Trabajos remote customer support en Palm Bay, FloridaCrear alertas

Job DescriptionKegman Inc. is a Women Owned/Service-Disabled Veteran-Owned Small Business headquartered in Melbourne, Florida, that provides engineering and technical support services to U.S. Government clients. We are seeking an Operational Planner to join our team supporting our government customer at Patrick Space Force Station, Florida. NOTE: This is not a remote/telework job. This job requires the selected applicant to have an active U.S. Government-issued security clearance at time of hire and, therefore, requires U.S. citizenship. RESPONSIBILITIES: • Serve as SME for collection management processes, provide and document alternative solutions to collection management problems., • Develop, implement, and assess collection requirements and overall collection strategies synchronizing the prioritization of requirements., • Manage collection requirements vetting scheme and assist with originator requirement definition., • Formalize and manage requirements submitted to collection requirements systems., • Validate, coordinate, issue, adjust, and terminate collection requirements for customer programs., • Using knowledge of collection management processes, assist analysts and document lessons and process improvements., • Research and respond to Requests for Information (RFI) from internal and external customers.Basic Qualifications, • 6+ years of relevant experience in intelligence collection and or analysis, • Familiar with multi-INT collection management processes and strategies, • Knowledge of defense level intelligence operations: collection, fusion, analysis, production, and dissemination., • Familiar with classification manuals/guidelines and information sanitization processes., • Practical working knowledge of the following:, • JWICS, and SIPRNet, • Experience using ISR tools and databases to perform all-source ISR exploitation, analysis, fusion, and reporting (BODHI, MIST, ChatSurfr, etc), • Windows apps (e.g., Outlook, Excel, PowerPoint, Word), • Well-organized; capable of managing multiple projects with time-related constraints in a fast-paced environment, • Be an effective communicator at multiple levels and able to speak effectively to groups of internal and/or external customers or employees, • Able to grasp system concepts and communicate their applications, • Capable of learning new systems and associated software application quickly for proficient execution of tasks, • Experience with Jira and Confluence, • Experience developing and formalizing operational plans and documentation, • Experience in supporting process improvements and documenting lessons learned, • Associate degree or higher in Intelligence studies, • Project Management experience, • U.S. citizenship required., • Must pass a pre-employment drug test., • Fully adjudicated (not interim) US Government-issued security clearance Kegman Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Kegman will abide by the requirements of 41 CFR 60741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities. Please be aware many of our positions require an active security clearance. Security clearances are be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment that requires a security clearance will be subject to government security investigation(s) and must meet and maintain eligibility requirements for access to classified information. By submitting your résumé for this position, you understand and agree that Kegman may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions. Kegman maintains a drug-free workplace and performs pre-employment substance abuse testing where permitted by law. Powered by JazzHR 1budLOufAu

Job DescriptionSalary: IDEAL CANDIDATE PROFILE Position: Structural Engineer (SE) Above Group Overview We offer you the opportunity to put your passion and your God given talents and abilities to use. Our goal is to attract and develop skilled, called, and passionate people to impact our devoted customers and our team. We want to attract immensely creative employees with an ability to inspire, motivate, and challenge others. For more information, see . Our People Strategy We believe in a people strategy to be the fundamental driver of our organization. While we can never reach a perfect organizational model, we can certainly strive towards it in our daily efforts and mission. With that vision comes a focus of key initiatives we are working on, listed here, with the indicators of what it should look like as we approach: Shared Direction: A collective understanding of what the organization stands for, where it is going, and how we will get there. Indicators: a clear inspiring vision, well-executed strategies, clear aligned goals. Authentic Values: Deeply held principles guiding all decisions and relationships and reflected in the conduct of everyone at all times. Indicators: high levels of trust and communications, uncompromising integrity and ethics, socially responsible practices. Productive Relationships: Open, collaborative relationships that recognize and honor the commitments that people make to themselves, each other, their work, and the organization. Indicators: respect for all individuals, effective problem solving and decision-making, clear accountability, effective teamwork at all levels. Liberating Processes: Flexible structures, processes, and technologies that allow people to do their best work and to collaborate effectively across boundaries. Indicators: clear organizational design, collective knowledge, the right tools and technologies, the right people for the right jobs. Outcome Learning: Results-focused learning that strengthens individual and organizational capacity to cope with the present and define the future. Indicators: continuous teaching and learning, effective knowledge and skills development, leadership development at all levels. Motivating Metrics: Fair, meaningful performance requirements, measure and rewards that reinforce high performance and manage poor performance. Indicators: clear and energizing performance requirements, relevant work measures, differentiated rewards. Our Vision What We Want to Do Continuously improving the built environment for the glory of God. Our Mission Why We Exist Demonstrating the love of Jesus Christ through empowering excellent AEC professionals to provide superior service. Our Values How We Will Accomplish This Mission Our Core Values are the tools we use and the behaviors we exhibit as Employees of Above Group. They describe how we work together to achieve this special place were developing and how they make us uniquely successful. • Christian Values - We demonstrate humility, honesty, integrity, respect, kindness, and a sense of social responsibility., • Uncompromising Quality We provide excellent results all the time, every time., • Buffalo We take initiative running toward and owning challenges., • Extreme Team We look out for the good of each other and are passionate about it. Structural Engineer (SE) The Position The Structural Engineer (SE) for Above Group shall contribute and support the Engineering efforts for the Firm. The SE shall possess a bachelors degree in Civil engineering, and a masters degree with a structural emphasis or equivalent, from an ABET accredited institution. This individual shall directly contribute to the Firm and its success through the application of knowledge and technical experience to effectively produce a quality design and ultimate product to the customer. The SE is also responsible for contributing to the growth of the team by leading and mentoring subordinate staff in expanding their capabilities and contributions. The SE shall execute design duties as required to ensure quality is always maintained. The SE shall be a Structural Engineer registered as a licensed Professional Engineer (PE) and a licensed Structural Engineer (SE) passing the 16 hours NCEES exam, in the United States and/or its territories, at a minimum. Additional credentials are encouraged and desired. • The SE is a Structural Engineer by education and experience, with the following characteristics:, • Ability to combine personal judgment with information to establish and implement design criteria., • Has expertise conventional steel buildings, Concrete, Masonry, light gage, and wood., • Demonstrates proficiency of structural concepts including connection design, design loads, Lateral systems, different materials, and foundation design., • Able to use computer software including Staad, Tedds, Excel, and other applicable tools., • Ability to work well in a team environment as well as an individual. Communicates effectively with individuals in the organization., • Capable of interpreting information set forth in a Basis of Design or a Facilities Requirements Document, as well as additional information gathered from users, other consultants, field surveys and code research., • Applies engineering principles to resolve engineering problems and tasks assigned. Develops and implements design criteria and system designs from concept through detailed design and construction. * • Collaborates with and mentors subordinate staff regarding their responsibilities on a daily basis., • Continuously seeks to improve and is self-teachable., • The SE is a Structural Designer:, • Implements criteria and researches applicable codes, and investigates structural systems., • Understands using design tools such as the IBC and referenced codes., • Coordinates and implements the structural system with other team members within the discipline, as well as project team members in other disciplines., • Proficient with design drawing software including Revit and AutoCAD., • Performs system calculations. Sizes and selects system components., • Reviews shop drawing submittals, and travels to job sites to perform field verification., • Produces field reports and punch lists., • The SE develops organizational skills including technical writing and time management:, • Uses excellent writing skills to author basis of design (BOD) narratives, design criteria documents, feasibility studies, condition assessment reports, engineering studies and reports, and other high quality highly technical written documents as needed., • Uses excellent writing skills to edit design specifications; respond to Requests for Information (RFIs) incorporating information from project documents, specifications,, • Reviews shop drawings and submittals to evaluate compliance with applicable codes, project specifications, and design documents and criteria., • Prepares meeting notes., • Reads relevant project correspondence and maintains project design files. Called A strong sense of knowing who you are (i.e., gifts, talents, competencies) and how you are to spend your life. We fulfill our calling by being excellent at what God designed us to be and we diligently pursue it. Practice Servant Leadership Leaders at Above Group are called to serve. We realize that effective leadership starts on the inside. We demonstrate that we are willing to do what others are unwilling to do. We will practice a Servant Leadership character that enriches the lives of others. A Commitment to Above Group An understanding of and a commitment to the special purpose, mission, and beliefs of Above Group and will have a value system compatible with our values. People Abilities Deep interest and care for people with an understanding of their primary interests, aims, strengths, and motivations. Working with Customers A demonstrated ability to accomplish results through collaboration with and development of strong relationships with our customers. Organizational Skills An ability to organize his/her own thoughts and work, while continually growing a results-oriented team. Ability to win the confidence of colleagues and office staff that demonstrates a well-functioning department. Insight and Strategy A focused sense of strategy, (i.e., possessing the knowledge and sixth sense for how to implement our mutual goals). The ability to set realistic objectives and achieve them. A Sense of Timing An intuitive sense of timing and appropriateness in relation to people and projects. Work Capacity Sufficient physical and emotional energy to deliver the results necessary to advance our mission. Self-Starter Creates ideas and follow through without prodding. (Balanced with judgment and knowing when and how to ask for assistance and counsel). Enthusiasm A heartfelt passion for the work we do, which displays optimism but not overselling and overstating. Character A level of impeccable integrity that permeates others. Passion The Above Group Vision will be irresistible to the right person. People skills, organizational and communication abilities must be truly remarkable, this person will be excellent at vision-casting in a manner that inspires others to join with us and develop solid relationships. Minimum Requirements The Structural Engineer shall meet the following minimum requirements: • Minimum of 5 years of experience (post degree), • Professional Engineering (PE) License (required) and Structural Engineer (SE) License (preferred but not required), • Current/Active NCEES registration in good standing, • Operational Experience in both REVIT and AutoCAD, • Excellent Communication skills, both oral and written, • This is a remote position or can be a hybrid position for local residents who desire to work in an office environment

