Remote education jobs in Huntsville, Alabama - Page 4Create job alerts

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are seeking a dedicated and customer-focused Call Center Representative to join our team. In this role, you will be responsible for handling customer inquiries, providing accurate information, resolving issues efficiently, and ensuring a positive customer experience. If you have excellent communication skills, a problem-solving mindset, and the ability to thrive in a high-energy setting, we encourage you to apply. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities Key Responsibilities: • Listen to customers, understand their needs, and resolve customer issues, • Utilize systems and technology to complete account management tasks, • Recognize sales opportunity and apply sales skills to upgrade, • Explain and position the products and processes with customers, • Appropriately escalate customer dissatisfaction with managerial team, • Ensure first call resolution through problems solving and effective call handling Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities: • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem solving and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Outbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will make outbound calls to prospective customers and upsell existing products and services while providing excellent customer service. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services., • Listen to customers, understand their needs, and resolve customer issues., • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks., • Accurately document and process customer orders in appropriate systems., • Follow all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff and managers for resolution as needed., • Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes., • Adhere to all attendance and work schedule requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description[ABOUT ISTARI DIGITAL]Istari is a digital engineering software company enabling our customers to turn the physical world into the digital to accomplish their specific mission or business objectives. Istari was founded with the vision of making open, scalable digital engineering ecosystems a reality – where new technologies and systems are created digitally, free from the real-world constraints of costs and schedules. We are creating the world’s best engineering model sharing platform, allowing our customers to simply and securely integrate their models across different engineering disciplines, organizations, and security levels. At Istari, we are passionate about our mission of creating the world's first open and scalable industrial metaverse. Whether our customers are designing prototypes, performing virtual testing, or training AI and autonomy for complex systems, we know that going digital will save them time, resources, and reduce their environmental impact. While we are a distributed team with most team-members working remotely, we place an emphasis on staying connected and collaborative, prioritizing in-person opportunities to build trust as a team. At Istari, we still believe that trust is best built in-person. To do this, we have an engineering headquarters in Cambridge, MA for focused technical development and several times per year we gather for an off-site that allows us to develop our professional skills and our team relationships. [VALUES]At Istari, we live by our values, which include: We are seeking a highly motivated and technically proficient Solutions Software Engineer to join our team in Huntsville, AL. In this role, you will leverage state-of-the-art digital engineering tools—including CAD, CFD, FEM, and others—along with industry-leading software development best practices to address and advance the digital engineering needs of our customer organizations. You will work on-site within our customer teams to understand their challenges, deliver tailored engineering solutions, and drive successful technology adoption. While embedded with customers, you will report to and maintain close communication with our internal Istari team, ensuring alignment with company standards and strategic objectives.Key Responsibilities • Customer Engagement & Technical Support: Collaborate directly with customer organizations to assess, design, and implement digital engineering solutions. Act as the primary technical liaison, addressing customer inquiries and troubleshooting issues related to digital engineering tools and software. Provide training, guidance, and best-practice recommendations to customer teams to enhance their digital engineering capabilities., • Digital Engineering & Software Development: Utilize digital engineering tools (CAD, CFD, FEM, etc.) to analyze and simulate engineering designs and processes. Develop, test, and maintain software solutions that integrate with digital engineering workflows, following modern software development best practices. Document technical solutions, create user manuals, and produce training materials for both internal teams and customers., • Collaboration & Reporting: Work closely with the Istari team, reporting progress, sharing insights, and aligning customer projects with our overall technical strategy. Participate in internal reviews, strategy sessions, and knowledge-sharing initiatives to continuously improve our offerings. Assist in the development of proposals and technical solutions for new business opportunities., • Continuous Learning & Innovation: Stay updated on emerging trends and technologies in digital engineering and software development. Identify opportunities to integrate innovative tools and methodologies into customer solutions and internal processes.Required Qualifications, • Education & Experience: Bachelor’s or Master’s degree in software engineering, computer science or Mechanical Engineering, Electrical Engineering, with strong coding abilities. Proven hands-on experience with digital engineering tools such as CAD, CFD, FEM, or similar simulation/analysis software. Demonstrated expertise in applying software development best practices, including coding, testing, Kubernetes and version control. Previous experience in a customer-facing role, technical consulting, or engineering services is highly desirable., • Technical & Interpersonal Skills: Strong analytical, problem-solving, and critical-thinking abilities. Excellent verbal and written communication skills, with the capacity to translate technical concepts to non-technical audiences. Ability to work independently, manage multiple projects simultaneously, and thrive in a fast-paced environment. Willingness and ability to travel and embed with customer organizations as needed., • Must be a U.S. citizen with no dual citizenship., • Top secret clearance required.Preferred Qualifications, • Familiarity with agile software development and DevOps methodologies., • Experience mentoring or training technical teams in digital engineering or software practices.

