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Job Description As a Customer Service Representative, you will answer incoming calls in a fast-paced call center environment. You will also build relationships with clients and agents and process payments and complex service requests. This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties & Responsibilities: • Support resolution of incoming calls by answering questions, performing research and initiating additional processes as necessary., • Process billing requests, which could include billing account number changes, payment type changes (mode changes), refund requests, premium payment histories, value quotes, form requests, policy reprojection requests, taxable gain calculations, policy conservation, mailing Electronic Funds Transfer forms, etc., • Process manual premium payments and other service requests from calls by check or phone via a checking or savings account., • Process loan by phone requests., • SML website inquires. Handle inquired forwarded by Corporate Communications that were made on our public website., • Complete insurance verifications and policy summary requests., • Complete follow-up calls to request missing items and funds needed to bring policies up to date., • Keep records of customer interactions and transactions. Description of Duties & Responsibilities:, • Minimum of 3 years of experience in Customer Service., • Minimum of 1 year of accounting experience preferred., • Experience in an insurance industry or call center environment., • Fluency in Spanish a plus., • Basic knowledge of Microsoft Word and Excel., • Excellent written and verbal communication skills., • Excellent data entry skills., • Ability to perform work accurately and thoroughly., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Ability to work a flexible schedule with occasional overtime. Education Required: Associate’s degree in business or related field. Pay Range: $19.02 to $21.03 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. The level for this position will be determined based on factors including relevant skills, experience and other qualifications. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer Federal & State Labor Law Posters

Job Description As a Customer Service Representative, you will answer incoming calls in a fast-paced call center environment. You will also build relationships with clients and agents and process payments and complex service requests. This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties & Responsibilities: • Support resolution of incoming calls by answering questions, performing research and initiating additional processes as necessary., • Process billing requests, which could include billing account number changes, payment type changes (mode changes), refund requests, premium payment histories, value quotes, form requests, policy reprojection requests, taxable gain calculations, policy conservation, mailing Electronic Funds Transfer forms, etc., • Process manual premium payments and other service requests from calls by check or phone via a checking or savings account., • Process loan by phone requests., • SML website inquires. Handle inquired forwarded by Corporate Communications that were made on our public website., • Complete insurance verifications and policy summary requests., • Complete follow-up calls to request missing items and funds needed to bring policies up to date., • Keep records of customer interactions and transactions. Description of Duties & Responsibilities:, • Minimum of 3 years of experience in Customer Service., • Minimum of 1 year of accounting experience preferred., • Experience in an insurance industry or call center environment., • Fluency in Spanish a plus., • Basic knowledge of Microsoft Word and Excel., • Excellent written and verbal communication skills., • Excellent data entry skills., • Ability to perform work accurately and thoroughly., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Ability to work a flexible schedule with occasional overtime. Education Required: Associate’s degree in business or related field. Pay Range: $19.02 to $21.03 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. The level for this position will be determined based on factors including relevant skills, experience and other qualifications. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer Federal & State Labor Law Posters

