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Job DescriptionJob Description Hey there, Rockstar! We are looking for you! At Agile IT, we help organizations thrive by making technology simple, secure, and strategic. As a trusted Microsoft partner and CMMC Registered Practitioner Organization (RPO), we specialize in guiding businesses through the complexities of cloud adoption, cybersecurity, and compliance, so they can focus on achieving their mission without being slowed down by IT challenges. We combine deep technical expertise with a people-first approach to deliver solutions that actually work in the real world. From CMMC compliance and security to cloud migration, collaboration, and ongoing managed services, Agile IT empowers organizations to modernize with confidence and agility. Why Work at Agile IT? * Impactful Work: Everything you touch helps to keep our nation's secrets secure while also helping our client organizations thrive, making technology a true enabler instead of a roadblock. * Culture of Growth: We’re a team of curious learners and problem-solvers, and we invest in developing your expertise through training, certifications, and hands-on experience. * Flexibility & Balance: With a remote-friendly environment and a people-first approach, you get the freedom to do your best work while living your best life. * Collaborative Team: At Agile IT, you’re surrounded by passionate professionals who support one another and celebrate success together. * Forward-Thinking Mindset: We stay ahead of industry shifts so our team and our clients are always future-ready. Joining Agile IT means being part of a company that isn’t just adapting to the future of IT—it’s shaping it. Qualifications This is a Generic job posting for those interested in joining Agile IT. Agile IT's advanced expertise in Microsoft technologies, such as Microsoft 365, Azure, Entra ID, and Defender along with a broader focus on IT support, cloud computing, and GCC High and Azure migrations, helps clients maximize their investment in technology systems and solutions. By leveraging Azure Government and GCC High, Agile IT enables government contractors in the Defense Industrial Base (DIB) to transmit and handle specified CUI such as ITAR in a secure, CMMC Level 2-compliant workspace with confidence. Positions we typically hire for are: • Cloud Engineer, • Project Manager, • Sales Representative, • Executive Administration, • Solutions Architect, • Service Desk Analyst Additional Information THE FINE PRINT: Compensation* Each job family has various pay ranges. Starting pay is generally lower to mid-range; based on experience for the specific position. Benefits • Eligibility begins the first of the month following the date of hire., • Medical/Dental/Vision with employer contribution, • 401(k) with 3% employer contribution - no vesting period, • 18 days of combined PTO increasing with tenure, • 9 paid holidays, • $200,000 basic life/AD&D insurance, • Remote mental and physical health networks, • Voluntary life and AD&D Background checks are a mandatory part of the recruitment process. Agile IT is 100% remote in accordance with state and federal guidelines. All Agile IT employees are provided laptops and home office equipment. Due to the contractual requirements of our work with government entities, all hires must be US Citizens. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. All your information will be kept confidential according to EEO guidelines.

Job Description TYSON & MENDES is looking for an IT Help Desk Technician to be remote support assisting firm employees nationwide. This candidate is responsible for troubleshooting issues and determining the best course of action for a solution. as well as problem solve for multiple locations and platforms including ongoing technical support to remote area networks, Internet and EDI communications. A successful IT Technician must have a good, working knowledge of computer software and hardware and a variety of internet applications, networks, Microsoft 365, and Windows operating system. The ideal candidate will also have great troubleshooting abilities, sense of urgency, and attention to detail. This position is either an 8:30am-5:00pm or 9:00am-6:00pm Pacific Time shift. You will report directly to the IT Supervisor. Responsibilities • Administer end-user workstations and support end-user activities utilizing Microsoft Windows, • Analyze and resolve network hardware and software failures if/when they occur, • Daily management and training of network devices and security, Document Management Systems, Microsoft Office Suite, WAN/LAN, including remote computing solutions and desktop support, • Ability to translate technology to non-technical staff and users, • Provide orientation and guidance to users on how to operate new software and computer equipment, • Maintenance and dissemination of desktop hardware including peripherals and hardware driver installation, • Identify and resolve issues related to desktop hardware and software issues both locally and at remote locations, • Ability to research and collaborate in resolving issues associated with software applications., • Maintain records/logs of repairs and fixes within ZenDesk, • Other priorities and projects as assigned Requirements • 2+ years of relevant work experience in a service desk or help desk role, • Associates' degree or higher in Computer Science, Engineering, or a related discipline, • CompTIA A+ certification preferred, • Experience working in ZenDesk, ServiceNow, FreshDesk or a similar ticketing system preferred, • Experience working with and troubleshooting wireless network