Job Description Position Title: Finance/Budget Analyst II Location: Huntsville, AL (Redstone Arsenal) Category: Funded Schedule (FT/PT): FT Travel Required: Yes Shift: Day Remote Type: On-site Clearance required: Secret Division: Security Cooperation Who is ACT1 Federal? ACT1 Federal LLC is a 100% employee-owned company. We’ve served the Department of Defense (DoD) for nearly thirty years. Our core missions include weapon systems engineering, logistics, space domain expertise, global defense and security, business and financial management for security assistance and major defense articles, as well as military training and arctic security. Join us! Description: Provide finance/budget management support and recommendations for Army FMS systems. Support shall include financial analysis; management and oversight with USASAC PPBE; monitoring, managing and enhancing FMS Administration and Case capabilities; input, analysis, and recommendations for programs, budgets, and pricing of life cycle performance requirements and FMS cases; and research efforts through data collection and analytical methodologies to optimize resource management. Responsibilities: · Support the planning and execution of operating resource budgets. • Assist in performing financial analysis and/or systems analysis in support of Security Assistance Program objectives., • Assist with the management and oversight of the USASAC Planning, Programming, Budgeting, and Execution System (PPBES)., • Provide strategic resource management analysis, and budget or programming services to include planning, programming, budgeting, and executing (PPBE) and tracking data, and financial management support., • Perform financial analyses and accounting reconciliation utilizing such systems as Program Budget Accounting System (PBAS),Defense Security Assistance Management System, (DSAMS), Mechanization of Contract Administration Services (MOCAS), Federal Logistics Information Systems (FEDLOG), Procurement Automated Data and Documents System (PADDS), Defense Integrated Financial System (DIFS), Centralized Integrated System-International Logistics (CISIL), Logistics Modernization Program (LMP), General Fund Enterprise Business System (GFEBS), Case Closure Operating System (CCOPES) and the Integrated Major Pricing Analysis and Reporting Tool (IMPART) system., • A minimum of two (2) years of financial, budget, PPBE, and/or cost estimating and analysis experience is required., • Experience with financial and management systems, including PBAS, DSAMS, MOCAS, FEDLOG, PADDS, DIFS, CISIL, LMP, GFEBS, CCOPES, and IMPART, is highly desired., • Bachelor’s degree in Mathematics, Business/Finance, Accounting, or other related discipline., • Active Secret Clearance required., • Knowledge/experience w/ US Army Security Assistance enterprise with specific experience in Foreign Military Sales (FMS) activities is desired., • Former US Army Logistician or Army Foreign Area Officer is desired. Benefits · Medical/Dental/Vision Insurance · ACT1 Employee Stock Ownership Plan (ESOP) · Company Paid Life and AD&D Insurance · Company Paid Short-Term Disability · Voluntary Long-Term Disability · Flexible Spending Accounts (FSA) · Health Savings Account (HSA) · 401K with employer match · Paid Time Off · Paid Holidays · Parental Leave · Military Leave · Education, Training & Professional Development · Voluntary Accidental Injury/Critical Illness/Hospital Care · Voluntary Pet Insurance, Legal Resources, and Identity Protection Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely. • If this position is listed as remote or hybrid, you’ll periodically work from a ACT1 Federal or client site facility., • If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local or international law.

Job Description Overview MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization. We are looking for Inbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will take inbound calls from prospective customers and upsell existing ones while providing customers information on client products and services. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. Responsibilities WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Key Responsibilities: • Handle inbound and outbound contacts in a courteous, timely, and professional manner., • Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services., • Listen to customers, understand their needs, and resolve customer issues., • Research systems to find missing information; coordinate with other departments to resolve issues as applicable, • Utilize systems and technology to complete account management tasks., • Accurately document and process customer orders in appropriate systems., • Follow all required scripts, policies, and procedures., • Comply with requirements surrounding confidential information and personal information., • Escalate customer issues to the appropriate staff and managers for resolution as needed., • Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes., • Adhere to all attendance and work schedule requirements. Qualifications WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated. Qualifications • Must be 18 years of age or older, • High school diploma or equivalent, • Excellent organizational, written, and oral communication skills, • The ability to type swiftly and accurately (20+ words a minute), • Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), • Basic understanding of Windows operating system, • Highly reliable with the ability to maintain regular attendance and punctuality, • The ability to evaluate, troubleshoot, and follow-up on customer issues, • An aptitude for conflict resolution, problem-solving, and negotiation, • Must be customer service oriented (empathetic, responsive, patient, and conscientious), • Ability to multi-task, stay focused, and self-manage, • Strong team orientation and customer focus, • The ability to thrive in a fast-paced environment where change and ambiguity prevalent, • Excellent interpersonal skills and the ability to build relationships with your team and customers Preferred (Not Required) • One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, • State or Federal work experience

