtain resource and technical support., • Additional duties as assigned by senior leadership. Experience • 5-10 years of prior experience in a results-oriented leadership role for a regional, cross-functional team within the building construction industry., • Prior experience leading a large staff in remote multi-state locations., • Experience in an influential role where extraordinary results were achieved through accountability and leading others to achieve and maintain a high standard of performance., • Prior experience clearly defines expectations, articulating ideas, thoughts, and views, and providing continual, timely, frank, and direct feedback to others., • Proven experience with setting strategy and establishing plans for business growth., • Prior experience working between multiple departments that support regional compliance and profitability., • Must have prior hands-on experience with handling business transactions, procedures, and practices, including but not limited to pricing, company vehicles, safety, order entry, estimating, general contracting procedures, designation and duties of employees, warranties, quality assurance practices, service offerings, etc. Other Skills And Abilities • Can service customers in a compliant and financially solvent manner., • Understanding of contract management and processes., • Intermediate skills with financial data and mathematics (understanding statistics, business metrics, gross margin, operating income, cost management, etc.)., • Excellent written and verbal communication skills, including the ability to make professional presentations to others., • Must have excellent organizational skills to multitask in a fast-paced environment., • Must be able to create strategic plans and measure and analyze results., • Strong problem resolution skills with the ability to effectively communicate with all personality types., • Strong computer skills, including Outlook, Word, Excel, PowerPoint, and Adobe., • Must be able to use technology to perform company tasks (expense management, time keeping systems, intranet, etc.)., • Ability to travel 50-75% of the time, depending on the season, to any location required within the US, with possible international travel., • Must reside within the designated region, unless approved by the VP of WTI. The salary range for applicants in this position generally ranges between $147,000 and $185,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Job Description POSITION SUMMARY: The Service Desk Engineer is responsible for end-user support and engineering responsibilities. Responds to telephone calls and emails for technical support. Identifies, researches, and resolves technical problems regarding desktop hardware, software, tracks and monitors problems to ensure timely resolution; effectively communicates with end users and management. This position emphasizes problem-solving, system implementation, process improvement, and automation, all with a focus on user experience and operational excellence. Essential Functions: End-User Support • Deliver in-person and remote assistance for Windows 11/macOS desktops and laptops, mobile devices (iOS/iPadOS/Android), peripherals, multi-function printers, and core business applications, • Troubleshoot and administer Active Directory/Entra ID, Conditional Access Policies, MFA, and SaaS-based solutions, • Own the full lifecycle of end-user computing equipment, including procurement, deployment, maintenance, optimization, and retirement, • Oversee employee onboarding and offboarding, ensuring timely provisioning and deprovisioning of access and equipment, • Deploy, configure, maintain, and secure virtual Windows/UNIX/Linux servers using Type 1 hypervisors, • Participate in monthly patching rotations for end-user devices and infrastructure servers, including after-hours maintenance windows, • Maintain hardware and software inventory, ensuring license compliance and lifecycle planning, • Drive continuous improvement by identifying recurring issues, documenting solutions, and implementing preventive measures, • Collaborate with software developers, information security, infrastructure engineers, and business units on projects to implement or improve systems and processes Qualifications • Associate’s Degree in computer science or engineering, or related field, Bachelor’s preferred, • 5+ years in a service desk, desktop support, or engineering role within a professional IT environment, • Excellent verbal and written communication skills with a customer-service oriented ability to explain technical concepts to non-technical users, • Proficiency with Microsoft 365 applications and administration (Exchange Online, Teams, SharePoint, OneDrive), Microsoft Defender for Endpoint and Office 365, as well as Windows 11 troubleshooting, • Experience designing, implementing, monitoring, and maintaining IT processes and documentation, • Experience with hybrid Active Directory environments, • Strong SQL skills, including writing queries and troubleshooting data issues;, • Understanding of ITIL/ITSM practices and ticketing systems such as ServiceNow, Freshservice, or Zendesk, • Experience deploying and maintaining virtual server environments (VMware vSphere, Microsoft Hyper-V), • Proficiency in PowerShell, Python, or Bash for scripting and automation (user provisioning, Exchange administration, system monitoring), • Demonstrated experience with storage, backup, and recovery solutions (Commvault, Veeam, Veritas, Pure Storage), • Experience troubleshooting and maintaining network infrastructure or firewalls, • Demonstrated commitment to continuous learning through certifications, training, or professional development Work Environment / Physical Demands • Standard office environment, • Must be able to perform physical activities including lifting equipment (up to 50 lbs. unassisted), bending, standing, climbing, and walking Attendance Requirements • Monday–Friday, 8:00 AM – 5:00 PM, • Occasional after-hours support will be required for patching and maintenance

Job DescriptionSalary: $22.50 to $26.50 per hour About Suzor IT: Suzor IT provides a turn-key technology department for K-12 schools and Municipalities. Our team works closely with K-12 students, teachers, parents, and municipal employees to help them implement and utilize technology on a daily basis. An Ideal Candidate Is: An ideal candidate is someone who is friendly, eager to learn with a passion for helping people. If you come with the people skills, we can teach you the tech skills. Helpdesk Technician Job Description We are looking for an individual to work directly with our K-12 and/or Municipal customers. The day-to-day role will include helping teachers teach, students learn, and municipal employees serve their communities through supporting their technology needs. The Help Desk Technician is responsible for ensuring a smooth and efficient operation of the organization's IT infrastructure by responding to user inquiries, resolving problems, and escalating issues when necessary. The individual will be working alongside a team which includes a lead technician, virtual office tech, and a Director of IT to meet the goals and needs of the school. Help Desk Technician Responsibilities: • Providing support to users over the phone or via remote access. This includes communicating technical information in a clear and understandable manner to non-technical users., • Establishing good relationships with all departments and colleagues., • Diagnosing/troubleshooting issues with computer software, peripherals, and hardware., • Installing and configuring hardware and software components., • Repairing or replacing damaged hardware., • Educating staff on best technology/security practices., • Performing tests and evaluations of new software and hardware., • Creating and managing technical documentation., • Providing basic computer training. Help Desk Technician Requirements: • 2+ years of customer service experience., • Relevant License/Certification - CompTIA A+ (Preferred), • Excellent written and verbal communication skills., • Good interpersonal skills., • Attention to detail., • Good problem-solving skills. Help Desk Technician Compensation, Benefits, Schedule, and Location • Compensation: $22.50 to $26.50 per hour, • Schedule: Tuesday to Thursday (7:00 am to 3:00 pm), • Location: This position may require some travel., • Benefits include:, • 401(k), • Paid time off, • Mileage reimbursement