Job DescriptionDescription: Overview: Support Service Specialists support credit union operations by monitoring various reports, using analytics and accounting information to ensure compliance, accuracy and authenticity of member account information. Receive incoming calls and provide prompt, accurate service to members, by assisting with a variety of financial transactions and cross-selling opportunities that meet the members needs The essential duties of this postion may be performed in part as assigned by manager or in totality based on the needs of the department and team coverage. Essential Functions and Responsibilities: • Receive incoming calls from members, process financial transactions on member accounts as requested by the member. Process member inquiries, complaints and issues by providing requested information, redirecting the member to the appropriate person/department or resolve the issue., • Review and respond timely to member written correspondence via online banking, email and mailed requests., • Analyze various reports daily, weekly or monthly or on assigned intervals to ensure compliance, member data security and processing accuracy. Report review may include but not limited to: Ticking Reports for ATM and debit card transactions; fraud alerts; debit card alerts; debit card re-issues; person-to-person and account-to-account reports, core account and card reports, ATM deposit reports, bill payment and picture pay reports; and remote deposit capture data., • At a minimum of twice daily, check for incoming wire transfers and process accordingly., • Process Skip Pays daily to ensure timeliness and avoid processing errors., • Review and audit eDeposit a minimum of twice daily for compliance and necessary adjustments., • Receive and post time-sensitive ACH files each morning and afternoon within specified timeframes and guidelines., • Analyze data to ensure protection from fraud: suspicious activity, transactions, adjustments and chargebacks. Assist members with the resolution process., • Achieve quarterly individual, team and business goals for new checking accounts and expense efficiency as established. Present and cross sell GHS products and services to best meet member needs; if necessary refer to the appropriate department or teammate., • Process deposit returns/chargebacks to member accounts., • Resolve problems or discrepancies concerning member accounts; if appropriate suggest other products and services to meet their needs and resolve issues. If needed, refer them to appropriate office or staff., • Process member mail deposits. Handle address change requests for host system, GHS software systems and maintain files on address changes and undeliverable mail; flag accounts for invalid address as needed., • Perform other duties as assigned Performance Measurement: Performance will be measured on tangible measurable objectives noted above and as assigned as well as demonstrated skills and behaviors. • Achievement of personal, team and business goals as established., • Will be measured on adherence and compliance with credit union procedures as outlined in GHS Internal Control Policy. This includes but is not limited to: accurate transactions and all processes and steps outlined in internal controls., • Member interactions based on observations and feedback., • Timely and successful completion of assignments and training., • Personal and professional development initiatives taken and as assigned., • Adherence to company policies, procedures and confidentiality of employee and member information., • Respond to internal and external correspondence within 24 hours. Answer telephone calls within three rings and respond to all messages within two hours. Follow through. Ownership and accountability., • Support the GHS Brand and community awareness with support of GHS initiatives on site and through volunteer activities., • Responsiveness to internal and external correspondence and inquiries. Maintain a professional work environment and business like appearance. Requirements: Knowledge, Skills and Abilities: Experience: Must have a minimum of six months previous teller, cashier or similar related work history that includes sales, customer service and cash handling skills. Previous person to person, call center or office phone experience preferred. Education: A high school education or GED is required plus the required experience is required. An Associate Degree is preferred. Interpersonal: Engaging, personable individual who is committed to providing the highest level of service to our members. This position involves contact with others inside and outside the organization and requires professionalism, courtesy, finesse, tact and diplomacy. This position requires the ability to engage and influence others by building rapport. Must demonstrate clear verbal and written communication. Knowledge of credit union product and services. Other Skills: Must be able to operate a 10-key calculator or keypad on keyboard. Computer skills to include Internet research, typing, data entry and knowledge of Microsoft Office applications. Must be quality focused, organized and have the ability to multi-task. Must have the ability to handle high call volumes and sensitive and confidential information. Must have exceptional conversational and problem solving skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is regularly required to stand or sit, use hands and arms to reach, and hands and fingers to feel. The employee is regularly required to talk, hear and communicate with members. The employee periodically stands, walk, reach, stoop, kneel, crouch or squat and use the stairs. Employees must regularly lift and/or move up to 10 pounds. Periodically lift and/or move 20 lbs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment: Employees are required to contribute to positive work environment and demonstrate the credit union brand of “The Relationship of a Lifetime” by demonstrating GHS Service Standards of customer focus with positivity, personal ownership and accountability, clear and positive communication and responsiveness. Collaboration, consistency, and respect, trust and demonstration of integrity are some of the professional behaviors regularly required. This job description is intended to be a guide and may not be all encompassing or may amend/modify as business needs change.

Call Center / Customer Service / Fully Remote] - Anywhere in U.Competitive pay - As a Customer Support Rep you'll: Manage large amounts of incoming phone calls; Identify and assess customers' needs to achieve satisfaction; Build sustainable relationships and trust with customer accounts through open

Customer Support / Remote] - Anywhere in U.Competitive salary / Health, dental & vision / 401k - As a Customer Service Rep at Curri, you will: Facilitate deliveries from booking to successful drop-off and everything in between; Provide best-in-class support for our customers and drivers via chat and

Customer Service / Remote] - Anywhere in U.Medical, dental & vision / 401k match / PTO - As a Customer Support Coordinator at One Call, you will: Provide customer support by phone, email or instant messaging to business customers; Serve as primary contact for inbound customer issues; Escalate more t

Customer Support / Remote] - Anywhere in U.Medical, dental & vision / 401k match / PTO - As a Customer Service Specialist at LINQ Services, you will: Provide excellent customer service to clients through customer support tickets; Resolve customer inquiries and complaints in a timely and professional