Job DescriptionSalary: Above Group Overview We offer you the opportunity to put your passion and your God given talents and abilities to use. Our goal is to attract and develop skilled, called, and passionate people to impact our devoted customers and our team. We want to attract immensely creative employees with an ability to inspire, motivate, and challenge others. For more information, see. Our People Strategy We believe in a people strategy to be the fundamental driver of our organization. While we can never reach a perfect organizational model, we can certainly strive towards it in our daily efforts and mission. With that vision comes a focus of key initiatives we are working on, listed here, with the indicators of what it should look like as we approach: • Shared Direction:A collective understanding of what the organization stands for, where it is going, and how we will get there. Indicators: a clear inspiring vision, well-executed strategies, clear aligned goals., • Authentic Values:Deeply held principles guiding all decisions and relationships and reflected in the conduct of everyone at all times. Indicators: high levels of trust and communications, uncompromising integrity and ethics, socially responsible practices., • Productive Relationships:Open, collaborative relationships that recognize and honor the commitments that people make to themselves, each other, their work, and the organization. Indicators: respect for all individuals, effective problem solving and decision-making, clear accountability, effective teamwork at all levels., • Liberating Processes:Flexible structures, processes, and technologies that allow people to do their best work and to collaborate effectively across boundaries. Indicators: clear organizational design, collective knowledge, the right tools and technologies, the right people for the right jobs., • Outcome Learning:Results-focused learning that strengthens individual and organizational capacity to cope with the present and define the future. Indicators: continuous teaching and learning, effective knowledge and skills development, leadership development at all levels., • Motivating Metrics:Fair, meaningful performance requirements, measure and rewards that reinforce high performance and manage poor performance. Indicators: clear and energizing performance requirements, relevant work measures, differentiated rewards. Our Vision What We Want to Do Continuously improving the built environment for the glory of God. Our Mission Why We Exist Demonstrating the love of Jesus Christ through empowering excellent AEC professionals to provide superior service. Our Values How We Will Accomplish This Mission Our Core Values are the tools we use and the behaviors we exhibit as Employees of Above Group. They describe how we work together to achieve this special place were developing and how they make us uniquely successful. • Christian Values - We demonstrate humility, honesty, integrity, respect, kindness, and a sense of social responsibility., • Uncompromising Quality We provide excellent results all the time, every time., • Buffalo We take initiative running toward and owning challenges., • Extreme Team We look out for the good of each other and are passionate about it. Electrical Engineer (EE) The Position The Electrical Engineer (EE) for Above Group shall contribute and support the Power, Lighting, Grounding, Lightning Protection, Fire Alarm, and Systems or Low Voltage Engineering efforts for the Firm. The EE shall possess a bachelors degree in electrical engineering or equivalent, from an ABET accredited institution. This individual shall directly contribute to the Firm and its success through the application of knowledge and technical experience to effectively produce a quality design and ultimate product to the customer. The EE is also responsible for contributing to the growth of the team by leading and mentoring subordinate staff in expanding their capabilities and contributions. The EE shall execute design duties as required to ensure quality is always maintained. • The EE is an Electrical Engineer by education and experience, with the following characteristics:, • Ability to combine personal judgment with project information and knowledge of codes and standards to implement design criteria., • Has expertise in Power, Lighting, Grounding, Lightning Protection, Fire Alarm, Communications and Electronic Security systems. Experience with Medium Voltage Equipment systems a plus. Priority given to experience with healthcare facilities, central plant infrastructure (generator plants and substations), and aerospace facilities, • Demonstrates proficiency with load demand calculations, one-line distribution development, load flow, short-circuit analysis and arc flash hazard analysis., • Experience with SKM Powertools for Windows, Visual (or AGI32) and other applicable tools., • Ability to work well in a team environment as well as an individual. Communicates effectively with individuals in the organization., • Capable of interpreting information set forth in a Scope of Work, Basis of Design, field surveys and code research., • Project involvement: Engineer of record from concept phase, through construction documents and construction administration., • Directs and mentors subordinate staff of their responsibilities on a daily basis., • The EE is an Electrical Designer:, • Basic knowledge of NEC and electrical calculations, • Designs layout of lighting, lighting controls, receptacles, equipment rooms, and equipment connections in coordination with team members within the discipline, as well as project team members in other disciplines. Prepares panelboard and equipment schedules, • Proficient with design drawing software including Revit and AutoCAD., • Performs system calculations. Sizes and selects system components., • Reviews shop drawing submittals, and travels to job sites to perform field verification., • Produces field reports and punch lists., • The EE develops organizational skills including technical writing and time management:, • Uses excellent writing skills to author basis of design (BOD) narratives, design criteria documents, feasibility studies, condition assessment reports, engineering studies and reports, and other high quality highly technical written documents as needed., • Uses excellent writing skills to edit design specifications; respond to Requests for Information (RFIs) incorporating information from project documents, specifications,, • Reviews shop drawings and submittals to evaluate compliance with applicable codes, project specifications, and design documents and criteria., • Reads relevant project correspondence and maintains project design files. Key Characteristics of the Ideal Electrical Engineer (EE) • Called A strong sense of knowing who you are (i.e., gifts, talents, competencies) and how you are to spend your life. We fulfill our calling by being excellent at what God designed us to be and we diligently pursue it., • Practice Servant Leadership Leaders at Above Group are called to serve. We realize that effective leadership starts on the inside. We demonstrate that we are willing to do what others are unwilling to do. We will practice a Servant Leadership character that enriches the lives of others., • A Commitment to Above Group An understanding of and a commitment to the special purpose, mission, and beliefs of Above Group and will have a value system compatible with our values., • People Abilities Deep interest and care for people with an understanding of their primary interests, aims, strengths, and motivations., • Working with Customers A demonstrated ability to accomplish results through collaboration with and development of strong relationships with our customers., • Organizational Skills An ability to organize his/her own thoughts and work, while continually growing a results-oriented team. Ability to win the confidence of colleagues and office staff that demonstrates a well-functioning department., • Insight and Strategy A focused sense of strategy, (i.e., possessing the knowledge and sixth sense for how to implement our mutual goals). The ability to set realistic objectives and achieve them., • A Sense of Timing An intuitive sense of timing and appropriateness in relation to people and projects., • Work Capacity Sufficient physical and emotional energy to deliver the results necessary to advance our mission., • Self-Starter Creates ideas and follow through without prodding. (Balanced with judgment and knowing when and how to ask for assistance and counsel)., • Enthusiasm A heartfelt passion for the work we do, which displays optimism but not overselling and overstating., • Character A level of impeccable integrity that permeates others., • Passion The Above Group Vision will be irresistible to the right person. People skills, organizational and communication abilities must be truly remarkable, this person will be excellent at vision-casting in a manner that inspires others to join with us and develop solid relationships. Minimum Requirements The Electrical Engineer shall meet the following minimum requirements: • Minimum of 2 years experience (post degree) working for an MEP Engineering Firm or an AE Firm, • Professional Engineering (PE) License (EIT will be taken into consideration), • Current/Active NCEES registration in good standing, • Proficient in REVIT, • Excellent Communication skills, both oral and written, • This is a remote position. Local candidates will be given the option to work in the office, remote or hybrid., • U.S. Citizen or Permanent Resident of the U.S. remote work