support, • Experience working in a Windows, Microsoft 365, Exchange, and Azure environment, • MacOS and iOS knowledge/experience a plus, • Working knowledge of LAN/WAN networking, • Ethernet, cabling, hubs, network protocols, printers/scanners/copiers, LCDs, and multimedia presentation technologies support, • Excellent ability to troubleshoot hardware and software issues, • Excellent technical and problem-solving skills, • Outstanding organizational and time-management skills, • Excellent written and communications skills, • Excellent interpersonal skills and an understanding of technical resources, • Outstanding sense of urgency, • Experience working in an ITIL or ITSM environment required, • Experience writing and/or contributing to team documentation library preferredBenefits, • Comprehensive medical, dental, and vision plans (some at no cost to the employee), • 401K matching, • Paid parental leave, • Internal education and leadership development programs, • Internal diversity and inclusion programs, such as the Women's Initiative and Young Professionals Initiative, • Firm-wide charitable giving program, • Numerous social and off-site events each year to enrich your relationships with your colleagues, • Employee Assistance Program through HealthAdvocate

Job DescriptionOur client is consistently recognized as a best workplace, and for our commitment to safety, sustainability, and community partnerships. They hire the very best in the construction industry and strives to create an environment that encourages innovation, responsibility, and client satisfaction. If you are looking to be a part of an open, supportive team and receive exciting challenges that promote personal and professional growth, look no further! Job Summary Benefits -Group medical, vision, and dental insurance, including a choice of two benefit plans - a PPO plan and a High Deductible/ Health Savings Account plan with company contribution to HSA.-Company-paid short and long-term disability plans, group life insurance, and AD&D plans.-Untracked/unmeasured vacation.-Sick leave accrued at 1 hour of sick leave for every 30 hours worked with an annual carryover of 80 hours. -9 paid holidays each year.-Paid parental leave.Annual discretionary bonus based on company profitability and your manager's assessment of your performance. -A 401(k) savings plan under which our client matches the first 3 percent of your deferral with a 100% match and the next two percent with a 50% match for a total matching contribution of 4% of your pay. You are immediately 100% vested in all contributions (including match). They provide both traditional (pre-tax) and Roth (post-tax) contribution options.They are proud to be an employee-owned company. This means you get an ownership stake through a benefit called an Employee Stock Ownership Plan (ESOP). It's 100% company-funded and is invested in our clients stock. You can participate in this long-term plan after you complete 1 year of service (with at least 1,000 hours).-Vehicle/Vehicle allowance, fuel card, and toll pass. Job Responsibilities Regional Schedule Risk Management -Maintain high risk projects list by region.Monthly overview with Operations, Executives, and Senior Superintendents in charge of the region or reporting to the Regional Leadership Team.-Forensic review and recovery on delay projects.-Organize deep dives with team, Project Executive and Senior Superintendent.-Follow up on actions resulting from deep dives. -RFP Preparation -Early communication with Marketing/Preconstruction teams to make sure the schedule request is not last minute.-Advise Estimating team budget to support scheduling upon project award.Review RFPs developed by regional Schedulers. Pre-construction Scheduling Management -Review the contract/scheduling spec and advise Estimating of budget required to support the spec.-Setup a schedule management process with the team/Project Executive and agree to budgeted hours.-Review and “approve” baseline schedule submissions.-Ensure baseline schedules have the appropriate detail and pass a health review.-Ensure team is clear on schedule document management and baseline management processes. Construction Scheduling Management -Regularly perform spot checks on schedules managed by the team or regional schedulers.-Review for missed/incorrect delay documentation.-Review critical paths and identify slippage trends.Inform Project Executive/Project Manager/Superintendent of any concerns.-Review short term and mid-term lookaheads and communicate critical activities to team to ensure activities are on track.-As required, ensure owner schedule review meetings are setup and documented appropriately. -Attend as required. Regional Support -Mentor and provide directions to support staff for project coverage.-Work with Senior Superintendent to develop a regional schedule training plan.Update training tools.-Identify what the trends say we need.Research latest trends/developments in construction scheduling.-This position will be supporting multiple projects, as well as working at various jobsites Qualifications -Undergraduate degree in Engineering, Architecture, Construction Management, or a related discipline.-15+ years scheduling experience on commercial construction projects. -Proven success implementing strategic initiatives.-Advanced proficiency in Primavera P6 software.-Detail-oriented and can manage priorities in a fast-paced environment with minimal guidance.-Skilled at developing and maintaining relationships with owners, subcontractors, senior leaders, and project teams.-High degree of initiative, personal responsibility, and integrity. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the employee is frequently required to sit, communicate, reach and manipulate objects, tools or controls. The position requires mobility. Duties involve moving materials weighing up to 10 pounds on a regular basis and up to 25 pounds on an occasional basis. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator and similar machines. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. They believe in collaboration, team-building, and a strong supervisor/employee relationship. To accomplish this, the duties of this role are not performed in a remote capacity, and we expect that all employees will complete work in an office/job site setting. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Job Description Are you a true marketing nerd with a passion for social media advertising? Do you love building new things with a team motivated to win? Then you may be the Senior Social Media Strategist of our dreams! Abe is a specialized consultancy focused exclusively on social media advertising. We are a hub for innovative strategies, helping clients leverage the full power of LinkedIn, Meta and more to reach, engage, and convert their target audiences. If you're ready to be part of something bold and transformational, this is the role for you! We have experienced significant growth over the last few years and have stayed true to our culture, the best idea wins. We’re future-focused and are looking for the right Senior Strategist with a growth mindset to join our evolving team! We use Customer Generation (a marketing methodology developed by us) which focuses on SQLs and Customers instead of traditional metrics like MQLs). This role reports to the Associate Director and is a crucial part of the social media team. This role has a unique opportunity to be on the ground floor of a fast-growing specialty agency. The Account Strategist, LinkedIn Advertising works directly with our mid-market and enterprise clients and runs point on communicating results, creating custom strategies, and executing Paid Media deliverables. In this role, you will gain experience creating high-performing LinkedIn strategies for B2B businesses. Roles & Responsibilities * Oversee and lead a collection of Social Media accounts * Serve as direct support to client contacts * Weekly communication with any vendors or operational partners to ensure we're aligned on tasks being assigned, work quality, and any improvements we can make to that dynamic * Build strategies for clients each quarter * Have the ability to create, maintain, and optimize budgets for paid media campaigns * Deeply understand client positioning and unique value propositions * Confirm lead routing is accurate within a CRM * Responsible for personal productivity and utilization * Work directly with Associate Director to ensure internal and client goals are being achieved * Understand the value of Programmatic campaigns * Drive cross-sells, upsells and referrals via client relationships and professional network * Execute and optimize advertising campaigns within LinkedIn including ad copywriting, TAM development, and targeting to maximize ROI What You Offer * 2+ years experience working at a performance/digital marketing agency, with hands-on experience supporting B2B clients * Deep expertise across paid social advertising campaigns, specifically LinkedIn Ads * Understanding of different Ad Units within the LinkedIn Platform such as conversation ads, document ads, ctv and more * Proficiency in using advertising platforms and tools such as LinkedIn Campaign Manager, Zoominfo, 6Sense, and more * Strong understanding of Paid principles, including keyword research, ad copywriting, bid management, and campaign optimization * Ability to analyze campaign performance data using tools like Google Analytics, GA4, Excel, or other analytics platforms to make data-driven decisions and optimize campaign performance * Ability to drive results and measure via OCT * Experience with audience segmentation by tier, job title etc. * Proven and measurable success with mid-market or enterprise accounts * Ability to translate and articulate strategy and tell stories with data * Equal parts competitive and curious; you’re a true problem solver * You live on the cutting edge of the industry, always looking for opportunities to grow and share * Ability to organize, prioritize and manage multiple projects simultaneously * You’re quality-obsessed and have not lost your soul for advertising * Travel to visit clients approximately once per year, per client or as needed What Success Looks Like * You encompass our core values through every interaction; internally and externally * Effectively manage approximately five mid-tier and enterprise accounts * Meet and exceed department level KPIs, such as client growth and goal attainment. Your core KPIs will be client NSMs (North Star Metrics) and Client Satisfaction scores * Build client trust and relationships that create consistent renewals * Cross-sell services that align with client goals and objectives * Clearly communicate results with client point of contact and executives * Exceptional decision making, as it relates to strategic direction for accounts Benefits * 🏠 We have a set living wage at Abe; The annual base salary range for this position based in the United States is $70,000- $80,000 USD. This salary range is an estimate, and the actual salary may vary based on Abe's compensation practices, job related skills, and depth of experience. * 🙏 Medical, dental, vision plans, disability, and life insurance coverage for you and your family that fit your lifestyle * Including a 100% employer-paid plan for you