Customer Service / Remote] - Anywhere in U.Up to $60K per year / Health, dental & vision / 401k match / PTO - As a Customer Support Specialist at Finalsite, you will: Support clients via ticketing, phone, chat and social media channels in a timely manner; Stay up to date on new product features and

Customer Service / Remote] - Anywhere in U.Up to $69K per year / Free healthcare / 401k match / PTO - As a Customer Support Specialist at Snappy, you will: Manage a high volume of chat and email support inquiries with empathy, clarity, and speed; Host live Zoom and phone sessions for platform walkth

Customer Service / Remote] - Anywhere in U.Competitive pay / Health, dental & vision / 401k / PTO / Laptop and WFH stipend provided - As a Customer Support Specialist at WinRed, you will: Provide exceptional customer service via Intercom and email; Resolve customer inquiries and issues in a timely a

Customer Service / Remote] - Anywhere in U.Up to $25 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Care Advocate at iRhythm Technologies, you will: Provide empathetic, personalized support to patients and providers, ensuring each interaction leaves individuals feeling heard,

Up to $29 per hour / Medical, dental & vision / 401k match - As a Customer Support Specialist at AIA Contract Documents, you will: Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner; Use Zendesk (or other customer support software) to manage an

Customer Support / Remote] - Anywhere in U.Health, dental & vision / 401k match / PTO - As a Customer Service Specialist at Miaplaza, Inc.Provide exceptional customer service by responding to inquiries and resolving issues in a timely and professional manner; Utilize various communication channels s

Customer Service / Remote] - Anywhere in U.Medical, dental & vision / 401k match / PTO / Training and equipment provided - As a Customer Care Associate at Health Advocate, you will: Provide excellent customer service and support to clients through phone and email; Resolve customer inquiries and conc

Generous Pay / Rock solid medical, dental, and vision plans / "Best Place to Work" winner - As a Customer Support Representative, you will: Provide exceptional customer support through phone, email, and chat; Respond promptly to customer inquiries and resolve issues in a timely manner; Troubleshoot

Job Description PYRAMID Business Systems, a locally owned and fully insured IT consulting, support, and security firm located in Binghamton, NY, with a history spanning 35 years, is currently seeking an experienced network engineer. The ideal candidate will possess a robust network competency and hold industry-recognized certifications. PYRAMID offers a competitive salary and benefits package, commensurate with experience and certifications. Job Summary: The primary responsibility of this role is to assist in the design, implementation, maintenance, and support of technology environments for both SMB and enterprise clients. This encompasses a diverse range of technologies including Windows, Hyper-V, VMware, Storage solutions, Active Directory, O365, and development support for systems and applications infrastructure. The candidate should be proficient in managing all phases of server and desktop processing/operating systems, capable of handling complex problems across multiple technology platforms. Duties/Responsibilities/ Essential functions: • Administering Windows servers and maintaining Microsoft Active Directory configurations., • Supporting and managing all O365 related products., • Designing and managing application interfaces and dependencies., • Providing architectural design and support for various application platforms., • Developing and maintaining comprehensive platform network documentation., • Offering tier 3 troubleshooting support as necessary., • Implementing and configuring new servers, workstations, printers, firewalls, switches, wireless access points, group policies, etc., • Diagnosing, troubleshooting, and resolving hardware, software, and network infrastructure issues., • Executing network security measures to safeguard client environments., • Researching and evaluating new technologies to meet client IT requirements. Experience (5+ years): • Advanced triage and troubleshooting capabilities, • Comprehensive understanding of network concepts, • Expertise in network administration, including layer 3 switching, firewalls, and wireless networks, • In-depth knowledge of network and application security, • Proficiency in Active Directory, • Extensive experience with Windows Servers, • Competence in VPN and remote connectivity, • Advanced knowledge of Microsoft technologies such as Azure, Microsoft 365, Microsoft Entra ID/AADDS, Active Directory Domain Services, Windows 11, Windows Server 2025+, DHCP, and DNS, • Availability to work nights and weekends as required for project completion or issue resolution, • Strong project management skills, • Experience with managing technology, • Exceptional problem-solving and troubleshooting abilities, • Professional and effective communication skills, • Ability to work as part of a team, • Possession of reliable transportation and valid driver's license, • Prior experience in service desk or technical support roles is required, • High level of diplomacy and strong interpersonal skills, • Customer service-oriented mindset, • High school diploma or equivalent; Bachelor’s degree; or a combination of education and experience that provides the knowledge, skills, and abilities perform required duties effectively, • Experience in network administration Pay: From $25.00 per hour Benefits: • 401(k), • Health insurance, • Bonus opportunities, • Hourly pay, • Endicott, NY: Relocate before starting work (Preferred) Work Location: In person