Job Description The mission of Speechify is to make sure that reading is never a barrier to learning. Over 50 million people use Speechify's text-to-speech products to turn whatever they're reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify's text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day. Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies. Overview With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward. This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users. We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. Our interview process involves several technical interviews and we aim to complete them within 1 week. What You'll Do • Opportunity to lead key engineering and product decisions, • Actively shipping production code for the Speechify iOS app, • Work within a dedicated product team, • Participate in product discussions to shape the product roadmap, • Experience. You've worked on products that scaled to a large user base, • Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product, • Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience, • Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction, • Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time, • Focus. We're a high-growth startup with a busy, remote team. You know how and when to engage or be heads down, • Swift Programming Language, • SwiftUI experience, • Experience in Multithreading Programming, • Working with CI/CD infrastructure, • Experience with Fastlane, • SOLID principles, the ability to write every single class according to SOLID, • A fast-growing environment where you can help shape the company and product, • An entrepreneurial crew that supports risk, intuition, and hustle, • The opportunity to make a big impact in a transformative industry, • A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture, • Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives, • Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world Think you're a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply. And don't forget to include links to your portfolio and LinkedIn. Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Job Description Business Development Manager Company Overview: KMS Solutions, LLC is a technical management / solutions company that specializes in engineering, analysis, and cyber security. Founded in 2005, KMS is a certified small business with nearly two decades of experience supporting the Department of Defense as well as many other departments and programs critical to our Nation’s security and well-being. KMS is a two-time winner of the USA Today Top Workplaces award recognizing quality employee workplace cultures across the United States. Additionally, we received the Providence Journal Rhode Island Top Workplaces award and Culture Excellence award for Compensation & Benefits, Innovation, Leadership, Purpose & Values and Work-Life Flexibility. Position Summary / Objective: The Business Development (BD) Manager supports a robust business development process by engaging with potential customers and teammates and through the identification and analysis of new opportunities. This individual will centrally manage and coordinate Business Development, Capture, and Proposal Development in addition to assisting in securing new and existing work in the Federal/DoD marketplace. They will assist in KMS pipeline opportunity identification, development, qualification and capture to grow revenue. The individual filling this role must collaborate effectively, negotiate and cooperate to achieve business goals. Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. • Supports all the activities necessary to develop and deliver qualified opportunities to capture managers., • Work closely with the KMS management team to develop and/or refine capture plans., • Supports Regional and Functional Directors, Program Managers and company leaders in developing or improving capture plans for assigned opportunities., • Develops opportunity evaluation tools including capability matrices and overview slides., • Responsible for Customer Resource Management (CRM) tools, databases and other digital medium., • Responsible for public-facing forums for the company such as LinkedIn, Corporate Website and membership/association interfaces., • Oversees monitoring of contract opportunities in federal, state, local and corporate digital environments such as SAM.gov, Seaport NextGen, GSA OASIS +, etc., • Oversees research and analysis on potential partners, competitors, opportunities, customers and markets., • Oversees proposal development efforts and Proposal Coordinators., • Centrally manages requests for Teaming Agreements and Non-Disclosure requests for corporate partners., • Attends corporate trade shows, conferences, industry days and customer engagement meetings as directed., • Describes corporate capabilities and experiences to potential customers and partners., • Maintains KMS staff resume and competency databases., • Develops and maintains corporate processes for business development and makes recommendations for improvements to the process. Required education and experience: • Minimum of a Bachelor’s Degree., • 3+ year of experience in Federal Proposal Development/Capture, • Proficiency in electronic file storage, Microsoft SharePoint, web-based tools, • Experience in US Navy support Preferred education and experience: • Bachelor’s degree in business, marketing or a technical area., • Prior active duty or reserve military service a plus., • 4-10 years’ experience in federal government business development, • Experience in capture for Non-Navy Military Services. Competencies: • Excellent communications skills – demonstrated through written and oral presentations, development of proposals or position papers and other products, • Strong Data Management skills, • Comfortable engaging and presenting a corporate sales ‘pitch’ to industry and government partners, • Comfortable in trade show environments, • Proficient with MS Office Suite: MS Teams, MS SharePoint and MS Excel, • Must be a Self-Starter, • Must be able to think strategically, • Possesses analytical presentation and problem-solving skills Work authorization/security clearance requirements: • Must be able to obtain and maintain a Secret security clearance. Location: • Preferred location is Alexandria, VA. Options for Melbourne, FL, Newport, RI, or remote location. Other Duties: Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Supervisory Responsibility: Supervises Business Development Analysts, Proposal Managers and Proposal Coordinators. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. Excellent listening skills are essential. The employee frequently is required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms. • Ability to frequently traverse stairs and is capable of sitting for long periods of time, standing, walking, crouching and kneeling., • Reaching, handling, using equipment, keyboards and mobile devices., • Lifting boxes (files and supplies) up to 20 lbs. Position Type/Expected Hours of Work: The typical workday is eight hours in length. Some flexibility in hours is allowed, with concurrence from the supervisor. The employee must be available during the “core” work hours of 9:00 a.m. to 3:00 p.m. and must account for the hours in a pay period to maintain full-time status. Telework: • This position may allow for up to 30% telework. Travel: • This position includes a low level of travel of 10-25% to Trade Shows and meetings with industry partners. Benefits and Additional Compensation: KMS offers a competitive benefits packaging including medical, dental and vision insurances, flexible spending account, PTO, paid holidays, military leave, bereavement leave, 401k / retirement savings plan, professional development and tuition reimbursement, basic and voluntary life insurance / AD&D, short-term and long-term disability, voluntary AFLAC supplemental insurance products and employee assistance plan (EAP) program. Additionally, KMS offers employee referral bonuses and a discretionary annual bonus. AAP/EEO Statement: KMS Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. KMS Solutions is a drug free workplace. #ZR #LI-KMS #LI-HYBRID

Job DescriptionAbout Us WellHive is a fast-growing organization focused on transforming the way health systems coordinate and deliver care through secure, modern technology. Our teams leverage the latest in cloud-based tools and services to design and build complex and compelling applications. Every employee is treated as a valued contributor that brings their own unique experience and perspective to the issues we are solving for our users. WellHive proudly offers competitive pay and benefits in addition to flexible working conditions. Summary Because of our growth, we are seeking a Senior Software Engineer to join our Customer Solutions Engineering team. In this role, you will be instrumental in architecting, developing, and deploying robust solutions that integrate client systems with our healthcare platform. This is a remote position offering significant autonomy while closely collaborating with other members of your team, client stakeholders and the other internal engineering teams at WellHive. Do you thrive on tackling the complexities of integrating disparate systems? Are you passionate about solving challenging real world problems within large-scale healthcare environments? Do you value writing clean, well-architected, and maintainable code? If so, we encourage you to apply. Required Qualifications • Minimum of 5 years of professional software development experience., • Proficiency with software development. While this role will largely use TypeScript/JavaScript/NodeJS, with the possibility of some Golang, previous proficiency can be in other programming languages., • Track record of solving problems and delivering software solutions., • Solid understanding of fundamental software engineering principles, including data structures, algorithms, software design patterns, testing paradigms, and effective debugging of distributed systems., • Demonstrated ability to collaborate effectively within a team, provide technical guidance, mentor junior engineers, and foster knowledge sharing., • Expertise in software engineering best practices and familiarity with associated tools, such as Git/GitHub for version control, code review processes, static analysis tools (e.g., ESLint, SonarQube), and CI/CD pipelines (e.g., Jenkins, GitLab CI)., • Understanding of agile methodologies such as Scrum and continuous integration/continuous deployment (CI/CD) principles., • Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, or a closely related technical field., • Excellent written and verbal technical communication skills., • Solid understanding of Project Management principles., • Successful completion of in-person IAL3 compliant identity proofing will be required (you must be able to present the necessary identification documents)., • Willingness and ability to travel for occasional customer or onsite company meetings (approximately 1-2 times per year)., • Ability to work remotely within the continental USA from an Eastern or Central time zone (excluding New York)., • Must be a US citizen or permanent resident.Desired Qualifications, • Strong understanding of Web Services, including RESTful API design, integration, and consumption., • Experience with cloud platforms, particularly AWS., • Familiarly with Go programming language, paradigms, constructs, and idioms., • Knowledge of relational databases whether PostgreSQL or other., • Project Management experience and certification is a plus (CAPM, PMP, PMI-ACP, CSM, etc…), • Prior experience working with healthcare appointment scheduling workflows., • Prior experience using Jira for project management.Essential Job Functions, • Design, develop, and maintain robust software/integration solutions., • Create and maintain system design specifications and process flowcharts/swim lanes., • Lead systems integration efforts, ensuring seamless data flow and functionality between various platforms., • Develop and consume APIs to facilitate communication between internal and external systems., • Manage software integration projects from conception to deployment, ensuring timely and successful delivery., • Collaborate with cross-functional teams and manage stakeholders effectively to gather requirements, provide updates, and ensure alignment on project goals., • Apply your deep technical knowledge and problem-solving skills to address complex challenges within the healthcare domain., • Develop high-quality, performant, and maintainable code with comprehensive unit, integration, and end-to-end test coverage., • Provide technical leadership through participation in design discussions, code reviews, and mentorship of other team members., • Actively participate in code reviews, design sessions, and all agile ceremonies (stand-ups, sprint reviews, retrospectives, backlog refinement)., • Work both independently and collaboratively with cross-functional teams to deliver innovative solutions to challenging healthcare problems., • Mentor and support the technical growth of other engineers on the team., • Contribute to the continuous improvement of our development tools, processes, and architecture., • Troubleshoot and resolve technical issues, including occasional participation in a daytime on-call rotation. Security Privacy Terms Powered by JazzHR 9y6Pkppn9X