and a 50% employer contribution for your dependents * Benefits to Support the Whole Person: * 🧠 Mental - Access to certified therapists through Spring Health, membership to Headspace * 💪 Physical - Physical therapy through Omada, fertility support through Carrott, thousands of Aaptiv virtual workouts, complimentary One Medical membership for primary and virtual care * 🛫 Time Off - Unlimited PTO (2-week minimum), Paid Company Holidays, Your Birthday Off, End of Year Recharge (Closed December 24 - January 1), Paid Parental Leave * 💰 Financial - Traditional and Roth 401(k) with a 3% company match * 🌟 Bonus - Annual bonus based on tenure, which scales in total amount over time Work Environment Requirements As a remote-first company, you’ll have the ability to work from anywhere in the US, with the option to enjoy our state-of-the-art offices in Irvine, California. For some positions, as posted, we will accommodate global opportunities where we have established businesses, including Canada, the UK, and Australia. For global locations, you must have established and current work authorization and permanently reside in that country. This role has the opportunity to operate 100% virtually from your home office. We primarily collaborate with our colleagues through virtual meetings (Zoom), and Slack. In this role, you will be required to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity tools as necessary. Due to the nature of this role, you must be able to remain stationary for extended periods, must be able to observe and interpret written and/or verbal communication, must have reliable internet access, and a professional background. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, direct your inquiries to . Additional Information At Abe, one of our core values is People First. We’re committed to fostering a more diverse and inclusive culture in the digital landscape. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-JA1

Job DescriptionSalary: From $80,000.00 per year Free Sacred Trinity Church (FSTC) is a non-denominational Christian church rooted in Judeo-Christian doctrine with five separate entities. 3 nonprofit entities and 2 for profit entities. During COVID our operating entities stayed opened and we are growing our Accounting Department. We are currently seeking a Senior Staff Accountant to grow within the organization. As an employee, you are an important member of the ministry of Church and its faith-based community. If you are compassionate and love being of service to others and work hard, we want to hear from you! Summary:Maintain accounting practices and internal controls of FSTC and its subordinate entities. Assist the Director of Finance and Administration and Assistant Controller in overseeing financial operations, maintaining fiscal records, and preparing financial reports for the entities. Prepare and assist in the financial reporting for FSTC for the successful management of the entities. Major Responsibilities: • Communicate, adhere to and model the organization's Mission, Core Values and Guilding Principles (MVP's) and Disciplines of Surrender., • Process daily cash receipts., • Perform monthly inventory count., • Cross trained with AP and Payroll Processing., • Process guest refunds., • Reconcile cash and all liabilities accounts daily., • Reconciliation of all GL accounts and to subsidiary leger., • Cash reconciliation daily a must., • Bank Reconciliation daily., • Monthly closing and prepare month end close with appropriate audit schedules., • Reconcile Fixed Assets monthly., • Review and post daily revenue., • Assist and prepare the year end Audit with outside CPA firm., • Month end inventory to reflect/maintain accurate records in the system., • Provide timely and accurate monthly financial statements and financial analysis for FSTC and its subordinate organizations., • Provide operating statistics and analysis for all managerial level employees weekly., • Prepare annual budgets and provide ongoing review and analysis., • File governmental reports including property tax, sales tax, payroll, income tax for for-profit entities, and informational filings for non-profit entities., • Coordinate with store employees, housekeeping, and outside vendors to maintain proper levels of inventory., • Prepare and complete financial projects as necessary., • Bachelors Degree in Accounting required with an US University. CPA preferred., • Proven leadership and managerial skills., • Ability to think critically and innovatively and to act tactically., • Process Driven., • Excellent analytical and organization skills., • Outstanding written and verbal communications skills required for reporting financials and operational results to the firm's senior management., • Solid team player., • Interpersonal skills that display a collaborative, confident, collegial and team oriented., • Must be able to work additional hours or days to meet deadlines, including weekends., • Ability to follow directions, • Attention to details, • 5 to 7 years minimum of progressive accounting experience preferably in hotel resort, services, spiritual retreat centers, or retail, • 4+ years with a Full Cycle Accounting as a Senior Staff Accountant., • Advanced Full GAAP Accounting Knowledge a MUST., • Advanced balance sheet reconciliation skills a MUST., • Great Plains 2012-2018 a MUST., • Management Reporter a MUST., • Annual Audit experience a must., • Advance Excel skills a MUST., • GL reconciliation on all accounts a must., • Advanced skill with Microsoft Office (Excel, Outlook, & PowerPoint) skills Background and Drug test Incentive pay depending upon experiences. We are a God-centered, smoke-free and drug-free campus.' ' Job Type: Full-time Pay: From $80,000.00 per year Benefits: • 401(k), • Dental insurance, • Disability insurance, • Flexible spending account, • Health insurance, • Life insurance, • Paid time off, • Vision insurance Physical setting: • Office Education: • Bachelor's (Preferred) Experience: • Assistant Controller: 2 years (Preferred), • Microsoft Dynamics GP: 3 years (Preferred) Language: • English (Preferred) License/Certification: • Driver's License (Preferred) Shift availability: • Day Shift (Preferred)