Earn revenue from day one. Certification is now paid! If you're patient, have retail customer service experience and looking for a fast paced, flexible gig consider a new Spanish bilingual educational support program on the Arise® Platform. This program needs customer-focused individuals to help support callers with ordering educational learning resources. Problem solvers are welcome-those who have the drive to support customers inquiries and ensure orders are received in a timely manner. This is a fast-paced, high-call-volume program currently available through the Arise® Platform. The Arise® Platform is an online portal that connects you to remote customer service opportunities with big-name brands. Through the platform, you can provide remote customer support, earning extra revenue while saving time and money on costs associated with working outside of the home. The Arise® Platform has various well-known clients available-including this opportunity with an educational support resources provider -and you could start earning in just a few weeks. What you will do as an Inbound Customer Support Representative: • Receive inbound calls from customers answering questions and resolving issues to the caller's satisfaction., • Deliver excellent service by actively listening and helping callers uncover the best solution., • Minimum of one year of consistent inbound call support experience in a customer-facing environment (within the past two years)., • Retail support experience is preferred but not required., • Quiet and secure workspace to manage a consistent flow of calls., • Wired internet connection with required speeds (ping <50 ms; download >25 Mbps; upload >10 Mbps; minimum 8GB RAM)., • High School diploma or equivalent., • Two or more years of experience in a customer-facing call center environment (preferably with an online bill pay service, financial institution, or technical support).

As the Operational Excellence & Consulting Principal , you will work alongside cross-functional teams to significantly improve business models and end-to-end processes that start and end with the customer. During an engagement, you will successfully lead activities that diagnose issues, design solutions, help the business implement the solutions and support measuring the business outcomes. In addition to leading a variety of reengineering activities, you will also act as a change agent to ensure solutions are implemented and expected business results are achieved. This individual must have strong leadership, problem solving and communication skills. Primary responsibilities include: Continuous Improvement & Process Reengineering Execution Successfully lead teams through all phases of complex, cross functional improvement initiatives using Lean, Six Sigma, Reengineering or similar business transformation methodologies. Lead high impact diagnostic engagements to evaluate current-state processes, performance gaps, and improvement opportunities. Champion a structured approach to problem solving, root cause analysis, and process redesign. Establish, monitor, and report measurable KPIs, ensuring improvement initiatives deliver sustainable outcomes. Strategic Leadership & Executive Partnership Serve as a trusted advisor to senior leaders, assessing business challenges and identifying opportunities for operational excellence. Demonstrate the ability to develop, scope and oversee complex engagements that deliver meaningful results and realized business value. Present findings, recommendations, and business cases to executive stakeholders with clarity and influence. Program Management & Governance Oversee project pipelines, prioritization processes, and execution governance to align with enterprise strategy. Identify and mitigate risks, remove barriers, and ensure initiatives remain on time, on budget, and on scope. Develop and deliver executive ready reporting, insights, and updates Operational Excellence Framework Development Advance the organization’s maturity in continuous improvement by developing standards, toolkits, and best practices. Drive adoption of operational excellence principles across business units through coaching, training, and structured change management. Stay abreast of the latest trends and best practices within the operational excellence practice and across other companies and industries Qualifications, Education, Certifications and/or Other Professional Credentials Required Qualifications Education: A BS/BA is required (science/engineering preferred); A Master’s degree or equivalent experience is required in operations or process reengineering. Experience: You have 7-10 years of experience in operational improvement, financial services, banking and/or consulting with a record of accomplishment of leading cross-business, cross-function initiatives that resulted in significant value-add. Preferred Qualifications Process Transformation: Y ou demonstrate a breadth and depth of knowledge in operational improvement frameworks, methodologies, and toolkits; experience with Lean, Six Sigma, Hammer Process Reengineering, Change Management and Organizational Design. Strategic Thinking: You can link strategy to execution and have experience in taking risks and learning from failures. Leadership: You are a self-starter and can challenge the status quo, take risks, envision the future, enable, empower, and motivate others. Problem Solving: You are comfortable with ambiguity and can understand complex problems; can identify, analyze, synthesize, and resolve critical business issues; can offer creative insights that result in practical solutions and significant value-add. Communication You are a strong communicator and comfortable speaking with and presenting to senior leadership using a variety of tools, strategies, and media that foster transparency, collaboration and most importantly, trust. Change Management: You can independently influence others using a variety of tactics. You can develop and maintain relationships that are comfortable facing adversity and addressing conflict. You can empower others to turn ideas into business results by utilizing standard programs and project management tools. Facilitation: You are an expert who is able to lead process improvement sessions that document current and future state processes and identify issues and pain points. Hours & Work Schedule Hours per Week: 40 hours Work Schedule: Hybrid model (4 days in office/1 day remote) The salary range for this position is $140,000- $160,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit . LI-Citizens2 Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Customer Service / Remote] - Anywhere in U.Medical-Dental-Vision-401(k) with match / Hours: 6p-2a HST - As a Call Center Specialist, you will: Answer incoming calls from clients seeking information about pet hospice services; Provide compassionate and knowledgeable support to pet owners during diffi

Customer Service / Fully Remote] - Anywhere in U.Competitive pay / $500 retention bonus / Medical, dental, and vision / 401K / PTO / Equipment provided / Paid training - As a Call Center Support Rep you'll: Receive a large volume of inbound phone calls; Assist with outbound call campaigns; Answer ge

Call Center / Customer Service / Fully Remote] - Anywhere in U.Competitive pay - As a Customer Support Rep you'll: Manage large amounts of incoming phone calls; Identify and assess customers' needs to achieve satisfaction; Build sustainable relationships and trust with customer accounts through open

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview Role specifics: • Jurisdictions experience: CT, MA, NH, RI, VT, • Active Adjusters’ Licenses: CT, NH, RI, VT, • Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims, • Interact extensively with various parties involved in the claim process to ensure effective communication and resolution, • Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process, • Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements Ideal candidates for this position will have: • Claims Background: Workers compensation indemnity/lost time claims, • Jurisdictional Experience: CT, MA, NH, RI, VT, • Investigate, evaluate, and resolve complex indemnity/lost time workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution, • Work in partnership with our clients to deliver innovative solutions and enhance the claims management process, • High School Diploma, • Minimum of 5 years related claims experience, • Appropriately licensed and/or certified in all states in which claims are being handled, • Knowledge of accepted industry standards and practices, • Bachelor's Degree #LI-KQ1 #LI-Remote #TST1 Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Introduction At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview Role specifics: • Jurisdictions: CT, NH, VT, RI & MA, • Licenses: CT, NH, VT & RI, • Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims, • Interact extensively with various parties involved in the claim process to ensure effective communication and resolution, • Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process, • Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements Ideal candidates for this position will have: • Claims Background: Workers compensation indemnity/lost time claims, • Jurisdictional Experience: CT, MA, NH, RI, VT, • Investigate, evaluate, and resolve complex indemnity/lost time workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution, • Work in partnership with our clients to deliver innovative solutions and enhance the claims management process, • High School Diploma, • Minimum of 5 years related claims experience, • Appropriately licensed and/or certified in all states in which claims are being handled, • Knowledge of accepted industry standards and practices, • Bachelor's Degree #LI-KQ1 #LI-Remote Compensation and benefits We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: • Medical/dental/vision plans, which start from day one!, • Life and accident insurance, • 401(K) and Roth options, • Tax-advantaged accounts (HSA, FSA), • Educational expense reimbursement, • Digital mental health services (Talkspace), • Flexible work hours (availability varies by office and job function), • Training programs, • Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing, • Charitable matching gift program We value inclusion and diversity ___ to review our U.S. Eligibility Requirements Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