Job DescriptionSalary: IDEAL CANDIDATE PROFILE Position: Electrical Designer (ED) Above Group Overview We offer you the opportunity to put your passion and your God given talents and abilities to use. Our goal is to attract and develop skilled, called, and passionate people to impact our devoted customers and our team. We want to attract immensely creative employees with an ability to inspire, motivate, and challenge others. For more information, see . Our People Strategy We believe in a people strategy to be the fundamental driver of our organization. While we can never reach a perfect organizational model, we can certainly strive towards it in our daily efforts and mission. With that vision comes a focus of key initiatives we are working on, listed here, with the indicators of what it should look like as we approach: Shared Direction: A collective understanding of what the organization stands for, where it is going, and how we will get there. Indicators: a clear inspiring vision, well-executed strategies, clear aligned goals. Authentic Values: Deeply held principles guiding all decisions and relationships and reflected in the conduct of everyone at all times. Indicators: high levels of trust and communications, uncompromising integrity and ethics, socially responsible practices. Productive Relationships: Open, collaborative relationships that recognize and honor the commitments that people make to themselves, each other, their work, and the organization. Indicators: respect for all individuals, effective problem solving and decision-making, clear accountability, effective teamwork at all levels. Liberating Processes: Flexible structures, processes, and technologies that allow people to do their best work and to collaborate effectively across boundaries. Indicators: clear organizational design, collective knowledge, the right tools and technologies, the right people for the right jobs. Outcome Learning: Results-focused learning that strengthens individual and organizational capacity to cope with the present and define the future. Indicators: continuous teaching and learning, effective knowledge and skills development, leadership development at all levels. Motivating Metrics: Fair, meaningful performance requirements, measure and rewards that reinforce high performance and manage poor performance. Indicators: clear and energizing performance requirements, relevant work measures, differentiated rewards. Our Vision What We Want to Do Continuously improving the built environment for the glory of God. Our Mission Why We Exist Demonstrating the love of Jesus Christ through empowering excellent AEC professionals to provide superior service. Our Values How We Will Accomplish This Mission Our Core Values are the tools we use and the behaviors we exhibit as Employees of Above Group. They describe how we work together to achieve this special place were developing and how they make us uniquely successful. • Christian Values - We demonstrate humility, honesty, integrity, respect, kindness, and a sense of social responsibility., • Uncompromising Quality We provide excellent results all the time, every time., • Buffalo We take initiative running toward and owning challenges., • Extreme Team We look out for the good of each other and are passionate about it. Electrical Designer (ED) The Position The Electrical Designer for Above Group shall contribute and support the Power, Lighting, Grounding, Lightning Protection, Fire Alarm, and Systems or Low Voltage Engineering efforts for the firm. The ED shall directly contribute to the Firm and its success through drafting and design efforts. This individual shall directly contribute to the Firm and its success through technical experience to effectively produce a quality design and ultimate product to the customer. The ED shall execute drafting and design duties as required to ensure quality is always maintained. • The ED is a Designer by education and experience:, • Ability to combine personal judgment with information to implement design criteria., • Has expertise in power and lighting. Preference given to experience with grounding, lighting protection, fire alarm, communications, and electronic security systems., • Demonstrates proficiency with lighting calculations, panelboard load calculations, and load demand calculations. Preference given to experience with short-circuit analysis and arc flash hazard analysis., • Able to use computer software including Visual (or AGI32) and Microsoft Office., • Ability to work well in a team environment and as an individual. Communicates well with individuals in the organization., • Capable of interpreting information set forth in a Basis of Design, field surveys, and code research., • Applies design principles to resolve design problems and tasks assigned., • Develops and implements design criteria and system designs from concept through detailed design and construction., • Coordinates and implements the design of distribution systems, lighting fixtures, devices, and equipment locations with team members within the discipline, as well as project team members in other disciplines., • Proficient with Revit., • Performs system calculations. Sizes and selects system components., • Reviews shop drawing submittals, and travels to job sites to perform field verification., • The ED develops organizational skills including technical writing and time management:, • Uses excellent writing skills to author basis of design (BOD) narratives, design criteria documents, reports, and other high quality highly technical written documents as needed., • Uses excellent writing skills to edit design specifications; respond to Requests for Information (RFIs) incorporating information from project documents, specifications, shop drawings and design criteria; and prepare meeting notes., • Reads relevant project correspondence and maintains project design files. Called A strong sense of knowing who you are (i.e., gifts, talents, competencies) and how you are to spend your life. We fulfill our calling by being excellent at what God designed us to be and we diligently pursue it. Practice Servant Leadership Leaders at Above Group are called to serve. We realize that effective leadership starts on the inside. We demonstrate that we are willing to do what others are unwilling to do. We will practice a Servant Leadership character that enriches the lives of others. A Commitment to Above Group An understanding of and a commitment to the special purpose, mission, and beliefs of Above Group and will have a value system compatible with our values. People Abilities Deep interest and care for people with an understanding of their primary interests, aims, strengths, and motivations. Working with Customers A demonstrated ability to accomplish results through collaboration with and development of strong relationships with our customers. Organizational Skills An ability to organize his/her own thoughts and work, while continually growing a results-oriented team. Ability to win the confidence of colleagues and office staff that demonstrates a well-functioning department. Insight and Strategy A focused sense of strategy, (i.e., possessing the knowledge and sixth sense for how to implement our mutual goals). The ability to set realistic objectives and achieve them. A Sense of Timing An intuitive sense of timing and appropriateness in relation to people and projects. Work Capacity Sufficient physical and emotional energy to deliver the results necessary to advance our mission. Self-Starter Creates ideas and follow through without prodding. (Balanced with judgment and knowing when and how to ask for assistance and counsel). Enthusiasm A heartfelt passion for the work we do, which displays optimism but not overselling and overstating. Character A level of impeccable integrity that permeates others. Passion The Above Group Vision will be irresistible to the right person. People skills, organizational and communication abilities must be truly remarkable, this person will be excellent at vision-casting in a manner that inspires others to join with us and develop solid relationships. Minimum Requirements The Electrical Designer shall meet the following minimum requirements: • Minimum of 3 years electrical drafting and design experience at an MEP Engineering firm or A-E firm, • Associates degree in Drafting and Design preferred but not required, • Proficient in REVIT, • Excellent Communication skills, both oral and written, • This is a remote position or can be a hybrid position for local residents who desire to work in an office environment

Job DescriptionRequisition Title: Outbound Contact Specialist (047WN) US-FL-MelbourneDescription At Percepta, we bring first-class service across each market we support. As an Outbound Contact Specialist in Melbourne, Florida, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You’ll Be Doing In this role, an Outbound Contact Specialist will contact customers by making outbound calls. The Outbound Contact Specialist will follow initial scripts when first engaging with the customer to advise of some of the different programs, tools, and opportunities offered by the brand. The Outbound Contact Specialist will address a range of questions by carefully listening to the customer and leveraging skills learned during training combined with knowledge base tools to ensure the customer’s questions are handled appropriately. Excellent customer service skills and solid problem-solving abilities are essential for success in this role. Customer interaction will be accomplished through a combination of outbound phone, email, and SMS messaging. The Outbound Contact Specialists are responsible for meeting expected customer service and client objectives. During a Typical Day, You’ll • Provide exceptional customer experience with a focus on building a relationship of trust and enthusiasm when making initial contact with the customer during the outreach., • Provide information about the tools and programs that are available to the customer and assist customers with the utilization of those tools and programs offered., • Act as a resource for product knowledge and service support, • Actively listens to the customer while controlling the interaction to lead the customer in a professional and efficient manner, • Exhibit strong follow-up and organizational skills, in both verbal and written communication, • Responsible for handling customers' questions/concerns by answering customers’ questions or transferring them to the appropriate team to handle customers’ concerns, • When necessary, route the customer to the appropriate department for assistance to resolve customer issues or concerns they may have with their vehicle., • Ability to reach specified production and performance expectations, • Provide feedback to management for the continued and improved performance of the department to foster positive results and growth, • Work as a team player – assist other team members when in need of support, • Take part in training and other learning opportunities to expand knowledge of the company and position, • Adhere to all company policies and procedures · High School Diploma required; associate or bachelor’s degree preferred · Customer Relations Contact Center, Outbound Sales, and hospitality industry a plus · Knowledge of the automotive industry a plus · Strong verbal and written communication skills · Goal oriented · Detailed listening skills · Strong customer service, interpersonal and relationship-building skills · Time management and ability to prioritize projects and customer needs · Portray a welcoming and hospitable demeanor through the use of professionalism in language · Conflict resolution skills – listen to the customer · Excellent English language, oral and written, with grammatical knowledge and etiquette. · Ability to sway the opinion of others through verbal and/or written correspondence · Ability to work calmly · Ability to blend personality with professional demeanor to provide the customer with a comfortable conversation · Use of technology for product education · Ability to work through multiple computer screens · Typing Skills – ability to listen and capture information at the same time · Knowledgeable in MS Office, Email, Texting · Experience with Microsoft Dynamics (Customer Contact system) an asset Other · Must be able to interact with all internal and external departments and contacts · Must represent Percepta and our clients brand professionally with all customers and external organizations and contacts What You Can Expect · Pay rate of $15.00 per hour · Health/Dental/Vision/Life Insurance · Flexible Spending Account (FSA) and Health Savings Account (HSA) · 401(k) with company match · Vacation/Sick Time and Paid Holidays · Tuition Reimbursement · Employee Assistance Program · Employee Discount Program · Training and Development Programs (Percepta College) · Employee Rewards Program (Perci Perks) A Bit More About Your Role This position is hybrid remote after onsite training in Melbourne, Florida. Must reside in the Melbourne, Florida area. Hours of operation: Tuesday-Saturday: 9:00 am – 5:30 pm EST About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other. #LI-Hybrid

Pet Flavors is a world leading developer and manufacturer of high-quality Flavor Bases for companion animal pharmaceutical and nutraceutical products. Trusted by top animal health companies, we help improve palatability and compliance in medications and supplements for dogs, cats, and horses. Our team combines scientific expertise with a passion for pet wellness, delivering high-quality, innovative solutions. We are seeking a Veterinary Services Associate who will play a key role in supporting our commercial and scientific initiatives by helping strengthen client relationships, coordinating field trials and palatability studies, and ensuring the smooth delivery of product samples to our customers. This role is ideal for individuals passionate about companion animal health and interested in working at the intersection of veterinary science and product innovation. Working Conditions This is a full-time, in-person role based at our facility in Melbourne, Florida — a clean, climate-controlled environment. Remote work is not available for this position. Customary Work Hours: 40 hours per week, Monday through Friday, 7:00am to 3:30pm. Primary Responsibilities • Collaborate with the Chief Commercial Officer and other members of the team to build and maintain relationships with current and prospective clients., • Support the planning and execution of speaking engagements at scientific conferences, trade shows, and webinars., • Assist in the design, coordination, and analysis of field trials and palatability studies for companion animals., • Maintain and update client contact records and internal customer databases., • Develop a deep understanding of the company’s product portfolio and its applications., • Take primary responsibility for preparing and shipping product samples to prospective and existing customers. Coordinate with the QA/QC Manager and Product Development Director throughout the process., • Work cross-functionally with internal teams on strategic and operational projects. Core Skills and Attributes • Maintain working knowledge of current trends and conditions in the veterinary market., • Demonstrate strong problem-solving capabilities and analytical thinking., • Communicate effectively in both written and verbal formats, present confidently in professional settings., • Exhibit high attention to detail, organizational, and interpersonal skills., • Manage multiple priorities and deadlines with efficiency., • Operate independently while contributing to team-based initiatives., • Embrace a mindset of continuous improvement and learning., • Strong sense of responsibility and urgency, with a high degree of personal integrity. Qualifications Education & Experience • Associate’s (2 years) or Bachelor’s (4 years) degree in Animal Science, Biology, or a related scientific field., • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) and CRM platforms such as Zoho CRM is required. Ability to navigate digital tools and maintain accurate records in cloud-based systems. Benefits • Health, Dental, Vision and Life Insurance; Simplified Employee Pension (SEP) Plan; Paid Vacation and Holidays; Short-Term Disability Insurance; Performance Bonus.