Job Description Strata Information Group (SIG) Solves Problems. We are a team of dedicated professionals deeply committed to excellence and innovation. SIG has been a trusted partner to over 1,000 higher education institutions globally since our inception in 1988. Our solution sets include Strategy & Optimization Consulting, Enterprise Applications Implementation and Managed Services, Data Services, and Cybersecurity. SIG values client satisfaction, integrity, and expertise in higher education. We embrace diversity, collaboration, and personal growth in our inclusive environment. Banner® Student Consultant (Expression of Interest) Do you have a deep understanding of Ellucian Banner Student and a drive to make a real impact in higher education? We're seeking experienced consultants to assist institutions in optimizing their student information systems. If you're passionate about configuring the Banner Student module and solving complex challenges in the higher ed space, we want to connect with you! This is an expression of interest for future openings—apply today to be considered for roles as they become available. This is a remote position, with opportunities for both full-time and part-time work. Some travel will be required. Position Summary & Responsibilities • Collaborate with clients to gather business requirements and translate them into functional specifications for Banner® Student., • Configure and implement Banner® Student, ensuring that it meets the institution's needs for student registration, academic records, grading, advising, and other student lifecycle management functions., • Provide hands-on configuration, customization, and troubleshooting support for Banner® Student., • Develop and document best practices, workflows, and standard operating procedures for using Banner® Student., • Assist with system testing, including data migrations, integrations, and post-implementation support., • Deliver training sessions to end-users, including staff and faculty, to ensure smooth system adoption., • Provide ongoing support and system maintenance, troubleshooting, and resolving issues as they arise., • Stay current with updates and new features in Banner® Student and provide recommendations for improvements and optimizations., • Work with cross-functional teams, including technical teams and business stakeholders, to ensure integration with other systems and alignment with institutional goals., • Assist in report generation and analytics related to student data, enrollment, and performance., • Five or more years working directly with the Banner® Student functionality at a college or university or as a Banner® consultant, demonstrating advanced user proficiency, • Experience implementing Banner® Student at a college or university, • Demonstrated expertise using Banner® Student to improve and automate business processes within the Registrar's, Admissions, or Records office at a college or university, • Ability to troubleshoot technical and functional issues within Banner® Student, • Exceptional oral and written communication skills and a proven customer service approach, • Experience developing reports in support of the various student areas, • Ability to communicate user requirements to the technical support team, • Knowledge of how Banner® is used in a variety of institutional types, • Experience with Ellucian Cloud Services and related technologies, • Thorough knowledge of relational databases, • Ability to read and write SQL queries, • Ellucian Banner® Badges, • Familiarity with California Community College Banner® (CALB) or Texas Connection Consortium (TCC) Banner® functionality, • The salary range is $90,000 -$120,000 plus bonus, • Health, Vision, Dental & Life Insurance, • Short & Long Term Disability, • Paid Parental Leave, • 3-Weeks Vacation, Sick Leave & Paid Holidays, • 401(K) with a 5% Employer Contribution This job posting is for prospective opportunities, and while we may not have an immediate opening, we are dedicated to building a network of highly skilled professionals for future needs. Apply today, we look forward to learning more about you! The listed salary range for this position is indicative and subject to adjustment based on the candidate's unique skills and location. Final compensation will be determined through mutual agreement between the successful candidate and SIG. SIG is an Equal Employment Opportunity employer California Consumer Privacy Act Notice