Job Description Position Overview: The Technical Sales Representative is a trade-experienced sales professional responsible for estimating, pricing, and selling commercial work within their assigned trade. TSRs are accountable for meeting individual bid volume and margin goals while working collaboratively with Business Development and Account Management to convert opportunities into profitable projects. Essential Job Functions • Meet individual monthly bid volume and margin performance targets., • Prepare accurate and competitive estimates in ServiceTitan (ST) based on technical leads, BDR opportunities, and Account Manager referrals., • Conduct job site visits to assess scope, conditions, and technical requirements., • Participate in joint site visits with Business Development Representatives and Account Managers as needed., • Collaborate with BDRs and Account Managers on new and existing sales opportunities., • Maintain clear and timely communication regarding pricing, scope changes, and opportunity status., • Support the Assistant Sales Manager in maintaining estimate quality, consistency, and profitability., • Ensure timely turnaround of estimates to support sales cycle expectations., • Perform other duties as assigned to support the Commercial Sales organization, operational needs, and business objectives. Required Skills and Experience • Minimum 5–8 years of hands-on experience in the applicable trade (HVAC, Plumbing, Electrical, Sheet Metal, or related field)., • Strong technical knowledge enabling accurate job scoping, pricing, and estimating., • Prior experience in estimating, sales, or project pricing within a commercial environment., • Ability to read and interpret plans, specifications, and job site conditions., • Proven ability to meet individual bid volume and margin goals., • Experience collaborating with business development and account management teams., • Proficiency with estimating and CRM tools (ServiceTitan preferred)., • Strong communication and customer-facing skills., • Ability to manage multiple estimates and deadlines simultaneously. Environment • Primarily based in an office environment with frequent travel to customer locations and active job sites., • Regular interaction with multiple internal teams and external customers; office work may involve periodic interruptions., • Noise level in the work environment is typically moderate., • Regular travel to field sites, customer facilities, and job locations is required., • Work may involve visiting active job sites and mechanical spaces, including but not limited to rooftops, crawl spaces, ladders, confined spaces, and uneven or elevated terrain., • Exposure to varying environmental conditions, including heat, cold, rain, snow, and other weather elements., • Must be able to safely navigate job site conditions while complying with all Company safety policies and procedures., • Work hours may periodically include early mornings, evenings, weekends, and holidays based on business and customer needs., • Remote work may be permitted with prior management approval, based on business requirements and role responsibilities. Physical Abilities • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, • While performing the duties of this job, the employee is regularly required to use a computer for extended periods of time, including long periods of sitting, keyboard entry, use of office equipment, use of computer monitor, • Ability to speak concisely and effectively communicate, • Be able to communicate using a computer and phone/smart device, • Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust, • May require physical effort and cardiac endurance while reaching with hands and arms, stooping, kneeling, crouching, standing, walking, balancing, bending, leaning, kneeling, walking, and climbing, • Carrying supplies, up to 25 lbs.

Job Description95,000 - 115,000 Why Join Our Team? Custom Building Products is a recognized industry leader in tile and stone installation systems, proudly serving customers for over 50 years. We are committed to delivering innovative, high-performance solutions backed by exceptional technical expertise and customer support. Our dedication to quality and continuous improvement has made us a trusted partner for professionals across the construction and remodeling industries. We also foster culture of growth and opportunity for our employees. We are currently seeking a motivated Territory Sales Manager to join our team in the New England region. You must be a highly motivated and results-driven Territory Sales Manager to oversee and grow sales in the New England region, with a focus on Maine, Vermont, New Hampshire, Massachusetts, Connecticut and Rhode Island. Reporting directly to the Regional Sales Manager, the Territory Sales Manager will be responsible for driving sales of Custom Building Products, while developing and managing relationships with both direct and non-direct construction accounts across the designated territory. This role plays a critical part in executing the company's sales strategy and is ultimately accountable for achieving sales targets and expanding market presence within the assigned region. What we Offer: • Work-Life Balance: We understand the importance of achieving your professional goals without compromising your personal life., • Career Growth: Join an industry leader renowned for world-class design, manufacturing, sourcing, and distribution. This is an opportunity to propel your career forward. Responsibilities: • Develop and maintain territory specific information relative to competitors in the market to aid in the development and implementation of aggressive plans to defend and grow our market position., • Manage financial information relevant to sales volume, margins, market growth and profitability of the territory., • Manage internal communications, corporate directives, and interpersonal relationships with operations personnel., • Responsible for new business development via prospecting, qualifying, selling, and closing as well as generating ideas that contribute to territory, business unit, company vision and profitability., • Contribute to executive management staff regarding market trends, policies, budgets, and industry trends and standards., • Achieve assigned sales territory objectives through steering effort to profitable products and profitable customers by maximizing promotion and sales activity., • Control expenses to meet budget guidelines. We Require: • 3-5 years sales experience in construction or building products, preferably in the tile and stone installation and tool industry., • A demonstrated track record in developing and managing a high volume of new and existing accounts on a regular basis, including all aspects of the sales cycle from inception of revenue and profit strategy through closing to meet and exceed business objectives., • Candidates should have a bachelor's degree., • Strong organizational skills for proper territory planning and/management to lead to sales growth., • Strong customer service orientation., • Excellent written and verbal communication skills, as well as excellent presentation skills., • Ability to self-motivate and multi-task and work independently or within a team. The process is simple. Click on the “apply” button to get started. Good luck!

