Logistics Supervisor
hace 6 días
Mesquite
Job Description The Logistics Supervisor should be highly organized, proactive, and experienced in all aspects of logistics in support of operations across multiple customers in a 3PL environment. This role involves supervising a face to face and remote team of employees, ensuring the efficiency of live loading, pre-loading, drop yard management, internal inventory shuttle moves and other aspects of logistics that support customer service and different KPIs from customers in all verticals. The Supervisor will act as a key stakeholder, responsible for facilitating effective communication internally and externally with customers to ensure seamless logistics operations and customer satisfaction. Additionally, they must embody the companies’ values of WEROQ and enhance the culture at all levels. Supervisor’s Duties and Responsibilities: • Lead and drive all IB and OB truckload logistics operations for multiple business units across multiple states through a face to face and remote team. This may require coordination with key stakeholders to ensure the operations is seamless on all ends, • Oversee live loading and pre-loading activities to ensure all processes meet company standards for safety, efficiency, and accuracy., • Manage drop yard operations, including scheduling, equipment management, and inventory organization, to maximize yard efficiency and reduce turnaround times., • Coordinate and optimize internal inventory shuttle moves between business units to ensure timely and accurate product flow across warehouses., • Lead, supervise, and provide guidance to logistics teams across multiple states, warehouse staff, and scheduling coordinators., • Foster a culture of collaboration and high performance through regular communication, team meetings, and one-on-one sessions with team members., • Ensure that all employees are trained in company processes, safety protocols, and best practices for handling logistics operations., • Monitor employee performance, provide feedback, and implement corrective actions as needed to improve efficiency and safety standards., • Act as a primary point of contact for both internal teams and external customers, ensuring seamless communication regarding shipment statuses, delays, inventory issues, and scheduling changes., • Collaborate with key internal stakeholders, such as inventory management, operations, and customer service teams, to align logistics efforts with customer expectations and business goals., • Address customer inquiries and resolve any logistics-related issues or complaints in a timely and professional manner., • Monitor and analyze logistics performance metrics (e.g., on-time deliveries, loading efficiency, drop yard utilization) and implement continuous improvements to optimize the flow of goods and reduce operational costs., • Identify opportunities for process improvements across live loading, pre-loading, drop yard management, and internal shuttle moves to drive efficiency and operational excellence., • Coordinate with other departments to ensure resources are efficiently allocated and logistics needs are met across all business units., • Prepare and present regular reports on logistics operations, including key performance indicators (KPIs), shipment statuses, team performance, and any operational challenges., • Use data-driven insights to recommend improvements and adjust logistics strategies to meet evolving business needs., • Proactively identify and resolve any logistical issues that may arise, including delays, equipment breakdowns, or inventory discrepancies., • Bachelor’s degree in Logistics, Supply Chain Management, Business, or a related field preferred or minimum of 5 years of experience in full truckload logistics and supply chain management, with at least 2 years in a supervisory or leadership role., • Experience managing logistics operations across multiple states and overseeing teams in remote locations., • Strong understanding of live loading, pre-loading, drop yard management, and internal inventory shuttle processes., • Proven track record of supervising teams, managing cross-functional collaboration, and delivering results in a fast-paced environment., • Excellent communication and interpersonal skills with the ability to effectively interact with internal teams, customers, and external partners., • Ability to use logistics management software (TMS, WMS, etc.) and generate reports to monitor performance., • Strong organizational, problem-solving, and decision-making skills., • Ability to work independently and lead remote teams, managing operations across multiple locations., • Ability to sit for extended periods while working on a computer., • Occasionally required to lift or move office supplies (up to 20 lbs.)., • Office setting with frequent interaction with employees, management, and external vendors., • A fast-paced environment requiring high attention to detail and professionalism. Travel Requirements: • Occasional travel may be required for training, conferences, or meetings with off-site teams, typically less than 25%. Equipment Used: • Standard office equipment such as computers, phones, and printers., • HR software or HRIS systems for employee data management and record-keeping., • Microsoft Office Suite (Excel, Word, PowerPoint) for reporting and documentation. Why You’ll Love Working with Us: • Health Coverage That Starts Fast– Medical, Dental & Vision kicks in the first of the month after just 30 days., • Smile on Us–We’re covering your dental premiums for all of 2026!, • Security You Can Count On– Paid Life Insurance + 401(k) with company match., • Time Off from Day One– PTO, holidays, and 2 floating holidays for flexibility., • Weekly Paychecks– Because waiting is overrated., • Invest in YOU– Full tuition grants & tuition reimbursement., • Celebrate Success– Quarterly performance bonuses. Hayes Company/Knight Swift Warehousing and Fulfillment is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.