Company Description USSI Global provides field maintenance and system integration for multiple technology markets including commercial communication systems, consumer sites, digital media and broadcast host locations. With over 300 service locations throughout the United States, others in Canada, Mexico, U.K., the Caribbean Islands, and 140 other countries, we are positioned to handle national and global requirements. For more information visit us at . Role Description The Chief Operating Officer (COO) serves as a critical leadership role responsible for overseeing all operational aspects of USSI's business units while supporting the CEO's strategic vision. This position requires exceptional cross-functional leadership skills spanning finance, logistics, and technical operations across the company's diverse business areas. The ideal candidate will balance operational efficiency with innovation, drive standardization of best practices, and break down silos between business units. This role is particularly crucial and must serve as a leadership partner. This full-time, on-site role for Chief Operating Officer (COO) will be based in Melbourne, FL. The COO will be responsible for developing and implementing business strategies, managing daily operations, and ensuring company objectives are met. The role involves overseeing financial performance, preparing and managing budgets, and providing leadership to optimize overall performance. The COO will work closely with the CEO and other executives to drive growth and operational efficiency. Please note, this position is not a remote-eligible position and requires the COO to be onsite in Melbourne, FL. Previous experience in the commercial communication systems, digital media, and/or broadcast host locations industries is required. Core Responsibilities • Oversee day-to-day operations across all business units, ensuring consistency and quality, • Develop and implement repeatable, scalable processes across business units, • Own and drive the execution of the company's vision and strategic plan, • Develop operational leaders who can take on increasing responsibility, • Ensure legal and compliance functions for operational activities Core Competencies • Translating customer requirements into efficient, scalable operational processes, • Proactively identifying opportunities to improve operational capabilities, • Connecting operational excellence to competitive market positioning, • Developing scalable operational models that support future growth, • Managing operational budgets to optimize efficiency and profitability, • Establishing clear performance expectations for operational leaders. Required Qualifications • 10+ years of progressive operational leadership experience, with an emphasis in technology-enabled services, preferably in media-related industries, • Bachelor’s degree in management, business administration, commerce, or equivalent fields; MBA or advanced degree preferred, • Demonstrated success managing diverse business units and dynamic teams, • Business Planning and Operations Management skills, • Analytical Skills and Finance expertise, • Experience in Budgeting and financial management, • Strong leadership and team management skills, • Excellent communication and interpersonal skills, • Ability to work on-site in Melbourne, FL

Software Account Executive - The estimated on-target earnings (OTE) for this role, which includes base salary and incentives, is $137,100 per year, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above. This is a very exciting time for Thryv as we are making waves in becoming an international leading SaaS and platforms business provider for Small to Medium-Sized Businesses (SMB’s). We’ve been around in one form or another for more than 125 years, always with one goal in mind – helping small businesses compete and win. We provide the technology, software and local business automation tools that small businesses need to better manage their time, communicate with clients, and get paid so they can take control of their business and be more successful. Thryv is a seven-time winner of Selling Power Magazine’s Top 60 companies to Sell For, as well as Newsweek’s list of America’s 100 most loved global workplaces for 2024 and 2025! About the role: This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales. This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota. The Software Account Executive conducts greater than 50% of their work outside their home office. We are a remote work environment, but this position requires that you live in or near the city of the job posting in order to visit local businesses. • Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs., • Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs., • Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.)., • Participates in sales meetings, call calibrations, and training as needed. The estimated on-target earnings (OTE) for this role, which includes base salary and incentives, is $115,500 per year, with the potential to earn more in most U.S. locations. Final offer amounts are determined based on the candidate’s location and may vary from the figure listed above. About Thryv- End-to-end client experience platform: Thryv provides a secure, easy-to-use platform that automates tasks and allows clients to put their customers at the center of their business. Our software offers Customer Relationship Management (CRM), Search Engine Optimization, Marketing, online invoices & receipts, text messaging, email marketing, print and social media management. This automation provides the edge local businesses need to better succeed in their market. We do it all with a convenient client experience management app that allows small business owners to get the job, manage the job and get credit all from the palm of their hand. In This Role, You’ll Get To: • Help grow local business market share, • Defend small business America and the American Dream, • Work with existing clients and hunt for new business, • Become SaaS (software as a service) experts, • Receive world-class training, • Have the support of a four-time winner of The Top 60 Companies to Sell For company with a 125+ year legacy, • Educate and guide prospects through the buyer’s journey to help them learn how Thryv can grow their business, • Partner with marketing and technology departments to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products, • Bring your thinking, strategies and ideas to advance our company’s values, unique culture and vision for the future We Are Looking for People Who: • We are seeking driven and hungry individuals to strategize and offer our unique software solutions to local business owners, • Who are engagement gurus while properly managing expectations, • Have the desire and commitment to do what it takes to be successful in sales, • Have a positive outlook and a strong ability to take responsibility for their successes and failures, • Goal oriented…you’re known for destroying your sales goals, • Persuasive…you can explain software solutions in simple terms, • Exceed sales quotas and expectations, • Build and nurture a pipeline of prospects and close deals, • Develop great solutions to help customers WIN!, • Comfortable working in a remote capacity: Hi-Speed internet, acceptable office setting and proper business attire is a must. Basic Qualifications • 4+ years of related sales experience (7+ years is preferred), • 3+ years of experience in an (outbound) full sales cycle role is required, • Experience in a SaaS role or company is preferred, but not required, • The ideal candidate will have experience in Enterprise-level sales (not a requirement), • Strong industry knowledge with the ability to gain a thorough understanding of the Thryv product suite, • Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships., • Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands, • Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures, • Strong technical skills with proficiency in MS office and the ability to learn new programs and systems, • Associate degree (or international equivalent) or equivalent experience required Who We Are At Thryv, we’re a team fiercely devoted to the success of local businesses. We’ve been around for over 100 years, always with one goal in mind — helping small businesses compete, win and succeed. We provide the technology, software and local business automation tools small business owners need to better manage their time, communicate with clients, and get paid, so they can take control of their business and be more successful. We support businesses across the U.S., and we have team members all around the country (even internationally). In fact, we’re a work-from-anywhere company, because that’s how we get the work done. Culture is vital at Thryv because it shapes our identity and, therefore, our measurements for growth. We have an identified set of values that hold all of us accountable, paving the way for our company success and our legacy. All of this helps us deliver results for our clients and creates success for our employees. Here at Thryv, making a positive impact within our team and in our local community is the reason we get out of bed every morning. Find out more at corporate.thryv.com/careers/ Belonging at Thryv We believe in a work environment where all individuals are treated fairly and respectfully, have equal access to opportunities and resources, and can contribute fully to the organization’s success. We want our employees to feel a part of something big, and we encourage the sharing of ideas and collaboration across the organization. We strive to ensure our work environment reflects diversity, fairness and meritocracy. We believe all employees should have the opportunity to perform effectively in their position. We value every employee and the authenticity they bring to their role and to the organization. As a result, our employee policies and internal practices focus on ability and merit as the standards for success. Requisition Detail and Process This information indicates the general nature and level of work performed by employees in this job. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. The final job level offered may vary based on the applicant’s competencies and qualifications such as experience and education, and other job-related reasons. Our Commitment to Equal Opportunity Thryv is proud to provide equal employment opportunities to all employees and applicants, without regard to gender, color, race, religion, sexual orientation, national origin, citizenship, age, disability, veteran status, pregnancy, genetic information, or any characteristic protected by law. Thryv is committed to provide equal employment opportunities throughout the employment relationship including recruitment, hiring, discharge, compensation, benefits, discipline, development, and advancement or other aspects of employment.

Customer Support / Remote] - Anywhere in U.K per year / Medical, dental & vision / 401k matching / PTO - As a Customer Service Associate at American Fidelity, you will: Provide exceptional customer service to clients by answering inquiries, resolving issues, and providing information about company p

Customer Support / Remote] - Anywhere in U.Competitive pay / Benefits - As a Customer Service Rep at Bush & Bush Law Group, you will: Manage incoming calls, emails, and messages from clients and provide timely and accurate responses to their inquiries; Collect and document essential information from

Customer Service / Remote] - Anywhere in U.Up to $45K per year / Healthcare benefits / PTO / Equipment provided - As a Customer Support Specialist at Alt Legal, you will: Provide exceptional customer service to clients through various channels such as phone, email, and chat; Be knowledgeable about o

Call Center / Remote] - Anywhere in U.Up to $25 per hour / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Solutions iT, you will: Answer all incoming calls within three rings and create, triage, and troubleshoot client issues; Provide exceptional phone support to minimize time

Customer Service / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Support Rep at SimplyInsured, you will: Respond to customer inquiries in a timely and professional manner; Provide accurate information and guidance regarding insurance plans and polici

Customer Service / Remote] - Anywhere in U.Competitive pay / Flexible hours / Health benefits / Retirement plan match / PTO - As a Customer Support Rep at AssetWatch, you will: Provide excellent customer service to clients by answering their inquiries and resolving their issues in a timely and profe

Customer Support / Remote] - Anywhere in U.Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Manage incoming calls and emails from customers, responding promptly and professionally; Provide accurate and timely information to customers r

Customer Support / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k match / PTO - As a Customer Service Rep at Diana Health, you will: Answer and triage incoming phone calls and app messages from our current patients; Provide excellent customer service by addressing inquiries

Customer Service / Remote] - Anywhere in U.Up to $64,250 per year / Health, dental & vision / 401k match / PTO - As a Customer Support Rep at Manulife John Hancock, you will: Assist customers with inquiries and provide solutions to their concerns; Maintain a high level of professionalism and custome