Job Description Opening its doors over 45 years ago, FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S. We are currently looking for a Network Administrator I to join our team in Lincoln, Rhode Island. This role is responsible for assisting with the configuration, monitoring, and basic administration of local and wide area networks (LAN/WAN), user accounts, and desktop systems. The position serves as the first line of technical support for end users, helping to resolve hardware, software, connectivity, and access issues. This is a full-time, on-site position Monday-Friday. ESSENTIAL DUTIES AND RESPONSIBILITIES • Manage and maintain Active Directory users/groups/permissions/roles., • Manage and maintain company’s Office365 environment., • Monitor all system resources using tools such as PRTG and attend to/escalate critical issues., • Maintain, configure, test, and document companywide backup processes using Veeam Backup and Replication Suite., • Add, remove, and change authorities for network users for internal applications., • Resolve problems reported by end users for local and wide area networks, personal computers, and networking equipment (switches, routers, etc.), • Respond to the needs and questions of network users concerning their access to resources on the network and/or the operation of various software programs., • Respond to assigned help desk support tickets through ticketing software in an efficient and timely manner., • Respond to security incident tickets provided to us by our MSSP., • Apply routine operating system, firmware, and application updates across networked systems under direction from senior IT staff; ensure patching follows security policies and change management procedures., • Assist in monitoring and maintaining endpoint security tools (e.g., antivirus, EDR, Windows Defender), escalating threats or anomalies as needed., • Maintain accurate records of network devices, hardware, and software inventory using centralized asset management systems., • Assist in configuring and supporting VPN clients and remote desktop access solutions., • Additional duties as assigned or requested. Requirements EDUCATION and/or RELEVANT EXPERIENCE • High School Diploma required. Bachelor of Science Degree in either Computer Science, MIS, or IS preferred., • 3-5 years of experience in a network administration role., • Certifications by Microsoft, Cisco, and/or Comp TIA highly preferred. QUALIFICATIONS • Fundamental to Intermediate level of knowledge in network administration., • Fundamental to Intermediate level of understanding of network security principles., • Intermediate level of knowledge in Office365 Suite., • Intermediate level of knowledge in desktop troubleshooting and support practices., • Intermediate understanding of Teams and SharePoint administration., • Proficient with Microsoft Operating Systems (Win10+, Server 2016+)., • A working knowledge of MS Active Directory Services/Group Policy/Permissions., • Must demonstrate strong interpersonal, organizational, attention to detail and multi-tasking skills, and effective written and oral communication skills., • Must work effectively, independently and with all levels of employees., • Must exhibit a strong customer service philosophy and attitude and maintain a high level of confidentiality., • Experience with cloud platforms and AWS a plus PHYSICAL REQUIREMENTS While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision required by this job include close vision, distance vision, peripheral vision, and focus adjustments. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex or gender, national origin, disability, or status as a protected veteran. Benefits Why Join Us? • Employee Ownership through our Employee Stock Ownership Plan (ESOP): When you join our team, you’re not just an employee—you become an employee-owner, sharing in the success of our company and shaping its future., • Culture of CARE for our Employees: We go beyond traditional health and wellness programs, offering in person and virtual Care Partners whose only mission is the health and happiness of our employees and their families. Benefits include: • 401(k) & Roth + Employee Stock Ownership Plan, • Medical, Dental, Vision & Life Insurance, • Vacation, sick leave and paid holidays – including your birthday!, • Employee Assistance & Care Programs, • Additional perks & employee award programs Ready to grow with us? Apply today! Hiring Pay Range: $34.62 - $36.54 per hour ($72,000 - $76,000 annually)

Job Description We are looking for a dedicated Remote Travel Support Specialist to ensure our clients have a seamless journey from start to finish. In this role, you will be the primary point of contact for travelers, resolving inquiries and managing itinerary changes with efficiency and empathy. If you are a problem-solver who loves travel, we want to hear from you. Key Responsibilities • Act as the first line of support for clients via email, chat, and phone regarding their travel plans., • Process booking modifications, flight cancellations, and special accommodation requests promptly., • Troubleshoot travel-related issues in real-time to minimize client stress., • Maintain up-to-date knowledge of travel requirements and destination protocols to advise clients accurately., • Problem Solver: You remain calm under pressure and can think on your feet., • Tech-Savvy: You are comfortable learning new booking platforms and working with remote communication tools., • Communicator: Excellent written and verbal English skills are a must., • Experience: Previous background in customer support or the travel industry is highly valued., • 100% Remote / Work-from-home setup., • Flexible scheduling to maintain work-life balance., • Comprehensive training on our travel systems., • Travel perks and industry discounts.

Job DescriptionEquipNet is seeking a Field Service Engineer to provide expert technical support for a wide range of laboratory instrumentation, with a primary focus on LC-MS and GC-MS systems. This role includes remote and on-site support, ensuring optimal system performance, compliance, and customer satisfaction across leading biotech, pharmaceutical, chemical, and environmental laboratories.Key Responsibilities • Deliver remote and on-site technical support for LC-MS and GC-MS instrumentation, ensuring maximum performance and uptime., • Diagnose and troubleshoot hardware, software, and application-related issues on systems from SCIEX, Agilent, Thermo Fisher, Waters, Shimadzu, Bruker, and PerkinElmer., • Perform preventative maintenance, repairs, and calibrations to meet manufacturer specifications and regulatory standards., • Support the installation, qualification (IQ/OQ/PQ), and validation of new LC-MS and GC-MS systems., • Optimize instrument performance through tuning, method troubleshooting, and workflow improvements., • Provide technical training and guidance to laboratory personnel on instrument operation, maintenance, and best practices., • Maintain accurate service logs, compliance records, and documentation of all service activities., • Serve as a brand ambassador, promoting EquipNet’s technical expertise and commitment to client success., • Partner with engineering, customer service, and technical support teams to expedite complex problem resolution., • Extend support to additional platforms, including Hamilton Liquid Handlers and Becton Dickinson Flow Cytometry systems.Required Skills & Qualifications, • Strong expertise in LC-MS and GC-MS systems, including hardware troubleshooting, maintenance, and software configuration., • Ability to diagnose complex failures and implement effective solutions quickly., • Familiarity with chromatography data systems (CDS) and mass spectrometry software., • Excellent problem-solving, analytical, and communication skills., • Strong organizational skills with a focus on compliance, accuracy, and documentation., • Ability to work independently in client environments while maintaining a professional, service-oriented approach.Experience & Education, • Associate’s or Bachelor’s degree in Analytical Chemistry, Engineering, Instrumentation, Biomedical Engineering, or related field (or equivalent experience)., • 3+ years of experience servicing or supporting LC-MS/GC-MS instrumentation in biotech, pharma, chemical, or environmental industries., • Hands-on experience with systems from SCIEX, Agilent, Thermo Fisher, Waters, Shimadzu, Bruker, and PerkinElmer (highly preferred)., • Experience with Hamilton Liquid Handlers and BD Flow Cytometry systems preferred., • Knowledge of regulatory standards (GLP/GMP, ISO, FDA) is a plus., • Proficiency with PC operating systems (Windows XP/7/10) and Microsoft Office Suite., • Valid driver’s license and ability to travel up to 25% overnight.Compensation & Benefits, • Salary Range: $70,000-$90,000 plus variable component., • Comprehensive health and dental insurance, • 401(k) plan with year-end employer contribution, • Paid time off and holidays, • Professional development opportunities, including training and certifications 11OsE83NtK