Job Description The Client Success Meteorologist serves as a key technical support and training liaison between Baron Weather and its clients. This role focuses on providing expert-level assistance, troubleshooting, and ongoing education for users of Baron’s weather technologies. By supporting client operations, resolving technical issues, and delivering proactive guidance, this position ensures high customer satisfaction and retention. The ideal candidate combines deep meteorological knowledge with technical expertise, strong communication skills, and a commitment to empowering users in operational settings. Duties/Responsibilities: The Client Success Meteorologist supports clients in getting the most out of Baron’s technology through proactive technical support, regular engagement, and continuous training. Key responsibilities include: • Provide frontline technical support for Baron software and systems, diagnosing and resolving client issues via phone, email, and remote access tools, • Create and maintain technical documentation, support resources, and FAQs to assist users in troubleshooting and learning, • Escalate complex issues to internal engineering or development teams while maintaining ownership of client communication, • Participate in software/data testing and QA to ensure product reliability and client readiness, • Participate in remote training webinars as well as on-site client training (travel, both domestic and international, may be required), • Maintain clear and accurate records of client interactions, issue resolution steps, and support outcomes, • Contribute to the continuous improvement of client support strategies and internal procedures Required Skills/Abilities: • Strong verbal and written communication skills, including the ability to clearly explain technical information to non-technical users, • Confident public speaking and presentation skills for training and webinars, • Proven customer service skills, especially in high-pressure or time-sensitive situations, • Excellent troubleshooting and problem-solving capabilities, • Ability to manage multiple tasks, prioritize effectively, and meet deadlines, • Strong organizational skills and attention to detail, • Proficient with Microsoft Office Suite; experience with remote support tools and ticketing systems is a plus, • Bachelor of Science in Meteorology (required), • Experience with Weather Display Technology is a plus, • Project management experience or client relationship management is a plus

Job Description WE ARE ARCARITHM, and we are changing the world! If you are ready to grow your career and change the world with us, then join the Arcarithm team! We are located in beautiful, downtown Huntsville, AL, one of the fastest growing cities in the U.S.! At Arcarithm, we cultivate and foster an environment of integrity, open communication, work life balance, and career development. We are committed to investing in our employees by offering competitive salaries, continuous career growth opportunities, flexible schedules including remote work, mentoring and performance incentives. We are excited to continue to change and improve the world through innovation and technology! Contact us today to hear more about Arcarithm and all we offer! Job Title: Electromagnetic Warfare Analyst Job Location: Huntsville, AL The Systems Engineering and Integration Team is seeking a Radar Electromagnetic Warfare Analyst. The Radar Electromagnetic Warfare Analyst will support analysis and modeling activities focused on electromagnetic warfare applications for missile defense systems. The role includes conducting special studies, analyzing radar electromagnetic protection techniques, and contributing to the development and use of MATLAB-based simulation tools that model radar and electronic warfare interactions at the in-phase and quadrature (I/Q) signal level. This position operates in a classified environment and supports engineering analysis used to evaluate system survivability and electromagnetic performance. Must have an active and transferable DoD security clearance with current investigation at the required level. Must be able to maintain the required clearance Required Education/Experience: • Bachelor's degree in Computer Science, Software Engineering, or a related technical field (or equivalent experience/combined education) Conduct technical studies related to electromagnetic warfare and radar electromagnetic protection for missile defense systems. Develop and utilize MATLAB-based simulations to model radar signal behavior, electronic attack (EA), and electronic protection(EP) techniques. Implement and analyze radar signal models in the time domain at the in-phase and quadrature (I/Q) level. Evaluate RF propagation effects and their impact on radar and electronic warfare performance. Support analysis of electromagnetic threats and system vulnerabilities. Generate technical reports, briefings, and documentation summarizing study results and modeling outcomes. Collaborate with multidisciplinary engineering teams to support system-level electromagnetic survivability assessments. Contribute to the improvement and extension of simulation tools used to evaluate radar and EW system performance. Experience developing or modifying engineering simulations using MATLAB. Familiarity with radar signal processing concepts, including time-domain signal representations. Knowledge of electronic attack (EA) and electronic protection(EP) techniques. Understanding of RF propagation effects and their influence on radar performance. Ability to work effectively in a classified on-site environment.