Are you a business? Hire remote customer support candidates in New York, NY
Position Overview: We are seeking a highly motivated and experienced Customer Service/Sales Manager to join our team. This is a remote position, allowing you to work from the comfort of your home while managing and leading our customer service team to ensure the highest level of customer satisfaction. Key Responsibilities: - Lead and manage a team of customer service representatives to deliver outstanding support and sales. - Develop and implement customer service policies and procedures to enhance the customer experience. - Monitor and analyze customer service metrics to identify areas for improvement. - Provide coaching, training, and performance feedback to team members. - Handle escalated customer inquiries and resolve complex issues effectively. - Collaborate with other departments to ensure a seamless customer journey. - Maintain up-to-date knowledge of products and services to provide accurate information to customers. - Foster a positive and productive team environment. Qualifications: - Proven experience as a Customer Service Manager or in a similar leadership role. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work independently and manage a remote team effectively. - Proficiency in using customer service software and tools. - Flexibility to adapt to changing priorities and handle multiple tasks. - Ability to engage with your team and provide a fun work environment, team builders, ice breakers via zoom - Prior management, sales or a related field (preferred). Benefits: - Competitive pay $68,000 and performance-based bonuses. - Flexible working hours and remote work environment. - Opportunities for career growth and professional development. - Supportive and inclusive company culture. How to Apply: If you are passionate about delivering exceptional customer service and have the skills to lead a remote team, we would love to hear from you! Please submit your resume and a cover letter detailing your relevant experience, introduce yourself and a brief description on why you would be a great candidate.
Are you passionate about building meaningful connections and driving positive change? Join Collective Fare Enterprises as an Account Manager Intern and become part of a dynamic team dedicated to servicing businesses and others with spectacular food, customer service and class. This role offers an exceptional opportunity to gain hands-on experience in client relationship management and sales while working alongside industry professionals committed to making a real impact. You'll develop valuable skills in communication, strategy, and collaboration, all within an organization that values creativity and community. If you're eager to grow your career while contributing to a mission-driven enterprise, this internship is your gateway to both personal and professional fulfillment. Position Details: Title: Account Manager Intern Location: Hybrid and/or remote Type: Unpaid Internship Hours: Part-time or Full-time, flexible schedule Responsibilities: - Maintain relationships with current clients to retain revenue. - Perform client outreach to earn new revenue streams for Collective Fare Enterprises. - Conduct market research and analyze data to support client strategies and organizational initiatives. - Collaborate with cross-functional teams (marketing, operations, etc.) to address client needs. - Assist with general operational tasks within the organization as needed. Qualifications: - Current student or recent graduate in business, communications, and/or hospitality. - Strong interpersonal and communication skills. - Ability to analyze data and prepare reports. - Ability to handle and organize invoices correctly. - Proficiency in MS Office Suite (Excel, Word, PowerPoint) and familiarity with CRM software is a plus. - Passion for sales, hospitality, and food. - 1-2 years in a client-facing or sales role. Benefits: - Practical, resume-building experience in account management and client relations. - Development of essential skills in communication, negotiation, and data analysis. - The opportunity to work alongside a passionate, mission-driven team dedicated to promoting sustainability and food equity.
Job Role Summary In this role, you will be responsible for providing administrative support to the accounting department and assisting with various accounts receivable tasks. You will work closely with the Financial Operations Manager & the Assistant Accounting Manager and other team members to ensure accurate and efficient processing of financial documents. Accounts Receivable Responsibilities - Meet with Accounting Manager for daily check-in meetings - Develop reports for the Financial Operations Manager. - Monitor the AR inboxes for work order/quotes requests & create work orders/quotes - Update withdrawn Work Orders on Pending POs and internal Master Spreadsheets - Add Work Orders/Quotes created same day to Master, Pending POs, and SEWA spreadsheets - Create Backups of the Master spreadsheet - Updated MhelpDesk & Tracking Spreadsheets Communication & Administrative Responsibilities - Complete Daily Report by end of the business day - Communicate with the Department of Educations and Schools to obtain information about pending PO, and make notes about each call. - Communicate via email to BMs about PO request & expediting PO package - Communicate weekly via Email to BPW Field Coordinator about any Pending Accounting Action Items - Attend Weekly Accounting Team Meetings - Email new Work Orders/Quotes to Field Coordinators & BPW CEO Dave - Follow up on all out of state and expansions contracts, invoices & payments, & update spreadsheet notes - Conduct invoice certification calls and update notes per call - Conduct calls to VH for payment status within 30 days from the first email - Revise Work Orders for Brain Power Wellness services - Billing Responsibilities - Email Borough APs and, when needed, send email escalations. - Create invoice packets and email invoices to schools - Check SIS folder for newly updated SIS & process - Update billables - Correct summary discrepancies (Billing & SIS) - Withdraw Work Orders as needed. - Send Withdrawn Work Orders email to Field Coordinators & BPW CEO SEWA Responsibilities - Create SEWA Quotes per request - Add SEWA work orders to "SEWA Delivery Slip/DocuSign/Invoice" when work order is created - Assist in the process of collected signatures for PO’s using DocuSign. Follow-up when DocuSign has not been received in 3 days, and label the action item escalated. - Create a request for a payment packet and email to the school. Requirements: BA/BS degree required with a Business Management major preferred but not necessary Minimum 1 years accounts receivable experience required in a business operations environment Proficient with Microsoft Excel Excellent Customer Service, relationship building and proactive communication skills Ability to work and problem solve independently Job Type: Full-time Pay: $23.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid sick time Paid time off Vision insurance Schedule: 8 hour shift Monday to Friday Application Question(s): How will this role help you grow as person or in your career? Education: Bachelor's (Required) Work Location: Remote
Location: Remote Hours: Part-Time, Flexible Suru is looking for a creative and passionate Registered Dietitian to join our team on a part-time basis. As a brand committed to supporting healthier lives, particularly for individuals managing blood sugar levels, we aim to revolutionize the market with our delicious, zero-sugar, plant-based nutritional shakes. This role combines your nutrition expertise with your creativity to develop engaging content, strengthen relationships with other dietitians, and educate our growing community. Responsibilities Content Creation • Write insightful, evidence-based blog posts about nutrition, blood sugar management, and Suru’s benefits. • Create and appear in engaging TikTok and Instagram videos, sharing tips, recipes, and product benefits in an authentic and relatable way. Community & Relationship Management • Build and manage relationships with dietitians and healthcare professionals promoting Suru. • Respond to inquiries and provide resources to support dietitians recommending Suru to their clients. Education & Advocacy • Serve as a trusted voice, educating customers and professionals on the science behind Suru’s nutritional profile. • Actively participate in our online community, answering questions and fostering engagement. Qualifications • Registered Dietitian (RD/RDN) with an active license. • 2+ years of experience in clinical nutrition, community nutrition, or related fields. • Strong understanding of blood sugar management, type 2 diabetes, and metabolic health. • Proven experience creating digital content (e.g., blogs, social media, or video). • Excellent communication skills with the ability to translate complex science into relatable, actionable advice. • Proficiency in social media platforms, especially Instagram and TikTok. • Passion for healthy living and Suru’s mission to create nutritious, blood sugar-friendly products. Why Join Us? • Be part of a growing mission-driven startup making a meaningful impact on people’s health. • Use your expertise in an innovative, creative way to educate and inspire a broad audience. • Enjoy a flexible schedule and the ability to work remotely. We look forward to welcoming a passionate, driven dietitian to the Suru family!
Join Our Winning Team – We’re Looking for Driven, Ambitious, and Competitive Talent! Are you motivated to succeed, self-driven, and thrive in a dynamic environment? If you are excited by fast-paced, goal-oriented work, we want YOU! Our mission is to help protect families while empowering you to achieve your own financial success. NO CUBICLES. NO BORING OFFICE JOBS. We are a supplemental benefits company, providing permanent benefits to union members and other clients at their request. With just a smartphone and laptop, you can work 100% virtually! About Us: The Jason Bratin Group, contracted with Globe Life AIL/NILICO Division, focuses on helping blue-collar Americans secure their assets. With offices nationwide and growing, we provide a career path with unlimited income potential and lifetime residuals. Recognized as a Top Workplace for 10 years in a row, we prioritize leadership, a supportive system, and the well-being of the families we serve. Role Overview: As a Salesperson with the Jason Bratin Group, representing Globe Life AIL/NILICO, you will work with clients to promote financial products, build strong relationships, and help protect their financial futures. This is a fast-paced sales environment where success is rewarded. What We’re Looking For: • Excellent communication and interpersonal skills • Strong negotiation and persuasion abilities • Self-motivated with a passion for hitting targets • Ability to work independently and remotely • Prior sales or customer service experience is a plus • Knowledge of financial products or insurance is beneficial Why Work With Us? • Leads provided weekly—no cold calling • Strong partnerships with labor unions and associations • Comprehensive training and ongoing support • Weekly pay with residual income opportunities • Clear path to leadership and career growth • Exciting contests and rewards, including cash bonuses, trips, and more • Remote work opportunities across the U.S. Endorsed by the Los Angeles Lakers, Dallas Cowboys, Texas Rangers, and FC Dallas! Apply today and take the next step in building a rewarding career with us, while making a difference in the lives of others.