Job Description Walco Electric is seeking an experienced Industrial Electronic Controls Service Engineer to join our Automation and Controls team. You'll be working with a long-established, well respected, high technology company that specializes in the automation and upgrading of production control systems. Reporting to the Engineering Manager, the candidate selected will perform field troubleshooting, including programming of control systems consisting of PLC's/HMI's/Motor Drives as well as start-ups and upgrades. This role requires strong troubleshooting skills, hands-on programming experience, and the flexibility to support customers both on-site and remotely. What You'll Do: • Troubleshoot control systems in manufacturing environments, • Program and update PLCs, HMIs, and industrial drives (all major brands), • Travel to customer and vendor sites as required, • Collaborate and communicate effectively with customers and vendors, • Minimum 5 years of electrical controls troubleshooting experience in a manufacturing environment, • Bachelor’s degree in Electrical, Mechanical, or Mechatronics Engineering or equivalent hands-on experience with strong knowledge of electronic control systems, • Experience with industrial drive systems (AC and DC) and motors, • Proficiency in PLC and HMI programming and modification, • Experience with industrial machinery controlled by drive systems, • Willingness to travel, • Ability to work independently, • Strong written and verbal communication skills, • 401k, • 401k matching, • Dental Insurance, • Flexible Spending Account, • Health Insurance, • Company paid Life Insurance, • Paid Time Off, • Parental Leave, • Tuition reimbursement In Office and Remote *Note: Successful applicants for this position will be required to take and pass a drug screen, BCI background check and physical exam. Company DescriptionFounded in 1931 in Providence, Rhode Island, Walco Electric Company is comprised of two business groups: the Electromechanical Group (Providence, RI) and the Automation and Controls Group (Pawtucket, RI and Monterrey, Mexico). Walco serves customers throughout New England, across the United States, and internationally.Founded in 1931 in Providence, Rhode Island, Walco Electric Company is comprised of two business groups: the Electromechanical Group (Providence, RI) and the Automation and Controls Group (Pawtucket, RI and Monterrey, Mexico). Walco serves customers throughout New England, across the United States, and internationally.

Job Description Title: Associate Account Manager Location: Fully Remote w/ Travel (10-25%) About the Role A growing manufacturing organization in the medical and industrial products space is seeking an ambitious Associate Account Manager to support its commercial team. This role is ideal for a motivated early-career professional who enjoys building customer relationships, supporting technical projects, and contributing to long-term account growth. As an Associate Account Manager, you will work directly with senior commercial leaders to assist with customer communication, project coordination, CRM management, and early-stage business development. This is a great opportunity for someone looking to grow into a full Account Manager role over time. Key Responsibilities * Serve as a primary point of contact for customer inquiries, updates, and project-related communication. * Support Account Managers with day-to-day project execution and client coordination. * Conduct virtual or in-person presentations highlighting product capabilities and solutions. * Provide technical and consultative assistance to customers, escalating issues when needed. * Prepare accurate quotes, proposals, and project timelines. * Maintain consistent and accurate CRM updates, including customer data, pipeline activity, and project status. * Collaborate cross-functionally with Engineering, Production, Logistics, and other internal groups to align project execution with customer expectations. * Assist in identifying new business opportunities and expanding relationships with both existing and prospective accounts. * Track project milestones and ensure key deliverables are met on schedule. Qualifications * Bachelor’s degree in Engineering, Business, Marketing, or related field (or equivalent experience). * Minimum 1–3 years of experience in sales support, account management, or customer service—preferably within a manufacturing environment. * Strong proficiency in Microsoft Office and CRM platforms (e.g., Salesforce). * Excellent communication skills, both written and verbal. * Strong organizational abilities and comfort managing multiple projects simultaneously. * Analytical, detail-oriented, and able to meet tight deadlines. Preferred Experience * Exposure to thermoforming, healthcare packaging, plastics, or other technical manufacturing industries. * Experience with sales processes from initial outreach through close. * Customer-first mindset with a consultative approach. * Positive, proactive attitude and the ability to work well within cross-functional teams. Additional Details * Occasional travel required for customer visits, presentations, and internal meetings. * This role offers strong upward mobility for individuals seeking to grow into full account management or customer-facing leadership roles. Equal Opportunity Employer Disclaimer This organization is an Equal Opportunity Employer and is committed to creating an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by applicable law. Employment decisions are based solely on qualifications, merit, and business needs.

Job DescriptionMOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair. Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA Denver, CO, and East Providence, RI We’re making new and exciting things – and we could really do with your help. We’re making new and exciting things – and we could really do with your help. MOO’s Post‑purchase domain spans the physical and digital worlds: order orchestration, manufacturing, fulfilment, shipping and customer support tooling. As we scale, we’re consolidating tooling for CS and Ops, improving data visibility across the order journey, integrating new carriers, and increasing throughput in manufacturing while protecting customer experience and margin. You’ll partner closely with Nexus and Forge teams to deliver a coherent, scalable architecture and unblock cross‑team delivery. We are looking for someone who is able to work 2-3 days a week out of our East Providence office, with potential occasional travel to London to work with our engineering team who are largely based in the UK. The Role • Bring deep technical leadership to the Post‑purchase area, owning the end‑to‑end architectural direction and enabling multiple teams to move quickly and efficiently., • Balance essential scaling of today’s systems with an iterative migration away from legacy components., • Define contracts, events and guardrails that make our ecosystem observable, resilient and cost‑efficient, and translate operational requirements from Ops and CS into pragmatic platform improvements., • Work with our engineering team who are based in the UK, while supporting our stakeholders on-site at our manufacturing facility and office in East Providence, Rhode Island.Responsibilities, • Domain leadership and technical strategy: Work with other leaders in Post-purchase to define the architectural roadmap across manufacturing (IMFG, Tulip apps), fulfilment, shipping and CS tooling., • Scale, reliability and delivery: Lead cross‑team initiatives that increase throughput and reduce cost‑to‑serve. Improve observability and operability across the flow from “buy” to “delivered,” reducing WISMO and manual interventions., • Data and tooling coherence: Assist in enabling a 360°ree; order view and actioning capabilities for CS and Ops by standardising data pipelines and surfacing the right aggregates in Backstage and related tools., • Governance, facilitation and mentorship: Mentor Staff and Senior Engineers across Nexus and Forge, facilitate design reviews and workshops, resolve technical conflicts, and align stakeholders on pragmatic, high‑impact solutions.About You, • Proven track record shaping architecture and delivery for complex post-purchase/manufacturing or adjacent domains at scale: order orchestration, manufacturing/fulfilment, shipping, returns, and CS tooling., • Expert at designing service and event contracts, data flows and reliability patterns that enable multiple teams to ship safely and quickly., • Skilled facilitator who can align Ops, CS, Product and Engineering, resolve technical disagreement, and translate architecture into measurable business impact. Comfortable working with remote teams across different time zones., • Comfortable balancing migration with tactical scaling work in live systems.Nice To Haves, • Experience with manufacturing execution systems, batching and scheduling algorithms, and warehouse/dispatch integrations., • Prior work migrating e-commerce platforms and improving CS agent experience through unified data and actioning.Outcomes You Will Drive, • Reliability and flow: uptime and lead‑time accuracy across post‑purchase stages., • Faster and cheaper dispatch through automated carrier integrations and improved lead‑time logic., • Higher manufacturing throughput via robust batching, scheduling and performance improvements in IMFG and Tulip apps.