Job DescriptionRequisition Title: Bilingual French Customer Service Case Manager (046SQ) US-FL-MelbourneDescription At Percepta, we deliver award-winning services for every stage of the automotive and mobility customer journey. As a Customer Service Case Manager (Bilingual French) working fully remote in Melbourne, FL, you’ll become part of a community that values your success, supports your career growth, and celebrates your contributions. What You’ll Be Doing The Customer Service Case Manager (Bilingual French) will work with customers and prospective buyers to earn and retain their loyalty to our client, a globally recognized provider of high-quality automotive products and services. This will be accomplished by creating relationships based on understanding the customer’s needs, concerns, lifestyle, and preferences by carefully listening to the customer, providing knowledge and resources, and resolving issues in a timely basis. In this role, the Customer Service Case Manager (Bilingual French) is empowered to make decisions using customer satisfaction tools to resolve customer concerns and ensure customer loyalty. During a Typical Day, You’ll • Provide an exceptional customer experience with a focus on building a relationship of trust and enthusiasm, while guiding the customer from website to pre-buy experience. This includes vehicle knowledge and availability, local promotions for the brand, assisting with specifications of the vehicle, assisting with customer/dealer connection, and educating the customer on products and services, • Act as a resource for all product knowledge and service support, • Schedule activities as required for special events, • Actively listen to the customer while controlling the interaction to lead the customer in a professional and efficient manner, • Act as a liaison between the customer, service support, and dealership by following up to ensure customer satisfaction, • Be responsible for handling inbound customer calls regarding sales and service in a helpful, courteous, and professional manner, displaying knowledge and concern for their needs, • Be responsible for handling emails and chats, • Exhibit strong follow-up and organizational skills in both verbal and written communication, • Be responsible for resolving customer issues using all available resources, including Dealers (i.e., service personnel, subject matter experts (SMEs), leadership, and field service engineers)., • Return all email and voice mail messages promptly and follow up with customers and dealers as committed, • Be responsible for documenting customer inquiries and concerns, • Use applicable customer satisfaction tools to resolve customer issues. Tools include financial assistance, service plans, payments, and maintenance plans, • Participate in business-related marketing and sales projects, • Meet specified goals as set forth by management, • Provide feedback to management for the continued and improved performance of the department to foster positive results and growth, • High school diploma required; an Associate or bachelor’s degree is preferred, • Bilingual English and Canadian French (Fluent) – must be able to pass verbal and written assessments, • A minimum of two (2) years of experience in customer service, call center, hospitality, public relations, or sales, • Experience in a luxury field (hospitality or brand product) is a plus, • Knowledge of the automotive industry is a plus, • Strong verbal and written communication skills, • Strong customer service, interpersonal, and relationship-building skills, • Excellent English language (oral and written), with grammatical knowledge and etiquette, • Pay rate of $20.34 per hour, inclusive of the base pay of $18.34 per hour + $2.00 per hour premium for the bilingual French skill, • Health/Dental/Vision/Life Insurance, • Flexible Spending Account (FSA) and Health Savings Account (HSA), • 401(k) with company match, • Vacation/Sick Time and Paid Holidays, • Tuition Reimbursement, • Employee Assistance Program, • Employee Discount Program, • Training and Development Programs (Percepta College) This position is a single point of contact for customers to address sales, product knowledge, service issues, dealer information, and obtain resolutions. Customer interaction will be accomplished through a combination of inbound/outbound phone, email, and other correspondence. About Percepta Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty for its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support. Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we: • Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow., • Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction., • Leave it better – We take ownership and leave every process, person, and place better than we found it., • Win together – We succeed as one—celebrating, supporting, and showing up for each other.

Customer Support / Remote] - Anywhere in U.Up to $25 per hour / Medical, dental & vision / 401k match / PTO / Sun-Thurs 3p-11:30p CST - As a Customer Service Advocate at iRhythm Technologies, you will: Provide superior customer care by troubleshooting customer/patient issues relating to product, ser

Job Description SOAR WITH US Dassault Falcon Jet proudly provides competitive pay, quality benefits and programs that support your career advancement and personal development. Our benefits are designed to support you and your family's health and wellbeing, help you secure a strong financial future and empower you to be successful in all aspects of your work and life. We are committed to finding the best, brightest and most dedicated individuals in the aviation industry. Our employees are the key to our success. Soar with us! The Mobile Repair Technicians works as part of the AOG Go-team that is responsible for supporting some of the most technologically advanced aircraft in the world that are AOG, in any location, but primarily in North and South America. Once dispatched to the AOG location, the Mobile Repair Technician will perform troubleshooting as needed with support of the Command Center and Engineering Support. They will also perform maintenance and repair of the aircraft systems and return the aircraft to service in a timely manner. PRINCIPAL DUTIES/RESPONSIBILITIES (ESSENTIAL FUNCTIONS): • Perform the required troubleshooting, maintenance, and repair as needed of Falcon Aircraft anywhere in the world depending on their AOG location. To include locations at various points across the Americas and the globe which could include remote areas where modern conveniences may not always be available., • Perform all stated maintenance or basic avionics tasks and associated checks, inspections and/or troubleshooting as identified on the assigned AOG or drop-in aircraft., • Identify all troubleshooting tasks and maintenance tasks to be performed and parts to be ordered for a particular AOG., • Perform status updates of work in progress to Command Center and/or Operations Manager., • Perform all work with the highest level of technical knowledge and experience, in addition to maintaining the utmost level of professionalism with customers, vendors and other flight department or customer personnel on both a personal level and also as a direct representative of the company, Dassault Falcon Jet., • Adhere to all FAA Regulations, the Dassault Repair Station Manual, Operations Manual and all other Quality Manuals and/or Regulations., • Accurately and thoroughly complete all appropriate maintenance, work order, and RTS paperwork, • Be "travel ready" within 1/2 hour during duty time and 2 hours when standby time off base., • Work unscheduled overtime as-needed based on level of AOG activity to include weekends and/or holidays. Advance notice will be provided in all cases when such notice is available to the company but due to the nature of aircraft it is rarely known in advance., • Applicants must have experience pertaining to the forecasted scope of work including but not limited to; troubleshooting, parts replacement, work order documentation, interpretation of technical documentation, customer service and communications skills., • Maintain high level of system knowledge of Falcon Aircraft, • This will be performed by working and training with Engineering Support, • Develop in depth knowledge of troubleshooting techniques and methodologies MINIMUM REQUIRED QUALIFICATIONS: • High school graduate or equivalent., • FAA Airframe and Power-plant certificate, • Equivalent foreign licenses or Repairman’s certificates may be considered, • Valid Driver’s license and Passport, • AOG maintenance experience on large turbine engine aircraft or equivalent other experience, • Capable of interpreting drawings, blueprints, and wiring diagrams, • Capable to understand and follow maintenance manuals and IPC, • Good written and verbal communication skills, • Ability to work independently with minimal supervision ADDITIONAL DESIRED QUALIFICATIONS: • Associates Degree in a related Aviation Science or Maintenance program, • Equivalent military or other aircraft experience can be accepted, • Avionics experience, • Engine/APU experience, • Hands on Falcon maintenance experience primarily on the modern fleet, • WORKING CONDITIONS: Hangar and/or outside environment depending on AOG location * Travel ready (1/2 hour during duty time, 2 hours during standby)