Telecom Sales Agent . Expectations: Daily Check In Video Call ( Maximum 15 Minutes ) Leads, Top Compensation Plan One on one support. Responsibilities: 1. Participate in daily remote meetings for product knowledge, performance reviews and goal setting. 2. Networking and building relationships 3. Fully comprehend products and services to satisfy customer questions Promptly follow-up on leads 4. Secure relationships with existing clients by contacting them about existing products/services; as well as assessing their needs for additional features and upgrades. 5. Prospect for potential customers and establish relationships using various direct methods such as calling and in person meetings. 6. Develop and maintain territory plans which outline how sales targets will be met on an ongoing basis. 7. Keep detailed notes on prospect and customer interactions. 8. Provide feedback to company management on competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings. 9. Conduct all sales activities with the highest degree of professionalism and integrity 10. Be a positive representative of the company and its brand in the marketplace Job Requirements: - (Recommended) Sales experience - Ability to work independently - Ability to Work outside and remote Benefits: - Outside Sales / Work from Home. - Remote sales training. - Business Networking. - Maintain High Standards while working from home and in field OK for recruiters to contact this job poster.
Job Title: Bookstore Manager Department: Events and Visitor Experience Reports to: Senior Manager of Events & Visitor Experience Position Type: Full time Position FLSA Status: Non-Exempt Overtime: Eligible Pay Rate: $20/hour Virtual/Remote or In-Office: On-site effective January 2025 Job Description created/updated on: 11/19/2024 The Center for Jewish History (the Center) is the collaborative home of five in-house Partner organizations – American Jewish Historical Society, American Sephardi Federation, Leo Baeck Institute, Yeshiva University Museum, and YIVO Institute for Jewish Research – whose collections comprise over seven linear miles of archival documents in dozens of languages and alphabet systems, over 500,000 volumes of books, over 10 million digital items, and thousands of artworks and objects, all spanning 5,000 years. The Bookstore Manager will be in charge of all aspects of running a profitable retail operation, ensuring that it meets or exceeds sales plans, profit objectives, operating budgets, customer service standards, and merchandising objectives. The Manager will be responsible for all primary buying and merchandising decisions, including pricing and re-ordering, as well as overseeing the Store’s financial reporting, retail accounting, and analyzing trends. The Retail Manager will collaborate with the marketing leadership to develop strong relationships with the local community, local media, local publications, etc. Responsibilities include, but are not limited to: · Provide overall merchandise leadership and strategic direction to support the Store’s mission and profitability. · Develop and implement strategic and annual financial plans to achieve and exceed sales and profitability goals. · Plan, prepare, and monitor the departmental budget, profit and loss (P&L), and analytics to measure and report on retail store performance. · Ensure the Store adheres to policies, procedures, and maintains a positive image in the marketplace. · Manage point-of-sale (POS), purchase order, and inventory management systems to align with the retail operational plan and financial goals. · Build and maintain relationships with vendors to ensure appropriate stock levels and pricing advantages. · Supervise and guide the merchandising and visual presentation of products to meet Store standards. · Collaborate with the Center’s Marketing and Graphic Design teams to create, develop, plan, and execute the Store’s marketing materials. · Work with Store web leadership to support e-commerce activities and online presence. · Train, mentor, and supervise Store staff to ensure smooth operations and excellent customer service. · Provide accurate information on artists and products to staff and customers to enhance visitor experience. · Perform additional tasks and support the Visitor Experience team as assigned by management as needed. Qualifications: · High school diploma or equivalent (required). · Previous experience in customer service, retail, or sales management (preferred). · Strong interpersonal and communication skills, with the ability to engage visitors professionally. · Basic computer skills, including experience with point-of-sale systems (preferred). · Ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously. · Attention to detail and accuracy in maintaining records and transactions. · Flexibility to work varying hours, including weekends, evenings, and holidays as needed. Physical Requirements: · Ability to stand for extended periods and perform tasks in both office and public-facing environments. · Comfortable with light lifting (up to 25lbs). · Ability to thrive in a high-traffic environment and interact with a diverse range of of visitors. Benefits: · Comprehensive Medical, Dental, Vision insurance for employees and families · Mental health support- access to counseling services, and Employee Assistance Program (EAP) · 403b Retirement Plan- including employer matching to help save for retirement · Life and disability insurance · Paid vacation, sick and holiday time (20+ holidays per year) · Inclusive and diverse workplace Center for Jewish History is an Equal Opportunity Employer.
Remote Customer Service Representative for a cable, internet and phone company. As a crucial member of our customer support team, you will play a pivotal role in delivering exceptional service to our valued customers while enjoying the flexibility of working from the comfort of your own home.