Job Description Collette is seeking a Group Air Support Specialist to join our Air Team. This is preferably a hybrid position based out of our Pawtucket, RI headquarters. Internal candidates (hybrid or remote) with group experience may be considered. About Collette: Let Us Show You the World There has never been a better time to be in the travel industry. See the world, connect with others, and experience immersive benefits when you join the Collette team! As the longest-running tour operator in North America, our family-owned business leads the industry in innovation and expertise. Collette’s passionate team works hard to fulfill travel dreams and is always looking for talent that will help to shape the company’s future. Being part of the Collette team means having a willingness to grow, a desire to learn and ask questions, and a zest for seeing the world. From giving back to local communities to creating incredible experiences for a world of travelers and being part of a value-oriented team that cares for one another – Collette is all about people. So, what are you waiting for? Your journey starts here. Job Summary: Reporting to the Manager of Air Operations & Corporate Travel, the Group Air Support Specialist is responsible for providing the best customer service regarding group air to the Group Leaders that qualify in their territory. Also, building and maintaining strong, long-lasting customer relationships by becoming a trusted advisor on all air-related content. The successful candidate will become the advocate for the group leader, while working with the outside sales team, air operations teams and airlines. Primary Functions: • Develop and nurture a relationship with each group leader, building profiles of their air preferences., • Schedule welcome calls on air for group leaders in their territory, to set proper expectations and discuss possible options for their air travel needs., • Review air schedules with group leaders once space is confirmed and discuss alternatives if original space was not available, as well as any options to upgrade to ‘Elite Air’., • Ensure that all special requests, air deviations, and seat requests are done properly for each of their departures., • Communicate to group leader prior to space being released so that they can get all names in, if they are not in prior., • Assist with group air escalations with sales team and group leaders., • Assist with problem solving on any air issue that may arise due to changes made by the airline., • Coordinate with Group Air Teams to ensure all requests are confirmed and accurate., • Follow up with group leader after they return to see how their trip went. Log any concerns on air in their profile., • Research all service issues and determine the best action for recovery resolution and report back to Manager., • Travel once a year on the road with a Business Development Manager in their territory to visit accounts., • Be available to travel to one out of office meeting a year, which may include Sales Meeting., • Assist with other duties assisted by Manager of Air Operations & Corporate Travel., • Bachelor's degree preferred, but not necessary., • Two years’ experience in air operations preferred., • Skill in customer service., • Knowledge of air operations, GDS air systems, IATA, DOT and ARC rules, quality control procedures and reporting documentation requirements., • Microsoft Office program experience., • Ability to work as part of a team environment., • Ability to communicate effectively, both orally and in writing., • Ability to include organizing, prioritizing, and scheduling work assignments., • Ability to foster a cooperative work environment., • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community., • Ability to create, compose and edit written materials., • Ability to plan and organize to optimize productivity., • Ability to analyze and solve problems., • Perform special projects and other related duties as assigned or directed by the Air Operations’, Sales, and/or Revenue Management Leadership team. We believe in taking care of our team—inside and outside of work. The pay range for this position is $21 - $26 per hour. What We Offer: • Health & Wellness: Medical, Dental, and Vision coverage—plus a Peloton One Membership to keep you moving, • Time Off: Generous PTO, paid holidays, and your birthday!, • Volunteer Time: Paid hours to give back to causes you care about, • Financial Security: 401(k) with company match, • Family Support: Paid parental leave, paid bereavement leave and access to our Employee Assistance Program, • Career Growth: Tuition reimbursement to help you level up your skills, • Exclusive travel discounts, incentives and more!

Customer Service / Remote] - Anywhere in U.Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about o

Customer Support / Remote] - Anywhere in U.

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from cu

Customer Service / Remote] - Anywhere in U.Up to $25 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Care Advocate at iRhythm Technologies, you will: Provide empathetic, personalized support to patients and providers, ensuring each interaction leaves individuals feeling heard,

Customer Support / Remote] - Anywhere in U.Competitive salary / Health, dental & vision / 401k - As a Customer Service Rep at Curri, you will: Facilitate deliveries from booking to successful drop-off and everything in between; Provide best-in-class support for our customers and drivers via chat and

Customer Service / Remote] - Anywhere in U.Medical, dental & vision / 401k match / PTO - As a Customer Support Coordinator at One Call, you will: Provide customer support by phone, email or instant messaging to business customers; Serve as primary contact for inbound customer issues; Escalate more t

Axelon Services Corporation - - Responsibilities: Provide customer service support and transition to remote work after training.

We have an opening for a talented Amazon Customer Service Representative (Remote) to follow safety procedures and company policies, adapt to shifting priorities and business needs, and support the preparation and delivery of goods or services.

Job Description We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience. Key Responsibilities * Respond to traveler inquiries and provide assistance across communication channels * Support booking updates and special travel requests * Share clear details about travel policies and trip preparation * Monitor upcoming trips and confirm arrangements with clients * Maintain professional and courteous communication at all times Ideal Candidate * Strong customer-service mindset * Clear written and verbal communication skills * Detail-oriented and dependable * Comfortable working independently in a remote setting * Ability to adapt to digital booking and communication platforms What We Offer * 100% remote role * Flexible hours * Structured training resources * Collaborative team atmosphere * Growth opportunities within the organization

Job Description We are hiring a Virtual Travel Consultant to assist travelers with planning and preparing for their trips. In this remote role, you will help clients organize their travel plans and provide helpful information to ensure a smooth travel experience. Key Responsibilities • Communicate with travelers through email, phone, and messaging platforms, • Assist with reviewing travel plans and answering travel-related questions, • Provide helpful information about destinations and travel requirements, • Follow up with travelers before departure to confirm arrangements, • Strong communication and customer service skills, • Ability to stay organized while managing multiple requests, • Comfortable using online platforms and digital tools, • Customer service or hospitality experience preferred, • Fully remote position, • Flexible working schedule, • Training and professional development support, • Opportunities for advancement within the travel industry, • Access to travel perks and industry discounts