Job DescriptionSalary: $26.50-$29 Hourly DOE IT Helpdesk Technician Why Bird Rock Systems At Bird Rock Systems, we take pride in being named one of the Inc. Magazines Best Workplaces Award winners and Inc. 5000 Fastest Growing Private Companies. Our dynamic journey to success is fueled by a team of passionate individuals who thrive in a fast-paced environment. We're more than a workplace; we're a community of fun-loving people dedicated to excellence. What Sets Us Apart: • Best Workplace Awards: Bird Rock Systems is honored to be recognized as one of San Diego Business Journal's Best Places to Work and Inc.'s Best Workplaces, highlighting our commitment to fostering a positive, collaborative, and innovative work environment. Fast-Paced Growth: As an Inc. 5000 honoree, we're committed to driving innovation and pushing boundaries. Join us to be part of a dynamic and ever-evolving company. * Vibrant Company Culture: We believe in creating an environment where work feels like fun. Our team is more than colleagues we're friends who collaborate, support, and celebrate together. * Core Values: Our values define us. Loyalty, work/life balance, kaizen (continuous improvement), unwavering integrity, exceptional customer service, and giving back to our community are the cornerstones of Bird Rock Systems. Your Opportunity: At Bird Rock Systems, you're not just an employee you're an essential part of our growth story. Join our team of driven professionals who embrace challenges, value camaraderie, and thrive on making a difference. If you're ready to work in an exciting atmosphere that blends passion, innovation, and purpose, we invite you to apply and embark on a rewarding journey with us. Take the next step towards an inspiring career. Apply now and become a proud contributor to Bird Rock Systems' exceptional trajectory! Join us on our journey. Apply today. Position Summary We are looking for a proven performer to help fuel our aggressive growth strategy and complement our unique company culture. The Technology Helpdesk Technician is an technical position supporting technical enterprise-class solutions. This position is welcome to those who have two years of experience in the technology industry. Bird Rock Systems is represented by the best of the best technical engineers to learn from with many different skill sets including networking, security, storage, virtualization, wireless, cloud and collaboration technologies. This position includes mentoring, web-based training, on-the job training, and technical certifications. You will get hands-on experience assisting the services team with internal technical issues and with various customer projects. You will support various technical requests from all departments: • Triage and fix technical areas impacting employee productivity., • Provide optimization reports for various IT and IT Security tools., • Act as a technical resource for employee inquiries., • Create and maintain technical documentation. Main Duties • Install and configure computer hardware, software, systems, phones, mobile devices., • Set up PCs and equipment., • Support business applications., • Monitor and maintain cloud applications including Office 365., • Respond in a timely manner to service issues and requests., • Provide in-person technical support across the company., • Troubleshoot login/permission issues., • Repair and replace equipment as necessary., • Participate in testing new technology., • Complete company and partner training and certification tests., • Increase technology acumen via engineering whiteboard sessions, vendor training, product demos, and industry seminars., • Ensure customer satisfaction in every step of problem resolution., • Track customer issues., • Document diagnostic steps while troubleshooting reported problems., • Conduct research to find correct solutions., • Provide quality support to customers employing a high degree of customer service, technical expertise, and timeliness., • Respond to customer inquiries in a timely manner. What You Bring Education & Experience • Undergraduate degree, or equivalent, pertaining to IT., • Two years of experience with IT support and IT projects., • General industry knowledge of technology vendors, applications, and trends. Qualifications & Key Skills • Ability to commit to full-time schedule, as detailed on upon employment, • Strong desire to do an excellent job., • Strong passion for technology., • Listens to people with technical needs identify be sensitive and responsive to technical needs., • Excellent written and verbal communication skills., • Able to express ideas clearly and convey necessary information., • Able to recognize and attend to important details with accuracy and efficiency., • To show us youve read this posting carefully, please answer the following question in your application: Youre in a race and you pass the person in second place. What place are you in now?, • Able to maintain a positive attitude in the face of criticism, rejection, or failure., • Able to constructively work under deadlines., • Able to think strategically and tactically., • Able to identify areas of risk/concern in area of responsibility., • Ability to apply knowledge, experience, and expertise when addressing issues., • Build solid and effective working relationships with others., • Knowledge and expertise in related areas of responsibility., • Strong organizational and time management skills, driving tasks to completion., • Interest in attending various program events, including social gatherings, career development workshops, and more. Preferred Skills • IT infrastructure, cybersecurity, or related technical background, • Certification - CompTIA, ITF, A+, Network+, Security+, or similar Location Requirements • Location type: Onsite, • Onsite location: San Diego, California, United States, • Remote work requirements: N/A Time Requirements • Schedule: Full time, • Employment duration: Temporary to Permanent, • Estimated start date: Immediate, • Estimated end date: TBD, based on availability, experience, and job performance. Compensation • Expected Pay: $26.50-$29 Hourly DOE, • The above represents the expected compensation range for this job requisition. Ultimately, in determining pay, well consider location, experience, and other job-related factors.