Job Description We are looking for a dedicated Remote Travel Support Specialist to ensure our clients have a seamless journey from start to finish. In this role, you will be the primary point of contact for travelers, resolving inquiries and managing itinerary changes with efficiency and empathy. If you are a problem-solver who loves travel, we want to hear from you. Key Responsibilities • Act as the first line of support for clients via email, chat, and phone regarding their travel plans., • Process booking modifications, flight cancellations, and special accommodation requests promptly., • Troubleshoot travel-related issues in real-time to minimize client stress., • Maintain up-to-date knowledge of travel requirements and destination protocols to advise clients accurately., • Problem Solver: You remain calm under pressure and can think on your feet., • Tech-Savvy: You are comfortable learning new booking platforms and working with remote communication tools., • Communicator: Excellent written and verbal English skills are a must., • Experience: Previous background in customer support or the travel industry is highly valued., • 100% Remote / Work-from-home setup., • Flexible scheduling to maintain work-life balance., • Comprehensive training on our travel systems., • Travel perks and industry discounts.

Customer Support / Remote] - Anywhere in U.Competitive salary / Health, dental & vision / 401k - As a Customer Service Rep at Curri, you will: Facilitate deliveries from booking to successful drop-off and everything in between; Provide best-in-class support for our customers and drivers via chat and

Job Description We are hiring a Virtual Travel Consultant to assist travelers with planning and preparing for their trips. In this remote role, you will help clients organize their travel plans and provide helpful information to ensure a smooth travel experience. Key Responsibilities • Communicate with travelers through email, phone, and messaging platforms, • Assist with reviewing travel plans and answering travel-related questions, • Provide helpful information about destinations and travel requirements, • Follow up with travelers before departure to confirm arrangements, • Strong communication and customer service skills, • Ability to stay organized while managing multiple requests, • Comfortable using online platforms and digital tools, • Customer service or hospitality experience preferred, • Fully remote position, • Flexible working schedule, • Training and professional development support, • Opportunities for advancement within the travel industry, • Access to travel perks and industry discounts

Job Description We are seeking a Work-From-Home Travel Representative to assist clients before, during, and after their trips. In this remote role, you will provide customer support, handle travel-related requests, and help ensure each traveler has a smooth and enjoyable experience. Key Responsibilities * Communicate with clients via email, phone, and messaging platforms * Assist with reservation updates, itinerary adjustments, and cancellations * Provide accurate information about destinations, travel requirements, and procedures * Confirm travel details and follow up with clients as departure dates approach * Address concerns professionally and work toward timely resolutions Ideal Candidate * Excellent communication and interpersonal skills * Customer service experience preferred (hospitality or travel is helpful but not required) * Organized and comfortable managing multiple requests * Able to learn online systems and tools quickly * Interested in travel and helping others plan successfully What We Offer * Remote work environment * Flexible scheduling options * Training and ongoing guidance * Opportunities for professional development * Supportive team environment

Job Description As a Customer Service Representative, you will answer incoming calls in a fast-paced call center environment. You will also build relationships with clients and agents and process payments and complex service requests. This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties & Responsibilities: • Support resolution of incoming calls by answering questions, performing research and initiating additional processes as necessary., • Process billing requests, which could include billing account number changes, payment type changes (mode changes), refund requests, premium payment histories, value quotes, form requests, policy reprojection requests, taxable gain calculations, policy conservation, mailing Electronic Funds Transfer forms, etc., • Process manual premium payments and other service requests from calls by check or phone via a checking or savings account., • Process loan by phone requests., • SML website inquires. Handle inquired forwarded by Corporate Communications that were made on our public website., • Complete insurance verifications and policy summary requests., • Complete follow-up calls to request missing items and funds needed to bring policies up to date., • Keep records of customer interactions and transactions. Description of Duties & Responsibilities:, • Minimum of 3 years of experience in Customer Service., • Minimum of 1 year of accounting experience preferred., • Experience in an insurance industry or call center environment., • Fluency in Spanish a plus., • Basic knowledge of Microsoft Word and Excel., • Excellent written and verbal communication skills., • Excellent data entry skills., • Ability to perform work accurately and thoroughly., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Ability to work a flexible schedule with occasional overtime. Education Required: Associate’s degree in business or related field. Pay Range: $19.02 to $21.03 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. The level for this position will be determined based on factors including relevant skills, experience and other qualifications. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer Federal & State Labor Law Posters