Job Description About Bombi: At Bombi, we’re on a mission to make parenting a little easier and a lot more sustainable with our eco-conscious, affordable baby gear. From our beloved single strollers to our doubles that always sell out, we’re building a brand that parents actually love—and we want you to help tell our story. About the Role: We’re looking for a Part-time (20 hours per week) Consumer Relations Partner to work in a hybrid capacity. This person will thrive on helping people, communicate with empathy and clarity, and transform everyday customer interactions into long-lasting loyalty. As the voice of Bombi, you’ll support parents, troubleshoot issues, and ensure every customer feels heard, supported, and part of the Bombi family. This role is ideal for someone thoughtful, detail-oriented, and passionate about creating standout customer experiences at a fast-growing, digitally native brand. You’ll work across multiple communication channels, collaborate with internal teams, and help elevate Bombi’s customer experience as we scale. What You’ll Do • Resolve questions related to orders, shipping, stroller functionality, returns, exchanges, and general product support, • Maintain a warm, clear, brand-aligned tone in every interaction and turn frustrated customers into loyal advocates., • Identify recurring product or experience issues and escalate insights to operations, product, and marketing teams., • Create and update support templates, macros, and help-center content to streamline communication and improve efficiency., • Manage warranty claims and coordinate resolutions with fulfillment partners, 3PL teams, and internal stakeholders., • Monitor customer feedback, track trends, and provide monthly insights to help drive product and service improvements., • Partner with internal teams to ensure smooth operational handoffs and consistent end-to-end customer experiences.What You Bring, • 3–5 years in customer support, consumer relations, e-commerce service, or hospitality (DTC or digitally native brand experience preferred)., • Must have prior experience with recording devices and virtual videos to be able to demonstrate product capabilities to consumers., • Prior experience supporting technical or assembly-based consumer products is desired but not required., • Proven ability to manage high-volume inboxes and multi-channel communication (email, chat, social, ticketing)., • Exceptional written communication, warm, empathetic, concise, and brand-aligned, even in sensitive or emotionally charged situations., • Strong familiarity with e-commerce workflows, including order management, shipping processes, and returns/exchanges., • Experience using customer service and CRM tools such as Gorgias or Zendesk, Shopify, 3PL dashboards, and Amazon Seller Central., • Ability to interpret customer feedback, identify patterns, and deliver clear, actionable insights., • Strong organizational skills with the ability to manage shifting priorities and thrive in a fast-growing environment., • Comfortable standing for short periods of time as needed., • Able to lift and carry up to 50 lbs., • Confidently demonstrating our products, including opening and closing single and double strollers and other baby gear. Perks of the Job: • Join a fast-growing, passionate team that truly loves what they do, • See your work directly shape a brand that parents trust and rave about UMICp2Mylg

Job Description We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared. Key Responsibilities * Provide assistance through email, chat, and phone communication * Help with itinerary changes, updates, and general travel questions * Provide destination and travel guideline information * Follow up with travelers before departure * Resolve concerns while maintaining a positive customer experience Ideal Candidate * Friendly and professional communication style * Customer support experience preferred * Reliable and organized * Comfortable using online tools and learning new systems * Interest in travel and client satisfaction What We Offer * Remote work flexibility * Training provided * Ongoing team support * Professional development opportunities * Access to travel-related perks

Job Description We are seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support, handle travel-related requests, and help ensure each traveler has a smooth and enjoyable experience. Key Responsibilities * Communicate with clients via email, phone, and messaging platforms * Assist with reservation updates, itinerary adjustments, and cancellations * Provide accurate information about destinations, travel requirements, and procedures * Confirm travel details and follow up with clients as departure dates approach * Address concerns professionally and work toward timely resolutions Ideal Candidate * Excellent communication and interpersonal skills * Customer service experience preferred (hospitality or travel is helpful but not required) * Organized and comfortable managing multiple requests * Able to learn online systems and tools quickly * Interested in travel and helping others plan successfully What We Offer * Remote work environment * Flexible scheduling options * Training and ongoing guidance * Opportunities for professional development * Supportive team environment

Job Description We are seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide support before and during their travel experiences. This role focuses on helping clients feel confident and informed throughout their journey. Key Responsibilities • Communicate with travelers through phone, email, and messaging platforms, • Assist with reviewing travel plans and confirming trip details, • Provide clear information regarding travel destinations and procedures, • Follow up with clients prior to departure to ensure readiness, • Strong communication and customer service abilities, • Organized with attention to detail, • Comfortable learning and using online systems, • Customer support experience is helpful but not required, • Remote work opportunity with flexible scheduling, • Training and ongoing support provided, • Opportunities for growth within the travel industry, • Access to travel benefits and discounts, • Collaborative and supportive team environment

Job Description BFC Solutions is looking for motivated, dependable people to join our team! This position will cross train in commercial refrigeration case maintenance and HVAC preventative maintenance. This is a permanent, full-time position with the largest HVAC preventative maintenance company in the country! Providence, RI and Hartford, CT are the preferred locations of residence for this position! Why Join BFC Solutions? • Weekly pay, • 401(k) with employer matching, • Health, dental, and vision insurance, • Company vehicle and company-provided cell phone, • Paid time off and 8 paid holidays, • Excellent advancement opportunities, • Paid training, • Tools, uniforms, and supplies provided What You Will Do: • Clean and maintain refrigeration and display cases in retail and commercial environments, • Replace air filters and perform basic HVAC maintenance primarily in rooftop air ventilation and HVAC systems for retail and commercial customers, • Work independently with remote supervision and support, • Use company and customer technology platforms to document work, • Opportunity to transition into a Service Technician role working on HVAC systems and rooftop air ventilation equipment What We Are Looking For: • Minimum age of 21 (for company vehicle insurance), • Valid driver’s license with a good driving record, • Comfortable working at heights up to 40 feet and using extension ladders, • Ability to meet OSHA ladder safety requirements, • Weight under 275 pounds due to ladder restrictions, • Ability to work outdoors in all weather conditions, • Ability to lift and carry up to 75 pounds repeatedly, • Willingness to work 45–50 hours per week if needed, • Strong work ethic, integrity, and customer service mindset, • Comfortable using technology and working independently Preferred Experience: • Commercial HVAC maintenance, • Construction or roofing work, • Cable installation or route-based work, • Facility or grounds maintenance, • Delivery, installation, or field service roles At BFC Solutions, we value our technicians. From paid training to long-term career growth, you’ll have the support, tools, and opportunities to succeed in a growing industry! #ind123

Job Description We are seeking a reliable and organized Travel Planning Advisor to assist clients with researching and coordinating travel arrangements from start to finish. This role focuses on communication, research, and coordination to ensure each itinerary is structured clearly and efficiently. In this role, you will communicate with clients to gather travel preferences, schedules, and budget considerations. You will research destinations, accommodations, transportation options, and activities to help assemble personalized travel plans. Responsibilities include coordinating reservations, confirming booking details, preparing travel documentation, and maintaining organized records. You will also assist clients with itinerary updates, confirmations, and documentation needs before and during travel when necessary. This role emphasizes dependable coordination and thoughtful client support while helping travelers prepare memorable experiences. Key Responsibilities * Communicate with clients to gather travel requirements * Research destinations and accommodation options * Coordinate reservations and confirm booking details * Prepare itineraries and travel documentation * Provide ongoing updates and planning support * Maintain organized client records Qualifications * Strong communication and customer service abilities * Excellent organization and multitasking skills * Attention to detail and reliability * Ability to work independently in a remote environment * Applicants must be legally authorized to work in the United States, Mexico, the United Kingdom, Spain, or Australia What We Offer * Flexible remote-friendly work environment * Structured onboarding and training * Access to travel planning resources and industry tools * Opportunities for career growth