Job Description Career Opportunity: Independent Life Insurance Agent(100% Commission) Location: Flexible/Remote Company Overview: Join a leading life insurance agency dedicated to providing innovative insurance solutions tailored to meet the diverse needs of our clients. We pride ourselves on our strong ethical values, commitment to customer service, and the support we offer our agents. As an independent agent, you'll have the freedom to build your own business while being backed by a reputable organization. Position Overview: We are seeking motivated and passionate individuals to become Independent Life Insurance Agents. This role is ideal for self-starters who are looking for a rewarding career in the insurance industry, where you can make a positive impact on people's lives by helping them secure their financial futures. Key Responsibilities: • Client Engagement: Build and maintain relationships with clients through networking, referrals, and community involvement. Understand their financial goals and insurance needs., • Product Knowledge: Stay informed about the latest life insurance products and industry trends. Provide clients with comprehensive information on coverage options, benefits, and costs., • Sales Strategy: Develop and implement effective sales strategies to achieve personal and team sales goals. Identify opportunities for upselling and cross-selling additional products., • Consultative Selling: Conduct thorough needs analysis and risk assessments to recommend appropriate life insurance solutions tailored to clients’ needs., • Administrative Duties: Maintain accurate client records, manage policy documentation, and follow up on leads on time. Ensure compliance with industry regulations and company policies., • Professional Development: Participate in ongoing training and professional development opportunities to enhance your skills and knowledge in the insurance field. Qualifications: • License: Must possess or be willing to obtain a valid life insurance license in your state., • Experience: Previous sales experience is preferred but not required. A background in customer service or financial services is a plus., • Communication Skills: Excellent verbal and written communication skills are essential. Ability to build rapport with clients and explain complex concepts in an understandable manner., • Self-Motivated: Demonstrated ability to work independently and manage time effectively. Goal-oriented with a strong desire to succeed., • Tech-Savvy: Familiarity with insurance software and digital communication tools is a plus. What We Offer: • Flexibility: Enjoy the freedom to set your own schedule and work from anywhere., • Compensation: Competitive commission structure with unlimited earning potential. Performance bonuses and incentives available., • Support: Access to comprehensive training programs, marketing resources, and ongoing support from experienced industry professionals., • Community: Join a team that values collaboration and fosters a positive work environment. Participate in team-building activities and networking events. How to Apply: If you are ready to take the next step in your career as an Independent Life Insurance Agent, please submit your resume and a brief cover letter outlining your interest in this opportunity. We look forward to hearing from you! Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experience. Career Opportunity: Independent Life Insurance Agent Location: Flexible/Remote Company Overview: Join a leading life insurance agency dedicated to providing innovative insurance solutions tailored to meet the diverse needs of our clients. We pride ourselves on our strong ethical values, commitment to customer service, and the support we offer our agents. As an independent agent, you'll have the freedom to build your own business while being backed by a reputable organization. Position Overview: We are seeking motivated and passionate individuals to become Independent Life Insurance Agents. This role is ideal for self-starters who are looking for a rewarding career in the insurance industry, where you can make a positive impact on people's lives by helping them secure their financial futures. Key Responsibilities: • Client Engagement: Build and maintain relationships with clients through networking, referrals, and community involvement. Understand their financial goals and insurance needs., • Product Knowledge: Stay informed about the latest life insurance products and industry trends. Provide clients with comprehensive information on coverage options, benefits, and costs., • Sales Strategy: Develop and implement effective sales strategies to achieve personal and team sales goals. Identify opportunities for upselling and cross-selling additional products., • Consultative Selling: Conduct thorough needs analysis and risk assessments to recommend appropriate life insurance solutions tailored to clients’ needs., • Administrative Duties: Maintain accurate client records, manage policy documentation, and follow up on leads promptly. Ensure compliance with industry regulations and company policies., • Professional Development: Participate in ongoing training and professional development opportunities to enhance your skills and knowledge in the insurance field. Qualifications: • License: Must possess or be willing to obtain a valid life insurance license in your state., • Experience: Previous sales experience is preferred but not required. A background in customer service or financial services is a plus., • Communication Skills: Excellent verbal and written communication skills are essential. Ability to build rapport with clients and explain complex concepts in an understandable manner., • Self-Motivated: Demonstrated ability to work independently and manage time effectively. Goal-oriented with a strong desire to succeed., • Tech-Savvy: Familiarity with insurance software and digital communication tools is a plus. Compensation: • This position is 100% commission-based, providing you with unlimited earning potential based on your sales performance. Your success directly correlates with your efforts and dedication. What We Offer: • Flexibility: Enjoy the freedom to set your own schedule and work from anywhere., • Support: Access to comprehensive training programs, marketing resources, and ongoing support from experienced industry professionals., • Community: Join a team that values collaboration and fosters a positive work environment. Participate in team-building activities and networking events. How to Apply: If you are ready to take the next step in your career as an Independent Life Insurance Agent, please submit your resume and a brief cover letter outlining your interest in this opportunity. We look forward to hearing from you! Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences. Requirements1. Adaptability- Willingness to learn and adjust to new environments and challenges. 2. Team Player- Ability to collaborate effectively with others and contribute to team goals. 3. Strong Work Ethic- Demonstrates dedication, reliability, and a commitment to quality work. 4. Communication Skills- Clear and effective in conveying ideas, both verbally and in writing. 5. Problem-Solving Skills- Capable of analyzing situations and coming up with creative solutions. 6. Positive Attitude- Brings enthusiasm and a constructive outlook to the workplace. 7. Cultural Fit- Aligns well with the company’s values and mission, fostering a harmonious work environment. 8. Initiative- Proactively seeks opportunities for improvement and takes action without needing direction. 9. Resilience- Maintains composure and focus in the face of challenges or setbacks. 10. Eagerness to Learn- Shows a desire for personal and professional growth, seeking out new knowledge and skills.

Job Description Supports Department of State (DoS) Air Wing Program Support Office (PSO) with planning, coordinating, and accomplishing a wide variety of organizational, programmatic, and staff functions. Serves as a consultant and technical expert to a PSO Operations Subject Matter Expert (SME) and/or DoS officials responsible for Uncrewed Aircraft Systems (UAS) program and aviation operations. Assignments include global high visibility projects and critical issues which require application of thorough research and aviation operational analysis. Designs, researches, and conducts studies that are unique, difficult to define, and require unconventional approaches. Conducts analysis of various systems and relationships and evaluating and/or redefining the impact of new and emerging capabilities on current systems and policies. Use program management tools and techniques to support PSO SME and DoS Uncrewed Aircraft System (UAS) Program Manager. Provide support by analyzing emerging missions and performing in-depth contingency planning and market research to refine requirements and recommend appropriate Small UAS/UAS solutions. Coordinates and facilitates meetings, building agendas and slides, processing action items, implementing tools, techniques, and industry best practices to develop and transform processes. • Provide expert technical guidance on SUAS/UAS to support DoS and partner nation requirements, • Provide technical writing support for programmatic documents, creating and maintaining directives, SOPs, and ATMs, • Perform staffing actions, review contract proposals, prepare and present briefings on program projects, • Performs independent analysis to develop and recommend courses of action to program leadership, • Reviews and evaluates projects, proposals, and/or reports for adequacy of methodology, ensuring the techniques used are valid and appropriate to the problem or issue identified, • Day-to-day project monitoring, collecting data and preparing presentations for internal and external stakeholders, • Assists in managing, tracking, and storing details on unique projects and maintains project documentation, • Assist with research, analysis, conducting market research and preparation of cost estimates, • Assist in identifying new tools and techniques, and analyzing key characteristics of UAS, • Assist the DoS UAS Manager with maintaining the UAS hardware and software and recording maintenance, use, and maintaining configuration control of the INL/A UAS fleet, • Assist the DoS UAS Manager with creation and sustainment of OCONUS UAS programs and coordinate airspace, frequency management issues and synchronization with partner nation Civil Aviation Authorities, • Gain and maintain certification as an INL/A remote pilot in command (RPIC) and Remote Pilot Instructor (RPI), • Assist with creation, maintenance and execution of UAS familiarization training courses, • Stay updated on relevant UAS regulations and guidelines set by aviation authorities, • Keep up-to-date with advancements in UAS technology and share knowledge with the team. POSITION REQUIREMENTS Successful candidate will have a bachelor’s degree or equivalent experience, and 10 years’ experience working in Aviation Management. Other positional requirements include: • FAA Part 107 Remote Pilot Certificate or equivalent UAS operator certification and ability to get Part 107., • Proven experience in operating and maintaining UAS for public safety, law enforcement, or military operations., • Strong understanding of UAS technology, flight principles, and communication/navigation systems including Android Tactical Awareness Kit (ATAK)., • Proficiency in UAS mission planning software and data processing tools with experience in 2D/3D scanning., • In-depth knowledge of relevant regulations and guidelines relating to domestic and international UAS operations., • Knowledge of airspace regulations, frequency spectrum management, and safety protocols related to UAS operations., • Ability to adapt to changing technologies and industry trends., • Proven experience in developing comprehensive policies, plans, and procedures for UAS operations, maintenance, and logistics support (sustainment)., • Strong operational understanding of UAS, including capabilities, limitations, and best practices for successful employment., • Knowledge of fixed wing, rotary wing, and multi-rotor UAS operations sufficient to apply analysis, methodologies, and research findings, • Ability to identify problem areas, trends and/or similar factors to improve program aviation operations and management, • Effective and confident decision-making and problem-solving skills, especially under time constraints., • Advanced proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, SharePoint, and Power BI, with the ability to effectively utilize these tools for documentation, data analysis, collaboration, and presentations. Excellent organizational and critical thinking as well as oral and written communication skills, including the ability to interact successfully with executive-level internal and external contacts., • Outstanding customer service, organizational, time management skills, and ability to multi-task., • Experience managing the change process for programmatic Technical Directives and Publications., • Ability to lift 25 lbs. unaided and perform field work in outdoor sometimes austere environments. Preferred candidate will have: • Experience administering or building UAS programs for public safety, law enforcement or military organizations, • Experience developing, submitting, and maintaining FAA Certificates of Authorization, • Experience developing, submitting, and maintaining Notice to Air Missions (NOTAMs), • Understanding of security/cybersecurity considerations related to SUAS operations, data protection and physical security, • Understanding and familiarity with counter-UAS tactics, techniques and procedures/equipment, • Experience with multiple small UAS platforms and familiarity with Group 1-4 UAS capabilities and limitations, • Strong interpersonal, team orientation and customer service skills., • Problem-solving aptitude; self-motivated and driven; highly adaptable to changes and meeting tight deadlines, • Military or government staff experience preparing briefings and conducting course of action analysis, • Experience working with foreign nation aviation personnel or building partner nation capacity, • Ability to travel and Spanish language skills