Job Description We are seeking a Work From Home Travel Representative to assist travelers with trip preparation and provide support before and during their travel experiences. This role focuses on helping clients feel confident and informed throughout their journey. Key Responsibilities • Communicate with travelers through phone, email, and messaging platforms, • Assist with reviewing travel plans and confirming trip details, • Provide clear information regarding travel destinations and procedures, • Follow up with clients prior to departure to ensure readiness, • Strong communication and customer service abilities, • Organized with attention to detail, • Comfortable learning and using online systems, • Customer support experience is helpful but not required, • Remote work opportunity with flexible scheduling, • Training and ongoing support provided, • Opportunities for growth within the travel industry, • Access to travel benefits and discounts, • Collaborative and supportive team environment

Job Description As a Customer Service Representative, you will answer incoming calls in a fast-paced call center environment. You will also build relationships with clients and agents and process payments and complex service requests. This position will have the opportunity to work primarily remote with periodic time required in their assigned Company office location (Binghamton, NY or Houston, TX). If you reside in the Greater Houston or Greater Binghamton area, this may be an opportunity for you! Description of Duties & Responsibilities: • Support resolution of incoming calls by answering questions, performing research and initiating additional processes as necessary., • Process billing requests, which could include billing account number changes, payment type changes (mode changes), refund requests, premium payment histories, value quotes, form requests, policy reprojection requests, taxable gain calculations, policy conservation, mailing Electronic Funds Transfer forms, etc., • Process manual premium payments and other service requests from calls by check or phone via a checking or savings account., • Process loan by phone requests., • SML website inquires. Handle inquired forwarded by Corporate Communications that were made on our public website., • Complete insurance verifications and policy summary requests., • Complete follow-up calls to request missing items and funds needed to bring policies up to date., • Keep records of customer interactions and transactions. Description of Duties & Responsibilities:, • Minimum of 3 years of experience in Customer Service., • Minimum of 1 year of accounting experience preferred., • Experience in an insurance industry or call center environment., • Fluency in Spanish a plus., • Basic knowledge of Microsoft Word and Excel., • Excellent written and verbal communication skills., • Excellent data entry skills., • Ability to perform work accurately and thoroughly., • Ability to pay close attention to detail., • Ability to prioritize and organize a heavy workload., • Ability to work a flexible schedule with occasional overtime. Education Required: Associate’s degree in business or related field. Pay Range: $19.02 to $21.03 hourly The starting pay rate for this role is based on a variety of relevant factors, including location, education, experience, and skills. The level for this position will be determined based on factors including relevant skills, experience and other qualifications. Visa sponsorship is not available for this position Relocation assistance is not available for this position Security Mutual is an Equal Opportunity Employer Federal & State Labor Law Posters

Job Description We are hiring a Virtual Travel Customer Service professional to assist clients with trip preparation and support throughout their travel experience. This role centers on answering questions, managing requests, and helping travelers feel confident and prepared. Key Responsibilities * Provide assistance through email, chat, and phone communication * Help with itinerary changes, updates, and general travel questions * Provide destination and travel guideline information * Follow up with travelers before departure * Resolve concerns while maintaining a positive customer experience Ideal Candidate * Friendly and professional communication style * Customer support experience preferred * Reliable and organized * Comfortable using online tools and learning new systems * Interest in travel and client satisfaction What We Offer * Remote work flexibility * Training provided * Ongoing team support * Professional development opportunities * Access to travel-related perks