Job Description About Bell and Howell Bell and Howell delivers technology-driven Automation Services and Automation Solutions that help businesses optimize performance, reduce downtime, and improve customer experiences. Our Automation Services bring a dedicated team of expert mechatronic service engineers completely covering North America and backed by our Integrated 360™ advanced technology enabling remote repair, diagnostics, automated SmartOps Dispatch™ and 24/7/365 technical assistance for our clients. We provide a comprehensive and certified level of support for thousands of diversified clients. Our Automated Solutions product portfolio consists of next-generation equipment delivering best-in-class performance enhancing workflow efficiency and elevating customer experiences across multiple markets including retail, pharmaceuticals, packaging, mail production, ecommerce and manufacturing – all backed by the best service in the industry. Location: Lincoln, RI Pay: 25-30/hr Summary: The Customer Service Engineer serves as primary customer contact on technical and service-related problems on a wide range of industrial, robotic and printing equipment. Diagnoses electronic, mechanical, software and system failures, using established procedures provided by our highly rated service training department. This job may include any aspect of field support, including electrical/electronics, hardware, software, PC’s, and networking. Provides technical support to customers on operational or maintenance aspects of system equipment. Determines most cost-effective repair/resolution to minimize customer downtime. NOTE: THIS IS NOT AN INFORMATION TECHNOLOGY (IT) POSITION – requires electrical and mechanical experience Job Responsibilities: • Primary responsibility will be to install, troubleshoot and repair a variety of industrial products that include, but are not limited to; printing and packaging equipment, cash recycling products, inserting and sorting machines, credit card attaching and processing systems, robotics and any other applicable third-party accessories attached as part of the system., • Schedule and perform regular predictive/preventive maintenance inspections on equipment., • Provide support by managing parts inventory, customer service calls and preventative maintenance schedules., • Foster positive customer relations and a high degree of customer satisfaction by communicating effectively with customers., • Act as a liaison between the customer and other departments/functions of the company. Competencies (Skills, Knowledge and Abilities): • Requires understanding of computer program functionality and software troubleshooting skills., • Strong interpersonal/customer relation skills., • Ability to build and maintain strong customer relationships by understanding their operations and instilling confidence with effective proactive communication., • Ability to effectively resolve conflict internally and externally., • Ability to accomplish the describe duties through appropriate hand, power, and testing tools/equipment., • Ability to reason logically and make sound decisions along with considering alternative and diverse perspectives., • Strong analytical, problem-solving, quantitative, and time management skills., • Ability to communicate effectively both orally and in writing., • Ability to understand, remember and follow verbal and written instructions., • Ability to work as an integral part of a team., • Ability to read and understand written procedures and diagrams for assembly and test., • Ability to develop and implement solutions to assembly problem., • High School degree or equivalent with 2-year degree or diploma in electronics/advanced mechanics/software training with 1+ years related industry/equipment experience, or equivalent combination of education and experience., • Requires strong electronics and mechanical background, understanding of computer program functionality and software troubleshooting skills This position requires minimal travel in the United States and Canada for training and other requirements. For field only, local travel time could be greater than 50%. Physical Requirements: • Ability to use standard and specialized hand, power and diagnostic tools and measuring equipment, such as oscilloscopes, DMM, gauges, etc., • Requires lifting to waist seventy (70) pounds., • Requires walking and standing; using hands to feel objects; reaching; and requires balance., • Requires bending, stooping, kneeling, crouching and/or crawling for periods of time., • Ability to work in a loud environment., • Ability to work in small, cramped areas., • Ability to work in elevated environment up to twenty (20) feet. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Bell and Howell is an Equal Opportunity Employer. It is company policy to administer employment based solely on an individual’s qualifications, ability and performance without regard to race, color, religion, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, age, national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status, marital status, or any other characteristic protected by federal, state or local law.

Job Description We are seeking a Travel Client Experience Specialist to support travelers throughout the planning and preparation of their trips. In this role, you will help ensure clients feel informed, supported, and confident about their travel plans while delivering a positive customer experience. Key Responsibilities • Communicate with clients via email, phone, and messaging platforms to provide assistance and guidance, • Review travel plans and help confirm trip details with clients, • Share helpful information about destinations, travel requirements, and agency processes, • Follow up with travelers before departure to ensure everything is in place, • Strong communication and interpersonal skills, • Customer service experience is helpful but not required, • Organized with attention to detail, • Comfortable using online tools and digital platforms, • Remote position with flexible scheduling options, • Training and ongoing support provided, • Opportunities for professional development in the travel industry, • Access to travel-related perks and discounts, • Supportive and collaborative team environment

Job Description We are seeking a Travel Hospitality Coordinator to assist clients with travel arrangements and provide support throughout their travel experience. This role focuses on delivering attentive service and helping travelers feel prepared and supported. Key Responsibilities • Communicate with clients to answer travel-related questions, • Assist with reviewing itineraries and confirming travel details, • Provide guidance regarding destinations and travel preparation, • Maintain clear and professional communication with travelers, • Friendly and professional communication style, • Customer service or hospitality experience preferred, • Strong attention to detail and organization, • Comfortable working with online tools and systems, • Remote work environment with flexible scheduling, • Training and ongoing team support, • Opportunities for career growth within the travel sector, • Access to travel industry perks and discounts, • Positive and supportive work culture

Job Description We are looking for a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination. This role focuses on helping travelers stay organized, informed, and supported before their journeys begin. Key Responsibilities • Communicate with clients through email, phone, and online platforms, • Assist with reviewing travel details and confirming itinerary information, • Provide accurate information about destinations and travel guidelines, • Help travelers prepare for upcoming trips by confirming important details, • Clear and professional communication skills, • Organized and detail-oriented, • Customer service experience preferred but not required, • Comfortable working in a remote environment using digital tools, • Fully remote role with flexible hours, • Training resources and team support, • Opportunities to grow within the travel industry, • Access to travel perks and industry benefits, • Collaborative team culture

Job Description Join our team as a Virtual Travel Experience Agent! Your mission is to deliver world-class hospitality remotely. You will guide clients through their travel preparations and provide ongoing support during their trips, ensuring every interaction leaves them feeling confident and excited about their journey. Key Responsibilities • Deliver exceptional customer care by proactively addressing client needs before and during their trips., • Assist with itinerary management, including last-minute adjustments and upgrades., • Provide personalized recommendations and clear guidance on travel documentation., • Monitor client trips to anticipate needs and send timely updates or check-ins., • Customer-Obsessed: You have a genuine desire to help people and go the extra mile., • Organized: You can handle multiple client itineraries without missing a detail., • Adaptive: You embrace change and can adjust quickly to new tools and procedures., • Background: Experience in hospitality, concierge services, or travel agencies is a plus., • A supportive, fully remote team environment., • Opportunities for career advancement in the travel sector., • Ongoing mentorship and professional development., • Exclusive access to travel deals and benefits.

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. We’ll give you amazing continuous support for everything. You'll be assigned an SME (Subject Matter Expert) who will support you during live

Experience may come from HVAC, plumbing, hydronics, technical support, customer support in a technical setting, or related hands-on or office-based roles. Technical Customer Support Team. Technical Customer Support Specialist.