Job Description Position Overview: The Director of Sales will be responsible for implementing and continuously improving the sales training strategy for our individual locations. This role ensures that franchisees, sales representatives, and field teams are equipped with the knowledge, tools, and skills to drive consistent revenue growth and deliver exceptional customer experiences across all markets. This position requires a proven sales leader with experience in franchising, home services, or construction-related industries who excels at training development, coaching, and performance measurement. Key Responsibilities: Training & Development • Design and deliver comprehensive sales training programs for franchisees, sales estimators, and field representatives., • Build scalable onboarding programs for new franchisees and their sales teams., • Develop training materials, playbooks, and digital learning content (presentations, videos, role-play scenarios, e-learning modules)., • Lead live training sessions (in-person and virtual) to reinforce best practices in consultative selling, lead conversion, and customer relationship management. Sales Process & Enablement • Standardize sales processes across the franchise network to ensure consistency in performance and brand representation., • Partner with marketing to align lead generation and sales conversion strategies., • Support the adoption and effective use of CRM and sales technology platforms., • Identify sales tools, scripts, and resources needed to drive franchisee success. Performance Coaching & Metrics • Develop KPIs and benchmarks to track training effectiveness and sales performance., • Work with franchisees to diagnose performance gaps and implement targeted coaching., • Conduct field visits and ride-alongs to evaluate real-world execution and provide feedback., • Report on sales training outcomes, ROI, and system-wide performance improvements. Franchise Support & Leadership • Serve as a trusted advisor to franchise owners on sales growth strategies., • Collaborate with Operations, Marketing, and Vendor Relations teams to ensure alignment with system goals., • Lead regional and national training events, conferences, and workshops., • Continuously research industry best practices and update training programs accordingly. Qualifications • 4+ years of sales and sales training experience, ideally in franchising, home services, or construction., • Demonstrated success in building and executing sales training programs that drive measurable growth., • Strong knowledge of consultative/solution selling and residential sales processes., • Experience with CRM platforms and sales enablement tools., • Exceptional communication, facilitation, and public speaking skills., • Ability to travel approximately 25% to support franchise locations nationwide. Key Competencies • Strategic thinker with the ability to translate sales goals into training solutions., • Inspiring trainer, coach, and motivator with a passion for franchisee success., • Data-driven decision maker who uses metrics to drive accountability., • Collaborative leader who thrives in a fast-paced, entrepreneurial environment., • Strong business acumen with a customer-first mindset.WHO WE ARE: Empower Brands was founded in 2022 as a product of the integration of Lynx Franchising and Outdoor Living Brands. Empower encompasses ten industry-leading brands across commercial and residential services: JAN-PRO, FRSTeam, Archadeck Outdoor Living, Outdoor Lighting Perspectives (OLP), Conserva Irrigation, Koala Insulation, Wallaby Windows, Superior Fence and Rail, Bumble Roofing and Canopy Lawn Care. Empower is dedicated to providing its customers with the highest quality products and services in the commercial and home services industry while simultaneously delivering its franchise owners committed personal support, tools and empowerment to pursue their own success. Empower Brands is a portfolio company of MidOcean Partners, a leading private equity firm with an excellent track record investing in successful, growth-focused franchise businesses. For more about Empower Brands, visit the company's new website at EmpowerFranchising.com.Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. Empower Brands is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Empower Brands makes hiring decisions based solely on qualifications, merit, and business needs at the time. #LI-Remote

Job Description Now is the best time to join Johnstone Supply. As a member of the Technology team, the ERP Training and Support is responsible for managing and implementing various Technology team projects. The position is a key driver and team member leading ERP projects, implementations, and support. The role works with various functional areas to ensure proper processes are developed, implemented, and trained throughout the company. Acts as an internal business consultant for the ERP system and other programs as assigned. This position impacts major projects and focuses on business application development to ensure continuous process improvement in all areas. Our customers are professional certified Technicians and Contractors who come to Johnstone for our product selection, expertise, and quality service. Johnstone is growing, and so can you. Position responsibilities: • Leads ERP projects as assigned including acquisition related transitions and implementations. This initially includes but is not limited to conversion of assigned branch systems to company systems such as Solar Eclipse and for the advanced technology implementations (such as shipping software, credit card processing, eCommerce applications, delivery applications, BI tools, etc.)., • Provides application training and support to assigned areas or locations., • Develops application SOPs and other related tools to ensure ease and efficiency of use by end users., • Utilizing a variety of tools including video, cataloging, remote and in person training formats develops and conducts training on ERP and other applications., • Responsible for management of ERP System related projects as assigned., • Provides user support on all assigned programs and applications including Eclipse., • Participates in planning, implementation, monitoring and maintenance of the ERP system. May provide similar support on other programs or systems as assigned., • Works cross functionally to support the utilization of Electronic Commerce initiatives (Web Commerce, Mobile Apps, Business to Business integration), Business Intelligence (BI) systems, as well as Customer Relationship Management (CRM) applications., • Supports, complies with, and maintains documentation and procedures. Provide recommendations as appropriate including to enhance technical capabilities of systems and increase efficiencies., • Specialized training in Eclipse software applications required that includes order entry (sales), purchasing, order fulfillment (picking & shipping), receiving, customer returns (warrantee), purchasing, branch transfers, inventory control, and general ledger (controlling)., • Bachelor’s degree in business, information technology or related field required; may substitute experience on a year for year basis., • Three or more years’ experience with Eclipse required with a thorough understanding of SOP’s in a wholesale distribution company preferred., • Position requires up to 25% business travel, including local, state, and national trips, by air or vehicle.", • Must have excellent interpersonal skills and be a team player with the ability to motivate behavior and cooperation., • Strong leadership skills, excellent written and oral communication skills, strong analytical and problem-solving skills, skilled in re-engineering operations for the purpose of gaining the productivity and efficiencies from use of the Eclipse System., • Must have strong analytical skills, be proficient in project planning, and must be fluent in PC/Windows skills (Microsoft Office software applications.), • Ability to communicate proficiently in English in both verbal and written formats., • Safety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely., • Customer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly., • One Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team., • Own It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity., • Paid Time Off (PTO) – 3 weeks of PTO for individual contributors and 4 weeks for leaders, • Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediately vests, • Holiday pay – we recognize and pay our employees for 7.5 holidays per year, • Employer subsidized medical, dental, and vision plans., • Employer paid life insurance and long-term disability, • Voluntary short-term disability, accident and critical illness insurance, • 24/7 Access to virtual care/telehealth options, and Parental Time Off, • Flexible spending accounts (FSA), • $100 wellness reward for completing annual health check-up, • Employee Assistance Program (EAP) for you, and your family, • Coverage for chiropractic, acupuncture, and massage therapy services, • Tuition reimbursement, up to $5,250 per year, • Employee referral bonus program – earn up to $4,000 per year, • Employee service milestone recognition program, • Employee discounts on products & retail discounts, • Variety of incentive plans for employees, • Bi-weekly pay days on every other Friday Johnstone Supply is North America’s leading wholesale distributor of HVACR equipment, parts, and supplies. Over the last seven decades Johnstone has grown into the industry leader with over 450 distributor branches and 6 distribution centers throughout North America resulting in over $4 billion in annual sales. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google, and Fujitsu, to provide contractors with world class products, technical expertise, and quality service. EOE & E-Verify Participating Employer.

Accept customer calls and return customer. Handle incoming customer service calls. Dispatch incoming customer phone calls.

Customer Support / Remote] - Anywhere in U. Competitive pay / Health, dental & vision / 401k match / PTO - As a Customer Service Rep at Diana Health, you will: Answer and triage incoming phone calls and app messages from our current patients; Provide excellent customer service by addressing inquirie

Accept customer calls and return customer. Handle incoming customer service calls. Dispatch incoming customer phone calls.

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at OneTouch Direct, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide accurate information and solutions to customer issues; Maintain a high level of customer satisfact

Accept customer calls and return customer. Handle incoming customer service calls. Dispatch incoming customer phone calls.

Competitive pay / Flexible hours / Health benefits / Retirement plan match / PTO - As a Customer Support Rep at AssetWatch, you will: Provide excellent customer service to clients by answering their inquiries and resolving their issues in a timely and professional manner; Maintain accurate records o

Accept customer calls and return customer. Handle incoming customer service calls. Dispatch incoming customer phone calls.

Competitive pay / Medical, dental, and vision / 401k matching / PTO - As a Customer Support Specialist at Abridge, you will: Provide exceptional customer service by answering incoming calls and responding to customer inquiries via email and chat; Assist customers with product information and troubl

Accept customer calls and return customer. Handle incoming customer service calls. Dispatch incoming customer phone calls.

Medical, dental & vision / 401k / PTO - As a Customer Support Specialist at Vori Health, you will: Respond to and resolve incoming messages, calls, and tickets from patients and team members, using discretion and responding in a timely and hospitable manner to meet our world-class service levels; Pr

Accept customer calls and return customer. Handle incoming customer service calls. Dispatch incoming customer phone calls.

Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at KinderSystems, you will: Manage incoming calls and emails from customers in a timely and professional manner; Provide accurate and efficient solutions to customer inquiries and complaints; Document all customer interact

Competitive pay & benefits - As a Customer Support Specialist at Atarim, you will: Communicate with customers via email and chat to provide outstanding support and resolve any issues they may have; Maintain accurate records of customer interactions and transactions; Utilize problem-solving skills to

Up to $49,800 per year / Medical, dental & vision / 401k match / PTO / Home office stipend - As a Customer Support Specialist at Cars Commerce, you will: Provide exceptional customer service to all clients through various communication channels such as phone, email, and chat; Troubleshoot and resolv

Competitive pay / Medical, dental, and vision / 401k matching / PTO - As a Customer Support Specialist at Abridge, you will: Provide exceptional customer service by answering incoming calls and responding to customer inquiries via email and chat; Assist customers with product information and troubl

Up to $45K per year - As a Customer Support Specialist at Fabric Health, you will: Provide exceptional customer service to Fabric Health clients by promptly responding to inquiries via phone, email, and chat; Maintain a high level of product knowledge and stay updated on any changes or updates; Util

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at OneTouch Direct, you will: Respond to customer inquiries and concerns in a timely and professional manner; Provide accurate information and solutions to customer issues; Maintain a high level of customer satisfact

Up to $27 per hour + bonus / Full benefits - As a Customer Support Rep you'll: Provide concierge-style service to the CrossFit community, cultivating lifetime loyalty to the brand by fielding inquiry emails; Resolve (or escalate) customer inquiries, complaints, and feedback quickly and efficiently;

Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Manage incoming calls and emails from customers, responding promptly and professionally; Provide accurate and timely information to customers regarding their inquiries and concerns; Reso

Competitive pay / Health, dental & vision / 401k matching / PTO - As a Customer Service Rep at Beyond Finance, you will: Assist customers with inquiries and complaints via phone, email, and chat: Provide excellent customer service by actively listening, showing empathy, and finding solutions; Mainta

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at GRT Financial, you will: Handle inbound/outbound calls and emails from clients regarding their accounts; Provide excellent customer service by addressing and resolving customer inquiries and concerns; Update and m