Job Description We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience. Key Responsibilities * Respond to traveler inquiries and provide assistance across communication channels * Support booking updates and special travel requests * Share clear details about travel policies and trip preparation * Monitor upcoming trips and confirm arrangements with clients * Maintain professional and courteous communication at all times Ideal Candidate * Strong customer-service mindset * Clear written and verbal communication skills * Detail-oriented and dependable * Comfortable working independently in a remote setting * Ability to adapt to digital booking and communication platforms What We Offer * 100% remote role * Flexible hours * Structured training resources * Collaborative team atmosphere * Growth opportunities within the organization

Job Description We are seeking a Travel Hospitality Coordinator to assist clients with travel arrangements and provide support throughout their travel experience. This role focuses on delivering attentive service and helping travelers feel prepared and supported. Key Responsibilities • Communicate with clients to answer travel-related questions, • Assist with reviewing itineraries and confirming travel details, • Provide guidance regarding destinations and travel preparation, • Maintain clear and professional communication with travelers, • Friendly and professional communication style, • Customer service or hospitality experience preferred, • Strong attention to detail and organization, • Comfortable working with online tools and systems, • Remote work environment with flexible scheduling, • Training and ongoing team support, • Opportunities for career growth within the travel sector, • Access to travel industry perks and discounts, • Positive and supportive work culture

Job Description Join our team as a Virtual Travel Experience Agent! Your mission is to deliver world-class hospitality remotely. You will guide clients through their travel preparations and provide ongoing support during their trips, ensuring every interaction leaves them feeling confident and excited about their journey. Key Responsibilities • Deliver exceptional customer care by proactively addressing client needs before and during their trips., • Assist with itinerary management, including last-minute adjustments and upgrades., • Provide personalized recommendations and clear guidance on travel documentation., • Monitor client trips to anticipate needs and send timely updates or check-ins., • Customer-Obsessed: You have a genuine desire to help people and go the extra mile., • Organized: You can handle multiple client itineraries without missing a detail., • Adaptive: You embrace change and can adjust quickly to new tools and procedures., • Background: Experience in hospitality, concierge services, or travel agencies is a plus., • A supportive, fully remote team environment., • Opportunities for career advancement in the travel sector., • Ongoing mentorship and professional development., • Exclusive access to travel deals and benefits.

Job Description We are looking for a Remote Travel Experience Coordinator to assist clients with travel preparation and trip coordination. This role focuses on helping travelers stay organized, informed, and supported before their journeys begin. Key Responsibilities • Communicate with clients through email, phone, and online platforms, • Assist with reviewing travel details and confirming itinerary information, • Provide accurate information about destinations and travel guidelines, • Help travelers prepare for upcoming trips by confirming important details, • Clear and professional communication skills, • Organized and detail-oriented, • Customer service experience preferred but not required, • Comfortable working in a remote environment using digital tools, • Fully remote role with flexible hours, • Training resources and team support, • Opportunities to grow within the travel industry, • Access to travel perks and industry benefits, • Collaborative team culture

Job Description We are seeking a Travel Client Experience Specialist to support travelers throughout the planning and preparation of their trips. In this role, you will help ensure clients feel informed, supported, and confident about their travel plans while delivering a positive customer experience. Key Responsibilities • Communicate with clients via email, phone, and messaging platforms to provide assistance and guidance, • Review travel plans and help confirm trip details with clients, • Share helpful information about destinations, travel requirements, and agency processes, • Follow up with travelers before departure to ensure everything is in place, • Strong communication and interpersonal skills, • Customer service experience is helpful but not required, • Organized with attention to detail, • Comfortable using online tools and digital platforms, • Remote position with flexible scheduling options, • Training and ongoing support provided, • Opportunities for professional development in the travel industry, • Access to travel-related perks and discounts, • Supportive and collaborative team environment

Working as a Customer Service Agent ("CSA") is central to demonstrating that we understand the demands of air travel and our goal is to make the experience as smooth and enjoyable as possible.

As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to e

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requirements; Research customer issues and work

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Up to $80K per year / Benefits - As a Customer Support Specialist at Runway, you will: Provide exceptional customer service through various communication channels such as phone, email, and live chat; Respond promptly and professionally to customer inquiries and concerns; Troubleshoot and resolve tec

CST): 6am-4:30pm or 11:30am to 10pm / Competitive Pay - As a Customer Support Specialist at Pellera, you will: Provide top-notch customer service to clients through various channels including phone, email, and chat; Resolve customer inquiries and issues in a timely and professional manner; Troublesh